Charity Operations Manager Jobs

Job Description ​​and Person Specification

Job title: Commercial Officer

Reporting to: Senior Commercial Manager

Location: Field based, with regular visits to the office and our food partner locations.

Contract type: Permanent  

Hours per week: 35 hours Full Time

Salary & Grade: £30,287 - £31,881

Our Vision: A UK where “No good food goes to waste”. 

We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups.  Every week we provide enough food to create almost a million meals for vulnerable people.

There has never been a more exciting time to join an organisation at the heart of public consciousness. For more information visit our website.

FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.

We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company [EB1] stronger. If you share our values and our commitment to redistributing surplus food, come and join us. 

The role 

Main areas of responsibility

The Commercial Officer will support the development, identification, and management of relationships with key Fresh Produce industry partners, securing sustainable sources of surplus food for the FareShare network. You will support the Commercial Manager’s and other internal teams to execute joint business plans, deliver strategic projects, and support our partners to overcome barriers to redistributing surplus food.

This role will involve working with partners to ensure consistent delivery of agreed initiatives and develop solutions that add value for both FareShare and its partners. You will also play a key role in ensuring regular communication and reporting to drive progress and maintain strong relationships.

You will work closely with FareShare colleagues within FareShare and across the UK in our partner organisations in order to provide the best service to our food partners, our network, and the charities we deliver to.

Partnership Support

• With support from Commercial Manager’s, undertake research to identify potential new partners in the Fresh Produce Industry and manage relationships with new and current partners.
• Assist in developing and maintaining Joint Business Plans with Fresh Produce industry partners to drive growth in surplus food redistribution, funding, and strategic initiatives.
• Maintain regular communication with food partners, including on-site visits, to ensure alignment and progress against agreed objectives.
• Research and understand our partners, including key ESG initiatives, waste streams, key personnel within the organisation that will help drive its success and engage the relevant internal departments through both desked based research and face to face contact.
• Create and deliver engaging presentations for the acquisition and retention of food partners, effectively presenting the benefits of working with FareShare.
• Use our food data and other stats to identify trends to food partner supply and to effectively manage food partners, identifying appropriate milestones and opportunities to prompt lapsed or infrequent partners.
• Collaborate with Operations, Marketing, Fundraising, and Volunteering teams to optimise supplier onboarding, food distribution, and partner communications.
• Support with the administration of the Surplus with Purpose Fund.

Project Support

• Support on projects with our partners, liaising with cross-functional teams such as, Supply Chain, Operations, and Network Development to deliver objectives.
• Support the delivery of internal cross-functional projects designed to increase food volumes and strategic value for FareShare.

Person Specification 

 Essential Criteria 

• Experience of working in or alongside the food industry in account management or customer facing role
• Strong relationship skills, building and maintaining relationships across a range of levels and with both internal and external stakeholders
• Strong written and verbal communication skills; experience in presenting confidently to a range of stakeholders at varying levels
• Good organisational skills and the ability to prioritise multiple tasks whilst maintaining attention to detail
• Good knowledge of Microsoft Offices packages and a good level of numeracy and literacy. 

Desirable Criteria 

• Experience of managing accounts in the FMCG, food, retail or other fast moving customer service orientated sector
• Track record of using selling and negotiation skills with professionalism and integrity to achieve desired outcomes & targets.
• Management of initiatives and projects such as new product launches, operational initiatives, promotional activity or similar
• Experience of analysing and communicating data.
• Knowledge of, or experience in, the Fresh Produce industry
• Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment.

Competencies and behaviours 

• Demonstrable interest in, and understanding of food waste and surplus redistribution
• Motivation towards, and interest in, FareShare’s mission
• Problem solving ability, able to think laterally and creatively
• Highly motivated, comfortable working independently and using initiative as well as being an enthusiastic team player contributing to group tasks and team working

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

About Gaddum

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Our aim is to empower and enhance the lives of people in Greater Manchester.
 

Outline of service:

Gaddum and Manchester Mind have come together to provide a new and innovative service which will support people to leave inpatient mental health settings and return to their community with the support they need to recover and remain well.

As a team, we will deliver psycho-social interventions, advocacy, housing and welfare rights advice and peer support. There will also be tailored support to young people (those under the age of 25). All we do is underpinned by listening and ensuring people feel heard – because we know that when people are listened to, they recover. The team will be working with colleagues within the mental health, primary care, inpatient and community sectors.
 

Job Purpose of Senior Administrator:

To provide high quality administrative support to the Discharge from Hospital Team – this will be a team based between Manchester Mind and Gaddum.

Your role will provide much needed support for monitoring, data and evaluation requirements of the service and the management of inbound webform referrals (including outcome/ feedback forms on our case management system).

You will also respond to or delegate emails and voicemails to the service appropriately, requiring a good knowledge of the service. You will also support the Service Manager with the improvement and development of administrative and reporting functions.
 

Main Duties and Responsibilities

Administration and Project Support

• To complete specific tasks allocated through work plans and project plans, independently.

• To manage resources of the service, maintaining the resources folder, ultimately ensuring people have the right information where and when they need it.

• To amend and update resources as needed on Canva, developing and updating them as required.

• Support the development of communication materials including Easy Read Guides with support from Service Manager.

• To coordinate the arrangement of meetings, conferences and other events.

• To minute and keep a record of meetings as required.

• To manage the purchasing of service and employee resources as required using Gaddum finance processes.

• To curate online resources, internally and externally.

• To develop and maintain administrative systems as needed.

Reporting and Monitoring

• To compile data as requested to assist in the production of monthly and quarterly reports as requested following standard operating procedures

• To run reports as appropriate using agreed databases (such as, but not limited to, NHS and Local Authority) databases.

• To build, run and amend reports to meet changing reporting requirements.

• To ensure data relating to client contact are accurately recorded on our case management system (such as, but not limited to, referral and feedback forms).

• To use Microsoft Excel and any other appropriate system to review and manage reports in line with data reporting requirements.

• To input outcome monitoring forms accurately on to case management systems from a range of mediums including online forms, paper form and other formats as preferred by the client.

• In respect of data entry, identify and support the organisation’s migration into technological solutions that remove the need for third person data input.

• Ensure best practice Information Governance approaches are in place to maintain the best data management systems possible – ensuring compliance with the Information Commissioner’s Office and Gaddum’s Information Governance Framework.

Managing referrals and maintaining records

• Process inbound webform referrals, checking for accuracy, duplication and completeness of data.

• Support, alongside colleagues, the development of referral routes that align with service needs.

• Identify gaps in completeness of data for reporting requirements and develop solutions to address them going forward (e.g. identifying training options to upskill colleagues).

• Ensure best practice Information Governance approaches are in place to maintain the best data management systems possible – ensuring compliance with the Information Commissioner’s Office and Gaddum’s Information Governance Framework. Communication with clients and professionals

• Managing team inboxes, responding to emails as appropriate and delegating communication to appropriate colleagues.

• Respond to voicemails as appropriate, ensuring people receive a timely and professional response and resolving issues with as fewer contacts as possible.

• Contact clients for feedback, where appropriate, and accurately input feedback into outcome monitoring fields.

The Royal College of Radiologists (RCR) is a leading membership organisation that supports and advocates for doctors that treat cancer (Clinical Oncologists) and doctors that interpret medical imaging in order to diagnose patients (Radiologists).

We are looking for a proactive Projects Officer with organisational, people and coordination skills to join us and help achieve our goal of growing the workforce in each of our clinical specialities, radiology and oncology, ensuring patients receive timely diagnosis and treatment.

Sitting in a high performing and dynamic Workforce Initiatives team, the Projects Officer will work collaboratively to establish feasible and impactful new initiatives to grow the workforce, developing those with the greatest potential impact to become business as usual. You will have strong project management experience and the ability to develop effective working relationships to contribute to several exciting projects covering UK training and curricula, upskilling allied medical and healthcare professionals and developing new pathways for globally trained doctors to join the UK workforce. As the Projects Officer you will be at the heart of the initiatives that ensure that the radiology and oncology workforce is well-supported and future ready.

If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you. 

What you’ll do: 

• Support the development and implementation of changes to specialty curricula as necessary.
• Support annual recruitment campaign into the specialities.
• Develop and maintain a comprehensive and broad knowledge of the key workforce issues facing both specialties. 
• Proactively undertake research and identify potential opportunities and area for development to grow the workforce. 
• Undertake planning, monitoring and delivery of workforce projects as agreed, ensuring they are delivered on time, to a high standard and within budget. 

What you’ll need:

• Significant experience in planning and coordinating a diverse range of activities and projects within a relevant context.
• Understanding of monitoring and evaluation within a project context. 
• Detailed understanding (or the ability to acquire it) of UK and EU legislation and GMC regulations and procedures in relation to entry to GMC registers and the right to work in the UK. 
• Ability to work collaboratively and build and sustain effective working relationships with a diverse range of colleagues, partners and stakeholders at all levels. 
• Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion. 
• Ability to manage own time effectively and prioritise workload.

This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Workforce Projects Officer role and the RCR please have a read of the candidate pack.

The closing date for applications is 23:59 16 February 2025. Shortlist interviews are scheduled for 21 February, with selection interviews taking place on 27 February 2025 onsite at our central London office.  

Head of Family Service

Would you like to work for an award-winning charity?

Are you passionate about creating life-changing experiences for children and young adults with special educational needs and disabilities (SEND) and their families?

Do you want to lead a team that delivers holistic, impactful support for families navigating education, health, and care systems?

If so, this is the perfect opportunity for you!

About the Role:

As the Head of Family Service, you will lead and manage LDN London’s Family Services across Westminster, RBKC, Islington, and Harrow. This role is vital to providing holistic, high-quality support to families of children and adults with SEND.

Key responsibilities include:

· Leadership: Build and lead a high-performing team, ensuring services meet grant and commission outcomes.

· Service Delivery: Oversee tailored support plans, parent participation groups, therapies, events, and SENDIASS.

· Collaboration: Build strong partnerships with schools, family hubs, social care, health services, and other stakeholders to meet families' needs.

· Advocacy: Promote the rights of children and young adults with SEND, ensuring family voices are heard and included in service development.

· Strategic Development: Assess and respond to emerging needs, working with the Assistant Director to deliver forward-thinking services.

This is an exciting opportunity to shape and deliver ambitious, family-centred services that make a tangible difference in people’s lives.

About You:

We’re looking for an experienced and motivated leader who is:

· Experienced in SEND and Family Services: You have a strong understanding of SEND and the challenges families face navigating education, health, and welfare systems.

· A Skilled Leader and Team Builder: You are confident in managing teams, resolving challenges, and fostering collaboration.

· An Effective Communicator: You excel at building relationships with families, stakeholders, and multidisciplinary professionals.

· Organized and Results-Driven: You can manage priorities, deliver outcomes, and meet deadlines under pressure.

· Resilient and Adaptable: You thrive in dynamic environments, maintaining a positive and solution-focused attitude.

We’re looking for someone who is passionate about making a difference for families with SEND and committed to delivering outstanding support.

Why Join Us?

At LDN London, for more than 60 years, we are empowering people with learning disabilities to stay healthy, be safe, and live well. As an award-winning charity, we pride ourselves on delivering impactful, family-centred services.

By joining our team, you’ll:

Make a Difference: Play a pivotal role in bridging service gaps, advocating for families, and delivering life-changing support. Enjoy a Supportive Environment: Regular supervision, opportunities for personal and professional development, and family-friendly policies.

Benefit from Great Perks:

· Up to 38 days annual leave (including bank holidays).

· Generous pension scheme.

· Flexible working opportunities.

· Season ticket loans.

Ready to Join Us?

If you’re ready to take on this exciting challenge and make a lasting difference in the lives of SEND families, we’d love to hear from you.

Apply now and become part of an organization dedicated to creating amazing experiences for children, young adults, and their families.

How to Apply:

To apply please complete the online application form using this link provided and submit your up-to-date CV.

 Note: LDN London is committed to safeguarding and promoting the welfare of children. Background checks and an enhanced DBS will be required. You need to be 18 and over to apply.

Closing date: 5:00pm on Monday 10 February 2025

 Please note that we receive a high number of applications.  If you have not heard back from us within 2 weeks of the closing date, then you have not been shortlisted for the role.

Job Title: Chief Executive Officer (Maternity Cover)
Location: London Metropolitan University Students’ Union, London
Contract: 1 year fixed-term, Full-time (Maternity Cover)
Salary: £56,250

The Board is open to a flexible approach to this appointment. If you would like to discuss what you can offer LMSU, or discuss the role in more details please get in touch with us.

About Us:
London Met Students’ Union is a vibrant, student-led organisation committed to improving the student experience and representing the interests of over 13,000 students. We support students in every aspect of their university journey, from academic advice to social and extracurricular activities. As we move into the first year of our new strategic plan, we are seeking a dynamic and experienced leader to join our team for a maternity cover period.
 

Role Overview:
We are looking for a talented and experienced professional to step into the role of Chief Executive. You will be responsible for delivering the first year of our new strategy and ensuring that we effectively support and represent our diverse student body. You will oversee all operational activities, lead a dedicated team, and work closely with both the University and external stakeholders to advance the interests of our students.

Key Responsibilities:

• Lead and manage the day-to-day operations of the Students' Union.
• Provide strategic leadership and direction to the staff team, ensuring alignment with the union’s mission, values, and objectives.
• Oversee the development and delivery of key services and student-facing activities.
• Manage relationships with key internal and external stakeholders, including London Met University, student groups, and external partners.
• Ensure financial sustainability and governance compliance, working with the Board and senior management.
• Drive student engagement, ensuring that the voice of students is heard and represented at all levels of decision-making.
• Support the President and elected officers in fulfilling their leadership roles.
• Manage the implementation of student campaigns, events, and other initiatives to enrich the student experience.

About You:
We are looking for an individual who can step in and hit the ground running. Ideally, you will have experience in leadership within a student or member-led organisation, as well as a solid understanding of the challenges facing students today. You will be a strategic thinker with strong interpersonal skills and a passion for student advocacy.

The successful candidate will demonstrate:

• Proven experience in a Chief Executive or senior leadership role, ideally within a Students' Union or similar not-for-profit organisation.
• Excellent understanding of student issues and the ability to lead with empathy and vision.
• Strong organisational, communication, and relationship-building skills.
• A proactive and solutions-oriented approach to problem-solving.
• Experience in financial management and operational oversight.
• The ability to represent the Students’ Union in external forums and to advocate for students effectively. 

​What We Offer:

• A supportive and inclusive working environment.
• Opportunities for professional development and growth.
• The chance to lead a passionate and dedicated team.
• Hybrid & Flexible working opportunities.
• Cycle-to-work scheme, interest-free loans & more!

At LMSU, we’re all about inclusivity and value diverse voices that reflect our student community. We’re committed to fair recruitment practices, including anonymous shortlisting to remove unconscious bias from the selection process. Our interview panels are trained in Unconscious Bias to ensure a level playing field for all candidates. We strongly encourage applications from underrepresented groups, including ethnic minorities, people with disabilities, LGBTQIA+ individuals, and those with dependents.

We are working in partnership with Community First, a charity who enable individuals and local groups to be the difference they want to see in their local communities.  Community First achieve this through connecting and engaging with the community, identifying where essential services could make a difference to peoples’ lives and facilitating this change through the actions of dedicated individuals and organisations.

The charity is now seeking a new Chief Operating Officer (COO) who will run and oversee all aspects of business operations, ensuring services are delivered on time, meet financial and output targets and deliver the required impact for our clients and beneficiaries. The COO will have strong commercial awareness and will drive the business performance of new and more established enterprises and services, optimising their commercial potential to generate a financial return. 

The successful candidate will need to demonstrate:
 

• Experienced leadership and management skills with an empowering style
• Strong commercial background preferred
• Excellent financial and budget management skills
• Hands on attitude and a collaborative approach
• Experience in generating funding streams to sustain and expand 
• Confident working with a board of trustees

The new Chief Operating Officer will take responsibility for identifying, developing and implementing new business opportunities across the organisation, including tendering for commissioned work, either as a single organisation or in partnership with others, and the identification and pursuit of new commercial opportunities where Community First can generate a financial return. The COO will also contribute to the way in which the organisation is viewed by the public, our stakeholders, funders and customers.

The successful candidate will have excellent planning and organisational skills and the ability to influence and engage with a wide range of stakeholders.  The new COO will have an entrepreneurial and commercial approach with the ability to translate ideas in action and manage services which can deliver social impact and maximise financial return.  You will be a Strong team player, with ability to communicate effectively with colleagues at all levels combined with a positive and professional approach demonstrating integrity and honesty.

This is a fantastic opportunity, if you feel you have the skills and experience we would like to hear from you. For more information, please contact Sandra Smith, Associate Director, Charisma Charity Recruitment.  Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date for applications:  9 February 2025
Interview dates:  TBC

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a UK-based dynamic Head of Communications and Digital (maternity cover – 12 months from mid-May) to lead on the strategic implementation of communications and digital initiatives.

• Enhance our brand visibility in the UK
• Ensure effective engagement and communication with our supporters
• Create and implement our digital and content strategies
• Leverage creative content and campaigns
• Work with colleagues in the UK and across the SOS Children’s Villages Federation to achieve results. 
• Line manage two capable direct reports

If you are a proactive and collaborative communications and digital professional adept at managing a diverse range of priorities, looking for a pivotal role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.

The deadline for applications is Tuesday 11 February 2025, 9.00 am UK time. We reserve the right to close the application process early if a successful candidate is found.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

Head of Growth, Development and Outreach (Maternity Cover)

Location: Home based, with regular travel across the UK for work.

Contract: Full time, 35hrs per week, 12 months maternity cover

Salary: £47,000

Closing Date: 14th February 2025

Interview: A selection day will be held 6th March 2025 at our National Support Centre in London (travel expenses to the selection day will be paid subject to prior approval)

Are you a first-class leader, manager coach and mentor with experience of leading growth in a volunteer involving community organisation?

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Head of Growth, Development & Outreach to cover 12 months maternity leave.

About the role

Reporting to the Director of Young People, Volunteer & Business Support the postholder will provide our disbursed team of Growth & Development Workers with clear management, guidance, support and advice on growth, development, volunteer recruitment and retention. The role will coordinate and drive forward our work in these area, helping the Sea Cadets to make a difference to the lives of even more young people across the UK.

The postholder will have excellent management, interpersonal and communication skills with the ability to manage a diverse workload and operate in a collaborative way with others. They will have an understanding of issues facing volunteering, recruitment, retention and growth in voluntary organisations and the effective management and support of remote workers is essential.

Responsibilities

The following is a list of the principal tasks of the Head of Growth, Development & Outreach and is not intended to be an exhaustive list:

• Provide line management for the Project Coordinators, Growth & Development Team Leaders and through them the Growth & Development Workers.
• Providing both management support and technical advice on growth, development and volunteer recruitment, retention and support functions.
• Contribute to the strategic development and sustainable growth of The Sea Cadets nationally.
• Lead and manage the effective implementation of new and ongoing projects that support outreach, growth, development, volunteer and/or cadet recruitment and retention, including but not limited to externally funded projects, liaising with and reporting to funders as required
• Support and advise employees, volunteers and others on the growth and development of the Sea Cadets.

Requirements

• Experience of managing and supporting a disbursed staff team
• Experience of successful growth & development in a community organisation context
• Experience of working with volunteers and a good understanding of how to ensure they are effectively recruited, managed and supported
• Experience of working and/or volunteering in a voluntary youth organisation
• Experience of delivering externally funded projects through the effective support and management of both staff and volunteers
• Experience of liaising with and reporting to external funders

For further information, please download the Recruitment Pack attached.

Benefits

• Flexible Working hours
• Cycle to work scheme and Season Ticket Loan
• 25 days annual leave plus bank holidays, increasing after 2 years
• Life assurance (4x salary) for those that join the pension
• Private medical insurance
• Pension (employer contribution up to 10%)
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

If you are interested in this Head of Growth, Development and Outreach vacancy, please apply now!

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.

All successful applicants are required to attend safeguarding training and undergo a criminal record check.

Salary: ££31,918 (London) or £29,016 (Chesterfield/Glasgow/Belfast or Cardiff office)
Contract: Permanent, full-time
Location: Hybrid (London/Chesterfield/Glasgow/Belfast or Cardiff, with 2 days in the office per week)
Closing Date: ASAP
Benefits: 34 days annual leave (inc. bank holidays) with option to buy or sell 5 additional days, 6% employee pension contribution, health plan scheme

We have a superb new opportunity for a Digital Product Officer to join the incredible team at Versus Arthritis, an amazing charity delivering world class research & services and campaigning on issues that matter most to people with arthritis.

The Digital Product Officer is a new role which reports into the Insight and Analytics Manager and is part of the new Innovation, Performance & Trading team. Working alongside your Manager, you will help ensure that digital fundraising and engagement platforms are optimised and will assist with a programme of continuous improvement across these platforms. This will include running A/B tests, developing and maintaining dashboards, and providing front-end support and expertise.

To be a successful as the Digital Product Officer you will need:

• Relevant experience in digital or marketing, working with online platforms and analytics tools
• Strong analytical skills and the ability to work with complex data sets
• Excellent interpersonal skills and the confidence to teach and train others

If you would like to have an informal discussion, please call Olivia on 02030 062787 or email your interest along with your CV to [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.
 

Scotty’s Little Soldiers is a UK-based charity dedicated to supporting military children and young people (0 to 25 years) who have experienced the death of a parent who served in the British Armed Forces. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity offers a unique blend of emotional, practical, and educational support to over 700 young people, and we have big ambitions to support over 1,000 children annually by 2030. 

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection. 

The Head of Finance will be a key member of the senior leadership team, supporting the charity in developing and delivering our growth plans. 

**Access to Norfolk/Cambridgeshire for regular team meet ups required**

Role Mission:

 “I am here to help the charity achieve its mission by ensuring it is financially sound, compliant, transparent, and uses its funding in the most impactful ways.” 

Key Duties:

· Ownership of the finance function.

· Preparation of budgets, forecasts, and cash flows.

· Maintenance of financial ledgers and accounting processes.

· Preparation of Monthly Management Reports for Chief Executive & Trustees.

· Cash management and treasury duties, including credit control.

· Stock control.

· Management of Grant income and spending.

· Ensuring that appropriate systems and internal controls are maintained.

What are the 3-month goals for this role:

· Prepared the charity’s 2024 annual accounts for external auditing.

· Completely familiarised with all aspects of the charity’s financial recording and reporting.

· Providing the existing, regular financial report to the team including the monthly management report.

· Can articulate the charity’s goals, culture, and impact, and how Finance supports this to happen.

What are the 6-month goals for this role:

· Evolved the financial reporting to provide better financial information to the team and streamlined the processes involved.

· Reviewed & improved the grants income tracking and reporting processes

· Successfully managing the charity’s cash flow in line with its Reserves Policy.

· Completely accountable for all aspects of the HoF JD by now.

What are the 9-month goals for this role:

· Streamlining of all financial processes and improving where possible.

· Proactively identifying opportunities to improve income and spending efficiencies through financial data analysis.

Skills & Experience - (E) Essential (D) Desirable

· Accountancy qualifications (ACA, ACCA, or CIMA) (E)

· Experience of working in finance in a non-profit organisation (D)

· Strong interpersonal, communication and presentation skills both to internal and external stakeholders (E)

· Experience in financial planning and informing strategic decisions. (E)

· Experience overseeing all aspects of finance from transactional finance to reporting functions. (E)

· Solid understanding of financial software and systems (E)

· Previous staff management (D)

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Job title: Structured Coach (Housing), internally this role is known as Coach, Structured Coaching

Contract: 12 month fixed-term contract (paternal leave cover)

Hours: 21 hours per week, Monday to Friday. The successful candidate will need to work 7 hours on a Friday, but there is flexibility around the other working days.

Location: Based onsite in Crisis Skylight London, 50-52 Commercial St, E1 6LT 

About the role

This is an exciting time to be joining Crisis Client Services as we work towards our Vision to 'End Homelessness' for more of the members we work with. We are a value's driven organisation with members at the heart of what we do.  

Working in a psychologically informed way, you will establish an open, trusting and strength based professional relationship with members supporting them into sustainable housing. Offering high quality coaching, advice and information and motivating members to identify and work through the changes they need and want to make whilst supporting their wellbeing and development of resilience and interpersonal skills.  

About you

We are looking for an experienced, skilled, and driven person to join the team as a Coach within the Structured Coaching team. You will deliver high quality coaching that enables members to achieve their goal of sustainably ending their homelessness by providing flexible, planned, person-centred support including access to housing, employment and the appropriate learning and skills development both internally and through access to community-based specialist services. You will hold a holistic view of a member's journey with us as part of our "one worker, one member' lead working approach.  

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Flexible working around the core hours 10am-4pm 

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 16 February 2025 at 23:50

Interviews will take place on Monday 24 and Tuesday 25 February at Crisis Skylight London, 50-52 Commercial St, E1 6LT

Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

We are looking to recruit someone who will be able to develop and lead a new volunteering programme for Soundabout. This role would suit someone who is project focused, interested in inclusive music making and who champions learning Disabled people with complex support needs.

Ideally, we are looking for someone with volunteer co-ordination experience, who is hard working, proactive, reliable and honest. An eye for detail is important, as is a willingness to work flexibly to respond to the project’s needs. You need to be comfortable using your own initiative and be able to motivate yourself in your home-working environment.

The candidate will be responsible for ensuring the development and coordination of a new Soundabout volunteering programme, this includes:

• Research current best practice in with a key focus on equity, diversity, inclusion, and accessibility.

• Work with the Soundabout staff and practitioner teams to identify potential volunteering opportunities.

• Work with CEO to develop a volunteering strategy for Soundabout.

• Design and development of a new volunteer programme at

  Soundabout, including new systems for recruitment, organising opportunities, and monitoring and supporting volunteers. This includes reviewing and updating existing volunteer handbook and related policies with the Operations Manager.

• Recruitment, interview, and induction of new volunteers.

• Tracking and organising volunteer training, DBS check, and other

  safeguarding requirements alongside colleagues.

• Regular liaison with potential and active volunteers.

• Create bespoke plans with volunteers who would like to work

  towards personal goals / aims.

• Ensure progression tracking, tracking of placements, and

  evaluation is undertaken to determine the impact and celebrate

  volunteer achievements.

• Organise virtual and in-person social events, celebratory events,

  and other ways to ensure volunteers feel valued.

• Work with colleagues to look strategically at the incorporation of

  the Emerging / Graduate Emerging Leaders programme within a wider volunteering programme.

Benefits:

• Flexible working

• Home working

• Pension scheme with an employer contribution of 3%

• Employee Assistance Program (Westfield Health Cash Plan) by

  monthly subscription paid by Soundabout - employees claim back the costs of health and wellbeing services such as dental, optical, physiotherapy, osteopathy, have access to a 24/7 virtual GP, and shopping discounts

• 25 days annual leave plus bank holidays (pro-rated for part-time employees)

• Supportive working culture fostering a good work/life balance

• Enhanced Sick Pay

• Enhanced Maternity Pay

Person specification

Must Have:

• Experience of volunteering either as a volunteer or in the co- ordination of volunteering opportunities.

• Project work experience including administrative skills, problem solving skills, using your own initiative and planning tasks (whether paid or unpaid).

• Excellent IT skills and experience of using Office 365 and willingness and ability to quickly pick up skills in using our other IT systems such as Salesforce, WordPress, Enthuse, Mail Chimp.

• Events planning and organisation experience.

• Flexibility in your approach to the work, to adapt to what the

  project needs are within your paid hours.

• A friendly, professional, and able communicator, who feels

  comfortable talking to a wide variety of people, in-person, by

  email, phone and through social media.

• Someone who sets themselves a high standard in the quality of

  their work and who has a willingness to learn from others.

• An ability and willingness to be an excellent champion for

  Soundabout who is prepared to get involved in our events and

  campaigns.

• Someone who has a strong commitment to safeguarding, equity,

  diversity, inclusion, and belonging across all aspects of

  Soundabout.

• Experience of using Zoom and of administrating Zoom calls.

• Availability to work on a Tuesday morning (other times are flexible)

• Has a workspace that they can use at home and a reliable internet

  connection.

• A willingness to travel to and support volunteering events.

• Right to work in the UK

Nice to Have:

• Experience of developing volunteering opportunities / programmes and volunteer management.

• Experience of being in musical environments

• Knowledge and/or experience of working with learning Disabled

  people and their families

• Salesforce experience

• An awareness of Makaton and interest in learning and using signs.

  Note: This job description outlines the principal responsibilities and duties of the post holder. It is not meant to be, nor is it, an exhaustive list of specific responsibilities and duties. The post holder will be expected to undertake any other duties which could reasonably be expected as being within the remit of the post and which arise out of changes in legislation, regulations, orders, rules and working practices, methods and procedures and reviews, as directed from time to time.

Please refer to our Volunteer Co-ordinator pack for more information. Please also complete the anonymous Equal Opportunities Form.

We are looking to recruit a Retail Supervisor to join our team based at our Midlands site. You will join us on a part-time, permanent basis working 21 hours per week (7 hours per day on any 3 days out of the 7-day week, including weekends, bank holidays and early mornings / evenings, as necessary). In return, you will receive a salary of £16,254.09 per annum.

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.

Travel between the Museum’s sites will be necessary from time to time as well as attending off site events, trade shows and training courses, which may require overnight stays.

Purpose of the Retail Supervisor role:

You will be supervising day to day retail operational activity and ensuring the provision of consistently high standards of customer care to actively support the strategic priorities of the Museum. The role will help to maximise the commercial return from the Museum’s retail, commercial experiences and supporting operations and delivering an excellent visitor experience.

Key responsibilities of our Retail Supervisor include:

• Supervise all operational retail staff and day to day retail activities
• Provide high standards of customer care through pro-active and re-active engagement with visitors and ensure the Retail Team does likewise
• Operate the commercial experiences, and the associated tills
• Use all visitor interactions as an opportunity to promote additional income generation and to drive sales to maximise turnover
• Regularly monitor the condition and cleanliness of front of house facilities, including retail display etc., taking corrective action and/or reporting issues as appropriate
• Operate flexibly across a range of customer care roles 
• Promote and sell souvenir guidebooks, trails, Museum membership and other commercial products, as required
• Discreetly and sensitively safeguard the security of visitors, staff, volunteers and Museum assets in accordance with instructions
• Assist with the evacuation of visitors and museum colleagues in the event of an emergency in accordance with instructions
• Collect visitor data including commercial experience usage data

What we are looking for in our Retail Supervisor:

• A willingness and ability to hold a First Aid qualification
• Demonstrable experience/ ability to work in a sales orientated / customer focused environment
• Numerate with the ability to undertake significant cash handling responsibilities
• Appreciation of what constitutes great customer service
• Good level of computer literacy and IT skills including Microsoft Office software
• Shows determination to meet own objectives and priorities and supports team members in doing the same
• Demonstrates the appropriate level of technical and/or professional knowledge to fulfil the requirements of the role
• Demonstrates pro-activity in seeking opportunities to develop skills, knowledge and experience within own area
• Shows a willingness to take on new opportunities and activities to expand experience, skills and expertise
• Demonstrable experience in customer-focused environment
• Demonstrable supervisory experience
• Hold a first aid qualification

Closing Date: 16 February 2025
Interviews will take place on: 25 February 2025

If you think you have what it takes and want to be part of this exciting journey, please click apply now to be re-directed to our jobs page where you can access the application method and details for the Retail Supervisor role. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.

CSH are looking for a full time Administration and Finance Assistant to join our team.

• Home-based remote working with monthly travel to Oxford
• Full time: 37.5 hours per week (30 hours per week on request for the right candidate)
• Salary for full time hours: £25,500 per annum (plus contributory pension).
• 25 days of annual leave per annum plus bank holidays (pro rata if employed at 4 days per week)
• Permanent role
• Apply by 12 noon on 5 February 2025
• Expected online interview date: Tuesday 18 February 2025

About The Centre for Sustainable Healthcare

The Centre for Sustainable Healthcare is a charity that supports healthcare staff, and the systems they work in to be more environmentally sustainable. Our Education team provides training in sustainable healthcare and planetary health for health professionals. Our Clinical Transformation Programme mainstreams environmental sustainability within clinical areas so that it is integral to the planning of health systems and the practice of healthcare professionals. Our Green Space for Health Programme works to realise the value of the NHS green estate for physical and mental health, supporting NHS sites to develop their green space for the benefit of patients, staff and communities, while improving biodiversity and combatting climate change.

About the role

We are looking for a detail-oriented Administration and Finance Assistant to join our team. You will work with the Chief Operating Officer to ensure payroll, invoicing and finance tasks are completed and with the wider team on administrative support.

Key Responsibilies:

Finance (estimated 60% of work hours)

• Working under the direction of the Chief Operating Officer (COO) and external accounting team, and using the Xero finance system to;
  • Prepare, send, and chase invoices through co-ordinating with wider team members
  • Liaise with accountants & COO to ensure correct income allocation across department codes
  • Arrange refund and credit notes when needed
  • Order equipment for staff. Complete supplier details requests. Ensure costs are correctly allocated across the department codes on Xero
  • Pay expenses to staff
  • Reconcile Xero with bank account
  • Deal with external suppliers

Admin and operations (estimated 40% of work hours)

Ensuring the smooth running of CSH operations including:

• Setting up regular team meetings
• HR systems administration – Keeping track of staff holidays, sick leave. Updating and maintenance of staff details and HR folders
• Helping with recruitment admin including filing applications, sending replies and responding to queries
• Organising office days once a month- booking venues, catering and technical support
• Timely management of CSH general inbox and phoneline, ensuring there is holiday cover in place when needed
• General CSH administration; providing additional administration tasks for the CSH team as required
• Working with the COO and Directors to prioritise continuous improvement and ensure administrative processes are smooth across the organisation.
• Dealing with external suppliers e.g. IT support, software providers.
• Ensuring compliance with health and safety standards is facilitated and prompted across CSH (e.g. Display Screen Equipment training)
• Administrative support to new starters
• Supporting offboarding of staff: calculating remaining annual leave, supporting leavers with handover, arranging leaving card and gifts, ensuring recovery of CSH assets; IT equipment, systems access and software etc.
• Supporting COO with EDI initiatives and actions (RACE report etc.)

We are looking for an organised individual who is confident with IT, quick to learn and who enjoys working as part of a team. Please read the full job specification. 

Location

The role may occasionally require travel within the UK. We encourage the use of sustainable travel wherever feasible. CSH is based in Oxford, UK. Staff are requested to attend team meeting days in person once a month. Travel costs for attending these meetings are reimbursed.

Closing date: 12 noon on 5 February 2025