Charity Jobs

 The role

We’re seeking an Events Administrator to join our ambitious Support, Research and Influencing team. 

You will play a vital role in our team to ensure health professionals across the UK have a better awareness and understanding of pancreatic cancer and the complex supportive care needs of those affected. You can be proud to know that you’re playing a part in these services which will ultimately improve the standard of support and care received by people affected by pancreatic cancer from their healthcare team. 

Some of the main responsibilities are:

• Ensuring our data is accurate, up to date and well maintained within our database, by collating, preparing, and cleaning up a high-volume of data from our events, online courses, and other engagement activities.
• Provide administration of our virtual educational events and online courses to support the success and smooth delivery, and to increase understanding and awareness of pancreatic cancer.
• Provide admin support to colleagues in Research, Influencing and Devolved Nations for in-person events focused on improving the standard of diagnosis, treatment, and care in pancreatic cancer.

About You 

• You will enjoy working with data and have a keen eye for detail and accuracy.
• You will have highly efficient organisational and time management skills, and a methodical approach to your work.
• You will be able to work across teams and departments in a collaborative manner and be able to effectively manage and prioritise a busy and varied workload. 
• You will have clear and helpful verbal and written communication skills and have an enthusiastic, can-do approach to your work.
• You will be passionate about working for the charity and transforming the future for people affected by pancreatic cancer. 

If this sounds like you – we’d love to hear from you! 

About Working for Us 

This is a fast-paced and growing organisation that is really committed to making a difference. Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.   

About Us  

Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our four values: 

• Courageous
• Collaborative
• Compassionate

We cannot achieve our vision without employing people who are committed to our vision, strategy, and values. 

At PCUK our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported.  We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices. 

We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and  background can think of no better way to do this than by ensuring that this role fully represents our intent therefore we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector. 

How to apply 

• You can download the Job Description and Person Specification for full details of the role. If you have any questions about this role that we’ve not answered, please get in touch with us.
• To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews. 
• You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
• Applications will close on Sunday 14th July 2024 at 11.59pm.
• Please note that interviews will be held remotely via Teams on Wednesday 24th and Thursday 25th July 2024.

No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment. 

Partnership Manager - Wales

Location: The role will be based out of the BookTrust Offices in Cardiff.  BookTrust works in a hybrid and flexible way with an expectation of a minimum of 8 face to face collaboration days per month which could be at the Cardiff office, visiting partners across Wales and on occasions UK wide travel.  There will therefore be reasonable travel needed to fulfil the role, with occasional overnight stays.

Contract: Full-time, open to discussing flexible and part-time options

Salary:  £36,000.00

BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school. Working with every local authority in England, Northern Ireland and Wales and supported by a range of funders including the Arts Council England, Northern Ireland and Wales Governments, we reach over 3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.

We’re looking for a positive and enthusiastic individual with a demonstrable ability to build strong and successful delivery and strategic relationships with a range of external stakeholders, including primary and secondary schools, local authorities, education sector organisations as well as other civil society organisations. The role will also involve ensuring the successful delivery of a set of BookTrust’s programmes and activities so strong organisational skills, experience of collaborating with different internal functional teams and being thorough and meticulous will be necessary attributes.

The Partnerships Manager will also contribute to the development of new activities and programmes and lead on the programme training and national and regional events for Wales so experience of devising and implementing new programmes and training would be advantageous.

To apply please send a copy of your CV to our website along with a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.

Closing date: 31st July at 11:59pm.

Applications will be reviewed on a rolling basis; therefore, early applications are encouraged.

Our Commitment to Diversity and Inclusivity

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.

We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team to discuss your requirements further.

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

About us:

At Bluebell Wood Children’s Hospice we care for children and young adults with life-shortening and life-threatening conditions. We are support around 300 families both in our hospice and in their homes.

Our support services are wide ranging and bespoke to each family, including end of life care, symptom management, respite short breaks, counselling, sibling support groups, music therapy, Phsyiotherapy and much much more.  We work with staffing ratios that allow us to deliver a high quality, holistic model of care which is tailored for each child and family.

As a registered charity we receive around 16 % of our funding from government sources and our fundraisers and supporters raise the remaining funds needed to keep our services running. All roles within our organisation are valued and we recognise the importance of a whole team approach and recognise great things happen when we work together.

The role:

We are seeking to recruit a Team Lead for the in house care team. Your role will involve working in a co ordinated way with  other Team Leads to oversee the day to day running of the care floor. This will include overseeing the off duty rota,  management and planning of both planned and unplanned admissions, overseeing the delivery on symptom management and EOL care,  taking responsibility for areas of governance and audit and line managing a small team of nurses and support workers, in addition to looking at ongoing opportunities for service development. Working in the Team Leader role, you will  lead with enthusiasm to support a resilient and motivated team,  delivering a high standard of holistic care.

From 1st April 2022 all direct care provision and/or close contact roles at Bluebell Wood Children's Hospice require full COVID vaccination as a Condition of Deployment. The role of Nurse falls into this category. 

The requirements:

To fulfil the role effectively you must be NMC registered and have relevant clinical and managerial experience.  To deliver services you will also be able to work flexibly and collaboratively across the care services.

In return, we can offer you a fantastic working environment and the following benefits:

· 33 days’ annual leave including bank holidays  ( pro rata) - with the option to buy and sell

· Sick pay – following 6 month probationary period

· Health Care Cash Back Scheme

· Free counselling sessions

· Enhanced Statutory maternity pay

· Enhanced Statutory paternity pay

· Enhanced parental bereavement leave

· Compassionate leave

· Training & Development

· Investment in your wellbeing

· Volunteering & shadowing days

· Free parking on main site

· Free drinks and subsidised meals

· Uniform

· Eligible for NHS Blue Light Card

· Eligible for The Company Shop

About the role:

As a Recruitment/HR Administrator, you will be joining a small dedicated Recruitment team providing an effective and efficient recruitment service to meet the organisation’s resourcing and staffing needs. You will be the first point of contact for internal and external enquiries and requests to the team; providing a high level of customer service throughout the recruitment cycle.

You will also be responsible for carrying out the administrative tasks for the recruitment and on-boarding of new staff and ensuring that our recruitment processes, continue to adhere to best practice, equality, fairness and relevant employment legislation. You will also be involved in the wider HR team's Projects on EDI and organisational changes, this will include designing and delivering training to hiring managers and wider SHP staff.

As an integral part of the HROD team you will have the opportunity to welcome new starters into the organisation with a positive attitude and insight into a flourishing career at SHP.

There is ample opportunity for the role to be worked from home, with an occasional need (e.g., 1-2 days per week) to attend our head office in King's Cross to facilitate interviews, attend team meetings and other business needs.

About you:

• Demonstrable experience of working in a busy office environment within HR and or recruitment with experience of working with and maintaining HR and Recruitment systems, including but not limited to ATS (applicant tracking system), payroll, HR and DBS services.
• A strong understanding of the key administrative tasks carried out within a recruitment process and of the legal requirements of the recruitment process and HR department.
• A pro-active approach and ability to work using own initiative.
• Able to understand and follow written policies and procedures, maintain confidentiality and securely protect data with an attention to detail with the ability to process and update information accurately.
• Strong time management skills, able to effectively manage workload, multiple priorities and meet tight deadlines.
• Able to use MS Office package (particularly Word, Excel and Outlook) at an intermediate level.
• Strong interpersonal and communication skills – able to communicate effectively verbally and in writing with a variety of people from candidates to hiring managers etc. and ability to work effectively as part of a team and build good working relationships at all levels.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Closing Date: Sunday 21st July at midnight

Interview Date: Monday 29th July via Microsoft Teams

Please note we will be interviewing candidates as applications are received, please submit your application at your earliest convenience as we reserve the right to close the advert before the date listed above. 

If you are struggling to access our online working portal, please email the recruitment team for assistance. 

FUNDRAISING ENGAGEMENT MANAGER - NORTH WEST ENGLAND

Location: Home Based (within the North-West region)

Contract type: Permanent

Hours per week: 35

Salary: £30,753 (FTE)

Closing Date - Sunday 7th July

Informal Phone Calls - Wednesday 10th July

Interview Date - Wednesday 17th July

Do you want to join our commitment to ensure no family faces cancer alone?

We are looking for a standout relationship manager to join our fantastic team of fundraisers who work tirelessly to raise funds for Young Lives vs Cancer. This is a role of variety, opportunity and innovation and we are looking for someone who embraces change and constantly strives to achieve more.

A great personality and team ethic are really important in this role as you will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Regional Engagement’ team and we need someone with natural customer service skills who wants to deliver a legendary experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.

The North West region (made up of Lancashire, Cheshire, Merseyside & Greater Manchester) is filled with some of our most committed supporters and there is so much opportunity to grow our supporter base across the region. Our Social Workers and Manchester Home from Home support families from across the region and beyond, and building relationships with this team is a must.

We are not your average employer, nor are we looking for an average candidate in a 9-5 role. What we offer is the flexibility and adaptivity to ensure that your personal work/life balance is taken care of. Whether it is finishing early for an appointment, picking up from school or further education, we can help to make it work for you. Many of the team work condensed or flexible hours to suit their individual circumstance so we would love to discuss your needs more at interview.

Experience within a similar role, or within the charity sector, would be great but we know that a lot of the most important skills in this role are easily transferable from another sector. We want the right person and we will invest in training the right candidate. The skills we are looking for in this role are:

• Master at storytelling
• Epic at relationship building
• Strong prioritisation skills
• Great communicator
• Self-Motivated
• Self-Aware
• Great at spotting opportunities
• Influencing/Negotiating
• Compassion
• Bravery
• Integrity
• Team player

The must haves:

• Have a full UK driving licence and access to a car (including business insurance)
• Have a sufficient Broadband connection if home based
• Live in the North West region (Lancashire, Cheshire, Greater Manchester and Merseyside). Candidates who live outside of the region should highlight an intention to relocate to the area in their covering letter for their application to be considered
• This role is subject to a Criminal Record Check. In the event of a successful application a Disclosure report will be sought at a basic level.

Diversity declaration

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation or a combination. This has never been acceptable to us as an organisation.

We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation, as well as reflective of the diverse children and young people we support. Click here to find out more about our Diversity, Inclusion, Equity and Belonging strategy.

Accessibility

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible.  Please get in touch with us if you would like to discuss any specific requirements.

What we offer

Every quarter we offer a wellbeing and development day where no meetings are held. It’s a day for everyone to spend time on whatever supports their own personal wellbeing and professional development whether that’s catching up with training, life admin, exercise or reading. There is no prescription to these days as we know everyone is unique.

You may have experience of the following: Relationship Development Manager, Regional Fundraising Coordinator, Community Engagement Specialist, Philanthropy Relationship Manager, Fundraising Partnership Manager, Regional Supporter Engagement Officer, Community Fundraising Coordinator, Donor Relationship Manager, Regional Development Officer, Supporter Experience Manager, etc.

REF-214 986

Millions of EU citizens live in the UK and have to adjust to the impact of Brexit and secure their rights under the EU Settlement Scheme. It is the most isolated and disadvantaged groups of EU citizens who are struggling the most. Our charity Settled is the leading advice and support provider for EU citizens in the UK. We have secured funding for 2 new posts targeted at addressing these needs. The first is for a Romanian speaker based in London and Kent who can address the needs of the Roma community, including making a short information video. The second will be based in Scotland and work particularly with homeless EU citizens. Both posts will be expected to develop relationships and work closely with other support organisations. Please submit a CV and a covering letter stating clearly which role you wish to apply for and setting out how you meet the person specification.

Location: Homebased - with occasional travel for staff residentials and event
Contract: Permanent Full-time - 37 hours per week (subject to funding)
Salary: Band 4 - £30,858.80 - £40,777.70 per annum dependent on experience

The National Youth Agency is looking for a new Research Associate to join our Knowledge Team. 

What we do:

- As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
- We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role:

- This is an exciting opportunity to join a newly formed and rapidly expanding team within our Growth Directorate. We are seeking a skilled Research Associate to contribute to our mission of supporting youth work and driving evidence-based practices.As our new Research Associate, you will be integral to delivering data, knowledge, and insights that underpin our organisational development and program delivery. This role involves a wide array of research activities, and you must be able to handle multiple tasks efficiently. We are looking for a professional who is not only confident and flexible but also has excellent communication and organisational skills.

Key responsibilities for this role will include:

- Providing research support for local authority service reviews, including analysing local statistics, conducting surveys and focus groups, and contributing to gap analysis.
- Collaborating with the Knowledge Team to design and deliver social research projects.
- Assisting in the design and implementation of project evaluations to meet funder requirements and enhance our evidence base.
- Leading small research projects for both NYA and external clients.
- Promoting evidence-based practices and utilizing insights to drive improvements across the organization.

The ideal candidate will have experience in social research, familiarity with various research methodologies, and the ability to communicate complex findings to diverse audiences.

Why Work for NYA?

- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

How to Apply:

Please download our applicant pack to find out more about the role and requirements

Please use our online application process to submit the following documents:

- A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
- A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.

We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. CV’s will not be accepted without a cover letter.

REF-215 081

As a Supporter Stewardship Officer, you will be at the forefront of providing exceptional support to all our existing members, donors, and supporters by embracing our supporter care culture in line with the supporter care charter.

A key part of this role will be to identify opportunities to maximise income through products and services contributing to the overall Fundraising strategy.

You will ensure every interaction leaves supporters feeling valued and engaged, nurturing relationships that drive fundraising success. Collaborating closely with our Supporter Stewardship Team, you'll establish good working relationships and encourage cross-team collaboration, ensuring an integrated approach.

Your day-to-day will involve providing advice and guidance to both new and existing supporters, offering tailored service to maximise their fundraising potential. By triaging enquiries effectively, you'll ensure everyone gets the assistance they need promptly and efficiently.

As an essential point of contact in our supporter care journey, you'll efficiently handle enquiries, upholding the highest standards of service. Plus, you'll play a crucial role in maintaining our supporter database, ensuring accuracy and compliance with relevant regulations.

If you're ready to make a real impact and be part of a team dedicated to providing an excellent supporter experience, apply today!

Hybrid Working Expectations: 2 days per week office attendance required.

(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)

What are we looking for?

Proven experience of delivering outstanding customer service. You'll have excellent verbal and written communication skills, with a friendly telephone manner.

Confidence in handling challenging situations is a must, alongside solid ICT skills, especially in Microsoft Office and databases.

You'll need to collaborate effectively and build strong relationships within the team and across internal departments. Organisation and time management skills are key, coupled with accuracy and attention to detail.

For full role responsibilities please view the job description located within the Recruitment Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include:      
• Cycle to work
• Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Proven experience of excellent customer / supporter service skills.
• Strong interpersonal and communication skills with excellent telephone manner, and the ability to deal confidently and effectively with challenging telephone calls.
• Good ICT knowledge including Microsoft Office suite and databases.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

Alternative Applications

To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.

We request that recruitment agencies do not contact us in relation to this role.

Join the Team as a Senior Finance Manager at ASC

Company: Accounting Solutions for Charities (ASC)
Position: Senior Finance Manager
Type: Permanent, Remote (4-5 days a week)
Location: UK (occasional travel to clients required)

ASC is an employee-owned practice providing outsourced accountancy and financial management services to charities and mission-driven commercial companies across the UK. From basic bookkeeping to year-end accounts for audit, we cover it all!

As a Senior Finance Manager, you'll:

• Support a portfolio of clients, initially focusing on four long-standing ones.
• Manage day-to-day client accounts.
• Review and maintain client financial systems.
• Provide financial analysis and decision-making support to senior stakeholders.
• Collaborate with client executive teams and boards, empowering them with strategic advice.

This is a rewarding, varied role with opportunities to grow the number of charities we serve.
What We’re Looking For:

• Qualifications: Fully or part qualified with extensive experience.
• Experience: From basic bookkeeping to management accounts, including producing management accounts and external reports.
• Software Proficiency: Familiar with SME accounting software like Xero, Sage, or QuickBooks as well as products that integrate into these.
• Skills: Strong systems accounting knowledge, advanced Excel skills (charts, dashboards), excellent time management, attention to detail, and the ability to meet deadlines independently.
• Attributes: Strong analytical and numerical skills, a flexible and hands-on approach, and excellent communication abilities to build relationships with diverse stakeholders.

Why Join ASC?

• Work with Exceptional Organisations: Collaborate with inspiring charities and mission-driven companies.
• Professional Growth: Opportunities to expand your portfolio and grow with ASC.
• Supportive Environment: Work independently but with the support of a knowledgeable team.

Commitment to Diversity:
At Prospectus, we invest in your journey and support all candidates, regardless of age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

Charities Aid Foundation (CAF) has an exciting opportunity for you to join their team as an Impact Adviser. CAF is a dual-registered charity in both the UK and the US, dedicated to helping individuals worldwide optimise their charitable donations for maximum impact. CAF’s Impact Accelerator is a centre of excellence for impact, bringing together expertise in strategic advisory, grantmaking and social investment.

This full-time, permanent role offers a competitive salary of up to £46,000 per annum, based on experience, with flexible hybrid working arrangements based in their London office.

The Impact Adviser will confidently work with a diverse range of philanthropists, corporate clients, and charity leaders, providing expert advice on developing and implementing impactful giving strategies or improving their organisation’s resilience. Key responsibilities include managing strategic consultancy projects, delivering high-quality written assignments, facilitating workshops and ensuring excellent client service. The Impact Adviser will also collaborate with colleagues in the Impact Accelerator to deliver a comprehensive client offering and identify new business opportunities.

The ideal candidate would have a keen analytical and strategic mindset, experience in advising foundations, individual philanthropists, charities, corporations, or the public sector. Expertise in philanthropy, grant-making, sustainability, fundraising, strategy, research, governance, impact measurement or programmatic design is key. CAF is particularly interested in individuals with experience in international development and language skills. The ideal candidate will have a proven track record in client relationship management and project management.

If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

We are seeking a manager to lead a frontline team, suitable for an experienced people manager who is friendly, kind, and capable of managing a busy workload. The ideal candidate will motivate staff and volunteers, engage with elders, and be solution-focused.

About Katherine Low Settlement

Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.

We run a range of our own community services to support older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.

Katherine Low Settlement’s work with older people

Katherine Low Settlement has worked with older people since its conception in 1924.They are a core part of the community that we continue to work with. We provide, often in partnership, a range of projects and activities for older people including health and wellbeing; creative arts; intergenerational work; connecting people and trips/outings. Our services include an Older People's Lunch Club, Contact Club, T’ai Chi for Elders, exercise and social sessions, and support online.

We work with older people to:

• Encourage active and independent living

• Reduce isolation and loneliness

• Improve well-being and prevent ill-health

• Enable older residents to be dynamic and contributing members of the Wandsworth community.

Role Purpose
We are seeking to recruit a manager to lead a frontline team. This role will suit an experienced people manager who is friendly, kind and able to manage a busy workload. Someone who can motivate staff and volunteers, engage with elders and be solution focused.

Key Responsibilities

• Manage the day to day running of the Elders Core Service as part of the wider Elders Programme. This includes the three day a week lunch club, transport offer and social sessions and one-off activities and trips.
• Lead a team of dedicated part-time paid staff and volunteers. The team members include a cook, support worker, minibus driver and sessional workers such as exercise tutors.
• Work collaboratively with the wider team to provide this “hands on” programme which builds on older people’s strengths and potential.
• Manage the monitoring and evaluation of the project.
• Ensure the programme runs to budget.
• Support the planning of the core programme with Elders members themselves and with the wider team.
• Recruit, assess and support new and existing members (service users)
• Manage waiting lists for the programme
 

Main Duties & Responsibilities
Planning and oversight
• Working with the Head of Programme, ensure that all service output meets KLS’ vision, mission, values and charitable objects and with the Head of Programme, ensure the service meets the programme strategy and KLS’s 5-year strategy.
• Ensure the smooth delivery of core older people's activities throughout the week and organise, plan and promote agreed one-off activities throughout the year in a timely and planned manner.
• Manage the transport offer, including route planning and pick-up schedules of older people to and from KLS’ activities with the Minibus Driver. Ensuring the Minibus Driver maintains records.
• Ensure activity records and registers are kept accurately and up to date as well as case work notes for the core team, completing regular checks on this. We use a Salesforce Database for which training will be given.
• Actively support the social and support needs of our older people as appropriate, including safeguarding issues and being a first contact for compliments and complaints for the service.
• To be part of, and work closely with, the wider elder's team, sharing information regarding elders on a regular basis where appropriate.
• Conduct outreach and support work with older people in the community and on home visits and oversee the case work of the Core Team as well as having a small caseload. This does not involve advice work but is mainly signposting, referral and light advocacy.

Staff and volunteer management

• Take responsibility for the Core Programme. This includes line management of the Outreach and Support Workers, Lunch Club Cook and key relevant social activities workers and volunteers related to the core programme (we do also have a KLS Volunteer Manager who recruits volunteers).
• Ensure performance management and quality systems are used to monitor and evaluate the project’s work, processes and safeguarding.
• Managing individual volunteers as part of the Core Programme Team.
Relationships, comms and networks
• Continue to build and sustain strong relationships with our members.
• Contribute to comms for the service with the Head of Service. Oversee the comms for the Core Programme including the shared service newsletter, activities calendar, annual report and social media platforms.
• Attend meetings as requested on behalf of the Core Programme.
 

Finance
• Manage the project areas to budget, maintain basic financial records as agreed with the Head of Programme – in this instance this is usually a petty cash sheet.
Safeguarding
• Responsible for ensuring adherence to policies and procedures across the core team, ensuring that safeguarding is at the forefront of KLS’ delivery.
Undertake other duties
• Participate in regular management supervision and annual appraisal; help to identify your own job-related development and training needs
• Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS
Skills and Experience
• Experience of working with older people in a community setting
• Experience of line managing a small team in a community setting
• Outstanding interpersonal and communication skills, including communicating with people from a wide range of backgrounds and when working individually or in groups
• Strong multi-tasking skills and time management 
• Ability to work as part of a small team, whilst also working independently
• Experience of monitoring and evaluating projects effectively and ensuring that they are consistently meeting needs
• Understanding and experience of safeguarding, and health & safety in theory and in practice
• Excellent IT skills including MS Office suite and ability to use Internet, email and social media. Database experience would be an advantage (Salesforce) 
• Experience of working with or being a volunteer
• Knowledge of Battersea and Wandsworth
 

Personal Qualities
• Passionate about working with older people and championing their value to the community
• A hands-on, highly motivated individual with considerable drive, energy and a determination to succeed
• Caring and compassionate 
• Dedicated and organised with the ability to work under pressure 
• Able to see the wider picture as strong attention to detail
• Able to take initiative and solve problems
• Trustworthy, non-judgemental, caring and compassionate, proactive, self-motivated and hardworking
• Committed to KLS’s mission, vision and values

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
 

Dates

Closing Date for Applications:  21st July 2024

Interview Date: TBC End of July

If you are an organised, friendly individual wanting to make a difference to households struggling to keep warm, we have the role for you supporting our exciting Energy Advice projects in Ceredigion.

The role is focused on supporting our Energy Advice services in Ceredigion. As project support officer, you will support the smooth running of these services on a day-to-day basis including maintaining spreadsheets, collating data and liaising with project partners.

We have an exciting opportunity for a Caseworker specialising in Sexual Violence support to join the team in Lancashire. The role will be working out of one of our Lancashire hubs at Blackpool, Preston or Accrington, for 30 hours a week covering shifts Monday to Friday between 9am & 6:30pm working up to 6:30pm at lease two times per week. Initially office based, the role will have the opportunity to apply for hybrid working with up to two days based at home.

The successful candidate will make first contact with referrals to the service, and hold a caseload supporting sexual violence victims directly via telephone or remote means and in the community.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role offers help and support directly to victims and survivors of sexual violence, making the first contact with survivors to help them determine the best help and support for them, including on-going support from the role holder or referral on to our group-work or Independent Sexual Violence Advisors (ISVA's).

The role involves occasional travel across Lancashire, and supporting victims and survivors directly in the community.

The successful post holder will ensure victims and survivors are signposted or referred internally and externally to receive ongoing continuity of support, advocacy and impartial advice and information including reporting to the police, accessing Sexual Assault Referral Centre (SARC) services, and specialist support such as pre-trial therapy and sexual violence counselling and provide goal orientated continuity of support for cases not in the criminal justice system.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Are you an organised professional with strong administration skills? Join our team as a Service Improvement & Transformation Team Administrator and play a key role in supporting our mission.

As a Team Administrator, you will be responsible for efficient completion of all administrative tasks of our Service Improvement & Transformation Team. You will work closely with the Head of Service Improvement & Transformation, the Programme Lead, the Lead Research Nurse, and Project Managers, ensuring that projects are delivered on time and within budget.

Your role will include assisting in the preparation of proposals, reports, and other communications, ensuring that all necessary documentation is received prior to Committee meetings. You will also accurately review, process, and approve grant applications for our Care Centre & Network, Community Service Programme, and Research Nurse Network, ensuring compliance with our Guidance Policy. You will need to identify requests that should be treated as exceptions and escalate appropriately.

In managing support grant payments, you will handle tasks such as checking and authorising invoices, dealing with invoice queries, raising purchase orders, and maintaining precise records. Additionally, you will record actions and minutes from team meetings when required and ensure that all correspondence and actions are accurately logged in our CRM database.

This role requires a professional who can undertake various tasks with a commitment to our core values. If you are dedicated, meticulous, and ready to contribute to a vital part of our Association, we invite you to apply and become a valued member of our team.

Hybrid Working Expectations: up to 2 days per week office attendance

(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)

What are we looking for?

An organised and detail-oriented individual with strong IT skills and proficiency in Microsoft Office packages. Experience with CRM databases is essential.

You should be capable of managing and prioritising your workload effectively, even in a busy environment. Accuracy and attention to detail are crucial in this role.

Strong communication skills, including an excellent telephone manner, are a must. You should possess excellent interpersonal and negotiation abilities, with the tact and diplomacy to persuade, influence, and appropriately challenge.

A proactive approach to work and problem-solving is vital. Knowledge of relevant GDPR legislation and the ability to work within its guidelines are also required.

For full role responsibilities please view the job description located within the Candidate Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Strong IT skills and knowledge and experience of Microsoft Office packages.
• Ability to use CRM databases.
• Excellent level of accuracy and attention to detail.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

Alternative Applications

To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.

We request that recruitment agencies do not contact us in relation to this role.