Call Specialist Jobs in Barnet, Greater London

Are you experienced at delivering health or social care at a high quality to adults with complex needs and learning disabilities?

Operating across Hertfordshire, Bedfordshire, Buckinghamshire, and Berkshire, our client provide accommodation-based services to those in need of care and support, and to those who cannot afford to buy or rent homes at market rates. They fulfil this mission by constructing hundreds of essential new homes and offering care and supported housing services to a diverse range of people. They are now seeking 2 Service Managers for two of their small, supported living services, one based in Hemel Hempstead and the other based in Tring.

As Service Manager, you will oversee and support a dedicated team of frontline workers, supporting beneficiaries with a range of physical and learning disabilities. You will manage the service from a practical, logistical perspective, and will liaise with a variety of health professionals, as well as with the local authority.  The Service Manager role offers a first step into a management career for those with great experience within housing and social care; successful candidates will be placed onto a management programme and also offered the opportunity to complete recognised qualifications. Extensive training is provided, meaning that you feel fully equipped for this next stage in your career.

To apply for this role, you must have previous experience of working in the care/support field, supporting those with a variety of complex needs. You must have previous experience of overseeing frontline staff, and of working in partnership with a variety of external agencies.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.  

In order to apply please, submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.

You will be working within our Housing team to deliver an effective resettlement service for young people. You should be experienced in in working with young people within a housing setting and have the ability to demonstrate transferable knowledge and skills in relation to homelessness and move-on pathways.

Key details

• Contract type and hours: 12 month fixed term contract. Full-time - 35 hours per week, Monday-Friday.
• Salary: The starting salary for the role is £31,200. The salary scale is £31,200 to £34,736 pro rata.
• Location: Based at New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR but travel to different sites across London on a regular basis will be required.
• Application deadline: 9am, Friday 4 October 2024
  
   

  Key objectives:

• To deliver an effective transition and resettlement service to young people accessing New Horizon Youth Centre, carrying out thorough needs assessments and support plans, and enabling young people to transition successfully from homelessness to independence.
• Establishing and sourcing an innovative programme of support that responds to clients’ accommodation, employment, educational, communication, independent living skills and move-on needs in order to break the cycle of homelessness.
• To maintain and build an effective and innovative network of relationships with relevant external stakeholders, partners, accommodation providers and internal specialists.

• Reporting to: Service Manager and Head of Services (Housing)

  Main tasks and responsibilities

  Young people's services

  Delivering a resettlement service to young people with multiple needs. This will include:

• Working to ensure young people receive a high-quality service from the point of registration to the move-on. Taking a hands-on approach to dealing with complex or difficult cases and ensuring the quality of support plans to create opportunities to promote independence.
• Managing a caseload of internally referred clients with additional needs as they transition out of homelessness, ensuring that the necessary support structures are in place to facilitate successful tenancy sustainment.
• Carrying out thorough needs assessments and putting in place support plans with young people accessing the resettlement programme.
• Providing expert advice and guidance on Accommodation, Welfare Benefits, Housing Benefit and Tenancy rights, Legal Services, and Employment, Education & Training. Monitoring and evaluating young people’s progress.
• Building and maintaining effective partnerships with accommodation providers and external stakeholders, in addition to cultivating and strengthening existing relationships.
• Referring young people to other internal New Horizon Youth Centre teams in order to support their progression, including Health and Jobs, Education and Training.
• Providing advocacy and referring young people to a wide range of specialist external services including around advocacy, substance misuse, mental health, immigration, counselling, financial/debt advice, and legal services.
• Attending regular briefings, team meetings, reflective practice and clinical supervision, both with NHYC and project partners. Ensuring that Health and Safety or safeguarding issues are addressed at all times.
  
  Sharing best practice

• To proactively share best practice with internal and external stakeholders in order to maximise the impact of the work of NHYC. This will include:

• Identifying and acting to maximise NHYC’s profile by seeking out and responding to opportunities with specialists and agencies who might offer resources, funding, or individual services relevant to client needs.
• Promoting and representing NHYC at relevant forums, meetings and events.

• Information management

  To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:

• Recording all contacts with clients appropriately and maintaining all relevant files and recording systems.
• Producing written reports in a variety of formats to meet the requirements of NHYC, external service providers and funders, e.g., project reviews and assessment reports.
• Inputting and extracting information from client monitoring systems and other accounting and database systems. Utilising other relevant software for the production of reports.
• Being self-servicing in day-to-day administration, and following team and NHYC’s administrative procedures.

• Reviewing personal and professional development needs

  To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:

• Reviewing and evaluating own performance to identify strengths and areas for development. Identifying own learning/development needs and opportunities.
• Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection and practice.
• Taking a proactive approach to supervision including regular line management supervision, team meetings, team reflective practice and clinical supervision.
  
  Other

• To contribute positively and constructively to the development of the team, the service and the centre. This will include:

• Covering for other members of the team where necessary.
• Following NHYC’s policies, procedures and performance expectations in all functions of the post.
• Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Manager, Head of Services, Director of Operations or CEO.

Application deadline

9am, Friday 4 October

Starting salary of £30,000 per annum | Full-time (35 hours per week) | Permanent

These posts will be based in various West London locations (primarily Ealing) and will also involve some community based and remote working dependent on client, service delivery and organisational requirements

About us

Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called ‘honour’ based crimes such as forced marriage.

About the role

Due to additional funding, Women and Girls Network (WGN) is now seeking various additional Independent Sexual Violence Advocates (ISVA) to join our team of ISVAs at the West London Rape Crisis Centre. There are three opportunities within the ISVA service; we are hoping to recruit a Black Women’s ISVA and two generic ISVAs. When applying, please see the related application packs and indicate which role/s you would like to be considered for

Our team of ISVAs provide high quality, specialist support to women in London who have experienced any form of sexual violence and are engaging (or considering engaging) with the criminal justice system. 

About you

The ideal post holders will be experienced in working within a multi-agency framework to provide direct and dedicated advocacy support to women. If you have the proven ability of supporting women to access the advocacy, support and services they need including routes to accessing justice and are passionate about supporting survivors of sexual violence and abuse, then we would love to hear from you. We’re seeking ISVAs who will thrive in a multi-cultural feminist environment. We are particularly keen to hear from applicants who have experience of working with one or more of the following: 

• Women and girls from Black, Minority, and Global Majority communities – ensuring that issues related to diversity and identity are effectively understood and sensitively worked with

• Women and girls with mental health presentations including high risk and multiple needs

• Experience of supporting survivors through the criminal justice process from report to court and post-trial as necessary

• Experience of working from a multidisciplinary approach – supporting and advocating for survivors to access the services they require including forensic medical examination, therapeutic support, sexual health, housing and mental health services

• The ability to offer effective short term and longer-term support and interventions

How to apply

Please visit our website to download an application pack. Completed application form and Equal Opportunities Monitoring forms should be submitted by 9am on Monday 30th September 2024.

Interview details

Interviews are expected to take place in person in the week commencing Monday 7th October 2024, however, please note that dates may be subject to change.

Further Information

This post is subject to satisfactory references, social media screening and a DBS check.

WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity.

We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.

WGN is an equal opportunities employer. Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.

Are you a skilled Project Manager with a passion for tackling healthcare inequalities?

We’re partnering with a leading health charity to find their next Project Manager – Healthcare Inequalities and Involvement.

In this role, you’ll play a pivotal part in the successful delivery of a ground-breaking clinical trial aimed at addressing healthcare inequalities. Joining at a crucial point in the project’s timeline, you’ll drive momentum forward, ensuring all objectives are met and the project reaches its full potential. As part of the Support and Clinical Services team, you’ll be the primary point of contact for both internal and external stakeholders. You’ll oversee all project deliverables, manage governance, and coordinate reporting to keep everything on track. A key aspect of your role will be ensuring the voices of the trial’s target beneficiaries are heard and represented throughout.

 This is a fantastic opportunity for a dynamic and experienced Project Manager to contribute to a cutting-edge initiative that could shape the future of healthcare. If you’re looking to apply your project management expertise to a high-impact cause, we’d love to hear from you!

To be successful in this role you will need:

• Proven project management experience, ideally within healthcare or the charity sector, with a strong track record of delivering complex projects on time and within budget.
• Excellent stakeholder management skills, including the ability to engage with a range of internal and external partners, ensuring alignment and effective collaboration.
• Strong organisational and analytical abilities, with the capacity to manage multiple workstreams, monitor progress, and ensure rigorous reporting and governance.
• A deep understanding of healthcare inequalities, and the ability to incorporate the voices of underrepresented or marginalized communities into project planning and delivery.

 Salary: £42,000 – 47,000 
Contract: Full-time fixed term until December 2025 (possibility to extend)

Location: Flexible / hybrid (with travel as required)

Deadline: Rolling

If you would like to have an informal discussion, please call Heather on 02030 062787 or email your interest along with your CV to [email protected]. 

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner. 

We are excited to be supporting Children with Cancer UK, the nation’s leading charity dedicated to combating childhood cancer. They are looking for a proactive and detail-oriented Research Grants Manager.

This position is a full-time (37.5 hours per week), temporary role, running for 3-months. Hybrid working is offered; with 3-days onsite and 2-days remote.

This role will involve working closely with the charity’s trustees to co-ordinate both the Research and Welfare grants.

Key Responsibilities for this role include:

• Managing the charity’s active Research & Welfare grants portfolio, including monitoring grant progress, outcomes and impact – ensuring timely reporting and strong relationship building with award holders.
• Working closely with a variety of stakeholders to deliver Research funding calls, assemble documentation and coordinate timelines etc.
• Coordinating the applications for Welfare Grants through the Trustee assessment and approval process.
• Monitoring the expenditure on awarded grants vs. planned budgets, ensuring that projects adhere to the charity’s financial policies.
• Capturing and monitoring the outputs, outcomes and impact resulting from the grants portfolios – liaising with the Marketing & Communications team regarding any potential case studies and press releases to demonstrate impact from the charity’s investment.
• Leading reviews of the charity’s research strategy, and supporting the continual development of the processes, systems and software used to manage grant activities.
• Detailed record keeping, including drafting operational guidelines and operational procedures.
• Attending and supporting the delivery of scientific meetings.
• Managing and growing the charity’s relationships with partners, including Research grant co-funders, and identifying new collaboration opportunities.
• Acting as lead contact for external organisations.
• Line managing the Research Grants & Trust Officers, providing support and identifying opportunities for their professional development.

To be considered for this position, you should possess:

• Experience working within a similar role within the not-for-profit sector.
• Previous project management experience.
• Experience working with a large number of stakeholders, managing conflicting needs.
• The ability to effectively communicate complex research messages to a varied audience.
• Experience understanding and communicating research and scientific concepts clearly and effectively.
• The ability to independently manage a varied and complex workload.
• Confidence in creating and introducing standards for best practice in research management.
• Excellent planning and organisational skills.
• Proficient IT skills including Microsoft Office packages.

The post is looking to start as soon as possible, so you will need to be available immediately or at short notice to be considered.

If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below. Suitable candidates will be provided with further details about the role.

As a specialist Recruitment Practice, we. are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Do you want to make a positive difference to people's lives, enabling them to improve their wellbeing and move forward to independent living?  If so, please read on.

We are looking for a passionate and experienced Area Manager to oversee our four-specialist supported living service in Wandsworth & Richmond.  As an organisation we are growing so this will expand.

The successful candidate will be responsible for leading their team to provide the highest standards of care, compliance with contractual and regulatory requirements, and the overall performance of services within their area.  Our current services are not CQC registered.

We offer a wide range of benefits, learning and development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

All applicants must be legally eligible to work in the UK by the start of employment as Servol are not able to offer sponsorship.

Salary = £41,000 (including London weighting) per annum, working 37.5 hours per week Monday to Friday.  You will be required to be part of a management on-call rota out-of-hours.  This role includes some evening, weekend and bank holiday working as required.

Benefits include 28 days annual leave, flexible working, pension scheme, staff discounts, employee assistance programme, and career development,

Key responsibilities of our Area Manager:

• Lead, manage, your team to deliver outstanding care services. Setting and encouraging high standards of performance and demonstrating a commitment to good practice and continual improvement in all areas of the organisation’s operations.
• Fostering positive relationships with service users, their families, and other stakeholders.
• Work with your team to ensure that all reporting is completed in a timely manner. Monitoring and improving service quality through regular audits and performance reviews.
• Ensure adherence to all policy and contractual requirements for the management of risk including safeguarding, incidents and complaints handling.
• Proactively participate in policy development and service delivery improvements.
• Working with the Regional Operations Manager to develop and implement strategic plans to enhance service delivery and achieve business objectives.
• Grow local partnerships and networks to enhance service delivery and raise the Servol profile.
• Work with the Regional Operations Manager to identify local funding opportunities, developing bids to enhance business development and growth.

Skills/experience/personal qualities required for our Area Manager​ vacancy​​​​​​:

• Level 4 or equivalent in Health and Social Care or related subject.
• Qualification in Line Management or demonstrable experience.
• Able to demonstrate a robust understanding of housing management policy, process, and legislation.
• Excellent leadership and people management skills.
• Strong knowledge of regulatory and legislative requirements in social care.
• Demonstrable understanding of financial management.
• Experience of service monitoring and reportin, including the ability to analyse data and make informed decisions.

If you feel that you have the skills and experience required to become our Area Manager please click ‘apply’ today – we would love to hear from you.

Prospectus is delighted to be supporting Hand in Hand International to recruit 2 new Programme Development Managers, as the organisation looks to increase their impact and support thousands of women on their way out of poverty. These are permanent, full-time positions based in London (Hybrid).

Hand in Hand International helps women beat the odds and succeed as entrepreneurs. The money they earn and the confidence they gain changes everything. Whole families and communities rise with them. Since 2003, from Afghanistan to Zimbabwe, Hand in Hand have helped more than 5 million women launch small businesses that can stand the test of time.

Reporting to the Head of Programmes, Gender and Humanitarian the post holder will identify, prospect and approach new institutional donors, converting them form prospects to secured funds. You will ensure the effective delivery of a portfolio of institutional and corporate grants, making sure projects are achieving key milestones and that day-to-day activities are on track. The Programme Development Manager will provide high quality project information to both internal and external stakeholders, extracting and quality assuring project data relevant for reporting, and making sure all projects are compliant with donor requirements. You will proactively manage relationships with existing donors, developing engagement strategies, sharing key information, and laying groundwork for follow-on funding. Finally, you will lead proposals for new and existing donors, coordinating inputs from Hand in Hand International and network colleagues, drafting technical inputs, and engaging with funders where required.

The ideal candidate will have an innovative approach and a strong track record in fundraising from large institutional donors; trusts and foundations, corporate foundations and governments. The main objective of the role is to identify, prospect and approach new institutional donors, converting them from prospects to secured funds. The role will be roughly 70% fundraising and 30% grant management.

As well as a demonstrable track-record securing large, multi-year grants from different types of funders, you will have experience with their thematic areas: women’s economic empowerment, value chains, livelihoods or enterprise acceleration. Experience working in development projects in Eastern Africa: Kenya, Tanzania, Uganda, Zimbabwe. Experience in Afghanistan would be a plus.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.   

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. Cover letters are not required at this stage.

Salary range £30,000 – £35,000 per annum | 35 hours per week (Full-time) | Fixed Term Contract to 31st March 2025, with the possibility of extension

This role involves remote, and office-based working (in West & South London) as determined by Service User and organisational requirements. Occasional travel to community offices within London may be required

About us

Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called ‘honour’ based crimes such as forced marriage.

Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence.

London Survivors Gateway

London Survivors Gateway (LSG) is made up of the four London Rape Crisis Centres, Galop, Survivors UK, Respond and the Havens and together make up the LSG partnership. Women and Girls Network (WGN) leads this collaborative partnership which provides an information and access service across London for survivors of sexual violence, aged 13+, who wish to access ongoing support. The LSG works with people of all genders.

LSG aims to ensure diversity and equality is at the centre of the service and service delivery, and that the service continues to be responsive to, and meet the needs of all survivors in a trauma-informed, anti-oppressive way.

About the role

We are looking for highly motivated and experienced Navigators to join the LSG. The Navigators will act as first point of contact for survivors of sexual violence and the professionals supporting them, by providing holistic and non-judgemental information, advice and support. They will support survivors (via telephone) to access additional specialist sexual violence services through trauma-informed triage and assessment.

WGN is also looking for a highly motivated and experienced Rapid Response Senior Navigator to support the LSG team by responding effectively and efficiently to enquiries that need to be prioritised due to safeguarding risk. They will help triage, assess and refer clients with multiple disadvantages into supporting service.

How to apply

Please visit our website to download an application pack. Completed application form and Equal Opportunities Monitoring forms should be submitted by 9am on Monday 30th September 2024.

Further Information

The above posts are subject to satisfactory references, social media screening and a DBS check.

WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity.

We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.

WGN is an equal opportunities employer. Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.

As an expert in people safety and secutrity, you will enable us to serve the persecuted church well, by finding the right balance between keeping our people as safe as we can and still being free to do everything we need to do and go anywhere we need to go as a ministry. 

You will work across the various entities within the organisation, to take a holistic view on advising managers and staff on safety and security. You will analyze and advise on security incidents, enable greater organizational learning and awareness, and help managers and staff to comply with agreed security procedures, while working cross-culturally. In the event of a crisis situation, you will advise on all aspects of handling the situation. You will be fully aligned with the core values of Open Doors and have a passion to serve the Persecuted Church. This role reports to the Director of People and Culture.

Your key responsibilities

·Advise proactively on identified threats and risks, and on specific staff safety and security matters on request.

·Provide a cross-organization perspective on how staff safety and security management can improve.

·Promote a culture of safety and security.

·Encourage an approach to compliance with our global security policy and handbook, which respects the need for organisational responsibility as well as the calculated acceptance of necessary risks.

·Provide advice in any crisis situation, including as part of a crisis management team.

·Maintain a record of staff safety and security incidents and near-misses, and analyze learnings and trends.

·Develop security-related learning needs analyses, and enable learning solutions.

·Support and work together with regional and local staff security experts and point persons.

Your profile

·Committed Christian with a heart for the Persecuted Church.

·Relevant education and experience.

·Able to provide advice and practical support on a wide range of safety and security matters.

·Able to work practically and give advice in critical situations.

·Analytical and abstract thinker.

·Excellent communicator and influencer, able to work with people at all levels in an organisation and in different cultures.

·Experience of managing change and providing or facilitating learning.

·Result- oriented with proven project management skills and the ability to deliver on time.

Our offer

Working at Open Doors means that you are actively involved in serving the worldwide Persecuted Church. We offer you a versatile position in an international, dynamic environment, a professional team and the opportunity to grow professionally and personally. As a global organisation we are used to combining working from home with working from the office and to have flexible working hours. The role can be based in the UK, US, Netherlands or any existing Regional or Country office location on approval.

Closing date for applications: 20th October, 23:59 (BST)  

Organisation: Scriptoria Sustainable Development Solutions 

Contract: Full time, permanent 

Location: Flexible (London and/or remote, plus business travel; must be UK mainland-based)

Salary: £35,000 – £38,000 – depending on experience 

Start date: ASAP 

Do you have a scientific PhD and postdoc/industry experience? Do you want to apply your scientific skills and research experience to health and sustainable development projects? Are you interested in meeting people, sharing your skills and learning to be a first-class communicator? Then this is the job for you.

Who we are 

Scriptoria is a values-driven, ethically focused consulting company that has a strong international reputation for excellence. We specialise in helping clients around the world to tackle sustainable development, poverty reduction, health, and climate and environmental issues. Our Consulting, Data, Communications and Training Teams focus on knowledge management, data management and communications to help research, international development, government and other organisations better manage information and communicate their findings. 

Who we're looking for 

We are looking for a dynamic new team member with a PhD in a science/STEM subject to join our innovative Consulting Team and to contribute to the work of our Data and Training Teams. Agriculture and the health sciences are areas we are particularly interested in.

Specifically, we want an individual with a passion for research and sustainable development, a friendly, outgoing personality and a willingness to learn new skills. We’re looking for someone who wants to engage with international development and research projects to help them work more efficiently and have a greater impact.

This role will offer a range of experience and the opportunity to contribute to the diverse range of services that Scriptoria provides.

Approximately half of your time will be spent working with our exceptionally experienced team of knowledge management and data consultants to help us develop and deliver cutting-edge data-management/analytics solutions and project-management software systems to our clients.

Your work will also involve working to help us manage and organise the projects we deliver to clients. The other half of your time will involve meeting with and training clients (to pass on your skills in research communications), both online and through face-to-face courses. Finally, you will be encouraged to contribute to company-wide strategy and business development. 

Your role will include:

• Helping sustainable development and research programs to develop and implement digital tools and analytics systems to better manage their workflows and use their data 

• Working with projects in Africa and Asia to provide technical advisory and consulting services to help them to better manage and share information, knowledge and data

• Training and mentoring international researchers by delivering courses, workshops, and individual support in areas including journal article/report writing, grant writing, project management and communications for non-specialists 

• Contributing to business development across the company, including marketing and client outreach.

Working with Scriptoria 

Our senior team has an exceptional skill set, and we recognise that candidates with all the skills we need simply may not exist. But don’t worry, if you have some of the skills we want but lack others – we will train you to fill those gaps. This will include thorough training in the delivery of our well-respected training courses. 

Our staff have the choice to work wholly or partly from home or from our office in Tooting, SW London, during regular operational hours (08:30–17:30). If working from home, staff must have a working environment suitable for holding video-call meetings/training sessions with clients. 

Wherever you work, you will interact regularly with senior team members to gain new skills and exchange ideas.  

This job will require regular travel to deliver training courses (mostly in the UK, estimated 2 to 8 days per month) and may also involve international travel, including to developing countries. So, applicants must be willing to travel (in line with UK government guidance). 

Key skills and experience 

Essential 

Qualifications and skills 

• A PhD in a quantitative STEM research subject 

• 2 years minimum of postdoc/industry experience (in a research or research-support role) 

• A strong understanding of research processes and data analysis and management 

• A demonstrated talent for writing - including writing journal articles and writing for non-specialists 

• At least one first-author paper in a peer-reviewed journal 

• Experience delivering live training/teaching courses 

• An excellent, practical knowledge of MS Excel and MS PowerPoint 

• Excellent English language skills, to the standard of a native speaker 

• The right to work in the UK.

Characteristics and interests 

• A friendly, open personality (bright, resilient, cheerful, confident) 

• A passion for international development and building researchers’ skills 

• An interest in information management and technology, data systems and analytics and in helping create new IT systems and software (programming skills are not required for this role) 

• A willingness to travel and to take a flexible approach to working hours when travelling 

• The confidence required to give presentations and training courses and to lead (facilitate) meetings, online and in person 

• The ability to work very well under pressure and self-manage 

• The ability to juggle multiple tasks and work alongside the company Directors. 

Desirable 

• Experience working on collaborative research projects with international partners 

• Experience working with programs such as Microsoft SharePoint or other knowledge management tools 

• Experience with statistical analysis in R 

• Experience in grant writing and/or grant management 

• Experience writing communications materials that translate science for non-specialists and encourage engagement. 

Salary and annual leave 

Salary will depend on qualifications and experience but is expected to be between £35,000 and £38,000 p/a (depending on experience). Annual leave is 25 days per year plus public holidays (33 days).

Fixed term contract until 15 March 2025

Lewisham

* Internally the job title will be Crisis Recovery Worker

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise, and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship as a Recovery Worker.

Crisis House is a community-based crisis service, working to a recovery model with the aim to reduce the amount of A&E and Hospital admissions through evidence-based CBT interventions. We provide a range of intervention support and are partnered with the NHS, working alongside the Home Treatment Team who offer clinical governance. Additionally, we offer a range of services for people with mental ill health to become more connected to their local community, building on their social engagement. We signpost to local services and host awareness days that truly reflect the community we support to break down stigma and discrimination. Offering support 24/7 with a staffed service to our residents aged 18 and upwards.

We know that recovery can look and feel very different to every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure, or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.

In return for your skills and enthusiasm, this role comes with some great benefits and excellent training and development opportunities.

This is fixed term role that ends on 15 March 2025 requiring the post holder to work 37.5 hours per week on shift patterns.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

Closing date for applications: 20 October 2024, 11.59 PM (BST) 

Organisation: Scriptoria Sustainable Development Solutions

Location: Remote or Hybrid (London office) 

Salary: £23,796 per year (pro rata), paid monthly 

Experience: No experience required 

Degree needed: 2:1 or first-class honours 

Start date: ASAP 

Who we are 

Are you a high performer who wants to learn more about data, software and digital projects? Are you looking for a paid internship with a value-driven company focused on international development, climate change and poverty reduction? This is your chance to work with a small and fast-paced team working to make the world a better place through their digital systems and data management and analysis services. 

What we're looking for 

We are looking for a quick-thinking, organised, insightful and analytical intern to join our consulting team. As an ethical organisation, Scriptoria does not believe in unpaid labour, so this position is a paid role with the real opportunity to turn into a full-time job for the right candidate. You won’t be doing coffee runs or endless photocopying, you will be a pivotal part of the team making a serious contribution to the work we do.

You will have at least a 2:1 or first-class honours degree and your English language, writing and communications skills will be excellent. An interest in sustainable development with the desire to create a positive change in the world is essential. A science-related degree could be beneficial, and a Master’s degree is an advantage but not essential.

Your role as an Intern in our Consulting Team 

As a member of the consulting team (after sufficient training) you will be given the opportunity to work on some of Scriptoria’s exciting international consulting projects alongside senior team members. The work will be varied and will involve working closely with our team of developers to conceptualise and design our specialist project-management software for international development and research organisations. You will therefore have excellent communication skills to translate the needs of the clients into actionable instructions for the data team. As an individual, you need to see data science and technology as tools for problem solving and enjoy the analytical and “detective” work involved in applying them.

• Salary: Annual gross salary of £21,673.60 per year (pro rata), paid monthly  

• Location and hours: Home (UK only) or office-based in South London. Our standard working hours are 8.30am to 5.30pm every day with one hour for lunch (1pm to 2pm).   

• Annual leave: 33 days’ holiday pro-rata in each complete calendar year including statutory and public holidays   

• Sick pay: Up to 5 days’ paid sick leave per year, after which the UK government’s Statutory Sick Pay scheme will apply   

• Pension: Pension contributions: 3% employer’s and 5% employee’s contribution (employees can contribute more if they wish)   

This internship is full time (40 hours a week), five days per week for a six-month period, with an initial one-month probation. Our intern will be given regular reviews to track progress and a formal assessment after 1 and 3 months.

Flexible working location 

Our staff have the choice about whether to work from home or from our office in Tooting, SW London, or a mixture of both, during regular operational hours. If working from home, staff must have a working environment suitable for holding video-call meetings with clients.

Wherever you work, you will interact regularly with senior team members to gain new skills and exchange ideas.

Starting Salary £30,000 per annum (pro-rated) | 35 hours per week (Full-time) and 17.5 hours (Part-time) per week | Permanent

These roles will involve regular office-based working in Vauxhall as well as remote working and will include travel across London in line with service user, service delivery and organisational requirements.

About us

Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called ‘honour’ based crimes such as forced marriage.

About the role

We are now seeking two experienced and dynamic Advice Hub Caseworkers to join our highly successful Advice Hub Service and team. 

As an Advice Hub Caseworker you will provide one-off, practical support and advice for women and girls who have experienced any form of Violence Against Women and Girls (VAWG). You will provide one-off advice, information and support over the phone and via web-chat linking survivors with support that is right for them. You will also provide one-off consultation and advice to professionals working with cases involving VAWG.

The Advice team work from a woman-centred, trauma informed and survivor led integrated approach, ensuring individualised support that is rooted in empowerment and best practice. The work is delivered through a commitment to an anti-oppressive, feminist framework that strives to address additional barriers and meet the diverse range of survivors needs, understanding the specific support needs of each survivor. We are passionate about social justice and being part of dismantling systems and structures which oppress survivors. These posts play a key part in helping us identify current issues affecting survivors in London and opportunities for change.

About you

The ideal candidates will be experienced in providing support, have an excellent insight into the needs of survivors of VAWG and be innovative. This is a unique opportunity to join one of the leading specialist VAWG organisations within the women’s sector, and to play a pivotal role in the development and delivery of a service which improves responses, access and support to survivors in London. If you have the skills and experience required, then we would love to hear from you.

How to apply

Please visit our website to download the vacancy documents. Completed application form and Equal Opportunities Monitoring forms should be submitted by 9am on Tuesday 1 October 2024.

Interview details

First stage interviews are expected to take place remotely in the week commencing 7th October 2024, however, please note dates may be subject to change. 

Further Information

This post is subject to satisfactory references, social media screening and a DBS check.

WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity.

We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.

WGN is an equal opportunities employer. Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.

Job Title: Membership and Insight Manager 

Job Type: Permanent

Hours: 35 hours per week – Monday to Friday

Department: Membership Engagement Team (MET)

Salary: £38,996 (FTE)

Reports to: Director of Membership and Marketing

Location: Hybrid – FSRH Office (London Bridge) and home working.

Who we are:

The Faculty of Sexual and Reproductive Healthcare (FSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. 

Can you help us?

We are seeking a motivated and dynamic Membership and Insight Manager who will respond to and resolve all member enquires and process Membership and Educational applications. 

You will have a strong background in Customer or Membership support and have a demonstrable ability to take initiative and offer solutions.  You will be able to work collaboratively and communicate effectively with a range of members and staff. You will have a proactive attitude and be able to work efficiently within defined processes. 

You will work alongside the MET Director, Education Development Managers and associated teams to ensure that membership support is delivered as follows to: 

• Manage a team of dedicated specialists to ensure our membership experience is valued and valuable
• Use insight gained from our range of digital systems to provide business intelligence and improve our member experience
• Drive improvement throughout our processes
• Ensure member enquires are responded to and resolved in line with Quality standards and SLAs
• Ensure members are treated fairly and in line with FSRH values and regulations 
• Ensure that all Educational products are processed within agreed SLAS
• Maintain the quality of the service provided 
• Create and deliver iterative improvements on the FSRH member contact strategy

You will have:

•  A Levels (or equivalent experience)
• Substantial previous experience of strategic redevelopment of a customer contact team from the ground up. 
• Substantial understanding of how to utilise a CRM to generate process improvements 
• Substantial experience of working customer/ membership support environments 
• Excellent product knowledge to support customers using a variety of media and formats 
• Understanding of the role of CRM in an organisation and in customer/member experience
• Openness and ability to adapt to new technologies and new ways of working
•  A good understand and ability to adopt the FSRH values throughout the role

You will have experience:

• Supporting educational products and member services
• Working within policies and processes and using these to support improved delivery and service 
• Working in multichannel support (email, phones, remote, chat etc)
• Using digital platforms, CRMs and Learning Management systems preferably IMIS, Learning Pool (Totara) 
• Managing complex cases
• Producing and creating reports 
• Working within a professional membership body / higher education / NHS background 
• Developing skills and knowledge of less experienced colleagues 

We will offer you:

 We offer a range of benefits at FSRH to support staff wellbeing, including:

• ­ 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• Birthday leave day
• Annual Volunteering Day
• Flexible working culture
• Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• Employee Assistance Programme (EAP)
• Employee discounts portal
• Free Lunch Thursday
• Interest free season ticket travel loans
• Enhanced maternity, paternity & adoption pay
• Free eye tests
• Training and development

To Apply

Deadline for applications is 12pm 2 October 2024

Interviews are likely to take place on W/C 7 October 2024

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.