Charity jobs

Independent Victim Advocate

We have an exciting opportunity for Caseworkers (known internally as Independent Victim Advocates- IVA) to join the London team, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?

Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you…

Position: 6025 Independent Victim Advocate

Location: Greater London/Hybrid

Hours: Full time 37.5. Monday to Friday 9am - 5pm

Contract: Permanent

Salary: £28,810.00 per annum (this includes FTE £26,010.00 per annum plus £2,800 per annum London Weighting Allowance)

Closing Date: 23rd April 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

These roles offer flexibility for home and office working with travel to appointments to meet clients across London is required.

As an Independent Victim Advocate you will provide high quality, holistic support to clients, including victims of sexual violence. As a Complex Case Independent Victim Advocate you will work Monday to Friday 9am to 5pm with some evening and weekend working on occasion.

You will need to be able to manage a demanding workload, travel to appointments with clients and to meet a range of conflicting deadlines.

About You

You will have:

• An understanding of the impact of crime on victims such as anti-social behaviour, domestic abuse, sexual violence and hate crime.
• A proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
• Experience of managing a caseload including complex case management.
• Experience of outcome focussed working
• A full UK driving licence, access to a vehicle and business insurance essential for some areas, for example rural locations (requirement will be discussed at interview)

Please see the attached Job Description and Person Specification for further details once you apply.

In Return…

Benefits include:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as IVA, IDVA, Independent Victim Advocates, Case Worker, Victim Support, Victim Case Worker, Family Case Worker, Adult Case Worker, Child Case Worker

Please note this role is being advertised by NFP People on behalf of our client.

Peer educator manager 
 
Location: Contracted to our Peterborough office with the flexibility for hybrid working
Salary: £33,000 - £36,000 FTE depending on experience
Hours: Full time: 37.5 hours pw (Part time: minimum 30 hours pw considered), with flexible hours including evening and weekends
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.
 
Closing date: Monday 5 May 2025
Preliminary telephone interviews will be held week beginning 12 May 2025
Interviews will be held week beginning 19 May 2025
 
No agencies please
 
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease. 
 
In our recent report “Time to Act: A New Review of Kidney Health Inequalities” one of the urgent priorities highlighted the need for additional services and new approaches for high-risk and underserved group to reduce the risk of developing kidney disease or prevent kidney disease progressing in those that have it. 
 
To help achieve this we are significantly expanding our peer educator initiative, an evidence-based and multi award winning model to engage and reach underserved communities, support health awareness and literacy and instigate behavioural change; delivered by trusted, trained peer educators through attendance at events and community spaces. We aim to scale up the roll out and adoption of peer educators within the care pathway across the UK, with a particular focus on improving early detection and diagnosis of chronic kidney disease and associated conditions such as cardiovascular disease and diabetes. 
 
This new post will play a significant role in the growth of the peer education programme and the initial focus of the role will be to:   

• Coordinate the development and delivery of the Peterborough peer educator project 
• Support the development and delivery of the UK wide peer educator programme

 
You will have knowledge of health inequalities and experience in effective community outreach and engagement as well as experience of project delivery, ideally in a health-related role. In addition, you will have clinical experience in a related area.
 
If you are interested in the position, please complete the online application form and submit together with your CV.
 
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
 
About Kidney Research UK:
 
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
 
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
 
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
 
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
 
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
 
You may also have experience in the following: Peer Education Program Manager, Community Engagement Manager (Health), Health Outreach Coordinator, Peer Education and Outreach Lead, Peer Support Program Manager, Health Inequalities Project Manager, Community Health Program Manager, Peer Mentor Program Lead, Public Health Engagement Manager, Health Awareness and Education Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc.
 
REF-220 906

Overview of the International Chief Outreach Officer

The International Chief Outreach Officer (ICOO) will assume responsibility for all international communications, outreach and emerging countries and reports to the International Chief Executive Officer
This position will ensure that the ministry is maximising its potential and impact in raising prayers, awareness and donations for Barnabas Aid, whilst upholding its distinct Christian identity.

Digital Technology Officer

Location: London(Hybrid)
Starting Salary: £34,000

An exciting opportunity has arisen for an experienced Digital Technology Officer ideally with experience with Sona & Nourish social care systems to join a forward thinking and growing charity organisation and play a key part in a very exciting digital transformation.

The Digital Technology Officer will support a project manager in guiding the organisation on it’s digital journey and key implementation/integration projects of two vital systems. The ideal candidate would have experience with SaaS platforms and system configuration and have excellent communication skills to be able to improve the use of technology across the organisation.

Skills required for the Digital Technology Officer are:
- Technical background
- Experience with sona & nourish systems
- Ideally have social care sector experience and exposure to technical systems used in social care and health care
- Data analysis experience would be advantageous
- Able to work with stakeholders at all levels

Project officer / Technical officer

Understanding Recruitment is acting as an employment agency for this vacancy

Contract Type: Fixed term for 6 months

Hours of work: 37.5 per week (onsite)

About the role

We have an exciting opportunity for a Maintenance Multi-Skilled Engineer in our Facilities team at St Joseph’s Hospice. We are looking for someone who has experience in plumbing, mechanical and electrical working in a palliative care/clinical environment.

The role will provide support to the team and carry out repairs to mechanical and plumbing services and equipment, e.g. replacement of filters in ventilation systems, check tensions of drive belts, record details of works, materials and time on a docket or our helpdesk system. The role will also support with programmed planned maintenance works to mechanical and plumbing services such as checking temperature of water taps and outlets, descaling showerheads, following prescribed instructions to defined standards, record actions and/or findings using a formal written report system and provide information to the Head of Facilities on replacement parts and spares to enable orders to be raised.

About you

• Effective communication and interpersonal skills
• Either BTEC National Certificate (HNC Electronic Engineering). Or Completion of at least 4yr apprenticeship of Practical and Theoretical Training as an Electronic Technician or equivalent
• Good knowledge of plumbing materials sufficient to be able to maintain and discuss the maintenance needs of water systems i.e. pump and pipe sizes and their uses
• Good knowledge on health and Safety risk assessment and relevant Health and Safety legislation.

Where you’ll work

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.

We provide high quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.

Why work for us?

• 27 days' holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

Closing date: 23 April 2025

Interview date: 28 April 2025

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Sussex Emmaus is a charity dedicated to supporting individuals who have experienced social exclusion or homelessness. We provide accommodation for up to 58 people, offering a home, tailored support, and the opportunity to gain skills and work opportunities through social enterprises run by the charity.

We are now recruiting a Catering Assistant Supervisor to assist the Catering Manager in the efficient and effective running of the Cafe@Emmaus and Community Kitchen. You will be joining a friendly and enthusiastic team who are passionate about what they do.

This is a hands-on role where your ability to lead by example will motivate our team of resident Companions and volunteers to provide exemplary customer service and ensure Food Safety Practices are adhered to. You will be responsible for leading, supervising, and working alongside Companions assigned to the Café and Community Kitchen during operating hours. Any conduct-related matters will be addressed by the Business Manager.

For a complete job description and person specification, please download the job pack!

Duties & responsibilities
People

• To work alongside and train Companions to increase their skill base and confidence
• To organise the deployment of tasks to individuals and team members
• To train, supervise, motivate, and inspire volunteers and Companions
• To have responsibility for conflict resolution
• To ensure that all activities under supervision are engaging, enabling, empowering, and holding team members accountable
• To lead the Companions and volunteers in ensuring all stock is taken care of and not damaged and stored and merchandised appropriately
• To support the learning and skills development of Companions and volunteers
• To supervise the performance of individual team members ensuring their skills are developed to their maximum and ensuring correct procedures are followed

Café/ Community Kitchen Operation

• To ensure effective and efficient day-to-day operations of the Café and Community Kitchen
• To ensure day-to-day smooth and productive processes are being implemented to excellent standards for quality, culture, and legislative compliance
• To ensure premises Health & Safety checks and actions are complete within the identified time, and to identify new checks or actions to schedule to comply with Health & Safety requirements
• To ensure that cover for the safe operation of the Café and Community Kitchen is always sufficient
• To ensure that Food Hygiene processes are followed by all

Stock Management

• To assist the Catering Manager with daily ordering
• To assist the Catering Manager with stock take
• To ensure all goods are rotated and waste recorded accordingly

To apply, please download the job pack and upload your CV and a supporting statement showing how you meet the person specification. The deadline is 9th May. Please note we can only accept applications from people who currently hold the right to work in the UK and are unable to sponsor work visas.

We have two offices, one based in London and one in Birmingham. We are open to candidates across both of those locations. Our CEO is based in London. Day to day it's a mixture of being in our office, working from home and visiting our prisons. We can also look to make the role 4 days for the right candidate. 

Who We Are:

Beating Time have been going since 2014. Originally running music groups in prison and since 2021 an employment through the gate service called Inside Job. Both programmes now run across, London, Birmingham and the Northeast. Our aim is simple, helping prisoners survive their sentence and thrive on release.

The Role:

As the COO you’ll be the right-hand person to our CEO Liv Wicks. She’s a right laugh (she may or may not have written this herself).

What You'll Be Doing:

✨Supporting our two part time fundraisers with applications.
✨ Occasional frontline support within our prisons.
✨ Helping to streamline our tech and processes.
✨ Working with the CEO to shape and develop the overall Beating Time strategy.
✨ Joint oversight of our charity finances and forming part of our finance committee alongside the trustees.

✨Supporting governance and regulatory compliance for the charity.
✨ Signing off our monthly reports for our funded prison contracts.
✨ Line management responsibility of the wider team.

Who You Are:

We’re not big on box-ticking, but here’s the sort of person who we think thrives in this role:

✨Willing to be comfortable working in Prisons and Young Offender Institutions (you’ll need to pass vetting, of course!)
✨ Empathetic, non-judgemental, and a brilliant listener
✨ Aware of the barriers facing people with convictions, and ready to help smash them
✨ Resilience to work within a sector with many hurdles
✨ A natural relationship-builder who can talk to anyone — from CEOs to candidates
✨ Organised, IT-savvy (MS Office etc.), and able to keep good records
✨Strong writer –  bid writing experience is a big help

Bonus points if you’ve got fundraising or financial experience. 

Even bigger bonus points if you’ve got lived experience of the criminal justice system — we value it highly.

Why Join Us?

This isn’t just another job. It’s an opportunity to be part of something genuinely groundbreaking. I know I know, It’s a cliché but we mean it.

Our team is proudly diverse. Many of us — including our amazing Community Consultants — have lived through the criminal justice system. Your background and story matter to us.

You’ll get:
✔️ Real impact: you’ll change lives every day
✔️ Supportive, inspiring colleagues who care about what they do
✔️ Flexibility: the role has hybrid and part time potential
✔️ A warm, welcoming team coffee catch-up to cap off the process

The Talent Set are delighted to be working with RABI to find their Fundraising Coordinator (Individual Giving). 

The charity offers a flexible working environment, with hybrid working and an expectation to work from their Oxford office 2 days per week. 

The Fundraising Coordinator (Individual Giving) will be responsible for stewarding supporters and donors, helping coordinate the Fundraising department activities and associated administrative duties.

Key Responsibilities:

•  Work with the Individual Giving Manager, Fundraiser (Individual Giving)  and wider fundraising team to administer our donor support communication. 
•  Administering the individual giving fundraising programme with support from the wider team. 
•  Develop and maintain relationships with key RABI stakeholders, partners and associated organisation as agreed by your line manager. 
•  Plan, execute and assistant in delivering national and large-scale fundraising activities. 
•  Thank all donors in a timely manner via e-mail and letters and keep accurate records.
•  Ensure that the database CRM records for our supporters and donors are maintained and up to date. 
•  Develop and refine systems and processes to enhance donor experience and support. 
•  Responding to general enquiries from the RABI fundraising email address and the fundraising phoneline. 
•  Support the Individual Giving Manager and Fundraiser (Individual Giving) on the development and implementation of fundraising campaigns.
•  Help plan and coordinate fundraising campaigns and initiatives, ensuring they are executed effectively and efficiently. 
•  Liaise across the charity fundraising collateral and support the wider teams in developing materials for community fundraising. 
•  Assist the Individual Giving Manager and Fundraiser (Individual Giving) in the oversight of the online RABI shop. 
•  Help create and develop a digital income strategy as part of the Fundraising Strategic Framework.
•  Provide a first point of contact for individuals who are fundraising for RABI including sending out fundraising packs and providing fundraising guidance and advice. 

Person Specification: 

•  A positive and creative approach to work. 
•  Good telephone manner, including showing empathy towards in-memory and legacy donors. 
•  Ability to record data accurately.
•  Self-motivated and confident in working both independently and in teams.
•  Good communicator, including face-to-face, phone, in writing and via remote communications. 
•  Good numeracy skills. 
•  Ability to manage time effectively, prioritise workload and plan-ahead. 
•  Good IT skills (MS Office including Outlook, Excel and Word).
•  Problem solving skills.
•  Creative ability and use of software (e.g. Canva, CRM

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

• Group Financial Controller
• £85,000
• London/Hybrid (TBA)

Morgan Law are delighted to partner the oldest children's charity in London to lead the search for a Group Financial Controller.

The Group Financial Controller will play a pivotal role delivering high-quality financial and performance management information, overseeing the audit process, ensuring tax and VAT compliance, and driving the continuous improvement of financial systems and controls. You will manage and lead a team of finance professionals, providing guidance and support to ensure smooth and efficient operations across the Group.

As the group acquires new entities, this role will be actively involved in the due diligence/M&A activities of new organisations joining the Group.

Key Responsibilities

• Oversee the preparation of monthly management accounts and ensure accurate and timely reporting to trustees, senior managers, and other stakeholders.
• Lead the preparation and management of annual financial statements and liaise with auditors to ensure completion on time.
• Manage tax and VAT compliance, ensuring the Group meets all relevant regulations and optimises its position.
• Champion best practices for financial control and implement necessary policies and procedures to protect the organization's assets.
• Develop and manage financial systems, enhancing their capability to provide effective data for decision-making.
• Lead and mentor a dedicated finance team, ensuring staff development and high morale.
• Manage cash flow, budgeting, and forecasting processes, ensuring alignment with organisational goals.
• Collaborate with senior management and business partners to ensure financial strategies align with business objectives and growth.
• Contribute to strategic initiatives, including mergers, acquisitions, and business expansions, by providing financial analysis and due diligence support.

In order to be successful in the role, we are looking for;

• Fully qualified accountant (ACA, CIMA, ACCA) with significant post qualification experience gained in a similar role (including managing Payroll, VAT, accounts prep).
• Proven ability to lead and develop finance teams, with strong communication and interpersonal skills.
• Knowledge and experience of working within the voluntary or charity sector, with an understanding of SORP, charitable finance regulations, and financial reporting requirements.

This is a fantastic opportunity to make a real difference in the lives of children and families across the UK. As part of a passionate and dedicated team, you will be empowered to take ownership of your role and contribute to the future direction of a historic, progressive and impactful organisation.

Please submit your CV and a covering letter outlining your suitability for the role.

We have an exciting opportunity to work as a Designated Safeguarding Officer in Bristol City Robins Foundation. The DSO will be responsible for safeguarding everyone entrusted to our care, including children, vulnerable adults, and staff. Our work with children, young people, and adults takes many forms and reaches many people across many different programmes and projects.

•  Do you have experience working in safeguarding and child protection?
•  Are you comfortable and credible in dealing with safeguarding concerns?
•  Are you creative, flexible and committed to working within a fast-paced environment?
•  Do you want to become a pivotal player in leading, promoting, and managing the development, implementation, and maintenance of appropriate safeguarding policies, good practice, training, and reporting?

If so, we would like to talk to you…

Bristol City Robins Foundation is a registered charity striving to make a positive difference through sport and learning. We recognise the positive impact on the community, but are continually looking to develop and expand our reach.

We require a full-time Designated Safeguarding Officer who will work across the Foundation and report directly to the Chief Community Officer.

The DSO is responsible for safeguarding everyone connected to the Foundation. This includes handling cases, reviewing policies, delivering training, and monitoring processes for every programme.

Your Main Responsibilities:

• Be the first point of contact for staff, volunteers, parents, children and adults at risk where concerns about children’s welfare, poor practice or abuse are identified.
• Record and update all incidents, concerns, allegations, and evidence of poor practice via MyConcern/CPOMS, ensuring that external agencies are informed where necessary.
• To provide safeguarding management for the Foundation,n which effectively implements the Foundation’s Safeguarding strategies and policies.
• To act as the Foundation’s Safeguarding Officer in accordance with the EFL Trust’s Rules/Standards, other funding bodies and the Charity Commission, providing safeguarding advice and guidance.
• To deliver safeguarding inductions for all Foundation staff and volunteers in line with the Safeguarding Policy and in conjunction with SSO.
• To collaborate with the Club Senior Safeguarding Manager SSO and keep them informed of any serious concerns that may result in reputational damage and ensure they are referred to Charities Commission, Local Authority, Police etc.

You will have:

• A safeguarding or welfare degree level/professional qualification or other relevant safeguarding education and experience is essential.
• Experience in safeguarding training/education development, delivery and evaluation specific to individual roles and responsibilities within a comparable organisation. (Essential)
• Ability to recognise and challenge inappropriate behaviour and poor practice. (Essential)
• Strong commitment and passion for safeguarding children and adults at risk (Essential)

We would also like you to have:

• Ability to communicate effectively, clearly and accurately both verbally and in writing with colleagues, participants, vulnerable groups and their parents/carers. (Essential)
• Excellent organisational and planning skills (Essential)
• Absolute attention to detail (Essential)
• Discretion and keeping sensitive information confidential, sharing information where appropriate. (Essential)
• Ability to record, handle and store clear and comprehensive records and information in line with relevant legislation. (Essential)

Safeguarding Statement

The Robins Foundation is committed to safeguarding the welfare of children, young people and vulnerable adults and expects all staff and volunteers to endorse this commitment.

Equality Statement

The successful candidate must ensure a positive commitment to equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation, or harassment of any description. The candidate must also promote positive working relationships between all internal and external stakeholders.

Benefits

• 25 days annual leave increasing to 28 days (pro rata) after 5 years employment (plus bank holidays and Christmas closure days)
• 5 days paid leave to volunteer at a charity of your choice
• Pension scheme
• Employee Assist Programme
• Generous CPD budget
• Free Eye Test
• Free Flu Jabs
• Work equipment (BCFC clothing, laptop, phone)
• 2 x Bristol City and Bristol Bears tickets to home league games
• 20% discount in the Bristol Sport store
• The chance to be part of an incredible journey

Notes

This position is full time (37.5 hours per week), and we would like the successful candidate to start ASAP. Candidates must be willing to work occasional evenings and weekends. There will be an opportunity to manage your work programme. The successful candidate will be subject to an Enhanced DBS check.

Veterans Outreach Support (VOS) has secured funding from the Armed Forces Covenant Fund Trust to expand the Thrive Together programme (formerly VPPP) across the South East. This initiative connects veterans' support agencies, ensuring seamless pathways, safe spaces for veterans, and training for volunteers and staff working in veterans' mental health. They are now seeking a Families & Carers Outreach Officer to explore the challenges of reaching out to families and carers of veterans to improve the way that this support can be delivered.

VOS is an award-winning charity that offers welfare, wellbeing and mental health support and services to veterans of the UK Armed Forces and Merchant Navy in Portsmouth, Hampshire, and the Isle of Wight. VOS provide a drop-in model of support, a welfare advice service, peer-supported wellbeing activities and social groups, with access to psychology, psychiatry, and therapy services.

The Families & Carers Outreach Officer will collaborate with the Thrive Together Portfolio Manager and VOS team to identify and improve outreach to families and carers of veterans, many of whom may not know they’re entitled to support.

The successful candidate will be able to demonstrate:

• Experience with identifying, planning, running, and evaluating pilot projects, research groups, and focus groups, while managing timelines. 
• Skills in sharing learnings and recommendations based on feedback, creating ways to measure service effectiveness, and gathering feedback for continuous improvement.
• Comfortable working with diverse communities, understanding their needs, and building solid relationships. Knowledge of or experience with the UK veteran community would be an advantage but is not essential.
• Experienced in planning and leading community workshops, guiding discussions, and encouraging participation from group members.
• Awareness of the specific communication and engagement needs relevant to the group or community you are working with, including cultural understanding of diverse family dynamics and considerations that may impact service delivery.

We would like to hear from you if you are someone who’s organised, a great communicator and strong listener, with the ability to work with all kinds of people, with awareness of cultural differences, and can use that understanding to collaborate effectively. You’ll need to able to pull actionable insights from discussions, and approach things with empathy while identifying the needs and preferences of veterans, their families and carers.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Office based at VOS headquarters / with some flexible home working at the discretion of the Line Manager. Regional travel will be required, which will be funded by the Thrive Together programme.

Closing date: 11th May 2025

Applications are being reviewed on receipt and interviews will be conducted on a rolling basis.  When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.

About The Role

Are you a strategic and creative marketeer with a passion for delivering impactful campaigns that drive results? We’re looking for a Supporter Acquisition Manager to join our team and lead on the development and delivery of high-performing marketing campaigns aimed at growing our supporter base. Reporting to the Senior Supporter Acquisition Manager, this role plays a key part in acquiring new supporters through a variety of channels, including direct response TV, radio, inserts and press ads. It’s a fantastic opportunity to help shape the future of our supporter acquisition strategy within one of the UK’s most respected charities.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

As Supporter Acquisition Manager, you’ll be responsible for managing significant budgets, overseeing end-to-end campaign delivery, and continuously analysing and optimising performance to meet ambitious income targets. You’ll work closely with teams across Fundraising, Marketing, Supporter Development, and Finance, ensuring all activity is insight-led, on brand, and aligned with RBL’s wider fundraising strategy. Your expertise will help shape long-term acquisition plans, test new approaches, and ensure every new supporter receives a high-quality experience from the outset.

This is a high-impact role that requires a confident communicator, experienced in managing multiple stakeholders and suppliers, with a proven track record of delivering complex campaigns and managing budgets effectively. If you’re driven by results and excited by the challenge of delivering innovative campaigns that make a difference to the Armed Forces community, we’d love to hear from you.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About us 

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

About the role 

This is a new role and sits in the Fundraising and Digital Directorate. The Fundraising and Digital function is responsible for all the charity’s fundraising, brand, website, social media, emails and lead generation campaigns. This role sits within the Public Fundraising Team, which secures donations from individuals signed up to our newsletters and individuals giving up to £5,000 per year, legators and regular givers. 

With the ongoing worldwide refugee crisis, Refugee Council is needed more than ever. Effectively communicating a positive narrative about refugees and the refugee council, alongside raising funds to invest in our services, advocacy and engagement work has never been more important. The organisation is embarking on an exciting new phase with a new ambitious strategy, a new senior leadership team and a much higher external profile. We are ambitious about growing our supporter base over the next five years, from both online and offline givers. We are also growing our campaigns and communications teams to ensure we have the expertise and resource in place to grow our digital reach and story-telling capabilities.

This is a critical role that will drive digital retention and acquisition activities and leading on our email marketing efforts. You will support the development and delivery of our digital marketing programme, focusing on both the stewardship of existing supporters and the acquisition of new donors. You will also play a key role in managing our email marketing campaigns, ensuring high-quality, personalised communication that drives income and contributes to an excellent supporter experience.

We are looking for somebody who enjoys working in a dynamic and fast-paced environment and wants to develop their fundraising, and specifically digital fundraising skills to have a major impact on the lives of refugees in the UK.

Staff benefits 

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including: 

• Training & Development 
• Employee Assistance Programme 
• Pension Scheme 
• Work Life Balance Policies 
• Employer-Sponsored Volunteering 
• And more

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 30 April 2025

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request. 

Are you ready for your next position in Individual Giving? In this new role you will be primarily responsible for developing, marketing and managing individual giving. As a key member of the fundraising team you will produce compelling fundraising communications, stewarding individual donors, including regular donors and gifts in memory.

To thrive in this role, you will need prior experience of working in a fundraising setting, with an understanding of good stewardship practices.

This is a hybrid role with 2 days a week in the Oxford office.

The Charity
A social welfare charity committed to providing financial, emotional and practical support and services.

You will be joining a long standing well respected organisation with access to competitive employee benefits which include, Free onsite parking, Options for flexible working, 28 days holiday plus bank holidays, Employee Assistance Programme, Life Assurance (3 x salary) and a Pension scheme that offers 10% employer contribution.

The Role
Day-to-day management of the regular giving programme, project managing appeals and overseeing the thanking process for individual donors.

Create, plan, deliver and evaluate multi-channel, compliant, insight-led, supporter-centric campaigns.

Manage the newly appointed fundraising agency.

Review and develop operational plans for individual giving (including regular giving, in memory, digital fundraising and appeals) working to achieve agreed targets.

The Candidate
Experience of using direct marketing methods to recruit, retain and develop supporters.

Previous direct marketing or transferrable experience, this should include project managing or assisting a project manager to plan and deliver activity and evaluate results.

Experience planning, delivering and managing individual giving programmes.

Experience of delivering donor recruitment and retention projects from initiation to completion.

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.