Cafe Jobs in London

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Togetherness, and Responsiveness and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Crisis Cafe Coordinator
Reference: 273
Responsible to: Crisis Cafe Team Leader
Contract: Permanent
Salary: £25,000 - £27,764 per annum, pro rata
Hours: Part time (22.5 or 30 hours per week)
Working Base(s): Stevenage Crisis Café
Work pattern: A full-time pattern will be a 7-day flexible rota, working 17:30 - 01:30.

This role is managing a shift delivering emotional support to those in mental health crisis, face to face and over the telephone through our helpline.

About the Service

Our Nightlight Service (Cafés, Helpline, 24/7 Crisis House and Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.

The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:

• To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
• To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.
• At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.

About the Role

Alongside other Crisis Cafe Coordinators, you will be a key member of the Crisis team, providing effective operational leadership delivering the Nightlight Mental Health Crisis Café and Helpline Service. You will be ensuring the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the provision. You will provide management support to Crisis Café and Helpline Mental Health Support Workers and volunteers and support the Crisis Café Team Leader in ensuring practice within the service is safe, effective and person centred.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date for applications is 25th April 2025.
Interviews will be held week commencing 12th May 2025.
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Title: Operations Officer

Location: Coram’s Fields, 93 Guilford Street, London, WC1N 1DN

Responsible to: Chief Operating Officer Salary: Up to £34,000 per annum (subject to experience)

Contract Type: Permanent Hours: 35 hours per week (includes some evening and weekend work)

Benefits: 26 days annual leave, defined contribution pension scheme, tax-free childcare scheme, café discount, employee assistance programme, cycle-to work scheme

Role Summary

Coram’s Fields is a unique charity in the heart of Bloomsbury, London. In addition to our iconic 7-acre child-friendly park, we run a variety of services and enrichment programmes to support local young people and their families, including a nursery, an after-school and holiday club, a drop-in centre for parents of under-5s, a vibrant youth centre and a sports programme. We proactively host a wide variety of community events and celebrations, and our facilities are available for private hire to generate income for the charity.

The Operations Officer role is an integral part of the central team with responsibility for procedures, systems that support the effective, efficient, and compliant running of our seven-acre site, services, park events and oversight of income streams. It is an exciting and highly collaborative role offering a fantastic opportunity to combine effective communication and organisational skills with a passion for helping young people and a desire to develop commercial and business development experience.

Main Duties and Responsibilities:

General operations, processes and systems 

• You will be responsible for the oversight and continuous improvement of organisational procedures including IT, GDPR, Health and Safety, Fire Evacuation, incident management.
• You will be responsible for briefing staff across the charity in the use of these procedures and working with the Office and HR Manager to arrange training for staff where necessary. 
• You will be responsible for improving existing office systems and identifying opportunities to develop new systems and processes to enable people to work more collaboratively, efficiently, and effectively. 
• You will be responsible for ensuring that organisational procedures are documented and accessible on the internal SharePoint.
• You will be responsible for developing and overseeing a new volunteer infrastructure for the charity, working with teams across the organisation to deliver a consistently high-quality volunteer experience for all with standard recruitment, induction, and on-going oversight procedures.

Events and project management 

• You will be responsible for coordinating and overseeing a diverse and inclusive programme of park events, making the park an interesting and vibrant place to visit, encouraging the community to gather and socialise, and generating income to support the work of the charity.
• You will have responsibility for working with internal and external stakeholders to ensure each event is well-planned, managed safely and compliantly with all regulations and laws, and executed successfully within budget. 
• You will work with the CEO, COO and Buildings and Facilities Manager to support capital projects, liaising with external stakeholders, contractors and the Local Authority to ensure the effective operation of the site. Commercial Operations
•  You will operationally oversee our facility-hire income (halls, sports facilities, and grounds) and be responsible for: – ensuring necessary contracts, waivers, and legal/statutory documents are completed – executing effective marketing and promotions, and creating high quality promotional content for our website and social media – regularly reviewing fees in relation to the hire of our facilities and making recommendations for changes to these – understanding and improving the utilisation of facilities – supporting the COO to develop and grow partnerships with local organisations and schools – improving the efficiency of our booking systems/processes and overall user experience 
• You will be responsible for identifying new (temporary and permanent) opportunities and third party partnerships to bring new experiences, enjoyment and enrichment to local young people while also generating income for the charity. 
• You will work closely with our Café Manager to grow the profile and income generated by our cafe through improved park signage and park visitor experience initiatives, and integration of the café into the hall and sports hire customer journeys.

Other 

• You will be expected to undertake personal development and training where required or beneficial for the role, and to attend regular supervision and appraisal sessions.
• To undertake any task that may be request from time to time by the CEO or Board of Trustees, as may be consistent with the nature and scope of this post.

How to apply: Please submit your CV and a Cover Letter outlining how you are good fit for the role!

* We can only consider applications from candidates who submit a cover letter detailing how their experience aligns with the job criteria and how the role fits with their career goals.

Diversity and inclusion matter to us. Coram’s Fields is committed to equality, diversity, and inclusion. We welcome applications from all sections of the community, from a diverse range of backgrounds. We strive for our workforce to be representative of the communities that we serve, and we know that greater diversity will lead to even greater results for the families and children we work with.

Coram’s Fields is committed to safeguarding and protecting the welfare of all children and young people. All those applying for a role with the charity are subject to robust safeguarding checks and will need to demonstrate clearly their commitment to safeguarding. All appointments are subject to a satisfactory enhanced DBS check and all post holders are required to register with the DBS update service.

As our Head of Programmes you will manage our programmes from beginning to end - ie. from when a learner joins our Supported Internship Programme until they have been in employment for 6 months. 

This includes and is not limited to; managing our Programme Coordinators, managing relationships with our programme partners (Mencap, AOD), keeping the Fair Shot team as involved as possible, building a network of Fair Shot employers to take on our learners following their 11 month training programme, monetizing the programme, and supporting both the employer and ex learners for 6 months and offering. As a Head of department you will also be responsible for upholding our Fair Shot values,  ‘How we stand up for Fair Shot’ priorities, contributing to the growth, vision & strategy of FairShot. 

• Shift pattern: 5 days a week flexible working (3 days in office, 2  at home) 

• Paid Holidays – 30 days (including Bank Holidays) 

• One Friday off a month 

• 1 hour of free work coaching a month 

• Flexible workdays

• Budget assigned to your programme that includes travel expenses

• Free beverages at the Cafe

• 50% discount on all Cafe food

• 30% discount on our retail products

• Fun days with the learners and staff members

• Training for career development based on role and interest 

• DBS enhanced checked - we provide

• Safeguarding vulnerable adults course - we provide

Programmes

Support the team in improving logistics, operations, and collaboration with the café team. Ensure seamless integration of internal and external processes to optimize efficiency and effectiveness.

Employment Programme

Lead the strategic direction of the employment programme, securing 15+ employer partnerships annually. Monetise the programme, manage contracts and payments, and organise the annual Fair Shot employment network event. Build and maintain a database of employer partners, working with the Marketing Manager on newsletters and engagement. Support graduates and past employers while continuously improving programme growth and sustainability. Represent Fair Shot at career fairs, panels, and events, ensuring strong employer relationships. Maintain impact reports based on employer and graduate data.

Managing Supported Internship & Employment Programme Coordinators

Oversee and support team members in their roles. Conduct four performance reviews per year as per Fair Shot policy.

Managing Partnerships

Act as the Designated Safeguarding Lead, implementing behavioural policies for learners and graduates. Manage partnerships with Mencap and AOD, ensuring smooth collaboration, resolving conflicts, and supporting skills coaches. Continuously improve the programme in alignment with Fair Shot’s mission and learner needs.

Mentorship Programme

Train and support mentors to ensure their success. Maintain strong mentor relationships and foster a sense of belonging within the Fair Shot community.

Impact

Lead impact measurement for the employment programme, engaging with learners, employers, parents, and the Fair Shot team. Align all impact assessments with Fair Shot’s Theory of Change model, conducting annual reviews and refining outcomes. Gather insights via surveys and create content for the Social Impact Report with Marketing support.

Programme Link with Fair Shot & Mencap

Bridge communication between the Fair Shot team and Mencap management. Ensure collaboration across departments, keeping all teams informed and involved. Establish feedback loops, communication structures, and regular updates to ensure alignment and programme visibility. Support the Marketing Manager in raising public awareness of Fair Shot’s initiatives.

Fair Shot Role Model & Ambassador

Uphold Fair Shot’s values and cultivate a positive organisational culture. Represent Fair Shot at panels, webinars, podcasts, and networking events to promote the mission and grow partnerships. Strengthen employer engagement and advocate for inclusive employment opportunities.

As Senior Finance Officer, you will play a vital role at World Heart Beat, ensuring the effective day-to-day management of finances, financial administration, and bookkeeping, as well as informing future business planning. You will work with key personnel across the team, providing guidance and leadership in relation to budget management and financial information to support funding applications and stewardship. You will also provide excellent reporting to support the Executive and Board.

It is an exciting time for the charity, following the opening of World Heart Beat Embassy Gardens in 2023, our second site for music teaching, which includes a café, concert hall and recording studio. The operation of two sites has increased our activities and overheads, making the Senior Finance Officer role even more crucial. We have also established a CIC through which new earned income streams are channelled. The Senior Finance Officer will have the opportunity to develop and shape financial processes and contribute to forward planning.

 We need an accomplished  fundraiser with experience in implementing and delivering successful fundraising strategies, corporate sponsorship and managing relationships with  HNWIs, grant holders & Trustees to help meet our ambitious fundraising targets and ensure the continued delivery of our programmes.

You will be working closely alongside our CEO  who has been leading the fundraising thus far.

• Shift pattern: 5 days a week flexible working (3 days in office, 2  at home) 

• Paid Holidays – 30 days (including Bank Holidays) 

• One Friday off a month 

• 1 hour of free work coaching a month 

• Flexible workdays

Fundraising 

• Develop and implement a strategic fundraising outreach plan to build a strong pipeline of potential donors and partners.

• Identify, cultivate, and secure significant grants from trusts, foundations, businesses, and major donors.

• Explore innovative ways to diversify and expand Fair Shot’s fundraising efforts.

• Implement and deliver  fundraising outreach to build out our list of fundraising leads.

• Fundraising strategy -  Build and communicate a new fundraising strategy for Fair Shot which underpins our Programme and traded income generation function. We have started to establish key relationships with HNWIs and corporate fundraising to date, so you would be responsible for growing these and developing a Supporter Programme to keep them engaged. 

•  Grow overall fundraised income from £400k pa to £700k PA  over the next 3 years.

• Research and identify viable funding opportunities in line with sector trends and organization fit.

• Prepare forecasts for fundraising quarterly to present to the Board of Trustees.

Writing, reporting and recording

• Grant applications and reports -  Write and submit funding proposals to trusts and foundations and corporate supporters.

• Impact report -  Support the creation of engaging content from our impact data and case studies, for our website and social media that could lead to online fundraising and occasional  press releases

Partnership Development & Stakeholder Engagement

• Serve as the lead contact person for all external partnerships, fostering strong, long-term relationships.

• Develop and expand meaningful engagement opportunities for corporate partners to support Fair Shot’s mission.

• Build and maintain a comprehensive partnership database, ensuring systematic follow-ups and relationship nurturing.

• Actively engage with existing and prospective partners to enhance their involvement and contribution.

Events & Networking

• Plan, organise, and host quarterly in-person events with key stakeholders to showcase Fair Shot’s work and fundraising initiatives.

• Attend relevant industry and networking events to increase Fair Shot’s visibility and secure new partnerships.

• Ensure all events align with Fair Shot’s brand, values, and fundraising goals.

Internal Engagement & Communications

• Develop a deep understanding of Fair Shot’s programmes and work closely with internal teams to align fundraising strategies.

• Communicate the impact and importance of Fair Shot’s work effectively to donors, partners, and stakeholders.

• Work collaboratively with marketing and communications teams to create compelling fundraising materials.

We have an exciting opportunity for an Non Domestic Abuse Related Independent Stalking Advocate to join the specialist team in Bedfordshire, working 37.5 hours a week. This role will focus on victims of stalking, that are non domestic abuse related. This exciting role is a fixed term contract, beginning from the 1st of April, 2025 and ending on the 31st of March, 2028. This role is a 3 year fixed term role, subject to year on year funding being available.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the Role:

This role is based in Bedfordshire with consideration given to hybrid working. As an Non DA Related Independent Stalking Advocate you will be:

• providing a high quality support & advocacy service to victims of stalking
• working closely with our IDVA services within Bedfordshire
• managing a caseload; identifying and assessing risks and needs, providing a tailored crisis intervention service through individual safety planning, advocacy, emotional and practical support
• working with other agencies and advocating on behalf of service users in order to help them access services to keep them safe
• working within a multi-agency framework consisting of voluntary and statutory partners to build local partnerships, in order to offer a coordinated response to stalking
• promoting the service and raise awareness of stalking through regular training of local partners.

You will need:

• Experience of working in support and advocacy with victims of stalking would be advantageous
• To be able to prioritise work & deal with competing demands
• Ideally you will hold a ISAC or SafeLives IDVA accreditation, relevant degree, vocational qualification or relevant experience of delivering a service and working with victims of stalking and/or domestic abuse
• A driving license and access to a car, as this role covers the whole of the county

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We’re looking for a high energy and hands on Volunteering Officer with great people skills, who is well-organised and can work effectively in a busy environment. You will be supporting volunteers throughout their journey with Sufra, from first point of contact, to interview, and onboarding, with continued support and development opportunities, enabling our volunteers to flourish and feel valued.
 
Sufra currently manages over 250 volunteers across our services, and we receive hundreds of volunteer applications each year. You’ll support us to grow our volunteer numbers through effective recruitment and retention so that we can effectively run our food bank, advice services, and community spaces. And you’ll maintain our volunteer records so that we can continue to build through effective monitoring and evaluation.
 
We want to create a safe, supportive, inclusive, and positive environment. As a Sufra staff member you’ll embody our ethos of dignity, community, and human rights, as well as following our safeguarding, health and safety, and equality, diversity and inclusion policies. 

About the Roundhouse

Roundhouse is an iconic music and arts venue in Camden. Since the 1960’s we’ve opened up space for creativity to empower people and communities - day in, night out. We are on a mission to raise the creative potential of the UK so we give young people and artists the space to experiment, develop skills and be part of the incredible moments that go down in history.

The Role

We are looking for a Youth Worker to join our Youth Work team, working both on the Roundhouse Studios front desk as well as on our youth focussed projects. The role will work across our 7 day provision, with the expectation of regular evening and weekend work, to provide the highest standards of service and support to young people using the Roundhouse Studios. This will include administrative and front facing duties. You will be responsible for supporting and encouraging a diverse range of young people (in particular those with multiple and complex needs) aged 11-25 to engage in opportunities at the Roundhouse and assist with pastoral support.

About You

We are looking for a candidate with experience of working alongside young people aged 11-25 years old in informal educational or youth work settings. Candidates should have knowledge and experience of safeguarding young people and be confident in speaking to young people effectively. Alongside this, we require someone that has experience in public facing/front desk roles with strong organisational and communication skills.

We welcome applications from people who feel they can bring their own skills, experiences and ideas to the table and empower those around them to do the same. We encourage those currently underrepresented across the cultural sector and all intersections of our diverse society to apply.

The successful candidate must have a current and acceptable DBS check, or be willing to undertake one, due to the nature of the role.

For more information please download the full job description from our website and if you would like to apply, and feel you have the skills and experience we are looking for, please click “Apply Now” to complete your application by Monday 14th April 2025.

Deadline: Monday 14th April 2025

Contract: Permanent, Part-Time or Full-Time

Hours: 21-35 hours per week (excluding breaks)

Salary: Pro rata of £29,348 per annum

Interviews: W/c 28/04/2025

Benefits:

• 25 days’ holiday per year plus bank holidays pro rata

• Pension scheme

• Cycle to Work and Tech Scheme

• Season ticket loan

• Employee Assistance Programme (EAP)

• Health Cash Plan

• Group Life Assurance

• National Arts Pass

• Staff discount at our bar and café

• Complimentary staff tickets

All personal data submitted to the Roundhouse in the form of personal details forms is used for recruitment purposes and equal opportunities reporting only. By submitting a personal details form, you consent to the Roundhouse retaining your personal data for these purposes. Personal details forms contain your name, address and details relating to your gender, religion and nationality. All forms are anonymised before use. In accordance with GDPR all information submitted by unsuccessful applicants will be deleted within six months.

Domestic Abuse Service Manager

Do you want to join a committed and inspiring team? Do you want to help make a real difference every day?

This is an exciting opportunity for a Domestic Abuse Service Manager - Housing and Immigration Specialist to support Male survivors by leading this pan London Service. 

This role is a hybrid-working role and is based at the London office close to Old Street tube station, for a minimum of one day a week and home working, subject to operational demand.

Position: 5975 Domestic Abuse Service Manager

Location: Greater London/Hybrid

Hours: Full time 37.5. Monday to Friday 9am - 5pm with flexibility dependent on service delivery and client need

Contract: Fixed Term until 31.03.2026, with potential for the contract to be extended until 31.03.2027 

Salary: £33,660.00 per annum plus London Weighting Allowance £2,800 per annum 

Closing Date: 11th April 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. 

The Role

This role is home and office based, with travel throughout London. As a Domestic Abuse Service Manager - Housing and Immigration Specialist you will:

• Lead on the development of responses to the needs of male victim/survivors with housing and immigration needs 

• Develop relationships with partner agencies in this area.

• Effectively manage and develop a high quality, innovative and pro-active domestic abuse team

• Prioritise the safety, security and dignity of service users and their children

About You

You will need a good understanding of domestic abuse and it's impact, able to identify victim/survivor individual needs and:

• A passion for working with victim/survivors

• Knowledge of migration and asylum routes and the procedures for applying for refugee/asylum status in the UK

• Ability to manage a team delivering front line support to vulnerable people 

• A non-judgemental, non-directive and anti-discriminatory approach 

• Experience of working with housing agencies or in a housing setting is advantageous

• The ability to speak Sylheti/Bengali, Hindi, Urdu, Tamil, Turkish, Kurdish, Polish, Gujarati, Somali, Yoruba, Akan, French, Lingala, Igbo or Arabic is desirable.

Please see the attached Job Description and Person Specification for further details once you apply. 

In Return…

Benefits include:

• Flexible working options including hybrid working

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays

• An extra day off for your birthday and options to buy or sell annual leave

• Pension with 5% employer contribution

• Enhanced sick pay allowances, maternity and paternity payments

• High Street, retail, holiday, gym, entertainment and leisure discounts

• Access to our financial wellbeing hub and salary deducted finance

• Employee assistance programme and wellbeing support

• Access to EDI networks and colleague cafes

• Cycle to work scheme and season ticket loans

• Ongoing training and support with opportunities for career development and progression

• Clinical supervision and group reflective practice

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. 

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Service Manager, Domestic Abuse, Domestic Abuse Service Manager, Deputy Service Manager, Domestic Abuse, Deputy Domestic Abuse Service Manager. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.               

About the role

Are you a service coordinator or a frontline caseworker with demonstrable organisational skills and the ability to develop, deliver and monitor the impact of food based destitution services? Are you highly organised and responsible? Are you passionate about supporting asylum seekers, refugees and vulnerable migrants to rebuild their lives in our community?

If so, this key project management role in our charity might be for you! 

Reporting to the Director, AFRIL's Destitution Coordinator will coordinate the delivery and development of our work to alleviate destitution. You will coordinate a fortnightly referral only food bank in partnership with St Peter’s Church in Lee; secure gifts in kind, manage the distribution of small grants, and work together with our Casework team and partner Immigration Solicitor to support people to engage in the complex process of improving their circumstances. You will supervise volunteers and lead on professional relationships for AFRIL’s destitution work, including influencing local policy. We are a friendly and supportive team and the existing postholder is moving internally so you will have a thorough handover period.

About us:

AFRIL is a growing, dynamic charity that supports asylum seekers, vulnerable migrants, and refugee families in south east London. We support our clients to lift themselves out of poverty and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle underlying issues, supporting people to integrate, contribute and thrive. We engage in policy and legal interventions to influence positive change. Our work is grounded in the values of professionalism, inclusivity, and solidarity, and our approach to service delivery is one of co-production and empowerment. We are 15 staff (7.3 full time equivalent) and over 100 volunteers.

AFRIL delivers the following core services: 

• Rainbow Club Supplementary School - providing weekly supplementary education in  English and Maths, arts, music and sports activities to children from refugee, migrant  and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status)

• Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions.

• Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data. 

• Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment. 

• Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status. 

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We welcome applications from candidates of all ages and are committed to supporting qualified people to re-enter the workplace after periods of unemployment for example because of homemaking, redundancy, mental health or previous immigration restrictions. Our office is on the first floor of a community centre. We are committed to making reasonable adjustments to support our staff to flourish.

Shortlisted candidates will be invited to interview on 23rd April 2025. 

Terms and conditions:

Hours: Part time 17.5 hours (2.5 days per week) to include every other Saturday morning

Salary: £32,980 - £34,644 pro rata (points 13-16). New employees normally start at the bottom end of this scale, with an annual salary review process.

Location: The office base for this post is the Leemore Community Centre in central Lewisham with service delivery at St Peter’s Church in Lee every other Saturday morning. We have a hybrid working model and the post holder can work from home for part of the week, as agreed with line manager.

Benefits: 

• Annual leave 25 days per annum plus bank holidays (pro rata for part time staff); 

• Pension scheme: 5% employer pension contributions; 

• Flexible working: we do our best to accommodate your preferred working style

• 24/7 Employee Assistance Programme, including access to advice and 121 support

• Clinical supervision: monthly small group reflective practice with clinical provider

• Training and development: access to good quality training and budget 

• Cycle to work scheme 

• Annual salary review

See full Job Description and Person Specification. Applications accepted through charityjob only.

We have an exciting opportunity for a Children & Young People Support Worker (known internally as a Programme Facilitator-Children & Young People) to support our established and growing digital Children & Young People service WeMatter.

This is a home-based role, working 37.5 hours per week, on a fixed term contract until the end of December 2025.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, we'd love to hear from you...

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This roles is home-based (within England or Wales).

As a Children & Young People Programme Facilitator you will:

• Hold an active caseload of children and young people who have experienced domestic abuse within the home
• Be responsible for providing safe, high-quality and consistent support through the online delivery of the CYP Recovery Toolkit
• Develop and maintain effective working relationships and promote effective communication between staff and other stakeholders.

You will need:

• Knowledge of domestic abuse & it's impact on children and young people
• The ability to engage, build rapport and motivate young people
• Excellent communication skills, both written and verbal
• Sound IT expertise with the ability to use a range of software

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Job title: Mental Health Recovery Worker
Post no: 634
Working base: Luton
Hours: 12.25 hours per week, 2 days per week
Working pattern: 5:00pm – 11:00pm (Wednesday and Saturday)
Contract: Permanent
Salary: £24,088 per annum FTE (£7,975.08 per annum Actual)

About the Role

Could you support individuals within the community, to improve mental health and wellbeing, through focussed 1:1s and structured interventions. At times this may mean deescalating crisis and providing preventative sessions. The role will be part of a larger Recovery Lounge team made up of Mental Health Recovery Workers, Peer Support Workers and volunteers.

About the Recovery Lounge Service

Our Recovery Lounges offer a safe, welcoming and non-judgmental environment outside of normal working hours for those who feel in mental distress or crisis. The role will involve assessing needs and offering one to one support to service users to enable them to begin the process of improving their mental health and wellbeing and to providing clarity on services and pathways available in the area.

Mind BLMK Recovery Lounges (formally known as Crisis Café) are open evenings in Bedfordshire and Luton. Anyone from Bedfordshire and Luton is welcome at any location. The service operates from 5pm-11pm 365 days of the year and can support you to get well, stay well.

The Recovery Lounge provides individuals with:

• A supportive and safe environment where they can decompress, take some quiet time, speak, and connect with others
• A one-to-one session with a trained mental health worker
• Support to identify positive mental health coping strategies, including goal and safety plans
• Advice and guidance about other support services available in their area (and nationally).

Service Delivery

• Deliver preventative focussed 1:1s when required, supporting a community focused safe space and ensure outcomes which supports individuals experiencing a mental health challenge including crisis in Central Bedfordshire & Bedfordshire, in line with Mind BLMK’s agreed service and requirements as well as contract requirements.
• Assessing need and suitability for the service in line with the access to services process and undertaking 1:1s.
• Contribute to maintaining an effective volunteer workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (workload planning and support).
• Carry out Cash Handling, Health and Safety and Data Collection responsibilities as directed by the Team Leader in line with Mind BLMK’s policies, procedures, requirements and guidance.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Optional Health Plan
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm Thursday 20 March 2025
Interviews: W/c 24th March 2025
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

About the Roundhouse:
Roundhouse is an iconic music and arts venue in Camden. Since the 1960s we’ve opened up space for creativity to empower people and communities – day in, night out. We’re on a mission to raise the creative potential of the UK so we give young people and artists the space to experiment, develop skills and be part of incredible moments that go down in history.

The Role

As Director of People and Culture, you’ll be at the heart of shaping Roundhouse culture, inclusion and overall effectiveness. 

Reporting directly to the CEO and an integral part of the Director Group, you’ll lead a People Team of 4 (2 People Partners, 1 Learning & Development Partner and a People Team Coordinator) to ensure an effective and efficient service is provided to our staff. 

From leading EDI initiatives to pay and reward, with a focus on wellbeing and learning & development, you’ll play a crucial role in making the Roundhouse a great place to work. You’ll also ensure that our people systems, payroll and policies are robust, compliant and aligned with best practice.

Contributing at both a strategic and operational level, you’ll drive the Roundhouse’s People & Culture Strategy, ensuring our staff are engaged, supported and empowered.
 

About you:

We’re looking for a strategic leader who is passionate about people, culture, and inclusion. You’ll have extensive experience in senior HR roles, with a proven track record of delivering impactful people strategies.

You will also bring:

• CIPD Chartered or Fellow membership (or equivalent experience).

• Ideally a postgraduate degree holder in human resources or business studies or a similar discipline, or equivalent experience.

• A deep understanding of UK employment law, HR best practice and EDI principles.

• Exceptional leadership and influencing skills, with the ability to drive cultural change.

• A strong grasp of HR systems, payroll, and compliance processes.
   

We welcome applications from people who feel they can bring their own skills, experiences and ideas to the table and empower those around them to do the same. We encourage those currently underrepresented across the cultural sector and all intersections of our diverse society to apply.

The successful candidate must have a current and acceptable DBS check, or be willing to undertake one due to the nature of the role. 

For more information please download the full job description from our website and if you would like to apply, and feel you have the skills and experience we are looking for, please click “Apply Now” to complete your application by midnight on Sunday 13th April 2025. 
 

Contract: Permanent

Hours: 35 hours per week (excluding breaks)

Salary: £108,160.00 per annum 

Application Deadline: Midnight on Sunday 13th April 2025 

Interviews: Tuesday 6th May 2025

Benefits:

• 25 days’ holiday per year plus bank holidays pro rata. Increasing with length of service

• Pension scheme

• Cycle to Work and Tech Scheme

• Season ticket loan

• Employee Assistance Programme (EAP)

• Health Cash Plan

• Group Life Assurance

• Staff discount at our bar and café

• Complimentary staff tickets

All personal data submitted to the Roundhouse in the form of personal details forms is used for recruitment purposes and equal opportunities reporting only. By submitting a personal details form, you consent to the Roundhouse retaining your personal data for these purposes. Personal details forms contain your name, address and details relating to your gender, religion and nationality. All forms are anonymised before use. In accordance with GDPR all information submitted by unsuccessful applicants will be deleted within six months. 

Independent Victim Advocate

We have an exciting opportunity for Caseworkers (known internally as Independent Victim Advocates- IVA) to join the London team, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?

Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you…

Position: 6025 Independent Victim Advocate

Location: Greater London/Hybrid

Hours: Full time 37.5. Monday to Friday 9am - 5pm

Contract: Permanent

Salary: £28,810.00 per annum (this includes FTE £26,010.00 per annum plus £2,800 per annum London Weighting Allowance)

Closing Date: 23rd April 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

These roles offer flexibility for home and office working with travel to appointments to meet clients across London is required.

As an Independent Victim Advocate you will provide high quality, holistic support to clients, including victims of sexual violence. As a Complex Case Independent Victim Advocate you will work Monday to Friday 9am to 5pm with some evening and weekend working on occasion.

You will need to be able to manage a demanding workload, travel to appointments with clients and to meet a range of conflicting deadlines.

About You

You will have:

• An understanding of the impact of crime on victims such as anti-social behaviour, domestic abuse, sexual violence and hate crime.
• A proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
• Experience of managing a caseload including complex case management.
• Experience of outcome focussed working
• A full UK driving licence, access to a vehicle and business insurance essential for some areas, for example rural locations (requirement will be discussed at interview)

Please see the attached Job Description and Person Specification for further details once you apply.

In Return…

Benefits include:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as IVA, IDVA, Independent Victim Advocates, Case Worker, Victim Support, Victim Case Worker, Family Case Worker, Adult Case Worker, Child Case Worker

Please note this role is being advertised by NFP People on behalf of our client.