Client Manager Jobs in Manchester
About us:
The UK Cyber Security Council works to bring together stakeholders to build and drive engagement in the cyber security profession, through developing standards and ethical practice, demystifying career routes into the profession and promoting the profession.
In collaboration with multiple UK Government departments and the National Cyber Security Centre (NCSC) we develop, promote and oversee nationally recognised standards for cyber security, in support of the UK Government’s National Cyber Strategy to make the UK the safest place to live and work online.
The UK Cyber Security Council also offers organisational membership, which is open to all organisations that share an interest in promoting, supporting, and developing the cyber security profession.
About the role:
The Quality and Performance Manager will be responsible for cultivating a culture of excellence, emphasising high performance, quality, and compliance to exceed targets across the external licensed bodies. In this role, you will utilise your skills in stakeholder management, influence and coaching to enhance performance within the licensing area.
Your primary focus will involve collaborating with key stakeholders to ensure the seamless and efficient delivery of the professional registration process, tailored to meet the specific requirements of our users and participants. You will drive continuous improvement and promote best practices. A pivotal aspect of this position involves identifying performance challenges and effectively motivating and managing organisations and their teams to find solutions and elevate performance levels.
The ideal candidate will excel in building relationships and communication, maintaining productive cross-contractual and interdepartmental relationships with key stakeholders across different organisational levels to optimise performance.
Collaborating closely with external partners and the internal professionalisation and wider Council team, you will enhance and streamline performance by identifying, developing, and assisting in the implementation of innovative and impactful solutions. This role is centred around achieving results, requiring exceptional management and decision-making skills that can be applied to the intricate operations of complex licensed contracts.
To support these responsibilities, the role holder should possess knowledge and experience in reporting, analytics, data management, budgeting and enabling comprehensive and robust performance optimisation. Through ongoing performance analysis, you will provide guidance to licensed bodies to address and mitigate performance, quality, and compliance concerns while identifying key areas for improvement, ultimately establishing a proactive approach to managing performance related risks.
The role holder will need to work closely with the Head of Professionalisation to ensure updates, best practice and areas for improvement are communicated effectively and in an impactful way both internally and externally. It is expected that you will attend a range of external and internal events and initiatives to help raise the profile of and work of the Council, support pipeline growth and grow demand.
Main Duties and Responsibilities
Quality
· Develop, implement, and manage quality practices that meet the requirements of the license, as well as requirements set by Government (NCSC and DSIT) to ensure that processes and procedures are compliant.
· Manage and improve the quality framework that delivers an excellent standard of assessment, ensuring that the outcomes are exceeded and improving applicants’ experience.
· Take a lead role in developing the Councils approach to understanding and measuring quality and outcomes through the whole professional registration process being administered by licensed bodies. Highlight areas of improvement, identify solutions and put plans in place,
· Develop a community where good practice can be shared.
· Be responsible for ensuring all relevant individuals are added to the professional register in a timely manner and communicated to appropriately by all parties
· To manage the day-to-day relationship with external partners and stakeholders, deal with any queries in a timely manner.
· Research, build and embed a feedback system to contribute to continuous improvement
· Work with the Director of Finance and Operations to ensure that payment structures are in place and undertake monthly reconciliation
· Ensure a robust moderation processes and plans are in place, work with the Technical Advisory Panel members and chairs to ensure members are aware of moderation support needs, complete them within agreed timescales and provide timely feedback to licensed bodies.
Performance
· Responsible for the performance management of contracts, ensuring internal and external reporting requirements are adhered to, KPI’s are set, managed and continuously reviewed and reported to LT.
· Oversee all renewal and extensions for client contracts, which will include financial and system performance based KPI’s, including the need to be accountable for the accuracy of financial tracking, cost control, overhead management, and invoicing.
· Managing audit requirements in relation to the contracts, including preparing documentation, coordination, addressing findings and maintaining records.
· Working with various internal and external partners to identify and define solutions for complex issues, working with the appropriate stakeholders to design and implement positive outcomes.
· Work with the marketing and comms lead to ensure that Marketing and comms plans meet the requirements of the license, and that the Council strategy is aligned to support.
· Work with the events and membership co-ordinator to highlight opportunities for collaboration with stakeholders and partners that will support Council strategic objectives.
General Responsibilities
· Lead on workstream as guided by Head of Professionalisation and in collaboration with Professionalisation team members
· Manage key risks and follow escalation process when necessary
· Ensure there is cohesive and aligned work with colleagues within the organisation
· Maintain open and effective communication with internal and external colleagues
· Prepare status reports as required for the Head of Professionalisation
· Comply with data protection legislation and act responsibly on matters of data disclosure both internally and to third parties
· Represent the Council in stakeholder meetings and external events
· Represent the Council in a professional manner and to act at all times in a manner which will not damage its reputation.
· Work from a positive, growth mindset to solve issues and problems that may arise and to adhere to the organisation values
· Carry out such tasks as the COO/Head of Professionalisation may from time to time deem necessary for the effective and efficient functioning of the Council
Person Specification:
Essential:
Experience
- Experience with self-assessment process and Quality Improvement plans
- Experience of creating cultures that embody positive change, continuous improvement and equality
- Experience of managing a supply chain including setting and achieving KPIs and contract conformance
- Management experience and understanding of contractual and performance management with the ability to deliver results
- Experience of successfully delivering an outcome-based contract
- Experience of driving performance, identifying areas of concern and implementing projects for performance improvement
Skills, knowledge and qualifications
- Clear understanding of the purpose of professional registration and associated processes
- Strong interpersonal skills, ability to negotiate and influence a wide range of stakeholders
- Excellent communication skills with the ability to communicate clearly and effectively
- Ability to analyse a range of data from a range of sources to develop insights and support decisions
- Ability to respond quickly in a fast-moving environment, and make key decisions aligned to business goal
Personal Attributes & Approach
- Commitment to a registrant-centred approach
- Confident, positive and hard-working team player – happy to go above and beyond
- Ability to work flexibly within changing priorities and a capacity to be adaptable as required to deliver completed tasks to set deadlines
- Excellent IT and digital skills including Microsoft 365
- Ability to work on own initiative, as well as in consultation and negotiation with senior managers and other stakeholders as required
- Commitment, determination and resiliency
Desirable:
· Relevant QCF Assessor Qualification – e.g. D32/D33/A1/CAVA/TAQA Assessor
· Relevant Internal Verifier/Internal Quality Assurer qualification – e.g. D34/V1
· Previous audit experience
· Demonstrated success in producing efficiencies/increased outcomes against target
· Significant operational management experience
Next Steps
Deadline for application: Friday 28th March 5pm
Interviews: w/c 7th April or w/c 21st April
Start date: As soon as possible
Please send your up-to-date CV, along with a covering letter showing how you meet the essential criteria and any of the desirable criteria.
The client requests no contact from agencies or media sales.
Our Mission
We're Tutors United. We're on a mission to end the attainment and employability gap through the power of community-based tutoring. We support young people to thrive at two key transition points – from primary to secondary school, and from university to employment.
What We Do
Working with housing associations and other local partners, we run free tutoring programmes for primary school children and their families, providing access to vital educational support to those who need it most. We're proud to serve diverse, low-income, refugee, migrant, and multilingual communities across London, the Midlands, and the North West. We hire, train, and pay inspiring university students – most of whom also come from low-income households – as tutors, providing them with meaningful, paid work experience and support to boost their careers.
Each year, our work gives hundreds of young people, parents and carers the knowledge, skills and confidence they need to maximise education and employment opportunities. We have a brilliant Programme Officer position available for an ambitious, dedicated, and proactive person to join our team!
Job Purpose
This is an exciting time to join our small and impactful team, as we embark on a new four-year strategy, with goals to broaden and deepen our reach and impact, diversify our funding and delivery partnerships, and boost our programmes to support year 6 to 7 transition and tutor career development opportunities.
A major strategic priority is to grow geographically in the Midlands and North West - which this role will play a pivotal role in achieving. Since expanding beyond London during the pandemic with online tuition, we have since grown across the Midlands and the North West region and are looking for a Programme Officer to support us in continuing fostering new partnerships and growing our geographic reach. Working closely with our Manchester-based Head of Regions, you will help deliver contracts, build strong local relationships, and expand our reach in high-need areas.
The Programme Officer will be responsible for the management and overall delivery of their designated programmes. Over the next four years, we aim to scale our tutoring hubs to reach over 1,000 pupils per year in core cities and areas across England. This role will involve managing relationships with tutors, parents and clients, while collecting robust qualitative and quantitative data to measure the impact and build the success of our work. This is a critical role, leading on the delivery and evaluation of multiple programmes, managing key stakeholder relationships, and contributing to the development of our tutoring programmes in our newer delivery regions.
The Programme Officer will ensure high levels of quality assurance, particularly among tutors working in their hubs, so we achieve our intended outcomes. This is a multifaceted role, working across all parts of the organisation to ensure we deliver the best possible results for our pupils.
We are looking for someone who is enthusiastic about education, has strong stakeholder management skills and a broader knowledge of communities in the North-West region is also beneficial. You should be able to adapt your communication style to effectively engage with clients, parents, tutors, pupils and funders alike, and have strong written and verbal presentation skills. You will bring brilliant project management skills and be comfortable working with data and using it to make informed decisions.
Job Details
Please see attached job specification for full job details.
We're Tutors United. We're on a mission to end the attainment and employability gap through the power of community-based tutoring.
The client requests no contact from agencies or media sales.
Remote – Regular travel to the Capacity office in Liverpool, Local Trust office in London, and 3ni work in the north east, as well as client offices across the country and other sites as needed. Out of hours travel and stays away from home are therefore a feature of the role.
Closing date: Midnight, Sunday 23rd March 2025
In this role, you’ll be shaping the future of 3ni by driving forward core components of our programme. Your main focus as Senior Practice and Delivery Manager will be leading the development and delivery of our brand new consultancy offer.
3ni is a new social value partnership, bringing together policy and practice to transform neighbourhoods across the country. At 3ni, we believe that community regeneration starts from the ground up. Through research, policy and events, the national network for neighbourhood improvement, is sharing and shaping the best and next practices and helping disadvantaged communities rebuild.
The Role
The to-do lists you write and the skill sets you engage will vary. One day you might be scoping and delivering 3ni’sresearch programme, the next devising plans for growing our membership and the next working closely with our Operations Director to develop, refine and execute our business plan. You’ll also play a key role in iterating our innovative diagnostic tool Discovery, using cutting-edge data to support us to engage our key audiences. You’ll not only help us to get new partners on board, but also play a key role further engaging our existing ones, making sure they stay connected to the work we do. You’ll build strong and trusting relationships that enable us to deliver our consultancy work, securing credibility, influence and impact for our work responding to challenges facing some of our most disadvantaged communities.
What we need
You’ll be as happy in the world of policy and strategy as you are in the day to day reality of practice and delivery and can see the big picture as well as having an attention to detail and the highest of standards when it comes to producing content.
- You’ll be dealing with numbers and often complex data, and are as comfortable being immersed in spreadsheets to put together the budget and costs for a project as you are checking the interdependencies whilst putting together a GANTT chart and project management plan.
- You are a proficient and accomplished communicator. You’re as at home with the written word as you are talking through the key points of a presentation.
- You are an experienced, entrepreneurial and proactive thinker, designer and doer, who can bring creativity, critical thinking and business development skills to the role as we work together in a small 3ni team, as part the wider Capacity organisation, and with the broader ecosystem of partners.
- You’re great at mastering a brief. You’re happy wading through research reports and datasets, and are able to use your brilliant analytical skills to get to the heart of the matter and obtain the key insights and information relevant to our work.
See our job pack for a full details.
The extras
- For full time roles: 27 days annual leave (plus bank holidays). If you’re coming to us with up to 33 days annual leave, we’ll match it.
- 2 Capacity bank holidays per annum.
- Flexible working (including majority working from home).
- Free eye-tests, vouchers for glasses.
- Scottish Widows Pension Scheme, matched up to 6%.
- Funded health support including counselling, physiotherapy etc.
- Holiday buy-back scheme (up to 5 per annum).
- Team days and socials. Free lunches (yes there is such a thing).
- A great team to work with (but we would say that).
For further information please visit our portal via the apply button, where you can download our job pack and apply!
Closing date: Midnight, Sunday 23rd March 2025
Diversity Statement
At Capacity, we believe that public services should be people-centred, inclusive and accessible to everyone and our commitment to Diversity, Equity, Inclusion and Belonging (DEIB) is at the heart of this. To uphold these values, we only accept applications through our application portal. This allows us to provide a standardised process where candidates are evaluated on merit. We have implemented measures to remove unconscious bias from our process while maintaining accessibility by continuing to support a range of application formats. We are committed to continuously improving this process and welcome any feedback.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Helpline Services Manager will oversee and be responsible for the ongoing Service delivery of Cruse’s first tier of support to bereaved people across England, Northern Ireland and Wales. You will join dedicated and passionate team. This includes our Helpline Telephone Support, and Email Services.
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
The closing date for applications is 21st March 2025, We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.
Please be advised that if you do not hear from us by 28th March 2025, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
We Are Survivors are looking for an experienced therapeutic manager to come and join our Community Team to help us support survivors and their supporters across Greater Manchester.
The organisation has an ambitious strategy to ensure that #NoMaleSurvivorIsLeftBehind and is looking for a new therapy services manager to help us achieve this.
You will help us to provide key services across Greater Manchester. The Community team is made of therapists, group, and community workers to support men and boys to access the services they need. The role we are recruiting for is to grow this team from our central hub across wider Greater Manchester.
This role will be a job share with our existing Therapy Service Manager. The Community Therapy team deliver trauma informed therapy to survivors and their loved ones. The managers will work with the Community Services Manager and Senior Practitioners to ensure a smooth-running service and good clinical governance. There will be a small caseload as part of the role.
Role Purpose To manage specific services and teams, ensuring the provision of quality assured support services to male survivors and their loved ones. This role will be up to 12 months providing Maternity Cover to the existing Service Manager.
Main Duties and Responsibilities
• To manage the operational and clinical duty of care for support services
• To maintain the safe and inclusive provision of spaces for all clients
• To provide Line Management, guidance and professional and pastoral support to all client facing services staff and volunteers
• To effectively lead and successfully manage the provision of client services, as designed, and governed by the organisation, including ensuring KPIs are met, and data handling and reporting is accurate.
• To ensure that all services managed, effectively recorded, and identify threats and trends that will result in responding effectively to meet client’s needs.
• To maintain and deliver relevant services to a small caseload of clients.
• Manage and deliver specific projects as directed and agreed by the Executive Team.
• To support the further development of the services that meet client’s needs.
In return for your time, experience, and commitment to the organisation, you will receive.
- A competitive salary.
- Annual leave package with incremental rises plus bank holidays.
- Company sick pay.
- Birthday annual leave.
- Monthly clinical supervision.
- Pension contribution.
- A range of discount and benefit programmes.
The client requests no contact from agencies or media sales.
It is an exciting time to be joining Engineers Against Poverty (EAP) with the organisation growing in its impact to improve infrastructure transparency, advocating for greater openness and integrity in climate finance, and promoting our work on green cities and infrastructure.
EAP is a leader in infrastructure and international development with strong links with development agencies, government and industry. We develop research, policy and practice in infrastructure investment, labour standards, climate change, transparency and accountability and local content in line with our mission to help reduce poverty.
The appointee will also take on for the same role for CoST, the Infrastructure Transparency Initiative – a transparency, participation and accountability programme which operates in 20 countries and for which EAP hosts its International Secretariat.
As Senior Finance Manager you will be responsible for the financial management and reporting of the organisation. You will also lead on the charity's year-end accounts ensuring that financial statements are prepared in line with the latest SORP requirements and liaise directly with the organisation's external auditors.
You will be an experienced finance professional with at least 5 years’ experience in a finance or accounting role (including at management level) and ideally in a not-for profit organisation. You will possess qualification or part-qualification in AAT/ACCA/ACA/CIMA with knowledge of UK charity accounting. You will show high levels of initiative, an ability to work with minimum supervision across a varied workload, and possess strong communication skills. Further detail on requirements of this role in the attached job pack.
Key responsibilities include:
- As a member of the senior management team, you are responsible for the management of the financial systems including producing, maintaining and managing budgets and financial management reports (including management accounts, preparation of annual accounts and other statutory reports)
- Ensure compliance with corporate and charitable law, and ensure that financial systems comply with statutory and other requirements (e.g. SORP)
- General finance management such as ensuring financial management policies and procedures are up to date, assist in the preparation of financial proposals and bids, and other responsibilities that may be required to meet the needs of the organisation.
We are a flexible employer and are happy to discuss flexible working arrangements with potential candidates. We are an international team and this is a fully remote role (with travel and in-person attendance required at meetings a few times a year likely in London, UK). We encourage applicants from a diverse range of backgrounds.
The client requests no contact from agencies or media sales.
Canine Partners’ mission is to change the lives of disabled people using expertly trained dogs to
improve physical, emotional and social wellbeing.
To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a talented Disabilities Assessment Manager to join our dedicated Operations Team.
This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.
What you will do:
This unique role sits at the heart of our organisation, where you will manage applications from people with disabilities for Canine Partners’ dogs. Your role within the applications team is pivotal to the journey for those applying for an assistance dog. Using excellent communication skills, you will manage all applications for Canine Partners' dogs from initial contact, through to assessment and decision making, ensuring collection of adequate information regarding applicants to facilitate matching with the best suited dog.
Leading a small team, you will assess applicants, lead applications panel meetings, manage our communications with applicants, support, train and manage our network of contracted Occupational Therapists. You will also oversee any reopening of our waiting list, ensuring a fair and transparent process. Working collaboratively across our operations team, you will assist our dog training and partnership teams to establish how best to support our applicants and partners throughout their application and subsequent time with our amazing dogs.
This is a fantastic opportunity to work with a wide range of people with varying conditions and disabilities, alongside our specially trained dogs. No day is the same and is perfect for someone who wants to support our clients during a key part of their journey.
What we’re looking for:
• Understanding of human disabilities and associated care needs.
• Experience in training, teaching, instructing or guiding others of all abilities.
• Highly effective interpersonal skills, using empathy and understanding to interact with a wide range of people.
• The ability to have difficult conversations and make challenging decisions.
• Physical ability or knowledge on handling large breed dogs (training can be provided).
• People management skills.
• ICT skills (MS Office etc.)
• Willing and able to learn Canine Partners’ dog handling methods and learn how to instruct beneficiaries in this handling.
• Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
We can offer you:
• 33 days annual leave allowance (inclusive of bank holidays)
• Salary exchange pension scheme (matched up to 5%)
• Charity (occupational) sick pay
• Life assurance
• Wellbeing portal
• Employee assistance programme
• Free on-site parking
• Dog friendly offices
• Flexible working hours
• Mileage expenses (45p per mile)
This role can be delivered remotely from home; however, it is essential for you to have the ability to travel in line with the requirements of the role (including travel to some remote locations). Regular travel includes spending time at our National Training Centre in Osgathorpe, Leicestershire (approx. every 2 to 3 weeks) with some national travel (South England, Scotland) to conduct assessments. Claimable expenses for business travel as required. We will provide a laptop and mobile phone for use in the role.
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
Please note we may choose to close this advertisement early should we find a suitable candidate or if we receive a high volume of applications. Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
Location: Homebased with regular travel
Job Type: Part time, 22.5 hours (3 days per week, flexible but must meet the needs of team and clients)
Contract Type: Permanent
Salary: £33,533 - £36,500 FTE (£20,119.80 - £21,900 pro-rated) per annum
You may also have experience in the following: Disability assessment, occupational health, Support dogs, Guide dogs, Disability support, Disability coordination, Dog Handling, Canine support, occupational therapy.
REF-220 090
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate and self-motivated? Do you have excellent written and verbal communication skills? If you would like to use your abilities to raise funds for charities, Chell Perkins Ltd's Grant Fundraising Traineeships will teach you everything you need to know and you’ll get the chance to join our team of trained consultants.
Chell Perkins Ltd are looking for FOUR people who are passionate about bringing positive change through fundraising. We want to nurture a new generation of fundraisers to provide charities with access to exceptional fundraising support.
We offer a four-month/16-week fully paid traineeship (approx £1,733pm gross) working with real clients in a fundraising consultancy and gaining a recognised certificate with education credits towards CFRE to give you a real headstart in working in the charity sector. There are a number of vacancies at Chell Perkins, and at the end of the course trainees will be eligible to apply for a permanent position.
This immersive programme starts on 1st September 2025 and is home-based, with high-quality training and plenty of support from our experienced fundraising team.
Why Chell Perkins?
At the end of our Grant Fundraising Traineeship, you will be a confident and capable grant fundraiser. But there’s much more to the scheme than that. The Chell Perkins team are a great bunch of people to work with. We really care about our partner charities and YOUR future. Our supportive and empowering work culture will enable you to realise your own potential.
“This programme is truly unique and rewarding. I recommend it to anyone thinking of beginning a fundraising career.” Junior Fundraiser, 2020
“The traineeship was an amazing opportunity, and I learnt so much about fundraising and the charity sector in such an engaging way. Everyone in the team is so friendly and supportive, you couldn't work with or learn from anyone better.” Class of 2023 and now a Fundraising Officer with Chell Perkins
“This traineeship has given me a headstart in my fundraising career and I couldn’t be more grateful! I left university with a love for charity work but little idea as to how I could use that passion in my everyday life, but this traineeship has helped me develop the skills and knowledge I need to make a real difference in the charity sector.” Class of 2023 and now a Fundraising Officer with Chell Perkins
Client mix
Candidates should be aware that at present 70% of our partner charities come from a Christian background (churches or Christian charities). While it is not a requirement to be Christian, candidates must be happy to write for a faith-based audience.
Further information
This role is home-based; however, we hold quarterly in-person team days, and you may occasionally be required to work from client sites (nationally, with a North West focus).
The traineeship will start on 1 September and will run until 19 December 2025. Candidates must be available to start on the first day of the traineeship. Interviews and offers will take place from March onwards.
For more details, download a copy of the Job Description and Person Specification document.
How to apply
If our Grant Fundraising Traineeship sounds like it could be a perfect fit for you, why not apply?
Email a completed application form, a recent CV and a covering letter to our Office Manager (see 'How to apply' below).
In your covering letter, we are looking for:
● Evidence of strong written communication skills, and ability to write persuasively
● Passion for the third sector, and in particular fundraising
● Evidence that you have carefully researched the role and our organisation.
Using AI
We recognise that many applicants use AI tools like ChatGPT for drafting applications. Whilst these tools can be helpful, we advise you to first write your application personally and then use AI to refine it. This approach ensures your application remains original and truly reflective of your unique experiences. Last year, we noticed a trend of AI-generated applications lacking individuality, which hindered our ability to connect with applicants. Remember, it's your personal story, passions and motivations that make you stand out. Let AI assist you, but let your own voice lead the way.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes.
Location: Covering the North Yorkshire area, you must live in this area or within easy commutable distance.
Hours: 36.25 per week, spread across 5 days, between the hours of 8am–6pm
Reporting to: Regional Case Manager (North)
Working pattern: Remote work with frequent travel required. You will be required to deliver a face-to-face support service to clients in their own home or safe meeting place within North Yorkshire.
Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.
What we offer:
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A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year)
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Birthday day off
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Enhanced sick pay and compassionate leave
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Death in service benefit
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Pension
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Employee Assistance Programme
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Flexible working
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A rewarding role with purpose
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Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.
Specifically seeking candidates with:
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frontline support service experience
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a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses)
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experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.
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research and advocacy skills – you will reach out to other organisations to support your cases where required
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competent I.T skills for remote work
Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.
About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
A DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
We are happy to receive 'cover letters' in a different format if you would prefer to send a video to tell us about yourself.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a one off opportunity to work for one of the most amazing charity communities….the family of Air Ambulances. The role is home based and while we say full time we have a strong track record of offering flexibility to the right candidate. While experience of events is desirable if you have experience elsewhere and can demonstrate the transferability of these skills then we want to hear from you.
Air Ambulances UK
Air Ambulances UK (AAUK) is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day. See our website for more information.
Purpose of Post
The Membership and Events Lead will play a pivotal role in our membership programme and the events calendar that supports our membership offering. Working alongside the Membership and Events Manager the post holder will deliver the membership engagement strategy, help to recruit and retain new members and work on AAUK events.
Key events include the Annual Conference and Awards of Excellence, All Party Parliamentary Group Air Ambulance Reception and attendance at sector specific exhibitions. The current membership portfolio includes local air ambulance charities, air ambulance suppliers and other key stakeholders who support the air ambulance community.
Key Responsibilities
Events
· In collaboration with the Membership and Events Manager and the wider team, work towards the successful delivery of a calendar of events, taking ownership and accountability of any assigned events.
· Help to develop the sponsorship pipeline for key events in collaboration with other key members of the Income Generation team to ensure all opportunities for sponsorship are maximised.
· Conduct research and planning for UK events, covering areas such as venues, suppliers, routes and risk assessments.
· Assist with the management of finances for assigned events, negotiating best rates with suppliers, placing orders and processing invoices.
· Lead on selected events and work effectively with colleagues on project groups to deliver successful events. Prepare event briefs and support with marketing materials.
· Project management of other AAUK events and attendance at other relevant stakeholder events.
· Acting as a point of contact for when required to attend stakeholder events.
Membership
· Serve as the primary point of contact for active members and prospects, building and nurturing long-lasting relationships.
· Create and manage a membership pipeline. Steward, and pitch to prospective new members from this pipeline.
· Effectively promote membership benefits and ensure they are utilised across the membership.
· To assist in the running of AAUK knowledge sharing and networking forums.
Members Hub
· Produce and manage engaging content for members on the AAUK Membership Hub.
Other
· Be flexible and carry out any other associated duties that may arise, develop, or be assigned.
· Report and present to the AAUK Board when necessary.
· Support and promote diversity and equality of opportunity in the workplace.
· Comply with legal requirements for income generation general activities including GDPR, The Fundraising Code of Practice and others.
Essential Skills
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Experience with strategic event planning and execution
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Proven experience in account management, sales, customer success or a client-facing role
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Ability to engage, motivate and inspire key stakeholders.
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Excellent organizational and time-management skills, with the ability to manage multiple projects simultaneously
Desirable Skills
- Experience of working within a membership organisation, charity or similar.
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Ability to identify, build, and manage a pipeline of diversified leads from various channels.
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Excellent presentation skills, particularly at senior executive levels.
We are the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day
The client requests no contact from agencies or media sales.
Location: This is a remote role with 2 London days per month
About Us
Eastside People’s recruitment arm offers specialist interim, executive recruitment and search services to the not-for-profit sector. We are dedicated to supporting the charity sector to recruit the best candidates at a senior level, thereby strengthening leadership teams and increasing the capacity and effectiveness of social sector organisations. We provide a values-driven inclusive service where the experience of both our clients and candidates is a top priority, alongside delivering outstanding results.
The Executive Recruitment Consultant role
This role aims to support the growth of our recruitment service whilst also delivering the highest quality recruitment process to our charity clients. This is an excellent opportunity for an individual with proven, hands-on recruitment experience and a genuine interest in the charity sector. The ideal candidate will thrive in business development, take full ownership of the recruitment process, and be driven by finding and matching the right candidates to the right roles. They will excel at building strong relationships with hiring managers and candidates while working in a sector committed to genuine social values.
For further details please read the candidate information pack.
Please ensure you read the full role information before applying.
We want you to have every opportunity to demonstrate your skills, ability, and potential. We are happy to discuss any assistance or adjustments to make the application process work for you.
It’s important that we have a range of experience and styles within our team, and we are keen to recruit staff with experiences that are currently underrepresented. If you are Black or Asian, from the LGBTQ community, from a lower socioeconomic background, or have a disability, we’d love to hear from you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: To cover the Dorset, Avon and Somerset, Gloucestershire and Wiltshire area
Working pattern: Remote work with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the South West area.
Deadline for applications: 16th March (we reserve the right to close this vacancy early if we receive a high volume of applications)
Interviews to be conducted: Late March
Start date in role: Late April / early May 2025
Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.
Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
- Birthday day off
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.
Specifically seeking candidates with:
- frontline support service experience
- a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses)
- experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.
- research and advocacy skills – you will reach out to other organisations to support your cases where required
- competent IT skills for remote work
Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.
About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
A DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
We are happy to receive cover letters in an alternative format, for example, a short video telling us why you think you're the perfect fit for Brake.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.
You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.
You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.
What you'll do:
- Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.
- Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients.
- Work flexibly across the service responding to enquiries through a range of channels.
- Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.
What you'll bring:
- Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate the health and social care system
- Experience and understanding of safeguarding and your role in keeping clients safe and implementing organisational policies and procedure
- Ability to be calm and use emotional intelligence in challenging casework
- Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems
- The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally
You must live in the area you’re applying for in order to carry out this role.
Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.
The successful candidate will be required to:
- Live in the area specified of London, within the radius of Hillingdon, Hounslow and Ealing, and be able to travel freely and flexibly throughout the area and occasionally further afield without reliance on public transport
- Preferably hold a full driving licence
- Provide occasional cover on Saturdays and/or Bank holidays
- Provide their own broadband service with a minimum download speed of 2Mb
This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview and Accountabilities
Overview
The Finance Lead, will contribute to the long-term vision, and provide strategic financial advice at Chiltern Music Therapy, helping the organisation to achieve financial sustainability as a social business. They will lead on financial reporting for the organisation, support the bookkeeper and develop strong links with the Board. They will be responsible for producing monthly accounts, reports and contextual information to support effective decision making, funding applications and maintaining an overview of company financial data and processes. They will act as backup for the bookkeeper in case of leave and sickness and will integrate themselves across the organisation to have meaningful and influential conversations, collaborating, mentoring and supporting the team on financial matters.
Key accountabilities
- Production of monthly management accounts and dashboard
- Work with external Accountants to prepare, review and finalise year-end accounts Coordinate, model and maintain rolling forecasts and budgeting process
- Liaison with external accountants for all areas of compliance and tax
- Cash flow management
- Maintaining records of deferred income, prepayments and other balance sheet items Various reconciliations including bank accounts, PAYE, payroll clearing
- Deliver finance process and IT improvements
- Communicate and provide strategic financial support to the board
- Support bookkeeper
- Respond to finance queries from the team, board and funding providers.
- Input into strategic planning and integrated decision making spaces
- Lead monthly finance review meetings
- Support grant applications and reporting
- Facilitate financial learning and confidence across the organisation
- Prepare annual forecasts and amend these quarterly to reflect anticipated changes to income and costs.
- Responding to finance queries
Person Specification
The successful applicant must be efficient, well-organised and able to work independently and with initiative when needed. They must be ambitious, willing to learn, have a positive attitude to thinking about things differently and work across the organisation and its self-managed teams. This position would suit someone who is confident in their own abilities, proactive and has excellent communication skills. We are looking for someone who shares our values and can bring strong financial acumen into the in-house team.
Some key competencies we are looking for include:
- Advanced spreadsheet skills
- Quickbooks or similar software skills
- Financial reporting and planning
- Understanding of payroll and pensions
- Attention to detail
- Financial leadership
- Integrated decision making
- Excellent communication skills
- Strategic thinking
Qualifications/Skills
Minimum AAT level 4 qualified or part CCAB qualified or qualified by experience - with experience in the not for profit sector.
Salary
£32,000-£38,000 full-time equivalent, depending on experience. This salary is in line with our organisational pay structure
Time
2 days per week. Monday’s are essential, second day can be worked flexibly.
Where
Remote - UK based. Biannual team day attendance in London / South East or online.
Job benefits
With our benefits there is something good for everyone.
We are a progressive organisation that believes building a good team culture is not only good for everyone who works for us – but it makes a difference to how we engage with our clients too.
That’s why when you join Chiltern Music Therapy, you can expect to receive a wide range of impressive employee benefits including:
- Competitive annual leave allowance
- Flexible working
- High street discount shopping portal
To apply, please email your CV and a one-page covering letter which should include your reasons for wanting to join Chiltern Music Therapy and suitability for the role.
We welcome enquiries and applications from people of all identities and backgrounds and value diversity in our workforce.
Closing date for applications: 28th March 2025
We encourage candidates to apply as soon as possible as we may close applications early depending on application numbers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Issimo is a small Salesforce consultancy working with UK charities to help them to get the best from their Salesforce investment.
We are looking for a Salesforce administrator to get involved with implementing and supporting a range of new and ongoing projects. This will be a busy and demanding role where you will balance several parallel work streams.
The ideal candidate will have worked as a Salesforce administrator within the UK Third Sector so will understand its constraints and opportunities. Excellent communications skills are essential. You will also need a level of commercial awareness to balance the needs of the client and the consultancy.
This role has great scope for development. You will be expected to work towards certifications for which time and support will be given and you will gain in-depth knowledge and experience of the Salesforce ecosystem.
This is a rare opportunity for you to take your Salesforce career to the next level.
The role is up to 37.5 hours per week and is fully remote. We support flexible working.
Essential Skills
- Salesforce Administrator Qualified (ADM 201) or working towards certification
- Minimum 2 years’ experience working/volunteering on a Salesforce org or Additional Salesforce Certifications
- Experience using Microsoft Office
Desired Skills
- Salesforce Consultant Certifications e.g., Sales Cloud Consultant, Service Cloud Consultant, NPSP Consultant
- Experience managing and manipulating data
- Understanding of Agile Project Methodology
- Good understanding of Microsoft Excel and experience of manipulating large data sets
Behaviours
- Methodical and lateral thinking problem solver
- Able to work independently and be managed remotely while working towards common goals
- Self-motivated with the ability to handle multiple tasks
- Self-starter with a desire for Continued Professional Development
- Prioritises consideration for customer requirements and needs while remaining commercially focused
- Confident verbal and written communicator
Benefits
- Working in a small, diverse team
- Supporting Non-profit clients in achieving their objectives
- Excellent opportunity to learn from experienced staff with more than 20 years in IT
- Excellent opportunity to apply Salesforce knowledge across multiple orgs
- Remote working with the flexibility to manage own workload and time
- Allocated study time for CPD and free certification vouchers
- 24 days annual leave plus bank holidays
Please send your CV with a short covering letter telling us why you are applying for the role.
The client requests no contact from agencies or media sales.