Child Safeguarding Manager Jobs
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JOB DESCRIPTION
Job Title: Bank Retail Assistant
Team: Retail
Salary range/pay band: £14.74 per hour
Reports to: Head of Volunteer Development and Retail
Direct reports: n/a
Hours: Ad hoc as required
Location: Allocated shop
Introduction to Shooting Star Children’s Hospices
Shooting Star Children’s Hospices
Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families.
It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.
Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally. We have a reputation for delivering high quality care. We have a CQC rating of ‘Outstanding’
Introduction
Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.
Part 1: Job Profile
a) Main purpose of job
In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
Decision Making Authority
The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)
The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.
The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.
Essential and desirable skills and experience
Essential
• Experience in either retail or charity retail.
• Administrative/cash handling experience
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
Desirable
• Experience of managing a team of volunteers or staff.
b)Scope of job
The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.
1. Customer service
2. Processing and pricing of donations
3. Merchandising, display and promotion of stock and housekeeping
4. Sales and financial reporting
5. Coordination of volunteer team
Part 2: Main duties and key responsibilities
a) Customer Service – 25%
• Dealing with customer queries and complaints courteously and effectively
• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints
• Ensure that any refunds are processed in line with SSCH refunds policy
• Ensure that the advertised trading hours of the shop are adhered to
• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly
b) Processing donations – 25%
• Process all donations as soon as possible, prioritising Gift Aid and high value items
• Prepare and clean items appropriately for display
• Oversee the recycling and arranging of collections
• Promote Gift Aid is at all available opportunities
• Ensure that the ongoing need for donations is publicised
• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation
• Ensure that stock is properly managed and rotated in accordance with latest guidance
• Identify high value or specialist items that may need to be sold in another capacity
c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%
• Ensure that all merchandise is displayed attractively and that the window display is eye-catching
• Ensure that there are high standards of cleanliness and tidiness in all areas of the shop
• Publicise promotions and special events
• Support and promote Corporate events as required
• Purchase consumables and stock items in a timely manner
d) Sales and financial reporting – 10%
• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated
• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this
• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance
• Ensure that the till procedures are always followed by volunteers
• Ensure that issues affecting trade are monitored and communicated
• Ensure trading standards regulations are complied with
• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues
• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept
• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide
e) Coordination of volunteer team – 20%
• Ensure that volunteers are fully briefed on shop priorities and performance
• When required roster the volunteer team to ensure maximum productivity
• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best
• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate
f) Other duties
• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.
• The post holder will be required to apply for a Disclosure and Barring Service check
• The post holder must live within the area of work
g) Mandatory Criteria
1. Other duties
The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.
Part 3: Person specification: Qualifications, experience and skill levels
a) Qualifications
Essential
• 5 GSCE’s A-C or equivalent including Maths and English
• Car driver/owner with full clean license
Desirable
• Retail or customer service qualification
b) Experience
Essential
• Experience in retail or charity retail either as a volunteer or employee.
• Administrative/cash handling experience
Desirable
• Experience of managing a team of volunteers or staff.
c) Knowledge and Skills
Essential
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
d) General attributes
Essential
• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team
• Is organised and methodical and able to multi-task
• Works well in a team and on own initiative
• Is able to build good relationships with others
• Is flexible and willing to undertake varied responsibilities as part of a team
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
King’s Trust International(KTI) are looking for a creative and experienced content designer to create compelling programme content across Education, Enterprise and Entrepreneurship, for both young people and our partners globally. Since our inception in 2015, we’ve supported over 20,000 young people to learn, work and thrive through our programmes. Our programmes and interventions are now present in 13 countries, across Asia, Africa, the Caribbean, the Middle East, and Europe
The successful candidate will be an enthusiastic and creative self-starter with the desire to get stuck in, generating ideas and solutions, and will be excited by the prospect of developing content and resources that shape our work for years to come. They will have enthusiasm and passion for the vision of King’s Trust International, and a conviction to deliver positive outcomes for young people worldwide.
You will be organised and be able to work well with others, managing an effective in-house content-production process, training colleagues on content design best practice, and establishing and managing a network of trusted content partners. You will have experience of developing engaging content for both face-to-face and digital learning experiences.
You will work within a creative and strategic team with plenty of opportunity to learn and contribute to activity across the organisation.
KTI is committed to ensuring our workforce is reflective of our diverse communities and the communities we serve. We foster inclusivity and an equitable and accessible work environment.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Full job description
Job Title: Individual Giving and Legacy Fundraiser
Reporting To: Individual Giving and Legacy Manager
Salary: £29,338 - £36,446
Hours: 37.5 per week
Location: Based at Alder Hey Children’s Hospital with flexible working
Job Purpose:
Are you passionate about making a difference in children's lives and eager to join a forward looking fundraising team? Alder Hey Children's Charity is seeking an enthusiastic individual to join our Individual Giving and Legacy Team at a pivotal moment in our growth.
We're experiencing an exciting period of expansion, having recently seen significant increases in our regular donor base and contactable supporters. This role offers a unique opportunity to oversee the development and administration of our individual giving and legacy portfolio, working closely with the Individual Giving Manager to shape and implement our strategy for growth and supporter engagement.
You'll play a crucial role in enhancing our impact, providing exceptional supporter care, and contributing to innovative projects that will transform how we connect with our donors. This position is ideal for someone looking to learn, grow, and make a tangible difference within a supportive and forward-thinking team.
Join us in our mission to support Alder Hey Children's Hospital and be part of something truly magical.
About us
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting-edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician, and the play specialists we have on every ward.
We have recently closed our Surgical Neonatal Appeal, having successfully raised our £3m target towards a brand new, state of the art Surgical Neonatal Intensive Care Unit (NICU) at the hospital. This year we will be fundraising towards a new Same Day Emergency Care Centre, providing an unrivalled experience for our patients and their families.
Main Duties/Tasks:
Income Generation & Stewardship
Work alongside the Individual Giving Manager and Head of Community Fundraising to produce and execute an effective and sustainable individual giving plan.
Create and implement effective donor journeys to maximise the engagement and retention of supporters.
Identify potential new individual giving audiences and implement acquisition strategies in order to grow the individual giving database.
Work across the organisation to champion individual giving and to implement excellent supporter care.
Work alongside the Individual Giving Manager to manage budgets including forecasting and tracking and making sure costs remain low for maximum return on investment.
Identify opportunities for colleagues in fundraising and throughout the hospital and pass these on as appropriate.
Ensure fundraising remains within legal constraints and pays attention to safeguarding requirements.
Work positively and proactively with our volunteer supporters.
Project Management
Develop our In Memory offering and supporter journey.
Develop and execute regular giving products and appeals.
Produce and execute legacy and in memory marketing plans.
Work alongside the Marketing Team to create, manage and evaluate innovative and thought-provoking campaigns to increase individual giving income.
Manage individual giving fundraising campaigns such as Make a Will Month, The Big Give, Giving Tuesday and seasonal appeals.
Work with internal colleagues and external suppliers, agencies and fulfilment houses, establishing and maintaining effective working relationships.
Data Management & Reporting
Manage the selection and segmentation of individual giving data for campaign purposes.
Oversee the timely importing and exporting of donor data to ensure that supporter records are up to date.
Use campaign data to report on effectiveness of activity and inform decision making and future planning.
Ensure all individual giving activity complies with the appropriate regulation and legislation and delivers an excellent experience for supporters.
Identify and develop the systems and processes necessary to deliver effective individual giving activity including the website, social media and email, fundraising database, data analysis tools and social media.
Work in conjunction with the Finance Manager to ensure all legacy income and communications are recorded.
Work alongside members of the team to develop fundraising initiatives, attend team meetings, plan and budget.
Responding to general enquiries from the individual giving, in memory and legacy fundraising email addresses and telephone lines.
Other Duties
Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support on events run by the fundraising teams where required.
Any other reasonable duties as required by your line manager.
Person Specification
Qualifications, Knowledge and Experience
Essential
- Proven experience of managing individual giving activity including appeals and recruitment and retention campaigns.
- Proven record of achieving financial targets & Return on Investment.
- Proven ability to manage third party supplier relationships e.g., creative agencies, mailing houses.
- Experience of producing compelling supporter creative and fundraising messages.
- Proven ability to work closely with internal teams including: Marketing, Operations and Finance.
- A good working understanding of Data Protection landscape.
Desirable
- Good knowledge and experience of using a fundraising database for reporting and analysis.
- Experience of data selection/segmentation and the effective use of donor data for campaign purposes.
- Understanding of direct mail campaigns.
Skills and Attributes
Essential
- Commitment to principles of equality, diversity and collaborative working.
- Self-sufficient and confident to make decisions within the boundaries of the role.
- Ability to communicate effectively with staff, volunteers, children, young people and families.
- Excellent oral and written communication skills.
- Ability to build strong working relationships with supporters of all levels and backgrounds.
- Self-motivated and positive attitude with the ability to work under pressure and prioritise in a busy environment.
- Ability to work in a logical, organised manner with a high level of attention to detail.
- Ability to work effectively as part of a team as well as independently.
- Competence in Microsoft Office package and video conferencing tools such as Teams.
- Excellent personal organisation skills, including time and workload management.
- Understand the necessity of dealing carefully and within data protection legislation, with confidential matters, including handling both personal and business critical information.
Desirable
- Knowledge and understanding of fundraising CRM System (Salesforce)
Additional requirements
Essential
- Strong interest in working for a children’s health charity.
- An understanding of and commitment to the values of Alder Hey Children’s Charity.
- Respect for and ability to maintain confidentiality.
- Willingness to get involved with activities across the Charity.
- High standards of personal conduct, honesty and integrity.
Desirable
- Willingness to occasionally work outside of normal office hours.
The charity is currently conducting a four-day working week trial, due to end on 30th September 2024. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. A decision will be made before the 30th September 2024 to agree the next steps, based on an assessment of the trial period; the four day working week trial may be ended, extended or adopted permanently.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
How to apply
Applications must include your CV and a covering letter which answers the following questions:
- How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
- Why do you want to work for Alder Hey?
Closing date: Monday 16th September 2024
Interview date (to be held at Alder Hey): Tuesday 24th September 2024
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Emotional Health and Wellbeing Practitioner
Role based in Leeds
The post-holder will work within an innovative mental health community based setting,
Part time working flexibly over 6 days
Permanent position
17.5 hours per week
£29,855.00 per annum £14,120.61 pro rata
Benefits - 28 days holiday per year (plus Bank holidays), Family-friendly policies, Cycle to work scheme, Pension- employee contributions of up to 8%, Death in service benefit, Discounted health scheme, Free confidential counselling service
Do you want to support children, young people with emotional, behavioural and mental health difficulties?
Can you demonstrate being able to work effectively with people from different organisations, in order to make positive change? If so - please read on!
The Children's Society is delighted to embark on an exciting new partnership with BBC Children in Need in partnership with The Health Foundation and Impact on Urban Health to develop and deliver an innovative programme to improve children's mental health.
The funding is going to create a brand-new early support programme which will support children aged 8 - 13 years-old across England, Wales, Northern Ireland and Scotland with a strong focus on those children and families within marginalised communities. Our ambition is to support children and their families as early as possible to help prevent children developing and experiencing and mental health difficulties as they become teenagers.
The programme will offer one-to-one time-limited psychosocial interventions to children and their families. We will utilise solution-focussed approached to provide children and their families with a toolbox of strategies to help support the child's emotional health and wellbeing and manage their feelings. The direct work with children and families will be supported by digital interventions, through the use of our own wellbeing app “Me Time”.
About the role
We are looking for a creative, empathetic and organised practitioner who has experience of working with children and families around their wellbeing. You'll have excellent relational skills and have the ability to quickly build positive and trusting relationships with children and their families.
The role will be responsible for engaging children aged 8-13 and their parents, carers and family members where appropriate. You will deliver short term interventions to children who are struggling with their emotional health and wellbeing. These interventions will be face-to-face, over the phone and utilising our wellbeing app “Me Time”. The role will also work in partnership with other organisations and agencies such as schools, Child and Adolescent Mental Health Services (CAMHs), GPs and early help services.
In addition to working within your local team in Leeds you'll also form part of the National Programme, where you'll have the opportunity to connect with colleagues working across England, Wales, Northern Ireland and Scotland.
Skills
-Computer literate and is able to navigate a data management system (after training is provided)
-Excellent verbal and written communication skills, including telephone skills
-Teamwork and collaboration with a variety of partners
-Able to develop good therapeutic relationships with all children and families - practicing in a non-judgement and anti-discriminatory manner
-Competencies in undertaking risk assessments within scope of practice
Work-based Knowledge
-Knowledge of emotional health and mental health presentations and an understanding of evidence based and best practice
-Demonstrates knowledge of the issues surrounding biological, socio- economic factors and mental health.
-Knowledge of safeguarding issues and risks for children, young people and young adults.
All people within diverse backgrounds are encouraged to apply, and particularly welcome applications from Black, Asian and Minority Ethnic communities
For an application pack please visit the web site
http://www.childrenssociety.org.uk/about-us/work-us
or telephone
The Childrens Society Recruitment team on 020 7841 4400
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history_template” document prior to interview.
The closing date for applications is 7th October. If after 14 days we have received enough applications we can close this vacancy from the 23rd September onwards.
Interview date to be confirmed.
Spurgeons is one of the UK's leading children's charities, firmly supported by Christian beliefs and values, helping to support vulnerable children and their families through delivering projects to support children, young people, their families, and communities to find long-lasting solutions to the challenges they face. We are passionate about the work we do and need equally committed members on our team to help us achieve those goals.
ABOUT US
At Spurgeons, our Partnership and Development team isn't just about achieving goals; we're about doing it with flair, creativity, and a touch of innovation! Comprising fundraising and partnership development experts who are as dynamic as they are innovative, our team thrives on pushing boundaries and thinking outside the box to drive positive change. We're not your average team – we're a vibrant and energetic bunch who love what we do. From team-building activities to celebrating successes, we believe in fostering a positive and supportive environment where everyone feels valued and inspired to do their best work.
ABOUT THE ROLE
Are you ready to make a profound impact on the lives of vulnerable children and their families? As the Grants and Commissioned Services Fundraising Manager at Spurgeons, you will play a vital role in driving the growth of our voluntary income, with a target of reaching £5,000,000, and expanding the reach of our Family Hub services across the UK. This role is not just about numbers—it's about transforming lives. You'll lead a dynamic team of fundraisers, crafting compelling grant applications and proposals that resonate with our mission. Your strategic thinking and proven track record in developing and managing grants will be crucial as you work alongside passionate colleagues to secure the funds that fuel our work. Beyond managing the team, you'll be the driving force behind ensuring that our grant-funded programmes are not only successful but also align with our values of compassionate, fair and committed. With your leadership, we will continue to strengthen family bonds and provide life-changing support to those who need it most. This is more than a job; it’s an opportunity to be part of a team that is united in its commitment to making a lasting difference. If you are motivated by purpose and driven by results, we want you on our team.
ABOUT YOU
You are a driven, articulate professional with a passion for making a tangible difference in the lives of children and families. With a degree in fundraising, nonprofit management, or a related field, you bring a wealth of knowledge and expertise to this role. Your track record speaks volumes—you’ve consistently generated impressive returns on investment through your ability to craft persuasive, emotive bids and proposals that resonate with donors and stakeholders alike. Your proactive nature and strong analytical skills enable you to identify opportunities and interpret trends, always staying ahead of the curve in a fast-paced, target-driven environment. You excel in building and nurturing relationships, whether it’s within your team, across the organisation, or with external partners and donors. Your exceptional interpersonal and communication skills allow you to engage effectively, negotiate successfully, and solve problems diplomatically. Detail-oriented and conscientious, you take pride in your work, ensuring that every proposal you craft is not only compelling but also meticulously proofread and aligned with Spurgeons' mission and values. As someone who thrives in a flexible, remote working environment, you are self-motivated and independent, yet a strong team player who is always eager to learn and grow. Your genuine interest in Spurgeons' work and commitment to its values of compassionate, fair and committed, drive you to deliver outstanding results.
BENEFITS
- Continuous professional development
- Regular support through supervision, appraisal & well-being initiatives
- In house learning platform
- Generous pension scheme
- Employee Assistance Programme
- Healthcare cash plan
- Charity discount scheme
Closing date: 15/09/2024
Shortlisting date: 17/09/2024
Interview date: 27/09/2024
We are committed to safeguarding the welfare of children and young people we serve. This post is subject to necessary safeguarding checks including an appropriate level DBS Disclosure.
Spurgeons is a Living Wage Employer.
We actively encourage applications from a broad and deep range of backgrounds and experiences. We are a Disability Confident Employer.
We create family hubs where we’re needed most, so, when a family member needs support, turn to us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have a vacancy for a Group Facilitator to join our CYP team.
Do you want to support children and young people with mental health issues or emotional wellbeing needs?
Are you calm, non-judgemental and able to work effectively with people experiencing distress? Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
CYP Group Facilitator – Early Help Digital Intervention Service (Children and Young People)
Reference: 230
Salary: £23,250 – £24,500 per annum incl. Outer London Weighting, pro rata
Hours: 37.5hrs – to be worked flexibly across a 7-day week, between the hours of 2pm – 10pm, excluding bank holidays
Contract Length: Fixed Term – April 2025 (with possibility to extend)
Working base: Watford Wellbeing Centre (expectation of working flexibly in our centres across Hertfordshire and from home)
Reports to: CYP Coordinator – Early Help Digital Intervention Service (Children & Young People)
As a CYP Group Facilitator, you will provide online group interventions to deliver this new and exciting, high quality service in accordance with contractual requirements, and ensure that we are supporting the needs and aspirations of Hertfordshire families.
About the Service
Hertfordshire Mind Network (HMN) delivers Hertfordshire’s CAMHS Early Help Digital Intervention Service, With YOUth. The CYP Group Facilitator will be responsible for implementing and delivering the group support aspect of an innovative partnership between BfB Labs and HMN.
Together, we will provide a countywide early help digital intervention service that is accessible to children and young people and their families, aged 5-18, at the earliest point of an emerging emotional wellbeing and/or mental health need. The service will operate between 14:00 – 22:00 seven days a week.
About the Role
Our trauma-informed model offers a range of support options for CYP, based around digital interventions and supported by one-to-one and group sessions, so children and young people can engage in the way that works best for them. The service will build resilience in CYP by working with them to develop coping strategies and solutions that will enable them to improve their own health and wellbeing. We will also provide advice and guidance to parents/families/carers and professionals to provide a holistic response to supporting CYP and creating a network around them to empower and enable positive change.
The objectives of the With YOUth Digital Intervention Service are to:
- Promote resilience and strategies that encourage coping and self-management for CYP, enabling a reduction in referrals to more specialist provision.
- Increase the number of CYP who access evidence-based mental health interventions.
- Ensure more CYP in Hertfordshire have improved awareness and knowledge about emotional wellbeing and mental health.
- Develop an early intervention pathway for children and young people to enable individuals to get timely, responsive support aligned to their needs.
- Reduce waiting times for CYP MHS by providing a timely and effective early help service.
- Help parents and carers to better support their CYP through access to relevant, clear and accessible information about mental health and emotional wellbeing.
- Provide a safe and secure online environment for CYP.
- Reduce the number of CYP experiencing a relapse in their mental health.
- Contribute to the de-stigmatisation of mental health and emotional wellbeing.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of applications is 30th September 2024.
Interviews to be held week beginning 7th October 2024 and will be held online via Teams.
Please note: We will close the advert prior to this date if we receive sufficient applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
Birmingham Hospice is looking for a Relief Assistant Shop Manager (RASM) to join its Retail Team to provide assistance and area cover in our brand new Boldmere shop.
As a RASM you will be assisting the shop manager to run the shop and covering their days off and holidays.
Are you a highly motivated and organised individual looking for a new challenge? Do you want to work for a local charity and help make a difference by raising income to help fund care for our patients and families?
No retail experience is required as we can train you; we just require the drive and determination to do a good job.
As RASM you will:
· Own the daily operations in the absence of the Shop Manager
· Achieve income targets by maximising sales & donations
· Provide the highest level of customer service to donors and customers
· Lead by example and support to be able to accept, sort, price, steam & display goods for sale to maximise income within agreed guidelines
· To effectively lead the shop volunteers, respectfully supporting their usual tasks and commitments to meet the shops KPI requirements
· Understand & lead by example to develop a positive team spirit & actively promote the work of the Hospice
· Use of social media to promote the shop
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of this role YMCA Thames Gateway offers support and accommodation to young people in need and children in care. The service aims to help young people develop the skills and knowledge to be able to live independently and improve their life chances. The Head of Support will be the strategic lead of the Young Futures Programme and ensure that accommodation and support services are delivered in a regulatory and contractually compliant way. The role will be the Registered Service Manager. The role will ensure that Key Performance Indicators are being met with accurate reporting to Commissioners. Service improvement plans will be developed and implemented.
The client requests no contact from agencies or media sales.
Birmingham Hospice is looking for a Relief Assistant Shop Manager (RASM) to join its Retail Team to provide assistance and area cover in our Cotteridge and Surrounding area shops.
As a RASM you will be assisting the shop manager to run the shop and covering their days off and holidays.
Are you a highly motivated and organised individual looking for a new challenge? Do you want to work for a local charity and help make a difference by raising income to help fund care for our patients and families?
No retail experience is required as we can train you; we just require the drive and determination to do a good job.
As RASM you will:
· Own the daily operations in the absence of the Shop Manager
· Achieve income targets by maximising sales & donations
· Provide the highest level of customer service to donors and customers
· Lead by example and support to be able to accept, sort, price, steam & display goods for sale to maximise income within agreed guidelines
· To effectively lead the shop volunteers, respectfully supporting their usual tasks and commitments to meet the shops KPI requirements
· Understand & lead by example to develop a positive team spirit & actively promote the work of the Hospice
· Use of social media to promote the shop
The client requests no contact from agencies or media sales.
Do you want to help build a world where no one feels lonely or left behind?
Do you care deeply about the welfare and dignity of older or vulnerable adults?
Do you have experience in social care or working with people with a wide variety of needs and abilities?
If you answered yes to all of the above, this could be the role for you! We’re looking for a Neighbourhood Care & Phoneline Coordinator with experience and enthusiasm for older people to join a well-established and vital programme. The Neighbourhood Care & Phoneline Coordinator reports to the Senior Manager – Older Adults & Volunteering and works in a team alongside the Neighbourhood Care Coordinator and the Befriending & Volunteering Coordinator. This part-time post plays a vital role in supporting isolated older adults in the Bermondsey and Rotherhithe areas. If you are a good listener, compassionate, flexible and able to take initiative, this is a fantastic opportunity for you. What we do Time & Talents is a lively, busy community centre in the heart of Rotherhithe, London SE16. Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 137 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with children and families’ programmes and a range of volunteering projects.
The role
In this role, your key responsibilities will include:
• Supporting older people aged 60+ in Bermondsey and Rotherhithe: providing strength-based assessments of individual needs and support to help reduce loneliness, improve health and wellbeing and increase older adult’s opportunities to connect to their local community.
• Facilitating a peer support network for carers of people with dementia.
• Delivering a shared phoneline and inbox offering signposting support to older adults.
About you
You are passionate about the power of community, and particularly volunteers, to connect and support people, and you like to work in collaboration with others. You are methodical with demonstrable experience in supporting older or vulnerable adults, particularly able to show experience in working with volunteers to meet the needs of the community. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities.
About us
We are an energetic, experienced, and passionate team of 17, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years. This role is 26 hours per week, with flexibility for regular evening and occasional weekend working. Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.
If you would like an informal chat about the job, please email recruitment @ timeandtalents. org. uk with your phone number and a suitable time for us to call. The closing date is 09:00 Monday 30th September.
To apply
All applications to be submitted online through CharityJob. Send a CV and a cover letter of no more than
two sides of A4, explaining why you want the job and how your experience relates to the job description
and person specification.
IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time
to include a well-written cover letter as detailed above. We won’t assess applications without one.
INTERVIEWS: Interviews will take place on Monday 14th October.
The client requests no contact from agencies or media sales.
This year we launched a ten-year vision to transform Alexandra Park and Palace into a sustainable home for inspirational culture, entertainment and heritage, creative and educational opportunities and green space. The Supporter Engagement Manager will focus on increasing donations from individuals, essential to deliver the vision.
You'll be joining a new team with the opportunity to shape your role and make a real impact on both the future of Ally Pally and the North London communities we service. This is a unique fundraising role, aiming to engage supporters with work across heritage, culture, community and environmental programming. Your work will help us:
- Restore the Victorian Palace and improve the Park
- Deliver creative learning and wellbeing programmes
- Make our events programme more accesible to people on lower incomes or with disabilities
- Take forward our ambitious programme to reach Net Zero
We look to recruit a candidate excited to take responsibility for their own area of work as part of a small team. We will consider applicants with previous experience in fundraising / development or transferable skills and knowledge from customer facting roles in other sectors.
Key duties
- Manage and develop relationships with a portfolio of individual supporters
- Implement engaging supporter stewardship systems
- Plan and deliver a year-round programme of supporter events
- Plan and deliver individual giving campaigns
- Manage the delivery of online and print communications and marketing materials that build a case for support with new and prospective individual donors
- Process and acknowledge Gift Aid claims on CRM system
- Represent Ally Pally at fundraising sector events and training
Essential
- Experience managing events for supporters, clients or customers
- Experience managing supporter relationships or customer accounts
- Experience delivering fundraising advice or communications
- Strong organisational and planning skills
- Adaptable and resilient
- Ability to make independent decisions and decide when to ask for support
This is not and exhaustive list, please see the JOB PACK for further details
To apply please submit your CV and a cover letter of no more than 2 sides detailing how you meet the person specification.
Closing date is Monday 16 September with interviews expected to take place on Tuesday 24 and Wednesday 25 September
Our mission is: To repair, restore and maintain the park and palace for the recreation and enjoyment of the public forever.
We are looking for the right person to become our new Volunteer and Community Manager, someone who can support our existing volunteers, recruit new people to join our volunteer team and raise the awareness of our services across Kent and Medway.
Although an understanding of the Criminal Justice System is ideal, we can teach you that. What we cannot teach are the skills to understand the challenges that volunteers face, how to hear and support them when they face these challenges and how to keep them engaged and motivated to support victims of crime.
Our volunteers are an amazing group of people who support adults and young people to understand the impact of their experience of being a victim of crime and stand alongside them as they move into their new reality.
If you think that you have these qualities and are resilient & adaptable then we need to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This job cannot be home based and you will need to be able to travel across Kent and Medway.
You will be Supporting and managing existing volunteers in Kent and Medway
Recruit new volunteers from the various communities in Kent and Medway to build a volunteer team that better reflects the communities we wish to serve
Introduce new volunteering roles to the local service and recruit into them
Build strong working relationships with volunteer bureaus, higher/further education colleges and other agencies across Kent and Medway to raise the awareness of volunteering opportunities with Victim Support
You will also need to build our online and real-life media presence to raise the profile of our service in Kent and Medway
On a daily basis you will need to be in contact with Volunteers, the local Senior Management Team, local Team Leaders, Caseworkers, the Hate Crime Advocate and Stalking Advocates
You will need:
To be able to work independently against an agreed plan
To remain empathetic whilst developing the confidence of volunteers to hold safe but challenging caseloads
Able to work in partnership with other agencies and with team members.
Resilience. This is a busy job with multiple demands on your time so you will need to remain focused on what your priorities are.
You will need to be comfortable talking to various individuals and groups about the work that we do and look to develop a volunteer team that reflects the communities that we serve.
You will need to be comfortable meeting potential volunteers, presenting to other agencies and occasionally being the local voice of Victim Support in the media
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks including Police Vetting and Disclosed Barring Service checks will be required. If you are unable to obtain a police vetting certificate you will not be confirmed in post.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.
Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Background
Survivors Can Shine C.I.C is an ambitious non-profit organisation based in Camden, founded in 2019. We are a small and dynamic team full of passionate people that works collaboratively and supports each other. We are looking for motivated, agile and value-driven people to join our team and assist us in realising our mission of ensuring every child's right to a safe and happy childhood.
We believe that children should be seen & heard. We want every child to know their rights and the power of their voice. We value the insight of employees with lived experience and connections in the field of youth work and social action. We recognise that using lived experience to drive social change is a valuable skill.
We raise awareness and facilitate dialogues about the realities and prevalence of abuse by providing platforms to empower young people and amplify their voices through creative and performing arts. Our work is focused on bringing communities together in collective strength and changing perceptions around abuse, ultimately empowering children and young people to 'Speak Out, Be Heard, Be Safe,' and become Ambassadors for Change. By listening and responding to the wants and needs of young people, we keep their voices at the forefront of everything we do.
We are dedicated to equipping children and young people with the tools, knowledge, and strategies they need to keep themselves safe, build resilience, and create strong foundations to thrive.
It’s an exciting time to join the organisation as the response to our work over the last year has been fantastic. The demand is expanding and in response to this, we’re taking on our first full-time project delivery officer to work from our new Camden office.
Title Project Delivery Officer
Location Camden, London (1-2 days working from home)
Hours Full time / 35 hours a week (flexible working hours)
Salary £26,875pa
Status You will be hired as an independent contractor (self-employed basis)
Main purpose of the role
Working with the Founder / Director of Survivors Can Shine to effectively deliver our ‘I Shine, Speak Out – Ambassadors for Change’ project
Job description
Key tasks and responsibilities
- Management of the project plan, including monitoring and updating of budgets, and referring any cost implications to the Director as appropriate
- Coordinating training and support for workshop leaders and volunteers to support the delivery of the I Shine, Speak Out project activities
- Support the smooth delivery of project objectives and production, and maintenance of project management documentation; working closely with internal and external stakeholders and decision makers
- Lead and coordinate project meetings with partners / young people
- Lead and coordinate the annual Survivors Can Shine Community event.
- Support the collection of information & evidence as part of project reporting requirements, including preparing drafts for completion and review
- Use appropriate tools to monitor and evaluate the impact and success of the project
- Supporting the writing of reports to funders
- Identify risks and issues within the project and work with the project team to resolve or escalate as appropriate to the Director
- Supporting the production of marketing materials
- Support the Director with management of internal and external communication, ensuring plans are in place, maintained and acted on including the Survivors Can Shine website and social media channels
- Provide administrative support including assisting in the management of external suppliers/subscriptions/invoices, updating policy documents and supporting other relevant tasks
- Support our Designated Safeguarding Lead through coordination of DBS checks and maintaining accurate records
The above list is not exclusive or exhaustive and you may be required to undertake such other duties as may reasonably be required.
Person specification
Essential
Skills & experience:
- Experience working with children & young people, including with a range of needs e.g. behaviour, S.E.N, academic attainment, trauma and/or confidence
- Experience with event planning/coordination and in particular community events.
- Experience working within fundraising.
- Experience of working within the charity sector.
- Knowledge and application of good practice in a safeguarding context
- Strong interpersonal skills: teamworking and working collaboratively; able to interact with different audiences and all levels of people
- Ability to use own initiative and work with & without direct supervision. We are a small team so being a self-starter is crucial.
- Good verbal and written communication skills
- Good attention to detail, with strong analytical skills
- Good project, event & time management skills; prioritising work and meeting tight deadlines
- Advanced IT skills, including with Microsoft applications (Word, PowerPoint, Excel and Outlook)
- In possession of, or able to secure, an enhanced Disclosure and Barring Service (DBS) check*
Attitude/Behaviours:
- Belief in Survivors Can Shine mission and passionate about supporting children and young people to thrive. Actively works to understand each young person and their needs
- Gives and receives constructive feedback and can manage conflict and misunderstandings effectively
- Ability to adapt to unpredictable circumstances and learn from challenging situations
- Enthusiastic and dynamic with a positive ‘can-do’ attitude and a clear focus on outcomes and impact
- A demonstrable commitment to equality, diversity and inclusion
- Can work flexibly as the project involves evening and weekend activities
- Willing to travel to & work at various locations across Camden, Islington and other London Boroughs to support project and event delivery
Desirable
- Experience of supporting children & young people from underrepresented groups in North London
- Experience of working in creative and performing arts environments
- Good networks and connections
Application process
To apply, please click on the 'Quck Apply' button to submit your CV and a supporting statement (maximum of 2 pages), addressing the points in the person specification, clearly describing, supported by practical examples / evidence, your suitability for this role.
Do take the opportunity to visit and read all about our charity before applying by clicking on our profile page below.
Closing date: midday on 25th September.
Interviews are being scheduled on a rolling basis.
IMPORTANT INFORMATION
*Please note: if you are successful at interview, you will be required to undergo an enhanced criminal records check with the Disclosure and Barring Service. Survivors Can Shine will cover the cost of the check and guide you through the process.
All staff have a responsibility to safeguard and promote the welfare of children, young people and adults. The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
Emotional Health and Wellbeing Practitioner
Role based in Coventry & Warwickshire
The post-holder will work within an innovative mental health community based setting.
Part time working flexibly over 6 days (fixed day can be agreed at interview)
Permanent position until 31st July 2026
17.5 hours per week
£29,855.00 per annum £14,120.61 pro rata
Benefits - 28 days holiday per year (plus Bank holidays), Family-friendly policies, Cycle to work scheme, Pension- employee contributions of up to 8%, Death in service benefit, Discounted health scheme, Free confidential counselling service
Do you want to support children, young people with emotional, behavioural and mental health difficulties?
Can you demonstrate being able to work effectively with people from different organisations, in order to make positive change? If so - please read on!
The Children's Society is delighted to embark on an exciting new partnership with BBC Children in Need in partnership with The Health Foundation and Impact on Urban Health to develop and deliver an innovative programme to improve children's mental health.
The funding is going to create a brand-new early support programme which will support children aged 8 - 13 years-old across England, Wales, Northern Ireland and Scotland with a strong focus on those children and families within marginalised communities. Our ambition is to support children and their families as early as possible to help prevent children developing and experiencing and mental health difficulties as they become teenagers.
The programme will offer one-to-one time-limited psychosocial interventions to children and their families. We will utilise solution-focused approached to provide children and their families with a toolbox of strategies to help support the child's emotional health and wellbeing and manage their feelings. The direct work with children and families will be supported by digital interventions, through the use of our own wellbeing app “Me Time”.
About the role
We are looking for a creative, empathetic and organised practitioner who has experience of working with children and families around their wellbeing. You'll have excellent relational skills and have the ability to quickly build positive and trusting relationships with children and their families.
The role will be responsible for engaging children aged 8-13 and their parents, carers and family members where appropriate. You will deliver short term interventions to children who are struggling with their emotional health and wellbeing. These interventions will be face-to-face, over the phone and utilising our wellbeing app “Me Time”. The role will also work in partnership with other organisations and agencies such as schools, Child and Adolescent Mental Health Services (CAMHs), GPs and early help services.
In addition to working within your local team in Coventry & Warwickshire you'll also form part of the National Programme, where you'll have the opportunity to connect with colleagues working across England, Wales, Northern Ireland and Scotland.
Skills
-Computer literate and is able to navigate a data management system (after training is provided)
-Excellent verbal and written communication skills, including telephone skills
-Teamwork and collaboration with a variety of partners
-Able to develop good therapeutic relationships with all children and families - practicing in a non-judgement and anti-discriminatory manner
-Competencies in undertaking risk assessments within scope of practice
Work-based Knowledge
-Knowledge of emotional health and mental health presentations and an understanding of evidence based and best practice
-Demonstrates knowledge of the issues surrounding biological, socio- economic factors and mental health.
-Knowledge of safeguarding issues and risks for children, young people and young adults.
All people within diverse backgrounds are encouraged to apply, and particularly welcome applications from Black, Asian and Minority Ethnic communities
For an application pack please visit the web site
http://www.childrenssociety.org.uk/about-us/work-us
or telephone
The Childrens Society Recruitment team on 020 7841 4400
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history_template” document prior to interview.
The closing date for applications is 7th October 2024. If after 14 days we receive enough applications we reserve the right to close the vacancy from 23rd September onwards.
Interview date to be confirmed.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Service Manager
Salary: Up to £35,000 pro rata
Location: Hammersmith
Hours: 25 Hours per week
Contract: Fixed Term Contract – until March 2028
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
At Advance, we are led by our core values which are to listen and support, empower and respect, collaboration, innovation, and accountability.
About the role:
Advance has partnered with Catch 22 to deliver services to young victims of crime in London. In recognition of the distinct challenges facing young women and girls (YWG), Advance will deliver a dedicated service to young women and girls (aged 13 to 18) who have been a victim or witness of crime. This is an exciting time to join Advance as we embark on our journey to reach even more young women and girls in need of support using best practice youth, gender, trauma-informed and holistic approaches.
The YWG Victim Service will provide support to YWG across all London boroughs in our safe, YWG-only spaces and in the community. The YWG Victim Service offers specialist support designed to enable YWG to escape harm and to thrive in their lives and aspirations. The YWG Victim Service achieves this by supporting YWG to build confidence, self-esteem and resilience, manage their health and wellbeing and access and engage with other support services.
The Service Manager will lead and manage Advance’s YWG Victim Service, delivering effective management of a team of frontline Advocates, as well as collaborating with Catch 22 to ensure the Advance team and its service delivery are embedded in the wider CYP Victims Services delivered by Catch 22.
About You:
You will have experience of managing frontline staff, supporting them to follow service delivery processes and procedures to ensure effective and safe service delivery to achieve positive outcomes for young women and girls accessing the Victims and Witnesses service. You will have excellent time management skills to ensure service outcomes are monitored and reported on in a timely and effective manner. You will also have excellent communication skills that will allow you to build good working relationships with your team, the wider organisation and external delivery partners. You will be able to reflect and adapt to manage change and enhance working practices, as well as supporting your team through change. You will have an enthusiastic attitude and instil this within your day to day work and interactions with your colleagues and external stakeholders.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications: Sunday 29 September 2024 @ 23:59
Interviews are taking place week commencing 7 October 2024
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
Join our team and enjoy a range of exciting benefits designed to support your growth and wellbeing!
A 35-hour working week
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
- One-week paid carers’ s leave
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.