Communication Manager Jobs in Cardiff

Main function of job

This is a key role in the Bereavement Support Service. The team provides a wide range of services, including the Helpline, online enquiries, online community, Family Days, and online and printed resources.

The aim of this post is to provide consistent, high-quality emotional support to bereaved families who seek support from the Lullaby Trust.

1. Proactively engage bereaved families with the support service, respond to bereavement support enquiries and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.

To be the primary contact for the bereavement support services.

To cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.

Proactively engaging with bereaved families through social media and other online platforms.

Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy

Send materials to bereaved contacts, including bereavement packs and follow up e-cards,  and ensure all paperwork and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.

Ensure any messages on Bereavement Support FB Groups are monitored and advice is given via befrienders where appropriate

To arrange face to face events for bereaved families including family days, York Carol Service and memorial events to an agreed programme.

Work with the Engagement Team around social media bereavement support posts.

 2. Respond to all enquiries regarding the Care of the Next Infant (CONI) programme.

Respond to CONI enquiries from families and professionals and pass referrals to the CONI team in a timely way.

Update the CONI spreadsheet on enquiries progress and outcome.

Ensure families are offered Bereavement Support

3 Manage the Befriender programme with the Head of Support and Information and deliver training to befrienders and support befrienders in their role.  

Support Befrienders in their work by maintaining regular contact and support, offering advice and guidance when required.

Keep Befriender records up to date

Allocate Befrienders when required, ensuring there is an even spread of work between the befrienders

To collate, finalise and send out the Befriender newsletter on a monthly basis in conjunction with other members of the Team

Plan and deliver befriender training to new and existing befrienders

Support befrienders in their role and deliver regular online catch up sessions.

Help with the organisation, administration of the Befriender Conference and other events, facialitaing sessions and presentations.

Support the administration and preparation of Befriender Training, attend and participate when required and assist with the new befriender digital documents.

5 Ensure the bereavement support services are promoted to bereaved families and professionals working with bereaved families

Assist with the facilitation of Bereaved Families’ Panel and running online sessions.

Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.

Attend events as required to represent the Lullaby Trust’s bereavement support services

6 Ensure the records and services of the department are kept up to date

Ensure bereaved contacts are added and updated on Excel and Raiser’s Edge

Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice

Collate statistics, as required on areas of work within the support services team.

Assist with the services’ evaluation and impact processes including self-evaluation feedback.

Provide other administrative support to the team as required.

Other:

Attend and participate with External Supervision sessions.

Thank you for your interest in this exciting role.

You would be joining us at a time when we have launched our new identity as the Leadership Skills Foundation (previously Sports Leaders) in August 2023, alongside building a new 5-year ‘Evolve’ strategy. Having navigated the challenges of the pandemic, the organisation has naturally placed an emphasis in recent years on retaining and sustaining the existing relationships we have with the 2,500 organisations (centres) that deliver our programmes.

Looking ahead, with new programmes and partnerships emerging, this role will now play a significant part in helping us understand the needs of young people, allow more centres to be able to deliver Leadership Skills Foundation programmes, and broaden the audiences we reach. Over the next few years, we aim to create an adaptable leadership skill offer that will increase our reach to more young people, fully establishing the Leadership Skills Foundation as the trusted voice for essential leadership skills development.

Having recently secured a strategic partnership with Sport England, this role will play a key part in conducting the research activities that are required to inform the Leadership Skills Foundation, and the wider sector, to empower a more diverse range of young people with opportunities to develop essential leadership and life skills, regardless of their background.

You will be a valued Research Executive within the ‘Programme Delivery’ team and support the Research Manager to develop future accessible and inclusive essential leadership programmes. A key focus for the research will be to understand the needs, barriers, and opportunities to support underserved and/or under-represented communities and individuals into sport leadership opportunities and into the workforce.

This role will require positive and proactive internal working relationships to be created with other teams and colleagues to support organisational objectives and goals.

Main duties and responsibilities 

• Support the research requirements of the Programme Delivery team’s strategic goals, and support research work across the organisation as required. This may include scheduling, conducting and transcribing interviews, cleaning data, coordinating focus groups, developing research tools and related tasks.
• Help develop research approaches appropriate to address strategic goals.
• Conduct both primary and secondary research using a range of methodologies.
• Support the presentation of research findings, by helping develop clear, actionable recommendations, and compelling presentations.
• Support the identification of new research and evaluation projects and approaches which address gaps in our current evidence base.
• Foster collaborative internal relationships to drive a culture of research driven decisions throughout the organisation.
• Support the building of relationships with external partners and funders and the communication of key findings where required.
• Ensure all research activities carried out as part of the work comply with ethical standards.
• Have an awareness of new research developments across the sector

Key Relationships 

Internal 

• Line Manager: Programme Delivery Research Manager 
• Departments: Innovation, Marketing and Communications
• Head of Programme Delivery 
• Local Delivery Lead 

External 

• Strategic partners, including organisations such as Sport England.
• Key local delivery centres
• Partners engaged with research activities 

Skills, experience and knowledge 

Required/essential:  

• Educated to degree level in a subject with substantial statistical or research content.
• Familiarity with a range of both primary and secondary research methodologies, used to gather both qualitative and quantitative research.
• Experience of contributing to research outputs or reports and making recommendations informed by findings.
• Ability to build positive working relationships with a wide range of stakeholders, including colleagues and external partners.
• Effective communication skills with the ability to present information confidently to a diverse range of stakeholders.
• Strong organisation skills, ability to multi-task and work effectively in a busy team environment.Able to deliver at pace ensuring efficiency.Excellent listening and recording skills to effectively evidence the findings of research.
• Understanding of ethical standards and practices in research
• Complete and finish tasks independently and/or as part of a team.
• Show competence with IT (including Microsoft Office).
• An ability to travel across England is required. 

Desired:  

• Experience of working in a relevant undergraduate or postgraduate research role, or working on a research project with a social impact focus 
• An understanding of the challenges facing young people in the UK today, including systemic and cultural issues
• Knowledge and understanding of at least one of the youth sector, grass-roots sports, or education sectors – including trends, challenges, and best practices.

Personal qualities: 

• A confident, collaborative researcher that wants to make a positive social difference.
• Pro-active with the ability to work on own initiative, collaboratively and independently.
• Effective and confident communicator.
• Adaptable to operational requirements with an openness to give and receive constructive feedback as part of a growth mindset.
• A creative, problem solver with the ability to think critically and analyse a range of data.

Are you passionate about making the arts and screen industries more accessible & inclusive to deaf, disabled and/or neurodivergent (DDN) creatives? We are seeking a DDN individual to become our next Marketing and Communications lead.

Please note: Under the positive action provisions of the Equality Act we will be recruiting a deaf, disabled and/or neurodivergent person for this role.

About TripleC
TripleC is a BAFTA award-winning, disabled-led Community Interest Company that champions the inclusion of deaf, disabled and/or neurodivergent (DDN) people across the arts and screen sectors.  TripleC is an Arts Council England National Portfolio Organisation.

Our mission is to drive up the role of DDN people in the arts and screen industries and the role the arts, screen and creativity in the lives of DDN people, changing the lives of DDN people for the better. We’re disabled led at all levels of the organisation – from our Board, through our Senior Leadership Team, our staff, our access leads, and our intersectional focus groups. We work across the whole of the UK to effect change, collaborating with the major broadcasters, production houses, theatres and arts organisations.

About the role

The core purpose of the role is to ensure that TripleC’s output (whether on social media, on our website, in our marketing materials etc) is attractive and accessible for DDN people with a range of access requirements.
The successful candidate will have a strong creative flair and a passion for digital and storytelling alongside proven expertise in marketing and communications.

The Marketing and Communications Lead plays a crucial role in supporting TripleC’s engagement with:

• Deaf, disabled and/or neurodivergent (DDN) creatives including professionals who work in the arts and screen industries, and DDN young people and adults in the community;
• Our audiences (at webinars, masterclasses, workshops, live in-person events);
• Our industry stakeholders (eg theatres, broadcasters, producers, arts organisations);
• Our funders (eg Arts Council England, National Lottery, ScreenSkills); and
• The press and media.

Essential criteria (Please note this role is for a deaf, disabled and/or neurodivergent (DDN) individual.)

• Commitment to TripleC’s mission to drive up the role of DDN people in the arts and screen industries and the role of the arts and screen in the lives of DDN people.
• Understanding of and belief in the inclusion of all staff and stakeholders irrespective of race, gender, sexuality, age, access requirements, economic background, or lived experience.
• Professional experience in/knowledge of Marketing and Communications.
• Excellent communication skills to create compelling, creative and persuasive communications.
• Previous knowledge of/skillsets in content creation for a company or organisation.
• Excellent organisational skills with the ability to manage and take responsibility for own workload, handle multiple priorities, and delegate workloads and workflows to others.
• Excellent IT skills including use of Google Drive/Docs, Microsoft Office Suite.
• Knowledge of/skillset in creative project software/platforms such as Canva 
• Solution focused.

Terms
This is a permanent, employed (PAYE) role. 
The core contract is for 3 days per week (22.5 hours). We also offer paid overtime from time to time by mutual consent. 
There will be a probationary period of 3 months.
Salary: pro rata 3 days a week (22.5 hours) £25,740 (£42,900 full time equivalent)
Location: From home (flexible)
Reports to: TripleC Senior Leadership Team

Further information

Under the positive action provisions of the Equality Act we will be recruiting a deaf, disabled and/or neurodivergent person for this role.

This role is for a deaf, disabled and/or neurodivergent (DDN) individual. We are particularly keen to attract applications from people who are under-represented, in the UK workplace generally and at TripleC specifically. This includes (but is not limited to) DDN people from the global majority, DDN LGBTQQIA+ applicants, and applications from DDN people from lower socio-economic backgrounds. 

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

Are you a strategic thinker with a passion for building high-impact corporate partnerships? Our Marketing & Communications team is looking for a Corporate Partnership Marketing Manager to develop and execute powerful communication strategies that amplify our partnerships, extend our reach, and create meaningful engagement with key audiences.

As the Corporate Partnership Marketing Manager, you'll take the lead in shaping and delivering strategic marketing and communications plans for high-profile corporate partnerships, including Superdrug, SPAR UK, the Gas Distribution Networks, and the National Garden Scheme.

Reporting to the Senior Marketing Manager, Marketing Campaigns, you'll collaborate across internal teams and work directly with corporate partners to craft compelling narratives, drive impactful campaigns, and ensure seamless integration of partnership activities across all channels. Your work will not only strengthen brand alignment but also help us reach more people affected by dying, death, and bereavement.

Main responsibilities:
- Create and execute communication plans that maximize visibility and engagement for our corporate partnerships.
- Work closely with PR, social media, content, creative, and paid media teams to ensure seamless marketing integration.
- Develop engaging narratives and marketing materials to showcase the impact of our partnerships.
- Act as a trusted advisor to corporate partners, providing expert marketing and communications guidance.
- Drive media coverage and leverage key brand moments to enhance awareness and engagement.
- Track and report on key marketing KPIs to refine and optimize partnership strategies.

Key Criteria:
- Proven expertise in integrated marketing campaigns. Experience in corporate partnerships, charity partnerships, or commercial organizations would be preferred.
- Ability to build strong relationships at all levels and influence key decision-makers.
- Strong understanding of digital, media, and brand partnership strategies.
- Ability to develop compelling brand narratives and problem-solve complex challenges.
- Adept at managing multiple projects, priorities, and stakeholders simultaneously.
- Experience in tracking marketing effectiveness and adjusting strategies accordingly.

Please see the full job description .

Application & Interview Process:
- As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: Feb 23, 2025.

Salary: £35,530 - 39,474 per annum
Contract: Permanent, full-time (35 hours per week)
Location: Home-based with occasional travel. You can work from our offices in a hybrid model if preferred.

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

To read this advertisement in welsh click here.

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Samaritans Cymru have an exciting opportunity to join their team as Community Influencing Manager.

You’ll lead our Community Development Project to increase Samaritans local profile, connection and influence in Wales. This is a varied and flexible role where you will use your communication and influencing skills to build partnerships and engage with local communities and Samaritans branches. You’ll coordinate and support Samaritans representation on local and regional groups in Wales, relevant to suicide prevention and develop a plan to engage at risk communities and individuals, helping to increase suicide prevention and ensure fewer lives are lost to suicide in Wales.

It’s a great time to join Samaritans as we're currently delivering our strategic delivery plan and the work you do in this role will contribute towards our vision that fewer people die by suicide.

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The role:

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• Initially a 12-month fixed term contract covering for maternity leave
• Full time – 35 hours per week
• £40,000- £41,500 per annum plus benefits
• We are passionate about flexible working, talk to us about your preferences
• Based in Wales, with a blend of home working and from our Cardiff based office, with frequent travel within the Welsh region.
• Some occasional out of hours/weekend attendance at events/meetings within the Welsh region

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Full Job description here.

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Employee Benefits

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We offer some brilliant benefits including flexible working, family-friendly policies, and training to support your development. You'll have 28 days annual leave, plus bank holidays and we match your pension contribution up to 5%. You can claim money back via a Health Cash Plan and wellbeing options including a free subscription to Headspace and a PerkBox account.

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Find out more about working for us in our recruitment brochure here. Welsh version here.

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Hybrid and flexible working:

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We are a flexible organisation, and we embrace hybrid working – a mix of connecting in-person and virtually. We’re aware that the world is changing, and we all want and need different things from our work and home lives.

From January 2025, alongside the ability to work from home, we’re moving to a framework of mandated, in-person time each year. This expectation is around 2 days per month. This includes a blend of in-person meetings with your line manager, team meetings and working in-person with colleagues in other areas of the organisation. We believe this approach will enable our people to communicate, connect and collaborate in the most effective, positive and inclusive way. We’ll also looking at how we improve effectiveness of how we work together virtually. Further info can be found on our careers website.

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Application

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Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. We warmly welcome applications from a diverse range of backgrounds and experiences. We are committed to making our recruitment processes accessible to everyone and are flexible in how we receive information. If you would like to apply via a different format or let us know how we can support you to be the best you can be, please contact the People team.

If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and a covering letter outlining your transferable skills and experience. You’ll also be asked to answer some application questions. This role will close for applications at midnight on 18th February, with interviews taking place on 03 and 04 March.

Who are we?

Here at the The Developer Society we work with charities, NGOs and mission driven organisations on a wide range of digital projects. We are also a not-for-profit co-op which makes us pretty unique. You can find out more about who we are and our ethos here and see a snapshot of the kind of projects we work on here.

What are we looking for?

We have a busy 2025 coming up and we are looking for someone to join our team on a fixed term basis who can help us run our projects in a smooth and calm way. You’ll work directly with our partners and our team to ensure that everyone has what they need to get the job done. You’ll be planning and writing project documentation, running kickoffs and facilitating sprints, meetings, and key project milestones.

In a nutshell.... You’ll help keep our projects focused, on track, and delivering brilliant results for some of the most important orgs in the world.

The role involves…

• Being flexible and responding to changes in projects as they arise
• Playing an active role in scheduling and leading all meetings including kickoffs
• Planning projects so that they are completed within defined time and budget
• Monitoring progress of projects to make sure they meet targets and partner expectations
• Producing clear read outs of activities, milestones, costs, and risks for internal and external stakeholders
• Checking in with teammates to ensure they are not over-scheduled on project tasks and have everything they need to work effectively and efficiently

We are looking for someone who is…

• Comfortable with all things tech and digital (you don’t have to able to write the code but you know the difference between your HTML and your APIs)
• Familiar with project management and approaches to software development
• Big hearted and keen to make the world a better place
• Organised and self-motivated
• Keen to share skills and learning with the team
• A great communicator
• Experienced working with charities and nonprofits

If that sounds like you, then we’d love to hear from you!

Contract Details

Start date: April 2025

Contract: Fixed term, maternity cover (9 months initially with the opportunity to extend)

Salary: £32,000 - £38,000 depending on experience

Location: Remote

We will reach out to candidates on an ongoing basis until the position is filled. If you’re interested please complete an application as soon as possible.

The closing date for applications is 20th February, 2025.

We have no involvement with emailing or cold calling agencies, so if that’s you, please don’t reach out as we won’t be able to respond.

Direct Marketing Manager – Membership
Reference: DEC20243205
Location: Flexible in UK – Homeworking with occasional HQ meetings in Sandy SG19
Salary: £32,022.00 - £34,377.00 Per Annum
Contract: 12 months (Maternity Cover)
Hours: Full-Time, 37.5 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

We are seeking an experienced Direct Marketing Manager to join us for up to 12 months (maternity cover). You will lead the detailed planning and delivery of membership acquisition campaigns.

To be successful in this role you will need to demonstrate experience of planning and delivering mass-market income generation campaigns using direct and unaddressed mail, email and paid social media. You will also need to manage tracking and ROI reporting for your campaigns.

You will work as part of a very small direct marketing team with tight deadlines and approval processes.

This is a great opportunity to apply your skills to high-profile fundraising campaigns that deliver vital support for the conservation of birds and nature. Experience of working within charity fundraising and/or with membership products would be an advantage.

Essential skills, knowledge, and experience:

• Proven experience of planning and delivering end to end multi-channel direct marketing campaigns to hit income targets – must include direct mail not just digital channels
• Knowledge and understanding of direct marketing and fundraising compliance and best practice
• Strong creative understanding - able to assess the measures that will maximise response rates and write clear challenge and creative briefs
• Able to model/forecast the impact of channel choices or creative changes on potential campaign outcomes, manage and track costs and analyse impact and ROI
• Very high level of attention to detail, able to work under pressure, and adapt to meet changing circumstances as required

This is a Full-Time role for 37.5 hours per week. This is a maternity cover role for c.12 months.

You will work from home and will need a strong internet connection. You will occasionally need to travel to our HQ in Sandy, Beds (3-4 x per year)

Closing date: 23:59, Wednesday 19th February 2025
We are looking to conduct interviews for this position from 5th March 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Digital Marketing & Design Manager (1y FTC) - National Youth Agency

The National Youth Agency is looking for a creative and innovative Digital Marketing and Design Manager

Are you passionate about leading digital campaigns and creating impactful content?

Do you thrive on designing engaging visual materials and growing an organisation’s digital presence?

Contract: 1-Year Fixed term contract (maternity cover)
Hours: Full-time 37 hours per week – flexible working. Part-time applications (minimum of 30-hours per week will be considered).
Salary: £36,000 - 40,000 per annum (dependent on experience and qualifications).
Location: Remote / Home working with some travel to meetings, conferences and events required.

What we do 

Youth work is the best methodology to unlock young people’s potential by providing high quality support and opportunities. Skilled youth workers build relationships that support young people to explore their personal, social, and educational development. Youth work enables young people to develop their voice, influence, and place within society.

As the national body for youth work, NYA has a dual function. We are the professional, statutory, and regulatory body (PSRB) responsible for qualifications, quality standards and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes. 

About the Role

This is more than just a job.

This is an opportunity to make a difference. You will join our people-focussed inclusive team in improving the lives of young people, empowering them to reach their full potential and shape a brighter future.

You will be joining our dynamic Communications Team as our Digital Marketing and Design Manager to provide maternity cover.

This is an exciting opportunity to lead NYA's digital presence, ensuring all content reflects our brand and engages a diverse audience.

In this role, you’ll oversee the creation of impactful digital campaigns and resources, manage our social media and email marketing, and maintain our website. You’ll work on innovative projects, including designing branded materials, crafting dynamic content like infographics and videos, and developing marketing strategies to showcase the value of youth work.

Key Responsibilities

• Acting as the guardian of the NYA brand across digital platforms.
• Designing creative assets for events, campaigns, and publications.
• Leading and maintaining NYA’s digital marketing strategies, identifying new trends and audience opportunities.
• Managing the production and performance of digital content, including videos, reports, and newsletters.
• Supporting website development to improve user experience and engagement.

If you’re a creative thinker, strong communicator with digital marketing and graphic design experience find out if this role is for you by downloading a copy of our Candidate Pack to see full information about the role and requirements.

Why work for us?

Our team members rated NYA 9 out of 10 as an employer 90% would recommend working at NYA to their friends and family.

What our team say about working at NYA*:

‘A great environment to work, with colleagues who I care for & who care about me’
‘I feel INCREDIBLY supported & grateful to work for this fantastic organisation’
‘Always willing to listen, providing trust & freedom as an employer’

 *Source: NYA staff survey October 2023

NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.

NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.

NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions including training and corporate mentorship opportunities.

We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

To apply now:

Please download our Candidate Pack to find out more about the role and requirements

Please use our online application process to submit the following by Sunday 16th February 2025: 

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the 'About You' section. 

A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the person specification. Please note that the covering letter is an important part of the application and we will not accept CV’s without one.

Diversity monitoring information – Diversity monitoring – This information is optional and is for our EEDI monitoring purposes only. This data will be anonymised and processed in accordance with UK Data Protection Law. 
We encourage you to apply without delay as we will close the recruitment process early if we receive a sufficient number of applications.

Interviews scheduled: 26th/27th February 2025 (subject to change)

At the National Youth Agency, we are proud to be an equal opportunities employer. We are deeply committed to embedding equity, equality, diversity, inclusion and belonging (EEDI) across everything we do. 

We believe that a diverse workforce brings invaluable perspectives and strengthens our ability to support young people and the youth work sector effectively.

We are actively seeking applications from individuals of all backgrounds, especially those from minoritised and underrepresented communities, as we work to increase our diversity and representation. Your lived experiences and unique perspectives are crucial in shaping our work and ensuring it reflects the communities we serve.

If you share our passion for making a difference and fostering an inclusive workplace, we encourage you to apply and join us in creating positive social change.

Youth Work changes lives.

Which is why we’re committed to ensuring that as many young people as possible get to benefit from it. As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power.  We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

REF-219144

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

• Salary: £30,753
• Hours: 35 
• Contract type: Permanent 
• Location: Home Based within East Anglia (Norfolk, Suffolk, Cambridgeshire) and Bedfordshire
• Closing date: Sunday 23rd February 
• Phone interviews: w/c Monday 24th February
• Panel interviews: w/c Monday 3rd March

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for a Fundraising Engagement Manager with great personality and team ethic to join our Regional Fundraising team.

This is a role of variety, opportunity and innovation, and we are looking for someone who embraces change and constantly strives to achieve more.

You will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Regional Engagement’ team and we need someone with natural customer service skills who wants to deliver a legendary experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.

The East Anglia and Bedfordshire regions are areas filled with some of our most committed supporters, but there is still so much opportunity to grow corporate support across the counties. Our Social Workers support families from Cambridge hospitals, so building relationships with these teams are a must.

Candidates should live within East Anglia and Bedfordshire, in one of the following postcodes: Cambridgeshire: CB1-7, CB10-25 PE1-7, PE13-19, PE26-30, Norfolk: NR1-34, PE31-38, Suffolk: CB8-9, CO10, IP, NR35, Bedfordshire: LU, MK17, 40-45, SG15-19.

Candidates who live outside of these areas should highlight an intention to relocate to the area in their covering letter for their application to be considered 

This role is subject to a criminal record check. In the event of a successful application a basic record check will be completed.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in our Role Details document.

• To plan, monitor and report on your budgeted income with a constant eye on contingency planning to ensure annual targets are achieved
• To steward our most committed supporters and deliver legendary supporter experience
• To be a key, valued member of your regional team and UK wide team.
• To identify, cultivate and secure partnerships and donations within your area
• To work with your local service team/s to build and maintain strong and effective working relationships
• To be the first point of contact for service user families, to offer opportunities to them and their networks to engage with the wider charity as they would like I.e. fundraising, volunteering, sharing their story

What do I need? 

• A proven track record of delivering amazing customer experiences
• Experience of relationship management in either a charity or corporate setting
• Ability to work within a financial target-based setting, and experience of reaching/exceeding set targets
• Demonstrable experience of winning new business
• Experience of managing own workload
• Proven ability to manage/complete projects
• Able to ‘make the ask’ for support and to influence/negotiate
• Have a full UK driving licence and access to a car (including business insurance)
• Have a sufficient Broadband connection

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Natural storyteller
• Strong prioritisation skills
• Great communicator
• Great at spotting opportunities
• Influencing/Negotiating
• Compassion
• Integrity
• Team player

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

#ShowTheSalary

Founded in 2007, Help for Heroes is a charity dedicated to supporting veterans and their families as they transition from military to civilian life. Our mission is to enable the Armed Forces Community to live well after service not matter when or where they served, offering tailored life changing support for their physical, psychological, financial and welfare needs. We strive for veterans and their families to manage the impacts of their condition, injury or illness, and to feel valued, understood and recognised.

We are proud to make a difference. We’re bold in our actions and are driven by an innovative spirit with a focus on positive impact and shaping futures for those we support. Together, we foster an inclusive environment where everyone belongs and thrives, and we have the highest standards of respect, compassion and integrity in all we do to build trust and relationships across the charity. Levels of collaboration are high as we take ownership in delivering our strategy.

We have an incredible opportunity for the role of In Memory Officer to join our team. Could this be the role for you?

About You

Do you have a passion for in memory giving? Do you love stewarding supporters and providing them with the best experience? Do you have experience of implementing a range of in memory campaigns, products and activities? If so, this may be the job for you.

About the Role

Reporting to the Legacy & In Memory Campaign Manager, this role is responsible for supporting the delivery of the in memory giving programme and be the first point of contact for all in memory supporters. You’ll be developing and delivering engaging fundraising campaigns across different channels as part of our strategy to inspire people to give in memory of a loved one and to increase the income we’re able to raise so that we can reach and help more veterans. Developing relationships with supporters will be one of your strengths and you’re passionate about providing the best supporter experience for supporters across the charity. There’s lots of scope and potential for you to make a real difference and achieve considerable success in this role.

About the Team

The post holder will be working as part of the Individual Giving team in the Commercial Directorate which includes Legacy & In Memory, Supporter Care and Individual Giving. Across all our relationships, we build trust and engagement with our supporters and with each other. The quality of how we deliver our objectives is just as important as the end results. We are known for our expertise, supporter focus and collaboration. We’re friendly, supportive and like to get things done!

This is an exciting new role to both support the coordination of existing ‘leaders in advocacy network’ and to coordinate and lead the project developing a membership body for the group to transition to. The postholder will work with the Advocacy Programme Lead, members of the leader’s network and other key stakeholders to understand what is most needed from a membership/professional body for advocacy providers, develop and launch that offer.

Our nationally recognised advocacy programme seeks to support best practice in the commissioning and delivery of independent advocacy, so that people who draw on advocacy get the support they want and need, in the way they want and need it, when they want and need it.

Role descriptions

Project Coordination

• Update and deliver project plan putting in place effective project management systems and processes
• Report on progress, risk and issues and work with the Advocacy Programme Lead to address
• Work with Advocacy programme Lead to coordinate and manage the project as a whole, working with network members and other stakeholders to develop and deliver against project plan
• Proactively plan and attend network meeting programme, and task and finish groups, working with partners and  stakeholders including agenda setting and note taking
• Set up and maintain a members and stakeholders contact list (CRM system)
• Provide constructive and regular communications to network members and Partner organisations
• Actively seek to improve key programme business processes, seeking innovative solutions, updating and streamlining on an ongoing basis to make them more accessible and realise efficiencies
• Ensure the safe and secure handling of personal or sensitive data, making sure arrangements are always compliant with NDTi’s policies and the Data Protection Act (GDPR). Update Data Sharing Agreements with Partners and ensure the relevance and accuracy of Privacy Policies for network members. You will be the key contact for compliance and breach reporting, escalating to the nominated Data Controller where necessary
• Coordinate additional meetings and conferences as required

Relationship management and representation

•  Build and maintain relationships with core advocacy leader network members
•  Act as key point of contact for the project with advocacy providers and stakeholders
• Develop new relationships across the sector with leaders, policy experts and wider stakeholders
• Lead on regular communications and transparency across network
• Manage stakeholder expectations being aware of potential areas of conflict or differences in opinion
• Attend and contribute to external meetings with various partners, influencing processes, capturing and completing actions
• Create a range of documents, resources, and systems, negotiating deadlines and responsibilities.
• Work in ways that ensure the project maintains a reputation for high quality delivery and support
• Set up and manage a member’s online space

Research and Feasibility

In partnership with the advocacy Programme Lead design and carry out an options appraisal to understand and present options and associated costs and methodologies for delivery of an advocacy membership body. This will include, but not be limited to:

•    Exploring different models of membership bodies
•    Research and present different fee models
•    In partnership with the sector explore and present options for a membership offer

Organisational and other responsibilities

• Represent NDTi as required, ensuring NDTi is presented as a values-driven, innovative, and high-quality organisation that is up to date with policy and practice and delivers effectively
• Work proactively with colleagues and teams across NDTi, contributing to organisational life and actively participating in meetings and events
• Ensure all organisation systems and process requirements are followed, supporting business and financial operational management of NDTi, adhering to all aspects of the Staff Handbook and relevant policies and procedures.
•  Undertake other reasonable requirements of the organisation in line with the purpose and spirit of this role description and the wider purpose of NDTi

Person specification

Essential (e) and desirable (d) personal attributes and core competencies for this role.

Subject knowledge and experience

• A minimum of 2 years’ experience supporting complex or large-scale, multi-agency projects in the public or private sector within employment, social care, education or health (e)
• Experience of planning, developing and delivering project plans and scheduled tasks (e)
• Experience of producing a range of high-quality reports and communications (e)
• Experience of working in partnership with other organisations and parties (e)
• Awareness and working knowledge of effective programme and project management approaches, techniques and tools, including risk management, process improvement, assurance or audit (e)
• Personal experience of providing or using advocacy services giving you a unique understanding of the sector would be advantageous but not essential (d)
• It would be advantageous to come with experience and knowledge of the advocacy sector and/ or membership/professional bodies (d)

Values and behaviours                                                                                                                             

• You will share our commitment, values and belief in NDTi’s mission (e)
• You will demonstrate, understand and apply our workplace values of driving inclusion, being reliable, open and honest, acting with humanity, and being curious and commit to work and act in ways that positively always reinforce NDTi’s values & behaviours framework. You will challenge behaviours and attitude that serve against NDTi’s values and inclusive culture (e)

Core Competencies                                                                                                                            

• Demonstrative ability to work independently using your own initiative and comfortable with lone-working (e)
• Can proactively apply initiative to solve problems and improve systems, practice and processes (e)
• Excellent planning and organisational skills with an eye for detail (e)
• Strong interpersonal and communication skills with the ability to communicate clearly in both written and verbal formats, to a wide range of people (e)
• Ability to manage own workload and prioritise tasks independently knowing when to seek help and support from others (e)
• Ability to take complex information and present in a way that everyone can engage with and understand (e)
• Work effectively as a team player (e)
• An inclusive approach to involving others in discussions and project work, respecting diverse views and perspectives, role modelling NDTi’s values and behaviours, and ensuring individual needs are met (e)
• Ability to work flexibly in an everchanging landscape and anticipate subsequent risks
• Willingness and ability to build and maintain your understanding of the advocacy sector and relevant legislative framework, policy and practice (e)
•  Advanced knowledge of Microsoft Office (collaboration platforms), project management software, collaborative platforms and a commitment to mastering relevant new technologies (e)

Title of the post 

Participation Youth Worker

Location

Working in the communities of Bournville, Oldmixon and Coronation, in Weston-super-Mare. Admin is work from home.

Hours

15 - 22.5 hours pw
To include evening and weekend work. Expected 2-3 evenings p/w.

Financial Arrangements 

£28,500 pro rata (£11 400 actual) - £34,000 pro rata (£20 400 actual) plus 4% pension

Holiday entitlement

25 days per year plus 3 days between Christmas & New Year

Contract Length 

Permanent, subject to funding (funded until January 2030)

Key Relationships

Line Manager; SWAN Trustees; SWAN Partnership Development Worker; SWAN Partners; Young People; Parents & Community; Other local organisations

BACKGROUND TO THE POST

This initial post was created when South Weston Activity Network won the ITV People Project’s vote 2018, securing a substation grant towards youth activities with a view to establishing a Youth Forum. These posts are now funded by The National Lottery Reaching Communities programme until 2030. South Weston Activity Network (SWAN) is a long-established network of youth and children’s work providers in South Weston-super-Mare (Bournville, Coronation and Oldmixon). We are the Local Commissioning Network (LCN) for the area, and a registered charity. We have run an annual summer holiday lunch club for many years, and run a range of holiday trips, activities and events for children, young people and families. We are passionate about brilliant joined-up working between our partners, and fun activities for local families. We are committed to working in an asset-based approach to community development. The primary aim of these posts is to develop member participation across the network, nurturing a Young People’s Group that will shape, deliver and commission activities for young people and families. 

Full Details for Job Description and Person Specification are attached below.

The Woodland Trust is looking for a Land and Property Manager to help manage and grow our estate in the North of England.

The Role: 

• You'll be a key player in our mission to protect and enhance the natural environment.
• Working as part of a UK wide team, you’ll manage all land and property acquisition, disposal, legal, tenancy and agricultural aspects of Woodland Trust sites in support of the regional estate team
• You will engage with external parties, lead on internal approval processes, assist with rural grant applications and deliver carbon sequestration projects. 

The Candidate: 

• You have an enthusiasm for the environment and share our core values—Grow Together, Explore, Focus and Make it Count
• You are a qualified Chartered Surveyor (ideally rural practice) with a deep understanding of rural land use policies.
• You will have a proven track record in managing rural properties and leading multidisciplinary projects.
• You will possess excellent communication skills, both verbal and written, as you'll be representing the Woodland Trust both internally and externally.
• You will have a full driving licence and be able to undertake travel across a wide area, sometimes to remote locations. Overnight stays may be required at least once per month

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Company Car
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams 

Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to give struggling children a hope and a future. We are looking for a well-organised, relational leader who is passionate about the way TLG enables local churches across the UK to get alongside struggling families in their communities. The Church Relationships Lead will work as part of the national Volunteer Programmes (VP) Team, reporting to the Early Intervention Network Support Manager and collaborating with staff responsible for programme training and development.

This is an exciting time to join our growing VP team to support an increasing number of churches who have chosen to partner with TLG through running the Early Intervention (EI) programme. The successful candidate will be responsible for leading and supporting EI Coordinators to effectively run their centres, as well as training new EI coach teams.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. TLG is also committed to safeguarding children and young people and expects all staff and volunteers to share in this commitment. The successful applicant will be required to undertake an enhanced disclosure via the DBS. We would welcome applications from candidates from diverse backgrounds, to enable us to better reflect the needs of the communities we serve.

Hours: Part Time, 30 hours per week

Location: Homebased with access to Greater London and the South

Closing Date: 18th February 

Initial Interviews: 26th February Online

Final Interviews: 4th March at our National Support Office in West Yorkshire