Case Manager Jobs in England, United Kingdom

At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people.

Our impact across policy, campaigning, information and advice, grant-making and partnerships improves lives by increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life. We want to find talented individuals from diverse backgrounds to join us on this journey. 

Responsibilities and Person Specification: 

This role at Independent Age is a brilliant opportunity to work on our grant funding programmes, involving support of grant management, applications, assessments, and funding administration. The postholder will foster positive connections with funded organisations, service partners and individual grant holders, contribute to the review and analysis of grant and partnership reporting and evaluations, and help communicate the impact of grants working with multiple stakeholders. You will support with creating value-adding opportunities for grantees, from organising engaging training to hosting networking events.

A strong understanding of grant making and experience in supporting partnerships, a project, or programme of work, your collaborative approach, outstanding interpersonal skills, and commitment to customer service will be important for this role. You should also have excellent administrative and organisational skills, a keen eye for detail and be experienced in data management. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.

What it’s like to work at Independent Age: 

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included. 

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits. 

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.

You can find out more about what it’s like to work at Independent Age by visiting the Careers page on our website.

Application Process: 

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format). 

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role. 

Closing Date: 23:59 on Monday 18th November 2024 

Interview Dates:  

• First Interviews will be held online on Thursday 28th November 2024 
• Second Interviews will be held in person on Thursday 5th December 2024 at Independent Age, 19 Avonmore Road, W14 8RR. 

The University of Oxford is searching for a Development Executive that will raise vital philanthropic support for priority areas of research in the Medical Sciences Division.

Why Medical Sciences?

Oxford is one of the world’s leading biomedical universities recognised for its outstanding quality and depth across the medical research spectrum - from genes to molecules, to big data and populations. With the honour of 12 Nobel Laureates over its long and distinguished history, the Division is consistently at the forefront of innovative and lifesaving science.

The extraordinary depth and breadth of medical skills at Oxford is devoted to identifying the causes of disease, improving diagnosis and developing effective treatments and prevention. The Division is particularly interested in the “big” diseases where millions of lives can be saved – cancer, and infectious diseases such as malaria and pandemic preparedness. It also has world-leading research programmes in cardiovascular diseases, musculoskeletal disorders such as arthritis and osteoporosis and neurological disorders such as Alzheimer’s and Parkinson’s.

What this role entails?

The Medical Sciences Divisional development team works collaboratively with colleagues across the Division and across the Development and Alumni Engagement team at the University of Oxford.

This is a key role within the team and the post holder will have the opportunity to work with donors and academics. Development at Oxford is well established and this role has the scope to work across a number of important and high-profile projects related to the medical sciences.

The post holder will manage a portfolio of more than 100 major gifts prospects. They will be responsible for the identification, cultivation, solicitation and stewardship of potential donors able to support projects in the Medical Sciences Division at Oxford, typically in the range of £100,000-£500,000 over time, alongside to supporting the fundraising activity of the Head of Development – Medical Sciences.

To be successful in this role:

• Proven fundraising experience in a complex organisation and direct involvement in securing major gifts at the £50,000 level and above
• Ability to identify new donor prospects and engage with potential donors to successfully acquire new gifts
• Ability to think both strategically and tactically about the relations between potential donors and fund-raising goals
• Ability to establish credibility, confidence and robust relationships with existing and prospective donors, and key stakeholders
• Strong written and verbal communication skills
• An interest in the medical sciences
• An interest in higher education and ideally an understanding of the University of Oxford, and its goals in teaching and research

About You

If you have experience in major gift fundraising, have excellent inter-personal skills, and are passionate about playing a role in enabling life-changing research then we would love to hear from you.

What We Offer

• Salary: Grade 7: annual increments in the range of £36,924 to £45,163 per annum, with possible extension to £49,250 – plus as Oxford University Weighting of £1,500 per year (pro rata).
• Permanent contract

Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

• Flexible hybrid working
• An excellent contributory pension scheme
• 38 days annual leave
• Membership to CASE
• Training and development opportunities
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Membership to a variety of social and sports clubs
• Discounted bus travel and Season Ticket travel loans 

Application process

• Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal for vacancy ID 176180.
• Applications must include both a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.

Only applications received before 12.00 noon on Friday 8 November 2024 can be considered.

Interviews are currently scheduled to take place Thursday 21 November 2024, in person in Oxford.

Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.

Fundraising is still a relatively new activity for DFN Project SEARCH and this role presents the opportunity to play a key part in its expansion to support the further growth of the charity and enable young adults with a learning disability to lead healthier, happier, and more independent lives.   

This role will support the Director of Development in implementing DFN Project SEARCH’s fundraising strategy. To date the strategy has focused on securing a small number of larger gifts from philanthropic sources, such as trusts and foundations. We are now evolving the strategy to include growing income from high-net-worth individuals, companies, and individual giving.

This role will lead on the development and implementation of the strategy to secure income from high-net-worth individuals (between five and potentially seven figures) and will also work with the Director of Development and the Development Officer on securing income from, and stewarding, trusts, foundations, and statutory funders. As a member of the Senior Leadership Team there is also the opportunity to input to the wider strategy and development of the charity and support the Director of Development in their role as a member of the Executive Leadership Team.

The team is currently made up of the Director of Development, Corporate Partnership Manager (reporting to the Director of Development), and the Development Officer (reporting to this new role).

Unlock the Power of Data working for The King’s Trust International  – Join Our Impact Team!

Are you passionate about the potential of data to drive positive change? Step into a pivotal role with us as part of the King’s Trust International Impact Team, helping transform our approach to global youth development through strategic, data-driven insights.

As our Impact Data and Reporting Lead, you’ll shape the future of our data systems, ensuring our charity becomes insight-driven and evidence-based. You’ll lead data quality assurance, oversee the development of our reporting strategy, and champion data-driven decision-making across our programs. Working closely with our international partners, your expertise will enhance our global impact by gathering and analysing robust data on outcomes that change young lives.

This unique role includes:

• Line Management of an Impact Executive
• Stakeholder Engagement with analysts, developers, and suppliers
• Data-Driven Strategy Leadership using PowerBI and survey mechanisms
• Building Confidence in data use across our teams

If you’re a communicator with a love for data, ready to help build an evidence-based culture in an international charity, join us and make a global difference!

Perks for working at The King’s Trust International:

• Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave and pro rata entitlement for shared parental leave. Receive 8 weeks full pay for paternity leave.
• Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance including compressed hours and hybrid-working (part office - part home based) or working from home options.
• Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• A free employee assistance programme (EAP) to support your mental wellbeing.
• KTI will contribute 5% of your salary to the workplace Pension Scheme
• Generous life assurance cover (4 x annual salary)
• In-house and external training opportunities available throughout the year

King's Trust International is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks (or international equivalents) in accordance with the Codes of Practice for all roles within King’s Trust International, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

In further support of a Safeguarding First approach we are signatories to the Misconduct Disclosure Scheme. The Scheme facilitates the sharing of misconduct data between employers. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her/their understanding of these recruitment procedures.

We are committed to equitable work practices and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian, Mixed and other Ethnic candidates which are currently under-represented throughout King’s Trust International. As a disability confident employer, we will interview applicants that meet the essential criteria who have declared a disability. Please let us know if you need any adjustments at the interview stage.

Contract type

Permanent

Location

Whittington with some flexibility for remote working

Hours

Full time (37.5 hours per week) with flexibility to work evenings and weekends when required

Annual salary

B1 £24,050.09 to B3 £25,379.21

Review Date

10/11/2024

As the Digital Data Officer reporting into the Digital Data Manager, you will play a crucial role in managing and leveraging data within the Income Generation team. This position involves overseeing the collection, storage and analysis of data to support strategic decisions and improve operational efficiency. The officer ensures data integrity and compliance with relevant regulations, while also identifying opportunities for digital innovation.

Collaborating with various teams, the Digital Data Officer supports, develops and implements data-driven solutions that enhance the charity's impact. Supporting all areas of fundraising but with a specific focus on individual giving and lottery you will produce meaningful information, analysis reports and training that contributes to the effectiveness of St Giles Hospice Fundraising activities.

You will also play an important part in ensuring data input, usage and training on the income generation database is up to date and lead on data extraction. You will ensure all data work is done in line with relevant processes procedures and legislation. A good understanding of data protection and its relation to fundraising and marketing will be key.

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

We are seeking a Sex Worker Independent Sexual Violence Advisor (SWISVA) to provide appropriate emotional and practical 1-to-1 support to people involved in sex work, who often experience stigma and face barriers to accessing services. Working within a specialist sexual violence approach, you will be enabling people to access support and navigate services, including those directly related to sexual violence. You will support them to navigate criminal justice processes if they wish to do so. You will be working in partnership with other agencies and making appropriate referrals for people to access other services to support their wider needs. You will play a key role in advocating for improved responses to sexual violence, including pathways through the criminal justice processes.  

The post is part of a unique partnership between National Ugly Mugs, Basis Yorkshire and POW (Nottingham) to ensure more specialist support for sex workers who have experienced sexual violence, to develop good practice guidelines, develop and share learning, and to influence change in provisions for sex workers. Each organisation will be employing a SWISVA; the program will be led by a Program Coordinator who will be based with Basis Yorkshire, and who will lead on influencing of policy and sharing of learning to improve outcomes for sex workers who have experienced sexual violence   

The main role responsibilities (further outlined in the job description) are:  

• Oversee a caseload of people who have experienced sexual violence

• Ensure that sex workers have access to specialist sexual violence services, including access to the SARC and support throughout the criminal justice process

• Ensure that safeguarding practice is embedded within working practices to effectively support those at risk 

• Work collaboratively with Police, ISVAs and other colleagues to ensure the needs of sex workers are met and their voices are heard within the criminal justice process 

• Advocate for sex workers wishing to access the specialist service, challenging discrimination, exclusion and stigma both for individuals and within the wider community  

• Ensure the service maintains its strict confidentiality and protects the data of those accessing the service 

• Work collaboratively with peers in the SWISVA Partnership Program and the Program Coordinator to enable the Programme to achieve its wider objectives of quality assurance, development of good practice guidelines, learning, evaluating and influencing  

• To work within POW to support the core services including drop-in and outreach, taking the lead and driving as allocated  

Experience of the sex work industry will be looked upon favourably. 

The AFRUCA Child Protection Family Support Service sits within AFRUCA as one of our most impactful programmes targeting families from a range of ethnic backgrounds across England and Wales. The service works closely with local authorities children’s services in cases involving families on child protection plans or in court proceedings. We provide direct one to one training and support for parents to aid their ability to provide appropriate parenting and ensure a safer, happier home environment for their children.

The AFRUCA Child Protection Service currently has a team of five qualified social workers and supports over 50 families each year. We also provide a therapeutic service where children are being reunified with their parents. We are establishing a child protection legal drop in service for families in contact with children’s services and an advocacy service for parents in the child protection system.

Most of our families are referred by local authorities children’s services as a result of cultural and religious practices which are deemed harmful to children’s well-being. We offer qualified social workers who do not wish to work in the statutory sector with an alternative approach to practising social work where empathy, kindness and support is key to our work with families. Our ultimate aim is a reduction of children in Black and Ethnic communities going into or remaining in foster care. We offer a non oppressive and non judgemental service that helps to promote the well-being of children in safe families.

We are looking to attract a qualified social worker who supports our ethos and is willing to contribute to our work with families to protect more children in our communities.

The role is open to applicants based on London Hackney or Manchester. The role will include office and remote working as well as allocated work for home arrangements.

We are interested in applicants who reflect our service users particularly those from marginalised or minority groups, and individuals who are bi-lingual and we are particularly interested in male social workers to support our families and children.

At AFRUCA Safeguarding Children, we pride ourselves on being more than just an employer. We view our workplace as more than just a place to perform tasks; we are a community where we grow together, collaborate, and support each other. A happy staff team has been crucial to the success of AFRUCA. We believe it is essential to foster an environment where all our staff feel valued and motivated.

As an employer, we strive to do the best for our team. As such, in addition to the basic salary on offer, we provide all our staff with additional benefits including:

• Financial Wellbeing Programmes: Supporting our staff to make the most of their finances by joining our voluntary, staff-led Money Management Club.
• We pay 5% Employer Contributions into our pension scheme with a mandatory employee contribution of 3%
• Work-Life Balance: Flexible working and work from home opportunities
• Opportunities to further your social work career through gaining in-depth, specialist experience of working with Black and Ethnic families, learning about different cultural and religious practices that influence child upbringing
• 28 days Annual Leave plus all bank holidays
• AFRUCA Staff Wellbeing Day: We provide an extra paid day off with funds for you to focus on your personal well-being.
• Annual Staff Retreat: Enjoy team-building and relaxation at our yearly staff residential programme.
• Employee Assistance Programme (EAP): Access professional support for your mental health, debt management, emotional support, GP Line and legal advice lines whenever you need it.
• Cash Health Plans: Benefit from our comprehensive cash health plans and claim money back on glasses, dentist treatments and massages.
• Store and Gym Discounts: Enjoy discounts at various gyms and high street shops and supermarkets.
• Paid end of year team activities
• Annual Social Work Registration fee covered

For Further information continue to our job pack. 

We are looking for experienced practitioners who are qualified to level 3 in childcare or a related field and have a passion for working with families to help them achieve their best outcomes.

Job Purpose: To provide focused 1-1 and group family support for families with children and young people aged 0-19 years old (up to 25 years for young adults with additional needs).  This will be delivered either at the Family Centre, out in the community or in service users’ own homes. The post holder will be required to work with families as a lone worker. All services provided will support the delivery of the Family Support Specification, which aims is to enable children and families to achieve and improve outcomes.  

Hours of work:  Monday to Friday 9am-5pm. Flexible options available.

Location: Horley or Epsom Down Family Centre, with travel around RBBC

Annual leave:Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service.  (pro-rata for part time workers)

The holiday year runs from 1  April to 31 March each year.

Benefits:

Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

Free Parking : There is free parking available  at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.

Closing date & interviews: 

Closing Date :  4th  November2024

Interviews:  11/12 th November 2024

Main Responsibilities:

· Manage a case load working in partnership with agencies to provide integrated and planned interventions, giving advice, information, and practical and emotional support to families.

· Undertake direct work with children and their families who are assessed as requiring help and support, both at the Centre, community and in the home environment for emerging need and targeted services, offering timely support and interventions to address identified needs.

· Provide support for the family, using a variety of interventions including motivational interviewing, solution focused approaches and accredited parenting strategies.

·  Deliver 1:1 evidence-based parenting programmes of support to achieve best outcomes for families and priority groups and record observations on electronic systems to the agreed standard and within agreed timescales.

· Plan, deliver and evaluate targeted services within the Family Centre and community venues.

· Deal effectively with challenging situations and the ability to be proactive to motivate and create change with complex family situations.

· Convene, chair, and minute-take for multi-agency meetings as appropriate.

· Maintain accurate records including use of the Early Help Management System (EHM) of all interventions and communications, including Early Help assessments, plans, chronologies, reviews, and outcomes electronically; share information with other professionals as appropriate (with consent).

· Coordinate and facilitate TAF/TAC meetings and provide precise information.

· Develop community knowledge and links for the benefit of children, young people and their families and the wider family support service.

· Use the various IT systems and programmes to log families progress which includes the Early Help Management system and Outcome Star records.

· Work at various locations throughout Reigate and Banstead or Mole Valley.

· Work alongside other YMCA East Surrey Children and Young People managers and staff to share good practice.

· Ensure YMCA East Surrey’s policies and procedures are followed at all times, including safeguarding, health and safety.

· Any other duties are required to be performed within the grade and renumeration of the role.

· Ensure that all activities demonstrate the values and culture of YMCA East Surrey.

· YMCAES is committed to safeguarding and promoting the welfare of children and young people/adults at risk. This role will require an enhanced DBS disclosure. We require postholders to understand and demonstrate this commitment and attend any required training

The Furniture Makers’ Company, the City of London livery company and charity for the furnishing industry, is seeking an experienced welfare officer to manage the charity’s occupational welfare support provision.

Formerly the Furniture Trades Benevolent Association, the charity has been supporting the welfare of furnishing industry people since 1903. The welfare officer provides vital help and support to people working in all areas of the trade, as well as retirees and their eligible dependants who need assistance.

We are seeking a compassionate individual who is highly organised, diligent and an articulate communicator. You will need to be an experienced administrator as you will be a department of one.

The welfare officer will be responsible for processing applications for assistance and checking applications against the charity’s eligibility criteria – undertaking due diligence - and adding supporting application documentation received via email etc.

The role will involve hybrid outreach work, developing and maintaining links with key stakeholders with companies from the industry to inform them of the charity’s services.

If this sounds like you, please send your CV and a cover letter without delay.

In addition to the salary, the company offers 10% pension contributions and a Westfield Health package.

Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new People Partner.

About the role

This role is a key part of the People & Culture Team and will be instrumental in delivering our People strategy and ambition to be a progressive employer.

The role will challenge and help us to change our current thinking, our behaviours and how we talk about people issues. It also helps us to ensure that we have effective people processes in place and improve them, making AIUK an employer who is people first focused.

The role partners with directors and their leadership teams, providing expertise, direction and proactive strategic people advice, helping them to achieve their business plans.

More details can be found by downloading the job description from our careers portal.

The role may be for you if:

• You're skilled in building partnering relationships with leadership and management
• You can resolve complicated employee relations cases and support employee wellbeing
• You collaborate well and positively contribute to an inclusive culture.
• You also have a thorough knowledge of People leadership issues and employment law

Our Commitment to you

Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.

New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.

Apply for this role

This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).

We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.

To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.

Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.

This is a great opportunity for an ambitious and driven person with experience in the animal welfare sector to join Raystede.  We are the animal welfare charity for Sussex.  This role is pivotal within our multi-species and complex charity, especially as we are about to put our new strategy into action.  Raystede offers good support and development to managers and staff.

You will report to the CEO and work as part of our Senior Management Team to ensure we achieve our strategic aims.  You will be responsible for all aspects of animal care, veterinary services, rehoming & surrender, our animal welfare standards and the development of new facilities for animals at Raystede.  You will have a great (amazing) team and therefore you need to be a great manager, and be seen as credible from the start, a go-to person and ensure that Raystede is effectively resourced and directed to achieve its aims in regard to animals.

About you

We are looking for someone who is passionate about animal welfare and wants a career move in the sector:

- Broad animal welfare experience which supports some or all of the species Raystede seeks to assist.

- Able to manage and lead expert managers and develop staff.

- Project management skills.

- Understands volunteering in the animal welfare sector.

- Has been involved in improving or developing facilities for animals

- Can work with Trustees and is credible at a high level.  

- Able to work well and be able to build excellent working relationships in a complicated charity.

- Confidence and flair to influence and negotiate where needed with all stakeholders.

- A strong networker able to collaborate externally with other organisations and stakeholders.

Please visit our website for more information about Raystede.  If you would like a chat with Stephanie Smith, our Chief Executive, about the role, please call to arrange a suitable time to talk over the phone, meet online or come in for a personal tour.  Our outgoing Head of Animal Welfare is also willing to have chats before he leaves Raystede to achieve a smooth handover. 

Please apply online via our website.

Closing date for applications: 4 November 2024

Interview date: Thursday 14 November 2024

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for x2 Community Key Workers

Salary:             £22,000 - £26,000 

Location:         1x  Keyworking across Colchester and Chelmsford. Must attend our main office once a week in Waltham Cross (Hertfordshire)

1x Keyworking across Basildon and Thurrock. Must attend our main office once a week in Waltham Cross (Hertfordshire)

Contract:         Fixed Term until 31st March 2026

Hours p/w    Full Time 35hrs per week

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police & Prison Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?

Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability? 

In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.

About You:

Are you a strong believer in advocating for others? Are you empathetic, patient and determined? Then this opportunity could be right for you.

The Minerva London service provides holistic, trauma-informed support for women in touch with the Criminal Justice System. We do this through offering dedicated one to one support, safer women’s centre spaces and specialist interventions and partnerships.

To be successful as the Community Key Worker you will need the below experience and skills.

You will be working in a supportive, friendly, and welcoming team whilst having oversight of a caseload of women, who may be under the supervision of the National Probation Service or in custody, enhancing the offer of holistic support and advocacy services available to them throughout their journey.

Building relationships with other statutory and non-statutory agencies in local communities is vital to build referral pathways and provide a whole system approach to supporting individuals.

To carry out this work you will meet women in the community in your designated borough and co-locate with other agencies including the National Probation Service, as well as regularly attending Advance’s North London vibrant Women’s Centre/office space.

You will be a creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder and has good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions.

​Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) if working a 35 a hour week.
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please contact us via the Advance website and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  

We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

JOB SUMMARY 

Job Title: Refuge Support Worker

Location: Lichfield Staffordshire

Contract Duration: Permanent Position

Salary: £23,870

Hours of Work:  2 x Positions available (26 hours per week & 30 hours per week)

(30 hours per week  PRO RATA £19,096)

(26 hours per week  PRO RATA £ 16,550)

This post is open to women only, under the Equality Act 2010 pursuant to Schedule 9, Part 1.  We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability.  

 About Pathway Project

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire. We offer a range of support services and run two refuges in confidential locations. We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear. Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year. We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice. We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us. Pathway Project believes in working as a cohesive team and are service user led. Our helpline is access to all and is open 24 hours a day, 365 days a year.

Why work for us?

Pathway Project is an inspiring place to be, we are a charity with big ambitions and huge energy. We are currently evolving a bold new strategy and a passion for excellence in service delivery. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans. It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey. We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups.

We offer the following benefits:

· 25 days paid leave plus statutory holidays (pro rata)

· A competitive pension scheme

· Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

About the role

We are recruiting for two staff positions to join our dedicated team of professional staff who deliver support for women and their dependent children, who are escaping domestic abuse through accommodation in one of our Pathway Project intensive support centres.

Working within a framework of support the post holder will be able to deliver social, emotional and practical support to individuals to support them on their journey to being a survivor. The ability to support clients in this circumstance is an absolute privilege and our clients deserve and receive the very best support the team are able to provide.

The postholder will join this supportive and caring team working a shift system  to ensure there is 24/7 support available in our intensive support accommodation based in Lichfield. This will involve working flexible hours, covering a rolling shift pattern which includes weekdays, weekends, evenings and overnight sleeping shifts.  The postholder will support clients by handholding and supporting attendance at external appointments as well as supporting their emotional and practical recovery. This is an incredibly challenging role which is immensely rewarding.

Access to transport and a full clean driving license is an advantage.

MAIN DUTIES AND RESPONSIBILITIES

o To admit victims of emotional, physical, and/or sexual abuse, into one of our intensive support centres, as well as any children who may be in their care, and handle any subsequent emergencies in line with Pathway's standards and procedures.

o To provide advice and guidance to service users within the refuge and on the helpline.

o To keep and maintain accurate records with regards to service users. This paperwork will be consistent across both sites and will be subject to a monthly case review.

o To chair house meetings with service users.

o To provide support and advocacy to service users of the project, including transporting to and attending necessary appointments and court.

o To provide one to one support to deal with a variety of emotional and practical needs that service users may present with.

o To liaise with other agencies both statutory and voluntary, on behalf of service users, to enable them to access services.

o Representing Pathway and their service users at CAF’s, core groups and case conferences.

o To ensure that the cleaning rota is adhered to, and that accommodation is clean and all relevant equipment provided is maintained.

o To support management, or where necessary to conduct yourself, the delivery of disciplinary action. This may also include evictions.

o To ensure that service users abide by their license agreement and house rules and to make recommendations to management with regards to disciplinary action required where service users have breached their license agreement and house rules.

o To help review health and safety regulations and conduct fire drills.

o To maintain confidentiality and information sharing protocols in line with Pathway’s policy and procedures.

o To help with the resettlement of service users in the local community, to secure a successful transition.

o To assist service users with benefit claims and advice.

o To work closely with other support workers within Pathway and to ensure that service users have full access to all available services.

Essential Experience

• Formal qualification appropriate for the area of work or 12 months relevant work/volunteer experience. 
• Working knowledge of voluntary/statutory sector
• Knowledge of voluntary and statutory agencies relevant to women suffering domestic abuse. 
• Confident in dealing with multi agency work. 
• Ability to work with people and relate across a wide range of individuals and organisations. 
• Confident and assertive manner 
• Effective communicator bith verbally and written
• Reliable, confident and able to cope under pressure
• Non judgemental and accepting of others
• Ability to relate with empathy to clients
• Able to cope with emotionally charged pressurised work 
• Must agree to an enhanced DBS check 
• Must be able to participate in a rolling shift pattern which includes weekdays, weekends and overnight sleeping shifts. 
• Ability to be flexible to meet the demands of the organisation. 
• Ability to keep accurate records. 
• Ability to work in a team, motivating and supporting other team members. 

Desirable Experience

• Good knowledge of welfare rights and legislation affecting this client group. 
• Understanding of Safeguarding and or experience of application of a Safeguarding policy 
• Must have a driving licence and access to a car for work use. 
• Physically fit and able to use stairs

Other information:

Pathway Project is committed to equal opportunities and welcomes diversity across our services. All of our employees are required to adhere to our Equality & Diversity policies and to challenge discrimination wherever it is appropriate.

We strive to be as inclusive as is possible and look to recruit individuals with the right skills, experience and attitude, however, for genuine occupational requirement reasons we are looking to appoint a female only for this post (exemption under the Equality Act 2010 Part 1 Schedule 9.

The role is subject to receiving satisfactory references, Enhanced Disclosure and Barring Service check, plus a probationary period.

How to apply:

Please send a full CV together with a covering letter indicating why you meet the essential criteria In no more than 2 sides of A4 by email.

       Closing date – 5pm  Sunday 17th November 2024

DOTW UK has a small, high-performing and dynamic services team dedicated to delivering high quality, person-centred healthcare in a fast-paced environment, ensuring exceptional personal and team performance.

We are looking for an Outreach Senior Caseworker with experience of delivering effective advocacy on behalf of people from marginalised communities. This role will  play a key role in the delivery of services that will support equal access to primary medical services for people seeking asylum in contingency accommodation in Northeast London. The outreach service will offer initial health and social assessments, urgent care, and will facilitate GP registration and, and support access to wider healthcare and support services within the area through direct referrals and signposting, and coordination with other local services and partners.

As part of DOTWs Services team, you will support the service by proactively promoting DOTW’s service at individual accommodation sites, providing social assessments for residents and their dependents, escalating health issues of any immediate concern, and support responses to urgent health and/or safeguarding concerns. As part of a culture of best practice, you will ensure adherence to DotW policies and will provide support resolving complex cases, deploying your demonstrative experience delivering person-centred, compassionate care and/or advice and support to people seeking asylum or from other excluded communities.

You will lead by example, demonstrating effective advocacy, coordination, and multi-tasking skills, The role requires emotional agility, and resilience, especially when dealing with complex situations such as mental health crises, trafficking, and homelessness, where you will draw on your experience to manage complex situations calmly and compassionately. You will be someone who thrives in a dynamic, fast-paced environment and be able to work productively and constructively within a close-knit team by demonstrating an open and responsive attitude and using your excellent communication skills.

You will have strong IT skills and ideally a driving licence to be able to support us to deliver our services in our dedicated mobile clinic vans. You will have the skills to work independently and manage your own and volunteers' health and safety, sometimes working alone.

You will be supported by an experienced team, regular line management, and clinical supervision. Skills in Basic Life Support, First Aid, safeguarding, mental health management, and trauma-informed approaches will be provided.

Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply. 

For more information on the role, including a person specification, please refer to the role profile. 

Closing Date:

Monday 18th November at 9am.

How to Apply 

To apply, please submit your CV & Covering Letter on the link provided with the following details:

- Why you would be interested in the role

Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.

Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted.