Client Manager Jobs
Salary: £27,140 per annum for 4 days (28 hours) per week or £33,926 per annum 5 days (35 hours) per week
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. For this role, we need someone to come into the office at least one day a week, on a Tuesday. A day where all of Income Generation come into the office. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Contractually this role is London-based.
Contract: Permanent, either part time of 4 days (28 hours) per week or full time (35 hours per week) options available.
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: 10am on Monday 28 October 2024.
Interview dates: Monday 4 and Tuesday 5 November – in person at our office. Hospice House, Britannia Street, London, WC1X 9JG. Remote interviews available on request
We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information
We offer workshops, webinars, reviews of HR policies, and lots of helpful resources through our Members Hub. We provide assessment tools to benchmark organisational support against similar organisations, and we give personalised recommendations for improvement. Plus, through the Compassionate Employers Award, we recognise employers who are committed to leading the way as compassionate workplaces.
Right now, we're helping over 160,000 employees across the UK.
We are looking for someone with experience of building supporter or customer journeys through effective marketing and engagement strategies. You will be able to build strong relationships and create impactful engaging membership journeys, maximising engagement and involvement across the programme.
You don’t need to come from a wellbeing background, but we are looking for someone who is interested in this area and who shows a willingness to learn. Most importantly, we want someone who cares as much as we do about make a real difference in people's lives at work.
We are an evolving team, and so we are looking for someone to help develop and test new ideas and innovations. This could include designing new resources, investigating use of new technology to support programme efficiency or supporting to host new engagement opportunities such as ‘networking breakfasts’ for our members.
The successful candidate will have experience using email platforms e.g Mailchimp, to create and send engaging communications, track KPIs, and adjust strategies to boost customer engagement. We are also looking for someone who can help grow and manage our LinkedIn page, by creating engaging and impactful content. You will need to have good knowledge and experience with Microsoft Office and CRM systems, along with a solid understanding of virtual meeting platforms for online events (e.g. Teams, Zoom).
The successful candidate will be supporting us with client management, so strong communication and organisational skills are important to help manage multiple corporate accounts.
The Team:
We are a team of three that sit within the wider Income Generation and Grants directorate. The Compassionate Employers team includes the Compassionate Employers Programme Lead, Corporate Development Manager and the Compassionate Employers Executive.
The Compassionate Employers programme and this role sit within our Corporate Development Team, within Income Generation and Grants. Compassionate Employers is a key part of Hospice UK’s Income Generation strategy.
Our Corporate Development Team works closely within and across the department. The focus in the team is on building partnerships with businesses, through commercial activity, fundraising or strategic support. Current corporate partnerships include several ‘charity of the year’ relationships, conferences and events, sponsorship, cause-related marketing partnerships, a supplier directory and a jobs board. As well as driving positive change for people affected by terminal illness and bereavement in the workplace, Compassionate Employers is an important income generation stream and ‘door-opener’ for Hospice UK.
If you would like to find more about the role or ask any questions, we welcome you to contact our Compassionate Employers Lead – Lucy Carpenter for an informal chat
You’ll find lots more information in the Candidate Information Pack attached below.
How to apply
If you would like to apply for this role, please send the following documents by 10am on Monday 28 October 2024:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4.
- A completed supporting statement form (where you can demonstrate how you meet the person specification.)
- A completed equalities monitoring form.
We will shortlist candidates based on their CV and supporting statements.
A briefing of what to expect will be sent in advance to shortlisted candidates for interview.
Closing date for applications: 10am on Monday 28 October 2024
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please note the interview dates above and let us know if there are adjustments you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an Equal Opportunities Employer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are recruiting a Team Lead (Horticultural Services) to lead the team at the Stud Nursery in Home Park, Hampton Court in providing a social enterprise and training resource for people to learn and develop skills, confidence and friendships.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
About this post
We have a new role for a Team Lead (Horticultural Services). You will be creative and independent thinker, with excellent management skills, who is able to support and empower the staff and volunteers at the Stud Nursery to create a welcoming and supportive environment for adults living with learning disabilities.
You are someone:
- Shares our values of professionalism, recognition, independence, empowerment, partnership and sustainability
- Understands the value of volunteering and user participation in a building community based organisation
- Actively support and promote the charity's objectives across its core boroughs and contractual partnerships
Benefits in working for us
The charity ensure the following benefits for all its operational staff:
- A baseline commitment to pay London living wage for all its front line staff.
- A commitment to training and professional development to support internal progression as part of our performance support.
- Inclusion in and contribution to the charity's pension scheme
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday
- Access to a range of discount schemes
- Access to the charity's employee assistance programme
- Access to travel card loan and bike to work scheme
Critical Values in the delivery of this role
- To assess, plan and develop the wider multi–disciplinary use of the Stud as a community garden and ecologically sustainable resource by using the value of sustainability.
- Work with the Service Development Manager to maximise the value of partnership and the opportunities on site guaranteeing its development as a social enterprise and local training resource for people with a range of disabilities and enduring mental health support needs.
- Employ the values of professionalism and staff recognition and support staff, volunteers and those working on site to diversify its working environment and increase its revenues through product development, sales, and corporate relationships.
- Work with the Service Development Manager, staff, clients and Stud volunteers to increase access to the site as a community and therapeutic space and encourage the values of empowerment and independence.
Key Responsibilities for this role
- To support the Service Development Manager, Skills and Activities Coordinator, Support Staff and Volunteers in leading the development of the Stud Nursery as a viable social enterprise
- To ensure there is a weekly, monthly and seasonal horticulture plan in place (created in partnership with the Support Workers) which reflects the resources needed for client activities, product sales development and events
- To advise and support the Skills and Activities Coordinator in developing practical skills and/or qualification for people/groups using and supporting the sites development to encourage independence and empowerment
- To mentor and coach those using the sites services to lead and shape the sites programme of development as a sustainable community space and social enterprise.
- Work one Saturday per month, as agreed with the Service Development Manager, to open the nursery to volunteer project gardeners, and as a produce sale point to the local community
- In collaboration with the Skills and Activities Coordinator and Admin Support, to ensure all Health and Safety requirements are met, including site and individual risk assessments, and regularly reviewed to ensure a level of professionalism is being kept at all times
- To manage the Support Workers and Skills and Activities Coordinator, and support the charity’s drive toward values-based recruitment and leadership of its staff, volunteers and those using its services and to ensure staff recognition is held as a core value.
Candidates should ensure their covering letter and cv address the key competences set out in the Person Specification.
Candidates should ensure their covering letter and cv address the key competences set out in the Person Specification.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Civitas Recruitment are delighted to be working with a fantastic creative digital marketing agency that focus their efforts on the third sector and work with values-based organisations. Through their work they have managed to increase donations for charities as well as increasing traffic to various charities websites. They specialise in crafting impactful digital marketing strategies, creative campaigns and comprehensive go-to-market plans. A fantastic opportunity exists for a Senior Marketing Manager to join the team. As Senior Marketing Manager, you will be responsible for planning, executing and overseeing marketing campaigns across multiple channels, ensuring they meet client objectives and deliver measurable results. Permanent, full-time post, hybrid in Bradford.
Who are we looking for?
Ideal candidates will have a minimum of 3-5 years’ of relevant marketing management experience, preferably within an agency setting although not essential. You will have a proven track record of managing successful multi-channel campaigns demonstrating excellent creative skills and project management capabilities. Your communication skills will be of a high standard and your interpersonal skills will help manage client relationships and collaborate with internal teams. The successful candidate will thrive in a fast paced environment looking to utilise your talents and develop further with a fast growing digital marketing agency.
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.
Our commercial and operations team is responsible for generating income for the charity through our venue hire business and property, as well as supporting the operations of the buildings. This is a key part of enabling the successful delivery of our charitable activities.
This new role will support the Event & Venue Manager and the wider events team in delivering high-quality events, ensuring that all aspects of the event run smoothly and efficiently.
We are looking for someone who would like to use their events or hospitality experience to help ensure our clients receive the best possible experience. You will have great organisational and communications skills with excellent attention to detail.
This role will be varied, typically your day may involve, assisting with technology setup, greeting clients and providing housekeeping, providing reactive assistance (printing, temperature control, furniture adjustments etc.) & collecting feedback. You will supervise our Events Assistants and Welcome Hosts under the direction of the Events and Venue Manager.
Please download the full Job Description for more details.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
The client requests no contact from agencies or media sales.
Are you an immediately available part time Finance Manager who is passionate about healthy food and our food system? If so, then this exciting part time Finance Manager is the right role for you.
Job title: Part time Finance Manager & Company Secretary
Duration: 6 months fixed term contract
Hours: 3 days a week
Pattern of work: Fully remote
Salary: £30k part time salary
Your role as part time Finance Manager, you will have sole responsibility for the day to day running of the finance function, including operations, financial reporting, and year end.
As part time Finance Manager your day to day duties will include;
- Overseeing finance operations including income, payable and receivables
- Completing monthly management accounts including commentary for the senior management team
- Working with budget holders to advise on programme budgets including income and expenditure
- Working on and delivering year end process including audit schedule
- Ensure the charity meets all of its regulatory compliance
This is a client facing role and you work with budget holders to help the charity deliver and meet its goals as well as advising the senior management group and CEO in strategic decision making.
The skills you will bring to the role part time Finance Manager will include;
- Relevant accounting qualifications
- Strong business partnering experience
- Experience completing financial reporting and planning including budgeting, actuals, income and expenditure
- Experience of completing year end audit process
- Knowledge of charity accounts including SORP and UKGAAP
This is a sole part time Finance Manager role working part time role working 3 days a week and reporting to the CEO. If you are interested in applying for this busy and exciting position through TPP Recruitment then please do so by sending your CV to
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref: SPM-241
Are you a dynamic, influential and collaborative individual with a proven ability to provide effective support, supervision and coaching to staff? Do you have strong project management experience, including coordinating activity and liaison with a range of stakeholders to achieve an agreed set of aims and objectives?
If so, St Giles has an exciting opportunity for a highly motivated Project Manager to provide effective management to six teams working on the development and delivery of our pioneering SOS and Vanguard projects, which provide vital support services to people aged 12 - 25 and their families who are at risk of involvement in serious youth violence or gang related activity.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Our successful candidate will provide proactive and inspiring management to a team of SOS caseworkers, where you will plan and support the team’s daily workload, monitor and review probation periods, conduct annual performance reviews and ongoing one-to-one throughout the year and review ongoing personal development plans and agree appropriate training. You will be expected to provide advice and support to team members and attached volunteers in the form of team meetings, regular supervision meetings and daily contact, plus attend community events and meet with commissioners of service to promote the service and build relationships.
We will count on you to provide monthly and quarterly reports to contract managers and funders and to accurately and regularly collect information and evidence to support with the monitoring and the evaluation of the services, while also ensuring that all referred clients are assessed with reference to St Giles Trust practices and that staff produce detailed support and risk management plans based on these assessments.
What we are looking for
- To have worked on an offender-led support project, had personal experience of the criminal justice system, served a prison sentence, or still be serving a prison sentence in a prison within reach of London
- Experience in negotiating and networking with partner agencies to establish links to further the aims of a project
- Extensive supervisory experience in a Criminal Justice setting
- Experience of working with vulnerable young people and adults
- Experience of setting up and operating systems to monitor and report on work with clients
- Mentoring Level 3 qualification (or be willing to work towards this)
- Excellent prioritisation, interpersonal and communication skills, both verbal and written
- A flexible, collaborative and professional approach to your work.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: 1st November 11pm
The Living Wage Foundation has an exciting opportunity to join our dynamic team as a Project Manager. We are looking for a highly motivated and organised individual with the ability to build relationships with employers across the Living Wage network.
Project Manager – Living Pension
Salary: £37,056 (plus £3,276 London Weighting where applicable) pro-rata
Hours: Flexible, from 3 up to 5 days a week
Contract: Maternity Cover/Fixed Term (12 months)
Based: London office/remote and flexible working arrangement available
Holiday and pension: 25 days holiday plus Christmas break. Pension at 10% employer contribution (5% employee).
Interviews: 19-22 November 2024
Living Wage Foundation
The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include PACT (Parents and the Community Together) and Sponsor Refugees to add depth to the impact of Citizens UK’s work.
The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each November during Living Wage Week, our annual celebration of a growing network of almost 12,000 Living Wage Employers.
The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 400,000 low paid workers.
Purpose
The Living Wage Foundation has an exciting opportunity to join our dynamic team as a Project Manager. We are looking for a highly motivated and organised individual with the ability to build relationships with employers across the Living Wage network.
The Project Manager will be responsible for driving forward our Living Pension standard. The standard was launched in March 2023, t and is a voluntary savings target independently calculated to provide enough income to meet every day needs in retirement.
The ideal candidate would be a proactive and experienced project manager with outstanding communication skills and a track record of network building. We are looking for someone who will expand Living Pension and grow this new accreditation with Living Wage employers and raise awareness of the standard, particularly in the business community.
The role will also involve working with our programme team to increase their knowledge and skills in the Living Pensions standard, enabling them to generate leads and deliver support and guidance to employers looking to implement a Living Pension for their workforce.
The Living Wage Foundation has grown significantly and continues to evolve its offer to employers. There will be opportunities in this role to get involved in other areas of work and projects aimed at mobilising employers to tackle poverty and deliver change in the UK and globally.
Main Responsibilities
Citizens UK & Living Pension Strategy
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Demonstrate enthusiasm and commitment to the purpose of the Living Pension, Living Wage Foundation, and the core mission of CUK
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Reliably implement CUK’s policies, procedures & values in the delivery of projects
Project Management
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Build, manage and grow Living Pension to scale, growing the number of employers offering a Living Pension alongside the real Living Wage
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Continually enchance and iterate accreditation standard, KPIs and milestones and improve documentation, CRM systems (including Salesforce) and web journeys
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Develop and implement strategies to grow accreditations in specific sectors and regions to deliver the Living Wage Foundation’s business plan objectives
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Deliver all key project workstreams to time and budget
Learning & Expertise
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Keep up to date on latest Living Pension policy issues and support development and communication of Living Pension criteria to ensure that the Living Wage Foundation is responsive to the needs of employees and employers
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Develop and maintain personal professional development plan
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Act as a subject matter expert on Living Pension and provide guidance and technical support to colleagues and employers
External Relationship Management
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Develop and nurture relationships with new and existing employers and other external stakeholders to promote and grow the Living Pension
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Seek feedback & take action to ensure that all stakeholders are having a good experience of working with Living Wage Foundation & CUK
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Identify and develop strategic partnerships with a range of stakeholders including pension providers, industry bodies, project partners and funders to support the Foundation’s work
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Provide a high-quality client experience for employers that are interested in the Living Pension
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Coordinate and manage the Living Pension Steering Group, including set up and minuting of meetings and provide reporting and updates to stakeholders
Communications
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Represent the organisation effectively at meetings, events and conferences to promote the benefits of the Living Pension and wider Living Wage initiatives and standards
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Provide stakeholders with regular comms; ensuring that their needs are met with timely, appealing, comms materials
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Organise employer events to celebrate and grow our network of Living Pension employers, including playing an active role in the delivery of Living Wage Week every year
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Collate case studies and examples of best practice to develop materials and promote the Living Pension and other Living Wage initiatives
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Support research and reports on the development and monitoring of the Living Pension
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Work with communications colleagues to inform the development of how the Living Pension standard is communicated across Living Wage Foundation assets
Internal Relationship Management
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Coordinate staff within the Living Wage Foundation and across the organisation to ensure we are meeting the expectations of our network and stakeholders
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Work with colleagues in Living Wage Foundation to share intelligence and leads across all Living Wage initiatives, and to improve and develop the wider proposition, systems and processes
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Support the development of colleagues to deliver strategic objectives for network development and knowledge sharing for the Living Pension standard
Income Generation & Financial Management
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Grow income of Living Wage Foundation through securing more Living Pension accredited employers in the network
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Contribute to the budgeting process, the management of income and participate in the development of funding proposals with the Senior Project Manager
Key Skills
EXPERIENCE AND QUALIFICATIONS
Essential (E), Desirable (D)
A minimum of 2 years experience in project or programme management(E)
Experience of building and managing successful relationships and partnerships with businesses and other stakeholders (E)
A proven track record of delivering and reporting against targets and on budgets (E)
Understanding of the importance of good research design (E)
Knowledge/experience of pensions industry and pension products (D)
Experience of managing and developing Salesforce or similar databases (D)
Degree or equivalent professional qualification (D)
Excellent project management skills(E)
Exceptional interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)
An ability to engage and work effectively with a diverse range of high-level stakeholders, including senior business leaders (E)
Outstanding communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (E)
Ability to act on own initiative to introduce and develop new projects and systems(E)
Strong IT skills to include MS Office and database software (E)
Understanding of pensions policy(D)
Understanding of anti-poverty policy and campaigning (D)
A strong commitment to the Living Pension and principles of Living Wage Foundation & Citizens UK (E)
A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
The client requests no contact from agencies or media sales.
Based in one of St Giles’ offices across Wales, Cardiff, Newport, Swansea or Wrexham with frequent travel across Wales (hybrid working to be considered)
Are you an influential, collaborative and compassionate individual with a proven record of managing and supervising staff to successfully deliver services with KPIs, quality standards and/or targets? Do you have experience of working in or managing services supporting male offenders (age 18+) in community settings?
If so, St Giles is looking for a Financial Wellbeing Project Manager to join our team and support the management of HMPPS Contracts delivering Financial Wellbeing services across Wales.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this vital role
Our successful candidate’s focus will be to provide operational management support across one or more contracts awarded by the HMPPS to deliver Finance, Benefit and Debt (FBD) services in Wales. This will see you provide leadership and operational management support in debt and welfare benefits to a team of Financial Wellbeing Coaches (FWCs), Team Leaders and Administration team employed in the delivery of the contracts, and to plan and support the day-to-day workload for the team and setting performance objectives with the team and monitor progress.
You will also be expected to monitor and manage all aspects of delivery and performance to ensure compliance with policy and procedures and to manage partnerships including local and national delivery partners and any agencies with whom we are developing referral arrangements. Developing and maintaining strong working relationships with local Wales Probation managers and staff and other external stakeholders is an essential part of this role, as is providing regular reports in a range of formats to the Service Manager and monitoring use of the Customer Approved Database including regular reports on usage to ensure accuracy and timeliness of inputting by teams.
What we are looking for
- Experience of working in or managing services supporting challenging people
- Experience in working in or managing multi-agency partnerships working towards common objectives and outcomes
- Evidence of training at specialist level in money and/or welfare benefits advice from an accredited training provider
- Knowledge and understanding of the requirements of managing a caseload
- Wide range of money advice knowledge, budgeting, dealing with priority and non-priority debts, County Court/High Court options, insolvency options and welfare benefits
- Ability to coach and mentor staff to motivate and facilitate optimum performance in a team
- Strong IT, interpersonal and communication skills, both verbal and written.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: 10 November 2024. Interview date: TBC 2024.
ABOUT SMART WORKS
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed. After visiting Smart Works, 63% of clients secure a job within a month, gaining financial independence and transforming their lives.
The Smart Works service is currently delivered in London, Manchester, Glasgow, Edinburgh, Birmingham, Newcastle, Reading and Leeds, with new centres in Bristol and Liverpool due to open in 2025. Over the past ten years, Smart Works has helped over 35,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.
Our clients are mostly long-term unemployed and have experienced repeated rejections from multiple jobs: 40% have been unemployed for over a year, 20% have applied to over 20 jobs and 23% have applied to over 50 jobs. The majority are also from minoritised communities and face intersectional barriers to employment: 32% are lone parents, 16% consider themselves to have a disability and 52 % are from an ethnic minority.
In April 2022, Smart Works launched a new Three-Year Plan that will see the charity double the number of women helped annually from 5,000 to 10,000 women a year. At the end of year 2, Smart Works is on track to deliver the Plan, having delivered a 42% year-on-year uplift in engagement with our core Interview Dressing & Preparation service and with new centres opened in Croydon and Glasgow.
Smart Works has been voted Social Action Charity of the Year. More information about who we are can be found on our website.
ABOUT THE ROLE
We are looking for a thoughtful and dedicated leader to oversee the delivery of the Smart Works service across the UK, ensuring that the charity remains on track to achieve our current growth ambitions, and to also play a key role in leading delivery of the service as we move into our next strategic plan.
The Head of Programmes will drive innovation, build impactful partnerships with referral organisations and enable excellent decision making across all centres. The Head of Programmes will be the guardian of the Smart Works service as the charity grows, ensuring decision-making across the charity is always client-centric and every client has the best possible chance of job success.
The Head of Programmes will oversee the opening of new Smart Works centres. Project managing the opening of new centres will require exceptional people management and an ability to balance important small details, with an awareness of the bigger picture and wider strategy.
The Head of Programmes will also be responsible for leading org-wide projects focused on quality, that will allow Smart Works to ensure our offer continues to improve, so that more of our clients can move into employment.
This is an important leadership role within the charity, with the Head of Programmes regularly sharing insights and ideas with senior decision makers. They will provide valuable insight into the Smart Works service and trends within the wider employability support landscape.
Ideally, the successful candidate will be based at one of our London centres, and will travel to other Smart Works centres across the UK when needed. There may be occasional evening and weekend work as the successful candidate will be part of the wider centre team, supporting with networking and other key events.
Our ideal candidate will be passionate about our service and will have a proven track-record of managing, developing and elevating programmes. They will be data-driven, enjoy a challenge, able to build impactful relationships with ease, and thrive in an ambitious, fast-paced environment.
DUTIES AND RESPONSIBILITIES
Reporting to the Director of Programmes & Operations, the successful candidate will lead on a range of activities, including:
- Ensure a high quality, consistent service is delivered across the UK (both in-person and virtually).
- Drive innovation and support pilot projects that will enable the charity to evolve, improve and help more unemployed women secure work.
- Identify opportunities for digitisation of the service, to streamline our processes and allow us to grow our impact.
- Increase awareness of Smart Works by proactively identifying and nurturing partnerships with organisations who have the potential to refer to multiple Smart Works centres.
- Project manage the opening of new Smart Works centres, drawing on expertise of other staff across the Smart Works team to ensure the centre is set-up for success.
- Visit all centres across the UK to meet service delivery staff and understand opportunities for development and improvement.
- Supported by the Head of Data & Impact, track progress against KPIs, identify areas for development and, when needed, work closely with relevant staff to address shortfalls.
- Keep up to date with emerging trends within the employability support landscape, sharing relevant insights with the Director of Programmes & Operations and other relevant stakeholders.
- Line Management of staff within the Group Operations team.
- Champion inclusivity and ensure the Equity, Diversity & Inclusion strategy is woven into the day-to-day delivery of the Smart Works service and service delivery decision making.
Smart Works is a community that shares a passion to empower women to thrive in work and life, and is determined to meet our aim of helping as many women as we can back into work. The successful candidate will therefore build strong working relationships across this community, with their own immediate staff team as well as other local centres across the UK and HQ in London.
SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES
The successful candidate will demonstrate:
- Substantial experience delivering and leading charitable programmes, or comparative work, preferably on a national scale.
- Demonstrable experience of managing projects, driving innovation and implementing new initiatives, with experience delivering digital solutions.
- Proven track record of writing and delivering strategic plans.
- Proven track record of setting and monitoring targets and KPIs.
- Excellent relationship building skills, preferably with experience working across split sites.
- Experience working within employability support is desirable but not essential.
- Detailed understanding of safeguarding requirements for a charity like Smart Works.
- Excellent interpersonal skills and able to communicate with stakeholders at all levels of seniority.
- Ability to manage competing priorities.
- Passion and commitment to making the Smart Works programmes the best they can be.
If you're passionate about our mission and believe you have the skills to make a meaningful impact, candidates are encouraged to apply, even if you don't meet every requirement listed.
We particularly welcome applications from Black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of unemployment as we would like to increase the representation of these groups at Smart Works.
Smart Works promotes equity, diversity, and inclusion in our workplace. We make employment decisions by matching the Charity's needs with the skills and experience of candidates.
These decisions are made irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
BENEFITS, TERMS, AND CONDITIONS
- Full-time role, ideally based in one of our London centres, with regular travel to other Smart Works centres. Open to discuss alternate locations at interview.
- Monday - Friday with typical working hours 9am - 5pm in line with centre opening times. Flexible working may be discussed at interview.
- Salary of £45,000 - £50,000 depending on experience.
- Reporting to the Director of Programmes & Operations.
- 25 days annual leave, plus discretionary leave over Christmas and New year.
- Positive, supportive working environment with opportunities for practical training and progression.
All successful applicants must provide references, have the right to work in the U.K. and complete a Basic DBS check.
HOW TO APPLY
Please submit a CV and answer the following questions via our recruitment portal by midnight on Thursday 24th October:
- Why do you want to work for Smart Works? (Max 200 words)
- Why do you think you are well suited to heading up the delivery of a high-quality service across multiple locations? (Max 350 words)
- What experience do you have of developing relationships or projects that have allowed a service to grow in scale or quality? Please be specific about what results were achieved (Max 350 words)
- If there anything else you would like to share at this stage. (Max 150 words).
First round interviews will be held virtually on Thursday 31st October. Final interviews will be held in person, in North London on Monday 4th November.
At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.
The client requests no contact from agencies or media sales.
Senior Manager - Advisory and Support Hub
Contract: 2 Years Fixed Term Contract (Renewable), Full Time,
Salary: £56,249- £59,602 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in the International Programmes to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Senior Manager - Advisory and Support Hub to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The International Programmes Department is made up of four regions: East Africa, West Africa, Southern Africa, and South Asia; and three support teams: Programme Support and Knowledge team, the Programme Funding and Partnerships Team and the Programme Operations Team. The International Programmes Department delivers our work across Africa and South Asia focusing on quality programming including advocacy, learning and documentation.
About the Role:
The Senior Manager will manage a process through which Country Programmes (CPs) can access the human resources required to deliver their programme and project objectives effectively and efficiently. This will include working closely with CPs and regional offices to diagnose support needs and identify support options available. Additionally, the Manager will be expected to adopt a CP centred approach to decision making on support provisions and to manage an independent mechanism for quality assurance of the support provision to the CPs.
Following a recent Scoping Study and a process of consultation across the organisation about how such a model would work, the procedures and mechanisms within WaterAid that will be required as part of the Advisory and Support Hub model are currently being developed. The Advisory and Support Hub Manager will be required to:
- Manage the process of piloting the model in one selected region, if required.
- Review the lessons learnt from piloting the model and make recommendations on further improvements that may be required.
- Coordinate the roll-out of the model across the organisation.
- Manage the process of requesting, identifying, deploying, and reviewing assignments.
- Be responsible for maintaining the database or expertise both internal and external to WaterAid.
- Liaise closely with external sources of expertise such as partner and support organisations, international consultants and former WaterAid employees.
- Be responsible for establishing and leading quality review and feedback of support and advice provided.
About You:
- Proven experience in business and project management, preferably in technical support services or related role.
- Ability to manage service provision involving short-term simultaneous assignments to deliver support on time and within budget, using in-house staff and/or consultants (institutions and/or self-employed individuals).
- Proven experience of managing change processes.
- Experience of working with institutions in low- and middle-income countries.
- Effective communication skills and demonstrated experience of managing and motivating others and driving change.
- Exceptional interpersonal skills and ability to work across cultures and to develop good relationships with diverse clients and international collaborators. An ability to achieve this through web-based communication platforms (Zoom and MS Teams, etc.) and working at a distance without face-to-face meetings.
- Analytical thinking and data-driven approach to decision making.
- A degree-level qualification in a related field.
- Good written and oral communication and reporting skills in English is essential.
- An ability to speak French would be an advantage.
Although not essential, we also prefer you to have:
- Experience of working in international development
- Experience of working in a self-funding or commercial environment
- Knowledge of water supply, sanitation, and hygiene
- A working knowledge of Portuguese would be an advantage.
Closing date: Applications will close at 23:59 on 30th October 2024. Availability for interview is required week commencing 25th November 2024.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
In this role you will support the Hertfordshire sexual health team by assuming overall responsibility for the ordering and monitoring of stock and other resources, by posting free condoms each day to young people via our online service, posting and by accurately maintaining client management systems and electronic databases required for the programme to function. You will be able to communicate with a variety of agencies and young people, particularly around their use of the online free condom scheme and STI testing. You will also need to be proficient in Microsoft Office and be able to produce accurate records when required.
METRO Charity is working in partnership with Central London Community Healthcare Trust (CLCH), to deliver our ISHS in Hertfordshire. On this new five-year contract, the METRO team will be fully integrated and co-located within CLCH’s services in Hertfordshire, delivering outreach activities in the local community tailored to local needs. The service aims to reach those who are most vulnerable or at risk and involves collaboration with local outreach organisations targeting LGBTQ+ people, speakers of other languages, young people, and those living in more deprived areas.
The client requests no contact from agencies or media sales.
Job Title: Employment Consultant (London & Kent)
Location: Home-based with significant travel across the designated region
Salary: £32,208
Hours: Full time 37.5 hours per week (part time or flexible working options available)
Contract: 2 years fixed term with possibility of extension
Would you like to be inspired every day in a highly rewarding role? Whether it’s the veterans we support, your colleagues or the other services that we collaborate with, you will be working with an exceptional group of people.
At the Poppy Factory, we help armed forces veterans with health conditions to find meaningful and sustainable employment after service. This often means overcoming significant barrier to employment. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence to move forwards in their career.
As an Employment Consultant, you will be assisting veterans across London and Kent back into work. Based at your home, but with extensive travel, you will help with application materials, overcome challenges, and connect with employers. You will also work alongside professionals in other services such as health or welfare to ensure that the veterans have access to all the support they need to overcome barriers to gain and retain employment.
What do we need from you?
- Empathetic and effective communicator. You will be comfortable building rapport and trust with people from a diverse range of backgrounds.
- A collaborative mindset. You will enjoy working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. You will also work closely with many other organisations for the benefit of the veterans you will be supporting.
- Motivation and commitment. It takes hard work, tenacity and time to help people reach their employment goals. You will sometimes be helping people in challenging circumstances who need intensive support to move forwards.
- This is hugely varied role and no two days are the same. You will often need to balance competing priorities or quickly shift focus depending on the needs of the people you will be supporting.
Why should you apply?
- A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.
- Competitive salary and benefits package including generous holiday and pension contributions.
- A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
- Variety in the role, a mix of travelling in your area, home working and occasional visits to the historic Poppy Factory in Richmond, London
- The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.
- Be part of an iconic charity with a 100+ year history
For further information, including the full job description for the role, please refer to the candidate pack.
How to apply
To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Kirsty Gronow, Service Delivery Manager.
For an informal conversation to find out more about this role, please call Kirsty Gronow.
The closing date for this vacancy will be 27 October 2024. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.
No agencies please.
Equality & Diversity
We are committed to equality, valuing diversity, and promoting inclusion within our workforce, including the volunteers who give their time to us. We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.
As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.
Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.
We are a family friendly employer and happy to discuss flexible working arrangements. We encourage applicants to contact us to discuss if they have any questions before applying.
About The Poppy Factory
The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.
The Poppy Factory provides competitive terms and conditions of employment, including:
- Opportunity for home-based/hybrid and flexible working
- 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
- Double-matched pension contributions up to 10% employer contribution
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.
The client requests no contact from agencies or media sales.
TCV are fortunate to work with a number of amazing corporate partners and their employees, helping to make an incredible difference to the work TCV can deliver across the UK. We are looking for someone special to lead our newly created strategic corporate partnership team, to help TCV develop and implement new ways of working with our network of corporate partners.
This is an exciting time to join TCV and lead the partnership team. We are looking for an enthusiastic, energetic, confident individual - someone who wants to make a difference and is always willing to go the extra mile and leads by example.
Working directly with your team and the wider income generation team, you will be responsible for setting and implementing our strategic plan aligned to corporate partnerships and income.
You will be responsible for developing and bringing to life this new approach for TCV in how we work together with our corporate partners - enabling us to connect even more people to green spaces.
Ideally you will have already worked in the charity sector and are able to demonstrate experience in managing and developing a corporate partnership team.
You will be able to demonstrate you have led a team to secure an annual income in excess of £1.5m.
You should be confident in your ability to set ambitious goals and high standards - and be capable and experienced in leading and supporting a team to achieve both the goals and the standards. You will have ultimate responsibility for leading on identifying and creating a pipeline of corporate partners to meet our annual income target.
As the lead for the corporate team, you must be confident in your ability to communicate our case for support to your team, and to both our internal and external stakeholders, ensuring our proposals are compelling, well thought out and deliver value and impact for both our corporate partners and TCV.
If you're looking for your next exciting senior role in the charity sector and feel you have the experience and drive to deliver this role - please get in touch.
You are going to lead a team with very big ambitions for 2024 and beyond!
The role will require some travel and overnight stays from time to time.
A full, clean or near clean UK driving licence is required for this post, which has been held for a minimum of one year.
Connecting people and green spaces to deliver lasting outcomes for both.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main Purpose and Scope of the job
To support the Head of People with the provision of consistent and reliable Human Resources support in relation to policies and practices and with the practical application of employment law.
You will actively engage with managers to bring employee relation issues to resolution and proactively monitor trends and themes across the organisation. and will play a key part in the employee lifecycle with emphasis on recruitment processes, attraction and retention.
You will provide coaching and support to line managers in relation to all aspects of early or informal employee relations including but not limited to; Probation, performance management and capability processes, grievance and disciplinary investigations. You will Actively provide guidance to staff and managers through employee relation processes seeking early resolutions and restorative conversations in the first instance. Actively take the lead on formal employee relation case work such as grievances, suspensions, investigations and present at hearings.
Reporting and monitoring of sickness/absence levels, advising line managers to ensure a consistent approach is taken to reduce absenteeism. Oversee all Stage 1,2 and 3 absence meetings and OH reports where required.
Be integral to all organisational change developments including recommendations for change, structure and job design. Ensure organisational change is managed sensitively and in line with policy and employment law. Assist on organisational restructures and TUPE regulations in times of expansion and growth.
Actively contribute to policy development in line with employment law and best practice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose:
To lead, co-ordinate, manage and expand our Community Wellbeing Team services for children and families and to ensure the smooth running of these services. To jointly oversee the delivery of services from the Phoenix Youth Centre by YMCA East Surrey and by other partner organisations.
Hours of work:
35 hours a week, Monday to Friday 9.30am to 5.30pm, excluding an hours unpaid break each day, Occasional evening work required (with a corresponding later start time or possibility to claim time off in lieu).
Location:
YMCA Phoenix Youth Centre, Preston Manor Road, Tadworth, Surrey KT20 5FB
Salary:
£33,280.00 to £37,440.00 per annum depending on qualifications and experience
Annual Leave
Five weeks plus bank holidays. Holidays increase after two years service to a maximum of six weeks after six years service. The holdiay year runs from 1st April to 31st March each year. (Pro-Rata for Part Time).
Benefits
The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
There is free parking available at all sites. YMCA East Surrey also operates a Bike to Work Scheme.
There is an YMCA East Surrey pension scheme - details available on request.
Closing date and Interviews:
Close date: 14th October 2024
Presentation and Interview date: TBC
Main Responsibilities:
Service Management & Development • To develop, oversee and expand existing service provision to meet the requirements of the EWMH services contract with Surrey Wellbeing Partnership. Services will be designed around the iThrive framework to deliver information, advice and early intervention for children, young people and families. They will build on existing YMCA East Surrey services
. • To work with the EWMH Manager to develop and implement a business plan across community services. • To manage a team of practitioners and an office administrator, including carrying out regular one-to-ones, annual appraisals, setting objectives and development and training.
• To be the first point of operational contact for the Community Wellbeing Team, including supporting practitioners with risk management and reporting.
• To work collaboratively and effectively with partners across the Surrey Wellbeing Partnership and Mindworks Alliance to keep up to date on and respond to local and emerging needs, to take referrals or refer on/signpost and to share good practice.
• To promote and publicise the Community Wellbeing Team and EWMH services among relevant agencies, referrers, service users and potential service users.
• To manage administration linked to the recruitment and induction of new staff. Service Delivery/Administration (Community Wellbeing Team Manager 03.06.24)
• To manage referrals into the Community Wellbeing Team and ensure that appropriate data is recorded accurately and kept up to date.
• To liaise with families and other professionals about referrals and service provision.
• To jointly oversee the Phoenix Youth Centre so that it is staffed and appropriately maintained to support delivery of both YMCA East Surrey services and services delivered by other organisations.
• To report to and liaise with the EWMH Manager regarding the delivery of the service. • To ensure that client complaints are investigated and dealt with appropriately
. • To work with the EWMH Manager to identify and manage safeguarding and other risks and to liaise with the Designated Safeguarding Lead in line with YMCA East Surrey protocols and team operational process.
• To contribute to the development and delivery of training and parent/carer workshops as and when required. Service Monitoring & Evaluation
• To set up and maintain appropriate record keeping systems in line with data protection requirements. • To ensure service outcomes and outputs are effectively monitored and evaluated and prepare service statistics in conjunction with EWMH Manager and Mindworks Delivery Manager.
• To produce reports on activity, impact and outcomes plus provide input to the wider YMCA East Surrey Annual Impact Report.
• To produce client case studies for internal and external communication purposes.
Other • Any other duties are required to be performed within the grade and renumeration of the role.
• We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required