Change Communications Manager Jobs in Farringdon, Greater London

The Programme Support Administrator role will play a vital part in the smooth running of the organisation, working to support programme teams across The Diana Award with a range of administrative tasks.  You will support across all programmes and areas of delivery as required, as outlined by your line manager.

Your responsibilities include answering general enquiries via phone and email, answering programme-specific enquiries, liaising with suppliers and / or distributors for resources, and any other ad hoc requirements for the smooth running of our programmes.

This is a fast-paced and busy role, which would suit someone who is highly organised, has exceptional attention to detail, understands the day-to-day management of data and is great at both written and verbal communication. You'll play a key role in giving our young people and partners life-changing experiences through training and events.

We are currently recruiting for this role on 6 month fixed contract as maternity cover. While there may be a chance that this role is extended or an opportunity for movement within the organisation after the initial 6 months, there are no guarantees of a contract extension.

ob Description

In this role your time will be split across our main Programmes and you will be line managed by the Youth Participation manager, who you will support with the coordination of our group of Young Advisors.

Administrative Support

Act as the first point of contact for all enquiries relating to designated inboxes, via the website and phone - providing excellent customer service levels.

• Support our programme teams on a range of administrative tasks which include: processing Awards applications and completing due diligence checks; supporting with the recruitment and onboarding of volunteer mentors; supporting on external events, outreach and training events; creating application forms in form-building platforms; ensuring databases and records are kept up-to-date

• Support and assist across programmes, events, work streams and ad hoc projects as required.

• Support Operations Directorate as required on planned or ad hoc projects.

Youth Board

• Support the Youth Participation Manager in their role, which may include:

• Supporting the coordination of the Youth Board meetings, ensuring all participants are informed and prepared.

• Assist in onboarding new Youth Board members, including sharing induction materials and organising training sessions.

• Supporting with communication between the Youth Board and Youth Participation Manager, and other stakeholders.

• Supporting with travel, accommodation, or resources for Youth Board activities or events when required.

Salesforce

•  Support with Salesforce across teams, to be a point of contact / Champion

• Provide data entry support where required to main CRM records.

Safeguarding

• Reporting Safeguarding Concerns to the Safeguarding Team inline with our policies and procedures.

• Completing all required reporting on safeguarding concerns (eg. MyConcern).

• Respond to enquiries which are flagged as a safeguarding concern where required, the Safeguarding Team will provide the email copy and support.

In this role, you may be required to work weekends and evenings on occasion around bigger events - approximately 2 or 3 events a year

The successful candidate must have the right to work in the UK.

Salary  £52,832-£70,442 FTE commensurate with experience (pro-rated if part time).

Hours  This permanent position is offered as a full-time or 0.8 FTE role.

Bring your passion for rivers and the environment to bring about real change on the ground

The South East Rivers Trust is recruiting a new Executive position of Director of Water, Land and Catchments.

The Role

This new role brings together our Science & Partnerships and Water & Land Stewardship teams and is responsible for identifying and developing strategic opportunities to transform the aquatic environment. These include emerging environmental markets and effective partnerships with business, the water industry, government and other conservation organisations.

This is a unique opportunity for an experienced, ambitious leader who is passionate about the environment and ready to drive meaningful change. It will suit someone who can understand the big picture, identify tangible opportunities and build a tactical approach to realising them through clear plans, outstanding leadership and the ability to inspire others.

As part of the Executive and Leadership Team you will be integral to implementing the 3 Year Plan and shaping the long-term future of SERT. If you enjoy collaboration and are passionate about the future of rivers and the aquatic environment we’d love to hear from you. 

About Us

The South East Rivers Trust (SERT), is the river restoration charity for the South East of England. Our vision is that rivers across the South East are clean, healthy and rich in biodiversity. Our mission is to restore and protect rivers and their catchments against multiple threats and a dramatically changing climate. We do this by:

• delivering evidence-based and nature-based solutions on land and in rivers;
• inspiring and empowering more people to protect rivers for the future.

Working at SERT is rewarding, fulfilling and busy. We work collaboratively and with passion, and this is reflected in our core values of: delivering high quality work, using expertise and scientific understanding, building good and effective relationships, and bringing positive energy to all we do. With rivers and catchments needing serious action to survive, our aims are growth and impact – so you’ll be comfortable with challenges and excited by change. If this sounds like an environment that you would thrive in, we would love to hear from you.

How to Apply:

For further details and to apply click on the 'Apply via website' button. The closing date for applications is Sunday 19th January 2025.

Please note: All applicants must have the right to work in the UK. We do not sponsor applicants from overseas.

Executive Assistant to the Director and Business Support

Are you seeking a new challenge using your executive assistance and business support skills, looking to step up in your career and wanting to make a difference as part of a small team in a fascinating and collaborative environment?  This role at Greenwich Hospital could be for you.

About Greenwich Hospital

A unique Crown body, Greenwich Hospital supports the Royal Navy community by awarding grants to support education, welfare and acute need.  As a leading funder working to support the Royal Navy community, our funding and partnerships deliver positive change for those who need it and empower people to thrive.

The role

This is an exciting time to join Greenwich Hospital as we work through a significant change agenda.   With responsibility for supporting the Director of Greenwich Hospital (DGH) and the Senior Leadership team, as well as providing other business support, this is a varied and rewarding role.  You’ll be working closely with other team members to ensure a positive, joined-up and dynamic working environment representing the office of the DGH externally with a wide variety of stakeholders within the Royal Navy, Ministry of Defence and the Naval charity sector.  This is a key role within the Greenwich Hospital team and an opportunity to significantly contribute to our work. 

• Full-time (35 hours per week)
• Circa £40,000 - £45,000 per annum, depending on experience
• Hybrid, including at least 3 day per week in London
• Very generous annual leave allowance

Further details including the job description and how to apply can be found on our website.

Greenwich Hospital aims to be an equal opportunities employer and welcomes applications from all sections of the community, including former members of the Armed Forces.

Deadline for applications is midnight on 1 January 2025.

Shortlisted candidates will be invited to interview in person in London on 7 January 2025

We reserve the right to close this vacancy early and bring forward the interview date, if we receive enough suitable applications to take forward to interview prior to the published closing date.

This role is an Account Management and New Business split and would suit someone with great communications skills, who is bursting with energy and creativity, and unafraid to try new approaches. We foster an environment where it is ok to make mistakes, be creative and try new things so that we can bring our prospects and partners the best opportunities to grow.

In this role you will:

• Build and manage a fast paced and highly effective new business pipeline for opportunities within a 25-150k threshold
• Prospect, engage, pitch and win new business opportunities with high value corporates at a partnership value between 25-150k
• Manage, steward and relationship build with our current partners to ensure partnership uplift
• Work with project teams to collate accurate reporting and impact data for the partnership accounts you manage and look for impact opportunities for your pipeline prospects
• Collaborate with teams across Carers Trust to build pitch decks, proposal toolkits and engagement tools for the corporate team to deliver to partners and prospects
• Work with the Corporate Manager and Head of Corporate to sell and scale our new employability offer to corporate prospects

Our ideal candidate:

• Will have a good track record of securing new business opportunities in a charity or sales role
• Will have experience in account managing relationships
• Strong interpersonal and pitch building skills
• Capacity to take initiative and identify opportunities
• Financial literacy sufficient to present project budgets and corporate partnership costings
• Self-motivation with enthusiasm for working flexibly as part of a team

Download the attached documents to find out more about the role and the perks for working at Carers Trust.

Position: Senior Prospect Research Officer - Maternity Cover
Type: Full-time (35 hours a week), Fixed Term until 3 April 2026
Location: Office-based from one of our national offices (London, Cardiff, Belfast, or Edinburgh) with flexibility to work remotely
Salary: £32,301* per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity

*You will start at our entry point salary of £32,301 per annum, increasing to £34,320 after 6 months service and satisfactory performance and to £36,338 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. 

About this job

Please note this is a fixed term contract until 3 April 2026

Our Philanthropy & Partnerships team, which solicits support from major donors, companies, trusts and foundations, is at the heart of the Stop MS Appeal. Our dedicated Prospect Research team is looking for an individual who wants to develop their skills and experience in a busy fundraising team, working on a variety of exciting fundraising projects; we’re looking for a good communicator and a team player. 

Your core responsibilities will include: producing high quality prospect research, identifying new prospects for support and influence, and ensuring the database is effectively configured to meet the needs of the Philanthropy and Partnerships team. Ideally, you will have demonstrable experience of identifying and qualifying potential high value prospects and making recommendations on actions to take, along with a good working knowledge of supporter databases and prospect research tools and resources.

Closing date for applications: 9:00 on 3 January 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Martingale Postgraduate Foundation (Martingale) exists to fund and support the next generation of STEM leaders. We believe that family income should not be a barrier to the pursuit of excellence, so our programmes focus on supporting students from low socioeconomic backgrounds. 

As the Foundation starts supporting its third cohort of Scholars, we need an organised and proactive individual to take on the administrative work needed to support our growth. You will work closely with the Head of Strategy and Operations on a day-to-day basis to ensure the Foundation’s operational functions run smoothly. Your role will include minuting meetings, diary management, booking travel and accommodation for the team, applicants and Scholars, and overseeing expenses claims for applicants and Scholars. You will work collaboratively with the wider team in support of our recruitment campaigns, assessment centres and events, and play a key role in our work to ensure family income is not a barrier to postgraduate study. You will also liaise closely with Purposeful Ventures in relation to HR admin, IT support, and office logistics.

The Worker Support Centre (WSC) is a Scotland based charity that promotes decent work and prevents exploitation. We support marginalised and isolated workers in labour sectors where there is a high risk of abuse and exploitation. We work in partnership with workers to build power to secure and advance workplace rights. We prevent human trafficking for forced labour by acting to reduce the risks of worker exploitation. WSC values include: respect for human rights, representation, transparency, equality and innovation. 

WSC support includes advice, mediation, advocacy and assisted reporting to enforcement agencies. Our worker engagement informs policy change activity to address harms faced by those in high-risk work. In 2023 and 2024 WSC activities were targeted at workers in seasonal agriculture on the UK Seasonal Worker visa (SWV). During this time, we provided advice, support, and information to 1031 people in relation to the SWV. WSC is now embarking on a new project to engage workers in health and social care to advance care workers’ rights through worker education and power sessions. 

About the role

This role is focussed on advancing care workers’ rights by supporting WSC’s peer engagement work including actively conducting outreach to workers and facilitating worker education and power sessions. In this role you will support WSC meet two of its four core objectives to work together with workers to claim spaces for power and representation in decision making; and to build the field of knowledge about workers and their experiences to influence policy. This role also includes handling a small caseload, providing health and social care workers with information, support and impartial advice with any issues that may arise during outreach or sessions.  This role will work closely together with our Peer Engagement team and Outreach Caseworker.

WSC strives to achieve representation of individuals with lived experience of the issues on which we work at all levels of our organisation and actively promotes applications from individuals with experience of the issues on which we work. For this role we would especially welcome applications from individuals with experience of working in the health and social care sector.  

NB A Basic Disclosure Check is required for this role.

Main tasks and responsibilities

Peer engagement and outreach

· To develop, together with WSC’s Peer Engagement team, a programme of outreach and engagement to workers in social care.

· To conduct social engagement and outreach activities in person and remotely.

· To contribute to the development of WSC’s programme of activities to build worker solidarity.

· To contribute to and translate information for communication with workers on their rights and entitlements and to support WSC Worker Power work.

· Liaising with community and civil society organisations to build strong community networks.

· To ensure that those in need of support access WSC’s Casework service, and/or are signposted to available services, including legal advice.

Casework

· To provide high-quality casework support around housing, debt and employment rights;

· To monitor and respond to email, phone and message enquiries from workers.

· To liaise with external services, including lawyers on legal advice sessions and make appointments for workers to access such advice.

· To support workers to navigate support and advice from external agencies;

· To record worker information using Advice Pro case management software.

Participation

· Support participatory analysis workshops with workers to jointly analyse concerns articulated in order to establish standards workers would like to see upheld for health and social care workers.

· Actively support workers to engage in advocacy, including by providing worker-centred briefings on advocacy processes and meetings, ensuring meaningful participation and leadership by workers.

· Engage with workers via social media and other online tools, through clear communications outputs.

General

· Support the whole organisation goal to integrate workers in all our work at all levels of the organisation.

Person Specification

1) KNOWLEDGE AND TECHNICAL SKILLS

• Understanding of how NGOs operate and knowledge of the issues on which WSC works: labour rights, migrant rights, organising, anti-trafficking and human rights.
• Experience in worker organising, engaging with workers and upholding labour rights, or support provision to workers through casework.

2) QUALIFICATIONS

• Degree level in public policy, law, or human rights or equivalent experience.
• A valid UK Driving license

3) EXPERIENCE REQUIRED

•  Experience in labour organising or worker support - 2 years
• Experience of engaging with people with lived experience of the issues on which the organisation works and ensuring they are involved in decision-making processes - 1 year
• Use of equipment and case management systems & Standard Microsoft Office suite - 1 year
• Fluency in English (verbal and written)
• Working competence in at least one other language spoken by migrant social care workers (eg Arabic, Urdu, Hindi, Bengali)
• Experience of work in a precarious sector (eg social care, agriculture, hospitality)
• Experience of work in social care
• Experience of handling a caseload and providing impartial, confidential advice - 1 year
• Experience of facilitating public outreach sessions/events - 1 year
• Experience of communication to wide audiences via a range of social media platforms (eg Tik-tok, Instagram, Telegram, X, Bluesky) - 2 years
• Experience of building and developing relationships with community and civil society organisations - 1 year 

4. PERSONAL QUALITIES

• Enthusiastic and committed to advancing workers’ rights.
• Empathy with workers in high-risk labour sectors and the work of WSC.
• Strong work ethic: A self-starter with high-energy levels, ability to use own initiative, prioritise, make decisions and implement them, function to deadlines.
• Ability to build and maintain collaborative and respectful relationships across the organisation and with workers.
• Ability to work flexible hours as required, to travel and spend occasional nights away from home. 
• Sound understanding of equal opportunities, data protection and confidentiality.

Applications to consist of a CV and supporting statement no longer than one side of A4 outlining how you meet the skills and experience required.

Join Ovacome and make a real difference to the lives of people affected by ovarian cancer, across the UK!

Are you keen to foster connection, build communities, and create opportunities to make a positive impact? At Ovacome – the UK’s ovarian cancer support charity, we’re looking for a proactive, approachable and enthusiastic Community Fundraising Officer to help us engage supporters and fundraise for our life-changing services.

Role Details

• Location: Home-based (within 1.5 hours of London) or London office-based (includes £300/month London weighting).
• Contract: Permanent.
• Salary: £25,248 - £28,212 per year (full time), pro-rata if part time.
• Hours: 28 hours (part time) to 35 hours (full time) per week.
• Benefits: Flexible working hours, professional development budget, travel reimbursement, and time off in lieu for evening/weekend events.
• Closing Date: Rolling deadline – applications are reviewed as received.
• Interview Format: Two stages via Zoom, the second including a short task.

About Ovacome

Ovacome has been providing support and information to people affected by ovarian cancer since 1996. We run a wide range of services including a support line, peer support groups, awareness campaigns, and health and wellbeing events across the UK. Guided by the voices of our service users, we strive to ensure that anyone affected by ovarian cancer – whether living with a diagnosis, concerned about their risk, supporting a loved one, or working as a healthcare professional – feels heard, informed and part of a compassionate and empowering community. Join our growing team and contribute to a charity that has been nationally recognised for its impactful work.

About the Role

As Community Fundraising Officer, you’ll play an integral role in growing our supporter base and enhancing community engagement. You will support individuals and groups to organize their own fundraising activities, attend events, and collaborate on campaigns that raise awareness and vital funds for our services. Key responsibilities include:

• Delivering excellent supporter care to build and maintain strong relationships.
• Assisting with the planning and execution of fundraising events, from online raffles to annual galas.
• Attending community events to represent Ovacome and support and onboard fundraisers.
• Managing Ovacome’s online shop by fulfilling orders and maintaining stock levels.
• Creating engaging content for our social media, website, magazine, and newsletter.
• Managing and maintaining accurate records of donations and supporter activities using our database.
• Working closely with our communications team to promote campaigns and events.

This is a varied and rewarding role, ideal for someone with a flair for organization, an enthusiasm for community-building, and the ability to juggle multiple responsibilities.

About You

We’re looking for an enthusiastic and empathetic individual who thrives on building relationships and is eager to contribute to our important work. You will bring:

• At least six months of experience in customer service, supporter care, or a related role (voluntary or paid).
• Strong interpersonal and communication skills, with an understanding and approachable personality.
• Excellent attention to detail and the ability to manage multiple tasks.
• Confidence using Microsoft Office and IT systems.
• A proactive and self-motivated attitude, with the ability to work independently and as part of a team.
• Willingness to work occasional evenings or weekends and travel for events.

Experience in fundraising, of social media, or event planning is desirable, but training and support will be provided.

Why Join Ovacome?

At Ovacome, you’ll be part of a supportive and innovative team, where your ideas are valued, and your professional growth is nurtured. We’re committed to flexible working and providing opportunities for you to develop in your role and make a meaningful contribution to the ovarian cancer community.

In this role you will ensure the centre runs smoothly on a day to day basis, alongside the Senior Coordinator and volunteers who support the reception function. You will possess strong abilities in organising and prioritising your own workload and demonstrate a flexible, proactively approach to your work. 

About Open Age:

Open Age was established in 1993 and we’re now celebrating over 30 years of championing an active life for older people. Each week we run a wide range of activities for older people from our own three centres and over 60 other community venues. From boxing to ballet, baking to blogging - Open Age’s array of activities improves the physical and mental wellbeing of our members.

What you get in return

You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.

We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday and occasionally additional paid leave over Christmas period is given.

Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution

Access to the Cycle to Work Scheme through salary sacrifice.

We are London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace. 

Regular staff social events.

Training opportunities.

An inclusive work environment welcoming people from all backgrounds, sexuality, ability, race, ethnicity, gender and age.

Applying for this role:

To apply for this position, please submit your CV and cover letter, outlining your suitability for this role (no longer than two pages). CV’s without covering letters may not be considered

The closing date for applications is 9am Friday 10th January 2025

Please email us to ask about any reasonable adjustments you may need to be able to apply to this role.

Interview dates: Week of 15th January 2025 (if not held right away)

The successful applicant will be required to undergo an enhanced DBS check. 

Equal Opportunities:

Open Age is committed to promoting a diverse and inclusive community. We welcome applications from all backgrounds and experiences.

We are seeking a proactive and organised Administrator to join the East London Teaching School Hub. As the first point of contact for enquiries, you’ll provide essential support to the Hub team, handling varied tasks including event management and data management. The ideal candidate will be adaptable, with excellent communication skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment. Strong Microsoft Office skills, particularly Excel, are essential, and a commitment to learning and professional growth is highly valued. 

About East London Teaching School Hub   

East London Teaching School Hub (ELTSH), led by Mulberry School for Girls and part of the Mulberry Schools Trust, has served the London boroughs of Hackney and Tower Hamlets since February 2021. As one of 87 TSHs across the UK, ELTSH provides exceptional contextualised professional development for teachers and school leaders across East London.   

The hub supports teachers at all stages of their careers through the Department for Education’s golden thread from initial teacher training through to school leadership. Since its launch, ELTSH has 

• supported over 900 Early Career Teachers and mentors through the Early Career Framework (ECF) 

• trained over 590 teachers and leaders completing National Professional Qualifications (NPQs) 

• served as the Appropriate Body for over 530 ECTs each year 

• partnered with four local organisations to enhance education in the region 

Exciting developments include the launch of Mulberry College of Teaching (MCoT) in September 2024, the Mulberry Schools Trust’s accredited initial teacher training provision, which is currently training its first cohort of Secondary English teachers.   

Our vision is to transform young people’s lives through outstanding professional development for teachers at all career stages, tailored to the specific needs of schools in our area. We aim to enhance education by fostering collaboration among schools to create an inclusive, ambitious, and high-quality environment where staff and students thrive.  

To find out more about East London Teaching School Hub visit our website linked in the job pack

To find out more about Mulberry College of Teaching visit our website linked in the job pack

Closing Date: Monday 13th January 2025 midday 

Interviews: Tuesday 21st January 2025 

Start Date: As soon as possible 

Candidates who are selected for interview will be informed following the shortlisting process and full details of the interview will be provided. If you do not hear from us within 14 days of the closing date of the position, unfortunately, you have been unsuccessful on this occasion. 

The Trust is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful candidate will require an enhanced DBS clearance. We are dedicated to equality and valuing diversity. 

The Head of Finance Operations, reporting to the Director of Finance, will ensure the provision of consistent, robust and accurate financial data to the organisation on a timely basis. In addition, you will provide effective leadership of the financial accounting and payroll teams and be responsible for the integrity of the organisation’s financial data.

The role holder will lead the preparation of the annual accounts and will be the primary liaison point with the external auditors. You will maintain robust financial controls, high standards of delivery service and regulatory compliance across the finance function.

Role Requirements:

Oversight of the Financial accounting and payroll functions with responsibility for ensuring delivery of service, compliance, and accurate financial data.

• Proactive leadership across the Financial Accounting and Payroll teams.
• Performance manage the team and the processes to achieve these targets.
• Facilitate effective communication and collaboration between the Financial Operations team and the Charity’s other directorates.
• Maintain and improve a system of robust financial controls, underpinned by appropriate financial policies and procedures, to ensure that effective working practices are embedded, and that the organisation is protected from fraud and error.
• Oversee the continued process improvement initiative working across Finance and linking with the other directorates
• Prepare and monitor the cash flow of the organisation, ensuring that working capital is managed effectively and surplus funds are invested in conjunction with the investment committee. 
• Arrange and conduct financial training for budget holders to enable them to fulfil their responsibilities in relation to financial management.
• Responsible for the statutory audit of the charity's Trustees' Report & Accounts in accordance with current legislation and accounting standards.
• Undertake the correct calculation and submission of all necessary tax returns including quarterly VAT returns
• Oversee the payroll team to ensure correct calculation and payment of all payroll and pension.
• To undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.

Management of self and others

• Lead the Financial accounting and Payroll teams in the provision of high-quality services and adherence to professional quality standards.
• Ensure that the teams are fit for purpose and up to date with best practice working methods.
• Manage, support, develop and motivate the teams, celebrating success and ensuring appropriate recognition.

We are looking to recruit an experienced, strategic and purpose-driven Director of Programmes who will develop, deliver and scale our portfolio of leadership and management programmes and products, helping the social sector to thrive.
 

Introduction
Clore Social Leadership is one of the UK’s most respected leadership development providers for social purpose and non-profit leaders. Through skills and development programmes, we support and invest in social leaders, enabling them to build the capabilities, confidence and resilience to transform their organisations, communities and the world around them.

Since 2010, we have supported over 4,000 individuals from nearly 3,000 social purpose organisations. Through our transformative skills and development programmes, we empower individuals from local grassroots initiatives to global organisations to become agents of change. In partnership, we have developed leadership programmes for people with lived and/or learned experience of racial inequalities, youth services, immigration systems, criminal justice systems, social immobility, homelessness, gender inequalities, health inequalities and climate change.

We prioritise leadership development opportunities in three key areas:

1. Individuals: We believe that effective change starts with empowered individuals. Our programmes equip individuals with the skills, confidence and strategic thinking needed to excel as leaders, for broader societal transformation.
2. Organisations: We recognise the pivotal role of organisations in driving impact, we offer tailored solutions that enhance leadership capabilities within organisations. By strengthening organisational leadership, we amplify their ability to create meaningful change.
3. Communities: We acknowledge the local and grassroots level as a powerful source of change, we equip leaders working in a 'place' or within a 'practice' with the tools and networks to work together to amplify their voices, implement solutions, and create tangible impact within their communities.

Role Description
The Director of Programmes is responsible for providing strategic and creative leadership to develop high quality, effective and impactful programmes and products that reflect and meet the needs of the social sector.

Main responsibilities

• Lead the design, development and delivery of leadership and management programmes, ensuring that interventions are innovative, transformational and in alignment with Clore Social’s capabilities framework and model. This will include curriculum and module design, utilising own expertise and working in partnership with others to develop learning materials. 
• Preparation for, and some facilitation of, peer learning, residentials and other programme events.
• Oversee the recruitment, moderation and engagement of Clore Social programme participants.
• Build and maintain a team of diverse and high quality consultants to deliver our programmes. This includes managing relationships and agreements with them and ensuring they deliver to Clore Social values and standards.
• Oversee the evaluation of the programme outcomes and impact and closely monitor feedback and other data in order to drive continuous improvement.
• Collaborate with the CEO and the Director of Development on Clore Social’s Organisational Learning and Development offer, bringing expertise to develop bespoke packages that meet the individual needs of organisations within social purpose organisations and businesses.
• Contribute to the communications of Clore Social and be a thought leader on social sector leadership issues.
• Support and lead, where appropriate, relationships with key stakeholders, including existing and potential funding partners. 
• Develop and manage the Programmes budget.
• Stay up to date with leadership development and social sector trends.
• Provide co-leadership of the organisation as a member of the senior leadership team.
• Consistently demonstrate the values of the Clore Social Leadership.

Key relationships

• The Director of Programmes will be part of our small, focused team of eight. You will work collaboratively across the team and, as a member of the senior leadership team, provide visible leadership within the organisation. 
• The role will be managed by the CEO. 
• The Director of Programmes leads the Programmes staff team. This will include line managing three members of staff: the Head of Programmes, the Programmes and Operations Administrator and Racial Equity Programme Lead.
• Key relationships will be built and maintained with partner organisations and a wide pool of programme directors, facilitators, coaches and trainers. 

Person specification

This role is ideal for a driven and visionary professional eager to make a significant impact. You will have a proven track record in designing and delivering high-profile leadership development initiatives that drive meaningful change. Bold and imaginative, you will help Clore Social expand its influence and deepen its impact by shaping innovative programmes that respond to sector needs. A confident and persuasive communicator and manager, you will combine strategic thinking with strong organisational skills, attention to detail, and a commitment to excellence.

You will join an experienced, talented and friendly team during an exciting period of change for the organisation. As a team-player in a small organisation, you will balance strategic thinking with hands-on delivery, working independently and collaboratively to achieve goals. 

Personal qualities

• Focused: A strategic thinker, combining both practical and theoretical knowledge of learning and development, whilst maintaining a high attention to detail.
• Inclusive: Driven to create accessible learning for diverse audiences.
• Creative and Innovative: Proven ability to think creatively and deploy ideas innovatively, challenging the status quo to seek continuous improvement, in response to sector needs.
• Collaborative: Expertise and enjoyment in forming strategic partnerships and working with a broad range of stakeholders.
• Passionate: About the power of learning and development in catalysing social change

Qualifications and experience (E=essential, D=desirable)

• Deep expertise in learning and development, with a thorough understanding of what drives its effectiveness (E)
• Proven expertise in designing, delivering and evaluating impactful leadership development and management training programmes, tailored to diverse audiences (E)
• Direct experience of facilitation and speaking to a wide range of audiences (E)
• An awareness and understanding of the skills and attributes needed for a thriving and evolving social sector (E)
• Experience of effective operational delivery of complex programmes, managing projects and people (E)
• Designing and implementing organisational learning and development initiatives across social, private, and public sector organisations, with a proven ability to adapt approaches to diverse contexts and audiences (D)
• Experience of action learning facilitation, coaching and mentoring (D)
• Experience of designing and delivering leadership development programmes beyond conventional training (D)
• Experience of innovations, growing and managing new projects (D)
• Experience of fundraising and earned income (D)
• Experience of financial management, budgets and strategy development (D)
• Experience of working in or collaborating with private and public sectors (D)

Hours and place of work
This is a full-time role to be fulfilled over a 35-hour week, within core working hours (Mon-Fri, 10am–4pm UK time), with flexibility as required.

This is a hybrid role with one day a week in our shared office space in London (Better Space, 127 Farringdon Road, London EC1R 3DA), the travel costs of which must be covered by the individual. We are open to discussing this arrangement further to accommodate individual needs and preferences.

Further UK travel will be required on occasion, the costs of which would be covered by Clore Social Leadership.

Terms, pay and benefits

• This is a permanent contract.
• Salary for this role will be £55,000-£60,000 p/a.
• The post holder is entitled to 25 days of annual leave, in addition to UK statutory holidays.
• The office is closed for one week during the winter festive period (25-31 December), providing an additional three days of annual leave in addition to the above allocation.
• You have the option to join our contributory pension scheme. The employer's contribution is 3% with a minimum employee contribution of 5%.

Application process
We are committed to fostering an inclusive environment. We value and respect every individual, regardless of their race, gender, age, sexual orientation, disability or background, and actively seek to eliminate bias, promote equality and provide equal opportunities for all to showcase their talents and be evaluated solely on their qualifications, skills and potential. We conduct a blind recruitment process to ensure fairness and equity by anonymising applications, removing names and identifiable information.

If you are passionate about making a profound impact and thrive in a dynamic, values-driven environment, we encourage you to submit an application.

Please apply through Charity Jobs. You will be asked to send:

• Your CV (two pages max.), including relevant work experience.
• A cover letter (one page max.), which addresses your suitability for and interest in the role.

Key dates
Applications close: 12:00pm Monday 6 January 2025
First round interviews (online): Friday 17 January 2025 (flexibility can be offered)
Final interviews (in person): Wednesday 22 or Friday 24 January 2025 (flexibility can be offered)

Travel expenses for in-person interviews will be reimbursed on submission of valid receipts.

In line with the Equality Act 2010, we are committed to offering reasonable adjustments throughout the recruitment process and beyond.

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Clore Social Leadership is committed to a policy of equality and diversity.

Registered charity number: 1136727

About us 

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy. 

Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed.

About the role

The purpose of this role is to confidently manage a portfolio of offline and online direct marketing fundraising and communications projects, contributing to the Public Fundraising income targets and KPIs.

Main duties and responsibilities

1. Project Management
   • Independently plan and project manage a portfolio of multi-channel direct marketing fundraising campaigns including, but not limited to, cash appeals, legacy marketing, supporter newsletters, committed giving appeals and emergency appeals.
   • Deliver each project from start to finish. Source content and create briefs, liaise with suppliers and internal stakeholders, create and oversee data selections, exports and imports, and manage sign off process.
   • Lead on all elements and deliverables for each project or campaign (cold and warm) – budgeting, stewardship plan, telemarketing, mailing, email, social and digital.
   • Lead in content sourcing and sharing – written case studies and photography, organisational messaging and key stats, relevant price points. Including, but not limited to, taking photos, organising photo shoots, interviewing staff and clients to gain first-hand accounts, liaising with front line colleagues and finance colleagues.

The team

The Fundraising and Digital Directorate is responsible for all digital communications as well as securing income to support Refugee Council’s charitable objectives. This role sits within the Public Fundraising team. The Fundraising team’s work includes fundraising from a range of donors including individuals, trusts and foundations, statutory sources, corporates and major donors. This role, within the Public Fundraising Team secures donations from individuals signed up to our newsletters and individuals giving up to £5,000 per year, legators and regular givers.

Inclusion and accessibility

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from diverse backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

For more information on the role and to apply, please visit our website via the apply button. 

Closing date: 10 January 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request. 

Are you passionate about putting your coordination skills to use to support people in their professional development and make a difference for the planet? Join ClientEarth, a leading environmental law charity, as our Learning Coordinator. This excellent opportunity places you at the heart of our mission, equipping our global team with the information and skills they need to thrive while contributing to positive environmental change.

About the role  

As a Learning Coordinator, you’ll support our onboarding experience, ensuring new starters feel welcomed and ready for success. You’ll coordinate training and development activities for colleagues across our international offices, working with internal and external stakeholders to provide the administration that underpins successful workshops and events. From maintaining training schedules to supporting with invoices, SharePoint updates, and internal communications, your work will contribute to a vibrant learning culture at ClientEarth.  
You’ll also play a critical role in ensuring our training records are up to date, managing mandatory compliance training, and scheduling regular leadership calls for new joiners. By connecting new starters and promoting skill-sharing initiatives, you’ll help create an inclusive and collaborative work environment that reflects our values.  

Meet your Manager  

You’ll report to the Internal Communications Lead, part of the People, Culture, and Communications unit within our Global People team. Day-to-day, you’ll collaborate closely with our wider People team, from operations managers to our training and development, and internal communications advisors. Your manager, Anne, brings over a decade of experience in communications, education, and the environment, alongside a master’s degree in Science Communication.  

What we're looking for:  

• A natural organiser with excellent attention to detail and communication skills.  
• Interest in learning & development or human resources, with experience in project or event administration.  
• Confidence working independently and as part of a diverse and international team.  
• Familiarity with tools like MS Office and SharePoint, with a knack for adapting processes across cultures.  
• Fluency in English (C2 level); additional language skills (e.g. German, French, Spanish, or Polish) are a plus.  

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.  

Why join us?

At ClientEarth, you’ll work with experts across climate, health, nature, and justice to protect people and the planet. We value diversity and inclusion and are committed to creating a supportive workplace where everyone can grow. You’ll have opportunities to expand your skill set and make meaningful contributions in the civil society sector.  

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.  

Flexible working: We are proud to be a Flexa-accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our Benefits page for more.  

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK or Germany.  

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties