Care Jobs

Team Leader (Leading Adult Social Care Support Workers), L'Arche Ipswich

ABOUT THE ROLE

Hours of work: 40 hours per week including evenings and weekends

Salary: £27,336 per annum

Place of work: L'Arche Ipswich Community Houses, Ipswich

Contract type: Permanent

Closing date: Friday 26 July 2024, 5pm

As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:

• Joining shared meals since cooking and having a meal together is what we are all about
• Paid sick pay, up to a maximum of 7wks (depending on length of service)
• Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request)
• Interest free loans and salary advances available
• Free eye tests and a contribution towards the cost of glasses if you need them for work
• Free DBS / PVG checks
• Free SSSC registration
• Free Blue Light Card
• Professional membership fees paid if they are directly relevant to your role
• Free Employee Assistance Programme available to everyone
• Up to 5 days paid compassionate leave
• Up to 6 days paid (pro rata) for time off for emergency dependents leave
• Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
• Paid mileage costs at HMRC rate
• Working from Home Allowance for those in office-based roles but for whom no office is provided
• Specialist bereavement counselling for employees and their family members
• Free Life Assurance up to 4 times gross annual salary
• Access to the Bike to Work scheme

Main purpose of the role:

As Team Leader you will line manage a team of adult social care Support Workers who support adults with learning disabilities, in a supported Living house.

The Team Leader supports the Registered Care Manager in creating and promoting community and a sense of home, leading the service delivery in line with L’Arche values, traditions and standards, and the requirements of the Care Quality Commission [CQC]. 

As our Team Leader, you will be responsible for the smooth and safe running of one of our supported living houses. This will include managing and creating the monthly rotas, updating and managing digital care plans and risk assessments, supporting and supervising assistants (including inducting new team members).  Also, overseeing reporting such as medication records, health and safety, and quality assurance checks, implementing the planning and undertaking of meaningful activity, taking part in support reviews, ensuring training is relevant and up to date, and working as part of the senior leadership team to maintain a high quality of care.

Essential Criteria

• Experience of leadership in adult social care in a supported living or care home setting;
• A record of accomplishment of effectively leading and managing team performance, such as providing clear objectives, reviewing outcomes, putting in place develpment plans, and taking appropriate action to deal with poor performance;
• Ability to guide, support and teach the essential skills of supporting people with disabilities;
• Supportive of the identity, mission and values of L'Arche and enthusiastic about working within a community organisation rated Outstanding by the CQC;
• Level 3 Health & Social Care Diploma (adult care) or equivalent, or proven ability and equivalent experience combined with willingness to study at this level in accordance with community policy;

ABOUT L'ARCHE IPSWICH

L’Arche Ipswich is more than just a service provider; we are a diverse, inclusive community of 30+ people with and without learning disabilities who live, work and celebrate together. Our aim is to provide a place of belonging to help people with learning disabilities live independent yet connected lives.

We pride ourselves on being diverse and inclusive, with our service users being at the heart of all that we do in a safe, caring, dynamic and fun way.

Alongside our regulated person-centred support, we also have a strong spiritual ethos within the organisation, maintaining close meaningful working relationships with our service users, their families, and those living outside of the immediate L’Arche Ipswich community. Attendance to festivals, weekend breaks, community gatherings and birthday celebrations are a consistent tradition for all of us that brings everyone together on a regular basis.

A full job description and person specification can be found in the Recruitment Pack.

The closing date is 5pm on Friday 26 July 2024. Interviews will take place in person in the week beginning Monday 29 July. 

To apply, please read the full job description and person specification and answer the questions on our online application form. 

Please also read our privacy notice for job applicants.

We're looking for a Supporter Care Officer to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!

About the role

Based within the Fundraising Team, this role is responsible for providing exceptional supporter care to our donors and fundraisers, ensuring accurate record keeping and reporting, and supporting various income streams for the charity including individual giving and community fundraising. It is an important role within the Fundraising and Communications Department, which is responsible for raising the profile of the organisation and the experiences of those we are here to help, and mobilising support to the cause.

This role will help acquire and steward existing and prospective supporters, including individuals, schools and faith groups taking part in fundraising events and activities, as well as one-off and regular donors. It will ensure people receive an excellent supporter experience, so that both they feel valued and informed about the impact they are making.

Salary: £28,080 - £32,240 annual salary
Contract: Permanent 
Hours: 37.5, Monday to Friday 
Location: Canning Town/Hybrid 

Other responsibilities include

Supporter Experience

• Be the first point of contact for all fundraising enquiries, providing information, support and materials quickly and efficiently.
• Ensure that supporters receive timely and relevant charity updates and thanks, and that all scheduled communications add value to the relationship.
• Assist in organising acquisition and donor care events (in-person and online), showcasing the service and encouraging a deeper connection to the cause.

Fundraising Administration and Best Practice

• Manage and update supporter records and report on fundraising activity and performance.
• Work with the Fundraising and Finance Teams to process donations and reconcile fundraising income.
• Prepare supporter data analysis reports to support planned activity.
• Assist with fundraising, marketing projects, and campaigns.
• Ensure activity and communications meet fundraising best practice, as well as our brand guidelines and organisational values.
• Ensure supporter data is handled sensitively and in line with data protection and our privacy policy.
• Keep up to date with fundraising best practice and legislation.
• Maintain a comprehensive knowledge of the organisation’s service provision and impact.

Community Fundraising and Individual Giving

• Lead on relationships with existing community supporters, including fundraisers, schools and faith groups, ensuring an excellent supporter experience.
• Help to identify opportunities to grow our community of supporters, and plan engagement initiatives and events that raise the profile of the organisation and lead to increasing levels of public support.
• Work with colleagues to acquire new supporters using a planned process of cultivation, conversion and stewardship.
• Support the Senior Individual Giving and Legacies Officer and Senior Philanthropy Officer to develop and implement campaigns and donor journeys.

Volunteering and Gifts in Kind

• Work collaboratively with volunteers and the Community Partnerships Team to ensure adequate support for fundraising activity and outreach opportunities.
• Work collaboratively with the Facilities Team to maintain and develop our food donation programme.

General

• To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.
• To undertake such other duties within the competence of the post holder which may be required from time to time.

About you
Experience and skills

• Experience in an administrative role
• Excellent IT skills, working with a variety of systems including Microsoft packages and databases
• Strong planning and organisational skills including personal self-management, work administration, reporting and follow-up
• Understanding of the principles of and being passionate about supporter care

Abilities

• Communicate effectively, verbally and in writing, to internal and external stakeholders
• Build strong working relationships with supporters of all levels
• Work in a logical, organised manner with a high level of attention to detail
• Able to multi-task and be comfortable working as part of a small team, as well as independently

Personal qualities

• Proactive individual with a positive attitude who can work collaboratively across teams to achieve excellent outcomes
• Focused and results driven, with a readiness to seize new opportunities and source new ideas
• Creative and lateral thinker with a flexible attitude to changing priorities and environment
• Commitment to advancing mission and values of Your Place
• Willingness to work outside of normal office hours if and when required

Desirable criteria

• Experience working in fundraising environment
• Experience using a supporter database
• Knowledge of Code of Fundraising Practice, and fundraising laws and regulations
• Strong interest in working for a homelessness charity
• Committed to continuing professional development

About applying

When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Your responsibilities will include supporting the setup of a national Care Worker Advisory Board and Champions Board, organising monthly online sessions, facilitating roundtables, and arranging conferences in collaboration with the Advisory Board members and the wider CWC team. This home based role can be based anywhere in England, but you must be available to attend team meetings in Central London every 12 weeks.

We are seeking a dynamic and motivated individual to join our team as a Project Coordinator. Reporting to our Head of Policy and Projects, you will be instrumental in organising and coordinating various initiatives aimed at amplifying the voices of care workers.

Join our passionate team at The Care Workers’ Charity, where we are committed to advocating for the rights and voices of care workers across the UK. We believe in fostering positive change and empowering care workers to be heard. As a Project Coordinator, you will play a vital role in driving our advocacy and campaigning efforts, working across multiple projects to support our mission. 

You need to have:

· Experience of project coordination and working collaboratively within an organisation

· Strong communication and interpersonal skills

· The ability to negotiate and to build and maintain good working relationships, up to and including senior management  level

· Demonstrated ability in co-production

· Experience in organising online and offline events

 Please read the attached job description and apply if you meet the above and other criteria listed in the JD. 

Note: We are committed to creating a diverse and inclusive workplace. We particularly encourage applications from people from Black, Asian and minority ethnic backgrounds and those who have lived experience of care work.

JOB DESCRIPTION:

Reports to: Supporter Care Manager

Liaises with:

• Supporter Care Manager
• Supporter Care Officer
• Database Manager
• Database Officer
• Acquisition Manager
• Giving and Engagement Manager
• Legacy & In memoriam Manager
• Communications & Digital Team
• Senior Operations Manager
• Finance Department
• Partnerships Department

Job location: London

Contract: Permanent

Salary: £25K

Purpose of Role: 

Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities:

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
• Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage removal process and consent process
• Assist with sending out problem payment letters
• Assist with handling material requests and recording actions on Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.

Skills and Experience Required:

Essential:

• Excellent customer service for internal and external stakeholders
• Written and verbal communications skills
• Excellent phone manner
• Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
• Degree or equivalent qualification (i.e. marketing qualification).
• Attitude of continuous improvement, and lifelong learning.
• At least two years’ experience in a junior supporter care or administrative role
• Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
• Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
• Experience of outward facing donor stewardship, and relationship building.
• Excellent organisational and time management skills.
• Ability to prioritise workload, meet deadlines and possess problem solving skills.
• Ability to multitask and work in a fast-paced environment
• Can work on own initiative and be able to show initiative.

Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations. 

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.

Triangle of Care UK Programme Lead

35 hours per week

Level 4:  £42,000 - £45,000 per annum

Hybrid working

• Do you have a commitment to driving service improvement at scale for carers across a range of sectors and different providers? 
• Do you enjoy developing and managing diverse stakeholder relationships with carers, practitioners and policy makers?
• Do you have a sound strategic understanding of the challenges that are faced by NHS and Local Authority services in achieving effective support for carers?

If so, Carers Trust would like to hear from you! 

The Triangle of Care UK Programme Lead has responsibility for managing the implementation of the Triangle of Care.  This dynamic quality improvement framework, pioneered by carers within secondary mental health settings and now recognised within wider national policy,  is based on six principles which health and care providers can use to include and support unpaid carers, staff and those receiving care.

This role is the key point of communication for Triangle of Care members, leading on delivery of the Triangle of Care peer review and accreditation process and working closely with the Director of UK Network & Innovation and Executive Director of Programmes & Impact to grow and diversify the programme, in line with Carers Trust 2022-25 Strategy. 

Our ideal candidate will have:

• Experience of working with others to develop and deliver a programme of stakeholder engagement nationally and locally
• An understanding of the carer landscape across statutory services, particularly in relation to secondary mental health services
• An understanding of Business and Product development in the context of a scheme or initiative that delivers a paid-for or ‘freemium' model
• Experience of developing and/or leading quality assurance and improvement projects
• Evidence of creating and cultivating new relationships and ways of working
• Effective communication skills (verbal and written) that can be flexed across a diverse range of audiences

Role Purpose

To create and maintain an effective wholistic service to the Community of 9 Religious Sisters resident in a single property in Colchester.

To establish and maintain effective services and standards including administration and record keeping, for the individual Sisters and for the smooth running and upkeep of the house.

To ensure healthcare assessments of Sisters needs are undertaken and that direct payments for their care are negotiated with the local authority, together with any further allowances to which they are entitled.

To and create a warm, comfortable and safe environment for the Sisters, offering flexibility and a range of support and care, enabling them to live their lives as safely, comfortably and independently as they can, with staff in place to support them.

To liaise with the Sisters in the Community and to work alongside them in creating and maintaining a happy, safe and welcoming home which provides high levels of support and care.

Principal Duties:

A Health and Wellbeing:  Main tasks

 · appointing, leading, training and co-ordinating a team of carers to provide adequate and appropriate 24/7 care

· preparing staff rotas and leading staff meetings as and when needed.

· facilitating the health and wellbeing of the sisters as requested by:

o Making health related appointments and driving/arranging transport for Sisters to and from such appointments.

o Accompanying residents to appointments and undertaking hospital visits as required, in agreement with the Community. Or allocating another carer to do the same

o Arranging for visits from medical and health professional visits (eg: District nurses, care staff, Physiotherapy etc.) as required.

o  ensuring Sisters who are unwell are provided with meals in their rooms if required

o sitting with Sisters and read to them and help with email and personal correspondence, if requested.

o Being aware of any changing needs and circumstances in Sister’s health and wellbeing and agree and arrange for additional support to meet the particular needs of the Sisters.

o As requested, providing additional personal support to a Sister who may have a health concern requiring additional help. This might on occasion, include some help with dressing and personal care.

o helping the Sisters with use of technology as requested including helping with emails and finding things online.

o encouraging and assisting those community members who want to be involved in gardening or any other activity.

B In conjunction with the Community Operations manager:

· To ensure that high levels of cleanliness are maintained, working with the contract cleaners.

· To liaise with the individuals providing those services if any changes or additional tasks are required.

· To understand and assist with all health and safety requirements and statutory obligations, in relation to the buildings and contents of the premises.

· To act on and record any accidents and safety concerns in a timely manner.

C Domestic needs: 

· To assist with the Sisters’ laundry as and when they require it.

· To ensure all curtains and bedlinen are cleaned and replaced when needed, as agreed by the Sisters.

· To ensure household equipment is maintained in accordance with legislation and needs and discuss and agree any replacement or additional equipment when required.

D Meals

· to employ and oversee kitchen/cooking staff as needed to ensure all meal and dietary requirements are met

· To undertake shopping for household requirements where required.

· To set up online shopping for the Sisters, liaising with them about their needs and helping them with this.

E General

· To facilitate the best use of the building for the Sister’s welfare and undertake practical tasks in relation to this as required.

· To ensure cover for all services is provided at all times and that the community is aware of any cover arrangements.

· To assist with the organisation of occasional events and funerals at the request of the Sisters.

· If requested, to make arrangements for refreshments for individuals, groups and meetings.

· To undertake any other duties that can reasonably be required of the role.

 Personal Requirements:

A background in healthcare and supervising staff

Confident driver with clean driving licence

Knowledge of the care sector including accessing services and local authority allowances

Able to maintain confidentiality

Appreciation of the Catholic ethos of the house

Full DBS clearance for this role

Ability Housing Association is seeking a dedicated Business Development Manager to lead and develop our care and support services and build relationships with key partners. If you have a proven track record in business development, strong networking and relationship-building skills, and a drive to create new opportunities, we want to hear from you!

About Us:

Ability Housing Association is a well-established Charity and Registered Provider committed to delivering high-quality social care services to individuals in need. We work closely with local authorities, healthcare providers, and other stakeholders to deliver exceptional care and support to our customers. Join our dynamic team and contribute to our mission of enhancing the lives of those we serve.

About the Job:

As a Business Development Manager, you will play a crucial role in identifying and pursuing new business opportunities, building strategic partnerships, and overseeing the successful implementation of projects and initiatives such as submitting proposals to donors and funders for voluntary services which are ineligible for health and social care commissioned funding. Your expertise will be instrumental in driving growth, expanding our reach, and making a lasting impact in the social care sector.

What we need from You:

• Bachelor's degree in a relevant field, such as business, healthcare, or social care or equivalent demonstrable experience
• Proven track record of success in business development, particularly in the social care sector, with a record of winning new business contracts in excess of £1 million.
• Excellent communication, relationship-building, and negotiation skills.
• Strong project management skills, with the ability to oversee multiple initiatives simultaneously.
• Understanding of the social care landscape and regulatory environment.
• Ability to work independently and collaboratively, focusing on achieving business goals.
• Proficiency in relevant IT systems and tools, including CRM systems and Microsoft Office.

And in return we offer:

• Salary of £55 - £60k depending on skills, experience and qualifications
• 25 days annual leave each year PLUS bank holidays
• Hybrid Working and Flexible Working Opportunities
• Medical cash back scheme to cover every day health expenses and more
• 3 x life cover assurance with membership of our generous DC pension scheme

We are expanding one of our adult community services and are looking to recruit 5Residential Social Care Workers to join our team in Hazel Grove.

Have you ever wanted to make a difference to the lives of vulnerable adults?  Our service in Hazel Grove provides physical, clinical, health, emotional and social needs support enabling residents to fulfil the aims of their person-centred care plan.

The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of Children, Young People, and Adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.

Location – Hazel Grove, Stockport

Hours –37.5 hours per week (working 5 shifts each week over a 7-day rota, candidates must have the flexibility of working any day of the week – including weekends.)

Starting Salary - £23,412.00 per year (£12.01 per hour) with biennial increments.

Salary Enhancement -Sleep in payment of £96 per sleep and a 25% uplift on the hourly rate for weekend shifts.

Closing date Thursday 25 July 2024

About the position….

• The core tasks of a Residential Social Care Worker are to provide a caring, safe, secure and accepting environment that meets the physical, health, social needs and rights of the residents.
• The postholder will assist with the assessments of need and formulation of plans considering the wishes, feelings and Best Interests of the residents.
• You will undertake direct work that is designed to meet the needs of agreed care plans, enabling residents to reach their full potential.
• A number of administrative hours will be spent attending meetings, supervisions/appraisals, training and annual residents reviews.
• The RSCW will also undertake activities with the residents within the community.
• You will maintain accurate and up-to-date records of the work undertaken with the residents, completing written reports for planning meetings and statutory reviews.
• A part of this role is to undertake a range of domestic duties, including cooking and some cleaning ensuring compliance with health and safety policies.

What can you bring to the team?......

We are seeking Residential Social Care Workers who have previous experience of working in an adult residential setting and working unsociable hours.

Do you have flexibility to respond to the needs of the service and residents along with good communication and interpersonal skills?

We are seeking individuals who have an ability to write reports with good organisational and time management skills.

Trust benefits include:

• 27 days holiday plus 8 days bank holidays rising to 30 after 5 years, 33 years after 10 years
• Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Eligibility to apply for Blue Light card.
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications.
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance programme for you and adults at your home
• After you have successfully completed a 6-month probation period, you will undertake a QCF level 3 or 4 qualification with support from an assessor and supervision.

Apply now!

To discover the full details of this rewarding role within the Together Trust look at our Job Description.  The Job Pack outlines lots of information about the Trust.

Visit our website -

Take a look at our short video

Does this sound like you – if it does apply now.  Should you have any questions relating to this role please emailjobs_@_togethertrust_. org_. uk.  We would love to hear from you!

We may remove this advert should we find the successful candidates prior to the closing date therefore early applications are encouraged.

We currently do not provide sponsorship but we welcome applications from those who have the right to work in the UK.

We are a Real Living Wage employer.

Together Trust has committed to paying all staff a significantly higher salaries than the government minimum wage. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.

We are working in partnership with The Meath Epilepsy Charity, who are looking for an experienced Interim Head of Care, to oversee a large professional team and multi services that specialises in supporting and protecting people living with complex epilepsy and healthcare needs. 

The Interim Head of Care will oversee the care services, providing line management, guidance and advice in all areas of standards, legislation, CQC requirements, safeguarding and KLOEs, supporting the Registered Service Managers to deliver the best possible person-centred care in an enabling environment.

The Meath Epilepsy Charity, whose aim is to enhance the lives of people who have complex epilepsy and related disabilities, by ensuring they receive the support, expert care and encouragement required to build confidence, acquire new skills and maximise independence in their daily lives.

You will hold an appropriate Health & Social Care qualification, QCF Level 5, with experience of inspection processes with CQC and be able to ‘hit the ground running’.

You will demonstrate:

• Understanding of the fundamental standards and KLOEs, knowledge of the safeguarding regulations and required notifications to CQC.
• Ability to develop multiple teams to a high standard and achievement level, instilling a culture of performance and teamwork, and effective handling of employee relations issues.
• Excellent communication skills with the ability to communicate across all levels with internal and external stakeholders, including general public, trustees, professional bodies.
• Effective management of a number of services and multi disciplinary staff teams.
• Experience with Mental Capacity Act and DoLs and be able to guide and mentor managers through the process.
• Your ability to present KPI’s and adjust information sharing alongside trends and changes.

Ideally with 3 years in a senior management post in the care sector you will have previous experience in change management, the successful candidate will provide a strong management presence, developing people and practice, and establishing/modelling the positive culture of the company is fundamental to successfully carrying out this role.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date: 12 July 2024. Please note that when a suitable candidate is found the role will close early, so please apply without delay.

Are you seeking your next Head of Residential Care opportunity? Do you have previous experience in overseeing a large professional team and multi services that specialises in supporting and protecting people living with complex epilepsy and healthcare needs?

We are delighted to be working with The Meath, to recruit an experienced Head of Care for an initial period of 6 months.

The Meath is proud to offer a world of possibilities for the people that they support as well as opportunity, learning and progression to their teams. The Meath’s beautiful manor house, together with their high-needs facility, Bradbury House, and the Meath Skills and Enterprise Centre, are all set in landscaped grounds. A few minutes’ walk from the centre of Godalming and a stone’s throw from Godalming railway station. They are in a superb location, affording easy access to local amenities, whilst also offering peace and tranquillity.

Your role would be to oversee the care services, providing line management, guidance and advice in all areas of standards, legislation, CQC requirements, safeguarding and KLOEs. Support the Registered Service Managers.

Your duties as the Head of Care, will include, but not be limited to:

• Act as The Nominated Individual for The Meath and the point of contact for the CQC.
• Operate as a member of the SMT in the implementation of senior management decisions, sharing KPIs, business goals and The Meath Values.
• Ensure The Managers maintain current knowledge of CQC compliance and cascade required information to all staff.
• Support the implementation of “I” and “we statements”.
• Report to and take a proactive part in the Health and Social Care Sub-committee of board of Trustees and support delivery of recovery plans.
• Keep CEO informed of all safeguarding incidents.
• Monitor staff numbers and rotas to ensure that The Managers are maintaining safe numbers of support and that 1:1 additional hours are provided.
• To supervise and manage the registered Managers and lead the Managers’ team meetings and briefings.
• Monitor and guide the Managers to maintain paperwork required under legislation, e.g. CQC framework assessment requirements, MCA, DOLs and Safeguarding.
• Regularly attend all services, to monitor standards and provide feedback to the Managers as appropriate.
• Encourage communication and best practice by promoting an open environment for discussion providing the opportunity for constructive feedback.
• Be available in emergency situations to assist and support The Managers.
• To be conversant with and implement the Meath policies and procedures, taking an active role in their review and ensure they are adhered to.
• In collaboration with the Head of Risk and Compliance, oversee the annual KLOE audit process and ensure actions are completed effectively.

Essential:

• Must hold an appropriate Health & Social Care qualification, QCF Level 5.
• Understanding of the fundamental standards and KLOEs
• Knowledge of the safeguarding regulations and required notifications to CQC
• To be able to ‘hit the ground running’.
• To be able to communicate with the general public, trustees, professional bodies, and all other parties both written and verbal.
• Knowledge and experience using Microsoft programmes and Outlook calendars.
• Experience in managing a number of services and multi-disciplinary staff teams.
• Experience with MCA and DOLs and be able to guide and mentor managers through the process.
• To be able to present KPI’s and adjust information sharing alongside trends and changes.
• Experience of inspection process with CQC.

Desirable:

• Experience in developing multiple teams to a high standard and achievement level, instilling a culture of performance and teamwork
• Experience in employee relations issues
• Previous experience in change management within the care sector.
• 3 years in a senior management post in the care sector.

What’s on offer:

You will be entitled to an excellent benefits package and enjoy a great working environment and practices:

• Excellent salary - up to £65,000 per annum.
• 25 days annual leave (plus bank holidays)
• Generous pension Scheme – employer 7% contribution / employee 5% contribution.
• Health policy (cash back policy for optical, dental, therapy treatments & consultations).
• Free on-Site Gym
• Godalming station less than 5 mins walk away / free car parking on-site.
• DBS free of charge.
• Free on-site parking.
• Enhanced company sick pay.
• Employee referral programme

At the heart of our fundraising and marketing strategy is a real focus on building lasting, meaningful, and relevant relationships with all our supporters, demonstrating the importance and value of the contributions that they make. Our Individual Giving programme makes up a considerable proportion of our total income and the primary responsibility for this role is providing important support for this vital programme. You’ll love talking to our supporters, taking time to understand them, listen to what they are interested in and making sure they feel valued. Starlight’s reputation for supporter care will really matter to you and you’ll naturally want to be accurate, efficient and effective in dealing 3 with queries, handling and recording donations on CRM and ensuring that appropriate and timely responses are sent to all supporters. You’ll also enjoy developing your fundraising skills and supporting Individual Giving activities to ensure we are delivering the best activities for our supporters to drive more donations. With your experience and expertise, you’ll support our reputation for positive, warm touchpoints and excellent customer service.

The Primary Care Network (PCN) Cancer Care Coordination Service provides an improved experience for patients beyond their interactions with clinical services. Working within a network of GP surgeries, we support both patients and clinicians, contributing to the overall holistic approach to supporting those living with cancer. This integrates the ‘beyond medicine’ approaches offered by the Voluntary and Community Sector (VCS) into the cancer pathway. The service undertakes holistic needs assessments and provides practical and emotional support, acting as a single point of access for patients on the cancer pathway. Working closely with clinical staff and additional roles, this role ensures a more integrated approach across the Health and Social Care sector.

This post is an exciting opportunity to work with Nottingham City’s PCN 8 (Clifton and Meadows). Using the Macmillan Electronic Holistic Needs Assessment to support Cancer Care Reviews will ensure patients have access to the right support for all their non-clinical needs. The post will also work on the preventative agenda, supporting uptake of cancer screening across the PCNs and supporting the practices within the PCNs to deliver their improvement plan around early diagnosis of cancer (in line with NHS England and NHS Improvement - QOF Quality Improvement domain 20/21 – Early diagnosis of cancer). The post holder will be expected to work a significant proportion of their time within the PCN areas, both within the community and within GP surgeries.

Job Purpose and Objectives

• Work in partnership with the practice staff, inclusive of link workers to ensure referral pathways are clear and criteria for accessing the Gateway is understood.
• Monitor Cancer QOF lists, offering support, Cancer Care Reviews, and completing eHNAs for eligible patients as appropriate.
• Support individuals to create a Care and Support plan with the aim of supporting them to live better with a Cancer Diagnosis.
• Support with the delivery of care and support plans, referring to other organisations as appropriate.
• Work within different communities in the PCN area to increase awareness of the benefits of screening programmes.
• Actively encourage and support targeted communities and individuals to take up screening opportunities they are eligible for.
• Work closely with GP practices within the PCN to ensure that social prescribing referral codes are inputted to EMIS/SystmOne/Vision and that the person’s use of the NHS can be tracked, adhering to data protection legislation and data sharing agreements with the clinical commissioning group (CCG).
• Have a comprehensive understanding of safeguarding and escalate safeguarding concerns.

What we’re looking for:

• Do you have experience of working within Care & Support?
• Do you have experience of working with vulnerable adults?
• Do you currently hold a UK Driving Licence?

If so, this role is perfect for you! Here at Peabody, we have a number opportunities for a Care Support Worker on a permanent basis in and around the Laindon area. 

A bit about the role:

As a Care Support Worker you will assist people to live well, be independent and connected to their own community. You will support people with kindness and compassion ensuring that they are assisted to make choices and be involved in all aspects of their life. You will work within agreed boundaries, following operational guidance, policies and procedures. You will advocate for the people you support so that they are protected from harm and able to exercise their human rights. Some of the key results for the role include: 

• Play an active and key role in achieving your team’s objectives.
• Represent the interests of your team with stakeholders that you meet during the course of your work.
• Be professional and promote positive joint working between relatives, other departments and partners.
• Play your part in ensuring that we deliver a quality service where risk is well managed.
• Understand and abide by the organisation and regulatory rules that apply to your service including those set by the CQC.

This role will require a Enhanced DBS check, a UK driver’s licence and access to a vehicle.

A bit about us: 

It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners.

Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish. 

Here just a few of the benefits of working at Peabody:

• Up to 25 days’ annual holiday plus bank holidays  
• Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
• 4 x Life Assurance
• Sleep in allowance 
• Competitive salaries that are benchmarked regularly against current market rates  
• Professional development by access to "paid for" apprenticeship programs and qualifications
• Two additional paid volunteering days each year  
• Family friendly policies
• Up to 10% pension contribution matched 1:1

Closing date: 9th July 2024

Interview date - Week commencing 13th May.

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

To be considered for the position of Care Support Worker, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.  

Are you passionate about Jesus, church and helping others? Do you believe giving is part of Discipleship? Love chatting with people and enjoy ticking off a to do list?

• Permanent, part-time - 21 to 28 hours a week. Flexible hours welcome, may suit someone returning to work after a career break or who is currently studying.

• Hybrid working ~ 40-60% home working.

• Starting salary £18,192 (21 hours) to £24,256 (28 hours) pro-rata (£30,320 FTE rising to £34,070) depending on experience, with a generous pension contribution: up to 10 per cent employer contribution on annual salary.

• CMS offers 36 days of annual leave pro rata (including bank holidays) as well as  enhanced paid sickness, maternity, paternity and adoption leave.

• CMS supports the mental wellbeing of its employees and offers a generous rewards and wellbeing package, including:

access to 24/7 employee assistance programme with qualified counsellors

wellbeing coffee mornings

menopause support

up to three volunteer days a year

up to three family emergency leave days a year

retreats and resources for prayer life

We welcome applications from everyone. We particularly welcome applications from individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as set out in the job description and person specification.

Talk to us first?

If you would welcome an informal discussion (between Monday-Friday) about the role, what hours you could do and when you might like to work before applying, please contact Melinda Staines, People and Culture Manager.

Your role

Church Mission Society is passionate about God’s mission and fired up to see more and more people become followers of Jesus. As one of two Church and Supporter Care Officers you’ll bring delight to our churches and donors by successfully dealing with their enquiries as their first port of call.

You will also proactively contact supporters and churches to encourage them to give and engage with CMS. Through this, your role will make a significant contribution to supporting for the work of Church Mission Society.

The organisation you’ll be joining

Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.

What you’ll need to succeed

The successful candidate will have proven experience working in a customer/supporter facing environment. Administrative skills are essential and experience in delivering results through telephoning in a customer care environment is highly desirable.

It is also a requirement for this post holder to be in sympathy of CMS’s values and aims.

Further details can be found in the job description and person specification available to download on the CMS website.

Our commitment to you

Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.

We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme.

 Candidates for all UK roles must already be eligible to work in the UK, with a valid visa and work permit if required.