Casework And Support Manager Jobs

This is an opportunity to join Refuge as Independent Domestic Violence Advocate to supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The post holder will empower survivors by providing them with emotional, practical and personal welfare support. The job involves ensuring that women are provided with a safe, supportive and welcoming environment and enabling them to access their rights, make decisions and increase their life options. The job involves informing survivors of the full range of civil, criminal and practical options that might increase their safety.

This role includes attendance at the office in Warwick district. Travel around Warwickshire for client appointments is essential to role, therefore use of a car essential.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

DOTW UK has a small, high-performing and dynamic services team dedicated to delivering high quality, person-centred healthcare in a fast-paced environment, ensuring exceptional personal and team performance.

We are looking for an Outreach Senior Caseworker with experience of delivering effective advocacy on behalf of people from marginalised communities. This role will  play a key role in the delivery of services that will support equal access to primary medical services for people seeking asylum in contingency accommodation in Northeast London. The outreach service will offer initial health and social assessments, urgent care, and will facilitate GP registration and, and support access to wider healthcare and support services within the area through direct referrals and signposting, and coordination with other local services and partners.

As part of DOTWs Services team, you will support the service by proactively promoting DOTW’s service at individual accommodation sites, providing social assessments for residents and their dependents, escalating health issues of any immediate concern, and support responses to urgent health and/or safeguarding concerns. As part of a culture of best practice, you will ensure adherence to DotW policies and will provide support resolving complex cases, deploying your demonstrative experience delivering person-centred, compassionate care and/or advice and support to people seeking asylum or from other excluded communities.

You will lead by example, demonstrating effective advocacy, coordination, and multi-tasking skills, The role requires emotional agility, and resilience, especially when dealing with complex situations such as mental health crises, trafficking, and homelessness, where you will draw on your experience to manage complex situations calmly and compassionately. You will be someone who thrives in a dynamic, fast-paced environment and be able to work productively and constructively within a close-knit team by demonstrating an open and responsive attitude and using your excellent communication skills.

You will have strong IT skills and ideally a driving licence to be able to support us to deliver our services in our dedicated mobile clinic vans. You will have the skills to work independently and manage your own and volunteers' health and safety, sometimes working alone.

You will be supported by an experienced team, regular line management, and clinical supervision. Skills in Basic Life Support, First Aid, safeguarding, mental health management, and trauma-informed approaches will be provided.

Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply. 

For more information on the role, including a person specification, please refer to the role profile. 

Closing Date:

Monday 18th November at 9am.

How to Apply 

To apply, please submit your CV & Covering Letter on the link provided with the following details:

- Why you would be interested in the role

Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.

Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted. 

This is an opportunity to join Refuge as a Refuge Worker to provide high quality support and safety planning to women and children in crisis. This includes enabling women to access housing, welfare, benefits and legal advice.  A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles. 

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

As part of this role, you will be required to participate in an out-of-hours on call rota. An enhanced DBS will also be required for the successful applicant.

A driving license and access to a car is essential to the role.

We are seeking an experienced and dynamic individual to join the BFYC team to support young carers in West Oxfordshire.

Working closely with the youth work team, you will help to provide support and advice to young carers by devising, developing, implementing and managing a programme of social activities for young carers (this could include trips, training, emotional 121 support and other activities).

Job Description - Key Responsibilities

• Provide one-to-one support for Young Carers, liaising with other agencies to help ensure the best outcomes for Young Carers;
• Establish relationships with schools across West Oxfordshire offering them support in how they identify and respond to the needs of young carers in their classrooms.
• Assist schools in launching Young Carers Groups and introducing Young Carer Leads in their settings.
• Contribute towards awareness raising events and activities to increase the identification and support of Young Carers, including liaison with Schools and community group;
• Liaise and work with colleagues to empower Young Carers and their families;
• Play a role in the assessment of Young Carers as part of the Common Assessment Framework (CAF), Team around the Child (TAC), Young Carers assessments, and assessments carried out by other professionals;
• Develop the active participation of Young Carers, enabling their voice to be heard;
• Support Young Carers and their families to access appropriate support services;
• Record all casework contact information and ensure that all appropriate consent forms, assessments, Baseline Forms, and other required information and administration is completed and recorded for all Young Carers;
• Ensure all tasks, procedures, and practices comply with Be Free Young Carers’ policies, including safeguarding and child protection, health and safety, confidentiality and equal opportunities;
• Assist in the production of newsletters and other communications to Young Carers and their families;
• Keep abreast of, and follow at all times, national and local policy in relation to safeguarding children and vulnerable adults;
• Monitor and evaluate work, producing records and reports as required;
• Contribute to a safe, positive and friendly working atmosphere;
• Attend training and other meetings as required;
• Provide reports and information to Trustees and other reporting as required;
• Assist in promoting and publicising Be Free Young Carers;
• Attend and contribute to team meetings and represent Be Free Young Carers at external meetings as required;
• Actively contribute to and support the development of Be Free Young Carers;

Job Types: Full-time. Funding secured for a year. Potential for extention depending upon funding. Flexible working arrangements available including part time and term time only)

Pay: £25,041.45 per year

Benefits:

• Additional leave
• Casual dress
• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Didcot: reliably commute or plan to relocate before starting work (required)

Work Location: In person

This is an opportunity to join Refuge as Independent Domestic Violence Advocate to supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The post holder will empower survivors by providing them with emotional, practical and personal welfare support. The job involves ensuring that women are provided with a safe, supportive and welcoming environment and enabling them to access their rights, make decisions and increase their life options. The job involves informing survivors of the full range of civil, criminal and practical options that might increase their safety.

This role includes attendance at the office in Warwick district. Travel around Warwickshire for client appointments is essential to role, therefore use of a car essential.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Position: Head of Policy and Evidence
Hours: Full-time (35 hours a week)
Contract: Fixed term contract for 9 Months, maternity cover
Location: Office-based in London with flexibility to work remotely
Salary: £63,654 per annum plus excellent benefits
Salary Band: Band 4

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We’re looking for an experienced and dynamic Head of Policy and Evidence to lead our policy, social research, and healthcare professional engagement activity to improve the lives of people affected by MS.

You'll provide leadership and strategic direction, ensuring the Policy and Evidence team has clear priorities and a proactive and impact-driven approach. Strong management and leadership skills are essential to this role.

Acting as a senior spokesperson for our policy and evidence work, you’ll need to be influential both internally and externally, including representing the MS Society at a range of external meetings with a variety of audiences.

You’ll play a crucial role championing the role of impactful evidence based decision making across the organisation and have substantial experience of supporting the development of issue-based influencing campaigns. The ideal candidate will have a proven track record of securing policy change across a broad range of issues and influencing policy makers at a UK or national level.

Please note this is a fixed term contract for 9 months starting in January 2025.
Closing date for applications: 9:00 on Friday 1 November 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Harris Hill are partnering with a fantastic charity, passionate about building better futures for people working in horticulture, in their search for a Caseworker based in the NorthWest.

The Casework Team deliver help services which include advice, information and support for people working across horticulture. The team provide generalist advice across areas such as social care, health, benefits, housing and employment, often having an area of speciality.

Skills, Knowledge and Experience:

• Experience undertaking comprehensive holistic assessments across outcome areas of health, wellbeing, self-care, housing, money, family, relationships, safety and crime
• Experience of measuring the impact of interventions delivered
• Experience of delivering advice to people, across areas of employment, money confidence, housing, social care, benefits and health systems
• Experience in delivering a telephone helpline or advice service in the community or on occasion in service users homes
• Experience of scrutinising complex information to produce concise reports, comprehensive case records and high-quality casework and associated correspondence
• Highly developed communication skills including, discretion and capacity to deal efficiently, and effectively with people experiencing traumatic or difficult circumstances and/or from different cultural backgrounds
• Experience of using interpersonal skills, including active listening and questioning skills to understand the needs of others, causal issues to inform case management plans
• Ability to interact and network with line managers, colleagues, volunteers, partner organisations, external agencies and service users
• Ability to work flexibly across geographical regions as required

CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Information, Advice and Guidance worker is situated in the advocacy team to provide information on maintaining good mental health. The role will include triage provision in helping to assess needs e.g., reducing suicide risk and refer beneficiaries to appropriate and more importantly immediate support either at MhIST or externally. Typically, interventions will be short and usually, but not always, once off in nature.

Usually you will be working with people who have relatively low needs but you will be able to assist people with higher or complex needs to access services which are appropriate for them.

The support we envisage will typically be things like:

· Helping people to access the most appropriate service for their needs.

· Providing advice to help prevent the worsening of symptoms.

· Basic welfare benefits and other financial information

· Making sense of forms and paperwork

· Providing information about available services in the local area

About us 

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy. 

Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed.

About the role

For 70 years the Refugee Council has enabled people seeking refugee protection in the UK by providing independent advice and practice support. Today we are one the leading organisations working with refugees and asylum seekers in the UK, and an influential and effective advocate of refugee protection rights, supporting and empowering refugees to lead safe, dignified and fulfilling lives both nationally and locally. For more information about our work, please visit our website.

The Barnsley Refugee Advice Project team provides advice and support for asylum seekers and refugees to help them access services and mainstream provision and establish community links.

Working closely with local stakeholders and in partnership with other voluntary sector agencies running similar services across the UK, the BRAP team in Barnsley promotes both the integration and independence of refugees.

Barnsley is a city with high numbers of people seeking asylum and refugees living there, within a community with high levels of social and economic deprivation. The Barnsley Refugee Advice Project (BRAP) service exists to enable people seeking asylum and refugees to live with safety, connected to the expert support they need to live with dignity and independence in their local community, and able to rebuild their lives in Barnsley. BRAP is a partnership project with Barnsley CVS funded for 5 years by the National Community Lottery Fund, funded until 2026. The BRAP service plays a vital role bringing together statutory and voluntary and community sector partners to develop collaborative solutions to shared issues such as access to legal advice, while also providing solutions to key service gaps such as immigration and housing and welfare advice.

The post holder will develop and implement a community development strategy centred on the needs of people seeking asylum and refugees designed to achieve systemic change with refugees in Barnsley. They will achieve this by work with like-minded partners to create a coordinated ‘whole town’ change strategy that if successful could be replicated elsewhere as a model of good practice. The aim is to leave a legacy within Barnsley – a sustainable system that enables people seeking asylum and refugees to live in safety, connected to their communities, and able to rebuild their lives.

Main duties and responsibilities

• To enable asylum seekers and refugees to identify their needs and aspirations and play an active role in fulfilling them.
• To develop and take part in social, cultural, recreational and other community activities.
• To develop community development initiatives that promote links between asylum seekers & refugees and the wider community, including established refugee communities.
• To promote the successful integration of refugees through community initiatives that may include key factors such as health, employment, housing, education and training.

For more information on the role and to apply, please visit our website via the apply button. 

Closing date: 4 November 2024

Interviews: TBC

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request. 

This is an opportunity to join Refuge as a Refuge Worker. You will be responsible for providing high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

The post holder will provide high quality support and safety planning to women and children in crisis. This includes enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Turning tides is our exciting new project  working with young people aged 18-25 offering one to one coaching in  community based settings. The project delivers bespoke support based on a young persons needs and challenges.  We are looking to appoint a wellbeing coach  based in Whitby . The ideal candidate will live in Whitby and have a good understanding of the area  and its resources. 

The role will involve  maintaing a caseload of young people in the whitby area, assessing needs, creating action plans and maintaining paperwork. There will also be a requirement to liase with other organisations  to create links and investigate signpostiong possibilities. The successful candidate would be working with a group of coaches covering the scarborough and Whitby area who are acheiving excellent results with their caseloads there will be frequent oppertunities for peer supervisions and support from the management team. 

Sidewalk is a youth charity that was set up in  1989 to work with young people in Scarborough. Over the years sidewalk has extended its provision and now includes  detatched youth work, centre based youth groups and community and school based mentoring and coaching. We now work with young people across the yorkshire coastOur workforceare dynamic, caring and resilliant and our organisation aims to support young people with challenges and developing a youth voice. 

Job title: Immigration advisor
Hours: 35 hours (full time) or contact us for part-time options
Contract: Fixed term for 1 year with the possibility to extend
Salary: £36,352 (OISC L2), £38,750 (OISC L3) or £42,192 (with IAAS Supervising Senior Caseworker accreditation) plus benefits
Office based role in Westminster, London

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking for an Immigration Advisor to provide tailor-made advice to individual clients and to engage them in the process of making informed choices about their future direction. This is an exciting role in our Immigration Team that will work closely with the team to ensure that the centre is able to provide confidential advice and representation, whilst providing support and training to colleagues. We are passionate about defending the rights of our clients and you will be joining a team that achieve great results. The role is pivotal in providing highly skilled legal advice and representation to vulnerable clients across London at no cost to the individual. This is particularly important at a time where free or low-cost advice is becoming harder to find.

If you have the IAAS senior caseworker accreditation, you will be a key advisor with regards to Legal Aid work, including prioritising Legal Aid cases and ensuring that Legal Aid is used whenever appropriate throughout the team.

To apply, please submit a CV and cover letter outlining how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history. 

Please refer to the job description for further information.

We are committed to safeguarding and promoting the welfare of children. The Centre requires staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.

Benefits
‍·26 days’ leave rising to 28 days’ leave after two years’ service (pro rata for part time staff)
·Two annual wellbeing days
·Access to Blue Light Card discounts
·Pension: stakeholder pension scheme and we will match employee contributions up to a maximum of 6%.
·Life assurance cover(after probation passed)
·Season ticket loan
·Training and development opportunities

This is an opportunity to join Refuge as a Refuge Worker. You will be responsible for providing high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

The post holder will provide high quality support and safety planning to women and children in crisis. This includes enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

We are recruiting for two wellbeing practitioners for our service in Harrow. The posts are part of services commissioned between Anna Freud and London Borough of Harrow (Harrow Horizons Early Intervention Service).

The service offers brief evidence-based individual and group interventions to address moderate wellbeing needs largely using CBT-based treatment, trauma informed and Mentalization approaches. Work is also conducted jointly with existing professionals where young people present with more complex needs to strengthen the skills and competencies in the multi-agency network. The work takes place on an outreach basis in schools, family homes and other community venues as well as being conducted virtually.

The Wellbeing Practitioner role will be suited to those individuals with skills and experience of working directly in schools/community and who are passionate about delivering high quality evidence-based intervention on a time-limited basis.

The post-holders will also deliver consultation, training, and workshop to non-mental health staff, such as teachers and social workers with other clinicians in the service.

Location

Hybrid (a mixture of home/onsite working): candidates will be based at Harrow Community sites (Cedars Children’s Centre, 127 Whittlesea Road, Harrow HA3 6ND). Staff will also occasionally work at our main office 4-8 Rodney Street, London N1 9JH

Contract duration

Permanent

Closing date for applications

Midday (12pm), Monday 11 November 2024.

Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview

Shortlisted applicants will be notified no later than Friday 15 November 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

 Interviews

Interviews will be held on Wednesday 20 November 2024.

How to apply

Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.