Carers Information Centre Manager Jobs in BR5 3AJ
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
Employer partnerships at Unifrog
Unifrog provides employers with a comprehensive talent attraction and development offering, with a holistic approach to our partnerships. The Employer Partnerships team brings local and international employers closer to our Unifrog schools, students and teachers. We focus on three key areas:
- Building brand awareness
- Increasing talent attraction and/or diversity of hires for apprenticeship opportunities
- Supporting corporate social responsibility
This allows employers to centralise their engagement with the future workforce via one partnership.
This is the newest element of the Unifrog team and since starting work with employers in March 2022, we’re now partnered with over 110 organisations from across all sectors and industries to support them with their talent attraction and brand awareness.
We’re increasing growth through providing unique tailored partnerships for employers; from partnerships that centre around a virtual course to support students in developing their skills (while increasing brand awareness), to partnering with Unifrog schools in areas of high levels of disadvantage via our school sponsorship programme, which brings outstanding careers guidance and networking opportunities with employers and universities to the students, schools and parents/carers who need it most.
The role and your key responsibilities
As Employer Partnerships Manager, your role is to grow our employer partner numbers and support our existing employer partners to get the most out of their partnership with us. A fundamental element of our work with employers is to make sure they’re adding genuine value to our student, teacher and parent community.
Your key responsibilities will include:
- Make sales to employers:
- Working with our New Business Lead and the wider Employer team, you’ll secure and conduct meetings with employers in which you’ll listen to their needs, communicate our mission to them, demonstrate our offering and seek to secure their ongoing subscription. External events and conferences are a regular part of the role where you may also be required to deliver presentations and be part of panel discussions.
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Maintain excellent relationships with existing partners and secure their subscriptions
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You’ll onboard new partners, conduct regular check-in calls and consultatively support our employer partners to make the most of their partnership with us. It’s crucial that you maintain a sky-high resubscription rate.
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Delivering our existing services for partner employers
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As the partnerships manager for your employers, you would be responsible for delivering on the different aspects of the partnership, including:
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Matching campaigns
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Support your partners to identify events and opportunities they’re running that will be of interest to students using Unifrog, and work with our Employer Engagement Coordinator to add them to our system.
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Webinars, online fairs and in-person events
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These events are another way for our partner employers to interact with our community of students and teachers. From virtual careers fairs, skill development webinars to in-person insights days, we strive for all our events to be useful, impactful and enjoyable for everyone taking part.
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Help develop new ways for our employer partners to add and receive value
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The employer offering is continually evolving, and we’re keen to keep adding more ways in which we can add value for students and teachers using the Unifrog platform, and value to our employer partners as well. At Unifrog, we innovate quickly, and it’s everyone’s job to be creative. We want you to play your part in coming up with new services we can deliver which add value to all parties.
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What we’re looking for
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Resilient, and motivated to exceed targets
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Our sales and resubscription targets are ambitious but achievable. You’ll need to be determined to meet and exceed them.
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Active listening
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Our employer offering is a bespoke partnership, based on the objectives of our employer partners and how their goals align with the needs of our student and teacher audience. You’ll need to be an outstanding active listener, and be able to facilitate consultative discussions with potential and existing partners.
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Personable, with a track record of excellent relationship management
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At Unifrog we’re known for our excellent customer service. You’ll need to provide fantastic support for your partner employers.
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Strong communication skills
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You’ll be in frequent communication with lots of different people, both within Unifrog and externally - this will be in person, written, over the phone and via video call. You’ll need to be an outstanding communicator, and prepared to speak on panels and present at conferences.
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Attention to detail
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Whether it’s marketing collateral or an email to a partner organisation, it’s important you have the skills and discipline to carefully check our employer focused content and communications.
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Proactive attitude and willingness to get stuck in
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You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.
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Data analysis
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You will be expected to organise and interpret data to help employer partners make decisions about their partnership which will lead to securing new business and renewals. We also use Salesforce and Power BI; experience using these tools is desirable but not essential. You also need to be confident using google sheets, excel and powerpoint to create easy to understand visual representations.
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Commercial awareness
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We are more interested in people’s attitude and ability than their work history, but previous experience in Corporate Social Responsibility, Emerging Talent, and/or Apprenticeships would be an advantage.
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Working together
This is an exciting opportunity to join our growing Employer Partnerships team. You’ll work alongside several other teams at Unifrog too, including people on our marketing, data analysis, and school facing teams. You’ll be line-managed by the Head of Employer Partnerships.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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Base salary of £37,485 plus commission and a share in a company-wide bonus (£50,000 OTE). Grade B.
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Full-time.
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Working hours are 8:30am to 4:30pm or 9:00am to 5:00pm Monday to Thursday, and 8:30am to 4:00pm, or 9:00am to 4:30pm on Friday.
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28 days paid holiday per year (plus bank holidays).
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Work remotely or in our London office.
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Start date: as soon as possible, but no later than the 1st June 2025.
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If you require reasonable adjustments or want to discuss any details about the role before applying, please get in touch.
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We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00 AM (GMT) on Friday 14th March 2025.
Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process, so please be as specific as possible about your experience.
- i. With reference to the job description and your experience, what makes you an excellent candidate for this role? (250 words)
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ii. Identify a way that a major employer could add value to our student and teacher community, as well as a way that they could receive value from a partnership with Unifrog. How could Unifrog potentially facilitate each of these examples? (250 words)
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iii. What do you feel are the 3 most common barriers employers face when trying to engage with students? How do you think a Unifrog partnership could break these barriers down? (250 words)
Stage 2: Phone task (15 minutes)
Stage 3: Video call interview (1 hour)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions)
Phone interviews will be held throughout the application window. Video call interviews will be held w/c 24th March 2024.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
The client requests no contact from agencies or media sales.
About the Role
We are looking for a Day Service Co-ordinator to join our team and support people living with brain injury in our day centre located in Haggerston.
You will take responsibility for organising, delivering and co-producing activities in the centre, such as cooking lunch, discussion group, art, outings, and engaging members in a variety of other activities in response to the needs and interests of members. The role also involves providing advocacy and support (key working) for up to 20 members and ensuring the smooth running of the day service as a member of the co-ordinating team.
Principal Duties and Responsibilities
Activities in the centre:
1. Work closely with colleagues in the day service and other teams to support members to participate in a variety of activities, occupational projects, and therapies.
Key working:
2. Act as key worker for up to 20 members, checking in regularly about their engagement in the centre and their general wellbeing, and supporting them with information, advice, and advocacy as appropriate.
3. Establish and maintain contact with members’ families, carers, and relevant statutory partners to facilitate good communication and better provide appropriate support.
4. Maintain accurate and up-to-date records, including comprehensive individual risk
assessments.
Day Service co-ordination:
5. Work closely with colleagues and volunteers in the day service and other teams at Headway East London to create a welcoming, supportive, and stimulating environment for members.
6. Share responsibility for practical tasks in the day service to ensure its smooth running.
7. Work sensitively with volunteers, supporting them alongside the Volunteer Lead to take on meaningful and rewarding roles in the day service.
8. Assist members with basic care requirements as required to facilitate their involvement in the day service in a way which preserves their dignity.
9. Carry out assessments and associated admin for new referrals to the Day Service to support new members to join.
Key Relationships - Internal and External
Internal: Operational Staff, Public Engagement team, Admin team, Volunteers,
Members of Headway East London
External: family and carers of members, external agencies and partners including
Health and Social Care workers
Other
Apply the Headway East London values and behaviours to every aspect of the role at all times.
Protect and enhance the interests and reputation of Headway East London internally and externally.
Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.
Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.
Would you like to spend your day working and playing with children aged 0-5 and advising their parents and carers?
How would you like to be part of a friendly team doing a job that makes a difference to children’s lives in an organisation that puts people before profit?
If the answer is YES, then we would like to hear from you.
Coin Street Family and Children’s Centre have a fantastic opportunity for a motivated, energetic, and enthusiastic Early Years & Family Educator to join our Early Years team.
The purpose of the role is to deliver stimulating and engaging play sessions, building relationships with parents/carers, and monitoring the progress of children, carrying out 1-2-1 work with families experiencing a range of difficulties. Working in partnership with other services and professionals, we develop a whole family approach, referring parents/carers onto other activities and organisations that could play a useful role in their lives.
We are looking for people who have:
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ideally qualified to a level 3 in childcare or early years (at least level 2)
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experience of working with families and children aged 0-5 years
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appreciate the importance of parent partnership
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experience of providing activities to support children’s learning and development
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a can-do and enthusiastic attitude
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an understanding of how to safeguard and protect children
What can we offer you?
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Competitive salary
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Access to high quality training
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Coaching and mentoring support
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Generous pension at 8% (5% from the employer if you contribute 3%)
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20% discount of childcare fees
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35 days off a year, including 8 bank holidays (additional days awarded for long service) - pro-rated for part time staff
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Personal development grant of up to £1,000 per year, once you pass your probation
There's more…
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Six inset days per year (three with the wider Coin Street team)
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Refer a friend bonus of £500 for existing employees
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Health and wellbeing package including a confidential employee assistance programme and online therapy sessions plus free gym and daily fresh fruit
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Season ticket loan and cycle to work scheme (on completion of probation)
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Staff social events (summer BBQ and Christmas party)
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Opportunities to join Coin Street committees (for example the Black lives Matter Race & Equality Steering Committee, Inset planning, staff social committee)
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Local retail (star card) and online discounts
Contract
Permanent, Part-Time, 25 hours per week. Will consider other options from 15-25 hours per week.
Salary
Level 3: £17,875 per annum at 25 hours per week (or £13.75 per hour)
Level 2: £17,225 per annum at 25 hours per week (or £13.25 per hour)
Closing Date
Please submit your application by midnight on Sunday 16 March 2025.
Successful candidates will be required to undertake an Enhanced DBS check.
As an organisation, we are passionate about creating an inspirational neighbourhood - powered by social enterprise.
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The client requests no contact from agencies or media sales.
Since 2004 the MS Therapy Centre (NW) (MSTC) has been supporting those with Multiple Sclerosis to lead more positive, enriched lives by providing complimentary therapies, Oxygen treatment, support and wellbeing services. It remains MS centric but also extends its reach to those with other neurological conditions, cancers and other specific conditions.
This is an exciting time to join our charity as we develop our new Centre based in Eccles alongside working on a strategy of cautious and sustained growth. We are looking for a dynamic and enterprising fundraiser to develop our work with trusts and foundations. They must be as passionate as we are about helping our members attain all that they can and wish to achieve.
You will need to be a team player with excellent communication and people skills. We require someone to be pro-active, resilient and good-humoured with excellent organisational and time management ability. Whilst working remotely you must be able to commute to the Centre on a regular basis. If you have a suitable background from working or volunteering in this area of fundraising then this could be an exciting opportunity for you.
To apply for this position please download the Job Description, Person Specification and Application form.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre 404 is a leading charity with an excellent strong reputation for providing high quality support and services to people with learning disabilities and their families. Based in North London, we currently work across eight London boroughs.
Following expert consultation, we are now seeking an experienced, solution-focussed Head of Finance and IT to join our Senior Management Team. This role oversees the financial operations and drives the development of our integrated IT strategy, ensuring first-class financial and IT service across the organisation.
In this role you will ensure timely and accurate management and financial reporting across the organisation, fostering a culture of financial accountability and ensuring that all stakeholders have a sense of co-ownership of this; working closely with the senior management team you will support grant applications to ensure that the terms and conditions of these grants are understood and complied with. You will also manage our cloud-based IT services to support the delivery of our strategic plan, ensuring best value IT across the organisation.
The ideal candidate will be a qualified accountant (ACCA, ACA, CIMA, or CIPFA) with a solid understanding of IT systems management. They will have proven experience in both financial and IT leadership roles, working closely with senior managers and collaborating with a range of internal and external stakeholders at senior levels. Strong analytical and communication skills are essential, along with the ability to present complex financial data to diverse audiences to ensure the organisation's financial sustainability. Experience in the charity sector and in developing financial strategy is essential for this role.
In return, the post holder will benefit from being part of a well-established and supportive finance function and Senior Leadership Team.
Full details of the role are outlined in the job description and background information.
Closing date: Please note, applications will be shortlisted and interviewed on a rolling basis.
Centre 404 is dedicated to staff development and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and the children we support, and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.
We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
How to apply: Please submit a CV along with a cover statement addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the person specification in your statement and explain how you meet the criteria.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us:
Supporting carers across North Central London. We are a leading charity dedicated to providing reliable and accessible support for informal carers in Barnet. We are managing an exciting new project supporting carers for individuals who are in hospital (or about to be discharged) across North Central London (Barnet, Camden, Enfield, Haringey and Islington).
Purpose of role:
As Project Manager for the North Central London Carers Support Project, key responsibilities will include overseeing the execution and development of the project as well as ensuring day-to-day communications with providers across North Central London. The postholder will liaise with NHS bodies, local authority commissioners and carers organisations across North Central London.
Project Overview:
The North Central London (NCL) Carers Support Project aims to support carers across the NCL footprint by connecting carers supporting people in hospitals to one of the five carers organisations operating across North Central London (Barnet, Camden, Enfield, Islington and Haringey). The key focus will be to increase support to carers who are involved in the discharge of the person they care for.
Main responsibilities:
- Oversight of NCL Carers Support Project: to include liaison with the multiple organisations involved including local authority commissioners, carers support organisations and NHS providers.
- Planning: Develop plans for ongoing development of the project, including the creation/co-ordination of carer-facing information, carers awareness training for NHS staff and reporting.
- Training: Deliver carers awareness training to NHS staff across NCL and support any staff with use of the registration platform.
- Monitoring and data reporting: With the support of other project staff, ensure that project data is reported on appropriately to all parties as agreed.
- Communication: Maintain clear and open communication with multiple stakeholders, providing regular updates on the project and ensure ongoing communication with providers at all levels.
- Budget management: Monitor and control project resources (i.e. marketing and collateral materials) and ensure the efficient use of those resources.
- Continuous improvement: Identify opportunities for improvements in the project and implement changes where appropriate.
Key skills:
- Project Management: Knowledge and experience of project management and a proven track record of proactively delivering successful results.
- Communication: Strong verbal and written communication skills. Some experience of delivering training would be an advantage.
- Stakeholder management: Ability to build trust and credibility with a wide range of diverse stakeholders.
- Organisational Skills: Excellent planning and organisational skills.
- Time Management: Ability to manage time effectively and meet deadlines.
- Problem-Solving and Critical Thinking: to be able to put forward detailed plans and develop solutions to ensure the successful delivery of the project.
- Adaptability: Flexibility to adapt to changing requirements.
About you:
- You will be a degree or master’s degree holder in IT, business, management or another related field.
- You will be willing to travel across the NCL footprint (Barnet, Camden, Enfield, Haringey and Islington) as majority of the activity will be field based.
- Ability to travel independently ideally with own transport.
- Knowledge of the needs of informal carers as well as an understanding of the NHS would be desirable.
- You also need to be eligible to work in the UK.
- Due to the nature of the role a full, enhanced DBS is required as well as two satisfactory references.
Benefits:
- Flexible working hours
- 25 days annual leave, plus bank holidays and a day off on your birthday
- Pension
- Eye-care vouchers
- Friendly, supportive and inclusive team culture.
Schedule: Monday to Friday
Project management experience: 2 years plus
Training experience: desirable
NHS experience/knowledge: desirable
Knowledge of the community and geography of the local area: desirable.
Interviews: w/c 3rd March 2025
Job starting date: TBC
Closing Date: 24th February 2025
We reserve the right to close this vacancy before the advertised closing date should we receive a significant number of applications.
Please note that CVs submitted without a covering letter will not be considered.
The client requests no contact from agencies or media sales.
Day Care Officer – Day Care Centres
Age UK Camden Day Care Centres are looking to recruit a Day Care Officer to cover 15 hours a week in shifts (Monday, Thursday and Friday) across our two Day Care Centres.
Our Centres provide a wide range of activities as well as being a specialist Day Care Centres caring for older people with complex needs. The Day Care Centres also provide a hot lunch and a range of special events.
We have a dedicated, specialist team supporting people with care needs, including those living with mild - moderate dementia and complex needs.
The successful candidate will:
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Have shared responsibility in the team for the implementation of a comprehensive service of care and support for service users
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Act as a key worker for individual clients
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Deliver holistic and person centred wellbeing services which provide service users with social interaction and support to maintain their personal interests.
Salary: Starting at £24,760.36 pa incl. London Weighting for 35 hpw - pro rata for part time which is £10,611.58 pa for 15 hours per week)
(Staff work across both centres so need to be able to travel to Kings Cross and Hampstead. Shifts range in times across the day and you must be able to work all the various shifts)
Contract Type: Permanent
Closing date: Monday 24th February 2025 – 9 am
Interview date: TBC
As part of the application process you will be asked to submit a completed application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the Job
Hammersmith and Fulham, Ealing and Hounslow Mind have secured funding from the National Lottery Community Fund to deliver a new outreach programme, designed to increase awareness and access to mental health support for children, young people (CYP) and families from underserved communities, or who may not be able to travel to use our services. This key new post will focus on engaging parents and carers to increase their understanding of mental health, grow confidence in supporting their children, and to navigate the landscape of available services.
Job Summary
- Launching a parental peer support group offered at our Circle café in Ealing and in the other community-based locations.
- Developing engaging and accessible resources that increase awareness and understanding of CYP and parental mental health issues.
- Upskill HFEH Mind practitioners on engaging with parents from diverse communities who do not currently access our support.
- Work alongside detached community workers to attend community groups and partner agencies.
- Create and manage partnerships with local community groups.
- Training of parental champions, who conduct awareness raising in the community.
Key Responsibilities
- Develop the parental-based provision offered by HFEH Mind, including parental peer support group and champions’ programmes.
- Use trauma informed approaches (e.g., ARC, Tree of Life) to support CYP and their parents and carers.
- Develop partnerships with local community agencies for the purposes of joint working and outreach.
- Help CYP and parents to overcome logistical challenges to accessing support.
- Participate in a mapping exercise of local communities, languages and knowledge of mental health.
- Signpost anyone accessing the provision to appropriate and local on-going support; and build up your knowledge and networks of such support.
- Deliver interventions at our Circle and community settings.
- Meet the KPIs and complete outcome measurements required by our funder and in order to improve and develop our support.
- Work with the Fundraising department to support ideas for new funding.
- Work alongside our young advisors and parental support group to ensure new ideas for engagement are co-produced.
- Understand and implement safeguarding procedures, and be familiar with safeguarding law, and how it applies to our work.
- Document work done on our database, and ensure that service user feedback can be recorded, and can provide evidence of our effectiveness.
You will have:
- At least 2 years of experience of working with CYP and parents, with an understanding of mental health.
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An understanding of the mental health landscape of services for children and young people, and what the barriers to access may be.
- A person-centred approach to work.
- A creative outlook on work, and ability to develop new ideas.
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Working knowledge of child and adult safeguarding.
Hours for this role:
- 10am - 6pm
- Occasional evenings or weekends
Please see full list of requirements for the role in JD.
Benefits of working with us
- Contributory Pension Scheme
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
- Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
- Cycle to Work Scheme
- Employee Assistance Programme (EAP) including free counselling sessions
- Paid time off for medical appointments
- Training and personal development opportunities
- Access to shared resources and training opportunities via Mind Federated Network
How to apply
Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Service Manager
Hours: Full Time
Location: Mitcham
Background to the Role
Jigsaw4u provides a range of services for children, young people, families and communities experiencing complex social and emotional difficulties. We are looking for a Service Manager to oversee and manage our three key services: Advocacy & Independent Visiting, Carers Peer Support and the Wilson Wellbeing Centre. This role involves service management, team leadership, stakeholder engagement, safeguarding, and income generation. The ideal candidate will have at least five years’ experience working with children and families, proven skills in team management and service delivery, and strong knowledge of safeguarding policies.
Responsibilities include supervising staff and volunteers, developing partnerships and ensuring service quality. This full-time (35 hours/week) role is based at Jigsaw4u HQ and the Wilson Wellbeing Centre, offering a competitive salary.
If you are passionate about making a difference, apply now!
If you are successful with the initial screening, you will be asked to complete a Jigsaw4u application form before we consider you for interview.
Helping children, young people and families in South West London put the pieces back together following social and emotional difficulties.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to play a vital role in transforming the lives of those affected by cancer? At The Mulberry Centre, we are dedicated to providing comprehensive support to people facing cancer, their families, and those grieving a loss. As we approach our milestone 25th anniversary in 2026 and celebrate exciting new developments, including the launch of the Ambulatory Diagnostic Centre at West Middlesex University Hospital, we need a compassionate and driven individual to join our team.
This is more than just a job, it’s an opportunity to make a tangible impact within our community. You’ll be the first point of contact for anyone accessing our vital services, providing personalised, holistic cancer information and support both at our Centre and in community and healthcare settings. As part of our committed team, you’ll help us build strong relationships with local health professionals and ensure the highest standard of support to those who need it most.
Working closely with the Head of Client Services, you will register clients and be at the forefront of cancer prevention initiatives. If you’re someone with a recognised counselling qualification (or equivalent), exceptional people skills, and the ability to manage sensitive conversations, this could be the perfect role for you.
This is your chance to contribute to a growing, award-winning charity that is making a real difference in the fight against cancer. If you're passionate about supporting people at some of their most vulnerable times and want to be part of a team that's dedicated to creating lasting impact, we want to hear from you.
To apply, candidates must submit a comprehensive CV along with a covering letter. The covering letter should include a supporting statement that demonstrates how you meet the personal specification for the role. Please note that applications will only be considered if both documents are provided.
The client requests no contact from agencies or media sales.
Background to the role
Age UK East London are recruiting a Senior Information Officer to join our growing information and advice team. We support thousands of people a year to maximise their income, challenge decisions and ensure that they understand their rights and entitlements.
Job description
Job Purpose
- We support some of the most deprived communities in the UK, tackling poverty and health inequality while promoting independence and well-being. Working in well networked and integrated systems you will make a key contribution to improving the lives of adults, their carers and the wider community.
- As a Senior Information Officer at AUKEL you will provide be responsible for the smooth operating of our ‘front door’. Your will ensure that people get a timely and professional response from us whether they contact by email, telephone, or by dropping-in to one of our centres. You will line manage a small team of information officers, ensure the service runs efficiently and effectively, and is properly integrated with all our wider services. You will help clients with their enquiries by providing accurate information, signposting, and referral. You will also triage referrals from professionals and ensure that every query gets appropriately responded to by the appropriate member of our team.
Key Tasks
- Support the growth and development of the AUKEL helpline to meet demand and support wider AUKEL Strategy.
- Line Manage information officers to Advice Quality Standard and in line with relevant legislation.
- Compile rotas and ensure that there is always adequate cover on the helpline and support the day to day running of the AUKEL front door.
- Develop and maintain a comprehensive, up to date directory of local services for AUKEL and the wider community.
- Provide information, signposting and referrals to older people and their carers on matters of social welfare, housing, health and social care etc.
- Carry out accurate welfare benefit calculations.
- Oversee referrals and enquiries for the advice team ensuring that referrals for case work are appropriate.
- Ensure that all evaluation and monitoring information is collated and available for funding reports.
- Ensure the reception areas are kept stocked with up-to-date information resources and all literature is current and accurate.
- Ensure our ‘front door’ services are accessible to all older people.
General
- To meet regularly with Advice Service Manager for support, supervision and appraisal.
- To attend team and staff meetings, (and other meetings) as required.
- To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
- To undertake all training required to fulfil the role.
- To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including: EDI, Health & Safety, Confidentiality, Complaints, Data Protection, Safeguarding Vulnerable Adults.
Functional Links
- The role reports to the Advice Service Manager.
Person Specification
Experience
Essential
- Minimum of 2 years’ experience working in an information and/or advice service, or similar helpline.Demonstrable experience in Social Welfare Policy and practice inc. Social Welfare, Housing, Care Act etc.
Desirable
- Experience of working on busy helpline.
- Holds NVQ Level 3 Advice & Guidance, or equivalent qualification and experience.
Knowledge & Understanding
Essential
- Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
- Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
- Understanding of Data Protection and Privacy in policy and practice.
- Knowledge and understanding of local health, social care and voluntary community sector services.
Desirable
- Knowledge of service available locally to residents and their carers.
- Experience of supporting older people and knowledge of the issues affecting them.
Skills/Attributes
Essential
- Good IT skills
- Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
- Commitment to learning and development and reflective practice.
- Excellent written and verbal communication.
Additional Requirements
- This post is subject to the relevant check through the Disclosure & Barring Service (DBS).
- Flexibility in working hours to meet organisational needs.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the Job
Hammersmith and Fulham, Ealing and Hounslow Mind have secured funding from the National Lottery Community Fund to deliver a new outreach programme, designed to increase awareness and access to mental health support for children, young people (CYP) and families from underserved communities, children who may not be in school, or who may not be able to travel to use our services. Utilising your skills in engaging young people where they are, these roles are a key part of ensuring our work supports any young people who need our services.
Job Summary
The role includes:
- Delivering direct outreach with young people to raise awareness of mental health support and pathways.
- Providing detached mental health services within the community to address challenges in a non-clinical environment.
- Using your skills to develop engaging resources that increase awareness and understanding of youth mental health issues, and adapt them to different languages and local communities.
- Work alongside our Parental Engagement Practitioner to deliver with community groups and partner agencies, raising awareness throughout diverse communities across our boroughs.
- Create and manage partnerships with local community groups for the purposes of raising awareness and increasing access.
Key Responsibilities
- Work with your team to develop children and young people’s outreach provision offered by HFEH Mind, using creative approaches to engage CYP.
- Help CYP and parents to overcome logistical challenges to accessing support.
- Work in partnership with community organisations to work with underserved groups including boys and young people from minority ethnic backgrounds.
- Offer direct outreach support to young people who have been excluded from school or with emotionally based school avoidance.
- Participate in a mapping exercise of local communities, languages and knowledge of mental health.
- Use trauma informed approaches (e.g., ARC, Tree of Life) to support children, young people and their parents and carers.
- Signpost anyone accessing the provision to appropriate and local on-going support; and build up your knowledge and networks of such support.
- Deliver interventions in community settings and at our Circle site.
- Meet the KPIs and outcomes of our Lottery funding.
- Work alongside our young advisors and parental support group to ensure new ideas for engagement are co-produced
- Understand and implement safeguarding procedures, and be familiar with safeguarding law, and how it applies to our work.
- Document work done on our database, and ensure that service user feedback can be recorded, and can provide evidence of our effectiveness.
You will have:
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Experience of working with children and young people and parents, with an understanding of mental health.
-
A person-centred approach to work.
- Demonstrable commitment, knowledge and understanding of equality and diversity issues and the ability to integrate into your work.
- A creative outlook on work, and ability to develop new ideas.
- The ability to engage with children, young people and parents and carers who may not have accessed any previous mental health support.
Hours for this role:
-
12pm - 8pm
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Some weekends and later evenings
Please see full list of requirements for the role in JD.
Benefits of working with us
- Contributory Pension Scheme
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
- Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
- Cycle to Work Scheme
- Employee Assistance Programme (EAP) including free counselling sessions
- Paid time off for medical appointments
- Training and personal development opportunities
- Access to shared resources and training opportunities via Mind Federated Network
How to apply
Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Book Aid International we are delighted to be recruiting a new Trusts Manager. This role is responsible for Book Aid International’s diverse portfolio of existing trust and foundation funders, as well as securing funding from new trusts to support the delivery and expansion of our transformative work.
As part of a dedicated small team, you’ll receive support from the Head of Fundraising and key staff to ensure successful applications, while also having the opportunity to shape and take ownership of the trust fundraising strategy and income stream.
The ideal candidate will be inspired by and committed to our vision of a world where everyone has access to books.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We currently have an exciting opportunity for a Development and Marketing Manager to lead and support The Mason Foundation's future growth and development through a robust social media strategy and development of external and internal comms.
You will be passionate about making a difference, with a successful track record in creating engaging and meaningful resources (such as training presentations and associated IP) the individual will also be confident in creating a strong social media presence across multiple platforms, developing and delivering a social media and marketing strategy aimed at building brand awareness.
You will be a team player and understand the need to work seamlessly in collaboration with multiple agencies including local authority, corporate and third sector partners, to help ensure high quality delivery of our services, to our communities.
The Development and Marketing Manager will need to embrace a ‘make it happen’ working environment, with constant dedication and a passion for making a difference as part of a committed charity, supporting disadvantaged communities.
In return, you get to work for a great, growing charity with likeminded people with a competitive salary.
Who are we?
The Mason Foundation is a national charity that supports vulnerable communities and individuals to live happier, healthier, fulfilled lives. Through our programmes we reduce inequalities, empower communities and drive meaningful, sustainable change.
The Mason Foundation delivers people centred services, projects, and training, through its specialist wellbeing and employment programmes including
‘The Community Mile’ - supporting inclusive, community led starting point physical activity centred around ‘1 Mile’
‘Propel’ - supporting young people with learning disabilities, into meaningful and sustainable employment
Bespoke Community Impact projects – supporting and empowering communities to co-develop and deliver impactful and meaningful change.
All Mason Foundation activities are centred around empowering positive and sustainable change.
All offers of employment are conditional upon you signing the contract of employment and:
· Two satisfactory references
· Proof of attainment of qualifications
· Evidence of your right to work in the United Kingdom; and
· If applicable, satisfactory Disclosure and Barring Service (DBS) check.
The Mason Foundation is an equal opportunities employer and proud to be a Disability Confident Employer. We positively encourage applications from candidates regardless of sex, race or ethnicity, nationality, disability, age, sexual orientation, gender identity or expression, religion, or belief, marital or civil partnership status, parental or carer status, education, socioeconomic background, pregnancy or maternity, or any other characteristic protected under equality legislation.
We are especially keen to encourage and welcome applications from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and candidates who are Black or People of Colour. Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process.
Our mission is to remove barriers, provide opportunities to build lasting friendships, celebrate inclusivity, and reduce inequalities.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a tangible impact in the charity sector? This is an exciting opportunity to join The Mulberry Centre at a pivotal time. As we celebrate our 25th anniversary in 2026 and prepare for a series of high-profile fundraising initiatives, this is your chance to be part of something truly special. With the launch of the new Ambulatory Diagnostic Centre at West Middlesex University Hospital, we’re ready to enhance our collaboration with local NHS services and broaden our impact within the community.
We’re looking for someone with a background in the charity sector to help us drive forward our fundraising ambitions. Since 2001, The Mulberry Centre has been providing essential cancer information and support services to over 18,000 people. With our income now exceeding £750,000 and growing fast, we’re set to expand even further and we need someone like you to help secure the vital funding that will enable this growth.
In this role, you’ll work alongside our Head of Fundraising and Engagement to develop and implement fundraising strategies, focusing on securing new funding from trusts and foundations. You’ll write compelling proposals that secure support and cultivate relationships with funders to ensure long-term engagement. Your efforts will directly contribute to our mission of providing life-changing support to those affected by cancer.
If you’re a self-starter who thrives in a dynamic environment, can juggle multiple priorities, and is eager to make a real impact, we’d love to hear from you.
To apply, candidates must submit a comprehensive CV along with a covering letter. The covering letter should include a supporting statement that demonstrates how you meet the personal specification for the role. Please note that applications will only be considered if both documents are provided.
The client requests no contact from agencies or media sales.