Client Manager Jobs in Manchester

Making Every Adult Matter ( MEAM ) Support Worker

To support the delivery of the Rochdale MEAM service for women who are experiencing multiple disadvantage providing a high quality and individual service. The senior support worker is responsible to the service manager to effectively assess and identify and support clients and put in place appropriate asset based, trauma informed support. 

Requirements

• Relevant qualification or equivalent to Diploma/ Degree/NVQ  5, or equivalent work level experience and the willingness to achieve a level 5, relevant qualification
• Ability to work across WHAG’s contract area and travel for training and meeting purposes.
• Access to a car for work purposes.
• Ability to work flexible hours including evenings, weekends when required.

Job Description

The list does not cover the full scope of tasks and responsibilities of MEAM Worker but illustrates some of the areas of emphasis for this post.

Key Objectives

Key Tasks and Responsibilities

• To work in partnership and collaboration with our MEAM partners
• To support individuals experiencing multiple disadvantage across the borough of Rochdale
• To provide asset based interventions to relieve disadvantage
• To appropriately challenge the system when it isn’t working for people
• To build strong, supportive relationships with the cohort of beneficiaries
• To build strong professional relationships with our MEAM partners, stakeholders and partners
• To professionally challenge and hold partners to account where relevant
• To capture and report interventions provided on the data system
• To report on and capture the impact of the support provided
• To participate in awareness raising and other campaigns which promotes the work we do
• Deliver and develop in house training around the MEAM project
• To actively engage clients and promote involvement in the service
• Ensure the service is central to multi-agency working

Responsibilities shared with all staff

• To ensure that the values and principles underlying WHAG’s services are maintained and developed.
• To participate in regular supervision and annual appraisal and help in identifying your own job related development and training needs.
• To work at times other than office hours to attend meetings, participate in networks, fundraising events and ensuring that the service is accessible.
• To undertake any other duties that may be required which are appropriate to you role
• To be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment.

Person Specification Essential

Essntial

• Experience of supporting people with multiple disadvantage to overcome barriers
• Experience of working with partners and in collaboration in order to maximise the potential for a positive outcome
• Experience of delivering empowering support that promotes system change
• Experience of participating at multi-disciplinary team meetings
• Strong communication skills, including an ability to professionally challenge where appropriate
• Ability to effectively risk assess and deliver safe and effective support to people with multiple disadvantage
• Good IT skills and experience of working with data systems
• A commitment to system change and empowering people to succeed in their chosen ambitions
• Knowledge of, and commitment to, equal opportunities with regard to colleagues and clients.
• Knowledge and ability to assess and respond to safeguarding concerns.
• Commitment to work within WHAG’s values, policy and procedures.
• Ability to manage and prioritise a demanding workload.
• Full driver’s license, with no more than 6 penalty points on their driving license, with the use of a vehicle.

Desirable

• Full driver’s license, with no more than 6 penalty points on their driving license, with the use of a vehicle.
• Knowledge of the housing services and move on support for clients.
• Knowledge and understanding of substance misuse and mental health.
• Knowledge and understanding of legislation, injunction procedures and legal remedies specific to domestic abuse.

Salary: £27500

Hours Per Week: 36

Annual Leave: 25 days per annum rising to 28 + 8 Bank Holidays (Pro Rata)

DBS: Valid DBS

Car user:Regular travelling is required. The role holder must have access to a car. Business mileage is payable from an agreed base.The role holder must possess a full current driving license, road fund license and business use Insurance and MOT, providing proof when requested. The role holder must ensure the car is maintained and in a roadworthy condition.

Pension: WHAG operates an auto enrolment pension plan, which all employees are enrolled after 3-month probation period via NEST.  WHAG contribute to this pension in line with legislation.

Health Plan: WHAG operate a health plan for all employees after completion of their probationary period.

This includes

• Free eye testing
• Access to counselling
• Reduced gym membership

Hospital appointments: 5 hours (pro-rata) for hospital appointments.

Bike to work scheme: WHAG operate a bike to work scheme.

Tech Scheme: WHAG operate a salary sacrifice tech scheme.

This includes all products from Curry’s

Christmas saving scheme: Save January – November

Flexi for non-rota posts: Core hours 10.00am -3.30pm

Holiday Purchase: One week

Discounts: Access to charity worker discounts.

As WHAG only holds the female aspect of the contract  section (s7 (2) (d)) of the Sex Discrimination Act applies

Our Mission

We're Tutors United. We're on a mission to end the attainment and employability gap through the power of community-based tutoring. We support young people to thrive at two key transition points – from primary to secondary school, and from university to employment.

What We Do 

Working with housing associations and other local partners, we run free tutoring programmes for primary school children and their families, providing access to vital educational support to those who need it most. We're proud to serve diverse, low-income, refugee, migrant, and multilingual communities across London, the Midlands, and the North West. We hire, train, and pay inspiring university students – most of whom also come from low-income households – as tutors, providing them with meaningful, paid work experience and support to boost their careers.

Each year, our work gives hundreds of young people, parents and carers the knowledge, skills and confidence they need to maximise education and employment opportunities. We have a brilliant Programme Officer position available for an ambitious, dedicated, and proactive person to join our team!

Job Purpose

This is an exciting time to join our small and impactful team, as we embark on a new four-year strategy, with goals to broaden and deepen our reach and impact, diversify our funding and delivery partnerships, and boost our programmes to support year 6 to 7 transition and tutor career development opportunities.

A major strategic priority is to grow geographically in the Midlands and North West - which this role will play a pivotal role in achieving. Since expanding beyond London during the pandemic with online tuition, we have since grown across the Midlands and the North West region and are looking for a Programme Officer to support us in continuing fostering new partnerships and growing our geographic reach. Working closely with our Manchester-based Head of Regions, you will help deliver contracts, build strong local relationships, and expand our reach in high-need areas.

The Programme Officer will be responsible for the management and overall delivery of their designated programmes. Over the next four years, we aim to scale our tutoring hubs to reach over 1,000 pupils per year in core cities and areas across England. This role will involve managing relationships with tutors, parents and clients, while collecting robust qualitative and quantitative data to measure the impact and build the success of our work. This is a critical role, leading on the delivery and evaluation of multiple programmes, managing key stakeholder relationships, and contributing to the development of our tutoring programmes in our newer delivery regions.

The Programme Officer will ensure high levels of quality assurance, particularly among tutors working in their hubs, so we achieve our intended outcomes. This is a multifaceted role, working across all parts of the organisation to ensure we deliver the best possible results for our pupils.

We are looking for someone who is enthusiastic about education, has strong stakeholder management skills and a broader knowledge of communities in the North-West region is also beneficial. You should be able to adapt your communication style to effectively engage with clients, parents, tutors, pupils and funders alike, and have strong written and verbal presentation skills. You will bring brilliant project management skills and be comfortable working with data and using it to make informed decisions.

Job Details

Please see attached job specification for full job details. 

We are looking for an experienced, skilled and friendly adult counsellor, dedicated to improving the mental health and emotional resilience of our community.

Our ideal candidate is committed to providing a high standard in their work, with a passion to supporting clients to help them on their journey towards positive mental health and who embed and share Beacon’s values.

You will be delivering 1:1 complex case counselling and assessments within face to face and remote appointments for our Stockport Homes Group counselling service based onsite at Beacon House or at Stockport Homes Group main office.

Beacon Counselling and Stockport Homes Group work in partnership to provide effective, high quality short-term therapy to Stockport Homes adult tenants through a self or supported referral pathway.

Clients referring into this service will be assessed initially by this role and allocated into the appropriate pathway within the programme.

The role requires 10 client hours per week including assessments, with a 12 hour per week contract. You may be required to work evenings to meet the demand and needs of our clients. 

Our ideal applicant with be enthusiastic, caring, positive and committed to learning and developing within their role to ensure we continue to provide the best service to our clients. Although training to use our systems will be provided, you will have some digital competence and understanding to fulfil the administrative requirements of the role.

We are committed to building an inclusive and diverse team at Beacon and would particularly welcome applications from under represented communities including, LGBTQIA+, older applicants and global majority communities.

The salary for this role is £31,785 per annum pro rata.

You should apply if you have the following:

• Qualified with a minimum of a Level 4/Diploma in Counselling/Psychotherapy.
• Demonstrable expertise and knowledge in delivering 1:1 counselling appointments.
• You will have a minimum of 500 post qualification hours to apply for this role with a minimum of 2 years post qualification experience.
• Experience of dealing effectively with safeguarding incidents.
• Experience and knowledge of working with people at risk of suicide and an awareness of specific issues affecting people at risk of suicide.
• Have an understanding of the impact of trauma in a therapeutic setting.
• Specialist knowledge of a range of counselling skills and approaches underpinned by theory.
• An awareness of boundary issues applicable to this high risk group.
• Experience of carrying out assessments.
• Ability to complete a range of monitoring tools effectively for clients and the service.
• Confidence in completion of administrative tasks and use of IT, including monitoring forms.
• An organised approach to your work including the maintenance of client records, ensuring information is secure and confidential.
• Would ensure to follow Beacons policies and procedures including safeguarding.
• Are friendly and approachable with positive and professional communication skills, working across all teams.
• Ability to work to a high professional standard and within the BACP’s Ethical Framework.
• Are enthusiastic and committed to continual professional development, including mandatory training.
• Are registered with an appropriate regulatory body (e.g. BACP, NCPS).

Further information about the role can be found in the attached recrutiment pack.

Application is by submission of an up-to-date CV and covering letter. The closing date for all applications is Friday 11th April 2025. We will be conducting interviews as and when suitable candidates apply and we reserve the right to close the advert should we appoint the position.

National Advocacy & Support Service Manager

About the Advocacy & Support Manager role

You will join a team managing Galop’s specialist advocacy services, providing support to LGBT victims and survivors of abuse and violence in the UK. This role holds the responsibility of the National advocacy & support team, you will be responsible for the line management and operational management of the advocacy & support service across the UK. You will work within the advocacy management team to deliver advice, support, and advocacy to thousands of LGBT victims and survivors of interpersonal abuse and violence each year.

You will remotely manage a team of specialist advocates and caseworkers that are based across the UK, providing needs-led support, information and advocacy to LGBT survivors of a range of violence and abuse. You will work with the Head of Advocacy and Support and other Advocacy and Support managers to ensure that survivors have access to timely, tailored support, while maintaining a high quality, consistent service, with a specific focus on remote support.

You will have an in depth understanding of violence and abuse that LGBT people are subjected to, including the causes, impact and barriers to accessing services. You will use your expertise to represent Galop with key stakeholders, advocating for the needs of the community and acting as a key Galop representative within a national landscape.

You will be responsible for ensuring that data collected about the service is consistent, thorough and appropriate in order to use for reporting, bid writing and evidencing the service provision offered. You will develop and maintain relationships with stakeholders and ensure that the service is effectively demonstrating its impact. You will work with the Head of Advocacy and Director of Services to develop bids for new or continued funding for frontline services.

For more information on this role please download the attached job description.

Location: This is a remote post, working from home. The role will include travel to our London building and occasional travel across the UK.
Hours: Full Time (35 hours per week)
Contract: Permanent
Line manages: Advocates and caseworkers
Reports to: Head of Advocacy and Support
Salary: £36,590.97 - £39,743.06

Closing Date

Applications should be submitted by 10:00am on 1st April
First round interviews will be held 10th April

REF-220289

We Are Survivors are looking for an experienced therapeutic manager to come and join our Community Team to help us support survivors and their supporters across Greater Manchester.

The organisation has an ambitious strategy to ensure that #NoMaleSurvivorIsLeftBehind and is looking for a new therapy services manager to help us achieve this.

You will help us to provide key services across Greater Manchester. The Community team is made of therapists, group, and community workers to support men and boys to access the services they need. The role we are recruiting for is to grow this team from our central hub across wider Greater Manchester.

This role will be a job share with our existing Therapy Service Manager. The Community Therapy team deliver trauma informed therapy to survivors and their loved ones. The managers will work with the Community Services Manager and Senior Practitioners to ensure a smooth-running service and good clinical governance. There will be a small caseload as part of the role.

Role Purpose To manage specific services and teams, ensuring the provision of quality assured support services to male survivors and their loved ones. This role will be up to 12 months providing Maternity Cover to the existing Service Manager.

Main Duties and Responsibilities

• To manage the operational and clinical duty of care for support services

• To maintain the safe and inclusive provision of spaces for all clients

• To provide Line Management, guidance and professional and pastoral support to all client facing services staff and volunteers

• To effectively lead and successfully manage the provision of client services, as designed, and governed by the organisation, including ensuring KPIs are met, and data handling and reporting is accurate.

• To ensure that all services managed, effectively recorded, and identify threats and trends that will result in responding effectively to meet client’s needs.

• To maintain and deliver relevant services to a small caseload of clients.

• Manage and deliver specific projects as directed and agreed by the Executive Team.

• To support the further development of the services that meet client’s needs.

In return for your time, experience, and commitment to the organisation, you will receive.

• A competitive salary.
• Annual leave package with incremental rises plus bank holidays.
• Company sick pay.
• Birthday annual leave.
• Monthly clinical supervision.
• Pension contribution.
• A range of discount and benefit programmes.

About us:

The UK Cyber Security Council works to bring together stakeholders to build and drive engagement in the cyber security profession, through developing standards and ethical practice, demystifying career routes into the profession and promoting the profession.

In collaboration with multiple UK Government departments and the National Cyber Security Centre (NCSC) we develop, promote and oversee nationally recognised standards for cyber security, in support of the UK Government’s National Cyber Strategy to make the UK the safest place to live and work online.

The UK Cyber Security Council also offers organisational membership, which is open to all organisations that share an interest in promoting, supporting, and developing the cyber security profession.

About the role:

The Quality and Performance Manager will be responsible for cultivating a culture of excellence, emphasising high performance, quality, and compliance to exceed targets across the external licensed bodies. In this role, you will utilise your skills in stakeholder management, influence and coaching to enhance performance within the licensing area.

Your primary focus will involve collaborating with key stakeholders to ensure the seamless and efficient delivery of the professional registration process, tailored to meet the specific requirements of our users and participants. You will drive continuous improvement and promote best practices. A pivotal aspect of this position involves identifying performance challenges and effectively motivating and managing organisations and their teams to find solutions and elevate performance levels.

The ideal candidate will excel in building relationships and communication, maintaining productive cross-contractual and interdepartmental relationships with key stakeholders across different organisational levels to optimise performance.

Collaborating closely with external partners and the internal professionalisation and wider Council team, you will enhance and streamline performance by identifying, developing, and assisting in the implementation of innovative and impactful solutions. This role is centred around achieving results, requiring exceptional management and decision-making skills that can be applied to the intricate operations of complex licensed contracts.

To support these responsibilities, the role holder should possess knowledge and experience in reporting, analytics, data management, budgeting and enabling comprehensive and robust performance optimisation. Through ongoing performance analysis, you will provide guidance to licensed bodies to address and mitigate performance, quality, and compliance concerns while identifying key areas for improvement, ultimately establishing a proactive approach to managing performance related risks.

The role holder will need to work closely with the Head of Professionalisation to ensure updates, best practice and areas for improvement are communicated effectively and in an impactful way both internally and externally. It is expected that you will attend a range of external and internal events and initiatives to help raise the profile of and work of the Council, support pipeline growth and grow demand. 

Main Duties and Responsibilities

Quality

· Develop, implement, and manage quality practices that meet the requirements of the license, as well as requirements set by Government (NCSC and DSIT) to ensure that processes and procedures are compliant. 

· Manage and improve the quality framework that delivers an excellent standard of assessment, ensuring that the outcomes are exceeded and improving applicants’ experience. 

· Take a lead role in developing the Councils approach to understanding and measuring quality and outcomes through the whole professional registration process being administered by licensed bodies. Highlight areas of improvement, identify solutions and put plans in place,

· Develop a community where good practice can be shared. 

· Be responsible for ensuring all relevant individuals are added to the professional register in a timely manner and communicated to appropriately by all parties

· To manage the day-to-day relationship with external partners and stakeholders, deal with any queries in a timely manner. 

· Research, build and embed a feedback system to contribute to continuous improvement

· Work with the Director of Finance and Operations to ensure that payment structures are in place and undertake monthly reconciliation

· Ensure a robust moderation processes and plans are in place, work with the Technical Advisory Panel members and chairs to ensure members are aware of moderation support needs, complete them within agreed timescales and provide timely feedback to licensed bodies.

Performance

· Responsible for the performance management of contracts, ensuring internal and external reporting requirements are adhered to, KPI’s are set, managed and continuously reviewed and reported to LT.

· Oversee all renewal and extensions for client contracts, which will include financial and system performance based KPI’s, including the need to be accountable for the accuracy of financial tracking, cost control, overhead management, and invoicing. 

· Managing audit requirements in relation to the contracts, including preparing documentation, coordination, addressing findings and maintaining records.

· Working with various internal and external partners to identify and define solutions for complex issues, working with the appropriate stakeholders to design and implement positive outcomes.

· Work with the marketing and comms lead to ensure that Marketing and comms plans meet the requirements of the license, and that the Council strategy is aligned to support. 

· Work with the events and membership co-ordinator to highlight opportunities for collaboration with stakeholders and partners that will support Council strategic objectives. 

 

General Responsibilities

· Lead on workstream as guided by Head of Professionalisation and in collaboration with Professionalisation team members

· Manage key risks and follow escalation process when necessary

· Ensure there is cohesive and aligned work with colleagues within the organisation

· Maintain open and effective communication with internal and external colleagues

· Prepare status reports as required for the Head of Professionalisation

· Comply with data protection legislation and act responsibly on matters of data disclosure both internally and to third parties

· Represent the Council in stakeholder meetings and external events

· Represent the Council in a professional manner and to act at all times in a manner which will not damage its reputation.

· Work from a positive, growth mindset to solve issues and problems that may arise and to adhere to the organisation values

· Carry out such tasks as the COO/Head of Professionalisation may from time to time deem necessary for the effective and efficient functioning of the Council

Person Specification:

Essential:

Experience

• Experience with self-assessment process and Quality Improvement plans
• Experience of creating cultures that embody positive change, continuous improvement and equality
• Experience of managing a supply chain including setting and achieving KPIs and contract conformance
• Management experience and understanding of contractual and performance management with the ability to deliver results
• Experience of successfully delivering an outcome-based contract
• Experience of driving performance, identifying areas of concern and implementing projects for performance improvement

Skills, knowledge and qualifications

• Clear understanding of the purpose of professional registration and associated processes
• Strong interpersonal skills, ability to negotiate and influence a wide range of stakeholders
• Excellent communication skills with the ability to communicate clearly and effectively
• Ability to analyse a range of data from a range of sources to develop insights and support decisions
• Ability to respond quickly in a fast-moving environment, and make key decisions aligned to business goal

Personal Attributes & Approach

• Commitment to a registrant-centred approach
• Confident, positive and hard-working team player – happy to go above and beyond
• Ability to work flexibly within changing priorities and a capacity to be adaptable as required to deliver completed tasks to set deadlines
• Excellent IT and digital skills including Microsoft 365
• Ability to work on own initiative, as well as in consultation and negotiation with senior managers and other stakeholders as required
• Commitment, determination and resiliency

Desirable:

· Relevant QCF Assessor Qualification – e.g. D32/D33/A1/CAVA/TAQA Assessor

· Relevant Internal Verifier/Internal Quality Assurer qualification – e.g. D34/V1

· Previous audit experience

· Demonstrated success in producing efficiencies/increased outcomes against target

· Significant operational management experience

Next Steps

Deadline for application: Friday 28th March 5pm

Interviews: w/c 7th April or w/c 21st April

Start date: As soon as possible

It is an exciting time to be joining Engineers Against Poverty (EAP) with the organisation growing in its impact to improve infrastructure transparency, advocating for greater openness and integrity in climate finance, and promoting our work on green cities and infrastructure.

EAP is a leader in infrastructure and international development with strong links with development agencies, government and industry. We develop research, policy and practice in infrastructure investment, labour standards, climate change, transparency and accountability and local content in line with our mission to help reduce poverty.

The appointee will also take on for the same role for CoST, the Infrastructure Transparency Initiative – a transparency, participation and accountability programme which operates in 20 countries and for which EAP hosts its International Secretariat. 

As Senior Finance Manager you will be responsible for the financial management and reporting of the organisation. You will also lead on the charity's year-end accounts ensuring that financial statements are prepared in line with the latest SORP requirements and liaise directly with the organisation's external auditors.

You will be an experienced finance professional with at least 5 years’ experience in a finance or accounting role (including at management level) and ideally in a not-for profit organisation. You will possess qualification or part-qualification in AAT/ACCA/ACA/CIMA with knowledge of UK charity accounting. You will show high levels of initiative, an ability to work with minimum supervision across a varied workload, and possess strong communication skills. Further detail on requirements of this role in the attached job pack.

Key responsibilities include:

• As a member of the senior management team, you are responsible for the management of the financial systems including producing, maintaining and managing budgets and financial management reports (including management accounts, preparation of annual accounts and other statutory reports)
• Ensure compliance with corporate and charitable law, and ensure that financial systems comply with statutory and other requirements (e.g. SORP)
• General finance management such as ensuring financial management policies and procedures are up to date, assist in the preparation of financial proposals and bids, and other responsibilities that may be required to meet the needs of the organisation.

We are a flexible employer and are happy to discuss flexible working arrangements with potential candidates. We are an international team and this is a fully remote role (with travel and in-person attendance required at meetings a few times a year likely in London, UK). We encourage applicants from a diverse range of backgrounds.

Our Helpline Services Manager will oversee and be responsible for the ongoing Service delivery of Cruse’s first tier of support to bereaved people across England, Northern Ireland and Wales. You will join dedicated and passionate team. This includes our Helpline Telephone Support, and Email Services. 

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

The closing date for applications is 21st March 2025, We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.

Please be advised that if you do not hear from us by 28th March 2025, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

Asset Manager

• 25 days holiday per year plus bank holidays plus Christmas close (25th Dec to 1st Jan inclusive), and a holiday a buy scheme 
• Company pension scheme with 11.4% employer contribution    
• Company funded access to a health cashback plan (HSF UK), where you can claim back costs of everyday health treatments such as optical, dental and much more. 
• Enhanced sick pay with up to 6 months full pay and 6 months half pay   
• Enhanced maternity and paternity leave
• Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiative 
• Employee perks via Perkbox
• Learning and development to support you to develop the skills you need to fulfil your role and progress in your career   
• Commitment to Equality, Diversity and Inclusion 
• As a small to medium sized employer, their employees achieve variety, early responsibility, the opportunity to work on their own initiative, to work closely with other people (including senior management) and to have their voice heard. 

If you are experienced in working with people with disabilities and are looking to utilise your skills at a national assistance dog charity, this could be the role for you.

Canine Partners’ mission is to change the lives of disabled people using expertly trained dogs to
improve physical, emotional and social wellbeing.

To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a talented Disabilities Assessment Manager to join our dedicated Operations Team.

This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.

What you will do:

This unique role sits at the heart of our organisation, where you will manage applications from people with disabilities for Canine Partners’ dogs. Your role within the applications team is pivotal to the journey for those applying for an assistance dog. Using excellent communication skills, you will manage all applications for Canine Partners' dogs from initial contact, through to assessment and decision making, ensuring collection of adequate information regarding applicants to facilitate matching with the best suited dog.

Leading a small team, you will assess applicants, lead applications panel meetings, manage our communications with applicants, support, train and manage our network of contracted Occupational Therapists. You will also oversee any reopening of our waiting list, ensuring a fair and transparent process. Working collaboratively across our operations team, you will assist our dog training and partnership teams to establish how best to support our applicants and partners throughout their application and subsequent time with our amazing dogs.

This is a fantastic opportunity to work with a wide range of people with varying conditions and disabilities, alongside our specially trained dogs. No day is the same and is perfect for someone who wants to support our clients during a key part of their journey.

What we’re looking for:

• Understanding of human disabilities and associated care needs.
• Experience in training, teaching, instructing or guiding others of all abilities.
• Highly effective interpersonal skills, using empathy and understanding to interact with a wide range of people.
• The ability to have difficult conversations and make challenging decisions.
• Physical ability or knowledge on handling large breed dogs (training can be provided).
• People management skills.
• ICT skills (MS Office etc.)
• Willing and able to learn Canine Partners’ dog handling methods and learn how to instruct beneficiaries in this handling.
• Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.

We can offer you:

• 33 days annual leave allowance (inclusive of bank holidays)
• Salary exchange pension scheme (matched up to 5%)
• Charity (occupational) sick pay
• Life assurance
• Wellbeing portal
• Employee assistance programme
• Free on-site parking
• Dog friendly offices
• Flexible working hours
• Mileage expenses (45p per mile)

This role can be delivered remotely from home; however, it is essential for you to have the ability to travel in line with the requirements of the role (including travel to some remote locations). Regular travel includes spending time at our National Training Centre in Osgathorpe, Leicestershire (approx. every 2 to 3 weeks) with some national travel (South England, Scotland) to conduct assessments. Claimable expenses for business travel as required. We will provide a laptop and mobile phone for use in the role.

If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.

Please note we may choose to close this advertisement early should we find a suitable candidate or if we receive a high volume of applications. Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications. 

We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.

Location: Homebased with regular travel
Job Type: Part time, 22.5 hours (3 days per week, flexible but must meet the needs of team and clients)
Contract Type: Permanent
Salary: £33,533 - £36,500 FTE (£20,119.80 - £21,900 pro-rated) per annum

You may also have experience in the following: Disability assessment, occupational health, Support dogs, Guide dogs, Disability support, Disability coordination, Dog Handling, Canine support, occupational therapy.

REF-220 090

Our ideal candidate is committed to providing a high standard in their work, with a passion to supporting clients to help them on their journey towards positive mental health and who embed and share Beacon’s values.

You will be delivering 1:1 counselling, face to face appointments and potentially remote, and be able to work evenings to meet the demand and needs of our clients. You may be based in a school setting for some of the hours you work

Our ideal applicant with be enthusiastic, caring, positive and committed to learning and developing within their role to ensure we continue to provide the best service to our clients. Although training to use our systems will be provided, you will have some digital competence and understanding to fulfil the administrative requirements of the role.

We are committed to building an inclusive and diverse team at Beacon and would particularly welcome applications from under represented communities including, LGBTQIA+, older applicants and global majority communities.

Please see the job pack for further information regarding the role.

Remote – Regular travel to the Capacity office in Liverpool, Local Trust office in London, and 3ni work in the north east, as well as client offices across the country and other sites as needed. Out of hours travel and stays away from home are therefore a feature of the role.

Closing date: Midnight, Sunday 23rd March 2025

In this role, you’ll be shaping the future of 3ni by driving forward core components of our programme. Your main focus as Senior Practice and Delivery Manager will be leading the development and delivery of our brand new consultancy offer.

3ni is a new social value partnership, bringing together policy and practice to transform neighbourhoods across the country. At 3ni, we believe that community regeneration starts from the ground up. Through research, policy and events, the national network for neighbourhood improvement, is sharing and shaping the best and next practices and helping disadvantaged communities rebuild. 

The Role

The to-do lists you write and the skill sets you engage will vary. One day you might be scoping and delivering 3ni’sresearch programme, the next devising plans for growing our membership and the next working closely with our Operations Director to develop, refine and execute our business plan. You’ll also play a key role in iterating our innovative diagnostic tool Discovery, using cutting-edge data to support us to engage our key audiences. You’ll not only help us to get new partners on board, but also play a key role further engaging our existing ones, making sure they stay connected to the work we do. You’ll build strong and trusting relationships that enable us to deliver our consultancy work, securing credibility, influence and impact for our work responding to challenges facing some of our most disadvantaged communities.

What we need

You’ll be as happy in the world of policy and strategy as you are in the day to day reality of practice and delivery and can see the big picture as well as having an attention to detail and the highest of standards when it comes to producing content.

• You’ll be dealing with numbers and often complex data, and are as comfortable being immersed in spreadsheets to put together the budget and costs for a project as you are checking the interdependencies whilst putting together a GANTT chart and project management plan.
• You are a proficient and accomplished communicator. You’re as at home with the written word as you are talking through the key points of a presentation.
• You are an experienced, entrepreneurial and proactive thinker, designer and doer, who can bring creativity, critical thinking and business development skills to the role as we work together in a small 3ni team, as part the wider Capacity organisation, and with the broader ecosystem of partners.
• You’re great at mastering a brief. You’re happy wading through research reports and datasets, and are able to use your brilliant analytical skills to get to the heart of the matter and obtain the key insights and information relevant to our work.

See our job pack for a full details.

The extras

• For full time roles: 27 days annual leave (plus bank holidays). If you’re coming to us with up to 33 days annual leave, we’ll match it.
•  2 Capacity bank holidays per annum.
• Flexible working (including majority working from home).
• Free eye-tests, vouchers for glasses.
• Scottish Widows Pension Scheme, matched up to 6%.
• Funded health support including counselling, physiotherapy etc.
• Holiday buy-back scheme (up to 5 per annum).
• Team days and socials. Free lunches (yes there is such a thing).
• A great team to work with (but we would say that).

For further information please visit our portal via the apply button, where you can download our job pack and apply!

Closing date: Midnight, Sunday 23rd March 2025

Diversity Statement

At Capacity, we believe that public services should be people-centred, inclusive and accessible to everyone and our commitment to Diversity, Equity, Inclusion and Belonging (DEIB) is at the heart of this. To uphold these values, we only accept applications through our application portal. This allows us to provide a standardised process where candidates are evaluated on merit. We have implemented measures to remove unconscious bias from our process while maintaining accessibility by continuing to support a range of application formats. We are committed to continuously improving this process and welcome any feedback.

Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes. 

Location: Covering the North Yorkshire area, you must live in this area or within easy commutable distance.

Hours: 36.25 per week, spread across 5 days, between the hours of 8am–6pm

Reporting to: Regional Case Manager (North)

Working pattern: Remote work with frequent travel required. You will be required to deliver a face-to-face support service to clients in their own home or safe meeting place within North Yorkshire.

Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity. 

Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly. 

Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable. 

What we offer: 

• A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year)

• Birthday day off 

• Enhanced sick pay and compassionate leave 

• Death in service benefit 

• Pension 

• Employee Assistance Programme 

• Flexible working 

• A rewarding role with purpose 

• Be part of a skilled, friendly team with an engaged Board of Trustees  

Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.

Specifically seeking candidates with: 

• frontline support service experience 

• a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses) 

• experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities. 

• research and advocacy skills – you will reach out to other organisations to support your cases where required 

• competent I.T skills for remote work 

Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma. 

About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now. 

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview. 

A DBS check is required due to the sensitive nature of our service. 

Join us today and be part of the solution! 

This is a one off opportunity to work for one of the most amazing charity communities….the family of Air Ambulances. The role is home based and while we say full time we have a strong track record of offering flexibility to the right candidate. While experience of events is desirable if you have experience elsewhere and can demonstrate the transferability of these skills then we want to hear from you. 

Air Ambulances UK

Air Ambulances UK (AAUK) is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day. See our website for more information.

Purpose of Post

The Membership and Events Lead will play a pivotal role in our membership programme and the events calendar that supports our membership offering. Working alongside the Membership and Events Manager the post holder will deliver the membership engagement strategy, help to recruit and retain new members and work on AAUK events.

Key events include the Annual Conference and Awards of Excellence, All Party Parliamentary Group Air Ambulance Reception and attendance at sector specific exhibitions. The current membership portfolio includes local air ambulance charities, air ambulance suppliers and other key stakeholders who support the air ambulance community.

Key Responsibilities

Events

· In collaboration with the Membership and Events Manager and the wider team, work towards the successful delivery of a calendar of events, taking ownership and accountability of any assigned events.

· Help to develop the sponsorship pipeline for key events in collaboration with other key members of the Income Generation team to ensure all opportunities for sponsorship are maximised.

· Conduct research and planning for UK events, covering areas such as venues, suppliers, routes and risk assessments.

· Assist with the management of finances for assigned events, negotiating best rates with suppliers, placing orders and processing invoices.

· Lead on selected events and work effectively with colleagues on project groups to deliver successful events. Prepare event briefs and support with marketing materials.

· Project management of other AAUK events and attendance at other relevant stakeholder events.

· Acting as a point of contact for when required to attend stakeholder events.

Membership

· Serve as the primary point of contact for active members and prospects, building and nurturing long-lasting relationships.

· Create and manage a membership pipeline. Steward, and pitch to prospective new members from this pipeline.

· Effectively promote membership benefits and ensure they are utilised across the membership.

· To assist in the running of AAUK knowledge sharing and networking forums.

Members Hub

· Produce and manage engaging content for members on the AAUK Membership Hub.

Other

· Be flexible and carry out any other associated duties that may arise, develop, or be assigned.

· Report and present to the AAUK Board when necessary.

· Support and promote diversity and equality of opportunity in the workplace.

· Comply with legal requirements for income generation general activities including GDPR, The Fundraising Code of Practice and others.

Essential Skills

• Experience with strategic event planning and execution

• Proven experience in account management, sales, customer success or a client-facing role

• Ability to engage, motivate and inspire key stakeholders.  

• Excellent organizational and time-management skills, with the ability to manage multiple projects simultaneously

Desirable Skills

• Experience of working within a membership organisation, charity or similar.

• Ability to identify, build, and manage a pipeline of diversified leads from various channels.

• Excellent presentation skills, particularly at senior executive levels.