Campaigns Manager Jobs
Your focus will be to support a major capital fundraising campaign to redevelop an iconic Glasgow Museum. The People’s Palace will undergo a transformational refurbishment project to create a community-led museum that builds on our ground-breaking approach of involving and empowering people. You will support the vision to create one of the world’s most socially engaged and internationally significant local museums.
About Glasgow Life
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We stage world-class events, conferences and festivals which enhance Glasgow’s international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.
The role
As a Senior Development Officer, you’ll be an integral part of the team and will secure funding from a range of external funding sources including Charitable Trusts/Foundations and major donors. Partnering with significant donors and funders, you will work with ambitious colleagues to create compelling proposals to develop funding bids and proposals and to cultivate long-term donor relationships. Reporting to the Head of Development you will work alongside an established team.
The candidate
If you’re interested in joining us as a Senior Development Officer, you’ll need:
• Degree or relevant fundraising qualifications and considerable experience of working in a fundraising/development office.
• Track record in raising five and six figure levels of philanthropic funding from Trusts and Foundations, major donors, statutory sources, and other external funders.
• Experience of securing funding for capital appeals and projects.
• Experience of preparing successful and compelling fundraising applications, proposals, and donor reports.
• Experience of managing relationships with funders and of developing effective stewardship and cultivation programmes.
You can read the full person specification for this role under the ‘Job Attachments’ section.
Some of our roles are currently piloting hybrid working, with teams working between the office and home. Your line manager will agree these days with you. This balance enables you to continue much-needed collaborative working.
We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we’d love to hear from you.
Important Dates: Closing date Friday 8th December and interviews are provisionally scheduled for 11th & 12th December
Benefits at Glasgow Life
• 30 days holiday allowance plus 6.5 public holidays (for full-time roles). After 5 years completed service, the entitlement will increase to 35 days from the next annual leave year
• Membership of the Local Government Pension Scheme
• Discounted Glasgow Club membership and money off in our museum shops and online store
• Option to buy extra annual leave
• Cycle-to-work scheme
• And much more!
For Fixed Term Roles - If offer is made to internal employee (Glasgow Life or Council Family), at the end of the temporary period, eligible employees, if agreed will have a right to return to a role at their substantive grade within the council family.
Please note that Glasgow Life, as an ALEO to Glasgow City Council, is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see Glasgow City Council Website for more information.
Diversity matters at Glasgow Life
We're determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We're a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply. Read more about our commitment to equality and diversity on our website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Activity Coordinator (Cycling) Lancashire
Part-time: 14-21 hours per week (0.4-0.6 FTE)
Salary: £24,000 - £26,000 FTE per annum (dependent on experience and location)
Contract: Fixed term, until 31 March 2026
Location: Lancashire (initially Preston and Hyndburn)
Are you passionate about inclusive cycling and creating opportunities for people of all abilities to enjoy accessible cycling programmes? Join Wheels for All, a national charity dedicated to improving health and wellbeing through community engagement. As our Activity Coordinator (Cycling) you’ll play a vital role in fostering a welcoming environment for participants across Lancashire.
About Us
At Wheels for All, we believe everyone should have the opportunity to enjoy the physical, mental, and social benefits of cycling. For over 30 years, we’ve supported communities, and we’ve developed a network across the UK to create accessible cycling hubs and programmes, ensuring people of all abilities can cycle in safe and welcoming environments.
About the Role
As our Activity Coordinator (Cycling), you will:
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Deliver accessible cycling programmes that cater to children, adults, and individuals with disabilities or long-term conditions.
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Work on community engagement initiatives to expand cycling opportunities in the Lancashire region.
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Recruit, train, and support volunteers, creating a welcoming and collaborative environment.
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Coordinate cycling for health and wellbeing activities to improve participants' physical and mental health.
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Monitor programme outcomes to ensure quality and impact, contributing to our mission of promoting inclusive cycling initiatives.
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Promote Wheels for All’s commitment to providing safe and enjoyable cycling experiences for all.
What We’re Looking For
Essential:
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Experience of working with individuals with disabilities.
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A passion for disability support in sports and inclusivity
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Excellent organisational and communication
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Basic IT skills (Microsoft Office).
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Flexibility to adapt and work with a range of stakeholders.
Desirable:
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Experience in coordinating cycling or outdoor programmes.
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Volunteer management expertise.
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Knowledge of health and safety in outdoor activities.
You don’t need to be a cyclist to apply, but you do need to share our vision and enjoy making a difference.
For the full job description, please visit our website.
Why Join Us?
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We value our team and offer a range of benefits, including:
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25 days annual leave (pro-rata), plus public holidays.
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Flexible working arrangements.
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Employee Assistance Programme for 24/7 support.
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Birthday day off and a volunteering day each year.
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Access to the Cycle to Work scheme and other wellbeing initiatives.
How to Apply
To apply, please send your CV and a cover letter explaining how you meet the requirements of the role to our email by 5pm on Tuesday, 3 December 2024. Alternative formats (e.g., video or audio) are welcomed.
Interviews will be held on Tuesday, 10 December 2024, with timings to be confirmed.
For more information, contact us by email.
No agencies please.
We are currently unable to support visa sponsorships or applications. To be considered for this role, applicants must have the right to work in the UK.
We are an Equal Opportunities Employer
We welcome applications from all backgrounds and are committed to fostering an inclusive and diverse workplace. Wheels for All is a Disability Confident employer and actively encourages applicants from underrepresented groups.
The client requests no contact from agencies or media sales.
A leading cultural, social change organisation is looking for two Fellowship Growth and Partnerships Officers.
Location: London. Hybrid working (3 days office-based)
Salary: £30,000 – £32,000
As Fellowship Growth and Partnerships Officer you will be responsible for delivering the growth and development of the organisations network of over 31,000 Fellows in line with the overarching operational strategy. This involves promoting Fellowship internally and externally through events, presentations, responding to enquiries effectively, generating leads, and delivering digital recruitment campaigns.
One Fellowship Officer will focus on recruitment through internal and external events. The other will focus on communications and recruitment campaigns.
Key responsibilities include:
- Achieving individual and team recruitment targets by recruiting on a rolling basis suitable individuals for Fellowship.
- Leading on specific recruitment sources to bring in new Fellows, particularly through internal and external events, other engagement opportunities, and digital recruitment campaigns.
- Acting as a point of contact for prospective Fellows, being able to outline in a compelling and confident manner the value of the organisation’s Fellowship to different audiences (including by emails, phone calls, face to face or virtual meetings).
- Managing and delivering webinars and events for those interested in hearing more about the Fellowship, to convince them to join.
- Using the CRM system (Salesforce) and reporting software (Power-Bi) to track and monitor Fellowship recruitment, drawing on data to measure success of different approaches and make decisions about priorities.
- Working across multiple platforms (Salesforce, Eventbrite, Pardot, SharePoint) to coordinate Fellows and team administration, including keeping records up to date, running reports and ensuring a positive Fellowship.
The successful candidate will have experience in persuading others to take an action through one-to-one conversations and public speaking, whether in sales, marketing, campaigns or another capacity and will be comfortable working to targets, particularly relating to growth or income. Excellent networking skills and the ability to engage new people effectively at events is crucial, as is the ability to think creatively and be able to spot and take advantage of opportunities. Finally, you must have strong data inputting skills and confidence with a broad range of IT systems/the ability to quickly pick up new systems and technology.
If you’re an entrepreneurial self-starter who can work productively in a group setting and are looking for an opportunity to put your strong persuasive and excellent interpersonal skills, then please do get in touch!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
There when it matters
Sue Ryder has an exciting opportunity within our Finance Directorate for a full or part time Payroll Coordinator. Acting as the main contact with our external payroll manager for the organisation this role plays an integral part in the finance team, ensuring the Sue Ryder payroll is processed accurately and on time within legislative, statutory and company policies and procedures. The Payroll Coordinator will also support in the review and development of current processes and policies.
About the role:
• Be the main contact for the charity to the external payroll manager
• Provide all data required to process the payroll not available on the system to the external payroll manager in line with stated deadlines
• Monitor and manage the payroll inbox, triage payroll queries from the business and raise cases with the external payroll manager where required
• Check the Business Support and Fundraising payroll reports ensuring accuracy for colleagues monthly pay
• Carry out checking of reports and raising any errors with the external payroll manager or local administrators/managers
• Be the main contact for payroll for the payroll administrators across the business
• Prepare information for approval by the Head of Finance for ad-hoc payments including but not limited to cash advances and pension payments
• Inform the Treasury team of net pay and tax expected to be paid from the bank account each month
• Carry out a review of all current payroll policies and documentation suggesting new policies and information to be requested.
• Undertake ad-hoc duties and other responsibilities that may be required by the Head of Finance
• Undertake all tasks in accordance with Data Protection Legislation
About you:
• Familiar with payroll processes and terminology
• Basic knowledge of payroll legislation regarding statutory payments, PAYE and National Insurance
• Basic knowledge of pension legislation regarding statutory rules and payment deadlines
• Ability to work to strict deadlines
• High degree of accuracy and attention to detail
• Knowledge of Microsoft Excel and good all around IT skills
• Planning and organisation skills
• Good verbal and written communication skills
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online at shop
• Structured induction programme and learning and development opportunities.
For more of our employee benefits please visit our website.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process
If you want more than just a job, we want you.
Join the team and be there when it matters.
At Makespace, our mission is to revive, repurpose and transform empty and underused spaces across Oxfordshire into affordable, community-driven places. We are committed to nurturing connection and support for social enterprises, creatives, makers and fostering a more inclusive and connected local economy.
Our agenda is spatial justice - we believe everyone has the right to safe, affordable, secure and beautiful spaces in which to work, organise and celebrate. We use meanwhile as a lever to unlock spaces, and as a catalyst to bring about long-term, community place-based renewal, building towards community ownership.
The Advocacy and Communications Director will lead Makespace’s advocacy and external communications, to influence systemic change across the community/social enterprise sector and deliver transformational, multi-generational change in line with our strategy. The role will deepen engagement with local and national partners and stakeholders, building on the success of Makespace’s neighbourhood level projects as the organisation moves into the next phase of development. A key part of the role is translating the learning and impact from our hub spaces into compelling advocacy and communications campaigns.
This role is a new position designed to strengthen our senior leadership team, working closely with the Executive Director and Operations Director to guide the strategic direction of the organisation.
Our mission is to revive, repurpose and transform empty and underused spaces across Oxfordshire into affordable, community-driven places.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Purpose of the role
The Relationship Fundraiser will develop fundraising income through nurturing relationships with individuals, companies and groups.As a staff ambassador for Day One, championing our values and behaviours and being committed to the difference that Day One makes is essential.
The role sits within our Fundraising and Communications Department and will play a big role in delivering our Fundraising Strategy and supporting campaign activities.
This challenging new role requires a positive, proactive and resilient self-starter with the ability to drive innovation, change and growth. You will be able to demonstrate a proven track record of providing outstanding stewardship to every supporter, and building long-term, productive relationships focusing on an increase in supporter numbers and income to reach or exceed budget.
You will work within the diverse public fundraising team, encompassing community, individual giving, corporate fundraising and events. Our USP is providing exceptional personalised stewardship to every supporter. We are all about building and maintaining brilliant relationships with supporters – be they individuals, corporates or groups. You need to absolutely love meeting and talking to people, be genuinely interested in them, why they want to support and how they might like to get involved. You will be one of the public faces of Day One, attending regular events and networking opportunities.
Day One Trauma Support is now providing face to face services in Leeds, Liverpool, Sheffield, Middlesbrough, Newcastle and Manchester. Our preference is for this role to be based in the north-west to build and develop our supporter networks around Aintree Major Trauma Centre and the Greater Manchester Major Trauma Hospital (Salford), but if you’re amazing and live in the north or north-east, then we’d still love to hear from you.
Who you’ll be working with
You’ll work as a key member of our friendly, experienced and enthusiastic communications and fundraising team. We're a small, dedicated team with big ambitions, and we prioritise time to work collaboratively and support each other. You’ll be line-managed by our Fundraising Manager and work alongside our Senior Fundraiser and our Fundraising Assistant. You’ll be supported by our Fundraising and Communications Director, our Senior Leadership Team and Board of Trustees.
We want Day One to be the charity that fundraisers want to work for: with creativity and autonomy in your role and the positive impact we can have on the lives of major trauma patients and their families. If you are self-motivated and want to be part of a compassionate and high performing fundraising team, we’d love to receive an application from you.
Please refer to the attached recruitment pack for more information, the Job Description and Job Specifiation.
How to apply
Please upload your CV, and a supporting statement (no more than 400 words) demonstrating how you meet the criteria and outlining why you’re interested in the role. We don’t need anything else from you at this stage.
Closing date: Monday 25 November 2024
Interview date: tbc - w/c 2 December 2024
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
The client requests no contact from agencies or media sales.
Dementia Carers Count have an exciting remote opportuinity to deliver timely and efficient fundraising and administrative support as we work to ensure that no dementia carer ever feels isolated, invisible or alone.
Job Title: Fundraising & Admin Officer
Reports to: Public Fundraising Manager
Contract: Permanent contract
Hours: 35 hours/week
Salary: £30,000 pa
Location: Remote with some travel to London.
Job purpose
To deliver timely and efficient fundraising and administrative support, as we work to ensure that no dementia carer ever feels isolated, invisible or alone.
Key responsibilities
• Be the first point of contact for supporters, campaigners and others, managing enquiries via post, online and over the phone to ensure everyone has a quality experience.
• Manage processes for fundraising donations.
• Work with teams across the organisation and with carers to produce creative and engaging thank you and stewardship materials.
• Support the fundraising team with prospect research to help identify potential new supporters.
• Draft funder reports, small trust funding applications and fundraising communications.
• Support the administration and delivery of fundraising activities and initiatives.
• Keep up to date with sector developments and best practice in fundraising.
• Support the marketing & communications manager to deliver effective internal communications.
• Support the services team to deal with carer enquiries and casework, administer online groups, and produce reports.
• Support the organisation with general administrative duties as required.
The client requests no contact from agencies or media sales.
ABOUT INQUEST
Founded in 1981, INQUEST is the only charity providing expertise on state related deaths and their investigation to bereaved people, lawyers, advice and support agencies, the media and parliamentarians. Our specialist casework includes deaths in police and prison custody, immigration detention, mental health settings and deaths involving multi-agency failings or where wider issues of state and corporate accountability are in question. You can find more information on our website, particularly on our Campaigns, and Media Release webpages.
ABOUT THE ROLE
We are looking for a Project Assistant to support INQUEST’s National Lottery Heritage Fund project, Unlocking the INQUEST archive: memorialising death and resistance. This project encourages engagement with the INQUEST archive and memorialises state-related death and resistance through creative outputs including: 12-month consultation, artist’s residency, banner making, small scale events, archival research, film screenings and a podcast series.
Organised, motivated by logistics, system-orientated, able to react efficiently to pressure, change and multitasking, the ideal candidate will possess outstanding communications skills necessary to liaising with a varied audience, including bereaved families and other key project stakeholders. They will be experienced in handling telephone calls, email correspondence, administration systems, and key IT software packages. Working closely with the project manager and project staff, they will support all components of our heritage project, including organising events and travel, liaising with key stakeholders, project social media and general administration. The candidate must be committed to the values of INQUEST and to anti-racism and anti-discrimination.
The client requests no contact from agencies or media sales.
About Bond
Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships.
Main purpose of the job
The Digital Marketing Coordinator/Adviser will bring together all aspects of Bond’s digital and social media marketing, to ensure that Bond maximises its marketing reach for all its products and services and particularly membership. The role is expected to use digital channels to build brand awareness, engage our core audiences and generate leads for new business of all types. The role will support content production on the website and coordinate some of the internally produced content items such as the communications to CEOs. They will ensure Bond’s digital platforms and systems are run effectively to engage users and deliver Bond’s key services and be able to provide key metrics internally and for external clients, where required. The person will be expected to effectively and efficiently manage relevant suppliers to ensure that they continue to provide value for money and are fit for purpose.
Main responsibilities
Digital marketing 75%
Managing campaigns
- Working with the Marketing Manager, overseeing email campaigns, social media marketing campaigns, and paid advertising
Analysing data
- Using web analytics software to monitor website performance, and analysing data to determine what content and ads are most effective
Optimizing for search engines
- Using search engine optimization (SEO) and search engine marketing (SEM) to make web content more visible to potential customers
Developing social media marketing strategies
- Assisting the Marketing Manager in identifying the target market, selecting the right digital channels, and crafting campaigns to align with Bond’s target audiences and income generation strategy.
Managing social media
- Contributing to social media engagement and brand awareness campaigns, and monitoring or handling social interactions
Developing user experience
- Supporting the Communications Adviser in developing the user experience (UX) and user interface (UI) of digital platforms
Reporting
- Providing accurate reports and analysis to clients and company management
Staying up to date
- Keeping up to date with current digital trends
Creating content
- Supporting the Communications Adviser in writing and uploading copy and images for websites, developing content calendars, and creating content for blogs and social media
Cross-organisational support
- Assisting the communications team to ensure that approaches to digital marketing and social media are integrated into all areas of Bond’s work and support other teams in the delivery of their projects.
Digital support and supplier management 25%
Continuous improvement
- Provide support, advice and guidance to the Communications Adviser for further improvements Bond’s digital platforms to ensure a seamless user experience
Supplier management
- Work with digital suppliers, ensuring projects are delivered within budget
Regular support and maintenance
- Working with the Communications Adviser, effectively manage suppliers to ensure that Bond’s website and systems are working effectively and are seamlessly integrated, including the Bond website, analytics and other digital platforms as required.
Digital troubleshooting
- Troubleshooting and providing regular technical support to staff, including managing website queries and bugs from staff relating to the website.
Person specification
Essential
- Content creation skills: Strong writing skills for creating social media posts, email copy, and other marketing materials.
- Social media management experience: Familiarity with platforms like Instagram, Facebook, LinkedIn, and Twitter, as well as social media scheduling tools like Hootsuite or Buffer. Understanding trends, engagement tactics, and audience demographics is crucial.
- SEO (Search Engine Optimization): Knowledge of on-page SEO (like keywords, meta tags) and off-page SEO is important for helping content rank better.
- Email Marketing: Experience with email marketing tools like Mailchimp or similar to build, segment, and analyze email campaigns.
- Pay per click and digital Advertising: Basic understanding of platforms like Google Ads, Facebook Ads, and LinkedIn Ads, including keyword research and ad performance tracking.
- Analytics and Data Analysis: Proficiency with tools like Google Analytics to track website and campaign performance, and an understanding of KPIs like CTR, bounce rate, and conversions. Basic knowledge of Microsoft Excel or Google Sheets is often useful for data reporting.
- Experience of effectively working with digital suppliers, including holding suppliers to account and meeting deadlines
Desirable
- Experience of developing user experience and testing guidelines to ensure optimal design standards and functionality
- Strong digital project management skills and experience, including understanding risk, quality and optimisation in a digital project [GT1]
- Experience of working with staff, including those unfamiliar with digital marketing and social media ,
- Understanding of digital integrations, such as with email marketing and CRM
- Ability to respond to unexpected issues while completing regular tasks
Benefits
Bond offers a competitive salary and benefits package including:
- 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
- 7% pension contributions (staff pay 3.5%)
- Flexible working hours (Hybrid working – 1 day, minimum in the office per month)
- Staff Development days
- Perk Box access
- Employee Assistance Programme
- WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
- Interest-free season ticket loan
How to apply
To apply submit your CV and cover letter by midnight on Thursday 5th December 2024.
In the cover letter we expect you to set out:
- Why you are interested in this role
- How you meet the role requirements
- Your understanding of equity, diversity, inclusion and why it matters in this role
Bond and equal opportunities
Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the EDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.
In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way.
The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.
Privacy notice for applicants
Our Privacy Notice for applicants can be found on our website when you click apply.
Subject of employment at Bond
If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Do you want to support individuals and families in our local community to improve their home’s energy performance with the overall goal of reducing the number of Merton and Lambeth residents who live in fuel poverty?
Are you looking for a role with a professional, supportive and expanding advice charity with over 80 years of experience working in South West London?
If so please read on:
Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families across the London boroughs of Lambeth, Merton but also wider London. We provide a range of information, support and advice services. We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.
Owing to charity expansion, we are looking for advisers with experience in providing energy advice. If you have at least one year’s experience of working in an advice support organisation, are passionate about supporting individuals and families in need and interested in joining a dedicated, professional team we would love to hear from you.
The successful candidates will have excellent interpersonal skills and be able to work flexibly with clients and for the charity skills and experience to provide high quality energy information and advice. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of follow up advice and casework. You will also be very well informed with regard to legislation, case law and policy changes relating to advice and benefits.
You will help clients to maximise their income, provide education around energy-saving techniques and support with energy debt issues including billing, applying for grants and setting up payment plans.
Main duties and responsibilities
- Deliver comprehensive energy advice directly to clients via face to face and telephone appointments
- Ensure income maximisation for clients through the take up of appropriate welfare benefits.
- Commit to ongoing training/development as requested by the charity
- Use your interpersonal skills to explore, listen and understand complex problems as they affect each individual and tailor your approach to advice accordingly
- Provide a clear plan of action and follow-up on actions relating to cases as appropriate
- Identify and escalate serious problems, including safeguarding, appropriately
- Ability to work to own initiative within a team environment. Work closely with service colleagues and wider CAML team
- Support clients in CAML offices and outreach venues
- Promote the Energy Advice Service within the local community
Monitoring Quality and Case Recording
- Ensure all client engagement and support is comprehensively and accurately recorded
- Review your work, and monitor quality standards, as per the Citizens Advice quality framework
- Ensure data protection regulations are adhered to and office procedures followed
- Work with your line manager and senior managers to develop and improve services, and your own standards
Other Duties and Responsibilities
With the wider charity team and other organisations, ensure clients are supported with related advice issues
Ensure all work is fully compliant with our policies and procedures and Citizens Advice Quality Standard
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Assist and contribute to the charity’s communications, research and campaigns work
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Maintain positive working relations with our stakeholders
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Professionally represent Citizens Advice Merton and Lambeth
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Other duties as requested by your line manager, senior manager and Chief Executive
Research and campaigns
Support the R&C team on any campaigns the team is working on.
Professional Development
All of our team receive comprehensive induction to the charity and our work. We support Advisers in their professional development to ensure we’re up to date with recent legislation, case law, policies and procedures relating to benefits and debt and undertake appropriate training as agreed with your line manager.
Person Specification
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Generalist Adviser certificate (Citizens Advice or equivalent)
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Complete NEA Energy Awareness (Level 3) or relevant energy training or willing to complete it together with relevant energy/advice trainings
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An understanding of the energy sector and providing advice to Clients, including those in financial difficulty
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Experience of using client management databases (we use Casebook)
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Fantastic communication skills
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Ability to prioritise work, meet deadlines and manage caseload
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IT competency and experience
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Ability and willingness to work as a team
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Understanding of and commitment to the aims, principles and values of Citizens Advice service
This job description and personal specification does not form part of any contract.
If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website to read the full job description and find out how to apply.
The deadline for applications is 6pm, Sunday 17th November 2024.
If you do not hear from us, we are afraid your application was unsuccessful.
We reserve the right to close applications early if we receive sufficient applications for the role.
We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and store.
The client requests no contact from agencies or media sales.
Are you passionate about finding and nurturing the best talent? Join us as a Talent Acquisition Lead, where you'll play a pivotal role in shaping the future of recruitment at the Motor Neurone Disease (MND) Association. This is a 12-month Fixed Term Contract opportunity.
As the Talent Acquisition Lead, you'll be instrumental in crafting innovative recruitment strategies and practices to meet our current and future talent needs. You'll partner across directorates, enhance our employer brand, and deliver a positive experience for every candidate, helping our organisation thrive and grow.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
Key Responsibilities:
In this role, you'll manage recruitment end-to-end, collaborating with colleagues and external partners to attract and retain top talent. Key duties include:
- Lead and deliver recruitment processes, ensuring a positive experience for candidates and hiring managers alike.
- Partner with stakeholders to assess staffing needs and develop recruitment forecasts.
- Promote compliance with employment laws, HR policies, and inclusive recruitment practices.
- Enhance our employer brand through initiatives aligned to our strategic goals.
- Build and maintain relationships with recruitment providers, agencies, and job boards.
- Proactively source candidates and tap into diverse talent pools.
- Collaborate with HR, Learning & Development, and Volunteering teams on workforce planning, development, and volunteer recruitment.
- Maintain and analyse recruitment data for reporting and performance metrics.
- Support recruitment system effectiveness and compliance with data legislation.
About You:
With a proven track record in recruitment, you bring both experience and a strategic approach to talent acquisition. You'll thrive in this role if you are:
- Skilled in employer branding and social media strategies for recruitment.
- Competent in using recruitment systems, ATS software, and Microsoft Office.
- Professional, discreet, and skilled in handling sensitive information.
- Organised, with strong time management skills and attention to detail.
- Excellent at building relationships and working collaboratively across teams.
The full job description is available in the candidate pack.
Salary: £45,000 per annum
Hours: 37 per week
Location: Northampton office
Contract: 12 months Fixed Term Contract
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experienced in proactive sourcing, especially via LinkedIn and similar platforms.
- Knowledgeable about HR legislation and recruitment best practices
- Committed to equity, diversity, and inclusion in all aspects of recruitment.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
The client requests no contact from agencies or media sales.
We are looking for a Direct Marketing Executive (Acquisition) to join an incredible medical charity and support the acquisition strategy which includes using data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.
The role can either be UK homebased working, with once a month in the London office or Hybrid working with two days a week in the London office. Salary range is dependant on Location £27,250 - £32,000 (Remote) - £32,625 - £35,000 (London)
The Charity
An inspiring medical charity dedicated to helping people at some of the most vulnerable moments in their lives. Youll be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including hybrid and flexible working!
The Role
Manage the delivery of acquisition campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes.
Work collaboratively with data teams to ensure effective use of supporter profiling for delivery across a range of annual acquisition campaigns.
Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and
relevant performance reviews.
The Candidate
Experience of running effective digital campaigns on a national or regional basis.
Experience of using a variety of fundraising channels including digital, email, social media, direct mail, telemarketing and SMS.
Experience of using fundraising databases e.g. Dynamics 365, Raisers Edge or similar to produce reports and access a range of data.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Role overview
Are you passionate about creating content that resonates with the intended audience? Are you enthusiastic about using social media and communications to have a meaningful impact on global women's health? This exciting opportunity offers you the chance to join the marketing and communications team of an international membership body and women’s health charity; ISUOG. You will deliver the communications and engagement plan for ISUOG, working directly with international experts in ultrasound in obstetrics and gynecology.
Role responsibilities
The successful candidate will coordinate the social media calendar and create content and communications for ISUOG’s activities and international awareness campaigns. You will work closely with the rest of the marketing and communications team, the events, education and journal teams as well as external suppliers to ensure activities are communicated effectively and contribute to the success of ISUOG as a whole. You will have the responsibility to test and optimise our communication channels, engage our international audience and encourage registration to our events and courses.
Role requirements
We are seeking candidates with a social media and communications background, excellent written and verbal communication skills, strong organisational skills, creative thinking and an interest in women’s health.
Please read the job description to find out more about the position and person specification.
Contract Type: Permanent
Hours: Full Time
Salary: £28,000 - £30,000 per annum dependent on experience, plus benefits.
Location: The role is based from ISUOG House, 122 Freston Road, London, W10 6TR. A hybrid working system is in place and the job holder will be expected to work from ISUOG House for a minimum of 2 days each week. Due to the nature of the role, the job holder may be required to work from the office more than 2 days a week.
Benefits include: 20 days’ annual leave per annum plus eight Bank/Public holidays (rising by 1 day per year for every complete year of service, up to an additional 5 days), together with 3 additional days over Christmas and New Year. 4% (matched) employer pension, rising to 6% on successful completion of probation. Employee Assistance Program. Season ticket loan scheme.
About the International Society of Ultrasound in Obstetrics and Gynecology (ISUOG): ISUOG is a highly respected professional membership organisation across 140 countries, comprised primarily of clinicians who are ultrasound experts in the field of obstetrics and gynecology. The Society includes obstetricians and gynecologists, trainees, medical doctors, scientists, sonographers, midwives and other health professionals who work to advance women’s health and well-being globally.
Our mission is to improve women’s health through the provision, advancement and dissemination of the highest quality education, standards and research information around ultrasound in obstetrics and gynecology. This is achieved through education and training, programmatic initiatives and advocacy.
We are an equal opportunities employer and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
Please submit your application, CV, examples of your previous social media work and covering letter as soon as possible; we reserve the right to close any adverts before the closing date of 2nd December 2024, once we have received sufficient applications. Interviews may be organized before the closing date (or if not, week of 2nd of December).
Regrettably, we are not able to provide feedback to those candidates who are not shortlisted, as it simply would not be manageable to do so.
REF-218 265
We are urgently recruiting for an Interim HR Business to join our non-profit client, based in South London for a period of 5/6 months. Reporting to our Deputy Director of HR, you will be a key co-ordination point for an HR service integration between two parts of our organisation, acting as a key conduit between the management teams and the HR service. This will involve close working with all parties involved, including identifying business needs, and working to fix/unblock any HR related issues across recruitment and wider resourcing activities, as well as supporting the delivery of related project work covering the breadth of HR, L&D and OD.
We require someone with an ability to self-start and a pragmatic approach who can resolve problems efficiently and at pace. As our interim HR Business Partner, you will be able to quickly identify risks and priorities, exercising good judgements about when to intervene in operational matters (such as particular ER cases, recruitment campaigns or other resourcing matters) and how to cut through complexity to deliver practical solutions. You will be experienced in working with stakeholders, helping management teams adapt to new ways of interfacing with a changing HR service and you will a key support on the rollout of HR initiatives, such as new approaches to appraisals, e-learning platforms and employee/manager self-service development.
This role requires a minimum 3 day on-site presence in South London.
Grade: 5
Position type: Full time, Permanent
Responsible to: Website Manager
Direct reports: None
Location: Truro, Cornwall (hybrid) or remote UK with quarterly travel to Truro
Role purpose:
Join ShelterBox as our Website Copywriter and Editor and take the lead in generating ideas, writing and creating engaging content for our international websites. You’ll be responsible for crafting top-quality web copy and building web pages that look beautiful and perform brilliantly.
This is a creative and strategic role. In addition to paying attention to how the website looks and feels, you will plan our content strategy, use SEO principles in your writing and be able to spot user trends and share insights.
You’ll join a friendly and ambitious team, playing a key role in helping to make ShelterBox a global name. The role offers variety, working with other teams within the organisation to deliver a range of strategic projects.
Who are we looking for?
ShelterBox is looking for a creative and proactive individual with at least 2 years of experience working in copywriting or website content production. If you have a knack for spotting digital trends, engaging audiences and testing new approaches, then we want to hear from you!
The ideal candidate will have:
· Writing Skills: You should have a proven track record of crafting digital copy and comfortable with demonstrating the impact and conversions it has driven. You should be adept at tailoring your writing style to different audiences, whether you’re explaining complex international issues or crafting persuasive fundraising appeals.
· Strategic Mindset: You should be able to interpret Google Analytics data to understand what content works well and adapt the website accordingly
· Attention to Detail: Your content should be engaging, accurate and aligned with our brand voice.
This is a fantastic opportunity to get ‘behind the scenes’ of a busy emergency disaster relief organisation and help us work towards a world where no one goes without shelter.
Key Responsibilities:
Content Creation
· Produce engaging, high quality web copy that truly connects with our audiences and converts
· Design, write and create impactful web pages with compelling content to boost engagement and drive donations for our fundraising and communication campaigns
· Ensure all webpages are visually appealing and aligned with our brand guidelines and tone of voice
· Plan and deliver the ShelterBox blog to increase engagement and organic traffic
· Regularly update and maintain current website content, including case studies, country pages, and evergreen content, ensuring all information is current and performing well
· Provide ideas for new web pages and copy based on SEO opportunities and industry trends.
· Provide training to fundraising teams to develop their web copywriting skills
Planning, Testing and Auditing
· Create a website content plan that meets user needs, attracts new visitors to the website and improves SEO rankings
· Conduct SEO keyword research and monitor search rankings across the website
· Identify areas for improvement across in current website content and introduce new, engaging content
· Build tests and implement learnings into content plans, using split testing and optimisation tools
· Ensure website content is meeting user needs by running web surveys, putting the user at the heart of our content strategy
· Use tools like Google Analytics (GA4) and Hotjar to analyse web content performance and optimise supporter journeys
· Share insights and best practice with wider teams so they know what is working well and how to improve
International support
· Support our smaller affiliate websites by monitoring their content, prompting and helping those teams to update their pages
· Share our high-quality web content across all affiliate networks
· Support teams to improve quality of content with SEO training and recommendations.
· Share best practice insights, advice and training to all affiliate teams
Other responsibilities
· Any other duties as needed, appropriate to the level and grade of the post
The client requests no contact from agencies or media sales.