Client Manager Jobs in Manchester

Would you like to join a small but mighty charity, working as part of an inspirational team delivering real change for women and girls? Are you highly organised, and looking for a new challenge? If so, we are looking for a brilliant Data and Operations Officer who can support us to deliver our ambitious 3-year Strategy.

About the role

• You will provide a mix of data control and broader operational tasks, supporting the Senior Operations Manager in their day-to-day operational management of the Charity, enhancing the charity’s ability to grow and adapt.
• You will supports ongoing GDPR compliance and data security by maintaining and updating data policies, participating in reviews, supporting teams, and assisting with the effective management of data subject access requests and data breaches.
• You will provide administrative support to the training team, using Salesforce to follow up and report on enquiries.
• You will assist with the documentation and tracking of partnership agreements and deliverables, and onboarding requirements of clients and funders.
• You will provide ad hoc support to the wider team with administrative tasks to ensure smooth operational delivery

About you

• You will have proven experience in a busy operations support role; excellent organisational and time management skills, with attention to detail and the capacity to manage multiple priorities effectively and meet deadlines.
• You will have experience with data protection and privacy requirements, including implementing GDPR-compliant processes, managing sensitive data securely, and providing practical guidance and training to others. 
• You will have experience of using Salesforce or another similar CRM to manage and report on data.
• You will have exceptional written and verbal communication abilities, including the ability to present data insights visually and clearly.
• You will have experience in supporting operational processes, such as managing expenses, coordinating logistics, and contributing to process improvements.

About SEA

Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. Our vision is a world in which all women and girls are economically equal and live their lives free from abuse and exploitation. Economic abuse is a form of coercive and controlling behaviour. 4.1 million UK women experienced economic abuse from a current or former partner in the last year. Not only does it limit their choices and ability to access safety, but it has an ongoing impact. It damages future dreams and aspirations, and, in some cases, it takes lives.

What we offer

• 25 days annual leave, plus 5 Wellbeing Days and Statutory Bank Holidays
• Flexible working
• Working from home
• 3% Employer Pension Contribution
• Reflective practice and Employee Assistance Programme
• Enhanced sick pay, family leave and carer’s leave
• The chance to be part of our highly professional, supportive team

To apply

If you are passionate about making a difference and think you have the right skills and enthusiasm for the job, please apply via our website. Interviews will be held online week commencing Monday 27th January 2024. 

Surviving Economic Abuse is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from black and minoritised women and disabled applicants who are under represented at SEA.

An exciting new position has arisen for a Finance Administrator to join the team at International Seafarers' Welfare and Assistance Network, an international not-for-profit maritime organisation working to improve the lives of seafarers and their families with services, resources, strategies and advocacy. We are looking for candidate/s with suitable accounting or bookkeeping qualifications, experience of using accounting software and CRM systems such as Quickbooks, Xero, Salesforce, or GlueUp.  This role requires excellent communication skills both written and verbal.

Key responsibilities and responsibilities of the role include:

• Maintain the purchase and sales ledgers
• Respond to supplier and client’s queries
• Process supplier and sales invoices, staff claims and expenses
• Set up bank payments
• Bank reconciliation and journals
• Reconciliation of membership income with accounting software and CRM database
• Basic administrative tasks, such as keeping sickness and absence records, minute taking and filing.

The role can be full time (35 hours p/w) or shared (2 x 17.5 hours p/w). We are a fully remote working organisation with an optional one day a month in London SE1 or other central location.

£26,000-£29,000 per year (pro- rated for part time), plus home working allowance and life assurance.

About Us

VoiceAbility is a leading national charity working across the UK to support people, who face disadvantage or discrimination, to achieve their goals and rights and have their voice heard when it matters most.

We foster a culture of collaboration, innovation, and inclusivity, where every team member is valued for their unique contributions. Guided by our mission to amplify underrepresented voices, we are committed to professional development, offering tailored opportunities for growth, learning, and leadership. Our values of empowerment, respect, and integrity underpin everything we do, ensuring a supportive environment where both individuals and the organisation thrive in driving meaningful societal change.

We are seeking an exceptional Commercial Director with a strong marketing and commercial sales background, coupled with proven experience in delivering strategic growth in competitive market environments. This pivotal role combines entrepreneurial vision, sales expertise, and operational excellence to drive sustainable revenue growth while strengthening our position as a trusted advocate for underrepresented voices.

Role Purpose

The Commercial Director will be a driving force behind VoiceAbility’s mission, leading the charge in shaping and executing bold growth strategies that secure new revenue streams and enhance the organisation’s reach. Combining proactive entrepreneurial leadership with sharp market intelligence and stakeholder influence, you will deliver measurable results in revenue generation, service expansion, and operational excellence, ensuring VoiceAbility thrives as a not-for-profit leader in a competitive landscape.

Key Responsibilities

1. Strategic Leadership and Growth Execution

1. • Implement and oversee the organisation’s long-term growth strategy.
   • Translate organisational objectives into actionable marketing and business plans.
   • Oversee contract retention and tendering processes to secure new business and revenue.
   • Represent VoiceAbility as a credible advocate to policymakers and key stakeholders.

2. Market Expansion and Revenue Growth

1. • Identify and exploit new geographic markets, customer segments, and funding streams.
   • Strengthen relationships with commissioners, stakeholders, and customers to drive growth.
   • Leverage market research and business intelligence to maintain competitiveness.
   • Proactively build opportunities to enhance VoiceAbility’s market position.

3. Brand, Marketing, and Public Engagement

1. • Strengthen VoiceAbility’s brand positioning as a trusted and influential voice.
   • Create strategic partnerships to lead and support multi-channel campaigns to drive public awareness and engagement.
   • Use storytelling and data-driven insights to enhance visibility and credibility.
   • Ensure the organisation remains visible and respected in its field.

4. Operational Efficiency and Innovation

1. • Leverage technological advancements, including AI, to improve operational efficiency and customer engagement.
   • Monitor trends and opportunities to ensure strategic readiness and innovation.

5. Team Leadership and Strategic Influence

1. • Build and lead a high-performing commercial team, equipping them with the intelligence and tools to drive growth, by utilising their individual strengths
   • Foster a collaborative, innovative team culture aligned with organisational objectives.
   • Influence policymakers, industry leaders, and stakeholders to achieve VoiceAbility’s strategic mission and vision.

Skills and Competencies

To excel in this role, the successful candidate will demonstrate:

• Strategic and Commercial Expertise: A proven track record of delivering growth, securing contracts, and driving financial performance.
• Sales and Marketing Acumen: Proven ability to develop targeted campaigns, secure new business, and retain client loyalty.
• Stakeholder Engagement: Evidenced expertise in building trusted relationships with commissioners, policymakers, and partners.
• Operational Innovation: Experience leveraging technology, including AI, to enhance service delivery and decision-making.
• Leadership and Team Development: A proven leader with the ability to inspire, develop, and manage high-performing teams.
• Commitment to Diversity: Strong understanding of embracing diverse perspectives in stakeholder engagement and service delivery.
• Professional Credentials: Membership of relevant professional bodies and/or a degree in business administration or marketing is an advantage.

How to Apply: Please click on the apply button to be redirected to the VoiceAbility website.

Closing Date: Friday 3rd January 2025 – 1700hrs

Please note, given the importance and value of this role to the organisation, we will interview suitable candidates who match our criteria on a rolling basis and may appoint before the closing date.

WorkWell is an opportunity to create a more collective approach to supporting residents with health conditions to retain or find work, integrate existing health and work services, and support and increase capacity to provide additional support within the system.

As a Community Connector, you will use strength-based approaches to support individuals referred to Wellbeing Matters by the primary care networks and WorkWell partners to connect with appropriate community assets, activities or services that support their wellbeing and self-care.

Working within the WorkWell Salford multi-disciplinary team and primary care networks, you will be a strong communicator, able to promote the WorkWell offer and identify individuals who will benefit from your support. You will be a team player working as part of the Wellbeing Matters staff team.

To be successful, you will be experienced in working collaboratively, working one-to-one with clients to access support, and sharing insight and information to support the wider Wellbeing Matters team based on your engagement within the WorkWell partnership.

If that sounds like you – then we want to hear from you!

In return, we offer:

• 28 days’ holiday rising to 30 days after five years plus bank holidays (pro rata for part-time)
• Paid sick leave – subject to terms and conditions of service
• A compassionate approach to dependants’ leave and compassionate leave to help deal with life’s unforeseen circumstances
• Pension scheme with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle-to-work scheme
• Membership of the Hospital Saturday Fund via an employer-subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities – we support and encourage our staff to progress in their careers (including formal training)
• A supportive working culture – we respect and support one another to do the best we can

For further information and to apply, please visit our website via the Apply button.

We are actively reviewing applications and will be reaching out to suitable candidates promptly, so don’t hesitate to submit your application.

The first review of applications will be on 9th December 2024 at noon. If we are unable to identify suitable candidates at this stage, we will extend the deadline to 2nd January 2025 at noon.

Initial interview date (subject to response): 16th December 2024.

Please note late applications will not be accepted.

The role 

SAFE! Support for Young People Affected by Crime is a dynamic Oxford based charity working across the Thames Valley.  We are looking for experienced practitioners based in South Bucks and the surrounding areas to provide support on a freelance basis to young people and parents/caregivers across all our services. Subcontracted sessional practitioners are contracted on a freelance basis to provide one-to-one support to young people and their parents.  There are also opportunities to co-facilitate group work.  Sessions may be delivered remotely or face to face, dependent upon the needs of clients.  Freelancers are home-based practitioners who travel to meet young people and /or parents face-to-face (within a 25-mile radius), provide remote support online, or a combination of both.

SAFE! Subcontracted Sessional Practitioners  
Locations: Buckinghamshire, we are particularly keen to recruit freelancers based in Wycombe and South Bucks areas.

Payment: Practitioners submit invoices monthly and are paid at a rate of £25 per hour for admin and delivery and £10 per hour for travel time.  They are liable for all tax and expenses. 

About you  

You’ll have extensive experience of working with young people in a supportive role with a proven track record of building appropriate relationships and providing outstanding support to children, young people, and parents.  You’ll be confident in designing individual intervention plans based on needs. An enthusiastic self-starter with excellent communication skills, you’ll possess a positive, solution-focussed attitude. With experience of multi-agency working and a commitment to high standards of professionalism, your values will align with SAFE!’s vision, mission, and values.  Your active commitment to both safeguarding and promoting equal opportunities and diversity will be evident in all you do.  You will have a good understanding of confidentiality and safe working practices and be proficient in the maintenance of records in accordance with the Data Protection (GDPR) Act.

We are seeking people with a professional qualification in social work, teaching, youth work, probation, or equivalent, and extensive experience of working with children and young people. 

Contracts will be subject to references and checks made by the Disclosure and Barring Service (DBS) satisfactory to SAFE!

• Hybrid Position
• Ideal for someone from an Audit and/or Social Impact Organisation

About Our Client

Arts Council England are the national development agency for creativity and culture in England. They champion creativity and culture across the country, develop talent in every corner of the nation, and support artists, practitioners and cultural organisations to work in partnership and to be world leading.

Arts Council believe creativity and culture not only inspire us, but they bring us together and teach us about ourselves and the world around us. In short, they make life better. From 2023 to 2026 Arts Council will invest over £467 million of public money from Government and an estimated £250 million from The National Lottery each year to help support the sector and to deliver their strategic vision.

Job Description

The Department for Digital, Culture, Media and Sport (DCMS) created the Culture Recovery Fund (CRF) to help cultural organisations and heritage sites during the COVID-19 pandemic. This Fund included a £254 million loans programme for arts, culture and heritage organisations. Arts Council acts as loan agent for the borrowers in the programme portfolio.

You will be responsible for all aspects of Arts Council's management of the CRF loans portfolio. You will be the principal contact with DCMS and will be required to meet with them regularly to report on a range of CRF loans portfolio issues and activities including formal portfolio reviews, loan re-profile recommendations, commissioning of external legal and financial advice, loans management process and systems.

The CRF Loans Director will have direct line management responsibility for the CRF loans team and your duties will include:

• Overseeing effective loans monitoring processes to identify where borrowers' business performance indicates a risk to loan repayment
• Reporting to DCMS on the performance of the loans' portfolio on a weekly, monthly and quarterly basis.
• Making recommendations on appropriate action to take on defaulting or at-risk loans.
• Ensuring performance management, risk and internal controls are in place and used effectively.

The Successful Applicant

The successful CRF Loans Director will hold an ACA/CCAB/CIMA qualification (or equivalent) with experience of working at a senior level and exposure to working with loan lenders and borrowers.

You will have excellent financial analysis skills and be able to present complex financial information in simple understandable form to decision makers and others.

Ideally you will have a background within an audit and/or social impact organisation and have an understanding of shaping a loans fund.

Application Stage

As part of the application process, you will be required to provide:

A personal statement of no more than 1000 words attached to your CV that explains how your skills & experience meet the essential experience criteria as listed in the candidate pack.

A supporting CV outlining your job history & qualifications, (including how you meet the essential technical criteria for the role)

It will not be possible to provide feedback to applicants who are unsuccessful at the application stage. Feedback will be provided to those whose applications progress beyond the first shortlisting stage.

 

PLEASE CLICK HERE TO ACCESS THE CANDIDATE AND JOB PACK
 

Interview stage

Full details of the interview process will be made available to shortlisted candidates in the invite to interview.

Closing date is 11:55pm on 6th January 2025

Pre-screening interviews with Michael Page will take place w/c 13th and 20st January 2025

We expect first stage interviews to take place week commencing Monday 27th January 2025. All dates are indicative & subject to change. Feedback will only be provided if you attend an interview or assessment.

What's on Offer

A salary £70,000 - £80,000 dependent on relevant experience alongside an excellent benefits package including a final salary pension scheme.

Hybrid working is also available for this role which can be based in any Arts Council location nationally (outside of London).

Contact
Bradley Glen
Quote job ref
JN-122024-6616410Z

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.

Your new company
We offer a variety of expert services to healthcare organisations and other entities across the UK and beyond. Our services encompass case management advice, assessments, and specialised interventions such as remediation support, workplace mediation, and team reviews. Additionally, we provide education programs and other expert services tailored to meet the needs of our clients.
Your new role
The Education Support Administrator will provide administrative and logistics support to the Education Team and members of the Adviser team in their role as educational facilitators.
The role will include activities such as:

• Supporting delivery of digital training, including setting up of break out rooms, on the day event support, provision of training for trainers in related software, assisting with new product design for online materials.
• In the case of face to face training tasks might include, but are not limited to liaising with, clients, booking venues/meeting rooms, external suppliers, making accommodation bookings, ordering refreshments, assisting in the production and maintenance of educational materials and presentation slides, providing on the day virtual event support via MS Teams including the management of break out rooms, basic data entry, checking various corporate stakeholder contact databases for accuracy; inputting and/or downloading data (usually evaluation feedback and workshop registrations); ordering relevant stationery, printing and collating educational materials, couriering materials to relevant venues, setting up and down training rooms.
• The post holder will be responsible for contributing to the delivery of the annual work plan of the Education Team.
• The post holder will be managed by the Education Manager and will report to the Education Support Co-ordinator.

What you'll need to succeed

• Provide effective customer service through a timely, confident response to internal and external customer needs and queries via telephone, face to face work and email.
• Provide technical support for training delivery via MS Teams and other platforms to enable delivery of training.
• Carry out delegated administrative tasks designed to support training delivery including but not confined to, ordering of supplies, liaising with and setting up of venues, liaison with SME's and other identified internal and external stakeholders, printing, collating and photocopying and aspects of technical support.
• Commit to accurate recording of data using agreed systems

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Location: Office/Hybrid or Fully Remote

Hours: 15-37 per week (part time or full time)
Responsible to: Head of the Law Centre
Applications closing date: 8 January 2025 (9.00am)
Reserved interview dates: 14-15 January 2025

Are you passionate about immigration law and making a tangible difference in people’s lives? Do you have the ability to navigate multiple cases and ensure we are helping members of our community to find a way forward?

We are looking for an experienced Immigration Caseworker or Solicitor who meets or is close to meeting the Legal Aid Agency (LAA) supervisor standard to join our expanding team. In this role, you’ll handle a diverse caseload, providing expert advice on a range of immigration matters, including visa applications, deportation and immigration documentation. You’ll work with clients who need compassionate, client-focused support and ensure their cases are managed effectively and in compliance with regulatory and legal aid standards.

This is a fantastic opportunity to bring your skills and experience to a role where you’ll contribute to improving access to justice in North Yorkshire. If you’re ready to apply your expertise in immigration law, deliver exceptional client care, and thrive in a collaborative environment, we’d love to hear from you.

We can be flexible with working location, with the option of office working in one of the following North Yorkshire offices: Northallerton, Richmond, Malton, Scarborough, Selby, Harrogate or Skipton, and hybrid/remote working will also be considered.

Tenancy Sustainment Officer

Bolton

Full time

Temporary, ongoing

£14.00 - £15.00 per hour

Our client

Morgan Hunt is working with a specialist provider of quality housing and support services, delivering tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential. Those they help include asylum seekers, ex-offenders, expectant and new mums, people with mental health issues, recovering addicts, survivors of domestic abuse, those homeless or at risk of becoming homelessness, and young people leaving care. They offer a variety of services including supported housing, floating support, housing management and specialist support.

The role

As a Tenancy Sustainment Officer, you will.

• Provide a customer focused service contributing to the delivery of housing services to residents. Co-ordinating tenancy management and rent collection to ensure all housing management income is collected effectively.
• Ensuring fair access, process of applications, relevant background checks and allocation of vacant properties and that supported accommodation is available for use, ensuring no vacant properties and void turnaround time is minimised.
• Ensuring H&S and property standards are maintained and work effectively as a team member delivering excellent services to residents.
• Assure compliance with Management Agreements and Leases and report as required to partner landlords on housing management performance.
• Ensure the appropriate actions are undertaken for disposal or acquisition of properties.
• Effectively work for the efficient turnaround of void properties to ensure quick re-let with pre-let and post let checks, ensuring repairs and replacements are completed quickly. You will ensure supported accommodation is available for use in line with local Key Performance Indicators.
• Oversee and carry out where necessary the basic cleaning and room turnaround tasks to ensure standards are maintained.
• Carry out regular H&S checks as determined by the client group, management agreements and policies.
• Support and empower residents to maintain cleanliness of communal and personal space in accordance with their tenancy / licence agreement.
• Ensure the process for Gas Safety checks is strictly adhered to and residents are aware of their obligations.
• Ensure that accommodation furnishings and Welcome Packs are available for new lets. Order replacement furniture. Maintain inventory and agree the condition of accommodation at the point of re-let with the new tenant and again when the tenant is leaving.
• To generate referrals and promote accommodation vacancies by liaising with partner agencies (e.g. Housing options, Single Point of access).
• Ensure adequate induction of residents, ensuring they are aware of the input given by Housing services.

The candidate

• Knowledge of working with and supporting vulnerable people.
• Knowledge and practice in housing and tenancy management in relation to statutory obligations.
• Track record in effective tenancy management, particularly voids and arrears management.
• Sound understanding of Housing Benefit regulations and welfare reform.
• A working knowledge of Health and Safety in the workplace, implications for staff and residents.
• Communicates effectively both verbally and in writing, including letter and report writing.
• Good interpersonal skills and ability to manage challenging and diverse client groups.

For more information, or to apply for the role of Tenancy Sustainment Officer, contact me today on 0161 838 3616.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

About Gaddum

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester. Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can not only build resilience, but identify further risks, providing preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities. Our aim is to empower and enhance the lives of the people we exist to support.

About the Accelerating Reform Fund

The Accelerating Reform Fund is a new initiative which aims to transform social care services, making them more responsive to the needs of the community. It is a national programme, with 42 regions allocated to have their own projects. Greater Manchester is one of the ARF regions. The ARF has a particular focus on unpaid carers and aims to boost short-term breaks for carers and improve hospital discharge processes. This work is made possible by Department for Health and Social Care grants. As an organisation, Gaddum has supported and collaborated with unpaid carers for many years, so we’re excited to bring our experience to the table. This role will be based in the Manchester team working to improve hospital discharge processes.

Job Summary

To develop and ensure safe discharge planning and information for patients and unpaid carers. To embed procedures to raise awareness of the needs of carers in a secondary care setting, working in partnership with the discharge, virtual and enablement teams. To empower carers to be involved in the discharge process.

Job Purpose

The purpose of this role is to provide operational leadership and oversight of the Carers Hospital Discharge Pilot in Manchester. The role involves line-managing a team of three Hospital Discharge Workers across multiple hospital sites, ensuring effective collaboration with hospital staff and community services to support carers. The aim is to enhance the identification and referral of carers, ensuring timely and appropriate support to prevent carer breakdown and facilitate smoother, safer, and more efficient hospital discharges. By fostering strong relationships with health teams, discharge teams, and local services, this role bridges the gap between secondary care and community resources, contributing to improved outcomes for carers and patients alike.

We have an exciting vacancy for a new member of staff to join Transport for All to develop and deliver our consultancy and training offer. The Training and Consultancy Team is transforming, with the focus on designing and delivering impactful training whilst facilitating the financial sustainability of Transport for All.

This is an exciting time to join the team and be part of a new and dynamic training and consultancy provision function. This role is a mixture of new product development and delivering training and consultation; with the weight of the work in the initial 6 months focusing on designing, producing and testing a new range of disability access training materials.

Our work seeks to change the culture of transport and street design in the long term. You need to be an expert in developing new engaging training materials, for online and onsite delivery to a range of clients. Alongside this you will need a strong knowledge of disability equality and the social model, ideally with a focus on the transport and/or planning sector.

Your role will be broken down into 3 main areas, development of new training material, delivery of training, and consultancy. You will be supported by the Head of Research and Training to deliver your key responsibilities.

About us 

Transport for All is the disabled-led group breaking down barriers and transforming the transport system so disabled people can make the journeys we want, with freedom, dignity, ease and confidence. We work with our members to campaign for change, influencing governments, industry and the public. 

Floating Support Coordinator

Location: Manchester

Salary: £24,020 - £30,790 per annum

Waythrough launched in October 2024 following the merger of two other organisations. Their vision is to break down the barriers that stop people getting the support they need to live a life they value. They tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

The Role

As a Floating Support Coordinator, you will have the opportunity to support clients through one-to-one work, care planning, risk assessment, and multi-agency working. You will also be involved in delivering group interventions and liaising with their partners to support each client's overall health and well-being. This role is based in Manchester and involves visiting clients in their homes to deliver support. Therefore, a Valid UK driving license is required. 

The organisation believe in providing comprehensive training to ensure that their team members have the skills and knowledge necessary to fulfil their roles. So, if you have a passion for making a positive impact on people's lives but lack some of the necessary skills, they encourage you to apply.

Key Duties:

As part of their integrated team, you will collaborate with colleagues, community organisations, and stakeholders across a range of settings to help individuals maximise their sustainable recovery capital and community opportunities.

They are committed to delivering an evidence-based, comprehensive psychosocial program alongside a range of activities that support Wellbeing. Their focus is on ensuring effective delivery of a Support package within the full integrated service model, with a focus on successful and sustainable exit from support.

Benefits

• Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
• Annual leave purchase scheme
• Enhanced occupational sick pay
• Enhanced employer contribution to your workplace pension
• Death in service benefit
• Free Will writing
• Eyecare vouchers
• Blue light card discount
• Fantastic learning and development opportunities, including free training courses
• Work-life balance- flexible working and family friendly policies
• Happy, Healthy You! – their wellbeing offers for their workforce
• Employee Assist Programme and Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.

Floating Support Coordinator

Location: Manchester

Salary: £24,020 - £30,790 per annum

Hours: Part Time

Waythrough launched in October 2024 following the merger of two other organisations. Their vision is to break down the barriers that stop people getting the support they need to live a life they value. They tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

The Role

As a Floating Support Coordinator, you will have the opportunity to support clients through one-to-one work, care planning, risk assessment, and multi-agency working. You will also be involved in delivering group interventions and liaising with their partners to support each client's overall health and well-being. This role is based in Manchester and involves visiting clients in their homes to deliver support. Therefore, a Valid UK driving license is required. 

The organisation believe in providing comprehensive training to ensure that their team members have the skills and knowledge necessary to fulfil their roles. So, if you have a passion for making a positive impact on people's lives but lack some of the necessary skills, they encourage you to apply.

Key Duties:

As part of their integrated team, you will collaborate with colleagues, community organisations, and stakeholders across a range of settings to help individuals maximise their sustainable recovery capital and community opportunities.

They are committed to delivering an evidence-based, comprehensive psychosocial program alongside a range of activities that support Wellbeing. Their focus is on ensuring effective delivery of a Support package within the full integrated service model, with a focus on successful and sustainable exit from support.

Benefits

• Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
• Annual leave purchase scheme
• Enhanced occupational sick pay
• Enhanced employer contribution to your workplace pension
• Death in service benefit
• Free Will writing
• Eyecare vouchers
• Blue light card discount
• Fantastic learning and development opportunities, including free training courses
• Work-life balance- flexible working and family friendly policies
• Happy, Healthy You! – their wellbeing offers for their workforce
• Employee Assist Programme and Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.

Assistant Evening Domestic Abuse Worker

Rochdale

Perm

£10, 347 plus £55 per sleep

Part time - 16.33 hour per week on a 3-week rolling rota basis

Our client

Morgan Hunt is working with a leading charity delivering quality support services to women, men and their families who are affected by domestic abuse, homelessness, and young parents across the of Northwest England. Improving the safety and life opportunities of the people who use their services and supporting them in their recovery. They support the people they work with to overcome the experiences they have had, empowering them to build up the skills and resources they need to take control of their own lives, access a tenancy of their own and maintain a quality of life in the long term.

We are currently recruiting for an Evening / Night Assistant Domestic Abuse Support Workers to join the team on a permanent basis following the successful acquisition of a new Refuge service in Rochdale. This is part time role, working 16.33 hours per week on a 3 week rolling rota basis.

The role - Assistant Evening Domestic Abuse Worker

• To accept new referrals and complete move in procedures for new clients, including supporting flat turnarounds, cleaning, and re-stock to ensure there is no delay in accommodation any referral.
• Ensure the upkeep and security of the building and take responsibility for any cash and equipment.
• Maintaining an understanding and awareness of and adhering to all support plans and risk assessments and to update the Domestic Abuse Support Worker (DASW) of changes to risk or incidents.
• To provide feedback to the DASW regarding tenant's SMART plans and aims achieved, recorded documentation on client database.
• To complete risk assessments for activities both 1-1 and group work, incorporating safety planning, reviewing on a regular basis.
• To work with clients and other staff to devise an annual plan for client involvement, to actively engage the individuals and families within the Rochdale DA safe accommodation service, promoting lived experience involvement in service delivery and improvement.
• Facilitate evening group work and promote, monitor and evaluate involvement sessions in conjunction with the people using services.
• To work in-line with the project's budget, adhering to financial policies and procedures.
• To monitor the security and safety of the premises on an ongoing basis, including CCTV, front door entry system and alarm system.
• To be responsible and accountable for the efficient recording, storing and maintaining of client records including contact notes, correspondence, incident reporting, handovers, risk updates and outcomes achieved.
• Record and manage any anti-social behaviour or neighbour nuisance and respond appropriately according to escalation procedure.
• Address any instances of non-engagement or perceived obstacles to support via a trauma informed approach.
• To actively promote the service and the organisation.
• To ensure GDPR, confidentiality and professional boundaries are upheld in all aspects of daily practice.

The candidate

• Relevant qualification in Domestic Abuse / IDVA / ISVA or equivalent diploma / degree / NVQ 3 or equivalent work level experience and the willingness to achieve a level 3 qualification.
• An extensive understanding of individuals and families who have or are experiencing domestic abuse.
• Knowledge of working a spart of a team, working on own initiative and managing time effectively.
• Ability and knowledge of planning, promoting, or delivering group work sessions with evaluation.
• Knowledge of providing support on agreed outcomes of assessment support plans.
• Knowledge of assessing and implementing risk assessments, including DASH Ric.
• Knowledge of the impact of multiple disadvantages, complex support needs and homelessness.
• Knowledge of welfare benefits and relative legislation.
• Knowledge of health and safety and lone working.

Benefits

• Auto enrolment pension plan which all employees are enrolling after 3-month probationary period.
• Health plan for all employees after completion of successful probationary period including free eye testing, access to counselling and reduced gym membership.
• Bike to work scheme
• Salary sacrifice tech scheme including all products from Currys.
• Christmas saving scheme - save January - November.

If you feel you meet the above criteria and are looking for a new opportunity, please apply today or contact me on 0161 838 3616.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.