Communications And Marketing Manager Jobs

What we do at Hampton Fund is simple: we relieve the burden of financial, physical and emotional hardship and create opportunities to live well in our local community, here within the London Borough of Richmond upon Thames.

Each year, we do this directly by helping with the costs of gas, electricity and other household essentials for over 2,000 local residents. But we also do it through financial support to 50+ local voluntary sector organisations. Our vision is for an empowered, resilient and compassionate local community where everyone has an equal opportunity to thrive.

We are seeking a highly organised and proactive administrator.  You will play an integral part in the distribution of critical funds, and support the development new ways of working as we implement an ambitious new strategy.  You will use your excellent customer care skills to provide support directly to those applying to us for help, and work closely with the small staff team to provide meaningful change in peoples’ lives within the local community.

Position: Grants Administrator

Responsible to: Chief Executive

Location: Hampton, TW12 2SA (this is an office-based role as you will be dealing with grant applicants in person).

Salary: £26,500 per annum pro rata

Contract: Permanent, Part time - 0.6 (22.5 hours per week)

How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and a short 1-page statement about your relevant skills and motivation.

Closing date: 3rd February 2025.

Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.

What you will be working on:

• Supporting the assessment of Individual Grants, under the supervision of the Individual Grants Manager.
• Answering enquiries by phone, website, email and in person. 
• Working with Grants Managers to prepare papers for grant committees, and other trustee meetings.
• Maintaining records on our grants databases, both setting up new grant records and editing existing ones. From this you will be running reports and preparing additional analysis, for quality assurance or other purposes.
• Supporting the smooth running of the office, and working with the team to maintain and develop systems or processes that support the efficient running of the grants programmes and the office more broadly.

• Supporting the delivery of key strategic projects. 
• Supporting communications, outreach and marketing work to promote Hampton Fund’s work and grant making programmes.

 About you:

This is a wide-ranging role, which will suit someone who is happy assisting with a variety of tasks, taking a proactive approach and with a good eye for detail.

This role is for you if…

• Are someone with a passion for community based support, and a team player with strong organisational and customer care skills.
• Have the ability to work comfortably with numerical and financial information.
• Have some relevant previous experience that demonstrates administrative skills such as using databases and Information Management Systems.
• Are caring and compassionate, with good listening skills and understanding of vulnerabilities.
• Have good IT skills, and are familiar with MS Office (including Word, Teams, Excel, Outlook)

Key information

Location: Westminster, London. Office-based with flexibility (Min. 2-3 days per week in the office).

Contract: Intern 6 month contract (with potential for progression to permanent role) Full time 37.5 hours a week

Coordinator Permanent. Full time 37.5 hours a week.

Salary: £27,007.50 – 28,450 per annum depending on experience.

Benefits and entitlements:

You’ll be eligible for many of our benefits including:

· 25 days annual leave per year, plus an additional “Day for You”, (pro rata for part-time or any period less than 1 year) which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year

· Opportunity to take a 6-week sabbatical after 3 years of service

· The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%

· All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.

· Access to Workplace Options EAP (a provider of employee support services)

· Opportunity to Work from Home

· Opportunity to take part in the wider team’s wellbeing and social activities

· A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).

Reporting to: initially Head of Fundraising & Partnerships.

Make a big impact with a dynamic small charity transforming young people’s lives London.

Construction Youth Trust (CYT) is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment.

We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression.

We are seeking a creative and confident communicator who will support our Fundraising Team to engage and inspire current and prospective funders through case studies, events, photos, videos, and the Trust’s newsletter, with the ultimate goal of increasing income in line with our new 2025-2027 Business Plan.

What will I be doing?

Creating high-quality collateral and delivering tailored promotion for funders through our social media channels, website, CYT newsletter, and impact reports.

Day to day, you will take photos and videos at CYT events, write social media posts, write case studies and success stories, support the organisation and delivery of internal and external events – all with the aim of increasing engagement with key CYT funders and in-kind supporters.

What knowledge and experience are we looking for?

· Experience of creating engaging visual media including photography and videography etc.

· Experience in digital communications and confidence with managing social media

· Working knowledge of design software (e.g. InDesign, Canva)

NOTE: prior knowledge of the construction and built environment sector is not an essential requirement of this role.

What abilities/skills are we looking for?

· Excellent communication skills including a high level of writing skill and the ability to tailor content to different audiences

· Highly organised with an ability to pay close attention to detail

· Creative flair with a good eye for visual design

· High level of IT literacy including Microsoft office

NOTE: this role would be well suited to someone at the beginning of their career journey and looking for an opportunity to gain experience in the charity sector

What will I gain?

Every member of the CYT team gets involved in the charity's strategic development and impact and contributes to our work supporting young people to fulfil their potential.

In return, we make sure you are supported by a warm and collaborative team, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. We pride ourselves on giving opportunities to people at the start of their charity career, supporting them to develop their skills and experience in a much-needed sector of our society.

How do I apply?

If you are passionate about transforming the life chances of young people, please send your fully completed application form with particular attention to your supporting statement (no more than 500 words) explaining why the role interests you and how you meet the person specification.

We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from ethnic minority backgrounds and/or those with a lived experience of the young people we support.

Closing date: 16th January 2025. However, we may interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found.

A second interview may also be required.

You can access the Application Form, Job Description and Person Specification for this role via the Charity Jobs site. CV's and cover letters will not be accepted.

If you have not heard from us 2 weeks after the application closing date your application has been unsuccessful at this time.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We will only consider candidates for employment that share this commitment. All roles are subject to safer recruitment practices, and this position will require an Enhanced Disclosure with Barred list check from the Disclosure and Barring Service (DBS)

Job overview

Since 1999, RUHX has had an unwavering commitment to excellence that has extended beyond NHS budgets, supporting the RUH and community healthcare. We have gone further to give every patient the extra extraordinary care they deserve while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations that drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness, and well-being for everyone in our community.

Every day on our team is a unique experience, offering a flexible work environment. We believe in a balanced approach, with equal time spent working from home, in the office, and engaging with our community.

Our track record speaks volumes, evidenced by £10m raised for the Dyson Cancer Centre, which opened in April 2024, the introduction of Robotic Surgery in 2023 following a £2.3m campaign, £1m+ for the Breast Unit expansion in 2022 and many other projects. We have numerous other initiatives on the horizon—this is an exciting time to join the team.

Main duties of the job

Due to internal promotion, we are now recruiting for a new Legacy and Tribute Manager; you’ll have many opportunities to make your mark and the freedom to try new ideas. You will also be supported by a culture that encourages learning and being positively disruptive.

This is a key fundraising role in the organisation focusing on, and further developing, implementing and evaluating, our Legacy and Tribute Funds programme. You will need to feel comfortable promoting this critical fundraising area and be prepared to emotionally engage with / invest in relationships with supporters and their families.

You will need experience in fundraising and especially legacy marketing. You must have sound knowledge of the legal processes and procedures that cover the management and administration of Wills/legacies by the legal profession. We will help support you to growing your career in the charity sector whilst being part of an ambitious and fun team going further to give every patient the extra extraordinary care they deserve.

Closing date: 20/01/2025 23:59

We’re looking for a stakeholder relationship manager, someone who excels at persuasive writing and communicating effectively with diverse audiences. In this role, you will manage and present data to highlight our impact, lead the coordination of projects including events and publications, and drive activations that make a real difference.

At Sadler’s Wells everyone is welcome.

The new role of Head of Advocacy and Policy will help ensure dance is at the top of the national cultural agenda as we open our fourth theatre Sadler’s Wells East in February 2025. If you’re thinking to yourself I want a strategic leadership role, I want to make an impact, then this is the role for you. If you're at a stage of your career where you’re looking for a new challenge, you won't get a better opportunity than this.

You’ll be working closely with our Co-CEOs in their public facing roles. You would be responsible for internal and external communications in collaboration with the Marketing & Communications team. This role will be to use data to tell our impact story and elevate our impact.

Your experience of collaborating across teams, evaluation and storytelling will be critical in this role. You’ll be great at engaging stakeholders and statutory funders and have a track record of successfully engaging and supporting teams. This is a people role, so you will need to be able to demonstrate your negotiation and communications skills.

There’s no better time for you to take this leap. You’ll be extending your networking reach and contributing to key sector and industry issues. You’ll be joining us at an exciting time of growth and ambition.

We’re a supportive and hardworking team, working on a variety of projects. We have a ‘smarter working’ approach and encourage both on-site and remote working. Sadler’s Wells benefits include: 

• Employee Assistance Programme 

• Complimentary tickets and discounts 
• Enhanced holiday and time off in lieu policy 
• Additional pay for parental and family leave subject to eligibility

We welcome all applications by 11:59pm BST on Sunday 12 January 2025. Interviews will take place on week commencing Monday 20 January 2025.

For more information, please go to the following link - https://sadl.rs/3ZCAPY4

We are committed to building a culturally diverse workforce and actively encourage applications from Black, Asian and those belonging to ethnic groups that are currently underrepresented within the Arts. Applications from d/Deaf and disabled communities and low socio-economic backgrounds are also welcome. As a user of the Disability Confident Scheme, we guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in the Job Pack.

Sadler’s Wells is a PiPA (Parents and Carers in Performing Arts) Charter Partner, striving towards creating a more family friendly working environment.

Please note: In accordance with our Safer Recruitment Policy, we are unable to accept CV's and ask that you complete the application form instead This can be found to download further down this page.

Application deadline: Monday 13th January 2025 (9:00 am) 

Proposed Interview Date(s): Tuesday 21st / Wednesday 22nd January 2025 - Please make sure you can be available on the proposed interview date(s) as it is very difficult to offer an alternative.

About The Role

The Fundraising and Impact Manager is a vital role for Creative Youth Network as we seek to reach ambitious funding targets and build on our recent growth. We are looking for an excellent storyteller who brings together data, young people’s voices and a creative approach to produce persuasive and impactful proposals. The post-holder will be an accomplished relationship manager who understands the motivations of different funders as well as how to nurture those who have already given.

We’re looking for someone with a genuine passion for both youth work and the importance of creativity as transformative tools in a young person’s life.

About Us

Creative Youth Network is an award-winning charity with a mission to enable young people to reach their potential, no matter what their background or circumstances. Operating across Bristol and South Gloucestershire, we offer a range of services ranging from our 10 local youth clubs, to targeted support for young people with specific needs, work within schools (in particular for young people at risk of disengaging from education), and an exciting range of creative courses, programmes and activities, including early career support for young people embarking on careers in the creative sector. Our services are rated “Outstanding” by the National Youth Agency.

The Benefits 

• 33 days annual leave (inc. bank holidays) per year pro rata
• Excellent family friendly policies
• A generous pension scheme
• A cycle to work scheme
• Paid breaks
• Fantastic development opportunities
• Employee Assistance Program
• Virtual GP consultation and medical advice service

Next Steps

A full Job Description and Application form are available to download below and via our website where you can also apply. 

In accordance with our Safer Recruitment Policy, we are unable to accept CV's and ask that you complete the application form instead.

This role is subject to a satisfactory enhanced DBS check.

Equity, diversity and inclusion

Creative Youth Network is committed to inclusivity, equality, and equity. We pride ourselves on giving opportunities to people of all walks of life and all class backgrounds. This includes people who identify as D/deaf, disabled or neurodivergent, LGBTQIA+, are early in their careers or come from groups who experience racial inequality.

We therefore particularly encourage applications from candidates who are likely to be underrepresented, including people from Global Majority backgrounds (often referred to as BAME – Black, Asian or Minority Ethnic).

As an employer we are committed to promoting and protecting the physical and mental health and wellbeing of all our staff.

We're looking for a Community Fundraising Manager - it's a great opportunity to develop a plan and deliver a diverse portfolio of fundraising activities to engage people with our work and contribute to our income.

You will manage a team to help develop innovative fundraising products, grow our supporter base and provide exceptional supporter stewardship.

Income generation  

• Responsible for supporting the development of a 3-year community fundraising income strategy to grow income from a modest base of £125k per year to circa £275k per year.
• Implement the operational plan for community fundraising income. 
• Plan, develop and deliver new community fundraising products, campaigns and events that will resonate with stakeholders including members, donors and volunteers to fundraise. 
• Work collaboratively with Comms, Marketing & Digital teams to develop and drive forward promotion of community fundraising to reach existing and new audiences, including developing content for social channels, e-comms, webpages and fundraising packs.
• Establish a network of community fundraisers, building relationships with community fundraising ‘champions’, and providing excellent supporter care and timely communication. 
• Evaluate community fundraising projects regularly and make changes when necessary. 

Leadership, management and collaboration 

• Lead the community fundraising programme in line with Marine Conservation Society values and organisational culture.
• Contribute to fundraising cross-team planning and strategy development. 
• Line management of 2 part-time Community Fundraising support roles with responsibility for operational delivery of their fundraising plans and performance management including, 1-2-1 meetings, appraisals, day-day performance management against KPI’s, motivation and objective setting. 
• Build collaborative relationships with peers across the charity. 

Governance & reporting 

• Manage the overall budget for community fundraising, including monitoring of income and expenditure against budget. 
• Setting, measuring, and reporting against agreed KPIs  
• Ensure the Community Fundraising team are accurately recording the receipt of donations and gifts received from supporters. 
• Ensure accurate financial and CRM supporter records are maintained and accessible. 
• Ensure all relationships comply with relevant charity law, GDPR requirements and the charity’s Ethical Fundraising Policy.
• Work with our Data Manager, Head of Marketing, and the Fundraising team to ensure the CRM database holds key, relevant profile information on supporters.
• Attend department and organisational meetings reporting on team related matters as required and cascading organisational priorities as appropriate.

Knowledge and experience (what you’ll know)

Essential

• A track record in community fundraising or similar, with the ability to demonstrate success in meeting financial targets and income growth. 
• Can demonstrate your experience of supporting the development of 3-5 year strategic plans 
• Experience of developing and leading on annual operating plans in line with strategic goals.  
• Can show your line management experience, including knowledge of successfully developing and motivating a team. 
• Can successfully set and manage multi-year budgets. 
• Good knowledge of and experience of working with CRM databases including the collection and storage of data in line with GDPR. 
• Sound knowledge of current fundraising trends and knowledge of fundraising policies, procedures and legalities. 

Desirable

• Experience of establishing and growing new community fundraising products. 
• Project management experience, able to plan and deliver within set timescales.

Skills & abilities (how you’ll do it)

Essential

• Able to take responsibility for delivering against objectives and monitor and evaluate operational and financial plans. 
• Excellent interpersonal skills including relationship building, influencing and negotiating with a wide diverse audience  
• Able to work as a leader and motivate others.
• Excellent written and verbal communication skills, including attention to detail.  
• Strong planning skills and the ability to manage a varied and busy workload while meeting tight deadlines. 
• Self-motivated and able to demonstrate creativity, initiative and work proactively 
• Ability and confidence to represent the organisation with potential and existing donors. 

Desirable

• Strong IT skills, including MS 365 tools (Teams, SharePoint, One Drive etc.) Word, PowerPoint, Excel etc.  

Personal Qualities (what you’ll bring)

A personal style in line with our values and our commitment to equity, diversity and inclusion: 

We are brave                                        We have integrity  

We are a community                          We are credible  

We are positive                                     We are solutions focused  

•  An innovative and creative thinker who is quick to generate solutions and ideas.  
• Comfortable with change, with a flexible and adaptable approach to work, with good prioritization skills. 
• Approaches problems with a creative and enabling mindset to seek solutions. 
• Responds positively to challenges – managing your personal responses when things get busy
• Comfortable and capable when working independently and on own initiative.  
• Motivated and focused in both the home working and busier working environments.  
• A good team player who builds open and supportive relationships. 
• A positive, optimistic, and ambitious vision for the future of Community Fundraising. 
• Collaborative and team-oriented approach, with the ability to work effectively with colleagues across different functions and levels.  
• Proactive and results-driven mindset, with a focus on achieving measurable outcomes. 

Context and Background

Childhood shapes who we become, abuse never should.

At the NSPCC we fight for every childhood. Our vision is of a society where all children are loved, valued and able to fulfil their potential. We change laws, attitudes, and behaviours to keep children safe.

We work directly with children and families in our national and regional hubs and support thousands of adults and young people through the NSPCC Helpline and Childline. Our pioneering “Speak Out Stay
Safe” programme delivered in schools located nationwide helps to prevent abuse and educate children to keep themselves safe. Our therapeutic services help support children who have experienced abuse, helping them to overcome their trauma and rebuild their lives.

The NSPCC can only conduct our life-changing work with the fundraising support of individuals and companies across the UK, relying on them for 90% of its annual income. That is why our passionate Income Generation team at the NSPCC is so important. We aim to provide the best possible supporter experience by building long-term relationships that are inspiring, rewarding and innovative.

Job purpose

The National New Business team are on an exciting trajectory, having recently just reshaped our team to align with the NSPCC’s strategy. We now have a fantastic opportunity to recruit a New Partnerships Manager who will specialise in acquiring Charity of the Year partnerships up to the value of £400k, while also supporting on acquisition of a larger pipeline of high profile, high value 6 - 7 figure partnerships.

You will be responsible for identifying, engaging and securing new national corporate partnerships that make sense and deliver impact. Your primary focus will be working with the Senior Partnerships Manager to secure CotY partnerships, but you’ll also have the opportunity to work across the National team on all types of commercial, strategic and engagement partnerships. We are looking for candidates who wish to learn and grow their experience in corporate fundraising or business development in a dynamic team who are leading the way in supporting children.

Development and progression are on offer. The successful candidate will be fully coached and supported to win multi-million-pound partnerships with lucrative brands and businesses and to help build the NSPCC partnership income. We are looking for candidates with experience of working within a charity environment but might have commercial sector experience too.

We are searching for excellent relationship builders who can comfortably start new relationships with companies and senior stakeholders with confidence. To ensure success in this role the ideal candidate will be motivated by income targets and can multi-task and/or show project management capabilities.

We have an inclusive culture whereby we encourage all staff to bring their whole self to work. We are proud of our internal staff networks such as PINCC (Pride in NSPCC colleagues and children), NEST (NSPCC environmental and sustainability team), Thrive (mental health network), NSPCC Family Network (support group for parents/carers). We offer flexible hybrid roles and are open to discussing your preferences. The New Business team itself are caring, innovative, creative, energetic and ambitious. If this sounds like your ideal place to work then we’d love to hear from you.

Key relationships - Internal

• Reports to a Senior New Partnerships Manager.

• Works with Head of New Business.

• Works closely with colleagues across the Income Generation directorate, such as Corporate Account Management, Regional Corporate Partnerships, Strategic Projects and Partnerships team, Special Events, Volunteer Partnerships and Major Giving teams.

• Engages with staff in other NSPCC directorates such as Services, Communications & Marketing, Strategy and Knowledge and the Tech division.

​Key relationships - External

• Cultivates and develops relationships with external senior influencers such as C-Suite, Directors, and Brand and Marketing Managers.

• Regularly in contact with Senior NSPCC volunteers and NSPCC Trustees as appropriate.

Main duties and responsibilities

• To contribute towards achieving the team’s key performance indicators and annual financial target of £6m as a corporate team

• Build and maintain a comprehensive pipeline of Charity of the Year prospects with the ambition to secure high value partnerships that support the NSPCC’s key services

• Support on writing proposals and pitches for seven figure opportunities

• To contribute towards the department’s strategy, goals, and standards

• To work effectively with other teams within the NSPCC to maximise income for children

• To contribute to the overall Income Generation division’s purpose of maximising income and raising awareness via meaningful long-term partnerships with supporters.

Responsibilities for all Staff within the Income Generation Directorate

• To always behave in a manner consistent with the NSPCC’s Values and Behaviours.
  To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to NSPCC’s activities.
  To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.

To ensure data used in relevant systems is confidential in accordance with GDPR, and both accurate and reliable.

Person specification

1. Experience of building effective relationships through face-to-face interactions with new senior contacts, leading to securing income via long-term partnerships.

2. Experience of building or supporting on a prospect pipeline to win new partnerships, demonstrating proactiveness and the ability to use one’s own initiative and be self-motivated

3. Experience of working in a charity environment

4. Excellent written and verbal communication skills to deliver fundraising pitches, share impactful stories ideas and project updates to a range of audiences in a clear, inspiring, and confident way.

5. Ability to influence and negotiate successfully with others to achieve a desired outcome

6. Target driven with experience of securing new income and meeting individual key performance indictors

7. Ability to organise and plan own work, juggle competing demands, manage projects and establish clear timelines and priorities to meet deadlines.

8. Demonstrate proactiveness; consistently use one’s own initiative and be self-motivated.

9. Effectively manage the data associated with a pipeline of corporate companies. Able to use findings to make key decisions. Desired: experience of Raisers Edge or a comparable fundraising CRM package is desirable but not essential; training provided.

10. Desired; some knowledge of corporate social responsibility (CSR) and Environmental, Social, Governance (ESG) and current trends in corporate fundraising across the UK.

The NSPCC’s Corporate National New Business team are on an exciting and aspirational journey, putting companies at the heart of what we do. Join us and change the world for children and companies alike, making it a safer environment to grow up in.

For further information please contact Jessy Smith, Senior New Partnerships Manager.

FareShare GM redistributed an amazing 1,929 tonnes of surplus food to 306 community groups, supplying 4.6 million meals to those in need in 2023/24.  Working with FareShare UK, we help unlock good food from a wide variety of national and local food suppliers, food that otherwise would have gone in the bin.  We support diverse groups including those catering to the elderly, young families, the BAME community, disabled individuals and those facing homelessness or other forms of poverty.

It’s a busy operation with a lot of moving parts: you’ll take ownership for the smooth running of the Allocations office, supervising the distribution of surplus food to our Community Food Members.   By working closely with the Warehouse team and drivers, you’ll help ensure the timely, accurate and food safe compliant deliveries and collections, optimising our income whilst minimising food waste.

To be a success in this role, you’ll need to have experience in a busy office or operational environment, great communication skills, and experience supervising and motivating staff.  You’ll need to be able to adapt to regularly changing priorities, happy to get involved where needed and constantly reviewing daily targets to keep the team on track.  Ideally you’ll have some experience with volunteers (or have volunteering experience yourself), and/or in the not for profit sector working with disadvantaged groups. 

The Talent Set are delighted to be working with Ellenor to find their Lottery Manager. This role is 0.8 FTE. 

The charity offers a flexible working environment, with hybrid working 1-2 days per week from their office in Gravesend.

The person in this role will strategically lead the Hospice lottery to maximise income through developing new approaches and increasing its profile whilst ensuing full Gambling Commission compliance. The role of the Lottery Manager is twofold – working with agencies and spotting promotional opportunities to acquire and recruit new players, whilst cherishing and valuing those we already have by thanking them and keeping them informed of the difference their support makes.

Key Responsibilities:

• Develop and implement a strategy to ensure long term and sustainable growth of lottery income with support from the Head of Individual Giving.

• Working towards agreed KPIs and income targets for the lottery, by increasing membership and reducing attrition.

• To possess up-to-date and thorough operational familiarity with the Lottery Conditions and Codes of Practice outlined by the Gambling Commission (Gambling Act 2005) and to ensure adherence to these regulations in all work activities.

• To manage the lottery income and expenditure budgets, ensuring all activity meets income targets and expenditure remain on budget. 

• Develop our digital presence (website, social media, etc.) to source new acquisition and increase our local community’s awareness of the lottery.

• Be the main contact for the relationship with our canvassing companies, taking responsibility for the recruitment and training canvassers for the lottery, and for ensuring that our 3rd party providers deliver their KPIs in terms of recruitment numbers and attrition levels. 

• Be the ‘go to’ person for all lottery fundraising related matters from across the organisation.

• Work closely with the marketing team to contribute to the development of campaigns to increase lottery membership and income.

• Work closely with the Supporter Care team to ensure all lottery communications reflect our brand values and that weekly reports are completed to help the delivery of stewardship plans.

• Work closely with our Retail outlets both in terms of venues for potential members, and to ensure our lottery is promoted to all customers and supporters.

• Deliver the stewardship plan for our lottery players, from the point of sign up, spotting opportunities to retain and develop them further maximising the lifetime value of every supporter.

• Ensure that all communication with lottery supporters is captured through the Fundraising database CRM System (donorflex).

Person Specification: 

• Proven, long term track record of delivering successful income generation campaigns and activity in a business or charity – ideally relating to charity lotteries.

• Experience in a target driven environment like fundraising or sales. 

• Experience of working with marketing teams and other departments to support objective delivery.

• High level of specialist knowledge and experience in lottery income generating role. (Desirable)

• Strong analytical skills including evidence of data analysis and strategic planning; performance indicator tracking; finance and budget management.

• An understanding of the charity sector or Hospice Care.

• Excellent interpersonal skills and the ability to communicate effectively and passionately – in person, by telephone and in writing.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

We have an exciting opportunity for you to join our management team at our award-winning charity, as our North Yorkshire Home from Hospital Manager

Our Home from Hospital service helps people to be more confident and comfortable when returning home from hospital by rebuilding confidence and independence and preventing hospital re-admissions.

It also supports the hospitals to achieve safe and timely hospital discharges and positively contributes to patient flow and a smooth transition home for our clients.

The position we have on offer is to manage our Home from Hospital Co-ordinators working across North Yorkshire.

This is a full-time role – 37 hours per week.

Based in either our Skipton or Harrogate office with travel to hospitals across |North Yorkshire

Salary is £32,076 – £34,684

You will be self- motivated and driven, along with experience of working across organisational boundaries and in multi-disciplinary teams, within hospital environments.

You will be able to influence referral partners, promote and develop the service so it reaches its full potential, across a diverse geographical area.

You will have at least 3 years management experience, with the ability to effectively manage high performing geographically dispersed teams.

For an informal chat about this role please contact Julie Duerden at Carers' Resource.

The closing date for applications is noon on Monday 13th January 2025.

Interviews will be held on Friday 17th January 2025 in our Skipton office.

Context and Background

Childhood shapes who we become, abuse never should.

At the NSPCC we fight for every childhood. Our vision is of a society where all children are loved, valued and able to fulfil their potential. We change laws, attitudes, and behaviours to keep children safe.

We work directly with children and families in our national and regional hubs and support thousands of adults and young people through the NSPCC Helpline and Childline. Our pioneering “Speak Out Stay
Safe” programme delivered in schools located nationwide helps to prevent abuse and educate children to keep themselves safe. Our therapeutic services help support children who have experienced abuse, helping them to overcome their trauma and rebuild their lives.

The NSPCC can only conduct our life-changing work with the fundraising support of individuals and companies across the UK, relying on them for 90% of its annual income. That is why our passionate Income Generation team at the NSPCC is so important. We aim to provide the best possible supporter experience by building long-term relationships that are inspiring, rewarding and innovative.

Job purpose

Your role will be specialising in acquisition of Charity of the Year partnerships between the value of £400k - £10m, while also managing a New Partnerships Manager who is responsible for a pipeline of Charity of the Year prospects valued at £150k - £400k. You’ll aim to make a significant impact by working with a wide range of sectors, seeking to forge innovative partnerships that align with our mission and vision for the future.

This is one of the biggest areas of growth and potential for the National New Business team, so we are looking for a highly motivated candidate who can play a key role in the team, leading and delivering on an agreed strategy for the next year and beyond. You’ll be responsible for progressing prospects, developing pipelines and progressing Charity of the Year applications that are forecast. You’ll also lead on cultivating longer term opportunities with strategic engagement, insight and management experience.

You will be highly motivated and will work with teams internally to look for partnerships and companies that best support the most important pieces of our work. You’ll be surrounded by a devoted team who will fully support you in winning multi-million-pound partnerships that will positively impact children’s lives for the better.

We are looking for candidates who wish to continue to grow their experience within corporate fundraising and business development. We are looking for candidates with a creative mind who can pull together compelling propositions and who have experience in securing successful partnerships.

We are searching for excellent go getters who are wonderful relationship builders who can comfortably start new relationships with C-suite stakeholders with confidence. To ensure success in this role the ideal candidate will be motivated by income targets and can multi-task and/or show project management capabilities.

No prior knowledge of our work is needed as you will visit our projects, hear from people on the frontline, join and work closely with a range of teams to learn about the NSPCCs impact, vision and strategic goals. If you understand the huge value of charity partnerships and enjoy developing compelling propositions to engage businesses across the UK, then this is the job for you...

Key relationships - Internal

• Report to the Head of New Business

• Line management responsibility of a New Partnerships Manager

• Works closely with colleagues across the Income Generation directorate, such as Corporate

  Account Management, Regional Corporate Partnerships, Strategic Projects & Comms Team,

  Professional Learning Services, Special Events, Volunteer Partnerships and Major Giving

• Engages with staff in other NSPCC directorates such as Services, Communications & Marketing,

  Strategy and Knowledge and the Tech division.

  Key relationships - External

• Cultivates and develops relationships with external senior influencers such as C-Suite, Directors, and Brand and Marketing Managers.

• Regularly in contact with Senior NSPCC volunteers and NSPCC Trustees as appropriate. Main duties and responsibilities

  • To deliver and strengthen our charity partnership programme by securing new partnerships, whilst contributing towards achieving the team’s KPIs and annual financial target

  • To work effectively with others internally and externally to keep the NSPCC front of mind, when building meaningful propositions to win successful partnerships

  • To contribute to the overall Income Generation division’s purpose of maximising income and raising awareness via meaningful long-term partnerships with supporters

    Responsibilities for all Staff within the Income Generation Directorate

    To always behave in a manner consistent with the NSPCC’s Values and Behaviours.
    To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to NSPCC’s activities.
    To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
    To ensure data used in relevant systems is confidential in accordance with GDPR, and both accurate and reliable.

Person specification

1. Proven experience of building effective relationships through face-to-face interactions with new senior contacts, leading to securing income

2. Evidence of managing a comprehensive a charity of the year pipeline; being able to identify new opportunities and apply commercial principles to these opportunities as and when appropriate

3. Target driven with experience of securing new income and meeting individual key performance indicators.

4. Able to influence and negotiate successfully with others to win partnerships

5. Excellent written communication skills to analyse, interpret and present complex information in a

   clear and persuasive way for a wide range of audiences that will win those partnerships

6. Highly developed ability to verbally convey information, including pitches and project updates to a

   range of audiences in a clear, inspiring and confident way

7. Able to evoke impact to an audience or individual by passionately telling a story to bring a cause to

   life to ensure we can build relationships and win long-term partnerships

8. Experience of line management of one or more members of staff

9. Ability to organise and plan own work, juggle competing demands, manage projects and establish

   clear timelines and priorities to meet deadlines. Demonstrate proactiveness and consistently use

   one’s own initiative

10. Working collaboratively; demonstrating an understanding of others’ goals and priorities. Able to

    collaborate harmoniously with internal colleagues across teams to achieve joint objectives.

11. Effectively manage the data associated with a pipeline of corporate companies. Able to use findings

    to make key decisions.

The NSPCC’s Corporate National New Business team are on an exciting and aspirational journey, putting companies at the heart of what we do. Join us and change the world for children and companies alike, making it a safer environment to grow up in.

Southmead Hospital Charity is looking for an experienced Individual Giving and Corporate Partnerships Manager to build on already successful programmes, with enough scope and flexibility to take them to the next level. 

This is an exciting time to work for an official NHS charity. We've got ambitious plans to grow our income and impact over the next 12 months, including launching a new fundraising appeal to support victims of stroke and neurological injuries. You'll work collaboratively across the team to identify opportunities to reach new audiences, maximise awareness and leverage our existing supporter base to help us reach our goal. 

With the help of one direct report, you will be responsible for the planning and delivery of our individual giving and corporate partnerships programme to meet annual income targets. This includes strategic oversight of our individual giving, regular giving and grateful patient programmes.

You’ll get the chance to work as part of our small and dynamic team, with a variety of flexible working arrangements. We're looking for someone with excellent written and verbal communication skills, a passion for our cause and demonstrable experience of developing effective strategies to increase awareness and raise income from individuals and companies.

If you are a dedicated and enthusiastic individual with a passion for supporter engagement and fundraising, we would love to hear from you!

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes.  We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.  We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above.  These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.

Please see the attached job desription and person specification. 

SCT currently have two vacancies in our retail division:

• Assistant Shop Manager - Chrisp Street Market Shop
  • 4 days - 28 hours per week
  • £19,466.00 (£24,333.00 FTE)
• Shop Supervisor - Aldgate East Shop
  • 5 days - 35 hours per week
  • £23,993.00

Assistant Shop Manager

Overview

Aim and influence

• Assist the manager to achieve weekly/monthly/annual sales and profit targets for each shop.
• To assist in managing the day to day running of the shop staff and volunteers with the aim of maximising sales and controlling shop expenses to support SCT’s mission.
• Work within SCT values.

Other key details

• A 4 day fully flexible working pattern, including weekends and bank holidays.
• Flexibility required where reasonable and appropriate to accommodate short notice alterations to working pattern.
• Must work in other shops within London if occasionally required.
• Attend and undertake any relevant training workshops, events or meetings as required.
• A satisfactory Basic Disclosure from the Disclosure Baring Service is required for this role.

Your enthusiasm and dedication will see you:

• Have excellent communication and customer skills, be solutions focused with friendly positive can do attitude.
• Be responsible for our dedicated volunteer teams, customer service and oversee daily retail operations in the absence of the shop manager.
• Recruit, train and support volunteers, helping them to achieve their goals and potential to support the aims of the shop.
• Interact with your local community to support engagement through volunteering, donation and fundraising opportunities.
• Be a self-motivated team player, who is enthusiastic and passionate about the cause of the charity.
• Have the ability to accept and process donations in a timely manner, modelling Gift Aid prompts.
• Ensure stock quality and pricing aligns with the expected standards.

What we need from you:

• Retail experience.
• An interest in preloved, vintage and second-hand fashion.
• Have excellent communication, interpersonal skills and customer service skills.
• Having experience of working with volunteers would be an advantage.
• Strong administration, computer skills – MS Office and POS.

Shop Supervisor

Overview

Aim and influence

• Assist the manager and assistant manager to achieve weekly/monthly/annual sales and profit targets for each shop.
• To maintain high standards on the shop floor, supporting volunteers and providing excellent customer service.
• Work within SCT values.

Other key details

• 5 days a week, including weekends and bank holidays.
• Flexibility required where reasonable and appropriate to accommodate short notice alterations to working pattern.
• Must work in other shops within London if occasionally required.
• Attend and undertake any relevant training workshops, events or meetings as required.
• A satisfactory Basic Disclosure from the Disclosure Baring Service is required for this role.

Your enthusiasm and dedication will see you:

• Have excellent communication and customer skills, be solutions focused with friendly positive can do attitude.
• Ensuring excellent customer service.
• Work with volunteers, helping them to achieve their goals and potential to support the aims of the shop.
• Interact with your local community to support engagement through volunteering, donation and fundraising opportunities.
• Be a self-motivated team player, who is enthusiastic and passionate about the cause of the charity.
• Have the ability to accept and process donations in a timely manner, modelling Gift Aid prompts.
• Ensure stock quality and pricing aligns with the expected standards.

What we need from you:

• Retail experience.
• An interest in preloved, vintage and second-hand fashion.
• Have excellent communication, interpersonal skills and customer service skills.
• Having experience of working with volunteers would be an advantage.
• Strong administration, computer skills – MS Office and POS.

What we can offer you:

Working with SCT offers numerous benefits. Employees find deep personal fulfilment and purpose by working to support the most vulnerable in society. Our teams as passionate and supportive, fostering a strong sense of community among like-minded individuals. With opportunities for professional growth, SCT offers training to support your role and personal development:

• Training and development opportunities.
• BUPA cash back plan.
• BUPA Employee Assistance Program with access to counselling.
• Cycle to work scheme / interest free travel loans for season ticket holders.
• A busy, challenging and rewarding role with consistent support and an opportunity to continue to learn.

How you can apply today

Applications for this role may be reviewed as they are received so we encourage you to apply as soon as possible!

All applicants must posses the legal right to work in the UK.

Job Title: Community Manager 

Reporting To: Head of Youth Services

Location: Hybrid (Our offices are based at Phoenix Brewery, W10 6SZ)

Contract: Full Time, Permanent 

Salary: £36,000 per annum 

Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Competitive pension;
• Remote and flexible working;
• Excellent opportunities for training and career progression.

Closing date: 12th January 2025

Job Purpose: To deliver The Mix’s online communities across discussion boards and group chats, leading a team to establish a fun, inclusive and supportive space for young people.

Main Responsibilities

Responsible for:

• Innovating and growing our online peer support community
• Taking the online community to the next level in terms of youth-led, peer-to-peer digital communities, both in terms of youth-led practice and using new technologies
• Line management of the community team and day-to-day delivery of the community service

Overseeing the day-to-day running of the community: 

• Supporting the community team to deliver The Mix’s peer support community across all channels including supporting young community moderators, activators, content creators and peer supporters, ensuring safe moderation and facilitating peer support
• Ensuring delivery of engaging community events such as group chats, live Q&As and Youth Voice activities
• Line management and development of the community team, including officers, senior officers, freelancers and 50+ young volunteers
• Working collaboratively with the content and digital marketing team and partner organisations to deliver a high-quality service
• Managing projects (including budgets) to develop the online community and volunteering offerUsing data and insights from the community to provide analysis of topics and discussions relevant to The Mix
• Working with the volunteer team to ensure that volunteer roles continue to help grow community engagement
• Ensuring that policies, procedures, rotas, schedules and other information about the services are delivered
• Promoting and encouraging self-care and reflective practice across the team

Community growth and strategy development:

• Leading on the growth and development of the community using youth-led practice and new technology to ensure that it is a space that meets the growing and changing needs of young people
• Delivering the community strategy and working with data and insight teams to monitor strategy development against KPIs
• Ensuring that community members have a sense of ownership and opportunities to help shape the community
• Establishing relationships with partner organisations and stakeholders across relevant sectors and fields
• Focusing on the continuous development of The Mix community by attending training events, being aware of best practice
• within the sector and cascading learning to staff, volunteers, and community members

Volunteering engagement & development:

• Line management of the Senior Engagement and Training Officer, supporting them to engage young
  people in the community into voluntary roles, lead on training and supporting young people in their voluntary roles
• Working with the Volunteering Manager to oversee the departments volunteering practices ensure a
  high-quality service, continuous volunteer development & a positive volunteering experience
• Ensuring that the community has enough volunteers to deliver the service safely
• Supporting the senior engagement and training officer with the co-design and design of volunteering
• roles and processes

Person Specification

Essential

• Qualification and/or relevant experience in youth work up to level 2
• Experience and demonstrable knowledge of running online peer support and community services, including the training and management of volunteers
• Passion for working with young people and experience and knowledge of the issues they face
• Good general technical knowledge with an understanding of the opportunities associated with new technologies and online services for young people
• Excellent people skills, adaptable and flexible in manner and approach with an understanding of how to motivate and develop staff
• Excellent written and verbal communication, as well as good listening skills with the ability to communicate with empathy and understanding
• Good planning and problem-solving skills
  Experience of delivering online workshops with young people
  Line management experience of staff and volunteers

Desirable 

• Experience in group facilitation and training
• Understanding of the legal issues affecting online communities
• Experience of working within safeguarding frameworks
• Good technical knowledge, ideally including at least a basic knowledge of HTML
• Any additional social media skills such as social listening, reporting and content creation

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.