Charity Jobs

This role represents an unparalleled opportunity to use your strategic and operational expertise within an impactful and driven organisation committed to stopping violent conflict and creating more peaceful societies.

Reporting to the Executive Director, the Chief Operating Officer (COO) is responsible for ensuring that Conciliation Resources’ finances, governance and operational support services across its six offices are compliant and meet the needs of the organisation.

Are you a driven, collaborative and compassionate individual with a proven record of working with male adults in the criminal justice system, whether in the community or in prisons? Do you have experience of engaging successfully with challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, or people who are angry and confused?

If so, St Giles Trust is looking for a proactive Personal Wellbeing Navigator to oversee the delivery of Personal Wellbeing services to referrals of community offenders and prison leavers, including families, made by the Probation Service in North Yorkshire.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.

The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.

The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women’s Services across England and Wales.

About this key role

Our successful candidate will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison.  This will involve undertaking assessment and action planning with individual service users which will result in timely and prescribed outcomes being achieved, and creating a safe and trusting environment, using trauma informed practice to successfully facilitate a supportive and constructive relationship with service users.  You will deliver a range of interventions to service users, including group work sessions where required, and work with service users flexibly, meeting and undertaking interventions in a range of prescribed locations across a wide geographical area.

We will also rely on you to develop and maintain positive working relationships with external agencies including Probation, Prisons and partners, and work towards contractual targets and outcomes within agreed timescales and in line with specified quality standards.  Using agreed CRM databases, recording all activity relating to caseload and ensuring all information is recorded within agreed deadlines are all also vital aspects of the role.

What we are looking for

• Experience in working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project
• L3 qualification in Advice and Guidance or equivalent
• A sound knowledge of the requirements of managing a caseload
• An understanding of the barriers faced by people with complex and multiple needs
• The ability to assess clients’ needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching
• Impressive interpersonal, relationship-building and communication skills, verbal and written
• A flexible, collaborative and professional approach to your work.

Please note: this role requires that successful candidates must undergo an Enhanced Adult workforce with Adult Barred List DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please email us via this advert and request an application form.

Closing date: 18th Sept 2024. 11:00pm         Interview date: 27th Sept 2024.

Are you committed to working in partnership to empower people with learning disabilities and autistic people to work through trauma and find justice? 

We are seeking 2 Specialist ISVA (Independent Sexual Violence Advisor) to join our Advocacy team at Respond. The role includes providing pro-active emotional, practical and advocacy support for adults with learning disabilities and autistic people with complex or multiple needs who have experienced any form of sexual violence and are engaging, (or considering engaging) with the criminal justice system. The ISVA will work across London to provide non-judgmental, trauma-informed emotional support, working in partnership with other London sexual violence support services. 

Our ideal candidate will have a friendly and relational approach to working with clients.  You will have the ability to build trusting relationships, work in an empowering and inclusive way and support clients to heal following sexual abuse and develop coping capacity. You will be a self-motivated individual who will engage with a wider range of people who have experience sexual violence, and other barriers to justice.

This is an exciting opportunity to join an inclusive and passionate team, and you will be supported by the ISVA Service Manager in your ongoing development. Respond values and encourages working in a collaborative and compassionate way, as we support each other to address one of the most enduring injustices; of the experience of trauma to autistic people and people with learning disabilities and their families.

This post is exempt under Schedule 9 Part 1 of the Equality Act 2010 and is only open to women. 

Background information about Respond   

Respond started in 1991 and has grown from a small London based charity to a medium sized national charity in recent years.  Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services.  

An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.     

We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide advocacy support, as well as supporting people with learning disabilities and autistic people who have experienced trauma. 

We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.    

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re resilient and passionate about advocacy, but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role.  You may be just the right candidate for this or other roles within the organisation. 

Respond Benefits package (all per financial year)

We offer a generous and comprehensive package of flexible benefits to all of our staff.

• Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home.  Part time hours are altered accordingly.   

• Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.

• Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,

• Discretionary study leave to support training relevant to your role. 

• Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.

• Up to 5 days paid time off for dependents per financial year.

• Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.      

• Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment. 

• Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.     

Note all of the above days per annum stated are pro rata’d for part time employees. 

If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement.   Your statement should be no more than 2 sides of A4. 

Interviews will be conducted on a rolling basis and we may close applications early. 

Deadline for all applications: Friday 11th October 2024 

The post holder will be responsible for increasing income through the fundraising team’s strategic focus areas of trusts, legacies, and individual giving; they will also grow our corporate fundraising. Excellent donor care is conducted through efficient and timely processes, including meticulous use of our CRM database. They will bring a proactive and solution-focused approach to the work, with highly competent interpersonal, organisational, and IT skills. They will work enthusiastically as part of the Cathedral’s team of staff and volunteers to help deliver our vision. 

We have an exciting opportunity for a Caseworker to join the team in Thames Valley, working 37.5 hours a week. This role is home-based with regular travel throughout the area.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based Berkshire. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

As a Caseworker you will be:

• Effectively manage a caseload.
• Ensure each victim receives an individually appropriate tailored support and information service.
• Undertake risk and needs assessments.
• To follow relevant safeguarding policies and procedures.
• Provide information and advocacy to enable service users to navigate and understand the criminal justice system.
• Identify barriers to individuals accessing our services.
• To work alongside a team to reflect the diverse community.
• Develop and maintain effective working relationships and promote effective communication between staff and stakeholders.
• Maintain accurate and confidential case records.

You will need:

• Understanding of the impact of crime on victims.
• Effective verbal and written communication skills.
• Proven track record of successfully delivering services.
• Using generic IT applications competently.
• Understanding and practical application of equal opportunities and diversity and inclusivity.
• Ability to balance competing needs and priorities.
• Ability to work independently and as part of a team.
• Maintain professional boundaries.
• Knowledge and understanding of the requirement for confidentiality.
• A successful track record of building effective working relationships across internal and external stakeholders.
• Experience of managing a caseload.
• Experience of outcome focused working.
• Knowledge of risk and needs assessment framework

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

ou may make initial contact with victims of crime, explaining our services and assessing the impact of crime, or receive referrals from colleagues, in order to provide on-going support and case management.

To develop, deliver and monitor safety and support plans for those affected by crime, who accept ongoing support. Support will include providing resources, interventions, and information to all service users. In order to:

Support those affected by crime in understanding and asserting their rights and entitlements

Understand their journey through the criminal justice and legal systems including the Victims Code of Practic

Facilitate access to additional services

Establish healthy coping mechanisms

Provide practical support and information

Caseworkers will directly support service users, who may be affected by all types of crime. You may work within a specialist area, for example concentrating on one crime type, or a certain demographic of victims.

We have an exciting opportunity for a Caseworker to join the Kent team in Ashford, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you… What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts ? Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression About the role: This role is based in Kent (plus any information about travel, hybrid working, flexible)

As a Caseworker you will be:

Support those affected by crime in understanding and asserting their rights and entitlements

Understand their journey through the criminal justice and legal systems including the Victims Code of Practice

Manage a caseload of self-referrals or referred service users, delivering excellent services

Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures.

Provide information and advocacy to enable service users to navigate and understand the criminal justice process

You will need:

• An understanding of the impact of crime on victims such as anti-social behavior, domestic abuse, sexual violence and hate crime.
• Effective verbal and written communication skills.
• Using generic IT applications competently.
• A successful track record of building effective working relationships across internal and external stakeholders.
• Ability to work independently and as part of a team.
• Understanding and practical application of Equal opportunities and diversity and inclusivity

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System.

Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities.

Victim Support is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have an exciting opportunity for a Victim Awareness Officer to join the team in Thames Valley, working 37.5 hours a week. This role is home-based but will require travel throughout the area.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What We Offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the Role:
As Victim Awareness Officer, you will be responsible for planning and delivering training and awareness raising activities in relation to victims of crime. The role will work closely and collaboratively with a range of stakeholders including the Office of the Police and Crime Commissioner for Thames Valley, Thames Valley Police, criminal justice agencies as well as other statutory agencies and third sector organisations across the Thames Valley.

You will lead on developing this new content for training as well as consulting with stakeholders on their training needs and mapping emerging areas where further input is required. As part of the role, you will be responsible for developing this range of training programmes and keeping training materials up to date. You will maximise the use of social media accounts for training, victim awareness and awareness of specific crime types including Sexual Violence and Modern Day Slavery. You will attend events and presentations to engage the local community and increase their knowledge on support for victims of crime. To assist delivery of your role you will recruit and support a cohort of trained volunteers to perform the roles of Criminal Justice Champions and Engagement Champions volunteers.

You will need to be able to work flexibly to accommodate the training requirements as well as experience of delivering presentations and structured training programmes and talks to a range of audiences. You will need to be IT literate and be effective with your communication.

Please see attached Job Description and Person Specification for further details.

About us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

About us

Practical Action is a change making organisation that works in unconventional ways. We put ingenious ideas to work so people in poverty can change their world.

We do things differently, so answers that start small can grow big – bringing people together in bold collaborations, using innovation and knowledge to build futures free from poverty and help shape a world that works better for everyone.

About the role

This position sits within our highly successful Strategic Business Development team, whose role is to support our teams across the world to identify, engage and win funding from some of the largest and most high-profile donors.

Working with colleagues from across the organisation, your focus will be on leading and winning medium-sized opportunities, from existing and new donors. Who these donors are is dependent on the skills and experience you can bring to the role.

Alongside this, you will play a critical role in supporting bid teams working on larger or more complex opportunities.

We are embarking on a new and ambitious strategy and the role offers an amazing opportunity for an ambitious business development professional to help deliver that growth. 

About you

You have a solid track record in business development and are comfortable identifying, leading and winning funding opportunities.  This could be from institutional donors, international trusts & foundations, climate finance, innovation funding, USAID or carbon finance.

You will be a pro-active, self-starter, who is confident at building relationships with a wide range of people; you have great project management skills; and it goes without saying you're an exceptional communicator.

You need to be self-confident, highly organised and a confident problem solver.  And whilst you will need to be passionate for the cause, you also need to be a calm head when things get busy.

The role occasionally requires very intense periods of working – either where you are based or in the country where the bid is being developed. The ability to flex a working schedule and to travel occasionally is a requirement of this role.

Accountabilities

• Deliver exceptional relationship management for a portfolio of existing projects and donors, where the donor relationship is UK-led.
• Research, identify, engage and lead on winning medium-sized opportunities, from existing and new donors.
• Provide support to bid teams working on larger, strategic proposals.
• Support and promote the use of Practical Action's Business Development Processes
• Work with colleagues globally to ensure we maximize opportunities to engage with donors, for example at conferences, events or meetings.
• Represent Practical Action at events.
• Keep abreast of priorities in country offices to ensure they have the business development support they need
• Maintain accurate records within Practical Action's database

PERSON PROFILE

Person Specification

• Business development experience, in an international organisation
• Experience of one or more of the following: institutional donors, international trusts & foundations, climate finance, innovation funding, USAID or carbon finance.
• Good project management skills, with experience of coordinating bid teams and proposal development.
• Excellent understanding of the international development funding environment and key trends.
• Experience of representing your organisation externally at events or donor meetings.
• Excellent writing, analytical, and numeracy skills and the ability to synthesize and communicate complex information.
• Ability to manage multiple responsibilities and to set priorities.
• Proven track record of making sound decisions, based on evidence, opportunities and risks.
• Commitment to development principles and Practical Action’s vision, mission and ambition.  

Skills, Abilities and Competencies:

• Able to work with a high degree of flexibility and autonomy
• Ability to work as part of a team, to apply initiative and common sense and prioritise work accordingly
• Focused on getting the job done, including anticipating blockages and challenges and finding solutions to overcome them
• Ability to work well under pressure and to deadlines
• An excellent working knowledge of Microsoft Office (Outlook, Excel, Word and PowerPoint).
• Enthusiastic and results driven
• A willingness to travel
• Fluent written and spoken English

APPLICATION INFORMATION

Why join us?

The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, and working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.

Our open plan offices are located in the centre of Rugby and near to Rugby train station.

In addition, we offer the following benefits:

• Full time roles are contracted at 35 hours per week.
• Hybrid/flexible working options
• 27 days’ holiday rising with continuous service, in addition to public holidays
• Pension scheme - employer contributes 10.5% of salary and the employee contributes a minimum of 5%
• Enhanced family friendly policies, including maternity, adoption, paternity, and shared parental leave.
• Life assurance (3 x annual salary).
• Bike to Work scheme.

Additional information

Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued.  Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.

We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.

Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.

The successful applicant must have the pre-existing right to both live and work in the UK.

Closing date for applications: Monday 16th September 2024.  Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.

 Interviews: It is anticipated that interviews will take place in the week commencing 23rd September 2024 

(If you do not hear from us within five weeks of the closing date, please assume your application has not been successful on this occasion.)

HOW TO APPLY

If you want to work for a charity with significant people ambitions, then we would like to hear from you. For more information please visit our careers page. To apply please submit a copy of your CV (maximum of 3 sides A4) and send us a supporting statement.

Team Manager (Adult Social Care) - L'Arche Ipswich

ABOUT THE ROLE

Hours of work: 40 hours per week (including evenings and weekends)

Salary: £27,336 per annum

Place of work: L'Arche Ipswich Community Houses, Ipswich, IP1 3QU

Contract type: Permanent

Closing date: 25 September, 11:59pm

Are you an experienced social care leader looking for a rewarding role in a values-driven community? Join L'Arche Ipswich, an 'Outstanding' CQC-rated supported living service, as a Team Manager. Lead a dedicated team supporting adults with learning disabilities to live independent, fulfilling lives within our diverse, inclusive community. With a unique spiritual ethos and commitment to high-quality, person-centred care, L'Arche Ipswich offers an enriching career path where you can make a real difference.

As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:

• Joining shared meals since cooking and having a meal together is what we are all about
• Paid sick pay, up to a maximum of 7wks (depending on length of service)
• Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request)
• Interest free loans and salary advances available
• Free eye tests and a contribution towards the cost of glasses if you need them for work
• Free DBS / PVG checks
• Free SSSC registration
• Free Blue Light Card
• Professional membership fees paid if they are directly relevant to your role
• Free Employee Assistance Programme available to everyone
• Up to 5 days paid compassionate leave
• Up to 6 days paid (pro rata) for time off for emergency dependents leave
• Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
• Paid mileage costs at HMRC rate
• Working from Home Allowance for those in office-based roles but for whom no office is provided
• Specialist bereavement counselling for employees and their family members
• Free Life Assurance up to 4 times gross annual salary
• Access to the Bike to Work scheme

Main purpose of the role:

Are you a qualified and experienced social care Team Manager looking for a new and exciting challenge?

We are looking for an experienced and enthusiastic Team Manager for our supported living service in Ipswich, Suffolk. Someone who will go above and beyond to make life amazing for our service users and our enthusiastic and professional support workers. Our Charity supports 13 adults with learning disabilities/autism to lead fulfilling and independent lives whilst being active members of the community.

The Role

As our Team Manager, you will be responsible for:

• Creating and managing monthly rotas;
• Supporting and supervising assistants;
• Organising and leading weekly team meetings;
• Inducting new starters into their role and completing competency observations;
• Overseeing reporting such as medication records, health and safety, and quality assurance;
• Leading on the planning and facilitating community events;
• Working as part of the senior leadership team to maintain a high quality of care;

The Team Manager supports the Registered Care Manager in creating and promoting community and a sense of home, leading the service delivery in line with L’Arche values, traditions and standards, and the requirements of the Care Quality Commission [CQC].

About you:

• Well-organised, IT literate and adept at allocating and delegating work appropriately.
• Accomplished in effectively leading and managing team performance, such as providing clear objectives, reviewing outcomes, putting in place development plans, and taking appropriate action to deal with poor performance.
• Proven ability to guide, support and teach the essential skills of supporting people with learning disabilities/autism.
• A clear understanding of care planning processes.
• 1 or more years’ experience as a Team Manager working with adults with learning disabilities.
• NVQ Level 3 in health and social care.
• Experience in, or be willing to learn, digital care planning programmes.
• Up to date knowledge of CQC regulations with the ability to apply them in a care setting.
• Natural ability to help make the lives of others more fulfilling.
• Supportive of the identity, mission and values of L'Arche and enthusiastic about working within a community organisation rated Outstanding by the CQC.

About us

L'Arche Ipswich is an Excellent CQC rated supported living service that provides individualised and proactive support to enable individuals to become as independent as possible within the community. The service comprises of two beautiful houses set in spacious grounds designed to meet a variety of individual needs and preferences.

L'Arche Ipswich is more than just a service provider; we are a diverse, inclusive community of 30+ people with and without learning disabilities who live, work and celebrate together. Our aim is to provide a place of belonging to help people with learning disabilities live independent yet connected lives.

We pride ourselves on being diverse and inclusive, with our service users being at the heart of all that we do in a safe, caring, dynamic and fun way.

Alongside our regulated person-centred support, we also have a strong spiritual ethos within the organisation, maintaining close meaningful working relationships with our service users, their families, and those living outside of the immediate community L'Arche Ipswich community. Attendance to festivals, weekend breaks, community gatherings and birthday celebrations are a consistent tradition for all of us that brings everyone together on a regular basis.

You may have experience in the following roles: Supported Living Manager, Learning Disability Team Leader, Autism Support Manager, Care Team Manager, Residential Home Manager, Registered Manager, Support Manager, Service Manager, Deputy Care Manager, Learning Disability Service Manager, Community Support Manager, Social Care Team Leader,  etc.

A full job description and person specification can be found in the Recruitment Pack. 

The closing date is midnight on Sunday 25 September 2024. 

Interviews will take place in person in the week beginning Monday 30 September 2024. The interview process will include a visit to the community to meet a panel of people with learning disabilities and an in-person interview.

To apply, please read the full job description and person specification and answer the questions on our online application form. 

Please also read our privacy notice for job applicants.

REF-216393

Role description

Title: Interim General Manager

Contract: 24 hours per week (3 days). 6 month temporary contract (extended leave cover)

Location: Remote and at the London LGBTQ+ Community Centre 

Salary: £50,470.00 full-time pa; pro rata

Our General Manager is going on an extended leave, so we are looking for someone who can lead the team, continue our fundraising efforts and generally hold the fort for six months. 

Some of the key milestones of the period the new General Manager will be responsible for include: supporting the team in hosting a fundraising event, meeting key grant writing deadlines, supporting Finance Lead in producing the end of year accounts and all on-going financial reporting, renewing corporate sponsorship agreements with current partners.

We are interested in hearing from individuals who could cover all areas of the role including fundraising (3 days / week); as well as those who could take on the General Manager role but might not have fundraising experience (2 days / week) and fundraisers (specifically with experience in writing grants) who might prefer a part time assignment such as this (1 day / week).

We are open to recruiting one person or two depending on candidates’ experiences and preferences. 

Please refer to the summary below to clearly see the breakdown of tasks, days and salary.

Option 1:

Role: General Manager and Fundraiser (covering all responsibilities)

Key responsibilities:

• Finance and Risk
• HR and Team Management
• Business Development
• Board of Trustees Management
• Stakeholder Management
• Legal and Governance
• External Communications and Leadership

Contract: 3 days per week (6 months)

Pro rata salary: £30,282

Option 2: Two separate roles splitting general management and fundraising responsibilities

Role: General Manager

Key responsibilites:

• Finance and Risk
• HR and Team Management
• Business Development
• Board of Trustees Management
• Stakeholder Management
• Legal and Governance
• External Communications and Leadership

Contract: 2 days per week (6 months)

Pro rata salary: £20,188

Role: Fundraiser

Contract: 1 day per week

Pro rata salary: £10,094

Reports to: Chair of Board of Trustees

Key contacts: Chair of Board of Trustees, Senior Management Team, Finance Lead

Direct reports: Centre Manager, Communications and Marketing Manager, Finance Lead, Research Lead

Closing date: Sunday 8 September 2024 at 9pm

Interviews will take place the week commencing Monday 16 September 2024. 

The successful candidate will start on Tuesday 5 November 2024

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About the London LGBTQ+ Community Centre

The London LGBTQ+ Community Centre is an award-winning charity launched by a team of volunteers in 2017. In December 2021 we opened our first physical space in London’s bankside.

Our mission is to provide London with a sober, intersectional, intergenerational, community centre and café where all LGBTQ+ people feel welcome and supported, can build connections, and flourish. Our vision is for a more connected, belonging and thriving LGBTQ+ community in London.

The Centre is visited by over 1,100 people each month. In 2023, we hosted 600 events joined by over 9,000 participants. And the Centre was visited by over 14,000 visitors.

Overall purpose of the role

As the most senior team member, the General Manager:

• Leads the team with four direct reports and other four indirect
• Ensures the team works productively, develops professionally and there is a person-centred, supportive and communicative atmosphere
• Evaluates and improves operations and financial performance
• Leads our fundraising efforts and overall income generating activities
• Co-designs strategy and sets goals for growth
• Provides solutions to issues

Benefits

Despite being a young, small organisation, we are working hard to create a workplace where everyone feels supported to perform at their best. Therefore we currently offer the following benefits:

• Holiday allowance of 25 days, increasing yearly after two years of service
• Employer pension contribution of 3%
• Access to an employee helpline to help you deal with personal or professional concerns
• A holistic wellbeing package
• DBS funded by employer
• Ongoing training opportunities to support with career development, including annual learning and development opportunities shaped to your needs
• Flexible working
• Being part of a small organisation where you can really see your impact
• Working alongside a range of other LGBT+ organisations

Key responsibilities and duties

• Fundraising
  • Lead fundraising team
  • Lead all fundraising efforts (grants, individual giving and corporate partnerships) and supervise strategy
  • Work closely with Events and Outreach Lead to design programmes to apply for funding
  • Write funding bids for public grants and trusts
  • Manage successful grants, monitoring and reporting
  • Lead corporate sponsorships strategy
  • Manage relationships with current corporate donors to secure ongoing funding and develop new relationships

• Finance and Risk
  • Lead strategic financial plans
  • Responsible for the financial health of the Centre including developing, overseeing and monitoring an effective programme of income generation
  • Help to ensure a sustainable income from individual, corporate, legacy and trust donations
  • Supervise accounting and reporting working with Finance Lead
  • Establish and monitor key indicators of the organisation’s impact and financial health
  • Risk management: maintain awareness of risks and changes in the external environment that affect the organisation

• HR and Team Management
  • Team management and leadership
  • Ensure the organisation’s staff and volunteers are focused on achieving its mission and aims
  • HR systems and processes development
  • Operate within the annual budget and ensure management and HR policies are up-to-date
  • Recruit and work with the senior management team

• Business Development
  • Design and deliver the organisations’ business plan 
  • Design and supervision of organisational strategy
  • Supervise the maintenance and creation of all operational policies required
  • Supervise of all Centre activities
  • Operational systems and processes
  • Scan the external environment for changes that may affect the charity, to advise the trustees proactively and to take necessary action

• Board of Trustees Management

• Secretary role at meetings: set up meetings, minutes and other administrative tasks
• Build an effective working relationship with the Chair of the board; meeting monthly to review organisational progress
• Supply regular reports to the Board and attend trustee and sub-committee meetings

• Stakeholder Management
  • Build relationships with local authorities and the media in order to advance the organisation’s aims
  • Lead partnerships with other LGBTQ+ organisations; London and beyond
  • Lead outreach to non-LGBTQ+ organisations
  • Set up mechanisms for listening to the views of current and future beneficiaries on the performance of the Centre, as well as on areas for future development

• Legal and Governance
  • Ensure the organisation fulfils its legal, statutory and regulatory responsibilities

• External Communications and Leadership
  • Represent the organisation at external events and publicity opportunities

Person specification

Short listing criteria:  E = essential  D = desirable

Professional experience

• Excellent leadership, people management experience and delegation skills - E
• Knowledge of business processes and functions (finance, HR, procurement, operations etc.) as well as the principles of business administrationEFinancial analytics and numeracy skills - E
• 3+ years of experience in fundraising, grant writing or grants management for an organisation of similar size or bigger - D
• Demonstrated analytical and persuasive writing skills experience as well as superior editing skills, including ability to convey complex information in a clear manner to a diverse audience - E
• Ability to communicate effectively- E
• Patience and attention to detail - E
• Experience in planning and budgeting- E

Personal qualities

• Excellent interpersonal skills - E
• Someone who can work self sufficiently and in a team environment - E
• Leads by example – striving for high quality work and ensuring other people meet this standard - E
• An engaging, passionate, energetic human- E
• Excellent written and verbal communication skills- E
• Commitment to equality, civil rights, and LGBTQ+ rights - E
• Knowledge of the charity sector in general and the LGBTQ+ community in particular- D
• Experience working with communities in general and the LGBTQ+ in particular - D

Ready to apply?

Please send us your CV and cover letter of no more than two sides of A4 before 9pm on Sunday 8 September 2024.

Please add the following information to the subject line: General Manager Application

We particularly welcome applications from trans, non-binary and POC candidates. We are a disability positive employer and we welcome the opportunity to provide reasonable adjustments as defined by the Equality Act 2010 during the interview process and upon appointment. Please inform us if you feel you meet this criteria.

Who are we looking for?

We’re seeking an Interim Training Manager for a 6-9 month contract, with the potential to transition into a permanent position for the right candidate.  This is a unique opportunity to lead and enhance our training programmes within the charity sector.
In this role, you’ll ensure our training initiatives meet their objectives, stay on budget, and deliver exceptional outcomes.

You’ll leverage your excellent stakeholder management and influencing skills to build strong relationships and drive strategic development. Ideally, you’ll have experience as a trainer or in L&D, and a solid understanding of mental health would be a significant bonus.

If you’re ready to step in and lead with expertise and passion, we want to hear from you!

About the role

Working closely with the Programme Officer for Training, the Training Manager will manage the training function, leading the delivery and continuous improvement whilst managing key relationships ranging from associate trainers who deliver training on behalf of Student Minds to external organisations who wish to purchase training. This role has responsibility for income generation within the organisation and management of the trainer network.

Responsibilities

• Oversee and continuously improve the training function, ensuring objectives and outcomes are met on time, within budget, and to quality standards.
• Lead detailed programme planning, including risk management and budget oversight, in collaboration with colleagues.
• Drive income generation, develop pricing models, and lead marketing strategies for training programmes, working towards annual financial targets.
• Manage relationships with key stakeholders, coordinate professional development for trainers, and assure the quality of training delivery.
• Stay informed on sector developments, adapt training content accordingly, and represent the training programmes at external events.
• Support the implementation of digital systems and contribute to website development for training-related content.
• Collaborate with the team on cross-organisational events, provide consultative feedback, and uphold the organisation's values, including EDI practices.

For the detailed job description please download our Recruitment pack.

Details

Hours of work: 30 hours (4 days) / per week
Contract: 6-9 months (Temporary)
Full-Time Salary Range: £28,552 - £32,445 per annum
Pro-Rated Part-Time Salary Range: £22,841.6 to £25,956 per annum (based on 30 hours per week, equivalent to 80% of a full-time role)

Why work for us?

• Meaningful Mission: Join a team committed to ensuring no Student should be held back by their mental health.  
• Nurturing employee wellbeing is central to our culture. That's why we provide each team member with 10% wellbeing time, approximately 3.5 hours a week, to invest in activities such as gym sessions, yoga, extended lunch breaks, or simply taking a rejuvenating walk. Join us and experience a workplace where your health and happiness are valued.
• Equity, Diversity and Inclusion: We value diversity and inclusion, and we actively promote equity in our recruitment process. We use priority interview scheme for candidates from ethnically diverse backgrounds and employ blind shortlisting techniques to ensure fairness and eliminate discrimination.
• Transparent Recruitment Process: Instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all.

How to apply?

1. Download the recruitment pack in the document section, where you’ll find more information about the role including responsibilities and person specifications. 
2. Complete the Equality Monitoring Form.  
3. Download and complete our application form which is available in the document section below. 
4. Upload your completed application form. 

Application deadline: 8th September
Interviews: 18th September
Start date: as soon as possible

Student Minds is an equal opportunity employer committed to diversity and inclusion. We encourage individuals from all backgrounds to apply.

About Us 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focussing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits 

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
• Life Insurance
• Reward Schemes (RewardHub Membership, Cycle to Work and Eye Care Vouchers etc)
• A variety of social and wellbeing activities and events each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership
• Free breakfasts/snacks in the office

Reports to:Deputy Head of Events  

Based: Battersea Park 

Salary:£40,000 -£45,000 (dependent on experience) 

Contract:  Permanent, Full Time 

Work Arrangement:  40 hours per week, Flexible Working Environment 

Role Overview 

Reporting to the Deputy Head of Events, the Senior Events Manager will have a significant role in the Events Team, overseeing the Parks and Corporate team and responsible for managing and delivering a wide range of outdoor events and activities within our parks and open spaces. We have a varied programme of events, often working with stakeholders, and this role involves the full event life cycle, from enquiries, site visits, assessing paperwork through to delivering a successful and safe event.  

We are a busy, creative, tight knit group of vibrant professionals who are looking for someone to join the team. Someone who prides themselves in providing 5-star customer service and going the extra mile for the client and for each other. In the Events Team we celebrate creative problem solving, autonomy and integrity in our approach to work. 

We are looking for someone who has worked in a comparable role, with previous experience managing outdoor public events, and managing all the associated health and safety paperwork.  The role requires balancing our commercial remit to achieve revenue targets, with maintaining the integrity of our beautiful parks and the needs of our local residents and stakeholders. A successful candidate will be able to manage both very experienced commercial clients’ requirements and provide the extra support less experienced community organisers need.  

Main Duties/Responsibilities:

Venue Management

• Be listed as DPS on certain venues 
• Ensuring smooth venue booking process is in place for the team
• Providing clients with venue availability, quotes, and leading site visits
• Briefing clients on T&Cs for hire and licenses and supporting clients making event applications
• Ensuring all event application paperwork per event is complete and compliant with the requirements of the Event Policy
• Overseeing health & safety procedures; liaising with security personnel and conduct thorough site inspections before, during, and after events
• Working with internal & external contractors to secure the necessary services for each event 
• Collaborating on developing new event opportunities to maximize revenue for the parks and open spaces
• Communicating effectively with internal and external colleagues to ensure all park events and activities are well-coordinated
• Maintaining clear communication with clients to address their needs and work with the site team to fulfill their requests
• Supporting, delivering and attending events / productions as required

Admin and Finance

• Line managing event coordinators and assistants
• Raising invoices and purchase orders for clients, tracking corporate bookings income and expenses, ensuring smooth cash flow, and keeping budget up to date
• Monthly reconciliation of budget to ensure targets are met
• Ensuring all supplier’s paperwork is checked and uploaded to the system
• Raising contracts and agreements, ensuring all aspects of the event are clearly outlined and protected
• Updating the booking system with all confirmed event details, ensuring all details are documented and ensuring efficient scheduling and avoiding conflicts
• Preparing and submitting TEN applications to relevant authorities for events requiring permits in public spaces or with specific restrictions
• Supporting the Head of Events with various larger more complex projects

Event Production

• Supporting the Head of Events and Production Teams with the delivery of events produced by Enable
• Assisting with the physical set up and dismantling of events, including the management of contractors and suppliers and the distribution and return of events equipment / stores and vehicles as required

Skills & Experience

• Minimum of 5 years' experience planning and managing events, ensuring a positive client experience
• Minimum of 2 years' experience planning and managing outdoor events, and working with local authorities 
• Management of multiple clients simultaneously, providing confident and patient guidance to clients
• Proficient in a range of office software: Outlook, Excel, Teams
• Possess excellent written and verbal communication skills to interact effectively with clients, staff and senior management
• Thrive in fast-paced environments, managing multiple tasks and projects efficiently against deadlines
• Proactive approach and pride yourself on going the extra mile to create 5 star customer service
• Ability to work autonomously while readily collaborating with the wider events team
• This role will require schedule flexibility – including late nights, early mornings and weekend work to deliver events
• Personal Licence holder (this can be obtained on joining but required for Premises Licence and TEN applications)

Nice to haves: 

• Drivers Licence 
• Proficiency with Priava, or other diary management software
• Experience with Xero, Sage or other accounting software
• Experience working with event applications and health & safety protocols for parks, outdoor venues, or local authorities 

This is an exciting opportunity to be a part of a company that positively impacts the community around us! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Enable is strongly committed to creating a diverse and inclusive workplace and we are an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website. 

We are looking for the right person to become our new Volunteer and Community Manager, someone who can support our existing volunteers, recruit new people to join our volunteer team and raise the awareness of our services across Kent and Medway.

Although an understanding of the Criminal Justice System is ideal, we can teach you that. What we cannot teach are the skills to understand the challenges that volunteers face, how to hear and support them when they face these challenges and how to keep them engaged and motivated to support victims of crime.

Our volunteers are an amazing group of people who support adults and young people to understand the impact of their experience of being a victim of crime and stand alongside them as they move into their new reality.

If you think that you have these qualities and are resilient & adaptable then we need to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This job cannot be home based and you will need to be able to travel across Kent and Medway.
You will be Supporting and managing existing volunteers in Kent and Medway
Recruit new volunteers from the various communities in Kent and Medway to build a volunteer team that better reflects the communities we wish to serve
Introduce new volunteering roles to the local service and recruit into them
Build strong working relationships with volunteer bureaus, higher/further education colleges and other agencies across Kent and Medway to raise the awareness of volunteering opportunities with Victim Support
You will also need to build our online and real-life media presence to raise the profile of our service in Kent and Medway
On a daily basis you will need to be in contact with Volunteers, the local Senior Management Team, local Team Leaders, Caseworkers, the Hate Crime Advocate and Stalking Advocates

You will need:
To be able to work independently against an agreed plan
To remain empathetic whilst developing the confidence of volunteers to hold safe but challenging caseloads
Able to work in partnership with other agencies and with team members.
Resilience. This is a busy job with multiple demands on your time so you will need to remain focused on what your priorities are.
You will need to be comfortable talking to various individuals and groups about the work that we do and look to develop a volunteer team that reflects the communities that we serve.
You will need to be comfortable meeting potential volunteers, presenting to other agencies and occasionally being the local voice of Victim Support in the media

Please see attached Job Description and Person Specification for further details.

About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks including Police Vetting and Disclosed Barring Service checks will be required. If you are unable to obtain a police vetting certificate you will not be confirmed in post.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.
Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

The Royal Society of Literature (RSL) is one of the oldest learned societies in the UK, and Britain’s charity for the advancement of literature. Our vision is of a world in which everyone has access to literature in its many and various forms; everyone can feel that literature is ‘for them’. The RSL acts as a voice for the value of literature, works to engage the public in literature, and honours and encourages writers at all stages of their careers. In our public events, awards and prizes for writers at all stages in their careers, and engagement programmes with young people and in prisons, the RSL demonstrates the ways in which literature shapes society, and that it can change an individual life.

Position: Digital Officer

Responsible to: Head of Communications and Partnerships

Location: Hybrid working, with three days per week in our office at Somerset House in London. Occasional evening and weekend working required for RSL events, with time-off-in-lieu available​

Hours: Permanent, full-time, 35 hours a week, Monday to Friday, 10am to 6pm. Some flexibility of hours may be negotiated after the Probationary Period (six months)

Salary: £28,000 per annum

Benefits: 25 days of annual leave, plus bank holidays and additional two days at Christmas. Pension scheme. Employee rewards platform, providing discounts on a range of leisure and retail providers. Sabbatical scheme for long-term employees. Employee assistance programme, giving free and confidential advice on areas such as debt, legal issues, and mental health concerns.

Closing date: 13 September 2024

About the post:

Reporting to the Head of Communications, your work will contribute to the RSL’s communications and audience development.

Following recent updates to the RSL's websites and branding, this is an exciting time to join our team and help to diversify the RSL’s growing programme of work, led by principles of experimentation, inclusivity and accessibility.

As well as sharing vital aspects of our work with the public and partners, you will bring a sense of fun to our social media channels, feeling confident to inject personality into developing the tone and voice of the organisation.

This is a busy, varied, fun and rewarding role, where you’ll get to work independently while being supported by the rest of the team.

Key tasks:

CONTENT CREATION AND DELIVERY - we want you to create exciting and engaging content

• Run the RSL’s social media accounts, engaging with our audiences to increase reach, interaction and awareness
• Create engaging content (images, video, gifs etc) to broaden reach of RSL’s activities across existing and new social media channels
• Lead the RSL’s direct digital marketing to Members, Fellows and subscribers, growing audiences and ensuring GDPR compliance
• Work with the RSL Programmes Officers to edit and upload audio and video from RSL activities to RSL platforms
• Publicise RSL activities with input from colleagues, from advertising to promotions and merchandise, identifying key audiences for the RSL’s wide-ranging initiatives and new ways to engage them.

DIGITAL SYSTEMS - we want you to be experienced in content creation and delivery

• Working with the Head of Communications to update the website. Maintaining and developing the RSL’s online presence through the website to ensure this represents all aspects of the organisation’s work and is accessible
• Ensure the smooth running of the RSL’s online events booking system along with the Heads of Operations and Programmes.

MONITORING AND EVALUATION - we want you to be confident capturing and analysing data

• Analyse data to measure the success of campaigns, create reports and build future communications around results
• Provide relevant audience insight and analysis reporting to the team to inform programming decisions and to measure performance.

This job is for you if:

• you have experience in a similar role within an arts or culture context or equivalent, confidently communicating – in person and in writing – with a wide range of stakeholders in a professional, upbeat manner
• you have experience of creating dynamic content for a diverse range of audiences across multiple digital channels
• you have competency in working with Microsoft Office Suite and across social media platforms
• you are able to win support from a wide range of people and collaborate closely with colleagues across programmes
• you are independent and highly organised in managing a complex workload and meeting numerous deadlines
• you are able to evaluate data on audience growth, and report to others in order to inform decision-making and improve engagement
• you have a strong understanding of brand and tone of voice
• you are enthusiastic about the work of the RSL
• you can show a demonstrable commitment to equality of opportunity, accessibility, and inclusion
• you can be collaborative in a small, busy team, working together to achieve the RSL’s objectives
• you are team-oriented but take individual responsibility
• you are proactive and have a positive approach to solving problems
• you are resourceful and embrace challenges and change
• you are flexible and willing to learn
• you have a passion for working in the charity sector, with a particular interest in arts, culture, and heritage organisations

If you don't match everything in the key tasks and person specification, that doesn’t mean you aren’t the right fit for the role. You may have other experience that can make you a great candidate, so we encourage you to apply anyway if you have transferable skills. Research shows that some people will only apply to jobs if they meet 100% of the criteria and this disproportionately affects women.