Communications And Marketing Manager Jobs

Southmead Hospital Charity is looking for an experienced Individual Giving and Corporate Partnerships Manager to build on already successful programmes, with enough scope and flexibility to take them to the next level. 

This is an exciting time to work for an official NHS charity. We've got ambitious plans to grow our income and impact over the next 12 months, including launching a new fundraising appeal to support victims of stroke and neurological injuries. You'll work collaboratively across the team to identify opportunities to reach new audiences, maximise awareness and leverage our existing supporter base to help us reach our goal. 

With the help of one direct report, you will be responsible for the planning and delivery of our individual giving and corporate partnerships programme to meet annual income targets. This includes strategic oversight of our individual giving, regular giving and grateful patient programmes.

You’ll get the chance to work as part of our small and dynamic team, with a variety of flexible working arrangements. We're looking for someone with excellent written and verbal communication skills, a passion for our cause and demonstrable experience of developing effective strategies to increase awareness and raise income from individuals and companies.

If you are a dedicated and enthusiastic individual with a passion for supporter engagement and fundraising, we would love to hear from you!

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes.  We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.  We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above.  These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.

Please see the attached job desription and person specification. 

Job Title: Community Manager 

Reporting To: Head of Youth Services

Location: Hybrid (Our offices are based at Phoenix Brewery, W10 6SZ)

Contract: Full Time, Permanent 

Salary: £36,000 per annum 

Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Competitive pension;
• Remote and flexible working;
• Excellent opportunities for training and career progression.

Closing date: 12th January 2025

Job Purpose: To deliver The Mix’s online communities across discussion boards and group chats, leading a team to establish a fun, inclusive and supportive space for young people.

Main Responsibilities

Responsible for:

• Innovating and growing our online peer support community
• Taking the online community to the next level in terms of youth-led, peer-to-peer digital communities, both in terms of youth-led practice and using new technologies
• Line management of the community team and day-to-day delivery of the community service

Overseeing the day-to-day running of the community: 

• Supporting the community team to deliver The Mix’s peer support community across all channels including supporting young community moderators, activators, content creators and peer supporters, ensuring safe moderation and facilitating peer support
• Ensuring delivery of engaging community events such as group chats, live Q&As and Youth Voice activities
• Line management and development of the community team, including officers, senior officers, freelancers and 50+ young volunteers
• Working collaboratively with the content and digital marketing team and partner organisations to deliver a high-quality service
• Managing projects (including budgets) to develop the online community and volunteering offerUsing data and insights from the community to provide analysis of topics and discussions relevant to The Mix
• Working with the volunteer team to ensure that volunteer roles continue to help grow community engagement
• Ensuring that policies, procedures, rotas, schedules and other information about the services are delivered
• Promoting and encouraging self-care and reflective practice across the team

Community growth and strategy development:

• Leading on the growth and development of the community using youth-led practice and new technology to ensure that it is a space that meets the growing and changing needs of young people
• Delivering the community strategy and working with data and insight teams to monitor strategy development against KPIs
• Ensuring that community members have a sense of ownership and opportunities to help shape the community
• Establishing relationships with partner organisations and stakeholders across relevant sectors and fields
• Focusing on the continuous development of The Mix community by attending training events, being aware of best practice
• within the sector and cascading learning to staff, volunteers, and community members

Volunteering engagement & development:

• Line management of the Senior Engagement and Training Officer, supporting them to engage young
  people in the community into voluntary roles, lead on training and supporting young people in their voluntary roles
• Working with the Volunteering Manager to oversee the departments volunteering practices ensure a
  high-quality service, continuous volunteer development & a positive volunteering experience
• Ensuring that the community has enough volunteers to deliver the service safely
• Supporting the senior engagement and training officer with the co-design and design of volunteering
• roles and processes

Person Specification

Essential

• Qualification and/or relevant experience in youth work up to level 2
• Experience and demonstrable knowledge of running online peer support and community services, including the training and management of volunteers
• Passion for working with young people and experience and knowledge of the issues they face
• Good general technical knowledge with an understanding of the opportunities associated with new technologies and online services for young people
• Excellent people skills, adaptable and flexible in manner and approach with an understanding of how to motivate and develop staff
• Excellent written and verbal communication, as well as good listening skills with the ability to communicate with empathy and understanding
• Good planning and problem-solving skills
  Experience of delivering online workshops with young people
  Line management experience of staff and volunteers

Desirable 

• Experience in group facilitation and training
• Understanding of the legal issues affecting online communities
• Experience of working within safeguarding frameworks
• Good technical knowledge, ideally including at least a basic knowledge of HTML
• Any additional social media skills such as social listening, reporting and content creation

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Comradeship and sense of community are key elements of the health and wellbeing package enjoyed by residents of the Royal Hospital Chelsea – the Chelsea Pensioners.  Our Veteran’s Outreach programme launched in late 2022 with the aim of extending this offer to the wider veterans’ community in the Greater London region and we have successfully built our own network of older veterans from all three services who, as ‘Out Pensioners’, regularly attend events, activities and Drop Ins at the Royal Hospital Chelsea. We are about to embark on an ambitious programme of extending our reach into the regions with in-person and on-line services.

Do you want to be part of this expansion and make a difference by helping the Royal Hospital Chelsea support tens of thousands of older veterans from the three Armed Forces Services by reducing social isolation and loneliness? Do you have experience of running a digital community platform, or similar, and understand the military community and/or older people’s needs too? If the answer is yes to these questions, then you may just be the person we are seeking to fulfil this exciting new role.

As part of our vision to provide a national outreach service to veterans of state retirement age, we will be introducing a digital service in the spring of 2025 using a community engagement platform. As far as we are aware, this is a ground-breaking initiative aimed specifically at the older veteran community. Working with the Director and Chelsea Pensioners, initially you will be responsible for designing and developing the content and services. Then it will be over to you to run the day to day operation and improvement of the service, and reporting on the rich data analytics to help us evidence that we are having an impact on reducing social isolation and loneliness in this deserving veteran community.

You will be digitally savvy, passionate about connecting people, focused on delivering a quality service, with excellent communication skills and initiative. While you will need to touch base with the Director and Outreach Team at the Royal Hospital on a regular basis, this role will suit someone with a need for flexibility and homeworking and is content working with a considerable degree of autonomy to achieve the vision.

This is a part time role working an average of 30 hours per week.

If you're enthusiastic, motivated, and eager to make a difference while working in a historic and rewarding environment, then we invite you to join our team. 

About Us.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

Our selection process.

Should your application be successful you will be invited to a formal interview where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:

• Ask for references from those you have listed on your application form
• Check your right to live and work in the UK
• Check any declarations you have made on your application form
• Ask you to complete a medical form
• Carry out an Enhanced DBS application.

The Royal Marsden Cancer Charity raises money solely to support The Royal Marsden, a world-leading cancer centre. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.

From funding state-of-the-art equipment and ground-breaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer.

We are a very ambitious organisation which has gone through transformational growth over the past five years. Alongside funding an existing programme of world-leading research, treatment and care, the Charity completed its largest capital appeal to date, successfully raising £70 million to build the Oak Cancer Centre at the hospital’s Sutton site, which opened in summer 2023.

We have exceeded our fundraising targets, over the past three years, raising over £90m against a target of £83m and making over £82m in funding available to The Royal Marsden. However, with one in two of us expected to develop some form of cancer, it is essential that we go even further in our fundraising efforts to support the essential work of The Royal Marsden. Therefore, we have recently launched our most ambitious strategy yet, that will see us raising at least £215m over the 5-year period.

The Charity is committed to raising £150 million, through a major fundraising appeal, for a new major development project in Chelsea, which will launch in 2025/26. There is also an extensive portfolio of engaging projects outside of the capital appeals, that help to support all aspects of the hospital’s work to improve the lives of cancer patients.

Working for us offers you a challenging and rewarding career, as well as the chance to really improve the lives of those living with cancer. The Community Fundraising team stewards some of our most dedicated supporters, who organise events and bring their networks together to raise up to six figure sums. We build long lasting relationships with individuals as well as community groups, schools and corporate organisations to raise millions for Charity every year.

This role will play an important part in the engagement of community supporters, identifying new prospects and effectively stewarding existing supporters. You will be a high performing fundraiser with experience of delivering income growth through effective relationship management. You will be ambitious and proactive and relish the opportunity to support the Charity to achieve its ambitious goals.

Harris Hill are delighted to be working with a fantastic charity to recruit for the Senior Manager- Data & Supporter Services  in order to oversee and deliver the efficient collection, analysis, and management of supporter data to inform decision-making, utilising data insights to identify trends, measure campaign effectiveness and maximise supporter engagement.

As a Senior Manager – Data & Supporter Services you will also lead the Supporter Services team to optimise operations, ensuring excellence in customer service and supporter experience

As a Senior Manager – Data & Supporter Services you will:

• Data Management: Oversee processes for importing and managing supporter data within Raiser’s Edge, ensuring data integrity and insight-driven decision-making.
• Operational Leadership: Lead Supporter Services operations, managing credit card payments, donor inquiries, and bespoke supporter requests.
• Reporting & Insights: Create detailed reports and data selections to support fundraising and marketing campaigns, including donor analysis, event registration, and sponsorship tracking.
• Gift Aid Management: Prepare and submit monthly Gift Aid claims.
• Work closely with Finance and Communications teams to ensure smooth data flow, accurate coding, and comprehensive reporting.
• Ensure all data is processed in line with GDPR, PECR, and other relevant regulations.
•  Develop and mentor a dynamic team, fostering a culture of accountability, professional growth, and continuous improvement.
• Stay updated on emerging technologies to optimise supporter services and data management systems.

To be successful, you must have experience:

• Exceptional communication and interpersonal skills for building positive relationships.
• Strong analytical and problem-solving capabilities with a data-driven mindset.
• High level of organisation, attention to detail, and ability to meet strict deadlines.
• Team-oriented, proactive, and passionate about improving children's health.
• Proven leadership experience in supporter services, data management, or a related field.
• Expertise in relational CRM databases (Raiser’s Edge preferred) and advanced IT skills.
• Strong understanding of GDPR and ethical fundraising practices.
• A track record of managing teams and delivering measurable results.

Salary: £40,000 per annum

Contract type:Full-time, permanent

Location- Fully remote with regular travel to South-East England

Closing date: On rolling basis

Interview: January

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.

It's an exciting time our growing organisation as the delivery partner for UCL’s new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and enjoy their time here.  

We are looking for an Activities Administration Manager to manage our central clubs and societies programme, ensuring the core functions of our department which enable our student groups to function successfully are efficiently delivered to a consistently high standard. This includes the day-to-day management of democracy and elections, training, rules and regulations, society processes and systems, and financial administration. The successful candidate will be responsible for making sure we meet the core needs of our ever-expanding student population and that the highest standards of customer service are maintained. The Activities Administration Manager will play a crucial role in building the best possible foundations for our expanding extra-curricular programme to flourish.

This is a full time and permanent role. This role is also a hybrid working role, where 40% of the role will be on campus based.

Do you have significant experience project managing complex administrative projects, or experience of working within a student activities programme? Have you got a pro-active and innovative approach to problem solving?

The post holder will ensure student group leaders are appropriately and consistently supported to perform their roles. The successful candidate will work with colleagues across teams to support the affiliation, registration, and handover process for club/society committees. The role holder will also oversee the core training programme for club and society student leaders, leading the development of accessible resources designed to improve the overall experience of students. 

Reporting to the Head of Supporter Engagement, the Supporter Journeys Manager is responsible for both managing our Dynamics 365 marketing platform (both processes and data) and working across all FundComm teams to create and support delivery of a cohesive automated Supporter Journeys Strategy.

Having recently moved to a new CRM Dynamics 365, which also includes a new email and SMS marketing platform, we now have access to improved functionality for automated Journeys. The Supporter Journey Manager is a new role to support our ambitious FundComm goals around growth, income and engagement, fully utilising the potential of the new platform, as well as overseeing the testing program on all our website and online conversion forms. 

Though primarily a digital focused role, the overall objective of the role is to ensure all journeys are designed to best meet FundComm overall goals while providing an optimal supporter experience. This will be done through creation of a Journey Strategy and plan for audience-led journeys across all channels, asks and platforms. As well as being responsible for design and delivery of some of the key journeys, it also involves an advisory and governance role for all FundComm automated journeys and online forms, ensuring they’re designed to maximise engagements, income and conversions along each stage in Brooke’s Engagement funnel 

Criteria 

The role requires working collaboratively across FundComm using Brooke’s project management principles, with line management of the Supporter Engagement & Experience Officer and Senior Journeys Officer who manages the online landing page and forms testing program. The role ensures all existing and future journeys are mapped and documented, and creating a cross-team process to test, share learning and optimise them on an ongoing basis.

We’re looking for someone who is organised and will enjoy coordinating workshops and ideas generation to recommend plans for which new journeys should be built, inspiring teams with training on best practice in journey design and copywriting. The role would suit someone target driven, with strong experience of coordinating cross team projects, while motivated to deliver high quality service.

As a key part of the role is creating, communicating and maintaining new processes, as well as governance of all source code structures and data marketing lists and journey entry rules, you’ll need to be very confident working with large data sets. Experience of designing and building automated email journeys in a similar platform and online donation page testing is essential. 

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke. 

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you. 

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible. 

Closing date: 19th January 2025 (this role may close early depending on the response) 

Public Policy Manager (12 Month Contract)

Starting Salary: £46,819 - £50,562 (inc London Weighting)

Contract: Temporary - 12 months

Location: Romero House, London

Hybrid working with at least 40% of your time in the London Office.

Job Profile

This role is responsible for ensuring that CAFOD has strong, well researched and robust policy positions across our core advocacy areas, including – but not limited to - climate, debt, food systems and aid. You will work with programmes colleagues to ensure CAFOD’s policy positions are strongly rooted in the experience of our overseas partners and promotes their voices and perspectives. This post will also provide support and advice to our international programmes on advocacy development, research and monitoring.

This role will also work closely with colleagues across UK Advocacy, Campaigns, Government Relations and Media to ensure CAFOD has credible advocacy plans which are effectively influencing decision-makers.  

The post holder will be responsible for line managing four policy posts and will be managed by the Director of Advocacy and Communications

Key Responsibilities

Ensure CAFOD’s policy and advocacy work is robust and rooted in the experience of our partners and provide support to international partners.

• Support the development of key policy positions across our advocacy areas and ensure these are developed strategically and take in to account the experience of our partners, Catholic Social Teaching and current political trends, both in the UK and domestically.
• Work cross-organisationally to help develop and deliver advocacy plans which are well targeted towards the appropriate decision makers.
• Working closely with relevant policy leads, take the lead on signing off public policy positions, statements and external briefs directed towards decision makers.
• Provide oversight of CAFOD’s policy positions and advocacy plans, ensuring consistency and balancing priorities to enable us to deliver across different thematic areas.  
• Work as part of the International Programme Leadership Team (IPLT) and its individual members to ensure strong links with the international programme and provide guidance, expertise and support for advocacy work across CAFODs programmes. Especially in support of our aim of local leadership and equitable partnerships.
• Work closely with international teams on the delivery of the Global Advocacy Programme on Food Systems and Land.
• Provide policy advice to the Director of CAFOD and other Executive members.

Work closely with other Teams to bring about change through CAFODs advocacy work.

• To be an active member of the Advocacy, Communications and Education Leadership Team. Through which priorities for our advocacy work will be discussed and agreed,planning, budgeting, reviewing, approving and managing change and ensuring effective communication across the Group

• Contribute to the formulation and implementation of joint advocacy strategies across the organisation working particularly closely with the Campaigns Outreach and Campaigns and External Networks Managers.

Develop CAFODs relationships with decision-makers and other organisations to best affect the change we’re seeking. 

• Represent CAFOD at policy and lobby meetings, especially with civil servants 
• Represent CAFOD in public meetings
• Support the Government and Parliamentary Relations Co-ordinator on engagement with Special Advisers and others
• Manage CAFOD’s policy relationship with other NGOs such as via Bond, CIDSE and CI groups.
• Act as a CAFOD spokesperson for media interviews

Manage the Policy Leads and support accountability

• Manage four members of staff: the Lead Economist, Lead Analysts on Food Systems, Climate and the Food Systems and Business and Human Rights Adviser.
• Ensure that the different policy areas are working as closely as appropriate with clear objectives and timelines and monitoring mechanisms.

• Efficiently and effectively manage the budget and grants including planning, forecasting, monitoring and reporting
• Manage internal reporting on KPI’s, organisational outcomes and advocacy strategies to the Exec and Board. 

This list of duties and responsibilities is by no means exhaustive and the post holder may be required to undertake other relevant and appropriate duties as required. This job description is subject to regular review and appropriate modification.

Person Specification

1. Proven experience of working on policy development and implementation with a good understanding of how UK government departments work
2. Experience of working with UK government officials and elected representatives.
3. Experience of successfully running advocacy campaigns that have resulted in meaningful policy change, preferably on international issues.
4. Good understanding and experience of working with partners overseas, developing advocacy and research projects with them.
5. Good knowledge of the UK and international political arena and events, and an understanding of how to influence change.
6. Understanding of the Catholic church and knowledge of Catholic Social Teaching.
7. Excellent inter-personal skills with experience of working with multiple external stakeholders, and as part of a team.
8. A track record of strong written and spoken communication skills.
9. Leadership skills, with experience of project management and/or people management.
10. Highly organised, able to manage a busy workload and consistently meet deadlines.

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of, and consent to, these recruitment procedures.

Please click here for a full list of CAFOD’s Staff Benefits

Come and join us and help make a real difference in the lives of the world’s poorest communities.

SCT currently have two vacancies in our retail division:

• Assistant Shop Manager - Chrisp Street Market Shop
  • 4 days - 28 hours per week
  • £19,466.00 (£24,333.00 FTE)
• Shop Supervisor - Aldgate East Shop
  • 5 days - 35 hours per week
  • £23,993.00

Assistant Shop Manager

Overview

Aim and influence

• Assist the manager to achieve weekly/monthly/annual sales and profit targets for each shop.
• To assist in managing the day to day running of the shop staff and volunteers with the aim of maximising sales and controlling shop expenses to support SCT’s mission.
• Work within SCT values.

Other key details

• A 4 day fully flexible working pattern, including weekends and bank holidays.
• Flexibility required where reasonable and appropriate to accommodate short notice alterations to working pattern.
• Must work in other shops within London if occasionally required.
• Attend and undertake any relevant training workshops, events or meetings as required.
• A satisfactory Basic Disclosure from the Disclosure Baring Service is required for this role.

Your enthusiasm and dedication will see you:

• Have excellent communication and customer skills, be solutions focused with friendly positive can do attitude.
• Be responsible for our dedicated volunteer teams, customer service and oversee daily retail operations in the absence of the shop manager.
• Recruit, train and support volunteers, helping them to achieve their goals and potential to support the aims of the shop.
• Interact with your local community to support engagement through volunteering, donation and fundraising opportunities.
• Be a self-motivated team player, who is enthusiastic and passionate about the cause of the charity.
• Have the ability to accept and process donations in a timely manner, modelling Gift Aid prompts.
• Ensure stock quality and pricing aligns with the expected standards.

What we need from you:

• Retail experience.
• An interest in preloved, vintage and second-hand fashion.
• Have excellent communication, interpersonal skills and customer service skills.
• Having experience of working with volunteers would be an advantage.
• Strong administration, computer skills – MS Office and POS.

Shop Supervisor

Overview

Aim and influence

• Assist the manager and assistant manager to achieve weekly/monthly/annual sales and profit targets for each shop.
• To maintain high standards on the shop floor, supporting volunteers and providing excellent customer service.
• Work within SCT values.

Other key details

• 5 days a week, including weekends and bank holidays.
• Flexibility required where reasonable and appropriate to accommodate short notice alterations to working pattern.
• Must work in other shops within London if occasionally required.
• Attend and undertake any relevant training workshops, events or meetings as required.
• A satisfactory Basic Disclosure from the Disclosure Baring Service is required for this role.

Your enthusiasm and dedication will see you:

• Have excellent communication and customer skills, be solutions focused with friendly positive can do attitude.
• Ensuring excellent customer service.
• Work with volunteers, helping them to achieve their goals and potential to support the aims of the shop.
• Interact with your local community to support engagement through volunteering, donation and fundraising opportunities.
• Be a self-motivated team player, who is enthusiastic and passionate about the cause of the charity.
• Have the ability to accept and process donations in a timely manner, modelling Gift Aid prompts.
• Ensure stock quality and pricing aligns with the expected standards.

What we need from you:

• Retail experience.
• An interest in preloved, vintage and second-hand fashion.
• Have excellent communication, interpersonal skills and customer service skills.
• Having experience of working with volunteers would be an advantage.
• Strong administration, computer skills – MS Office and POS.

What we can offer you:

Working with SCT offers numerous benefits. Employees find deep personal fulfilment and purpose by working to support the most vulnerable in society. Our teams as passionate and supportive, fostering a strong sense of community among like-minded individuals. With opportunities for professional growth, SCT offers training to support your role and personal development:

• Training and development opportunities.
• BUPA cash back plan.
• BUPA Employee Assistance Program with access to counselling.
• Cycle to work scheme / interest free travel loans for season ticket holders.
• A busy, challenging and rewarding role with consistent support and an opportunity to continue to learn.

How you can apply today

Applications for this role may be reviewed as they are received so we encourage you to apply as soon as possible!

All applicants must posses the legal right to work in the UK.

Following the merger of three hospices, this is an important new position on the team overseeing the trusts and major donors income streams. You will be working to maximize support for St Barnabas House, Martlets, and Chestnut Tree House hospices. 

Key Responsibilities:

• Develop and execute strategic plans to boost major gifts income.
• Recruit and cultivate new prospects.
• Manage a portfolio of high-level donors and trusts.

Ideal Candidate:

• Exceptional relationship manager.
• Extensive knowledge and expertise in major gifts fundraising.
• Skilled in building strong relationships with diverse stakeholders.
• Passionate about supporting the mission of our hospices.

Reporting to the Head of Philanthropy, the post holder will be responsible for leading on these plans and managing a team of three across the three hospice sites.

At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.

And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:

Innovative – Collaborative – Authentic – Resourceful – Energetic. 

We have an incredible opportunity for a Senior Legacy & In Memory Manager to join our team.

Please see below for more information on what just might be your future role.

About You

Do you have a passion for legacy and in memory giving? Do you have knowledge of legacy administration and have team management experience too? If so, this may just the job for you!

About the Role

Contributing over 50% of the organisation’s fundraised income, this role is crucial for Help for Heroes. Working with your team, you’ll be responsible for the organisation’s legacy marketing strategy and administration, as well as the in memory giving strategy, maximising both income sources so that we can deliver more services to veterans. You will be able to make a significant impact and will use your expertise to drive forward the programmes. There’s lots of scope and potential for someone to make a real difference and achieve considerable success! 

About the Team

The post holder will be working as part of the Individual Giving team in the Commercial Directorate which includes Supporter Care, Individual Giving and Legacy & In Memory. Across all our relationships, we build trust and engagement with our supporters and with each other. The quality of how we deliver our objectives is just as important as the end results. We are known for our expertise, supporter focus and collaboration. We’re friendly, supportive and like to get things done!

Are you passionate about children’s literacy? Do you want to use your fundraising skills and experience to enable opportunity for children living with little or no access to books and reading? Can you help us to create a home environment where reading for pleasure is part of the fabric of family life? If so, read on - we may have just the job for you here at Doorstep Library!

We are looking for a passionate and astute fundraiser, able to make and develop relationships with stakeholders and manage funding portfolios. You will have a flair for communicating, in writing and in person, with a keen eye for detail and the ability to spot and develop an opportunity. This is an exciting and varied role, where you wil see our projects first hand and the difference that we make.

About Feeding Families

Feeding Families is an award winning pioneering charity at the forefront of tackling food insecurity across the North East. We are not a traditional food bank, but instead offer a unique and compassionate solution to those who face barriers to accessing conventional food provision. Our services cater to individuals who struggle with mental and physical health issues, live in rural areas, have working hours that conflict with food bank opening times, or have exhausted their food bank entitlements but are still in need.

Operating from two centres in Blaydon and Sedgefield, we provide food assistance to individuals and families across the entire North East through a network of partner organisations, including schools, charities, and community groups. By minimising administrative burden and streamlining food distribution, we help our partners to focus on delivering support where it’s needed most.

The Role

Feeding Families is seeking a dynamic, experienced, and passionate Income Generation Lead to drive forward our fundraising, marketing, and income generation strategies. This pivotal role will focus on growing sustainable income streams, building lasting relationships with stakeholders, and leading the development of our fundraising and communications efforts. You’ll work alongside the CEO, trustees, and a dedicated team to ensure our mission of alleviating food poverty reaches even more people in need.

Key Responsibilities

Strategic Leadership

• Lead the development and implementation of a comprehensive fundraising and marketing strategy, aligned with Feeding Families' vision and goals.
• Collaborate with the CEO and trustees to ensure fundraising initiatives align with the charity’s broader strategic priorities.
• Contribute to organisational policy and strategic decision-making as part of the senior leadership team.

Stakeholder Engagement & Relationship Building

• Cultivate and maintain strong relationships with key stakeholders, including major donors, corporate partners, community supporters, trustees, and volunteers.
• Represent Feeding Families at public events, delivering impactful speeches to inspire and engage diverse audiences. 
• Craft compelling narratives and case studies that showcase the charity’s work and impact, ensuring donor engagement and retention. 

Team Leadership & Development

• Lead, inspire, and manage the Fundraising & Communications team, promoting a collaborative and inclusive working environment.
• Provide mentorship and support to team members, fostering their professional development and empowering them to meet their objectives.
• Ensure effective internal communication and teamwork across all departments.

Income Generation & Fundraising

• Drive the growth of high-value income streams, including major donors, corporate partnerships, individual giving, community fundraising, and events.
• Have a strong track record of success in writing funding bids to trusts and foundations.
• Develop a strategic events plan that engages diverse audiences and maximises impact, without diluting key relationships.
• Identify and secure sustainable funding through targeted applications, tailored corporate proposals, and joint fundraising initiatives.
• Lead the development of ‘foodraising’ initiatives, turning food donations into a creative and effective fundraising mechanism.
• Improve donor stewardship strategies, ensuring an exceptional experience for new and existing supporters.

Marketing & Communications

• Oversee the development of marketing materials and digital content that effectively communicate Feeding Families' mission, impact, and goals.
• Manage and optimise Feeding Families’ digital platforms—website, social media, and email—ensuring consistent and engaging content.
• Build and maintain relationships with media partners, ensuring the charity’s stories and successes reach the wider public.
• Analyse market trends and performance metrics to continuously enhance Feeding Families' public profile and fundraising efforts.

Food Provision Development

• Oversee in-depth research into food poverty trends to refine and target our food provision efforts effectively.
• Lead and deliver impactful seasonal initiatives, such as Christmas food support programs, maximising reach and impact.
• Collaborate with partners to identify opportunities for joint funding applications and community-based solutions to food insecurity.
• Oversee and streamline referral systems, ensuring they are compassionate, efficient, and responsive to community needs.

Operational Excellence

• Ensure compliance with fundraising regulations, data protection laws, and ethical standards in all fundraising activities.
• Leverage CRM systems to effectively track and report on donor engagement, fundraising progress, and income.
• Work with the CEO and finance team to monitor fundraising budgets and ensure transparent and accountable allocation of donations.

About You

We’re looking for a results-driven, empathetic leader who thrives in a fast-paced, dynamic environment. You will bring:

• Proven experience and results in fundraising, income generation, and marketing within the charity sector (3 years min), ideally with a focus on food insecurity or community-based services.
• Strong leadership skills, with the ability to inspire and manage a team to achieve ambitious goals.
• People skills, to build cohesion with the team and beyond with wider staff and volunteers.
• Excellent communication skills, with the ability to develop and deliver compelling stories to a wide range of audiences.
• A strategic thinker with experience in developing and executing multi-channel fundraising campaigns.
• A passion for social impact and the drive to make a lasting difference in the lives of those experiencing food poverty.
• Experience with CRM systems and data management to drive effective donor engagement and maximise fundraising opportunities.
• Holding a driving licence and with own transport to be able to meet the travel requirements essential to the post, including between the Charity’s centres and partner locations across the North East.

Why Join Us?

At Feeding Families, we believe in a compassionate and practical approach to solving food insecurity. You’ll play a key role in driving our mission forward, ensuring we can continue to help thousands of families and individuals in need across the North East. In return, you’ll benefit from:

• A collaborative and supportive working environment.
• The opportunity to make a direct impact on a vital cause.
• Competitive salary and benefits.
• Flexible working options. If you are passionate about using your skills to make a real difference in the fight against food poverty, we’d love to hear from you. 

Are you a data enthusiast with a passion for delivering exceptional supporter care? Do you thrive on using data insights to drive decision-making and ensuring supporters feel valued every step of the way? If so, we have an exciting opportunity for you to join our team at Hospice in the Weald as our new Data & Supporter Care Manager.

This newly created role will help us deliver gold-standard supporter stewardship and make the most of our fundraising database, Raiser’s Edge. As Data & Supporter Care Manager, you will oversee the management and development of our CRM system and lead on data-related projects. You’ll work across the fundraising team to ensure we are using data effectively, delivering insights, and maintaining high quality. Your work will underpin our ability to provide excellent supporter care, helping maximise income and engagement. Additionally, you’ll manage two team members and a group of dedicated office volunteers, ensuring they feel empowered and supported.

We’re seeking an organised and analytical individual who is passionate about data and understands the importance of exceptional supporter care. If you’re ready to bring your expertise in data and supporter care to a meaningful role, we’d love to hear from you.

The deadline to apply is midnight 30th January, however we will be reviewing applications on a rolling basis and reserve the right to close to applications before then – please do get your application in as soon as possible.

Benefits include free parking and a generous holiday allowance with the ability to buy and sell additional holiday. The role is advertised as full-time working 5 days a week, however part-time working 4 days a week would be considered for the right candidate.