Change Communications Manager Jobs in Farringdon, Greater London

Membership Services & Engagement Coordinator

Fixed Term Contract – 12 months 

Full-time (Mon-Fri, 37.5 hours per week) open for flexible working requests 

£25,000-£35000 per annum (depending on experience) 

About YBI

Youth Business International (YBI) leads a global network of enterprise support organisations and together we focus on sustainable and inclusive youth entrepreneurship, equipping underserved young people with the ability to start, scale and sustain businesses.

Role Overview

We have an exciting role that plays a critical role in coordinating admin support within our Membership Services and Engagement Team. 

We are looking for a highly organised individual to support YBI’s Membership Services and Engagement (MSE) team with a variety of activities to ensure we can deliver quality services and engagement activities to our members and partners.

To be successful the post holder will need to be able to operate independently, be skilled at juggling priorities, and show initiative in supporting the team in various activities. You will also need to have strong interpersonal skills to work with and effectively support the whole team.

Key Responsibilities

The Membership Services & Engagement Coordinator will provide support to the three different areas within the team: Services, Membership and Evidence & Learning. Focus will switch depending on time of the year and on current projects being delivered.

You can find more details of the role in the attached job description.

How to apply

• Please submit your CV (maximum 2 x A4) and a Supporting statement (max 2 x A4) to our hr inbox only.
• Your supporting statement is a very important part of your application and is vital for us to decide whether to shortlist you for an interview. Please demonstrate how you meet the criteria listed in the person specification and your motivation to work for YBI, detailing your experience, skills, achievements and/or abilities that are relevant for the role.
• Please note you must have existing Right to work in the UK as YBI is not a sponsoring organisation.
• Closing date for applications: Midnight on 5th January 2025.
• We will have a competency-based interview taking place on 9th or 10th January 2025. 

Please note that due to high volume of applications we reserve the right to close this ad early.  If you wish to be considered, please do submit your application as soon as possible.

Job Purpose

In our fight for a fairer, greener future, Good Law Project has previously embarked on a series of legal interventions focused on the activities of 55 Tufton Street. From undisclosed donors and misinformation to astroturfing and lobbying, we intend to continue our work debasing the Tufton Street lobby groups and think tanks like the Global Warming Policy Foundation, Restore Trust and Institute for Economic Affairs.

We are therefore commissioning further investigation of “Dark Money” that flows through Tufton Street in the guise of charitable funds. The Charity Commission exists to prevent this abuse, and that will be a key focus of this work. We are offering a one-year, fixed term contract to an experienced investigative journalist, to supply Good Law Project with a pipeline of exposés that will win commissions from the UK’s leading news outlets, including broadcast where possible, thereby contributing to the exposure of the Tufton Street axis, and helping to clean up our politics. 

What we're looking for

• Track record of powerful investigative journalism, successfully pitching and bringing newsworthy stories of illicit activity conducted by harmful organisations or individuals to public attention
• Experience of reporting and managing risk (whilst still having appetite for substantial risk)
• Demonstrable experience of self-managing, remote working, reporting on a regular basis to the commissioning client
• Experience of working with open source data and proprietary databases
• Demonstrable experience of working with different departments across an organisation
• Great strategic nous – knowing when to push and when to find another route
• Digital journalist – instinct and experience for publishing across text, video, social media

What we do

• Good Law Project is a not-for-profit campaign organisation which uses the law to hold power to account and fight for a fairer, greener future. We take on the cases and campaigns where we’ll have the biggest impact, even when the odds are stacked against us.
• We had a primary role in overturning the prorogation of Parliament in 2019. We successfully challenged the Government’s operation of a fast track ‘VIP lane’ for awarding lucrative PPE contracts to those with political connections and our campaigning played a key role in the Met Police opening an investigation into Boris Johnson over the Partygate scandal. In July 2023, we forced the Government to accept that its flagship Net Zero strategy is unlawful and to develop a better plan.
• We get a positive outcome in more than two thirds of our cases – either a straightforward or a partial legal win. But whether we win or lose in court, we always fight to make positive change.
• See our website for more about what we do

Key Details

Salary: £60,000 per annum with generous benefits including 25 days annual holiday plus public holidays, enhanced pension contribution, private medical health insurance, life assurance, and flexible/hybrid working.

Hours: 35 per week over 5 days

Contract type: This is a full time permanent role. Some flexibility on hours may be available.

Location: Hybrid working with office in central London and options for flexibility to work from home. The postholder will be expected to attend our central London office regularly.

Our attached job pack includes the full job description, personal specification, interview dates and Good Law Project's values.  Alternatively, click "Apply via Website" to view the job pack on our website.

​How to Apply

To apply for this role, click on "Apply via Website" to be redirected to our website where you will be asked to complete an online application form and upload your CV.

Contact

If you have any questions about this role, please email the contact details in the job pack below. Or click "Apply via Website" to view our contact details on our website.

What we are looking for:

We are looking for an exceptional Director of IT and Transformation to develop and lead IT transformation across the college, serving 650 staff, 6,000 students and the wider community.

You will be an accomplished and experienced IT professional who will play a key role in the development and implementation of an ambitious campus transformation framework which will underpin growth and the establishment of innovative practices, and infrastructure for our staff and learners to excel.

The Director will demonstrate a combination of excellent strategic leadership and operational management skills and will be required to lead a multidisciplinary team.  You will be an integral member of the College Management Team.

If you would like to have an informal discussion regarding this role, please email to schedule a time with Sarah Watson, Chief Operating Officer

Duties/responsibilities:

- To position IT as an enabler to education and innovation

- To oversee cyber security to keep the college, its learners, staff, customers and data safe

- To lead an IT strategy for investment and improvement to drive best practice and learner experience

- To work with the Head of Quality and Estates Manager to ensure wider transformation of the learner experience both on the physical and virtual campus.

Benefits

• Competitive salary and access to an array of on-site amenities, including a discounted gym, sports hall, fitness classes, osteopathy services, and a day nursery.
• Convenient location, just a 5-minute walk from Ewell East Station and free on-site parking.
• Opportunities for professional development, including free online qualifications.
• Be a part of a "Good" Ofsted-rated institution, recognised for its supportive staff, effective safeguarding measures, and commitment to student success.

At Nescot, we’re proud of our inclusive culture and we welcome all applications.

 This role is employed through Nescot Enterprises Ltd, a wholly owned subsidiary of Nescot which operates different terms and conditions.

 Nescot is recognised as the ‘Employer of the year’ at the Surrey Business Awards 2024 and offers a wide range of benefits and wellbeing activities to staff.

 Closing date: Sunday 5 January 2024

 Interview Date: Wednesday 15 January 2024

The policy and engagement officer will play an integral role in engaging with charities and other organisations across the substance misuse field to support Collective Voice to influence decision-makers to improve England’s drug and alcohol treatment and recovery system and to champion the role of charities in delivering it.

Collective Voice is the national alliance of voluntary sector drug and alcohol treatment and recovery services.  We advocate for a system that reduces harm and nurtures recovery and the vital role of charities in delivering this.

In a typical week you might draft a response to a government consultation on national policy, support a meeting to convene and collate the views of the field on a key issue, write our weekly e-bulletin to engage and inform stakeholders, brief the Director on a policy issue before they meet officials in Whitehall, take minutes at a board meeting, or write a blog analysing and explaining policy developments.

Forming a team of just two with the Director, the post holder will work closely with the Director across all functions of the organisation.  This represents, therefore, a significant opportunity for professional development.

Key responsibilities

1. Advocating for treatment and recovery (40%)
• Support Collective Voice to develop authentic, empowering and influential public positions on policy and campaigning issues
•Research and draft high quality influencing materials, including formal policy submissions, briefings, blogs and articles
• Develop expert knowledge in specific areas relevant to CV’s strategy and make recommendations for proactive and reactive responses
• Represent Collective Voice at external meetings and events, including some public speaking
• Develop relationships with relevant stakeholders in national and local government, policy and advocacy charities and beyond

2. Building the field (35%)
• Work with the Director to build our work to convene the field, currently through Collective Voice’s groups and events (online and in person) including providing administration and chairing where appropriate.
• Engage and convene organisations across the field and wider partners to gather intelligence, good practice and canvas opinion to inform policy positions
• Manage a range of projects, setting and meeting own deadlines and managing simple budgets where needed
• Coordinate Collective Voice’s social media, weekly e-bulletin and blogs to engage and inform the field and support delivery of our strategy

3. Strengthening our Collective Voice (20%)
• Contribute to the strategic and organisational development of Collective Voice, working alongside the Director
• Support governance by organising board meetings, writing minutes and papers and communicating with trustees
• Be a proud ambassador for the organisation and the wider sector at all times • Manage contractors and/or junior staff where appropriate
• Work flexibly and pragmatically within the constraints of a small organisation with a high profile
• Provide general administrative support appropriate to a charity of this size

4.Developing self and values (5%)
Proactively pursue formal and informal learning opportunities and create own development plan
• Actively participate in line-management and appraisal processes

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger.  No challenge is too big. With you we can do it.  Join us.

We are looking for an experienced Head of Partnerships to join us on a 12-month maternity cover contract to oversee our high performing and high potential Corporate Partnerships team. We are known in the sector for our partnerships with hospitality, retail and for our global partnership with IHG. Our unparalleled expertise and track record fighting hunger and malnutrition makes us a brilliant partner for any company looking to engage customers and staff and further their ESG and CSR goals. This is reflected in our portfolio of long-standing existing partners and retention rates, and the fact we’ve brokered 3 x new multi-year, high value partnerships in the last 6 months alone. 

You would lead a motivated and experienced team split across new business and account management; and join a collaborative and growth-orientated Senior Leadership Team that has overseen record increases in income, supporter numbers and engagement in the past 12 months. As a member of the Disaster’s Emergency Committee we benefit from close collaboration with 14 of the biggest and best charities working on humanitarian disasters, and as one of seven fundraising offices for Action Against Hunger across the world, you would be joining a global movement in the fight against hunger.   

This is your opportunity to get great experience, in a team that’s going places, and to make a life-changing difference to families and communities across the world. We would love to hear from you if you’re interested in joining us. For more detailed information on the role – and to see whether you have the necessary experience - please download the attached pdf Job description.

Closing Date: 2-Jan-2025 23:30  Interview Date: 13/01/25 (1st round - virtual); 21/01/25 (2nd round – face to face at our office)

Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.

• For further information on pay and employee benefits please visit our careers page on our website.
• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk

We are looking for two enthusiastic, efficient, and coordinated professionals to join the Exams Operations team as an Exams Administrator at the Royal College of Radiologists (RCR).

Exams are a core tenet of producing high quality doctors and this role manages the practical delivery of exams, supporting candidates and examiners and ensuring operational excellence. The Exams Administrator has day-to-day delivery responsibility for the First FRCR exams and the Final FRCR Part A in both Clinical Radiology and Clinical Oncology. ese assessments feature both written and image-based components, delivered across different digital platforms and run over multiple sittings in both UK and global venues. The assessments are - for many – candidates first experience of the FRCR exams and of the wider organisation. The postholders work will support the RCR’s intended strategic increase in candidate numbers, notably from global candidates who have a choice of international radiology and oncology qualifications.

To be successful in this role you’ll be an excellent communicator able to work collaboratively with colleagues and chairs of relevant exam boards. You’ll be committed to delivering an exceptional professional and proactive service, using your critical thinking skills to problem solve and relieve pain points.You will be joining a dedicated team who enjoy the challenge of ‘making a difference’ by supporting doctors through their RCR examinations.

What you will do: 

• Promote and publicise exams, filling all available exam capacity to support candidate access and maximise the use of exam content.
• Work with the Venue and Invigilation Officer on long-term capacity requirements, and support with the introduction of new venues.
• Oversee live delivery of exams delivered contemporaneously, providing remote expert support to local personnel and candidates, ensuring the smooth running of exams across multiple venues and countries.
• Process candidate bookings via the exam booking system, producing accurate exam materials such as timetables, visa correspondence and candidate lists for each sitting. 
• Be the main point of contact for UK and global potential candidates ensuring an excellent customer service offer reflecting useful and timely information regarding exam criteria and eligibility. 
• Support candidates and their trainers with specific exam issues and queries - relieving pain points, resolving issues with sensitivity and tact and escalating where appropriate
• Support examiners to effectively undertake their duties, notably regarding quality assurance, marking and results-generation.

What you will need: 

• Experience of working in an exam, assessment or educational setting
• Experience of interpreting, applying and communicating regulations and policy.
• Experience using and maintaining a database or equivalent to store and retrieve information so that information is kept up to date and readily available
• Effective interpersonal skills with the ability to work collaboratively and build and sustain effective working relationships with a diverse range of groups. 
• Excellent oral and written communication skills as appropriate to the audience. 
• Ability to work effectively within the team 

Please find out more about the role and instructions on how to apply from the candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Join Our Team as a People Systems Support Executive!

Be a key player in supporting our mission to help young people thrive! Partner with our People Systems Manager to ensure our systems run smoothly and efficiently. You'll handle system configurations, troubleshoot issues, and improve processes, allowing our delivery teams to focus on what matters most. From maintaining system documentation and building insightful reports to supporting SAP release cycles and performing data reconciliations, your role is essential to keeping our People & Learning Agenda on track.

If you're passionate about systems, problem-solving, and making an impact, apply now and shape the future of people systems with us!

Here at The Prince's Trust, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network). 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

We are committed to equality and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders.

We're seeking to appoint a dynamic, experienced Director of Philanthropy to support the growth of our mission and income. Your work will enable us to equip tens of thousands of Christians across the UK to make a difference in their daily lives.

You'll be responsible for significantly increasing the level of giving through restricted and unrestricted sources, cultivating positive relationships with donors, sponsors, high-net-worth individuals, charities, trusts, and foundations. This position requires a strategic thinker with exceptional leadership and people skills, a strong track record in fundraising, and a passion for our cause. 

You’ll be a proactive, motivational leader, an adept project manager, prayerful, proficient in data analysis, and have outstanding written and verbal communication that appeals to diverse audiences.

The Director of Philanthropy will spearhead LICC’s efforts to substantially grow its voluntary income, driving a transformative fundraising strategy to enable the organisation to broaden the reach and impact of its mission.

Working in close partnership with the CEO, the postholder will oversee all streams of voluntary income, including major gifts, individual donations, and support from trusts and foundations. To that end, the role will involve cultivating and strengthening relationships with existing and prospective donors, identifying new funding opportunities, and preparing compelling funding applications and reports.

As a member of the Strategic Leadership Team, the postholder will help develop a culture of philanthropy across the organisation and align fundraising activities with the organisation’s vision and priorities. This role has two direct reports.

Research Assistant

We are seeking a Research Assistant for a 9-month fixed term, part-time position based in London.

This is an interesting and rewarding role offering hybrid, part-time working. 

Position: Research Assistant
Location: London/Remote 
Hours: Part-time, 18.75 hours per week (flexible working available)
Salary: Up to £28,000 per annum pro rata (Up to £14,000 actual salary)
Contract: 9 months fixed term contract

Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day’s holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee 

Closing Date: 13 January 2025
Interview Date: 22 January 2025, online

The Role
You will work on a major mixed-methods research project exploring the spiritual, existential and political impact of new motherhood. This role involves assisting the Lead Researcher with tasks such as literature reviews, questionnaire design and data analysis, as well as conducting interviews and fieldwork. Your contributions will be vital in positioning the organisation at the forefront of public discussions on faith and society, with a special focus on the experiences of new mothers.

About You
We are looking for someone with an undergraduate degree in a relevant subject, strong project management skills, and excellent organisational and communication abilities. Knowledge of qualitative and quantitative research methods is essential as well as basic knowledge, or a willingness to learn, about contemporary Christianity in Britain.

If you are passionate about research and eager to contribute to meaningful public debates, we encourage you to apply. Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.

In Return…
Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed. 

The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply! 

It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home. 

Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available. 

Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.

Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce. 

Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help. 

Working in over 200 countries and territories, the organisations parent charity, is a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.

The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.

You may also have experience in areas such as Research, Researcher, Research Assistant, Assistant Researcher, Junior Researcher, Junior Research Assistant, Research Coordinator, Qualitative and Quantitative Researcher, Qualitative Researcher, Quantitative Researcher. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

About the role: Are you passionate about social justice and community empowerment? Are you ready to use your skills and experience to work collaboratively in creating real change and long-term justice for marginalised communities?

We are looking for a dedicated Community Development Worker/Lead* to deliver our Community Development work with Gypsy and Traveller (GT) communities across London. There’s flexibility in how we fill this role and we are open to candidates who bring experience in community development practice as well as those who have transferable skills from other sectors, or experience in grassroots community organising and would like to develop their skills in community development. 

The role works closely with our Community Engagement Worker in maintaining effective communication with communities, and Policy Officer to connect community experience and insight to policy and decision makers in Councils and other service providers.  

Job Purpose:  This role is all about advocating for the rights and needs of Gypsy and Traveller communities across London and helping build a strong platform for community voices to be heard on the issues which matter to them. You will drive our community development initiatives, with a focus on establishing positive relationships, increasing community skills and confidence, improving knowledge of rights and services, and fostering greater activism and participation in decision-making processes. Partnerships are important to achieving these goals, so you’ll also nurture and build effective relations and work collaboratively with other organisations, as well as community activists and local authorities to create long term change.

What We’re Looking For: We seek applicants committed to challenging discrimination and working collaboratively for justice for Gypsy and Traveller communities. While specific experience in community development is valuable, we are quite open-minded about the best combination of skills and experience the successful candidate could have, from various professional or community organising backgrounds. The ability to balance competing demands on your time, and keep on top of multiple priorities across different communities and London Boroughs is a must though, as are strong interpersonal and communication skills in a variety of settings. 

*We are open to hiring this role at varying levels of seniority within the advertised salary range (e.g. a Community Development Worker, or a more senior Community Development Lead with more team and people management responsibility). 

We strongly encourage applicants from Gypsy and Traveller communities.

If you have questions about the role or our organisation, please get in touch using the contact details on our website. 

Interviews are planned for Thursday 16 January.

About the opportunity: 

 The Operations Officer is integral to the smooth functioning of Action Tutoring’s daily operations, providing essential logistical and administrative support while serving as the initial point of contact for external stakeholders. The Operations Officer plays a key role within the Operations team by managing inquiries received via the Action Tutoring phone line and inbox and supporting the broader organisation by overseeing logistical arrangements with the Operations Manager. This includes travel and accommodation logistics, diary management, event support, resource management and office space coordination. The role involves collaborating with others, including working closely with IT service providers to ensure seamless service delivery and with the HR team to complete administrative processes for new starters and leavers. Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility.

Key information: 

Reports to: Operations Manager

Salary: £25,235 per annum plus London Weighting of £2,271 per annum (if applicable) 

Contract and hours: Permanent, full-time. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours. 

Closing date: Wednesday 8th January 2025

Interviews: Thursday 16th January 2025 

Start date Ideally February 2025. but we’re happy to wait for the right person.

Place of work: This role is based in London and requires attendance at the office every Monday for a mandatory office day, as well as typically one additional day each week for office-based activities. Our London o

Application process:

Please submit a completed application form via our website.

In the form you will be asked to reflect on the statements below:

1. Can you provide an example of how you have successfully organised a logistical task that required attention to detail. What steps did you take to ensure accuracy, and what was the outcome? 

2. Please share your experience of using your verbal and written communication skills to handle enquiries from different stakeholders. How did you ensure a positive outcome? Please provide clear examples.

3. Provide an example of how you have managed competing priorities and multiple tasks in a previous role. How did you handle the situation and what was the outcome?

Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you. 

Please make sure to fill out and submit the application form so that we can consider you for the role.

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. 

Islamic Relief UK (IRUK) is a Strategic Business Unit (SBU) that is part of Islamic Relief Worldwide. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is actively recruiting for the 5 positions for ‘Supporter Relations Assistant’ on a 3 months fixed term basis, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

The purpose of the role is to manage IRUK’s switchboard and phone enquiry system and to administer the entry of data on the fundraising database. This will include processing donations, updating supporter details, maintaining supporter records, and ensuring that information held is accurate, appropriate and up to date.

The successful candidate must have:

• Demonstrable experience in a similar role
• Experience of using databases
• Excellent customer service experience
• Experience of working with sensitive information
• Experience of and passion for, delivering excellent supporter care
• Good levels of computer skills with experience of working with databases and competent in Microsoft Office applications such as Word and Excel.
• Fast and accurate data entry skills
• Good standard of numeracy
• Proven administrative skills
• Excellent communication skills by phone, email, and post
• Experience of delivering timely and accurate responses
• Experience of multi-tasking and effectively prioritising workload.
• Ability to work in a methodical manner with attention to detail
• Must be a team player as well as being able to work on own initiative
• Strong empathy for the aims and work of Islamic Relief
• Knowledge of Data Protection Act/GDPR

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place early to mid-January 2025.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

POST: Children & Families Autism Hub Administrator and Receptionist

LOCATION: Barnet CYP Autism Hub – 858 Finchley Road, Barnet. This role will be 100% onsite.

SALARY: £21k - £22k per annum

HOURS:            Full time: 37.5 hpw

Reports to: CYP Autism Hub Manager

Direct Reports:  NA

About Resources for Autism (RfA)

We have been around since 1997 when we started as a small playgroup set up by parents dismayed at the lack of provision for their autistic children. Since then, Resources for Autism (RfA) has grown into a major deliverer of services and support in London and the West Midlands with a turnover of around £2.5m per year. Our mission is to support and enable autistic people to live happy and fulfilling lives. We want to change society’s attitude to autism whilst also providing essential services and enriching opportunities to autistic people. We are a values-driven organisation which employs values-driven people who want to make a difference. Our values are: Inclusion, Creativity, Compassion, Courageousness and Expert. You will play a vital part in ensuring that we can resource and sustain this amazing work.

Our Services

All of our services across children and adults and parent/carers, mirror the wider organisational mission of providing safe, fun and meaningful support that enables personal development. We provide this support by ensuring our staff are skilfully trained, meet the highest safeguarding expectations and are encouraged to develop and upskill throughout their career with Resources for Autism.

The Role

Resources for Autism has been providing services from 858 Finchley Road for many years and now working in partnership with the London Borough of Barnet are excited to be establishing the space as an Autism Hub for Children and Young People (CYP). The vision of the hub, is to create a welcoming, safe, neuro-affirmative place where autistic people and those who love and care for them can access the support and social opportunities they need at the right time, enabling them to live their best life. It will also be a place where professionals can connect, collaborate and learn ensuring services are joined-up and effective.

The service will offer a range of support to parents and carers and children and young people with autism in Barnet. The service offer could include:

- Advice support and signposting to the autism community pre and post diagnosis

- Weekly drop ins

- Social groups for autistic young people and those who love and care for them.

- Calendar of monthly workshops on specific issues addressing the needs of parent carers/ adults

- Behaviour surgeries for parents

- Autism Training to partner organisations

This role will provide effective and efficient admin support to the Hub team as well as acting as the first point of contact both digitally and in person for staff, service users and professionals.

Main Responsibilities:

· Act as the receptionist for Resources for Autism and the CYP Autism Hub including answering the phone, responding to messages and answering the door + meeting and greeting.

· Overseeing a room/ desk booking system for the Hub and ensuring there are no double bookings and the space is being used effectively by all building users.

· Promote the hub as required including to the community, any established mailing lists, professionals and others. This will include updates, promoting services, opportunities, sharing good news and quotes and more.

· Liasing with partners/ professionals ensuring effective communication across the CYP Autism Hub.

· Support with event/ activity bookings and attendance management.

· Setting up rooms and tidy down rooms before/ after use ensuring a general level of tidiness.

· Support and advise the manager re accessibility, breakages, room/building issues etc.

· Support the Hub Manager/RfA colleagues re: H&S, first aid, fire safety and support the maintenance of risk assessments.

· Undertake data entry and maintenance of electronic files to support the service and the CYP Hub team.

· Ensure required stock/ resources/ equipment is in place for Hub team, service delivery and any other needs of the service and RfA.

· Keep the website/ social media up to date and maintained relating to the CYP Autism hub and its services and progress.

· Support the Hub project re: evaluations, monitoring, reporting from a gathering/ chasing and inputting and reviewing perspective.

· Undertake any other administrative duties as required to ensure the CYP Autism hub meets its targets and delivers positive outcomes for children and families.

· Work with colleagues in the wider RfA team to ensure smooth partnership working at all times.

· Be proactive in supporting and assisting all areas of the CYP Autism Hub and connected RfA services/ teams.

· Uphold and adhere to the values of RfA at all time

· Ensure there is always compliance with RfA’s safeguarding policies and procedures

· All staff are expected to promote equality in the workplace and in our services

· Undertake any other duties asked of you that are commensurate with your grade

Flexible working:

This role will be 100% office based Monday – Friday 9am – 5.30pm. There may be some occasional out of hours working at weekends or evenings but this will rare and with plenty of notice.

Person Specification

Skills and experience

Essential

Experience of data entry, data input and file management

Minimum 2 years experience in reception and admin duties

Experience in H&S, facilities and building support

The ability to be present and onsite at 858 Finchley Road, Barnet M-F 9-5.30

An understanding/ awareness/ or lived experience of autism

Confident in communications via different formats

Ability to communicate effectively with a wide range of stakeholders

An understanding of website maintenance/ updates and social media

Confident in use of tech and software such as databases and room booking systems

Organised and professional at all times

Working effectively as part of both a small team and a wider team

Standard skills expected of all staff

Excellent communication skills (written and verbal) adaptable to different populations including: colleagues, external professionals, service users, families, volunteers, donors

Strong organisational and prioritisation skills

Good understanding of Safeguarding 

IT skills: proficient with Office 365

Self-starter and able to work independently, using own initiative

Non-judgemental, compassionate

Confidentiality

You will have access to confidential information concerning families and other service users and will be required to maintain confidentiality at all times.

Staff Benefits

90% of our staff say that Resources for Autism is “a great place to work”.

Not only will the work you do ensure we are making vital differences and inspiring others, but our other benefits also include:

· flexible working patterns with the option to work in a hybrid way (only available for some roles)

· 25 days of leave (pro rata for part time roles) each year plus 8 bank holidays and an additional 3 Celebration days that could be used between Christmas and new year, but may be used for other religious days or significant days such as your birthday

· access to ongoing training and progress in the areas that interest you

· access to our wellbeing initiatives and an Employee Assistance Programme

· enrolment on to our pension scheme

· a supportive, warm and fun working environment made up of values driven people who are passionate about changing the world for autistic people

Application process:

To apply, please send a one-page covering letter and your CV to our current Head of People via email.

To discuss the role informally, please email us.

We particularly welcome applications from global majority candidates, LGBTQIA+ candidates and disabled candidates, because we would like to increase the representation of these groups at Resources for Autism. We want to do this because we know greater diversity will lead to even greater results for our community. 

As you would expect, we are a neuro-affirming employer, with a strengths and rights based approach to neurodiversity which affirms neurodivergent identity – we don’t want to “fix” or “cure” autism, and we don’t see it as a “disability” however we do recognise it can be “disabling”. We are working to improve the ways in which we recruit and support neurodiverse employees and those with lived experience of neurodiversity. 

RfA is a Disability Confidant employer and candidates who meet the minimum essential criteria, that have a disability will be guaranteed an interview. 

Deadline for applications: 8th January 2025

Interviews:  13th January 2025

Team: Individual Giving

Location: Homebased with occasional travel for meetings

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £34,210 per annum

Contract: Fixed term for 12 months

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Individual Giving Officer – Retention

• As Individual Giving Officer you will be part of a passionate and friendly team of six, working on the Retention side of the Individual Giving team. This role is crucial in supporting the delivery of Cats Protection’s Individual Giving programme.
• You will be making an impact by leading on projects across multiple communication channels to steward our wonderful supporters, ensuring they feel valued and helping to generate over £22 million a year in sustainable income for Cats Protection. This includes everything from leading the creative development of stewardship mailings, building engaging and thoughtful supporter journeys, and project managing telemarketing campaigns – all of which feature cats at the heart, of course!

About the Individual Giving Team:

• We sit within the Marketing & Income Generation directorate
• Our team is responsible for the recruitment and retention of individual supporters to generate over £22 million each year and provide leads for the other teams in the directorate
• We currently have a team of 13 working across Acquisition and Retention on our Appeals and Raffles, Membership, Sponsorship, Lottery and regular giving programs using Mail, Face to Face, DRTV, email, Digital, Social and other paid media

What we’re looking for in our Individual Giving Officer - Retention

• Experience in an Individual Giving role or similar, ideally working with agencies in the third sector 
• Proven track record of achieving income against agreed financial targets
• Experience in leading projects and managing schedules
• An understanding of the principles of Data Protection legislation and implications for Direct and Digital Marketing
• A good working knowledge of transaction and contact databases

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

For a copy of the job description, please contact

Application closing date: 6th January 2025

Virtual interview date: 21st & 22nd January 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.