Communication Manager Jobs

Caterham, Surrey – some flexibility for remote working

Caterham Salvation Army Church is looking to recruit a Corps Community Mission Development Lead. The position provides key support to the community church in the development and delivery of the mission programme, and of the five Salvation Army mission priorities, as we seek to develop a community who experiences fullness of life with Jesus.

This role has an “Occupational Requirement” to be a practising and committed Christian, actively involved with your own Church.

Key Responsibilities:

• Provide a welcoming, safe, environment for all members of the community.
• Build and maintain collaborative relationships with the Corps, other faith organisations, NGO’s, local schools, and local councils.
• Support the Corps Officer in the development and running of the church programme.
• Identify and apply for relevant funding opportunities.

The successful candidate will be able to demonstrate:

• Previous experience of working successfully in a similar role, to meet the changing needs of the community, who enjoys working as part of a team, and able to use their own initiative.
• Ability to work with and manage volunteers, including recruitment and development.
• Ability to encourage people in their Christian discipleship, and social action, including leading prayer, worship, and pastoral support as appropriate.
• Strong communication, interpersonal and collaboration skills
• Excellent organisational skills, attention to detail, effective time management, the ability to prioritise work and meet tight deadlines.
• Ability to use IT software such as Microsoft Office and Teams.
• Ability to work flexibly to deliver the requirements of the role such as evening/weekend work and hold a full driving licence.

Closing date: Saturday 21st September 2024.

Benefits:
25 days annual leave + bank holidays (pro rata for part time) a contributory pension scheme; season ticket loan; an employee assistance programme.

Appointment subject to Satisfactory References, proof of right to work in the UK and a satisfactory Enhanced DBS disclosure of the Adult and Child Workforce with Barred List check.

We reserve the right to close the vacancy earlier than the stated closing date should we receive a sufficient number of applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Ombudsman Case Handler

Do you have a passion for fairness and want to do work that makes a positive difference to someone’s life? 

Are you skilled in complaint handling and provide excellent customer service?   

We have exciting opportunities in the Assessment and Resolution Team for someone who wants to work in a lively and collaborative environment helping students who have unresolved complaints about their higher education provider.

This is also a fantastic hybrid working opportunity (with part-time hours considered) for graduates with an interest in the higher education and ombudsman sectors.  Full training and mentoring will be given, so if this sounds like something you would be interested in, then apply today!

Position: Case Handler

Location: Reading/Hybrid

Hours: Full-time, 35 Hours per week (part-time working considered)

Salary: £32,708 to £38,015 per annum pro rata

Contract: Permanent

Benefits include:

• Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays
• Contribution to Gym membership (on completion of probation)
• Attractive defined benefit pension scheme
• Enhanced maternity and paternity pay

Closing Date: 16 September at 10am. We are expecting a high volume of interest and may need to close applications without notice. Please apply as soon as you can.

About the Organisation

Our vision is that students are always treated fairly and it works towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond.

About the Role

As a Case-handler you will work as part of the team responsible for conducting the initial assessment process for complaints and for resolving complaints.  This is a public-facing role with a varied and interesting caseload that involves extensive interaction with students and universities/colleges.

Full training will be provided and a mentor will be at hand to help support and help you understand the needs and demands of the role.

Responsibilities include:

• Determine whether complaints are eligible for review and communicate decisions to students;
• Request and obtain documentation and information from higher education providers, students and student representatives;
• Promote early resolution of cases by contacting students, student representatives and providers with a view to negotiating the early settlement of complaints;
• Provide effective guidance to students, student representatives and providers on the OIA’s case-handling process, possible remedies and typical timeframes;
• Conduct reviews of complaints, draft and issue Complaint Outcomes

About You

You will have:

• Excellent written and oral/ telephone/video call communication skills.

• Excellent interpersonal skills.
• A customer service focus.
• High level of accuracy and attention to detail.
• Ability and willingness to learn new processes and procedures with a positive attitude.
• Resilience to work in a demanding and high-volume environment.
• Comfortable with technology and with the ability to adjust to new and changing IT systems and processes.
• Strong and recent experience of using Microsoft Word, Excel and Outlook.

The charity values diverse backgrounds, life experiences and perspectives.  It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service.  It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds.  Applications for full-time or part-time working will be considered.

Qualifications

Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.

You may also have experience in roles such as Customer Service, Complaint Handler, Case Handler, Ombudsman, Resolution, Resolution Case Handler, Resolution Worker, Case-Handler, Complaints Handler, Junior Complaints Handler, Graduate Complaints Handler, Telephone Complaints Handler, Customer Care, Customer Care and Complaints Handler, Complaint Handler and Client Liaison, Complaints Investigation, Disputes, Disputes Handler, Complaints and Disputes Handler, Complaints Officer, Disputes Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking for an experienced Regional Development Coordinator, to lead the coordination and management of all aspects of the StreetDoctors operations within the Southwest and South Wales Region (Bristol, Exeter, Cardiff and Swansea) and to ensure our programmes are fit for the future.

We are an award-winning national charity which trains over 9,500 young people affected by street violence each year in emergency first-aid through a team of 350 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.

As the StreetDoctors lead for the Region, you will provide leadership in partnership development, volunteer management, the delivery of training and maintaining quality standards.

The key areas of focus include:

● To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
● To develop and manage engaged volunteers and youth workers and ensure their expectations are aligned to the organisation's objectives and provide the best volunteering experience possible.
● To ensure the quantity and quality of training sessions and projects meet the required targets and new opportunities are maximised.

At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.

STEM Learning is a UK-based charity that focuses on enhancing STEM (Science, Technology, Engineering, and Mathematics) education for young people.

Their mission is to improve the quality of STEM education and inspire young people to pursue careers in these fields by providing support to teachers, schools, and other educational institutions. Their work ultimately aims to create a strong, diverse, and dynamic STEM workforce that meets the challenges of the future.

The Partnerships Development Officer will work as part of STEM Learning’s highly effective fundraising team including Head of Fundraising and a Bid Development Coordinator. You will contribute towards ambitious targets (£2m) by securing additional support from an existing network of funders and increasing the number of new corporate supporters for the ENTHUSE Charitable Trust.

Supported by the Head of Fundraising, you will receive hands-on guidance and opportunities to develop your skills and excel in your career. You will have the opportunity to manage and grow high-value accounts ranging from £50k-£350k, combining account management with strategic new business development. Whilst primarily focused on corporate partnerships, this role will also allow you to expand your fundraising expertise by engaging with trusts, foundations, and major donors.

STEM Learning strives to be diverse and inclusive – a place where we can ALL be ourselves. STEM Learning encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences.

As Partnerships Development Officer, you will: 

• Identify, engage, and cultivate new partnerships at 4- and 5-figure level supporting a team target of £2m
• Grow strong sustainable relationships with existing as well as potential funding partners, demonstrating excellence in stewardship
• Work with the team to build, manage and maintain a pipeline of prospects and ensuring timely progression through each stage from identification to stewardship.
• Develop creative ways we can engage with existing funders

Ideal skills and experience: 

• Experience of relationship building and sustaining excellent relationships
• Ability to spot opportunities to grow partnerships
• A proactive approach to feeding into partnership development strategy, generating ideas, and bringing external insight
• A confident networker, able to represent the charity to external stakeholders, build relationships and reputation and communicate effectively
• An excellent collaborator, who enjoys working with colleagues to create propositions around the charity’s strategic priorities
• Applications are welcomed from those with some fundraising experience who can bring relevant transferable skills from employment outside of fundraising or the charity sector.

Benefits include:

• Annual salary review
• 30 days annual leave plus bank holidays (up to 5 days leave can be carried over to the following leave year)
• Excellent pension scheme with employer contributions of up to 15%
• Private health care via Benenden Health plus Healthcare Cash Plan and Dental Plan
• Electric Car Benefit Scheme via Tusker
• Discounted gym membership, shopping discounts, Gourmet Society and tastecard dining cards, Kids Pass

Philanthropy Lead

Do you want the opportunity to work on the fundraising campaigns for two world-leading new hospitals? The Philanthropy Lead plays a pivotal role in the two fundraising campaigns supporting the building of the brand-new Cambridge Children’s Hospital and Cambridge Cancer Research Hospital.

If you feel you have the skills and experience for this varied and extremely rewarding role, then apply today!

Position: Philanthropy Lead

Location: Cambridge/hybrid (2 days per week in the office)

Salary: £35,000 - £40,000 per annum (depending on skills and experience)

Hours: Full-time, 37.5 hours per week (part-time hours are negotiable)

Contract: Fixed term 1 year (maternity cover)

Closing date: 8th September 2024, however, we reserve the right to close this vacancy once enough applications have been received or a successful candidate is found.

About the Role

We are looking for a motivated major gifts fundraiser to seek and grow relationships with supporters who can help us build a new Children’s Hospital and a new Cancer Hospital in Cambridge.

You will work with the Co-Directors of Philanthropy and Senior Philanthropy Lead to steward a group of senior-level volunteers for both the Children’s Hospital and Cancer Hospital.

As Philanthropy Lead, you will focus on cultivating new major donor prospects, developing loyal relationships, and ultimately securing financial support for our new hospitals. You will be talented at spotting opportunities as they arise, highly motivated and professional.

You will find yourself working with inspiring clinical teams; from nurses to matrons, surgeons and consultants – to senior hospital leaders and Trustees.

Key responsibilities include:

• Identify new prospects
• Research potential prospects to create useful briefing materials
• Cultivate prospects and donors through thoughtful engagement
• Secure gifts of £10,000+
• Steward existing donors with bespoke reports and engagement opportunities
• Work with senior volunteers and clinicians to engage with their networks of potential prospects and donors
• Contribute to the goals of the wider team
• Ensure Fundraising Regulation and GDPR compliance

About You

To be successful in this role, you will need to be passionate about the work of the trust. You will have 3 years of experience working in fundraising, ideally personally securing major gifts. You will be a skilled communicator, experienced in building and managing relationships with different stakeholders.

You will also have excellent written skills (applications, proposals and impact report writing) and be independent, resilient and creative with a willingness to support colleagues across the organisation.

You will be asked to send your CV and a cover letter explaining why you are a good fit for the role.

In return

This is an amazing place to work! Recently voted one of the top 100 hospitals in the world and a leader in the field of healthcare innovation, recognised across the world as a pre-eminent teaching hospital.

You will receive a fantastic benefits package including:

• Pension Scheme
• Group Life Assurance @ 4 x Salary

• Enhanced Maternity and Paternity Pay
• Annual Eye Tests + £65 (towards Computer Use Glasses)
• Leisure Centre on site
• NHS Discount Schemes
• Health Cash Plan - Medicash
• Employee Assistance Programmes

25 days of Annual Leave + Bank Holidays – Annual Leave increases by one day each year after 2 years of service up to 29 days

• Your Birthday off
• Cycle 2 Work Scheme

We strongly encourage candidates of different backgrounds and identities to apply.  Each new team member is an opportunity for the organisation to bring in a different perspective and further diversify the charity.

Other roles you may have experience with could include Fundraising, Fundraiser, Philanthropy, Philanthropy Fundraiser, Philanthropy Fundraising, Philanthropy Lead, Philanthropy Fundraising Lead, Major Gifts, Major Giving, Trusts, Major Donor, Major Donor Fundraiser, Major Donor Fundraising.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Facilities Administrator (Health & Safety & Compliance)

Salary: £25,300 per year

Hours: 37.5 hours per week

Contract type: Permanent 

Location: Bath

Additional information:

• A valid UK driving license and access to own vehicle – business insurance will be required for roles involving travel for work
• Please note this role is based at our Head Office in Bath with the odd, infrequent, travel across the South West to carry out site visits

The Role

As a vital part of the Health, Safety, and Facilities team, your role will be to uphold the highest standards of safety and quality in our accommodations, offices, and commercial properties. This encompasses a range of responsibilities from conducting thorough reports, and engaging qualified contractors, to overseeing and approving maintenance works. Additionally, a key aspect of your role will be to ensure that all operations are in strict adherence to legal compliance, safeguarding the well-being of all stakeholders and maintaining the integrity of our facilities.

Responsibilities include:

• Work with the Facilities & Property Manager to ensure statutory compliance across our services and premises 
• Maintain a good working relationship with the owners of our buildings/premises
• Liaise with landlords and contractors to facilitate a prompt and professional approach to repairs and maintenance keeping all parties fully informed at all times and obtaining all necessary consents 
• Carry out all duties in accordance with Health & Safety legislation
• Line manage the Facilities Admin / Reception Team, oversee their activities and carry out supervisions 
• Carry out, within reason, any other duties necessary to achieve the smooth running of the service and undertake other organisational duties, which are broadly in line with the above key responsibilities

Qualifications / Requirements:

• A valid UK driving license and access to own vehicle – business insurance will be required for roles involving travel for work
• Knowledge of statutory compliance across social housing and corporate buildings 
• Understanding of Health & Safety legislation 

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Sliding salary scale with salary increases every year for the first 3 years
• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

The role 

MIND in Haringey and its partner Public Voice deliver the Haringey Community Collaborative, providing strategic leadership and capacity building for the borough’s Voluntary and Community Sector (VCS). MIND in Haringey and Public Voice are ambitious, committed and passionate in their support of the VCS, and the social impact that it collectively delivers for residents and communities every day.

The Haringey Community Collaborative service involves providing Haringey VCS: 

• One-to-one and group capacity building support 

• Funding opportunities for projects addressing priority local challenges 

• Access to training and resources 

• A community of practice for collaboration and knowledge sharing, both in person and online. 

The Haringey Community Collaborative team is located across and employed by either Public Voice and MIND in Haringey. This role works alongside a manager for Haringey’s digital community of practice platform, NavNet; and a communications lead for the Community Collaborative. The role reports to the Haringey Community Collaborative Manager.

About You 

We are looking for someone who wants to make a difference to the local community through their work, supporting the success of the voluntary and community sector. You will need to have experience working with organisations and groups to help them develop and grow, and convening.

A confident public speaker with strong presenting skills with the ability to present to a wide range of diverse community groups. Able to engage with people and have a good understanding of co-production.

Able to carry out research and find suitable funding opportunities supporting VCS to write bids and method statements. Designing and delivering workshops on various topics that will support the local VCS in Haringey based on their needs. 

Having a knowledge of the VCS organisations within Haringey would be an advantage but not essential. 

Shine Cancer Support is a small but impactful national charity. We want every adult in their 20s, 30s and 40s diagnosed with cancer to know they’re not alone, and to have the support, knowledge, and confidence to navigate whatever cancer throws their way.

Shine is a small team of committed people who like to ensure that work isn’t a grind. We aim to have fun while making a difference to the lives of young adults with cancer and we’d love to have you on our team!

In addition to your salary, you’ll receive regular pension contributions (currently 3%, as mandated by the UK Government) and access to a bike-to-work scheme. We offer 28 holidays per year (including bank holidays) plus your birthday off each year.

To apply for this position, you must include a covering letter with your CV. 

Main purpose of the role

This is a key role supporting the delivery of the online and in-person programmes that we run at Shine Cancer Support. Our programmes are a vital means of support for the Shine community, enabling younger adults to cope with cancer, no matter the type or stage of cancer.

As a Programme Officer, you will play an important role in working with the Programme Delivery Manager to ensure that the content of the programmes meets the needs of our service users, and that they are delivered in a way which empowers younger adults and builds Shine’s community across the UK. 

Key Responsibilities

1. Programme delivery:

• In collaboration with other team members, facilitating a range of Shine programmes, both online and in-person. This will include Shine’s current programmes: Break Out and Shine Circles, as well as in-person programmes such as Shine Shake Ups. Training and supervision will be provided for both. Travel may be required to cities across the UK to facilitate programme delivery.

• Facilitating regular online ‘meet ups’ for Shine service users from across the country.

2. Programme administration:

• Managing programme applications from application to enrolment on the programme.

• Conducting pre-programme discussions with applicants, ensuring they know what to expect from the programmes, answering questions they may have, and keeping relevant, confidential notes.

• Sharing upcoming programmes with other charity contacts and/or healthcare professionals.

• Working with other members of the Shine team to oversee programme-related administration

• Assist in maintaining databases of confidential participant data.

• Responding to enquiries from programme participants throughout the course of the programmes and beyond.

Evaluation and Reporting:

• Supporting the Programme Delivery Manager to conduct programme evaluations to assess effectiveness and impact.

• Analysis of monitoring data.

• Drawing on qualitative and quantitative feedback to create resources and case studies to further promote the programmes.

Person Specification

Essential:

• Experience of leading groups, facilitating group conversations or delivering education.

• Willingness/ability to support the needs of a diverse range of individuals.

• Strong organisation and project management skills, and the ability to deliver and respond to challenges.

• Excellent written and spoken communication skills

• Ability to use data and evidence to monitor key performance indicators, helping to make informed decisions on the programmes.

• Well-developed interpersonal skills and the ability to interact with empathy to members of the Shine community.

• Excellent IT skills, including solid knowledge of Word and Excel.

Desirable:

• Experience of working in, or with lived experience of, healthcare environments.

• Experience in a caring or pastoral role

• Experience of supporting the administration of programmes or events.

• Knowledge of online databases and software including Canva, Dot Digital, Asana and Salesforce.

• Experience of managing projects remotely, including using tools such as Trello and/or Asana.

Other Requirements:

• Willingness to travel as required.

This job description summarises the main duties and responsibilities of the post.  You may be required to undertake other appropriate duties, which are within your capabilities or for which training has been given. You won’t be expected to carry out all of these roles immediately; we will support you to develop new skills as you progress.

Key approaches

● Respectful of the confidentiality of beneficiaries and the ability to work within charity law and governance structures.

● Ability to relate to our beneficiaries and volunteers, and to respond empathetically to difficult personal situations.

● Be prepared to have progress assessed regularly and be appraised annually should the role be extended.

● Willingness to work as part of a small team spread across the UK; this requires good communication as the ability to be flexible in the approach to work.

Successful candidates will be asked to undergo an enhanced DBS check in keeping with Shine’s Safeguarding Vulnerable Adults Policy.

What Shine offers

By sharing your skills, time and expertise with Shine, you’ll be contributing to the growth of a growing charity while also gaining insights into the challenges and opportunities that this presents. We expect everyone who works with us to like people and to be happy to contribute to the overall success of Shine, even if that means occasionally taking on tasks that aren’t in your job description. We are happy to fund relevant training, within our budget guidelines, and to provide opportunities for professional development and growth.

In addition to your salary, you’ll receive regular pension contributions (currently 3%, as mandated by the UK Government) and access to a bike-to-work scheme. We offer 28 holidays per year (including bank holidays) plus your birthday off each year.

Shine's Vision

We want every adult in their 20s, 30s and 40s diagnosed with cancer to know they’re not alone, and to have the support, knowledge, and confidence to navigate whatever cancer throws their way.

Shine's Mission

There’s never a good time for a cancer diagnosis, but in your 20s, 30s or 40s there are particular challenges to navigate, like work, dating, finances and more. At Shine Cancer Support, we’ve been there and we get it. We’re here to help you deal with everything that your diagnosis brings, before, during and after treatment, and to welcome you into our community.

Our values

1. Inclusive - Our services are open to anyone in their 20s, 30s and 40s with a cancer diagnosis, no matter what type or stage, when your diagnosis was, or whatever your background is.

2. Approachable - We want everyone in our Shine community to feel welcomed and able to get involved, and we design all our services to be friendly, fun and down-to-earth.

3. Authentic - We’re patient-led and passionate, and we want everyone involved to have a genuine and honest voice, with patients’ voices at the heart of our work.

4. Innovative - As a small charity, we’re adaptable and agile, and we seek to be responsive to needs as they change. We listen to what our Shine community is saying and strive to find practical solutions.

5. Empowering - Our services aren’t about us “doing” to or for you. We want to empower you to ask the right questions, get the right information, take control, and make the best decisions for yourself.

CCLG is the UK and Ireland’s professional membership association for all health professionals working in paediatric oncology or teenage and young adult oncology. We are also a leading charity and expert voice for children and young people with cancer.

As the Member Networks Executive, you will play a pivotal role in fostering collaboration, knowledge exchange, and professional development within the professional community. You will be responsible for coordinating and overseeing various specialist interest groups and meetings, ensuring that they provide valuable opportunities for members to engage, learn, and network. You will use your excellent customer service and organisational skills in a busy role engaging directly with all levels of members.

Our work

Each week in the UK and Ireland, more than 30 children are diagnosed with cancer. Our network of dedicated professional members work together in treatment, care and research to help shape a future where all children with cancer survive and live happy, healthy and independent lives.

We fund and support innovative world-class research and collaborate, both nationally and internationally, to drive forward improvements in childhood cancer. Our award-winning information resources help lessen the anxiety, stress and loneliness commonly felt by families, giving support throughout the cancer journey.

We are a registered charity and fundraise for our important activities through campaigns, donations and family involvement.

Main purpose of the job

This role will be responsible for providing administrative support and coordinating activities for various specialist groups within the professional membership association. It involves supporting the Chairs, organising meetings, facilitating communication between members, and ensuring the smooth operation of the groups to enhance member engagement and satisfaction.

Closing date for applications: Sunday 8 September 2024.

Hours: full-time (37.5 hours per week) or 0.8FTE (4 days per week). Other flexible working arrangements may be considered.

Location: This is a hybrid role based in Leicester (40% of time (2 days per week if full time) in our central Leicester office, the remainder remote working)

An exciting opportunity has arisen for an experienced and motivated professional interested in working in a thriving and successful Development team. We are seeking an individual who has the skills and determination to help support the University’s trust and foundation fundraising and enjoys working as part of a happy and vibrant in-house/remote team. 

Working to support the Senior Development Manager, Trusts and Foundations; the Development Officer, Trusts and Foundations will help to deliver the trust and foundation fundraising strategy. The post-holder will work alongside Development colleagues to identify funding opportunities both in the UK and internationally. The post-holder will have responsibility for securing significant new funds to support the strategic priorities of our £300 million fundraising campaign which covers a wide range of areas. This work will focus particularly on proposals for four and five figure gifts.

The post-holder will assist the Senior Development Manager, Trusts and Foundations, in cultivating currently engaged and new trusts, foundations and charities. They will work with the Senior Development Assistant (Research) to grow the pipeline of giving through research into suitable trusts and foundations whose aims are closely aligned with the strategic priorities of the University.

The post-holder will have experience of trust and foundation fundraising accompanied by a sound knowledge of university fundraising. They will be a creative and strategic thinker and possess excellent communication skills with the ability to work proactively, both internally and externally. This role will require knowledge of trust and foundation funders, excellent written communication skills and a high level of attention to detail.

Above all, the post-holder must be passionate about the role that philanthropy plays in supporting higher education for the benefit of society as a whole.

Employees of the University have access to a wide range of staff benefits including:

• Annual leave of 34 days, plus 5 public holidays

• Financial contribution to relocation

• Membership of the S&LAS Pension Scheme with generous employer contributions

• A hybrid working environment, including partial homeworking where appropriate and a range of family friendly policies 

• Staff discount scheme for local and national goods and services

• Free staff parking, employee Carshare and Cycle to Work Schemes and subsidised local bus travel

• Subsidised sports membership, reduced tuition fees on degree programmes for staff, access to training and development opportunities including LinkedIn Learning, access to library facilities, salary sacrifice scheme 

• A range of wellbeing initiatives including membership of Peppy, a health application that connects staff to expert practitioners and personalized support on health matters

Further information and informal enquiries may be directed to Veryan Vere Hodge, Senior Development Manager, Trusts and Foundations. 

Applications are particularly welcome from Black, Asian and Minority Ethnic (BAME) backgrounds, and other protected characteristics who are under-represented in professional posts at the University.

Equality, diversity and inclusion are at the heart of the St Andrews experience and form a central pillar of the University Strategy.  We strive to create a fair and inclusive culture demonstrated through our commitment to diversity awards (Athena Swan, Carer Positive, LGBT Charter and Race Charters). We celebrate diversity by promoting profiles of BAME, LGBTIQ+ staff and supporting networks including the Staff BAME Network; Staff with Disabilities Network; Staff LGBTIQ+ Network; and the Staff Parents & Carers Network.

This role is not eligible for visa sponsorship. Information on other visa options is available on the Gov website or by contacting our HR Immigration Team.

Closing Date: 13 September 2024.

We encourage applicants to apply online however if you are unable to do this, please call for an application pack.

Please quote ref: AD2735NK

The University of St Andrews is a charity registered in Scotland (No SC013532).

The Head of Governance  and Compliance is looking for a full-time Governance Coordinator to support the Governance Team at KCLSU. 

The Governance Coordinator is responsible for supporting the Head of Governance and Compliance with the delivery of the KCLSU Governance Strategy.  This includes supporting all aspects of corporate governance for KCLSU: in particular assisting with the timely review of policies and procedures; supporting the complaints management and reporting process (non-election); and coordinating our External Speaker processes for our student activity groups. The post-holder will also assist in the communication of Governance across KCLSU and support the process of staff and Trustee engagement with the Governance Strategy.

The post provides an opportunity to learn the functions and operations of effective governance in a charity and education setting

Governance Coordinator (Visiting Speakers) Role

The requirements and responsibilities of this role are central to understanding what is expected and these can be found in the role profile.  To be performing well in this area, you must be fulfilling the overall purpose of the role and visibly demonstrating the main accountabilities of the job.  This does not always mean that you are expected to fulfil every single responsibility, and you will agree priorities with your manager within the scope of your role profile.  You should make sure that you and your manager are broadly happy that your role profile is up to date

The Governance Coordinator is responsible for supporting the Head of Governance and Compliance with the delivery of the KCLSU Governance Strategy.  This includes supporting all aspects of corporate governance for KCLSU: in particular assisting with the timely review of policies and procedures; supporting the complaints management and reporting process (non-election); and coordinating our Visiting Speaker processes for our Student Activity Groups. The post-holder will also assist in the communication of Governance across KCLSU and support the process of staff and Trustee engagement with the Governance Strategy.

The post provides an opportunity to learn the functions and operations of effective governance in a charity and education setting. 

Core Tasks:

Visiting Speakers Responsibility:

Our Governance Coordinator is the key point of contact for all External Speaker bookings by KCLSU student societies and activity groups. 

Responsibilities include:

• Complete initial checks, and any required risk assessments, for all external speaker bookings, against the trigger criteria within the policy.
• Coordinate mitigations such as chairing training for events that are high risk.
• Liaise with Kings to enable student groups with external speakers to book rooms for events.
• Organise meetings with student groups to improve awareness, knowledge and understanding of how the KCLSU works to support freedom of speech at King’s.
• Work with the Head of Governance and Compliance on issues arising from External Speaker events or risk assessments. 
• Support reviews and provide data for the Trustee Board or Sub-Committees as required.
• Maintain and continue the development of automated recording processes to record, track and analyse trends for visiting speakers.
• Support the Head of Governance and Compliance in developing and delivering student group training and inductions for trustees and staff as required.
• Coordinate the work of the Governance Assistant in liaising with students and societies regarding arrangements for low to medium risk events, where no referrals need to be made for a full, joint risk assessment with King’s.
• Support the joint KCLSU and King’s College London freedom of speech initiatives through the work of the Freedom of Speech Advisory Group (FESAG) (Operations Group), agenda setting and servicing meetings

The post-holders shall also:

• Assist with the planning and scheduling of governance and policy related agenda items for the annual cycle of Board and Sub-Committee meetings;
• Support the governance-related policy review process, including developing new or updated policies, and their effective implementation;
• Provide support for the effective communication of Board and Sub-Committee information (non-confidential) to staff and student community to meet the requirements of the Articles;
• Jointly service with the Head of Governance and Compliance taking minutes for meetings for Board, Sub-committees and other governance events;
• Take meeting notes for the Head of Governance and Compliance’s project meetings as required;
•  Assist with the updating of annual policy and governance documents ready for incoming Officer and Student Trustee training;
•  Ensure the policy and governance sections of the KCLSU website are kept up to date with new policies and procedures.
• Service the  Health, Safety, and Wellbeing Committee.

A successful candidate must have:

• Experience of working in a busy administration role and ability to manage time effectively.
• Experience of working in a busy office environment with varying demands and deadlines.
• Experience of organising meetings and taking minutes during meetings. 
• Experience of building effective working relationships and communicating effectively with a wide variety of audiences.
• Experience of organising time and resources effectively and prioritising workload. 
• Experience of producing reports and presentations.
• Experience of writing policies, procedure and guidance.
• Experience of following procedures and maintaining accurate records for reporting purposes.
• Experience of training others (internal audiences) on aspects of the role for induction and knowledge sharing purposes.
• Experience of working in incident management/health and safety would be beneficial.

For further details and Person Specification, please review our Job Pack below.

Benefits of Working for KCLSU:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 34 days annual holidays including Bank holidays, volunteering days and wellbeing days
• Discounts and Venues
• £30 wellbeing allowance per term
• Employee Assistance Programme
• "No meeting Friday" ethos
• KEATS Learning Platform & LinkedIn Learning subscription
• Death in Service
• Access to Kings Libraries

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Eligibility:

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union
• Trustees should not apply for a role whilst in their term of office, or should their application be accepted or progressed to the interview stage.
• Ex-Trustees can apply for student staff (non-administrative) roles, as soon as they finish their tenure.
• Ex-Trustees can apply for career staff / permanent staff roles, only after a year has passed of them being a trustee. Applications submitted within the year should not be accepted or progressed to the interview stage.

ABOUT SCI

The Society of Chemical Industry (SCI), a registered charity, is an international forum where science meets business. Established in 1881 SCI’s main charitable objective is to advance the application of science into industry for public benefit, which it fulfils via events, publications and other activities. Today, with members in over 70 countries SCI facilitates open innovation, identifies and promotes emerging technologies in the areas of climate change and global health, and provides support for the next generation of scientists and engineers.  

THE ROLE

SCI is based in central London and is looking to appoint a Front of House Receptionist to be the main point of contact for visitors to the building. The role will sit within the Premises team and is responsible for managing the reception desk, ensuring a high level of service is provided to visitors to the building, and dealing with venue hire queries. We are looking for an energetic, professional and presentable team player, with excellent communication and customer management skills, and who associates with the objectives of SCI. The role also provides administrative support for the CEO’s PA on an as required basis.

The SCI building is a grade 1 listed building based in the prestigious area of Belgravia, which houses tenants and provides conference facilities for external clients. This is a great opportunity for someone looking to build experience in running a venue in a prime location.

SCI has a small and friendly team based in office. Flexibility and willingness to work with the wider team to achieve SCI’s objectives is crucial. Due to the nature of this role, it is office-based and candidates must be living in London.

Knowledge and skills required for this role

§  Demonstrable experience in a customer-management role in a professional organisation.

§  Professional, presentable and reliable, with excellent spoken and written English.

§  A degree in any subject or equivalent experience.

§  Excellent relationship management and communication skills, and able to be calm under pressure.

§  Able to handle venue hire queries and administrative tasks efficiently.

§  A team player but able to work independently when required.

§  Able to work in the UK.

APPLICATIONS

To apply please send a CV and cover letter outlining your skills, experience and how you are suited to this role. All applicants must confirm they can work the advertised hours and are London based. 

Please note we will not be able to reply if you do not have the core skills and do not provide a cover letter.

Job Description

Do you want to join a vibrant and growing charity group whose mission is to deliver positive change? Would you like to play an important role in supporting the organisation provide exciting learning opportunities that are tailored to people's needs?

Title: Event Administrator  

Reports to:  Senior Programme & Events Team Leader

Based: Remotely – however must be willing and able to travel as and when required to meetings and events.

Job Purpose: To organise the planning and implementation of Programmes & Events and maintain a high level of accuracy and detail throughout.

The role:
Arrhythmia Alliance Group is recruiting a Programme & Events Co-ordinator on a full-time, permanent, remote basis. Your skills will be essential in strengthening the charities profile through programmes and event planning and coordination.
You will support the organisation with its’ programme and events portfolio by developing healthy, professional, relationships at all levels. You will also showcase initiatives taken and their key impact in making a real difference in people's lives.

Main responsibilities:

- Plan, coordinate, attend and execute a range of charity programmes and events.

- Oversee all event logistics, including venue selection, contract negotiations, transportation, accommodation, and catering arrangements.

- Agenda and room allocations

- Liaise effectively with various vendors and service providers.

- Develop and manage budgets, providing financial reports and forecasts to senior management.

- Evaluate programme and event success through feedback collection and analysis, making necessary recommendations for improvements.

- Promote the organisation's brand image, values, and initiatives.
Ensure all events are compliant with relevant standards and other regulations.

- Diary management for all programmes and events

- Support in production of relevant presentations and be able to present on the Charity group whilst attending events online or in person.

- Take payments over the phone as and when required.

- Attend physical meetings and events as and when needed to provide support.

- Support the production of recording for Healthcare Professionals, patients and care givers for educational webinars & events using but not limited to Microsoft Teams or Zoom.

Person specification:

- Educated to GCSE level (minimum).

- Excellent verbal and written communication skills.

- Advanced Knowledge in Microsoft Word and Excel.

- Excellent organisational skills, with the ability to prioritise and manage own workload.

- Can undertake a wide variety of tasks and multi-task with ease.

- Ability to work on own initiative.

- Excellent attention to detail and accuracy

- Can work flexibly, and as part of a team.

- Professional & methodical and thorough approach to work

- Friendly, professional, punctual and polite.

- Must hold a valid UK Driving Licence.

Working closely with our existing Head of Services, you will have joint responsibility for the operational management of Services across our organisation. Key tasks and responsibilities will include:

• Line managing our Service Managers.
• Liaising with and reporting to commissioners.
• Monitoring service efficacy.
• Ensuring all services have written policies and processes in place.
• Supporting the senior management team with the development of new services.
• Acting as a Designated Safeguarding Lead.
• Mobilising new services.

You are required to maintain regular contact with partner agencies, commissioners and funders, negotiating on behalf of the charity, and building strong and positive relationships with others.

This role can be based in either Wiltshire or Devon, requiring travel across the South-West and a willingness to attend meetings in all our offices on occasion.

MAIN RESPONSIBILITIES

SERVICE DELIVERY MANAGEMENT TEAM

• Be an active member of the Service Delivery Management Team.
• Contribute to the development services across FearFree.
• Ensure FearFree complies with all legal requirements; advise the CEO when a breach is likely or has occurred.
• Achieve and maintain external accreditations, such as Leading Lights, ISVA Standards and Respect Standards.
• Provide cover for your counterpart Head of Services (primary responsibility for safety and support services).
• Act as a Designated Safeguarding Lead for FearFree.
• Support senior colleagues – including the Head of Communications, Head of Fundraising, and Head of Finance – to ensure excellent services and a joined-up approach. 

MANAGEMENT ROLE

• Attend management team meetings.
• Mobilise new services.
• Take a leading role in the writing and development of tenders and bids for new services.
• Working within the agreed policies, principles & codes of practice of FearFree, develop, implement, sustain and improve frameworks and systems to achieve objectives and priorities through effective procedures.
• Work with relevant senior managers to advise on formulating, updating & monitoring relevant FearFree policies & procedures, updating manuals as and when required, ensuring that support staff have appropriate access to them and record sightings of updates.
• Manage change in accordance with change control procedures.
• Liaise and network with other agencies, statutory, voluntary, & private as appropriate.
• Oversee the quarterly and annual reviews for Commissioners.
• Develop and manage own workload having the ability to work independently, using own initiative.
• Attend relevant local, regional and national groups, forums and meetings as appropriate.
• Contribute to the development of new projects as required.
• Manage other tasks appropriate.
• Ensure all services meet with the requirements of accredited bodies, legislation, contractual obligations, best practice and FearFree policies.

SUPERVISORY ROLE

• Ensure the provision of line management, support and supervision for Service staff.
• Respond to complaints escalated from the projects.
• Develop and oversee project/service plans.
• Monitor compliance with procedures at project level.
• Chair project/service management meetings.
• Ensure project reports and returns are completed on time.
• Provide advice, information, training and support to staff related to organisation policies and procedures as required.
• Arrange training courses or identify training opportunities to ensure staff & volunteers have access to specific knowledge related to relevant issues for service delivery.

For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.