Communication Coordinator Jobs

Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence.

Rated as ‘Outstanding’ by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and we are looking for high quality employees to come and be a part of that success.

Our expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. We carefully adapt our support for every child and offer it wherever it is required - whether in their home, their community or at our state-of-the-art children’s hospice building, The Ark, in Barnet.

JOB DESCRIPTION 

Also known as a Family Activities Coordinator you will work as part of the Family Activities Team to ensure the success, enjoyment and safety of the Family Days, Referred Children’s Groups, Siblings Groups and Parent Groups (together, referred to as Family Activities) within The Ark and out in the Community. Events organisation and working with volunteers are fundamental aspects of this role.

ABOUT YOU

You will be an enthusiastic individual with experience with children and young people. You will have organised events, as well as group work with adults and/or young people. Excellent communication and interpersonal skills are a must, as well as being able to prioritise effectively with your great time management and organisation skills. You will also have high levels of integrity, as discretion and the ability to maintain confidentiality at all times is key to the role.

**Due to the nature of this role - A Full driving licence is esstential 

Kindly see attached job description for more information about this opportunity.

In addition, an enhanced DBS disclosure with Child Barring will be required for this post. Our recruitment checks, induction, ongoing support and supervision,  reflect our commitment to safeguarding the families we support.

Noahs Ark Children's Hospice is a Disabilty Confident employer 

Part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy, and consider them based on their abilities.

Our Diversity Council is working hard to construct positive changes within our organisation, and we particularly welcome applications from groups who are currently under-represented in our staff.

Previous applciants need not apply 

We reserve the right to close this vaccany early, in the event we recieve a suitable number of applicants 

World Obesity Federation is seeking a Campaigns and Membership Coordinator to join their team. 

World Obesity Federation (WOF) is a worldwide federation with over 100 members and takes a holistic view of obesity from cause and prevention to treatment. WOF is a lead partner to global agencies on obesity, including WHO, and a member of the Global Obesity Coalition.

This position will lead on member communications and management, as well as the campaign management for World Obesity Day. Main responsibilities will include managing the day to day membership provision for the organisation, acting as Project Manager for World Obesity Day, leading on campaign resource development, liaising with members and chairing the Global Advisory Group.

The Campiagns and Membership Coordinator will join the Communications Team.

Desired skills and experience - experience of running campaigns (ideally health and/or charity related), experience of working within a membership organisation, understanding of working at a global level, additional languages.

Required - Excellent spoken communications and interpersonal skills, right to work in the UK and able to travel internationally.

First interview 1st October

Second interview with a presentation 3rd or 8th October

ABOUT GLAN

The Global Legal Action Network (GLAN) works with affected communities to pursue innovative legal actions across borders to challenge states and other powerful actors involved in human rights violations and systemic injustice. Our actions address the most pressing instances of human rights concern and they fall within the following themes: War and occupation; accountability and supply chains; environmental and economic justice; and migration and border violence.

Since our establishment in 2016, we have developed legal strategies directly addressing human rights impacts in over 23 countries and territories. Our cases include the successful legal challenge against imports of cotton produced with forced labour in Xinjiang (East Turkistan) into the UK on behalf of World Uyghur Congress and the climate case against 32 European States before the Grand Chamber of the European Court of Human Rights, brought on behalf of six Portuguese youth-applicants.

More recently, we have supported the preeminent Palestinian human rights organisation Al Haq, to rapidly challenge UK weapons exports to Israel due to the risk of these arms being used in violations of international law. 

ABOUT THE ROLE

As the Head of Strategic Communications at GLAN, you will spearhead the development and execution of a comprehensive communications strategy that amplifies GLAN's mission and impact on a global scale.

You will lead the strategic planning, implementation, and evaluation of all communications efforts to enhance the organisation's brand, increase public awareness, and support advocacy and fundraising initiatives.

A key part of your role will be to establish GLAN's voice and brand, ensuring it resonates with diverse audiences. You will lead on improving our website and communications style, producing high quality content and ensuring consistent and compelling messaging across all platforms.

By fostering strong relationships with key stakeholders, including the media, partners, and the affected communities we support you will play a crucial role in advancing GLAN's vision to challenge injustice through innovative legal strategies. 

Reporting directly to the CEO you will form part of the Senior Leadership Team to drive organisational growth & development; looking beyond your immediate communications responsibilities.

This is an exciting time to join GLAN. We are seeking a Head of Strategic Communications to build an ambitious communications strategy focused on some of the biggest human rights and climate change issues of our time. At this point in time, the team is small with some budget to work with external freelancers, consultants or agencies. We are looking for someone to grow with GLAN; joining us with a communications team of two and developing your team in the years to come. You should recognise that in the short to medium term, the role will involve some hands-on responsibilities until such time that we can expand the team.

KEY RESPONSIBITIES

Communications Strategy

• Align cross-media communication strategies with thematic goals to maximise success across all initiatives. Develop campaign & advocacy communications which will influence change.
• Collaborate with project delivery teams across GLAN to ensure a consistent calendar of communications, highlighting all key areas of work.
• Lead and mentor a high-performing communications and advocacy team, currently including a Campaigns Coordinator.
• Create and manage the departmental budget in alignment with the overall communications strategy.
• Utilise data and insights to map and analyse audience behaviour, informing and optimising communication activities.
• Monitor and evaluate the success of campaigns, tracking performance against strategic KPIs.

GLAN brand

• Oversee the review and redesign of the organisation's website to enhance user experience and engagement.
• Champion and promote the use of GLAN's brand among colleagues, fostering a unified brand identity.
• Develop a strong brand presence and establish comprehensive brand guidelines that reflect GLAN’s core values, emphasising the voices of affected communities in all communications. 

Senior Leadership Team (SLT)

• Serve as a key member of the senior management team, contributing to strategic decision-making and organisational planning.
• Represent the organisation externally at events, conferences, and meetings.
• Prepare communications updates and reports to the Board and relevant committees Work with SLT to improve impact measurement across GLAN.
• External stakeholders Be a Face of GLAN; building & cultivating tactical relationships and networks
• Develop a robust relationship management system to enhance engagement with key press contacts, partner organisations, related networks, and other critical stakeholders.

GENERAL RESPONSBILITIES

• Undergo ongoing training to stay updated with changes and new developments in the legal field.
• Always conduct yourself in an ethical and professional manner. Adhere to all company policies and procedures.
• Undertake any other reasonable task or duty as may be assigned by the Director, Chief Operations Officer, Senior Lawyers or Board of Trustees.

POSITIVE ACTION STATEMENT

We regret that GLAN’s workforce is currently not representative of society. We seek excellence in our team, and we are aware that in not attracting diversity, we are missing exceptional candidates. We are looking to expand on the range of experiences and perspectives of our colleagues, as we believe this will better serve the people we represent. We especially invite applications from those with knowledge of the language, culture, and political environment of countries in the Global Majority, particularly those in which we currently work.

BENEFITS

You are likely to join the Global Action Network because you are passionate about our work. But here are some other great reasons to work with us:

• Salary £50,000 - £55,000
• Home working
• We’ll enrol you in a pension scheme, with 3% contribution from GLAN if you put in at least 5%.
• We have access to an Employee Assistance Programme.
• 25 days annual leave, plus bank holidays and three days gifted between Christmas and New Year
• Enhanced maternity, paternity & adoption pay
• Enhanced compassionate & bereavement leave
• Paid wellbeing leave
• Access to co-working spaces
• Homeworking allowance (as per HMRC guidelines)
• Potential for sabbatical leave to support staff who wish to take time away from work to pursue travel, study or other personal life changes 

QUALIFICATIONS

A degree or equivalent professional experience in a relevant discipline.

EXPERIENCE

Essential

• At least 5 years’ experience in a senior communications position with overall responsibility for organisational strategy design and delivery
• Experience in developing and implementing campaign based communications strategies, advocating and influencing change Line management and team development including KPI setting in line with strategy
• Brand identity and development Experience of maximising campaign success and creating compelling media assets on a small budget
• Experience of monitoring and evaluating multichannel communications and presenting this data as a tool to optimise communications
• Experience working with external agencies

Desirable

• A progressive communications style empowering the communities we support.

SKILLS & KNOWLEDGE

Essential

• Excellent verbal, written and interpersonal communication skills, with the ability to communicate and tailor content effectively for different formats and audiences and with high levels of accuracy and attention to detail
• Proven ability to meet tight individual and group deadlines and to manage one’s own workload through effective prioritisation, time management and organisational skills
• Excellent interpersonal skills
• Ability to spark collaboration with external and internal stakeholders
• Works well to deadlines

Desirable

• Experience of developing communications strategies for small NGOs
• Experience of, and interest in human rights and environmental issues

SPECIAL REQUIREMENTS

GLAN is a homebased organisation. It is expected you will have an appropriate space, free from distraction, to carry out your duties. You will be required to attend semi-regular meetings & events.

GLAN VALUES

GLAN has a set of core values. As a Lawyer you would be required to uphold these values through some of the examples below:

Community Centred

• Ensure effective development & delivery of communication strategies & plans that contribute to our vision and mission, ensuring our communications feature the voices and issues faced by the communities we support.

Partnership Focused

• Building and maintaining key relationships internally and with press, partners, networks and communities.
• Experienced in coordinating communication campaigns with external networks.

Radical

• Committed to deep, systemic change rather than superficial fixes both in how we work and how we run our organisation.
• We strive to dismantling systems of oppression that perpetuate racial and class inequalities within our organisation and the communities we serve.

Creative

• Bold, innovative, and creative in the identification, development and communication of our work.

Tenacious

• Build long term case strategies to persist in awareness raising and maximising support for our cases.

An exciting opportunity to play an important role in transforming the lives of young people at Jamie’s Farm. We are looking for a compassionate Therapeutic Coordinator (Maternity Cover) to lead and deliver impactful therapeutic support, helping young people build resilience and thrive.

What is Jamie’s Farm?

Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.

More about the role:

As Therapeutic Coordinator, you will oversee the therapeutic aspects of up to four visits from schools and similar organisations to our farm per month, providing one-on-one support to young people facing significant challenges. Your expertise will guide both individual sessions and group discussions, fostering a safe space for personal growth. Collaborating with visiting staff, you will ensure each young person receives the care they need, both during and after their time on the farm.

Beyond therapeutic sessions, you will create detailed progress reports and contribute to the immersive farm experience, leading walks, evening activities, and mealtime conversations. This hands-on approach will help strengthen relationships with young people, allowing them to feel supported and empowered throughout their journey with us.

If you are an experienced professional with a passion for helping young people through pastoral or therapeutic work, we want to hear from you. This is a unique opportunity to join a purpose-driven charity, working in a beautiful rural setting where your impact will be deeply felt. Learn more by exploring our recruitment pack and apply today.th

Praxis is a dynamic, award-winning human rights charity. We have 40 years of experience working with migrant communities in London. Our immigration advice service offers support to more than 2,000 people each year. Praxis provides a safe space and support through immigration advice and support to access services such as housing and health. We run peer support groups that build social networks and confidence. Together with people with lived experience, Praxis campaigns for a compassionate and humane immigration system where no one is discriminated against based on their immigration status, race, or class.

Praxis has recently significantly scaled up its campaigns and communications work. We are looking for a new Stories and Media Coordinator to join our Fundraising and Communications team, to help ensure that people with lived experience of the immigration system are the driving force of our dynamic communications work, whilst also building the organisation’s profile and amplifying our systems-change work.

You will play an integral role in the Fundraising and Communications team in an ambitious organisation.  

We are looking for the below skills and experience:

· Strong experience and understanding of working with experts by experience in communications, media and storytelling work, including excellent understanding of safeguarding and risk management;

· Significant experience of developing and maintaining good relationships with a range of journalists;

· A sharp understanding of what makes a strong story;

· Strong communication skills, both written and verbal;

· Ability to build relationships and rapport with a wide range of people.

See the Person Specification and Job Description for more detail. 

Our Attractive Benefits Package Includes 

· A 35-hour working week including flexible working hours (pro rata for part time posts)

· A hybrid work model 

· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays) 

· Option to buy up to 3 days annual leave each year.

· 1-day additional birthday leave

· A defined contribution pension scheme 

· Our employee assistance programme offers counselling and support for you 24/7. 

· A season ticket loan to help you spread the cost of your commute. 

We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status. 

Please see our website to find out more about our work.

For further details, please contact Josephine Whitaker-Yilmaz, our Policy and Public Affairs Manager.

To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the person specification. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. 

If you would like to speak to someone about any adjustments or have any questions you can email and we will be in touch with you to make the necessary arrangements.

Application deadline: Monday 30th September 2024 at midnight.  

Interviews will be held on Tuesday 15th October 2024.

Tender works with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. We enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse. 

We have identified core audiences we are seeking to engage more proactively and more consistently to both spread the message of our work and to influence public policy and statutory commissioning decisions. We are now looking for a Communications Manager to drive this work and establish our position as an influential, informed and powerful voice for change.

You will work closely with the Development Director to develop and implement a cross-organisational communications strategy to maximise our reach and brand awareness amongst core audiences, leading in turn to increased funding and an impact on statutory and policy approaches to preventing VAWG. You will line manage our Senior Communications Coordinator and collaborate closely with the senior leadership team (SLT), who lead on our policy and influencing work. You will also support the Development team to better engage current and potential supporters and funders.

Bridging the gap between senior leadership and delivery, you will be a confident and strategic thinker, but remain excited by the challenge of getting stuck in. You will be comfortable supporting colleagues to deliver activity as well as working independently on your own projects. You will have the knowledge and experience to ensure that the right policies, frameworks and plans are in place for our small team to achieve ambitious plans.

The main purposes of the Communications Manager role are:

• Developing, leading and implementing Tender’s communications strategy, focusing on supporting our fundraising and building engagement with key audiences
• Accountability for Tender’s organisational profile, building profile and engagement through content creation with key strategic audiences, including the website, social media, and print and online marketing materials
• Accountability for the development and management of Tender’s own media channels, ensuring a consistent user experience and organisational voice

 Required knowledge and experience

• Knowledge of audience segmentation and personalisation and of optimising CRMs to improve supporter journeys

• Experience in leading or supporting the development of communications strategies and operational plans

• Demonstrable experience working in a communications or campaigning role

• Creating high quality content across various channels (blogs, social media posts, website landing pages, marketing materials, newsletters, case studies etc)

• Writing engaging copy for different audiences and objectives, such as fundraising campaigns, internal communications and corporate engagement

Age UK Westminster is seeking a Digital Inclusion Coordinator to join our home visiting digital inclusion team funded by Central North West London NHS Foundation Trust. The Kensington & Chelsea and Westminster Social Isolation project supports and enhances existing Older Adult Mental Health services provided by CNWL by providing targeted outreach digital inclusion support to vulnerable older people with the aim of reducing the impact of loneliness and isolation. We are looking for someone who has confident Digital Inclusion experience and ideally some experience of working with people living with dementia.

The role will include providing intensive coaching, support and troubleshooting with IT skills and equipment as well as working closely with Age UK Westminster’s other services including digital inclusion group sessions and dementia activities.

The role will demand a division of time in the office and in client’s home in Westminster.

Age UK Westminster is an equal opportunities employer. We encourage applications from all sections of the community. We would particularly welcome applications of speakers of Westminster and Kensington & Chelsea’s main community languages other than English (Arabic, Spanish, Portuguese, Tigrinya, Somali, French, Farsi).

You will be at the forefront of our mission, helping to change the narrative about young people who experience homelessness in the UK. 

You should have experience of securing press coverage and be comfortable delivering engaging and relevant stories for the media. 

You will be at the forefront of building EveryYouth's youth engagement function which aims to give marginalised young people a voice to share their experience and stories. Alongside this work you will maintain and uphold strict safeguarding and GDPR practises. 

You will work with a team to maintain EveryYouth's website and newsletter and oversee EveryYouth's social media content and delivery. 

Finally, you will think strategically about the direction EveryYouth is taking with our external communications, and measure and evaluate our work against agreed KPI's. 

We are looking for someone who is ambitious for the future of every young person, and who relishes the challenge of presenting marginalised young people in a positive, uplifting way, going against the longstanding norms. You should have an incredible eye for detail and enjoy working with a small, but highly collaborative team.

EveryYouth prides itself on ‘doing charity differently’ and you’ll be excited about the opportunity to join a new charity with a start-up mentality where your ideas can help shape the future of the organisation.

If you're looking for a role where your skills, passion, and dedication will come together to create a brighter future for young people, we encourage you to apply. Join us at EveryYouth and be a part of something truly extraordinary – together, we can help Every Youth reach their full potential.

Essential Experience, Skills, Knowledge and Attitude

• Experience of placing stories in broadcast and/or print media.
• Able to develop strong relationships with the media.
• Excellent written and verbal communication skills.
• Experience managing social media accounts, website and email marketing systems
• Excellent attention to detail.
• Pro-active and positive, with a creative approach to problem solving.
• Highly organised with the ability to manage conflicting demands.
• A strong commitment to EveryYouth’s mission, vision and values with a passion for making a significant and strategic difference to the lives of disadvantaged young people in the UK.
• A desire to shape the future culture of an organisation.

Desirable Experience, Skills, Knowledge and Attitude

• Experience of working with vulnerable young people to share their stories
• Experience of securing and delivering media appeals
• Excellent design and video editing skills.
• Line management 

We have an exciting opportunity for a Customer Experience Coordinator to join our amazing Scout adventure team. 

Location: Scout Adventures Gilwell Park, Chingford, E4 7QW

Salary: £25,685 per annum, Band C, Level 3 - Live onsite

Salary: £27,445 per annum, Band C, Level 3 , inclusive of OLW - Live offsite

Working Hours: 40 hours per week

Term: Permanent

We’re Scouts and everyone’s welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright.

The Customer Experience Coordinator Role:

As a Customer Experience Coordinator, you will play a pivotal role in understanding our customers’ needs and matching them with an adventure tailored to their goals. You’ll guide customers through the entire booking journey, from initial inquiry to aftercare, and act as the point of contact during their on-site visit. Working closely with on-centre teams, you’ll ensure the seamless delivery of safe, high-quality experiences.

Key responsibilities as our Customer Experience Coordinator:

• Provide exceptional customer service across various channels, including email, phone, live chat, WhatsApp, and social media.
• Act as the primary point of contact for customers, from booking inquiries to post-visit follow-up, ensuring a seamless experience throughout their journey.
• Use expert knowledge of our products and services to recommend tailored experiences to meet customers' unique group needs and objectives.
• Work within service level agreements (SLAs) and brand guidelines to create a positive, lasting impression of Scout Adventures.
• Process bookings and maintain customer records using platforms such as SharePoint, Cinolla, Zendesk, and Trust Pilot, ensuring accurate and up-to-date information
• Design tailored activity programmes for groups, aligning with their needs and objectives, and liaise with on-centre teams to coordinate schedules.

What we are looking for in our Customer Experience Coordinator:

• Effective written and verbal communication.
• Attention to detail and organisational skills.
• Good computer literacy, with an ability to confidently learn and use tools such as bookings systems, customer support software, Microsoft Office, Sharepoint, Smartsheets etc.
• Positive and proactive – embracing change, challenge and learning opportunities.
• Prior experience in providing high quality customer service from initial enquiry to after care.
• Prior experience in outdoor education, residential centres or a related industry (e.g. hospitality or education) desirable

What we can offer you as our Customer Experience Coordinator:

• Work in a way that suits you, your role and your department
• Be proud to say you’re part of a team with Investors in People (Gold)
• Plenty of opportunity for learning and development
• 28 days holiday a year, plus bank holidays rising to 32 days after two years
• Four extra days to look after your family when they need you
• Three extra days over Christmas
• Up to four personal days paid leave a year
• Hybrid /Flexible working hours

The closing date for applications is Wednesday 9th October 2024

Interview are expected to be held at Gilwell Park on Thursday 17th October 2024

Don’t miss out on the opportunity to join our fantastic team! Click ‘Apply’ now!

The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.

Strictly no agencies.

The Role Within Unseen

Unseen provides support to people who have experienced Modern Slavery and Human trafficking and actively champions capturing voices in our work and providing development opportunities for those we are working with.

The Policy & Research team are currently leading three projects. The Survivor Involvement Coordinator will support in the delivery of these projects.

 This role will work with Unseen’s Policy & Research Team and have regular interactions with staff across Unseen’s wider teams including Support Services, Fundraising, Media & Communications and Operations.

Purpose of the role

The postholder will support the collation of lived experience voices into our research work focused on policy impact on what really works to prevent modern slavery. The postholder will work closely with the Policy & Partnerships Manager, the Policy & Partnerships Officer, Senior Caseworkers and Unseen’s Survivor Consultant Volunteers and be responsible for supporting and improving our wellbeing activities, survivor voice forum and consultant focus groups.

Job Purpose: We are looking to recruit an empathic, warm, friendly, hard-working and flexible person who is passionate about improving young people’s emotional wellbeing and mental health. They must be a team player with excellent communication and organisational skills, able to prioritise and manage their own workload. They must be able to work independently within the community.

Salary: £ 26,000 - £29,120

Hours of work: 35 hours per week. Working pattern is Monday 12:30am-8:30pm, Tuesday 9:00am to 5:00pm, Wednesday 10.30am to 6:30pm, Thursday 9:00am -5:00pm, Friday 10:00am - 6:00pm.

Location: Phoenix Youth Centre plus working across locations in East Surrey as necessary.

Annual leave:  Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service.  (pro-rata for part time workers) 

The holiday year runs from 1  April to 31 March each year.

Benefits: Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

Free Parking : There is free parking available  at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme. 

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request. 

Closing date & interviews: 

Closing Date : 14th October 2024 9:00am

Interviews: 21st October 2024

Main Responsibilities:

 To help assess the needs and strengths of the referred young adult and help them identify individual goals to achieve desired change

 To deliver early support/targeted group interventions which aim to improve mental health and well-being, build on existing strengths and increase levels of resilience

 Record and collect data with various tools such as Outcome Star and Session Feedback Questionnaires to evaluate the ef fectiveness of interventions

 To take responsibility for own caseload of young adults, some with complex and multiple needs, with support f rom senior EWMH staf f

 To help involve project participants in the co-production of programmes, activities and services

 To be proactive in connecting with other agencies who can provide activities to support Step Forward sessions

 Attending networking events and meetings, online and in-person, to promote Step Forward

 To work collaboratively with Surrey CCGs, GPs, local CYPS and adult mental health teams and other community-based services to provide the most ef fective service for young adults and reach targets set by partners whilst keeping within the YMCA values of service

 To keep accurate records of individual engagement, evidence of change and celebrate progress with participants

 To record and report the appropriate data to ensure the project can be accurately monitored and evaluated

 Where appropriate, to apply safeguarding and child and vulnerable adult protection procedures

 To organise and provide written case studies as evidence of the ef fectiveness of individual interventions and activities

 To work as part of a team and attend team meetings, training events and participate fully in one to one, peer and group supervision

 Support summer activity programmes with partner group WAVES with supervising young people of f -site

 Planning, organising and running summer activities for Step Forward participants (Wellbeing Coordinator – Step Forward, September 2024)

 To take responsibility for Youth Support Workers, volunteers and colleagues volunteering time to the project, taking charge of a staf f rota and ensuring guidelines are in place and updated regularly to ensure best practice

 Outreaching to external volunteer workers and communicating closely with HR

 Any other duties are required to be performed within the grade and renumeration of the role

 We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required training

About the Tropical Health and Education Trust (THET)

Today, one billion people will never see a qualified health worker in their lives.

Since 1988, THET has been working to change this. From reducing maternal deaths in Uganda to improving the quality of hospital care for injured children in Myanmar, we work to strengthen local health systems and build a healthier future for all.

We do this by leveraging the expertise and energy of the UK health community, supporting Health Partnerships between NHS institutions, Royal Colleges and academic institutions in the UK and those overseas.

In the past ten years THET has reached over 100,000 health workers across 31 countries n Africa, the Middle East and Asia in partnership with over 130 UK institutions. In 2018, the charity had a turnover of £5m and employed 30 staff across six offices. From 2020 onwards, our turnover will be £8m a year

Job Purpose

The Monitoring, Evaluation and Learning (MEL) Coordinator position sits within the Research, Evidence and Learning team and will make a key contribution to the quality of our programmes. The post holder will keep abreast of state-of-the-art M&E approaches to ensure the use of technically appropriate monitoring and evaluation models and information systems. The post holder will support the design of new programmes as well as provide technical advice and input to the monitoring, evaluation and learning of existing programmes. The Coordinator will also play a crucial role in ensuring that our external communications and policy work (at all levels) are informed by and accurately represent our evidence base.

Design, Monitoring, Evaluation and Learning Lead the development of proposals from a MEL perspective, including contributing to and leading on theories of change, and the development of MEL frameworks. Design, lead and manage participatory processes to establish country programme MEL systems. Lead development of organisational tools and processes – e.g. developing reporting templates for project reports where not supplied by the donor Lead the development of quality programme standards and tools for their implementation. Advise on and support the building of an evidence base of impact. Support development of theories of change for development of strategic goals for Health Alliances. Support the development of indicators and monitoring of Alliance activity. Support the design and implementation of evaluations. Building MEL Capacity Provide hand-on technical assistance to teams in the monitoring, evaluation and review of existing projects. Support staff with development/use of MEL tools and processes. Provide input and assistance to MEL activities, including data collection and analysis, and evaluation design. Foster learning within programmes, through sharing lessons learnt, evaluation results as well as playing a key role in strengthening organisational learning. Ensure that monitoring visits are meaningful and capture data sought and feed into management decisions.

To apply for this role please send your CV and a cover letter to THET by midnight on 27th of September. With the subject line MEL Coordinator.

The coordinator roles are vital components of this project. We want to attract candidates from the South West of England with sound local knowledge and able to travel in the region - these will be important parts of this job.

Purpose of the roles:

• To be responsible for the development, coordination, and delivery of Neighbourhood Watch’s partner project involving Neighbourhood Watch volunteers within the South West.
• Recruit, training and coordinate volunteers so they can deliver information sessions to community groups. 
• Research areas in needs of support and book venues where information sessions will be delivered by volunteers.
• Be able to travel to events in order to support volunteers and ensuring information sessions are delivered to the highest and consistent standards, and that feedback requests are acted upon swiftly.

Hours of employment are:

0.8FTE (28 hours per week)
8 months fixed term contract. Core hours are Monday to Friday 10am-12pm and 2-4pm with an unpaid lunch break.

Essential Skills and Competencies:

• Effective Communication: Demonstrate strong communication skills, with the ability to engage both individuals and large groups confidently and clearly.
• Leadership and Inspiration: Excel at motivating, involving, and inspiring stakeholders to achieve common goals.
• Research and Information Gathering: Skilled in conducting thorough research and use information to support event delivery and volunteering.
• Time Management: Capable of independently managing your time and balancing various responsibilities within your role.
• Task Organization: Skilled at prioritizing and organizing tasks to meet deadlines.
• Collaborative Teamwork: Experience working effectively within a geographically dispersed team, maintaining communication and alignment across different locations.

A full, clean UK driving license use of a car and availability to attend the events if required. You will need to be able to drive around Wiltshire, Gloucestershire, Somerset, Dorset, Devon and Cornwall.

Desirable Skills and Competencies:

• Volunteer Management: Proven experience in recruiting, training, and coordinating volunteers, ensuring their effective contribution to project goals.
• Event Planning and Execution: Experience in planning, organizing, and delivering successful events, ensuring high-quality outcomes.

You’ll be:

• Passionate about the role of volunteers within the crime prevention community
• Very approachable, responsible, reliable and personable
• Open to learn from feedback and adjust to them
• Committed to promotion of equality and diversity
• Committed to the aims and values of Neighbourhood Watch.

Benefits of working for Neighbourhood Watch include:

• Flexible working hours
• Stakeholder Pension
• Cyclescheme
• Techscheme

Introduction   

Nightingale Hammerson cares for over 250 residents, tailoring our approaches within our residential, nursing, dementia, respite, and palliative care teams. We are enormously proud of our homes, with our South London home, Nightingale House, rated 'Outstanding' and our North London home, Hammerson House, rated 'Good' by the Care Quality Commission (CQC), in its first year of opening. 

As our Intergenerational Care Coordinator, you will lead the intergenerational care strategy, organising events and building connections across generations. You'll collaborate with schools, community groups, and Jewish organisations, while designing lesson plans and contributing to educational projects. Your work will have a positive impact, promoting our values and enhancing lives. 
 
What will your typical day involve? 

You will lead the intergenerational care strategy, working with Nightingale Hammerson teams and external stakeholders. Key tasks include organising intergenerational events, creating spontaneous engagement opportunities, and fostering communication with Jewish organisations, synagogues, schools, and community centres. 

You'll produce reports to show the impact of the programme and contribute to educational and research projects. Impeccable customer service is essential, as you'll welcome visitors and ensure a positive experience. Additionally, you'll develop departmental processes to improve efficiency and promote Nightingale Hammerson’s values. 

You’ll also handle telephone and email enquiries, maintain strong working relationships, and occasionally support evening and weekend events. 

Who are we looking for? 

The ideal candidate will be educated to degree level or equivalent, with a Diploma in Intergenerational Care and Education being essential. They must demonstrate a willingness to have a positive impact on people’s lives, possess excellent communication skills with a kind and caring approach, and have a strong understanding of Jewish culture and way of life.  
 
Essential skills include literacy and numeracy for producing written materials and statistical information, alongside excellent IT skills, particularly in Word, Excel, PowerPoint, record systems, and video call programmes.  
 
Flexibility to meet service needs and the ability to work independently without constant supervision are key.

Experience in healthcare or educational settings is required, along with experience in leading or coordinating groups. The candidate should have experience designing lesson plans, and while experience in leading intergenerational engagements is desirable, it is not essential.

What is in it for you? 

• Car parking on site (Nightingale House) 

• Transport from East Finchley Tube Station (Hammerson House) 

• Access to the Apples and Honey Nightingale preschool and daycare on-site (Nightingale House) 

• A friendly, supportive, team working environment 

• Highly competitive rates of pay 

• Training & development opportunities  

• Flexible working patterns 

• 25 days including bank holiday annual leave, increasing over time 

• Subsidised staff restaurant (Nightingale and Hammerson House) 

• Refer a friend bonus scheme (T&C applied) 

• Cycle to work scheme 

Hours 

Full-time 37.5 hours a week 

Salary 

£31,000 - £34,000 (FTE) per annum 

Apply Now 

If you meet the above requirements, we’d love to hear from you! 

It’s also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis. 
 
Values
 
Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork. 

Agencies 

No Agencies, please. 

Safeguarding 

Our positions are subject to Enhanced DBS Disclosures, which will be completed upon successful application. All applications will be handled individually, following our policy and organisational requirements. 

Sponsorship 

This role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points-Based Immigration System. 
Please do not apply if you require sponsorship. 

Diversity 

We champion diversity, and we understand the importance of our people representing the communities and residents we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.