Caseworker Jobs in Hereford And Worcester
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Purpose of the role
The Relationship Fundraiser will develop fundraising income through nurturing relationships with individuals, companies and groups.As a staff ambassador for Day One, championing our values and behaviours and being committed to the difference that Day One makes is essential.
The role sits within our Fundraising and Communications Department and will play a big role in delivering our Fundraising Strategy and supporting campaign activities.
This challenging new role requires a positive, proactive and resilient self-starter with the ability to drive innovation, change and growth. You will be able to demonstrate a proven track record of providing outstanding stewardship to every supporter, and building long-term, productive relationships focusing on an increase in supporter numbers and income to reach or exceed budget.
You will work within the diverse public fundraising team, encompassing community, individual giving, corporate fundraising and events. Our USP is providing exceptional personalised stewardship to every supporter. We are all about building and maintaining brilliant relationships with supporters – be they individuals, corporates or groups. You need to absolutely love meeting and talking to people, be genuinely interested in them, why they want to support and how they might like to get involved. You will be one of the public faces of Day One, attending regular events and networking opportunities.
Day One Trauma Support is now providing face to face services in Leeds, Liverpool, Sheffield, Middlesbrough, Newcastle and Manchester. Our preference is for this role to be based in the north-west to build and develop our supporter networks around Aintree Major Trauma Centre and the Greater Manchester Major Trauma Hospital (Salford), but if you’re amazing and live in the north or north-east, then we’d still love to hear from you.
Who you’ll be working with
You’ll work as a key member of our friendly, experienced and enthusiastic communications and fundraising team. We're a small, dedicated team with big ambitions, and we prioritise time to work collaboratively and support each other. You’ll be line-managed by our Fundraising Manager and work alongside our Senior Fundraiser and our Fundraising Assistant. You’ll be supported by our Fundraising and Communications Director, our Senior Leadership Team and Board of Trustees.
We want Day One to be the charity that fundraisers want to work for: with creativity and autonomy in your role and the positive impact we can have on the lives of major trauma patients and their families. If you are self-motivated and want to be part of a compassionate and high performing fundraising team, we’d love to receive an application from you.
Please refer to the attached recruitment pack for more information, the Job Description and Job Specifiation.
How to apply
Please upload your CV, and a supporting statement (no more than 400 words) demonstrating how you meet the criteria and outlining why you’re interested in the role. We don’t need anything else from you at this stage.
Closing date: Monday 25 November 2024
Interview date: tbc - w/c 2 December 2024
Registered Charity
11 - 20
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
The client requests no contact from agencies or media sales.
Thank you!
About Us
The Fire Fighters Charity supports the health and wellbeing needs of the Fire Services Community and offers a broad range of services tailored to meet individual need. The Charity is there to support the UK fire family at different times during their lives and for different reasons.
About the role
We are currently seeking a Welfare Caseworker, with experience within a social work, advocacy or social welfare setting, to join our Charity wide Welfare Services team.
You will be joining our team to provide welfare advice, information and support services to the Fire & Rescue Community. To carry out assessments of need and implement cost effective solutions to meet service users needs and improve quality of life, empowering individuals and families to achieve mental, physical and social wellbeing throughout their lives. If you are looking to develop your skills in a forward thinking, responsive sphere of health and social care this is an excellent opportunity.
Working within a national team you will undertake assessments of need that assist recovery and improve quality of life for members of the Fire and Resource Services Community. You will create individually tailored packages of support which respond to the needs of the service users, who may be experiencing unforeseen circumstances in respect to poverty, ill-health and disability needs. Most of your cases will be managed digitally, though some travel to visit service users is required (and may be facilitated through the occasional night away from home).
This role is subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check.
About you
You will need experience of undertaking holistic and recovery focused assessments, and planning person-centred support, as this role works collaboratively within a multi professional team.
To be successful in the role, you will have:
- Previous experience working within an adult social welfare setting with a broad knowledge and skill base
- A working knowledge of welfare benefits, social care legislation, regulations and guidance and statutory provision. Evidence of application in a practical setting
- Demonstrated experience in maintaining accurate and confidential records, ensuring compliance with data protection regulations.
- Experience of data collection (outcome and experience measures)
- An NVQ Level 3 in Advice and Guidance or Health and Social Care for adults (or equivalent)
- Experience with Microsoft Office applications
More information about the role can be found on our website.
To Apply
To apply please submit an application including your CV and introductory letter stating why you are interested in both the role and The Fire Fighters Charity
We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.
We anticipate first round interviews will take place during the weeks commencing 18 and 25 November 2024.
Registered Charity
101 - 500
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Location: To cover the Leicestershire, Northamptonshire, Nottinghamshire and Lincolnshire area
Working pattern: Remote work with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the East Midlands area.
Deadline for applications: 10th November 2024 (we reserve the right to close this vacancy early if we receive a high volume of applications)
Interviews to be conducted: Mid-November
Start date in role: 6th January 2025
Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.
Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes.
What we offer:
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A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
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Birthday day off
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Enhanced sick pay and compassionate leave
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Death in service benefit
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Pension
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Employee Assistance Programme
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Flexible working
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A rewarding role with purpose
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Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.
Specifically seeking candidates with:
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frontline support service experience
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a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses)
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experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.
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research and advocacy skills – you will reach out to other organisations to support your cases where required
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competent IT skills for remote work
Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.
About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
A DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
Registered Charity
51 - 100
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a difference to the lives of older adults? Join our team as an Older People's Information and Advice Caseworker.
In this rewarding role, you’ll provide essential support and guidance to older people in the Solihull borough. Your empathetic approach and expert knowledge will empower older people to live independently, safely and be active members of their local community.
If you have excellent communication skills, a compassionate nature, and a commitment to improving the well-being of older people we want to hear from you.
All shortlisted applicants submitting a CV will be requested to complete an AUKS application form before interview. (We reserve the right to close this vacancy early if we receive sufficient applications for the role.)
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Peer Support Coordinator will play a critical role in the delivery of Day One's Peer Support Service. The primary objectives are to ensure a high-quality service is delivered to our beneficiaries; to develop our regional peer support model; and to facilitate a positive volunteering experience for our lived experience volunteer team. Responsibilities will include the day-to-day coordination of peer support activity. This will involve sensitive communication with trauma-affected individuals to understand their needs and preferences, using this information to facilitate suitable peer support matches.
The postholder will contribute to building a diverse volunteer team by supporting the volunteer recruitment and induction processes. They will offer ongoing support, guidance and motivation to our volunteers, ensuring meaningful opportunities to engage with Day One. The postholder will support the Peer Support Manger to conduct regular reviews with volunteers to gather feedback on their experiences as well as supporting their personal and professional development.
The Peer Support Co-ordinator will monitor service delivery and volunteer activity to ensure it is operating within agreed policies and processes. To ensure we can evidence the success and quality of the service, a key aspect of the role will involve keeping accurate records of interventions as well as collecting regular evaluation/impact data and personal case studies.
You will be a compassionate individual, dedicated to ensuring the highest quality of support for our beneficiaries and volunteers alike. You will be empathic with strong active listening skills, able to demonstrate sensitivity and discretion in your communication with trauma-affected individuals. You will be adept at identifying individual’s support needs and have strong social/communication skills enabling you to facilitate appropriate and meaningful peer support matches. Possessing excellent organisational skills, you will thrive in the fast-paced and reactive environment of peer support service delivery.
You will be committed to maintaining high standards and have a keen eye for detail able to keep accurate records of interventions and collect evaluation/impact data with regularity. Additionally, you will have a proactive approach to building and supporting a diverse volunteer team. You will be a ‘people-person’, enjoy speaking with others, and have the knowledge and confidence to offer ongoing guidance and motivation to our volunteer team. Your ability to conduct regular reviews to gather feedback to support volunteers' personal and professional development will be essential in driving the continued success of our peer support service. You will enjoy supporting others to develop new skills and navigate challenges successfully.
Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as ‘major trauma’. Our Caseworkers work alongside NHS Clinicians, embedded as part of the team within Major Trauma Centres and across the wider Major Trauma Network to provide practical, emotional and financial support to adults and children as well as their families and loved ones. Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
To apply, please upload your CV, and a supporting statement (no more than 2 pages) demonstrating how you meet the criteria and outlining why you’re interested in the role.
Please refer to the attached recruitment pack for more information.
Closing date:
Midnight Sunday 10 November 2024
Interview date:
First stage virtual interviews on 18th and 20th November 2024
Final stage in-person interviews on 2nd December 2024
Please find the full application pack including job description on our website.
Registered Charity
11 - 20
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
The client requests no contact from agencies or media sales.
Thank you!
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Further information about the role
For more information and to apply, please click on the Apply button.
If you have any queries or would like to speak to someone about this role, please contact Alex Swinard, Regional Casework Manager for an informal discussion.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
If you've applied for this role previously within the last six months, we encourage you not to reapply as we already have your details saved on our system and will contact you if a suitable position becomes available.
If you need any adjustments to support you with the application process, please contact us.
Closing date: Midnight on 10 November 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 15 and 19 November 2024
As part of the selection process, you will be required to complete an IT assessment.
Thank you!
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the East of England region in Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire, or Essex. There will be occasional travel around the East of England Region, and you will be required to travel for quarterly face to face team meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the five SSAFA branches in the East of England, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team of six, which includes a Regional Casework Manager and a Regional Operations Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Further information about the role
For more information and to apply, please click on the Apply button.
If you have any queries or would like to speak to someone about this role, please contact Mandy Yardley, Regional Casework Manager for an informal discussion.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Recently unsuccessful candidates need not reapply
If you need any adjustments to support you with the application process, please contact us.
Closing date: Midnight on 15 November 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: W/C 25 November 2024
As part of the selection process, you will be required to complete an IT assessment.