Centre Manager Jobs

About Us

Hibiscus Initiatives is a feminist and anti-racist, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to women in contact with the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised migrant women in prison, in the community and in immigration removals centres.

Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems too by working with Black and minoritised migrant women to make sure their expertise is recognised by those making policy decisions.

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or violence against women and girls.

Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles. 

We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities and offer wellbeing classes and activities, clinical supervision, an Employee Assistance Program and other benefits to support staff wellbeing.

About the Role

We are now recruiting for two Case Workers who will each manage and support a caseload of Black and minoritised migrant women with multiple and complex needs in contact with the criminal justice system and under immigration restrictions, providing holistic, long-term support and advocacy to empower women to rebuild their lives.

This role will support women, including young women, being released from prison to the London area, encompassing support for those on probation, ‘through-the-gate service’ users, un-sentenced women in custody and women in contact with the criminal justice system in London. The post holder will proactively develop partnerships, acting as the main point of contact for referrals in prisons, detention centres and with probation staff to identify Black and minoritised migrant women who are eligible for our services and support.

These roles will involve managing and supporting a caseload of 25-30 women at any one time, working collaboratively with each service user to develop an individual support plan with achievable and realistic goals, and supporting her to work towards them. It will include supporting women to participate in education, training, providing outreach support, and ensuring the women they work with have a clear understanding of their rights and obligations by providing up to date information on housing, health and welfare benefits. The post holders will be responsible for maintaining detailed case notes, goals, activities, participants’ attendance for funding and monitoring purposes.

The post holders will also be expected to effectively manage safeguarding issues and concerns, ensuring they are appropriately documented and referred. The successful candidates will also provide cover and support for our Women’s Centre and workshops

They will demonstrate a commitment to Hibiscus's ethos aims and objectives, including having an intersectional and anti-racist approach to the work and a comprehensive understanding of one of more of Hibiscus’ key work areas.

[This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.] [Please note: Successful candidates will need to have been resident in the UK for a minimum of 3 years to ensure the clearance process is authorised.]

Salary 
£30,000 (FTE)

Team
Services
Policy and Public Affairs

Duration 

- One role will run to 31 March 2026
- One role will run to 31 March 2027

Please ensure you specify which role you would like to be considered for in your application form

Hours
Full-time (35 hours per week)

Location
Hibiscus London office at least two days a week, with travel across London to meet service users at partner agencies and hubs, and depending on the role, in prisons and detention centres

Reporting to
Services Manager

About you

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration and the criminal justice systems, and/or violence against women and girls.

The successful candidate will have significant experience of working directly with Black and minoritised women, including young women under 30, affected by the criminal justice system, the immigration system, and/or violence against women and girls. You will have a good understanding of the specific intersectional issues faced by Black and minoritised migrant women in the criminal justice system and on release.

You will have demonstrable experience of delivering individual support, wellbeing, advocacy and empowerment interventions to women with complex needs, practicing a trauma-informed, women-responsive approach in your casework provision. You will be confident in providing information and advice on a range of matters including immigration, welfare, education, training and employment, providing advice in line with IAA (previously OISC) accreditations.

You will have a solid understanding of safeguarding needs, identifying and managing concerns and risks and adhering to internal policies and procedures. This will require an ability to maintain clear boundaries, maintain high levels of confidentiality and demonstrate a proactive approach to working.

You will also have an understanding of one of more of Hibiscus’ key work areas – criminal justice, immigration and migrants’ rights, racial justice, and/or violence against women and girls and gender justice.

How to apply

Please follow the 'How to Apply' link indicated below.

You should download the Job Description and carefully read through the application form and information provided regarding the role and person specification.

Please note we will not accept CVs or Cover Letters.

Closing date 
Tuesday 22nd April at 9:00am 

Interviews
We will notify candidates invited to interview on 6th May

Please note that we may close vacancies early if suitable candidates are found and/or a sufficient number of candidates have applied. Therefore, if you are interested, please submit your application as early as possible.

If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.

If you do not want Hibiscus to retain your application on file, please state so in your email.

ROLE OVERVIEW
We are looking for a talented, creative and dedicated marketing professional to join our small but powerful team to help deliver our new strategy. 

As a new role in the hospice’s Fundraising & Marketing Team, the Marketing & Communications Manager will join an existing team of fundraising managers working to maximise awareness and support of the hospice in order to ensure its long-term sustainability.

The postholder will be responsible for the operational management, development and delivery of marketing and  communications to support the hospice’s income generation strategy, including line management of the Website Editor and Marketing & Communications Officer, and external agencies.

The successful candidate will be an experienced marketing professional, used to working closely with income generating teams. They will oversee the delivery of a compelling programme of multi-channel communications with the sole aim of increasing the awareness of and support for the charity. 

KEY RESPONSIBILITIES

Marketing and communications planning, delivery and performance management

• Working closely with the Director of Fundraising & Marketing, develop a clear marketing and communications plan to support the strategies for fundraising, retail and volunteering.
• Implement, monitor and analyse marketing and communications plans and budgets, producing impactful insights and reports to guide our ever-evolving work through all communication channels.
• Develop and maximise the marketing mix, identifying innovative initiatives and working across online and offline channels, to best support the promotion of all income generation activities across the hospice.
• Ensure compliance to industry standards and best practice at all times.
• Support the fundraising strategy in proactively researching and targeting audiences across the catchment area to ensure a broadening of reach and awareness of the breadth of the hospice’s services.
• Be forward facing and lead on engagement with clinical colleagues to promote the need for strong patient stories and effective storytelling to support fundraising.
• Ensure sufficient opportunities for collection of service user data to share news and promote activities.
• Proactively develop and streamline the long-term internal and external communications schedules across the charity.
• Lead on content creation, coordination and production of hospice marketing materials, protecting the reputation, brand and tone of Katharine House.

Operational delivery

• Lead on the writing and distribution of appropriate and engaging press releases, paid adverts, local village features and articles.
• Work closely with the Marketing & Communications Officer to oversee delivery of a planned (and reactive) social media programme, maximising opportunities to increase our profile, using online planning and Analytical tools to plan and report on digital channels to improve targeting and supporter journeys.
• Work closely with the Website Editor to oversee and optimise the KHH website: creating and updating content for the charity and clinical colleagues, including the EPiC Resource Centre.
• Work with the Website Editor and Supporter Care team to ensure that integration of the CRM (Beacon) and website is optimised, to maximise supporter journeys, supporter preference compliance and insights.
• Work together with relevant charity and clinical colleagues and our designer to prepare, design and deliver high-quality marketing materials. 
• Work with the Marketing & Communications Officer to oversee the production of the monthly supporter e-newsletters.
• Alongside your immediate team, manage production of the bi-annual Katharine House magazine from start to finish, with content and thematic planning with fundraising and volunteering managers.
• Lead on content creation to use across the charity. Continue to manage and regularly update our library (filed, captioned, tagged) of patient, staff and volunteer stories with consent, quality photography and video content for use across all of income generation.
• Manage and oversee the charity’s online channels including website, ensuring accurate, up-to-date and engaging content, and ensure all online advertising (inc. paid social media adverts), Google AdWords grant and SEO are effectively managed.
• Liaise with clinical colleagues at our NHS partner OUH to support key marketing, messaging and communication needs, ensuring our brand is correctly used.

Leadership and people management

• Meet regularly with the Website Editor and Marketing & Communications Officer, fostering positive communication and engagement. Carry out monthly one-to-ones, setting quarterly objectives and recognising training needs where necessary.
• As a member of the management team, represent the culture and values of the hospice and charity sector.
• Manage the ongoing and changing priorities within the team, communicating and sharing progress and changes in a clear, timely manner. Promote collaborative working and its benefits across the organisation.
• Attend regular management meetings, contributing to team strategy and overall management/team needs.
• Act as a positive role model to the charity team and wider stakeholders.
• Actively manage the workload of our designer. 
• Where necessary, manage poor performance as it happens and support staff to fulfil their role.
• Network and foster good relationships both internally and externally to the charity.

VISION, MISSION AND VALUES

Vision - our vision is to ensure that every moment matters for patients and families affected by life limiting illnesses in our local community.
Mission - our mission is to ensure that we maximise support for quality, holistic services that meet the complex medical and social needs of our community around the issues of death, dying and loss. 

Values
Compassion - we act with compassion and integrity, and ensure that everyone is treated with respect. 
Inclusivity - we are committed to our whole community, regardless of background or circumstance. 
Sustainability - we work to ensure the continued provisoin of quality palliative and end-of-life care in our community. 

Want to play your part in transforming society?

You’re in the right place.

The Spear Assistant Coach will work as part of the River Church staff team, alongside the Centre Manager to deliver the Spear Programme, equipping and empowering 16-24 year olds to overcome barriers to employment and turn their lives around by moving into sustainable work or further education.

The important stuff 

Salary: £24,375 pro-rata

Hours: 9.30am – 5.30pm, Tuesday – Friday, (Occasional evening working required (for events such as termly Spear Celebration evenings)

Location: River Church Ipswich – we are an office-based organisation

Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate

Application pack: Download our application pack for more information

Key Responsibilities 

Spear Programme

• Lead group sessions of up to 10 young people, using coaching skills to transform their mindsets, and to maximise their potential in stepping into the world of work.
• Prepare and deliver coaching sessions on a weekly basis and find creative ways of developing ongoing relationships with Spear trainees. This includes running application workshops with past trainees as well as maintaining records and reporting on statistics. 

Relationship Management

• Build and manage relationships with a variety of stakeholders, including referrers, local businesses, and other organisations.
• You will support with job fairs, mock interview days and welcoming external visitors to the centre.

Church Community

• The Assistant Coach is directly employed by River Church, meaning you are part of a vibrant church staff team and submerged in an exciting faith community.
• Help to raise the profile of the Spear programme within River Church and build a network of supporters and volunteers from the congregation.

This role will suit you if you are:

• An active Christian, able to personally represent the values and beliefs of Resurgo and River Church, Ipswich.
• Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
• Confident communication and interpersonal skills, both over telephone and face to face; particularly a confidence in group facilitation.
• A commitment to grow and learn as a Christian leader, and a desire to learn and understand coaching techniques.
• An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.
• High emotional intelligence, a sense of humour and fun!

A couple of things to note:

• This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme).
• In the event of a job offer, a DBS check will be requested.

We’re looking for a highly skilled and experienced public affairs professional to join our small staff team to lead our public affairs activity and to grow the influence of the Children and Young People’s Mental Health Coalition. This is an exciting opportunity to influence positive change at a time of significant policy and political developments.

As Public Affairs Advisor, you will lead on the Coalition’s public affairs and influencing activity. You will be responsible for influencing the Government’s policy and legislative agenda relating to children and young people’s mental health, forging relationships with the new Parliament, and ensuring the Coalition’s views are heard across Westminster and Whitehall.

With over 370 members across the country, our Coalition has a significant potential to extend its influence. Many of our existing members are well placed to influence at a local level through working with their NHS Integrated Care Boards, councils and MPs, but do not always feel confident carrying out public affairs work. As Public Affairs Adviser, you will work with our members to upskill them to carry out their own influencing activity through a series of ‘Learning and Development’ workshops.

You will have Public Affairs experience of developing successful strategies to influence legislation or government policy, have strong knowledge of political systems and processes, have existing networks and contacts, and feel passionate about creating positive change for babies, children and young people.

This is a new role within the Coalition staff team and is generously supported by the Prudence Trust and the Hollick Family Foundation.

Key responsibilities

• Lead the development and delivery of the Coalition’s parliamentary influencing strategy.
• Build and maintain relationships with Parliamentarians and other key stakeholders, such as civil servants and special advisers.
• Lead the Coalition’s engagement with Parliament and Government, ensuring strong systems are in place to capture and track engagement.
• Monitor and respond to political and legislative developments affecting our work, making recommendations for responses, and proactively seeking opportunities to further the Coalition’s objectives.
• Provide political intelligence to the staff team, Chair and our members, and help to prepare staff for parliamentary activity as appropriate.
• Produce high quality written briefings, reports and other materials that communicate our messages clearly and effectively to a parliamentary audience. This will also include contributing to other Coalition communications such as media responses, newsletters, blogs, and social media posts.
• Plan and deliver events aimed at political stakeholders, for example, parliamentary events and roundtables.
• Participate in collaborations with other charities for shared influencing activities, for example the Fund the Hubs campaign and the Future Minds campaign.  
• Support work on legislation as appropriate, including drafting amendments.

Working with members

• Regularly engage with members to understand their influencing priorities and to gather insight to help inform the Coalition’s wider influencing priorities.
• Connect Coalition members to decision makers and help spotlight their work, for example, helping to organise visits to services.
• Provide advice to members on engaging with their local decision-makers such as their local MP, Integrated Care Boards and Councillors.
• Deliver workshops with members to share information and skills related to influencing and public affairs activity. For example, this could include delivery of sessions on influencing local systems, working with the government, and legislative processes.  

General

• Work closely with the Coalition Lead, the Policy and Public Affairs Assistant, and Chair of the Coalition to develop and review priorities for the Coalition and support to drive these forwards. You will also be required to work closely with the staff at Centre for Mental Health.
• Support with the development and implementation of the Coalition’s work plan and projects.
• To undertake any other duties as reasonably required by the Coalition Lead or Chair of the Coalition

The deadline for applications is Sunday 27th April 23:59

Respect is the UK charity stopping perpetrators of domestic abuse. We want a world where everyone is free from domestic abuse. Where it is never ok to control, harm or cause fear. Where those who perpetrate domestic abuse are stopped, held to account and given the chance to change. We will not stop, until domestic abuse stops. Founded in 2000 by Jo Todd CBE, who is still at the helm, Respect was established to focus on perpetrators of domestic abuse, and this, including our vital work with young people who cause harm, remains our key priority. Alongside this work, we deliver expert support to male victims of domestic abuse. Everything we do is shaped and driven by our values: we are pioneering, collaborative, accountable, and respectful.

This role is based within the Drive Partnership and be part of the pilot for the roll out of the positive requirement element of the DAPO’s.

We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics1, particularly from people from the following under-represented groups:

• Black and minoritised people 

• Disabled people

We always welcome and support applications from those who have personal experience of domestic abuse.

About The Drive Partnership

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.

 The Drive Partnership vision 

Our vision is that by 2026 there will be a consistent approach which sees agencies in all PCC and local authority areas across England and Wales – backed by national leaders – working together to disrupt abuse and change behaviour to increase safety for victim survivors, including children and families.

Our Focus  

Respect was founded to focus on perpetrators of domestic abuse and this, including our vital work with young people who cause harm, is our key priority. Our work with male victims is an important, distinct, project.   

Our Vision   

We want a world where everyone is free from domestic abuse. Where it is never ok to control, harm or cause fear. Where those who perpetrate domestic abuse are stopped, held to account and given the chance to change.   

Our Mission  

We work with our members, partners and allies to stop the harms done by those who perpetrate domestic abuse. With innovative practice, robust research and quality data, we build evidence of what works, promote safe, effective practice and drive high standards. We use our voice, in collaboration with others, to call for a response to domestic abuse that matches the scale of the problem. We will not stop, until domestic abuse stops.   

Our Values  

• Pioneering:  We explore innovative ideas and develop new approaches with curiosity and rigour  

• Collaborative:  We work in partnership with our members, partners and allies to bring about individual, societal and systems change  

• Accountable:  We listen to survivors and centre their needs in our work. We hold perpetrators to account for their behaviour and hold ourselves and our members accountable for ours  

• Respectful:  We live up to our name. We are committed to equity, diversity and inclusion in all that we do. We are honest, compassionate and boldly challenge injustice  

Our way of working

Partnership is fundamental to our way of working. We are second-tier organisation focusing on the continuous improvement of service models, sharing best practice and supporting specialist service providers to deliver. 

 We have three core strands of work: 

The Drive Project is our flagship intervention working with high-harm, high-risk and serial perpetrators of domestic abuse to prevent their abusive behaviour and protect victims. The Drive Project challenges perpetrators to change and works with partner agencies – like the police and social services – to disrupt abuse. It is currently being delivered in 9 police force areas. 

Restart is an innovative pilot project providing earlier intervention for families experiencing domestic abuse. It brings together domestic abuse services, children’s social care and housing teams to identify and respond to patterns of domestic abuse at an earlier stage. Restart is currently being delivered in five London Boroughs.  

The Drive National Systems Change programme works across the domestic abuse specialist sector, public sector partners and beyond to develop sustainable, national systems that respond to all perpetrators of domestic abuse.  We identify systemic gaps and build solutions that keep survivors safer by addressing those causing harm.

Background for the role

In April 2021 the Domestic Abuse Act received Royal Assent. The Act introduces a new civil Domestic Abuse Protection Notice (DAPN) to provide immediate protection following a domestic abuse incident, and a new civil Domestic Abuse Protection Order (DAPO) to provide flexible, longer-term protection for victims. DAPOs can impose both prohibitions and positive requirements on perpetrators. Positive requirements can be in the form of interventions aimed at reducing and managing risk, meeting the needs of an individual (for the factors that are not the causation of abuse but impact on risk e.g. mental ill health, substance misuse) and behaviour change interventions.

We were commissioned by the Home Office to design a triage model that will assess individuals for the suitability of these interventions, this triage model launched in November 2024 and will be tested and evaluated in order to prepare for national roll out in 2026.

 Purpose:   

The DAPO Service Manager will manage the operational, and strategic delivery of the DAPO team pilot working closely with the Practice and Development Lead and Programme Manager.

The postholder will have responsibility for managing all DAPO triage teams who are working locally and remotely in the DAPO pilot sites.

This role will require 

a) the effective line management of Triage Team Leaders (who in turn manage triage workers and IDVAs), in providing a high-quality frontline service triaging DAPO referrals for positive requirements

b) the development and maintenance of a multi-agency infra structure that actively engages with the triage team and the triage process 

c) working with the Practice and Development Lead and Programme Manager to ensure safe and effective delivery of the DAPO pilot triage process. 

d) support the development of the DAPO triage model through learning and analysis of the pilot delivery e.g. to initiate, develop, maintain and monitor multi-agency links through procedures and protocols, and to keep safety central to all services for perpetrators and victims of domestic abuse.   

For further information, please review the job description. 

Individual Giving Manager

Salary: Up to £45,000 pro rata (£36,400 actual) 

Location: Home-based with some travel to attend meetings and visit our communities in Hertfordshire, Gloucestershire, Yorkshire, and Worcestershire.

Permanent, 30hrs per a week – Flexible across 4/5 days 

Closing date for applications: 21st April 2025

Shortlisting: 22nd April 2025

First Interviews (Teams): 28th April 2025 

Second Interviews (Teams): 6th May 2025 

With a bold and ambitious vision to be leaders of the Green Care future, Camphill Village Trust provides a life of opportunity for adults with learning disabilities, autism and mental health problems in inclusive campus environments where individuals of varying needs and abilities can live independently while receiving the support necessary to live, learn and thrive. Rooted in our care (social) farming legacy, we empower people through farming, organic horticulture, and enterprise centred on nature and traditional skills — an approach that sets us apart and ultimately provides a holistic approach to modern social care, helping people live independent, fulfilling lives. 

If you want to tell authentic stories, maximise impact and make a true and meaningful difference read on.

The Individual Giving Manager plays a pivotal role in transforming the lives of the people we support by developing and delivering an exceptional Individual Giving programme alongside our Fundraising Director. Currently generating around 35% of our annual fundraised income, this programme is a critical engine powering our mission to unlock the connection between people and the planet for adults with learning disabilities, autism, and mental health problems. 

This is not just a management role — it’s an opportunity to lead with purpose and drive real change. As part of a small but ambitious team, you will have the chance to think strategically while acting operationally, blending big-picture vision with hands-on programme delivery. You’ll be at the helm of our Individual Giving strategy, inspiring and guiding the team to exceed expectations and grow our impact.

With a deeply loyal but ageing supporter base, the purpose of this role is twofold: attracting new donors while nurturing long-term relationships to ensure sustainable growth. Your work will safeguard and expand vital income streams, enabling Camphill Village Trust to continue empowering the people we support to live with dignity, purpose, and independence. This is your chance to make a lasting difference — building connections that go beyond donations and driving forward a programme that provides a life of opportunity to the people we support.

What you’ll bring to the role:

·Evidence of working at manager level to develop and implement successful fundraising strategies.

·Proven track record in increasing income through donor acquisition and retention.

·Evidence of achieving annual fundraising targets, maintaining an acceptable ROI, and managing budgets.

·Experience of leading the creative development of Individual Giving propositions and developing fundraising products.

·Evidence of working effectively with teams and building relationships internally and externally.

·Building, developing and managing partnerships with agencies and suppliers that deliver target results, value-for-money, compliance, and commitment to our values.

·Good data analysis and insight skills.

·Proficiency in using CRM databases for donor management and data segmentation.

·A direct marketing background would also be beneficial

Ideally, we are looking for someone to be based either within corridors of Midlands to London or Manchester to York. You will be a home worker with some travel to attend team meetings and visit our communities in Hertfordshire, Gloucestershire, Yorkshire, and Worcestershire.

The role is permanent, ideally working 30hrs per a week which can be worked flexibly across 4 or 5 days within our operational hours. 

Excited? Read our pack, look at our strategy and know that you would be joining an amazing Trust, a brilliant team and that you would have the ability to make a real difference.

Your application should include your CV and a supporting statement of no less than one page detailing why you would like to work for the Trust and how your skills and experience meet the job description and person specification (see attached Job pack). 

Job Title: Community Fundraising Manager - VAC134

Working Hours: 37.50 per week (Flexible and part time working offered by agreement)

Salary: circa £42,230 per annum

Contract: Permanent

Deadline: Friday 18th April 2025

Location: Leeds/Hybrid

How to apply: Applicants are required to provide a covering letter alongside their CV. In the letter, please outline how you meet the essential criteria for the role, demonstrating how your skills and experience make you an ideal candidate, and share your motivation for joining Leeds Hospitals Charity.

Interviews to take place: CV's will be considered as they are received. Shortlisted applicants will be contacted by telephone in the first instance. This listing may close early if we find a suitable candidate.

Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees?  Do you consider yourself to be a dynamic leader with excellent relationship skills? If you have a strong background in community engagement and a proven track record in management, this is your chance to make a real impact. Join us and help shape the future of our fundraising strategy!

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

People are central to everything we do at the Charity.  Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated, it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.

The Role

Reporting to the Head of Relationship Fundraising the Community Fundraising Manager will lead and manage the community fundraising team to deliver growth in community, corporate and voluntary net income. They will develop a sustainable pipeline of support for the charity by furthering our reach into the local community and the Leeds Teaching Hospitals NHS Trust.

The person will: 

· Build meaningful and lasting relationships with individuals, community groups, community corporates, hospital staff, families, and patients, demonstrating the impact the charity has.

· Deliver ongoing budget and KPI management, including monitoring and reporting on performance, providing financial commentary, delivering income against target, and maintaining costs within budget. 

· Assist the Head of Relationship Fundraising in developing the annual business plan and budget and contribute to wider departmental strategic planning.

· Drive team performance by providing inspiring and effective leadership and team management, using coaching techniques and regular meetings to ensure objectives are met and high standards are maintained. 

· Seek opportunities to work innovatively, adopting lean processes, agile working and using supporter data within the team to deliver performance and supporter experience. 

The successful candidate will have:

· Knowledge of the Charities Act, Fundraising Code of Practice, relevant sections of GDPR regulation and other relevant legislation and guidance. 

· Good knowledge of using databases to support and drive business development. 

· Proven experience of successful line management, with an engaging and inspiring leadership and managerial style.

· Budget management experience.

· Proven experience of working as a senior member of a community/relationship based fundraising team, contributing to budget building and delivering.

Full Job Description can be found on our website. If you would like to speak to us to discuss the role, or want to know more about the Charity and our teams, you can contact Paula Guanaria, Head of Relationship Fundraising.

Benefits:

· 27 days holiday a year plus bank holiday with the option to buy additional holiday

· Flexible and Hybrid Working

· Unlimited access to our online Learning & Development Portal

· Line Management Training Programme

· Pension scheme- 5% employer contribution

· Annual pay review

· Health & Wellbeing support including:

o access to an Employee Assistance Programmes and trained Mental Health First Aiders

· Life Insurance Protection

· Cyclescheme

· Car Lease Scheme

· NHS Blue Light Card and Discounts

For more information about the position and the charity, please visit our website.

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.

We are looking for a dynamic new Hall Manager to be responsible for the successful management, maintenance and daily running of our parish centre: St Mary Abbots Centre, Vicarage Gate, London, W8 4HN. This role would be ideal for someone with events experience as there is a lot of diary management: booking and building relationships with theatre companies, weekly children’s groups, local community organisations, school parents, the occasional reception for a wedding or baptism and more!

The centre consists of a permanent ballet school and car park, a theatre, long room, 2 kitchens, parish offices, several cloakrooms and a garden at the back, which all need to be managed and maintained.  The income from the hall supports the work and mission of St Mary Abbots, a large and lively church in Kensington, with close links to parish school and community. We are looking for a candidate to maintain the commercial success of the rental spaces while also enabling church events and community and charity groups at the centre.

The ideal candidate would be both self-motivated and a team player, organised, willing to work flexible hours, with good communication and diary management skills, physically fit and proactive. They should have an appreciation and understanding of the Church of England and be willing to support and develop the work carried out by St Mary Abbots.

 Ambitious and excited for change you will develop partnerships that support Aurora’s Heritage and Wellbeing services so they can continue to be offered in innovative ways.

Co-ordinate Aurora’s Heritage and Wellbeing programmes of activities to ensure service users’ needs are met. To assist with project evaluation and reporting.

You will manage all curatorial aspects of the Heritage Hub

The Detention Outreach Manager is responsible for the delivery, development and quality of detention outreach services provided by JRS UK in line with our vision, mission, and values. The post-holder will manage the Detention Outreach Team of staff and volunteers to provide high quality support to people in detention and post-detention, and work closely with other areas of the organisation.

The post-holder will be responsible for: their own casework as well as casework supervision; ensuring detention policies and data are up to date; reporting; ensuring provision of on-going training; recruitment of staff and volunteers; and managing the welfare drop-in in detention.

A willingness to work collaboratively– building relationships and networks, within and outside of JRS UK – is essential.

Join an exciting new chapter at Winchester Science Centre! This dynamic role offers the chance to be at the forefront of our rapidly growing events programme, managing corporate relationships and enhancing our brand within the hospitality sector. With a unique venue featuring a 168-seat Planetarium and interactive exhibits, you’ll be instrumental in delivering unforgettable events while making a real impact at a charity that's all about inspiring and engaging communities. If you're a proactive, target-driven professional who thrives in a fast-paced, collaborative environment, this is your chance to shine!

Job Advert: Events Officer (Venue Hire & Corporate Relations)

Hours: Between 3-5 days per week (22.5-37.5 hours). Please note the advertised salary and holiday is based on working 37.5 hours per week so therefore salary and pay will be adjusted according to the agreed weekly hours.

Work pattern: A flexible work pattern will be required to accommodate a varying events schedule, including some weekends and evenings.

Salary: £26,500-£30,000 per annum (full-time)

Contract: Permanent

Line manager: Head of Programming

Responsible for: Birthday Party Host, Inspirers and Event Casuals

Holiday: 25 days per annum plus bank holidays (full-time). Option to buy/sell some leave and gain additional days for continuous service after four years. The post-holder will be expected to work some bank holidays when duties require, for which time off in lieu will be available.

Location: Between both sites - Winchester Science Centre, Winchester, SO21 1HZ and Wonderseekers HQ, Eastleigh, SO50 9DE.

Benefits: Cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, electric vehicle salary sacrifice scheme, free tickets to WSC and partner attractions, family friendly leave, wellbeing policy, mental health first aiders, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, enhanced pension contribution and pension salary sacrifice scheme, inflationary pay rise subject to charity performance and more.

Application deadline and interviews: The application deadline is Thursday 10th April 2025 at 9am with interviews likely to take place between 22nd – 29th April. We encourage interested candidates to submit their applications promptly, as we may invite suitable applicants for interview before the stated deadline. We therefore reserve the right to close the recruitment process early.

Please contact us if you’d like to arrange an informal chat or have any questions about the role before applying by emailing - see website for contact details.

About our Charity

Wonderseekers (the Charity behind Winchester Science Centre) strives to engage all children with science so they can live happier, healthier and more sustainable lives and contribute to improving life on earth. The Charity runs Winchester Science Centre - a vibrant, hands-on experience for young children. Promising an exciting day out for families, with curriculum-linked trips for schools and an evening events programme, the Science Centre welcomes over 170,000 visitors every year. Through our magnificent planetarium and live science experiences, science is brought to life in imaginative, fun and accessible ways that means everyone is included.

The Role

The Events Officer (Venue Hire & Corporate Relations) is a brand-new role within our Programming team. We are seeking a proactive, target driven Events professional with great interpersonal skills, who thrives in a busy working environment and who will enjoy making a valuable contribution to our Charity. The ideal candidate will be commercially driven and have a strong background in venue hire management and corporate relationship development, with experience in delivering successful events that meet client expectations and business objectives. The role will work alongside a team of professionals who each deliver the core programme for our iconic visitor attraction.

Key Responsibilities

Venue Hire Management

• Successfully deliver budgeted income targets for venue hires.
• Oversee the booking, scheduling, and coordination of venue hire events at Winchester Science Centre ensuring seamless execution from start to finish.
• Manage client inquiries and provide expert advice on venue availability, layout options, and event suitability.
• Develop and maintain an efficient booking system for venue hire, ensuring high levels of customer satisfaction.
• Collaborate with internal teams to ensure all event logistics are handled efficiently.

Corporate Relationships

• Build and nurture relationships with corporate clients, including event organisers and business partners.
• Identify new opportunities for corporate event bookings, leveraging existing networks and prospecting new leads.
• Maintain regular communication with corporate clients to ensure expectations are met, providing a high level of customer service and post-event follow-up.
• Act as the primary point of contact for corporate clients, providing guidance and support throughout the event planning and execution process.

Event Planning & Coordination

• Support clients in planning and coordinating events held within the Science Centre, utilising the venues unique attributes.
• Coordinate logistics with internal teams such as catering, AV requirements, duty management.
• Ensure that event hires align within the Wonderseekers charitable objectives.
• Management of individual event budgets maximising resources and ensuring budgeted targets are met.

Sales & Marketing Support

• Contribute to the development and execution of marketing campaigns aimed at promoting the venue and corporate event services.
• Assist with the preparation of promotional materials, proposals, and presentations to prospective corporate clients.

Operational support

• Duty Managing on the day of events and being responsible for motivating, inspiring and delegating tasks to team members, ensuring events are operating at maximum efficiency through rota management.
• Act as Duty Manager, when needed, being responsible for the whole building.
• Overseeing the visitor experience journey for events, ensuring customers have a memorable and positive experience.
• Be an excellent team player and lead by example.
• Overseeing event set up and building management during events including maintaining general cleanliness, reporting faults to the Estates team, completing health and safety and fire alarm checks as required and routinely inspecting facilities both inside and outside.
• Overseeing bar, admissions and retail operations during an event when required.
• To follow risk assessments, health and safety standards, safeguarding and access requirements providing a safe, secure and accessible environment for our visitors.
• Remaining calm and in control in order to assist in challenges such as customer complaints and changing staffing needs.
• Work closely across departments to ensure high-quality delivery.
• General events support such as cleaning, tidying, restocking and serving refreshments.

Key Skills and Experience

• Minimum of 2 years experience in event management, with a focus on venue hire and corporate client relationships.
• Proven track record in managing corporate events and driving sales.
• Excellent interpersonal and communication skills, with the ability to build rapport and maintain relationships with clients and customers at all levels.
• Strong organisational skills and the ability to manage multiple events simultaneously.
• Problem-solving and decision-making skills, particularly in high-pressure situations.

Interview Process:

We look forward to getting to know you through our friendly and welcoming interview process. The interview is likely to include a pre-interview task and questions from our panel. Interview questions will be circulated in advance.

We can’t wait to hear from you! Please contact us if you’d like to arrange an informal chat, or have any questions about the role before applying - see website for contact details.

Ready to Apply?

When you are ready to apply, please submit your application through our recruitment portal.

You will be asked to submit your contact details and answer a few questions so we can get to know you. Please keep your responses concise, this is your opportunity to really stand out. After answering these questions, please upload your cover letter and CV.

Need information in a different format or would like to apply in an alternative way? Just get in touch using the email address above or call our office and book a call with HR.

No recruitment agencies, thank you.

Role: Case and Progress Coordinator(s)

Reports to: Service Manager

Hours: 25 – 37 hours a week with weekend availability required

Salary: Band 6: £23,569 - £25,974 (pro rata) + benefits.

Salary is based on FT (37 hours) and will be dependent on hours worked.

Contract: Permanent subject to ongoing funding

Purpose

The purpose of this post is to support the delivery of our Homeless Hub, Community Hub and Community Outreach. You will work across our Homeless Hub and Community Hub as part of an integrated team supporting people who are in Hunger, Hardship and Homelessness

You will support front line staff in the delivery of a person centered, trauma informed approach. You will oversee the operational policies within the service and support with general operational delivery.

You will work as a member of a small, dedicated staff team. You will work in close partnership with our student placements and volunteer team members who, alongside our staff team, provide ongoing support to homeless and community-based individuals with the aim of moving them into permanent accommodation wherever possible.

You will engage/re-engage, refer, and support dependent alcohol and drug users to access evidence-based harm reduction, treatment, and recovery support programs to initiate recovery, build/or utilize recovery to move into long term sustained recovery and social (re)integration.

This role involves extensive work with clients with multiple complex needs, so if you have experience of working independently or delivering therapeutic groups in a Substance or Alcohol Misuse setting, we would especially like to hear from you.

We work with multiple partners, and often our role is identifying the challenges individuals may be facing or have previously faced, so we can facilitate other partners’ support based on the needs identified.

This role is an important role within the charity, ensuring all our teams work together to deliver high quality and successful services to those in need.

Responsibilities

Case and Progress Coordination

· To oversee the delivery of effective, trauma informed, person centred support across all our homeless services. You will have a casework portfolio; be directly responsible for meeting regularly and identifying support required.

· To contribute to effective case management and coordination covering areas of risk, problematic behavior, housing, social functioning, employability, psychological and physical health of our service users.

· To engage with and actively listen to clients’ views and to be able to use this to improve the service delivery where possible.

· To provide education and raise awareness to help service users manage factors which affect their mental health, substance misuse and physical wellbeing.

· To listen to service users and encourage positive steps towards their personal development.

· To provide advice, information and practical and emotional support to service users regarding support they require.

· To develop, alongside service users, flexible and realistic person-centred plans with agreed guidelines.

· To signpost and make appropriate onwards referrals, with consent, to meet needs not addressed by our integrated service.

· To advocate for service users, where necessary with external services.

· To support clients by prompting and helping them to attend appointments.

· To encourage service users’ involvement in personal progression in the form of education, training, employment activity or volunteering, if appropriate.

· To work closely and collaboratively with the Council’s single Homelessness Team ensuring a joined-up support offer, avoiding any unnecessary duplication of work.

· To work with clients to improve their skills and overcome barriers so they are able to successfully move on to independent housing.

· To ensure service users engage in the support on offer.

· To effectively liaise with a range of service providers and agencies, in order to establish, or improve, services for clients.

· To report daily on operational outcomes, highlighting positive changes in users of the service.

· To Complete weekly reports on service users’ progression, highlighting positive changes in users of the service.

· To champion recovery within the project through promoting Peer led activities.

· To train and progress ‘Lived Experienced Volunteers’ in leading and supporting groups.

Drug and Alcohol Support:

· To be part of an integrated rough sleeper’s substance misuse service, specifically for alcohol and drug dependence and complex needs within a range of treatment and recovery pathways.

· To promote and support individuals into both abstinences based and medically assisted forms of recovery.

· To contribute to the overall performance of the integrated service to ensure that contractual output targets are achieved. To support the delivery of leading therapeutic group work with service users related to substance misuse.

· To support the delivery of overdose prevention training.

· To provide harm reduction advice, information and support to reduce drug and alcohol related deaths and blood-borne virus infections, with an emphasis on safer drug and alcohol use.

· To engage with dependent alcohol users, high-risk drinkers with complex needs, and drug users, and facilitate access to assessment, treatment, and recovery options.

· To conduct assessments, risk assessments and co-produce care plans and reviews with clients.

· To proactively re-engage service users who are at risk, have dropped out of treatment and recovery activities by engaging at access point, and using motivational techniques to bring people back into treatment.

Service Coordination:

· To always ensure that the Homeless Hub and Community Hub environment is controlled and safe for staff, students, volunteers and service users, managing incidents as they arise and as per procedure.

· To ensure all users are registered and assessed and understand the expectations on them accessing the Homeless Hub and Community Hub.

· To complete registration forms with clients who are new to the service.

· To complete registration forms and risk assessments with clients who are new to service.

· To ensure all acts of inappropriate or challenging behavior are managed and reported to the Service Manager.

· To inform the Service Manager of any issues arising with any service users.

· To liaise closely with staff and uphold Hope Centre and MDT Teams Rules and Treatment Expectations, Confidentiality Policy, and all other policies affecting the role.

· To network with other organisations within and out of the homeless sector, pulling in their resources and expertise.

· To act as a positive role model showing professional and caring attitudes and behaviour towards other team members, service users and partner agencies.

· To ensure a collaborative approach is used, with effective communication links developed with external professional partner agencies who are involved in the provision of support to individuals.

· To promote anti-discriminatory practices, and challenge prejudice and stigma associated with substance and alcohol use, homelessness, and poverty in a professional manner.

· To co-facilitate other treatment groups with Hope Centre and project staff.

· To actively promote and support peer recovery and activities.

· To support volunteers and students working within the Homeless Hub and Community Hub in accordance with Hope Centre’s policies and procedures to maintain order, safety and security.

· To provide supervision and reflective practice of client cases and pathways where appropriate to ensure effective and efficient service delivery.

· To be proactive in evaluating own performance and identifying and acting upon areas of improvement.

· To undertake, as required, any duties relevant to the nature and level of the role.

· To understand, implement and evaluate aims, objectives, policies, procedures, guidelines and principles of good practice.

· To always ensure that the Homeless Hub and Community Hub environment is controlled and safe for staff, students, volunteers and service users, managing incidents as they arise and as per procedure.

· To ensure all acts of inappropriate or challenging behavior are managed and reported to the Service Manage.

· To inform the Service Manager of any issues arising with any service users.

· To liaise closely with staff and uphold Hope Centre and MDT Teams Rules and Treatment Expectations, Confidentiality Policy, and all other policies affecting the role.

· To network with other relevant organisation’s to support to set up sessions and activities within the Community.

· To be proactive in evaluating own performance and identifying and acting upon areas of improvement.

Service delivery:

· To ensure the functional operation of the Homeless Hub service during its operational hours which includes:

o Ensuring stock levels of service paperwork are sufficient for the day.

o Ensuring the service is set up for the day (laundry, toilets, showers).

o Ensuring the Support Hub is cleaned and mopped at the end of service.

o Ensuring the toilets are cleaned, and laundry completed at the end of service.

o To support the clothes store processing and sorting clothes with specific volunteers.

· To ensure all facilities and equipment of the Homeless Hub are operational and functioning including washing machines, showers and toilets, reporting repairs in a timely manner to the Service Manager.

· To ensure the smooth running of the Community Hub (@Ash Street), this includes:

o Assisting with floor support where and when required.

o Ensuring the community café is running smoothly- the cafe itself will be run by volunteers, but the Hope in the Community Team will support volunteers with training and supervision.

o Ensuring the Hub is cleaned and mopped at the end of-service.

o Ensuring the toilets are cleaned, and laundry completed at the end of-service.

· Support the delivery of activities and groups within the Community Hub/ Outreach

· Prepare workspaces and equipment in advance of session start times, as well as ensuring the workspace is kept tidy at all times.

· Implement and comply with health and safety procedures, in relation to the equipment used and activities undertaken.

· Maintain session equipment to a high standard and in form the Service Manager of any repairs or replacement of items.

· Work in accordance with food hygiene regulations and mandatory training.

Policy and administration:

· To complete full, detailed, and accurate records on the database.

· To keep casework records up to date, and to enable the Service Manager(s) to monitor and assess their efficiency and effectiveness.

· To carry out all necessary administration in relation to case work, or the role.

· To always work within Hope Centre’s policies and procedures.

· To promote and uphold The Hope Centre’s Equality, Diversity, Equity and Inclusion policy at all times.

· To support the team and organisation with any additional duties as required.

Safeguarding of Vulnerable Adults / Mental Capacity Act:

· To complete training on Safeguarding of Vulnerable Adults and the Mental Capacity Act and be able to understand and implement SVA and MHA policies and procedures.

· To report all safeguarding concerns to the Safeguarding Lead (Head of Service Delivery and Operational Partnerships) or, where the Safeguarding Lead is unavailable, to the CEO.

 General:

· To be an active and effective team member.

· To work some hours outside of normal office hours (including evenings and weekends) - this will especially be expected in Winter months when services are often open longer.

· To carry out every aspect of your duties with due regard to Northampton Hope Centre’s policies and procedures at all times.

· To ensure Northampton Hope Centre’s values are embedded in your service delivery.

· To always maintain a professional level of communication.

· To keep clear records and plans of all contacts with clients, professionals, and meetings with external agencies. To participate in regular supervision and annual appraisal and help identify your own job-related development and training needs.

· To record, monitor and report on service user progress and outcomes.

· To attend staff meetings as and when required.

· To attend relevant training sessions and courses.

· To carry out other reasonable tasks as requested by the Senior Leadership Team.

Other Characteristics:

· Commitment to the values underpinning Hope:

o Person-centred:

§  focus our support on the needs of individuals.

o Empowerment:

§  enable service users, staff and volunteers to take responsibility with the ability to act upon their own initiative.

o Collaboration

§  work positively, effectively, and productively with others both internally and externally.

o Honesty

§  be truthful and transparent in all actions and interactions.

o Personal development

§  encourage the development of skills and knowledge in order to maximise the support of our staff, volunteers and service users.

o Non-judgmental

§  adopt a non-judgmental, non-biased attitude where everyone counts.

PLEASE NOTE - Applicants will only be considered if you provide both a CV and Cover Letter

The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.

Salary: £33,075 per annum

Location: Office based in Leeds, with travel to centres across Yorkshire

Contract: 2-year contract (with potential for extension, subject to funding)

Hours: 37 hours, full-time

Closing date: 12:00 PM Tuesday 15th April

Interviews: w/c 28th April

About Us

Together Women is an award-winning charity that supports women and girls across the North of England, with particular focus on women who are involved in, or at risk of entering the criminal justice system. Our vision is for women and girls to feel safe, valued and in control of their own life choices.

As a charity led by women and for women, we provide trauma informed, holistic support to help break cycles of trauma, abuse and re-offending, and evoke systems change. From our network of specialist Women Centres and Services we provide tailored support across a range of pathways, including housing, mental health and wellbeing, domestic abuse, sexual abuse, substance misuse and addiction, finances and debt, and employment.

Many of the women we support have faced significant trauma, systemic barriers, and multiple disadvantages, which can contribute to their involvement in the criminal justice system. Our gender-specific approach focuses on providing holistic support to help women to overcome challenges, build on their strengths, and rebuild their lives away from the criminal justice system.

Join Our Team

• Are you driven and passionate about working within a women-centred support service?
• Are you looking for a dynamic and rewarding role working for an organisation that delivers specialist gender specific support to women and girls?
• Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate and take accountability?

What we can offer you - Employee Benefits:

• 25 days holiday increasing by one day per year to a max of 30 days, plus public holidays
• Pension scheme with 5% employer contribution
• Annual cost of living increase up to 4%
• Enhanced Training and Induction programme covering all areas of Together Women’s work
• Access to our Employee Assistance Programme with discount offers and free telephone counselling service
• Access to our online wellbeing platform
• Employee eye-care scheme and free eye tests
• Organisation wide away days
• Career development pathways

Role Summary

The Communications and Fundraising Manager is a critical role within the organisation, working collaboratively with colleagues across Together Women to increase awareness of our work, grow our external communications presence, increase digital engagement and increase public fundraising.

This is an exciting and dynamic role which will balance operational delivery of communications and fundraising activity, with a strategic approach to growing the impact of our communications and funds raised via public donations.

We’re looking for a talented and creative communicator, with previous success in the growth of communications engagement and/or fundraising, and experience implementing strategies and working to targets.

You will have experience creating compelling written, visual and verbal content for a range of audiences, and be confident managing digital channels and platforms.

You will be a positive and effective collaborator, who can build relationships internal and externally, with the skill to spot opportunities and make the most of them.

You will also have experience implementing and adhering to key compliance frameworks, such as UK GDPR, PECR and/or Fundraising Code of Practice, and experience of working with databases or CRM systems.

Key Accountabilities

External communications strategy and planning

• Develop and implement Together Women’s communications strategy to increase awareness of our work and advocate for systemic change for women within the criminal justice system.
• In line with our strategy, ensure the voices, stories and experiences of women we support are at the core of our communications strategy.
• Identify ways we can co-create communications with the women we support
• Set ambitious, achievable targets to drive growth in communications engagement and reach.
• Create and deliver our content and communications annual plan.
• Regularly report on plans and progress.

Digital communications

• Manage our website and social media channels, ensuring content is updated regularly.
• Lead the redesign of our website, with support from an external agency.
• Increase digital resources available for service users and professionals.
• Generate engaging content across our social channels, and develop channel-specific plans to increase our reach and impact.
• Utilise analytics to report on digital campaigns, track monthly performance across channels, and apply learnings to future activity.
• Supervise content across all channels and escalate concerns to senior management.
• Manage external email campaigns

Content creation

• Maintain our collection of brand assets and resources to promote Together Women's work.
• Create engaging content and resources for use across digital channels.
• Regularly attend events and activities in our centres to showcase our work.
• Support staff to self-serve resources and maintain consistent tone of voice and brand across our communications.
• Work with Services teams, Data and Impact team and Service Users to platform the voices and experiences of the women we work with, and the work our teams deliver.

Public Fundraising

• Develop and implement a new public fundraising strategy, in collaboration with Centre Managers, Directors and our CEO, with an initial target of £200,000 in the first 2 years, and ambition to significantly increase over the long term.
• Build a pipeline of opportunities, develop pitches and secure new supporters and funds, with a particular focus on Corporate, Grant Funders, Philanthropy and Community supporters.
• Increase Gift in Kind donations to support Centre and Central operations
• Develop and deliver donor stewardship strategies, to engage and retain donors long term.
• Ensure robust fundraising compliance, processes and procedures in place, and ensure regular review of this, including processing, recording and thanking donors
• Work closely with our Data and Impact team, to ensure any fundraising data is processed and stored in line with UK GDPR and Data protection principles.

Internal Communications

• Support delivery of our internal communications strategy in collaboration with Directors and Managers.
• Create and maintain all staff communications on SharePoint.
• Create and distribute regular staff updates, quarterly newsletters and staff surveys.
• Support planning and delivery of key staff events, such as our annual staff away day.

PR and media

• Identify media opportunities, and support Centre teams to generate local media coverage, and identify opportunities for national media coverage.
• Ensure robust processes are in place for securing and recording media permissions.
• Draft press releases as required, and create PR templates.
• Conduct media monitoring, and manage our archive of media coverage.
• Ensure clear processes in place for managing emergency media responses.
• Handle day-to-day, communication queries, internally and externally.

General communications support

• Support the HR team to compose job adverts and identify advertising channels to attract a diverse range of candidates.
• Support minute-taking in key meetings.
• Support the management of our main Admin mailbox where necessary.
• Represent Together Women at external events.

General duties

• Support and embody the mission and values of Together Women.
• Adhere to all organisational policies, code of conduct, and practices.
• Complete all mandatory organisation training.
• Actively promote equity, diversity and inclusion, and work in line with our Ethical Framework.
• Treat personal or sensitive information and data about organisations, clients, staff and projects in line with UK GDPR and Data Protection principles.
• Carry out other associated duties as needed, in line with the broad remit of the role.

please note these accountabilities do not form part of the Communications and Fundraising Manager’s contract of employment, and may be subject to amendment as the organisation's needs evolve.

Role Requirements / Person Specification

Experience and knowledge

Essential

• Demonstrable experience of working in a similar role, ideally in the non-profit/charity sector.
• Experience working in a target-led role, with a proven track record of successful fundraising and/or marketing communications growth.
• Experience working within digital communications.
• Experience of content design, creation and optimisation, working with tools such as Canva.
• Experience of using content management systems, ideally WordPress.
• Excellent copywriting and editing skills, the ability to inform and inspire, and tailor messaging for different audiences.
• Experience creating content and developing channel and platform-specific content strategies
• Experience of managing social media channels and producing regular content.
• Strong organisational skills, ability to manage multiple deadlines and effectively prioritise

Desirable

• Fundraising or Communications qualification
• Experience managing communications and fundraising compliance
• Experience working in a small or medium-sized charity
• Experience using database or CRM systems
• Experience delivering email engagement campaigns and using email delivery platforms

Skills and Abilities

• Strong communication skills, written, verbal and active listening.
• An articulate and confident communicator.
• Ability to influence, inspire and negotiate effectively.
• Strong interpersonal skills and ability to build positive relationships, internally and externally.
• A team player, who works collaboratively and flexibly to achieve outcomes.
• Ability to manage your own time and workload efficiently, prioritise and meet deadlines
• A desire to respond positively to change, learn from mistakes and celebrate success
• Budget management and financial planning
• A positive and creative approach to working with a limited budgets

Other Requirements

• Fluent use of Microsoft 365 and IT equipment
• Able to travel locally, regionally and nationally, on occasion.
• Able to work some evenings and weekends (infrequent)
• Commitment to and understanding of safeguarding
• Commitment to undertake learning opportunities and continuing professional development.
• Commitment to anti-discriminatory practice and anti-racism, and the application of equity, diversity and inclusion principle to all areas of work.
• Commitment to upholding the rights of people facing disadvantage in the Criminal Justice System.

The post holder is expected to work within policies and procedures of Together Women and work in line with our values and behaviours within our Ethical Framework, which includes a commitment to anti-racism principles, and a commitment to supporting and promoting equity, diversity and inclusion withing the workplace so everyone feels safe and supported.

Notes

• We actively encourage applications from Black, Asian, and other racially minoritised communities, who are currently underrepresented within the charity sector.
• This post is open to women only as a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
• This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Due to the nature of our work, it will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions which are not protected under the Act. Whilst this is a necessary requirement, we actively encourage applications from women with lived experience of the criminal justice system.

Doncaster Foodbank (Trussell Trust) Ltd is offering an exciting and challenging job opportunity to manage and lead a committed team of 3 employees and over 50 volunteers as we seek to alleviate hunger, restore dignity and offer hope to people in crisis in Doncaster.