Communication Manager Jobs in Hammersmith, Greater London
ISEAL is offering an exciting opportunity to work in a sustainability focused setting for a proactive and process-oriented individual with a passion for good customer service and stakeholder relationships. The role provides administrative, logistics, and communications support as part of the team dealing with all aspects of membership and offers valuable exposure to a wide range of sustainability schemes. If you are looking to apply your existing coordination and administration skills to work in a customer facing role, this role will provide you with some excellent insights and networks that will benefit your progress.
ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet. Its membership team is the key point of contact for aspiring new Community Members, subscribers and existing member organisations. The coordinator will be in contact with a diverse range of organisations working in sustainability, assisting in pitching and providing specialist services, as well as helping prospective Community Members to navigate the member application process. Additionally, the role will coordinate activities relating to members fulfilling the requirements of membership and will ensure accurate record keeping for services and member related processes.
To be considered for this role, you will be highly organised with great attention to detail and a committed approach to serving customers or stakeholders. You will enjoy working on a varied and changing set of tasks related to different areas of membership provision. Having gained a good level of work experience, you are familiar with process administration, customer service, stakeholder engagement and communications. You have an interest in learning more about member compliance processes and service provision. This role reports to two associate managers in the team, covering the different aspect of the role.
Key Responsibilities we will entrust you with:
Services and member prospecting
- Act as the first point of contact and respond to enquiries about ISEAL, services and membership
- Schedule and co-lead prospect calls, pitching relevant services from our portfolio, taking notes and supporting follow up actions
- Help member prospects understand the value of ISEAL membership and our services, and coordinate outreach to prospective members ahead of Community Member application windows
- Use and continually improve record-keeping systems, tracking customer relationships on Salesforce and support member/customer prospecting processes
- Coordinate the ISEAL Insight subscription, including proactively recruiting new customers and supporting existing relationships, tracking payments, and coordinating the delivery of the Insight programme of content
- Support delivery of ISEAL’s training courses, including coordinating promotions, registrations and event logistics
- Deliver administrative tasks to support ISEAL’s tailored services processes, including preparing service agreements on contract management system and managing payments
Membership applications and compliance programme
- Coordinate application process for aspiring Community Members, providing guidance throughout their application journey, addressing questions, supporting submission of materials, and managing completeness checks and comment periods.
- Liaise between prospects and compliance team to respond to questions regarding application process and requirements and maintain application log in Salesforce.
- Create and coordinate member compliance activities, including piloting process and external independent evaluation schedules
- With supervisor support, develop and maintain effective relationships with members, prospect members and evaluators in relation to the compliance programme and application process.
- Deliver administrative tasks to support the compliance programme and application process, including but not limited to scheduling calls, sourcing and maintaining evaluator records of competence and conflict of interest
- Maintain and track data across various platforms, updating tracking logs, and update web content on the ISEAL website.
- Coordinate information and produce reports and minutes in support of programme management, Membership Committee and strategic development of the compliance programme
- Contribute to systematic measurement and improvement of the compliance programme
General
- Assist in promoting best practice in use of IT, communications and knowledge management systems within projects, and support efforts to help bring about improvements
- Provide ad hoc support to organisation-wide initiatives, if needs arise
- Be a collaborative and effective team member, liaising with colleagues at all levels across organisation
- Additional responsibilities as assigned by supervisors
Experience, Knowledge and Attribute
- Experience working or interning in a support/administrative role, ideally in an international NGO, professional or membership organisation
- Some experience in a role focused on customer service/communications or user experience and genuine interest in providing exceptional customer service
- Strong organisational skills, with some experience with supporting administration, meeting coordination, logistics, contracts, proof-reading, communications, etc.
- Good time management and ability to organise multiple simultaneous tasks efficiently with precision and strong attention to detail
- Excellent written & spoken English, with proven ability to write clearly and concisely
- Confidence in communications with colleagues, customers and external partners, displaying professionalism and right level of tact and awareness of others
- Comfortable communicating with stakeholders in online and in person setting (e.g. webinars, workshops etc)
- Ability to communicate and work effectively with cross-functional teams in a largely remote, international environment, including regular international time-zone calls
- Ability to thrive in a dynamic work environment with changing projects and working with multiple reporting lines
- Confidence in using the Microsoft Office suite and IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)
- Interest in social, environmental, and economic sustainability
Additionally desirable
- Experience in a compliance related role
- Some understanding of, sustainability standards and certification, which may have been gained in academic, internship, employment or voluntary settings
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is a permanent contract
Working hours: Full time, 37.5 hours per week
Salary: £30,000 – 34,500 per annum, depending on experience (full time, 37.5 hours per week)
Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
International travel: The post holder will be required to undertake occasional international travel
How to apply
Deadline for applications: 20 October 2024
Enquiries about the role can be director to recruitment(@)isealalliance(.)org.
Please note we will not individually contact applicants unless they are shortlisted for interview.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 24/25 October
Pre-interview timed exercises (between 60 – 90 minutes from home): 26-30 October
Panel interviews (Teams or in person): 31 October/ 1 November
Decision: by 12 October
Accessibility
If candidates required additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Director of Corporate & Business Services, The Finance Business Partner (FBP) will conduct a key role in bridging the gap between finance and the broader business. The individual will work closely with staff and other key stakeholders to provide financial insights, support strategic decision-making, and ensure financial targets are met.
The FBP will oversee delivery of core finance operations being the lead point of contact for our outsourced finance provider. The FBP will be responsible for budgeting, forecasting, and reporting, enabling business units to achieve their goals.
Who are we looking for?
• A qualified accountant (CCAB)
• Relevant experience in a financial business partner role or equivalent
• Excellent analytical skills with the ability to interpret financial data and provide actionable insights
• Exceptional communication and interpersonal skills, with the ability to influence stakeholders at all levels
PLEASE VIEW THE FULL JOB DESCRIPTION IN THE ATTACHED DOCUMENTATION
The client requests no contact from agencies or media sales.
At Ambitious about Autism, we're currently looking for a Social Media Officer to join our team.
You'll support the team to help drive engagement and reach on social media to increase awareness of our work. You'll have a passion for storytelling, whilst utilising your written communication skills to tailor compelling messages for our different audiences, ensuring we are engaging our audiences in the most effective way.
You'll have a creative eye and knowledge about different formats that can be used to tell our story, from videos and images to graphics. You'll manage our social media channels – Facebook, X, LinkedIn and Instagram – on a daily basis. You'll develop a wide range of digital content aimed at engaging our primary audiences of autistic children and young people and their families through online channels.
We are looking for someone who has:
- Experience in marketing or communications.
- Understanding and experience of using social media and online communication platforms in a professional capacity.
- Experience of writing and generating high quality social media content.
- Experience in delivering successful paid social media campaigns.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Head of Media, PR & Editorial
Permanent
Salary: £45,000-£50,000 per annum, plus benefits
London N1/Home - We're a hybrid working employer, meaning you're required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.
Full-time – 37.5 hours a week
Closing date: 5pm, Sunday 13th October 2024
First Interviews: w/c 21st October 2024
Second interviews: w/c 28th October 2024
World Cancer Research Fund explores how diet, weight and physical activity affect your risk of developing cancer. As an international network of charities, we’ve been funding life-saving research, influencing global healthcare policy, and educating the public on how to make informed choices since 1982. While society continues to search for a cure, our prevention and survival work is helping people to live longer, happier, and healthier lives – free from the devastating effects of cancer.
We now have an exciting opening for a Head of Media, PR & Editorial. The postholder will be responsible for developing and supporting key campaigns and strategies that help to promote and explain the work, impact, health messaging and funding needs to diverse audiences. You will achieve these through PR and media relations, awareness-raising campaign development, supporter stories, celebrity/ambassador management, and the management of a small team, including staff and specialist consultant support.
We are seeking an experienced communications professional with demonstrable expertise and a track-record of success in managing communications for a charity, health or science-related organisation, including developing successful media strategies, with positive press coverage, and writing clear, engaging copy for different audiences across digital and social media channels. The successful candidate will also have proven experience planning and managing multiple cross-departmental projects.
Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.
Please note: Your cover letter should highlight how your skills and experience will benefit World Cancer Research Fund and equip you for the role.
Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion.
WCRF is a UK cancer prevention charity. We look at how diet, weight and physical activity affect the risk of developing and surviving cancer.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Start date: ASAP
Key Responsibilities:
1. Assessing learner skills and needs to establish starting points/baseline, with other TAP staff
2. Setting up and supporting learners in work placements to develop their skills and gain meaningful experience
3. Observing and evidencing the learner journey (keeping detailed records), monitoring learner progress (including target progress)
4. Liaising with families and team around the learner as required and to contribute to reviews- ensuring learners are working towards their outcomes and aspirations
5. Supporting employers and learners to work together effectively- suggesting and implementing reasonable adjustments
6. To work with Curriculum Manager/Team Leaders to support learners during class days, helping to create learning materials as needed.
7. To work with Curriculum Manager/Team Leaders to support learners with travel training, wellbeing support and signposting to extracurricular/socials and community events
8. Working alongside the Engagement Officer to find, source and maintain employer relationships
9. To support learners during social events, insight days and trips
Please see job description for further information
Supporting autistic and neurodiverse adults into employment
The client requests no contact from agencies or media sales.
Age UK are recruiting for a Director of Network Engagement & Support.
In this new, impactful role, you will be responsible for mobilising and subsequently continuously improving a new network engagement and support function. The aim of the function is to significantly enhance the understanding the of needs, views and priorities of local Age UKs and the way in which the national organisation connects with, engages, and supports them.
Working collaboratively with local Age UKs and national teams, the Director of Network Engagement & Support will be responsible for developing and implementing a network engagement and support strategy. This includes driving forward changes that may include the type of support provided, the way in which it is delivered and how it is monitored and measured to ensure our approach is responsive, sustainable and supports the strategic objectives and operational needs of the network.
This will require collaborative working across a range of teams to ensure a coherent and coordinated approach. This role and team will engage directly with local Age UK leadership, be the owner of the organisational overview of the network and network interactions, ensuring risks and issues are appropriately managed and that there is an effective and transparent flow of information across the organisation and network including into formal governance mechanisms.
The Director of Network Engagement & Support will ensure the effective delivery and operation of several formal and informal network engagement activities, for example Chief Officer induction. Whilst taking responsibility for providing team strategic direction and management to achieve objectives, the role holder is also expected to be a visible and constructive participant within both the wider Age UK senior management team and the senior team of the Network division.
Please see role description for full responsibilities.
This is a hybrid opportunity, linked with our central London office. Travel to other Network locations is required and may involve overnight stays.
Must haves:
- Experience of designing, leading and building high performing teams including bringing teams together to achieve change.
- Experience of developing, implementing and continuously improving a support or relationship function setting standards for delivery i.e. KPIs/ SLAs including using technology effectively.
- Demonstrable experience of building productive stakeholder relationships at executive level, with an ability to influence and negotiate and overcome barriers particularly in relation to delivering strategic objectives.
- Proven track record as a strategic thinker, ability to recognise and navigate the overall operating context of an organisation, and think critically about evidence, business requirements and user needs.
- Excellent interpersonal and communication skills and an ability to build and maintain effective working relationships with diverse stakeholders in a complex environment.
- Good influencing, negotiation and persuasion skills with senior managers and stakeholders to enable the delivery of positive solutions.
- Excellent organisational and planning skills with the ability to prioritise workloads, maintain systems, manage competing demands and work calmly and confidently under pressure.
- Excellent oral and written communication skills with a flair for adapting tone and message for different audiences.
- Proven ability to analyse complex information and make decisions/formulate recommendations quickly, communicating information clearly and accessibly.
- Proven experience of improving outcomes for stakeholders through collaboration and coordination along with an ability to use own initiative to take action.
Great to haves:
- Knowledge of the role of statutory, voluntary and private sectors in relation to service provision for older people.
- Knowledge of services for older people, with a particular focus on those provided by local Age UKs.
- Well-developed understanding of the environment affecting statutory, private and voluntary sector organisations
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Job Title: Energy Efficiency Adviser/Caseworker
Accountable To: The C.E.O
Responsible To: Advice Services Manager
Working Hours 21 hours per week (3 days)
Salary: £19,530 per annum (Including London Weighting)
Location: Limehouse Project, Unit 2, 789 Commercial Road, London
E14 and Other outreach venues across the borough
PURPOSE OF THE JOB:
The purpose of this job is to provide energy efficiency advice and casework-level support to individuals and families living in low-income households and facing fuel poverty. The primary goals of the project are:
1. Raise Awareness & Energy Savings - Educate vulnerable local communities, who may lack prior knowledge, about strategies for reducing energy costs and achieving long-term energy and financial savings. The aim is to empower individuals with practical energy-saving techniques and encourage grassroots peer learning within these communities to help spread survival strategies.
2. Energy Advice & Fuel Debt Support - Offer detailed guidance on energy management, including addressing fuel debt issues, to help clients understand their fuel usage in the context of their overall financial situation. This includes enabling individuals to make informed decisions about energy consumption and related financial matters.
3. Assist Vulnerable Communities in Energy Crisis - Equip particularly vulnerable households with the skills necessary to cope with the growing crisis in household energy debt, as consumption rises sharply. This involves preparing communities to manage their energy usage and finances more effectively in the face of increasing energy costs.
4. Income Maximisation & Benefits Awareness - Help raise awareness about entitlements and assist clients in claiming relevant benefits to maximise family income, ultimately helping them manage energy expenses more sustainably.
KEY DUTIES AND RESPONSIBILITIES:
- Holistic Client Assessment and Support - conduct detailed confidential interviews with clients, applying a holistic approach to assess their needs for advice and support.
- Compliance and Quality Standards - Provide energy efficiency advice and casework support that adheres to the Advice Quality Standard (AQS).
- Comply with AQS case management and case recording procedures and processes, contributing to the delivery of high-quality advice and casework, and the collection and reporting of statistical data as required to enable accurate evaluation of the impact of the service and reporting to funders.
- To be responsible for delivering high-quality one-to-one advice and casework on energy efficiency - targeting our food hub participants and other local residents who are on low income.
- To raise awareness and assist people without any previous awareness/knowledge of how to save on energy costs and develop long-term energy and monetary savings within their homes.
- To facilitate and deliver monthly Switching Off Poverty workshops/talks/group sessions about fuel poverty; how to identify at-risk local residents; what tools/assistance is available; and how to impart help and guidance following the end of the programme - these workshops aim to enable participants to access tools and develop the new skills required to help them monitor, track, record, and understand their household fuel use and bills.
- Provide advice and assistance through a range of channels; Face-To-Face, Telephone, Teams/Zoom, WhatsApp as well as via email/letter.
- To ensure that the service offered is tailored to the needs of clients and takes into account the particular needs of each individual, including issues around communication, understanding, and vulnerability.
- Through clear communication and consultation, ensure that clients remain involved in resolving their energy debt, benefit, and money management issues and are kept informed on the progress of their case throughout our work with them.
- To provide advice and support around energy efficiency and money management; income maximisation; budgeting; saving; debt and understanding and accessing appropriate financial products.
- To effectively use the database system (Lamplight) to organise and manage client support and to take on issues (as cases) for the client that may have issues with billing and metering problems. Take up complaints and provide grant-assisted schemes. All work is to follow the file LHP’s management procedure.
- To be responsible for the delivery of an agreed annual project plan, meeting targets and milestones for the Energy Efficiency advice service.
- To liaise with other agencies and develop and sustain good working relationships with those agencies.
- To be responsible for maintaining project files with evidence of project outputs and milestones.
- Supported by the Advice Services Manager and members of the team, you will collectively develop relationships with other organisations by attending various borough-wide forums and raising awareness.
- To be responsible for preparing the quarterly project monitoring report to send out to the funder and ensuring progress against milestones and achievement of agreed targets are being met.
- To contribute to the monitoring of the project and provide quarterly and annual monitoring data and evaluative reporting to the Services Manager for dissemination to the Funders.
- To establish and maintain warm relations of trust and cooperation with clients in keeping with the Limehouse Project ethos.
- To remain alert to issues relating to capacity, client understanding, and safeguarding issues when working with clients and promptly consult with the Advice Services Manager regarding any areas of concern.
- To respond to clients’ file reviews, take action and follow the key date task diary on the LHP database system.
- To strictly adhere to all LHP policies, in particular those on confidentiality, equal opportunity, case recording, file management policy, etc. Strictly follow the AQS Quality System e.g. clients’ filing system, monitoring system, referral system, etc, and keep them up to date.
- Community Engagements and Partnerships – Liaising with other agencies, such as local authorities, health services, and community organisations, on behalf of clients.
- To liaise with other agencies and develop strong working relationships to support clients effectively, including partnerships with GP surgeries.
- Deliver advice sessions at the LHP office, GP surgeries, and other outreach venues, raising awareness of available support services.
- Participate in borough-wide forums and activities to develop relationships with other organisations and enhance community awareness.
- To observe all rules relating to Health and Safety.
GENERAL RESPONSIBILITIES:
1. To support the Limehouse Project’s overall goals and vision.
2. Carry out day-to-day general administrative duties that are vital to the smooth running of the services and specific project-related work such as responding to letters, doing follow-up work, etc., and its online appointment sheets for LHP and external partners.
3. Attend Limehouse Project staff meetings regularly.
4. Carry out such other duties, as the LHP manager and management committee shall from time to time require.
5. Keep up to date by undertaking further study or training, as may be necessary or which may be required by LHP and which contributes to the provision of an effective service.
The duties laid down in the job description may change following a review and consultation between the post-holder and line manager.
PLEASE APPLY VIA OUR WEBSITE, USING THE APPLICATION FORMS.
The client requests no contact from agencies or media sales.
2makeit helps rehabilitate prisoners and ex-prisoners by offering them creative expression through programmes using music and the arts, mentoring, advice and guidance.
This part-time, maternity cover role co-ordinating the growth of 2makeit’s work supporting the rehabilitation of offenders in the community is home-based with travel around London and the South East and involves:
· Liaison with prisons, probation and other agencies
· Responsibility for a small caseload of service users
· Maintenance of a robust record-keeping and evaluation system
· Management and development of projects in the community.
We are looking for:
· Knowledge of current policy and practice in criminal justice, the arts and outreach or support to marginalised people
· Experience of working in the criminal justice and/or charity sector
· Excellent interpersonal, communication and listening skills
· Excellent planning and organisational skills and ability to manage a diverse workload
· Commitment to the aims of 2makeit
· Ability to work collaboratively with other partner organisations with good negotiation skills
· Discreet, sensitive and non-judgemental attitude with the ability to understand the importance of, and maintain, confidentiality.
· Excellent IT knowledge and skills.
· Willingness to work occasionally outside of normal working hours.
The appointment is subject to the completion of an enhanced DBS clearance.
2makeit helps rehabilitate those with lived experience of the criminal justice sector by using creativity to inspire more positive lives.
The client requests no contact from agencies or media sales.
Peatland Programme Communications and Engagement Lead
Homes working (UK based) Some travel will be required
£31,500 per annum (£25,200 pro rata for 0.8 FTE)
Permanent
Full time: 35 hours per week (1.0 FTE) or 28 hours per week (0.8 FTE)
Closing date for applications: 13 October 2024
First Interview: 22 October 2024
Second Interview: 31 October 2024
About them
Their host organisation are a federated movement of 46 charities, supported by a central charity. Together they have 870,000 members, 38,000 volunteers and 3,400 staff across the UK. They are at an exciting moment in their 110-year history, with the development of an ambitious new strategy, setting out a vision of nature in recovery, with abundant, diverse wildlife and natural processes creating wilder landscapes where people and nature thrive.
About you
The successful candidate will be employed by the IUCN UK Peatland Programme’s host organisation. The new team member will be pivotal in the delivery of the Peatland Programme’s objectives to champion peatland values. They will have the level of knowledge and experience to drive forward and promote peatland restoration in the UK and be able to advocate the multiple benefits of peatlands through partnerships, strong science, sound policy and effective practice, and communication.
They are looking for an enthusiastic and motivated Communications and Engagement Lead to drive and deliver the IUCN UK Peatland Programme’s communications activity to promote the benefits of healthy peatlands to a national audience. This will be done primarily through establishing and maintaining good relationships with external contacts and partners and using these networks to identify opportunities and to build the Programme’s reach. You will lead the production of communications materials through design and appropriate messaging, assist their advocacy work, and plan and deliver events such as online workshops and their annual conference.
They are looking for someone who is passionate about communicating peatlands to a wide audience and is creative and proactive in their approach. The peatland agenda has expanded exponentially over the last 10 years and you will need to be an excellent team player and networker to capture what is happening and communicate this to multiple partners and stakeholders. The Communications and Engagement Lead post is a standalone communications post within a small team (9 people) and your ability to quickly develop good relationships with partner organisations will be critical to your success in the role.
You will be lead on the delivery of the communications strand of the Peatland Programme’s activity. You should have experience of designing publications, creating digital content, newsletters, running stakeholder events and managing social media accounts. You will support the wider Peatland Programme team in networking, identifying opportunities for collaboration, as well as in the production of resources such as briefings and web content.
They value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst they are passionate in promoting their aims, they are not judgemental and are inclusive. They want their people to be as diverse as nature, so they particularly encourage applications from people who are underrepresented within their sector, including people from minority backgrounds and people with disabilities. They are committed to creating a movement that recognises and truly values individual differences and identities.
They take their Safeguarding responsibilities extremely seriously. Please click here to read their commitment statement.
As a Disability Confident employer, they are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let them know if you require any adjustments to make their recruitment process more accessible.
They are also committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment.
To avoid disappointment, you are advised to submit your application as soon as possible as they reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that they can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, they are unable to consider further applications.
This role may be subject to a DBS check.
We’re looking for two creative individuals to join us as Marketing Officers and play a vital role at the heart of our marketing operations. We encourage you to apply if you have good verbal and written communication skills and are looking for an entry-level role, preferably with some background knowledge in communications or marketing. Above all, showing a passion to make a difference to one of the biggest social issues of our day – ending the housing emergency.
About the role
The Marketing Officer role reports to the Senior Marketing Manager. The focus of this role will be to support on creative and paid media plans for integrated national and local marketing campaigns, across a variety of Shelter functions. The role will receive on the job training for key marketing skills like writing creative briefs and running paid social campaigns.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Marketing team works together to communicate the housing emergency and its solutions in relevant and engaging ways. This helps key audiences understand what we are fighting for, why and how. We work closely with our Services, Campaigns, Fundraising and Retail divisions to help achieve strategic objectives.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.
The Deputy Director for Policy, Communications and Strategy is an exciting newly created role that will be at the heart of our next chapter as we seek to build on our success and grow our impact for children and families.
Deputy Director of Policy, Communications and Strategy
Reference: 2403
Location: Mentmore Terrace, London Fields. NCB promotes a hybrid and flexible way of working. Staff can work remotely for part of the week if they wish and, in the office, or face to face for at least 2 days per week.
Status: Permanent, 35 hours per week. Will also be considering 28 hours per week. Salary: £72,353 (Band 8) with generous benefits package including 30 days annual leave plus Bank holidays and 3 days of Christmas closure.
Reporting to the Strategic Director for External Affairs, this is a pivotal role which will tell NCB’s story and the difference we make from the playground to parliament, analysing, influencing and ultimately changing the complex systems on which children and families rely. The postholder will position NCB across the sector as a trusted convener, a catalyst for change and a champion of children and families.
The post is part of the NCB Enhanced Strategic Leadership Team and is accountable for harnessing NCB’s specialisms within a broad understanding of children’s lives, providing high level policy and political analysis.
Working across the UK, the Deputy Director for Policy, Communications and Strategy plays a pivotal role in developing and leading our work with policy makers, bringing evidence and children’s voice to the heart of government and also telling the compelling story about the change we want to see, the work we do and the difference we make.
Leading a multi-faceted team of policy and communications staff, you will work across all NCB teams and with strategic external partners to develop ambitious policy, public affairs and communication plans that highlight the fault lines in the children’s system and create a powerful narrative for change.
You will also hold overall operational responsibility for implementation of NCB’s corporate strategy, most notably by leading annual operational plans for the organisation to ensure we remain focussed each year on our longer-term strategic goals, and leading impact reporting to ensure we are capturing our impact as fully and accurately as possible.
Applications close at 08:00am on 14 October 2024.
Assessment and interviews to be conducted on 18 October 2024.
Please note that only shortlisted candidates will be contacted.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
NCB is an equal opportunities employer, and we particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and male candidates, as we would like to increase the representation of these groups at NCB. We strive for our workforce to be representative of the communities that we serve and we know that greater diversity will lead to even greater results for children.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with The Royal Marsden Cancer Charity to find their Copywriter.
The Royal Marsden offers a flexible working environment, with hybrid working 2 days per week from their Chelsea/ Sutton office.
As Copywriter, you will gather and develop written content for use across all fundraising campaigns and communication channels, working on a range of creative formats with an initial focus on our new charity website.
Working closely with Marketing & Digital colleagues, you will deliver general fundraising copy and content across paid, owned and earned channels including print, digital, email, appeals and newsletters.
You’ll work across products and campaigns to ensure brand consistency and compliance with guidelines in addition to collaborating with internal teams to gather information and develop content ideas.
Key Responsibilities:
· Generate impactful and creative written content for use across a range of projects and campaigns.
· Be responsible for writing the copy for our new website, ensuring it follows good practice in writing for the web (including SEO and accessibility).
· Support the development of a new USP and associated copy for the Charity. Lead on writing copy
· Work collaboratively with stakeholders to identify story ideas that resonate with target audiences and can be translated into multi-channel creative content.
· Ensure campaign key messaging works across varied channels and audiences, to deliver greater impact to new and existing supporters.
· Proactively source and share insights, keeping up to date with market trends and audience motivations to inform the tone and style of supporter materials.
Person Specification:
· Able to write creative, engaging copy to tight deadlines.
· Proven content writing skills and a firm understanding of storytelling.
· Working across multiple teams, with a range of internal and external stakeholders of all levels.
· Versatile, with a solid understanding of brand and tone of voice
· Effectively prioritise project and campaign deliverables
· Ability to be adaptable and flexible to manage multiple work streams in a fast-paced environment.
· Excellent proof-reading skills and an eye for detail.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Reference: SEP20248543
Expiry date: 23:59, Sun, 29th Sep 2024
Location: Greenwich
Salary: £36,900 Per Annum
Benefits: Excellent
Royal Museums Greenwich is a collection of diverse historical sites. The sites are the National Maritime Museum, Cutty Sark, the Royal Observatory, and the Queen’s House. Each of these sites has a unique identity and a common purpose to serve our communities, through sharing our collections and expertise. We are a place to explore the sea, space, art and history, and our strategy ‘Charting Our Course’ puts people at the core of its success.
Working in the Engagement department and reporting to the Adults and Communities Participation Manager, the Communities Participation Producer will create a year-round public programme of activities inspired by the collections, themes and sites of Royal Museums Greenwich. Key responsibilities include producing and delivering programmes in collaboration with community partners and stakeholders to create relevant, inclusive and inspiring activity across the Museum’s multiple sites. The role will focus on creating activity that welcomes underrepresented audiences to Royal Museums Greenwich sites, developing trusted relationships in the process and responding to the social purpose of the organisation.
The role will develop programmes that connect communities and collections around the legacies of empire, queer histories and stories of migration. This will involve working across generations to facilitate dialogue around under-represented histories and current issues in a variety of formats including large scale public festivals, talks, workshops and more. The role will have a focus on developing participation opportunities for African and Caribbean and East and South-East Asian diaspora, as well as LGBTQ+ communities, to develop stronger connections with the collection and bring new perspectives to maritime history. This will involve audience research and internal dialogue to create supportive spaces and activity at Royal Museums Greenwich and contribute towards it becoming a more inclusive and representative organisation.
The successful candidate will have demonstrable experience of delivering a range of inclusive cultural engagement provision for diverse audiences, including large-scale public events, and creating audience-led programmes for African and Caribbean/ East Asian/ South-East Asian diaspora communities. The postholder will have a track record of building strong partnerships with communities and stakeholders, along with experience of writing and producing resources and promotional materials for a range of target audiences. Excellent communication and interpersonal skills are required for this role, as is a passion for activating and supporting dialogue around the legacies of empire, queer histories and stories of migration. The postholder will be innovative, imaginative, creative and self-motivated; highly-organised, able to work to deadlines across multiple projects while managing a budget; and have the ability to undertake some evening and weekend working.
This is a full time, permanent role in Band 5 – Management and Proficient Specialists. Core hours of work will be 36 per week, working 5 days between the hours of 9am-5pm. On occasion, some evening and weekend work is required.
There is also the option of this role being available to two candidates as a job share. Please indicate in your application if you would like to apply for this role on a part time basis, to be shared with a second postholder.
We offer a culture encouraging inclusion and diversity, a generous pension scheme, 22 days annual leave (rising to 25 days after 1 year) plus bank holidays, 30% discount in our cafés and shops, interest-free season ticket and bike loans, training opportunities and continuous performance management reviews to support personal and career development, NMDC reciprocal agreement for free admissions to other museums and galleries’ paid exhibitions, and an environment with flexible working options.
Salary: £36,900 per annum
We encourage you to read the full job description/person specification before applying for this role.
Diversity and inclusion are integral to our work at Royal Museums Greenwich, as we are a museum for everyone. We want to foster a spirit of inclusion, collaborative working, innovation, and valuing people as individuals whose lives have been shaped by different experiences. Therefore, we welcome applications from everyone.
We actively work with Disability Confident scheme and ask that you let us know if there are any reasonable adjustments you need or things you would like us to know during the interview process, which may include being provided the interview questions in advance, requiring a step free interview space, that you are eye-contact avoidant, or having the interview questions in a written format or additional time in timed tests, interviews or other assessment activities.
Discover amazing stories of the Sea, Space, History and Creativity
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Service Manager
Salary: Up to £35,000 pro rata
Location: Hammersmith
Hours: 25 Hours per week
Contract: Fixed Term Contract – until March 2028
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
At Advance, we are led by our core values which are to listen and support, empower and respect, collaboration, innovation, and accountability.
About the role:
Advance has partnered with Catch 22 to deliver services to young victims of crime in London. In recognition of the distinct challenges facing young women and girls (YWG), Advance will deliver a dedicated service to young women and girls (aged 13 to 18) who have been a victim or witness of crime. This is an exciting time to join Advance as we embark on our journey to reach even more young women and girls in need of support using best practice youth, gender, trauma-informed and holistic approaches.
The YWG Victim Service will provide support to YWG across all London boroughs in our safe, YWG-only spaces and in the community. The YWG Victim Service offers specialist support designed to enable YWG to escape harm and to thrive in their lives and aspirations. The YWG Victim Service achieves this by supporting YWG to build confidence, self-esteem and resilience, manage their health and wellbeing and access and engage with other support services.
The Service Manager will lead and manage Advance’s YWG Victim Service, delivering effective management of a team of frontline Advocates, as well as collaborating with Catch 22 to ensure the Advance team and its service delivery are embedded in the wider CYP Victims Services delivered by Catch 22.
About You:
You will have experience of managing frontline staff, supporting them to follow service delivery processes and procedures to ensure effective and safe service delivery to achieve positive outcomes for young women and girls accessing the Victims and Witnesses service. You will have excellent time management skills to ensure service outcomes are monitored and reported on in a timely and effective manner. You will also have excellent communication skills that will allow you to build good working relationships with your team, the wider organisation and external delivery partners. You will be able to reflect and adapt to manage change and enhance working practices, as well as supporting your team through change. You will have an enthusiastic attitude and instil this within your day to day work and interactions with your colleagues and external stakeholders.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications: Sunday 29 September 2024 @ 23:59
Interviews are taking place week commencing 7 October 2024
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
Join our team and enjoy a range of exciting benefits designed to support your growth and wellbeing!
A 35-hour working week
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
- One-week paid carers’ s leave
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Fundraising Engagement Manager – South & West Yorkshire
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- Salary: £30,753
- Hours: 35
- Contract type: Permanent
- Location: Homebased within South & West Yorkshire area
- Closing date: Sunday 20th October 2024
- Phone interviews: w/c Monday 21st October 2024
- Panel interviews: w/c Monday 28th October 2024
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Fundraising Engagement Manager to join our Regional Fundraising team.
This is a role of variety, opportunity and innovation, and we are looking for someone who embraces change and constantly strives to achieve more.
You will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Regional Engagement’ team and we need someone with natural customer service skills who wants to deliver an excellent experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.
South & West Yorkshire is an area filled with some of our most committed supporters but there is still so much opportunity to grow corporate support across the counties. Our Social Workers support families from Sheffield and Leeds hospitals, so building relationships with these teams are a must.
Candidates should live within South & West Yorkshire, in one of the following counties: Bradford, Doncaster, Halifax, Leeds, Sheffield, Oldham or Wakefield.
Candidates who live outside of these counties should highlight an intention to relocate to the area in their application form for their application to be considered
This role is subject to a criminal record check. In the event of a successful application a basic record check will be completed.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in our Role Details document.
- To plan, monitor and report on your budgeted income with a constant eye on contingency planning to ensure annual targets are achieved
- To steward our most committed supporters and deliver excellent supporter experience
- To be a key, valued member of your regional team and UK wide team.
- To identify, cultivate and secure partnerships and donations within your area
- To work with your local service team/s to build and maintain strong and effective working relationships
- To be the first point of contact for service user families, to offer opportunities to them and their networks to engage with the wider charity as they would like I.e. fundraising, volunteering, sharing their story
What do I need?
- A proven track record of delivering amazing customer experiences
- Experience of relationship management in either a charity or corporate setting
- Ability to work within a financial target-based setting, and experience of reaching/exceeding set targets
- Demonstrable experience of winning new business
- Experience of managing own workload
- Proven ability to manage/complete projects
- Able to ‘make the ask’ for support and to influence/negotiate
- Have a full UK driving licence and access to a car (including business insurance)
- Have a sufficient Broadband connection
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- Natural storyteller
- Strong prioritisation skills
- Great communicator
- Great at spotting opportunities
- Influencing/Negotiating
- Compassion
- Integrity
- Team player
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
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