Communication jobs

Overview of the Regional Coordinator role and the team

The Regional Coordinator plays a vital role in advancing the mission of Barnabas Aid by building and nurturing relationships with churches, Christian organisations, and individuals. The role aims to raise awareness, prayer, and financial support for the persecuted church, fostering a network of engaged supporters and expanding the organisation’s outreach.

We’re looking for a self-directed and talented technologist who is passionate about tech for good and how AI can support civil society organisations to achieve their missions.

• 4 days per week
• £52,000 salary FTE
• Remote location
• 1 year fixed term with possibility to extend

We are also recruiting for a Head of Design for AI, and we expect these roles to work closely together alongside our wider CAST team and partners.

Application deadline - Tuesday 6th May 12pm

About CAST

CAST helps people use digital for social good. We're on a mission to create a more responsive, resilient and digitally-enabled social sector by supporting nonprofits to embed digital and design across their services, strategy and governance and working with sector leaders, funders and government to make this happen.

CAST is a ten-year old charity made up of incredibly dedicated designers, technologists, activists and entrepreneurs. Collectively we have deep experience and a great reputation across charity and civil society, design, digital and innovation. 

The past decade has proven how vital digital is to charities, and with it, how important CAST’s work and mission is.

About the role

One of the core areas of CAST’s work is building the capacity of the social sector to respond to the rapid scale advances in AI. The evidence from the Charity Digital Skills Report; Joseph Rowntree's Grassroots and Nonprofits research and our own AI survey shows that charities are unlikely to benefit from - or respond to the challenges of - AI without intentional support and capacity building. To support charities’ (critical) adoption of AI we need to invest in supporting sector-experiments that create demonstrable impact (acting as showcases), working alongside the peer groups, charities and working groups to help move conversations into practical action.

To achieve that, we are looking to recruit a Head of Technical AI Experiments to focus on driving forward this work in a number of different ways:

• Providing direct support to organisations and specific technical advice;
• Building a range of experiments and tools alongside the sector;
• Supporting the design and development of specific programmes, training and interventions that will help shift the sector on AI

Whilst there is a lot of work underway and in the pipeline on AI this role will be expected to shape this work based on their deep experience and knowledge of AI, and support the wider team at CAST to upskill in this area. 

You can find more information about CAST on our website.

What you'll achieve

• Create simple to use AI products and prototypes that meet the needs of the charity sector and their communities; being transparent about how the tools work to build understanding and confidence
• Contribute to the development of an ongoing AI strategy that aligns with CAST's mission and supports the digital transformation of social sector organisations;
• Alongside the Head of Design for AI, lead the design, development, and deployment of AI experiments, tools and resources tailored to the needs of the social sector;
• Provide training, resources and expertise to social sector organisations to build their AI literacy and empower them to leverage AI technologies effectively through both direct coaching and via networks;
• Working with the wider CAST team, contribute to the ongoing development of ethical guidelines for AI use, ensuring compliance with legal standards and promoting responsible AI practices within the sector; 
• Foster partnerships with technology experts, academic institutions, and other stakeholders to advance AI initiatives and share best practices for the sector;
• Stay abreast of emerging AI trends and technologies, assessing their potential impact on the social sector and identifying opportunities for innovation;
• Support the wider CAST team in developing their knowledge and skills on AI, and how we can use AI to best effect within our own work.

Skills and capabilities required

• Proven experience in a senior AI or technology leadership role, ideally with experience of the social sector;
• In-depth knowledge of AI technologies, including machine learning, natural language processing, and data analytics.
• Demonstrated ability to develop and execute strategic initiatives that drive technological adoption and innovation.
• Strong understanding of ethical considerations and regulatory requirements related to AI technology.
• High levels of autonomy with extraordinary organisation and communication skills.
• Able to thrive in a distributed team that changes and responds to the needs of the network and charity sector
• A strong commitment to the aims and objectives of CAST.

Benefits

• Working in a dynamic and creative team with an open and supportive culture
• Opportunity to make a positive social impact
• 30 days holiday a year pro rata, plus bank holidays
• Flexible and remote working
• Family Friendly Benefits: we are committed to supporting staff in achieving a sensible work-life balance
• Group personal pension scheme

About The Role

Join us at The Royal British Legion as a Corporate Partnerships Officer for 12 months on a fixed term contract and play a key role in supporting veterans and their families. Reporting to the Corporate Partnerships Manager, you will be instrumental in managing and nurturing long-term, mid-value corporate partnerships across various fundraising streams. Your responsibilities will include maximising funds raised, processing financial transactions, supporting higher-value partnerships, maintaining accurate records, and coordinating partnership communications to raise awareness and engagement.

We are looking for candidates with strong administrative skills and experience in customer-focused roles, as well as proficiency in database systems and report writing. Whether you’re making a transition from the private sector or looking to start your fundraising career within the corporate sector, this opportunity provides an exciting entry into our Corporate Partnerships team. With an exciting change programme underway within Fundraising, there’s never been a better time to join us, with a strong pipeline of corporate prospects and plenty of opportunities for professional growth and development.

If you have excellent communication, interpersonal, and customer service skills, along with great organisational abilities and a team-oriented approach, we’d love to hear from you.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays), increasing with service
- Very generous pension contributions, with Employer contributions ranging from 6% to 14%
- A range of flexible working options may be available, depending on your role and the needs of RBL.
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- A range of courses delivered by learning specialists to support your development goals and objectives.
- Opportunities to volunteer.
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Senior Policy and Advocacy Officer - Renewable Energy

Location: London - Hybrid
Job Type: Full time
Contract Type: Permanent
Salary: Circa £33,000

Our client are looking for a Senior Policy and Advocacy Officer - Renewable Energy to join their Heat & Biomass team, supporting their work on renewable heat technologies, like biomass heat, deep geothermal, and heat networks. Where appropriate, the successful candidate will also support wider work within the heat and biomass pillar, which might include biomass power, energy from waste, and green gas. This role involves developing policy initiatives, engaging with stakeholders, and representing the them in industry forums and government discussions.

Key responsibilities include:

• Leading policy and advocacy strategies to advance the heat and biomass sectors.

• Supporting member forums and acting as Secretariat for the Deep Geothermal APPG.

• Engaging with government, regulators, and industry stakeholders to drive sector growth.

• Drafting policy statements, consultation responses, and member communications.

They’re seeking candidates with policy experience, strong advocacy and communication skills, and a passion for sustainability and clean energy.

What They offer

• 25 days holiday plus days between Christmas and New Years treated as holiday
• Westfield Health insurance EAP
• Discounts and perks
• Birthday voucher
• Cycle to work scheme
• Pension scheme

How to apply

If you feel this role could be the right fit for you, please click the “apply now” button

*Please note they reserve the right to close this vacancy ahead of the advertised closing date if sufficient applications are received, therefore they encourage early applications.

If you’re ready to drive impactful policy change, click the apply now button.

About them

They are a not-for-profit trade association, established in 2001. While the world has changed dramatically since then, their mission remains the same: to champion our members and promote a future built on renewable energy and clean technology.

Their Vision: A future built on renewable energy and clean technology

Their Mission: To decarbonise the economy whilst helping our members build commercially and environmentally sustainable businesses

Their Approach: They do this by;

CHAMPIONING the role and benefits of renewable energy and clean technologies

INFLUENCING governments, industry and individuals

EMPOWERING renewable energy and clean technology businesses to achieve sustainable growth

You may also have experience in the following: Policy Analyst, Policy Advisor, Policy Consultant, Policy Researcher, Policy Coordinator, Policy Officer, Policy Manager, Policy Planner, Policy Advocate, Advocacy, Advocacy Officer

REF-221 140

Research Associate - National Youth Agency

Contract: 12-month Fixed Term Contract (with potential to extend)
Hours: Full-time - 37 hours per week 
Salary: £30,000 – £35,000 per annum, dependent on experience
Remote: This role is 100% homebased with occasional travel for staff residentials and other events.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

This is an exciting opportunity to join our Knowledge Team, working alongside two existing Research Associates and a Data Analyst. 

You will be integral in delivering research, data, and insights that support organisational development and programme delivery across NYA.

We are looking for an experienced mixed-methods researcher with a strong understanding of social research and evaluation approaches. Ideally, you will have experience working in or alongside the youth sector and be confident using both qualitative and quantitative methods.

You’ll need to be flexible, proactive, and a strong communicator, able to explain complex ideas to varied audiences. 

This role is ideal for someone looking to make a tangible difference through evidence-led approaches that shape policy, practice, and impact in youth work.

Key responsibilities for this role will include:

• Designing and delivering research projects using a range of methods including surveys, interviews, and focus groups.
• Supporting the development of the NYA research and data hub, including external research collation and data visualisation.
• Leading on evaluations to meet funder requirements and contribute to NYA’s growing evidence base.
• Analysing data from NYA programmes to support impact measurement.
• Promoting evidence-based practice across NYA and the wider youth sector.
• Communicating findings clearly through reports, briefings, and presentations.
• Managing research projects and collaborating with internal and external partners to deliver on time and to quality.
• Responding to internal and external research enquiries.

The ideal candidate will have experience in social research, familiarity with various research methodologies, and the ability to communicate complex findings to diverse audiences. 

Please refer to our Candidate Pack for more information on the role and the requirements.

Why Work for NYA?

NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.

NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.

A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.

NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.

We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

How to Apply:

Please download our applicant pack to find out more about the role and requirements

To apply, please submit the following via our online application platform by 11:59pm on Monday 12th May 2025:

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section. 

A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the

About You section. 

We will request data for our EEDI monitoring purposes, providing this is optional.

Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.

The National Youth Agency is an equal opportunities employer. 

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission. 

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Youth Work changes lives

Which is why we’re committed to ensuring that as many young people as possible get to benefit from it. As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power.  We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

REF-221126

Apollo Music Projects is a dynamic and successful music education charity, dedicated to bringing live classical music to children who might not otherwise experience it. Since 2004, more than 18,000 children have experienced the magic of live performance through our programmes from classroom to concert hall, culminating in the thrilling spectacle of a full orchestra in concert.

We are looking for a Finance Officer to join our team, to manage our day-to-day finance and bookkeeping activities, as well as to work closely with the team regarding budgeting, and annual submission of the Annual Reports and Accounts.The Finance Officer will also play an important role as part of this small but passionate team in the operations of the charity, from fundraising through to delivery of the programme in the schools.This position offers the successful candidate the opportunity to play a part in helping to shape the charity’s growth and expansion plans.

We are looking for an organised, enterprising and personable individual, passionate about the arts and about creating opportunities for children from a range of backgrounds to listen to and appreciate the magic of live music. This post requires someone who is able to take a high degree of responsibility, and is confident working independently, as this person will for the most part be working remotely. You will have excellent organisational skills, and a high level of precision in financial processes and bookkeeping.

The role will be mainly remote, with regular staff meetings and additional meetings with the CEO or other staff members in central London, and attendance at annual strategy days and some workshops and concerts, and may from time to time entail working outside of office hours.

Applicants should have several years' experience of similar roles, and knowledge of bookkeeping and charity finances,

Apollo Music Projects is proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from Black, Asian and Minority Ethnic communitiesand all those who are significantly under-represented in our sector.

If you would like to apply for this role please include a covering letter addressed to David Chernaik, Chief Executive, explaining why you would like to work for AMP and your qualifications and suitability for the role. Applications without a covering letter will not be considered. Applicants must be available to start in May. As a small organisation we are only able to reply to shortlisted candidates.

Key responsibilities include:

·Bookkeeping including recording income and expenses, and other financial transactions

·Processing of invoices and payments to musicians, staff, schools and other external suppliers

·Draft annual organisational budgets and forecasting with the CEO and Treasurer

·Carry out monthly reconciliations and the preparation of monthly financial update reports to the Treasurer

·Prepare quarterly reports for trustees’ board meetings including Income Statement, Balance Sheet and Statement of Cashflows

·Monitoring of restricted funding

·Developing and maintaining accounting systems; and working closely with the Treasurer to develop new systems where required

·Working closely with the Fundraising Officer regarding fundraising applications and budgets, both general and specific to individual applications;

·Preparation of annual accounts and support with end of year Independent Examination

·Maintaining and improving financial and fundraising spreadsheets;

·      Running end-to-end monthly payroll.

Candidate Profile

Skills & Qualifications

Essential

·relevant experience in a finance administration role, ideally including book-keeping, payroll, and monthly/annual reporting for a small business or charity’;

·strong numerical skills, with a high level of accuracy and attention to detail;

·excellent communication skills;

·excellent organisational and project management skills;

·experience of budget management, analysis and reporting;

·highly computer literate, with experience of using Microsoft Office packages including Word and Excel; 

·right to work in the UK

·a passion for the arts 

Desirable

·experience working in an independent role within a small business/charity environment 

·experience working in the arts and/or charitable sectors;

·part-qualified/qualified with a recognised accountancy body (e.g. CIMA, CIPFA, ACCA, AAT etc.)

·familiarity with Quickbooks Online

Personal characteristics

·flexible, highly organised, proactive, able to multi-task and prioritise; a team-player with a helpful, approachable and positive outlook, ready to roll up their sleeves;

·exceptional interpersonal skills;

·vision and entrepreneurial flair;

·a self-starter, able to think clearly and creatively and to find practical solutions;

·a willingness to learn.

To Apply

If you would like to apply for this role please supply a CV and covering letter addressed to David Chernaik, Chief Executive, explaining why you would like to work for AMP and your qualifications and suitability for the role. Applications without a covering letter will not be considered. Please indicate when you would be available to start. 

Be part of the vision; be part of RIBA.

RIBA is a global professional membership body, and a cultural organisation, driving excellence in architecture.

Salary: £40,000 plus £10,000 performance related bonus per annum, based upon experience and location

Location: London/Hybrid working

Hours: 35 hours per week, full-time, permanent

Corporate Partnerships

The RIBA Corporate Partnerships team is a new team that has been specifically created to innovate, attract, grow and deliver long-term, sustainable sponsorship revenue streams for RIBA, across a range of events, such as awards, conferences, talks, exhibitions and bespoke projects.

This is an exciting time for this team and RIBA. We are building a new future with mix of existing corporate partnerships and developing new business opportunities with sector leading brands.

About the Role

The Corporate Partnerships Manager is responsible for leading on the acquisition and development of new corporate partners with the intention of driving sales, year-on-year revenue growth and profitability, across the corporate partnership’s portfolio.

Reporting to the Head of Corporate Partnerships, this role focuses on securing revenue from leading organisations, both in the UK and internationally, and supports the successful delivery of corporate sponsorship activities, working with colleagues across the RIBA.

This role includes targeting, engaging and developing business with potential clients in our business category. These include, software providers, accountants, lawyers, banks, property companies, developers and built environment consultants.

You will be required to

• Actively seek, secure and maintain new long-term commercially viable corporate partnership sales opportunities through networking, direct targeting and via business related social media
• Develop a pipeline of corporate partner prospects in line with the business strategies, goals and objectives
• Build and maintain strong relationships with potential corporate partners, through securing and leading new business meetings
• Provide first point of contact and dedicated account management for corporate partners dealing with any queries or new requirements that may arise
• Monitor and manage corporate partner feedback to support development and client service improvement initiatives
• Oversight of corporate partnership accounts ensuring delivery of all agreed terms and requirements, while enabling sponsors’ objectives are met
• Attend client meetings and internal stakeholder and management meetings as the representative of the Corporate Partnerships team
• Attend events to ensure corporate partners’ requirements are successfully delivered, in line with contracted objectives and goals

Working with the Head of Corporate Partnerships

• Develop strategies for evolving and growing corporate partnerships, employing market intelligence to identify opportunities and assess the current market conditions
• Investigate ways to diversify our corporate partnership base and implement strategies to extend and grow our revenue streams
• Devise and implement strategies to increase revenue year-on-year across the RIBA awards, exhibitions, conferences and RIBAJ ‘special projects
• Prepare high quality and compelling corporate partnership proposals and presentations
• Support the development of corporate partnerships marketing collateral

What are we looking for?

​Ideal candidates will have a minimum of three years’ experience in a membership, media or an events organisation or charity. We are looking for an innovative individual with:

• Excellent interpersonal, organisational skills and written and verbal communication.
• A strong work ethic
• An ability to prioritise multiple projects simultaneously
• A knowledge of the architecture and construction industry would be an asset, though not essential.
• Proficient in all MS Office applications
• Ideally, experience of working with and selling to companies in our business category

Why Join us?

Our Benefits:

RIBA offers an amazing employee benefits package which includes (a) a generous pension scheme with employer contributions (up to 12%), (b) life assurance, (c) annual leave of 27 days plus bank holidays and paid closure of 3 discretionary days between Christmas and New Year. For more details on our benefits, please visit our website.

If you would like to apply for the position, please submit your CV and covering letter on our website after you click "Apply". Your covering letter should outline how you meet the ‘Skills, Knowledge and Experience’ in the Job Description, which you will find on our website under supporting documentation. Please note that we will only consider applications with covering letters received directly through our website.

Closing date: Tuesday, 22nd April at 11.59pm
Interview dates: 30th April & 1st May
Second interview dates: w/c 12th May

Due to high volumes of applications we are unable to respond to everyone, however, should you be shortlisted for interview we will be in touch.  We may also close an advert earlier than the date above if we receive enough quality applications.

Please note that you must be able to demonstrate that you have the Right to Work in the UK.  We are unable to proceed with any candidates who cannot show the relevant documentation so please only apply if you meet these criteria. Unfortunately, we are unable to offer visa sponsorship.

The RIBA aims to be an inclusive employer, committed to building an authentic and diverse environment where all are encouraged to be themselves. We champion work/life balance and welcome requests for flexible working across our organisation. We value applications from all sections of society and appreciate divergent experience, therefore if you are excited about the role and working with us, yet your experience may not align perfectly with every single skill or competency, we encourage you to apply anyway.  

Registered Charity No. 210566

Objective

To increase fundraised income for BRACE and dementia research through major donors and high-value supporters, both cultivating existing supporters to increase their support and networking to develop new major donors.

Role

As our Major Donor & Philanthropy Fundraiser, you will be responsible for developing and implementing a comprehensive major giving programme to increase revenue from high-value supporters. This is a new and exciting opportunity to establish and grow this income stream for BRACE, requiring proven experience in securing major gifts.

Key Tasks:

Major Donor Fundraising

• Develop and implement a strategic plan to identify, cultivate, solicit, and steward high net worth individuals.

• Build and maintain a strong portfolio of potential funding sources through thorough prospect research.​

• Manage a diverse portfolio of existing and new major donors, delivering excellent relationship management to meet ambitious individual fundraising targets.​

• Build, manage, and maintain a full and consistent pipeline of prospects, ensuring timely progression through each stage from identification to stewardship.​

• Conduct frequent and regular contact with donors and prospects by phone, video, and in-person meetings, utilizing the Head of Fundraising and CEO for potential new and existing high net stakeholders.​

• Develop compelling, tailored proposals and funding applications to secure significant donations.​

• Create and implement bespoke stewardship plans to ensure long-term support.​

• Represent BRACE at networking events to build relationships with potential high-value supporters.​

• Maintain accurate and up-to-date records of all major donor activity in our database.​

Strategy & Planning

• Work closely with the Head of Fundraising to develop and implement a major donor fundraising strategy.​

• Monitor performance against budget targets and analyze data to support future budgeting.​

• Contribute to the overall fundraising strategy of the charity.​

• Stay informed about the latest trends and best practices in major donor fundraising.​

General Responsibilities

• Be an active and supportive member of the BRACE team, supporting colleagues across the organization to support the charity’s wider organizational goals and objectives.​

• Gain and maintain in-depth knowledge and understanding of the charity's work, priorities, and future plans.​

• Assist the CEO, Head of Fundraising, and other colleagues with charity-wide development initiatives.​

• Attend meetings and events as required both during and outside normal office hours, including the annual Let’s Talk Dementia.​

• Carry out any other duties compatible with this post as directed by the Head of Fundraising.

Candidate requirements

Essential:

• Demonstrable experience in major donor fundraising or equivalent high-value relationship
  management
• Proven track record of securing large and repeat donations from individuals
• Excellent written and verbal communication skills with good copywriting and proofreading ability
• Experience in creative proposal writing and the ability to demonstrate clear outcomes and impact
• Confident and persuasive presentation skills
• Ability to build and maintain relationships with high-net worth individuals
• Experience in developing and implementing stewardship plans for major donors
• Strong research skills with experience in identifying quality new business leads
• Proven ability to form good working relations, both internally and externally with people at all levels
• Innovative and keen to find solutions to problems
• Strong interpersonal skill set with the ability to be persuasive
• Excellent IT literacy
• Excellent planning, time management, and organisational skills
• Willingness to work flexibly in order to adapt to the needs of supporters and the charity
• Able to work unsupervised and independently from home and on the road

Desirable:

• Excellent ability to motivate, inspire, and influence people
• A self-starter with entrepreneurial spirit
• Experience in launching or growing a major donor program
• Understanding of the medical research funding landscape
• Experience using Raiser's Edge to manage donor relationships
• Empathy with the cause that BRACE represents (knowledge of dementia and research is not essential, as information and informal training will be provided)

As the deputy to the Director of Finance, the Financial Controller is a key finance leadership role responsible for the financial integrity of the organisations finances.  Leading on the financial reporting, forecasting and budgeting for the DBF, Coventry Cathedral and Together for Change, this role will ensure compliance with Charity, Company and Ecclesiastical legislation. Leading and guiding a team, fostering a culture of continuous improvement.

Main Activities and Duties 

1. Reporting, Budgeting, Financial Management, Accounting processes and systems

• Overall responsibility for the production of the DBF monthly management accounts to budget holders by working day 8. Ensure that monthly reviews with budget holders take place; to monitor financial performance & recommend corrective action to budget holders when needed. Provide training & development opportunities to budget holders.
• Working with the Director of Finance to prepare  financial reports and commentary for the various  diocesan committees.
• Preparation of the annual report and financial statements for the DBF. Ensuring compliance with accounting standards & regulations. Liaise with auditors during the external audit ensuring all reports and supporting documentation are available.
• Develop & manage the annual budget for the DBF; in collaboration with budget holders. Provide financial forecasts & analysis to support strategic decision making.
• Maintain accurate records of all funds, ensuring proper allocation & usage. Preparation & submission of timely & accurate financial reports to donors & budget holders of these funds. Monitor & report on restricted & unrestricted funds.
• Lead change management initiatives to improve financial processes & systems. Identify opportunities for process improvement & implement best practices throughout all three organisations. Engage with stakeholders to ensure successful adoption of changes. Monitor & evaluate the impact of changes on financial operations.
• Implement & maintain robust internal controls. Ensure compliance with financial policies & procedures. Conduct regular reviews and audits of financial processes.
• Oversee the calculation, collection & reporting of Parish Share contributions. Ensure accurate & transparent reporting for the Deanery Share allocations. Communicate with parishes to provide guidance & support on Parish Share matters.

2. Leadership

• To provide leadership and clear direction to the team ensuring appraisals with SMART objectives that form the basis of regular monthly meetings reviewing individual and team performance. 
• Working closely with the Director of Finance providing regular updates on the finances of each of organisations that the finance team supports.
• To attend training courses and events to maintain the professional accountancy qualification and competency to ensure that the post holder is aware of best practice and upcoming developments affecting the DBF, Cathedral and TFC.
• Developing relationships with budget holders to understand the drivers for expenditure, proactively providing advice and guidance to build commercial awareness.
• Providing advice and support to parishes on basic queries relating to finance and charity reporting matters.  Using the data available in the department from Parish Finance returns and accounts to understand the impact of the financial health of the parishes on the DBF.
• To deputise for the Director of Finance

We’re looking for a Business Services Manager to help shape the way our charity operates as we develop smarter, more efficient ways of working.

Business Services Manager
Salary: £32,200 - £35,944 per annum
Contract type: Permanent
Working hours: Full time
Location: Bickley Hall Farm, Malpas, SY14 8EF

This brand-new role will lead a team of skilled specialists across IT, HR, Facilities, Health & Safety, and Volunteer Coordination to ensure that our organisation is supported by up to date and well-managed business services. Working closely with senior leaders, you’ll use your expertise to identify and implement improvements, helping us grow and thrive as we work towards our mission of bringing wildlife back.

This role is perfect for a dynamic and adaptable leader who enjoys driving change in a fast-evolving organisation. You’ll be a fantastic people manager—supportive, strategic, and invested in seeing your team develop and succeed. With a focus on planning, problem-solving, and championing best practices, you’ll create an environment where skilled professionals can do their best work and make a real impact. Your ability to bring people together and align business services with organisational needs will be key to ensuring our charity continues to thrive.

At Cheshire Wildlife Trust, we’re ambitious, collaborative, and passionate about nature. Based at our beautiful countryside headquarters, we offer a workplace where innovation is valued, and people are empowered to make a difference. If you’re an experienced manager with a strong operational mindset and a passion for helping organisations run at their best, this is an exciting opportunity to play a key role in our journey towards a wilder Cheshire.

At Cheshire Wildlife Trust we embrace agile working with a focus on supporting you to achieve your objectives alongside a healthy work-life balance. 

This is a full time position, however part time will be considered.

Closing date: Monday 5th May 2025.
Interview date: 15th May 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Vacancy type: Permanent, full time

Location: South Bridge Store

Salary: £22,222 per annum + benefits

Hours per week: 35h

Closing date: 20th May. We are reviewing applications as they come in so early applications are encouraged.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.

Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.

As a Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock and store presentation.

You will be responsible for:   

Lead store operations bringing energy and vision to create a memorable shopping experience.

Utilize your eye for design and style, to curate your donated product through great visual merchandising with enhanced feature displays and strong commercial windows to drive sales and footfall.

Keep up to date with the latest fashion trends and local market demands, identifying opportunities for growth.

Managing staff and volunteers where you'll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers and staff members to ensure the effective operation of the store.

Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.

Ensuring sales targets are met and direct costs are kept within managed budgets.

Ensuring all financial reporting and management, cash handling, daily banking and security procedures are followed.

Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines.

Key Criteria: 

Solid retail experience, preferably in fashion/clothing.

Experience in managing a team. Managing volunteers would be an advantage.

Comprehensive understanding of retailing and merchandising display.

Experience of cash handling and financial management procedures (including completion of sales records).

Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion.

Good organisational skills and the ability to prioritise workload, balancing competing demands.

Understanding of health and safety procedures in a retail environment.

Please see the full job description here.  

Application Process 

To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.

In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.

Benefits you'll love: 

35 hour working week

25 days annual leave (exclusive of Bank Holidays) 

Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) 

Loan schemes for bikes; computers and season tickets 

Continuous professional development opportunities

Industry-leading training programmes 

Wellbeing and Employee Assistance Programmes 

Enhanced bereavement, family friendly and sickness benefits 

Access to Blue Light Card membership 

Subsidised Eye Care 

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. 

We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity. 

• Salary: £35,700 p.a.
• Contract: Full time, Permanent 35hrs a week (Part time Part time – 28hrs a week would be considered)
• Location: Remote (based in UK) with the option to work from CSW’s New Malden office.
• Visa requirements – Must have the right to work in the UK.

The Role

This is an exciting opportunity for an experienced grants fundraiser to join CSW to use their skills to help people who are harassed and persecuted for their beliefs. You will play a key role in generating sustainable income for our work through securing grants from charitable trusts, foundations and institutions.

Key Responsibilities (a full list of responsibilities is listed in the Application Pack)

• Research and identify new sources of funding to grow pipeline of prospective trusts, foundations and institutions
• Write high-quality, compelling applications and bespoke funding proposals to secure grants
• Manage relationships with existing funders in a way that secures multi-year grants
• Schedule and write reports according to funders’ requirements

The Person

You are an excellent researcher, self-motivated and able to write compelling applications that align with funders’ priorities. You have strong research and time management skills. You are able to communicate with a wide range of stakeholders and understand the importance of stewarding relationships with funders well.

You are inspired by CSW’s mission and eager to play your part, through this role, in ensuring freedom of religion and belief for all.

Essential Criteria (a full list of essential criteria is listed in the Application Pack)

• A minimum of three years fundraising experience for a charity.
• Proven track record of securing five-figure gifts from charitable trusts, foundations and/or institutions
• Writing high-quality, compelling funding applications/ proposals that match funders’ interests with CSW’s mission and activities
• Account management or managing relationships with high value donors and/or trusts and foundations

CSW Benefits

We offer flexible working, your birthday off, pension with 6% employer contribution.

Purpose of the Job

Advice Quality and Operations Managers will make sure clients get accurate and appropriate advice and that advisers are supported and can develop their skills.

Maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day-to-day basis and using those insights to drive advice service development.

This role is vital in fostering a culture of quality and excellence within the agency, ensuring that both staff and volunteers are well-equipped to deliver exceptional advice services to clients.

Job Description

Strategy and planning

• Work with the Head of Advice to develop and deliver an operational plan to support delivery of the strategic priorities, which is measured, monitored and reported up to the CEO and Board of Trustees.
• Co-ordinate activities, procedures and systems so as to promote the common policies and practices with the appropriate advice services.
• Ensure that the strategy is accessible to and understood by all staff and volunteers and they know the role they play in achieving our goals.

Risk management and compliance

• Regularly review the risks to which the charity is exposed to relating to Advice Services and provide assurance that systems or procedures are in effective operation to manage those risks.
• Ensure the use of systems in place to meet the requirements of all applicable regulatory bodies relating to the Advice Service Delivery.
• Working with the rest of the management team ensures that good data protection practices are embedded in our day-to-day operations.
• Assess requests made in relation to GDPR.

People management and development

• Support team members in continuous learning that will equip and develop people to deliver outstanding advice delivery. Responsibility for the delivery of the training and development plan for the Advice Services Department including, sourcing, delivering, evaluating and maintaining records.
• Supervise the work of paid staff and volunteers
• Maintain and develop standards of service delivery.
• Advise the Head of Advice on staffing and service-related issues.
• Plan and allocate work, monitor achievements of deadlines and key performance indicators and provide support as appropriate.
• Ensure that the service area and projects are adequately resourced.
• Ensure recruitment and selection of paid staff and volunteers as appropriate.
• Develop inclusive learning and development activities to meet quality standards and the organisation’s learning and development plan. Facilitate inclusive group and / or one-to-one learning and development activities. Organise internal and external learning and development activities to ensure the competence and continuing development of staff and volunteers.
• Contribute to the assessment of competence of staff and volunteers. Co-ordinate assessment activities and make final decisions on competence.
• Working with the rest of the leadership team ensures the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010.
• Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy. 
• Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development.
• Ensure Training is delivered and records confirm all client facing paid staff and volunteers that may be involved in providing money and debt information and advice have completed an accredited training programme
• Direct reports: Dependent on advice area, between 5 to 11 Advisors per AQOM, plus volunteers.

Operational performance management

• Maintain, develop and monitor effective and relevant performance indicators and management processes, with particular emphasis on the application of customer insight data and feedback on complaints.
• In line with the Advice Quality Standard, work with the Head of Advice and the other Advice Quality and Operations Managers to ensure that staff and volunteers have adequate supervision and that advisers have access to support at all times when delivering advice to clients. 
• Ensuring quality - actively supporting the quality of advice by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, and that research and campaigns issues are identified.
• Monitor the quality of advice given to clients to ensure that standards meet Citizens Advice requirements. Completing Case Checking, QAA Audits and independent file reviews (IFR) to ensure quality assurance at a whole service level. Using the insights to further develop the services to clients and skills of advisers.
• Maintain and develop standards of service delivery. 
• Take part in internal consistency exercises at least quarterly.
• Providing support - actively supporting each team member to develop their skills and competences, by explaining, guiding, demonstrating, encouraging, suggesting, coaching, giving constructive feedback and challenging appropriately - adapting the level of support to individual competence and need, and taking account of the team as a whole.
• Manage the practicalities of the service: Including overseeing all practical issues relating to the service delivery, ensuring service delivery and adequate cover is in place, allocating the team to face-to-face work and other communication methods, checking waiting times and interview lengths, and if necessary, dealing with client or Citizens Advice emergencies.
• Provide technical support and act as consultant to the advisers.
• Monitoring of service delivery and advice service contracts performance to report against KPIs, with reference to outcomes for clients, identifying any issues and proposed actions. Reporting significant risks to the Head of Advice. Ensure that appropriate systems are developed and maintained for case recording, statistics, follow up work and quality control.
• Client Experience: Use our written process for dealing with complaints, ensuring that regulatory requirements are met (for debt and money advice complaints) to ensure Complaints are handled effectively and data is used to drive improvements where appropriate. 
• Ensuring that appropriate data protection procedures are in place and are followed by all workers.
• Lead on safeguarding and gender violence issues in accordance with policies.

Other duties and responsibilities

• Understanding and acceptance of the need to work occasional evenings and weekends, both on site and on-call, as required.

Stakeholder Engagement

• Collaborate with management and other departments to align quality standards with organisational goals.
• Engage with external partners and regulators to ensure compliance with industry standards and share best practices.

Reporting and Analysis

• Prepare and present reports on advice quality metrics to management and stakeholders.
• Utilise data to identify trends, risks, and opportunities for improvement.

Confidentiality and safeguarding

• Confidentiality is a core principle of Citizens Advice. Support the team with the application of the confidentiality policy.
• Implementing adult and child safeguarding policies and training staff and volunteers how to identify and deal with safeguarding concerns.
• Dealing with a conflict of interest and ensuring our service takes the right action to protect the client, our staff and volunteers and the service.

Research and Campaigns

• Ensure that staff and volunteers consistently and accurately generate Advice Issue Codes (AICs), evidence forms and profile data and participate in the Network Panel Surveys

Person Specification | What you need to do this job

Essential Criteria 

• Ability to lead and contribute to a team, including the ability to prioritise own work and the work of others, and take decisions in the day to day running of a busy service area.
• Ability to plan and manage projects.
• Commitment to continuing professional development.
• Experience of monitoring and maintaining service delivery against agreed targets.
• Ability to plan and prioritise own time and work and work of others in a pressured environment.
• Experience of analysing information to produce reports.
• Leadership and management ability within the context of understanding the needs of a voluntary sector organisation.
• Ability to communicate effectively in person, in writing and over the telephone with individuals and with a wide variety of organisations and audiences.
• Ability to meet Citizens Advice competence with a minimum of three years’ experience of involvement with advice giving.
• Ability to research, analyse and interpret complex information and to produce and present clear verbal and written reports. 

Desired Criteria

• Significant experience managing large advice and helpline services which includes supporting individuals within at least one of the areas of – (for example) welfare benefits, debt management, housing, or health and social care issues.
• Demonstrable experience of driving innovation and service improvement within an advisory/customer focused service.
• Experience of supporting change.
• Well-developed staff management and leadership skills, with strong experience of implementing robust performance management processes.
• Proven ability to communicate effectively verbally and in writing, including excellent IT skills.
• Proven ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best.
• Experience in managing budgets.
• Ability to ensure best use of IT systems and packages in the provision of advice services and the ability to monitor and maintain casework systems and procedures.
• Ability to work with a variety of organisations and to earn and maintain the trust of those people with whom the Bureau deals.
• Ability to contribute to the team combined with willingness to learn and develop and have a positive attitude to change with an ability to plan ahead.
• Access to own transport and able to work at any service location in the Bureau’s area of operation as required.

Application Process:

To apply, please complete the application process on CharityJob. Please submit a concise supporting statement which includes examples and evidence of when you have demonstrated the attributes listed within the person specification. You will be expected to address each point separately and, in the order listed.

If you do not complete a full supporting statement in the requested format, your application may be rejected.

Addressing each point of the person specification

This is a key section of the application which allows you to provide evidence of your experience, knowledge, skills and abilities that are relevant to the role as described in the role profile.  Selection is based on an assessment of the evidence you provide against the requirements of the role as set out in the person specification.  It is important that you tailor your response to clearly demonstrate how you meet each requirement. No assumptions will be made about your achievements and abilities. 

Please provide one example for each requirement.  You should choose examples of past experience that clearly demonstrate what we are looking for, and be precise about what you did, how you did it and the outcome or result of your actions. Please try to limit your response to each criterion to a maximum of 200 words. 

A useful guide might be S.T.A.R:

• Specific – give a specific example
• Task – briefly describe the task/objective/problem
• Action – tell us what you did
• Results – describe what results were achieved

Please provide recent work examples wherever possible.  However, do remember that relevant examples from other aspects of your life, for example: voluntary or unpaid work, school or college work, family or home responsibilities, can also be given.

We are an equal opportunity employer. If you have any requirements (e.g. for attending an interview) please note these clearly on in your letter.

Interview Process:

The closing date is Friday 2nd May 2025, 6pm

Shortlisted candidates will be contacted by telephone, so please give a daytime telephone number or somewhere we can leave a message to arrange an interview.

Our selection process consists of three stages:

• Stage 1 – Telephone Interview:

            Initial interviews will take place via telephone on Thursday 15th May 2025.

• Stage 2 – Formal Interview (In-Person):

            Candidates who are successful at Stage 1 will be invited to our Stevenage office for a formal face-to-face interview                on Monday 19th May 2025.

• Stage 3 – Practical Activity & Final Q&A:

            Following the formal interview, candidates will complete a short activity and have the opportunity to ask any final                   questions.

Please note that Stages 2 and 3 will take place on the same day.

Salary: £50,000 per annum (28 hours/4 days per week).  FTE: £62,500 per annum

Location: We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. The expectation for this role is to come into the office in London at least one day each week, when most of the team are likely to be in. You can choose where to work for the rest of the time, either in the office or remotely (home or another appropriate location).

Contractually this role is London-based.

Contract: Fixed term contract from: 01 July 2025 – 31 March 2029. Open to discuss alternative engagement options.   Part time 28 hours / 4 days per week.

Benefits:

• 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Flexible working 

How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: 10am on Wednesday 23 April 2025.

Interview dates: Wednesday 30 April and Thursday 1 May 2025.  Interviews will take place remotely on Teams.

We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information

We have received funding from The National Lottery Community Fund to deliver an exciting new programme, aiming to improve the experience and continuity of hospice care for young people with life-limiting conditions transitioning from children's to adult services.

You will provide clinical leadership of this UK-wide programme, empowering young people, hospices and system partners to overcome the inequities of care experienced by patients and families throughout this transition. 

You will become a crucial part of the Programmes Directorate at Hospice UK. This team is responsible for areas of real relevance and importance to our hospices’ membership, including: commissioning support; data, research and evidence; clinical and non-clinical projects; learning platforms: sharing good practice; and a well-regarded and commercially successful portfolio of conferences, including our flagship national conference.

You will bring the clinical leadership needed to deliver this exciting new programme. You will lead our young person’s forum and provide invaluable mentorship to hospices. Supported throughout by our Senior Programme Manager and Team Administrator, you will further develop our Transition Community of Practice and help us collate and share programme data across the sector. You will lead on partnerships and strategic relationships, with Together for Short Lives and other decision-makers across our sector. When representing Hospice UK and our programme externally, you will offer clinical expertise leadership within the field of Transition. 

You will have senior palliative care experience, working in the field of transition. You will have led clinical programmes across systems and/or regions, and experience supporting organisations with Quality Improvement projects. You will be an excellent and influential communicator, who embraces working with data while maintaining a strategic overview. 

More information about the programme and the role can be found in the candidate information pack - download below. 

If you have any questions or would like a discussion about the role please contact the People and Culture team and Hospice UK.

How to apply

Complete the following documents:

• Supporting statement form - download below (where you can demonstrate how you meet the person specification.)
• Equal opportunities monitoring form - download below 

Click on the How to Apply button and send your completed forms above and your CV to us by 10am on Wednesday 23 April 2025. 

We will shortlist candidates based on their CV and supporting statements. 

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.

Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please note the interview dates above and let us know if there are adjustments you might need to participate fully in the process. 

Employment is subject to a satisfactory DBS check.

To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an Equal Opportunities Employer.