Chief Of Staff To Ceo Jobs

Hours: A minimum of 37.5 hrs per week (excluding breaks) worked Monday to Friday within core hours 8am to 6pm, plus regular evening and some weekend work

Contract: Permanent, subject to successful completion of a six-month probationary period

Salford CVS is now seeking to appoint to the position of Director of Operations.

Our new Director of Operations will be primarily responsible for ensuring our operational delivery pieces of work are delivered to a high standard, to targets and within timescales.

They’ll be responsible for line managing our current service and programme managers, ensuring that service / programme operational plans (including KPIs) and relevant individual staff work plans are in place and being adhered to.

The successful candidate will need to be an excellent and experienced people manager – with a focus on being firm but fair – as they will also oversee the line management via these managers of our operational delivery staff.

In addition, the Director of Operations will be responsible for ensuring tailored, robust and effective monitoring and evaluation systems are in place for all of our operational delivery work; seeking to demonstrate not just what we have done, but what we have achieved and the impact our interventions have had.

The post-holder will be responsible for reporting regularly and to a very high standard to the Chief Executive and Board of Trustees of Salford CVS; and to our funders, commissioners and partners.

Candidates will need to understand, implement and manage information governance and GDPR; safeguarding rules and regulations; and all aspects of relevant health and safety in relation to our operational delivery. They’ll also oversee marketing and communications for the organisation – working under the direction of the Chief Executive - so will need to be media savvy and have excellent IT skills.

Our successful candidate will require business and financial acumen to ensure that current and future operations continue on a sustainable and viable basis and will have the skills and experience to be able to evidence positive outcomes and impact for funders, customers and beneficiaries alike.

We’re looking for someone who is a team player; and who can take direction from their Chief Executive; someone who is solutions-focused and able to effectively manage a range of people and services; a person who has a keen eye for detail but can see the bigger picture; who works hard but likes a laugh; and who believes in our values and purpose.

The Director of Operations will have wide-ranging responsibilities for the development, implementation and performance of all operational delivery projects and programmes of work.

This is a senior role within our well-established charity, and we expect the post-holder to play a proactive and productive role as a member of the organisation’s small Senior Management Team.

They will lead, direct and manage all operational delivery projects and programmes across the organisation. They will be responsible for all aspects of operational management, ensuring high quality delivery of programmes in line with contract and funder requirements.

The post-holder will personally line manage all operational Programme Managers, ensuring that service / programme operational plans (including KPIs) and individual staff work plans are in place and being adhered to and delivered against.

If this sounds like you, then please visit our website and complete an application form. Please note, we do not accept CVs – application forms only.

Closing date: 10.00am on Monday, 10th March 2025.

First interviews: Tuesday, 18th March 2025.

Second interviews: Thursday, 20th March 2025.

We reserve the right to review applications before the closing date should we get sufficient applications.

Please note late applications will not be accepted.

The new Director of Programme Impact will be responsible for the strategic direction and development of our programme activities to ensure ever-greater reach, focus, effectiveness and impact in our partner-led work.

As a member of CBM UK’s Leadership Team (LT), the Director of Programme Impact (DPI) will contribute to the overall strategic direction of the organisation as well as managing and motivating our committed Programmes Team, contributing to the programmatic development of the CBM Global federation alongside our country teams, as well as ensuring CBM UK plays a key role in the UK international disability and development sector.

This role will be instrumental in exploring the changing role of the UK INGO as part of the localisation agenda, and in working with the CEO and Director of Fundraising, Impact and Communications on developing new business models that respond to the changing role of INGOs

We are looking for someone who has experience of:

• Designing, developing and implementing international development programmes 
• Monitoring and evaluation of international development projects 
• Significant experience in strategic leadership, including long term planning, and strategic thinking 
• Good knowledge of development theory and practice 
• Securing statutory and institutional funding by developing good relations with strategic partners
• Significant people management skills, including leading a team and managing and motivating staff to achieve challenging goals 
• Experience of representation at senior levels, including influencing decision makers

The successful candidate will be an inspiring leader with the ability to empower and motivate others and to build effective and diverse teams that deliver excellent work. 

For over 115 years, CBM has been transforming lives around the world. We work with local partners, making sure people with disabilities in some of the world’s poorest communities have access to healthcare, education and a future where they can thrive. As an organisation based on Christian values, we welcome staff of all faiths and none in our work to build an inclusive world in which all people with disabilities enjoy their human rights and achieve their full potential.

For full details of the role and how to apply, please download our recruitment pack .

Inter Mediate is one of the world’s leading independent peacemaking organisations. Operating out of London, we work in conflict zones around the world to support peace negotiations and advise on strategies to stop and prevent wars. This is an exciting opportunity to join our small, expert projects team as a Projects Director, with a special focus on conflicts in Africa.  

Key responsibilities

The Projects Director reports to the Senior Conflict Advisor and is responsible for:  

• Developing and sustaining relationships with parties to negotiations and/or key actors, both directly and remotely; 
• Preparing and supporting the Senior Conflict Advisor and other senior colleagues in relevant negotiations and, as appropriate, leading negotiation sessions and providing advice;
• Preparing fully costed project proposals, in conjunction with Projects and Finance and Operations staff and consultant experts; 
• Developing, managing and delivering existing Inter Mediate projects;

Specific Responsibilities 

• Developing, managing and delivering existing Inter Mediate conflict resolution and dialogue projects, with a geographic focus on Africa and a thematic focus on conflicts in the wider Muslim world;
• Developing and sustaining relationships with parties to negotiations and/or key actors, both directly and remotely, travelling frequently to project locations; 
• Supporting external consultants and negotiators in the field and at home;
• Leading research necessary to deliver projects
• Preparing and supporting the Projects Team and Executive Director in relevant negotiations and, as appropriate, supporting negotiation sessions and providing advice;
• Ensuring the appropriate allocation of project finances, producing project reports in line with donor requirements, and managing relationships with key project donors;
• Scoping opportunities for Inter Mediate to develop new projects, based on sound analysis of the context and of Inter Mediate’s unique ability to contribute;
• Updating donors on relevant projects, and maintaining and developing the relationship with the donors working with the Operations team; 
• Preparation of fully costed project proposals and project reports;
• Compiling project progress reports for senior management/trustees’ meetings; 
• Representation of Inter Mediate in external forums where appropriate. 

Experience, skills and qualifications

Successful candidates will need to demonstrate:

-  A masters degree in politics, conflict resolution and peacebuilding, international affairs, public policy or an equivalent subject. Relevant work experience (with a preferred focus on Africa) may be accepted in lieu;

- 7-10 years of work experience in conflict resolution or peace process support for a governmental, non-governmental or inter-governmental organisation, or an equivalent field such as diplomacy, humanitarian access, political risk advisory services, conflict journalism or conflict analysis;

- Deep expertise in the dynamics and stakeholders shaping African politics and conflicts, including with non-state armed groups;

- Excellent written English, and evidence of ability to produce high-quality written work to deadline;

- A strong general understanding of political and conflict dynamics and the ability to produce well-structured and concise analysis;

- Ability to operate successfully in high pressure, sensitive political environments and provide support to high-level leaders;

- Evidence of strong cross-cultural interpersonal skills including managing a range of stakeholders;

- Flexibility and adaptability to support the smooth running of a small team, and willingness to take an “all-hands-on-deck” approach when required;

- French fluency is highly desirable and will be an advantage for candidates

Inter Mediate particularly welcomes applicants from diverse backgrounds

Working at Inter Mediate

A normal working week consists of 35 hours. Our office operates between 8am and 6.30pm with core hours from 9.00am to 5.00pm. Inter Mediate operates a hybrid working model, with at least 2 set days per week in the office in London.

Benefits include: 25 days holiday, pension contribution and private health insurance (following successful completion of the 6-month probationary period).

IM is unable to currently sponsor working visas. All applicants must have the right of employment within the UK. 

About Future Frontiers
In the UK, family income is the strongest predictor of how well a young person will do at school and
the future opportunities they will have. Future Frontiers exists to change this. Our vision is of a
society where equal access to education and career opportunities enables potential to overcome
poverty.
We support young people from disadvantaged backgrounds to realise their potential and work towards
secure and fulfilling employment. In partnership with schools, businesses and supporters, we deliver
an evidence-based programme of career coaching, opportunities and guidance for young people from
lower income households. This year, we are working with more than 3,000 young people in schools
across Greater London. You can find out more about our programme and impact so far in the Annual
Impact Report on our website.

The opportunity
This is an exciting opportunity to lead on finance, HR, IT, Data and operations for an ambitious social
mobility charity with an income of £1.5m and a team of 25 people committed to achieving lasting
impact for young people.
As a member of the charity’s four-person Senior Leadership Team, you will report to the CEO and be
responsible for implementing the charity strategy (with accountability for Operations projects),
financial reporting to the Board of Trustees, and championing organisational collaboration, values and
EDI.
As Director of the Operations Department, you will take on a small team - managing an Operations
Officer - to deliver and proactively develop the policies, processes and systems to equip our team to
thrive, and to build the charity’s reputation as a reliable, impactful partner.
This is a great time to join as we refresh the charity’s strategy and operating model, and innovate our
provision to increase our reach and impact.

About the Operations department
You will lead the Operations department, with responsibility for all finance, HR, recruitment, IT, legal
and operations. The team is currently comprised of:
● An Operations Officer who manages our bookkeeping and day to day finance, staff safeguarding,
staff tech, our office, recruitment, inductions and general operations.
You will also liaise with external parties who offer expert support across HR, IT and accountancy as
required.

Your responsibilities
You will be a senior leader at the organisation, proactively supporting your colleagues and
empowering them to be their best. You will be responsible for several areas of the charity.

Leadership and Strategy
● Deliver our Operations KPIs as part of our strategy; as well as being jointly responsible for
the successful implementation of the full strategy.
● Lead and shape the Operations department, making sure it’s fit for purpose and maximising
resources.
● Work collaboratively with other departments to maximise the success of the charity.
● Champion our values and proactively work to embed them into our culture.
● Oversee the EDI working group and proactively champion EDI across the charity.
● Work closely with the CEO, Chair of Trustees and Chair of Finance Committee to ensure sound
charity governance and risk management.

Finance
● Set and manage our annual budgets (circa £1.5m), supporting heads of departments in
the process
● Report monthly and quarterly on our finances, tracking our income, expenditure and
reserves, and liaising with the board of trustees.
● Oversee our bookkeeping and payroll; input journals as needed and closely monitor
cashflow.
● Manage the end of year accounts and audit process, liaising with the external auditors.
● Lead on organisation, reporting and presenting at Trustee Finance Committee and
relevant agenda items for Trustee Board meetings

Operations, IT and Data
● Manage our office space and future office needs;
● Manage the technology and data strategy, keeping staff tech secure and up to date, and
acting as key liaison with third parties
● Be responsible for upholding our data privacy obligations. Work in partnership with
senior data roles internally to manage GDPR obligations, data security and use of data
for internal and external reporting
● Ensure we meet all statutory and legal requirements with HMRC, CC, ICO etc.

● Oversee the efficient usage of our database, systems and key platforms (including Salesforce,
Xero, website) ensuring we are collecting and analysing relevant data in line with our goals to
grow income and impact, ensuring proportionate resourcing and training
● Leadership of ad hoc Operations and intra-departmental projects as required

People Management

● Oversee the recruitment of new staff, coordinating the process and supporting heads of
departments.
● Oversee the staff journey including inductions, staff surveys, annual reviews, and exits.
● Oversee annual staff development and training needs, including managing our twice yearly
offsites and regular full team days.
● Oversee and support the wellbeing of our team; both directly and through the Wellbeing
working group.
● Maintain our policies and staff handbook, researching and writing/updating policies as
required.
● Support managers with HR queries and issues, liaising with external third party experts as
required.

About you
It’s likely that the successful candidate could come from a range of backgrounds, however you should
be comfortable with challenges presented by the areas below. You might have experience in some
areas and are looking to grow in others.

Your experience
● Managing finances (essential): You have been responsible for budgets, reporting against
budgets and forecasting; you are comfortable with managing the cashflow and accounts of a
small organisation / charity. Knowledge of charity SORP would be helpful.Proficient in Excel
and finance systems (eg Xero) and comfortable with database management.
● Improving processes: You have improved processes, making them more effective and robust,
researched and adopted technology and persuaded / trained people to adopt a new approach.
● Supporting people: You have developed people-related initiatives to improve the working
environment and know what it takes to empower people to be their best.
Your skills and competencies
● Leadership skills: You can inspire and guide people around you to operate effectively and in a
way that champions the needs of the charity and our young people. You are confident
managing a team.
● Problem-Solving: You can identify potential challenges or areas for improvement and act
confidently to resolve them, even if that means independently learning something new.
● Highly organised and process-driven: You can manage multiple projects and workstreams
effectively and independently, working with others to reach a goal.
● Building relationships: You can build effective, trusting relationships with your team,
colleagues, and external stakeholders, and can communicate effectively with people at all
levels.
● Flexible and supportive: You can demonstrate your ability to work in a small, fast-paced,
evolving team, maintaining the happiness of people through change.

Benefits
● 27 days annual leave (inclusive of 3 day Christmas closure) + bank holidays, increasing with
service
● Employee Assistance Programme, including free counselling
● Flexible working with early 4pm finish on Fridays
● Additional parental leave pay and additional childcare leave for child’s first 2
years

Equal Opportunities, Diversity and Inclusion
Here at Future Frontiers we are dedicated to the practice of equal opportunities. The principles of it
underpin our mission and we treat all employees, volunteers, clients and students as individuals. We
believe in having an open and inclusive culture that champions diversity in all its forms, including
disability, culture, race, gender, sexual orientation, age, life experiences, socio-economic background,
and religion.
We encourage everyone to apply for our roles. We are particularly interested to hear from candidates
who have lived experiences relatable to our young people. 

How to apply
To apply, please fill our our application form by answering these questions and attaching your CV.
1. Tell us why you want to work at Future Frontiers and in this role. What is it about us and
the job that excites you? (Max. 1,000 characters)
2. We are looking for someone with experience in finance, processes and people, as given
above in the ‘about you’ section of this JD. Please tell us about your relevant
experience in these three areas. (Max. 1,500 characters)
3. Tell us about a time when you have implemented a significant change to a product,
process or internal way of working; what change did you make and why; how did you
influence others to adopt or support the change; what was the result? (Max. 1,500
characters)

● Deadline:13 March 2025, 9am. Applications will be assessed on an ongoing basis, so we
encourage applicants to apply ahead of the deadline where possible in order to maximise notice
for interviews.
● Initial interviews will be held virtually on Monday 17th and Tuesday 18th March
● Final, in-person interviews are expected to be held at our office on Tuesday 25th March 2025

The successful candidate will be required to undergo safer recruitment checks including a DBS check
and reference checks.

Sounddelivery Media is a small, dynamic, and supportive charity amplifying lived experience stories to address social injustice. We work alongside incredible people and communities, developing their confidence, skills, and platforms to influence public conversation, policy and practice. We’ve achieved much and are recognised for our crucial support of civil society and its leaders. With a clear and robust 2024-2027 strategy, we seek an Interim Director to provide strategic leadership during our founder/Director’s 9-month sabbatical.

About the role

Reporting to the Chair, the Interim Director will focus on building on recent achievements and delivering our agreed strategy, with a primary emphasis on income generation alongside programme oversight and stakeholder relationship management. An ambitious mindset, excellent people management, and emotional intelligence are essential. Ideally, you’re an experienced Chief Executive/Director with a demonstrable track record of leading a small, ambitious organisation, particularly in securing diverse funding streams.You will have experience building positive relationships with diverse stakeholders, including funders, sector partners, and, most importantly, people with lived experience of social injustice.

Key Responsibilities (9-Month Focus):

• Income Generation: Lead the development and implementation of comprehensive income generation strategies, working closely with the team to secure funding from diverse sources (trusts, foundations, individual giving, corporate partnerships, etc.). Building and maintaining strong relationships with existing and potential funders and supporters, exploring new revenue streams, and optimising existing income sources.
• Programme Oversight: Ensure our Spokesperson Network, Festival of Learning and Community of practice are well managed, resourced and impactful.
• Financial Management: Oversee all financial aspects of the organisation, including budgeting, forecasting, financial reporting, and cost control, working in close collaboration with the Finance and Operations Manager.
• Organisational Management & Development: Oversee operational, financial, and HR systems, ensuring compliance, efficiency, and sustainability. Deliver the existing operational plan for the period and develop the operational plan for the next financial year. Provides strong leadership to the team, supporting their professional development, conducting performance reviews, and fostering a positive and productive work environment.
• Governance: Provide regular and comprehensive updates to the Board of Trustees on organisational performance, emerging opportunities, and potential risks. Ensure compliance with all regulatory requirements and best practices in governance.

Person Specification:

Essential Criteria:

• Proven ability to develop and implement successful income generation strategies, secure diverse funding, and build strong funder relationships.
• Strong financial management skills, including budgeting, reporting, and cost control.
• Experience overseeing operational and HR systems, ensuring compliance, efficiency, and sustainability, and delivering/developing operational plans.
• Demonstrable team leadership and management skills, including staff development, performance management, and fostering a positive work environment.
• Experience working with Boards of Trustees, providing updates, managing risk, and ensuring regulatory compliance.
• Excellent communication and interpersonal skills.
• Commitment to Sounddelivery Media’s mission and values.

Desirable Criteria:

• Strategic thinking and planning skills.
• Experience in the voluntary/non-profit sector.
• Understanding of the role of capacity building organisations.
• Knowledge of the media landscape and community engagement.
• Experience with fundraising databases/CRM systems.

Personal Attributes

• Strong leadership, collaborative approach, proactivity, excellent organisational skills, and ability to work independently and as part of a small team.

Key information: 

• Salary: £54.5k per annum for full time role (part time considered).
• Full time 35 hours per week. Flexible hours and working.
• 28 days per year holiday pro rata (plus bank holidays).
• 3% pension contribution.
• Other benefits: Access to Employee Assistance Programme, team wellbeing budget, training allowance.
• Location: Home-based with the expectation of working one day per week at a base in London. Please note that our training predominantly takes place in London. 

Recruitment process and key dates:

To apply for this role please send a cover letter (no more than two pages) and your CV to our application portal by 9am 3rd March 2025.
Successful candidates will be invited to interview on 10th and 11th March.

Second interviews, including a panel meeting with the team and representatives of our network will take place week beginning 17 March. You will also be expected to prepare a short presentation.

Applicants must have the right to work in the UK. Please note, the successful appointee will be subject to an Enhanced Disclosure & Barring Service (DBS) check.

If you’d like to find out more about the role before applying, our Chair of Trustees Emma Harrison is available for a short conversation about the opportunity.

We are seeking to appoint an experienced Director of Income Generation to join our Senior Leadership Team on a fixed term contract to cover maternity leave. We are looking for candidates across England, Wales and Northern Ireland and this role will be based in our offices or at home but with some travel within England, Wales and Northern Ireland as required. 

As a core member of the Senior Leadership Team, you will play a strategic role in the overall leadership and management of Friends of the Earth. This role has the responsibility of ensuring implementation of an ambitious but achievable income generation strategy. You’ll also be responsible for managing multiple income streams, all contributing to a robust and resilient portfolio of income that enables maximum organisational impact.

We are looking for an empathetic, inspiring and approachable leader with a strong track record of successful, sustainable income generation. You will have experience of strategic thinking and planning and the ability to build collective commitment to a vision. You will also have the ability to analyse the external environment and navigate clear paths for Friends of the Earth using mixture of new ideas and best practice, together with a solid understanding of the wider NGO context with regards to income generation and supporter engagement 

This is an excellent opportunity to join the Friends of the Earth Senior Leadership Team and be a key part in delivering our ambitious income generation strategy to support a great campaigning organisation.

For further information please refer to the Candidate Information Pack.

Closing date: Wednesday 19th March 2025 (23:59)

Hours: Full time (30 hours over 4 days)

Location: Flexible across England, Wales and Northern Ireland, with regular travel to London once a fortnight. 

(London salary applicable to candidates who are based in the London office a minimum of two days a week)

Please note we only accept applications via the Friends of the Earth Application System.

We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture. 

Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.

Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.

Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all. 

Delight is looking for an enthusiastic and experienced senior operations professional, who has the energy, drive and sound judgement to lead Delight’s operations through a period of growth. This is a new position within the Delight team and provides an excellent opportunity for someone to play a pivotal role in Delight’s development. As the COO, you will support and partner with Delight’s founder and CEO in executing strategic plans and directives, overseeing day-to-day operations and implementing changes needed for the organisation’s growth.

The role requires someone with a strong track record in senior operational positions, and experience in both charitable and commercial environments. Your leadership will ensure the smooth running of core operational functions, revenue, finance, human resources, quality control and IT.

With 43 years’ experience caring for London’s diverse wildlife, 36 free-to-enter urban nature reserves, and over 900,000 members standing together for nature, London Wildlife Trust are engaging, inspiring, and enabling people to connect with nature.

London Wildlife Trust (LWT) is the only charity that champions nature’s recovery in London. LWT’s new COO will play a pivotal role in helping to achieve the 2030 Strategic Plan. They will be part of the Trust’s Senior Leadership Team with day-to-day overall leadership responsibility for finance, people, organisational development, impact measurement, and governance. 

Following a period of significant growth, and currently embarking on a brand-new five-year Business Plan, London Wildlife Trust is at a turning point as an organisation and is seeking a dynamic and effective leader to complement and support the Chief Executive Officer (CEO) in leading the charity through a period of significant change and transformation. 

The successful candidate will report directly to the CEO, and line-manage both the Head of Finance and the Head of People & Organisational Development. 

Whilst we are not seeking a qualified accountant, the COO will need to be able to robustly and fluently speak to and understand financial challenges, particularly around longer-term forecasting and budgets. Supporting and guiding the formalisation of impact measurement across the organisation will also be a key aspect of the role, done in close collaboration with the wider senior management team and Director of Development. 

Experience with and passion for streamlining operations, systems, and processes and continuously working to identify improvements will be essential, as will a calm and stable approach to leadership. 

LWT is being assisted in this appointment by the executive search firm Society. Applications should consist of a CV and covering letter. The deadline for receipt of applications is midday GMT on Thursday, 13 March 2025.

We are evolving! GL11 is more than a community hub—it’s a catalyst for change. Rooted in trusted relationships and shaped by local people we co-create practical solutions to real challenges that put local people at the heart of change. We know that when people lead, systems shift. By building the conditions for change at a local level, GL11 bridges the gap between community-led action and wider transformation, proving that when people feel heard, safe, connected, and valued, real change happens

The Head of Incubate & Develop combines an externally facing role with internal project development and incubation. You will work closely with the CEO to understand the needs of the community, explore and develop innovative ways to deliver projects and system change. A key part of your role will be to work with statutory and NHS partners to find and nurture new opportunities for collaboration and funding and to evidence the impact and outcome of our approach.

Through your leadership GL11 will continue to grow and be visible whilst meeting the varying needs of our communities. You will ensure that the welcoming and supportive culture of GL11 continues to inspire and that our vision, values and key aims are a living part of all our work. You will work collaboratively with the community to understand how, together, we can begin to effect system change in all our areas of work. You will use a community development approach and deliver through a range of resources including volunteers.

This role is based at the GL11 Community Hub in Cam, Gloucestershire. Remote working opportunities are very limited as community connection is an important part of the role.

We are evolving! GL11 is more than a community hub—it’s a catalyst for change. Rooted in trusted relationships and shaped by local people we co-create practical solutions to real challenges that put local people at the heart of change. We know that when people lead, systems shift. By building the conditions for change at a local level, GL11 bridges the gap between community-led action and wider transformation, proving that when people feel heard, safe, connected, and valued, real change happens.

As the Head of Governance you will have a broad-ranging role to support the business, managing the overall business finances; ensuring compliance to charity, company and other regulations; providing HR and staff wellbeing support. You will be responsible for the buildings, capital works and maintenance and will work closely with the Head of Connection & Nurture to provide a welcoming, accessible and safe environment.

You will work closely with the CEO and Senior Leadership Team (SLT) to provide the strong, caring and effective leadership required for GL11 to thrive. You will consult and advise on GL11’s strategy and operational plans, making sure your team’s personal objectives are aligned to the overall plan and are on track to meet the agreed targets.

This role is based at the GL11 Community Hub in Cam, Gloucestershire. Remote working opportunities are very limited as community connection is an important part of the role.

Cardiff Students’ Union is looking for a forward-thinking and experienced leader to head our newly merged People and Governance team. This pivotal role requires a strategic mindset, a passion for supporting people, and a commitment to ensuring excellence in governance.

As the Head of People and Governance, you will lead a dynamic team that provides professional HR services and robust governance support to over 100 career staff, 600 student staff, and our trustees. You’ll have the opportunity to shape the future of our people and governance functions, streamline processes, and drive cultural and operational improvements.

This is an exciting opportunity to take on a leadership role in a progressive organisation, championing a people-focused approach while safeguarding governance excellence. If you’re ready to make a meaningful impact, apply today!

Reporting to the Deputy CEO, the Head of People and Governance will oversee the strategic and operational delivery of HR and governance services across the organisation.

Please note, we reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as early as possible.

Invitation to Tender 

Development of Praxis’ Strategic Plan 2026-2031 

 About Praxis

Praxis is an award-winning human rights charity fighting for migrant rights since 1983. We give advice, provide support, and campaign so that migrants and refugees in the UK can live with safety, dignity and respect. Our direct services support people in London, and our training and campaign work has national impact. Our core purpose is to help migrants in crisis or at risk, ensuring they can live in safety, overcome the barriers they face, and take control of their own future. From our East London base, we strive for a world where people are not defined by their immigration status, and everyone is treated with dignity and respect.

Purpose of the role

As our 2020-25 strategy draws to a close, we are seeking a dynamic and insightful consultant(s) to provide expert strategy support and facilitation that will result in the development of Praxis’ next Strategic Plan 2026-31. The consultant(s) will play a key role in helping us clarify our mission, set actionable goals, and develop a comprehensive strategy that aligns with our vision for the future.This process will help us focus our efforts and resources on securing the most impactful change for migrants and refugees at risk of destitution and homelessness. Undertaking this process now will help us ensure that our organisation is in a strong position to respond to future challenges including increasing hostility towards migrant communities, deepening economic inequality and the ongoing housing crisis.

Objectives of the consultancy

· Review our current vision, mission and values

· Identify the key strengths of our current approach and our impact areas.

· Explore areas for organisational development.

· Make recommendations for our strategic priorities for the next 5 years.

· Support the CEO and Board of Directors to draft a new Strategic Plan and updated Theory of Change that will guide our work from 2026-2031.

Relationships

The process will be led by the CEO in close collaboration with the Chair of the Board of Directors.

Person Specification

The CEO is looking for a thought partner who has the following:

• Demonstrable success in facilitating strategic planning processes, particularly for charities.

· Proven strategic and analytic skills, including the ability to identify and challenge on critical questions, choices, and pay-offs.

• Skilled at designing and leading workshops, managing group dynamics, and fostering consensus.
• Ability to communicate complex ideas clearly and effectively, both orally and in writing.
• Flexible and responsive to the evolving needs of the process and organisation.

· A general understanding of the immigration sector and the needs of people at the sharp end of immigration policy.

Our Values

These are the values everyone at Praxis is expected to work according. Candidates are required to support, uphold and sustain these values.

We listen to the needs of our community

We always start with the insight from the people we support

We strive for a better way

We are ambitious for change and use our passion and questioning spirit to help us make progress.

Everyone belongs here

We create respectful, empathetic relationships that ensure everyone feels valued and seen

We learn together

We make space for individual and collective learning so we can elevate our impact

Timeline

To register your expression of interest please send the proposal.

The deadline for submission is 24 February 2025 before 23:59.

We would like to appoint a consultant in March 2025 and conclude the process at the latest by end of January 2026.

Application process

We welcome expression of interest proposals, which should include:

· Proposed project process, including a rough breakdown and timeline for the project.

· Fee, including VAT (if applicable). Our budget for this work is limited to £10,000, including VAT.

· The names and CVs/ profiles of the consultant(s) and the role which they will play.

· Any additional value you would bring within the price.

To register your expression of interest please send the proposal.

The deadline for submission is 24 February 2025 before 23:59.

Further information about the interview process will be provided to successful applicants.

Hybrid working, split between:

• House of Sport, 190 Great Dover Street, London, SE1 4YB

• Remote work from home

The expectation is for the successful candidate to spend 1–2 days per week at the House of Sport with the Upshot team, with the remainder working remotely. Additional in-office days may be required depending on business needs. Some travel may also be required to attend conferences and events.

About Upshot Systems CIC:

Upshot Systems CIC is a community interest company (CIC) dedicated to supporting non-profit organisations to manage, monitor and evidence their social impact. Upshot has a unique story born out of a need for organisations to explain to the outside world the change they are creating. Originally created at the Football Foundation, Upshot was built to help funders and deliverers collect good data, understand their progress and report on their impact.

Working at the intersection of technology and impact, Upshot has extensive reach, working with over 1400 organisations around the world and has a rich history of delivering value for our many loyal clients like Lord’s Taverners, Premiership Rugby, Rank Foundation, London Youth and Blackpool Council.

Our mission is to build a global community of impact-led organisations who use data to make better decisions to serve their communities. We do this by providing capacity building support around good impact measurement practices, giving access to our state of the art SaaS tool to help organisations collect good data and support organisations with data visualisation and storytelling.

We are now in a position to scale our impact to new international markets and become a global driver of effective use of data and stories by non-profit organisations. To grow to our potential we need additional leadership, expertise and vision on our Senior Leadership Team and are looking for a skilled professional to join us.

Role Overview

The COO will be responsible for overseeing and improving Upshot’s internal operations, ensuring effective delivery across HR, finance, operations, legal, data protection, and board management. As a senior leader, the COO will act as the internal face of the business, inspire innovation, and support the CEO in executing Upshot’s strategic vision.

This is a new pivotal role for a strategic and hands-on operator who thrives on building scalable systems and fostering a positive company culture in a purpose-driven organization. As Upshot currently outsources most of these functions and responsibility is spread across the team, this role requires a doer—someone who isn’t afraid to roll up their sleeves, dive into details, and make a tangible impact across the business.

Key Responsibilities

HR and Team Culture

• Oversee HR policies, processes, and issues, liaising with the outsourced HR team.

• Manage payroll, employee benefits, and team culture initiatives.

• Champion learning and development opportunities for staff.

• Foster a collaborative and inclusive workplace culture.

Finance

• Lead financial planning, budgeting, and forecasting.

• Oversee client renewals, working closely with the Head of Account Management

• Liaise and manage the outsourced accountant and bookkeeper.

• Manage financial systems, including Xero, ensuring compliance and accuracy.

Operations

• Streamline systems and tools to drive internal efficiency.

• Oversee our CRM system and data accuracy across the team.

• Analyze operational data, identify efficiencies, and implement solutions.

• Manage insurance and other organizational administrative needs.

• Act as the point of contact for our outsourced IT management company and other suppliers

Data Protection and Cybersecurity

• Oversee Upshot’s data protection policies and compliance with regulations.

• Lead the internal Data Protection Champions team.

• Work with legal advisors on data and operational matters.

Board and Strategic Support

• Support the CEO with board management and reporting.

• Draft board papers and present insights as required.

• Contribute to strategic discussions and decision-making.

• Implement enhanced monitoring and reporting frameworks to track and improve performance, risk identification and mitigation, and deliver agreed outcomes. 

• Maintain, monitor and report on agreed operational delivery plans and KPI measures throughout the year

Commercial and Business Development

• Work with the CEO and Head of Growth to diversify income streams.

• Support global expansion initiatives and partnerships.

• Collaborate with the Head of Account Management to scale client operations.

• Cultivate productive relationships with external stakeholders, sector leaders, charitable and statutory agencies, suppliers, partners and clients, ensuring Upshot is well positioned to capitalise on potential business opportunities.

Product and Client Success

• Work closely with the Head of Product to ensure operational alignment with product goals.

• Provide strategic input to help the Account Management team enhance client experience as the client base grows.

Leadership and Innovation

• Drive operational efficiency, effectiveness and high performance across the team.

• Cultivate a high-performance culture within the team, creating the conditions for continuous improvement, innovation, collaboration, accountability and psychological safety.

• Represent Upshot at events, conferences, and other public engagements to promote and advocate for the organisation’s mission and initiatives.

• Identify and implement innovative solutions to drive the company forward.

• Support staff growth and provide leadership as the team scales.

Additional Information

As Upshot grows, the COO role will evolve to include line management responsibilities and broader strategic input across the business.

Person Specification

Advanced Knowledge of:

• Internal operations management, including HR, finance, and IT systems.

• Cybersecurity and data protection practices.

• Budgeting and financial planning tools, such as Xero.

• Advanced Excel skills

• CRM systems and operational analytics.

Proven Experience in:

• Providing senior leadership at the same or similar level within another comparable organisation, or organisation in an adjacent field.

• Financial management, including budgeting, forecasting, and overseeing renewals and contracts.

• Scaling internal systems and processes in a growing organization.

• Managing outsourced partners, including HR, IT, Legal and accounting services.

• Board reporting and strategic collaboration with leadership teams.

• Fostering team culture and delivering employee development initiatives.

• Supporting international expansion or scaling operations across multiple markets.

Other qualities include:

• Strategic thinker with a hands-on approach.

• Excellent communication and collaboration skills.

• Strong analytical and problem-solving abilities.

• Passion for data-driven insights and operational excellence.

• Enthusiasm and interest in the nonprofit sector

If you are interested, please fill out the short form and complete your application on our website before 11.59pm on Sunday 16th March 2025. Interviews are planned to be held the week commencing 31st March and the 7th April 2025.

Our Mission

We're Tutors United. We're on a mission to end the attainment and employability gap through the power of community-based tutoring. We support young people to thrive at two key transition points – from primary to secondary school, and from university to employment.

What We Do

Working with housing associations and other local partners, we run free tutoring programmes for primary school children and their families, providing access to vital educational support to those who need it most. We're proud to serve diverse, low-income, refugee, migrant, and multilingual communities across London, the Midlands, and the North West. We hire, train, and pay inspiring university students – most of whom also come from low-income households – as tutors, providing them with meaningful, paid work experience and wider support to boost their careers.

Each year, our work gives hundreds of young people, parents and carers the knowledge, skills and confidence they need to maximise education and employment opportunities. Now, we’re looking for an ambitious, highly organised and proactive person to join us as our new Finance and Governance Officer!

Job Purpose

This is an exciting time to join our small and impactful team, as we embark on a new four-year strategy. To meet our ambitious growth goals while sustaining strong core operations and compliance with charity and company regulations, we need to increase support for the CEO and Senior Management Team (SMT) and bolster our financial and governance capacity. This role is critical to achieving our strategic objectives to reach more young people than ever before, sustain the quality and impact of our programmes as we grow, diversify our funding and partnerships, and strengthen TU’s operations, so all staff can thrive as we scale-up delivery of tuition hubs across existing and new areas.

The Finance and Governance Officer will work closely with the CEO and COO to ensure the smooth running of TU, acting as the “glue” for the wider team and managing the day-to-day financial, governance and operational processes that are critical to high-quality delivery, compliance and impact.

The Finance and Governance Officer will provide robust and timely financial management support to the CEO, to ensure income is received and expenditure processed in line with our budgets. You will be responsible for processing incoming and outgoing payments within our bank and accountancy software, ensuring good records are kept, and liaising closely with our external accountants to deliver monthly accounts. You will support the CEO to tighten up our financial oversight, processes and compliance. You’ll also play a critical role in making sure our brilliant tutors and classroom assistants are paid each month, working with the wider team.

With an ambitious new strategy and an increased Board of trustees, a core aspect of this role will be to coordinate excellent governance support, to facilitate strong non-executive leadership and challenge as we grow. This role will be an advocate for governance and performance monitoring within TU, ensuring the team contributes to Board papers and KPIs, and supporting the CEO to meet governance deadlines. You will also pitch in with frontline programme delivery at pinch points during the year - such as helping with daily lesson support from 4-6pm, helping with our annual graduation event, or monitoring incoming enquiries.

We are looking for a proactive and conscientious individual who is prepared to challenge themselves and their colleagues. You will need to be solutions orientated, creative and comfortable communicating with people both internally and externally. If you are passionate about the development of young people, processes and performance, and want to see your ideas and skills come to life and underpin our growth strategy, you’ll love it here!

Location of role

Candidate can be based in London, Liverpool or Manchester. 

Job Details 

Please see full details in the attached Job Description.