Communications And Marketing Manager Jobs

SCT currently have two vacancies in our retail division:

• Assistant Shop Manager - Chrisp Street Market Shop
  • 4 days - 28 hours per week
  • £19,466.00 (£24,333.00 FTE)
• Shop Supervisor - Aldgate East Shop
  • 5 days - 35 hours per week
  • £23,993.00

Assistant Shop Manager

Overview

Aim and influence

• Assist the manager to achieve weekly/monthly/annual sales and profit targets for each shop.
• To assist in managing the day to day running of the shop staff and volunteers with the aim of maximising sales and controlling shop expenses to support SCT’s mission.
• Work within SCT values.

Other key details

• A 4 day fully flexible working pattern, including weekends and bank holidays.
• Flexibility required where reasonable and appropriate to accommodate short notice alterations to working pattern.
• Must work in other shops within London if occasionally required.
• Attend and undertake any relevant training workshops, events or meetings as required.
• A satisfactory Basic Disclosure from the Disclosure Baring Service is required for this role.

Your enthusiasm and dedication will see you:

• Have excellent communication and customer skills, be solutions focused with friendly positive can do attitude.
• Be responsible for our dedicated volunteer teams, customer service and oversee daily retail operations in the absence of the shop manager.
• Recruit, train and support volunteers, helping them to achieve their goals and potential to support the aims of the shop.
• Interact with your local community to support engagement through volunteering, donation and fundraising opportunities.
• Be a self-motivated team player, who is enthusiastic and passionate about the cause of the charity.
• Have the ability to accept and process donations in a timely manner, modelling Gift Aid prompts.
• Ensure stock quality and pricing aligns with the expected standards.

What we need from you:

• Retail experience.
• An interest in preloved, vintage and second-hand fashion.
• Have excellent communication, interpersonal skills and customer service skills.
• Having experience of working with volunteers would be an advantage.
• Strong administration, computer skills – MS Office and POS.

Shop Supervisor

Overview

Aim and influence

• Assist the manager and assistant manager to achieve weekly/monthly/annual sales and profit targets for each shop.
• To maintain high standards on the shop floor, supporting volunteers and providing excellent customer service.
• Work within SCT values.

Other key details

• 5 days a week, including weekends and bank holidays.
• Flexibility required where reasonable and appropriate to accommodate short notice alterations to working pattern.
• Must work in other shops within London if occasionally required.
• Attend and undertake any relevant training workshops, events or meetings as required.
• A satisfactory Basic Disclosure from the Disclosure Baring Service is required for this role.

Your enthusiasm and dedication will see you:

• Have excellent communication and customer skills, be solutions focused with friendly positive can do attitude.
• Ensuring excellent customer service.
• Work with volunteers, helping them to achieve their goals and potential to support the aims of the shop.
• Interact with your local community to support engagement through volunteering, donation and fundraising opportunities.
• Be a self-motivated team player, who is enthusiastic and passionate about the cause of the charity.
• Have the ability to accept and process donations in a timely manner, modelling Gift Aid prompts.
• Ensure stock quality and pricing aligns with the expected standards.

What we need from you:

• Retail experience.
• An interest in preloved, vintage and second-hand fashion.
• Have excellent communication, interpersonal skills and customer service skills.
• Having experience of working with volunteers would be an advantage.
• Strong administration, computer skills – MS Office and POS.

What we can offer you:

Working with SCT offers numerous benefits. Employees find deep personal fulfilment and purpose by working to support the most vulnerable in society. Our teams as passionate and supportive, fostering a strong sense of community among like-minded individuals. With opportunities for professional growth, SCT offers training to support your role and personal development:

• Training and development opportunities.
• BUPA cash back plan.
• BUPA Employee Assistance Program with access to counselling.
• Cycle to work scheme / interest free travel loans for season ticket holders.
• A busy, challenging and rewarding role with consistent support and an opportunity to continue to learn.

How you can apply today

Applications for this role may be reviewed as they are received so we encourage you to apply as soon as possible!

All applicants must posses the legal right to work in the UK.

Public Policy Manager (12 Month Contract)

Starting Salary: £46,819 - £50,562 (inc London Weighting)

Contract: Temporary - 12 months

Location: Romero House, London

Hybrid working with at least 40% of your time in the London Office.

Job Profile

This role is responsible for ensuring that CAFOD has strong, well researched and robust policy positions across our core advocacy areas, including – but not limited to - climate, debt, food systems and aid. You will work with programmes colleagues to ensure CAFOD’s policy positions are strongly rooted in the experience of our overseas partners and promotes their voices and perspectives. This post will also provide support and advice to our international programmes on advocacy development, research and monitoring.

This role will also work closely with colleagues across UK Advocacy, Campaigns, Government Relations and Media to ensure CAFOD has credible advocacy plans which are effectively influencing decision-makers.  

The post holder will be responsible for line managing four policy posts and will be managed by the Director of Advocacy and Communications

Key Responsibilities

Ensure CAFOD’s policy and advocacy work is robust and rooted in the experience of our partners and provide support to international partners.

• Support the development of key policy positions across our advocacy areas and ensure these are developed strategically and take in to account the experience of our partners, Catholic Social Teaching and current political trends, both in the UK and domestically.
• Work cross-organisationally to help develop and deliver advocacy plans which are well targeted towards the appropriate decision makers.
• Working closely with relevant policy leads, take the lead on signing off public policy positions, statements and external briefs directed towards decision makers.
• Provide oversight of CAFOD’s policy positions and advocacy plans, ensuring consistency and balancing priorities to enable us to deliver across different thematic areas.  
• Work as part of the International Programme Leadership Team (IPLT) and its individual members to ensure strong links with the international programme and provide guidance, expertise and support for advocacy work across CAFODs programmes. Especially in support of our aim of local leadership and equitable partnerships.
• Work closely with international teams on the delivery of the Global Advocacy Programme on Food Systems and Land.
• Provide policy advice to the Director of CAFOD and other Executive members.

Work closely with other Teams to bring about change through CAFODs advocacy work.

• To be an active member of the Advocacy, Communications and Education Leadership Team. Through which priorities for our advocacy work will be discussed and agreed,planning, budgeting, reviewing, approving and managing change and ensuring effective communication across the Group

• Contribute to the formulation and implementation of joint advocacy strategies across the organisation working particularly closely with the Campaigns Outreach and Campaigns and External Networks Managers.

Develop CAFODs relationships with decision-makers and other organisations to best affect the change we’re seeking. 

• Represent CAFOD at policy and lobby meetings, especially with civil servants 
• Represent CAFOD in public meetings
• Support the Government and Parliamentary Relations Co-ordinator on engagement with Special Advisers and others
• Manage CAFOD’s policy relationship with other NGOs such as via Bond, CIDSE and CI groups.
• Act as a CAFOD spokesperson for media interviews

Manage the Policy Leads and support accountability

• Manage four members of staff: the Lead Economist, Lead Analysts on Food Systems, Climate and the Food Systems and Business and Human Rights Adviser.
• Ensure that the different policy areas are working as closely as appropriate with clear objectives and timelines and monitoring mechanisms.

• Efficiently and effectively manage the budget and grants including planning, forecasting, monitoring and reporting
• Manage internal reporting on KPI’s, organisational outcomes and advocacy strategies to the Exec and Board. 

This list of duties and responsibilities is by no means exhaustive and the post holder may be required to undertake other relevant and appropriate duties as required. This job description is subject to regular review and appropriate modification.

Person Specification

1. Proven experience of working on policy development and implementation with a good understanding of how UK government departments work
2. Experience of working with UK government officials and elected representatives.
3. Experience of successfully running advocacy campaigns that have resulted in meaningful policy change, preferably on international issues.
4. Good understanding and experience of working with partners overseas, developing advocacy and research projects with them.
5. Good knowledge of the UK and international political arena and events, and an understanding of how to influence change.
6. Understanding of the Catholic church and knowledge of Catholic Social Teaching.
7. Excellent inter-personal skills with experience of working with multiple external stakeholders, and as part of a team.
8. A track record of strong written and spoken communication skills.
9. Leadership skills, with experience of project management and/or people management.
10. Highly organised, able to manage a busy workload and consistently meet deadlines.

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of, and consent to, these recruitment procedures.

Please click here for a full list of CAFOD’s Staff Benefits

Come and join us and help make a real difference in the lives of the world’s poorest communities.

Reporting to the Head of Supporter Engagement, the Supporter Journeys Manager is responsible for both managing our Dynamics 365 marketing platform (both processes and data) and working across all FundComm teams to create and support delivery of a cohesive automated Supporter Journeys Strategy.

Having recently moved to a new CRM Dynamics 365, which also includes a new email and SMS marketing platform, we now have access to improved functionality for automated Journeys. The Supporter Journey Manager is a new role to support our ambitious FundComm goals around growth, income and engagement, fully utilising the potential of the new platform, as well as overseeing the testing program on all our website and online conversion forms. 

Though primarily a digital focused role, the overall objective of the role is to ensure all journeys are designed to best meet FundComm overall goals while providing an optimal supporter experience. This will be done through creation of a Journey Strategy and plan for audience-led journeys across all channels, asks and platforms. As well as being responsible for design and delivery of some of the key journeys, it also involves an advisory and governance role for all FundComm automated journeys and online forms, ensuring they’re designed to maximise engagements, income and conversions along each stage in Brooke’s Engagement funnel 

Criteria 

The role requires working collaboratively across FundComm using Brooke’s project management principles, with line management of the Supporter Engagement & Experience Officer and Senior Journeys Officer who manages the online landing page and forms testing program. The role ensures all existing and future journeys are mapped and documented, and creating a cross-team process to test, share learning and optimise them on an ongoing basis.

We’re looking for someone who is organised and will enjoy coordinating workshops and ideas generation to recommend plans for which new journeys should be built, inspiring teams with training on best practice in journey design and copywriting. The role would suit someone target driven, with strong experience of coordinating cross team projects, while motivated to deliver high quality service.

As a key part of the role is creating, communicating and maintaining new processes, as well as governance of all source code structures and data marketing lists and journey entry rules, you’ll need to be very confident working with large data sets. Experience of designing and building automated email journeys in a similar platform and online donation page testing is essential. 

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke. 

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you. 

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible. 

Closing date: 19th January 2025 (this role may close early depending on the response) 

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.

It's an exciting time our growing organisation as the delivery partner for UCL’s new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and enjoy their time here.  

We are looking for an Activities Administration Manager to manage our central clubs and societies programme, ensuring the core functions of our department which enable our student groups to function successfully are efficiently delivered to a consistently high standard. This includes the day-to-day management of democracy and elections, training, rules and regulations, society processes and systems, and financial administration. The successful candidate will be responsible for making sure we meet the core needs of our ever-expanding student population and that the highest standards of customer service are maintained. The Activities Administration Manager will play a crucial role in building the best possible foundations for our expanding extra-curricular programme to flourish.

This is a full time and permanent role. This role is also a hybrid working role, where 40% of the role will be on campus based.

Do you have significant experience project managing complex administrative projects, or experience of working within a student activities programme? Have you got a pro-active and innovative approach to problem solving?

The post holder will ensure student group leaders are appropriately and consistently supported to perform their roles. The successful candidate will work with colleagues across teams to support the affiliation, registration, and handover process for club/society committees. The role holder will also oversee the core training programme for club and society student leaders, leading the development of accessible resources designed to improve the overall experience of students. 

Harris Hill are delighted to be working with a fantastic charity to recruit for the Senior Manager- Data & Supporter Services  in order to oversee and deliver the efficient collection, analysis, and management of supporter data to inform decision-making, utilising data insights to identify trends, measure campaign effectiveness and maximise supporter engagement.

As a Senior Manager – Data & Supporter Services you will also lead the Supporter Services team to optimise operations, ensuring excellence in customer service and supporter experience

As a Senior Manager – Data & Supporter Services you will:

• Data Management: Oversee processes for importing and managing supporter data within Raiser’s Edge, ensuring data integrity and insight-driven decision-making.
• Operational Leadership: Lead Supporter Services operations, managing credit card payments, donor inquiries, and bespoke supporter requests.
• Reporting & Insights: Create detailed reports and data selections to support fundraising and marketing campaigns, including donor analysis, event registration, and sponsorship tracking.
• Gift Aid Management: Prepare and submit monthly Gift Aid claims.
• Work closely with Finance and Communications teams to ensure smooth data flow, accurate coding, and comprehensive reporting.
• Ensure all data is processed in line with GDPR, PECR, and other relevant regulations.
•  Develop and mentor a dynamic team, fostering a culture of accountability, professional growth, and continuous improvement.
• Stay updated on emerging technologies to optimise supporter services and data management systems.

To be successful, you must have experience:

• Exceptional communication and interpersonal skills for building positive relationships.
• Strong analytical and problem-solving capabilities with a data-driven mindset.
• High level of organisation, attention to detail, and ability to meet strict deadlines.
• Team-oriented, proactive, and passionate about improving children's health.
• Proven leadership experience in supporter services, data management, or a related field.
• Expertise in relational CRM databases (Raiser’s Edge preferred) and advanced IT skills.
• Strong understanding of GDPR and ethical fundraising practices.
• A track record of managing teams and delivering measurable results.

Salary: £40,000 per annum

Contract type:Full-time, permanent

Location- Fully remote with regular travel to South-East England

Closing date: On rolling basis

Interview: January

The Royal Marsden Cancer Charity raises money solely to support The Royal Marsden, a world-leading cancer centre. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.

From funding state-of-the-art equipment and ground-breaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer.

We are a very ambitious organisation which has gone through transformational growth over the past five years. Alongside funding an existing programme of world-leading research, treatment and care, the Charity completed its largest capital appeal to date, successfully raising £70 million to build the Oak Cancer Centre at the hospital’s Sutton site, which opened in summer 2023.

We have exceeded our fundraising targets, over the past three years, raising over £90m against a target of £83m and making over £82m in funding available to The Royal Marsden. However, with one in two of us expected to develop some form of cancer, it is essential that we go even further in our fundraising efforts to support the essential work of The Royal Marsden. Therefore, we have recently launched our most ambitious strategy yet, that will see us raising at least £215m over the 5-year period.

The Charity is committed to raising £150 million, through a major fundraising appeal, for a new major development project in Chelsea, which will launch in 2025/26. There is also an extensive portfolio of engaging projects outside of the capital appeals, that help to support all aspects of the hospital’s work to improve the lives of cancer patients.

Working for us offers you a challenging and rewarding career, as well as the chance to really improve the lives of those living with cancer. The Community Fundraising team stewards some of our most dedicated supporters, who organise events and bring their networks together to raise up to six figure sums. We build long lasting relationships with individuals as well as community groups, schools and corporate organisations to raise millions for Charity every year.

This role will play an important part in the engagement of community supporters, identifying new prospects and effectively stewarding existing supporters. You will be a high performing fundraiser with experience of delivering income growth through effective relationship management. You will be ambitious and proactive and relish the opportunity to support the Charity to achieve its ambitious goals.

At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.

And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:

Innovative – Collaborative – Authentic – Resourceful – Energetic. 

We have an incredible opportunity for a Senior Legacy & In Memory Manager to join our team.

Please see below for more information on what just might be your future role.

About You

Do you have a passion for legacy and in memory giving? Do you have knowledge of legacy administration and have team management experience too? If so, this may just the job for you!

About the Role

Contributing over 50% of the organisation’s fundraised income, this role is crucial for Help for Heroes. Working with your team, you’ll be responsible for the organisation’s legacy marketing strategy and administration, as well as the in memory giving strategy, maximising both income sources so that we can deliver more services to veterans. You will be able to make a significant impact and will use your expertise to drive forward the programmes. There’s lots of scope and potential for someone to make a real difference and achieve considerable success! 

About the Team

The post holder will be working as part of the Individual Giving team in the Commercial Directorate which includes Supporter Care, Individual Giving and Legacy & In Memory. Across all our relationships, we build trust and engagement with our supporters and with each other. The quality of how we deliver our objectives is just as important as the end results. We are known for our expertise, supporter focus and collaboration. We’re friendly, supportive and like to get things done!

Our Community Engagement Department enables our student community leaders to gain the knowledge, skills and connections for themselves and their student communities to thrive. Working with staff across the Community Engagement Department, this role manages the strategic development of our training provision for our 3000 student community leaders across 400+ student groups, 1000 student representatives, and our 6 full-time elected Student Officers, among other student communities.

The Training Manager will support specialist staff across the department to design and deliver a range of training spanning the breadth of community leadership, including but not limited to: student group management, event management, facilitation skills, mediation, volunteer management, project management, assessing impact, health & safety and safeguarding, effective representation, influencing & campaigning, community organising, protecting student rights, inclusion & accessibility, trusteeship, leadership theory, strategy and planning, team building and development, among others.

This role forms a crucial element of KCLSU and KCL’s Student Leadership Development partnership, a joint initiative designed to foster leadership skills among students, particularly those from under-represented backgrounds. The job description is current at December 2024 and should be reviewed annually. It outlines the main duties of the position and is designed for the benefit of both the post holder and KCLSU in understanding the prime functions of the post. It should not be regarded as exclusive or exhaustive. In particular, given the grading and nature of the post, the responsibilities of, the post holder may well change from time to time. The post-holder may, from time to time, be required to be based at and/or work from any Kings College London site.

Job Specification

Student Leadership Training

• Manage the design, development and delivery of our student-facing training programmes, including training our full-time elected sabbatical officers, student group leaders and our academic representatives, among others.

• Working with relevant staff across KCLSU, lead the implementation of the KCLSU Training Strategy, promoting and embedding best practice across the organisation.

• Work with relevant KCLSU teams to ensure consistency across student-facing training and ongoing guidance and support through the Community Development Framework and the Services Framework, and ensuring consistency with policy and compliance.

• Work with relevant KCLSU teams and external partners to ensure that student leaders’ participation, impact and skills development are celebrated and, where appropriate, accredited Developing Staff Trainers

• Assess the development needs of staff trainers across the organisation, creating a package of support, guidance and development that enables our staff to become effective trainers and facilitators.

• Design and deliver a train the trainer programme for staff designing and delivering training.

• Work with individual staff throughout the process of their training design, delivery and evaluation, coaching them to become innovative, confident and reflective trainers.

Training Design & Development

• Develop and embed consistent frameworks and best practice approaches for training design and delivery.

• Develop a wide range of best practice training methods, enhancing how we deliver small and large-scale training, in-person and remote facilitation, and self-directed learning approaches across different mediums and technologies.

• With oversight of all training content, ensure we are utilising efficient and effective methods of delivery within the staff resource available.

• Apply a process for assessing learner needs to ensure training is accessible for all, implementing adaptive approaches to training that mitigate barriers to engagement for individuals and groups of learners.

• Ensure our training content is engaging and reflective of our diverse student membership

• Maintain a keen understanding of training trends, developments and best practices Service Development

• Develop the annual operating plans for the Community Engagement Department’s Training, ensuring on-going quality improvement of our training provision in line with KCLSU’s strategic plan.

• Review and improve processes, using staff resources effectively and implementing efficient, sustainable and robust working practices.

• Ensure participation in service activity is accessible and inclusive, identifying and removing barriers to engagement particularly for low participation groups.

• Monitor key performance indicators, managing processes for measuring and reporting on impact and outcomes.

• Develop mechanisms for service feedback, consultation and user insight, understanding diverse user needs and perspectives to inform continuous service development.

• As part of the Community Engagement Management Team, lead a culture that thinks collaboratively and organisationally, developing partnerships and process that serve the wider Community Engagement Department and KCLSU.

Candidate Specification

- A good standard of general education, ideally to graduate level or equivalent (desirable)

- Relevant L&D/Training qualifications (desirable)

Experience

- Professional experience as a trainer

- Experience developing and implementing training programmes

- Experience developing and coaching others to become effective trainers and facilitators

- Experience of working with young people/education or similar (desirable)

Knowledge

- Knowledge of various training methods including coaching, workshops, classroom training, mentoring, e-learning programmes and workbooks

- Understand the barriers to accessing and participating in training for different student communities

- Understanding of project management techniques (desirable)

- Knowledge of e-learning platforms (desirable)

Skills

- Excellent interpersonal skills

- Strong organisation, planning and project management skills

- Ability to evaluate the impact of training programmes, writing reports for key stakeholders and senior management and recommend strategies for improvement

Aptitude

- A commitment to the principles and practices of equality and diversity

- Enthusiasm for working in a student environment

- A desire to empower and develop young people to become community leaders

- Able and willing to demonstrate KCLSU's values (Inclusive, Open, Collaborative, Brave)

The list above is not exhaustive. For further details, please review our Job Pack

Application Process 

If this is you, please email your filled application form and supporting statement addressing each key requirements of the role to us.

You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.

Benefits of Working for KCLSU include:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 25 days annual leave plus bank holidays and university closure days
• Discounts at KCLSU venues
• Employee Assistance Programme
• "No meeting Friday" ethos
• Death in Service

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Eligibility

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union

About Feeding Families

Feeding Families is an award winning pioneering charity at the forefront of tackling food insecurity across the North East. We are not a traditional food bank, but instead offer a unique and compassionate solution to those who face barriers to accessing conventional food provision. Our services cater to individuals who struggle with mental and physical health issues, live in rural areas, have working hours that conflict with food bank opening times, or have exhausted their food bank entitlements but are still in need.

Operating from two centres in Blaydon and Sedgefield, we provide food assistance to individuals and families across the entire North East through a network of partner organisations, including schools, charities, and community groups. By minimising administrative burden and streamlining food distribution, we help our partners to focus on delivering support where it’s needed most.

The Role

Feeding Families is seeking a dynamic, experienced, and passionate Income Generation Lead to drive forward our fundraising, marketing, and income generation strategies. This pivotal role will focus on growing sustainable income streams, building lasting relationships with stakeholders, and leading the development of our fundraising and communications efforts. You’ll work alongside the CEO, trustees, and a dedicated team to ensure our mission of alleviating food poverty reaches even more people in need.

Key Responsibilities

Strategic Leadership

• Lead the development and implementation of a comprehensive fundraising and marketing strategy, aligned with Feeding Families' vision and goals.
• Collaborate with the CEO and trustees to ensure fundraising initiatives align with the charity’s broader strategic priorities.
• Contribute to organisational policy and strategic decision-making as part of the senior leadership team.

Stakeholder Engagement & Relationship Building

• Cultivate and maintain strong relationships with key stakeholders, including major donors, corporate partners, community supporters, trustees, and volunteers.
• Represent Feeding Families at public events, delivering impactful speeches to inspire and engage diverse audiences. 
• Craft compelling narratives and case studies that showcase the charity’s work and impact, ensuring donor engagement and retention. 

Team Leadership & Development

• Lead, inspire, and manage the Fundraising & Communications team, promoting a collaborative and inclusive working environment.
• Provide mentorship and support to team members, fostering their professional development and empowering them to meet their objectives.
• Ensure effective internal communication and teamwork across all departments.

Income Generation & Fundraising

• Drive the growth of high-value income streams, including major donors, corporate partnerships, individual giving, community fundraising, and events.
• Have a strong track record of success in writing funding bids to trusts and foundations.
• Develop a strategic events plan that engages diverse audiences and maximises impact, without diluting key relationships.
• Identify and secure sustainable funding through targeted applications, tailored corporate proposals, and joint fundraising initiatives.
• Lead the development of ‘foodraising’ initiatives, turning food donations into a creative and effective fundraising mechanism.
• Improve donor stewardship strategies, ensuring an exceptional experience for new and existing supporters.

Marketing & Communications

• Oversee the development of marketing materials and digital content that effectively communicate Feeding Families' mission, impact, and goals.
• Manage and optimise Feeding Families’ digital platforms—website, social media, and email—ensuring consistent and engaging content.
• Build and maintain relationships with media partners, ensuring the charity’s stories and successes reach the wider public.
• Analyse market trends and performance metrics to continuously enhance Feeding Families' public profile and fundraising efforts.

Food Provision Development

• Oversee in-depth research into food poverty trends to refine and target our food provision efforts effectively.
• Lead and deliver impactful seasonal initiatives, such as Christmas food support programs, maximising reach and impact.
• Collaborate with partners to identify opportunities for joint funding applications and community-based solutions to food insecurity.
• Oversee and streamline referral systems, ensuring they are compassionate, efficient, and responsive to community needs.

Operational Excellence

• Ensure compliance with fundraising regulations, data protection laws, and ethical standards in all fundraising activities.
• Leverage CRM systems to effectively track and report on donor engagement, fundraising progress, and income.
• Work with the CEO and finance team to monitor fundraising budgets and ensure transparent and accountable allocation of donations.

About You

We’re looking for a results-driven, empathetic leader who thrives in a fast-paced, dynamic environment. You will bring:

• Proven experience and results in fundraising, income generation, and marketing within the charity sector (3 years min), ideally with a focus on food insecurity or community-based services.
• Strong leadership skills, with the ability to inspire and manage a team to achieve ambitious goals.
• People skills, to build cohesion with the team and beyond with wider staff and volunteers.
• Excellent communication skills, with the ability to develop and deliver compelling stories to a wide range of audiences.
• A strategic thinker with experience in developing and executing multi-channel fundraising campaigns.
• A passion for social impact and the drive to make a lasting difference in the lives of those experiencing food poverty.
• Experience with CRM systems and data management to drive effective donor engagement and maximise fundraising opportunities.
• Holding a driving licence and with own transport to be able to meet the travel requirements essential to the post, including between the Charity’s centres and partner locations across the North East.

Why Join Us?

At Feeding Families, we believe in a compassionate and practical approach to solving food insecurity. You’ll play a key role in driving our mission forward, ensuring we can continue to help thousands of families and individuals in need across the North East. In return, you’ll benefit from:

• A collaborative and supportive working environment.
• The opportunity to make a direct impact on a vital cause.
• Competitive salary and benefits.
• Flexible working options. If you are passionate about using your skills to make a real difference in the fight against food poverty, we’d love to hear from you. 

Following the merger of three hospices, this is an important new position on the team overseeing the trusts and major donors income streams. You will be working to maximize support for St Barnabas House, Martlets, and Chestnut Tree House hospices. 

Key Responsibilities:

• Develop and execute strategic plans to boost major gifts income.
• Recruit and cultivate new prospects.
• Manage a portfolio of high-level donors and trusts.

Ideal Candidate:

• Exceptional relationship manager.
• Extensive knowledge and expertise in major gifts fundraising.
• Skilled in building strong relationships with diverse stakeholders.
• Passionate about supporting the mission of our hospices.

Reporting to the Head of Philanthropy, the post holder will be responsible for leading on these plans and managing a team of three across the three hospice sites.

Are you a data enthusiast with a passion for delivering exceptional supporter care? Do you thrive on using data insights to drive decision-making and ensuring supporters feel valued every step of the way? If so, we have an exciting opportunity for you to join our team at Hospice in the Weald as our new Data & Supporter Care Manager.

This newly created role will help us deliver gold-standard supporter stewardship and make the most of our fundraising database, Raiser’s Edge. As Data & Supporter Care Manager, you will oversee the management and development of our CRM system and lead on data-related projects. You’ll work across the fundraising team to ensure we are using data effectively, delivering insights, and maintaining high quality. Your work will underpin our ability to provide excellent supporter care, helping maximise income and engagement. Additionally, you’ll manage two team members and a group of dedicated office volunteers, ensuring they feel empowered and supported.

We’re seeking an organised and analytical individual who is passionate about data and understands the importance of exceptional supporter care. If you’re ready to bring your expertise in data and supporter care to a meaningful role, we’d love to hear from you.

The deadline to apply is midnight 30th January, however we will be reviewing applications on a rolling basis and reserve the right to close to applications before then – please do get your application in as soon as possible.

Benefits include free parking and a generous holiday allowance with the ability to buy and sell additional holiday. The role is advertised as full-time working 5 days a week, however part-time working 4 days a week would be considered for the right candidate.

This is an exciting and challenging position, which will be pivotal in growing the acquisition programme as part of our 5-year strategy. Managing the A&W team and collaborating with others across the Fundraising and Communications Directorate, you'll help to optimise acquisition activity as we scale up investment in this area. This is an opportunity for someone to help make a real difference to a varied programme using a test and learn approach. 

The Supporter Acquisition Manager (SAM) leads a team of two Senior Officers to grow our new supporters through delivery of annual testing plans across all acquisition products and channels. The SAM is responsible for the largest budget within the FundComm department. They play an instrumental role in shaping and delivering the 5 year growth strategy and are key to making it a success. A focus of the role to support this growth involves managing cross-team projects - inline with Brooke’s project management framework - to design, test and roll out new creatives and products that attract and retain higher volumes of new supporters. This will include our regular giving product, as well as introducing a brand new prize led product such as raffle or lottery. 

Criteria 

We’re looking for a strong and collaborative project manager with good all-round experience of channel marketing for acquisition. Experience in delivering DRTV and digital are essential and experience developing RG or prize-led products is desirable. 

You will need to be confident setting and managing budgets and KPIs and able to accurately forecast and report against large budgets across multiple products and channels. This includes using a data-led approach towards strategic annual planning, budgets and operational plans for your area, with your team’s input. You will know how to operationalise and optimise these plans through a test and learn approach and help champion and embed a testing culture across wider teams as well. You’ll also be an organised individual with excellent communication and analytical skills, who enjoys working across teams to deliver best in class products and integrated appeals. You will use your knowledge of the supporter engagement funnel to drive growth through integrated campaigns, working closely with Brand MarComms team to ensure awareness activity, targeting and organic channels all align to support acquisition objectives.

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke. 

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you. 

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible. 

Closing date: 19th January 2025 (this role may close early depending on the response) 

Are you passionate about children’s literacy? Do you want to use your fundraising skills and experience to enable opportunity for children living with little or no access to books and reading? Can you help us to create a home environment where reading for pleasure is part of the fabric of family life? If so, read on - we may have just the job for you here at Doorstep Library!

We are looking for a passionate and astute fundraiser, able to make and develop relationships with stakeholders and manage funding portfolios. You will have a flair for communicating, in writing and in person, with a keen eye for detail and the ability to spot and develop an opportunity. This is an exciting and varied role, where you wil see our projects first hand and the difference that we make.

Membership Fundraising Area Manager

Are you passionate about making a meaningful impact and leading a team to achieve outstanding results for a cause that truly matters? If so, we want you to join the team in the mission to conserve birds and nature. 

Position: Face to Face Membership Area Manager

Ref: DEC20242991

Location: Glasgow/Remote 

Hours: Full-Time 

Salary: £29,200.00 - £31,347.00 per Annum

Contract: Permanent

Closing Date: Thu, 16th Jan 2025

The Role

As a Face-to-Face Fundraising Area Manager, you will lead the fundraising team in the Glasgow area, while also driving growth of teams across the central belt and wider Scotland as and when required. This is a hands-on role where you’ll work closely with your team to meet and exceed fundraising targets; leading, coaching and inspiring fundraisers to succeed.

Benefits include: 

• A salary of £29,200 - £31,347 per year 

• The charity is a flexible employer with flexible hours available to suit your individual circumstances.

• Work vehicle: a company van will be provided to cover all work travel and associated expenses.

• Leave: 26 days holiday plus bank holidays. As a staff member you are entitled to one extra day of paid leave each year to spend volunteering. This can be for any charity or voluntary organisation.

• Cycle to work Scheme and green loans. 

• 24 hours assistance programme for employees and volunteers, it’s free for you and your close family/dependants. You can use it whenever you need support or advice around: financial wellbeing, mental health and wellbeing, physical health, and wellbeing. 

• Discount offers include 20% off many retail items in all the charity’s shops and online shop, and savings on holiday bookings.

• Pension scheme - the organisation will match contributions of up to 7%

Key Responsibilities include: 

• Leadership & Coaching: You'll be at the heart of recruitment, training, and developing Fundraisers, helping them meet and exceed their targets. You'll also fundraise alongside them, setting the example of a passionate and results-driven team leader. 

• Monitoring & Performance: Track key performance metrics such as membership volume, donation amount (AAC), Gift Aid, direct debits and attrition rates to ensure your team’s fundraising efforts are always at their best. Conduct regular performance reviews, offer coaching, and help your team grow their fundraising skills. 

• Logistics & Management: Oversee the day-to-day operations of your team, ensure compliance with fundraising regulations, and uphold the values of ethical fundraising. 

• Travel: you will be expected to travel to different locations in the central belt of Scotland, and on occasion more widely throughout the surrounding areas in order to support your team. As a result, a full driving licence that is valid in the UK is a requirement for this position.

• Weekend work: You’ll be expected to work weekends to support the fundraisers on busy shifts to maximise membership opportunity.

About You

Essential skills, knowledge and experience:

• A proven track record in face-to-face fundraising and team management, with leadership experience to recruit, motivate and guide your team to success.

• A self-motivated and a determined leader able to embed and lead a positive team culture of successful fundraisers.

• Excellent interpersonal communication skills, a strong understanding of ethical fundraising, good planning and organisational skills and the ability to think strategically.

• Confident in receiving and giving feedback regularly.

• Experience using leadership models such as root cause analysis, setting SMART work objectives, and implementing Situational Leadership to build capabilities. 

• Familiarity with the cause, Code of Fundraising Practice and the ability to meet targets, deadlines and support fundraisers effectively.

• Experience working with flexibility and being able to react quickly to change, and to support others through change.

Additional information

Why Work here 

Make a Real Difference: the team are driven by the mission promote conservation and protection of birds and the wider environment. Your fundraising efforts will directly contribute to protect our fragile wildlife across the UK. 

Join a Supportive Team: As a member of the enthusiastic and innovative team, you'll work in a culture that emphasizes collaboration, sustainability, and driving meaningful change. 

Growth & Development: The organisation is dedicated to fostering your professional growth. The Learning and Organisational Development team creates tailored content to support the development of managers throughout their careers, offering training and guidance to help you enhance your skills and progress in your role 

Flexibility & Work-Life Balance: The team recognize the value of flexibility and are open to discussing working hours that accommodate your personal needs, while ensuring they meet the operational requirements. 

The nature crisis is a challenge no single person can tackle alone. But as a team there’s hope. Are you ready to take on this exciting challenge? Apply now and help save, protect, and fight for nature! 

You may have experience in areas such as Fundraising, Fundraiser, Fundraising Manger, Fundraising Area Manager, Area Fundraising, Area Fundraising Manger, Lead Fundraiser, Senior Fundraiser, Membership Fundraiser, Membership Fundraising Manger. #INDNFP

Please note: This role is being advertised by NFP People on behalf of the organisation