Communications and marketing manager jobs

Director of Mission and Evangelism

The successful candidate will come to serve alongside me and our other leaders. They will bring significant knowledge and
understanding of the Anglican church, the challenges and opportunities it faces in evangelism to those on the margins, and a creative empowering approach to answering those challenges. As Church Army continues its journey of significant strategic reshaping, you would play a vital role in shaping the vision and strategy and then leading the work of Church Army for the next season of ministry. As Church Army reorientates itself towards a much stronger focus on training and equipping for evangelism on the margins, the new Director will be able to demonstrate both understanding and experience in this area. You will also be able to demonstrate an ability to engage in the wider work of the Anglican church, as we seek to work in closer partnership on numbers of projects.

Matt Barlow
CEO, Church Army.

Job Title: Executive Assistant to DCEO
Reports To: Deputy Chief Executive Officer
Location: Nottingham
Contract Type: Fixed term
Salary: £32,000 to £34,000

Job Purpose

The Executive Assistant will provide operational, strategic and analytical support to the DCEO. This role goes beyond traditional executive assistance and will involve planning, research, project coordination and organisational reporting. The post holder will play a key role in preparing executive insights, analysing departmental reports, and ensuring effective follow-up on strategic priorities. This role requires strong analytical thinking, communication skills and high proficiency in digital tools and technology.

Key Responsibilities

Executive Support

• Manage the DCEO’s calendar, schedule and priority workflow to ensure effective time management
• Coordinate internal and external meetings, prepare agendas and produce accurate minutes and action trackers
• Draft and manage professional correspondence on behalf of the DCEO
• Prepare briefing notes for senior meetings, visits and events
• Organise travel arrangements, itineraries and supporting documentation when required

Strategic Analysis and Insight

• Analyse reports from SMT meetings and departments to produce executive summaries and insights
• Support strategic planning
• Develop briefing papers and analysis to support decision making

Research and Reporting

• Conduct research on sector trends, funding models, charity regulations and strategic opportunities
• Produce clear reports and presentations to support board and SMT meetings

Project Coordination

• Follow up on actions from DCEO and SMT meetings to ensure timely delivery
• Coordinate departmental plans and track progress against milestones

Technology and Digital Support

• Use Microsoft 365 and other AI tools for reporting, planning and communication
• Maintain structured digital documentation and record keeping
• Introduce automation or digital improvements to enhance productivity in the DCEO’s office

Qualifications and Experience

Essential

• Right to Work in the UK
• DBS Certificate
• Degree level or equivalent preferred in STEM (Science, Technology, Engineering, Mathematics) subjects.
• The candidate must have a minimum of 3 years’ experience in a similar role as a Personal Assistant or Executive Assistant, ideally supporting senior management.
• Strong analytical skills with experience in preparing professional reports and executive briefings.
• Excellent written and verbal communication skills.
• Ability to research, interpret and present information clearly and concisely
• High level of IT competence
• Strong planning and organisational skills with attention to detail.
• Ability to work independently, manage competing priorities, and meet tight deadlines.

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold Skype Interview with Muslim Hands; therefore, please familiarise yourself with MS Teams and Zoom in advance.

We reserve the right to cease advertising and close the Vacancy without notice should suitable candidates be identified ahead of the published 'Application Closing Date'.

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.

Are you highly organised, proactive and motivated by results? If so, you could use your talents to help us deliver powerful, well-planned communications that build meaningful connections with our audiences.

As part of our friendly and collaborative engagement team, you’ll play a key role in keeping projects running smoothly — ensuring content is delivered on time, on brief, and with impact. You’ll take ownership of our communications planning calendar, working with a wide range of stakeholders to make sure the right messages reach the right audiences at exactly the right moment.

If you are someone who understands how different audiences think and behave, and enjoy applying smart planning to achieve meaningful results, we’d love to hear from you.

As part of our application process, we will invite those selected for interview to complete a short task related to the role.

In return we provide a great working culture and offer flexible working options, 26 days annual leave, rising to 27 after one year’s service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.

Macular Society is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application

• The candidate has chosen to share that they have a disability in the covering letter/application email

• Where the minimum (essential) criteria have been met, we will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and welcome applications from all parts of the community, in particular people with lived experience of sight loss.

Job title: Content Creator

Hours: Full Time 37.5 hours a week Monday to Friday preferred but open to discussions about part-time or more flexible options

Salary: £28,000 - £32,000 per year depending on experience

Reports to: Director of Engagement

Location: Hybrid working. A mix of home and Leukaemia Care offices (at One Birch Court, Blackpole East, Worcester, WR3 8SG) with a minimum of two days in the office and occasional travel across the UK 

Contract: Permanent

About Leukaemia Care 

Leukaemia Care is the UK charity supporting anyone affected by leukaemia, MDS, or MPN.We provide trusted information, practical and emotional support for people affected by leukaemia right across the UK from our base in Worcestershire and our Hospital Hubs in more than 20 locations around the country .

Purpose of the Role 

We are looking for a creative, confident Content Creator to help us bring Leukaemia Care’s stories to life. You will create high-quality videos, photos, and posts, and copy that connects with people affected by leukaemia and those whose fundraising can help to support our work.Your work will grow our presence across social media channels, and feed into other communications and marketing activity raking place across the organisation to deliver our services and raise funds for them. 

This is a hands-on role for someone who enjoys storytelling, understands how to engage audiences, and can turn real stories and moments into inspiring digital content. 

Key Responsibilities

Content Creation 

Plan, film, and edit short-form videos and other content (including Reels, Stories, TikToks, YouTube Shorts) that show our services, staff, and community in action – explaining the impact of our work to patients, carers, professionals and fundraisers.

Capture photos at our Worcester HQ and at events, patient groups, or partner sites around the country.

Write and schedule social posts that match our tone and campaign goals.

Work with the wider Engagement team to generate content for internal communications and direct marketing materials.

Work with the Design Officer to produce graphics and templates for digital channels.

Repurpose patient stories, blog posts, and booklets into engaging social-friendly formats. 

Ensure all content meets accessibility and consent standards. 

Social Media and Engagement 

Manage day-to-day posting across Instagram, Facebook, LinkedIn, and TikTok, and any other relevant channels.

Work with our external social media agency to plan and deliver paid and organic campaigns.

Monitor engagement, respond to comments and messages, and ensure our online tone is kind, inclusive, and supportive.

Track performance through analytics and share monthly reports with the team. 

Collaboration 

Work closely with the Director of Engagement and Design Officer on campaign planning.

Liaise with colleagues across Fundraising, Patient Services, and Information to gather stories and create relevant content.

Support filming or photography days for PR and awareness campaigns.

Contribute to monthly content planning and creative meetings across all communications and marketing activity. 

Travel and Filming 

Visit hospitals, patient events, and partner locations to film or photograph stories that highlight our impact.

Maintain safe and respectful filming practices, including full consent and safeguarding compliance.

Must hold a valid UK driving licence and have access to a car (mileage reimbursed). 

Person Specification 

Essential

• Strong experience creating engaging digital content for social media.
• Confident filming and editing short-form video using mobile or DSLR.
• Excellent written skills and understanding of tone for different audiences.
• Working knowledge of tools such as Canva, CapCut, Adobe Express, or similar.
• Experience managing or contributing to social accounts for an organisation or brand.
• Self-motivated, well-organised, and comfortable working to tight deadlines.
• Full UK driving licence and access to a car. 

Desirable

• Experience working within a charity, healthcare, or community organisation.
• Knowledge of accessibility standards and inclusive design.
• Familiarity with paid social media or Google Ad Grants. 
• Basic photography and graphic design experience.
• Understanding of SEO and analytics tools (Meta Insights, Google Analytics, Looker Studio). 

Why it’s great to work at Leukaemia Care

As well as the satisfaction of knowing you improve the lives of people with leukaemia, blood cancer, we also offer the following:

• Annual leave of 36 days including 8 bank holidays, (for full-time staff, pro-rata for part-time staff).
• Additional discretionary annual leave between Christmas and New Year.
• Pension scheme with Aviva - we will match employee contributions up to 7% of qualifying earnings.
• Life Assurance (also known as death in service benefit) of four times annual salary.
• Employee Assistance programme.
• Cycle to work scheme.
• Enhanced sick pay (as set out in our staff handbook).
• Bereavement leave of up to five days paid leave should the need unfortunately arise.
• Free onsite parking at our offices in Worcester (if applicable)
• Induction training and ongoing training to help you deliver your role
• Staff social events – in person and online to ensure all employees have an opportunity to get involved.

We will also ensure that you are supplied with the right equipment for the job and

to work safely - this may include a laptop as well as equipment to make your working day as comfortable as possible. If the job requires it, we also reimburse pre-approved travel expenses.

Individual Giving Lead x2 (Supporter Experience & Acquisition)

We are looking for two ambitious and proactive fundraisers to join our growing Individual Giving Team. These exciting roles will help shape the future of supporter engagement, placing donors at the heart of everything we do and driving vital income to support world-leading patient care.

Positions:

• Individual Giving Lead (Supporter Experience)
• Individual Giving Lead (Acquisition)

Location: Cambridge / Hybrid (minimum two days per week in the office)
Salary: £30,000 – £35,000 per annum (depending on skills and experience)
Hours: Full time, 37.5 hours per week
Contract: Permanent

Closing date: 11.59pm on Thursday 18th December 2025 (we may close early if sufficient applications are received).

About the roles

Individual Giving Lead (Supporter Experience)

As our Supporter Experience Lead, you’ll develop and deliver personalised, meaningful journeys for thousands of supporters. You will be the advocate for our donors—ensuring every interaction feels thoughtful, bespoke, and truly valued.
This role is pivotal in driving repeat giving, maximising donor loyalty, and increasing lifetime value across all Individual Giving channels. You’ll use insight, creativity, and innovation to build best-in-class supporter experiences, strengthen long-term relationships, and help shape the future of the donor stewardship.

Individual Giving Lead (Acquisition)

As our Acquisition Lead, you’ll focus on growth bringing new supporters into the community through diverse, multi-channel campaigns including digital, direct mail, and face-to-face.
 

You’ll lead innovative acquisition activity, test and optimise new approaches, analyse performance, and ensure the charity is always growing sustainably and strategically. As the expert in new donor recruitment, you will deliver high-quality campaigns that attract committed, long-term supporters inspired by life-changing impact.

Both roles will collaborate closely, ensuring a seamless handover from acquisition into supporter experience and building a truly integrated and powerful Individual Giving programme.

About you

Whether your strength lies in supporter journeys or supporter recruitment, you will be:

• An experienced, proactive fundraiser or marketeer with a passion for delivering outstanding donor experiences.
• Insight-driven, curious about data, and motivated to constantly test, learn, and improve.
• A confident communicator with strong organisational skills and excellent attention to detail.
• Someone who thrives in a fast-paced environment, managing multiple projects with accuracy and enthusiasm.
• Passionate about healthcare and inspired by the opportunity to make a real difference for patients and their families.

Key Responsibilities (across the two roles)

Supporter Experience Lead

• Develop and deliver a personalised supporter experience plan as part of the Individual Giving Strategy.
• Create bespoke, hyper-personalised communications that enhance donor loyalty.
• Build journeys for mid-value donors, regular givers, and pre-lapsed supporters.
• Collaborate with the Acquisition Lead to deliver an exceptional welcome journey.
• Monitor KPIs and use insight to improve retention, net income, and lifetime value.

Acquisition Lead

• Plan and deliver multi-channel campaigns to recruit new supporters.
• Drive digital, direct mail, and face-to-face acquisition activity.
• Deliver a strong past-patient programme in partnership with wider teams.
• Work closely with the Supporter Experience Lead to ensure a seamless welcome journey.
• Analyse KPIs and optimise activity to achieve competitive CPA and long-term value.

Essential Skills & Experience (for both roles)

• Experience managing projects or campaigns in a fast-paced fundraising or marketing environment.
• Strong communication skills—written and verbal.
• Excellent attention to detail, accuracy, and organisational skills.
• Ability to manage competing deadlines and work both independently and collaboratively.
• Strong numeracy skills with confidence managing budgets.
• A proactive and positive team player with a passion for our mission.
• Computer literacy and experience with Microsoft Office.

In return

This is an amazing place to work! Recently voted one of the top 100 hospitals in the world and a leader in the field of healthcare innovation, recognised across the world as a pre-eminent teaching hospital.

You will receive a fantastic benefits package including:

• Pension Scheme with 7% Employer Contribution
• 25 days Annual Leave + Bank Holidays + Your Birthday off (increases to 29 days after 2 years)
• Group Life Assurance (4x salary)
• Enhanced Maternity and Paternity Pay
• Annual Eye Tests + £65 towards computer-use glasses
• On-site Leisure Centre
• NHS Discount Schemes
• Health Cash Plan – Medicash
• Employee Assistance Programme
• Cycle to Work Scheme

We strongly encourage candidates of different backgrounds and identities to apply. Each new team member brings a unique perspective, and we’re always looking to enrich and diversify our charity.

Other roles you may have experience in include: Individual Giving, Fundraising, Digital Fundraising, Supporter Engagement, Direct Marketing, Donor Retention, Donor Acquisition, Campaigns Officer, Marketing Executive, or Customer Engagement roles.

PLEASE NOTE: These roles are being advertised by NFP People on behalf of the organisation.

We are looking for a new Head of Influencing to lead Switchback’s work driving change across the justice system, with the voice of young prison leavers at its heart.

This is an exciting opportunity to join the leadership team of an organisation delivering sector-leading impact. You will be growing Switchback’s work to tackle social and racial injustice through creative policy influencing and media campaigns based on insights from our frontline delivery, as well as overseeing our work co-producing research and policy solutions with our Experts by Experience Board and partners across the sector.

We are looking for someone to build on our fantastic progress shifting policy and perceptions – such as our most recent work influencing government policy on recall with insights from our participatory action research and through convening a third sector Recall Reform Coalition to build momentum and a compelling evidence-based case for change.

As Head of Influencing you will work closely with the CEO and your small but mighty Influencing team to campaign for a more human, more effective approach to resettlement. You will harness the powerful insights of Switchback Trainees, alongside the rich evidence from our delivery programme, and grow our collaborative influencing partnerships, including our ambitions to build a national participatory research programme building the business case for a national resettlement framework.

We are looking for a highly creative and collaborative individual with a strong strategic mindset and ability to see the bigger picture, helping Switchback punch even further above our weight. You will bring engaging communication skills and a strong track record of securing policy change through targeted policy work and public campaigning with lived experience at its heart.

You will see the value in shifting wider narratives about young people from poor or ethnic minority backgrounds and understand how to influence decision-makers. Above all, you will be driven to do this by centering the powerful voice and experience of the young men we support and working in collaboration with others across the sector to achieve our aims.

Job Title: Producer: Public Programme (Maternity Cover)

Hours: 21 hours, 3 days per week               

Salary: £36,839 pro rata

Duration: Fixed term – contract ends January 2027

Pension: 6% employer pension contribution

Holiday: 26 days plus bank holidays pro rata 

Reports to: Head of Programme (Maternity Cover)

The appointment is subject to a satisfactory DBS check 

We particularly encourage and welcome applications from people from backgrounds which are underrepresented in museums and galleries, including people from low-income backgrounds, people from Black, Asian and ethnically diverse backgrounds and disabled people.

About the Role

The Producer: Public Programme (maternity cover) will work on the delivery of artist and curator-led talks, screenings, performance events, workshops and tours. The SLG collaborates with a range of art organisations, commissioning partners and universities and in 2026 will partner on public programme with New Contemporaries, London Performance Studios, Diasporas Now and New Curators. The Producer: Public Programme (maternity cover) will work with the Head of Programme (maternity cover) in the research, development and delivery of the Public Programme. This role also works closely with the Digital Communications Manager. 

Empower with Coffee: Head of Fundraising & Partnerships, Fair Shot

Location: Fair Shot Café, Slingsby Place (Hybrid: 3 days office, 2 days home)
Salary: £47,000 per annum + Excellent Benefits
Contract: Full-time, Permanent

About Fair Shot
At Fair Shot, we believe everyone deserves a fair shot at employment. Adults with learning disabilities face one of the highest unemployment rates in the UK, and we're here to change that. Through our year-long traineeship programme, we equip individuals with the skills and confidence to thrive in the workplace, whether as expert baristas or office professionals. Every pound raised helps us create opportunities, break barriers, and transform lives.

The Role
We're looking for a passionate and strategic Head of Fundraising & Partnerships to lead our income generation and help us scale our impact across London. This is more than a fundraising role - it's about building a movement for inclusion.

You'll design and deliver a fundraising strategy that secures vital income from trusts, foundations, corporates, and major donors. You'll also forge partnerships that amplify our mission and open doors for the people we serve. Working closely with our CEO and COO, you'll be at the heart of our growth journey.

What You'll Do

• Develop and implement a fundraising strategy (annual income is £900k-£1m)
• Secure funding from trusts, foundations, corporates, and HNWIs.
• Lead on bid writing, proposals, and stewardship, ensuring compelling submissions
• Build authentic partnerships that create real-world impact
• Represent Fair Shot at events and networking opportunities, raising our profile and generating new leads
• Report on progress to the Board and help shape our future

About You

We're seeking a dynamic and driven fundraiser, ready to take the lead on this exciting challenge and craft a strategy that powers real, lasting impact. Here's what you'll bring:

• Proven experience in fundraising and partnership development, with a strong track record of success.

• A strategic thinker who can turn ideas into action.
• Exceptional relationship-building skills, able to inspire and influence senior stakeholders.
• Skilled in bid writing and pitching, with a clear, persuasive style.
• Entrepreneurial, proactive, and driven by results-and by purpose.

Benefits

We offer a brilliant benefits package including:

• 30 days paid holiday (including Bank Holidays) + one Friday off each month
• Flexible working (3 days office, 2 days home)
• Free beverages and staff lunch at the café
• Training and career development opportunities

How to Apply
If this role sounds like your perfect next move, one where you will lead fundraising for a wonderful, impactful charity that's changing lives, we'd love to hear from you. Please send your CV and a cover letter with the subject line : Head of Fundraising Application.

Applications should be addressed to Bianca Tavella, CEO Fair Shot

The closing date for applications is Friday 12th December 9am.

Reference Number:  V561

Job Title: Volunteer Centre Officer

Location: Newcastle upon Tyne (Hybrid – office, home, community based)

Contract Type: Fixed Term Contract until 31 July 2026

Hours: 14 hours p/w (potential to increase to 17.5 hrs, funding dependent)

Salary: £25,625 Full Time Equivalent (£10,250 for 14 hrs per week)

Job Family: Job Family 3

Line Manager: Project Manager: Newcastle

Start Date:  ASAP

Interview Dates: To be confirmed

Volunteering Matters  

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

 What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

 How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.·

We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

We connect businesses with communities, creating meaningful employee volunteering projects.

We show the impact of volunteering and social action, proving how it changes lives for the better.

It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. 

Role Purpose

We have been operating Volunteer Centre Newcastle (VCN) since 2005. The Volunteer Centre provides a wide range of support, around all things volunteering, to over 1200 charities, organisations, and groups locally. We also support 2500+ members of the public each year, who are interested in volunteering and need some support to get started.

As our Volunteer Centre Officer, you will play an important role in promoting and supporting volunteering across Newcastle. You will help more people get involved in volunteering and make sure that volunteering is valued and recognised across the city.

We are looking for someone who understands “good practice” around volunteering, can work flexibly, and who shows a strong commitment to our organisations values.

Working alongside the Volunteer Centre Manager, you will:

Support charities, organisations and groups in that involve volunteers

This includes giving advice on how to manage volunteers, helping them create and promote volunteer roles, supporting them to take on more volunteers, offering guidance on policies and processes, delivering training, taking part in volunteer network forums, and helping solve problems when needed.

Support people who want to volunteer, helping them take their next steps

You will talk with members of the public to understand their interests, goals, and any support needs. You will match them with suitable volunteering opportunities. You will offer information, advice, and guidance to help them get involved in volunteering across Newcastle through one-to-one appointments and in person events.

Key Duties and Responsibilities

• Provide effective support running a busy Volunteer Centre, working closely with various other stakeholders such as colleagues, volunteers, partners, Newcastle City Council and the public

• Supporting the Project Manager to manage a group of internal volunteers, ensuring they are valued and supported

• Supporting the city’s volunteering database which is hosted on VCN website, ensuring opportunities are kept up to date, and helping individuals to find and apply for a suitable role

• Provide a wide range of support to organisations or groups who involve volunteers  – providing advice on guidance on volunteering policies and practices, helping to identify and develop new volunteering roles, advertising roles, and more  

• Supporting the Project Manager to deliver organisational training, forums and networks

• Developing, designing, and publishing marketing and promotional materials related to Volunteer Centre Newcastle and distributing these in various locations across the city

• Provide effective support to ensure we have an appropriate, up to date and engaging website and social media channels. 

• Being a champion of volunteering, taking part in events, talks, or engaging with traditional media sources to promote volunteering, the benefits to individuals and organisations  

• Help to ensure the Volunteer Centre is delivered in line with Volunteering Matters organisational policies, including risk management, quality assurance and Equality, Diversity and Inclusion   

• Administrative tasks including the use of Office 365 and internal databases and files.

• Attending meetings and forums with other partners and Volunteer Centers locally, reporting back on our successes and challenges

• Ensuring monitoring, impact and evaluation information and data is collected and recorded, and that Volunteer Centre Newcastle meets its agreed targets, reporting format and schedule.  

Skills Required

• Excellent knowledge and understanding of “best practice” in all areas of Volunteer Management

• Excellent people skills, able to build professional, long-term relationships with various stakeholders, to influence and motivate others  

• Excellent organisational skills including strong attention to detail, the ability to manage a busy workload and prioritise effectively

• Excellent written and verbal communication skills including being able to have strategic conversations with external partners one minute, and talk to an anxious volunteer the next  

• Excellent IT skills including the use of Office 365, Microsoft Teams and other software packages   

• A creative approach to problem solving, and ability to work independently and use own initiative  

• Good skills around creating content for websites, social media, and promotional materials

Essential experience required

• Excellent experience in all areas of Volunteer Management

• Experience working with, or supporting, volunteers

• Excellent working with as part of a team in a busy environment, with a proven ability to communicate effectively

• Experience of achieving high targets, managing a busy workload, working independently, using own initiative, and working to strict deadlines   

Desirable skills / experience

· Full UK Driving License and access to own car

· Experience of delivering training, or networking forums

Qualifications

We are looking for a candidate with relevant knowledge, skills and experience, as well as commitment to our organisational values, rather than any specific qualifications.

Essential Requirements for all staff

· Must adhere to the organisation’s Code of Conduct and uphold its values at all times.

· Proficient in Microsoft 365, particularly Outlook, Teams, Word, and Excel, with the ability to manage email communications and collaborate digitally.

· Strong written and verbal communication skills, with the ability to write clearly and professionally in English.

· Able to work effectively both independently and as part of a team, managing time and priorities in a busy environment.

· For remote roles, candidates must be self-starters who can work with minimal supervision, stay organised, and remain motivated to meet deadlines and deliver quality outcomes.

· Attention to detail and a proactive approach to problem-solving and information sharing.

· Adhere to all health and safety policies and procedures, and promptly report any hazards, near misses, or incidents in line with organisational guidelines

Our Values & Way of Working

In all that we do we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

We offer flexible working by default. Our staff have significant flexibility when it comes to place of work, working days/hours, and are empowered with the responsibility of managing their own diary.

Part of your working week must be based in local Newcastle communities, meeting charities, organisations, groups, volunteers, colleagues and other stakeholders. For the remainder of the time, you can work from home (must be local) or from our Newcastle office premises (NE1 5JE).  When home based, internet access to enable remote working is essential.  IT equipment will be supplied.

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community. 

Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. 

We are looking for an organised and personable individual to carry out high level energy assessments for small businesses in Surrey. You’ll need a basic understanding of how to improve sustainability through energy in buildings and the capability to learn quickly in the role. The role would suit someone looking to build experience and expertise in the commercial energy sector, with the potential to train as a Non-Domestic Energy Assessor. 

‘Energy Check’ is a new project run by Zero Carbon Guildford (ZCG) as part of our Sustainable Business Network. Around 30% of Surrey’s emissions are from commercial premises, and whilst SMEs are agile, and can collaboratively make significant reductions in Surrey’s overall carbon footprint, they often lack the resource, knowledge and funding to take action. This project aims to support 30+ small businesses by providing high level energy assessments which give actionable recommendations to reduce energy use, bills and improve sustainability. 

Zero Carbon Guildford is a Surrey-based charity tackling environmental challenges with practical, local solutions that make a real difference. From supporting energy efficiency in homes to monitoring water quality and reducing food waste, we’re helping to make Guildford and Surrey greener, healthier, and fairer places to live.

This role is part of the Community Energy People project, funded by the National Lottery. 

About the Role

• Contract: Fixed term to April 2027 

• Hours: 14 hours per week

• Salary: £12,621 per year (pro rata, equivalent to £31,553 FTE)

• Location: Based at ZERO, Riverside Business Centre, Walnut Tree Close, Guildford, GU1 4UG, with travel across Surrey required to carry out on-site business assessments. Flexibility to work from home in agreement with line manager.

• Start date: January 2026

Job description

The Business Energy Assessor will be the sole member of staff working on this project. The role holder will be responsible for booking and carrying out high level energy assessments for small businesses across Surrey, and providing recommendations and light touch follow up support to those businesses. They will sit in the Zero Carbon Guildford team, with support from both staff and the Sustainable Business Network volunteers. 

Responsibilities:

• Provide high level on-site energy assessments and written reports with energy saving and decarbonisation recommendations to micro and small businesses in Surrey.

• Manage the booking system and be the single point of contact liaising with businesses throughout the process, from registration to post-assessment feedback.

• Follow up with businesses after assessments to provide light-touch support to implement recommendations. 

• Collate feedback and learnings from the assessment process to support developing the project in future years.

• Understand and communicate current available grant offerings and any other appropriate support available to customers. 

• Work with ZCG marketing and operations team to promote the project to potential users and the general public. 

• Report project progress to the ZCG staff team and Sustainable Business Network core team. 

Training and development

• Option to train and qualify as a Non Domestic Energy Assessor (NDEA), funded by ZCG, with 50% of training time included in the role’s hours.

• If this option is taken up, the role-holder will be contracted to either stay in the role for at least 6 months following completion of the training, or to repay ZCG the cost of the training. 

Person specification

• Basic understanding of energy use and efficiency in buildings, and of the improvements that can be made to improve efficiency, reduce waste and improve sustainability.

• Some understanding and experience of business sustainability strategies and opportunities. 

• Motivation to help businesses tackle climate change through improving energy in their buildings. 

• Willing and able to increase knowledge of commercial energy efficiency and management, as well as to quickly learn and use project systems and processes.

• Well organised and able to work independently and manage time effectively.

• Excellent verbal and written communication and customer service skills, and able to convey complicated information in a simple and compelling way. 

• Good IT literacy, including the use of Google Drive, Teams / Zoom, and online marketing and customer management tools. 

• Ability to access locations across Surrey to conduct site visits. 

Benefits

• Travel expenses for site visits and any other work beyond your normal place of work.

• Expenses for work-related communications.

• Pension contribution.

• Annual leave: 25 days plus bank holidays (pro rata for part-time employees).

Inclusive Recruitment Statement

At Zero Carbon Guildford we believe diversity makes us stronger. We’re passionate about creating an inclusive workplace where everyone can thrive and be their authentic self.  We welcome applications from candidates of all backgrounds, experiences, and identities, including (but not limited to) race, ethnicity, gender, age, disability, sexual orientation, religion, and socioeconomic status. 

Research shows that some candidates may self-select out of applying if they don’t meet 100% of the listed criteria. If you’re excited about this role but your experience doesn’t align perfectly with every requirement, we still encourage you to apply—you may be the right person for the job.

Privacy

We respect your privacy and are committed to protecting your personal data. Any

information you provide during the recruitment process will be handled securely,

used only for recruitment purposes, and never shared without your consent. For full details, please see our Privacy Policy.

How to apply

Please send your CV and a cover letter by midnight on Sunday 14th December 2025.

Your cover letter should explain:

• Why you’d like to join our team.

• What you would bring to the role and charity.

Applications without a cover letter will not be considered

Applications will be reviewed, and shortlisted applicants will be asked to attend an interview in early January 2026. The interviews may be in the evenings/weekend to allow for a volunteer Trustee to sit on the panel.

If there’s anything we can do to make our recruitment process more accessible to you, please get in touch—we’d love to support you.

Location – Based at Sir Oswald Stoll Mansions, 446 Fulham Road, London SW6 1DT, with occasional travel to other Stoll Foundation sites, London-based museums and national archives.

Background
The Stoll Foundation is the leading provider of housing and support services to vulnerable veterans. Founded in 1916 by theatre impresario Sir Oswald Stoll to house severely disabled WWI veterans, The Stoll Foundation has provided a sanctuary to help veterans rebuild their lives for over one hundred years.

As The Stoll Foundation enters a new chapter, an opportunity has arisen for an enthusiastic and motivated Heritage Project Officer to join our team and oversee the day-to-day delivery of a 2.5-year heritage project. Veterans’ Voices: 100 Years of Housing Heroes is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we have been able to launch an ambitious project exploring the rich history of The Stoll Foundation while engaging our residents through workshops and events and building lasting ties with the local community.

Veterans’ Voices: 100 Years of Housing Heroes
The Heritage Project is a direct response to the sale of our main site, the historic Sir Oswald Stoll Mansions, which will be handed over to our neighbours Chelsea FC in 2027. While residents of the Mansions will move to nearby, higher-quality accommodation in the new build development of King’s Road Park, aspects of our heritage including the Mansions themselves, our on-site archives and the memories and stories of our residents are at risk.

From late 2025 until early 2028, the Heritage Project Officer will deliver a series of workshops, tours, activities, and lectures which celebrate, preserve, and share our rich heritage while engaging and integrating the local veteran and civilian communities in Fulham. Working with partners including the Fulham Society, Hammersmith & Fulham Archives and two volunteer committees, the Heritage Project Officer will also conduct extensive archival and online research to piece together the hidden history and forgotten stories of The Stoll Foundation and our early residents. Additionally, the Officer will lead on the production of key assets including a website section devoted to our heritage and a physical and digital book of the local community’s memories of Stoll Mansions. The project will culminate in a temporary exhibition which the Heritage Project Officer will design and deliver with the support of volunteers and professionals.

Key Responsibilities

• Recruiting and managing two teams of volunteers: a Local Heritage Heroes committee of local community members and a Veteran Heritage Committee of The Stoll Foundation residents.
• Planning and delivering events and activities including workshops, open days, lecture series, committee meetings and field trips.
• Leading the planning and delivery of a temporary exhibition created in collaboration with project beneficiaries and volunteers.
• Tracking and reporting on a significant budget.
• Managing the creation of assets including a new Heritage section of The Stoll Foundation website and a physical and digital book compiling memories of Stoll Mansions from the local community.
• Managing the production of collaborative historical case studies and oral histories.
• Engaging with the local community to ensure participation in activities and integration with the Stoll veteran community and vice versa.
• Conducting archival and online research to uncover the story of Sir Oswald Stoll, The Stoll Foundation, Stoll Mansions, and our early veteran beneficiaries.
• Managing the cataloguing, digitisation and conservation of archival materials.
• Identifying and acting upon opportunities for further collaboration and partnerships; managing existing partnerships.
• Reporting on and evaluating the project including wellbeing impact on participants.

This is a National Role, Home Based/Hybrid. Travel will be required across England. 

Full time, permanent (part time/condensed hours would be considered). 

This newly created role will lead on exploring new markets, creating strategic connections and identifying opportunities – working to increase the reach of Phoenix Futures. You will champion innovation and demonstrate the measurable impact of our services on people’s lives.

Phoenix Futures and The Role

The Phoenix Futures Group has more than 50 years’ experience delivering pioneering psychosocial treatment services. We believe in being the best, which means constantly learning, innovating, and collaborating with partners who share our vision.

As Head of Strategy and Partnerships, you will be a visible leader across health and social care settings, building influential networks and unlocking new opportunities. This senior leadership role will work cross-functionally to expand our reach across the UK, ensuring our services reach more people who need them.

You will design and deliver strategic growth plans, working closely with operational experts to identify emerging needs, secure new funding streams, and adapt our solutions to new contexts. Your success will be measured by increased reach, new partnerships, and sustainable growth.

About You

Reporting directly to the Director of Strategic Initiatives, you will:

• Be a growth-focused leader with a proven track record of opening new markets and driving expansion.
• Have experience in strategic implementation and scaling services across the UK.
• Demonstrate extensive experience in building networks and creating collaborative partnerships within health and social care.
• Understand psychosocial treatment models and how they can be adapted to diverse needs and settings.
• Be skilled at interpreting research and data to communicate impact and value in compelling ways.

A detailed job description (role profile) and person specification can be found attached.

Benefits

• A salary of £56,500 + 8.5% PRP
• Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation 
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) 
• Benefits including season ticket loan, pension scheme and life assurance 
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities 
• Continuous training and career development via PXL our dedicated learning management system  
• Access to a 24/7 Employee Assistance programme including telephone and online access 
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better. 
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team. 

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity. 

Job Title: Individual Giving Officer

• Department: Fundraising

• Reports to: Head of Fundraising

• Responsible for: Individual Giving 

• Working Hours: 23.25 hours per week. 15-month contract

1. Purpose of the Role

• Working with the Head of Fundraising develop programmes for the recruitment and retention of individual supporters.

• Maximise income across channels including direct mail, email, social media. Working with other team members to deliver this.

• Grow income stream from individual giving products such as appeals, raffles, lotteries and other individual giving products, such as our Pet Pen Sponsorship.

• Develop budgets and business plans and contribute to fundraising strategy. 

• Manage and optimise supporter experience for retention, engagement, and cross-marketing. 

• Analyse appeal results for continual improvement.

2. Principle Tasks

• Oversee the annual individual giving fundraising calendar and campaigns from start to finish.

• Plan and manage direct marketing and digital appeals, including supplier coordination.

• Conduct market research and maintain awareness of trends to inform innovation.

• Prepare budgets and monitor performance.

• Develop donor recruitment campaigns.

• Develop supporter journeys.

• Develop warm programmes.

• Write fundraising copy, providing guidance on design to artworkers. Work with local studio artists and internal staff to produce final materials.

• Coordinate with PR, comms, and other departments on campaign messaging and execution.

• Analyse campaign performance and produce evaluation insights.

• Ensure compliance with GDPR, Data Protection law, DMA, and fundraising codes of practice. 

3. Knowledge, Skills & Experience

• Essential:

o Direct marketing and digital fundraising experience.

o CRM usage for data extract and reporting.

o Data management.

o Campaign brief writing.

o Fundraising copywriting ability.

o An understanding of effective fundraising design.

o Knowledge of effective appeals, charity gaming, donor stewardship, and individual giving products.

o Supporter acquisition, retention and development.

o GDPR.

4. Competencies

• Planning and decision-making skills.

• Creativity and forward-thinking.

• Task focus, prioritisation, and problem-solving.

• Collaboration with team.

• Project management.

• Excellent Microsoft package skills.

• Strong written/verbal communication and analytical skills.

5. Additional Info

• Willingness to occasionally work evenings or weekends if needed as part of the wider Fundraising team activities. 

• Driving licence.

• Work in office 3 days per week. Some home working will be allowed as needed.

Salary: £30,000 to £35,000 per annum

Hours: Full time, 37.5 hours per week

Reports to: Public Affairs Manager

Direct reports: None

Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.

Extra Information: Open to conversation on hybrid, flexible and compressed working arrangements.

About the role:

The Motability Foundation is seeking a proactive Public Affairs and Stakeholder Engagement professional to join the Communications team and help drive forward our public affairs and wider engagement activity.

Reflecting the current dynamic political environment, we are looking for a driven Executive to play a critical role in promoting and enhancing awareness of the Motability Foundation among key political stakeholders, as well as wider audiences across the disability sector, transport operators, and other relevant stakeholder groups. 

 
What you will be doing:

• Supporting the implementation of public affairs activities aligned with the Motability Foundation’s vision and overall strategy. 

• Amplifying the Motability Foundation’s voice in Parliament, across the devolved nations, by supporting political engagement work under the guidance of the Public Affairs Manager 

• Monitoring the political, legislative and regulatory landscapes in relation to the work of the Motability Foundation and providing timely updates to relevant internal stakeholders.

• Providing updates on relevant political developments and drafting briefings for Governors, Directors, senior management and a variety of audiences across the organisation where appropriate. 

• Supporting the delivery of a contact program with key stakeholders, raising awareness of the work of the Motability Foundation, supporting work to establish regular meetings for senior leaders and facilitating dialogue on issues relevant to our work. 

• Working closely with colleagues across the Public Affairs and Policy functions to prepare materials to support our work to communicate policy positions and outputs to the external world. 

• Building and maintaining external stakeholder relationships with key audiences, including disabled people’s organisations, disability charities, transport sector stakeholders, and wider industry bodies.

• Working with colleagues across Branding and Marketing to support the creation of written literature for key audiences to communicate the impact of the Foundation’s work.

Your experience:

Must haves

• Solid grasp of parliamentary processes in Westminster and the Devolved Nations, and familiarity with wider Parliamentary functions and vehicles – e.g. All Party Parliamentary and Cross-Party Groups. 

• Prior experience of working in public affairs or similar field. 

• Experience of regular political monitoring and familiarity with utilising political monitoring services - i.e. DeHavilland, Polimonitor or similar.

• Ability to advance projects independently with appropriate support from senior team members, while contributing effectively to team efforts. 

• Experience of producing briefing notes for stakeholder meetings and updating on policy developments for a variety of audiences.

• Comfortable drafting written communications designed for political audiences – i.e. emails, letters, briefing notes. 

• Ability to proactively identify opportunities to influence policy and shape political activity. 

• Strong communication skills, with an ability to grasp complex issues quickly and share information in an accessible way to a variety of audiences. 

• Ability to engage effectively with stakeholders in Government, industry, and other charities and foundations, particularly via written communications. 

• Highly IT literate with extensive experience of Microsoft Office, particularly Excel and PowerPoint. 

Nice to haves: 

• Understanding of key disability and transport issues, such as the social model of disability, inclusive micro mobility, or the transition to electric vehicles. 

• Experience of supporting the delivery of pre-election engagement and post-election political outreach activity to political stakeholders.

• Prior experience in working with third sector stakeholders.

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.