Communications And Digital Manager Jobs in Stratford, Greater London

Membership Support Officer

Location: Remote (UK based) with some travel required

Salary: £29,450 (grade 3) (plus Inner London Weighting of £3,483.94, if eligible)

Length of contract:  12 months fixed term contract

Hours per week: 37

Closing date: 22nd July 2024

Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.  

Who are Women’s Aid?

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.

Purpose of the Membership Support Officer role: 

As Membership Support Officer, the successful candidate will play an integral role within the Membership Services directorate to increase the engagement, loyalty, and satisfaction of members and maximise subscription, accreditation, and other sustainable commercial income opportunities, both for the organisation and it’s membership through excellent service delivery.

Through innovative and creative strategies, engage with members to support and anticipate their needs across all platforms – website, inbox, events, forums and online engagement. The Membership Support Officer will strengthen the relevance and value perception of WAFE with the primary aim of supporting team collaboration.

Key duties and responsibilities of the Membership Support Officer:

• Set up and maintain office administrative systems, processes, operating procedures and files to ensure relevant information on members are up to date and accurate
• General administrative duties to support the Membership Services such as managing calendars, updating distribution lists, development of documentation, coordinating annual renewals and supporting cross-team projects and meetings.
• To be a central point of contact for members and other organisations/individuals requesting and receiving support from Women’s Aid
• Plan and coordinate events such a regional meetings, coffee mornings and trustee networking meetings
• Working cross departmentally to gather data and information, coordinate press releases, public comms and workshops for members etc.
• Support the National Quality Standards accreditation process through note-taking and recording outcomes, actions and decisions.
• Coordinate new memberships and co-assess documentation for those applying to ensure appropriate individuals are appointed to the framework.

 What we are looking for in our Membership Support Officer:

• Good understanding of the experience and needs of women and children affected by domestic and sexual violence – as well as the importance of intersectionality and the impact of oppression.
• Knowledge of CMS & CRM technologies
• Experience of collating, inputting and analysing data, report writing and briefings for a variety of audiences
• Good understanding of the role of specialist services, Imkaan and Women’s Aid membership bodies.
• Excellent verbal, written communication and computer literacy skills
• Ability to work on own initiative to meet objectives and to plan and delivery projects within a set timeframe and complex environment.

Benefits of joining us as our Membership Support Officer include:

• Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
• Valuable Pension Benefits: a generous 7% employer contribution.
• Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
• Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
• Making a Genuine Difference: in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.

How to apply? 

• Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
• Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).

NB:

• Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
• If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
• All posts, including remote posts, must be based in the UK.
• Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
• Please read our Single Sex Statement on our website
• Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.

Please note that this advert may close early should sufficient applications be received, so early application is advised. Please include a cover letter with your application, outlining how you feel you meet the requirements of the role.

WithYou is part of a consortium and our team in Lambeth is recruiting for a Service Manager, to join them in providing high quality recovery care to a diverse service user group. If you are a dynamic leader, who can inspire others to make a difference for their clients using a compassionate and collaborative approach, we want to hear from you.

The Service Manager will directly link in with both the Head of Partnerships for WithYou and the Addictions Borough Lead, as lead providers, to ensure clear communication and a mutually agreed delivery of service. As Service Manager, you will be responsible for collaboratively leading the team to ensure a high level of performance by meeting targets and KPIs set, whilst creating a supportive and inclusive environment for our staff team. This post requires excellent leadership skills to work innovatively and confidently, supporting staff in high performing recovery work, overseeing quality assurance and safeguarding and with the capacity to work within competing demands and tight timescales.

Safeguarding those we provide our services to, sharing your concerns and putting the right interventions in place is key to the success of this role.  You will work with a dedicated team of people, building strong relationships with other agencies to deliver the comprehensive support needed by those using our services. You will lead your team, providing development and clear direction aligned with the organisational aims and be a strong advocate for WithYou externally, maintaining and building our profile as you go.

This is a permanent, full-time role working 37.5 hours per week.

What we're looking for

The most important thing you can bring to this role is clear and inspirational leadership. We’re open to discussions with candidates working in leadership roles outside of the drug and alcohol arena - for example, in mental health or housing. We’re most interested in your ability to demonstrate motivational leadership skills, with the drive to promote staff development and retention. You’ll have the support of an exceptional Head of Partnerships and a wider team of experienced and dedicated stakeholders across the organisation.

If you have experience managing comparable services, as either an established manager or in a team leader or similar capacity and you are looking for the next step up in your career, we would welcome your application and a further discussion.

You should also have:

• A track record of successfully working in joint ventures and partnerships
• A proven track record of creating and maintaining a strong performance management culture
• Evidence of placing service users at the heart of an organisation
• Ability to develop and lead a cohesive team
• Ability to interpret evidence and analyse problems to create viable sustainable solutions
• Strong interpersonal skills and ability to quickly establish credibility and/or make a positive impact
• Strong communication skills, both verbal and written

A full job description and person specification is available on request.

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.

About us

Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.

At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.

We provide a free and confidential service without judgement to more than 100,000 people a year. 

We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.

We Are With You.

What we offer

• Competitive salary plus London weighting
• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo an enhanced DBS check.

Charity People is thrilled to be working with Latymer Foundation in the recruitment for a Fundraising Manager. The person in this role will be a pivotal member of a brilliant development team.

Job Title: Fundraising Manager
Location: Hammersmith, London - 3-4 days a week in the office during term time and full time working from home during school holidays
Contract: Permanent and full time - 37.5-hour week, Flexible working hours between 08.00 - 19.00 Monday - Friday
Salary: £45K

About the organisation

2024 marks a hugely important milestone for the Latymer Foundation - its their 400th anniversary!

The Latymer Foundation at Hammersmith was established in 1624 by Edward Latymer, a lawyer and local landowner, with the aim of offering financial support to eight children living in the area, providing them with clothes and giving them an education. An education which would not otherwise have been possible for them to access.

Today, the Foundation runs Latymer Upper and Prep School and one of its main aims is to provide bursaries (financial support for school fees) to as many local children as possible, ensuring that any promising and talented child can access a first-class Latymer education, regardless of their family's financial situation.

As of September 2023, the Foundation is supporting bursaries for 1 in every 5 students at Latymer Upper School, and is aiming to increase this to 1 in 4 students by 2024.

The Role

Reporting to the Director of Development, the Fundraising Manager is a key member of a sector leading development team. Latymer's bursary programme is one of the most successful in any UK independent school. Since 2002, the number of pupils receiving means tested support has grown from just 7 to more than 280 as of September 2023, the majority of whom receive between 75-100% fee remission.

This growth has only been possible thanks to philanthropy through the Latymer community: parents, alumni, Governors, staff, and students.

The Fundraising Manager is at the heart of the community fundraising, focussing on the full cycle of cultivation, solicitation and stewardship

Responsibilities:

* Develop and deliver the strategy and tactics to increase giving and participation in support of our annual bursaries appeals (including Upper School and Prep) using a range of channels and touchpoints (e.g. DM, digital, phone campaign, events, face to face)
* Design the stewardship matrix and tactics to thank our supporters and develop compelling content that surprises and delights our donors, including events and the delivery of our annual campaign impact report, Campaign Review
* Provide a supporter experience that increases conversion and retention and builds long-term commitment to the Foundation, especially important this year as we celebrate Inspiring Minds and start to focus on future campaigns
* Develop case studies to illustrate the impact of donations across communications and devise ways to increase opportunities to see these stories
* Utilise insight and data to set, monitor and evaluate appeal/activity performance and inform future tactics
* Manage the process of researching potential donors and other potential supporters of the Foundation
* Manage portfolio of leadership giving donors to make individual approaches to mid-level donors in support of the Bursaries Appeal
* Work closely with the Bursaries Appeal volunteers to raise awareness of the bursaries
* programme and increase giving particularly amongst current parents
* Oversee the student-led bursaries fundraising Club (RAISE)
* Prepare the annual budget proposal for all fundraising appeals for submission to the
Director of Development, focussing on ROI for fundraising channels
* Manage the Fundraising Assistant ensuring they have the direction and resources to be successful in their role

About You

This is a great opportunity for an able and enthusiastic person to make their mark in a busy and successful department.
* Have previous fundraising experience;
* Take an innovative approach to meet and exceed targets;
* Be a confident, assured communicator in English, both in written and verbal form;
* Be focused, well organised, proactive and efficient;
* Be curious and solution-focussed when faced with challenges;
* Be capable of working effectively under pressure and changing priorities;
* Demonstrate good IT and have previous experience of Raiser's Edge or other CRM database.

To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.

For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.

Type of role:                                     Full time or 0.8

Reporting to: Head of Corporate Partnerships

Location:                                          London, Victoria or Manchester, Ancoats

Working Hours & Pattern:              32 or 40 hours per week. Monday to Friday, 9am to 5pm (flexible)

Start date:                                         Late July or August 2024

Welcome to Ada!

We are the National College for Digital Skills, established in 2016 as the first new Further Education College in England since 1993. Our mission is to educate and empower the next generation of diverse digital talent, and our values of Rigour, Resilience, Creativity, Curiosity and Collaboration sit at the heart of what we do and how we go about our work. We seek to harness tech as a positive tool for social mobility and improve the gender and ethnic diversity of the tech workforce.

We are a small, specialist college with c.500 students and apprentices on roll at present but with plans now well underway to grow to 850+ learners by December 2025 across our two fantastic new city centre hub campuses in London (Pimlico) and Manchester (Ancoats).

We stand apart from other Colleges due to:

• The quality of teaching, learning and assessment of computer science and related subjects
• Our fantastic progression outcomes for our learners
• The breadth and depth of our industry partnerships
• Our focus on outreach and learner diversity, especially those from more disadvantaged backgrounds
• Our high support, high expectations culture for staff and learners

We received ‘Good’, with Outstanding features, in our first Ofsted inspection in October 2018 and again in March 2023.

Job Purpose

We are passionate about building an alumni community of our former students and apprentices to ensure that we can support them in progressing their careers while enabling them to engage with and learn from each other. 

The postholder will join Ada at an exciting time as we build and launch the alumni programme.  They will be able to shape and deliver events and activities such as engagement events, professional development opportunities, volunteering and mentoring/support.

The postholder will develop strong relationships to ensure we can maximise the impact of the alumni community to build on their Ada experience and education.  #AlwaysAda

To be successful in the role the post holder will:

• Have excellent organisation skills with the ability to structure processes and set up efficient systems to support Ada’s continued growth
• Be confidently computer literate with excellent written and verbal communication skills
• Have excellent relationship management skills with the ability to engage stakeholders at all levels
• Have experience in events and communications
• Have experience and/ or drive to work with young people and have life affecting impact
• Be consistent and accurate and have a keen eye for detail
• Learn quickly, be adaptable, flexible and able to work in the ever-changing context of a growing organisation
• Be able to take the initiative and demonstrate a creative problem-solving approach
• Have well-developed interpersonal skills, working well independently and as part of a small team, and collaborating well with colleagues in person and remotely
• Have the ability and willingness to adapt to changing workloads and priorities with a team player attitude

Main Duties and Responsibilities

As our Alumni Relations Lead you will:

• Develop and maintain an ongoing dialogue with our alumni community through focus groups and research to reach a clear understanding of what they want and need from us, including the differences between Sixth Form and apprentice alumni.
• Undertake regular data collection cycles to track the current employment and needs of our current and future alumni. This will include but is not limited to using surveys  and research. Develop a systematic approach to holding data (including data protection) and CRM.
• Work with your manager to develop an ambitious approach to how we understand both the impact of our alumni in their roles and our continuing impact on their career.
• Deliver against programme KPIs and continuously drive improvement.
• Deliver and shape a programme of planned communications and marketing to the alumni community to drive engagement.
• Deliver and shape a programme of both in person and virtual events and activities to drive impact. These include but are not limited to:  providing specific services e.g. jobs board, career coaching, networking events.
• Maintain, manage and internally champion our alumni database, ensuring rigorous GDPR rules are adhered to.
• Recruit and support champions from within the alumni network to act as alumni ambassadors.
• Attend professional development activities either at Ada or elsewhere to improve and enhance your own practice, including attending meetings which take place outside of normal working hours.

PERSON SPECIFICATION

Essential Qualifications

· Degree level qualification area or appropriate professional experience

Essential Experience

· Experienced at dealing with a range of people in an outward-facing role

· Delivery and management of external events and/ or volunteering projects

· Ability to think critically and analyse data and feedback to modify activity

· Experience of managing and collecting data sets

· Relationship building across a wide range of stakeholders

Desirable Experience

Project management including planning, executing and successfully delivering

· Knowledge of industry, ideally the tech sector, and ideas of how to work with people starting their careers in this area.

· Experience working in education and or alumni relations, membership organisation or charities

· Knowledge of digital events tools such as webinars and/ or online community platforms

· Budget management experience 

Personal Qualities, aptitudes and skills:

· Embodiment of Ada’s values: Curiosity, Creativity, Collaboration, Rigour and Resilience

· Excellent digital, organisational and time management skills

· Strong collaborative working skills

· Engaging communication and presentation skills

. Confident and self-motivated, with the ability to work unsupervised

. Versatile solution-orientated team player, with excellent people skills and a co-operative and flexible attitude.

. Enthusiastic, friendly, reliable and helpful, with the ability to build trust and productive relationships at all levels.

Other Requirements:

· Ability to represent Ada at external events when required. 

· Able to travel as necessary for the role

· A commitment to on-going professional and personal development

· A willingness to work flexibly and where necessary outside of normal working hours

· Suitable to work with young people and vulnerable adults in accordance with Government guidelines for safeguarding.

Variation to this Job Description

This is a description of the job as it is at present and is current at date of issue. The duties and responsibilities described above are not exhaustive and additional assignments, duties or responsibilities may be required of this position. The job description will be reviewed and updated as necessary to ensure that appropriate revisions are incorporated, and that it relates to the job to be performed.

Safeguarding

We are committed to safeguarding and promoting the welfare of students and young people and we expect all staff to share this commitment. Any job offer will be conditional on various, appropriate, pre-employment checks including a satisfactory Enhanced Disclosure & Barring Service (DBS) check and Barred List Check, having the legal right to work in the UK and having satisfactory overseas criminal records checks, if deemed necessary, and supportive references.

Equal opportunities

Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

• To provide and promote equality of opportunity in all areas of its work and activity;
• To recognise and develop the diversity of skills and talent within its current and potential community;
• To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
• To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;
• To promote good relations between individuals from different groups.

Applicants with disabilities

Ada. National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please write to us. 

Remuneration and Benefits

Salary range £25, 500 - £32,000 depending on location and relevant experience

Hours: 9am-5pm

Holidays: 25 days per annum pro rata plus up to 5 efficiency days

DBS:   All employees undergo an enhanced Disclosure and Barring Service (DBS) check

Pension: Workplace pension, employer contribution @ 10%

Sponsorship

We are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

How to apply for the role

Please submit your CV and a supporting cover letter outlining your interest in the role and the relevant experience you have.

Closing date: 9am on 20 July 2024 however applications will be reviewed on a rolling basis, as they are received, and we may decide to stop accepting applications before this date so early applications are recommended.

Start date:  July/August 2024

Thank you for your interest in the role and good luck with your application!

The Individual Giving Manager will play a vital role in fundraising activities to support our mission of providing care and support to children with life-limiting conditions and their families. As the Individual Giving Manager, you will be responsible for developing and implementing strategies to engage individual donors and supporters, cultivating meaningful relationships, and maximising their financial contributions.

At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.

The person who gets this amazing job will need to have lots of energy and be full of ideas as we want someone who will bring fresh ideas into the mix and the personal drive to execute them. We want someone to join us who loves being part of a hardworking and collaborative team.

Role: Project Manager

Offer type: This is a fixed term for 9 months

Salary: £34,000 - £42,000

Location: This is a remote role, based nationally

NCS Trust is an equal opportunities employer, embracing diversity and inclusion. At NCS we respect and value differences in people and all hires are made on merit.

We particularly welcome applications from people who are Black, Asian, or from an ethnically diverse background, or people with disabilities, as these groups are currently underrepresented particularly in our leadership.

We are committed to improving equality of opportunity in the workplace and are a signatory to the Race at Work Charter from Business in the Community, the Prince’s responsible business network; and the Disability Confident Committed employer scheme.

Role Purpose

The role holder will be part of the Operations & Transformation Directorate reporting to the Head of PMO / Change and Delivery Lead.

The incumbent will have a pivotal role in the management of change, implementation and continuous improvement projects, mostly in the digital and IDS sphere. The role holder will help to ensure the work is aligned with the strategic objectives of the organisation, promoting the team’s relevance and value. Working on a broad spectrum of digitally focussed projects, this role will partner with the senior management team and other internal stakeholders.

Key Activities

• Project Management of Mobilisation and Implementation projects covering systems, continuous improvement, and strategic projects
• Creating project plans & mapping dependencies from bottom-up in collaboration with key stakeholders
• Define and track project milestones and ensure dependencies are understood and accepted by the relevant owners
• Report on the status of projects and ensure the appropriate governance and compliance is applied
• Coordinate and facilitate the delivery of a complex range of initiatives and/or projects
• Act as Project Manager by planning, supporting, facilitating and monitoring progress of activities, ensuring that delivery is on track, as well as establishing mitigating activities where risks and issues may arise.
• Oversee a number of complex projects
• This role requires a proactive approach to relationship building - collaborating, negotiating and managing internal and external stakeholders, ensuring delivery is achieved by the most effective and efficient means.
• Ensuring the project stays on time and within budget to deliver outcomes and measure expectations
• Working with the Risk Manager on risk and issues management

Role Specific Skills

• Influencing – uses a repertoire of communication styles, sells ideas by constructing arguments, builds trust by demonstrating reliability and consistency
• Adaptability – supports others through change, is objective under pressure and eliminates barriers to success
• Leading Self and Others – supports team to achieve objectives, uses appropriate delegation, takes ownership of own development and makes development opportunities for others
• Solving Problems – identifies tools and techniques for problem solving, identifies opportunities for improvement and innovation, establishes long term goals for team,
• Delivering Results – demonstrates high standard of work, monitors work against a plan, takes personal responsibility for success of team tasks and projects
• Build strong productive relationships within the Trust, the Operations & Transformation team and with third parties in order to deliver effective solutions.
• Partner closely with teams across the organisation to understand the priorities and changing needs.
• Help ensure projects are adhering to PMO procedures and standards by understanding the PMO governance process.
• Support with PMO tools & templates to enable project managers to better deliver projects.

Measures of Success

• Project groups set up and functioning effectively
• Project governance in place with actions and decisions tracked and followed up regularly
• Projects delivered on time and in budget
• Positive feedback from business owners who have been supported with projects

Experience & Qualifications

Essential:

• Significant and demonstrable project management experience (3-5 years) in a multi-project environment, from inception to implementation and closure
• Extensive experience delivering complex projects with strategic change component
• Experience managing projects through multi-disciplinary teams
• Project/Programme qualification e.g. APM, PRINCE2, MSP; experience working with both Waterfall and Agile methodologies
• Excellent communication and negotiation skills (verbal, written and listening)
• Strong attention to detail
• Self-starter with the ability to work autonomously and proactively
• Resilient and able to handle ambiguity
• Personal, relatable character, able to build relationships with a diverse set of stakeholders
• Ability to maintain confidentiality and manage data and information with discretion

Desirable:

• Have had exposure with matrix working and strong capability as a business partner in relationship building with stakeholders
• Demonstrable experience dealing with Director-level stakeholders and challenge thinking where appropriate
• Government / public sector experience would be advantageous
• Knowledge of project management best practices, methodologies, and project governance principles
• Adaptability – accepts need for change, maintains a positive outlook and projects credibility
• Experience of using Google Sheets and Smartsheet to be able to create project plans

Our benefits include

• 28 days annual leave in addition to Bank Holiday entitlements.
• 5 Volunteer days
• Enhanced Maternity/Paternity/New parental (Subject to 1 year of service) pay
• Life Assurance
• 24/7 access to an Employee Assistance Program
• Access to a self-directed learning and development platform
• Access to a national discount platform, shared with one family member
• Discounted Eye Care
• Cycle to work scheme
• You can request flexible working after 26 weeks of employment
• Well being days

We welcome applications from candidates who do not have all of the criteria for the role. We believe in potential for growth and development at NCS.

Your personal data will always be treated in confidence, in line with current data protection regulations. Please see our Privacy Policy on our website for more information

We are seeking a motivated business manager who is committed to improving health outcomes for children and young people and reducing health inequalities. The successful candidate will provide exceptional organisational, financial, & business support to continue to grow the organisation. 

SAPHNA is a professional organisation and charity established in 2006. We are the voice of school and public health nurses across the UK, and the Crown Dependencies. Our mission is to achieve equality and excellence in school nursing practice leading to improved health outcomes and reduce health inequalities for all school aged children, young people and their families and communities.

We strive to take forward the Public Health agenda by working in partnerships to influence health, care policy, and support the workforce, for the benefit of children and young people and the communities where they live and learn.

The initial contract is 12 months fixed term with a view to extension. There will be a 3 month probational period.

24 hours per week, £33,000-35,000 pa, pro rata and depending on experience. Pension included.

The role is home based with ability and willingness to travel across UK when required. Flexible working hours to be agreed and to meet the needs of the organisation. Holiday allowance is 25 days per annum pro rata plus bank holidays.

Main Responsiblities: 

• Supporting the Professional Officer in managing finance, human resources, risk management, quality, operational change, board activities and business planning for the organisation.
• Providing programme management support for SAPHNA bidding, budget, invoicing, and contract management processes.
• To support the development and delivery of SAPHNA business planning and prioritisation, including horizon scanning and creating business cases and new opportunities for income generation. 
• To support the Professional Officer in ensuring all the organisations charitable obligations are met.
• To support the Professional Officer and SAPHNA team as required in any other related work- streams.
• Line manage the administrator assistant and have organisation oversight and governance responsibilities of the office based processes.

The SAPHNA is an expanding and evolving organisation, as such the job description and person specification will be reviewed on an ongoing basis in accordance with the evolving needs of the wider team.

Digital Marketing Officer 

Employer – Kids

Location –This is a remote position; however, you will need to travel to London around once a month for team meetings.

Salary – £27,000

Hours – 36 hours per week, flexible hours can be discussed at interview. 

Closing Date: Wednesday 17th July, 5pm.

The vacancy may close before the deadline, if we receive a high volume of applications for the role. Please apply promptly to avoid disappointment. 

Experience - 1-2+ years in marketing or communications or equivalent role, or a similar qualification.

Join our dynamic marketing team at Kids. We are a leading charity dedicated to making a difference in the lives of children and young people with Special Educational Needs and Disabilities (SEND) and their families. We're experiencing an exciting surge in audience growth and engagement, fuelled by our recent rebranding, cutting-edge website, and innovative marketing strategies.

We are seeking a digitally-focused Marketing Officer to elevate our marketing and communications to new heights and to make a real impact. This role is pivotal in inspiring and engaging our diverse audiences, clearly communicating our mission, and contributing to our ongoing success.

Key Responsibilities:

• Inspire and Engage: Communicate our vision and work to help children with SEND and their families through compelling campaigns.
• Multichannel Campaign Delivery: Execute campaigns across various channels for fundraising, service awareness, and relationship building.
• Customer Relationship Management: Develop and manage customer journeys and relationships for different types of contacts.
• Email Marketing: Create and send newsletters and campaign content using our email marketing platform.
• Social Media Management: Plan and deliver content across all social media channels to increase engagement and reach.
• Brand Champion: Position and manage the Kids brand, ensuring consistency and recognition both externally and internally.
• Content Creation: Collaborate with internal staff to produce branded content using Canva and other design programs, and coach others in design usage.
• Website Management: Oversee the content and functionality of the Kids website to ensure optimal performance and user experience.
• Audience Growth: Expand our online audience and database through effective campaign delivery, SEO, and other strategies.
• Branded Materials: Produce branded booklets and reports, including writing and managing design (in collaboration with external designers).
• Social Media Advertising: Assist in the delivery of social media advertising campaigns.
• Campaign Analysis: Analyse and report on campaign results to measure effectiveness and inform future strategies.

Personal Qualities:

• Natural communicator with the ability to appeal to various audiences.
• Creative thinker with a passion for design.
• Enjoys a role with diverse responsibilities.
• Organized and prefers working with a plan.
• Comfortable with data and process-related work and result analysis.
• Interested in CRM, customer journeys, and relationship nurturing.
• Capable of inspiring and motivating others.

Experience:

• Experience in marketing or communications campaigns targeting different audiences.
• Copywriting skills for various audience types.
• Familiarity with design programs and their use in engaging audiences.
• Proficiency in social media communications.
• Skills in content planning and management.
• Experience with website and content management platforms.
• Competence in using IT, including all Office programs.

The good stuff/benefits

• Join a company that truly cares about your wellbeing
• Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
• Option to buy an additional 5 days holiday.
• Enjoy your entitlement to Bank Holidays.
• We've got your back with Maternity and Paternity Pay.
• Rest easy knowing you're covered with our Death in Service plan.
• Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
• Achieve work-life harmony with flexible hours tailored to your needs.
• Unlock exclusive discounts at hundreds of online retailers through our employee benefits portal.
• Spread the word and reap the rewards with our enticing "Recommend a
• Friend" scheme.
• Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
• Take care of yourself with Company Sick Pay which you are entitled to from your first day.
• 5 days of paid family/carers leave.
• Salary sacrifice schemes available
• Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
• Expand your horizons with Kids’ online learning platforms, offering a wealth of professional courses for your personal and career development.
• Apprenticeship programmes available for employees
• Benefit from a colleague engagement programme enabling your voice to be heard.
• Lean on us during difficult times with Bereavement Leave.

Purity is a full-service fundraising agency specialising in telephone and digital channels for charity and NGO fundraising. We work with clients such as Greenpeace, Prostate Cancer UK, and Air Ambulance organisations, focusing on supporter recruitment and development. We are a small team with a passion for fundraising, creating strong partnerships with our clients and providing ethical and exciting journeys for supporters.

This is an exciting opportunity for a Senior Fundraising professional to join our team. Our ideal candidate will have a passion for fundraising and knowledge of the non-profit sector. Previous experience in a senior role in telephone fundraising, team leadership and account management will be essential. They will be a great communicator and team player, leading the Client Services team and the wider Purity team in delivering fundraising campaigns for amazing causes. You will be fully supported by the CEO and the wider Senior Leadership team. Our current Client Services Director will be working on a part time consultancy basis for a period after your start date to help ensure you have the support needed to settle into the role successfully. You will continue to develop the strong relationships we have built with our charity partners, evolving their telemarketing programmes, whilst growing and innovating to support their needs and organisation growth. The role encompasses all communication channels, working with the Digital Campaign Manager to develop digital and supporting communications.

This role is a Senior Leadership role, and we are looking for someone who has clear leadership qualities who has a passion not only for fundraising, but for ethical supporter focussed fundraising.

Team Leadership

* Managing an established team of 5: Senior Account Manager, Account Manager, Accounts Manager, Innovation and Creative Manager, and Digital Campaign Manager

* An integral part of the Senior Management Team

* Working closely with our Head of IT in designing and setting up campaigns and data management

Account Management

• Strong project management skills

• Managing a high-quality client management service from you and your team

• Line management of the client services team including project management and creative roles

• Lead on business including pitches, tenders and proposals

• Developing innovative performance proposals to drive clients fundraising activity and evolve existing programmes • Creating a pipeline of annual activity in line with annual capacity

• Developing telephone and digital communications such as SMS, Email and Social campaigns

• Guiding clients in annual forecast volumes and expected results across campaigns

• Ability to create and deliver regular detailed campaign reviews which include in depth analysis of all KPI’s, data segmentation and innovation to evolve fundraising strategies

• Managing and forecasting Purity’s annual business capacity • Lead on decisions in conjunction with CEO, Directors, Head of IT and Head of Fundraising

• SLT member

• New Business acquisition when required and delivering business objectives and growth, ensuring stability of business and opportunities outside of telephone

• Ability to be flexible and respond positively to change

• Ability to form positive relationships with colleagues, clients, and the sector in general

• Work effectively under pressure, and managing the team to deal with conflicting priorities

• Be a self-starter who is keen to take responsibility for their own work and actions

• Continue to develop ad hoc social and telephone campaigns with our telephone agency partners

• Be able to demonstrate strong IT skills

• A strong understanding of quality and compliance in telephone fundraising and a passion for the third sector is essential

• Previous experience with a charity or fundraising agency working in with TM Campaigns is essential

• Creativity and digital skills are encouraged as we have a digital offering and the Client Services Director works both closely with, and managing the Digital Campaign Manager to provide end to end digital and telephone campaigns

• Ability to understand data manipulation and analysis

• Encouraging best practice across the sector

• Exceptional eye for detail

Charity People is excited to be working with the brilliant Haven's House Childrens' Hospice based in North East London for an Individual Giving Manager. With beautiful grounds and a great cause, this is an amazing role for someone who could be looking to step up from a Senior Individual Giving Officer role

Job Title: Individual Giving Manager

Location: Woodford Green, hybrid model with 3 days in the office and 2 days working from home

Contract: Full time/Permanent, 35 hours per week, Monday to Friday 9.00am - 5.00pm (flexi time negotiable)

Salary: £39,500 per annum

About the organisation

Haven House Children's Hospice supports hundreds of families, looking after children and young people who have life-limiting or life-threatening conditions. Their mission is to provide the highest quality palliative and holistic care services to children and their families in their local communities.

The Role

The Individual Giving Manager will play a vital role in fundraising activities to support our mission of providing care and support to children with life-limiting conditions and their families. As the Individual Giving Manager, you will be responsible for developing and implementing strategies to engage individual donors and supporters, cultivating meaningful relationships, and maximising their financial contributions.

At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.

Responsibilities:

• To create and execute strategies to cultivate and grow individual giving income, including donor acquisition, retention, and stewardship programmes.
• To build strong relationships with individual donors and prospects through personalised communication, engagement events, and donor recognition initiatives.
• To coordinate all aspects of direct mail appeals and online fundraising to maximise donor engagement and revenue generation.
• To utilise Raiser's Edge database to track donor interactions, segment audiences, and analyse fundraising performance to inform decision-making.
• To oversee all income processing; some processes are the responsibility of the Individual Giving Manager, others are carried out by the Database Manager and the Community & Events team.
• To work closely with the Digital Fundraising Manager and Marketing team to develop campaign objectives, messaging, stewardship plans and marketing strategies.
• To set up and undertake monitoring and evaluation reporting to assess campaign performance against agreed objectives and ensure these insights inform future decision making.
• To lead on the Local Hospice Lottery, including strategic aspects of the Lottery to drive the growth of membership, monitoring membership progress and trends, and to resolve issues with the general public with regards to complaints

About You

The person who gets this amazing job will need to have lots of energy and be full of ideas as the team wants someone who will bring fresh ideas into the mix and the personal drive to execute them.

• Experience of managing a range of projects or campaigns at any one time
• Knowledge and experience of managing budgets and delivering financial results against agreed objectives, targets and timescales
• Knowledge and understanding of Individual Giving fundraising
• Knowledge and understanding of the importance of donor care
• High standard of copy writing
• Track record of communicating with supporters by telephone and through written communications
• Experience of devising stewardship plans to maximise income and engagement

To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.

For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.

Role Overview:​

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• Provide infrastructure support to local voluntary and community sector (VCS) groups and social enterprises. ​

• Engage in one-on-one and outreach meetings to better support community needs. ​

• Develop and manage VCSE networks focusing on key themes like Children, Families, and Young People, Health and Wellbeing, Digital Isolation, and Safeguarding. ​

​

Key Responsibilities:​

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• Develop and oversee the implementation of detailed work plans for the development and funding advice service. ​

• Assist VCS organisations with monitoring, reviewing, and evaluating their impact. ​

• Provide guidance on funding streams, review proposals, and offer feedback. ​

• Advise on legal structures, policies, and charity registration processes. ​

• Planned and delivered training programs in collaboration with EHCVS staff or external trainers. ​

• Promote best practices and support the development of business plans, fundraising strategies, and quality assurance policies. ​

For more information see our recruitment pack 

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The role covers 3 related entities: Society of London Theatre (SOLT, a limited company), UK Theatre (UKT, a limited company) and Theatre Development Trust (TDT, a charity). As Governance and Compliance Manager, you will be primarily accountable for ensuring that that the organisations operate within the relevant legal, regulatory, and good practice frameworks, including in relation to company law, data protection, contract management and - for TDT - charity regulations. As membership organisations, SOLT and UKT operate in the interest of their members and as set out in their respective Articles. Reporting to the Director of Finance and Operations, the role involves liaising with board, senior management, and external regulatory bodies to support best practice in governance, risk management, and compliance.

As the Senior Systems and Transformation Manager, you will bring a wide range of experiences in managing major change projects, implementing an organisation wide approach to project management. You will be responsible for writing MyBnk’s ICT strategy, with process automation and AI integration high on the agenda, with a goal to increase efficiencies across MyBnk.

You will be part of the senior management team, and will be expected to embed yourself into the organisation, working with colleagues across the country to continue developing and growing MyBnk.

JOB DESCRIPTION:

Reports to: Supporter Care Manager

Liaises with:

• Supporter Care Manager
• Supporter Care Officer
• Database Manager
• Database Officer
• Acquisition Manager
• Giving and Engagement Manager
• Legacy & In memoriam Manager
• Communications & Digital Team
• Senior Operations Manager
• Finance Department
• Partnerships Department

Job location: London

Contract: Permanent

Salary: £25K

Purpose of Role: 

Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities:

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
• Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage removal process and consent process
• Assist with sending out problem payment letters
• Assist with handling material requests and recording actions on Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.

Skills and Experience Required:

Essential:

• Excellent customer service for internal and external stakeholders
• Written and verbal communications skills
• Excellent phone manner
• Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
• Degree or equivalent qualification (i.e. marketing qualification).
• Attitude of continuous improvement, and lifelong learning.
• At least two years’ experience in a junior supporter care or administrative role
• Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
• Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
• Experience of outward facing donor stewardship, and relationship building.
• Excellent organisational and time management skills.
• Ability to prioritise workload, meet deadlines and possess problem solving skills.
• Ability to multitask and work in a fast-paced environment
• Can work on own initiative and be able to show initiative.

Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations. 

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.