Client Support Officer Jobs in Kensington, Greater London

Job Summary

This role is an expansion of our employment pathway and will be our first dedicated employment coach for our students.

PiP has developed a unique reputation for our experience and quality of employment support for adults with learning disabilities. This has led to an increased number of referrals with a focus on employment, an expansion of our in-house social enterprise capacity, and more employers keen to work alongside us to diversify their staff base.

PiP is keen to respond to and meet this demand. This role for us is the next step in doing so, allowing us to increase our job coaching capacity and providing more dedicated resource for students on their employment journey. As to date our coaching has been delivered across our existing staff team.

Who We Are

PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.  

Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.

What You’ll Need

• Working with people with learning disabilities, or a similar client group
• Experience of training, education, or employment support delivery
• Experience of job coaching or supporting work placements
• Understanding of and commitment to a person-centred approach
• An understanding of the needs of employers and ability to articulate the benefits of having a diverse workforce to businesses
• Able to establish, develop and maintain constructive and professional relationships, both internal and external, with a wide variety of professional and carers
• Evidenced experience of success in building strong and positive relationships with a variety of people and organisations

What We Offer:

· The salary for this role is circa £29,500 dependent on experience with incremental pay progression.

You'll get 25 days holiday + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish. 

· An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)

· We offer a travel subsidy of up to £7.50 per day to help with the cost of commuting.

· We provide a 4% pension contribution

· Incremental pay progression

· It's an early finish on Fridays - we close once all students leave around 4pm.

· Free Employee Assistance Programme 24/7 including access to counselling

· We offer regular team meals and social-generally during work hours and they are optional.

· We offer a cycle-to-work scheme and other staff discounts

Our Mission

PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.

Our commitments

PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities. 

PiP keeps all personal information confidential and in line with current data protection legislation and GDPR. 

Closing Date:  November 17th 2024

We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates. 

Location: To cover the Surrey, Sussex, Hampshire and Thames Valley area 

Working pattern: Remote work with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the South and Central area. 

Deadline for applications: 1st November 2024 (we reserve the right to close this vacancy early if we receive a high volume of applications)

Interviews to be conducted: Early November 

Start date in role: 6th January 2025 

Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity. 

Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly. 

Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable. 

Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes. 

What we offer: 

• A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns) 

• Birthday day off 

• Enhanced sick pay and compassionate leave 

• Death in service benefit 

• Pension 

• Employee Assistance Programme 

• Flexible working 

• A rewarding role with purpose 

• Be part of a skilled, friendly team with an engaged Board of Trustees  

Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.

Specifically seeking candidates with: 

• frontline support service experience 

• a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses) 

• experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities. 

• research and advocacy skills – you will reach out to other organisations to support your cases where required 

• competent IT skills for remote work 

Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma. 

About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now. 

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview. 

A DBS check is required due to the sensitive nature of our service. 

Join us today and be part of the solution!  

Location: To cover the Dorset, Avon and Somerset, Gloucestershire and Wiltshire area 

Working pattern: Remote work with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the South West area. 

Deadline for applications: 1st November 2024 (we reserve the right to close this vacancy early if we receive a high volume of applications)

Interviews to be conducted: Early November 

Start date in role: 6th January 2025 

Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity. 

Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly. 

Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable. 

Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes. 

What we offer: 

• A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns) 

• Birthday day off 

• Enhanced sick pay and compassionate leave 

• Death in service benefit 

• Pension 

• Employee Assistance Programme 

• Flexible working 

• A rewarding role with purpose 

• Be part of a skilled, friendly team with an engaged Board of Trustees  

Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.

Specifically seeking candidates with: 

• frontline support service experience 

• a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses) 

• experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities. 

• research and advocacy skills – you will reach out to other organisations to support your cases where required 

• competent IT skills for remote work 

Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma. 

About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now. 

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview. 

A DBS check is required due to the sensitive nature of our service. 

Join us today and be part of the solution!  

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.

The Role

To provide a high-quality housing management service, ensuring outstanding customer service and service delivery, by a being a primary point of contact for tenants. Engage with tenants to provide a responsive efficient housing management service that is consistently excellent for all tenancies. Housing Officers are expected to carry out the vast majority of their duties (70%) at our managed accommodation.

General Statement of Duties:

To significantly increase the hospital’s voluntary income (primarily unrestricted) through the development and management of mid-value fundraising appeals, stewarding mid-level donors, regular donors, and fundraising committees with some event support.

The success of this role will be dependent on developing excellent relationships with our fundraising committees and regular donors. This role will work in conjunction with a small, dedicated team in London to provide fundraising, communications, and events support to two dedicated community fundraising groups.

Key Criteria for success:

· Develop excellent working relationships with Hospital’s fundraising committees, and in-aid of supporters.

· Provide finance, event, admin, and communications support to our committees.

· Represent SJEHG externally at community events, St John activities, and committee organised events.

· Work under the supervision of the Executive Head of UK Office on developing and implementing detailed planning and milestones for the key objectives of the fundraising plan relating to mid-value appeals.

Main responsibilities:

· Manage the key relationships with the Guild fundraising committee and the SOA fundraising committee including communication, administration, and event support. One day per week will be set aside by the post holder to conduct and manage Guild responsibilities and tasks.

· Manage the key relationship with the Knights Templar sub-groups, and the County Priory Groups across the UK.

· Represent SJEHG externally at community events and in aid of fundraising activities.

· Establish and manage excellent client care for all relevant donors. Ensure that timely, effective, appropriate acknowledgement and recognition of gifts are provided to the donors.

· To be responsible for ensuring electronic records are up-to-date and accurate.

· To devise, implement and manage an effective regular giving strategy, under the supervision of the Executive Head of UK Office, with the aim of growing regular giving income, and undertake monitoring and evaluation.

· To steward the mid-level donors (£500 to £4999), ensuring the highest possible levels of donor care.

· To work in partnership with colleagues to identify individual donors that could be cultivated and moved to the major gift team.

· Assist colleagues with the content for the Jerusalem Scene newsletter

· To work under the supervision of the Executive Head of UK Office to develop appropriate income targets and expenditure budgets relating to committees, individual donors, and appeals.

· Manage Shopify store online and Merchandise management. Fulfilling orders and using the opportunity to steward donors.

· Thanking and stewarding donors within the remit (under £10,000).

· Work with the Jerusalem team as appropriate.

General Responsibilities:

1. All staff are expected to report for work on time and fulfil their hours of duty, from time to time some flexibility may be required to meet the needs of the job and this may be outside regular hours of work.

2. Staff of the Hospital Group who do not have a uniform are expected to wear appropriate business dress. Jeans are not considered appropriate attire.

3. Smoking is only permitted in the designated smoking areas and only during official break periods.

4. All staff will abide by confidentiality rules and will not disclose any information on the workings of the Hospital Group, the staff or patients, except in certain circumstances where express permission is given as per the Confidentiality Policy.

5. Staff are expected to always comply with the requirements of Health and Safety regulations and to take responsibility for the health and safety and welfare of others in the working environment, ensuring that agreed safety procedures are carried out to maintain a safe environment.

6. The Hospital Group is committed to equality and all staff are expected to treat colleagues, and visitors with dignity and respect, regardless of their ethnic background, religion, race, gender, age or sexual orientation.

7. All staff are expected to familiarise themselves with the requirements of the Hospital Group policies and procedures for staff.

8. All appointments are subject to pre-employment health screening.

9. The job description gives a general outline of the duties of the position and is not intended to be an inflexible or finite list of tasks. It may be varied, from time to time, after consultation with the member of staff.

10. Any other duties as designated by your manager, and which are commensurate with the grade.

Person Specification:

Essential

· Excellent verbal and written communication skills.

· Excellent influencing skills – able to use tact and diplomacy to develop effective working relationships both internally and externally.

· Proven experience in community and events fundraising.

· Demonstrable record of building trusted, long-term relationships with fundraising volunteers.

· Commitment to the highest standards of volunteer and supporter care.

· Demonstrate record of achieving income targets.

· Highly motivated with the ability to take the initiative on implementing and advancing committee plans.

· Excellent time management and organisational skills with the ability to prioritise work, handle conflicting demands, and meet tight deadlines.

· Excellent attention to detail.

· High degree of computer literacy including the ability to use word-processing, spreadsheet, email.

· Familiar with donor databases with an understanding of data analysis, queries and reports.

· Commitment to team working and sharing the department responsibilities.

· Ability to work flexible hours, including occasional weekend and evening work at events.

· Commitment to the mission and values of St John of Jerusalem Eye Hospital.

Desirable

· Proven experience of raising funds in the healthcare/medical research arena.

· Experience of raising funds for overseas work.

· Familiar with Raisers Edge database.

· Institute of Direct Marketing diploma or equivalent fundraising qualification.

· Events management experience.

We are seeking an enthusiastic self-starter with relevant technical experience to fill the role of Senior AV Technician.

Senior AV Technician
Location: Based in Kensington, London.
Salary range: £41,645 - £44,285 per annum depending on experience and qualifications.
Contract: Permanent, full-time, subject to successful completion of a probationary period of three months.

As part of the Venue Hire team you will be leading on the AV elements of Society and Venue Hire client event delivery and assist them to project their ideas with technical expertise. You will be responsible for leading the technical team for events requiring support with Audio/Video, streaming, hybrid, lighting and recording needs.

Duties and responsibilities 

• Lead the technical production of high-profile, technically complex events and assist in the hands-on delivery of events in line with the programme requirements for the venue. 
• Ensure all technical requirements are set up and ready before each event starts.
• Select and prepare equipment for future events and meetings as required. 
• Brief and hand over of the relevant files to the freelancer team before events. 
• Provide technical support to clients and staff before events and during conferences and other event formats. 
• Operate event production equipment including audio desk, lighting desk, vision mixer and PTZ cameras and operation. 
• Demonstrate advanced proficiency in operating audio-visual equipment, including Digico SD9, vMix, Blackmagic Design Switcher and software, Shure Wireless Microphone.
• Set up live streaming, virtual, video and hybrid conferencing equipment and sourcing additional external equipment where required in the Ondaatje Theatre and Education Centre. OT. 
• Set up video conferencing kit in meeting rooms for hybrid meeting with Zoom Teams etc. 
• Test and monitor that live streaming feeds are working.
• Ensure that freelancers perform as required onsite and using our equipment; supervise and manage freelance support for event (where it is required), as agreed with the Venue team. 
• Supervise and training freelancers on all existing and new equipment.
• Be proactive in research, selection and/or upgrade of AV equipment to purchase and the installation and oversight of new equipment installation.
• Ensure that AV equipment is maintained, undertaking necessary repairs or utilising a maintenance company services.
• Prepare and maintain user guides and maintain an inventory of Society AV equipment. 
• Carry out regular liaison with senior executives and high-profile clients regarding their event AV needs.
• Work with the Venue team to provide feedback on possible enhancements and improvements to the Society’s Events spaces. 
• Meet regularly with Venue hire team colleagues to plan and fill all events requests for the week ahead including hybrid events, conferences, webinars, broadcasts, and streaming. 
• Contribute to event debriefings, discussing customer feedback to ensure continuous assessment and improvement. 

Benefits

• There are a range of benefits at the Society which include the following:
• 35-hour working week with core working hours between 10.00am and 4.00pm.
• Flexible working arrangements are available with a mix of office based and home working.
• 25 days annual leave per annum, pro rata, plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
• Pension scheme - 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Corporate eye care vouchers.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support.

Applications must be received by 9.30am on Friday 15 November.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Society is committed to equal opportunities and values diversity in its workforce.

No agencies please.

We are incredibly delighted to be working with Brooke who are searching for an excellent Senior Acquisition and Welcome Officer. Brooke seeks to achieve lasting change for the lives of working equines throughout Asia, Africa and Latin America.

This role will join the Acquisition and Welcome Team, and will help to optimise acquisition activity, managing key channels including Direct Response TV (DRTV) and inserts, to support ambitious supporter growth as part of the charity’s 5-year strategy. As part of the role, you will manage all aspects of the DRTV programme, from working closely with agencies to proposing annual testing plans, to delivering all tests across media, SMS, telemarketing and website landing pages. This role requires managing agencies effectively, and maintaining robust reporting. You will be the expert in this area, and will raise understanding within Brooke of the importance of DRTV.

To be successful in the role of Senior Acquisition and Welcome Officer, you will need:

• Proven experience working in a fundraising or marketing role, with some experience managing DRTV and print channels, either on client or agency side.
• Good understanding of individual giving fundraising KPIs, including in relation to DRTV, print, telemarketing, email and landing pages.
• Experience of proactively creating new processes to improve efficiencies of own areas managed, with ability to interpret complex data into sharable reports.

Salary: £38,491
Contract: Permanent, full-time
Location: London/hybrid 
Deadline: Rolling

If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected]. 

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner. 
 

To deliver information and advice to older people in Lewisham on benefit entitlements, housing and community care.

This involves managing cases and working with clients one-to-one to identify their goals, provide relevant advice and options, and then empower them to carry out next steps.

The role is to be carried out in our office premises as well as at home visits for clients who are housebound.

Are you interested in helping people who have, or are recovering from, mental health problems, integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as an Employment Specialist.

We are looking for an Employment Specialist to join our team in Leatherhead, Surrey. We help individuals with mental health problems to find paid employment. We also support people to retain their employment when they are struggling at work due to their mental health. We also advise and support employers about mental health in the workplace. But its only possible with the help of people like you.

Your challenge? To do everything you can to help the individuals we work with to source appropriate work experience placements with local organisations/employers. Day to day, you’ll offer support, careers advice and guidance, helping people to set their own recovery and employment focused goals and provide training in personal and skills development such as CV preparation, interview techniques etc. You’ll also be responsible for establishing and maintaining positive links with community mental health teams and have the initiative to develop and promote the service. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.

As well as a good understanding of mental health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and a willingness to travel in the local area and to work outside of office hours as required.

This is a permanent full-time role requiring the post holder to work 37.5 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience. 

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.

My client, a well-established health charity, is seeking an Interim Finance Director for approximately six months.

You will be responsible for ensuring the strategic and operational financial management of the organisation runs smoothly. You will also lead and support a dynamic finance team, ensuring it operates efficiently and effectively.

You'll oversee everything from ensuring seamless payroll processing to preparing detailed management accounts for the CEO and Board, with a hands-on approach when necessary.

The ideal candidate will possess:

• A professional accounting qualification
• Strong team leadership abilities, with experience onboarding and supporting new team members, and fostering a cohesive, supportive environment
• A commitment to delivering high-quality outcomes across all aspects of the finance function
• The ability to balance day-to-day operational responsibilities with strategic oversight as needed
• A proven track record of success in a similar role within a charity, social enterprise, or public sector organisation

Given the urgency of this requirement, applications are under constant review. Please apply ASAP to avoid missing on an excellent opportunity!

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Citizens Advice

Executive Director, Partnerships & Advocacy

Location: Blended between office and home (England and Wales). It is expected that Executive Directors will spend a minimum of 2 days per week in the London office.

Salary £132,159 per annum

As a network of charities, we’re united by a common purpose, which is to shape a society where people face far fewer problems. We’re driven by our ambition to make things better for people, individually and collectively. We’re driven by the power of good advice, to help people solve their problems. With the evidence we gather, we have a significant role to play in and we can show big organisations – from companies right up to Government – how they can make things better, now and in years to come. 

We have deep insight into the difficult circumstances many people are facing today, and in a time of uncertainty and challenge ours is a powerful and well-respected voice shaping and influencing services and policy making across the UK.

We are reshaping our national and service wide operating model to support our missions and our purpose and so now is an incredibly exciting time to join as our new Executive Director, Partnerships & Advocacy during an ambitious period of change.  We are looking for an experienced leader who shares our ambition and can develop deeper and more impactful partnerships, extend our influence, shape markets and grow our income.

We are looking for a strategic thinker with a naturally collaborative approach, who is unfazed by complexity and is comfortable carrying significant personal accountability and who will bring outstanding leadership, vision, and a relentless focus on purpose. You will build effective trusted relationships, possess strong communication skills and high emotional intelligence, and who can lead a significant and dispersed team.

Your background may be in policy and advocacy, fundraising/income generation, or you may have been a CEO of a smaller organisation who is interested in the opportunity to impact on a larger platform and motivated to contribute as part of a wider leadership team. Whatever the roots of your experience you will put the needs of our clients and the experiences of the most vulnerable and marginalised at the heart of your thinking.

Equity, Diversity and Inclusion (EDI) is of strategic importance and integral to all we do as a service: central to pursuing our EDI mission is building a diverse and inclusive organisation in which everyone has a sense of belonging.  Our aim is to broaden diversity at executive team level and we particularly welcome applications from people who represent the breadth of people and communities who we support.

The closing date is Friday 1st November 2024

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service based in the Durham area.

This is an exciting home based opportunity working with stroke survivors and their families to support them following a stroke.

Position: S11214 Stroke Association Support Coordinator

Location: Homebased South of Tyne & Wear. However, frequent travel will be required as part of this role (May include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week (flexible working available)

Salary: Circa £26,700 per annum

Contract: This is a fixed term maternity cover for 9 months. Our services are contracted, we currently have funding for this contract until 31 March 2027.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 20 October 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 6 November 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:

· Support new stroke survivors and their carers from hospital discharge into the community.

· Provide personalised information, advice and support.

· Support clients to make informed lifestyle changes which will help them to prevent further strokes.

About You

The post holder will have experience/background in:

· A caring profession ideally with experience of supporting people with disabilities.

· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.

· Ability to use basic Microsoft systems

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Stroke Association

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support.

We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities. 

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service.

This is an exciting home based opportunity working with stroke survivors and their families to support them following a stroke.

Position: S11216 Stroke Association Support Coordinator

Location: Home-based Surrey however, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Part-time, 21 hours per week (flexible working available)

Salary: Circa £16,043 per annum (inner London weighting £2,370 per annum or outer London weighting £1,260 per annum may be applied in accordance to where you live) (FTE circa £26,700 per annum)

Contract: Our services are contracted, we currently have funding for this contract until 31 August 2025.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 3 November 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.

Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:

· Support new stroke survivors and their carers from hospital discharge into the community.

· Provide personalised information, advice and support.

· Support clients to make informed lifestyle changes which will help them to prevent further strokes

· Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.

· You will have excellent IT skills and demonstrate a flexible approach to your role.

About You

The post holder will have experience/background in:

· A caring profession ideally with experience of supporting people with disabilities.

· Setting up and running virtual groups.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Stroke Association

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support.

We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities. 

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Description: Finance and Administration Officer

Position:Finance and Administration Officer

Salary: £22,000 per annum

Location: Home based with regular travel to Birmingham

Contract: Permanent, full time contract with 3-month probationary period

Reporting to: Senior Leadership Team

Kids Club Kampala is a UK charity with a Christian ethos that works to transform the lives of children in the slums of Kampala in Uganda. We help children and families in Uganda to survive and to thrive by providing for both their immediate needs and strengthening their futures through community outreach, protecting, educating, and skilling. We work in partnership with our team in Uganda who passionately lead and implement our projects which are a life line to some of the most vulnerable children in the world. 

About the Role

We are looking for a committed and detail-oriented Finance and Administration Officer to help manage the day-to-day financial and administrative functions of our growing charity. As part of our friendly, supportive team, you’ll play a crucial role in keeping us organised and driving the charity forward during this exciting stage of our development.

This role is home-based, with monthly travel to Birmingham for team meetings.

We are an inclusive organisation, and we strive to create a welcoming environment for everyone. We encourage applications from non-graduates and people from diverse backgrounds. If you’re committed to making a difference and driving change, we’d love to hear from you.

Please note that you must be eligible to work in the UK in order to apply. For any further enquiries about this vacancy please get in touch.

Job Description

Financial Administration 

• Bookkeeping: Maintain accurate financial records, including processing receipts, invoices, payments, and expenses.

• Budgeting and Reporting: Assist in the preparation of budgets, financial forecasts, and reports for internal management and external stakeholders.

• Grant Management: Track income and expenditure related to grants and restricted funds, ensuring compliance with donor requirements.

• Accounts Payable/Receivable: Manage payments to suppliers and reconcile incoming donations and funds.

• Bank Reconciliation: Reconcile bank accounts on a regular basis to ensure the accuracy of financial statements.

• Gift Aid Claims: submit regular gift aid claims to HMRC and ensure declaration forms are up to date

Administrative Duties:

• Donation processing: Timely and accurate processing of donations including creating receipts and data management.

• Office Management: Oversee general administrative tasks, including managing office supplies, correspondence, file management and documentation.

• HR Administration: Support the HR function with staff records, leave tracking, and recruitment documentation.

• Board and Committee Support: Assist with preparing financial reports, minutes and other documentation for Board meetings and other key committees.

• Database Management: Maintain accurate donor and client databases, ensuring data protection compliance.

Who You Are

We welcome applicants from all backgrounds, whether or not you have a degree. If you meet most of the following criteria, we encourage you to apply.

Essential Skills and Experience

• A strong commitment to our mission and values.

• Excellent organisational and time management skills.

• High attention to detail and accuracy.

• Experience in financial administration.

• Proficiency in Microsoft Office, particularly Excel.

• Strong problem-solving and analytical skills.

• Ability to work both independently and as part of a team.

• Adaptability and the ability to prioritise tasks in a fast-paced environment.

Desirable Skills (but not essential – we’re happy to support your development!)

• Experience with financial software (e.g., QuickBooks, Xero, Sage).

• Previous experience in payroll management.

• Knowledge of charity accounting practices, grant management, and fund accounting.

• Ability to explain financial information to non-financial colleagues.

• An interest in the charity sector and/or international development.

What We Offer

• Annual Leave: 25 days of annual leave pro rata, plus 8 public holidays and an additional day off for your birthday.

• Flexible Working: Fully remote working with flexible hours.

• Pension: 5% employer pension contributions.

• Professional Development: Individual training and development plan, with ongoing investment in your growth.

• Project Visit: Option to visit Uganda after your first year of employment.

• Team Wellbeing: Monthly team meet-ups, an annual wellbeing day, and a Christmas get-together.

• Training Days: Annual training days and a dedicated training budget.

How to apply

To apply, please email your CV along with a covering letter, detailing why you are applying for the job and how you meet the person specification before the closing date of Friday 8th November 2024. Interviews will be held via video conference the week of the 18th November 2024.

If you have any questions or need further information about the role, please feel free to reach out.

Our Commitment to Diversity and Inclusion

At Kids Club Kampala, we are committed to building an inclusive organisation where diversity is celebrated, and everyone feels they belong. We actively encourage applications from people of all backgrounds, particularly those from underrepresented groups. Please note, you must be eligible to work in the UK to apply for this position.