Centre manager jobs

Purpose of the Job

Want to own and shape a mission-critical system that empowers an entire charity to do its best work?

UK Youth is one of the UK’s leading youth sector charities, with a bold ambition to unlock youth work for all. We deliver national programmes, support a growing movement of local youth organisations, and amplify the voices of young people. Technology is becoming a key enabler for how we improve processes, understand our impact, and engage with our network.

As UK Youth’s go-to person for Microsoft Dynamics 365, you’ll manage our CRM system at the heart of our digital operations. You’ll keep it running smoothly and ensure it’s fully integrated into everyday workflows across the charity. As we begin to shape our digital strategy, you'll play a key role in influencing its direction and ensuring our CRM platform supports our wider digital ambitions. Acting as a functional consultant and product owner, you'll ensure the system supports teams to work smarter and more efficiently.

You’ll also manage our external CRM supplier relationship, lead system improvements, and help build a digital-first culture that enables growth and strong user experiences.

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Key Responsibilities

• Be the go-to person for all things Dynamics 365 and Portal-related.

• Own the CRM service desk—your ability to prioritise tasks will directly impact how smoothly teams across the charity operate.

• Liaise with external suppliers to ensure a high-quality service for users.

• Manage user roles, access levels, and license use.

• Ensure licenses match business needs and are used efficiently.

• Manage the CRM budget and supplier contracts.

• Maintain strong supplier relationships and enforce service agreements.

• Lead system upgrades and feature rollouts that enhance how we engage with partners and measure our impact.

• Collaborate with the IT Manager to deliver integrations.

• Stay current with Dynamics updates and apply improvements.

• Maintain data quality across systems.

• Ensure compliance with data protection laws and internal policies.

• Advise leadership on data-related risks.

• Monitor system health and implement necessary updates.

• Maintain strong digital security and service continuity.

• Help teams with data extraction and reporting as needed.

Experience, Skills & Experience we're after

• Advanced knowledge of Microsoft Dynamics 365; certifications a bonus.

• Experience supporting portals (Umbraco familiarity is desirable).

• Skilled in configuring Dynamics 365 and using Power Platform tools (Power Apps, Power Automate).

• Experience delivering Agile projects.

• Proven success as a product owner or functional consultant.

• Understanding of GDPR and data protection compliance.

• Strong grasp of Infosec and Microsoft 365 architecture.

• Experience handling first and second-line operational issues.

• Confident working with stakeholders at all levels.

• Solid customer service and relationship-building track record.

• Experience with strategy development or project management is a plus.

Why work at UK Youth?

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Monday 28th April 2025 at 08:00am

Provisional Screening & Interview Dates: 2nd May - 9th May 2025

Target Start Date: 6th June

Respect is the UK charity stopping perpetrators of domestic abuse. We want a world where everyone is free from domestic abuse. Where it is never ok to control, harm or cause fear. Where those who perpetrate domestic abuse are stopped, held to account and given the chance to change. We will not stop, until domestic abuse stops. Founded in 2000 by Jo Todd CBE, who is still at the helm, Respect was established to focus on perpetrators of domestic abuse, and this, including our vital work with young people who cause harm, remains our key priority. Alongside this work, we deliver expert support to male victims of domestic abuse. Everything we do is shaped and driven by our values: we are pioneering, collaborative, accountable, and respectful.

This role is based within the Drive Partnership and be part of the pilot for the roll out of the positive requirement element of the DAPO’s.

We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics1, particularly from people from the following under-represented groups:

• Black and minoritised people 

• Disabled people

We always welcome and support applications from those who have personal experience of domestic abuse.

About The Drive Partnership

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.

 The Drive Partnership vision 

Our vision is that by 2026 there will be a consistent approach which sees agencies in all PCC and local authority areas across England and Wales – backed by national leaders – working together to disrupt abuse and change behaviour to increase safety for victim survivors, including children and families.

Our Focus  

Respect was founded to focus on perpetrators of domestic abuse and this, including our vital work with young people who cause harm, is our key priority. Our work with male victims is an important, distinct, project.   

Our Vision   

We want a world where everyone is free from domestic abuse. Where it is never ok to control, harm or cause fear. Where those who perpetrate domestic abuse are stopped, held to account and given the chance to change.   

Our Mission  

We work with our members, partners and allies to stop the harms done by those who perpetrate domestic abuse. With innovative practice, robust research and quality data, we build evidence of what works, promote safe, effective practice and drive high standards. We use our voice, in collaboration with others, to call for a response to domestic abuse that matches the scale of the problem. We will not stop, until domestic abuse stops.   

Our Values  

• Pioneering:  We explore innovative ideas and develop new approaches with curiosity and rigour  

• Collaborative:  We work in partnership with our members, partners and allies to bring about individual, societal and systems change  

• Accountable:  We listen to survivors and centre their needs in our work. We hold perpetrators to account for their behaviour and hold ourselves and our members accountable for ours  

• Respectful:  We live up to our name. We are committed to equity, diversity and inclusion in all that we do. We are honest, compassionate and boldly challenge injustice  

Our way of working

Partnership is fundamental to our way of working. We are second-tier organisation focusing on the continuous improvement of service models, sharing best practice and supporting specialist service providers to deliver. 

 We have three core strands of work: 

The Drive Project is our flagship intervention working with high-harm, high-risk and serial perpetrators of domestic abuse to prevent their abusive behaviour and protect victims. The Drive Project challenges perpetrators to change and works with partner agencies – like the police and social services – to disrupt abuse. It is currently being delivered in 9 police force areas. 

Restart is an innovative pilot project providing earlier intervention for families experiencing domestic abuse. It brings together domestic abuse services, children’s social care and housing teams to identify and respond to patterns of domestic abuse at an earlier stage. Restart is currently being delivered in five London Boroughs.  

The Drive National Systems Change programme works across the domestic abuse specialist sector, public sector partners and beyond to develop sustainable, national systems that respond to all perpetrators of domestic abuse.  We identify systemic gaps and build solutions that keep survivors safer by addressing those causing harm.

Background for the role

In April 2021 the Domestic Abuse Act received Royal Assent. The Act introduces a new civil Domestic Abuse Protection Notice (DAPN) to provide immediate protection following a domestic abuse incident, and a new civil Domestic Abuse Protection Order (DAPO) to provide flexible, longer-term protection for victims. DAPOs can impose both prohibitions and positive requirements on perpetrators. Positive requirements can be in the form of interventions aimed at reducing and managing risk, meeting the needs of an individual (for the factors that are not the causation of abuse but impact on risk e.g. mental ill health, substance misuse) and behaviour change interventions.

We were commissioned by the Home Office to design a triage model that will assess individuals for the suitability of these interventions, this triage model launched in November 2024 and will be tested and evaluated in order to prepare for national roll out in 2026.

 Purpose:   

The DAPO Service Manager will manage the operational, and strategic delivery of the DAPO team pilot working closely with the Practice and Development Lead and Programme Manager.

The postholder will have responsibility for managing all DAPO triage teams who are working locally and remotely in the DAPO pilot sites.

This role will require 

a) the effective line management of Triage Team Leaders (who in turn manage triage workers and IDVAs), in providing a high-quality frontline service triaging DAPO referrals for positive requirements

b) the development and maintenance of a multi-agency infra structure that actively engages with the triage team and the triage process 

c) working with the Practice and Development Lead and Programme Manager to ensure safe and effective delivery of the DAPO pilot triage process. 

d) support the development of the DAPO triage model through learning and analysis of the pilot delivery e.g. to initiate, develop, maintain and monitor multi-agency links through procedures and protocols, and to keep safety central to all services for perpetrators and victims of domestic abuse.   

For further information, please review the job description. 

PURPOSE OF THE ROLE

The Personal Assistant (PA) to the Rector at St Aldates plays a crucial role in ensuring the ongoing smooth and efficient operation of the Rector’s office. This role involves managing a wide range of administrative and organisational tasks to support the Rector.

The PA will ensure the Rector’s office continues to be organised, focused, and will support the Rector’s ministry responsibilities by managing administrative tasks, coordinating events, and ensuring clear communication. This position is essential for maintaining the smooth operation of the church and supporting its mission to serve the congregation and the wider community.

KEY TASKS AND RESPONSIBILITES

Correspondence and Diary Management

• Attend regular correspondence meetings throughout the week: Take dictation, draft, and shadow-write email responses on behalf of the Rector.
• Flexible and careful management of the Rector’s diary: Schedule appointments, meetings, and events, ensuring optimal time management.
• Manage tickets, travel, and accommodation: Organise logistics for conferences and trips.
• Welcome visiting groups and guests: Show warm hospitality to visitors throughout the year.
• Respectfully handle confidential and emotionally sensitive information: Including safeguarding cases.
• Assist the Rector with deadlines, time management, and meeting attendance: Ensure the Rector is well-prepared and punctual.

Communication Management

• Attend weekly team meetings: Take notes, communicate key messages, and organize follow-up actions.
• Weekly Services meeting: Capture dates for wedding banns and special services (e.g., Easter, Christmas).
• Prepare and distribute weekly Keynotes: Facilitate clear messaging for Sunday services.
• Manage the overall Preaching Rota: Include regular Sunday Services and special services such as Lent and Advent.
• Attend and input in additional meetings on the Rector’s behalf: Represent the Rector as needed.
• Maintain communication with the Diocese of Oxford: Particularly regarding Sunday service statistics.
• Regularly update the Services Register: Ensure accuracy and timeliness.

Special Projects Management

• Work alongside the Events Team when needed.
• Undertake special projects and assignments as directed by the Rector.

Qualifications and Skills

• Proven experience as a Personal Assistant or in a similar administrative role.
• Excellent organisational and time-management skills.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite and other relevant software.
• Ability to handle a high volume of emails and manage multiple tasks simultaneously.
• Discretion and confidentiality in handling sensitive information.
• Strong interpersonal skills and the ability to work well with a diverse group of people.
• A proactive and flexible approach to work.

Personal Attributes

• A commitment to the mission and values of St Aldates.
• A positive and supportive attitude.
• High level of integrity and professionalism.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.

Playing a relevant and active role in our local community is our core purpose at Chiswick House and Gardens Trust. We recognise that without local people using our green and historic spaces, helping us to care for them and benefitting from them, our future is unsustainable. The role of Community Participation Manager is an opportunity to join an already successful, innovative, and inclusive team and make it even better! Based in our thriving kitchen garden, our community, schools and volunteer programme is ready to grow with new facilities and high demand. Above all, we are here to make a difference to people’s lives.

We are looking for a new colleague that has drive, energy, passion for people and places: somebody that is excited by change and has vision for potential.

Job Title: Billing Coordinator

Contract: One-year fixed term (initially, may become permanent if the post self-sustains with increased billing)

Contract Type: Employee (although alternative working arrangements will be considered)

Hours: To be agreed and negotiated according to availability, both part-time and full-time roles will be considered (based on 35 hour week)

Salary Range: £25,207 to £35,000 per annum (pro rata for part-time posts) depending on experience – both junior and experienced candidates are encouraged to apply

Responsible to: Head of Finance and Operations at Coram Children’s Legal Centre

Liaison with: Legal Director (JCWI), Director (North Kensington Law Centre) and Managing Director of Legal Practice (CCLC)

Location: Coram Children’s Legal Centre, Coram Campus, 41 Brunswick Square, London WC1N 1AZ and The Joint Council for the Welfare of Immigrants, 441 Caledonian Road, London, N7 9BG.         

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the members of the Coram group, Coram Children’s Legal Centre (CCLC) is a specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy.  The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation.  Our Legal Practice Unit provides advice and representation primarily under legal aid contract.  Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.

About JCWI

Since 1967, JCWI has been challenging laws, policies, and media narratives that lead to discrimination, destitution, and the denial of rights for people who move. It provides award-winning legal aid representation in all areas of asylum and immigration law, focusing on representing the most marginalised migrants. JCWI is building a community-driven and lived experience led movement for migrant justice.

JCWI is a member organisation; a member may be an individual, a corporate body, or an individual or corporate body representing an organisation which is not incorporated. It combines holistic, expert legal advice and representation with advocacy and campaigns that are led by and with those most impacted by experiences of migration, and which bring together groups, networks and individuals with a shared vision for a more just society.

About North Kensington Law Centre

North Kensington Law Centre is proud to be known as the first ever Law Centre to open its doors in England, dedicated to providing free and accessible legal advice to those who need it most. Established in 1970, it has a legacy of standing up for justice and empowering individuals and communities through expert legal support. The centre specializes in the areas of immigration, housing, employment and welfare benefits, with a strong commitment to social justice and equality.

About the role

The post is part of the Billing Project, an initiative by the London Legal Support Trust, funded by The Legal Education Foundation, aimed at providing specialist support to the free advice sector in London. The project focuses on improving legal aid billing practices to reduce the backlog of unbilled files, enhance cashflow, and maximise income from legal work under legal aid.

This is the fourth iteration of the project, building on the success of pilots launched in 2017.

This project is a collaborative effort between advice agencies. The Billing Coordinator(s) will be employed by the lead organisation and work across other host organisations, with the allocation of time between these organisations to be determined and agreed upon. The Billing Coordinator(s) will also collaborate with other billing professionals in the sector, some of whom have participated in previous pilot projects. Peer-to-peer support will be available to the postholder, and specialist training will be provided to anyone looking to grow within the role.

The purpose of the role is to develop systems that improve the efficiency of costing and billing legal aid files, and to provide a crucial coordination role within the organisations, supporting existing staff in ensuring files are billed promptly and accurately while maximising income from legal aid.

To apply for this role, please click on the 'apply now' button below to complete the application and please attach a covering letter and your CV.

Closing date: Tuesday 22nd April 2025 09.00am

Interview date: Week commencing Monday 28th April 2025 (most likely Wednesday 30th April or Thursday 1st May)

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

 

Goodman Masson are excited to partner exclusively with Newground Together to recruit a Business Improvement District (BID) Manager for Blackburn. We have an exciting opportunity for an experienced and dynamic Business Improvement District (BID) Manager to join our team and lead the strategic development of Blackburn Town Centre's BID. Working closely with the Director and the BID Board, you'll play a pivotal role in shaping the future of the town centre, delivering innovative initiatives and managing stakeholder relationships that will drive positive change and lasting impact. This is a unique opportunity to make a real difference in the heart of Blackburn by championing projects across marketing and events, safety and security, environmental improvement, and business support.

Newground Together: a social enterprise and proud member of the Together Housing Group, is the accountable body for the Blackburn Town Centre BID. Our mission is to create vibrant, resilient communities, and this role is central to that mission. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.

Info on the Blackburn BID can be found at

The application deadline for this role is 06/05/2025, with assessment centre scheduled for the following week. Please apply as soon as possible, as the application may close earlier.

Outline of Key responsibilities in the Business Improvement District (BID) Manager for Blackburn role...

As BID Manager, you will lead across the four priority themes:

• Marketing & Promotion - Position Blackburn as a lively and attractive town centre.
• Safe & Secure - Champion a safer, more welcoming environment for everyone.
• Clean, Green & Sustainable - Drive forward environmental improvements and sustainability.
• Business Support - Provide essential information, advice and advocacy for local businesses.

You will also:

• Build strong local partnerships and act as the lead contact for BID members and stakeholders.
• Drive stakeholder engagement and involvement in delivering BID priorities.
• Develop, implement and monitor the BID Delivery Plan in collaboration with key partners.
• Provide regular written and verbal updates to the BID Executive Board and stakeholders.
• Manage contractors and service providers, ensuring project quality and performance.
• Monitor outcomes against key performance indicators and share best practice across the partnership.
• Identify and secure external funding and sponsorship to enhance BID delivery.
• Manage the BID's annual budget in line with financial procedures and controls.
• Ensure all activities align with safeguarding, GDPR, health and safety, environmental and EDI policies.

We're Looking for Someone who has...

• Holds a full UK driving licence and has access to a vehicle.
• Has experience in building and managing strategic partnerships and stakeholder relationships.
• Is a confident communicator, skilled in negotiation and influence.
• Has a track record of managing complex projects and services with measurable outcomes.
• Brings experience in marketing, communications, and/or event management.
• Thrives in a busy, community-focused environment with the ability to inspire and lead.

In return, we are offering the successful candidate in the Business Improvement District (BID) Manager for Blackburn...

• Starting salary: £45,259 per year
• Annual Leave: 27 days rising to 32 with service, plus bank holidays
• Hybrid working model: A strong presence in Blackburn town centre is required. Your schedule may involve being out and about three days a week and spending two days working from home.
• A flexible working environment, with a range of family friendly policies
• You will be working 37 hours per week, Monday - Friday. Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.
• Wide range of technical, professional, and personal development training opportunities
• Attractive pension scheme
• Health and wellbeing benefits including access to GPs
• A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice
• We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.
• To view the full range of our award winning benefits click on the

We reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay!

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Operating across Hertfordshire, Bedfordshire, Buckinghamshire, and Berkshire, our client provide accommodation-based services to those in need of care and support, and to those who cannot afford to buy or rent homes at market rates. They fulfil this mission by constructing hundreds of essential new homes and offering care and supported housing services to a diverse range of people. They are now seeking a dedicated Service Manager for their well-respected homeless night shelter in St Albans.

Our client’s homeless shelter provides emergency accommodation for up to 12 single homeless people in St Albans each night.; their dedicated staff team offer a trauma-informed, safe environment which is person-centred and supports beneficiaries to access the help they need. As Service Manager, you’ll support your team and be responsible for overseeing support, advice and assistance to beneficiaries who are/have been living on the streets so that they are able to access and maintain a safe and secure home of their own.

To apply for this role, you must have previous experience of working in frontline services for people experiencing homelessness, or those with complex needs. You will also have demonstrable line management experience, and a knowledge of relevant legislation in relation to homelessness, housing and the equalities act. 

If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below. Applications will be reviewed, and interviews scheduled with the client, on an on-going basis.

At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!

Are you passionate about quality care and driving continuous improvement? We're looking for a Quality and Performance Manager to lead on audits, data analysis, policy implementation and quality initiatives at Mais House, our care home in Bexhill-on-Sea. You’ll work closely with local teams and the central Quality & Care Standards team to maintain high standards, share best practice, and support improvements across other RBL care homes.

This role offers 37.5 hours per week, with shifts between 9am – 5pm Monday to Friday with salary between £45,793 to £49,506 per annum

Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.
An enhanced DBS check will be required for this role.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

What you will be doing:

- Plan and deliver a programme of audits, ensuring action plans are implemented and monitored.
- Communicate findings with Registered Managers, department leads, and senior care staff to drive service improvements.
- Identify trends, lessons learned and support the development of robust quality strategies.
- Work closely with clinical colleagues to implement best practice guidance and evaluate its impact.
- Lead and support quality improvement projects within the care home.
- Liaise with external quality teams and regulators to implement local initiatives.
- Support audits at other RBL care homes, collaborating with other Quality and Performance Managers to align standards and share learning.
- Facilitate clinical governance and audit group meetings.

What we re looking for:

- Level 4 Diploma in Health & Social Care (or equivalent)
- Experience in audits, quality assurance, and service improvement
- Strong communication and stakeholder engagement skills
- Ongoing CPD in care quality or person-centred practice
- Full UK driving licence

You may also have Level 5 Diploma or equivalent, RGN (Adults) qualification and/or training in audit or quality improvement.

Employee benefits include:

- 25 day’s paid holiday per year (plus bank holidays), increasing to 26 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution (until 5 years’ service reached, when 14% employer contribution achievable)
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
- Professional subscription paid by RBL (where it is essential to the role)
- DBS (criminal records) screening paid by RBL (where it is essential to the role).
- Employee Assistance Programme: Provides confidential counselling, financial and legal advice

About Mais House

Mais House is one of six care homes operated by the Royal British Legion. Nestled near the coast in Bexhill-on-Sea, it’s a beautiful period property with 51 en-suite rooms, a lounge bar, cinema, memorial garden, conservatory, and landscaped grounds. Residents enjoy tailored nursing, residential and dementia care in a vibrant, supportive environment.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Job Title: Policy and Research Officer 

Location: Liverpool/Hybrid (Remote working a possibility)

Salary: £33,000

Contract Type: Permanent, Full-time. Monday to Friday, 8:45am-4:45pm

Join Us in Ending Furniture Poverty!

Are you passionate about social housing and making a difference in people’s lives? Do you want to use research to make a real difference in tackling furniture poverty across the UK?

We’re looking for a Policy & Research Officer to join End Furniture Poverty, the campaigning arm of FRC Group. This is an exciting opportunity to be at the heart of impactful social research that shapes policy and drives change.

About End Furniture Poverty

End Furniture Poverty is the campaigning arm of FRC Group, a social enterprise with a mission to End Furniture Poverty. We are committed to making a tangible difference in our communities by providing quality, affordable furniture to those in need. Our values—Bravery, Creativity, Passion, and Professionalism—drive us to tackle social issues head-on, innovating to create sustainable solutions and inspiring positive change.

Operating for over 35 years, FRC Group includes a family of social businesses such as the Furniture Resource Centre and Buckingham Interiors. Our operations are not just about providing furniture; they’re about empowering lives, supporting the community, and ensuring everyone has access to the essential items that make a house a home.

Our team is our greatest asset, and we pride ourselves on fostering a supportive and inclusive working environment where employees can thrive both personally and professionally. We invest in our people through comprehensive training, development opportunities, and a culture that celebrates achievements and milestones.

The Role

As part of the End Furniture Poverty team, you’ll work closely with the Director of End Furniture Poverty to lead and deliver our research strategy. You’ll develop and deliver high-quality research, analyse complex data, and create publications that inform policy and influence real-world change.

This is a great opportunity for someone who thrives on juggling multiple projects, has a strong grasp of social research methods, and wants to see their work have a national impact.

 

Key Responsibilities

• Leading primary and secondary research into the causes, effects, and solutions to furniture poverty

• Designing qualitative and quantitative studies

• Handling large datasets and using tools like SPSS, Stata or R for analysis

• Writing publication-standard reports and policy briefings

• Mapping services and interventions in the sector

• Staying up to date with key policy developments

• Supporting our influencing work with powerful evidence and insight

Skills and Experience:

• Strong experience of both qualitative and quantitative social research

• Educated to degree level (ideally in a relevant field such as social or political science)

• Postgraduate social research qualification

• Excellent communication skills – written and verbal

• Proficiency in statistical software (e.g. SPSS, R, Stata)

• Confidence in managing complex datasets and distilling insights

• A creative and analytical mindset

• Knowledge of social justice, government policy, and socioeconomic issues

• A passion for ending furniture poverty and aligning with our values: Bravery, Creativity, Passion, and Professionalism

Benefits

• 27 days holiday per year plus bank holidays
• Christmas shutdown
• Up to 9% pension match
• Staff purchase schemes
• Medicash health insurance
• Employee assistance program
• Travel passes
• Cycle to work scheme
• Birthday celebrations and meals
• Values awards & vouchers
• 3 paid volunteering days per year
• Free parking
• Death in service
• Enhanced maternity and paternity pay
• Free tea, coffee, and fruit
• Wonderful Wednesdays – Free Toast and gatherings
• Training and Development opportunities
• A great place to work with a positive social impact

At End Furniture Poverty, you'll be part of a passionate team working to create lasting social change. This is a unique opportunity to lead meaningful research that directly informs national policy and helps end furniture poverty in the UK. We’re a values-driven organisation that champions innovation, creativity, and impact. With a flexible, supportive working environment and the chance to grow and develop your skills, you’ll be making a real difference—every single day.

If you're ready to use your skills to drive change and help shape a fairer society, we’d love to hear from you. Apply now and be part of ending furniture poverty.

The Yard is an award-winning charity that runs adventure play services for children with disabilities and/or additional support needs and their families. 

As a Play Team Leader, you will supervise and deliver a range of inclusive social, recreational and adventure play-based activities at The Yard, with the rest of the play team.

Position: Play Team Leader

Location: Linn Park, Glasgow

Salary: £27,000-£29,000 (depending on experience)

Hours: 37 hours per week across a 5-day pattern, Tuesday to Saturday

Benefits: 32 days holiday per annum (including public holidays), training & development opportunities, life assurance, company pension, health cash back plan, free uniform

About the role:

Your daily routine will be as varied as the needs of the people you are supporting. You will be ensuring the safety of the children within The Yard, engaging children and young people in creative play, liaising with their parents and carers, schools and other organisations to ensure service satisfaction remains high and supervising the play and volunteering staff effectively.

About you:

If you would like to work in a supportive and understanding work environment, where the team is highly committed to our mission, we would love to have you on board:

This job is for you if you have:

• Experience of working with children and young people with a range of disabilities.
• Excellent communication skills, both written and verbal.
• Excellent organisational skills and administrative abilities.
• Leadership skills and team building capacity.

We very much welcome previous experience working as: Playworker, Team Leader, Room Leader, Special Educational Needs Coordinator

Food and Beverage Manager
Reference: APR20254453
Location: Sherwood and Budby South
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £27,123.00 - £28,956.00 Per Annum
Benefits: Pension, Life Assurance and Annual Leave

Introduction 

We are looking for an enthusiastic, confident and highly organised individual to take on the role of Food and Beverage Manager at our Sherwood Forest nature reserve.

The café is located in our award winning visitor centre, situated is an ancient landscape alive with nature, history and folklore. Today it is a magical destination visited by people from across the globe, home to the enduring legend of Robin Hood and the famous Major Oak, estimated to be more than 1,000 years old.

We care for over 450 hectares of ancient wood pasture and rolling heathland which is home to thousands of species of bird, insect, mammal, fungi, tree and plant. Wooded for centuries and once part of a vast royal hunting ground, for the 350,000 people who come to visit each year it is an incredible place to visit!

What's the role about? 

Supporting the Assistant Food and Beverage Manager in the delivery of an exemplar customer experience, maximising income streams and effectively managing costs to deliver optimal net contribution, whilst ensuring a high level of legislative compliance.

Working at Sherwood Forest Reserve, you'll compliment the unique and fascinating visitor experience offer inspiring our visitors to support nature conservation now and in the future. Working with the Assistant Food and Beverage Manager, and a team of Centre Assistants, you'll be responsible for delivering the café's menu offer and driving income, ensuring consistent high customer service and delivery. Excellent staff management and organisational skills will be required to manage the weekly rota effectively and a keen eye for managing budgets and costs are essential to manage costs and margins to maintain profit.

Working as part of the catering team, we need someone who is enthusiastic and hard working and is determined to make a success of the catering operation.

The Food and Beverage Manager will:

• Complete back of house and front of house operation alongside the team

• Support delivery of exceptional customer care.

• Proactively support the delivery of net contribution targets through effective budgetary management and resource planning.

• Proactively support the effective delivery of defined standard operating procedures.

• To proactively support the effective delivery of all administrative tasks within defined timeframes.

• Responsible for effective management of food safety and health and safety, adhering to RSPB procedures.

• Proactively support in the management and leadership of team members.

• Deputise in the absence of the Food and Beverage Manager.

• Ensure the café is commercially merchandised according to the agreed layout and stock levels are appropriate.

• Ensure all catering administration, operating processes, security, food hygiene and health and safety adhere to RSPB procedures.

Essential skills, knowledge and experience: 

• GCSE Maths and English or equivalent

• Level 2 Food Hygiene

• An understanding of budgets and delivery of KPI’s

• A working knowledge of MS applications, including Excel and Word

• Knowledge of food safety management systems and health and safety legislation

• Strong visual merchandising, display and presentation skills

• Strong resource planning with effective allocation of teams and product

• The ability to plan and prioritise tasks

• A strong leader, who motivates and nurtures their teams

• Effective in responding to customer and colleagues needs and feedback

• Supporting and developing a highly performing diverse team

Desirable skills, knowledge and experience:

• Level 3 Food Hygiene

• Experience of working at a visitor attraction

• Multi-site catering experience

Closing date: 23:59, Tue, 29th Apr 2025

We are looking to conduct interviews for this position as soon as possible so please don't delay in responding.  We reserve the right to close this vacancy early if we receive sufficient applications for the role’. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Sidney Sussex College, Cambridge is seeking to appoint a Database and Gifts Manager to ensure and maintain high levels of data accuracy, create meaningful reports and insights to inform strategies, and contribute to an exceptional stewardship programme.

This role is an important part of a small and dynamic team, who is responsible for keeping in touch with over 7,500 alumni across the world and will allow the College to deliver a good service and maintain friendly relations with alumni, friends and donors.  It will suit someone who enjoys working with and analysing data; has excellent IT skills and meticulous attention to detail; and wants to further a career in revenue operations.

Sidney Sussex College is well known across the University and Cambridge colleges for having a warm community spirit, fantastic city centre location, and friendly atmosphere.  Our students, Fellows, and staff come from varied backgrounds and all over the world, drawn by the University’s world-class reputation and Sidney’s commitment to inclusivity and excellence in teaching and research.

Benefits include an annual leave entitlement of 25 days holiday plus 8 bank holidays; a contributory pension scheme provided by the Universities Superannuation Scheme (USS), free College meals when on duty and subsidised membership of the College gym facilities. The College is also closed over the Christmas period.

A candidate pack (which includes a job description, person specification) and application form are available on the College website. 

The closing date for applications is 9am Tuesday 6th May 2025 with interviews expected to take place week commencing 12th May 2025.  Any offer of appointment is subject to the receipt of two satisfactory references, verification of identity and qualifications and eligibility to work in the UK. Applications will be reviewed as they are received, and the position may be closed early if a suitable candidate is identified.

Please note, the role is available from 4th August 2025. 

Sidney Sussex College is an equal opportunities employer and welcomes diversity amongst its students, staff, Fellows and visitors, recognising the particular contributions to the achievements of the College’s mission that can be made by individuals from a wide range of backgrounds and experience.

Role purpose

To diversify, develop and deliver fundraising initiatives with a focus on major donors and legacies, securing significant funding for the Trust that will enable delivery of our new 2030 strategy of more space for nature, with more people on nature’s side. 

1. Main Responsibilities

1.1 Devise and deliver annual plans, together with associated budgets, in line with strategic objectives

1.2 Monitor and report on fundraising targets and budget

1.3 Line management of the Fundraising Officer

2. Major Donors

2.1 Growing the scale of donations – both the number of donors and the value of donations by managing an impactful major donor programme for the Trust 

2.2 Use the Trust’s Customer Relationship Management (CRM) software to manage and grow a pipeline of prospects including high value donors, major donors and potential legators 

2.3 Develop and manage a portfolio of high value donors and prospects to include working closely with appropriate colleagues on research, cultivation, ask and stewardship, including planning and delivery of inspiring events

2.4 Work with the CEO, Senior Management Team and Trustees to appropriately involve them in planning and managing relationships with major donors 

2.5 Develop a stewardship programme, developing meaningful relationships with donors and potential donors, involving them in our work and ensure they feel valued and part of the Trust.

2.6 Manage the Patrons Circle, providing a fantastic experience for WWT Patrons, including delivering engaging events and maintaining regular communication

2.7 Ensure appeal donors receive relevant stewardship communications, including holding specific events and activities

3. Legacies

3.1 Support the development of the Trust's legacy strategy, leading to an increase in number of pledges and value pledged

3.2 Identify and recruit new legacy pledgers including but not exclusively from WWT members and supporters, ensuring a legacy pipeline

3.3 Steward known legacy pledgers to maximize and retain their loyalty to WWT and to maximize their lifetime giving, including their support for current appeals.

3.4 Ensure ongoing engagement with all legators and enquirers by upgrading and conversion through the legacy cycle: enquirer, considerer, intender, pledger 

3.5 Create and run a series of events to engage potential and existing legators and legacy professionals

3.6 Liaise with departments across the Trust in relation to legacy campaigns 

3.7 Work closely with the marketing team to ensure effective communication about legacy giving with members, supporters and pledgers/legators 

3.8 Use the CRM’s legacy module to manage relationships with pledgers and legators

4. General Fundraising

4.1 Support the Trust's new Project Oversights Board, ensuring projects align with the strategy, are fully developed, and help secure appropriate funding

4.2 Input into funding bids

4.3 Support Trust fundraising appeals 

4.5 Work closely with the marketing team to update and improve third party fundraising materials, online material and guidance to enable supporters to fundraise for us independently 

4.6 Ensure that the Trust is up to date and compliant with legislation, regulators and GDPR requirements in relation to fundraising

4.7 Stay up to date with current best practice in fundraising techniques and track any upcoming trends 

4.8 Work with the Membership Services Manager and Membership Development Officer to ensure data is recorded on the CRM accurately and effectively to enable required analysis, tracking, reporting, segmentation and future targeting

5. General Responsibilities

5.1 Promote the work, mission and vision of the Trust at all times.

5.2 Work across teams to develop and implement activity plans across the 2030 strategy business plan.

5.3 Use every opportunity commensurate with other duties to contribute to the Trust’s membership recruitment, fundraising and engagement of people. 

5.4 Ensure a high level of customer service in all dealings with the public.

5.5 Ensure continuous development of skills and knowledge required for the post, undergoing training and performance review as required by the Trust.

5.6 Work within all the policies and procedures of the Trust, ensuring own compliance with the 5.7 Trust’s health and safety policies and procedures and that of any resources for whom you are responsible. 

5.8 Work at all times within the Warwickshire Wildlife Trust’s Equal Opportunities Policy and to promote equal opportunities.

Comply with all legal and contractual obligations concerning the responsibilities of your post.

5.9 Carry out any other reasonable duties commensurate with the level of responsibility of the post, as requested by the Chief Executive.

For more information please refer to the full job description which is available to download below

Benefits

Generous pension scheme Generous holidays Employee Assistance Program (EAP) Death in Service benefit Flexible working WWT Membership Continuous Training & Development opportunities On-site parking

We are seeking a creative and proactive individual to join our team as Innovation Lead (Impact and Evaluation). At the Leadership Skills Foundation, we believe that research should do more than just collect data. It should drive real-world solutions that improve the lives of the young people we serve.

Currently the organisation supports around 100,000 learners each year. As an innovation team our key priority is to ensure our learners experience high quality programmes that are relevant to them now and for their futures.  

In 2023, we launched our Evolve strategy to broaden our offer and we now have leadership skill programmes embedded across more age groups and subjects than ever. This has seen us develop exciting new partnerships and programmes such as our Environment Leaders Programme with WWF and RSPB and a new programme for primary school learners called the Shape Your Skills Award.  

 
Over the next five years we aim to more than double our reach to engage over 200,000 learners. We are committed to learn and evolve for the benefit of future generations, and innovation and measuring impact is a key part of this.  

 As Innovation Lead (Impact and Evaluation), you will use data and insights to support innovation, shape our programmes, and maximise impact. This dynamic role requires a creative thinker who can blend research with fresh ideas, experiment with new approaches, and turn insights into action. 

 If you enjoy testing ideas, working collaboratively, and using data to spark meaningful change, this role is for you.

Role purpose: 

• Develop a timely, flexible and engaging approach for evaluating and measuring impact. For the benefit of the organisation, learners, centres and partners.
• Provide insights and practical recommendations to help shape and improve learning programmes, ensuring they remain relevant and impactful.
• Lead and report on our social impact for all stakeholders including internal and external.  

Main duties and responsibilities 

Develop and implement practical methods to evaluate and work with the innovation team to improve the impact of our programmes. 

• Communicate insights in a way that drives decision-making, programme improvements, and supports innovation. 
• Lead experimentation and test and learn approaches to help us refine new ideas and scale what works. 
• Work collaboratively with teams to support improvement of our programmes and messaging. 
• Select and apply effective monitoring and evaluation methods that support innovation, while keeping methods agile and efficient. 
• Support teams to collect and analyse data in meaningful ways, ensuring insights are accessible and actionable. 
• Maximise the value of evidence produced through effective communication with stakeholders.
• Lead commissioned research contracts, including monitoring progress, reviewing and editing reports and managing relationships to enhance our programme offer.
• Foster collaborative internal relationships throughout the organisation and support evaluation activities undertaken by other colleagues.  
• Be an active member of the Innovation and Standards Directorate and carry out any other reasonable duties as requested by the Head of Innovation.  This will be aligned with the grade and level of responsibility of this post. 

Skills, experience and knowledge 

Required/essential: 

Research and evaluation experience

Proven ability to design, lead, and apply a range of monitoring, evaluation, and research methodologies to assess impact and inform decision making. 

Data analysis and impact measurement

Strong analytical skills with experience in impact measurement, evaluation frameworks, and working with qualitative and quantitative data. 

Communication and storytelling  

Skilled in making complex data engaging, accessible, and actionable through innovative reporting formats. 

Relationship management  

Strong relationship building skills with experience presenting insights to senior colleagues, funders, and external partners. 

Creative thinking 

Ability to blend research with fresh ideas, think critically, and explore innovative ways to enhance impact. 

Project and time management 

Excellent organisational skills with the ability to manage multiple priorities, meet deadlines, and work independently or collaboratively. 

Adaptability and innovation 

Comfortable testing new approaches, working in iterative cycles, and refining work based on insights. 

Empathetic and learner centred 

Ability to connect with people’s lived experiences and translate them into meaningful, actionable insights. 

Ethical and GDPR knowledge  

Understand ethical standards and GDPR implications in research. 

IT and digital skills 

Strong IT competence, including Microsoft Office and relevant research or data analysis tools. 

Desirable  

Human centred design knowledge 

Familiarity with human centred design methodologies and their application in research and evaluation. 

Sector knowledge 

Understand the sector, including trends, challenges, and best practices.

Grant writing and funding 

Experience in writing research grant proposals and securing funding from external sources. 

Personal qualities 

• Creative thinker. 

• Highly driven and motivated approach to work.   

• Proactive and self-motivated to make improvements.     

• Precision and clarity with high attention to detail.   

• Analytical.   

• Inquisitive with a natural desire to learn.   

• Passionate.   

• Confident in own ability.