Communication Assistant Jobs in Bloomsbury, Greater London

We are recruiting a Team Lead (Horticultural Services) to lead the team at the Stud Nursery in Home Park, Hampton Court in providing a social enterprise and training resource for people to learn and develop skills, confidence and friendships.

Who we are

At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.

About this post

We have a new role for a Team Lead (Horticultural Services). You will be creative and independent thinker, with excellent management skills, who is able to support and empower the staff and volunteers at the Stud Nursery to create a welcoming and supportive environment for adults living with learning disabilities.

You are someone:

• Shares our values of professionalism, recognition, independence, empowerment, partnership and sustainability
• Understands the value of volunteering and user participation in a building community based organisation
• Actively support and promote the charity's objectives across its core boroughs and contractual partnerships

Benefits in working for us

The charity ensure the following benefits for all its operational staff:

• A baseline commitment to pay London living wage for all its front line staff.
• A commitment to training and professional development to support internal progression as part of our performance support.
• Inclusion in and contribution to the charity's pension scheme
• Generous annual leave allowance of 25 days a year plus an additional day off for your birthday
• Access to a range of discount schemes
• Access to the charity's employee assistance programme
• Access to travel card loan and bike to work scheme

Critical Values in the delivery of this role

• To assess, plan and develop the wider multi–disciplinary use of the Stud as a community garden and ecologically sustainable resource by using the value of sustainability.
• Work with the Service Development Manager to maximise the value of partnership and the opportunities on site guaranteeing its development as a social enterprise and local training resource for people with a range of disabilities and enduring mental health support needs.
• Employ the values of professionalism and staff recognition and support staff, volunteers and those working on site to diversify its working environment and increase its revenues through product development, sales, and corporate relationships.
• Work with the Service Development Manager, staff, clients and Stud volunteers to increase access to the site as a community and therapeutic space and encourage the values of empowerment and independence.

Key Responsibilities for this role

• To support the Service Development Manager, Skills and Activities Coordinator, Support Staff and Volunteers in leading the development of the Stud Nursery as a viable social enterprise
• To ensure there is a weekly, monthly and seasonal horticulture plan in place (created in partnership with the Support Workers) which reflects the resources needed for client activities, product sales development and events
• To advise and support the Skills and Activities Coordinator in developing practical skills and/or qualification for people/groups using and supporting the sites development to encourage independence and empowerment
• To mentor and coach those using the sites services to lead and shape the sites programme of development as a sustainable community space and social enterprise.
• Work one Saturday per month, as agreed with the Service Development Manager, to open the nursery to volunteer project gardeners, and as a produce sale point to the local community
• In collaboration with the Skills and Activities Coordinator and Admin Support, to ensure all Health and Safety requirements are met, including site and individual risk assessments, and regularly reviewed to ensure a level of professionalism is being kept at all times
• To manage the Support Workers and Skills and Activities Coordinator, and support the charity’s drive toward values-based recruitment and leadership of its staff, volunteers and those using its services and to ensure staff recognition is held as a core value.

Candidates should ensure their covering letter and cv address the key competences set out in the Person Specification.

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. 

 An exciting opportunity has arisen for a qualified and experienced Accountant to strategically lead and develop the finance team of Mind in Enfield and Barnet.

The role will:

• lead on managing financial sustainability and the assets of the organisation
• ensure compliance to all law and regulation relating to charity finance
• support the CEO in ensuring the effective governance of the organisation 

Duties will include working closely with the CEO and senior leadership team on developing the organisation and managing change to sustain and grow the organisation. The successful candidate will also work with the team on potential new funded projects, inputting into proposal/bids. They will provide financial oversight of bid preparation and business development opportunities, and have a strategic overview and management of the finances for all service projects and levels of staffing to sustain projects and growth for the organisation.

Finance duties

• Work with the CEO to ensure good financial practices in place and bring to the immediate attention of the CEO, SLT, the Finance & HR Committee (FHRC) and Trustees, as appropriate, any and all areas of financial and risk control.
• Manage the overall financial strategy, preparing 3-year plans, budgets, forecasts & monthly management accounts which are prepared accurately and delivered in a timely manner.
• Produce and monitor a cash flow forecast and highlight any risks to the organisation.
• Monitor and explain variances and ensure timely action to correct any issues.
• Together with HR, prepare monthly payroll instruction, check payroll and organise timely payment. Work with HR, to ensure HR documentation is consistent with payroll and forecast.
• Ensure all sales and purchase transactions are processed in a timely and accurate manner. Work with SLT to ensure necessary  in place contractual and purchase order documentation  in place for income.  
• Maintain accounting controls and implement policies and procedures which meet the requirements of SORP and ensure a secure and confidential financial system with appropriate backups. 
• Manage financial audits including all necessary preparatory work and interface with auditors.
• Identify areas for financial process improvement and streamlining.

Education & Qualification

•  Educated to at least degree
• Qualified accountant (CA, ACCA or CIMA)

This is a part time position, (14 hours per week), based remotely. You will be expected to attend Barnet (N12) and Enfield (N9) offices when necessary.

Candidates must have a minimum of eight years’ experience of working as a qualified accountant

Please apply with your CV and covering letter.

Senior Policy and Public Affairs Officer

Permanent

Salary: £31,000 - £34,000 per annum, plus benefits

London N1

Full time – 37.5 hours a week 

We're a hybrid working employer, meaning you're required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.

Closing date: 5pm, 20th October 2024

Interviews: w/c 4th November 2024 

It's an exciting time to join World Cancer Research Fund International's policy team. In 2024, the organisation started undertaking proactive UK policy and public affairs to join our well-established international policy work. 

We are recruiting a Senior Policy and Public Affairs Officer to support the development of our policy and public affairs work in the UK and evidence-based policy for both our International and UK work. We will be developing a UK Policy and Public Affairs strategy for 2025 onwards, with several influencing opportunities in the pipeline.

World Cancer Research Fund International leads and unifies a network of cancer prevention charities based in Europe, the Americas and Asia and is responsible for cancer prevention science, policy, strategic and operational direction to the network charities.

We are looking for a candidate with a passion for delivering improvements to public health and cancer prevention through policy and public affairs, who has experience advising colleagues on political matter areas and the ability to maintain up to date knowledge on political issues. Experience of sourcing, scanning for, reviewing, assessing and analysing policy documents or legislation is also key. 

You will have significant professional experience in a UK policy and public affairs environment such as a charity or working in parliament - preferably in health - and a Bachelor degree (or Masters degree desirable) in public policy, public or global health, or health policy (e.g. policies on cancer, non-communicable diseases, food, obesity, physical activity) or other relevant subjects, or a Bachelor of Law.

Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF International and equip you for the role.Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

Are you an experienced finance professional ready to lead a dynamic Accounts Payable team? Join our client, a prestigious university, as a Finance Manager in the Finance Department. In this pivotal role, you will ensure the efficient and effective delivery of the Accounts Payable function while working closely with the Assistant Director of Finance. If you thrive in a fast-paced environment and are passionate about financial excellence, we want to hear from you!

Key Responsibilities:

• Oversee the Accounts Payable team, providing clear direction and support.
• Ensure accurate and timely processing of supplier invoices and expense claims.
• Manage monthly reconciliations and enforce adherence to financial controls.
• Update and develop procedures to enhance operational efficiency.
• Communicate financial policies clearly to stakeholders and provide essential coverage for other finance managers.

Ideal Candidate Skills:

Essential:

• Proven experience in supervising an Accounts Payable function.
• Familiarity with finance IT systems and reporting software.
• Strong communication skills for engaging with various stakeholders.
• Confidence in managing creditor relationships.

Desired:

• Experience in a university or educational setting.
• Knowledge of regulatory requirements affecting finance functions.
• Proficiency in MS Office and Unit4ERP/Agresso.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and training.
• Flexible working arrangements.

How to Apply: To apply for the Finance Manager - Accounts Payable position, please submit your CV and a cover letter outlining your relevant experience to [email protected]. Applications will be reviewed on a rolling basis, so don't miss out on this exciting opportunity!

Elevate your career with us and make a meaningful impact in the world of finance!

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

We are looking to recruit two Visitor Experience Supervisor's to join our team based at our London site. You will join us on a part time, annualised contract working 1250 hours per year and in return you will receive a competitive salary of £20,666.56 per annum.

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.

The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.

In the role of Visitor Experience Supervisor, you will be leading from the front to ensure every aspect of our visitor journey is enjoyable and safe. You will work with all departments to ensure the balance of visitor experience and collection protection is maintained. You will also manage the team to maximise their potential and engage with our customers.

The two positions will initially be allocated to support either events or compliance, to support the operational team and liaise with stakeholders as needed.

The position requires excellent communication skills with a positive and enthusiastic aptitude to deliver effective site operations and team leadership.

As a Visitor Experience Supervisor, you will have a variety of roles which will include:

• Actively engaging the front of house (FoH) team of Visitor Experience Assistants (VEA) and volunteers, and staff and volunteers from other departments, to provide an exceptional visitor experience, excelling in customer service and interaction, and assist the empowerment of others to deliver the same aims and objectives
• As nominated the post holder will lead on specific areas of the FoH team’s work, engaging with other teams as required. Supervise the front of house activities of VEAs and volunteers. Ensure the delivery of appropriate customer care and presentational standards in accordance with the expectations of the Museum.
• Being expected to manage/oversee the performance, development and welfare of a subset of VEAs and/or volunteers, and may themselves be required to undertake routine VEA duties when cover is required. manage, coach and support VEAs in the delivery of a first-class visitor experience
• Acting as the Site Coordinator in emergencies and the Duty Manager when required to do so
• Helping to ensure that all front of house staff are customer-focused, motivated and empowered
• Ensuring the support/ delivery of front of house sales and fundraising activities to maximise financial return and meet specified targets
• Ensuring that agreed safety, security and surveillance measures are being followed. Report all incidents and ‘near misses’ to the appropriate person
• Utilising available staff resources flexibly to meet the needs of the business. Ensure that appropriate front of house staff resources are available on the day to support corporate, public and formal events, and provide general logistical support
• Supporting and implementing museum initiatives re environmental sustainability

What we are looking for in our Visitor Experience Supervisor:

• Excellent communication skills (written and oral)
• Positive and enthusiastic
• Displays enthusiasm around activities, adopting a positive approach when interacting with others, and motivating team members
• Listens to, understands, respects and accepts different views, ideas and ways of working.

If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.

Closing date for applications: 20th October 2024

Interviews will take place on: 5th November 2024

A fantastic opportunity has arisen for a Senior Finance Manager with a cancer awareness charity, on a full-time, permanent basis. As Senior Finance Manager you will have responsibility for overseeing the charity’s finances. You will play a key role in providing support and analysis to help decision-making for the Leadership team.

Please note, there is hybrid working in place with this organisation and you will be required to go into the office 2 days per week.

Additionally, candidates looking for part-time (4 days per week) may be considered.

As Senior Finance Manager, you will:

- Manage the day to day running of the finance function

- Be responsible for the preparation of budget holder monthly reports and other internal financial reports

- Line manage the Finance Assistant

- Support on the annual Budgeting and quarterly Forecasting process

The successful applicant will:

- Have demonstrable experience in finance within the charity sector, in a similar role

- Be part-qualified or fully qualified

- Have knowledge of the Charities Statement of Recommended Practice (SORP)

- Have proven experience in budgeting, financial analysis and supporting year end reporting

- Have demonstrable experience of managing and mentoring a finance team

- Have excellent communication skills, both written and verbal

If this sounds like you and you're keen to hear more, please do get in touch ASAP!

Please note, only successful applicants will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are looking for a Finance and Operations Officer to help support our growing team. We welcome anyone to apply who possess the qualities and behaviours outlined or who believes they can learn them fast. You will be joining an inclusive and supportive team who welcome people from all backgrounds. What’s important isn’t your level of education or the opportunities which you have had, it’s about you and how you seize the opportunities ahead of you. The successful candidate will work with the Head of Finance and Operations to ensure the Charity’s infrastructure continues to develop at pace to provide the operational support necessary to deliver the work. They will also provide administrative support to the Chief Executive and the wider team. This is a part time, permanent role.

The successful candidate will be

• Driven to ensure our workplace is run as efficiently as can be

• Displaying exceptional organisational skills and a keen eye for details

• Able to manage competing priorities

• Willing to get stuck in - we’re a small team and everyone pitches in

• A self-starter who takes initiatives

• An enthusiastic team player

• Sharing our values and sympathetic to the cause we are fighting for 

The Finance and Operations Officer will provide general support to the Head of Finance and Operations across the following areas: 

Office Management

• Managing day-to-day relationship with landlord

• Ensuring office meets all health & safety requirements

• Managing purchases of stationery and office equipment 

• Booking meeting rooms

• Organising catering for internal meetings 

• Supporting with new office search and move to new premises

• Liaising with utility, cleaning and security providers in new premises if required

Human Resources

• Liaising with the external HR providers regarding employee documents

• Maintaining  employee personnel records ensuring that all annual leave and sick leave is recorded correctly

• Assisting in the recruitment of new posts

• Onboarding and welcoming new employees, including ensuring newcomers have the necessary IT and office equipment and access to the required IT systems 

• Coordinate annual staff surveys and collate responses

Operations

• Assisting the CEO and the wider team with administrative tasks

• Liaising with our external IT providers to ensuring all IT equipment is functioning and replaced when required

• Organising away days and other large meetings 

• Reviewing/renewing supplier contracts annually (including insurance provider)

Governance

• Organising Trustee meetings 

• Attending and taking notes at specific meetings (e.g. Trustee, Advisory Board, team away days)

• Updating the Charity Commission for changes in Trustees and submission of annual returns 

• Ensuring all policy documents are up to date and reviewed within the correct time frame 

Finance

• Processing invoices and expenses and coordinating twice monthly payment runs

• Reconciliation of the monthly corporate card bills

• Keeping the fixed asset register up-to-date

• Bank account administration 

• Collation of information for the auditors

We are looking for someone who can demonstrate the following skills and experiences: 

Essential

• Reliable, trustworthy and discreet

• Excellent organisational skills

• Confident user of Microsoft or Google packages, in particular excel spreadsheets or google sheets, Word or google docs

• Good written and verbal communication skills

• Good numeracy skills 

Desirable

• Previous experience as personal assistant or office manager

• Demonstrable interest in mental health and other key issues on which the charity works

• Previous bookkeeping experience including use of accounting software 

• Comfortable using IT systems generally (e.g. online banking, web-based platforms)

Terms and Conditions

• Location: Money and Mental Health’s central London office for at least 2 days per week with option for home working the rest of the time. The office is wheelchair accessible.

• Hours: 3 to 4 days (22.5 to 30 hours) a week. The charity has a flexible working policy with core hours of 10am - 3pm and remaining contracted hours distributed throughout the week flexibly. We are open to discussing other flexible arrangements, such as accommodating school runs.

Benefits

• Holidays: 28 days p.a. (including 3 days of annual leave between Christmas and New Year when the office is closed) plus bank holidays, adjusted for the part-time nature of this post and therefore calculated on a pro rata basis.

• Pension: Opportunity to be enrolled in the work pension scheme (subject to meeting standard auto-enrollment qualifying criteria). After auto-enrollment the charity will make a monthly contribution to the scheme equivalent to 5.5% of the monthly gross salary you receive, subject to you making a minimum contribution of 2.5% of the monthly gross salary you receive.

• Enhanced maternity/paternity/parental and adoption leave:  All employees eligible for Statutory Maternity/Paternity/Shared Parental and Adoption Pay receive 90% of their earnings for up to 12 weeks

• An Employee Assistance Programme

• Cycle To Work Scheme (up to £1000 loan for bike)

• Season Ticket Loan Scheme

• Annual training budget of £500, subject to the financial health of the Charity

Equal Opportunities and Mindful Employer

We are an equal opportunities employer and Mindful Employer and welcome applications from all, including those with lived experience of a mental health condition and other under-represented groups. We are also committed to improving employment opportunities in the charity sector for minority ethnic groups, and are particularly keen to receive applications from members of diverse ethnic communities. We are also happy to discuss any reasonable adjustments individuals may require in the recruitment process or once in post.

We’re seeking excellent teachers who want to enjoy a completely different way of working!

Our Outreach teachers support students who aren’t currently able to attend school, for example because of mental or physical health needs or challenges in previous schools.

This is a mobile role which requires flexibility; you and a Teaching Assistant will work from a designated space in the family home, or at a local library, and offer personalised education for each student. Our ideal candidate is inclusive and uses the child as the starting point to plan an engaging and suitable curriculum which helps each child to meet their EHCP outcomes and grow academically too.

We work hard to match the right student with the right teacher and Teaching Assistant; you may be an expert with students in a particular age group (our students range from 6 to 16), subject, or enjoy working with students who have particular needs such as SEMH, hearing impairments or Autism Spectrum Condition. Almost all of our students have EHCPs, though their needs are quite varied. Our students benefit from creative approaches to learning so you can have fun with how to you teach!

Because of their vulnerabilities and often disrupted learning experiences, our students need a caring approach and our work is underpinned by the principles of Attachment Theory. To flourish in this role you must care about children and believe that every child deserves the best opportunity to achieve their potential, whatever that looks like.

The ideal candidate will also be able to develop positive relationships with parents and carers. Experience working with students with SEND or in a Special School is advantageous but not essential.

We are happy to be flexible; you may want to work every day, or only a few hours per week!

We can offer you:

• Flexibility; you may want to work every day, or only a few hours per week!
• High levels of support and care from our school, which is rated Good 
• The chance to work independently 
• 1:1 teaching means your marking load is low 
• No break duties! 
• The chance to give children what they need, by helping them with their personal and academic development. We aim high for students, but aren’t just measuring our success in terms of exam results. We want our children to be happy, independent and capable.
• The chance to make a real tangible difference for some of the children who need it the most 

Please note that we can only accept our standard application form and not CVs. 

The Southover Partnership is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share the same commitment. The post is subject to an Enhanced Certificate of Disclosure from the Disclosure and Barring Service and a range of other recruitment checks. All adults employed by the school have a responsibility for data protection and have a duty to observe and follow the principles of the GDPR Regulations. 

The Southover Partnership welcomes applications from all, irrespective of gender, marital status, disability, race, age or sexual orientation. All applicants must be able to provide evidence of their Right to Work in the UK to be considered for this position. 

PLEASE NOTE: We reserve the right depending on the number of applications received to shortlist and interview candidates prior to the closing date. 

The Southover Partnership is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share the same commitment. The post is subject to an Enhanced Certificate of Disclosure from the Disclosure and Barring Service and a range of other recruitment checks. 

PLEASE NOTE: We reserve the right depending on the number of applications received to shortlist and interview candidates prior to the closing date. 

Careers and Employability Adviser

We are looking for an experienced Careers and Employability Adviser with extensive knowledge of working with care experienced young people (16-26) to guide and support young people in their professional development to help them reach their full potential.

Position: Careers and Employability Adviser

Location: London

Salary: £32,960 - £33,949 per annum depending on experience

Contract: Full-time, permanent, 37.5 hours per week (Monday to Friday)

Start date: Immediate Start

Benefits: 27 days holiday per year PLUS the 1st Friday of every month is a half day. Pension and contributions are payable 3% after 3 months of service, employee assistance programme.

Closing Date: Tuesday 12th November 2024 – we reserve the right to close the role early if we find the right candidate so we encourage you to get your application in as early as possible.

About the role:

As a Careers and Employability Adviser, you will be able to demonstrate a real passion for making a difference in your client’s lives. You will possess the ability to build trusting relationships quickly, broaden horizons, and encourage young people to be aspirational.

You will be working for a charity that really makes a difference in the lives of young care leavers. Wherever they’re coming from, they help to open doors and give them the skills, confidence, and inspiration to realise their full potential.

Main duties and responsibilities

• To provide individual Information Advice and Guidance (IAG) support to young people on the programme.
• To identify opportunities for work that match participants’ interests and abilities.
• Support the delivery of various Programmes.
• To assist young people in their search for employment in outreach locations.
• To maintain a client-centred approach and be sensitive to the needs of a diverse client group.
• To compile and maintain accurate records and collect monitoring data for the project.
• To support the delivery of milestones and outcomes relating to those agreed upon with our partners.
• To provide progress information to line management as required.
• To attend and participate effectively in internal and external meetings.

About you:

To be successful in the role of Careers and Employability Adviser you will have resilience, a belief that there is always a way forward and an innovative approach to youth engagement.

If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!

Experience, Qualifications and Skills

• At least 2 years’ experience working with disadvantaged youth groups to transition them into employment
• Excellent communication skills, both written and oral.
• Experience working with vulnerable young people.
• Resilient, positive, and comfortable working effectively with complexity.
• Experience in delivering training sessions to young people.
• A good understanding of safeguarding responsibilities and risk assessment.
• Ability to work on own initiative as well as collaboratively with the rest of the team
• Empathetic, engaging, and innovative – the ability to present and to be motivational.
• Flexible approach yet able to maintain clear boundaries with clients once contracted.
• Strong organisational, timekeeping and record-keeping skills.
• Good IT skills required including recording of database entries.
• Ability to effectively communicate and relate to young people with varying levels of educational attainment, attention spans and motivation.

If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!

You may have experience in areas such as Careers Officer, Careers Manager, Careers Specialist Advisor, Recruitment Support, HR & Recruitment, HR generalist, HR Adviser, Human Resources Advisor, Human Resources Administrator, HR Business Partner, People Advisor, HR Assistant, HR Officer, HR Specialist, HR Coordinator, HR Consultant, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We're looking for a kind, compassionate and resilient Support Worker to join our Young People service in Maidenhead.

£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel valued? You'll feel at home here.

Support Workers will provide support to customers to help them develop the life skills they require to live independently. Support workers must monitor and assess the needs of the customers and provide creative and tailored person centred support to help them achieve their goals and aspirations.

Support workers will work closely with statutory children's services and other external agencies to best support customers to promote social inclusion and teach independent living skills. Support workers will empower and encourage customers to maximise their skills and choices.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Monitoring rent arrears and ensuring that rent accounts are managed effectively. Encouraging and enabling tenants to pay their rent/ service charge.
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
- Understanding of mental health difficulties and therapeutic methods of support: Mental health difficulties include depression, anxiety, ADHD, personality disorder and psychosis
- Understanding of risks and support needs associated with care leavers
- Understanding of risks and support needs associated with CSE and CCE.
- Knowledge of gang culture and the risks and support needs associated to gang affiliation
- Knowledge of various therapeutic models
- Understanding of psychologically informed environments and trauma informed care

What you'll bring:

Essential:

- NVQ Level 2 or equivalent experience in the social care/charity sector

Desirable:

- Experience working with care leavers
- Experience working with those displaying mental health difficulties
- Experience using therapeutic models of support

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

Head of Brain Injury Service

Lead a passionate team dedicated to transforming the lives of children and families affected by acquired brain injury. Join us as our Head of Brain Injury Service and make a lasting impact through our inclusive, compassionate and innovative support programme.

The Child Brain Injury Trust was originally set up by a group of medical professionals. The organisation has evolved over the years and is now the leading UK organisation supporting families and professionals affected by childhood acquired brain injury. Working in consultation and collaboration with families and professionals, the charity aims to ensure families can access the support they need, when they need it and to ensure they have the best possible chance of reaching their potential.

As Head of our Brain Injury Service, you will be joining the charity at an exciting time, as we have just launched our new five-year strategy – Elevating families, enriching futures. The strategy is our most exciting yet as we look to increase our reach and embed 4 key areas of support: early intervention (currently we work in  major trauma centres and specialist hospitals across the UK), community inclusion, educational services and virtual support. Although our programme delivery model is not  completely defined and embedded, we have a strong framework and a dedicated team who are eager and committed to our strategic goals. We are developing our service in line with the future needs of families and as such we are looking to appoint an individual who is passionate about childhood acquired brain injury, team development and leadership.  By joining an inclusive, compassionate and forward-thinking team, you will be part of developing and growing our highly regarded charity.

The purpose of this role is to provide overall strategic input, direction, development and operational management for the national brain Injury support service. To lead our whole brain injury service team to achieve the five-year strategy.

As well as exceptional leadership and management skills, you will need to enjoy developing and maintaining relationships with a large range of key stakeholders from the clinical, legal and corporate sectors.

We are looking for a confident and experienced individual who has evidenced previous compassionate leadership experience which will be essential and your values will lead your success.

This is a varied and exciting leadership role for the right individual, where no two days are the same.  If you are adaptable, solution focused and have excellent management and leadership skills then we are keen to hear from you. Thank you for your interest in this position.

Location: Remote

Contract type: Fixed Term, 1 Year

Salary: £60,000 per annum

Hours: 37.5 per week

Closing date: Sunday 27th October 2024 at 11:30pm

Please note, we are actively interviewing for this role and we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

Are you passionate about driving HR excellence and delivering top-notch customer service? Do you have extensive HR leadership experience? Then join Shelter as an Senior Consultant - HR Specialist and join our fight for home.

About the role

In this role, you'll be at the forefront of shaping and implementing strategic and operational HR processes that enhance employee experiences and operational efficiency. You’ll work closely with the HR Leadership Team to provide expert advice on employee relations, pay and reward, case management, and more.

Your key responsibilities will include coaching and supporting HR staff and senior managers through complex employee relations cases, as well as advising on pay and reward strategies. You’ll lead process improvement initiatives to ensure our HR systems are effective, consistent, and aligned with Shelter’s policies. Additionally, you’ll play a critical role in data reporting, identifying HR trends, and making recommendations to continuously improve our service delivery.

About You 

To be successful in this role, you'll need to bring significant experience and deep expertise in Employee Relations and UK Employment Law, with a proven track record in managing complex cases. You should have exceptional stakeholder management skills, as well as experience in reviewing and implementing HR policies and procedures.

With MCIPD qualifications (or equivalent experience), you’ll be able to confidently guide our HR team and managers through the employee relations cycle, pay and reward challenges, and the nuances of HR data reporting. Your strong communication skills, both verbal and written, will be essential in helping diverse groups understand and navigate HR practices and policies.

We’re looking for someone who is not only knowledgeable but also resilient, proactive, and able to thrive in a fast-paced environment. If you have experience in assessing and improving HR processes, a passion for continuous learning, and a commitment to supporting and developing your HR team, then you could be the perfect fit for this role at Shelter.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

About the team

The Strategy Enablement directorate brings together our core support functions of HR Delivery, Finance, Tech & Data, Governance, Planning and Property. Led by the Director of Strategy Enablement and four Assistant Directors.

We do not see our support functions as merely transactional, but we are both enablers and keepers of Shelter’s strategic objectives. Striving to be a centre of excellence we work with colleagues to ensure organisational objectives are clear and strategically aligned, whilst supporting with the removal of any internal obstacles that emerge on the way.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We are committed to combatting racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and supporting statement, ensuring you cover the 8 'About You' points in the job description.

Please provide specific examples  and demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered. 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Our prior Program Manager has moved up to the role of Chief Programs Officer on our executive team. As such, we are looking for a deeply impact-motivated Program Manager to run our flagship Charity Entrepreneurship Incubation Program. In this role, you will train, advise, and pair exceptional potential founders through a twice-annual, two-month training program. This culminates in supporting the founders through a seed fundraising round and the launch of new charities delivering exceptionally cost-effective programs at scale across global development.

Our program has incubated more than 40 new charities over the past five years, with many receiving recognition from charity evaluators such as GiveWell and Animal Charity Evaluators as field-leading organisations.

IMPORTANT: This is a summarised version of the job advert for CharityJob's purposes. Clicking 'Apply' will take you to the complete and detailed version on our website, where you'll also be able to apply.

ABOUT THE ROLE

The Charity Entrepreneurship Incubation Program is a twice-a-year intensive training program enabling cohorts of 8-16 exceptionally talented international entrepreneurs and nonprofit professionals to launch outstandingly cost-effective, evidence-based new nonprofits in the space of two months. 

The program chiefly consists of a twice-annual sequence.

• Preparing the upcoming cohort and running the initial book club where participants deep dive into our handbook and the recommended idea reports

• The two-month program itself, which includes a 2+ week in-person section and consists of training and coaching participants to select co-founders and ideas

• Post-program support to the new founders, providing ongoing guidance and facilitating connections with our networks of mentors and alumni.

• Evaluation and improvement work for the program itself,  and the post-program support and evaluation plus improvements period. In between, the team 

The Charity Entrepreneurship Incubation Program team chiefly consists of ~two FTE preparing and running the program and  interacting regularly with the recruitment team (for finding and selecting the ideal program candidates), the research team (for selecting and adapting the ideal charity ideas for the program participants), and the operations team (for supporting the incubated projects immediately upon launch through the program). This role reports to Samantha, our Chief Programs Officer, and works closely together with Steve, the second Program Manager who focuses mostly on participant training and coaching.

SPECIFIC RESPONSIBILITIES

The exact %s of these will depend on what will be most impactful and the interests and skill areas of the successful candidate, but will likely look something like this:

Direct Program Management - 40%

• During the preparation phase:

  • Clearly and proactively managing timelines and communications with internal staff, external partners, and program participants

  • Improving systems such that running the program becomes more efficient and effective round over round

• During the program phase for 8 weeks twice a year (February to March and August to September):

  • Facilitating training sessions  - discussions, presentations, workshops - with participantsbased on best practices

  • Providing key feedback on participant project work on short timelines, including on materials such as cost-effectiveness analyses, geographic assessments, theories of change, budgets, pilot plans etc.

  • Mentoring participants directly in 1:1 calls and chats

  • Guiding participants through two intense in-person weeks in our London office, including in their co-founder and charity idea testing and decisions

• Towards the end and immediately following the program:

  • Helping participants develop our raw researched top nonprofit ideas into organisations ready to implement a first pilot within mere months of graduating

  • Advising participants on key decisions regarding their charity and providing encouragement and support to get their project proposals across the finish line in time for the seed network funding circle to award seed grants

  • Connecting graduates with suitable mentors from our network and identifying, engaging, and onboarding new mentors

Alumni/Community Management & Development - 40%

• Identifying, championing, and, where suitable, delegating post-program support initiatives that would improve charity outcomes (e.g., speed, likelihood, and size of impact)

• Creating opportunities for connection, collaboration, and cross-learning of our growing alumni and extended community

• Managing a growing extended community of mentors, advisors, and service providers that could support our charities at different stages of their development (e.g., seed, pilot, scale-up, external evaluation)

• Managing shared digital knowledge and communication bases like our resource hub and 300+ member slack community

• Evaluating opportunities and focusing on the most impactful ones

Program Improvement / M&E - 20%

• Carrying out and improving our internal program monitoring & evaluation:

  • Collecting and assessing feedback from participants and alumni

  • Prioritising areas for improvement

  • Brainstorming and deciding on solutions

  • Implementing or delegating improvements

• Identifying priority gaps in program curriculum and structure based on M&E, proactive research, and later charity outcomes

• Designing or adapting existing content, including applied projects, workshops, or written material, to support program goals

FUTURE GROWTH TRAJECTORIES

This is a senior role within AIM, but future growth and expertise development trajectories for excelling hires could look like:

• Focusing on charity strategy development and advising: a hire with more experience and expertise in launching, piloting, and scaling could play a more active hand in revamping our content and mentoring charities on their strategies from the outset; i.e. advising closely on plans, giving more feedback on early project plans, mentoring directly post-program, etc.

• Leaning into building out a thriving alumni ecosystem: optimising our post-program coordination, expanding our partnership work, spending more work on post-program content and community, coordinating our networks of alumni and mentors, creating digital/in-person events, and other strategies to help our charities and their staff reach & expand their potential

• Becoming an expert in M&E: playing a heavier role in the impact assessment & optimisation of Charity Entrepreneurship as the key impact arm of AIM. This would involve more collaboration with our research and recruitment teams to improve our systems and feedback loops, and/or our M&E specialist working to create early internal evaluations of our charities and later external evaluations

• (At some point) going through our Charity Entrepreneurship Incubation Program themselves as a participant, bringing all the built skills and expertise to bear in their own nonprofit

ABOUT YOU

The role is most suitable for a mid-level professional (3-5+ years of experience) with a background in running programs or nonprofit organisations. An ideal candidate may bring experience in launching and implementing new or early-stage programs or in conducting earlier stage intervention research or monitoring & evaluation work, particularly in LMIC contexts. The applied experience will be invaluable in training, pairing, and advising the next generations of incubatees who are aiming to launch some of the most impactful nonprofits in the world.

We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.

THE IDEAL CANDIDATE

• Personality traits:

  • Conscientious and organised

  • Has a bias toward action

  • High emotional intelligence

  • Calm under pressure when others around them may feel stressed out (i.e. program participants making important decisions)

  • High standards and a constant desire to improve

  • Excited to ruthlessly focus on only the most effective tasks

  • Highly collaborative, low personal ego

  • Keen to give and receive feedback

  • Quick and self-driven learner

  • Excited to advise and learn across a range of cause areas and interventions (global health & development, animal welfare, policy…)

• Competencies / abilities:

  • Highly organised and autonomous, able to run projects with many moving and constantly changing parts from start to finish and call in external input or support where needed

  • Generalist, with a good balance of “people” and “project” skills

  • Can sensitively deliver critical feedback and nudge participants into more impactful directions while leaving them feeling optimistic and motivated

  • High cultural sensitivity (our participants are from all over the world) and ability to flexibly communicate with a wide range of stakeholders (e.g., potential candidates, mentors, funders)

  • Able to analyse and synthesise information from a range of quantitative and qualitative sources (e.g., putting together ideal co-founder pairings on the basis of numerical information from surveys and program project performance ratings plus qualitative information from 1 on 1s)

• Experience / technical skills:

  • Interest in and knowledge about the charity sector and a sense of key factors that make organisations successful

  • Deeply results-focused and impact-minded

  • Some prior experience with interventions and sectors from our key cause areas of global health & development, animal welfare, and policy, or occasional exploratory cause areas (e.g., biosecurity and meta charities)

  • Has some basic familiarity with a range of sources of (especially empirical, quantitative) evidence and can (learn to) both teach and advise on them

Desirable Skills and Experience Include:

• Experience delivering programs in nonprofit or government settings, ideally in LMICs

• Experience in founding or working at early-stage organisations

• Foundational (empirical, nonprofit) research literacy

• Basic quantitative and spreadsheet skills

• Knowledge of Global Health & Development and/or Animal Welfare and/or the EA space and an existing network in one or more of these

WHAT WE OFFER

• A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff

• High levels of intellectual challenge, autonomy, variety, and learning on the job

• An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community

• Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals

• A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density

• Significant opportunities to attend events and conferences to represent AIM, including international travel

BENEFITS

• A flexible working schedule, 30 paid days off per year, and unlimited sick leave

• UK visa sponsorship, if needed, as well as support with moving costs if relocating to London

• An annual costs-covered retreat to bring our whole team together to celebrate our achievements

• A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals 

• Parental, dependents, and compassionate leave schemes

• A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension

• We are open to discussing specific personalised perks or benefits that may enhance your work experience

APPLICATION PROCESS

Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.

Applicants will be asked to complete the following stages:

1. Submitting our general application form (30 minutes to 1 hour),

2. A general test task (2-3 hours) with the top 10 to 30 candidates,

3. An initial interview (15 minutes) with the top 10-20 candidates,

4. A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,

5. A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.

We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.