Client Support Officer Jobs in Kensington, Greater London
We are looking for an experienced and enthusiastic social researcher to join our fantastic Surrey Health Determinants Research Collaboration (HDRC) team.
Based with Good Company, a local anti-poverty charity, the Community Researcher role would design and conduct research on wider determinants of health (e.g., poverty, food insecurity) and their impacts on health inequalities, with a particular focus on co-production and other forms of participatory research. The wider determinants of health are a diverse range of social, economic and environmental factors which influence people’s mental and physical health. Systematic variation in these factors constitutes social inequality, an important driver of the health inequalities.
In addition, this role would seek to increase the capacity of local voluntary sector organisations to carry out their own participatory research, as well as supporting the HDRC programme team in promoting participatory research methods across Surrey and building the local evidence base on the wider determinants of health.
There will be a second Community Researcher post based with Reigate & Banstead Council which will focus on building the participatory research capacity within the local authority.
About Surrey Health Determinants Research Collaboration (HDRC):
This role would form part of the new and innovative Health Determinants Research Collaboration (HDRC) programme funded by the National Institute of Health and Care Research (NIHR). The Surrey HDRC programme is delivered by Surrey County Council, University of Surrey (UoS), alongside local partners Reigate & Banstead Borough Council, Good Company and Surrey Minority Ethnic Forum (SMEF).
Surrey HDRC is designed to boost the capacity of Surrey County Council to do research, together with our communities, with the aim of improving health outcomes and reducing health inequalities in Surrey communities. Surrey HDRC will develop a sustainable research culture, build research capacity and capability, and increase our local evidence-base on wider determinants of health.
About this role:
The post holder will be based at Good Company and will work as part of the Surrey HDRC programme team, leading on participatory research and co-production. The role includes:
· Developing a programme of research on wider determinants of health inequalities, with a particular focus on co-production and other forms of participatory research.
· Strengthening the participatory and co-production research capacity across Surrey, with a particular focus on the Voluntary, Community, Faith, and Social Enterprise (VCFSE) sector.
· Actively supporting the wider Surrey HDRC team in promoting the value of participatory research and co-production across Surrey County Council and its partners and building the local evidence-base on the social and wider determinants of health.
The post holder should have demonstrable skills in qualitative research methods, including experience of conducting participatory research. Ideally, they will have an understanding of health inequalities and the social and wider determinants of health. Experience of working or volunteering within a community setting would also be desirable.
Applications will not be accepted without a covering letter that covers how their skills and experience meet the role.
Interviews will be in Epsom & Ewell, Surrey on Tuesday 12th November.
The client requests no contact from agencies or media sales.
This is an exciting time to join TCV and our newly created TFL team. We are looking for an enthusiastic, energetic, confident individual - someone who wants to make a difference and is always willing to go the extra mile and leads by example.
Working directly with your team and the wider income generation team, you will be responsible for setting and implementing our strategic plan aligned to securing income through Trusts, Foundations and Lotteries - working with your team you will identify and develop funding proposals to those partners and stakeholders which sit outside our corporate partnership team.
With your team, you will look to develop innovative ideas and compelling proposals which enable TCV to connect even more people to the green spaces around them, across:
- Environment/nature
- Health and Wellbeing
- Learning and Skills
You will be responsible for developing and bringing to life this new approach for TCV - with an ambition to secure national and or multi-regional funding, enabling us to connect even more people to green spaces.
Ideally you will have already worked in the charity sector and are able to demonstrate experience in leading a team to secure an annual income in excess of £1m across various funding streams.
You should be confident in your ability to set ambitious goals and high standards - and be capable and experienced in leading and supporting a team to achieve both the goals and the standards. You will have ultimate responsibility for leading on both identifying and creating a pipeline of TFL funding streams to meet our annual income target.
As the lead for the TFL team, you must be confident in your ability to communicate our case for support to your team, and to both our internal and external stakeholders, ensuring our proposals are compelling, well thought out and deliver value and impact for both our funding partners and TCV.
We would expect you to be skilled and experienced in writing compelling funding applications and be able to critique and act as a sounding board for your teams own individual applications.
If you're looking for your next exciting senior role in the charity sector and feel you have the experience and drive to deliver this role - please get in touch.
You are going to lead a team with very big ambitions for 2024 and beyond!
The role will require some travel and overnight stays from time to time.
A full, clean or near clean UK driving licence is required for this post, which has been held for a minimum of one year.
Connecting people and green spaces to deliver lasting outcomes for both.
The client requests no contact from agencies or media sales.
This is an opportunity to join Refuge as a Refuge Worker. You will be responsible for providing high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.
The post holder will provide high quality support and safety planning to women and children in crisis. This includes enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
TCV are fortunate to work with a number of amazing corporate partners and their employees, helping to make an incredible difference to the work TCV can deliver across the UK. We are looking for someone special to lead our newly created strategic corporate partnership team, to help TCV develop and implement new ways of working with our network of corporate partners.
This is an exciting time to join TCV and lead the partnership team. We are looking for an enthusiastic, energetic, confident individual - someone who wants to make a difference and is always willing to go the extra mile and leads by example.
Working directly with your team and the wider income generation team, you will be responsible for setting and implementing our strategic plan aligned to corporate partnerships and income.
You will be responsible for developing and bringing to life this new approach for TCV in how we work together with our corporate partners - enabling us to connect even more people to green spaces.
Ideally you will have already worked in the charity sector and are able to demonstrate experience in managing and developing a corporate partnership team.
You will be able to demonstrate you have led a team to secure an annual income in excess of £1.5m.
You should be confident in your ability to set ambitious goals and high standards - and be capable and experienced in leading and supporting a team to achieve both the goals and the standards. You will have ultimate responsibility for leading on identifying and creating a pipeline of corporate partners to meet our annual income target.
As the lead for the corporate team, you must be confident in your ability to communicate our case for support to your team, and to both our internal and external stakeholders, ensuring our proposals are compelling, well thought out and deliver value and impact for both our corporate partners and TCV.
If you're looking for your next exciting senior role in the charity sector and feel you have the experience and drive to deliver this role - please get in touch.
You are going to lead a team with very big ambitions for 2024 and beyond!
The role will require some travel and overnight stays from time to time.
A full, clean or near clean UK driving licence is required for this post, which has been held for a minimum of one year.
Connecting people and green spaces to deliver lasting outcomes for both.
The client requests no contact from agencies or media sales.
About Reprieve
Reprieve works with the most disenfranchised people in society. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to these past harms with a view to preventing them from occurring again.
In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.
Reprieve’s staff is made up of courageous and committed human rights defenders. Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counter-terror policies – rendition, torture, arbitrary detention and extrajudicial killing.
We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues.
About the role:
The Head of Operations will oversee the day-to-day running of the global operations of Reprieve UK and Reprieve US and our work around the globe.
They will be responsible for assisting with planning, implementing, overseeing, and evaluating the systems, processes and relationships that enable caseworkers, fellows, and consultants to do the challenging work that they do as efficiently, safely and effectively as possible. They will help devise creative solutions to build a flexible and supportive environment in which staff can carry out their work.
The Head of Operations will work closely with and supervise the work of the HR Operations Manager and the Office and Executive Support Officer. Reporting to a member of the Senior Management Team, they will provide support to the Joint Executive Directors as well as broader staff team, Fellows and consultants.
About you:
You will be someone who is confident in overseeing a wide remit including:
- Human Resources
- Security Risk Management incl. Health and Safety and Duty of Care
- Insurance
- Office & Budget Management
- Information Technology & Cyber Security
- General Operations
This role also oversees accounts payable and the annual audit for our sister organisation Reprieve US (working with our US based US qualified accountant).
You are a positive person with a can-do attitude, extensive experience in operations management and security risk management, experience of managing or supervising individuals and teams, proven ability to manage conflicting priorities and a strong problem solver.
The Operations team is a small team that works collaboratively to ensure all areas are covered at all times. As such, you will be willing to chip in and take on tasks of other team members if urgent matters arise or when providing holiday cover.
Further information
This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 40% per week from the London office and the rest of the week from home. You will also be available outside of office hours in the event of an emergency and when required as part of the security risk management framework (for example to monitor extreme risk trips).
Applicants must have the right to work in the UK currently and for the duration of the contract, which will be checked prior to interview.
How to apply:
Please click on “Apply via website” to download our candidate pack for the full job description, person specification, and the application form. Only applications made by use of the application form can be accepted.
Application deadline: 23:59 GMT 03 November 2024.
The client requests no contact from agencies or media sales.
We’re looking for someone with a track record of engaging families and a passion for supporting people to make informed health decisions. You’ll be a clear communicator and a good listener. You’ll work across our team, alongside our Information and Advice Worker, and potentially engage some of our volunteers. You’ll also bring in Parent Champions and lead sub-contracted work with a local community partner to help us reach residents in community languages. You’ll help us hear and collect resident stories. The information you collect will be reported to decision-makers responsible for health and care services.
You’ll enjoy working as part of a team committed to improving health and care services and access for Islington residents. You may have lived experience as a parent/guardian/carer of a child and/or be from a minoritised community.
Improved health and care outcomes for local residents
The client requests no contact from agencies or media sales.
Liberty is looking for a creative and strategic lawyer to join its legal team. Strategic litigation is core to Liberty’s work. Our lawyers work closely with the rest of the organisation using casework and legal advice to help Liberty reach its strategic goals. You will be responsible for running a small caseload of strategic litigation, conducting interventions and providing specialist human rights advice. A large part of the role is identifying and then scoping potential cases, working closely with other organisations to develop the litigation in a collaborative and creative way.
If you are interested in a job that involves innovative legal work in the NGO sector, we would like to hear from you. We have deliberately not included a requirement for a certain level of PQE in the selection criteria as we are keen to hear from candidates with pre-qualification experience, including experience outside the legal sector. We are also interested in more experienced applicants who may not see themselves as a human rights lawyer, but are interested in moving into this area.
Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum of two days per week in the Westminster office.
The deadline for applications is 12PM Friday 8 November 2024.
Applications received after this deadline will not be considered.
Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.
First round interviews will be held on the week commencing 18 November 2024
Second round interview will be held on the week commencing 25 November 2024
Apply via the job board on our wesbite.
The client requests no contact from agencies or media sales.
You will be responsible for ensuring accurate processing and recording in accounts and administrative matters, processing invoices and performing bank reconciliations. You will also work with colleagues in The King’s Foundation ensuring compliance with policies and procedures of The King’s Foundation.
This role offers the opportunity to grow and develop within The King’s Foundation. As you become more familiar with our financial processes and systems, there will be opportunities to take on greater responsibility, including involvement in more complex financial tasks and projects. You will have the chance to work closely with senior members of the finance team, gaining valuable experience and insights into the wider financial operations of the organization.
The client requests no contact from agencies or media sales.
Join our client and assist the Cases Unit in upholding high standards of administration and justice within a leading professional regulatory body! Provide senior administrative support, including document management, stakeholder coordination, and meeting organisation to ensure the smooth operation of casework.
Role: Senior Administrator
Organisation type: Regulatory Body
Salary/rate: £19 per hour
Working arrangements: Hybrid (1 day per week in office)
Location: London
Employment type: Temporary
Working hours: Full Time
CLOSING DATE: CVs reviewed on rolling basis
About the role:
In this role, you will provide essential administrative support to a specialised Cases Unit, playing a key part in its day-to-day functions. Your responsibilities will include managing and organising case documents, coordinating meetings, facilitating communication with legal teams, and assisting in casework activities. Your attention to detail and organisational skills will ensure the efficient operation of the unit, contributing to the overall success of its work.
Key Responsibilities:
- Maintain and improve the Unit's document management system to ensure efficient tracking, retrieval, and organisation of casework materials.
- Manage and update key logs, including Excel spreadsheets, to support ongoing Unit activities.
- Prepare and organise evidence bundles using the case management system, including redacting sensitive information for review by the Independent Decision-Making Body.
- Communicate with specific Inquiry staff and the Solicitor to the Inquiry on administrative and case-related matters as needed.
- Keep detailed records of all communications related to the Inquiry and ensure the Unit is regularly updated.
- Attend meetings with key stakeholders like the Legal Services Board and Solicitors Regulatory Authority, taking and distributing accurate notes.
- Coordinate with third parties, such as tribunals, witnesses, and legal representatives, to ensure the smooth progression of cases.
- Schedule and organise meetings for the Unit, including internal meetings and external sessions with stakeholders.
- Take and distribute minutes from meetings with legal advisors, barristers, and other external contacts.
- Provide general administrative support, including managing casework tasks, preparing hearing bundles, and liaising with counsel and witnesses, often under strict deadlines.
- Handle inquiries via the central mailbox, draft correspondence, and manage routine telephone inquiries.
- Process invoices and purchase orders and maintain financial records using the organisation's finance system.
- Collaborate closely with other administrative teams, particularly those supporting the Independent Decision-Making Body.
- Assist in managing incoming communications and provide general support for the Unit, ensuring smooth day-to-day operations.
- Provide administrative support to the Senior Case Officer, Case Officer, and Director as required.
To be considered for the role, you will have the following skills, knowledge, and experience:
- Proven administrative experience, including managing mail, handling correspondence, drafting letters, managing records, and responding to telephone inquiries.
- Strong skills in both electronic and physical file management.
- Experience in effective diary management.
- Experience working in a regulatory, public service, or comparable sector, ideally within a professional body related to the legal profession.
- Familiarity with the legal profession or legal training, particularly understanding regulatory frameworks and case management processes.
- Experience updating databases and preparing case bundles.
- Knowledge of financial processes, such as invoicing and reconciliation
- Strong customer service abilities.
- Proficiency in IT, particularly Microsoft Office (Word, Excel, Outlook).
- High level of accuracy and attention to detail.
- Ability to work independently and manage tasks without supervision.
- Resilience and ability to work effectively under pressure.
- Strong written and verbal communication skills.
- Proactive and self-motivated with the ability to take initiative.
- Excellent organisational skills, with the ability to prioritise tasks and manage conflicting demands.
The successful candidate will be organised, detail-oriented, adaptable, and comfortable working both independently and as part of a team. They will have strong administrative skills and the ability to manage workloads under pressure, ensuring that all tasks are completed efficiently and to a high standard.
How to Apply:
To apply for the Senior Administrator role, please reply and upload your CV quoting reference SOH81490 and we can provide more information to you.
We eagerly await your response.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.