Communications And Engagement Team Leader Jobs in Gateshead, Lincolnshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a life-saving impact with every story.
Every hour, five lives are lost to sepsis in the UK, but at the UK Sepsis Trust, we’re dedicated to changing this. Through advocacy, education, and support, we raise awareness, improve patient outcomes, and drive systemic change.
Our communications are vital in amplifying our work – reaching those at risk, connecting with the communities that need us most, and rallying supporters and partners to expand our impact. We’re looking for a dynamic and creative Marketing & Communications Lead to elevate our brand and spearhead our communications strategy.
This is a hands-on role for a collaborative leader passionate about storytelling, with the opportunity to make a real difference every day. You’ll work closely with our small but committed team, ambassadors, partners, and supporters to raise the profile of sepsis and showcase our life-saving work.
This role is home based but travel to London and Birmingham will be required on occasion.
Your Role: What You’ll Do
· Lead Digital Growth: Expand our reach and influence across social media, web, email, and beyond.
· Content Creation: Craft engaging, high-impact copy for social media, email campaigns, web, PR, and fundraising appeals.
· Digital Asset Creation: Bring stories to life through eye-catching visuals, graphics, and video content.
· Social Media Management: Plan and schedule content that drives awareness, conversation, and engagement.
· Email & Direct Mail Campaigns: Keep supporters informed, inspired, and motivated to act.
· Website & SEO: Ensure critical information is easy to access and impactful through optimisation and updates.
· PR & Media Outreach: Build strong relationships with journalists and influencers to amplify our message.
· Data-Driven Engagement: Use CRM data and insights to personalise outreach and strengthen connections.
· Team Leadership: Inspire and guide a small team, ensuring high standards and clear direction.
· Performance Monitoring: Track and report on the effectiveness of campaigns and activities.
About You: What We’re Looking For
· A proactive leader with proven experience in marketing, communications, and digital strategy.
· A natural storyteller with the ability to craft compelling, channel-specific content.
· Strong strategic thinker with a passion for hands-on implementation.
· Experience managing digital platforms, including SEO and analytics.
· Skilled in creating eye-catching digital assets (graphics and video).
· Confident in PR, media relations, and stakeholder engagement.
· Experience with CRM systems (Salesforce preferred) and data-driven marketing.
Why Join Us?
· Be part of a purpose-driven organisation with a life-changing mission.
· Lead high-impact campaigns with national visibility.
· Work in a collaborative, dynamic, and supportive environment.
· Enjoy flexible, remote working options.
Ready?
Send your CV and a cover letter outlining why you're the perfect fit.
The client requests no contact from agencies or media sales.
MOVE Against Cancer (MOVE) is a charitable organisation inspiring, supporting, and empowering people to move against cancer.
The Chief Executive Officer (CEO) will lead MOVE Against Cancer in its next phase of growth, ensuring that our programmes continue to make a meaningful impact in the lives of those living with and beyond cancer. The CEO will be responsible for the development and execution of a comprehensive strategy to ensure the organisation’s financial growth, programmatic excellence, and alignment with its mission. This role will require a visionary leader with experience in charity management, HR, fundraising, strategic planning, and navigating the dynamic landscape of cancer support.
CEO - KEY RESPONSIBILITIES
Income Generation & Financial Responsibility
Lead the development and execution of MOVE Against Cancer’s income generation strategy across a diverse range of funders, including trusts and foundations, business partnerships, individual and community fundraising. Create and manage a realistic, achievable annual budget, ensuring that all financial performance aligns with organisational goals. Monitor and report on the organisation’s financial performance, providing regular, accurate updates to the Trustees. Develop relationships with current and potential funders, reporting back on the impact of their donations and securing further financial support. Identify new opportunities to diversify and maximise income streams to support organisational growth, ensuring that the charity can meet its long-term goals. Oversee compliance with fundraising regulations, ensuring that all fundraising activities adhere to legal and ethical standards. Ensure monthly financial reporting and performance tracking, reviewing risks, and taking corrective actions as necessary.
Strategy
Lead the sustainable growth of MOVE Against Cancer, ensuring that the organisation adapts to the evolving landscape of cancer support and related sectors. Work with the Board to regularly review and refine the organisation’s strategy, ensuring it remains responsive to external changes and opportunities.
HR, Compliance & Infrastructure Management
Ensure compliance with all relevant legislative, regulatory, and policy requirements, including health and safety, Charity Commission guidance, safeguarding, and fundraising regulations. Oversee data protection policies, ensuring that MOVE Against Cancer meets all General Data Protection Regulation (GDPR) and data privacy laws. Develop and review organisational policies and procedures at appropriate intervals to ensure best practices and compliance with regulations. Establish a continuous improvement framework, gathering feedback and data to guide the organisation’s strategic direction and operational excellence. Coordinate with senior leadership to ensure that all services meet or exceed the expectations of funders, partners, and beneficiaries.
Stakeholder Relationships
Protect and enhance the reputation of MOVE Against Cancer by acting as the organisation’s spokesperson Actively seek collaborations and partnerships with other charities, NHS Trusts, and relevant statutory bodies to strengthen MOVE Against Cancers impact.
PERSON SPECIFICATION
Qualifications & Experience
Significant experience in growing and leading a charitable (or similar) organisation, with a proven track record of success in expanding reach and impact. Previous experience leading a charitable (or similar) organisation, including strategic planning, governance, and financial management. Demonstrated experience in leading and executing a comprehensive fundraising strategy, including managing major donor relationships, grants, corporate partnerships, and community fundraising campaigns. In-depth knowledge and experience of cancer support services and the challenges faced by people living with and beyond cancer, including their families. Strong track record of working collaboratively with internal teams, partners, and stakeholders to achieve shared goals. Excellent communication, public speaking, and relationshipbuilding skills, with the ability to engage a variety of stakeholders including funders, healthcare professionals, and the public.
Personal Attributes
Visionary, strategic thinker with the ability to lead a diverse team and create long-term value for the charity. Strong commitment to the mission of MOVE Against Cancer and a passion for improving the lives of those living with and beyond cancer A passion for movement and physical activity, with the motivation to promote its importance Strong interpersonal skills, able to build trust and credibility with a wide range of stakeholders. Committed to diversity, equity, and inclusion, with the ability to create an inclusive environment within the organisation.
How To apply:
Produce a document no longer than 2 sides of A4, outlining why your skills, experience and personal motivation make you the right person for this role. Please also attach your CV. We discourage the use of AI to write your application. Please provide name and contact details of two referees that we would contact if shortlisted. Please use your name in the subject header of the email and the file name of the document. Please send these to recruitment email, which is in the job pack
Closing date to apply for this role is Wednesday 19th March If you would prefer to submit your application in an alternative format, please feel free to choose your own approach to convey the information requested.
Equal Opportunities and Diversity Statement: MOVE Against Cancer is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment.
Key Application and interview information:
Interviews will take place in Manchester and will include a stakeholder meeting.
Data Protection Statement
For information about how we use your data, please contact us.
Safeguarding
Move Against Cancer is committed to ensuring the safety and wellbeing of all individuals who participate in our programmes and all staff and volunteers. Successful candidates will be required to carry out a disclosure and barring check.
The client requests no contact from agencies or media sales.
About LMK
Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London.
LMK is growing at pace and we are ambitious in our plans for the future. We’ve already engaged 15,000 young people and professionals in our workshops in our first 4 years and we want to reach 25,000 young people over the next three years. We will achieve this by engaging new schools, community groups and workplaces in our offer, whilst also continuing to provide a high-quality service to those who have already experienced LMK workshops.
Key to our success is raising LMK’s profile and ensuring that our content enables us to connect with our key audiences, increasing our profile within communities, and building engagement on our website and social media channels.
We have:
✔ A clear plan of who we want to target through our work over the next 3 years
✔ An engaged leadership team and Board of Trustees
✔ Evidenced outcomes, rich data/statistics and compelling stories
✔ Diversity and strong social purpose
✔ A new organisational strategy that sets our vision from 2024-2027
Job Description
The purpose of this role is to raise LMK’s profile and to engage LMK’s stakeholders in our services, campaigns and fundraising efforts by delivering impactful content across all of our online and offline communication channels in alignment with our vision, mission and strategic objectives. With a keen eye for detail and a passion for creating quality communications, you will lead our PR and media work, be skilled in creating engaging video content and add your expertise to developing and delivering our social media, website and stakeholder communications.
Reporting to our CEO, the successful candidate will job-share with our established 2 day-per week Marketing & Communications Manager. As a member of LMK’s core staff team, you will work with LMK staff, LMK Leaders (youth workers who deliver our workshops to young people), members of our Youth Advisory Board, trustees and key stakeholders to develop and implement our brand, marketing and social media strategy.
Key Responsibilities
Marketing & Brand
- Co-develop LMK’s marketing strategy, leveraging key stakeholder input and action plans to support it
- Co-ownership of the execution of all marketing activities and materials, ensuring they reflect the brand and the values of the charity
- Lead the planning and execution of PR and media campaigns, leveraging media contacts, ensuring LMK has engaging media materials and our spokespeople are fully prepared to maximise media opportunities
- Be a brand guardian, responsible for the consistent use of visual identity, tone and messaging in our external materials, working with our graphic designer to support teams across LMK with branding
Communications, Content Development & Execution
- Co-ownership of the execution of all communications and content development
- Lead on the creation of engaging video content that can be used across communications platforms
- Working with the wider team, produce communications materials for supporters and key stakeholders in conjunction with the fundraising team
- Source and write up regular impact stories from across the organisation that reflect our strategic objectives which can be used in a variety of channels
- Be responsible for tracking the impact of marketing & communications, sharing reports with the team and Board of Trustees
Digital
- Grow and expand LMK’s social media presence onto new platforms (e.g. TikTok, SnapChat, Bluesky) whilst expanding existing presence on Instagram, Facebook, LinkedIn
- Monitor social channels daily, checking for messages/comments
- Co-manage the website as a key marketing channel, creating engaging content, optimising for SEO, overseeing website design updates, coordinating with developers on technical aspects, and analysing website traffic
Overall
- Comply with LMK policies and procedures relating to safeguarding, health & safety, confidentiality, complaints and data protection
- Work in a way that celebrates diversity, upholds LMK values and respects everyone LMK interacts with
Person specification
- Excellent written and verbal communication skills
- Experience of developing messages/content for different audiences effectively and across different platforms including social media, websites, newsletters and emails
- Evidence of success in developing and executing PR strategies, including securing and maximising media opportunities
- Highly organised to manage a diverse workload with excellent time management and project management skills
- Experience of using a social media management tools e.g. Buffer, Asana, Hootsuite and communications tools e.g. Mailchimp
- Experience in creating and editing video content, using Canva or an equivalent design programme
- A knowledge of the Violence Against Women and Girls sector, Education sector or working with young people would be preferable, although not essential
Safeguarding
This role is subject to a basic DBS check.
In return for your dedication, we will offer you
✔ The opportunity to help prevent relationship abuse and domestic violence in
young people
✔ A diverse, bold and collaborative culture
✔ A commitment to supporting continuous professional development
✔ Working from home
✔ A genuinely flexible working environment
✔ Pension of 6%
✔ 32 Days of annual leave, (including bank holidays) – pro-rated for this role
✔ Employee Assistance Programme
The client requests no contact from agencies or media sales.
Job Title: Senior Media and Communications Officer
Contract: Fixed Term Maternity Cover until 1st April 2026
Salary: £32,000 FTE
Working Hours: 35 Hours per week
Location: Remote
About the Role
As the Senior Media & Communications Officer, you’ll lead on storytelling, media engagement and campaigns that support parents through pregnancy, birth and early parenthood.
You will:
· Spot and jump on media opportunities: Monitor news and trends, draft timely and impactful responses to the big issues affecting parents and maternity services in collaboration with NCT’s subject experts.
· Creative storytelling: Source inspiring stories from parents, volunteers and practitioners and showcase how our services empower and support people through pregnancy, birth, and early parenthood.
· Lead on PR campaigns to drive awareness of our charity’s work: Develop communication plans to grow awareness of NCT’s support, services, and campaigns, leading on the consumer PR for charity fundraising moments, such as NCT’s Winter Appeal, and in line with our For Every Parent strategy.
· Manage media relationships: Cultivate connections with journalists, ensuring NCT remains a trusted source for expert comment on maternity and parenting issues.
As Senior Media and Communications Officer, you will be a part of NCT’s Communications and Campaigns team, which brings together NCT’s campaigning, policy, media, parent and pregnancy information as well as our internal engagement team. You’ll also work collaboratively across the charity, including with subject matter experts including NCT Practitioners and our Equality, Diversity and Inclusion Lead, as well as being the day-to-day point of contact with NCT’s PR Agency.
The job will involve some out-of-hours work including providing an effective on-call service for the media. There may also be occasional travel a few times a year.
Why join us?
NCT is the UK’s leading charity for parents, supporting them through pregnancy, birth, and early parenthood. We are committed to equity, diversity, and inclusion, ensuring that everyone can thrive and feel empowered in their roles.
If you’re ready to make a difference and help shape the future of our services, we’d love to hear from you!
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing Date: 3rd March 2025
The client requests no contact from agencies or media sales.
We are looking for a marketing and communications professional with excellent written skills to help share the stories behind the people and the charity. From promoting breaking news and covering live events, to marketing upcoming opportunities and representing the stories of the Soundabout community, this is a varied and exciting role, where a breadth of creative and digital skills is essential. As part of a small but passionate organisation, this role is key to developing our supporter base, increasing engagement with and awareness of the charity, promoting our services, and increasing our fundraising efforts using a mix of storytelling, marketing, videography and photography, research, and other communications tools. We are entering an exciting new phase of growth and development, and this is an opportunity to make a new role your own. If you would like to be part of a team making a real difference to Learning Disabled people through music, we'd love to hear from you.
Key Responsibilities
The candidate will be responsible for marketing and communications at Soundabout which includes:
• Review, update, and deliver a marketing and communications strategy and calendar to support Soundabout's goals, supported by the CEO.
• Plan and deliver strategic marketing campaigns and events (mostly digital), with strategic support from the CEO, including an annual winter fundraising campaign and ad host virtual events to promote Soundabout and build stakeholder relations.
• Develop, manage, and update the content on Soundabout's main website (WordPress), keeping it compelling, accessible, and on brand for all our key audiences.
• Maintain and update the Soundabout Families and Soundabout Choir Hubs websites, ensuring they stay up-to-date and on brand.
• Create, publish, and schedule posts for Soundabout's social media channels with the aim of engaging and growing our audience and in line with strategy, working with the CEO and wider team to determine content. Replying to and moderating conversations in our community spaces. We are currently active on Facebook, LinkedIn, Instagram, YouTube, and Bluesky.
• Design digital and printed marketing materials and publications, such as newsletters, annual reports / impact reports, and flyers for our different audiences.
• Collate content from across the team, to write and circulate newsletters and ad hoc bulletins, editing content so it is coherent in style, using MailChimp.
• Maintain brand consistency across all communications and craft clear, engaging, and inspiring market copy and compelling communications about Soundabout’s work.
• Collaborate with colleagues and the Soundabout community to collect and share their stories in an authentic and respectful way, further developing Soundabout’s storytelling work.
• Work with Administrator to review mailing lists set up on Salesforce (our CRM system).
• Promoting Soundabout’s commissionable activities, maintaining regular communications with commissioners, and proactively anticipating and negotiating renewals.
• Drafting and circulating thank you letters and other regular communications with Soundabout donors, funders, supporters, as directed by CEO.
• Be innovative: review and implement new technologies to improve our campaigns, drive engagement and boost supporter experience.
• Be reflective: review campaigns and proactively adapt plans to optimise future results. Provide analytics for reporting.
• Share stories externally, utilising publications / journals / virtual spaces related to the sectors Soundabout inhabits.
• Review and update automated responses for mailing list sign ups and donations.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Team Leader to join our team.
Do you have a range of excellent communication skills?
Do you have the skills and experience of engaging with a diverse group of individuals, organisations and groups who represent seldom heard communities?
Do you have the skills to lead a team?
Do you have experience and skills of producing analytical reports. This will relate to information gathered regarding both insight and experiences of individuals and groups of people with protected characteristics.
Are you able to provide outstanding customer care and represent Choice Support in a positive and professional manner to both internal and external agencies?
Are you able to be home based and have the ability to travel occasionally?
Do you want to develop your skills, knowledge and experience of inclusion and diversity and work closely with our Care Quality Commission colleagues?
Then this is the role you’ve been looking for!
What we are looking for:
· Leadership ability with proven skills in leading and supporting a staff team
· Experience of producing analytical reports
· Excellent communication skills, people skills, enthusiasm and a positive attitude
· A good working knowledge of the health and social care infrastructure including regulation.
· An ability to manage and prioritise a demanding workload.
· Proven administrative skills, use of IT software and programs.
What you’ll receive in return:
· A supportive and collaborative team
· Training and development
· Attendance bonus
· 25 days annual leave plus bank holidays
· Life assurance
· Discounted shopping vouchers
The client requests no contact from agencies or media sales.
Support Team Manager (Maternity Cover)
Location: Remote
Salary: £32,500
Hours: 35
Department: Service Delivery
Job Type: Full time
Contract Type: Fixed Term Contract
About Us
Re-engage is a charity that is positive about older age and committed to fighting loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age. Our vision is a world where no one is ever too old to make friends and enjoy social interaction. Our mission is to work within communities to end social isolation and loneliness in older people.
Job Summary
We’re looking for an exceptional person to join the Service Delivery team as the Support Team Manager. You’ll lead a passionate team of Support and Development Officers (SDOs) with a focus on matching older people and volunteers into our existing services and empowering volunteers to develop new ones. As an ideal candidate you'll be dedicated to ensuring that all areas of the charity’s work are consistent, clear, and empowering for older people and volunteers.
You’re an experienced leader who is positive, resilient, data driven and who has the ambition and drive to grow our reach and to develop the effectiveness of our services. You’ll be solution focused, tech savvy, adept at identifying and removing barriers and at ease working to targets and deadlines in a fast-paced environment.
Reporting to
Head of Service Delivery and Volunteering
Responsibilities
- Leading, empowering, and developing a staff team that is motivated, data driven, highly knowledgeable, confident, and empowered to make decisions within their remit
- Identifying and overcoming barriers to growth, ensuring that all aspects of the support team’s processes are streamlined, effective and safe
- Responding to feedback, continuously reviewing, adapting, and adjusting the support team's procedures and working practices
- Ensuring that the team are thinking digitally and using data to influence their decision making
- Coaching the support team to scrutinise our CRM system to understand current priorities and to identify opportunities for new service development
- Collaborating and influencing colleagues across the wider organisation by promoting excellence and organisational effectiveness.
- Working alongside the Head of Service Delivery and Volunteering and the senior management team (SMT) to deliver the strategic plan
- Compiling monthly reports, ensuring that the SMT and the board of trustees have reliable information that feeds into all areas of decision making
- Empowering volunteers and older people to meet their own needs by promoting and supporting access to digital tools
- Working with KPIs such as: response times, matching rate, new service development and volunteer and older person satisfaction
- Co-leading SDO meetings and contributing to all-staff meetings
- Processing tea party group funds, ensuring that claims are made accurately and that volunteers are reimbursed within a timely fashion
- Leading and developing the annual volunteer reward and recognition programme, working with the Head of Service Delivery and Volunteering
- Co-responsibility for the effective organisation and handling of external enquiries and outgoing mailings
- Working with Engagement and colleagues in Service Delivery to ensure all staff are working to the same objectives and processes are as efficient as possible
Required Skills/Experience
- A motivational, positive and resilient leader
- Excellent interpersonal, written, and verbal communications skills
- An organised and methodical approach to work and excellent time management skills
- Experienced user of Microsoft Teams, SharePoint, and Dynamics or equivalent systems
- Enthusiastic about using technology to improve the volunteer and older person experience and to increase performance
- A clear understanding of safeguarding systems and processes
- A clear understanding of confidentiality and the implications of GDPR when working with volunteers and older people
- Self-motivated with the ability to work independently as well as collaboratively
- A strong understanding of the importance of record-keeping and CRM systems
- A commitment to an environment which promotes equality of opportunity and recognises and values diversity
- A commitment to Re-engage's ethos and values and a determination to always promote a positive image of the charity
- The ability to travel to national meetings, sometimes overnight
- An understanding of, and empathy with, the issues affecting older people who are isolated and lonely
- An interest in learning about loneliness, social isolation, and factors that have an impact on the ageing population
Benefits
- Home based working, with regular opportunities to meet colleagues face to face
- Competitive salary
- Generous annual leave plus bank holidays
- Working from home allowance
- Access to a BUPA cash plan
- Death in service insurance
- Opportunities for learning and development
How we recruit
Diversity and inclusion are important to us. We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best. We understand that you may not meet every requirement listed, but if you feel you could make a valuable contribution to our charity, we encourage you to apply. You may be a great fit for this or another role.
We use the recruitment platform Hireful. Using Hireful allows us to reduce unconscious bias and subjectivity, and candidates experience a more skills-based recruitment process which helps us to hire the best talent for our roles.
The application process includes an inbuilt anonymisation feature which removes identifiable personal data from your CV. To enable this please ensure your name you use on the application form matches exactly with that on your CV.
We also add competency questions to the process which asses your approach to real issues that you would face in this role. Each response is anonymised and reviewed separately by each hiring team member before the total scores are averaged to create a leader board of candidates.
We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.
The closing date is Sunday March 2nd at 11.59pm
Interviews will be held week commencing 10 March 2025
REF-219690
Salary: £30,750 - £36,990, depending on experience
Hours: 35 hours Monday to Friday (flexible)
Location: Remote, with some travel across the UK
Job Ref: 1211
Are you a skilled fundraiser with a passion for social justice?
Cranstoun is recruiting for a brand new role to lead on raising funds from charitable trusts and foundations.
The Trust Fundraising Manager will build on Cranstoun’s existing fundraising pipeline and develop new relationships with grant-makers to support the charity’s work across all five service areas: drugs and alcohol, domestic abuse, criminal justice, housing & homelessness, and children & young people.
We’re looking for a skilled fundraiser with an entrepreneurial approach. You will have experience of working in a fundraising and/or charity environment and a proven track record of researching and securing trust and grant income.
This role will be home based, with regular travel to London/Birmingham and other areas of the UK.
We encourage applications from individuals looking for flexible working arrangements.
To download an application, please vist the website via the apply button.
Unfortunately, we are unable to accept CVs.
Closing date: Sunday 15 March 2025.
Interview date: w/c 24 March 2025.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for Community Moderator Shift Team Leaders who will oversee a team responsible for the day to day delivery of exceptional supporter experiences as the voice of our charity partners, working predominately in Facebook challenge groups.
As well as moderating fundraising groups yourself, you will serve as the go-to leader during shifts, ensuring smooth operations, addressing immediate concerns, and fostering a positive and supportive environment for both supporters and the moderation team.
Please ensure that you read the attached full role description before applying.
Evening and weekend work will be required.
Background
Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.
Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated digital fundraising campaigns and behavioural, omni-channel supporter journeys.
We empower charities to raise more money with integrated multi-platform fundraising, drive supporter acquisition and build stronger relationships with sophisticated, personal journeys unlocking each supporter’s potential with meaningful insights.
The Role
As a Community Moderator Shift Lead, you will oversee the day-to-day delivery of exceptional supporter experiences as the voice of our charity partners, primarily within Facebook challenge groups.
In addition to the responsibilities of a Community Moderator, you will serve as the go-to leader during shifts, ensuring smooth operations, addressing immediate concerns, and fostering a positive and supportive environment for both supporters and the moderation team.
You will triage out-of-hours emergency support requests, determine appropriate escalation to management, and work closely with the in-house team to manage rotas ensuring consistent shift coverage, including evenings and weekends.
Regular quality assurance checks of Moderator work will be integral to your role, ensuring high standards are met across all supporter interactions.
Key Responsibilities
Shift Leadership
- Act as the primary point of contact for Community Moderators during shifts, offering guidance and resolving challenges as they arise.
- Triage and manage out-of-hours emergency support requests, escalating to management when necessary.
- Provide timely updates and feedback on shift activity and performance.
Team Support and Coordination
- Attend client briefings and support training for the community moderation team on specific campaigns to ensure that we expertly represent our clients tone of voice and brand.
- Work with in-house team to ensure adequate shift rota coverage across core hours, evenings, and weekends.
- Foster a collaborative and supportive team environment, promoting open communication and teamwork.
Quality Assurance
- Conduct regular quality assurance checks on Moderator responses and interactions, ensuring adherence to tone of voice, accuracy, and brand guidelines.
- Provide constructive feedback to Moderators to maintain and elevate service standards.
Supporter Experience
- Work with wider team to implement optimisations for campaign performance.
- Moderate challenge campaign Facebook Groups, posting engaging content to inspire and motivate the community.
- Respond to high volumes of supporter enquiries across multiple channels within agreed SLAs.
- Engage with supporter posts to create a supportive and safe community environment while answering questions accurately and in a timely manner.
Fundraising Support
- Advise event participants on fundraising best practices, helping them achieve their goals and maximise fundraising opportunities.
Skills and Knowledge
Leadership and Coordination
- Proven experience in leading or coordinating teams, preferably in a social media moderation or customer service environment.
- Ability to effectively manage time, prioritise tasks, and ensure smooth shift transitions
Social Media and Communication
- Strong experience in social media moderation, with excellent written communication skills.
- Familiarity with creating and managing social media content and interactions.
Technical and Organisational Skills
- Proficiency in using social media and other relevant technology platforms.
- Exceptional organisational skills, including managing rotas and tracking team performance
Quality Assurance and Feedback
- Experience in conducting quality assurance checks and providing constructive feedback.
- A commitment to maintaining high standards and continuous improvement.
Requirements
- Access to a PC or laptop (Mac or Windows) and a secure broadband service.
- Ability to work independently.
The client requests no contact from agencies or media sales.
The deadline for applications is Sunday 23rd March 2025
Location: Europe (East and West)
Hours: Full-time, 35 hours per week (subject to local regulations). Proportion of office/home based work to be determined. Given the nature of the role and geographical spread of the Mission, a good degree of flexibility in working hours is required.
Travel: The role will require some international travel.
Reporting to: CEO International
Key Relationships: International CEO of MWBI
International Executive Team
Affiliate and Program/Field Country Directors
International Board Members
Annual salary: £90,000 GBP; €100,000 EUR Geographic differential will be applied based on location. Candidates must have the right to work in the country from which they are applying
Contract type: Permanent
Working hours: Full-time
Candidate level: Senior Executive
Background
Mission Without Borders (MWBI) is an international network of Christians who journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty, always sharing the hope found in Jesus Christ. We serve people without regard to their religion or ethnic background.
Mission Without Borders International leads and co-ordinates the work of six countries in Eastern Europe where we conduct our program work and twelve countries where we raise support for these programs and associated MWBI costs. An international executive team (IET) supports this work in terms of program maintenance and development, fundraising, communications, finance, risk management and compliance and it and digital.
Purpose of role
The overarching governing body of the Mission is the Board of Mission Without Borders International. The International Board are seeking a senior International Fundraising Director who will help drive our fundraising strategy by strengthening and diversifying our fundraising sources. The Mission requires an experienced leader with a proven track record in international fundraising who will inspire our international fundraising teams to differentiate and grow income as we enter this new phase of strategic growth.
The International Fundraising Director will provide leadership, oversight and guidance to the Mission’s National Fundraising Directors. They will: implement and manage the diversification of income, including major donor income and field sourced income; work closely with the digital team in fundraising and communication; engage with field countries on beneficiary management and sponsor engagement; lead on impact reporting and work with other members of IET to lead the executive and operational elements of the Mission.
A strong communicator and strategic thinker with practical fundraising experience, they will be an experienced leader and innovative thinker focused on the development of a team and capable of working well with the existing team. They will have significant practical experience of major donors, trusts and foundations, institutional, and corporate fundraising together with a deep understanding of individual fundraising through sponsorship and appeals.
Primary responsibilities
Donor development and outreach
· To provide strategic direction, leadership and drive for fundraising in all new development areas across the Mission. They will have direct responsibility for raising funds at the international level with a specific focus on driving forward major donors, trusts and institutions income as this is currently an underdeveloped source of income for the Mission. They will also lead the development of field sourced fundraising.
· Deliver strategic plans for driving income growth, diversifying income sources and improving donor engagement by incorporating traditional and digital fundraising methods.
· Lead the International Fundraising Team to deliver strategic objectives across all fundraising channels, support National Fundraising Directors, create a collaborative fundraising culture across the organization internationally, and monitor fundraising metrics to deliver growth and efficiency.
· Create a donor-centric fundraising culture, implementing systems and reporting to deliver effective supporter journeys across all disciplines.
· Lead in understanding fundraising trends and working with National Fundraising Directors to improve agility in response to these trends and detailed data analysis of internal trends.
· Define and drive the annual calendar of global fundraising campaigns, supporting materials, driving communications and assessing impact.
· Understand and engage in corporate change program delivery, providing input and leadership to ensure that donor and beneficiary journeys are linked.
· Develop and implement fundraising policies and procedures, particularly around major donors to ensure local and international consistency and compliance.
· Utilize digital resources to drive engagement, reporting and strategy delivery.
· Speak at fundraising community events, conferences and donor events.
Budgeting and reporting
· Oversight of the annual and rolling five-year budgets to ensure local and international fundraising achieve the Mission’s overall strategic goals for income and related expenditure.
· Work closely with the CFO and CEO to drive the annual planning and budgeting process.
· Drive consistency in restricted and unrestricted giving reporting.
Leadership and management
· Work with the International Executive Team to drive the Mission’s international strategy.
· Collaborate with and coach the National Fundraising Directors to meet strategic goals.
· Nurture team members in excellence in operational tasks as well as personal development, ensuring an engaged and fulfilled team.
· Participate in Mission events, training and conferences to engage and inspire peers to drive strategic goals and ensure best practice.
· Network in the fundraising community.
· Participate in and inspire the Mission in its spiritual and biblical foundations.
Profile
There is a high level of desirability that the candidate is a committed and active Christian, able to sign the Mission statement of faith (evangelical in nature) and able to thrive in an atmosphere where spiritual, missional and humanitarian objectives intertwine in an environment where faith and business skills overlap. This commitment to a Christian ethos is fundamental to who we are and why we do what we do.
Experience required
· Relevant degree or equivalent in experience.
· Proven senior level experience as an international fundraiser and team leader, managing in complex environments, with a servant heart.
· Senior level experience in direct fundraising in the areas of major donors.
· Development and implementation of strategic and operational plans for fundraising.
· Setting, managing, and reporting on international budgets.
· Strong stakeholder management experience including Board reporting experience
· Experience in building and nurturing high performing teams.
· Ability to empower and motivate staff at all levels.
· Brand development and management experience.
· Understanding of charity law and regulations and ability to guide in multiple jurisdictions.
Experience desired
· History of work experience in an organization with a similar ethos to MWBI.
· Experience in the humanitarian sector and donor management working with various international, institutional, government donors and authorities.
· Monitoring and evaluation experience for major donors, institutions and trusts.
· Overseas fundraising experience.
· Streamlining disparate reporting systems and processes.
· Salesforce system use and integration.
Personal traits desired
· Be able to share the Christian aims and ethos of MWB and agree with the MWB Mission statement with a high degree of enthusiasm.
· Willingness to lead and participate in devotions, prayer meetings and staff conferences to enhance the spiritual health of the organisation.
· Be able to work sensitively with those of different cultures and church backgrounds.
· Willing and able to travel internationally and work unsocial hours when required.
· Calm and adaptable with an ability to work within a flexible and busy environment.
· Collaborative team leader, committed to driving a strong internal culture.
· A committed Christian willing to lead and express their faith articulately and actively pursue ongoing personal, emotional and spiritual development within the life of a local church.
· Commitment to Equal Opportunities and safeguarding.
The deadline for application is Sunday 23rd March 2025.
Stay updated on the latest jobs by subscribing to our Global Charity Jobs weekly bulletin and if you’re looking for a rewarding career in the non-profit sector register in our database.
Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.
About Tender
Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.
Role Purpose
The main purposes of the Projects Coordinator role are to:
- Coordinate the delivery of Tender’s educational programmes to and for children and young people in schools and youth settings in East England (with an initial focus on Norfolk)
- Establish and maintain relationships with Tender’s internal and external stakeholders, including colleagues, workshop leaders, teachers/carers, delivery partners and other service professionals
- Monitor and evaluate the impact of Tender’s projects
Main responsibilities
Project delivery
- Coordinating the delivery of arts-based educational projects in and to schools and youth settings, including digital projects, to educate children and young people about healthy relationships
- Monitoring the progress of projects and working with the Programme Manager (East) to ensure projects are delivered to plan and on time
- Managing the distribution of relevant and appropriate materials and resources to project settings, workshop leaders and other partners involved in project delivery in the region to ensure high-quality project delivery
- Coordinating the evaluation of projects delivered in youth settings to ensure learnings from projects are assessed and shared
- Working with the Tender team to ensure effective and efficient use of time and resource during delivery
Relationships
- Supporting the Programme Manager (East) to establish and maintain relationships with youth settings to facilitate the delivery and success of educational projects
- Supporting the Programme Manager (East) to manage relationships with other stakeholders involved in the delivery of projects, including workshop leaders, youth leaders, partner organisations, and professional specialists, to ensure stakeholders remain engaged in and committed to the projects’ success
- Working with the Programme Manager (East) in managing communications for Tender’s projects, including building new relationships with youth settings
- Working with colleagues to manage information flows and communication to ensure knowledge of and learnings from projects are known and understood across Tender
Administration
- Logging, tracking and updating project management documentation (including project booking, securing contracts, carrying out risk assessments) to facilitate transparency of decision-making and accuracy of reporting
- Following monitoring and evaluation procedures to ensure the results of projects are recorded accurately and in a timely manner using specified systems, including Salesforce and SharePoint
- Participating in training and other learning activities to develop relevant professional skills and knowledge
- Undertaking any other reasonable duties commensurate with the grade and competencies required of the post requested by the line management
The client requests no contact from agencies or media sales.
Our vision is to build a more sustainable peace in some of the world’s most polarised societies. We do this by equipping a global network of faith-formed leaders with the habits and skills they need to act across deep divides and transform unhealthy conflict. With more than 20 years of experience in the field, we specialise in creating spaces for faithformed leaders to encounter each other authentically, re-humanising those they no longer see or hear, and working towards a more peaceful future where both sides flourish – one in which their differences still matter.
The Facilitator & Content Design Manager is an integral member of the programmes and partnerships team, working closely with the Founder, Head of Programmes, and Co-Director (Impact and Partnerships) to design and deliver impactful products, programmes and resources. The successful candidate will facilitate programmes and support the development of our pedagogy for faith-informed conflict transformation, reconciliation and peacebuilding, which we call the ‘Rose Way’.
The Rose Way is designed to equip faith-formed leaders with the skills, tools and character qualities needed to transform conflict at every level of society. It has three pillars: 1) Conflict Transformation skills; 2) ‘Deep to Deep’ dialogue skills (including the practice of Scriptural Reasoning); 3) the 12 Habits of a Reconciler. Investment in the Rose Way represents a key strategic priority for RCF in the coming years.
The client requests no contact from agencies or media sales.
About the organisation
The Botanical Society of Britain and Ireland (BSBI) is the leading charitable organisation promoting the enjoyment, study and conservation of wild plants in Britain and Ireland. We aim to build a diverse community of skilled and enthused botanists, provide data and science to help address biodiversity loss and climate change and disseminate information to drive a passion for plants. To do this we provide opportunities for involvement for all through a range of participation projects, surveys, indoor and outdoor events, training opportunities and the production of books and other resources. Our Distribution Database (DDb) holds over 50 million plant records, making it one of the world’s largest biological recording databases and in March 2023 we published the third Plant Atlas, mapping changes in the distribution of British and Irish flora. Our latest organisational Strategy, available on our website, describes our future plans.
About the role
An exciting opportunity has arisen to become the first Administration Officer for the Botanical Society of Britain and Ireland. The charity and our membership and activities have grown rapidly over the last five years through two rounds of strategic change. There is continued strong demand for our data, expertise and skills, creating opportunities to develop our projects and partnerships. We need excellent administration in place to ensure we are deploying our capacity and resources in the best way to support the Society and our members and to advance the understanding and appreciation of wild plants.
This role provides an excellent opportunity to work across the BSBI, supporting staff and volunteers in the smooth running of the Society, helping shape processes for a resilient future.
The post would suit an early career individual with an interest in botany/ecology who is keen to develop their skills and their network through a full-time post within the charitable sector, or an experienced administrator looking to make a vital contribution to a growing organisation.
How to apply
Read the job description and person specification available on the BSBI website carefully along with the job application guidance notes. Then complete the job application form and personal details form and submit these to the email address provided.
Applications must be received by midnight on Sunday 2 March.
Interviews will be held online on during the week commencing 10 March.
The postholder would ideally take up the position in or before May.
BSBI aims to uphold the principles of equality and diversity in all its activity, including the recruitment and employment of staff. Applications are welcome from all suitably qualified or experienced people, regardless of situation or background. We particularly welcome applicants from those who are currently underrepresented in our sector, such as disabled people and individuals from Black, Asian and Minority Ethnic communities. Should you have any questions about the role or require any adjustments to the recruitment process, please get in touch through our website.
The client requests no contact from agencies or media sales.
Role Overview
An extraordinary opportunity has come up to lead The Resilience Project’s next phase of growth. From start-up to scale-up, TRP is now looking for a dynamic leader to develop our offerings and oversee our international operations. The CEO will provide strategic leadership and direction to The Resilience Project, ensuring the organisation achieves its mission and strategic goals. This role is a unique blend of internally and externally focused responsibilities. For the latter, working alongside our Founder, you will act as the face of the organisation, building partnerships, securing funding, and ensuring that our programs continue to deliver exceptional impact. For the former, working alongside our COO, you will oversee the financial health of the organisation, iterate scaling infrastructure strategy and foster a culture of inclusion, innovation, joy and collaboration.
Responsibilities
- Strategic Leadership: Focus on scaling and strengthening The Resilience Project, particularly developing alternative revenue generating pathways, key partnerships and long-term sustainable funding mechanisms. From this, develop and implement a long-term strategy that aligns with the organisation’s mission, vision, and values. Lead the organisation in responding to emerging challenges and opportunities in climate justice, youth mental health, and resilience-building. Embody and model our values of courage, care, co-design, community, joy and inclusivity.
- Organisational Development: Build and nurture a high-performing team of international staff and volunteers. Foster a collaborative, inclusive, and empowering organisational culture. Work closely with the Senior Board to ensure effective governance and accountability.
- Financial Management: Working with the Finance and Fundraising Lead, develop and oversee budgets, ensuring financial sustainability and smooth cashflow. Diversify income streams through grants, partnerships, donations, and other revenue opportunities. Lead in the development and creation of additional revenue opportunities.
- Programme Oversight: Working with the Programmes Office, ensure the continued delivery and development of impactful initiatives such as the Resilience Fellowship Programme, community Programmes and workshops. Monitor and evaluate programme impact to ensure quality, effectiveness and relevance to the youth climate justice movement. Oversee our international expansion, leading on risk assessment and ensuring any development promotes sensitivity, inclusion, co-design and resilience.
- Partnerships and Advocacy: Build and maintain strong relationships with key stakeholders, including funders, partners, and youth organisations. Act as an ambassador for The Resilience Project, advocating for youth empowerment and climate resilience on national and international platforms.
- Communications and Fundraising: Oversee the organisation’s communications and marketing strategy to enhance visibility and engagement. Lead fundraising efforts to secure the resources necessary to achieve the organisation’s goals.
- Line Management: Act as line manager to Finance and Fundraising Lead, and Marketing and Communications Lead, overseeing workflow and monthly wellbeing check-ins.
Qualifications
Are you?
- A strategic thinker with a proven track record in leadership roles within the non-profit, social enterprise, or environmental sectors.
- Experienced in organisational management and team leadership, with a collaborative and empowering approach.
- Passionate about climate justice, youth empowerment, and addressing inner development and mental health challenges.
- Skilled in fundraising and financial management, with the ability to secure and diversify income streams.
- An excellent communicator, able to inspire and influence a diverse range of stakeholders.
- Committed to the values of inclusion, care, joy, courage, co-design, and community.
Essential:
- Proven experience in senior leadership roles within the non-profit, social enterprise, or environmental sectors.
- A strong track record of strategic planning, organisational management and team leadership.
- Exceptional communication and interpersonal skills, with the ability to inspire and influence diverse audiences.
- Experience in fundraising, financial management, and building sustainable income streams.
- A deep understanding of the youth climate justice movement, youth empowerment, and mental health challenges.
- Experience working with youth-led organisations or movements.
- Commitment to the values of inclusion, co-design, community, care, joy, courage and social justice.
Desirable:
- Knowledge of the global funding and philanthropy landscape, particularly in the environmental or mental health sectors.
- Understanding of the intersectionality of change work, and how to lead the organisation's services in a proactive manner that supports and empowers different demographics
- Experience of developing and implementing revenue generation beyond grants.
- Experience in scaling a non-profit or social enterprise internationally.
- Familiarity with monitoring and evaluation frameworks for non-profits.
- Working knowledge of platforms such as Asana, Typeform, Airtable, and Google workspace.
Additional Job Perks:
- The Resilience Project operates a 4-day working week
- Strong culture of personal development and pastoral support with the provision of mental health days, weekly organisational Unwind sessions and a monthly Pastoral session
- Networking with leaders in the climate, social enterprise and academic sectors
- Strong culture of work driven by peer-support and colleague celebration
How to Apply:
The link to this application can be found in our recruitment pack here: https://shorturl.at/YwuAk
About The Resilience Project:
People around the world are trying to cope with the climate crisis, extreme weather, burnout, isolation and climate anxiety. The Resilience Project is a youth-led organisation resourcing young people and leaders of all ages to become effective and resilient climate changemakers for a sustainable future. We enable people taking action for the planet to find their voice, people and power. Our vision is a resilient changemaking culture, where kinship and compassion are embedded within the fabric of changemaking communities.
Our mission is to transform the lives of those transforming the world, equipping changemakers with the resilient skills required to navigate a changin



The client requests no contact from agencies or media sales.
RiverCare & BeachCare Programme Officer (East of England)
Salary: £29,840 p.a.
Contract: Permanent
Hours: 37.5 hours per week
Location: Home-based with regular travel in the East of England, and occasional travel nationwide.
We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off; Extra days leave for travelling using alternatives to flying; The opportunity to join the UK’s first net carbon pension scheme with 8% employer pension contributions; A core hours system of working and enhanced family friendly policies.
Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world facing huge environmental challenges, the work we do has never been more important or more urgent. This is a fantastic opportunity for a talented and enthusiastic Programme Officer to join our RiverCare & BeachCare programme, run by Keep Britain Tidy in partnership with programme funder Anglian Water.
The successful candidate will be joining a long-established programme which works with a large network of community-led volunteer groups throughout the region. Groups take practical action to protect and enhance their local watercourses and coastlines. The programme aims to inspire people to gain a sense of community ownership of local blue spaces through training and support to become empowered, self-organising volunteer groups.
The successful applicant will be joining the team at an exciting time of programme development, as we look to increase learning and advocacy for environmental stewardship and sustainability. You will have experience of volunteering or volunteer coordination, working with communities and a wide variety of partner organisations, and hold a good knowledge of ecological challenges, ideally in the water and marine environment.
You will be an effective communicator, organised and able to manage your own time. You will be knowledgeable in matters of volunteer health and safety, data protection and safeguarding, with strong skills in using IT to support with the administration required for successful programme delivery.
You will be working as part of a regional and national team. Some travel within the region will be required, as will occasional weekend and evening work.
If you are interested in this job and want to help us make a difference, please review a copy of the full job description. After reading the application information, if you would love to work with us, please continue to apply.
As part of the application process you will need to answer 3 questions and submit your CV - these will be reviewed based on the criteria found in the person specification. We also ask that you complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and not excluding any community. Please note that this information will be held separately and securely.
The deadline for applications is 9am on Monday 10th March 2025. Keep Britain Tidy reserves the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we ask that you please submit your application as early as possible.
For successful candidates, interviews will be held via Microsoft Teams on Thursday 20th and Friday 21st March 2025.
Environmental change is affecting us all and we know that a diverse workforce yields best results. We want people from all backgrounds to be part of the solution. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all staff and welcomes applicants from all backgrounds. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.
We have signed the pledge to always #ShowTheSalary for the roles that we advertise.
We are proud winners of the Working Families’ Best Small Employer Award 2021.
No agencies please.
The client requests no contact from agencies or media sales.