Communication Manager Jobs in Manchester
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Purpose of the role
To deliver and develop the Day One Casework bedside model to patients, or those closest to them, impacted by serious or multiple injuries which could result in life changing consequences, such as disability or death, predominantly within Greater Manchester Major Trauma Hospital (GMMTH), Salford, but also in other hospital settings or Trusts as required.
To have a visible physical presence within the Trust and become embedded into clinical teams focussing on the major trauma pathways.
To work closely with those impacted by catastrophic injury, taking referrals and carrying out initial assessments of need, expertly navigating, signposting and putting services in place in the immediate aftermath of major trauma, including talking about and facilitating early access to legal support to aid rehabilitation.
To establish and develop relationships with key stakeholders to promote Day One and address the needs of those affected by catastrophic injury.
To work as part of the wider Day One Service’s team and organisation, taking responsibility for own record keeping and data collection in line with regulatory requirements.
Key responsibilities
The post holder’s primary duties and responsibilities are as follows:
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Work closely, and in partnership, with NHS clinical staff and relevant community and voluntary sector organisations, to address the needs of patients, and those closest to them, affected by catastrophic injury.
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Operate a case management approach to individuals, assessing and identifying needs, putting support in place including signposting, making referrals and direct support.
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Provide consistency in assessment of all patients, irrespective of injury cause, age, status, giving access to the earliest possible specialist legal advice which supports rehabilitation and NHS cost recovery.
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Maintain detailed case records, including accurate records of activity and intervention, using Day One’s Customer Relationship Management (CRM) system, capturing and storing data in line with Day One policies and procedures and regulatory requirements.
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Implement processes and procedures to collect patient and family feedback and contribute to ongoing monitoring and evaluation of Day One services through providing relevant information, case studies and reports.
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Build awareness of the role and charity’s purpose through building strong and effective relationships across the regional major trauma network, ensuring those who need it have access to Day One support.
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Work closely with local authority, statutory and voluntary organisations to provide patient and family support and advocacy.
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Help establish other support mechanisms once a person is no longer within the hospital setting, supporting the patient discharge process in conjunction with leadership from NHS staff.
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Identify and support the recruitment and supervision of Day One volunteers, where appropriate.
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Support the roll out of our Peer Support Service, focussed on promoting awareness and uptake within the region.
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Work closely with the wider team on performance, quality, safety and effectiveness of all services, ensuring appropriate safeguarding policies are followed.
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Work closely with our Fundraising and Communications team, supporting national activity, as well as regional initiatives to raise awareness and fundraise.
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Be prepared to travel across the region and, on occasion, to other sites and national meetings as required.
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Willingness to undertake continuous development and training for the role, including mandatory Day One and NHS Trust specific training.
How to apply
Please upload your CV, and answer a few screening questions, demonstrating how you meet the criteria and outlining why you’re interested in the role.
If you would like an information chat with the Casework Team Lead or to find out more information about the role, the contact details can be found on the attached recruitment pack.
Closing date: Midnight 2nd February 2025
First stage virtual interviews: Week commencing 10th February 2025
Second stage in-person interviews: Week commencing 24th February 2025
Please refer to the attached recruitment pack for more information.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
The client requests no contact from agencies or media sales.
Do you want to make a real difference in the lives of survivors of sexual violence? An exciting opportunity has arisen for an exceptional professional to lead Greater Manchester Rape Crisis.
The Board is seeking to appoint a new CEO to lead the organisation and to provide strategic direction for its staff, volunteers and supporters. You will have effective and comprehensive leadership, management and communication skills, with experience of leading high performing teams. You will be a confident communicator and ambassador for GMRC.
If you have a strong empathy with this area of work; if you value integrity, compassion and teamwork; if you want to work in an inclusive and nurturing environment; if you have a feminist understanding of sexual violence and knowledge of the causes and impact then this could be the next career challenge for you.
Closing Date: Friday 14th February 2025 at 12 noon
Hours: 35 per week with the possibility of hybrid working
Annual Salary: PO7-PO8 starting at £52,805 - £56,073
Interview dates: TBA
FIXED TERM CONTRACT FOR 12 MONTHS WITH POSSIBILITY OF EXTENSION SUBJECT TO FUNDING
PLEASE NOTE this role is restricted to female applicants under the Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010)
It is a policy of Greater Manchester Rape Crisis that ex-service users have a waiting period of six months before applying for any posts as a paid employee.
The client requests no contact from agencies or media sales.
Age UK Mid Mersey are offering a great opportunity to join our professional, innovative and dedicated team to help launch a new lottery funded Maintenance Cognitive Stimulation Therapy (MCST) programme in Mid Mersey’s four boroughs: Halton, Knowsley, St Helens and Warrington.
Maintenance Cognitive Stimulation Therapy (MCST) is a weekly group programme for people living with mild to moderate dementia or cognitive impairment.
Group members take part in meaningful and stimulating activities, proven to help maintain memory and mental functioning. The groups provide a fun, supportive environment where people can build new friendships.
Activities include:
- discussions
- word games
- quizzes
- physical activities
- creative and musical activities.
Cognitive Stimulation is the only non-drug treatment recommended to improve cognition, independence and well-being by the National Institute for Health and Care Excellence (NICE).
Alongside the MCST group sessions the programme will also provide advice, information and facilitated peer support for the carers of groups members.
The MCST Team Leader will lead a small team of MCST group facilitators, Carer Support workers and volunteers.
The Team Leader will plan programmes, provide support and supervision to staff, and ensure compliance with relevant guidelines and standards. They will be responsible for undertaking initial assessment visits with clients in their own homes to ensure the MCST programme is appropriate for them.
Travel across Mid-Mersey is expected so the post holder must have access to their own vehicle and a full clean driving licence.
Full training in MCST will be provided alongside management training and mentoring.
Full job details are contained within the supporting Job Description and Person Specification.
Actual Salary for 21hrs £16,200 per annum (£26,700 FTE)
Application Process:
To apply, please visit our website to complete an Age UK Mid Mersey Employee Application form, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, your personal details will be excluded prior to shortlisting.
Age UK Mid Mersey is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application form, and if offered the post, we will require two employment references including your current or most recent employer.
The post is also subject to an Enhanced DBS Certificate.
Closing Date: 23:59 on Sunday 26th January 2025
Interview Dates: Interviews will be held w/c 3rd February 2025
Age UK Mid Mersey exists to promote improved quality of life and empowerment for people aged 50+ and their carers.
The client requests no contact from agencies or media sales.
Freshwater Habitats Trust is the UK’s leading charity for all freshwaters. We are an evidence-based, conservation charity that works to protect UK and European freshwater wildlife through practical and innovative nature conservation projects.
Data and evidence are vital in prioritising our work across the organisation and building the Freshwater Network. They are also vital when influencing external audiences to achieve our mission to reverse the decline in freshwater biodiversity.
This is a new role in the organisation and reflects an urgent requirement to collate, organise and manage a large volume of research, survey and other data collected by Freshwater Habitats Trust over the last four decades, the potential of which is not currently being fully realised.
It is critical that through the development of an organisational data strategy we can:
· Provide evidence of our research and advocacy.
· Showcase Freshwater Habitats Trust’s expertise.
· Facilitate effective teamwork within and between project and organisational teams.
· Enable efficient project delivery and public / partner engagement.
· Guide the strategic delivery of conservation projects through Important Freshwater Area analysis mapping and reporting.
The role will work closely with the strategic Research and Data Sub-Group of the Senior Management Team who are responsible for driving this work forwards.
This position requires a creative, dynamic and enthusiastic person who works well as part of a team whilst being self-motivated and ambitious.
Closing Date: 7th February 2025
Interview Dates: 28th February 2025
Freshwater is our passion. Together, we can make a difference for wildlife.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A rare and exciting opportunity to support the fundraising, strategic development and impact evaluation of a wide range of Charities in the UK, as part of a friendly and supportive consulting team.
Charity Fundraising Ltd provides a comprehensive range of fundraising, strategic consultancy and evaluation services to Charities and other not-for-profit organisations. Established in 2000, our services range from grant and contract bid writing and review, to developing fundraising strategies, developing M&E frameworks and undertaking project and programme evaluations. We also offer a range of strategic support, mentoring and training. We work with lots of amazing charities, both local and national, small and large, across the UK, covering themes such as: Homelessness; addiction; youth; community; disability; mental health; minoritised groups; medical conditions; heritage; environment and more.
We are seeking an exceptional fundraiser who can offer a strong track record of driving organisational growth in the voluntary sector. Multi-year experience in two or more of the following core service areas is essential:
- Achieving major grant funding from trusts, foundations, lottery distributors, public sector agencies or similar.
- Planning and developing successful fundraising strategies and action plans.
- Undertaking voluntary sector project evaluations / developing M&E frameworks.
- Planning and developing successful contract tender submissions.
The role is varied and interesting - managing a portfolio of clients and supporting them directly or strategically with their fundraising, impact evaluation and organisational development. Our consultants are all employees and we work closely together as a supportive team, sharing and developing skills and knowledge. We anticipate the appointee may not hold experience across all core areas of our services. We will enable the appointee to focus on projects that play to their strengths and experience and provide further support and training as necessary.
Based from home (must be UK resident), with ad hoc client and team meetings/socials (all travel paid), mostly within England. All IT equipment provided. Full-time or part-time (minimum 0.8 FTE - 28 hrs).
Benefits include: 24 days paid annual leave (pro rata), 4% employers pension contribution, potential cash / annual leave bonus, CPD budget and paid CPD time + lots of opportunity to learn from our experienced consultant team.
Please note that applications will only be considered where the screening questions are fully completed.
Here's what some of our team say about working for Charity Fundraising Ltd:
"I don’t think I have ever worked with such a nice bunch of people, everyone has been very welcoming, supportive and just all round lovely"
"I really enjoy working for CF because I get to work independently with a diverse range of interesting clients, and am also part of a great, supportive team - best of all worlds!"
“Supportive and fun team; and great to learn new ideas from others fundraising skills, knowledge and expertise”
"I love being part of such a passionate, professional team and who prides itself on building close working relationships with each other and with our clients."
The client requests no contact from agencies or media sales.
Are you passionate about making a real difference in the lives of people living with Dementia or mild cognitive impairment?
Do you:
- enjoy working with groups of older people?
- have excellent communication skills?
- enjoy fostering creativity and independence?
- want to deliver life-enhancing programmes?
Age UK Mid Mersey has just been awarded National Lottery funding to develop and deliver evidence-based Maintenance Cognitive Stimulation Therapy (MCST) group programmes for older people experiencing cognitive impairment or who are diagnosed with mild to moderate dementia. MCST is a weekly group programme for people living with mild to moderate dementia or cognitive impairment. Group members take part in meaningful and stimulating activities, proven to help maintain memory and mental functioning. The groups provide a fun, supportive environment where people can build new friendships.
The programme will be overseen by an MCST Team Leader and delivered by a team of four MCST Facilitators, who will work in delivery pairs, and two carers support workers. One MCST Facilitator pair will deliver 2 group sessions a week in Halton and Warrington and the other pair in St Helens and Knowsley.
We are recruiting four part-time MCST Facilitators who will work in delivery pairs. One pair will deliver group programmes in Halton and Warrington and be based in our Runcorn Office. The other pair will deliver programmes in St Helens and Knowsley and be based at our head office in St Helens.
The facilitators will work closely with the MCST Team Leader to plan and deliver MCST programmes in their two Boroughs. Each programme will run for 12 weeks and will consist of four-hour activity sessions with a shared lunch. Facilitators will adapt the session delivery to meet the needs and specific interests of group participants ensuring the sessions are engaging and meaningful.
Facilitators will also work closely with the carers support workers and ensure that joined up support is provided to participants and their significant others.
Travel across Mid-Mersey is expected so the post holder must have access to their own vehicle and a full clean driving licence.
Full training in MCST will be provided alongside comprehensive induction and role specific training.
Full job details are contained within the supporting Job Description and Person Specification.
Actual Salary for 15hrs £10,722 per annum (£25,020 FTE)
Application Process:
To apply, please visit our website to complete an Age UK Mid Mersey Employee Application form, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, your personal details will be excluded prior to shortlisting.
Age UK Mid Mersey is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application form, and if offered the post, we will require two employment references including your current or most recent employer.
The post is also subject to an Enhanced DBS Certificate.
Closing Date: 23:59 on Sunday 26th January 2025
Interview Dates: Interviews will be held w/c 3rd February 2025
Age UK Mid Mersey exists to promote improved quality of life and empowerment for people aged 50+ and their carers.
Scotty’s Little Soldiers is a UK-based charity dedicated to supporting military children and young people (0 to 25 years) who have experienced the death of a parent who served in the British Armed Forces. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity offers a unique blend of emotional, practical, and educational support to over 700 young people, and we have big ambitions to support over 1,000 children annually by 2030.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
The Head of Finance will be a key member of the senior leadership team, supporting the charity in developing and delivering our growth plans.
Role Mission:
“I am here to help the charity achieve its mission by ensuring it is financially sound, compliant, transparent, and uses its funding in the most impactful ways.”
Key Duties:
· Ownership of the finance function.
· Preparation of budgets, forecasts, and cash flows.
· Maintenance of financial ledgers and accounting processes.
· Preparation of Monthly Management Reports for Chief Executive & Trustees.
· Cash management and treasury duties, including credit control.
· Stock control.
· Management of Grant income and spending.
· Ensuring that appropriate systems and internal controls are maintained.
What are the 3-month goals for this role:
· Prepared the charity’s 2024 annual accounts for external auditing.
· Completely familiarised with all aspects of the charity’s financial recording and reporting.
· Providing the existing, regular financial report to the team including the monthly management report.
· Can articulate the charity’s goals, culture, and impact, and how Finance supports this to happen.
What are the 6-month goals for this role:
· Evolved the financial reporting to provide better financial information to the team and streamlined the processes involved.
· Reviewed & improved the grants income tracking and reporting processes
· Successfully managing the charity’s cash flow in line with its Reserves Policy.
· Completely accountable for all aspects of the HoF JD by now.
What are the 9-month goals for this role:
· Streamlining of all financial processes and improving where possible.
· Proactively identifying opportunities to improve income and spending efficiencies through financial data analysis.
Skills & Experience - (E) Essential (D) Desirable
· Accountancy qualifications (ACA, ACCA, or CIMA) (E)
· Experience of working in finance in a non-profit organisation (D)
· Strong interpersonal, communication and presentation skills both to internal and external stakeholders (E)
· Experience in financial planning and informing strategic decisions. (E)
· Experience overseeing all aspects of finance from transactional finance to reporting functions. (E)
· Solid understanding of financial software and systems (E)
· Previous staff management (D)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title Support Line Officer
Reporting to Support Line Leader
Location Remote
Hours 35 hours full time, part time job share considered
Salary £27-30k
We are seeking a remote-based Support Line Operator to join our small and friendly team, answering enquiries from kidney patients, families and carers by telephone, email and social media channels, driven to provide an excellent experience for every contact.
The Kidney Care UK Support Line provides practical information and non-medical advice for anyone affected by chronic kidney disease.
From Monday to Friday, 9am to 5pm, the Support Line is accessible by telephone, email and social media. We provide best in class information and support at the first point of contact, knowledgably responding to enquiries with care and compassion.
About you
We are seeking someone with experience of responding to incoming enquiries for a health or care patient support/charity helpline or patient support service.
Ability to deal professionally, calmly, and sympathetically with people affected by kidney disease.
You must have Excellent communication skills, able to engage and reassure by phone and in writing.
You will need to be confident using social media and MS Office for professional communications.
Interviewing on 19th and 20th February
We are the UK's leading kidney patient support charity
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Delivery Lead
We’re looking for an enthusiastic and motivated individual to work alongside the current Service Delivery Lead and wider service delivery team across North East and Yorkshire.
This is a part-time, remote working role covering North East and Yorkshire.
Position: S11221 Service Delivery Lead
Location: Home-based, North East and Yorkshire. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings).
Hours: Part-time, 21 hours per week
Salary: £30,000 per annum
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 2 February 2025
Interview Dates: 12 and 13 February 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
You will ensure effective delivery of high quality stroke support services within the locality area, to enable stroke survivors and their carers to receive the best possible support to rebuild their lives after stroke. The Service Delivery Leads report to the Associate Director for North East and Yorkshire.
As a member of the North East and Yorkshire leadership team, you will be working within their Team Agreements. These will be shared as part of the recruitment pack, and form part of the recruitment process.
About You
You will have a proven record of:
• Management experience in relation to service delivery
• Experience of working in partnership with other organisations, ideally in health and social care/the NHS
• Experience of leading high performing teams with paid staff and volunteers and experiencing in growing and developing staff, volunteers and teams.
• Excellent communication skills
• Ability to effectively balance a number of competing priorities, an agile and flexible approach to workload, and balanced decision making skills
This role requires travel across and within the North East and Yorkshire locality.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
Finding strength through support
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
Everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
The charity provides specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
Join the only charity in the UK providing lifelong support for all stroke survivors and their families, providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
The team are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that this vital support can be provided.
The Association is driven by ambition to improve the lives of everyone affected by stroke. This means they are determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of its people. Guided by an approach to solving inequity in stroke, the organisation is prioritising listening to, and learning from, lived experience across the charity.
The organisation is working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. Particularly from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the charity works.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and is committed to continuously improving its diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Service, Service Delivery, Stroke Support, Service Lead, Service Delivery Lead, Stroke Support Lead, Service Manager, Service Delivery Manager, Stroke Support Manager, Stroke Service Mangaer, Stroke Service Lead, Stroke Delivery Service Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Supporter Development Officer
We have an excellent opportunity for a proactive and professional team player with outstanding communication, decision making and interpersonal skills and a strong customer service ethic.
Apply now and join a busy Supporter Development team who cover a number of areas including raffles, lottery, membership, regular giving, reactivation, consent management, gift aid and cash giving.
Position: Supporter Development Officer
Location: Remote (with monthly onsite attendance in Sidmouth)
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday
Salary: £30,515 per annum
Contract: Permanent
Closing date: Tuesday 28 January 2025
About the Role
As Supporter Development Officer, you will deliver campaigns and activities for the Supporter Development side of the Individual Giving team, successfully managing the supporter development activity in line with the agreed annual targets and the Fundraising Strategy. Working with the Senior Supporter Development Officer and the Supporter Development Manager, you will deliver the supporter development roadmap, continuously monitoring performance and making improvement recommendations.
Principle duties include:
· Managing integrated donor journeys on channels such as online, post and social, with a donor centric approach.
· Inputting into and delivering the Fundraising Strategy within the Supporter Development Team.
· Working within the Supporter Development Team to deliver a donor centric lifetime value optimised approach.
· Report on the targets and KPIs of campaign activity.
· Applying a test and learn strategy for supporter journeys, and sharing learnings with the Supporter Development Team, upskilling team knowledge and experience within key areas of delivery.
· Project managing campaigns and activity including expenditure budgets.
· Working closely and in partnership with The Donkey Sanctuary’s external agencies to deliver campaign activity.
About You
With experience of working with databases and spreadsheets, you will have a high level of data protection/GDPR knowledge and meticulous application.
You will also have experience of:
· Demonstrable experience of managing fundraising or customer service campaigns and activities.
· Project management experience.
· A proven track record of working within a team environment with complex internal stakeholders.
· Experience of managing direct marketing budgets and of supporting direct marketing analysis to enhance the performance of channels, products, and specific appeals.
· Knowledge and experience of CRM systems.
· Able to maintain a high level of accuracy and attention to detail whilst working with a number of conflicting demands and deadlines.
What you get in return…
· Competitive pension.
· Life assurance.
· 31 days holiday (including Bank holidays), rising to 34 with each full year of service.
· Wellbeing team.
· Recorded Pilates classes.
· Long service awards.
· Healthshield plan
· Free parking.
· Subsidised restaurant and shop.
About the Organisation
The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Fundraising, Supporter Experience, Supporter Care, Customer Service, Project, Project Management, Fundraising Officer, Supporter Experience Officer, Supporter Care Officer, Customer Service Officer, Project Officer, Project Management Officer, Customer Service Agent, Customer Service Executive, Customer Service Support, Customer Service and Fundraising Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
We are looking for someone with excellent leadership and interpersonal skills to grow the delivery of our programmes across Manchester.
The King’s Trust is committed to building a workforce that is as diverse as the young people that represent modern-day Britain, and we are ultimately here to support. As part of our Equality, Diversity and Inclusion strategy we are wanting to build a management and leadership team that has greater representation of the diverse communities across England and particularly welcome candidates with lived experiences from Black, Asian and ethnic minority backgrounds.
You will be integral to the England leadership team and have responsibility for a team of managers and youth development leads working across the Manchester area supporting young people through our direct delivery to young people and with specialist delivery partners. Your work will ensure our footprint mirrors the communities in which we work and the young people we support.
This role is perfect for you if you have a strong track record in operational management (ideally 5 years plus) together with the experience of leading a large staff team with knowledge of foundational employability and enterprise and if you are seeking a role where you can shape, influence, and implement, ensuring excellent standards of delivery. Regular attendance at our King’s Trust centre in Manchester will be required.
We are looking for a passionate and driven colleague, who is able to work collaboratively across the Trust and champion the work of the Manchester team both internally and externally.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Work setting: Remote
Salary: £23.77 per hour
Contract: Temporary until 31st March 2025
Hours: Full-time (35 hours per week)
Location: London / remote
Do you have expertise in early years and perinatal mental health, combined with a talent for research and stakeholder engagement? Are you familiar with participant and patient confidentially requirements? Do you have knowledge of safeguarding requirements for adults and children?
TPP are recruiting a proactive Regional Implementation Advisor on behalf of our client, a respected mental health charity focused on supporting children and their families.
The Role:
As a Regional Implementation Advisor, you'll ensure that projects and training streams are informed by the latest policy and research. Your work will focus on integrated, preventative, and early intervention support for families, with a particular emphasis on the early years and perinatal mental health.
Responsibilities:
- Leading research activities and contributing specialist knowledge of research methods.
- Building and maintaining strong relationships with regional stakeholders, including local authorities and the voluntary and community sectors.
- Facilitating events, such as Communities of Practice and Action Learning Sets, to share best practice and insights.
- Contributing to the creation of high-quality resources tailored to the needs of regional areas.
- Representing the organisation at national conferences, events, and external meetings.
- Ensuring equity, diversity, inclusion, and safeguarding considerations are embedded in all activities.
Requirements
- Knowledge of local authority and voluntary sector landscapes in early years and family hub policy.
- Awareness of UK policies related to health and social care for families with young children.
- Understanding of parent-child relationships, attachment theory, and mental health.
- Strong stakeholder management, communication, and facilitation skills.
- Proficiency in Microsoft Word, Teams, Excel, Outlook, and PowerPoint.
- Ability to manage competing priorities and work to tight deadlines.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Hours: Full-time
Remuneration: Up to £23,850 (dependent on experience)
Duration: Permanent
Location: Based within UK-Med’s two (2) warehouses at Stockport (SK4 and SK8) including occasional visits to UK-Med’s office in Manchester.
This position is based in the UK; applicants must have the legal right to work in the UK and provide relevant documentation upon request.
Are you willing to work hard and support our exciting warehouse operations by using your expertise to help UK-Med deliver life-saving medical aid?
UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years.
We are seeking a warehouse assistant to join our growing team. You will be working alongside the UK-Med Warehouse Manager to undertake key work in our warehouse.
You will be managing stock, maintaining kit and equipment, and temperature mapping the facility. You will support our training events and teams who travel overseas by preparing equipment for dispatch and driving to venues in the UK as required.
You will be working across two sites around Stockport, based 3 miles apart. Flexibility on a day-to-day basis will be required.
We need a proactive and flexible individual who is ready to deploy as required to support UK-Med's diverse global projects. Whether it’s assisting with urgent shipments or traveling to provide on-the-ground support during overseas deployments, your role will be vital to ensuring the success of our humanitarian efforts. Your positive, problem-solving approach will be crucial in adapting to the ever-changing needs of our mission.
We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference.
How to apply
We strongly recommend that you read the Candidate Information Pack - Warehouse Assistant - Janaury 2025 before applying for this role.
To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.
Your cover letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification
Applications must be submitted no later than Monday 20th of January 2025
Applications for work in the UK can only be accepted from people with an existing right to work in the UK.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
*Please note this is a homebased role - homebased staff are welcome to work from any King's Trust office as they wish.
As The King’s Trust International enters its 10th anniversary year and aims to expand its reach, we have an exciting opportunity that will be pivotal in strengthening the finance function for the charity.
You will be working closely with our Senior Head of Finance and existing Finance Executive to provide support to the charity across all aspects of financial management.
With a particular focus on supporting the fundraising teams and income recognition, this role will work closely with fundraising colleagues to record, analyse and accurately forecast income for King’s Trust International and its newly established trading subsidiary. You will lead on all aspects of management accounting for the trading subsidiary and support with the preparation of the financial statements.
Your excellent communication and interpersonal skills will enable you to build effective relationships with all colleagues across the organisation and your excellent planning and organisation skills will enable you to prioritise and multitask in this busy and multifaceted role.
Perks for working at The King’s Trust International:
- Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
- Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave and pro rata entitlement for shared parental leave. Receive 8 weeks full pay for paternity leave.
- Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance including compressed hours and hybrid-working (part office - part home based) or working from home options.
- Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
- A free employee assistance programme (EAP) to support your mental wellbeing.
- KTI will contribute 5% of your salary to the workplace Pension Scheme
- Generous life assurance cover (4 x annual salary)
- In-house and external training opportunities available throughout the year
King's Trust International is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks (or international equivalents) in accordance with the Codes of Practice for all roles within King’s Trust International, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
In further support of a Safeguarding First approach we are signatories to the Misconduct Disclosure Scheme. The Scheme facilitates the sharing of misconduct data between employers. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her/their understanding of these recruitment procedures.
We are committed to equitable work practices and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian, Mixed and other Ethnic candidates which are currently under-represented throughout King’s Trust International. As a disability confident employer, we will interview applicants that meet the essential criteria who have declared a disability. Please let us know if you need any adjustments at the interview stage.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Brand and Content Adviser
Location: Global remote
Salary: £55,00 - 60,000
Closing date: 15 January 2025
Our vision at UnitedGMH is a world where everyone everywhere can access mental health support. We use our expertise in advocacy, financing and campaigning to advance this vision, focussing on rights, health systems, ecosystems, and field building to deliver progress. We are looking for an experienced and dynamic Brand and Content Adviser to help increase our profile and impact through effective brand, social media and creative content approaches.
Reporting to the Communications Director, this new role will be part of a small international communications team covering strategic communications and media for UnitedGMH and the Global Mental Health Advocacy Network (GMHAN). You will have responsibility for helping manage freelancers and engaging with partners.
This is a great opportunity for a creative and entrepreneurial individual to help us tackle the challenges facing people with mental health needs worldwide.
Key responsibilities
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Working with the Director of Communications and wider team, contribute to the development of a long-term global brand, content and channels strategy which harnesses the strengths, expertise and impact of UnitedGMH to best effect.
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Provide clarity, guidance and insights to inform the development of our online channels and products.
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Work with colleagues to plan and deliver creative and informative content that reaches and engages audiences with our work and brand.
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Produce and commission multimedia resources to tell the story of UnitedGMH’s mission and impact.
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Monitor social media performance and provide insights on brand, content and channel effectiveness. Drive the continuous improvement and optimisation of our content.
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Provide guidance and quality assurance to ensure that our online content reflects the brand in a consistent and compelling way, wherever you are in the world.
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Share and promote best practices with colleagues, and collaborate effectively to support our shared goals.
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Regularly review and update our website content and structure to optimise it for our audiences.
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Provide direction, management support and mentoring to the Communications Officer.
Skills and experience
Essential
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Experience of shaping and delivering brand, content and social media strategies for international organisations.
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Deep understanding of tools, techniques and approaches to monitoring and analysing data, and of using insights to continually inform and evolve content strategies.
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Excellent interpersonal and team working skills. Able to engage and support colleagues in developing content and promoting a unified brand externally.
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Strong creative instincts with the ability to produce, commission and curate technical information in an engaging way to a diverse global audience.
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An understanding of global advocacy communications and campaigns approaches.
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Fluent in English with excellent written and verbal communications skills.
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Line management experience.
Desirable
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Experience of working in global health, mental health or international development sectors.
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A network of freelance contacts, e.g. photographers, videographers, graphic designers.
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Knowledge of other language/s.
This is a global remote role and you must already have the right to work in the country where you are based.
To apply, please submit your CV and Cover Letter via the Charity Job website by 12pm GMT on 15th January 2025. No direct applications will be accepted.