Client relationship manager jobs in london, greater london

The Cardinal Hume Centre works to prevent and tackle youth and family homelessness

Job title: Casual Worker (Day and/ or Night)
Central London
Contract: Zero hours (you will be offered shifts when available)
Salary: £16.16 per hour
Number of posts available: 5

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit casual workers to cover shifts as and when required in our Supported Accommodation Hostel. This is a varied role and an excellent way of gaining experience in the homelessness sector, specifically working with Young People. Casual Workers provide first contact, safeguarding and support to the residents in our Supported Accommodation services. The post-holder will be responsible for controlling access to the building, dealing with emergencies, carrying out Health and Safety checks and communicating any concerns or events to the rest of the team. You will also collaborate with team members and support the team in their work with residents.

Shifts may include but are not limited to:

a. ‘Early’ (8am – 4pm)

b. ‘Late’ (12.30 – 8.30pm)

c. ‘Waking Night’ (8.15pm – 8.15am)

In your application/cover letter, please specify which shifts you would be available for.

Please refer to the job description for further information.

In your cv and cover letter, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history. If you are invited to interview, you will be asked to complete an application form before attending due to the safeguarding regulations within our supported accommodation.

We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and undertake an enhanced plus barred lists DBS check. It is an offence to apply for the role if the applicant is barred from engaging in regulated activity. This post is exempt from the Rehabilitation of Offenders Act (ROA)1974. Applicants must have the right to work in the UK. We are unable to sponsor visas.

Shortlisting and interviews will take place on a rolling basis

JOB TITLE: Facility Coordinator

SALARY: £30,000 - £33,351

LOCATION: LSE Students’ Union 

WORKING HOURS: 37 hours per week

CONTRACT TYPE: Full Time

JOB SUMMARY: Join LSE Students' Union as a Facility Coordinator and play a key role in ensuring the safe, efficient, and effective operation of LSESU Sport, Fitness, and Performance facilities. You will lead the daily operations, manage a broad booking system, and provide exceptional customer service to students and external clients. If you’re passionate about creating a positive user experience and improving facilities, we want to hear from you!

Who are we?

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen. Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE). Like other Students' Unions, it also funds and facilitates student activities on campus, including 200+ societies, 40+ sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives.

What's the Job?

LSESU is looking for a proactive and driven Facility Coordinator to oversee the daily supervision and operation of our sports facilities. You’ll be responsible for ensuring the smooth running of the spaces, from health and safety compliance to customer service excellence. You’ll also manage internal and external bookings, including LSE Sports Clubs, and coordinate weekly sports events such as BUCS, Club and Society events and private hires from external companies. 
 

In this role, you’ll work closely with the Ops and Facility Manager to deliver the strategic vision for our facilities, focusing on enhancing the user experience. You will oversee training procedures, incident reporting, and various administrative tasks, including financial reporting and facility usage tracking. 
 

You’ll collaborate closely with both staff and students, playing an active part in day-to-day operations and strategic development of the sports facilities. Your work will have a direct impact on the student experience at LSE, ensuring the seamless running of the facilities and successful execution of sporting events, whilst also managing bookings and supporting continuous improvements and innovations.

Who are we looking for?

We’re looking for a highly organised and customer-focused individual who is passionate about creating a positive and inclusive experience for all users of our facilities. You should have excellent communication skills and be confident in leading a team of student staff, ensuring their development and performance. 

A strong passion for customer service and delivering high-quality services are essential. Experience in facility management or sports event coordination is ideal. 

We are looking for someone who thrives in a fast-paced environment, with the ability to solve problems efficiently, a strong work ethic, and work collaboratively with a diverse team.

Why apply?

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces. Plus…

Benefits and Perks

25 days of holiday per year (pro rata)

Additional closure periods at Christmas and Easter

Free LSE Students’ Union gym membership (including advice from dedicated professionals)

Cycle to Work scheme enabling significant savings on bicycle purchase

Access to LSE staff training courses

Ability to purchase TOTUM (NUS) card, which provides a wide range of discounts

Flexibility for work-life balance

Interest-free travel loan

How do we recruit?

We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents:
 
 Part 1: CV – Outlining your skills and experience to date.

 Part 2: Supporting Statement – A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this. 

Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting. 

Application forms are formatted to ensure the equality monitoring data is removed before they are reviewed by the shortlisting panel. This process ensures that shortlisting is conducted fairly and consistently, giving all applicants an equal opportunity to demonstrate their abilities.

 
For further about the role, please see the attached full job description and person specification.

Want to apply?

To apply for this role, please complete an online application.

Scroll to the bottom of this page and click the apply button.
 

In the meantime, if you would like to have an informal chat about this role, please contact:

Job Application Timeline

Closing date: 11th May at 23:59pm

*Please note that we may close applications early if we receive a sufficient number.

Intended interview dates: 23rd May

Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for an Early Help IDVA

Salary: £26,000 - £32,000

Location: Various co-locations in Brent including Brent Early Help Team and Early Help Hubs, and Advance Headoffice

Hours: 35 Hours per week

Contract: Fixed Term – March 2027

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Early Help IDVA will be co-located within Brent Early Help and will help raise the team’s awareness, identification and response to those experiencing domestic abuse, the post holder will jointly work with Early Help Practitioners on cases to support service users and improve partnership responses.

The post holder will have an excellent understanding of domestic abuse and its effects on women and children. The post holder will understand children’s social care and care proceedings. As an experienced domestic abuse advocate who has worked with complex and multiple needs, the post holder will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic abuse, of supporting women involved with Children’s Social Services and Early Help, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.

A car may be desirable for this role, though not essential

About You:

To be successful as the Early Help IDVA you will need the below experience and skills:

A thorough understanding of the dynamics of domestic violence (physical, emotional and sexual violence, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families and communities.

Experience of working with social care agencies or in a social care setting.

Experience of partnership working and of maintaining excellent working relationships with a

range of stakeholders.

Excellent risk assessment, support and advocacy skills and the ability to advocate successfully using evidence and professional experience.

Ability to network, influence, problem solve and apply solution focused approaches to increase access and safety and facilitate positive outcomes for women and children

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing Date for Applications: Sunday 4th May 2025

Interviews are taking place on: w/c 12th May 2025

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Role: In Memory Executive/Junior Consultant

Reporting to: Head of Fundraising

Salary: £30,000 to £32,000 per annum

Contract: Permanent

Location: Royal Trinity Hospice – Clapham, London (hybrid) 3 days onsite

Hours of work: 37.5 hours a week

In Memory Giving is an important and sensitive area of hospice fundraising that generates on average £200k of income for Trinity each year. The promotion of our specialist fundraising products and events to the family and friends of deceased patients requires maturity and emotional intelligence. Our In Memory supporters are often loyal long-term supporters who engage with us across many income channels and can become ambassadors for the Hospice and hospice care in general.

In this role you will help families remember and celebrate their loved-ones whilst raising money for the next family that needs Trinity’s care. The In Memory Executive will steward relationships with bereaved family and friends through in-person meetings and written and digital correspondence. They will support them to raise money for the Hospice through their own events and activities that feed into Tribute Funds. The successful candidate will report to the Head of Fundraising and have support from other resources from within the Fundraising team as required. They will promote and manage our various In Memory products (funeral collections, memory tree, tribute funds, etc) whilst identifying opportunities to improve or introduce new products in collaboration with the Head of Fundraising.

The successful candidate will be passionate fundraising and particularly working closely with families who have experienced Trinity’s care to fundraise for future patients and their loved ones.

Role: Partnerships Administrator

Location: Hybrid - London/Home 

Salary: £23k-£26k dependent on experience

Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking an excellent addition to our team to support the increased demand for our provision and to support the continued scaling of our organisation.

The Organisation

Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and under-resourced learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children (UASC). We have 13 years’ experience delivering 1:1 tuition, working with hundreds of schools and local authority partners across the country, reaching hundreds of pupils annually. 

As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. These tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes. 

Role Overview:

The Partnerships Administrator will be an integral part of our Partnerships team, providing essential administrative support to ensure the smooth running of the team. 

This role requires a proactive and detail-oriented individual with a passion for persuasive writing, as the primary responsibility will involve crafting compelling short-form bid applications for clients. It is essential that the post-holder has excellent written and verbal communication skills.

The Partnerships Administrator will also assist with key administrative tasks such as responding to client email and telephone inquiries, drafting impact data for client reviews, and attending ad-hoc events.

Key Responsibilities:

• Short Bid/Application Writing:

  • Write effective and persuasive short-form bid applications tailored to various audiences. This will be a significant part of the role, requiring the ability to write with clarity and impact under tight deadlines.

  • Collaborate with the Partnerships team to ensure the bids are aligned with and responding to client needs, and organisational goals.

  • Edit and proofread bids to ensure accuracy and professionalism.

  • Use generative AI to enhance writing practices. 
     

• Client Engagement & Communication:

  • Respond to client calls and emails in a timely and professional manner, ensuring positive and ongoing client relationships.

  • Help draft impact data and reports for client review calls, ensuring the data presented is clear, accurate and impactful.
     

• Administrative Support:

  • Assist the wider Partnerships team with administrative tasks as needed, including scheduling meetings and supporting the preparation of materials for client engagements.

  • Attend and support ad-hoc events related to partnerships, providing administrative assistance as required.

  • Manage and maintain relevant partnership documentation and records.
     

Skills and Qualifications:

• Exceptional Writing Skills: The successful post holder must have ability to write clear, concise, and persuasive content. Experience in bid or application writing or similar fields would be highly advantageous.

• Strong Communication: Excellent verbal and written communication skills with the ability to adjust tone and style to different audiences. 

• Experience Using Gen AI: Demonstrable experience of using Gen AI tools effectively to enhance written communication and content creation.

• Time Management: Ability to work at pace and under pressure to meet deadlines, particularly during periods with high volumes of bids.

• Attention to Detail: A meticulous approach to writing, editing, and organising documents.

• Organisational Skills: Ability to manage multiple tasks effectively and support a busy team.

• Proactive and Collaborative: A positive, can-do attitude and willingness to work closely with others to achieve shared goals.

• Previous Experience: Experience in a similar administrative or support role would be advantageous, particularly in an educational or partnership-driven environment.

General

The job is subject to having the right to work in the UK, two professional references and a basic DBS check.

Why Equal Education?

• Competitive salary

• Investment in you - we believe in developing from within and offer our team personalised development plans, as well as the chance to get involved with lots of projects across the organisation.

• Flexible, hybrid work environment with regular opportunities for in-person client engagement.

• Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.

• Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.

At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.

Being you at Equal Education 

Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work. 

Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic. 

Next steps

If you feel inspired and you think you have the right motivation and experience for the role, we would love to receive your application.

Applications will be reviewed as they are received and interviews will be arranged accordingly. We reserve the right to close this application early, for example if we receive an unprecedented number of applications, so please apply promptly to ensure you are considered for this role.

We are seeking a dynamic Support Worker to provide holistic support to Praxis clients. You will be part of a holistic support service beyond traditional client assistance, focused on enabling people to navigate the immigration and asylum system independently, and empowering people with lived experience to champion their own cause. Your responsibilities will encompass delivering support in areas such as housing, benefits advice, access to education and employment with the assistance of volunteers.  

Praxis Community Projects is a dynamic, award-winning human rights charity that supports migrants in crisis or at risk, ensuring their essential human needs are met and that they can overcome the barriers they face. We provide legal advice and a range of welfare support, including group work. We build community, challenge exclusion and discrimination, influence policy, improve services and inspire solidarity with migrants.

The ideal candidate will have a good understanding of the challenges faced by migrants with NRPF and those at risk of homelessness navigating systems, and what they need to overcome these. They will be able to step immediately into a busy advice environment and work independently.

At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.

We are a progressive organisation, committed to an inclusive workplace which reflects our values and the society we want to live in. 

We recognise that how you feel about your work is impacted by what is happening in your life outside of work. As a result, we offer generous family leave policies, with equal parental leave, flexible and hybrid working, and enhanced annual leave through our Life Happens and Religious and Reflective Leave policies. We take care of our staff by thinking about their health and wellbeing and offer reflective practice, a Menstrual Champion and a range of policies to support people at work. 

We welcome applications from all backgrounds and particularly encourage applications from candidates with lived experience of the migration system or who have experienced homelessness.

Having a criminal conviction will not automatically disqualify you from this role. We believe in second chances and assess each application on individual merit. We encourage all qualified candidates to apply, regardless of background.

Our Attractive Benefits Package Includes  

· Culture of flexible and hybrid working (where appropriate)

· 25 days annual leave increasing to 30 with service (plus paid Bank Holidays)

· Equal parental leave (incl. 26 weeks on full pay, eligible after 1 year in post)

· Religious/reflective leave, life happens leave and menstrual leave

· Reflective practice for all frontline roles

· Employee Assistance Programme offers counselling and support 24/7

· Workplace Pension Scheme and Life Assurance (1x annual salary)

· Financial wellbeing support, including payroll savings, signposted advice and hardship loans

If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help.

For further details, please contact Teya Cooper - Support Coordinator.

To apply, send us your CV and cover letter demonstrating how you meet the requirements in the Person Specification. Where relevant, use examples to illustrate how you meet these requirements. Applications will only be accepted with a cover letter.

If you don’t meet every single requirement, but you’re excited about the role and think you could do it well, please apply. We’re happy to consider transferable skills and potential.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Flourish Team Leader
Reference Number: 279
Salary scale: £30,000 - £32,000 per annum
Contracted hours: 37.5 hours per week
Contract length: Permanent
Working base: Negotiable, Herts Mind Wellbeing Centre closest to home
Reports to: Services Manager, Complex Needs and Community

About the Service

This is an exciting and reasonably new project, ‘Flourish’ – Mental Health for Refugees in Hertfordshire, which is a highly flexible and responsive outreach service developed to meet the needs of refugees fleeing the war in Ukraine & other refugees in Hertfordshire. The aim of the service will be to support refugees in the community with multiple needs who have mental health support as a primary need.

The countywide holistic service also provides emotional wellbeing support for families who are hosting refugees.

The Flourish Team Leader plays a significant role in the co-ordination and running of the Flourish service. This role is key to the development and support of the team and the wider organisation.

Service Objectives

• To provide advice, information, onward referral and holistic support to clients with mental ill health.
• Support to build social networks and reduce isolation whilst settling into the Hertfordshire community this includes building a sustainable and empowering peer support network and building confidence and self-esteem.
• To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• To remain a source of independent support for all clients.
• Embed a person centred and solution focused approach in all aspects of the role.
• To work in a trauma informed way including awareness of the 6 principles of trauma informed practice, putting the clients emotional and practical needs at the forefront of this work.

Key Responsibilities:

• Support the Services Manager with effective running of the Flourish service.
• Mange a caseload of up to 3 clients
• Provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing.
• Line manage staff and where necessary volunteers.
• Maintain and enhance service delivery standards and effectiveness.
• Lead a team of Flourish Outreach Workers. Ensuring the team are using databases and outcome tools as required to report for the project.
• Promoting the service, increasing visibility and being responsive to changing needs.
• Provide practical and emotional support to encourage service users to develop their independence within their local community.
• Monitor outcomes and evaluate the service. Produce quarterly reports.
• Ensure that the safety and wellbeing of service users using the service is monitored and reviewed regularly.
• To remain a source of independent support for all clients.
• Embed a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Oversee Flourish peer support groups in hotels and the community
• Overseeing and coordinating Flourish Together Events for Separated Migrant Children and Young People.
• Become level 3 trained in Safeguarding

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of application: Ongoing until role is filled.
Interviews: Held on a rolling basis. 
Please note: we reserve the right to close the post once we have reached maximum applications or filled the role.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Mental Health Case Worker

We are looking for a Mental Health Case Worker to manage a caseload of clients and provide support to those experiencing both financial and mental wellbeing issues and develop resilience and manage their mental health more effectively. 

This will be in collaboration with Citizens Advice as they provide the client with financial advice and guidance.

Position: Mental Health Case Worker – Financial & Wellbeing Support Service

Location: Epsom, Ewell and Banstead

Hours: 37 hours per week

Salary: £27,316

Contract: Fixed Term Contract until 31st March 2026 (with possibility of extension)

Benefits: MFT offer an extensive benefits package including; 5% Pension Employer Contribution, Paid Sick Leave, Blue Light Card Scheme, Vivup Discounts, Staff Social Events, Staff Social & Wellbeing Committee, Celebration Day (in addition to annual leave entitlement)

Closing Date: 21st May 2025

Interview date: Interviews will be scheduled on a rolling basis. Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role.

Project

The free Financial and Wellbeing Support Service in Epsom and Ewell combines the specialist mental health support with expert benefits and money advice from Citizens Advice Epsom & Ewell (CAEE) to support clients during a difficult time. This three-year project is funded by The National Lottery Community Fund.

The Role

• Increase financial resilience and independence.

• Improve overall mental and/or emotional wellbeing.

• Reduce stress and anxiety.

• Increase engagement with local community and local services

• Reduce social isolation.

• Help clients to feel more informed about how to manage finances and wellbeing in future.

Key responsibilities include:

• Work in partnership with the Citizens Advice to support people with their mental health who are experiencing financial difficulties.

• Manage a caseload of clients.

• Work with individuals and their carers around their mental health and social circumstances.

• Create a non-clinical person centred support plan around the individual, guided by the individual’s needs.

• Cultivate relationships with, and work with, other services around social wellbeing support for clients.

• Work with clients as the lead professional involved in their care, bridging to other services and opportunities and working closely with other organisations already involved.

• Aim to remove practical and physical barriers that arise from lack of resource at the community level.

• Assistance with accessing services (such as Community Connections).

• Advice, information, and signposting, including clear information about what support is available locally.

• Collecting reporting and monitoring data, providing case studies.

About You

You will have a minimum of 2 years community experience of mental health and wellbeing, and/or a qualification in appropriate subject i.e., counselling, psychology, social work, mental health, Health and Social Care (level 3)

Knowledge & Skills:

• Ability to work collaboratively within a multidisciplinary team (statutory and voluntary)

• An understanding of confidentiality, consent, information sharing, including GDPR.

• An understanding of Safeguarding policy and practice.

• Good communication and written skills and a commitment to ensure accurate and confidential record keeping.

• Ability to interact effectively with the clients, colleagues and other professionals whilst retaining clear boundaries.

• Ability to work to all the policies, procedures, and standards of the service and joint working arrangements with statutory and voluntary sector partners.

• Extensive knowledge and understanding of mental health issues.

• Knowledge and understanding of community working, lone working and ability to maintain safety whilst working in the community.

• Ability to use supervision effectively.

• A good understanding of personal limitations, ability to identify when to seek advice and support and deal with issues in a professional manner.

• Ability to manage challenging behaviour from clients who may present in distress.

• Information and Technology

• Proficient in Microsoft Word, use of email, Outlook, and basic excel skills.

About the Organisation

The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.

Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.

This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.

This post is Exempt from the Protection of the Rehabilitation of Offenders Act (1974).

You may also have experience in areas such as Mental Health, Wellbeing, Counselling, Psychology, Social Worker, Health and Social Care, Mental Health Support Worker, Wellbeing Support Worker, Counselling and Support Worker, Health and Social Care Support Worker, Mental Health Care Worker. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Your new company
My client is a small London-based charity.
Your new role
The role is Finance Administrator on an interim basis. The role is expected to be for around 6 months and will offer hybrid working. The role will include, but is not limited to:
- Monitor the AP inbox, ensuring all enquiries are dealt with in a timely manner
- Issue PO numbers
- Ensure overpayments are logged correctly and information passed to the relevant line manager
- Supplier statement reconciliations
- Setting up new suppliers
- Monitor undelivered emails relating to suppliers and update systems appropriately
- Support effective working relationships with internal and external clients in dealing with queries that come into the AP inbox, ensuring you adhere to Data Protection rules
- Use of internal systems and Excel
- Support other teams when necessary
The role is to start as soon as possible.

What you'll need to succeed
In order to succeed, you will need previous experience within finance, ideally accounts payable and well as intermediate level Excel skills.
What you'll get in return
In return, you will have the opportunity to work for a prestigious organisation in a busy but supportive team.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About Reprieve

Reprieve works with the most disenfranchised people in society. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to these past harms with a view to preventing them from occurring again.

In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.

Reprieve’s staff is made up of courageous and committed human rights defenders. Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counter-terror policies – rendition, torture, arbitrary detention and extrajudicial killing.

We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues.

Reprieve’s main office is in Aldgate, London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.

Reprieve works in close partnership with its independent sibling organisation Reprieve US. This collaboration is mutually beneficial to both Reprieve and Reprieve US as it enables each organisation to work more effectively and take advantage of the strategic locations to increase the impact of our work.

Reprieve is an equal opportunity employer and we particularly welcome applicants from Black and minority ethnic communities, members of the LGBTQ+ community, and those with disabilities. Reprieve is committed to fighting racism and advancing racial justice, both in our work and within Reprieve. 

About the Role

This is a fantastic opportunity to join Reprieve’s dynamic Development Team to secure vital funding to power our high-impact human rights work. Working across both Reprieve and Reprieve US, you will make a real impact by focusing on Major Donors, corporate partnerships, and events. With proven fundraising experience, you will bring expertise in at least one of these fundraising disciplines. 

Working closely with the Head of Development, you will play a key role in delivering our Major Donor programmes across the UK and US. This includes coordinating stewardship activities for Major Donors and high-profile supporters, as well as assisting in the planning and execution of an exciting events programme – including a high-end art auction planned for the autumn. 

With support from the Head of Development and the Deputy Director, Legal & Governance, you will also contribute to securing new corporate partnerships, and take the lead in preparing accurate and compelling applications, reports, and communications for corporate partners and Trusts & Foundations.

Passionate about Reprieve’s work, you will have a strong commitment to Reprieve’s mission and the ability to communicate this to potential and existing supporters.

You will be highly organised and detailed orientated, with sound judgment, and the ability to build excellent relationships – both with donors, and with colleagues from across the organisation. Your exceptional verbal and written communication skills will enable you to translate technical language into engaging and accessible content for diverse audiences. A critical thinker and a quick learner, you thrive when taking on new challenges and getting stuck in. You are creative, driven, and excited about raising money for Reprieve. 

In return, you will join a friendly, supportive and high-performing Development Team, working together towards shared income targets. As part of a small team, you will benefit from a flexible and collaborative approach, where colleagues step in and support each other. You will have opportunities develop expertise, gain experience, and access training and professional development as needed. You will work with brilliant human rights lawyers, investigators, and campaigners and will contribute towards addressing some of the most pressing human rights abuses across the world. 

You will share our commitment to fighting against racism and advancing racial justice, and understand our responsibility to do our work in a way that does not compound racist structures.

For full details, please download the job description.

Length and Salary

This is a full-time role, on a one-year fixed term contract, with the possibility to extend, subject to funding. The annual salary is £42,193 per annum, less any required deductions for income tax and national insurance. 

This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work two days per week from the London office and the rest of the week from home. Applicants must have the current right to work in the UK, which will be checked prior to interview.

Your presence is important during core office hours, whether remotely or in the office. You will also be available outside of office hours in the event of an emergency, for example case developments that require urgent action. This is a role that may require travel and work outside of core office hours from time to time.

Reprieve is proud to have an open and transparent pay structure, governed by a 2:1 pay ratio between the highest-paid member of staff and the lowest-paid member of staff. We are a flexible employer and offer a range of nonfinancial benefits to employees. We welcome applications from a range of backgrounds. 

Full details and how to apply

Please review the job description and person specification for full details.To apply, please submit the application form at the web address provided. Please note that CVs and cover letters cannot be accepted for this role. 

The deadline for applications is 23:58 BST on 5 May 2025. Applicants must have the right to work in the UK currently and for the duration of the contract. 

Senior Fundraising Insights Analyst - Charity

Our client, a leading charity dedicated to creating positive change, is looking to enhance their team with a Senior Insights Analyst to support their fundraising growth objectives through data-driven insights.

As a Senior Insights Analyst, you'll support the charity’s fundraising strategy by providing data-driven insights. You’ll work closely with fundraising teams, build dashboards, and optimize campaigns. With expertise in SQL, Power BI, and Salesforce Non-Profit Cloud, you'll play a key role in driving growth. This is an exciting opportunity to contribute to a mission-driven organisation.

This is an exciting opportunity to join a charity that has recently completed a significant transformation of its data infrastructure, including the implementation of a robust and cleansed data architecture (Microsoft Azure). This new foundation will enable the team to gain deeper insights into supporter data and drive impactful fundraising strategies.

Key Skills:

• Strong experience with SQL and Python for data extraction, analysis, and manipulation.
• Advanced proficiency in Power BI for creating dashboards and generating data reports.
• Experience with Salesforce Non-Profit Cloud and Marketing Cloud for data analysis and campaign tracking.
• Experience working with large-scale, consumer-focused fundraising programmes (preferably digital-first).

Contract Details:

• Position: Permanent (Hybrid - 3 days remote per week)
• Salary: £42,000 - £50,000
• Location: Hybrid - London
• Start Date: ASAP

This is an exciting opportunity to join a dynamic team at the heart of a leading charity.

Apply now for immediate consideration for this impactful role.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Benefits and Debt Worker

Salary: £28,000 - £32,000

Location: Hammersmith

Hours: 35 Hours per week

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

We are recruiting for a talented Benefits and Debt Worker who has a background in supporting women or children who have experienced domestic violence to make a genuine difference to the lives of survivors. We believe in empowering women and girls to lead safe, non-violent, equal lives and you will play a key role in helping us deliver vital services to those who need them the most. As a Benefits and Debt Worker you will provide service users with advice and support on finance and debt. Carrying out comprehensive assessments, via phone and face-to-face, and you will provide advocacy and support that empowers survivors primarily during crises and in the short term. You will also proactively work with other agencies on the service users’ behalf. You will hold a caseload of survivors and work as part of our duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support.

About You:

To be successful as the Benefits and Debt Worker you will need the below experience and skills:

You will have the ability to encourage user engagement with the service through proactive contact. Maintain project logs and collate data from the logs for Team Managers. Proactively assess the needs and safety of any children that women using the service may have. Bring your experience of providing benefit, and debt advice and successfully, managing high numbers of calls and/or cases and have a solid understanding (possibly experience) of supporting women who have experienced domestic violence, forced marriage or ‘honour-based violence.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing Date for Applications: 4th May 2025

Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a One Stop Shop Co-ordinator

Salary: £22,000 - £25,000 pro rata

Location: Various co-locations in Brent including Family Hubs, and Advance Headoffice

Hours: 14 Hours per week

Contract: Fixed Term – March 2027

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

This part-time role is an enhancement to the existing One-Stop-Shop (OSS) with a specific focus on families, which brings together a range of organisations to work together in one location to offer advice and services to victims and survivors of domestic abuse. Currently the service operates 1 -2 day per week, offering specialist multi-agency support and with this enhancement of provision, this will enable an increase in the days the OSS is open and available, including the OSS Co-ordinator also being based in a greater variety of locations such as family hubs.

The One Stop Shop Coordinator will coordinate a range of organisations e.g. solicitors, housing, by-and-for organisations, DWP to work together in one location to offer advice and support service to victim survivors of domestic abuse. Their interaction with families will include being the first point of contact for families when they are entering the OSS, advising mothers of their rights and options for seeking help and support from other agencies and direct them to the most appropriate service and, proactively assessing the needs and safety of children and women to ensure that any risks/needs identified are addressed.

A car may be desirable for this role, though not essential

About You:

To be successful as the One Stop Shop Co-ordinator you will need the below experience and skills:

A thorough understanding of the dynamics of domestic violence (physical, emotional and sexual violence, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families and communities.

Knowledge and understanding of the needs of women and children who are or have experienced domestic abuse and the practical and emotional support needs specific to this group including, education, confidence and relationship building.

Experience of partnership working and of maintaining excellent working relationships with a

range of stakeholders as well as experience of working within in multi-agency environment.

The ability to build and maintain a welcoming and safe environment where women, young people and community representatives can access support and make new connections.

Ability to develop and implement efficient administration processes for the smooth running of the OSS.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing Date for Applications: Sunday 4th May 2025

Interviews are taking place on: w/c 12th May 2025

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Your new company
I am delighted to be working with a health-based charity in a vital role within the governance team. I am currently recruiting for a Head of Risk and Assurance on a 6-month temp contract, paying circa £600-£650/day. This role is largely remote, with occasional travel requirements. The overall purpose of the role is to ensure that the charity and its workforce comply with necessary regulations and manage all aspects of risk to the organisation, its employees, clients, reputation, assets, and interests of stakeholders. Specific risk areas include corporate governance, information security, regulatory compliance, insurance, and operational risk.

Your new role
The successful candidate will be:

• Leading People and Teams: Managing a team of 5, providing mentorship and support to ensure high performance and adherence to compliance standards.
• Risk Management: Designing policies and compliance plans, guiding and educating the management and workforce on compliance matters, and updating knowledge on regulatory changes.
• Business Continuity: Developing and overseeing control systems to deal with or prevent violations of legal guidelines, regulators, and internal policies. Evaluating the efficiency of controls and continuously improving them.
• CoSec Administration: Supporting the director in ensuring Directors are listed on Companies House and the Charity Commission.
• Risk Registers: Monitoring and managing risk registers, including operational risk registers and appetite.
• Stakeholder Engagement: Working with different levels of stakeholders, influencing and negotiating thoughtfully to drive results prioritised by the CEO.
• Supporting Risk Aware Culture: Promoting a risk-aware culture within the organisation, ensuring compliance with internal standards and business goals.

What you'll need to succeed
This position is suitable for someone who:

• Has a Risk Management and Internal Audit Certification.
• Proven experience of line managing a small team.
• Has worked in the charity sector and/or public sector.
• Proven experience in Risk Management, Assurance and Compliance
• Is experienced of working with the most senior officials in a large organisation.
• Can build trust and credibility with senior stakeholders and manage relationships (and build influence) with a range of junior and senior internal and external stakeholders.
• Has proven ability in long-term planning, aligned to strategic goals, delivering key outcomes and results.
• Is experienced in governance, governance legislation, and governance best practices (desirable).

What you'll get in return
This role is ideal for a strategic thinker with a strong background in governance, compliance, and risk management. If you thrive in dynamic environments and enjoy working closely with senior executives to drive impactful results, this position offers a unique opportunity to influence the direction of a prestigious health-based charity. Your expertise will be crucial in ensuring effective governance and strategic planning, making a significant contribution to the organisation's success.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk