Business Development Manager Jobs

12 Months’ Maternity Cover

Desired start date: 6 January 2025

Reporting to the Public Engagement Manager, the Public Engagement Officer will work as part of a team to deliver our mission of meaningfully involving patients and the public across Academy activities and in the way we work.

You will collaborate with colleagues across the Academy, our Fellows and our grant awardees to help deliver projects that ensure the Academy connects with patients, carers and members of the public in new and accessible ways. You will organise and evaluate programmes that feed public views into our policy advice and grants and careers programmes. Our current priorities include supporting more diverse communities to take part in conversations about health and research and developing new workstreams on health inequalities and climate change.

You will do this all by building strong relationships with public and patient groups and connecting with individuals to understand and provide the support they need to be involved in our work.

What you will be doing:

• Support the delivery of events, workshops and training to feed public, patient and carer views into our policy, career development and grants programmes.
• Research and scope topics, formats, speakers, audiences and participants for public engagement and involvement activities.
• Assist with data collection, analysis and reporting for programme and event evaluations.
• Develop resources and deliver processes that support participants in Academy engagement and involvement activities - particularly administration for patient payments and arranging individual access and support packages.
• Make connections with people, organisations and communities to broaden participation in Academy public engagement and involvement activities.
• Connect with colleagues across the organisation to encourage and support their participation in engagement and involvement activities and knowledge of best practice.
• Identify and connect with non-traditional or underserved audiences for engagement projects and ensure public engagement activities promote diversity and inclusivity.

You are:

• Passionate about involving patients and the public in decisions and actions to improve people’s health and exploring ways of recognising the expertise and experience of different people.
• Willing to put people at the centre of everything you do, understanding and responding with compassion and empathy to the needs of individuals.
• Energetic and passionate about championing diversity and inclusion across Academy engagement activities.
• Someone who enjoys working closely with others as part of a small team and getting stuck into a variety of projects
• Organised and thrive on finding ways to make things run better, while also keeping day-to-day operations running.

Skills and abilities:

• Knowledge of public and patient engagement activities gained through education, employment or as a lived experience, patient or carer representative.
• Excellent interpersonal and communication skills with the ability to form good working relationships with people from diverse backgrounds.
• Good listener able to use compassion and empathy to understand people’s needs.
• Good IT and administration skills with experience of applying them to support projects and events.
• Ability to write in concise and accessible language and produce resources that can be easily understood by others.

Note: Your skills and experience might come from an interest in science and health gained through study, volunteering, or a previous job. Alternatively, you may come from a lived experience perspective, having participated in involvement or advocacy work as a patient or carer, and looking to build that experience into your career.

Benefits

• Salary progression framework.
• Hybrid and agile working.
• 29 days annual leave including Christmas closure dates, plus bank holidays.
• Pension (the Academy offers a flexible contribution structure with a minimum employer contribution of 8% up to a maximum of 13% of gross salary, with an employee contribution ranging from 3% to 8%).
• Life assurance.
• Season ticket travel loan (interest free).
• Family friendly benefits - enhanced maternity and paternity leave (subject to qualifying period), coaching for parents returning to work).
• Subscription to Headspace and Class pass.
• Staff training to support your development including EDI training.

For more information and to apply, please visit our website.

Closing date: 9.00am on Monday, 18 November 2024.

Interview dates: 26 and 28 November 2024 (held online).

Senior Family Support Coordinator

Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Contract: Full Time, Permanent 
Salary: £33,000 per annum.

This post is part funded with support from the National Lottery Community Fund.

ABOUT US

Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. 

Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. 

THE IMPACT YOU WILL HAVE

The Senior Family Support Coordinator is responsible for coordinating our support services for people affected when someone goes missing. This role leads the team providing emotional and practical support provision to families and friends impacted by a disappearance. This is a key safeguarding role to ensure people who are experiencing trauma and ambiguous loss can access our services safely and that their needs are assessed and met.

You will coordinate the charity’s offering to the community affected which includes in person annual events, peer support forum, online and social events and groups, co-production activities, engagement, and opportunities for publicity.

ABOUT YOU

You will need to have experience of:

• Working in a frontline service delivering advice, help or support to vulnerable people or families by phone or digitally;
• Managing an active caseload of people with varying needs regarding frequency and level of support;
• Line managing staff and/or volunteers;
• Understanding and implementing safeguarding procedures, assessing risk, developing needs assessments and handling complex and sensitive situations;
• Planning and running events or groups for service users.
• and possess the following skills:
• Supporting people experiencing trauma;
• Able to maintain a calm and considered approach, to evaluate situations objectively, consult effectively and give appropriate advice and guidance.
• Ability to balance proactive and reactive work, to plan and to meet deadlines;
• Ability to develop and drive forward new projects and initiatives, taking the lead and/or working collaboratively with colleagues
• Group facilitation skills - online and in person.

WHY WORK FOR MISSING PEOPLE?

Would you like to work for a welcoming, caring organisation which really makes a difference to vulnerable people throughout the UK? Missing People is a friendly and supportive place to work.

Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. You will find plenty of scope for personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners
We offer a range of enhanced family friendly benefits. We are happy to talk about flexible working in many of our roles.

HOW TO APPLY

If you want to be a lifeline when someone goes missing, click apply to read the full job description a letter from the line manager and a summary of Missing People's Achievements in 2023. We look forward to receiving your application. Please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role.

Closing date: 23:59 on 17 November 2024. We reserve the right to close the vacancy early in the event of a very large number of applications, so Apply Now!

Interviews: 22 or 25 November 2024

You may have experience of the following: - Senior Support Services coordinator ,Family Support Assistant, Family Services Manager, Support Services Supervisor, Support Assistant , Support Operations Coordinator, Support Manager, Support Team Lead, Support Coordinator Manager, Families Project Manager

REF-217 819

Fundraising Supporter Development Coordinator

About the role

CUF equips people and churches to build just and flourishing communities where they live, so everyone across England can access support when they need it most.

Our fundraising team is a valued part of this, and as our supporter development coordinator, you will coordinate campaigns, direct marketing appeals and other supporter communications, using fundraising best practice, to maximise Church Urban Fund’s income for all components of individual and church giving. This role will report to the Head of Fundraising and Communications.

Job Description

Location: Hybrid: Office base is in London with expectation for a minimum of one day per week in the office (The Foundry, 17 Oval Way, Vauxhall, London, SE11 5RR)

Contract: Permanent

Hours: 35 hours per week (flexible working arrangements considered)

Salary: £32,000 – £35,000 depending on experience.

Annual Leave: 22 days + 3 CUF discretionary days + Bank Holidays per annum.

Key Responsibilities

Instigate and undertake activities in the following key areas:

· Recruiting new individual supporters through on- and off-line channels, and by identifying prospects from within CUF’s connected audiences;

· Increasing lifetime support from existing individual givers through appeals, feedback pieces, and other engagement mechanisms;

· Being responsible for income and expenditure, including analysis of results and insight about data trends and ROI

How to apply:

For an informal chat about this role or for more information, please contact our Head of Fundraising and Communications, Kate Mulkern.

To apply, firstly please download and read our job pack on the careers page of our website. Then email an up-to-date CV and covering letter, outlining how your skills and experience fit the role profile’s responsibilities

Please note we will not consider CVs without a covering letter.

Closing date: 9:00am Monday 2nd December 2024 with interviews on Wednesday 11th December 2024 (in London)

Church Urban Fund is an equal opportunity employer and values diversity.

About the UN Global Compact Network UK:

We are a dynamic multi-stakeholder initiative, dedicated to connecting UK companies to the United Nations Global Compact, the world’s largest responsible business initiative. The Ten Principles of the UN Global Compact, rooted in UN treaties, provide a robust foundation and comprehensive framework for corporate sustainability and business action on the Sustainable Development Goals (SDGs).

Our mission is to champion sustainability leadership to create a world we want to live and do business in, by inspiring ambition, enabling impactful action, and collaborating to reshape the business environment for the better.

The UN Global Compact Network UK has over 900 participating companies, with a team of 31 people, and is growing quickly.

Our work is guided by the core values of the UN – Integrity, Respect for Diversity, and Professionalism – alongside nine additional values and behaviours of the UN Global Compact which can be found here. During a recent review, the team described our workplace as friendly, inclusive, supportive, passionate, and hard-working.

About the role:

The primary focus of the Bookkeeper role is credit control - raising invoices and following up on accounts receivable for our membership (approximately 1000 participants). The role will also include posting expenses and ensuring they are properly documented, reconciling bank accounts, and ensuring that records are accurate, up-to-date, and comply with relevant accounting principles.

This is a part-time role (3 days per week to start). The successful candidate may normally work from home or our office, but occasional in-person meetings at the office will be required (minimum twice per month).

Who we are looking for:

• Someone with a strong understanding of financial principles and practices, with excellent attention to detail – ensuring accuracy in financial records and reports.
• Someone with strong organisational skills, capable of managing time effectively and prioritising multiple tasks efficiently.
• A confident communicator, both in writing and verbally, who can interact well with team members, management, and external stakeholders. They should also be comfortable using the telephone and willing to make calls when needed.
• Strong mathematical skills and the ability to work with numbers accurately is essential.
• Someone with strong analytical and problem-solving skills, able to review and interpret financial data, resolve discrepancies, and provide valuable insights to support senior management's decision-making.
• An individual with good IT skills who is proficient in Microsoft Office, particularly Excel, along with experience in accounting software and CRM systems like Salesforce. We use Xero, but knowledge of this specific software is not required.

In your first 6 months:

To help you settle quickly, we will provide a thorough and comprehensive onboarding. Through meetings with key colleagues and online training, we will help you to become familiar with our way of working and our value proposition.

Key Responsibilities & Duties:

• Accounts Receivable: Manage accounts receivable (member invoicing and collections) ensuring that all invoices are generated on time and payments are collected effectively.
  • Monitor Member Accounts: Track outstanding balances and proactively contact members regarding unpaid invoices to ensure timely payment
  • Debt Collection: Chase overdue payments by phone or email.
• • Record Keeping: Maintain accurate and up-to-date records of member accounts, including invoices, payment history, and communications, and provide regular reports to senior management.
  • Cash Allocation: Ensure all incoming payments are correctly allocated to the corresponding invoices.
  • Dispute Resolution: Investigate and resolve any disputes or queries regarding invoices or payments.
  • Reporting: Provide regular reports on outstanding debts, overdue accounts, and the overall status of the company’s receivables to senior management.
  • Liaison: Collaborate with internal teams (Participant Engagement/Impact & Growth/Programmes) to resolve any issues that may delay payment.
• Expense Management: Track company expenses and ensure they are allocated correctly across teams.
• Bank Reconciliation: Regularly reconcile bank accounts to ensure that all transactions are properly allocated and accounted for, and discrepancies are addressed.
• VAT Compliance: Ensure VAT is accurately applied to all relevant transactions and prepare VAT returns for review by our accountant or Executive Director before submission, in compliance with legal requirements.
• Support Audits: Prepare relevant documents and assist with internal and external audits by providing necessary financial records.
• Petty Cash Handling: Manage petty cash transactions and ensure they are recorded appropriately.

The Bookkeeper may also be required to perform general finance and accounts-related tasks as needed to support the overall financial operations of the company.

Qualifications:

• Proven experience as a bookkeeper or in a similar financial role.
• Certification in bookkeeping, or equivalent 
• A good understanding of double-entry bookkeeping is essential, along with familiarity with tax and regulatory requirements.

What we offer:

• Hybrid working – After onboarding, office days will be negotiable.
• Flexible working once discussed with your line manager. Our core/active hours are 10 am to 4 pm.
• Employee Assistance Programme for you and your immediate family.
• Three discretionary days off in December in addition to annual leave.
• One additional day off for mission-related volunteering.
• Enhanced sick leave.
• Compassionate leave.
• Season ticket loan.
• Cycle to Work Scheme.

This is a part-time position (22.5 hours per week).

Next Steps:

The application process includes the following steps:

1. Complete an equal opportunities questionnaire and provide essential admin information.
2. Upload your CV.
3. Longlisted candidates will be asked to complete a written test which includes questions designed to test your ability to excel in this role. Your answers will be scored by people, not AI tools.
4. Shortlisted candidates will be invited to an interview with the Executive Director, the Chief of Staff, and the HR Manager.
5. Final candidates will be invited to an informal, in-person meeting.

Join us at the forefront of health and social care policy and practice

The King’s Fund paid-for events business began in 2006 and has grown organically year on year by developing new products and increasing reach.  The events programme attracts participants from across the NHS, local authority, people using health and care services, commercial, statutory, and the voluntary and community sectors. The King’s Fund’s vision is that the best possible health and care is available to all and our work involves understanding developments, challenges and opportunities across health and care. The events programme supports our organisational goals and brings people together to discuss, share and learn.

The events team is responsible for delivering a large portion of the free events that take place across The Fund; including online events, roundtables, workshops, receptions and dinners. The team also has ownership over our paid-for events programme; which includes virtual conferences, in-person conferences and congresses. The events team ensures that there is a co-ordinated and uniform approach to delivering virtual or in-person events, and that each is delivered to the same high standard.

This role will give you an exciting opportunity to work in our busy events team within a well-respected health think-tank and charity. You will work with colleagues on planning and delivering a mixture of pay-to-attend conferences (virtual and in-person), roundtable discussions, dinners, and free online events. You will also manage the content design and delivery of our joint-badged events with our Corporate Partners and Supporters.

You will lead on several events in the schedule; ensuring they run smoothly, keep to strict budgets, are delivered to a very high standard, meet the expectations of colleagues and delegates, and enhance our reputation and public profile. You will also play a key role in shaping the future of our portfolio of in-person, virtual and hybrid events.

To join us, you’ll need a degree (or equivalent) and experience in planning and delivering virtual and in person conferences and other smaller events. With this background, you’ll know how to research and develop event content to create engaging programmes and attract wide audiences. You will have excellent organisational skills and the ability to lead effective logistics arrangements in preparation for and on the day of events. We’ll expect you to work hard to support the team and you will be given responsibility for your own areas of work. You’ll also need to be flexible, diligent, and comfortable being the main point of contact for many people from sponsors to speakers.

The Fund has a set of core values and behaviours that we believe will help us to achieve our own goals and the culture we need to enable our people to work at their best. You will be expected to live up to these in all areas of your work. Clear communication is key, along with good organisation. Professional and efficient, you’ll thrive on ever-changing challenges.

The Fund has an ambition to increase the diversity of its workforce and introduce careers in health and care policy to a broader range of people. We encourage applicants from all sections of the community, including people from Black and ethnic minority backgrounds, people with disabilities and people from the LGBT+ community. We believe that diversity of background and experience contributes to a broader collective perspective that will improve the way we influence health and social care policy.

The Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. Most staff are expected to work a minimum of 40% from our central London office and are free to work more days from the office if they prefer.

In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.

To apply, please visit our website and read our supplementary guidance documents, then download and fill in our application form. Please do not send CVs. If completing the application form presents any challenges, contact us by email so we can discussion options.

Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK.

Closing date for receipt of completed applications is 12 November at 9.00am. 

We regret that we cannot respond individually to all applicants due to the high number of applications we receive. If you have not been contacted within three weeks of the closing date, please assume that you have not been shortlisted for interview. Please note that we are unable to offer feedback to applicants who are not shortlisted for interview.

Interviews will be held on Tuesday, 19 November. Role available to start as soon as possible thereafter.

Do you want to work with a leading advocacy, voice and rights organisation that helps people to be heard when it matters most?

Are you creative, with a knack for design and attention to detail?

Are you passionate about making a difference in the lives of those who need support?

If so, we’d love for you to join us at VoiceAbility.

About the role

We're looking for a motivated Marketing Executive to join our team. 

You will be providing creative and administrative support of our marketing communications as well as co-ordinating our marketing activity.

If you are passionate about raising awareness of our values and the empowerment of individuals to make their voices heard when it matters most, then this role is for you.

This position is a full-time, 35 hours a week, 6-month fixed term contract with a starting salary between £22,500 - £29,500 per annum pro-rata depending on skills and experience. We are open to a conversation about flexible working or job sharing.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. We influence policy and practice to make sure that people’s voices are heard and we have ambitious plans to continue to grow our influence.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. 

How will you make a difference?

You will support the creation of and dissemination of marketing collateral to increase awareness of VoiceAbility and the services offered

You will coordinate the creation and production of agreed marketing collateral to budget and schedule.

About you

You’re an organised and detail-oriented professional with a talent for managing multiple tasks and priorities. Your strong time management and problem-solving abilities enable you to make decisions confidently within your scope of responsibilities.

You are self-motivated and eager to grow, always seeking opportunities to improve your skills and adopt best practices. Collaboration is key for you, and you excel at building relationships and communicating effectively with both colleagues and external stakeholders.

Benefits:  

• 28 days annual leave plus bank holidays pro-rata
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted gym membership; Employee Assistance programme.
• Supportive working environment fostering a good work/life balance.
• Support with continuous professional development.

Professional Development

You will have plenty of opportunities to enhance your professional abilities through in-house opportunities for training and through personal development conversations with your line manager where you can explore career development together.

Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

Important Dates:

Closing date for applications: midnight on Sunday 17 November 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

We look forward to hearing from you.

VoiceAbility reserve the right to close this vacancy early should a sufficient number of candidates apply.

About the role

The main purpose of this role is to develop and deliver our approach to maintain and grow corporate fundraising income, to support our mission to improve mental health in Hampshire. You will join us at an exciting time, having just launched our new three-year strategy, and this role is pivotal in helping us achieve our strategic ambitions in the years ahead.

The role is to lead the corporate fundraising activities for Solent Mind, which have grown significantly over the last five years. This will include maximising support through Charity of the Year relationships and participation in activities, events and challenges in aid of Solent Mind, and by securing one-off gifts in support of Solent Mind. You will research and build our corporate pipeline and support the delivery of our wider employer engagement which covers all aspects of employment engagement including fundraising, training and mental health employer service. 

This role is within Solent Mind’s fundraising and external engagement team, and the successful candidate will manage and be supported by the Corporate Fundraising Officer.

About you

You will be an experienced corporate fundraiser or have relevant relationship fundraising or B2B sales experience, together with a proven track record in meeting and exceeding financial and other targets. You will be an effective communicator with excellent written and presentation skills. You should possess good negotiating and influencing skills, as well as excellent relationship management skills, and be highly pro-active and skilled in generating new business leads and moving warm prospects through the ‘sales’ cycle. 

You will demonstrate the ability to motivate and develop your direct reports and will ideally have experience supervising both staff and volunteers.

About us

We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.

We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.

Benefits 

Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:

• Flexible working to promote a healthy work/life balance
• 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
• Pension plan
• Employee Assistance Programme
• Season ticket and cycle-to-work scheme

If you’re ready to join the fight for mental health, visit our website to find out more and apply.  

Closing date: 10 November 2024.

Interview date: Two interview stages on weeks commencing 18 November 2024 and 25 November 2024.

Posts may be subject to a relevant DBS check.

Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.

Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.

About the Company
Bluestep was incorporated in 2010 and is based at Blisworth Hill Farm in the lovely Northamptonshire countryside, commutable from Northampton, Milton Keynes and surrounding areas. The business operates in design, merchandise, storage and fulfilment services providing varied solutions to a wide range of clients in the charity, healthcare, outdoor education, corporate and sports sectors. We are a progressive, forward-thinking company that prides ourselves on a first class service.

Main purposes of job
As our Charity Account Director within the Client Services team, you will play the lead role in driving business growth across the Charity sector in line with our 4-year plan that we launched at the start of this new financial year (April 2024).

You will be responsible for the day-to-day management, leading, inspiration and coaching of our Charity Account Management team (from Senior Account Managers to Account Executives, possibly Apprentices down the line), while at the same time looking after a select number of high value Charity partners.

This responsibility will involve you being constantly immersed in the daily activity, providing on the spot advice and coaching to our team, making a concerted effort to get to know each of our clients and an expert knowledge of our portfolio of services on offer. Due to the experience and network of the successful candidate, we expect you to bring opportunities our way.

We are looking to appoint a candidate with the commerciality, leadership and ambition to push us to the next level.

Main responsibilities

Client Strategic Influence: Will play a huge part in creating, influencing and implementing strategy for a very small number of extremely high value, lifelong clients surmounting to a multi-million pound portfolio. Without your involvement, our clients would struggle.

Inspiring, Mentoring, Coaching: We expect the successful candidate to have a huge passion for developing teams and individuals. You should gravitate towards people and be an inspirational figure that the team will want to seek knowledge and support from. You should have the ability to help integrate and intertwine individuals with their clients, making them an indispensable extension to their team.

Reporting Lead duties: All members of the Charity team will report into this role and the individual will be responsible for all aspects of people management.

Living in the Detail: With such a huge client base within the Charity sector, offering a variety of services (Merchandise, Design, Storage & Fulfilment), we expect the successful candidate to have the capacity and ambition to immerse themself in the detail, investing an incredible amount of time getting to know individual accounts and clients alike. Much of this will take place in “real life” through discussion with Account Managers and clients, though detail will also come from Synergist, our CRM platform.

Strategic Implementation: Able to support the development and implementation of commercial strategy with the aim being to accelerate the growth of Bluestep as a business and industry player. Adaptability will be required as trends and needs develop over time.

Client Relationship Management: Love & Care is central to everything we do (Net Promoter Score is a key metric that we have introduced to the business) and your philosophy must be focused around this. Our Love & Care Manager is the key to unlocking the rewards of this and a resource that must be utilised to the best of your ability. This role will require management and delegation of clients when the team are on leave.

Sales and Revenue Generation: This role will require integrated working with our Client Services Director and Marketing team to ensure that sales support is directed in the right areas at the right times. This ties in with our recruitment strategy and demands. With the candidate’s standing within the Charity community, we also expect this person to unlock significant opportunities within the sector.

Collaboration: This role works very closely with our Client Services Director, who has overall responsibility for all Client Services related activity, and our Love & Care Manager, who will underpin and support all operational and client requirements for the team. Generally, this role requires collaboration across the business in order to guarantee success.

Budget Management: Responsible for creating and monitoring annual, quarterly and monthly sales and GP margin budgets across the Charity sector by individual. Responsible for communicating and agreeing budgets across the team.

Reporting: Develop and update reporting tools that keep the team and management abreast of performance, including presentations within our fortnightly “Scrum” meetings. Prepare and present regular reports and updates to leadership.

Drive change on Industry Trends: Not only offering solutions both internally to Management and to clients in order that these are addressed, but playing a huge role in ensuring they are implemented. This person should be an influential member of the sector community.

The above list is not exhaustive and duties relevant to the post or the individual’s experience may be required from time to time. Variation may occur to the duties and responsibilities at the request of the Managing Director without changing the general character of the post. Any variation will always be discussed first.

Charity Account Director Experience
Proven experience in Senior roles within a merchandise and design agency or similar environment
Experience working with Not-for-profit organisations or in-house roles including Senior Fundraising Manager/Director (essential)
Proven track record of winning significant new business, developing customer relationships and spend
Evidence of inspiring, coaching and mentoring teams of people to achieve success
Track record of creating positive, values-based cultures
Client-facing experience and extremely comfortable in presenting environments
Strategic thinker
Technology proficient (CRM systems such as Synergist)

Charity Account Director Skills & Attributes
A natural leader and inspirer
People-person
Superb teamwork skills
Excellent verbal and written communication skills
Capacity to take on a lot of information in a short space of time
Adaptable across many areas of a job role
Problem-solver and adaptable to certain situations
Time management
Strong commercial acumen: results orientated with a focus on achieving and exceeding sales goals
High standards of integrity, service delivery and customer care
Personable and fun to work with

On offer for the Charity Account Director

• We allow one day of remote working each week (increases to two days once 6 month probation period is complete)
• Some travel/overnight stays will be expected
• Salary: £50,000 - £60,000 per annum depending on experience
• Inclusion in our Profit Share Scheme (paying out up to 15% of basic salary) upon completion of 6 month probation period
• NEST Pension scheme (Bluestep contribution of 5%)
• 29 days of Annual Leave plus Bank Holidays
• Free onsite gym membership
• Enhanced Maternity & Paternity pay (upon completion of 2 years’ employment)
• Plus many more benefits included in our Perks Guide (including Private Medical Healthcare through Vitality on your 2-year anniversary)

To apply for the Charity Account Director Role
Please follow the Indeed process for applying.

• Application deadline: Friday 15th November 2024
• Stage 1 Interviews (Teams): Once application received and successfully through initial screening process
• Stage 2 Interviews (Face-to-Face): if successfully through Stage 1 interview
• Stage 3 Presentation (Face-to-Face): If successfully through Stage 2 interview.

Property Advisor

Salary: £40k + 
Benefits: Pension & 22 days holiday per year + Bank holidays and birthday day off.
Contract: Full-time & Permanent (Monday – Friday with some flexibility in working hours)
Reporting to: Director
Location: 78 Quaker Street, Shoreditch, E1 6SW

Our client is an exciting new social enterprise lettings agency, with profits reinvested into supporting people experiencing homelessness and on low incomes to find good quality, affordable homes in London. 

They are now looking to appoint a dynamic individual to join their team as a Property Advisor. A blend of the traditional Negotiator and Property Manager roles, you will be the go-to person for all aspects of your portfolio from start to finish. As one of the first key hires for this exciting new company, you will be an integral part of the business succeeding. 

A little bit about them   

•    They're a brand-new social business with big plans. 
•    They’re ambitious to get things done, with the right people and ethos.   
•    They are passionate about homes and aim for the highest level of care and service.
•    They are committed to delivering the best possible renting experience for landlords and tenants.

Key Responsibilities

A background in the PRS will be essential, with previous experience within property management being helpful. You will need to provide great customer service to your landlords and tenants alike as well as:

Managing Your Portfolio

•    Marketing and listing properties
•    Viewings and property visits
•    Checking all compliance is up to date
•    Completing inventory checks and moving in new tenants
•    Drawing up check-out reports and organising deposit release

Move In Process

•    Seamless communication so the process runs smoothly
•    Organising any requests for the tenancy prior to move date
•    Referencing all applicants
•    Drawing up paperwork and handling move-in monies
•    Attending key handover and walk through property with new tenant

Property Works

•    Being available for calls and emails when repairs are required
•    Speaking with contractors to book in the repair
•    Updating landlords and tenants on progress and costs
•    Ensuring work is completed and exceeds all minimum standards

Business Development

•    Following up on new opportunities
•    Keeping an eye on the portal for stock that would suit their applicants
•    Promoting them through social media channels
•    Spending time talking and integrating with the local community

Social Media

•    Understanding their marketing strategy to keep channels updated
•    Engaging with local business to help promote them
•    Updating Instagram, Twitter, Facebook and LinkedIn when required
•    Seeking new partnership opportunities within these platforms

Skills Required

•    Excellent interpersonal, negotiation and communication skills, both verbally & in writing
•    Demonstrable ability to remain calm in complex scenarios & build positive relationships with tenants & landlords
•    Ability to manage and prioritise own workload and be responsive to the needs of your portfolio, including responding to urgent tasks at short notice 
•    Willingness to go the extra mile, and to always do the right thing

Experience Required

•    Previous experience in the lettings market
•    Proven knowledge & understanding of the private rented housing sector 
•    Confident with compliance requirements for a tenant to move-in
•    A PRS letting agency qualification is preferable but not essential 

Application Process

Please submit your most recent CV, and a covering letter outlining your skills and experience and why this would make you the right person for the job. 

Apply today and help them build this exciting new venture!

This post is funded by National Lottery Community Fund

You may also have experience in the following: Property Manager, Property Management, Rental Agent, Property Letting Advisor, Tenancy Coordinator, Leasing Executive, Property Rental Specialist, Lettings Agent, Lease Negotiation Specialist, Tenancy Negotiator, Property Leasing Consultant, Residential Lettings Officer, Leasing Coordinator, Lettings Representative, Rental Property Advisor, and Lettings Associate.

REF-217 645

Community Partner

Mencap have an exciting opportunity in Our Active Community programme for a Community Partner to work across two coastal communities - Worthing (Sussex) and Thanet (Kent)

This role is a combination of working out in the local communities and being home based. It is a full time (37.5 hrs per week) fixed term contract until April 2027. We are happy to be flexible with working patterns so let us know if you would like to discuss job share or part-time opportunities.

We are looking for someone with knowledge of the sport and wellbeing sector, who enjoys getting people active within communities and has the mindset for community-led ways of working. Working alongside Sport England as a System Partner, Mencap’s vision is for people with learning disabilities, and the communities in which they live, to be more physically active, happy and healthy. The successful candidate will join an existing team of four Community Partners who are working in seven other communities across England to help us achieve this vision.

As a Community Partner you will work collaboratively with people from Worthing and Thanet to develop the capacity of these communities. You will ensure the work is co-produced with the community and especially by people with a learning disability. You will help unite people around a shared vision and goals, create a development plan and support the creation of new ideas and local solutions to enable more active communities. These solutions will build on existing strengths and address local priorities.

You will have the benefit of working with a range of stakeholders who are already engaged in this way of working in both Worthing and Thanet, maintaining these relationships while also cultivating new ones. You will need to communicate easily and effectively with people from different backgrounds connecting with them and facilitating partnership work. You will work alongside Community Connectors, who will have a learning disability, and who will live in the communities you are working in.

Day to day, you can expect to be out and about in the communities and to be desk-based, capturing what we are learning and supporting the wider development of this national capacity-building programme. Working across two communities you will be great at managing your time and willing to travel as and when required. You will collaborate as part of the Community Partner team regularly.

At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!

Skills and experiences required for this role:

• A passion for co-production and working alongside people with a learning disability
• A willing mindset for community-led ways of working and asset based approaches
• A passion for working with people from all backgrounds and cultures
• Ability to co-ordinate the development of a long-term project
• Knowledge of the sport and wellbeing sector
• A champion of Equity, Diversity and Inclusion (EDI)
• Based in or near the communities with a willingness to travel

If you feel this is the next role for you and you meet the essential criteria, please apply with a full and up to date CV and answer the questions on our application form, so we have the best understanding of why you may be the best candidate for this role.

This role will close on 10th November and interviews will take place W/C 18th November via Microsoft Teams.

We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

• 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
• Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
• Interest free season ticket loans
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support
• Quarterly award scheme and recognition at every 5 years through our YouRock program
• Access to award winning training and development

*T&C's apply based on contract

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

• Providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
• Providing advice through our help lines and web sites

Refuge is the largest domestic abuse organisation in England. On any given day, our services support thousands of women and their children, helping them to overcome the physical, emotional, financial, and logistical impacts of abuse and rebuild their lives — free from fear.

We are currently recruiting for a Deputy Director, Technology who will be the lead technology expert for the organisation. This is a new role offering the scope to shape Refuge’s response to the technology challenges we face in executing our strategy and achieving our mission. 

We are looking for someone with a proven track record in delivering high-quality IT support service through effective contract management of the recently appointed outsourcing company, including the resolution of any remaining on-boarding issues.  You will bring a strong understanding of IT security practices, regulatory compliance, and cyber security protocols. You will also be a trusted advisor for senior colleagues, providing expertise, identifying opportunities, and delivering solutions for modernisation, automation, and cost optimisation across the organisation. You will provide advice and technical guidance to teams who manage their own applications and systems (Finance, Fundraising, People and Culture, Helpline) and manage the procurement of new IT software solutions with key investments in case management, housing management and finance systems in the early planning stages. And you will take management responsibility for Refuge’s well-established and respected Data and Performance team, ensuring we continue to report to funders on standards of performance across our services.

If this sounds like you, we’d love to meet you.   

Closing Date: 09:00am 11 November 2024

Interview Date: 21 and 22 November 2024

Salary: £26,000 FTE (approx £18,571 pro rata)

Hours: Part time - 25 hours per week 

Days and times: Preferably worked across 5 days but to be discussed

Contract: Permanent

Responsible to: Business Improvement Manager

Location: 3 Chapel Court, 126 Church Road, Hayes UB3 2LW - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction

Closing Date: 12 noon on Monday 11th November 2024

Interviews: TBC

We are looking for an enthusiastic administrator to support our central Resources team. 

You will need to be comfortable talking to suppliers, contractors and customers whilst also enjoying setting up systems and analysing and sharing information. We are a small team that need to work flexibly to deliver the wide remit that we support.

The role is varied, can be demanding and involves some health and safety but it is enjoyable and fulfilling. The team is supportive and committed and work both independently and collaboratively to deliver simultaneous projects.

If you have strong admin skills, good common sense combined with a problem solving approach and are ready to make a difference, please get in touch!

Are you a senior leader looking for a move into the charity sector OR already in the sector looking for your next challenge?

If so get in touch with us!

At West Devon CVS, we are looking for a new Chief Officer to provide leadership, direction and overall management of the charity and our friendly team of 12 staff. 

The role of Chief Officer in a VCSE infrastructure support organisation is wide-ranging and requires an agile leader, adept in relationship and people management and multi-tasking as well as being fearless in furthering the aims and objectives of the VCSE sector in West Devon. Someone who is capable of operating at both a strategic and an operational level.

Our Services and Projects

• Leadership and advocacy: We provide leadership in our community, strengthening our sector’s voice and influence on key decision-makers and funders.
• Partnerships and collaborations: We create and nurture opportunities for collaborative working by building networks and partnerships between local organisations and strategic partners so that communities are better equipped to collaborate and work together to develop and deliver projects; to respond in times of crisis; to understand need and develop solutions
• Community Development: Practical support to local voluntary and community organisations so that people and communities become more resilient and able to flourish. We provide training, resources and advice to strengthen the capabilities of local groups, enabling them to develop and strengthen their services.
• Active Citizenship: Active Citizenship and Volunteering is integral to thriving communities. We encourage and nurture volunteering opportunities, so that people can build connections and work together on things they care about, driving positive change locally.
• Health and Wellbeing Projects: Our projects deliver improved health and wellbeing outcomes where they can be supported by services from the not for profit sector.  Current projects are Social Prescribing, Hospital Discharge and HOPE workshop facilitation. Whilst these projects are aimed at individuals it is with the explicit aim of re engaging them with their communities. The understanding of the services required and the ability to support services provide a wrap around service to the groups concerned.

If you enjoy a challenge then this is the role for you. 

Job Title: Engagement and Community Lead - This Girl Can

 Salary: £29, 808 2yr - Fixed Term Contract

Responsible to: Midlands Regional Lead for Partnerships and New Business Development

Location: Hybrid - pattern to be agreed at least 2 days in Hay Hall

Hours of Work: Full time 36.5hours

The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives.

Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.

By working collaboratively with communities we aim to bring about sustainable change at a social, environmental and economic level; to do the social knitting required to create stronger and more resilient communities and to support communities to identify, mitigate and remove the barriers that prevent them from living active and connected lives. 

In 2023, This Girl Can moved into a new phase of its mission to inspire more women and girls to take part in sport and physical activity – ‘This Girl Can - With You’. The new phase will focus on breaking down the enjoyment gap that exists between men and women participating in physical activity. 

The Active Wellbeing Society (TAWS) are one of Sport England’s official delivery partners for This Girl Can, leading work on activating the campaign in Birmingham working alongside system partners.

We are looking for a Woman and Girls Lead to deliver the ‘This Girl Can - With You’ project across Birmingham.

The role includes peer relationships internally within TAWS but to also hold relationships with Sport England, place-based strategic partners (Birmingham City Council , Sport Birmingham) and IWG World Conference on Women & Sport attendees In Unity, United by 2022 Legacy Charity and Saheli Hub . With the aspiration of the role aligning to the IWG Women and Sport programme, IWG World Conference on Women & Sport and European Athletic Championships hosted by Birmingham 2026.

In this role of Woman and Girls Lead you will be pivotal in ensuring that the organisation’s contractual obligations and goals are achieved by collaborating with communities and partner organisations in the design and delivery of interventions. You will build connections and co-produce with local communities and key partners , creating activities based on identified need to increase opportunities that are more social, suitable, self-affirming and safe for women and girls. The role will support to connect and share learning across the system and use existing insight to help inform priorities/areas of need.

The role will report to the Midlands Regional Lead for Partnerships and New Business Development and be supported and guided by a Steering Group of wider partners, working closely with TAWS West Midlands Delivery Manager and Research and Performance team.