Communication Manager Jobs in Manchester

NAPAC is seeking Call and Email Handlers for our support services in Stockport

NAPAC provides the only free national support service for adult survivors of all types of childhood abuse. We offer specialist, confidential support to all adult survivors of any type of abuse, operated by experienced staff and trained volunteers.

We are looking for new colleagues who are empathetic and resilient with a real passion for supporting people through their healing journey. We want our team to reflect the diversity of the people we support, and actively encourage applicants with different lived experience.

NAPAC works closely with the criminal justice and public health sectors. We support survivors to navigate and understand their options with criminal and civil law, and in healing and recovery. Choice is key, and our website provides a lot of free information for survivors and those supporting them. 

As a trusted public-health organisation, people use NAPAC’s services to support their overall health and wellbeing, to build and improve their resilience, and to be able to make brave, positive choices every day – including asking for help when they need it.

Those using our services ask for support with a range of concerns, including anxiety, depression, isolation, navigating relationships, dissociative identity disorder, reporting to the police, domestic and sexual violence, boundaries, and complex post-traumatic stress. For many, contacting NAPAC is a first step to recovering from trauma and leading happier, more fulfilled lives.

NAPAC support service often hear from adult survivors that are disclosing their childhood abuse for the very first time, so sensitivity, safety and confidentiality are highly important.

So, if you are someone who is looking to make a real difference in the lives of the people we support by empowering them through emotional support, and understanding, then this job role is perfect for you.

As a support line Call Handler, you will be a key member of our dedicated team, providing emotional support and a safe environment for callers with a wide range of complex issues.

NAPAC offers full training and hands-on support for call handlers with every call they receive. You will use the knowledge and skills you’ve developed through our training to explore issues relating to childhood abuse and it how it effects adulthood and signpost callers to relevant resources and services that can provide more in-depth support. Calls are caller-led, and you will be there to empower each caller to take back control in their lives.

Key Responsibilities:

• Follow confidentiality and safeguarding policies
• Provide appropriate signposting to external services in accordance to callers identified needs.
• Ensuring that key record keeping is maintained to the required standard and contributing to service monitoring requirements
• You will have the emotional resilience to be able to support individuals who may be severely distressed, experienced trauma, and people who may be at risk of harm.
• The ability to think on your feet to support callers who may call during panic attacks or flashbacks
• Excellent communication skills, spoken and written.
• Providing email support to individuals.
• Being flexible in your approach to your work in line with changing and growing needs of the support service.
• To be Caller led and be able to keep your own personal boundaries whilst working in your own unique way.

Salary: £26,520 per annum, pro rata, plus pension and an employee benefits package.

Hours:  17.5 per week (0.5 FTE) to be worked flexibly across the week, in person. Remote and hybrid working is not available for this role.

Contract: One year, with possibility of extension subject to funding.

Closing date for applications: 10am Monday 3 February 2025. Shortlisted candidates will be contacted directly. 

Application is by completion of the NAPAC application form. CVs cannot be accepted.

Full information and the application form can be downloaded from our website.

Permanent

0 Hour Contract (as and when required)

£12.00 per hour

Location - Please note this a peripatetic role so the successful candidate will be required to work at multiple locations - these are the Heaton Moor, Heaton Moor bookshop, Northenden and Levenshulme Shops.

We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.

We are looking for a Regional (Peripatetic) Sessional Shop Assistant to cover four of our shops in the Manchester area. These shops are Heaton Moor, Heaton Moor bookshop, Northenden & Levenshulme. You would need to have access to your own transport or if not there would be a requirement to use public transport to fully cover these shops. All travel expenses would be covered.

Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.

We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instil an energy to those around them. Have you got a creative ability that you can bring to the role?

You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.

It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

If you have what it takes to work hard but have some fun along the way, and support your Shop Managers to be the best, then this is the place for you!

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.

This vacancy closes at midnight on Friday 31st January 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Friday 17th January.

Interview date to be confirmed.

IN2

This is a great time to join GamCare as we are growing the reach of our services. 

We are recruiting a Team Leader for our South East regional service that supports people affected by gambling. 

This is a brilliant opportunity for someone who is passionate about leading and supporting staff and enjoys both operational planning and the delivery of services, alongside developing and innovating to ensure continuous improvement and learning.

About Us

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling. We operate the National Gambling Helpline, provide direct support for anyone who is affected by gambling, create awareness about safer gambling and support pathways, and encourage an effective approach to safer gambling within the gambling industry.

The role

The Team Leader is responsible for supporting the delivery of an effective and responsive service across the South East region.

Key responsibilities include

• Providing day to day support to a team of Gambling Support Practitioners to ensure safe and effective interventions in supporting those affected by gambling 
• Managing practitioners for their performance improvement and professional development
• Assisting the Service Manager with strategic decision making based on operational understanding of service development needs
• Using service data to monitor, improve and develop the service
• Collaborating with internal and external stakeholders to enhance and improve service delivery

Due to the requirement for face to face contact work across the South East region it is crucial that you live within the South East region.

About you

You will have strong leadership and people management abilities and be someone who takes pleasure from being a compassionate leader and supporting individuals in their professional development, alongside setting and managing high standards for the quality of the service provided.

You will have a keen determination to grow, develop and continually improve the service for those in need of our support, bringing the team with you to harness the collective strengths and talents of individuals.

Excellent communication skills and the ability to build and maintain relationships to develop the reach and impact of the service are essential.

Benefits You Can Enjoy

• 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
• A generous pension scheme - we contribute 6% and you contribute 2%. 
• Discretionary company sick pay from day one of service. 
• Employee assistance programme – 24-hour support 

For further details and to apply please click the apply button.

Closing date for applications: 17th January 2025.

Appointment is subject to a DBS check

GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and don’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

Usher Kids UK is looking for a compassionate and enthusiastic Family Liaison Officer to provide emotional wellbeing support, guidance and information to our wonderful community of children, young people and their families living with Usher syndrome.

Job Title: Family Liaison Officer

Responsible to: CEO

Location: Remote, with requirement for in-person attendance at some meetings and events during the year (travel expenses covered)

Hours: 17.5 hours per week across a minimum of 3 days per week (flexible days, to be agreed with successful candidate) with some out of hours working required (e.g. our annual summer residential camp and twice-yearly family weekend events, with TOIL for out of hours working)

Salary: £31,000 per year pro rata, 2.5 days/week (£15,500 actual)

Term: 12-month fixed term contract with potential to continue in role as funding allows

Annual leave and benefits: 33 days leave pro rata (16.5 days actual).  Employer pension scheme with matched contributions of 5%

Closing Date:  9th February 2025

ABOUT USHER KIDS UK

At Usher Kids UK, we’re dedicated to empowering children, young people and their families living with Usher syndrome - a rare cause of progressive deafblindness.

From the point of diagnosis onwards we provide information, support and resources tailored to the specific and unique challenges of the condition. We create opportunities for families to connect at virtual and in-person events, helping them build friendships, skills and confidence for the journey ahead.

Our services are already changing the experiences and outcomes of the next generation: "Our daughter came back from Usher Kids UK summer camp absolutely buzzing - she was confident, proud and talked with excitement about how she is unique."  Working at Usher Kids UK, you could help to ensure that every family living with Usher syndrome has access to this life-changing impact.

WORKING AT USHER KIDS UK

Our charity provides vital support to the Usher community.  In recent years, demand has grown for our services so this year we are very excited to be growing our staff team.  The new Family Liaison Officer will work alongside our CEO and Events and Communications Officer, playing a vital role in providing both emotional wellbeing and practical support to our young people and their families.

The role will be varied and offers the chance to be an important part of our small and friendly team.  We recognise the value that each person brings to our charity, encouraging innovation and development, and we support each other to provide the very best services for our community.

OVERVIEW OF THE ROLE

Family Support Lead

As Family Liaison Officer, a big part of your role will be providing tailored support, information and advice to families from diagnosis onwards.  This will include:

o Responding to enquiries from families

o Assessing support needs and signposting to external services as appropriate

o Providing follow-up remote support where required

o Providing face-to-face support at occasional clinics (normally based in London)

o Designing and maintaining support processes and systems

o Monitoring engagement and using insight gained to make recommendations for service improvement

Emotional Wellbeing Lead

As our lead emotional wellbeing practitioner, you will assist in the design and delivery of several of our projects and events.  These will include:

o Providing support and facilitating daily group sessions with young people aged 11-25 at our annual USHthis! summer camp (in 2025, the camp will take place from Friday 25th July - Friday 1st August and you will need to be available for these dates)

o Help to deliver our one-day events in the spring and autumn

o Co-create the Empowerment Programme for 17-25 year olds with Usher syndrome.  This is a pilot programme that aims to support our young adults in developing self-advocacy and identity alongside mentoring through the key milestones in young adult life

o Facilitate 1:1 and group sessions on the Empowerment Programme

o Facilitate monthly virtual USHchats for parents and carers (these take place one evening a month)

Across all aspects of the role, you will need to ensure the safeguarding of and promote the welfare of children and adults at risk who are engaging with Usher Kids UK.

PERSONAL SPECIFICATION

Experience and Knowledge:

o Over 2 years’ experience of providing emotional wellbeing support to:

- children and adolescents

- parents/carers and family members

o Experience of supporting families with additional needs

o Experience of supporting families with sensory or dual sensory needs (desirable)

o Experience of family support case management

o Experience of facilitating 1:1 and group sessions

o Minimum of Level 3 qualification in a relevant field (e.g. youth work, health, social care, education)

o Computer literate and confident using MS Office software and video conferencing tools

o Good standard of written English and Maths (GCSE grade 5 or above)

o Good knowledge of safeguarding processes and systems

o Ability to deliver out-of-hours work to accommodate Usher Kids UK events and meetings

 

Skills and Qualities:

o A strong desire to help young people and families with additional needs

o Excellent communication skills including active listening and a non-judgmental approach

o Resilience and ability to set and maintain boundaries

o Willing to work flexibly and deal with change

o Proactive collaborator and able to develop and maintain external relationships

o Drive, determination and self-motivation, with a positive attitude towards work

o Excellent interpersonal skills, comfortable in team settings and independent working

 

APPLICATION PROCESS

How to apply:

Please upload the following to Charity Jobs by 9th February 2025:

o An up-to-date CV

o A covering letter (no more than 2 pages) explaining why you think you are the right candidate for this role.  Please ensure you provide evidence and examples which demonstrate how your skills meet the criteria set out in the person specification.

About Gaddum

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester. Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can not only build resilience, but identify further risks, providing preventive support now and in the future. At Gaddum, we believe that by supporting individuals we ultimately help support entire communities. Our aim is to empower and enhance the lives of the people we exist to support.

About the Accelerating Reform Fund

The Accelerating Reform Fund is a new initiative which aims to transform social care services, making them more responsive to the needs of the community. It is a national programme, with 42 regions allocated to have their own projects. Greater Manchester is one of the ARF regions. The ARF has a particular focus on unpaid carers aims to boost short-term breaks for carers and improve hospital discharge processes. This work is made possible by Department for Health and Social Care grants. As an organisation, Gaddum has supported and collaborated with unpaid carers for many years, so we’re excited to bring our experience to the table. This role will be based in the Manchester team working to improve hospital discharge processes for Carers and will be based in one of the three hospital sites in Manchester (North Manchester General, Manchester Royal Infirmary, Wythenshawe Hospital)

Job Summary

To develop and ensure safe discharge planning and information for unpaid carers. To embed procedures to raise awareness of the needs of carers in a secondary care setting, working in partnership with the discharge and enablement teams. To empower carers to be involved in the discharge process.

Job Purpose

The purpose of this role is to support the early identification and referral of carers, ensuring they receive timely and appropriate support to meet their needs. The role focuses on enabling faster, safer, and smoother hospital discharges by addressing carer-related issues and providing clear referral pathways for hospital staff, acting as a critical link between secondary care and community services. By fostering collaboration with hospital staff and local services, this role contributes to the prevention of carer breakdown, reducing the risk of hospital readmissions and ensuring a seamless transition from hospital to home.

Elrha is a global organisation that finds solutions to complex humanitarian problems through research and innovation. 

 We are looking to recruit a finance assistant within our Grants Operation and Finance team (GOF). As a central strategic function of Elrha, GOF works closely with all other teams and is responsible for managing Elrha’s financial planning, management, and reporting; and for leading on the operational aspects of grant management. The team has a particular focus on risk management in Elrha’s grant-making, and ensuring appropriate systems and processes are in place to comply with all donor requirements.  

In this role you will have the opportunity to work closely with colleagues across Elrha and in SCUK to coordinate and complete a range of finance and administration tasks to support accurate and timely financial reporting. The Finance Assistant will also have the opportunity to contribute to the continuous development and improvement of the process in order to ensure Elrha is always maintaining best practice. 

Your application will need to demonstrate: 

• Experience of experience of undertaking a range of transactional tasks associated with financial administration. 
• An understanding of basic finance and accounting principles and processes. 
• Excellent attention to detail and a high level of numeracy. 
• Proven ability to work proactively and resourcefully in a constantly changing environment. 
• An interest in the humanitarian or development sectors, ideally demonstrated through academic qualifications and/or paid or voluntary work.

Experience of contributing to the development and implementation of new or updated policies, processes and procedures would also be an advantage. 

If you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we’ll give you every opportunity to succeed.   

We offer: 

• Remote working as standard – staff can access office bases in London, Cardiff, Edinburgh and Manchester if required/ appropriate. We expect staff to attend team meetings and away days in person as required. 
• As standard we work 35 hours per week. We are also happy to discuss flexible working patterns and many of our staff work non-standard working hours. 
• Our benefits include minimum 5% employer pension contribution (3% employee contribution), life cover, organisational sick pay, family friendly pay and leave schemes; incremental increase in annual leave (25 day basic entitlement) depending on length of service, opportunities for learning and development, a comprehensive Employee Assistance Programme (EAP) and retail discounts platform. 
• Please read through the Information for Candidates document for further information to support your application, including details on Our Values, Strategy, Benefits and Salary. 

Note for applicants: 

• Candidates must have the independent right to work in UK at the time of appointment as we are unable to support visa sponsorship for this role. 
• Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you. 
• When applying you will be taken through the Save the Children UK recruitment system. Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes. 

Closing date: 29 January 2025 

Interview dates: w/c 10 February 

Senior Policy Advisor - Children in Care.

Salary:c£45,000 per annum.

Location: Remote with frequent travel to London.

Contract: 12 Months Fixed Term Contract covering Maternity Leave, 35 hours per week.

Benefits:  

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave.
• Gain professional qualifications and excellent training/development opportunities.
• Flexible maternity, adoption, and paternity packages.
• Pension with up to 7% employer contribution with included life assurance cover.
• Staff discount portal and Blue Light Card eligibility with 15,000 national retailer's discounts.

Why Action for Children?

Action for Children protects and supports children, young people, and families. Our vision is that every child and young person has a safe and happy childhood, and the foundations they need to thrive.

In 2023/24 we helped 687,755 children, young people, and their families across the UK. We provide practical and emotional support through 426 services in local communities across the UK, in schools and online. This includes 68 children's centres and family hubs, 61 family support services, 14 homes for disabled children, 11 residential children's homes, 15 foster and adoption services, six services for young people at risk of criminal exploitation and one residential school. We are one of the largest voluntary sector providers of residential care in England and, outside local authorities, the biggest provider of disability services for children and young people.

We also campaign passionately and work closely with policy makers to make sure the voices of young people are heard, to influence policy decisions and bring lasting improvements to the lives of children and their families.

A bit about the role 

Reporting to the Head of Policy and Research, you will design and deliver high quality research and policy outputs in support of Action for Children's work to influence and change UK Government policy around children in care and deliver lasting change in children's lives.

You'll work closely with our Influencing and Media teams and Services colleagues to ensure Action for Children is at the forefront of the policy debate and has maximum impact with key national and local stakeholders.

You'll develop and apply research and policy strategies that incorporate the views of children, parents, and our services staff to ensure that their voices are at the heart of Action of Children's policy and research. This is an exciting time to join Action for Children as it works to influence a range of policy agendas.

How you'll help to create brighter futures by

• Function as Action for Children's policy expert on Children in Care.
• Manage a diverse and challenging workload progressing policy and research projects from design to delivery, including commissioned work through external researchers, networks, and academic institutions.
• Undertake research activities using a range of approaches, including qualitative and quantitative methodologies.
• Provide expert advice on key policy priorities across Action for Children, ensuring that the Chief Executive and senior colleagues are informed and resourced with the relevant information.
• Establish collaborative working with colleagues to develop effective evidence gathering, research and policy activity that has the child at the centre.
• Cultivate and manage relationships with senior civil servants, politicians, academics, and opinion formers, working proactively.
• Collaborate proactively with colleagues in Scotland, Wales, and Northern Ireland to share policy and research expertise.

Let's talk about you 

• Experience in designing and delivering quantitative and qualitative research projects and/or developing policy recommendations.
• Excellent analytical skills to interpret complex information and data, including from Action for Children's Services.
• Excellent written and verbal communication skills.
• Strong interpersonal skills to work collaboratively within a team, across departments and with other organisations, and the ability to work with all kinds of people, including people affected by the issues we influence to change.
• Good organisation skills to respond quickly to the demands of the fast moving and complex policy and media agendas.
• Good influencing skills and the ability to identify and develop relationships with policy stakeholders who can drive change.
• Excellent research and intelligence gathering skills and ability to understand and apply information to specific audiences.

Please see the Job Description for the full list of accountabilities and requirements. 

Good to know

Application Process

Please note we are unable to offer visa sponsorship for this role.

There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.

Diversity, equality, and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.

We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Want to know more about Action for Children?

Find us on , ,  or  to get to know us better.

Closing Date: Tuesday 28^th January 2025.

Interviews will be week commencing 3^rd February 2025.

See below for further information about working with us:

We are seeking a talented Director of Programme Development and Impact, fully committed to our widening participation cause, to join the Senior Leadership Team in an exciting and pivotal role for a growing and ambitious charity. 

In your role, you will champion and evolve quality and impact across our network and programmes, and inspire our stakeholders through leading our university partnerships network. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.

The Director of Programme Development and Impact is a Senior Leadership Team position within the charity and reports into the Chief Operating Officer. The role will champion and evolve quality and impact across our network and programmes, and inspire our stakeholders through leading our university partnerships network.

Contract
This is a permanent role. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.

Start date
May 2025 (or as otherwise agreed)

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and
providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home. 

Location
The role would be based at one of IntoUniversity centres in Birmingham, Bristol, Coventry, Leeds, Liverpool, London, Manchester or Nottingham, with regular travel across the network and to our Head Office in London. 

Salary
£57,500. 
Plus additional London contribution of £2,600 for London-based candidates.Pro rata for part-time candidate.

Annual leave
33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July)
+ additional length of service entitlement
(one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Employee Assistance Programme including access to medical and legal support
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Application deadline - 9am Monday 20th January 2025.

Interview Day (in-person) - Friday 31st January 2025. Please ensure that you are available on this date.

In 2022 the charities Sands and Tommy’s came together to form a Joint Policy Unit. Our shared vision is for a future where fewer babies die, and inequalities in baby loss are eliminated so that everyone can benefit from the best possible outcomes.

Working together we want to secure policy changes that will reduce rates of miscarriage, stillbirth, pre-term birth and neonatal death, and to work to eliminate inequalities in these outcomes. We will do this by

• Holding governments across the UK to account on progress, and ensuring that saving babies lives and reducing inequalities is the national policy priority it deserves to be
• Working to ensure progress is being made to improve the safety of maternity and neonatal services, so that everyone can benefit from best-practice care.
• Promoting policy change so that new research and evidence leads to improvements in care

The Policy Officer will be key to helping the Joint Policy Unit achieve these objectives.

The role-holder will support the unit in delivering on our programme of policy work, and to support our external engagement so that saving babies’ lives is a key part of NHS/government policy across the UK. This will include work on a range of projects and outputs. The role-holder will play a lead role in supporting the unit’s responses to government consultations and inquiries, and engagement with new strategies and plans for the health service.

We are looking for someone with an understanding of the policy environment, ability to analyse policy and develop high-quality written outputs. You will be a great communicator with the ability to  translate insights into clear messages for different audiences (e.g. policymakers, stakeholders, supporters and the public).

Experience of leading and managing projects is essential for this role, as is a clear understanding of the relationship between research, policy and practice. Additionally, you will need to have a good understanding of the current policy environment as it relates to reducing baby loss and tackling inequalities, as well as enthusiasm for continued learning and a willingness to adapt to changing circumstances.

Please note this is a 1-year fixed term contract to cover maternity leave.

Fighting With Pride is a ‘lived experience’ LGBTQ+ military charity, created in January 2020.

FWP supports LGBTQ+ veterans, serving personnel and their families.  This support focuses on those who were affected by the ‘gay ban’.

The Chief Executive is responsible for providing leadership, developing, and implementing FWP strategic and operation plans, leading on partnership and development across Government, military charities and key stakeholders and being an advocate for the charity and its beneficiaries. They will be responsible for ensuring financial control and supporting and advising on good governance across all aspects of the Charity. This post directly reports to the Chair and Board of Trustees. 

The role is full-time, 37.5 hours per week and is on a permanent employment contract.  The salary is up to £60,000 per annum.

Duties and Responsibilities

Leadership

Be the principal ambassador of the charity.

To work in close partnership with the Chair and Board of Trustees to design, shape and implement the new strategy.

Lead, support, and motivate all staff, creating a positive culture throughout the organisation, delivering the charity’s aims, objectives, and ambitions.

Seek out, develop, and maintain effective working relationships with the Government and all relevant stakeholders to promote the work of the charity and facilitate the implementation of its strategic objectives.

Lead development of the vision, mission, core values and objectives in the Strategic Plan, providing advice, guidance and evidence-based proposals to the Chair and Board of Trustees. 

Strategy

Work with the Board to develop a new FWP strategic vision and be responsible for leading its implementation.

Work towards long-term sustainability, developing the charity’s business model and maximising income.

Adopt a creative and innovative approach to development, remaining open to new ideas and opportunities.

Identify appropriate methods for monitoring the performance of FWP and to report to the trustees on the performance of the charity in line with its strategy, business, operational and annual plans, and against the annual budget as approved by the Board. 

Operations

Take executive responsibility for all functions including service delivery, administration, finance, fundraising, marketing, and communications.

To run FWP efficiently and effectively by ensuring FWP has an appropriate management structure and systems, including financial reporting, to fulfil its strategic objectives and report to the Board of Trustees.

To ensure management policies and decisions support the agreed vision, mission, values, philosophy, and strategic priorities of FWP.

To ensure business, operational, and annual plans to underpin the strategic plan are developed, agreed, and implemented.

To ensure the recruitment, management, training, and development of staff reflect good employment practice and are directed towards achieving FWPs objectives.

Ensure FWP services and projects are delivered to the highest standard with due regard for timescales, risks and budgets.

Finance

Lead and direct the financial planning, forecasting, control reporting and management of the organisations finances and resources, ensuring regulatory compliance and sustainable organisational growth.

Take executive responsibility for the financial leadership of the charity, including forecasting and strategic budget leadership.

Ensure the charity’s financial resources are managed effectively and that FWP remains in good financial health, identifying risks and taking appropriate action.

Maintain effective financial management and control systems; ensure delivery within budgets and to performance targets and oversee the production of management accounts, statutory accounts and annual reports.

Governance and Compliance

Coordinate with the Board to ensure FWP overall governance structure and policies and procedures are appropriate and effective, taking remedial measures and implementing changes, as necessary.

Attend all Board meetings and prepare a written report in advance of the meeting detailing all matters of interest and concern regarding the charity’s activities, including the production of management accounts and cash flow forecasts.  Ensure the Board is made aware in a timely fashion of any matters arising requiring its attention.

Develop and maintain effective operational policies and processes in all the charity’s areas of operation. Review and update the policies and content to meet legal, regulatory and best practice needs.

Oversee the development and practical application of all organisational policies and procedures e.g. with regard to health and safety, equality and diversity, and safeguarding.

Ensure the charity complies with best practice in all areas of operation.

Oversee the designated safeguarding lead ensuring the safeguarding of the vulnerable adults with whom the charity works through rigorous DBS procedures and staff training.

Take responsibility for the collection and protection of personal information ensuring this complies with relevant Data Protection regulations.

Ensure all major risks are identified and regularly reviewed, and that systems and procedures are in place to mitigate all such risks. To be responsible for the development and implementation of the charity’s Risk Register.

Other Duties

The duties listed are not exhaustive and may be varied from time to time as required by the changing needs of the charity.  The post holder will be expected to undertake other duties as appropriate and as requested by the Board of Trustees.

Location

The postholder will be based within the UK, and work from home, with travel across the country, supported by the Board of Trustees.

Person Specification

Qualifications - Desirable criteria

Educated to degree level or equivalent professional experience and qualification, and evidence of CPD.

Experience of the armed forces community.

Experience - Essential criteria

Significant proven record of achievement in a senior position within a charity/not for profit organisation.

Experience of effective partnership working and development and external relationship management.

Experience of managing, motivating and developing staff.

Experience of business planning, business development and fundraising.

Experience of project management and service delivery across multiple functions.

Financial management skills including budgeting and delivery of cost and income targets.

Robust approach to governance, controls and definition/implementation of new processes.

Experience of financial and risk management.

Experience of managing organisational change.

Experience of line managing remote based teams.

Skills and knowledge - Essential criteria

Inspirational leadership, management and motivational skills.

Highly organised and personally effective.

Exceptional verbal and written communication skills.

Excellent interpersonal skills.

Ability to persuade and influence, both face to face and in writing.

Strong financial skills, including the ability to analyse budgets and accounts and manage an annual budget of over £500,000.

Outstanding business development skills.

A commitment to equal opportunities and inclusivity.

Rigorous analytical skills.

Personal attributes - Essential criteria

A thorough understanding of the challenges faced by the LGBTQ+ / armed forces community and the ability to show a genuine and detailed interest in the work of the charity.

A commitment to improving the lives of others, ensuring all activities are in line with the charity’s aims, objectives, and values, and maintaining integrity and a professional approach, as a key ambassador to the charity.

Empathy for vulnerable people and those affected by the ban.

Positive, pro-active and dynamic.

Inclusive and flexible, with a consultative approach to leadership.

Confident and assertive.

Ability to pursue the mission and objectives of FWP with demonstrable passion, drive and commitment.

Committed to best practice and with a drive for continual improvement.

The appointee will also be expected to be fully IT literate.

The charity will consider reasonable methods of travel within the UK.

Safeguarding statement

FWP is committed to safeguarding and protecting the adults we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure we have policies and procedures in place which promote safeguarding and a safe working environment.

Trauma Foundation South West (TFSW) is seeking a half-time Director of Operations at an exciting period of growth for our small, but well-established and loved charity. 

Responsible to: Board of Trustees

Contract: Permanent Part Time, 6 months’ probation period

Working hours: 0.5 FTE/17.5 hours pw (occasional evening/weekend working)

Location: Flexible work from home with travel to Bristol as required (about 4 times a year)

Salary: Salary £38,850 (£19,425 pro rata)

Benefits: NEST pension, 25 days annual leave (pro rata) + bank holidays (pro rata); flexible working from home. Access to TFSW training programme.

About TFSW

We provide free, long-term psychotherapy to traumatised asylum seekers, refugees and trafficked people in Bristol; and professional training and supervision to individuals working with traumatised people in the Southwest and nationally.  

We are a warm, welcoming team with a strong commitment to staff wellbeing and personal development and core values of compassion, collaboration and courage.

TFSW are part of a healing, welcoming and supportive community for traumatised refugees across the Southwest and have an ambitious vision to be a centre of excellence in our areas of specialism so that people get the support they need. In the past few years, we have made a successful transition from being volunteer-led to being a professionally-led charity with increased funding, staff and clients and the foundations laid for the next stage of growth.

The Director of Operations is a critical role, ensuring the charity is effectively run while leading on the fundraising and development that will enable TFSW to further grow our reach. We are seeking an experienced leader to rise to this challenge, someone who will enjoy working across all aspects of the organisation, effectively balancing the day-to-day operations of the charity with a strategic and ambitious mindset. If you are enthusiastic about the work we do, share our values and would love to bring your experience to a charity looking to consolidate then expand our reach across the Southwest, we’d love to hear from you.

We believe that diversity is a strength, and the more perspectives, voices and experiences we can bring to our work the better. We particularly welcome applications from people with lived experience relevant to our work as well as people from all marginalised groups, communities and backgrounds. We are committed to supporting you in your application; if you do not meet all the requirements of the role and feel you have other relevant experience we would love to hear from you. If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process please do get in touch.

(For the full job description and person specification, please read the attached document). 

RIVET is a new social enterprise bringing together brands, influencers, and NGOs to fund and amplify youth-led social change. With 100+ years of experience elevating young changemakers, RIVET’s founders have seen firsthand that young people don’t lack talent or imagination; they lack access to resources.

In response, we have created the world’s first micro-finance platform focused on young social innovators, funded by youth themselves. This engine will transform young people’s everyday purchases into philanthropic power for their generation’s ideas to change the world. Created by, for, and with young people, RIVET represents the largest investment in youth-led social change. Ever.

As RIVET’s inaugural Director of Donor Engagement, you will help build and then lead the stewardship implementation for our 70+ major donors who serve on our Leadership Council, Youth Impact Council, and Youth Impact Fund, providing them with a meaningful experience that reflects our shared values and desired impact. RIVET’s operating budget is $2.5M, with most of that currently coming from philanthropic support. Our four-year sustainable business model strategy reflects an increasing reliance on brand revenue. The Director of Donor Engagement plays a critical role in helping us secure the capacity building funds needed to help the RIVET rocket get into orbit in the meantime. Your success is largely defined by donors renewing and deepening their support, and increasingly serving as an engine for RIVET’s expanded global impact. 

Closing date: 9 a.m. Tuesday 21st January

Who we are

Gatsby Charitable Foundation is one of the 16 Sainsbury Family Charitable Trusts (SFCT) established by individual members of the Sainsbury family.

Gatsby established a small team focused on education policy in England almost 40 years ago. While priorities have changed and evolved, our approach has been consistent: we aim to be more than a funder. We act as an enabler for projects, working with partners in designing, developing, and, in some cases, delivering activities. We take a long-term view as we do not think much can be achieved by short, one-off projects.

About the role

We are now looking for someone to join our education team as a Research Officer.

You will manage complex projects in support of Gatsby’s objectives in education, including undertaking quantitative and qualitative research and scoping and commissioning research from academics, consultancies and think tanks to inform Gatsby programmes. You will be expected to represent Gatsby at external meetings, organise meetings and events, and develop strong working relationships with key partners.

A primary purpose of the work is improving our understanding of the FE teaching workforce and teacher education in FE.

This role requires excellent research and organisation skills and the ability to collaborate to deliver high-quality outputs that support technical education. You will have (or be comfortable undertaking) training as an accredited researcher to be able to access appropriate public datasets. You will be confident communicating with a range of stakeholders at different levels.

This is an excellent opportunity to develop your research and influencing skills to influence education policy in England.

The key responsibilities for this role include:

• Undertaking quantitative and qualitative research, and scope and commission research from academics, consultancies and think tanks to inform Gatsby’s programmes to support technical education, in particular, further education (FE) workforce and introduction of T-levels.
• Working with the Director of Programmes to commission research on the supply of specialist teachers in FE and T-levels.
• Collecting and analysing public data on technical education (FE workforce, T-levels) and communicating the data through the website and other routes as appropriate.
• Providing day to day support for the Director on the oversight and communication of research programmes in FE workforce and T-levels implementation.
• Identify potential organisations and individuals who could support Gatsby’s research agenda.

Who are we looking for?

First and foremost, we are looking for someone with a strong interest in our areas of work, especially supporting improvement for technical education.

The specific experience criteria that we are looking for in the successful candidate include:

• Use of data and evidence in the development of projects or policy.
• Managed projects to achieve successful outcomes, including some budget responsibility.
• Managed external contracts or grants to deliver agreed objectives on time and within budget.
• Experience of using a wide range of qualitative and quantitative research methods in a professional or academic context.
• Have worked independently and within a team, contributing to the success of others as well as self.
• Written well-received documents (such as minutes, briefings, reports, articles).

As mentioned above, our work involves both qualitative and quantitative research, and it is important that the successful candidate feels confident reading, interpreting, discussing, and commissioning both.

Please note that you must also have the existing right to work in the UK in order to be considered for this role.

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Tuesday 21st January. 

ADVOCATE

Location: Tameside (travel across the area, home based for administration)

Salary: £22,500 - £26,000 per year pro-rata. Potential to earn up to £26,000 pro-rata based on advocacy qualification held.

Contract Type: Full Time x 2, Part Time 21 hours x 1

Position Type: Permanent

All applications by 20 January 2025 at 5pm however, we reserve the right to withdraw this vacancy before this date.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a new Advocate to join our team in Tameside. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for an Advocate to join our team covering Tameside. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.  

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.

Benefits:

• 28 days annual leave plus bank holidays pro-rata
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions on our website to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications: 5pm on 20 January 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Proposed Interview dates: 23 January 2025

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

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NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training.