Business Relationship Manager Jobs in South Bank, Greater London
Job Title: Data & Impact Director (Maternity cover)
Department: Core Group
Reports to: Managing Director, Investment
Salary: £72,950 p/a
Contract: 12 months (dependent on start date)
Location: Hybrid / London, EC4A and homeworking
The opportunity:
Working within the Impact and Investment team, you will support Better Society Capital to manage and leverage impact and system change data, processes and our tools, to enable effective data driven insights to help decision making, drive our strategy and support market building.
The Interim Data & Impact Director will play an important role in defining the way we manage our impact and systems change data by designing workflows and processes to ensure an effective flow of data across our investment process and translating this into impact management information and insight. The role will also help support key impact projects and influence the impact practices of other market players.
What you will do:
Portfolio Data: Impact & Systems Change
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Lead on developing our impact and system change data management architecture and infrastructure to create a ‘data-on demand’ environment. This includes designing workflows to collect and receive impact data from fund managers, aggregating with existing portfolio data, and presenting for insights, learning, and decision making, including the creation of data dashboards and other tools.
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Oversee the impact and systems change data stored on Salesforce and other management information systems ensuring it is up-to-date and accurate and designing workflows to process and report on the data.
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Lead on the design, data collation, analysis and presentation of the investment portfolio’s impact performance for our annual impact and systems change performance committee.
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Supporting the impact manager to deliver the annual impact report, leading on our data input.
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Creation of reports and presentations that are engaging, user-friendly, insightful, and incorporate best practices in data visualisation and storytelling throughout the impact calendar i.e. lead on website updates for our investment numbers & where we invest section
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Working collaboratively with Communications, Investor Engagement, Policy, Finance, Legal, and Operations groups and external Fund Managers on cross functional projects and initiatives.
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Assist the Head of Impact and the Head of Investment Management in delivering our impact and systems change approach across stakeholders (incl. BSC Board, external audiences) and products (BSC’s Annual Report, BSC’s Impact Report, etc.)
Market Data
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Leading our annual market sizing estimate & enterprise level data release, collaborating closely with relevant teams including market systems and communications to effectively communicate our findings and insight.
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Working closely with other market players i.e. GIIN, Impact Investing Institute and European NABS to share and alignbest practice with market sizing methodologies.
Systems Management
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Maintain and help develop back-end architecture of Salesforce and user experience on our frontline, impact and co-investor objects working closely with our Salesforce Administrator to continue to build out our impact data infrastructure.
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Using Tableau/Power BI and other visualisation tools to present data clearly and build in house capacity to encourage others to ‘self-serve’– allowing users to gain portfolio level insight.
What you will bring:
Skills, Abilities and Attributes
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Structured thinker able to synthesise, simplify and reframe complex problems
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A collaborative team player, able to establish excellent working relationships
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Attention to detail with an ability to prioritise ideas and initiatives
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Ability to balance quantitative with qualitative, leading to pragmatic creativity
Embody Better Society Capital core values:
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Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.
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Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change
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Openness - We listen, learn, experiment and collaborate. And we are adaptive and flexible in responding to what we learn.
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Rigorous - We take a rigorous approach in all we do. We expect the highest standards and continually strive for excellence
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Respectful - We are genuine in both our approach and aspiration. We value each member of our team and our partners for what they bring.
Experience
Essential
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Experience leading on impact, ESG or equivalent data management process design and execution to enable insights and drive decision making
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Experience and confidence in using Microsoft Excel, PowerPoint, and data visualisation software to create dashboards (i.e. Tableau, Power BI or similar)
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Proven project management skills
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A background relevant to Better Society Capital objectives (such as government, social enterprise or charity, finance, or investment)
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A passion for and demonstrable commitment to Better Society Capital’s social mission and the UK social sector
Desirable
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Experience in using Salesforce
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Awareness and experience of utilising external data sets to supplement internal data analysis
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Experience in leveraging new technologies (i.e. AI generated analytics) to drive insights
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Experience in impact measurement and management processes, ideally in an investment context
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Other terms
Location: We are a UK-based business with an office in the Chancery Lane area of London, accessible to a number of public transport links. Our current approach allows colleagues to spend 40% - 60% of their working hours in the office, and the remainder from home. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we continue to adapt to the changing needs of our diverse workforce.
Right to work: Right to work in the UK required
Equality, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+; racialized; disabled; under-served communities)
We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch with Nica Gordon (People and Talent Officer)
How to apply:
Please apply via Applied by 23:59pm on Tuesday the 19th November 2024.
Applied is a platform designed to minimise unconscious bias in recruitment. You will be asked some work-based questions which are reviewed anonymously by the hiring panel. Please note, while you will upload your CV, it will not be viewed by panel members at this stage, so we ask that you give full consideration to each answer.
Please note: We screen for answers generated by Chat GPT. To get a 5 star score, we ask that your Applied answers are authentic and reflect your own knowledge, skills and motivations.
As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job where possible. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you. If we receive an exceptionally high volume of applicants, we may not be able to facilitate interviews for everyone.
Interviews
Round 1 interviews will be held approximately w/c 2nd December
Round 2 interviews will be held approximately w/c 9th December
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
This role is an expansion of our employment pathway and will be our first dedicated employment coach for our students.
PiP has developed a unique reputation for our experience and quality of employment support for adults with learning disabilities. This has led to an increased number of referrals with a focus on employment, an expansion of our in-house social enterprise capacity, and more employers keen to work alongside us to diversify their staff base.
PiP is keen to respond to and meet this demand. This role for us is the next step in doing so, allowing us to increase our job coaching capacity and providing more dedicated resource for students on their employment journey. As to date our coaching has been delivered across our existing staff team.
Who We Are
PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.
Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.
What You’ll Need
- Working with people with learning disabilities, or a similar client group
- Experience of training, education, or employment support delivery
- Experience of job coaching or supporting work placements
- Understanding of and commitment to a person-centred approach
- An understanding of the needs of employers and ability to articulate the benefits of having a diverse workforce to businesses
- Able to establish, develop and maintain constructive and professional relationships, both internal and external, with a wide variety of professional and carers
- Evidenced experience of success in building strong and positive relationships with a variety of people and organisations
What We Offer:
· The salary for this role is circa £29,500 dependent on experience with incremental pay progression.
You'll get 25 days holiday + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
· An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
· We offer a travel subsidy of up to £7.50 per day to help with the cost of commuting.
· We provide a 4% pension contribution
· Incremental pay progression
· It's an early finish on Fridays - we close once all students leave around 4pm.
· Free Employee Assistance Programme 24/7 including access to counselling
· We offer regular team meals and social-generally during work hours and they are optional.
· We offer a cycle-to-work scheme and other staff discounts
Our Mission
PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.
Our commitments
PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities.
PiP keeps all personal information confidential and in line with current data protection legislation and GDPR.
Closing Date: November 17th 2024
We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.
Empowering adults with learning disabilities to achieve their ambitions.
This is a part-time position offering flexible hours (21 hours per week) to attract the best candidate. Reporting directly to the Board of Trustees, you will provide strategic and operational leadership to our dedicated team. Your key responsibilities will include:
- Deliver our Strategic plan: Collaborate with the Board and staff to implement our compelling strategic vision for the project, ensuring alignment with our vision, mission and operational objectives.
- Financial Sustainability: Spearhead fundraising initiatives, secure diverse funding streams, and manage budgets effectively to ensure the charity’s long-term financial health. This will include a strong focus on grants, bid writing and cultivating relationships with funding partners.
- Operational Excellence: Oversee the effective delivery of all programmes and projects, ensuring high-quality standards and compliance with relevant statutory requirements, policies and procedures.
- Team Leadership: Foster a positive and supportive work environment that empowers staff, promotes professional development, and encourages creativity and innovation.
- Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including local authorities, community partners, parents, families, funders, and the public, effectively communicating the charity’s impact.
About You:
The ideal candidate will possess a unique blend of leadership skills, experience, and a genuine commitment to our mission. Essential criteria include:
- Proven Leadership: Minimum 2 years of experience in a senior leadership role, ideally within the charity sector, demonstrating successful organisational management, strategic planning, board and team leadership.
- Financial Acumen: Extensive experience in financial planning, budgeting, bid writing and securing funding for charitable organisations, with a proven track record in results and diversifying income streams.
- Collaborative Approach: Exceptional interpersonal and communication skills, with a demonstrated ability to build strong relationships, inspire teams, and work effectively with diverse stakeholders.
- Passion for Impact: A deep understanding of the challenges facing vulnerable young people and families, coupled with a genuine desire to make a tangible difference in their lives.
Relevant Qualification: A degree-level qualification (or equivalent) in a business/management related subject or a relevant professional qualification
To engage vulnerable and isolated young people and their families helping them build their confidence, identify new skills and build resilience
The client requests no contact from agencies or media sales.
BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.
Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 1.3 million children and families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.
An exciting new role within the Marketing team at BookTrust, the Brand Marketing Executive will implement marketing strategies for BookTrust's established traded programmes, provide functions such as fundraising with marketing support and help the marketing team keep on track of all design projects.
This is an ideal role for an established Marketing Executive who is ready to work on national marketing and fundraising campaigns, manage marketing creative for a number of different audiences and support internal terms with marketing solutions.
The ideal candidate will have excellent project management skills, a keen eye for proof reading and attention to detail, able to build relationships across cross-department project teams, be an innovative problem solver and be passionate about brand.
To apply please complete the application along with a copy of your CV and covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.
PLEASE NOTE: Applying as soon as possible is advised, as the vacancy may close early, due to the high volume of applicants.
Want to join us? Find out more about who we are by visiting our website.
Our Commitment to Diversity and Inclusivity
We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.
We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team (contact details can be found on our website) to discuss your requirements further.
BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.
The client requests no contact from agencies or media sales.
Interviews: 02/12 or 03/12
For more information or to apply, please click 'apply now' to be directed to our careers site.
Join Our Team as Senior Head of Principal Giving!
Are you a passionate leader with a flair for philanthropy? At The King’s Trust, we're seeking a dynamic individual to lead our Principal Giving team, driving transformational impact for young people across the UK. In this senior leadership role, you will inspire your team to secure 7-8 figure gifts, build long-lasting relationships with high-value donors and cultivate new principal gift-level prospects. You’ll play a key part in our ambitious plans, including the next phase of our landmark 50th-anniversary campaign – aiming to raise £150m across our core funding and endowment. You’ll have a central role in guiding our Campaign Board and maximising our 50th anniversary year to deliver fundraising success.
If you're an experienced fundraiser with a proven track record in securing major gifts, exceptional communication skills, a skilled leader with an ability to motivate and develop high performance, and a deep empathy for the challenges young people face, we want to hear from you. Together we can help make a lasting difference for young people now and for future generations to come.
Key Responsibilities:
- Lead and inspire a high-performing team to meet a multi-million-pound target.
- Build strategic, long-term relationships with major donors and drive a new business culture.
- Drive the success of high-profile campaigns and projects.
- Ensure ethical, effective, and inclusive fundraising practices.
Apply today to be part of something truly transformational!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need a Senior Head of Principal Giving?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of our Senior Head of Principal Giving!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3237
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Are you passionate about making sure that unpaid family carers have the chance use their experiences to improve practice in health and social care and to improve carer-awareness in the wider community?
Role: This is a great opportunity to recruit and support carers to take part in internal and external education and training sessions and to expand the number of organisations we work with.
About you:
- Excellent communication, relationship building and networking skills
- Able to actively engage learners and encourage group participation with guiding questions to ensure clarity, focus and constructive learning takes place.
- Good time management with the ability to manage a diverse workload and prioritise and plan effectively so that deadlines are met
- Able to provide accessible and professional external and internal information
- Competent with a range of software programmes including Microsoft Windows
- Hold a driving licence and access to a vehicle
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy, voice and rights organisation that helps people to be heard when it matters most?
Are you creative, with a knack for design and attention to detail?
Are you passionate about making a difference in the lives of those who need support?
If so, we’d love for you to join us at VoiceAbility.
About the role
We're looking for a motivated Marketing Executive to join our team.
You will be providing creative and administrative support of our marketing communications as well as co-ordinating our marketing activity.
If you are passionate about raising awareness of our values and the empowerment of individuals to make their voices heard when it matters most, then this role is for you.
This position is a full-time, 35 hours a week, 6-month fixed term contract with a starting salary between £22,500 - £29,500 per annum pro-rata depending on skills and experience. We are open to a conversation about flexible working or job sharing.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. We influence policy and practice to make sure that people’s voices are heard and we have ambitious plans to continue to grow our influence.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.
How will you make a difference?
You will support the creation of and dissemination of marketing collateral to increase awareness of VoiceAbility and the services offered
You will coordinate the creation and production of agreed marketing collateral to budget and schedule.
About you
You’re an organised and detail-oriented professional with a talent for managing multiple tasks and priorities. Your strong time management and problem-solving abilities enable you to make decisions confidently within your scope of responsibilities.
You are self-motivated and eager to grow, always seeking opportunities to improve your skills and adopt best practices. Collaboration is key for you, and you excel at building relationships and communicating effectively with both colleagues and external stakeholders.
Benefits:
- 28 days annual leave plus bank holidays pro-rata
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted gym membership; Employee Assistance programme.
- Supportive working environment fostering a good work/life balance.
- Support with continuous professional development.
Professional Development
You will have plenty of opportunities to enhance your professional abilities through in-house opportunities for training and through personal development conversations with your line manager where you can explore career development together.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
Important Dates:
Closing date for applications: midnight on Sunday 17 November 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
We look forward to hearing from you.
VoiceAbility reserve the right to close this vacancy early should a sufficient number of candidates apply.
An exciting opportunity has arisen to join our PCN3 Care Co-ordinator team. We are seeking enthusiastic and highly motivated people to take the role of Care Coordinator and join our fantastic PCN team. We will provide full training for the role. The Care Coordinator will be directed to undertake a key role in helping to drive improvements in health outcomes for patients through the delivery of early diagnosis and preventive work with a specific focus on improving the uptake of Health promotion & screening. The Care Coordinator role will support identified patients from all 7 practices across the PCN to navigate the NHS health care system and ensure that their care is coordinated.
Our PCN (PCN3) consists of 7 GP practices serving a diverse population of over 70,000 patients in and around Barnet. We enjoy excellent collaborative working relationships. Our practices are all high-achieving and innovative training practices, and our ethos is to develop our PCN with a focus on high quality, holistic patient care. We are a strong PCN leadership team consisting of a Clinical Director & Head of Business Development & Transformation who are both aspirational and transformational. We require Care Coordinators who will complement the existing team through an enhanced passion and commitment to the delivery of high-quality patient services and to the wider agenda of team working.
We have a rich diversity of PCN staff who aim to provide a personalised care approach for our patients, including Administrative Ops Team, Pharmacists, Nursing Associate, First Contact Physiotherapists, Pharmacy Technicians, Care co-ordinators, Speciality Care Coordinator, Health and Wellbeing Coaches and Social Prescribers working alongside our GPs, nurses, and extended practice teams
Preference for full time , but flexible working will be considered.
*option if interested to also work Saturday and evening as part of the Enhanced Access Service
Please note you must have UK registration or a right to work in the UK. We do not provide any form of sponsorship or work visas
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
Data analysis plays a key part in supporting City Harvest growth and success. We are investing in our technology and data and are now in the process of consolidating several business applications onto the Dynamics 365 platform and standardising Power BI as a reporting tool.
We are recruiting for a Data & Impact Analyst to join the Finance and Data team. This is a new role to our charity which will act as an interface to other departments, to provide meaningful data and insights into the impactful work that we do.
ABOUT YOU
You will be a trained and technically skilled data analyst, experienced with Power BI as a reporting tool and familiar with Dynamics 365 as a CRM platform. This role requires confidence in working across different areas including data management and reporting, systems administration and maintenance. You will be able to effectively demonstrate and present your findings into meaningful data insights, actions and conclusions.
Microsoft Dynamics 365 will be rolled out in the first few months of 2025, and you will be involved in its roll-out and implementation.
You will have problem-solving skills with a positive, innovative and proactive "can-do" attitude, which will allow you to develop and shape this new role to make it your own. You will have commitment to the mission, vision and values of City Harvest, as well as a commitment to equality, diversity and inclusion.
KEY RESPONSIBILITIES
Database Maintenance and Development
• Database development, administration and maintenance, using Microsoft Dynamics 365.
• Support improving and developing data quality processes, carry out regular audits to identify and correct gaps and issues.
• Provide 1st level assistance and hands-on support to users and departments on how to access and use the system e.g. creating guidance documents/videos.
Database Analytics, Reporting and Impact
• Develop comprehensive impact reporting and KPI frameworks using Power BI and Excel, tracking the effectiveness of our charitable activity.
• Support Fundraising, Food, Community Impact and other departments by creating reports that provide meaningful insights from data, contributing to informed decision-making and strategy formulation. Supporting the Senior Leadership Team with actionable insights to drive improvements.
• Communicate effectively the results of the analysis and follow up on requests with teams and stakeholders from across different areas of the charity. Adapt communication to the different type of stakeholders.
Supporting launch and roll-out of Microsoft Dynamics, while using existing legacy systems
• Support the build, launch, and roll-out of Microsoft Dynamics across the organisation during the first half of 2025.
• Use the existing legacy database systems to perform financial analysis and produce reports to support other departments with their data needs.
IT, data management and security
• Working with the IT support provider to help with IT infrastructure and systems.
• Ensure all activities are compliant with legal and regulatory standards including GDPR and data protection procedures.
• Oversee information security
DESIRED SKILLS & EXPERIENCE
Knowledge & Qualifications
• GCSE (or equivalent) in English and Maths
• Relevant degree / qualification
• Knowledge and/or experience of impact evaluation
• Accounting and finance knowledge (desirable)
Skills & Abilities
• Highly Proficient in IT software/digital technologies such as Microsoft 365, Microsoft Office, databases, AI, data analysis software (e.g. Power BI etc.)
• Excellent data reporting and analytics skills
• Ability to identify trends and patterns in data sets
• Ability to present and prepare presentations using PowerPoint
• Effective time management, planning and prioritization skills
• Ability to perform financial analysis tasks
• Excellent numeracy skills and attention to detail
Experience
• Experience of maintaining CRM systems and databases
• 2 years’ experience in managing and administrating Microsoft Dynamics 365
• Strong experience and expertise in developing reporting using Power BI and Excel
• Experience in troubleshooting and delivering training on technical systems
• Experience of large data sets and proactively identifying data issues and areas for development
• Experience of using analytics to monitor and improve performance
• Experience of reporting for internal or external stakeholders
Soft Skills
• Proactive and resourceful with plenty of initiative
• Innovative with a solution focused approach
• Flexible approach and a hands-on attitude
• Excellent interpersonal and communication skills and the ability to build healthy work relationships across departments.
General
• Commitment to the mission, vision and values of the charity
• Commitment to equality, diversity and inclusion
• Demonstrate our core values of Charitable, Compassionate, Community-focused, Aspiring, Trustworthy
SUPPORT STATEMENT
Applications should include an answer to the following question (c. 100-150 words):
Explain 2-3 reasons why you have applied for this job at City Harvest?
Closing date: 04/11/2024
Supporter Experience & Operations Lead
Location: King's Cross, London N1C, Hybrid
Contract: Permanent
Hours: Full time
Salary: £47,000
Who are we?
Art Fund is the UK’s national fundraising charity for art. We believe that art can make you see, think and feel differently, and through our work we help make art more accessible to as many visitors as possible, wherever they are. We give grants to help museums and galleries acquire works of art for their collections, share them with wide audiences, and support the training and professional development of curators. We are supported by our growing membership of 135,000 through the National Art Pass, as well as the generosity of many trusts, foundations and individuals.
The role
Art Fund is looking for an experienced Supporter Experience & Operations Lead to play an integral role within the membership team.
Joining a friendly and passionate environment, this post is a great opportunity for someone with a background in managing consumer-facing membership and/or donor operations to innovate, improve, and deliver an outstanding membership and supporter experience.
The post-holder is responsible for overseeing the development and management of all membership-related systems, effective supplier relationship management, payment processing, financial reconciliation, and membership budgeting and forecasting. This is also an exciting time to join our fantastic team as we move into the delivery phase of a project to replace and upgrade our current CRM system to Salesforce.
Managing the Supporter Services Coordinator, you’ll ensure the delivery of outstanding customer service to our members, donors, and prospects – ultimately supporting Art Fund’s vision to open the doors to great art and culture for everyone.
You’ll also have substantial supplier management experience (ideally within a customer-facing service environment) with the ability to proactively manage supplier contracts and relationships to maintain the best-possible service and value. Critically, you will be proficient in managing and automating complex processes utilising a variety of systems including CRM and other SaaS systems with support from an in-house tech team.
As a senior team member, the post-holder will possess excellent stakeholder management skills and a track-record of working collaboratively to achieve transformative change.
Key Employee Benefits
- Generous annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas and an additional day in August.
- Free National Art Pass (NAP) – for yourself and another person of your choice.
- Art time – a half day per month to visit museums and galleries.
- Life Assurance – cover for up to three times your basic salary.
- Season Ticket Loan
- Healthcare cash back plan and wellbeing app
- Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.
This post is London-based. We have a hybrid working model of minimum 2 days per week at our King’s Cross office (2 Granary Square, London N1C 4BH).
Closing deadline: 23:59 on 10 November 2024.
Please expect first interviews to be online on the 14 and 15 November.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.
We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.
Non-UK nationals will require current and valid permission to work in the UK.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a people-focused early career professional looking at moving into fundraising?
Do you want to work for an exciting social change organisation with the mission of enabling people, places and the planet to flourish?
With our new Design for Life strategy, we are embarking on the next chapter in our 270 years’ strong history of social impact, with a range of interventions to unite people and ideas to turn world changing ideas into world changing actions.
The Opportunity
We’re looking for a Strategic Partnerships Coordinator help us achieve real impact by providing coordination and administrative support to the team, maintaining Strategic Partnerships databases, conducting market research, producing briefings and providing support throughout the account management cycle.
This role is based from RSA House in London for at least three days per week, with hybrid flexibility for the remaining days.
About You
What we look for in a successful candidate:
- Strong knowledge of MS Office applications and strong IT skills in general, and, in particular, confidence in maintaining, analysing and producing reports from sales databases.
- Strong organisational skills and attention to detail, capable of managing multiple tasks simultaneously.
- Great people skills and the ability to build relationships and converse with senior stakeholders.
- Enjoys working as part of a team.
To find out more about this role, please download our job description on our website.
Apply
In order to apply, please click ‘quick apply on our recruitment page and submit your CV. You will also be required to answer a series of questions. You do not need to submit a cover letter.
Please submit your application through the RSA website. We cannot accept applications via email. All applications will receive an automated response.
The closing date for receipt of applications is 13 November 2024. However, screening and interviews will be ongoing, so we may close the vacancy early if sufficient exceptional candidates apply. Please get your application in as soon as possible.
Please note that we cannot accept late, incomplete applications, and we can only consider candidates who apply through the online application process.
Inclusion Statement
As a social change organisation, we believe everyone, regardless of visible or invisible difference, should be welcomed to participate in creating a better future.
We aspire to maximum inclusion in our work and endeavour to challenge systemic inequity and all forms of discrimination. We therefore welcome applications from everybody who is committed to our vision and values and can demonstrate the skills, competencies and experience required for the role applied for.
Read full our commitment to Diversity, Equity and Inclusion on our website.
About Us
We are the RSA. The royal society for arts, manufactures and commerce. Where world-leading ideas are turned into world-changing actions. We’re committed to a world that is resilient, rebalanced and regenerative, where everyone can fulfil their potential.
The RSA has been at the forefront of significant social impact for 270 years. Our proven change process, rigorous research, innovative ideas platforms and unique global network of changemakers, work collectively to enable people, places and the planet to flourish. We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas in collective action to create opportunities to regenerate our world.
We offer great benefits, including 29 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more! Read our full list of benefits on our website.
The client requests no contact from agencies or media sales.
Key Details
Salary: £39,600 per annum with generous benefits including 25 days annual holiday plus public holidays, enhanced pension contribution, private medical health insurance, life assurance, and flexible/hybrid working.
Hours: 35 per week over 5 days (we would also consider applicants who wanted to do 4 days a week on a pro-rata basis).
Contract type: This is a full time role. Some flexibility on hours may be available.
Location: Hybrid working with office in central London and options for flexibility to work from home. The postholder will be expected to attend our central London office regularly.
About the Role
Reporting to the Data Manager, you’ll collect, organise, study and communicate supporter and campaign data to provide insights to help colleagues across Good Law Project win campaigns and cases.
The link to our job pack which includes the full job description, personal specification, Good Law Project values, and structure chart can be found below. Alternatively, click "Apply via Website" to view the job pack on our website.
What we're looking for
- Experience working with relational datasets, Google Analytics 4 (or Adobe), spreadsheets and a data visualisation tool.
- Proficient using tools to clean, manipulate, and analyse data effectively.
- Strong communication skills and the ability to explain complex data findings to non-technical stakeholders and collaborate effectively with team members.
- Ability to create clear and informative data visualisations (e.g., graphs, charts, dashboards) that tell compelling stories.
- Project management skills to plan and prioritise tasks, meet deadlines, and ensure the successful execution of data analysis projects.
- Working knowledge of current data protection legislation to ensure that your work is fully compliant with all GDPR requirements and where to seek additional guidance.
- Experience using scripts to query datasets.
What we do
- Good Law Project (GLP) is a not-for-profit campaigning organisation which holds power to account and fights for a fairer, greener future. We believe in people-powered justice.
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We had a primary role in overturning the prorogation of Parliament in 2019. We successfully challenged the Government’s operation of a fast track ‘VIP lane’ for awarding lucrative PPE contracts to those with political connections and our campaigning played a key role in the Met Police opening an investigation into Boris Johnson over the Partygate scandal. In July 2023, we forced the Government to accept that its flagship Net Zero strategy is unlawful and to develop a better plan.
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Our close-knit team of staff work across three core areas: campaigning, legal and operations. We are nimble and reactive to external events which means Good Law Project suits people who thrive in a fast-paced, at times quite pressured environment. You must share our passion for upholding democracy, protecting the environment and ensuring no one is left behind. Our culture is one of openness and innovation which encourages all staff to pitch ideas and influence the organisation’s direction. We are brave, honest and decisive – those are Good Law Project’s values. We recognise the value of our employees, individually and collectively, and are committed to investing in their welfare and development.
- See our website for more about what we do.
How to Apply
To apply for this role, click on "Apply via Website" to be redirected to our website where you will be asked to complete an online application form and upload your CV.
Contact
If you have any questions about this role, please email the contact details in the job pack below. Or click "Apply via Website" to view our contact details on our website.
The client requests no contact from agencies or media sales.
Full time, Permanent
Hybrid - Whitechapel, London (1-2 days per week in office)
Salary: £32,360 - £33,330
Closing on: Sunday 17th of November 2024 at 23:59PM
The role:
We are searching for an inspired, motivated person looking to change the world. Working with the growing community of UK B Corps, the role will provide key assistance to our Community Team. The role will also include campaign administration, data collection & reporting and online community engagement along with ad-hoc administrative tasks.
Tasks and Responsibilities:
Community support
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Managing the community inbox, alongside fellow Community Assistant
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Allocating emails to relevant people
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Replying to frequently asked questions through the community inbox
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Creating canned responses, categorising emails and highlighting priority questions to Engagement Managers & Coordinators.
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Reporting monthly on incoming email trends and patterns, and using this data to inform improvements to Community Team resources.
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Updating contact data ad hoc on salesforce.
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Championing the meeting of Team SLAs by providing insights and reminders to colleagues
Community Team
Assist with a range of Community team administrative tasks including those of Working Groups, B Locals, and our Ambassadors programme
Engagement:
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Assist with activities which enable Community engagement including:
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Managing data in salesforce and ensure consistency in existing community databases
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Assist with invoicing and invoice tracking where appropriate
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Supporting our B Corp onboarding process
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Share B Lab generated content on the B Hive and assisting engagement activities and events such as B Socials & B Corp Month.
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Content creation and content capture
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Occasionally writing content and follow up from events and webinars
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Help to capture content from the community and developing ways to share it (i.e the B Hive)
Skills and Experience
Essential
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Experience in administration or similar role, covering:
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Customer service- including customer facing communication both face to face and via email
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Inbox management
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Using CRM systems and other data management tools
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Great attention to detail and accuracy
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Good problem-solving skills
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Excellent organisational skills, proactive and use initiative to create improvements
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Gathering and analysing information and data, producing reports, recommending solutions
Eligible to work in the UK (we will not be able to provide visa sponsorship)
What we give you
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Purpose driven work enabling B Lab UK’s mission of redefining the role of business as a force for good
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Hybrid and flexible working, we have a high trust environment and are advocates for right place working
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Hybrid working (min 1/2 days per week in office)
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Flexible working hours (based around core working hours)
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Opportunity to work 4 days a week
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25 days holiday plus bank holidays (pro rata for part-time staff)
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1 additional annual leave day (pro-rata for part-time staff) for each complete annual year of service, up to a maximum of 30 days
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Our office is closed between Christmas and New Year, no need to take extra holiday!
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Private Medical and Dental cover
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£200 per annum tax free Annual Wellbeing allowance and Employee Assistance Programme
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2 paid volunteer days per year
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Enhanced Parental Leave and family friendly policies, including carers leave
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Learning and Development opportunities
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Enhanced Pension and Life Assurance
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Cycle to Work Scheme
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Income Protection policy
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Working in a flexible office workspace
B Lab is the non-profit network transforming the global economy to benefit all people, communities, and the planet.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we’ve invested, survival rates and quality of life have improved. We’ve been working to beat blood cancer for over 50 years, and we won’t stop until we do. Be a part of our story and help us change the world.
We’re looking for an exceptional leader with the vision, drive and ability to lead our high-performing policy and influencing team and deliver our ambitions in this space. You’ll join at an exciting time following the recent launch of our Blood Cancer Action Plan, which sets out our recommendations for the changes we need to see in the system across the whole pathway to improve outcomes and survival for all blood cancer patients. You’ll bring substantial expertise in influencing the system and delivering policy change through your experience in government, NHS, charity or the wider healthcare and life sciences sector. This role offers the right individual the opportunity to make a real difference in realising our vision of beating blood cancer in a generation.
Majority of our roles can be performed hybrid. For this role you will be required to attend the office 2-4 days per month on average dependent on business needs. Travel costs to your contracted office will be at your own expense.
Our culture and benefits package are award winning, and our staff survey tells us that we’re a great place to work.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We’re open to applicants who would like to apply for working part time (minimum of 28 hours). If this applies to you, please outline this in your cover letter.
First stage interviews will be held online week commencing 18 November.
Second stage interviews will be held in-person at our London office week commencing 25 November.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The successful candidates will work 35 hours a week over 5 days, including evening and weekend work as required by the company.
We have 9 roles available in the following locations:
Blackburn, Glasgow, Inverness, Manchester, Middlesbrough, Newcastle, Nottingham, Sheffield and Wrexham
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a COMMUNITY BUILDER to join our Community Development team.
Please see below for more information on what just might be your future role.
About The Role
The Help for Heroes Community Development team are looking to recruit a team of Community Builders to assist in their reshaped participation and connection strategy. Using Asset Based Community Development, we seek to support the charity’s objective to enhance reach and positive impact for members of the Armed Forces Community facing challenges within their local communities.
Are you interested in the Armed Forces community and harnessing their strengths and gifts? Can you identify what already exists in an area and utilise it to create new networks and make things happen?
We are looking for a motivated, dynamic and confident people who are passionate about collaborating with communities in the design and delivery of interventions that bring and connect people together to strengthen networks within the local community. If you believe in the advantages of having a strong community, this role could suit you.
Working closely with Community Development Managers across regions within the UK, the Community Builders will play a vital role in helping to improve lives for Armed Forces Community members by creating a supportive environment that allows them to re-engage and connect with the services at Help for Heroes and with the wider community.
The main purpose of this role is to connect local people through their skills, passions and assets and support the creation of new connections, bringing people together to improve wellbeing and make the community a better place to live. This will include listening to different points of views, building relationships and motivating people to work together and create their own action influenced by their interests and skillsets to positively impact local communities and help them to flourish.
About You
You will have experience leading and facilitating the mobilisation of local communities, asset mapping, bringing together people for engagement that matters to them. You will have knowledge and experience of Asset Based Community Development work, outreach methods and you will have good organisational skills, energy and the ability to animate local communities.
Key Responsibilities
- Deliver outreach to drive local connection, engagement and participation opportunities for the AFC
- Develop and embed an ABCD informed way of work
- Asset map
- Organise and facilitate community meetings to share ideas, encourage collective decision making and build a sense of belonging
- Encourage and pilot community lead action in response to local AFC needs/interests through peer led/co-designed initiatives
- Increase awareness of the challenges faced by military personnel, veterans and their families
PLEASE NOTE: The successful candidates will need to be based within an hour’s commute of their allocated locality and there is a requirement to travel within a 75-mile radius of this location (travel expenses covered). Flexibility in working hours is necessary to ensure a total of 70 hours is covered over a 2-week period so please take this into consideration before applying.
We are looking for someone with the following:
- A Community Development qualification and/or at least 3 years' experience working within a community development or similar role, with responsibility for bringing about social change and improving quality of life
- Excellent communication and interpersonal skills, with the ability to develop relationships which lead to actions
- Demonstrable experience within an integrated multi-disciplinary service
- Experience of engaging and working collaboratively with partners/stakeholders
About the Team
You will work as part of the Community Development team; this newly formed team will approach working in defined localities using an asset based community development approach. Together the Community Development Managers and the Community Builders will strengthen local communities using resources and networks that are readily available. You will do this to proliferate opportunities for sustainable participation and engagement alongside a multi-disciplinary team in order to support the Armed Forces Community to live well after service.
Please see job description for more details about the role.
*There will be a two-stage interview process for this role, with the 1st stage of interviews taking place the w/c 25th of November.
Please note due to a high volume of applicants, we might close this vacancy early if we find the right candidate - previous applicants do not need to reapply*