Charity Operations Manager Jobs in Manchester

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Job Summary

Community Mental Health Transformation is part of a long-term plan to improve mental health services. Gaddum has been commissioned to support the facilitation of mental health lived experience in Community Mental Health Transformation in Manchester.

This role will ensure Lived Experience is a crucial partner in the collaborative approach, which will enable more responsive and accessible services. The collaborative includes Greater Manchester Mental Health Trust, NHS Greater Manchester Integrated Care, leaders from local Voluntary and Community Sector organisations, Primary Care, Public Health.

Job Purpose

To lead and coordinate initiatives that amplify the voices of individuals with lived experience by embedding co-production principles into program delivery. The role aims to create inclusive opportunities for meaningful involvement, ensuring equal representation, capacity-building, and the removal of participation barriers.

Through collaboration with stakeholders and partners, this position supports the development, supervision, and recognition of lived experience representatives, fostering their contributions to service transformation while building pathways for their continued personal and professional growth. Additionally, the role ensures effective Lived Experience Coordinator – Manchester December 2024 communication, reporting, and evaluation to share insights, measure impact, and support service improvement efforts.
 

Main Duties and Responsibilities

• Reestablish a Lived Experience group, reviewing potential membership gaps and forward steps.
• Ensure the underpinning principles of coproduction are embedded with balance of professionals and lived experience representation.
• Attend the Transformation Group and other key meetings attached to the programme.
• To support Lived Experience representatives to lead on ethnographic story collection across the programme.
• Develop unpaid Peer development opportunities with Lived Experience representatives, providing Peer supervision.
• Identify and, wherever possible, remove barriers to panel member participation including but not limited to travel, childcare, carer responsibilities and translation costs.
• Ensure Lived Experience Representatives receive inductions and training suitable for their level of engagement.
• Coordinate regular meetings and events via a hybrid approach of face-to-face and virtual
• Manage the recruitment specific additional members for each of these opportunities, depending on the theme of the event.
• Ensure that panel members, whether from the core group or single invitees, are properly off boarded.
• Assist Lived Experience members to capture their experiences into their CVs or find opportunities in the community where people with lived experience are needed to help change services.
• Regularly communicate with Manchester Living Well, providing training and awareness raising and relevant updates and opportunities for co-production.
• Provide specialist information, guidance, and support about service user involvement to Adult Social Care staff, partners and stakeholders across a range of services and departments.
• Maintain records and data and to provide regular monitoring reports and outcomes, including end of project evaluation report.
• Contribute to Gaddum newsletters, website, and meetings, sharing information and learning form the programme.

Are you passionate about making a real difference in the lives of people living with Dementia or mild cognitive impairment? 

Do you:

• enjoy working with groups of older people?
• have excellent communication skills?
• enjoy fostering creativity and independence?
• want to deliver life-enhancing programmes? 

Age UK Mid Mersey has just been awarded National Lottery funding to develop and deliver evidence-based Maintenance Cognitive Stimulation Therapy (MCST) group programmes for older people experiencing cognitive impairment or who are diagnosed with mild to moderate dementia.  MCST is a weekly group programme for people living with mild to moderate dementia or cognitive impairment. Group members take part in meaningful and stimulating activities, proven to help maintain memory and mental functioning. The groups provide a fun, supportive environment where people can build new friendships.

The programme will be overseen by an MCST Team Leader and delivered by a team of four MCST Facilitators, who will work in delivery pairs, and two carers support workers. One MCST Facilitator pair will deliver 2 group sessions a week in Halton and Warrington and the other pair in St Helens and Knowsley.

We are recruiting four part-time MCST Facilitators who will work in delivery pairs. One pair will deliver group programmes in Halton and Warrington and be based in our Runcorn Office. The other pair will deliver programmes in St Helens and Knowsley and be based at our head office in St Helens.

The facilitators will work closely with the MCST Team Leader to plan and deliver MCST programmes in their two Boroughs. Each programme will run for 12 weeks and will consist of four-hour activity sessions with a shared lunch. Facilitators will adapt the session delivery to meet the needs and specific interests of group participants ensuring the sessions are engaging and meaningful.

Facilitators will also work closely with the carers support workers and ensure that joined up support is provided to participants and their significant others.

Travel across Mid-Mersey is expected so the post holder must have access to their own vehicle and a full clean driving licence.

Full training in MCST will be provided alongside comprehensive induction and role specific training.

Full job details are contained within the supporting Job Description and Person Specification.

Actual Salary for 15hrs £10,722 per annum (£25,020 FTE)

Application Process: 

To apply, please visit our website to complete an Age UK Mid Mersey Employee Application form, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format). 

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, your personal details will be excluded prior to shortlisting. 

Age UK Mid Mersey is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application form, and if offered the post, we will require two employment references including your current or most recent employer. 

The post is also subject to an Enhanced DBS Certificate. 

Closing Date: 23:59 on Sunday 26th January 2025

Interview Dates: Interviews will be held w/c 3rd February 2025

Charisma is working in partnership with Guide Dogs to appoint their new Director of Guide Dog Service. Guide Dogs, the world’s largest assistance dog organisation, offer a wide range of services to support people living with a vision impairment. Their expert staff, dedicated volunteers and life-changing dogs help people with sight loss to live actively, independently, and well.

This senior leadership role helps people with sight loss to live the life they choose through the direction, delivery and development of the guide dog service. The postholder will cultivate a high-performance culture, and will be accountable for strategic oversight of breeding, puppy raising, dog training, creating/supporting partnerships, rehoming, and dog health to ensure the provision of a high-quality service that meets the needs of service users, and brings strategic goals to fruition. 

The successful candidate must be able to demonstrate the following:

• Substantial track record of leadership at senior management level (or equivalent) in an organisation of comparable size and complexity.
• Experience of long-term service or operations planning to meet strategic objectives.
• Evidence of successful financial management.
• Track record in supporting organisational change, influencing, building and sustaining relationships to achieve results.
• Comprehensive knowledge of safeguarding regulations.
• An in-depth understanding of customer relations.

We are seeking a dynamic, inspiring and influential individual, able to serve as a role model for the organisation, displaying integrity and confidence. Experience of, and commitment to, continuous organisational improvement and the ability to act as a change agent will be essential.

For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Homebased with frequent travel to all Guide Dogs sites

Closing date: 19th January 2025

Charisma vetting interviews must be completed by close of play on the 27th January.

Interviews with Guide Dogs to commence w/c 10th February 2025

Role outline and purpose

This role is accountable for developing and shaping the data and insight capability across our Helpline Services, Income Maximisation and Journey Improvement strands of the Financial Inclusion programme, working across all 4 nations and using this evidence to help ensure that people in crisis can access timely and high-quality advice. 

The role utilises subject matter knowledge to provide specialist data and insight analysis on demand, investment and performance on national and local services and partnerships, providing clear and actionable insights to drive informed decision making to help deliver improved experience and outcomes for people in crisis.  The post works closely with the food bank network, partners and key teams across the organisation to implement the financial inclusion strategy, whilst also leading on with data and insight requirements of Operations, Fundraising, Strategy & Impact, Equity, Diversity & Inclusion, Participation and Policy & Research colleagues to achieve our vision of a UK without the need for food banks.

Role responsibilities

· Develop and be accountable for the collation and aggregation of evidence for the financial inclusion programme at a national and local level, including reach and impact, implementing and oversight of the ongoing management of reporting processes, and using appropriate data systems.

· Responsible for defining research requirements and providing insights for key stakeholders including Income Maximisation Helpline Services and Journey Improvement teams, food banks and external stakeholders in line with operational plans, enabling decision making based on accurate data and insight.

· Leading on commissioning and managing external research agencies to carry out research and evaluations of financial inclusion services, based on stakeholder requirements.

· Providing technical expertise to help meet the evidence requirements and support the priorities of other teams including Policy & Research, Strategy & Impact, Operations, Fundraising, and Equity, Diversity and Inclusion, using a range of robust research methodologies and managing research suppliers where necessary.

· Lead collaboration with colleagues across the organisation, food bank network and external partners across the sector to capture and allocate data and insight to drive high quality and effective Financial Inclusion provision for people in crisis.

· Lead on all aspects of service and partnership reporting, and the production and presentation of reports and briefings on the impact of the financial inclusion programme, conveying insight across the charity as appropriate.

Person Specification

Technical skills and minimum knowledge:

· Demonstrable experience and expertise in leading and delivering data & insight work and/or market and social research.

· Demonstrable experience of project management.

· Demonstrable experience of setting up and managing appropriate systems and processes to capture evidence and insight, analysing and using appropriate analytical and research related software such as Excel, Tableau and survey software and Power Bi.

· Ability to establish credibility quickly with a range of stakeholders, with the influencing and clear communication skills to work effectively with internal and external stakeholders.

· Ability to manage multiple projects, identifying conflicting demands and establishing clear priorities to meet objectives.

· Ability and commitment to ensure that due regard is given to Equity, Diversity and Inclusion and Participation including using co-design principles to collaborate with this with lived experience.  

Behaviours and competencies:

· Demonstrate a commitment to the values of Trussell.

· Demonstrates empathy for people from disadvantaged, marginalised or socially-excluded backgrounds.

· Comfortable working in a fast-paced and high-performing organisation, combining problem-solving with collaborative stakeholder skills.

· Effective communication skills; diplomatic; effectively builds rapport with individuals and groups; presents information accessibly and in a format appropriate to the audience.

· Role models inclusive behaviour, values and leadership.

Key Stakeholders

· Operations

· Food bank network

· Policy & Research directorate

· Participation

· Strategy & Impact

· Fundraising departments

· People with lived experience

· External partners

· Equity, Diversity and Inclusion

Anaphylaxis UK seeks our first Deputy CEO to join our remote team to play a pivotal role in translating our strategic vision into operational success, driving key programmes, enhancing organisational performance, and supporting income generation efforts.

We are the leading charity dedicated to supporting individuals and families living with serious allergies across the United Kingdom. For over 30 years, we have provided life-saving information, education, and advocacy to ensure better safety, inclusivity, and quality of life for those managing severe allergic conditions. As we continue to grow and expand, we are looking for an enterprising and innovative Deputy CEO to join us on our mission to create a safer, more inclusive future for those living with anaphylaxis.

As Deputy CEO, you will be a key leader in transforming our vision into action. Working closely with the CEO, you will focus on delivering strategic programmes and ensuring the charity’s day-to-day operations run smoothly. Your leadership will enable Anaphylaxis UK to reach new heights in both impact and growth.

Key details:

Job Title: Deputy CEO – Anaphylaxis UK

Location: Remote (with monthly in-person meetings in Farnborough, Hampshire)

Salary: circa £60,000

Contract: Permanent, full-time

This is an exciting opportunity to shape the future of a rapidly growing organisation, contributing to groundbreaking initiatives such as revamped training programmes, enhanced business outreach, and audit services for large businesses. You will have the opportunity to make a real difference in the allergy community, helping to reduce the anxiety faced by individuals managing allergies and working towards a more inclusive society.

Key Responsibilities

• Strategic Delivery: Translate our vision into clear, actionable operational plans, overseeing key programmes such as training, business outreach, and audit services.

• Operational Leadership: Manage the charity’s day-to-day operations, ensuring efficient systems across HR, finance, and IT, while fostering a high-performing, collaborative remote team.

• Income Generation: Drive the development of income-generating initiatives, including corporate partnerships, training products, and services targeted at major corporate clients.

• Team & Project Management: Lead and motivate our remote team to deliver projects on time and within budget, managing external contractors and partners.

• Collaboration & Representation: Support the CEO in representing Anaphylaxis UK to external stakeholders, including corporate clients, healthcare professionals, and policymakers.

Who we’re looking for

We are looking for an innovative, empathetic, and entrepreneurial leader who can translate strategic vision into tangible delivery. The ideal candidate will bring strong project management skills, experience in leading remote teams, and a proven track record in driving operational success.

Key skills and experience include:

• Proven senior leadership or management experience, ideally within a growing organisation.

• Strong project management skills, with the ability to deliver strategic goals with measurable outcomes.

• Experience managing remote teams, with a focus on team building, motivation, and accountability.

• A creative and visionary approach, with the ability to think big and generate income through training, products, and services targeted at corporate clients.

• Empathy and emotional intelligence, able to inspire a diverse team and align people with organisational goals.

A background in the charity or non-profit sector and/or knowledge of allergy management or experience in healthcare-related fields are desirable but not essential.

If you would like to receive an Information Pack for this role with details on how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills via the apply button. For an informal and confidential conversation about this position, please contact Jenny at the above address with suitable times to speak.

Closing date for applications: 9am, Monday 3rd February 2025

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are seeking a highly skilled finance professional to perform this essential senior leadership, strategic financial  and management position in our London headquarters. The approximate annual income for Internews Europe and its subsidiaries, of which the post-holder has oversight, is c. £20m.

The post-holder will report directly to the COO for Internews Europe. The post-holder will be a leader on matters of corporate financial strategy, inter-Alliance financial accounting, budget management, and overall accounting operations.

This is an exciting opportunity to drive systems and process improvements in corporate financial management and planning, whilst also ensuring the smooth running of the financial service centre of the organisation.

The Finance Director is a key member of the Senior Management Team (SMT) in London, in addition to other international management units.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Key Strategic Deliverables will include the following:

· Lead on strategic financial management of Internews Europe, promoting effective and efficient processes to ensure the financial health and sustainability of the organisation.

· Oversee and deliver on the statutory audit and delivery of the Annual Report and Accounts in line with UK charity requirements.

· Act as the focal point in all financial matters for the Internews Board of Trustees, Finance and Audit subcommittee and the Senior Management Team (SMT)

· Act as the primary Finance Team representative of Internews Europe in the relationship with Alliance partners, modelling and implementing improvements in the recording of financial data and transactions and improving financial reporting to the Programme Management Units.

· Ensure timely production of financial management information to key stakeholders across the organisation to enable informed decision making and alterations to existing plans where required.

· Co-ordination of the annual organisational budget preparation process and ensure effective budget oversight and management by project and department managers

· Promote strong collaboration with colleagues from Grants and Contracts and Development Teams to reforecast and test progress towards annual targets for income and expenditure.

· Ensuring professional and compliant delivery of all Internews Europe financial processes, to drive improvements in processes and ensure all staff understand and adopt such processes

Finance Department operations Specific duties with support from the Finance Team will include the following:

· Management of the Finance Team, providing effective leadership and creating an environment where Finance staff can learn and develop professionally

· Oversight of core accounting processes including cash-flow planning and management, accounts payable and receivable, and analysis of the balance sheet debtors and creditors

· Management of the relationship for resource sharing and associated accounting transactions arising with the other entities in the Alliance network to facilitate combined management/programmatic reporting when required, while ensuring sufficient financial controls to ensure distinct financial reporting and protection of separate legal entity status.

· Oversight of international banking processes (GBP and foreign currency, income and payments) and Treasury management to minimise organisational risk and negative foreign exchange valuations.

· Primary holder of the Banking relationship, including monitoring banking arrangements in international offices

· Co-ordinate the monthly payroll process with HR colleagues and the external payroll bureau

Oversight of subsidiary financial processes

· Currently Internews Europe has two subsidiaries, Internews International (II) based in France and Internews Media Development based in Ireland, currently dormant.

· Oversight of financial processes including relevant controls, policies and procedures

· Oversight of financial reporting in accordance with relevant GAAP and regulatory requirements.

· Monitor local regulatory requirements and ensure compliance with relevant tax and reporting and audit requirements

Key Stakeholder Engagement and Compliance

· Primary advisor to SMT of ramifications of strategic decisions, including financial, tax and other regulatory impacts

· Input to strategic development initiatives regarding appropriate application of donor funding mechanisms and utilization of subsidiaries.

· Ensure compliance with the UK regulatory regime and with the requirements of our principal funders and other supporters

· Lead responsibility for ensuring the maintenance and regular review of all statutory and best practice policies and procedures, staff training and socialization of changes

· Assisting the Programme teams with interpretation of donor compliance requirements, their translation into Internews Europe operational and/or financial procedures, and their effective implementation

Participation in global business operations leadership

· Collaborate with other members of the global senior leadership team for efficient operations and execution of the mission

· Collaboration with Information Technology and Solutions for effective implementation of software and other technology solutions, providing information and expertise and support for appropriate budgeting and expense allocation.

· Collaboration with Enterprise Risk Management and Security team regarding identification and mitigation of financial and other risks, as well as preparing policy and reports in accordance with Charity Commission guidelines

· Collaboration with People and Culture team to ensure appropriate labour regulations, Internews policies, procedures and financial controls are adhered to in the processing of payroll and other benefits; includes oversight and development of payments to employees and consultants working outside of the UK on Internews projects.

· In all duties, uphold Internews’ Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity, and Justice.

SUPERVISORY RESPONSIBILITIES

The Role carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities including training employees; managing, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

*Direct Reports: Deputy Finance Director and Finance Business Partner Lead

 QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

The criteria below are the minimum necessary for effective performance in the post. The applicant must demonstrate how they meet each of them through the application form and, when necessary, through job-specific tasks and at interview.

· Experience of managing financial and management accounts processes, including annual accounts for UK charitable entities, audits and external reporting

· Experience in a management capacity within an organisation of at least similar size and complexity to Internews Europe

· Experience of liaising with and advising non-financial managers and

· Experience of line management and leadership

· Experience of being key Board contact and engagement point

· Experience of managing external professional and service provider relationships

· Experience of major multi-lateral and bi-lateral donor requirements

· Experience of managing the external reporting and/or compliance functions of a comparable size of organisation

· Experience of working in, or dealing with, developing countries and fragile states

· Good understanding of charity finance regulations and systems

· Professional qualification in finance or accounting

· Knowledge of UK SORP

· High degree of proficiency in Excel

· Knowledge of ERP (or equivalent), particularly reporting tools usage and functionality

Person skills / aptitudes

· A willingness and ability to adopt a hands-on approach to your work

· A contemporary, supportive and transparent approach to management and leadership

· Be comfortable working in a collaborative, highly diverse and mutually accountable environment

· Strong communication, liaison and interpersonal skills to work effectively with people at all levels, and represent the organisation

· Strong analytical, problem solving and creative thinking skills

VACANCY TIMEFRAME:

Deadline for applications: 05 February 2025

PHYSICAL DEMANDS and WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions.

Expected business hours are generally Monday through Friday from 09:00am to 5:30pm. We operate a hybrid working model with attendance in the London office nominally one day per week on average.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position.

The Ripple Pond supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans.

We value your individuality, skills, professionalism, and passion for making a difference in this role.

We don’t measure candidates by age, gender, background, accent, community, sexual orientation, or heritage.

We understand that few people will arrive fully equipped to meet every requirement of this role on day one.

What matters is that you are an excellent communicator- someone who listens well, manages time effectively, and demonstrates resilience.

You must be comfortable discussing challenging topics, this includes facilitating conversations around issues like addiction, mental health, suicide, menopause, domestic abuse and the complexities of family life.

Please note: The Ripple Pond is more than a charity - it’s a dynamic, supportive community that transforms lives. We thrive on care and exceptional communication, and we need someone who shares these values.

Key Responsibilities:

• Onboarding new Members (service users), understanding their needs, and providing tailored support.
• Delivering services primarily online/remotely, with occasional travel for networking, building partnerships, and attending events or meetings.

What We Offer:

As an organisation committed to accessibility, inclusion, and social mobility, we’ll support your well-being and professional development throughout your employment.

However, this role is intensive. Success requires inner strength, adaptability, and mental resilience.

Encouragement to Apply:

We view applicants as well-rounded individuals. If this role resonates with you but you’re concerned about gaps in your CV, qualifications, or experience, we encourage you to apply. We care about your potential as much as your background.

NOTE: Please ensure your covering letter explains how you meet the roles requirements as outlined in the Job Description and Person Specification Document (Attached)

Job Title: Director of Finance
Location: Remote, with visits require to Horsham, West Sussex
Reports to: Chief Executive Officer

About Roffey Park Institute
Roffey Park Institute is a pioneer in leadership and organisational development, with over 70 years of experience empowering individuals and organisations to reach their potential. Known for its innovative approach and deep expertise, Roffey Park is now seeking an exceptional Director of Finance to join its leadership team and play a crucial role in shaping the future of the Institute.

The Role
The Director of Finance will be a key strategic leader within Roffey Park, responsible for overseeing and managing the financial operations of the Institute. Reporting to the CEO, the Director will have the opportunity to influence major financial decisions, ensuring the organisation’s long-term sustainability, compliance, and success. The Director will work closely with the senior management team and the Board of Trustees to provide strategic guidance, turning financial insights into actionable plans that drive growth and innovation.

Key Responsibilities

• Lead Financial Strategy: Develop and execute financial strategies that align with Roffey Park’s vision and ambitious goals, ensuring sustainable growth and financial stability.
• Oversee Financial Planning & Reporting: Manage the budgeting, forecasting, and financial reporting process, ensuring Roffey Park’s financial health remains strong and compliant with all regulations.
• Ensure Financial Excellence & Compliance: Lead the implementation of effective financial controls, audit processes, and ensure adherence to financial regulations and best practices.
• Inspire and Lead the Finance Team: Lead and mentor a high-performing finance team, fostering a culture of collaboration, innovation, and continuous improvement.

Who They’re Looking For

Roffey Park is looking for an experienced and forward-thinking finance professional to join their leadership team. The ideal candidate will bring:

• A degree in finance/accounting and a professional accounting qualification (e.g., ACCA, CIMA, ACA).
• 10+ years of senior finance experience, with expertise in both the charity and commercial sectors.
• Proven leadership experience, with a track record of driving transformation and managing financial functions through digital change.
• Deep knowledge of UK financial regulations, budgeting, financial reporting, and compliance.
• Exceptional analytical skills and the ability to turn complex financial data into strategic insights.
• Proficiency in financial systems (e.g., SAGE, MS Excel) and a passion for embracing digital solutions.

Why Roffey Park?

This is an exciting opportunity to join a respected and forward-thinking organisation at a time of growth and transformation. By joining Roffey Park, the successful candidate will:

• Play a pivotal role in shaping the future of a leading organisation in leadership development.
• Work in a dynamic, innovative environment where new ideas and continuous improvement are valued.
• Lead and inspire a talented finance team, contributing to their growth and success.
• Be part of an organization that makes a real impact, empowering leaders across industries.
• Remote working is available along with great benefits. 

Chief Executive Officer

We are seeking a new Chief Executive Officer to provide confident strategic leadership while act as an external ambassador for our organisation with stakeholders and partners.

Position: Chief Executive Officer

Location: Manchester 

Salary: £41,506 per annum (£51,882 FTE) 

Hours: Part time, 4 days per week (30 hours)

Contract: Permanent 

Closing Date: Sunday 2nd February

About the role: 

As Chief Executive Officer you will have overall responsibility for operational delivery and strategic development. This involves people leadership, financial planning including fundraising, internal and external communications and partnerships, effective use of data and information, and organisational development.

The charity has a unique approach to supporting its participants by providing a diverse, socially

engaged arts programme, responding to the needs, ambitions and cultural aspirations of male, trans and non-binary people who sex work. We also provide one-to-one support and advocacy, primarily relating to housing and homelessness.

Your main duties will include:

• Develop, implement, and oversee the vision and strategy in collaboration with the Board of Directors.

• Work closely with the Head of Creative to oversee delivery of creative provision, supporting and guiding staff to develop a high-quality programme for participants.

• Develop and maintain key strategic partnerships, including with leading cultural institutions and with the health and social care sector.

• Lead the staff team, including maintaining responsibility for recruitment, staff development and supervision, enabling the team to deliver high quality support and programmes for participants.

• Responsible for ensuring that organisational change is delivered successfully, with a focus on maintaining a positive culture where staff, volunteers and participants feel heard and involved.

• Financial management, fundraising, budgeting, monitoring and reporting.

• Charity and organisational compliance, including Charity Commission requirements, health and safety, safeguarding, employment and GPDR legislation.

About you: 

We are looking for a confident leader who wants to work with us to ensure we are a high performing, sustainable organisation. You will need to bring with you the following skills and experience:

• Knowledge and understanding of the challenges and barriers to accessing services faced by LGBTQ+ people, people who sex work and those experiencing homelessness, often in combination with other needs.

• Experience of working at a senior level within either an arts and/or health and social care charity.

• Knowledge of adult safeguarding procedures.

• A strong track record of fundraising for either arts and/or or social care provision.

• Knowledge and understanding of the VCSE sector, health and social care support and provision for marginalised communities.

• Experience of leading, managing, and motivating teams at all levels, building working relationships with colleagues, and demonstrating personal commitment to organisational and staff development. 

• Excellent communication, influencing and presentation skills, with an ability to represent the charity externally and work with a diverse range of stakeholders.

• Experience of managing multiple funding streams, working within tight financial parameters, and producing detailed financial budgets.

You are asked to submit your CV and a Supporting Statement of no longer than two pages as part of the application process.

About the Organisation

This public support charity is a collective, creative space for male, trans and non-binary sex workers. We are an arts and social care charity where creativity is at the heart of all we do. Through playfulness, challenge and creative adventures, we offer people a safe and welcoming space in which to try new things and become inspired. Our artistic work is underpinned by practical support and advocacy, working with people on interconnected issues such as: housing, substance use, LGBTQIA+ rights, education & training, volunteering and money management. 

To achieve all of this, we have a passionate and dedicated multidisciplinary team who are motivated by working collaboratively, openly and creatively. We consider the environmental impact of our work and aim to support and strengthen the sectors we work with by sharing our knowledge, experiences, and ideas.

Other roles you may have experience of could include Charity Director, CEO, Chief Executive, Chief Executive Officer, Senior Director, Finance Director, Corporate Services Director, Human Resources Director, IT Director, General Manager, Operations Director, Partnerships Director, Managing Director, CFO, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Thank you for your interest in joining our special charity!

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.

Support Network Coordinator (South Central)
Salary: £27,343 per annum (FTE £34,178 per annum)
Location: Home based - Living within Bedfordshire, Berkshire, Buckinghamshire, Hertfordshire, Northamptonshire or Oxfordshire
Contract: Permanent
Hours: 28 hours per week (0.8 FTE)

We are seeking an additional Support Network Coordinator to cover the South Central region (Beds, Berks, Bucks, Herts, Northants and Oxon).

Please note for this role it is essential that an applicant has an SCI or CES, and lives in the specified counties.

Each of the Support Network Coordinators have the responsibility for delivering, maintaining, and expanding the support services available to SCI people and their families in their region of the UK.

The post coordinates two vital parallel strands:

• In your region, to reach and support newly and long-term spinal cord injured people and their families:​
  • Developing a strong partnership with all available specialist services, charity and business partners; managing a dedicated team of volunteers as well as providing direct support to SCI people with more complex needs.
• Nationally, working to facilitate the link between SCI people and the network of services:
  • Referring SCI people and their families to our clinical/health expert support teams and advocacy services; working with the Digital Engagement team to build on-line links to regional partners in your area; supporting fundraising, campaigns and communications.

Benefits

• Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part time employees)
• Access to Group pension scheme (6% employer contribution)
• Access to Group life assurance scheme
• Access to Healthcare cash plan
• Access to Employee assistance programme (EAP)
• Employee volunteer days
• Access to discounted gym membership
• Free car parking at Milton Keynes, Head Office
• Investing in their people - all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.

This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application.

Closing date: 10 February 2025, 9am
Interview dates: 12/13 February 2025 at SIA House, Milton Keynes.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.

No agencies please.

Why join the UK Sepsis Trust (UKST)? We’ve an exciting opportunity to work for a significant cause and help make a real difference by raising awareness of sepsis.

Sepsis is the immune system’s overreaction to an infection or injury. There are over 245,000 cases each year in the UK and approximately 48,000 deaths – the charity’s overarching aim is to reduce preventable deaths from sepsis. We achieve this by:

• Raising awareness
• Supporting those affected by sepsis
• Educating health professionals
• Lobbying political organisations for better sepsis care

As the Executive Assistant you will provide comprehensive administrative and operational support to the CEO and other senior leadership members. You will be a highly organised, detail-orientated individual with exceptional communication skills and the ability to manage multiple tasks while maintaining confidentiality. You will play a key role in enabling the effective operation of the charity by assisting in strategic planning, project management, and general administrative duties. 

Executive Support:

• Provide administrative support to the CEO, ensuring smooth daily operations.
• Schedule and manage appointments, meetings, and travel arrangements for senior leadership.

• Prepare and organise meeting materials, including agendas, presentations, and reports.
• Draft, proofread, and edit correspondence, including emails, letters, and reports.

Communication & Coordination:

• Act as a liaison between the CEO and internal/external stakeholders.
• Handle sensitive and confidential information with discretion and professionalism.
• Coordinate communication between departments and external partners.
• Prepare briefings for the leadership team and follow up on action items.

Event Planning & Logistics:

• Assist in organising and coordinating events, fundraisers, and board meetings.
• Manage logistics for events, including venue selection, supplier coordination, and participant communication.
• Support fundraising efforts by assisting in donor communications and event planning.

Project Management:

• Track key organisational projects and deadlines, providing updates to the CEO.
• Assist in the creation and implementation of strategic plans, ensuring timelines and milestones are met.
• Manage administrative tasks related to ongoing projects

General Administrative Support:

• Maintain filing systems and databases for organisational records and sensitive information.
• Assist with office management duties, such as supplies ordering, technology setup, and facility coordination.

Experience:

• Proven experience as an Executive Assistant or in a similar administrative role, preferably within the nonprofit or charity sector.
• Experience supporting senior leadership, including CEOs, Executive Directors, or board members.
• Demonstrated ability to handle complex, sensitive tasks and manage competing priorities.

Skills & Abilities:

• Exceptional organisational and time management skills with attention to detail.
• Strong written and verbal communication skills, including the ability to prepare reports and presentations.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Proficiency in using CRM systems
• Ability to work independently, exercise initiative, and work effectively in a team environment.
• Knowledge of the nonprofit sector and an understanding of the specific challenges and opportunities in the charity space.

Personal Attributes:

• A passion for social change and the mission of the organisation.
• Discretion, professionalism, and a positive, proactive attitude.
• Ability to manage confidential information with integrity.
• Flexibility and adaptability in a fast-paced and changing environment.

To apply please provide a copy of your CV and cover letter outlining your experience and why you are suited for the role.

The United Kingdom Sepsis Trust is committed to promoting diversity and inclusion within our workforce. We encourage applications from all qualified individuals, regardless of background, gender, ethnicity, or disability.

Job Role: We’re looking for a PA and Administrator who is passionate about facilitating Kingdom work. Working closely alongside the Event and Programs Manager and the Director, you will support the key organisation we serve, the Maclellan Foundation.
Overall goal: To serve with a high level of excellence as PA to the Director alongside proactively and efficiently delivering general and financial administrative support.
Job Location: Remote working. The ability for on-site meetings at offices based in Eastbourne (BN21) or Milton Keynes (MK19). Role requires occasional travel for events.
Hours: This is a part-time role, with flexibility to go full-time (20-25 hours, preferably worked across Monday – Friday).

Overview:
The Maclellan Foundation’s global engagement has reached a new season. As a global programs team, we train, coach, project manage and deliver on key initiatives. These programs will become Maclellan’s primary activity for many years into the future. The PA and Administrator will provide the necessary support to both the Director and Event and Programs Manager to deliver these initiatives. This role aligns with the Maclellan Foundation’s Bridge Strategy, focusing on equipping local ministries and releasing local resources to foster sustainable Kingdom growth. The PA and Administrator will be a dynamic individual capable of holding multiple tasks, building relationships, and proactively being part of a global team.
The Maclellan Foundation’s comprehensive global programme and event initiatives include:
• Giving Together events
• Learning Communities
• Programs that serve the global church and para-church organisations for sustainable Kingdom growth

Responsibilities
Personal Assistance:
• Providing administrative support to the Director in an accurate, timely and professional manner, including maintaining schedules, meetings, appointments and travel arrangements
• Planning and coordinating multiple tasks, to ensure milestones are met to an excellent standard
• Assembling and analysing data to prepare reports and documents
• Preparing and editing written correspondence, communications, etc.
• Managing and updating various databases and booking systems on a regular basis
• Providing customer service support, via phone and email
• Reviewing operating practices and implementing improvements where necessary

Finance:
• Processing expenses
• Accurately recording and processing donation information
• Supporting the Event and Programmes Manager in making payments, maintaining donation and budgetary information, and liaising with the Accounts manager as necessary
• Proactively providing administrative support undertaken by NJC and Maclellan

Communication:
• Adhere to consistent communication plans to engage and inform stakeholders
• Provide written and virtual support via meetings and email
• Website updates and improvements (where applicable)
• Prepare and edit written correspondence
• Arrange and coordinate meetings, including minute-taking
• Website management (where applicable) and any other duties as required.

Development:
• Assembling research data to prepare reports and documents
• Improving operating practices under the direction of the Event and Programme Manager
• Any other duties as required

Person Specification
Education & Experience
• Proficient computer skills and high competency levels with MS Office Suite
• Experience as a PA preferred, with a background in finance/general administration
• Excellent communication and interpersonal skills
• Ideally have experience in event/project management (desirable)
• Ideally have experience in a church/charity or professional environment (desirable)
• Articulate and well educated (minimum A ‘Levels, preferably degree level or relevant training)

Our ideal hire
• Has an active Christian faith
• Strong understanding of and commitment to the Foundation’s mission
• Highly organised – able to prioritise and plan time effectively, especially within a high-pressure and ever-changing environment
• Professional in appearance and a desire to constantly improve and grow
• Able to adapt and maximise capacity, delivering a high output of work and holding multiple demands
• Excellent written English, with the ability to write concisely, correctly and effectively
• Highly self-motivated, focused and comfortable with independent working
• Trustworthy and reliable - able to work within a dispersed remote team
• A quick learner with attention to detail
• An excellent standard of numerical ability
• Has an understanding of the Church scene
• Willingness to be flexible in their working hours with occasional travel and overnight stays.

Occupational Requirement
Because Nicola James & Co. serves and supports the Christian sector, the nature of the work requires that this post holder has an active faith in Jesus under the Equality Act 2010, Part 1, Schedule 9.

Benefits
• This is a part-time post with flexibility for full-time (20-25 hours PT, worked across Monday – Friday)
• Start as soon as possible
• Permanent position offered subject to a successful 6-month probationary period.
• Salary £27 - £29K pro-rata, depending on previous experience
• Holiday entitlement is 20 days pro rata, per annum (plus bank and statutory holidays)
• Pension contributions via auto-enrolment to NEST
• Occasional evening and weekend work may be required for event support

If you’re interested in applying, please send your CV and a cover letter (no more than 1 page), detailing what interests you about the role and your suitability.

Please note we are reviewing applications regularly and reserve the right to close the post early.

Key information

Location: Bristol, Manchester, Newcastle, Nottingham, or London

Hours: 37.5 hours

Start date: February 2025 (we are happy to work with you and your notice period)

Duration: Full-time, Permanent

Salary: £45,065 - £50,215 per annum if based in London. £42,490 -£47,640 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance.

Application deadline: 12pm, 17th January 2025

The Assessment Centre for this role will consist of an interview, a written assessment and a presentation (you will be given a brief to prepare in advance for this). Assessment Centres will take place on 24th January.

Early applications are encouraged, as we will assess applications and schedule interviews on an ongoing basis.

About upReach

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report. 

Role Summary

The Head of Sector Programmes plays a significant role in  the strategy, design and delivery of our programme of support for students exploring their career options. This includes managing a team of Programme Managers who lead their own teams of Programme Coordinators to deliver key upReach programmes, planning high quality events, managing relationships with external stakeholders, and evaluating impact.

They will report to the Director of Programmes, and will be a member of the Programmes Senior Leadership Team, taking responsibility for the development and implementation of an effective programme design and strategy.

RESPONSIBILITIES 

Head of Sector Programmes: This person will contribute to upReach's mission by working to ensure the smooth running of upReach’s core programmes, focused on our sector-specific support. They will work closely with the Director of Programmes to provide oversight and strategic input for upReach’s student-facing programmes, setting the direction of travel and monitoring progress.

Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit. 

PROGRAMME MANAGEMENT AND DESIGN 

Make strategic decisions regarding the design and delivery of our sector programmes of support for students, creating a 12 month plan in advance of the start of each recruitment cycle. 

Oversee multiple sector programmes, working closely with Programme Managers to monitor efficacy and ensure that high-quality, targeted interventions are delivered.

Guide the Programmes Team to design learning journeys (including events & opportunities) for Associates, in addition to the development of the resources, planning and delivery of events and opportunities relevant to the unique needs of the participants on our sector programmes. 

Manage and track team progress to ensure that all organisational OKRs regarding programmatic impact are achieved and reported on to the Board of Trustees.

Be part of the Programmes Senior Leadership Team, setting Programme strategy and agreeing focus areas of the Programmes team to ensure that upReach maintains/improves its impact. 

Take on a Deputy Responsibility for a key strategic area of organisational need within the Programmes team. 

Work with the Partnerships Team to make strategic decisions about new opportunities to grow upReach's existing and new partnerships.

TEAM MANAGEMENT

Manage a team of Programme Managers in a variety of locations, providing weekly 1-to-1 check-ins, reviews and personal development support. This includes coaching and enabling them to guide Programme Coordinators in their teams to manage day-to-day partnership responsibilities and relationship management.

Act as a role model within the Programmes Team, engaging in all programme interventions and activities to ensure successful, high quality programme delivery is embedded throughout the team.

Support with oversight of professional development within the Programmes Team, including objective setting, performance reviewing and appraisals.

Act as a Sponsor on key strategic Programmes projects, providing oversight and guidance to junior team members.

SKILLS 

The ideal candidate for Head of Sector Programmes should display these skills: 

Programme management at a senior level, including implementing and delivering interventions and guiding teams to meet objectives.

Ability to engage and flex communication style confidently with a variety of stakeholders, such as beneficiaries, upReach partners, all levels of employees across the organisation and Trustees.

Strong ability to manage, coach and train teams.

Strong problem-solving skills and excellent organisational skills, to manage a varied workload.

Self-motivation and an ability to work in a small team as well as independently, with a creative and a proactive attitude.

EXPERIENCE

To be successful, it is anticipated that you would have substantial knowledge and experience in:

Delivering all aspects of a programme end to end, from design to delivery and reporting and evaluation.

Overseeing multiple programmes simultaneously, ensuring consistent and high-quality delivery across all programmes.

Making complex decisions taking into account beneficiary needs, stakeholder needs, wider organisation strategy and the mission of the charity.

Driving unique programme Objectives and Key Results and contributing to wider organisational strategy, intervening and supporting where necessary to ensure these are both met.

Partnership management, in the corporate or charity space.

Working directly with key stakeholders to manage and grow a relationship and/or partnership. 

Managing and motivating a team remotely across different locations. This will also involve overseeing team performance and managing this where appropriate.

Managing individuals at different levels, including managers, and providing coaching and training to teams.

Taking a lead on finding solutions to problems, within a fast-paced environment.

Team Culture & Benefits: 

By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture. 

We offer: 

Flexible 37.5 hour week, around core hours of 10am-4pm. Hybrid working based in any of our 5 offices.

Statutory Holiday Entitlement of 25 days plus bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

Birthday leave.

Enhanced Parental Leave beyond statutory requirements for all team members. 

3% Pension Contribution, this increases to 5% after 5 years of working with us. 

Cycle-to-work and Tech buying scheme.

Monthly socials.

Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 

Personal Development Budget, activated after 6 months in the role.

The opportunity to participate in our fantastic staff networks: 

Disability and Inclusion Network

Ethnic Minorities Network 

Green Network 

LGBTQ+ Network

Mindfulness Network

Parents and Carers Network 

Socio-Economic Background Network

Ready to apply?

Applications close at 12pm, Friday 17th January.  Early applications are encouraged as we will be scheduling interviews on an ongoing basis. 

Equal Opportunities

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. 

At upReach, we are committed to being an equal opportunities employer and does not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We strongly encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities, those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

We are excited to announce that we are looking for a motivated and compassionate veteran with experience in addiction recovery, mental health services or veteran welfare to help us expand and develop the SMART Veterans Programme in Scotland. We will be actively interviewing for this role as suitable candidates come forward, so we reserve the right to stop accepting applications earlier than the stated deadline.

You need to have experience of working with vulnerable people, or in supporting the welfare of individuals, ideally military personnel or veterans. Facilitation of meetings, training and group sessions is essential as is your knowledge of the needs veterans have when they leave service. You should have knowledge of best practice in facilitation and possess good presentation skills. Knowledge of what addiction recovery is and how recovery programmes work is important with knowledge of the SMART Recovery 4-point Programme being highly beneficial.

We accept applications from individuals who have lived experience of addiction either directly or through family and friends, and be able to demonstrate living a balanced life. You need to demonstrate excellent communication and organisational skills, be able to motivate yourself and others and manage your time efficiently. Self-motivation is crucial as this is a home-based role with lots of virtual meetings. We will also consider a secondment from existing employment elsewhere.

Experience working with or being a volunteer is essential and experience of delivering training would equip you well for the role. The ability to support people with adverse lived experiences in a grounded manner and be able to provide support within professional boundaries is very important. Giving and receiving feedback, gathering data and other evidence to inform service development, and exercising reflective practice are all essential attributes.

The role is home-based, and you will be provided with all office equipment and a travel budget as needed. In order to manage your time and travel effectively you will need to be comfortable forming and developing relationships online, attending and hosting meetings via zoom or MS Teams (this is both business meetings with partner organisations and mutual aid recovery meetings). You will be required to conduct national travel and occasional overnight stays, visiting SMART meetings and facilitators in your area delivering a package of support to facilitators and our partners, helping the charity to grow by helping to generate new business. There are also team development residental trips away with the SMART team every year.

In addition, you will contribute to the global development of SMART Recovery via veteran orientated projects identified by SMART Recovery International. It is essential that you can travel and work flexibly to meet the needs of the role.