Chief executive officer jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Kenelm Youth Trust is seeking a Retreat Centre Director to head up both the Alton Castle and Soli residential centres based in Alton, Staffordshire. You will be required to live on site in order to fulfil role requirements.
The Retreat Centre Director will have overall responsibility for the co-ordination and delivery of the residential programmes, day retreats, outreach work and school missions and will work collaboratively with the senior leadership of the Kenelm Youth Trust.
We are seeking an experienced youth work manager to shape and develop the programmes across the site. The role carries considerable responsibility for the community life and working with schools and groups to design tailor made retreats and programmes.
Competitive salary, Excellent Pension Scheme, Attractive On-Site Accommodation
Closing date for applications is 12 noon on 10th April 2025. Interviews commencing 14th April 2025
KYT is committed to safeguarding and safer recruitment
Registered Charity Number 1144209
Please note we only accept applications using our application form.
The client requests no contact from agencies or media sales.
The Amateur FA have a vacancy for a Designated Safeguarding Officer
You could you be part of the team responsible for ensuring that Safeguarding Standards are upheld within grassroots football across Amateur FA football, whilst helping to promote and shape safeguarding best practice throughout the game
This fantastic opportunity offers the right candidate the chance to join our team and supporting the development of Clubs, Leagues and Match Officials across the game.
Our offices are based in London, near Old Street and Islington. We offer hybrid working in a friendly team.
Position: Designated Safeguarding Officer
Contract Type: Permanent
Hours: 14 hours per week
Salary: circa £13,400pa (Full Time Equivalent ~ £33,500)
Based: Amateur FA, nr Old Street, London (with Hybrid working available)
This position reports to the Head of Operations and will function to drive Safeguarding365 Standards across football the Amateur FA. You will work with the volunteer workforce to deliver best practice, in conjunction with The Football Association.
The successful candidate will help local volunteers across the game to administer, play, coach and officiate in a safe environment. Supporting the network of volunteers and professionals who keep the game safe and enjoyable for all is at the heart of how we operate.
It is of high importance the successful candidate communicates clearly, provide excellent customer service and ensures safeguarding is of paramount consideration whilst undertaking all aspects of their role.
Benefits Include:
- Build a career in football with the local governing body of the grassroots game here in Amateur football
- Access to high-quality training, networking and personal development opportunities
- Opportunities to progress your career across the County FA Network and at The FA
- Employee Assistance Programme offering support across a wide range of areas
- Nike staff uniform provided and the opportunity to buy Nike products at a discount
- Company laptop and mobile phone, access to tickets for events at Wembley Stadium, access to BHN extras discounts programme including cyclescheme
- Flexible and remote working as appropriate, starting with 10 days holiday (pro rata from 25 days plus bank holidays)
How to Apply
Please download the job description above for further details of the role. Once you are familiar with our requirements, please submit your application, covering letter and CV through the link below.
Applications close at the end of Monday 5th May 2025.
Interviews will commence thereafter and will take place at The Amateur FA Office, Unit 3, 7 Wenlock Road, London N1 7SL .
To grow and support a fun, fair, friendly football environment




The client requests no contact from agencies or media sales.
The Bread and Butter Thing – Philanthropy Lead
Salary: £60-£70k per annum.
Contract: Permanent, flexible working considered.
Location: Office-based in Greater Manchester, with flexibility on how and when you work.
The Bread and Butter Thing (TBBT) - whose mobile food clubs give access to low cost weekly shops and affordable food to communities starved of money, food and resources - is seeking a passionate, strategic and proactive fundraising leader to join their dynamic team at a pivotal time in the charity’s growth.
The charity’s vision is to make life more affordable, to build strong communities and to reduce food waste. Since launching in 2016, The Bread and Butter Thing has grown rapidly – now reaching over 100,000 people through more than 140 community hubs across the North of England, with an annual income of circa £6 million. As well as tackling food poverty, the charity creates spaces that foster community connection, reduce social isolation, and improve general wellbeing.
This role will take a lead on growing and diversifying income from trusts, foundations, corporates, major donors and public sector sources, and will be responsible for championing a culture of partnership, building meaningful relationships and helping to amplify the organisation’s impact and story.
The Philanthropy Lead is central to TBBT’s ambitions to grow their geographical reach and raise their national profile to reach more communities, working to shape and deliver a high-value fundraising strategy, lead multi-sector funding bids, and work hand in hand with delivery teams, partners, and stakeholders. As the subject expert in fundraising, the post-holder will be hands-on in developing proposals and cases for support, managing key accounts, and working as an active member of the Senior Leadership Team to identify and progress opportunities.
The ideal candidate will have a proven record of building relationships and securing income from high-value sources, including trusts and foundations, corporates, major donors and public bodies. You will have experience of developing and implementing successful fundraising strategies with measurable outcomes. A strong understanding of the funding landscape for community development, poverty reduction, and/or food justice would be an advantage.
As well as having excellent communication skills you will be an outstanding relationship-builder, able to connect with funders, partners, communities, and colleagues. You will be a strategic thinker, comfortable working in a dynamic, fast-paced environment. Final you will be collaborative, proactive and passionate about tackling poverty, food insecurity, and inequality.
Joining an agile and fast-growing organisation with big ambitions and which is unafraid to do things differently, this is a fantastic opportunity to take ownership and directly shape the next phase of the charity’s development.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Tuesday 6th May, 9.00am.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background
The Independent Schools Council (ISC) is a trade body which represents the independent schools’ sector in the UK. It comprises seven stakeholder associations who represent over 1,400 independent schools, educating more than half a million children. ISC schools are diverse, spanning day and boarding, single sex, SEND and faith provision. The great majority of children in UK independent schools are in ISC schools. ISC is strictly independent of all political parties and acts to support member schools in the interests of all children.
Debates over the taxation of independent schools has meant the sector having a high political profile. With a new government, it is important the sector continues to build relationships with Ministers, civil servants and politicians of all parties to highlight the positive work of our schools in supporting pupils across the independent and state sectors and addressing the challenges facing education.
The role will be a permanent, full-time contract operating out of our London offices near St James’s Park underground station. Staff are able to work from home for part of the week.
Main purpose of job
Reporting to the Head of Policy, the successful candidate will deliver our public affairs workplan and support the development of policy positions. In particular, they will be responsible for building political relationships at national level while supporting schools to build local relationships with their MPs.
Person specification
· At least three years relevant political or public affairs experience.
· Ability to deliver public affairs work independently, working under the strategic supervision of the Head of Policy.
· Compelling, credible and confident communicator, able to:
o Write persuasively and with clarity
o Represent ISC in meetings with MPs, peers, civils servants and externals stakeholders at senior level
· Excellent working knowledge of Parliamentary and Whitehall processes.
· Ability to provide political counsel to senior ISC staff and member associations.
· Ability to build and develop a portfolio of external contacts and advocates.
· Can analyse policy documents and highlight issues of concern for member schools.
· Experience of responding to government consultations and select committee calls for evidence.
· Used to dealing with complex and changing issues in a challenging environment and able to respond flexibly and quickly as priorities change.
· Excellent planning and project management skills, with ability to prioritise and meet deadlines.
· Knowledge of education policy would be an advantage.
Personal attributes
· Highly literate and well versed in current affairs with excellent attention to detail.
· Motivated and proactive. Able to build productive internal and external relationships through professionalism, earning trust through the quality of work.
· Able to work well under pressure and prioritise effectively.
· Track record of seeing projects through to completion
· Able to communicate with confidence and clarity.
Specific responsibilities
To deliver ISC’s public affairs and policy activity including, but not restricted to, the tasks below:
· A priority is to develop good working relationships and links with association staff in the interests of maximising impact by working together.
· Develop and implement the public affairs and Parliamentary strategy for ISC.
· Implement political contact programme with Parliamentarians and external stakeholders; including attendance at party conferences.
· Advise and support school heads when engaging with local MPs and councillors; produce engagement toolkits.
· Advise the Chief Executive, senior staff and member associations and schools on effective public affairs approaches.
· Become a trusted source of political advice to member associations and schools, present at member meetings and conferences.
· Monitor Parliamentary activity – identifying issues, people to contact and writing weekly political update.
· Write briefings ahead of Parliamentary debates and engage with those taking part.
· Draft submissions to government consultations and select committee inquiries, working with members associations and schools to develop relevant policy positions.
· Work with the ISC media and communications team to ensure messaging is aligned, supporting the public affairs strategy and campaigns.
Other Benefits: 25 days holiday per annum (plus bank holidays) rising to 30 days after one year’s service (and at the commencement of the next holiday year); in addition to the annual allowance the office is closed between Christmas Day and New Year’s Day; 10% employer pension contribution; hybrid working with a minimum of two days per week in the office.
ISC is an Equal Opportunity Employer and welcomes applications from all suitably qualified people.
The client requests no contact from agencies or media sales.
We are seeking a compassionate and dynamic leader to bring their experience and skills into the new role of Centre Manager/Charity Leader at St Christopher’s Community Centre, helping us build community, hope and opportunity.
The Centre Manager/Charity Leader will be responsible for the day-to-day leadership of all aspects of St Christopher’s Community Centre. St Christopher’s Community Centre is the new name for the recently combined work of the Family Centre and the Good Neighbours Project at St Christopher’s. Located at the heart of the Holmewood estate, we operate throughout the week with a varied offer of activities and support services for older people, parents with babies and toddlers and youth and children’s work. With an average weekly footfall of over 400 local people and a history stretching back over 30 years, we are a well-respected organisation at the heart of our community. In the midst of a time of change, this new role is an exciting opportunity for someone to take the organisation forward into the future.
The Job Pack including the Job Description and Person Specification is available using the 'Apply now' link below. Application is by CV and Letter of Application - full details are within the Job pack
The closing date for applications is the 12 noon on Thursday 24 April 2025
Interviews will take place on Thursday 8th May
If you would like to have a conversation about the role and/or visit the project before applying, please use the contact details in the Job Pack to arrange this.
Creating Hope and Building Community
The client requests no contact from agencies or media sales.
Are you an experienced finance manager, with a great head for business, a sound understanding of charity governance and excellent communications skills?
Would you like to use your skills and experience to help a leading conservation charity protect and restore Devon’s amazing nature?
The Director of Finance & Governance is a new role within DWT’s welcoming and supportive senior leadership team. You will be responsible for the financial management, business planning and governance of DWT and its trading subsidiaries. You will grow financial capability across the whole organisation and make sure that everyone within the Trust can understand the charity’s finances and has the information they need to make good business decisions. You will ensure that DWT’s resources are managed in line with best practice and are having the greatest possible impact for Devon’s wildlife.
This role is both strategic in nature whilst also requiring active participation and direct involvement in the management of financial systems and processes.
If you are CCAB qualified or equivalent, are commercially astute, excellent with people and want to be part of a brilliant organisation that is making a real difference for our natural environment, this could be the role for you.
This is a full-time permanent post based at Cricklepit Mill, Exeter with the option of working at home for up to 3 days per week. We are open to consideration of other flexible working requests.
Interviews are being held on Monday 19 May and Tuesday 20 May (PM). Second interviews will be held on 3 June (AM).
We welcome candidates of all backgrounds and abilities who meet the essential criteria for this role. To achieve our vision, we need more people, and more diverse people, on nature’s side. We are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves.
For further information and to apply for the post, please visit our website
DWT is committed to the principle of equal opportunity in employment.
Registered Charity Number no 213224
The client requests no contact from agencies or media sales.
Digital Technology Project Manager - 18 months contract
Salary offered: £47,460 per annum
Charity People are very pleased to be partnering with a Social Care charity, which provides high quality support and care to vulnerable people in North-East London. The organisation is proud to empower the people they support to live fulfilling lives, make positive choices, and embrace opportunities that matter to them. They believe in engaging, enabling, and empowering the people they support to make positive choices and live the lives they want. Care is at the very heart of everything they do.
About the role
This pivotal role will drive organisation's digital maturity, overseeing the implementation of key systems such as Digital Care Records, Time-Attendance, M365, and other business-critical platforms. You'll work collaboratively with senior leaders and operational teams to deliver projects that improve efficiency, streamline processes, and foster a culture of digital confidence across the organisation.
Given the nature of our services, we're particularly looking for someone with experience in the Care Sector or a related field such as healthcare or social work, who understands the operational and regulatory complexities of delivering frontline care. The first major project you'll lead will be the implementation of a new digital care records system, and sector insight will be key to ensuring success from the outset. Reporting directly to the executive Director of People and Corporate Services, you will be working very closely with internal and external stakeholders, as well as managing the Care and Support Technology Officer.
If you're an experienced digital leader with a passion for transforming organisations through technology, this role offers an exciting opportunity to make a meaningful and lasting impact in a values-driven environment.
Key Responsibilities
- Lead the delivery of Outward's digital transformation strategy, ensuring alignment with organisational objectives.
- Manage end-to-end project implementation, developing systems such as digital care records - Nourish, M365, etc.
- Work with teams to design and deliver training programmes that improve digital literacy and enable effective system use.
- Ensure seamless integration and ongoing optimisation of digital systems across the organisation.
- Identifying, managing risks and implementing effective solutions.
- Use data and analytics to drive decision-making, monitor performance, and demonstrate impact.
- Develop processes to monitor system performance, troubleshoot issues, and manage system upgrades.
- Ensure systems are configured to capture and report key performance indicators, enabling data-driven decision-making.
Essential:
- Degree in IT, Computer Science, or a related field, or equivalent professional experience.
- Proven experience leading digital transformation projects, including successful systems implementation and embedding.
- Demonstrable experience and knowledge of systems development, integration, and maintenance-including platforms such as Care Records (e.g. Nourish) and Time & Attendance systems (e.g. Sona).
- Excellent project management skills, including planning, budgeting, and stakeholder engagement.
- Strong analytical and problem-solving abilities, with experience in identifying risks and implementing effective solutions.
- Established experience in producing both high-level strategic and operational reports, using data and appropriate reporting tools.
- In-depth knowledge of digital systems, including M365 and other business-critical platforms.
- Strong understanding of data security, compliance, and regulatory standards (e.g. GDPR).
- Exceptional communication skills, with the ability to convey technical concepts clearly to both technical and non-technical audiences.
Desirable:
- Project management certifications (e.g., PRINCE2, Agile, or PMP).
- Experience in the care or non-profit sector.
- Experience in implementing, or developing, or using the following systems: Sona Time Attendance, Nourish care records, Workable ATS, iTrent HR system.
- Knowledge of assistive technologies and their application in care delivery.
The role will be closing on 22nd April, 2025. The client receives suitable CVs, they may close the role early.
First stage interview w/c 28th April,2025 - brief MSTeams call with the Hiring Manager
Second stage interview will - formal interviews + assessment on the day + Service Users conversation w/c 5th May, 2025
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Head of Fundraising and Development
Be part of a Wilder Future
To help create a wilder future for Staffordshire, we are seeking a driven and passionate Head of Fundraising and Development who can develop and deliver a fundraising strategy to significantly grow our income.
Join an organisation that protects and enhances the wildlife and wild places of Staffordshire and promotes understanding, enjoyment and involvement in the natural world.
Position: Head of Fundraising and Development
Location: Staffordshire/Hybrid (3 days per week in the office)
Hours: Full time 35 hours per week
Salary: £50,000 per annum
Contract: Permanent
Closing Date: 9am on the 7th May
Interview Date: The first-round of interviews will be held online on 16th May. The second round of interviews will be held in person at the Wolseley Centre, during the week of the 19th May.
The Role
Staffordshire Wildlife Trust had an income of £4.7m in year ending March 2024, and this has grown again in the last 12 months. To push ahead with the Trust’s vital work to restore the natural environment across Staffordshire, and to meet the strategic goals by 2030, the Trust needs to increase its revenue substantially.
You’ll be leading a dedicated fundraising and communications team currently made up of 10 staff but set to grow. This position is a new one, and one of the key recommendations of a fundraising research assignment conducted at the end of 2024.
The Head of Fundraising and Development will report to the Chief Executive and be a member of the Senior Leadership Team.
Key tasks include:
• Develop and implement a five-year fundraising strategy
• Develop a fundraising culture across the Trust
• Co-develop bottom-up, evidence-led income forecasts with your team and relevant Senior Leadership Team members
• Take overall responsibility for all fundraising
• Oversee the exploration of new income generating opportunities
• Oversee the management of all fundraising systems/processes (fundraising database and financial information)
• Be responsible for all internal and external communications
• Embed a culture of high performance amongst the team.
About You
The Head of Fundraising and Development role is a unique opportunity for an ambitious and innovative fundraising professional to develop and deliver a comprehensive fundraising strategy. You will be an effective leader, comfortable delegating authority in areas where you have less expertise to the experts in your team.
An inspiring leader, you will have exceptional people management skills, with the ability to influence at all levels. You should be willing to work flexibly as your team requires it, this may involve working at events outside of normal hours to support your team.
You will have experience of:
• Growing voluntary income in charities across a range of channels
• Successful fundraising across grants (charitable trusts, the National Lottery and Landfill Communities Funding), companies, individual giving, major donors and legacies
• Managing membership schemes and an understanding of generating income from Trading activities would be an advantage
• Change management, and an understanding that sustainable change requires taking people with you, and that this requires consultation, patience, flexibility and adaptability
• Developing, implementing and evaluating strategy across a range of income streams will be business as usual for you.
Your experience should be heavily-weighted towards fundraising rather than communications, although an understanding of communications and how it supports fundraising, is essential.
This is a UK-based post and applicants must be living in and have the right to work in the UK.
Benefits include:
• 10% Non-contributory Pension
• Employee Assistance Programme
• Life Assurance
• Salary Sacrifice schemes for cycle to work and Electric vehicles
• 25 Days basic holiday allowance, plus bank holidays, and extra Christmas leave
• 15% discount in our cafe
• PPE and uniform provided as required
The Organisation
Join the county’s leading conservation charity, committed to protecting wildlife and inspiring a life-long love of nature. Our climate is in crisis and nature needs our help, but together we can make a difference. The 50-year vision is for a thriving county with wildlife at its heart, which everyone enjoys, values and wants to play their part in protecting and improving.
Staffordshire Wildlife Trust invests in people and culture and is committed to creating an engaging, supportive and inclusive workplace for all and providing opportunities for development, training and growth. There is also a range of benefits such as flexible working and an employee assistance programme.
You may also have experience in areas such as Fundraising, Fundraising and Development, Head of Fundraising, Head of Fundraising and Development, Director of Fundraising, Director of Fundraising and Development, Income Generation, Wildlife, Conservation.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Purpose of the Job
Advice Quality and Operations Managers will make sure clients get accurate and appropriate advice and that advisers are supported and can develop their skills.
Maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day-to-day basis and using those insights to drive advice service development.
This role is vital in fostering a culture of quality and excellence within the agency, ensuring that both staff and volunteers are well-equipped to deliver exceptional advice services to clients.
Job Description
Strategy and planning
- Work with the Head of Advice to develop and deliver an operational plan to support delivery of the strategic priorities, which is measured, monitored and reported up to the CEO and Board of Trustees.
- Co-ordinate activities, procedures and systems so as to promote the common policies and practices with the appropriate advice services.
- Ensure that the strategy is accessible to and understood by all staff and volunteers and they know the role they play in achieving our goals.
Risk management and compliance
- Regularly review the risks to which the charity is exposed to relating to Advice Services and provide assurance that systems or procedures are in effective operation to manage those risks.
- Ensure the use of systems in place to meet the requirements of all applicable regulatory bodies relating to the Advice Service Delivery.
- Working with the rest of the management team ensures that good data protection practices are embedded in our day-to-day operations.
- Assess requests made in relation to GDPR.
People management and development
- Support team members in continuous learning that will equip and develop people to deliver outstanding advice delivery. Responsibility for the delivery of the training and development plan for the Advice Services Department including, sourcing, delivering, evaluating and maintaining records.
- Supervise the work of paid staff and volunteers
- Maintain and develop standards of service delivery.
- Advise the Head of Advice on staffing and service-related issues.
- Plan and allocate work, monitor achievements of deadlines and key performance indicators and provide support as appropriate.
- Ensure that the service area and projects are adequately resourced.
- Ensure recruitment and selection of paid staff and volunteers as appropriate.
- Develop inclusive learning and development activities to meet quality standards and the organisation’s learning and development plan. Facilitate inclusive group and / or one-to-one learning and development activities. Organise internal and external learning and development activities to ensure the competence and continuing development of staff and volunteers.
- Contribute to the assessment of competence of staff and volunteers. Co-ordinate assessment activities and make final decisions on competence.
- Working with the rest of the leadership team ensures the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010.
- Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy.
- Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development.
- Ensure Training is delivered and records confirm all client facing paid staff and volunteers that may be involved in providing money and debt information and advice have completed an accredited training programme
- Direct reports: Dependent on advice area, between 5 to 11 Advisors per AQOM, plus volunteers.
Operational performance management
- Maintain, develop and monitor effective and relevant performance indicators and management processes, with particular emphasis on the application of customer insight data and feedback on complaints.
- In line with the Advice Quality Standard, work with the Head of Advice and the other Advice Quality and Operations Managers to ensure that staff and volunteers have adequate supervision and that advisers have access to support at all times when delivering advice to clients.
- Ensuring quality - actively supporting the quality of advice by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, and that research and campaigns issues are identified.
- Monitor the quality of advice given to clients to ensure that standards meet Citizens Advice requirements. Completing Case Checking, QAA Audits and independent file reviews (IFR) to ensure quality assurance at a whole service level. Using the insights to further develop the services to clients and skills of advisers.
- Maintain and develop standards of service delivery.
- Take part in internal consistency exercises at least quarterly.
- Providing support - actively supporting each team member to develop their skills and competences, by explaining, guiding, demonstrating, encouraging, suggesting, coaching, giving constructive feedback and challenging appropriately - adapting the level of support to individual competence and need, and taking account of the team as a whole.
- Manage the practicalities of the service: Including overseeing all practical issues relating to the service delivery, ensuring service delivery and adequate cover is in place, allocating the team to face-to-face work and other communication methods, checking waiting times and interview lengths, and if necessary, dealing with client or Citizens Advice emergencies.
- Provide technical support and act as consultant to the advisers.
- Monitoring of service delivery and advice service contracts performance to report against KPIs, with reference to outcomes for clients, identifying any issues and proposed actions. Reporting significant risks to the Head of Advice. Ensure that appropriate systems are developed and maintained for case recording, statistics, follow up work and quality control.
- Client Experience: Use our written process for dealing with complaints, ensuring that regulatory requirements are met (for debt and money advice complaints) to ensure Complaints are handled effectively and data is used to drive improvements where appropriate.
- Ensuring that appropriate data protection procedures are in place and are followed by all workers.
- Lead on safeguarding and gender violence issues in accordance with policies.
Other duties and responsibilities
- Understanding and acceptance of the need to work occasional evenings and weekends, both on site and on-call, as required.
Stakeholder Engagement
- Collaborate with management and other departments to align quality standards with organisational goals.
- Engage with external partners and regulators to ensure compliance with industry standards and share best practices.
Reporting and Analysis
- Prepare and present reports on advice quality metrics to management and stakeholders.
- Utilise data to identify trends, risks, and opportunities for improvement.
Confidentiality and safeguarding
- Confidentiality is a core principle of Citizens Advice. Support the team with the application of the confidentiality policy.
- Implementing adult and child safeguarding policies and training staff and volunteers how to identify and deal with safeguarding concerns.
- Dealing with a conflict of interest and ensuring our service takes the right action to protect the client, our staff and volunteers and the service.
Research and Campaigns
- Ensure that staff and volunteers consistently and accurately generate Advice Issue Codes (AICs), evidence forms and profile data and participate in the Network Panel Surveys
Person Specification | What you need to do this job
Essential Criteria
- Ability to lead and contribute to a team, including the ability to prioritise own work and the work of others, and take decisions in the day to day running of a busy service area.
- Ability to plan and manage projects.
- Commitment to continuing professional development.
- Experience of monitoring and maintaining service delivery against agreed targets.
- Ability to plan and prioritise own time and work and work of others in a pressured environment.
- Experience of analysing information to produce reports.
- Leadership and management ability within the context of understanding the needs of a voluntary sector organisation.
- Ability to communicate effectively in person, in writing and over the telephone with individuals and with a wide variety of organisations and audiences.
- Ability to meet Citizens Advice competence with a minimum of three years’ experience of involvement with advice giving.
- Ability to research, analyse and interpret complex information and to produce and present clear verbal and written reports.
Desired Criteria
- Significant experience managing large advice and helpline services which includes supporting individuals within at least one of the areas of – (for example) welfare benefits, debt management, housing, or health and social care issues.
- Demonstrable experience of driving innovation and service improvement within an advisory/customer focused service.
- Experience of supporting change.
- Well-developed staff management and leadership skills, with strong experience of implementing robust performance management processes.
- Proven ability to communicate effectively verbally and in writing, including excellent IT skills.
- Proven ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best.
- Experience in managing budgets.
- Ability to ensure best use of IT systems and packages in the provision of advice services and the ability to monitor and maintain casework systems and procedures.
- Ability to work with a variety of organisations and to earn and maintain the trust of those people with whom the Bureau deals.
- Ability to contribute to the team combined with willingness to learn and develop and have a positive attitude to change with an ability to plan ahead.
- Access to own transport and able to work at any service location in the Bureau’s area of operation as required.
Application Process:
To apply, please complete the application process on CharityJob. Please submit a concise supporting statement which includes examples and evidence of when you have demonstrated the attributes listed within the person specification. You will be expected to address each point separately and, in the order listed.
If you do not complete a full supporting statement in the requested format, your application may be rejected.
Addressing each point of the person specification
This is a key section of the application which allows you to provide evidence of your experience, knowledge, skills and abilities that are relevant to the role as described in the role profile. Selection is based on an assessment of the evidence you provide against the requirements of the role as set out in the person specification. It is important that you tailor your response to clearly demonstrate how you meet each requirement. No assumptions will be made about your achievements and abilities.
Please provide one example for each requirement. You should choose examples of past experience that clearly demonstrate what we are looking for, and be precise about what you did, how you did it and the outcome or result of your actions. Please try to limit your response to each criterion to a maximum of 200 words.
A useful guide might be S.T.A.R:
- Specific – give a specific example
- Task – briefly describe the task/objective/problem
- Action – tell us what you did
- Results – describe what results were achieved
Please provide recent work examples wherever possible. However, do remember that relevant examples from other aspects of your life, for example: voluntary or unpaid work, school or college work, family or home responsibilities, can also be given.
We are an equal opportunity employer. If you have any requirements (e.g. for attending an interview) please note these clearly on in your letter.
Interview Process:
The closing date is Friday 2nd May 2025, 6pm
Shortlisted candidates will be contacted by telephone, so please give a daytime telephone number or somewhere we can leave a message to arrange an interview.
Our selection process consists of three stages:
- Stage 1 – Telephone Interview:
Initial interviews will take place via telephone on Thursday 15th May 2025.
- Stage 2 – Formal Interview (In-Person):
Candidates who are successful at Stage 1 will be invited to our Stevenage office for a formal face-to-face interview on Monday 19th May 2025.
- Stage 3 – Practical Activity & Final Q&A:
Following the formal interview, candidates will complete a short activity and have the opportunity to ask any final questions.
Please note that Stages 2 and 3 will take place on the same day.
To help people solve their problems by providing options.
The client requests no contact from agencies or media sales.
This is a fantastic opportunity to join a dynamic and person-focussed charity dedicated to supporting and empowering disabled people, their families and carers in the Barnsley community. As our Marketing & Communications Officer, you will play a key role in shaping and delivering our marketing strategy, growing brand awareness, and ensuring our message reaches the right audiences in an engaging and impactful way.
Working closely with colleagues across the organisation, you will create compelling content, manage digital channels, and promote our services to enhance our reach and strengthen our connections in Barnsley. This role is perfect for a proactive individual who is passionate about the possibilities for DIAL’s future marketing.
Key Responsibilities
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Assist in developing and executing a comprehensive marketing and communications plan that aligns with the charity’s overarching goals and values
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Plan, create, execute and manage integrated marketing campaigns to promote services, events and fundraising initiatives, ensuring that all communications adhere to our Brand Guidelines
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Create engaging promotional materials, including posters, social media images, leaflets, roller banners, and booklets using Canva
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Promote the charity’s services and build brand awareness across various social media platforms
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Monitor and manage all social media channels, appropriately responding to comments as well as creating, scheduling and analysing engaging content
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Regularly update and monitor the charity’s website, such as adding events, updating web pages and tracking analytics via WordPress
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Create and send regular newsletters with organisational and community updates, tailored to both client and stakeholder audiences, and measure their effectiveness
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Contribute to the review of policies and procedures relating to marketing and communications as required
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Promote our services at events in the community
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Assist the management team with tasks that support the overarching organisational strategy, providing marketing guidance as required
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Undertake any other duties commensurate with the role as requested by management
The client requests no contact from agencies or media sales.
Our day centre service is currently open three days per-week offering respite, food and somewhere safe to be for anyone facing street homelessness. It provides advocacy and casework services to those who are vulnerably housed or homeless, supporting them to address their individual crisis and the underlying causes. We also provide a small year round night shelter provision.
APAP works in close partnership with a number of key agencies locally including drug and alcohol teams, street outreach services, local authority housing teams and the wider VCS. We are a gateway service in the community through which our clients can access a range of support.
The Community Fundraising and Partnerships Coordinator will be responsible for developing and nurturing relationships within the local community to support APAP’s fundraising efforts, including schools, local businesses, faith and community groups. A key feature of this role will be developing increased year-round community engagement and fundraising, leading into the planning and delivery of at least one annual fundraising campaign. The successful candidate will have the opportunity to engage directly with stakeholders to build strong partnerships, whilst contributing strategically to the growth of the charity's fundraising efforts.
The client requests no contact from agencies or media sales.
To amplify CSE's mission and impact through compelling storytelling across digital channels. This role will create engaging visual content (with a focus on video) to transform complex information into accessible and engaging stories. You'll support our social media presence, develop website content that resonates with audiences, and strengthen both internal and external communications. Using your creative talents alongside analytical skills in SEO and GA4, you'll enhance our digital presence while ensuring our work reaches and inspires our wide-ranging audiences.
Pay and conditions
- The role is full-time (37.5 hours per week).
- The salary for the role will be £25,750 – £29,147 per year (starting salary will depend on skills and experience).
- You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Be responsible for curating CSE's social media content calendar. With support from digital comms manager, produce engaging content and ensure CSE’s social channels reflect our strategic goals.
- Create engaging multimedia digital content for websites, social media and our e-newsletter including written copy (blogs, news stories, content pages), video, and graphics using Canva and Adobe Creative Cloud.
- Lead on producing video content to promote CSE’s work, including planning, filming, and editing content using Premier Pro.
- Maintain CSE’s video library, including our internal folders, processes, and YouTube channel.
- Support the Senior Communications and Brand Manager to develop CSE’s suite of branded content. This includes creating branded templates for colleagues to use as well as designing digital and print materials for projects.
- With support from the wider comms team, ensure our online presence including website, social media, email marketing and digital advertising reflects strategic goals.
- Support the day-to-day management of CSE’s website, including uploading and editing content.
- Support the digital communications manager with digital channel optimisation including PPC, SEO, social media (paid and organic) as well as re-designing pages to enhance user experience (UX).
- Commission external videographers and photographers when appropriate, dictated by project and business needs.
- Responsible for producing CSE’s monthly e-news with support from the comms team to ensure CSE’s key work is promoted to external stakeholders.
- Regularly track digital metrics and analyse performance data to optimise messaging and strategies and responsibility for monthly reporting.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
- Minimum Maths and English GCSE or equivalent.
- 3- 5 years’ experience in communications, marketing, PR, or related field.
- Excellent copywriting and editing abilities.
- Proficient with CMS platforms, email marketing and social media management tools.
- Ability to create multimedia content, including high quality short videos.
- Experience planning, designing, and creating engaging visual content, both in print and online. Such as flyers, posters, graphics, and videos.
- Experience using design tools like Canva and Adobe Creative Suite.
- Experience of using GA4 or other online data and evaluation tools to inform and support digital initiatives.
- Experience using social media to create a variety of content for a wide range of topics and audiences and engage with communities or individuals.
- Experience influencing and building positive relationships with internal stakeholders.
- Experience working with brand and style guidelines and ability to adapt content to fit.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.
The closing date for applications is 5pm on Wednesday 23rd April 2025.
Interviews are expected to take place Tuesday 13th May 2025, though this is subject to change.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
About Us
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
About the role
This is an exciting opportunity to join Dementia UK in a new role as Head of Digital Engagement. You will be responsible for developing and delivering an effective, proactive and integrated digital strategy, overseeing an operational plan that supports the organisation’s overarching objectives.
As the Head of Digital Engagement, you will lead our Digital Engagement Team, motivating and empowering colleagues to create inspiring and engaging cross-channel digital marketing activity (including website, email, pay-per-click and paid social media activity). This will include ensuring our digital activity is inclusive and accessible, as well as focused on segmentation, testing, scheduling, optimisation, acquisition, supporter journeys and engagement.
With other key stakeholders, you will help to drive digital transformation and a digital culture across the charity. You will identify opportunities for the charity that will help meet our organisational objectives and work with key stakeholders to drive these forward, ensuring there is a joined-up and prioritised approach to our digital projects. Working closely with the Head of Brand and Marketing and the Head of Communications, you will help increase awareness of Dementia UK and Admiral Nurses, while supporting our fundraising, influencing and service delivery goals. Together, you will ensure brand integration across all channels, keeping the brand fresh, consistent and impactful. You will also ensure that the brand and its assets are accessible and effective across all digital platforms, and that everything we produce reflects the values and identity of Dementia UK.
To succeed in this role, you will bring significant experience of digital marketing and communications at a senior level. You will have a strong track record of overseeing the successful delivery of digital projects, campaigns and content that generate measurable results. You will also have experience in developing and implementing strategic plans, alongside managing operational plans with clearly defined KPIs and identified risks. In addition, you will be a strong communicator and proven leader of high-performing teams, able to provide clear direction, motivation and effective line management through supervision and staff development.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
We are looking for an experienced conservation professional, land manager or land advisor with a strong commitment to nature recovery to take up the role of Director of Conservation and Land Management for a year’s maternity cover. We welcome secondment proposals to facilitate knowledge exchange between organisations.
Wiltshire Wildlife Trust has a stunning network of nature reserves spanning over 1200 hectares of species-rich meadows, chalk downland and ancient woodlands. We also have an outstanding track record in connecting people with nature. Partnership is our watchword, and we are proud to host the new Local Nature Partnership for Wiltshire and Swindon and to be a partner in regional collaborations like Western Forest and Big Chalk, collaborating to secure nature’s recovery at a truly landscape scale.
For this maternity cover role, we are keen to hear from candidates who can bring fresh skills and perspectives to further develop our approach to conservation and land management. Specialisms in conservation grazing, land advice and adaptive land management for climate resilience will all be welcomed. You will have the leadership skills and emotional intelligence to help your teams achieve great things, and a mind-set that seeks out solutions. You will have outstanding collaboration skills and the credibility to play a leading role in strategic partnerships.
If you have the passion to make a difference and the skills and experience we need, then we very much look forward to hearing from you.
Wiltshire Wildlife Trust is fully committed to safeguarding the welfare of all children, young people and adults at risk. All WWT staff will receive safeguarding training and must ensure that they comply with WWT’s safeguarding policy.
Wiltshire Wildlife Trust is an equal opportunity employer. We are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need talented people, and more diverse people, on nature’s side. Wiltshire Wildlife Trust is an exemplary employer with high staff satisfaction and multiple benefits for employees. These benefits include:
- Employer pension contribution up to 7.5%
- Group risk insurance – death in service and income protection
- Employee Assistance Programme
- 27 days annual leave increasing to 30 days in your fifth year of service plus public holidays (pro-rata)
- Staff discount at Dragonfly Cafe
- Head office in town centre with parking
- Cycle to Work Scheme
- Two staff wellbeing days per annum
Recruitment timetable
Deadline for applications: 22 April
First stage interviews: 1 May
Second stage interviews: 7 May
Creating a sustainable future for wildlife and people





The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Letchworth Foodbank is seeking an exceptional part-time Charity Manager to lead our organisation. Our mission is the prevention or relief of poverty in our area by serving the needy in Letchworth, Hitchin and Baldock. Receiving donations and grants of over £200,000 per annum, the Foodbank distributes over 40 tonnes of food and £50,000 of food vouchers every year to those that need it most.
As an organisation relying entirely on grants and donations, we face challenging hurdles to maintain and grow our income base in order to meet the increasingly complex needs of our clients. Our strategy is not to stand still but to increase our reach and impact and we require a Charity Manager that shares our ambitions and has the capability to drive our strategy forwards.
We are a volunteer-based organisation with over 75 active volunteers supporting the breadth of operations from warehousing to client facing distribution centres. We also work closely with local social care institutions and authorities on both funding for the Foodbank and ensuring our support for the needy helps them get back on their feet on a sustainable basis. The Charity Manager will lead our volunteer team as well as engaging with the institutions and authorities that we work with to achieve our mission and implement our strategy.
The Charity Manager will be a leader driven by our mission, with empathy for our clients and the volunteers they will lead and possessing the skills to deliver our strategy with the support of the organisations and institutions we work with.
Further details of the position are provided in the attached job description.
The client requests no contact from agencies or media sales.