Chief Of Staff To Ceo Jobs

Ambitious, successful, professional, committed and friendly.  That describes us.  If it also describes you and you have a passion for fundraising, then we’re keen to hear from you... 

We have 600 volunteers supporting unrepresented litigants in the civil and family courts in England and Wales, helping over 50,000 times last year.  At a time when legal support is increasingly limited, we have a vision that no one should have to go to court alone.  To make this vision a reality we have a focused fundraising strategy to ensure the charity has the resources it needs.

We’re looking for a Deputy Head of Fundraising to join our team, and grow income from individuals, major donors, corporate supporters, trusts and events.  It’s a big ask but you won’t be doing this alone – you’ll be part of a small supportive team, working closely together to build on the firm foundations we already have in place.

We’re open to applications from experienced team leaders and Senior Fundraising Managers ready to step up into leading several income streams. 

Job Title: Independent Gender Violence Advocate (IGVA)

Location: The Gaia Centre, Lambeth
Salary: £14,052 per annum, inlcuding London weighting
Contract type: Part Time, Permanent

Hours: 18.75 hours per week (working days to be discussed)

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

The independent gender violence advocate will work closely with victims of gender-based violence from the point of crisis, to provide high quality independent advocacy and support to survivors of gender-based violence at the highest risk and their children.

The role will be part of increasing the ability of partner agencies to recognise, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial and emotional abuse, female genital mutilation, forced marriage and honour-based violence). The post holder will empower survivors by providing them with emotional, practical and personal welfare support. The job involves ensuring that women are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. 

The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The job involves informing survivors of the full range of civil, criminal, and practical options that might increase their safety. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing Date: 09:00am 17 March 2025

Interview Date: 24 March 2025

This is a new role to be based in the UK supporting on raising funds/resources for our overseas operations. Primarily supporting healthcare projects implemented by our Médecins du Monde (MdM) partners, primarily MdM France, Spain and Belgium but also any other office managing international operations. Based in our London office, you will work closely with our MDM Network colleagues globally to ensure that UK funding opportunities from Trusts, Foundations and Institutional donors are delivering income for our network colleagues for international operations.

The role will include researching relevant opportunities, identifying the most appropriate projects, writing and submitting applications and ensuring excellent donor management, development and reporting. The role will also manage current relationships with overseas funders managed by our UK office and be the focal point for the START Network in MDM. There is a significant opportunity to grow our international income from UK funders, and this role will be leading this expansion at a time of growth within our network.

• Reports to: Individual Giving Officer (Retention)
• Direct reports: none
• Location: 27 Swinton Street, Kings Cross, London, WC1X 9NW* (minimum of 3 days per week in office)
• Status, hours: Permanent, full time
• Salary: Grade E, salary in the range £24,551 to £27,586** (depending on skills, knowledge and experience) plus benefits
• Closing date: strictly 9am, 10 March 2025

* We intend to move to a new office in March 2025, located closer to Farringdon
** A 2.6% inflationary adjustment has been agreed from 1 April 2025

Role summary

This role will support the expanding Fundraising team with all fundraising activities to ensure that good relationships are maintained with all Alcohol Change UK supporters. The Fundraising Assistant will undertake the financial administration and recording of all fundraising income as well as being the first point of contact for the team ensuring Alcohol Change UK delivers high levels of supporter care.

How to apply

Please see the candidate pack for details

Applications are reviewed anonymously. Question responses and CVs are separated on review, so please do not reference your CV in your answers. 

We monitor for use of AI in responses and will reject applications containing AI generated answers. 

Deadline for us to receive your application: strictly 9am, 10 March 2025. The online application form gives a date and time stamp to all applications. 

We will aim to get back to you by: 11 or 12 March 2025.  All applicants will receive a response. 

Interviews: 19 March 2025 (please save this date!)

The British Psychological Society is a registered charity and the representative body for psychology and psychologists in the UK. We are responsible for the promotion of excellence and ethical practice in the science, education, and application of the discipline.

About the Practice Team

Reporting to the Director of Research, Education and Practice, the Head of Practice will manage the Professional Practice and Development Team who produce practice guidance and continuing professional development products. The role will also manage the Workforce Education and Training Manager who manages strategic development of the psychological workforce; and lead on the strategic oversight of apprenticeship end point assessments.

About the role

As the Head of Practice, you will play a significant role in leading the development and implementation of initiatives to enhance professional practice. You will work collaboratively with employers, apprenticeship trailblazer groups and professional networks to develop and deliver practice guidance, continuing professional development products, and apprenticeship end point assessments.

This role requires a dynamic individual with a background in psychology, excellent leadership skills, and a keen understanding of delivering practice programmes that promote high professional standards and meet the needs of the current and future psychological workforce.

In this role you will:

• Anticipate and effectively respond to psychological workforce needs; practitioner development needs; identify gaps for new and emerging psychological roles; areas of good practice and routes into training.
• Lead the development and implementation of the society’s continuing professional development products, ensuring they are informed by relevant psychological theories and approaches, rigorous, high-quality research and reflect contemporary issues in psychological practice.
• Offer thought leadership, providing guidance and insight into professional psychological practice.

Key Accountabilities

You will:

• Work collaboratively with staff across the BPS and a range of external stakeholders to lead on the development, implementation and management of the BPS’s professional development and practice strategy, processes, and products.
• Provide strategic oversight of the delivery and evaluation of the BPS’s end point assessments for apprenticeships ensuring all assessments meet quality assurance standards and are compliant with regulatory requirements.
• Lead the strategic development of existing and new psychological professions including clear professional career trajectories, appropriate education, training, and CPD.

Key Skills

• Excellent strategic skills to assess situations quickly and confidently, prioritise effectively, consider the impact of decisions and drive solutions to completion.
• Strong relationship building and interpersonal skills to effectively communicate and generate trust and confidence among internal and external stakeholders.
• Proven commercial acumen, with experience of successfully managing professional development delivery, creating high user satisfaction to increase growth, impact and generate revenue.

For full details about this role, see the attached job profile or visit our website.

Mentor Recruitment Lead £32,000 per annum (pro-rata) plus London weighting if successful candidate is in London

Full time role (37.5 hours) with an initial 6-month fixed term contract continuing subject to funding.

Remote working, with the option for hybrid working (up to two days in the office) if located 45 minutes away from one of our offices in London, Manchester and Cardiff. 

At One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.

Would you like the opportunity to:

• Play a key role in bringing 1MM's new communications strategy to life and delivering its key outcomes?

• Be part of a dynamic, values-driven organisation working to achieve lasting social change?

• Work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain? 

• Help shape a growing organisation?

• Enhance your personal development and job satisfaction through monthly team training sessions, personal L&D opportunities and a 15 hour per year volunteering allowance?

If so, this may be the role for YOU!

1MM Mentor Recruitment Lead main tasks include:

●      Build, lead, own and execute 1MM’s mentor recruitment strategy

●      Source enough mentors to ensure 1MM has an oversupply (c.15% higher than demand) of fully trained, location relevant mentors available

●      Build a sustainable growth engine that ensures the pipeline of mentors remains sufficient on an ongoing basis

●      Work with key stakeholders across the business to improve conversion rates by refining our onboarding process

●   Meeting all quality assurance KPIs

• Establishing employers, professional networks, community groups etc. as Volunteer Providers.

●   Ensure key partners are smoothly handed over to the relevant colleagues within the business at the appropriate time.

●   Provide regular reports on progress related to the role.

For a more detailed job description, please see the job pack attached.

Remuneration and benefits: Salary bracket of £32,000 (pro rata) plus London weighting if successful candidate lives in London,, up to 6.5% employer pension contribution and 25 days holiday per year (pro rata). 

**Please note that applications submitted without a Covering Letter will not be considered**

For further details on how to apply, please see application guidelines attached.

An exciting opportunity to play a crucial role securing the funding needed to help young people thrive.  At an exciting time of growth for our charity, we are looking for an experienced, driven and enthusiastic Senior Fundraising Manager to join our team.  You will take the lead in managing and growing an existing portfolio of trusts and foundations, developing strong relationships and securing vital funding that enables us to continue to deliver our mission.

What is Jamie’s Farm?  Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.  As part of the dynamic HQ team we offer a beautiful and unique supportive working environment, a competitive salary, and the opportunity to be part of a team that is passionate about making a real difference.

More about the role:  As Senior Fundraising Manager you will write compelling grant applications and reports that clearly communicate the impact of our work, ensuring we maintain and increase funding in line with agreed targets. You will use your excellent interpersonal skills to cultivate lasting partnerships with funders. Taking a proactive approach, you will identify and secure new funding opportunities, expanding the network of trusts and foundations that support Jamie’s Farm.

About you:  We are looking for someone with proven experience securing funding from trusts and foundations, with a strong track record of writing successful applications for significant grants (£200k+). You will be a confident and persuasive writer, able to communicate our impact concisely and compellingly, while building strong and long-lasting funder relationships.

Proactive and tenacious, you excel at identifying and pursuing new funding opportunities. Highly organised, with keen attention to detail, you can manage multiple applications and deadlines effectively. You are also eager to embrace new ways of working, using AI and digital tools to enhance efficiency.

Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below.  Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.

How to Apply:  Please apply via the Jamie’s Farm website by clicking on the “Apply” button below. Read through the full recruitment pack and return both a completed application and equal opportunities form to the email address provided. We look forward to hearing from you!

Who are Guts UK Charity?

Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.​

We are the only UK charity funding research into the digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.​ 

Our mission is simple: to improve the lives of millions of people affected by digestive conditions 

The role of Communications Manager

​As Communications Manager you’ll champion our charity’s work and brand. You’ll play a pivotal role in our charity, providing communications support across key areas of Guts UK’s work, including information, research and fundraising, as we deliver our new five-year strategy.

As part of our comms team of four, you'll work to champion our charity, raise vital awareness of our work, and manage our reputation. You’ll support the planning and delivery of education and awareness events and will work on projects linked to our information support service, research, patient engagement and involvement, and fundraising.

You’ll help us to grow and extend our reach, with demonstrable experience planning, creating and delivering high quality, engaging and informative communications, campaigns and content across channels including website, social media and print.

You’ll take the lead on media and PR activities for the charity, so significant experience working within an in-house press service is essential. 

You’ll have strong leadership skills, be an excellent communicator, and will have a curiosity for keeping up to date with trends and sector developments.

Our ideal candidate will:

• Be a brave and bold communicator who values collaboration and connection, matching our values as a charity.
• Be a skilled, experienced leader who can support our small and talented team to elevate our communications, campaigns and content to the next level.
• Have a natural flare for transforming complex messages into engaging, easy to understand content.
• Have a desire for telling compelling stories that amplify the voices of people affected by digestive conditions.
• Be comfortable working with members of our community to share their experiences with understanding and compassion.
• Be friendly and approachable and will enjoy working creatively and collaboratively within a small team, as well as with external stakeholders.

It goes without saying that you must be able to demonstrate empathy with our cause in your daily work, however, the ideal candidate to join our team is one who has a genuine interest in digestive health or connection to our area of work. 

Location

We have offices in London and Huddersfield which are easily accessible by road or public transport. We support hybrid working but attendance in one of the offices [dependent on your location] is required on an average of 1 day per week. If you are interested in the role but have queries about office-base requirements, please contactus to discuss.

Please see the attached detail job pack for further information and how to apply. 

The newly-created role of Assistant Director of Communications and Marketing is responsible for building the profile of the Royal Hospital Chelsea, and clearly and confidently telling the story of its value and impact.

The Assistant Director of Communications and Marketing will develop and execute effective, integrated communications and marketing strategies that advance the Royal Hospital’s corporate positioning and increase awareness of and support for the organisation to help meet its core business objectives.

The successful candidate will have significant experience of working on high-profile campaigns in a busy press office or marketing agency environment. You will be responsible for delivering and overseeing impactful, multi-channel campaigns for a wide range of initiatives including the year-round programme of events at the Royal Hospital Chelsea and the Soane Stable Yard, as well as further afield with the launch of our Veterans' Outreach programme. You will have experience of developing a a team to deliver the strategic priorities, working collaboratively with internal and external stakeholders to build the brand and reputation of the Royal Hospital Chelsea. 

The Royal Hospital Chelsea has been the home of the iconic veterans of the British Army, the Chelsea Pensioners for more than 330 years. We offer excellent accommodation, comradeship and the highest standards of care in recognition of their loyal service to the nation. Any former soldier of the British Army over the age of 66, who is facing spending their advanced years alone, can apply for residence. About 300 army veterans live at the Hospital today, including those who have served in Korea, the Falkland Islands, Cyprus, Northern Ireland and World War II. Others may not have served in campaigns, but all understand what it means to be a soldier and the potential sacrifice that it entails.

The Royal Hospital is a Grade I and II listed site, a beautiful architectural legacy left to us by Charles II and Sir Christopher Wren. Maintenance of the site continues today with ongoing restoration work to ensure that this legacy lives on into the future.

How to apply: Please send your CV and a covering letter (no more than 500 words) setting out why you think you'd be the ideal candidate for this role. 

Application deadline: 5pm on Tuesday 11th March 2025

In-person interviews: Wednesday 26th & Thursday 27th March 2025

About Us.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

Job Opportunity: Immigration Supervisor

Location: St Pauls Advice Centre, Bristol
Salary: £21,674.40 actual (£36,124 full-time equivalent, NJC 26)
Hours: 21 hours per week (0.6 FTE)
Contract: Permanent
Application Deadline: 10 am, Monday 3rd March 2025

Are you an experienced immigration adviser passionate about social justice? Do you have the skills to lead and support a dedicated team in delivering life-changing immigration advice? St Pauls Advice Centre is looking for an Immigration Supervisor to play a key role in ensuring high-quality, free, and independent immigration advice for our community.

About Us

For over 50 years, St Pauls Advice Centre has been a pillar of support for the people of Bristol. We provide expert guidance on immigration, housing, benefits, and other essential issues—helping individuals and families to navigate complex challenges with dignity and confidence. We are committed to equality, inclusion, and empowering people through specialist legal advice and advocacy.

The Role

As an Immigration Supervisor, you will:

· Lead, support, and supervise immigration advisers and trainees

· Provide specialist immigration advice and casework at OISC Level 2 or higher

· Ensure casework meets high-quality and compliance standards

· Manage a caseload of complex immigration matters, including appeals and advocacy

About You

We’re looking for someone who is:

· OISC Level 2 or higher (or holds an equivalent qualification)

· An experienced immigration adviser with a strong track record in casework

· A supportive leader who can supervise and develop a team

· Passionate about empowering individuals and fighting for social justice

· Highly organised, with excellent attention to detail and problem-solving skills

What We Offer

· A supportive and inclusive workplace where your expertise makes a difference

· 30 days annual leave (pro-rata) + extra leave over Christmas

· 5% employer pension contribution

· Support to take OISC exams & register (if applicable)

The opportunity to lead and shape a vital community service

How to Apply

To apply, complete the Personal and Competence application Forms and the Equality and Diversity Form by 10 am, Monday 3rd March 2025.

We are currently seeking a Benefits Team Lead to join our team in Lincolnshire. The requirements of the role will include, supporting the Central Services Manager to develop an innovative and engaging benefits service for carers across Lincolnshire, create a culture of continuous learning, identifying gaps and developing new functions which contributes to contract delivery. Motivate and inspire a team, empowering them to thrive, through providing visible day to day leadership and management, and creating a positive environment, enabling the team to work together to achieve their goals. Cultivate and maintain relationships with key stakeholders, identifying and developing new partnership opportunities to create better outcome for carers. Support advisors with complex benefits enquires, appeals and service delivery. Be an active member of the Carers First team, collaborating with colleagues and Managers, providing benefits support and guidance.

To be successful you will have a working knowledge of social care and health, particularly in relation to adults and have excellent communication and interpersonal skills. You will have knowledge of DWP benefits, particularly in relation to carers, including fringe benefits. You will be able to lead and manage a remote team, with the ability to develop and empower individuals to be their best. You will also be able to evidence working in co-production and developing innovations to meet the needs of carers.

The location for the position is flexible but candidates must be willing to travel within Lincolnshire.

In return, you will benefit from working for a not-for-profit organisation that delivers a service which makes a real difference to people’s lives. We offer training and development to help you grow your career, good annual leave entitlement, flexible working options, access to our work-place pension, employee assistance programme and a Benenden Healthcare package.

If you are interested in becoming part of our team and have the skills and experience, we are looking for and are passionate about making a real difference then please read the Job Description and Person Specification contained within our Candidate Pack.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age. 

If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you.  Please note that if you have not been contacted within one week of submitting your online application, that your application has not been successful.

Carers First is an Equal Opportunities Employer

Positive      Collaborative      Ambitious

Manager, Water Governance and Resilience

Contract: Full-time, Permanent, 37.5 hours per week

Location: Remote/work from home, Canada based

Salary: $68,000 - $72,000 CAD per year with excellent benefits

About WaterAid

Want to use your expertise in water governance and climate resilience to make a lasting impact?

We need passionate, dedicated professionals. In return, you will be empowered to make a real difference. Together, we will create lasting change.

Join WaterAid Canada as Manager, Water Governance and Resilience to advance WASH advocacy and governance, ensuring sustainable and climate-resilient water, sanitation, and hygiene services.

About the Role

The Manager, Water Governance and Resilience includes, but is not limited to:

1. Policy research and analysis including:

• Policy analysis on water, sanitation and hygiene in Canada’s foreign policy including gender responsive climate finance for adaptation, mitigation, and loss and damage, in addition to biodiversity investment.  

• Support extensive engagement with civil society coalition partners to advance and grow WAC’s ecosystem for progressing our WASH and climate agenda in policies across sectors including food security, biodiversity, health, and gender equality.   

2. Engaging stakeholders in Canada and globally    

• In collaboration with the Head of Policy and Advocacy, promote WaterAid’s strategic goals, approaches, and values with civil society networks and strategic partners, highlighting the centrality of WASH in a wide range of contexts and sectors, focusing on climate change and the environment.   
• Explore new advocacy opportunities through expanded stakeholder engagement across private sector, youth and other networks.  

3. Thought leadership for water security, water governance and climate finance

• Provide subject matter expertise on climate finance to support integration of water security and WASH and understanding of applicable pathways to influence climate finance policy towards increasing investment.  
• Participate in knowledge exchange with fellow WaterAid staff in Canada and globally as part of internal working groups and communities of practice.  

Requirements

To be successful, you’ll need:

• A postgraduate degree in environmental studies, climate change, or water governance.
• 5+ years’ experience in international assistance, policy analysis, and advocacy.
• Proven ability to engage with civil society, government agencies, and donors.
• Strong expertise in WASH, climate finance, and governance.
• Excellent research and analytical skills, with experience in policy brief development.
• Willingness and ability to travel in Canada and internationally, sometimes in difficult environments (when travel is permitted).
• Ability to work independently and collaborate across global teams.
• Demonstrated ability to write high quality briefing notes, policy briefs, and influencing plans in English. 

Desirable:

• Experience working in low- and middle-income countries.
• Proficiency in French or other WaterAid working languages.
• Knowledge of Canada’s reconciliation policies and Indigenous water rights.
• Fundraising and grant proposal development experience is an asset. 
• Experience within a global federation and Canadian civil society a strong asset 

How to Apply: Click ‘Apply’ to submit your CV, Cover letter and answer the following questions:

• Have you previously worked in an advocacy or policy role focused on climate change, water security, or sanitation?
• Are you familiar with Canada’s foreign policy on water, sanitation, and hygiene, including climate finance and biodiversity investment?
• Do you have experience engaging with stakeholders in government, private sector, youth networks, or Indigenous communities?  Please provide an example related to the Canadian context

Closing date: March 18, 2025, at 10AM EST.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries.

Benefits

Our Commitment: WaterAid Canada's talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Equal Opportunities: WaterAid Canada is an equal opportunities employer, committed to achieving the highest standards of diversity, fairness, and equality. We strongly encourage applications from people with disabilities, visible minorities, and people of diverse backgrounds. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Safeguarding: WaterAid Canada is committed to safeguarding and protecting children and vulnerable adults. Our recruitment processes ensure that all candidates undergo appropriate background checks before employment is confirmed.

About Gaddum

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Our aim is to empower and enhance the lives of people in Greater Manchester.
 

Outline of service:

Gaddum and Manchester Mind have come together to provide a new and innovative service which will support people to leave inpatient mental health settings and return to their community with the support they need to recover and remain well.

As a team, we will deliver psycho-social interventions, advocacy, housing and welfare rights advice and peer support. There will also be tailored support to young people (those under the age of 25). All we do is underpinned by listening and ensuring people feel heard – because we know that when people are listened to, they recover. The team will be working with colleagues within the mental health, primary care, inpatient and community sectors.
 

Job Purpose of Senior Administrator:

To provide high quality administrative support to the Discharge from Hospital Team – this will be a team based between Manchester Mind and Gaddum.

Your role will provide much needed support for monitoring, data and evaluation requirements of the service and the management of inbound webform referrals (including outcome/ feedback forms on our case management system).

You will also respond to or delegate emails and voicemails to the service appropriately, requiring a good knowledge of the service. You will also support the Service Manager with the improvement and development of administrative and reporting functions.
 

Main Duties and Responsibilities

Administration and Project Support

• To complete specific tasks allocated through work plans and project plans, independently.

• To manage resources of the service, maintaining the resources folder, ultimately ensuring people have the right information where and when they need it.

• To amend and update resources as needed on Canva, developing and updating them as required.

• Support the development of communication materials including Easy Read Guides with support from Service Manager.

• To coordinate the arrangement of meetings, conferences and other events.

• To minute and keep a record of meetings as required.

• To manage the purchasing of service and employee resources as required using Gaddum finance processes.

• To curate online resources, internally and externally.

• To develop and maintain administrative systems as needed.

Reporting and Monitoring

• To compile data as requested to assist in the production of monthly and quarterly reports as requested following standard operating procedures

• To run reports as appropriate using agreed databases (such as, but not limited to, NHS and Local Authority) databases.

• To build, run and amend reports to meet changing reporting requirements.

• To ensure data relating to client contact are accurately recorded on our case management system (such as, but not limited to, referral and feedback forms).

• To use Microsoft Excel and any other appropriate system to review and manage reports in line with data reporting requirements.

• To input outcome monitoring forms accurately on to case management systems from a range of mediums including online forms, paper form and other formats as preferred by the client.

• In respect of data entry, identify and support the organisation’s migration into technological solutions that remove the need for third person data input.

• Ensure best practice Information Governance approaches are in place to maintain the best data management systems possible – ensuring compliance with the Information Commissioner’s Office and Gaddum’s Information Governance Framework.

Managing referrals and maintaining records

• Process inbound webform referrals, checking for accuracy, duplication and completeness of data.

• Support, alongside colleagues, the development of referral routes that align with service needs.

• Identify gaps in completeness of data for reporting requirements and develop solutions to address them going forward (e.g. identifying training options to upskill colleagues).

• Ensure best practice Information Governance approaches are in place to maintain the best data management systems possible – ensuring compliance with the Information Commissioner’s Office and Gaddum’s Information Governance Framework. Communication with clients and professionals

• Managing team inboxes, responding to emails as appropriate and delegating communication to appropriate colleagues.

• Respond to voicemails as appropriate, ensuring people receive a timely and professional response and resolving issues with as fewer contacts as possible.

• Contact clients for feedback, where appropriate, and accurately input feedback into outcome monitoring fields.

Want to use your coaching skills to make a real difference? If so, we would love to receive your application for our Social Enterprise Work Coach vacancy! This is an exciting, hands-on role where no two days will be alike. You might be developing a work experience pathway one day, then working alongside a Companion (formerly homeless adult who lives and volunteers at Emmaus) in a shop and leading by example the next. You’ll supervise work, coach Companions and volunteers to develop their working practices and monitor and report on progress outcomes. You will use your people-skills to work closely together with colleagues to best support the individuals you are working with. 

This new project will use a strengths based approach to support participants to develop meaningful work skills, to get more out of their work placements here at Emmaus and to build the professional skills and personal resilience needed to move on into paid employment.