Business Systems Manager Jobs in Holborn, Greater London

About CoppaFeel!

CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.

We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.

Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.

About the role

We are seeking a talented Database Officer to join our dynamic team. This is an exciting opportunity for someone passionate about data to play a key role in supporting the charity's mission through data management and analysis.

As a Database Officer, you will help support the final stages of the implementation of Beacon, and then will be responsible for ensuring the effective management and maintenance of the CRM moving forward. You’ll collaborate across departments, manage data imports, ensure data accuracy, and provide valuable insights to improve our engagement with supporters and donors. Your work will contribute to the growth of the charity by enabling data-driven decision-making.

The Database officer will sit within the CoppaFeel! Operations Team and will work closely with the Data and Compliance Manager and the Director of Operations to support the organisation with the roll out of Beacon.

This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You will be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes.

You will report into The Data and Compliance Manager and sit within the Operations Team.

The Role

Duties & Responsibilities

Database Management:

• Maintain and update the charity's CRM database Beacon, ensuring data accuracy, completeness, and consistency.
• Manage records, ensuring data is up-to-date and compliant with GDPR regulations.
• Conduct regular data cleaning, deduplication, and quality checks.
• Support integrations between the database and other systems (e.g., email marketing, online donation platforms)

Data Imports and Exports:

• Process and import data from various sources, including fundraising platforms, events, and direct marketing campaigns.
• Extract and segment data for use in fundraising campaigns, communications, and reporting.
• Process and reconcile donations and assist with direct debit and gift aid claims

Reporting and Analysis:

• Generate reports for teams across the charity, including fundraising, marketing, and senior management, using tools such as Excel or CRM reporting functions.
• Provide data analysis and insights to help optimise fundraising and supporter engagement strategies

Data Compliance:

• Ensure all data processing activities are in line with GDPR and other relevant data protection regulations.
• Maintain and manage consent on the CRM ensuring GDPR compliance

Training and Support:

• Provide database training and support to colleagues, helping them to utilise the CRM effectively.
• Assist with the development and documentation of database procedures and best practices

Skills, Experience and Qualifications

Essential

• Proven experience working in a database officer or similar role, ideally within the charity or non-profit sector
• Strong knowledge of CRM systems (e.g., Beacon, Raiser's Edge, Salesforce, Donorfy, or equivalent)
• Proficient in performing data imports, exports, and segmentation
• Strong analytical and problem-solving skills, with a high level of attention to detail
• Familiarity with GDPR and data protection legislation, with practical experience in ensuring compliance
• Ability to communicate complex data insights clearly and effectively to non-technical colleagues
• Strong interpersonal skills and ability to work collaboratively across the organisation
• A proactive, solution-oriented mindset
• Ability to prioritise and manage multiple tasks in a fast-paced environment

Desirable

• Experience working with Beacon
• Experience working with Mailchimp
• Experience in managing donor or supporter data in a charity context
• Experience in managing donor or supporter data in a charity context
• Understanding of charity fundraising processes, including regular giving, direct marketing, and event fundraising
• Experience working with data visualisation tools such as Power BI
• Passion for the charity sector and the role data plays in driving mission impact

Application information

Applications will close on 20th November with the aim to commence interviews on W/C 25th November 2024. CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.

Main benefits, Terms & Conditions

Annual Leave: 22 days pro rata (plus public holidays). Additional Leave: 1 day of leave on our Founder’s Cancerversary, birthday leave, plus office closure over Christmas.

A hybrid of office and flexible, working Daily Flexi Time: starting anytime between 8am and 10am. Working from home up to 3 days per week (pro rata).

Training: We have a budget each year for employees training and development plans.

Equality, Diversity & Inclusion Statement

At CoppaFeel!, we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.

We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.

Are you an experienced Retail Auditor with a passion for making a difference? Can you help to improve our shops and stores whilst exceeding operational standards?

If so, you could be the Retail Internal Auditor we are looking for!

About the role

As a Retail Internal Auditor, you'll be at the heart of our mission to improve the efficiency and standards of our Retail estate. You'll play a crucial role in providing assurance to Senior Management and Trustees that our Retail Outlets are operating as expected including reporting on Health & Safety and Income. 

Key responsibilities include:

• Conducting comprehensive audits of British Heart Foundation (BHF) Retail shops and stores to ensure operational standards
• Identifying weaknesses, shortfalls, and areas for improvement
• Lead investigations and projects 
• Collaborate with and train Shop and Area Managers to meet and exceed operating standards and implement recommended changes
• Act as a driver for change and continuous improvement within our retail operations

About the team

Our Retail Internal Audit Team is a vital component within the overarching BHF Risk & Assurance Strategy, seamlessly integrated into the three lines of our defence model. An essential hallmark of our team is its proactive approach, offering unwavering support to the Retail Directorate. Our primary focus is on driving continuous improvements and operational efficiencies, all while upholding a high degree of independence in our reporting, thereby ensuring robust assurance throughout the BHF.

Working requirements

This is a field-based position, working from home with extensive travel across the South East of England. You'll need to live within this area. Regular overnight stays will be required. 

The South East Region covers Berkshire, Buckinghamshire, Cambridgeshire, East Sussex, Essex, Greater London (South), Hampshire, Isle of Wight, Kent, Norfolk, Suffolk, Surrey, and West Sussex.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you

To be successful in this role you'll have:

• proven retail audit experience and/or extensive experience in charity retail, possibly in roles like Shop or Store Manager, Regional Support Manager, or Area Manager
• an entry-level qualification in Internal Auditing or Health & Safety, such as CIA or IOSH or as minimum retail management experience providing a solid foundation for audit-related responsibilities
• in-depth knowledge of shop and store operations, including till operations and financial systems, ideally gained in a charity environment
• experience in conducting compliance, operational, security, and health and safety audits
• experience conducting investigations, collecting evidence, preparing reports, and training and supporting staff to improve performance
• strong personal integrity, able to make independent judgements without external influence, as well as excellent interpersonal and influencing skills, fostering strong relationships with auditees, internal stakeholders, and senior management
• ability to manage time and workload effectively with minimal supervision and be skilled at both collaborative teamwork and leading audits, investigations, and projects

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Interview process

There will be an initial one-way video interview. Following this first stage panel interviews are planned for the week commencing 18th November 2024 . The second stage interviews are planned for the week commencing 25th November 2024.

Trusts Fundraiser

Hours: 35 hours a week. Flexible working considered.

Salary: £40,553 - £44,822

Contract: Permanent

Location: London (with hybrid working options)

More than one in four children is growing up in poverty in the UK. It doesn’t have to be this way. If you have a track record in trusts fundraising and believe in tackling social and economic injustice, then you could play an important role in helping Child Poverty Action Group deliver on its mission.

CPAG’s grant income from trusts, foundations, and some statutory income has grown significantly to nearly £2 million annually. The Trusts Fundraiser will work with the Head of Fundraising to expand the pipeline, raise restricted and unrestricted grant income, and build relations with funders.

You will have outstanding communication skills, a highly organised approach to work, strong self-motivation and enjoy working in a small team.

We understand that many people, especially people who identify as women, people from ethnic minority backgrounds or from other underrepresented groups, only apply for jobs when they believe they match all the criteria. If you don’t meet all the criteria in the person specification and want to play a role in helping to tackle UK child poverty, please consider applying.

We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

For more information about this post and to apply download the Trusts Fundraiser job pack and application form.

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at the email address listed in the application pack.

Closing date for applications: 9am, Monday 18th November 2024

Interviews will be held in London on: Monday 25th and Wednesday 27th November 2024

Ambitious Impact (AIM) is a growing nonprofit organisation running training and incubation programs aimed at establishing and supporting a flourishing high-impact, effectiveness-focused philanthropic ecosystem, with a lively community office in East London.

We are looking for a talented Communication and Marketing Manager to join our Recruitment team to increase the quality of AIM’s communication, and our identification of exceptional talent to join our high-impact training programs. In this role, you will create, execute, and evaluate multi-channel marketing and communications strategies and continuously evaluate and improve them for the next iteration.

ABOUT THE ROLE

The Recruitment team currently consists of ~three FTE and fulfils the two key functions of attracting and selecting top candidates for our Charity Entrepreneurship incubation program  - as well as possible support for other programs AIM runs or may run. As such, there are two 3-4 month sprints each year that are very execution focused for identifying and then selecting top candidates. The recruitment team also carries out broader communications work for AIM, such as by supporting AIM’s Impactful Grantmaking Program, on outreach for staff roles at AIM, and helping our incubated charities with their initial communications.

As Communication and Marketing Manager, you will chiefly be responsible for the attracting function on the team, presenting AIM’s work in a consistently high fidelity, compelling, and engaging manner. You’ll bring a strong focus on implementation, efficiency, and strategic improvement to help us maximise the value of AIM’s communication efforts.

The role could be more junior or more senior depending on the successful candidate: A more experienced hire will take more of a lead on designing the strategy they will execute, while a more junior hire will focus more on contributing to and learning strategic planning for the tasks they will execute at first.

SPECIFIC RESPONSIBILITIES

(The exact % split may change based on updates to AIM’s strategy and the number of programs we are running.)

Executing Marketing & Communications Activities - 40%

• Implementing and (co-)designing integrated multi-channel marketing campaigns across digital, traditional, and in-person channels (such as our website, newsletter, LinkedIn, job boards, and conferences)

• Identifying and persuading top talent to apply for our programs through 1:1 engagement - such as through LinkedIn, email, and online calls 

• Soliciting and collating referrals for potential top applicants to our programs, especially from members of our community and affiliated organisations

• Managing communication with candidates before, during, and after the application phase, handling special cases and queries about our processes

• Ensuring target audience-adjusted, brand-consistent messaging and positioning in all our communications materials, adapting to diverse international target audiences and backgrounds where useful

• Ruthlessly prioritising the activities with the highest ROI

• Potentially attending conferences and other professional events to represent AIM, conducting talks, workshops, and 1 on 1 meetings

Evaluation and Systems Improvement - 30%

• Performance tracking and reporting: Set up and improve systems for collecting data on the cost-effectiveness of different communication methods for finding high-quality applicants to our programs

• Use available data to identify areas for increased efficiency and effectiveness in the communication of our work

• Identify and implement opportunities for automation

• Testing potential new communication avenues, such as digital advertising or pitching articles to major publications

Communication Asset Management and Development - 20%

• Manage communications content and assets: Create and improve materials for AIM, such as our websites, newsletter, blog, photos, and video content from our programs

• Write and edit copy across the spectrum of our communications assets

• Take up ad hoc asset-focused tasks for other departments, such as copy editing research reports for the research team, capturing footage of the in-person weeks of our programs, and providing initial design support for new charities we incubate

Planning Marketing & Communications Strategy - 10%

• Co-designing our marketing and communications strategy on the basis of collected data

• Working with our Senior Selection Manager Bret on aligning our marketing efforts with our selection processes and optimising both for successful applications

• Refining our marketing models from initial exposure to application, improving existing steps and identifying new high-potential opportunities

• Market research and analysis: Updating internal models of our target audiences and identify the best ways to reach them

FUTURE GROWTH TRAJECTORIES

Future growth trajectories for excelling hires could look like:

• Taking more, up to full responsibility for the entire attracting function of the Recruitment team

• Learning more about the selection function of the Recruitment team and splitting the role into combining work on the attraction and selection functions

• Leaning into a less executing-focused and more people management-focused position as Director of Recruitment as we will most likely hire or internally promote someone to this position in mid-2025

ABOUT YOU

This role will likely suit early-stage and mid-level communications/marketing generalists or specialists (0-5 years of experience) and could be tweaked significantly in responsibility to suit a senior communications/marketing specialist. At minimum, you should already be able to execute high-quality work across a range of communications tasks, combining some existing skills with an excitement to grow in new areas and contexts which may be less familiar. You will likely consider yourself as a communications-focused generalist to some degree, able to quickly learn and improve at tasks you have little or no previous experience with.

We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.

The Ideal Candidate is:

• A skilled communicator, both in writing and in-person:

  • Can create powerful, professional, and compelling written content that concisely conveys complex ideas

  • Comes across as confident and persuasive in person when delivering talks at a conference, hosting an online Q&A, or having 1:1 discussions with promising applicants

• Has experience with some (but not necessarily all) of our core communications channels (Wix, Mailchimp, LinkedIn, Google Search Ads; Canva)

• Puts the mission first - being willing to do more menial applicant-driven work during crunch periods of our application cycles

• Has some prior experience with marketing or communications work, bringing practical experience of optimising tools like Google Analytics and Phantombuster, and in executing paid digital advertising campaigns

• Is familiar with and ideally has connections within the evidence-based international development space, farmed animal welfare movement, Effective Altruism movement, and/or other relevant (entrepreneurial, nonprofit, philanthropic) communities

• Is a results-oriented, data-driven decision-maker excited to prioritise ruthlessly and leave less important things undone

• Leans towards quick iteration and testing, being able to learn new skills and processes quickly through doing 

• Is a team player able to both give and receive constructive feedback, while being able to independently progress on important tasks when necessary

Desirable but not necessary:

• Can create compelling digital media through high-quality photography and/or filming

• Experience working in fast-moving and/or startup workplaces

• 1+ years of experience in communications or marketing-focused roles

WHAT WE OFFER

• A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff

• High levels of intellectual challenge, autonomy, variety, and learning on the job

• An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community

• Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals

• A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density

• Significant opportunities to attend events and conferences to represent AIM, including international travel

BENEFITS

• A flexible working schedule, 30 paid days off per year, and unlimited sick leave

• UK visa sponsorship, if needed, as well as support with moving costs if relocating to London

• An annual costs-covered retreat to bring our whole team together to celebrate our achievements

• A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals 

• Parental, dependents, and compassionate leave schemes

• A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension

• We are open to discussing specific personalised perks or benefits that may enhance your work experience

APPLICATION PROCESS

Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.

Applicants will be asked to complete the following stages:

1. Submitting our general application form (30 minutes to 1 hour),

2. A general test task (2-3 hours) with the top 10 to 30 candidates,

3. An initial interview (15 minutes) with the top 10-20 candidates,

4. A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,

5. A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.

We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.

Head of Intelligence

Hours: Full time (40 hours per week)

Salary: £42,464 per annum 

1 Year Fixed Term (with view to extend)

London-based, hybrid-style and flexible working

We are looking for an individual with an intelligence background who has a passion for preventing modern slavery and human trafficking (MSHT), creating and delivering intelligence products, has human rights, ESG, and/or financial crime knowledge. Our prevention program team also regularly interacts with individuals at high risk of being trafficked and therefore robust safeguarding is essential.

Our Intelligence Team research and produce our Exploitation Analytics service – a suite of reports containing actionable insight that our clients utilise to find potential bad actors operating within their transaction monitoring systems. We also offer a Business Resilience package to help companies mitigate the risk of potential exploitation within supply chains and operations through intelligence sharing and practical guidance.

We are looking for an outstanding candidate who will build partner and client relationships, develop our current team members, and continue to innovate our offering to better prevent and disrupt human trafficking.

Responsibilities:

• Leading our work to develop strategic and tactical insights that will enable a spectrum of actors (business, banks, law enforcement) to prevent MSHT. This may include safeguarding potential victims or victims.
• Providing expertise to support our team of managers who deliver the above reporting and consulting to commercial organisations.
• Effectively pitching our products and services to secure new clients and increase our impact.
• Nurturing and developing existing commercial relationships and collaborations.
• Ability to manage and set targets, and report on progress regularly.
• Developing new offerings that increase the effectiveness and impact of our work, turning intelligence into relevant actionable insight for commercial clients.
• Supporting our internal MEL lead to document and evidence the impact of our intelligence services.
• Participating in public-facing events to promote STOP THE TRAFFIK and engage different audiences in this fight.
• Working alongside the Senior Leadership Team and Executive Team to strategically develop our organisation and drive sustainable growth.
• Direct line management and leadership of Intelligence Managers.
• Promoting collaborations across all teams in an agile manner.

Benefits:

• A friendly, supportive team
• Opportunity to work directly with global brands and experts around the world
• Encouragement and autonomy to present new ideas and lead on solutions
• The opportunity to join a cash benefit healthcare scheme for low monthly contributions, which can also cover your partner and children
• A corporate eye-care scheme
• Life insurance
• A non-contributory Grouped Personal Pension Scheme, where we pay a 7% contribution of your gross salary into your pension pot (you can choose to personally contribute if you wish)
• Life insurance
• An annual leave allowance of 27 days annual leave (plus 8 bank holidays), rising to 1 day annually up to 33 days
• Cycle to Work scheme
• Season Ticket Loan Ability to switch 2 bank holidays to better suit your needs
• Employment policies, including flexible working policy which reflect the needs of our staff In-house and external training opportunities

Further details about STOP THE TRAFFIK can be found on our website. 

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter that evidences your ability to be successful in this role.

Only applications sent via email will be considered to ensure an equitable review process. Please visit the Oasis Charity Jobs Website for furhter information.Applications will be considered on a rolling basis.

We cannot sponsor applicants at this time.

Oasis supports Equal Opportunities.  Registered Charity No. 1127321

Financial Accountant – Process & System Improvement
£51,000 - £59,000
12 month fixed term contract, Full-time
Hybrid working, 2 days a week in the office
Office based in Central London 

Exciting opportunity for a qualified accountant to join a world renowned international humanitarian charity during a time of growth and expansion. The successful individual will play a central role in helping the organisation be more effective and efficient. You will work towards these ambitions through developing and implementing changes to finance processes and systems. This will be achieved by leading on a portfolio of improvement projects. In addition, the role-holder will use their skills in Excel, accounting software and reporting to provide ad hoc support to the finance team by identifying and implementing iterative improvements to finance processes and systems where needed.

Key areas of responsibility:

• Design of an effective and sustainable process for a purchase to pay procedure, which includes the payments of expenses and credit cards (seeking significant improvements to current procedures).
• Developing a business case for possible new systems which may be required to deliver new procedures.
• Working with the fundraising team to improve the flow of data between the fundraising database and finance system, including ensuring the coding structure is fit for purpose.
• Commission a review of tax and residency compliance for payrolled staff by working with HR and extemal advisors.
• Assist with embedding knowledge of new processes with relevant non-finance teams / colleagues in relation to key taxation compliance areas, especially relating to fundraising and HR activities.
• Documentation of Finance procedures, as well as the communication, implementation and embedding of policies and processes within finance and the wider office.
• Provide support from the finance function to the fundraising team during the fundraising team's project to introduce a legacy administration database and associated processes.

Who are we looking for?

• A formally qualified Accountant 
• Exposure with designing and implementing process change and improvements.
• Familiarity with software implementation (preferably purchase to pay software).

My client is fully open to sector experience. As such we welcome candidates from industry, charity or practice backgrounds.

We are looking for someone on a 2 year fixed term contract to support CCT, as we engage in a programme of significant digital change, with our core information management systems under active review and development. The complaint processing of personal data is fundamental to delivering our business objectives and will be a crucial deliverable for our Digital Transformation Programme.

The Compliance officer will be instrumental in ensuring CCT complies with best practice in relation to the storage and use of people’s personal information, ensuring compliance with the relevant GDPR regulations and will also be responsible for ensuring that the CCT’s policies and procedures are compliant with the relevant Government Functional Standards as well as following good practice in relation to its governance policies and procedures.

The post holder will work with every team, at all levels across CCT, to help embed a risk-based approach to data protection and decision-making, championing both the intent of data protection law and effective operational outcomes; adopting best recommended practice where there is ambiguity about minimal compliance requirements.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Friday 8th November 2024.

The interviews will take place in Northampton on 18th November 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

About BDCA: BDCA is a dynamic community-led charity that has been serving the residents of the London Borough of Newham since 1998. Our motto is, “working together to change lives and transform our community” and over the past two decades we renovated four previously dead, disused spaces into lively local hubs. From these venues, our diverse team of locally-based staff and volunteers deliver targeted activities for people of every generation from children and their parents, young people and elders too. We also run programmes providing accessible sports, healthy food, poverty support and volunteering. Across all these projects, our mission is to break down barriers, bring people together and build people up.

Job Aim:To work with the Youth Project Coordinator to provide a fun, engaging and exciting programme of activities for young people across the economically disadvantaged but beautifully diverse E6 area within the London Borough of Newham. You will assist in delivering against the partnerships successful EMPOWER youth services commissioning bid to Newham Council. The service provides 10 weekly universal activities across East Ham over 49 weeks of the year for young people aged 9-19 including:

• Three outdoor MUGA sports sessions per week.
• Three youth hub session per week which includes branched off projects such as Junior Gym, screen acting, Muay Thai, healthy cookery sessions, calming crafts and sports.
• EKO Pathways after school delivery sessions, helping to support children with social, emotional, behavioural and mental health needs.
• Outdoor parks MUGA session
• Year-round trips and residentials
• Youth Theatre
• Delivery of three-week summer holiday scheme which involves volunteering placement with accredited Sports Leadership Award for 30 participants and employment for additional young people. This includes Stepping Up life skills training and social action campaign planning workshops.

You will be part of a team of people who are passionate about BDCA’s values of: INCLUDING all local young people by welcoming them into safe spaces and positively engaging with those who often get left out. CELEBRATING their creativity and skills so they have confidence and support to thrive despite their challenges. EMPOWERING them to step up and speak out as local leaders who make positive change in our community and beyond.

This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.

You will enable Pecan’s frontline team to deliver the highest possible standards of service. You will have responsibility for developing a strategy and vision for all community food activities and developments within Pecan. You will focus on ensuring the programmes have dignity at their heart and work towards seeing an end to foodbanks. You will work with the projects to support them to collaborate and work together. You will play a key role in the organisations aim of transforming the lives of the most disadvantaged people in our community.

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.

Main Responsibilities:

• Line manage and appraise staff in line with Pecan’s procedures: Foodbank Manager, Pantry Manager, Operations Manager, and the Development Manager Community Food Programmes.
• Demonstrates strong financial literacy and business acumen.
• Develop and oversee food strategy for Pecan’s food services, implementing the vision to end the need for food banks, re‑imagining the food services offer and including a cash-first approach.
• Develop and manage partnerships with authorities, corporates, churches, community groups and networks to support the successful development of programmes.

Key Requirements (specific skills, qualifications required):

• Strong experience of managing multiple projects.
• Experience of managing staff and volunteer teams.
• A strong understanding of community food programmes. 
• Demonstratable history in achieving targets.

Desirable knowledge/expertise

• An effective networker.
• Experience of the voluntary and community sector.
• Experience of working across a spectrum of church cultures and types.
• Experience of organisational development.

Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:

• CV
• Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.

Closing Date: Wednesday 6th November 2024, 9am

Interview Date: Week commencing Monday 11th November 2024, Details TBC.

Start Date: December 2024 or January 2025

Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.

This is an opportunity to join Refuge as a Team and Rota Administrator for the National Domestic Abuse Helpline. The National Domestic Abuse Helpline is Refuge’s largest service. We have a busy team of Helpline Advisers working around the clock to support our callers, 24-hours a day, 7 days a week, and a fantastic pool of volunteers. We are looking for a highly organised, experienced Administrator who is passionate about ending domestic abuse and has great knowledge of GDPR legislation, to help us improve our systems and manage some of the day-to-day processes that make our work possible, including our complex rotas. This is a new role, and the post-holder will have the opportunity to shape how we do things, as well as playing a critical part in our life-saving work.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Head of Finance

Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 per week (Safer London is a 32 hour/4 day working week organisation)
Starting salary: £55,650 (on a band rising to £67,360)

Who we are

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.

Who you are

You are someone with the expertise and knowledge to work at the strategic level. You will also be ready to be ‘hands on’ at the operational level. You will either have a relevant qualification or bring equivalent experience. You will bring analytical skills that can support our performance. You will bring communication skills that mean you can clearly explain and interpret the financial position for non-finance staff. You will have a collaborative approach and be interested in developing people.

If you are committed and resilient, and believe you have what it takes to help us to improve the lives of young Londoners and their families please apply.

What the role involves

- Work with the CEO, Senior Leadership Team and Board to set the financial strategy for Safer London.
- Lead the development and delivery of the Finance function, including financial systems planning, risk management and payroll and pension activities.
- Lead on the preparation and monitoring of the annual budget and oversee all financial reporting - including forecasts, management accounts, cashflow statements and annual audit.
- As a member of the SLT, take collaborative corporate responsibility for the leadership of the organisation.

Additional Information

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.

We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.

What we offer

Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:

- Safer London is a 4 day/32 hour (FTE) working week organisation. This means that you have a regular day off in the week with no impact on your pay.
- Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- A contributory Pension Scheme.
- Interest-free Season Ticket Loans.
- A Cycle to Work Scheme.
- A Mental Health Helpline.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
- An initial Annual Leave allowance of 179 hours, rising to 192 hours after 3 years and 211 hours after 5 years, plus bank holidays and other statutory holidays.

Sound good? Here’s how to apply

To apply, please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found, no further applications will be considered.

As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.

Should you need any adjustments to the recruitment process or if you experience any technical issues when trying to access and/or complete the application through the online portal, please contact us via the “Contact us” section of our website.

Please note that we don’t accept CVs.

Safer London is not a sponsoring organisation for foreign nationals and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.

South East London Mind have an exciting new opportunity for a Head of Services to lead on supporting and developing our existing services in the London Boroughs of Lambeth & Southwark. This includes the successful and established Counselling Services, Advice & Information Service, Peer Support and Befriending. This exciting new post will also involve taking a lead on local partnerships with both statutory and other voluntary sector organisations.

With experience managing community-based services and of partnership working, you will need to demonstrate that you can motivate teams and individuals, communicate effectively and deliver continuous improvement in service delivery.

The successful candidate will join an established group of Heads of Services who represent us across our other 3 boroughs.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check

Closing date: Sunday 3rd November (11:59pm)

Likely interview date: Monday 13th November

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Position: Chief Operating Officer
Reports to: Chief Executive Officer
Hours: 35 hours per week (full-time) 
Contract: Permanent 
Location: London with hybrid working – flexible and home working policy   

We are seeking an operational and people focussed Chief Operating Officer (COO) to join our Executive Team. You will drive development of all financial and operational management, processes and reporting, overseeing the organisation’s day-to-day operations including the leadership of Finance, People, Governance, Fundraising, Marketing and Communications and Digital. 

The successful candidate will have held broad finance and operations positions, with a track record of interacting at Board level and presenting clear financial and management information. Whilst you don’t have to be financially qualified, we do need someone with strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively. You will have experience in implementing new and/or successful improvements to existing systems and processes, with a track record of driving organisational change. The post holder will have a good understanding of regulation and best practice alongside the ability to develop efficient processes and controls in line with our governance framework. Ensuring that people are at the centre of the Florence Nightingale Foundation (FNF) you will play a key role within the Executive team supporting the charity to achieve sustainable growth and delivery of efficient and effective services ensuring plans are developed and implemented, and targets are met. 

You will have a passion for our purpose, commitment to our mission and alignment with our organisational values. Whilst being robust about process, you need to be able to flex to changing circumstances and be skilled at getting the best out of people as well as driving a culture of continuous improvement and learning. Crucially, you will be wholly committed to driving forward the core infrastructure for our work supporting nurses and midwives in leadership development to improve health and care outcomes. 

This role provides a unique opportunity to inform, lead and shape the future of our impactful charitable mission and growth. 

Experience, Knowledge, and Skills 

• Proven experience as a senior leader in ideally a non-profit or public sector organisation

• Strong and extensive operations management experience, financial leadership and programme delivery 

• Experience of working on projects to integrate systems and improve processes / ways of working would be highly desirable 

• Demonstrated success in strategic planning, organisational development and stakeholder engagement 

• Excellent leadership and team management skills, with the ability to inspire and motivate staff 

• Exceptional communication and interpersonal abilities, capable of representing the charity effectively to external audience 

• Experience of working with a Charity Board of Trustees 

• Proven ability to develop a long term financial strategy and plans 

• Experience of developing and implementing processes and policies as well as setting standards and targets aligned to organisation objectives 

• A commitment to the charity's mission and values 

• Excellent numerical and analytical skills with the ability to distil and communicate complex financial information in a way that is easy to understand 

• Ability to think strategically, anticipating future trends and developing plans accordingly 

• Encourage innovation and seek to understand best practice from both inside and outside the sector 

• Strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively is essential 

• ACCA/CIMA/ACA or an equivalent finance qualification is desirable 

First interviews: Monday 2 December – face to face at our offices in London Bridge

Second interviews: Thursday 5 December – remote

Join us at the forefront of health and social care policy and practice

The King’s Fund paid-for events business began in 2006 and has grown organically year on year by developing new products and increasing reach.  The events programme attracts participants from across the NHS, local authority, people using health and care services, commercial, statutory, and the voluntary and community sectors. The King’s Fund’s vision is that the best possible health and care is available to all and our work involves understanding developments, challenges and opportunities across health and care. The events programme supports our organisational goals and brings people together to discuss, share and learn.

The events team is responsible for delivering a large portion of the free events that take place across The Fund; including online events, roundtables, workshops, receptions and dinners. The team also has ownership over our paid-for events programme; which includes virtual conferences, in-person conferences and congresses. The events team ensures that there is a co-ordinated and uniform approach to delivering virtual or in-person events, and that each is delivered to the same high standard.

This role will give you an exciting opportunity to work in our busy events team within a well-respected health think-tank and charity. You will work with colleagues on planning and delivering a mixture of pay-to-attend conferences (virtual and in-person), roundtable discussions, dinners, and free online events. You will also manage the content design and delivery of our joint-badged events with our Corporate Partners and Supporters.

You will lead on several events in the schedule; ensuring they run smoothly, keep to strict budgets, are delivered to a very high standard, meet the expectations of colleagues and delegates, and enhance our reputation and public profile. You will also play a key role in shaping the future of our portfolio of in-person, virtual and hybrid events.

To join us, you’ll need a degree (or equivalent) and experience in planning and delivering virtual and in person conferences and other smaller events. With this background, you’ll know how to research and develop event content to create engaging programmes and attract wide audiences. You will have excellent organisational skills and the ability to lead effective logistics arrangements in preparation for and on the day of events. We’ll expect you to work hard to support the team and you will be given responsibility for your own areas of work. You’ll also need to be flexible, diligent, and comfortable being the main point of contact for many people from sponsors to speakers.

The Fund has a set of core values and behaviours that we believe will help us to achieve our own goals and the culture we need to enable our people to work at their best. You will be expected to live up to these in all areas of your work. Clear communication is key, along with good organisation. Professional and efficient, you’ll thrive on ever-changing challenges.

The Fund has an ambition to increase the diversity of its workforce and introduce careers in health and care policy to a broader range of people. We encourage applicants from all sections of the community, including people from Black and ethnic minority backgrounds, people with disabilities and people from the LGBT+ community. We believe that diversity of background and experience contributes to a broader collective perspective that will improve the way we influence health and social care policy.

The Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. Most staff are expected to work a minimum of 40% from our central London office and are free to work more days from the office if they prefer.

In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.

To apply, please visit our website and read our supplementary guidance documents, then download and fill in our application form. Please do not send CVs. If completing the application form presents any challenges, contact us by email so we can discussion options.

Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK.

Closing date for receipt of completed applications is 12 November at 9.00am. 

We regret that we cannot respond individually to all applicants due to the high number of applications we receive. If you have not been contacted within three weeks of the closing date, please assume that you have not been shortlisted for interview. Please note that we are unable to offer feedback to applicants who are not shortlisted for interview.

Interviews will be held on Tuesday, 19 November. Role available to start as soon as possible thereafter.