Business Development Director Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Food Chain exists to ensure people living with HIV in London can access the nutrition they need to get well, stay well and lead healthy, independent lives. We deliver meals, groceries and formula milk, run cookery and nutrition classes, and hold twice-weekly communal meals for some of the most vulnerable and isolated people living with HIV in London.
We are the only HIV Nutrition specialist charity in the UK: we exist at the intersection between HIV, food poverty and social isolation. Everyone accessing our services is referred by a health or social care professional who has identified that they are experiencing crisis. Each person receives a personalised Dietetic Assessment from one of our HIV Specialist Dietitians, designed specifically to meet their needs. By offering a tailored package of support, at the appropriate time, we help people to lead healthy, independent lives.
The Director of Income Generation & Partnerships, along with the Director of Services & Development, lead the organisation's small staff team to deliver vital services to an average of 500 people every year. The Director of Income Generation is a vital link in The Food Chain, ensuring income is secured to enable the delivery and sustainability of all our services and activities, and setting the organisation’s strategic direction for the achievement of our charitable purpose.
Since we were formed on Christmas Day 1988, The Food Chain has delivered food services to people living with HIV every week since. We were founded by volunteers, and are proud that volunteers are still key to the deliver of our charitable services. The Food Chain family is vast - it’s not at all uncommon for us to be out fundraising and someone run up to us with a shout of “Food Chain! I volunteered for you in 1994!”
Position: Director of Income Generation & Partnerships
Responsible to: Board of Trustees
Location: Flexible and remote working is offered to all staff. We have an office in Caledonian Road, London, and we deliver some services in Stepney Green. We envisage this role being hybrid.
Hours: 37.5 hours per week (full-time), core hours of 9.00am–5.30pm but flexible working hours will be considered.
Salary: £42,436 per annum
Annual leave and benefits:
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25 days annual leave (not including bank holidays)
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Company pension scheme with matched contributions of 5% after probationary period of 6 months
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Health benefits scheme
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Long service leave entitlement after 2 years of service
How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and cover letter about your relevant skills and motivation.
We are actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.
Closing date: 14th August 2024.
Purpose:
- To ensure income is secured to enable the delivery and sustainability of all Food Chain services and activities.
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Along with the Board of Trustees and the Director of Services and Development, to set the organisation’s strategic direction and build strong and sustainable external partnerships for the achievement of our charitable purpose.
Key Activities & Accountabilities
Strategic Management
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Contribute to the development of The Food Chain’s strategic and operational plans and ensure income is secured for their effective delivery in line with all relevant legislation, best practice and The Food Chain’s values
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Work collaboratively to develop this role as the needs of the organisation and its services users change over time
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As part of the Charity’s Senior Management Team (SMT), lead in the overall day-to-day running of the charity, including directly reporting to and attending meetings of the Management Committee
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Represent The Food Chain in public, both within the sector and externally
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Identify and manage financial risks
Income generation and development
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Research, prepare and submit applications for core and project funding to Charitable Trusts and Foundations, corporate bodies and other partners as required to meet the charity’s core purpose
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Maintain and develop positive relationships with existing Trust funders ,donors and other supporters of The Food Chain as appropriate
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Ensure that record keeping relating to all fundraising activity is accurate, up to date and timely, using Salesforce CRM
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Ensure that all necessary reporting to all funders is of a high quality and submitted in a timely manner.
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Maintain a realistic pipeline of existing and potential applications for all funding streams
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Develop and implement fundraising initiatives to increase support from, and enhance our profile with all potential donors, including corporate partners and individuals
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Research potential commercial partners and provide a planned approached to pursuing and executing a full offer of fundraising opportunities to engage corporates.
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To provide support to the trustee lead Corporate and Individual donors fundraising group
Financial management
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Lead on the day-to-day management of all financial operations, including forecasting and the annual planning and budgeting process, working closely with the SMT and Trustees
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Provide sound financial advice to the SMT and Trustees also assisting with strategic planning, forecasting, projections and service models for the charity and any trading activities.
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Ensure that The Food Chain makes the most of financial opportunities and works with challenges effectively as they arise in order to meet priorities and fulfil our charitable purpose
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Monitor cash flow forecasts and the budget against actuals and bring any major variations in budget expenditure for discussion to SMT and the Operations Working Group in a timely manner
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In liaison with our external provider, prepare monthly I & E reports, and quarterly management accounts for the SMT and Board of Trustees
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Write, review and update finance policies and procedures as and when required
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Lead on the annual audit process and ensure it is carried out effectively and in a timely manner
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Provide line management of the financial administrator role
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Supervise and review all accounting records processed by financial administrator
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Authorise the payment of suppliers on a monthly basis and as needed
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To support the Director of Services in their management of the monthly payroll and pension submissions and carry out administration as needed
Communications and external relationships
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Develop, as appropriate, The Food Chain’s public profile, and influence and foster good relationships through liaison with statutory, voluntary and private bodies, Food Chain members, volunteers, patrons, supporters and the public.
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Develop partnerships and relationships with external organizations and stakeholders for the furtherance of The Food Chain’s strategic goals
Person Specification
Essential Skills and Experience
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Track record of engaging and generating income from Charitable Trusts and Foundations
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An understanding of different fundraising revenue streams and how they contribute to charitable objectives
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Driven and energetic, motivated by achieving financial targets
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Relationship management experience
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Highly organized and technically competent (Word, Excel, PowerPoint, Salesforce)
Desirable Skills and Experience
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Experience of public speaking
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Experience of planning and running events
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Understanding of corporate social responsibility and experience of income generation through corporate engagement
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An understanding of the needs of people living with HIV
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Financial literacy with experience of tracking income and expenditure
Personal Qualities
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A strategic and creative thinker
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An excellent communicator, both verbal and written
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A problem solver with a flexible, practical and ‘can do’ approach
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A strong and persuasive negotiator
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Positive, resilient and supportive
Please submit a covering letter of no more than 2 sides of A4 specifically addressing the role description and person specification.
The client requests no contact from agencies or media sales.
Director of Services
We are seeking an experienced Director of Services to work as part of the Senior Management Team to provide strategic leadership and direction for the organisation and deputise for the CEO as required.
You will be responsible for the Charity’s client-facing, free at point of access, service delivery operations, including Information, Advice and Advocacy, and Hospital and Community support services.
Position: Director of Services
Location: Hayes, London
Salary: £55,000 per annum
Hours: Full-time - 35 hours per week
Contract: Permanent
Benefits: Flexible Working, Hybrid Working, Compressed hours available, Job share considered/Part-time hours considered, Training and development, 5% pension contribution, Health plan with employee assistance and 24 hour support, 26 days annual leave (plus bank holidays) rising to 30 days, London Living Wage employer
Closing date: Midday, Monday 5th August 2024
About the role:
As Director of Services, you will be responsible for a wide range of services including Hospital services (A&E support, discharge and falls prevention), community services (activity groups, befriending, clubs), information and advice services (including benefits, housing, carers and statutory advocacy).
You will be responsible for ensuring all contracts and grants deliver to targets and provide services of the highest possible quality standards with demonstrable impact measures and feedback systems.
You will be a key member of our Senior Management Team (SMT), helping to develop and deliver on our new 5-year strategy, and contributing towards the annual business planning and budgeting processes.
Alongside our CEO you will be responsible for managing our external partnerships and third sector consortia. You will help to ensure we influence the priorities of our three local authorities and play a key role in the NHS transformation agenda across Northwest London. You will be based in a positive, creative and ambitious organisation, supported by a skilled SMT and responsible for a team of experienced managers.
Your key responsibilities will include:
- Provide strategic leadership, direction and development of all Age UK HHB Services, contributing to organisational strategy and the annual business planning process.
- To work with the leadership team to identify and resource development opportunities, and to ensure our activity is providing optimum impact to improve the lives of older people in the borough
- Line Manage and develop Head of Services, Service Managers and other staff as appropriate, including setting targets and monitoring performance by ensuring that regular supervisions and appraisals are carried out, and tackling any performance issues in line with policies and procedures.
- Ensure Age UK HHB staff and volunteers are provided with up-to-date information sources, including any changes in national and local policy. To ensure services achieve external and internal quality frameworks and best practice guidance and to drive efficient working practices.
- Develop and oversee systems for feedback from service users to ensure the work, ethos and culture of Age UK HHB are informed by older people.
- To ensure quality data is captured for all service delivery allowing us to measure reach and impact for effective performance management, overseeing the provision of monitoring reports and dashboards for funders and board
- To work with the CEO, Managers and Trustees to develop annual budgets and to ensure services and projects are delivered to budget.
- Work closely with external partners and commissioning/funding agencies to ensure that Age UK HHB delivers the range of services that are required and/or contracted, on time and on budget.
About you:
To be successful in the role you will need to be able to operate effectively in challenging times and a constantly changing working environment. Experience in successful leadership, managing people, organisational change and improving business processes to support the charity’s strategy will be essential to this role.
Essential skills and experience include:
- Educated to Degree level or equivalent, or substantial successful senior management experience.
- Proven experience as an inspirational and successful leader of teams of staff and volunteers.
- Substantial experience in effective management of time, tasks and projects.
- Demonstrable experience of working within and/or influencing change in health and social care services.
- Experience in designing, planning, leading and mobilising new or remodelled services from concept through to business as usual.
- Knowledge of the voluntary sector and its ways of working with knowledge and understanding of user involvement and empowerment.
- Knowledge and understanding of local health and social care structures.
- Excellent written and verbal presentation skills.
If you feel you have the necessary skills apply today!
The charity is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
About the organisation:
Age UK Hillingdon, Harrow and Brent provides a wide range of services for older people across the three boroughs of North West London. We employ 100 staff and are supported by 180 volunteers. Our turnover is in the region of £3.5 million.
Other roles you may have experience with could include: Deputy Service Manager, Service Coordinator, Services Coordinator, Service Lead, Social Care, Social Care Services, Health and Social Care, Programme Manager, Service Delivery Manager, Registered Manager, Registered Service Manager, Service Manager, Services Manager.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting position has arisen for a Director of Finance and Operations to join the Senior Leadership Team at an international Charity. The successful postholder will play an instrumental role in shaping and driving the financial and operational strategies. The role will strive to ensure financial sustainability, and the embedding of a business partnering approach to achieve the Charity’s mission
Key responsibilities of the role:
- Collaborate with the Senior Leadership Team to shape the long-term organisational strategies, spearheading plans encompassing Finance, Operations, Security, IT and risk management
- Foster organisational coherence in Finance and Operations, developing systems and policies aligned with the Charity’s values and strategies
- Offer guidance and support on governance matters, keeping abreast of regulatory developments and changes in governance frameworks
- Lead the Charity’s Finance division, ensuring financial systems and analyses are integrated and understood across the Charity
- Adhere to established accountancy standards in developing and strengthening financial management policies and procedures
- Oversee the timely production of financial information and engage with teams to accurately report on financial performance
- Manage the relationship with auditors and ensure timely and accurate filing of accounts
- Lead on budget forecasting and the setting and reviewing of annual budgets, including those for funding proposals
- Oversee organisational security systems and processes and global governance in collaboration with the relevant teams
- Identify and implement improvements in resource management systems for enhanced efficiency
- Line manage up to 7 direct reports
Ideal candidate profile:
- Qualified Accountant (ACA, ACCA or CIMA)
- Experience in a financial management and senior leadership position within an international organisation, preferably within the Not-For-Profit sector
- Strong expertise in Charity Fund accounting and managing diverse income streams
- Comprehensive understanding of the complexities involved in overseeing and managing finances on an international scale
- Exceptional interpersonal skills with a commitment to fostering effective relationships with stakeholders at all levels and across various contexts
- Proven ability to lead, manage and motivate staff at all levels
- Willingness to travel internationally as required
Agency reference number: J82484
Location: Central London
Duration: Permanent
Salary: £63,000- £71,000 per annum, depending on experience
Working hours: Full-time
Working pattern: Hybrid (2 days per week in the office)
This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Director of Finance and Operations is at the heart of Severn Wye’s programmes to tackle climate change and fuel poverty. By ensuring the effective management of the charity’s finances and core services you will guarantee all our programmes grow and have real impact.
The Director of Finance & Operations is responsible for the good financial management and smooth operations of Severn Wye. In turn ensuring Severn Wye projects and programmes are as effective and efficient as they can be in tackling Climate Change and Fuel poverty through the energy system. Responsibilities include finance management, budgeting, forecasting, reporting to the board of trustees, producing annual accounts, liaison with auditors and acting in the role of Company Secretary. The role manages a staff team responsible for HR, Health and Safety, GDPR, office management and legal compliance.
The role reports directly to the CEO and is a member of the executive team, sharing collective responsibility to deliver Severn Wye’s work and plan for its future.
The successful candidate will have substantial management and financial experience, with relevant accountancy qualifications, preferably with a proven track record in the charity sector.
In return for your skills and hard work we offer a competitive salary, training and a company pension scheme. If you’re looking to strengthen your career, broaden your experience and contribute to a sustainable future, we’d love to hear from you.
This role will include
- Organisational development and management:
- In partnership with the CEO, the executive team and Trustees, ensuring the development and implementation of the charity’s strategic plan.
- Being an active member of the charity’s leadership team and play a proactive role in the management of the charity.
- Being responsible for financial planning, budget setting and financial reporting.
- Ensuring operational support is effective, to review and develop organisational systems and ensure staff are well supported to be able to work effectively.
Finance:
- Developing and managing the charity’s financial processes, reviewing and developing policies, procedures and systems to ensure sound financial management and control.
- Being responsible for all financial reporting including preparing annual budget, quarterly reports for trustees, monthly management accounts and cashflow forecasting.
- Being responsible for all project fund reporting, income, budget planning, resources and staff planning.
- Preparing for and liaising re annual audit with the charity’s auditors, ensuring the preparation of the annual accounts for audit and ensure compliance with any audit recommendations.
- Overseeing effective financial record keeping and reporting, including to the Board and external stakeholders.
- Supporting the development team with bid writing including developing budgets and providing financial reports for bids or fundraising.
- Adhering to the Financial Regulations and to good financial practice.
JOB DESCRIPTION
Line management:
- Managing a team delivering day to day financial, HR, office management functions.
Operations:
- Overseeing all areas of the charities operational support including responsibility for:
- HR.
- H&S and Safeguarding.
- Office infrastructure,
- Policies & procedures.
- Ensuring compliance with employment, company and charity law.
- Ensuring Operational overhead expenditure is kept within budget.
Governance:
- Acting as Company Secretary, to attend Board meetings and providing secretariat support.
- Supporting the CEO and Trustees in all matters relating to the governance of the charity.
- Making the Annual Returns to Companies House and Charity Commission.
PERSON SPECIFICATION
We are looking for someone with
- Qualified or part-qualified accountant, ACA, CCAB or CIMA;
- Proven experience of organisational financial management;
- Proven ability to think strategically and lead on organisational improvement;
- Experience of managing the HR requirements of an organisation;
- Excellent communication skills both verbal and written, with an ability to communicate and translate complex financial matters to non-financial staff and stakeholders
Desirable skills and experience include
- Understanding of charity accounting, VAT, the charity SORP, the Charities Act, tax, payroll, National Insurance and pensions legislation
- Understanding of strategic risk management, finance audit and internal controls
- Sound knowledge of regulation and legislation affecting charities including H&S, Safeguarding, GDPR.
- Ability to work collaboratively with Trustees, colleagues and external advisors
- Proven experience of leading continuous improvement in relation to finance, HR, IT, & relevant areas
- Experience of managing and developing staff
- Ability to demonstrate a positive approach and to champion organisational change
- Highly self-motivated and able to work autonomously, take initiative and make recommendations to the management team
- Experience of using accounting software (we use Iplicit & Sage Payroll)
- Ability to implement and improve financial & HR management systems
- Excellent Excel skills in formulating and linking spreadsheets
- Commitment to Severn Wye’s charitable objectives, core values and strategic direction
Severn Wye Energy Agency is a charity working in Wales and England with a vision to live in a stable climate with energy for all.
We achieve this by working with people to overcome fuel poverty and act on climate change by putting energy at the heart of everything we do.
We work with residents and households to help them use energy more efficiently and lead healthier, more affordable lives. We work with businesses to reduce their carbon footprint. We work with communities to help them meet the challenges of the future, take control of their energy use and implement ideas that reduce fuel poverty and energy use. We work in research and development to pilot innovative renewable technologies. We work with local authorities, government departments and policymakers to promote environmental sustainability through renewable energy and low carbon development.
Role Profile
Role title: Engagement Director
Band: Director
Salary: From £56,000 to £60,000 Pro rata 0.8 FTE 4 days per week
Reports to: Chief Executive
Place of work: Hybrid, time split between home working, our office and out in the community
What we do
Cornwall VSF’s role is to connect, support and promote the voluntary, community and social enterprise sector in Cornwall and the Isles of Scilly.We have strong productive relationships with a wide range of stakeholders in Cornwall including a range of public sector organisations. We represent the VCSE on all executive Boards ensuring the VCSE voice remains clear and influential. We broker and facilitate VCSE partnership working through our strategic, thematic, and local alliances.
VSF’s Purpose
A connected, supported, and well-promoted VCSE sector that is sustainable, flexible, and resilient.
We aim to:
1.Advance the sectors reputation, credibility, capacity. capability and impact.
2.Ensure the VCSE Is an equal partner in the design and delivery of services and support across Cornwall and the Isles of Scilly.
3.Ensure the VCSE has a larger share of Cornwall's public sector resource allocation.
4.Through these, improve the services and support for people and communities in Cornwall.
To effectively engage with a diverse range of VCSE organisations and stakeholders in Cornwall. We will use a wide range of mediums for engagement opportunities. These include meetings, workshops, consultations, surveys, events, conferences etc. To strengthen our alliance-based model of engagement by expanding existing alliances and creating new ones.To bring the voice of the sector into the new integrated care area forums and community area partnerships. To bring together the VCSE sector around pertinent issues, so they can meet the needs of their beneficiaries and achieve their organisational outcomes. To advocate for the VCSE sector, amplifying its voice, increasing its influence, fostering collaboration and co-producing action.
Role summary
In this role, you’ll be a key member of our small leadership team helping to strategically drive engagement, and income generation.The right candidate will need to be highly resilient with exceptional political, negotiation and relationship development skills.This role includes shared responsibility for securing income that not only sustains our own charity but leverages in significant funding for the wider sector.
Through an integrated approach, the role-holder will be responsible for driving forward two key areas:
• Engagement: Leading the engagement team to enhance and develop our alliance model, a network of strategic relationships and opportunities to engage with our thematic communities and our stakeholders, increasing our influence and impact.
• Income development: Create opportunities to leverage significant funds into the VCSE sector, secure and extend our income and support funding our strategic plans.
Key Duties
We’re looking for a dynamic and inspiring senior individual to strategically lead our Engagement activities, bringing together key existing areas of work.The role will concentrate on two focus areas:
Engagement
- Cultivate and maintain strong relationships at the highest levels with a range of key stakeholders such as current and future partner organisations, decision-makers and influencers.
- Raise local and national profile by attending external engagement sessions and networking opportunities both online and in-person, to build brand awareness and to expand the charity’s network of allies, supporters, and influencers, deputising for the CEO when required.
- Host/chair opportunities to engage with stakeholders of all levels on internally prioritised topics via alliance and learning events.
- Lead the team to mobilise activity to ensure presence at key community focussed events, ensuring we reach more people and engage them actively in our work.Ensuring we have the right level of engagement and the right people attend.
- Represent the organisation as appropriate to the VCSE sector, statutory sector, private sector organisations, professional bodies, and institutions deputising for the CEO when required.
- Be an active member of the senior leadership team, acting as spokesperson and steering the strategy within wider business plans for your respective areas.
Business Development
- Working with the CEO and Director of Operations, to create and deliver an income strategy focussed on meeting VSF funding targets and our aspirations around duration of contracts and grants.Ensure all opportunities to leverage funding for the wider sector are seized.
- Develop strong relationship with key influencers and decision makers within our statutory partner organisations.
- Working with the CEO to lead strategic business development campaigns such as securing second phases of funding for our key funding streams.Be a key face to put to these campaigns.
- Monitor progress against income targets, ensuring an agile approach to mitigating risk and channelling focus of the team in order to maximise return on investment.
- Work with other charity leaders and the strategic alliance to encourage sharing of ideas for income generation.
- Work with the senior leadership team to ensure business and strategic planning is undertaken for your team, setting direction and managing delivery.Contributing to organisational business planning and quarterly/annual reporting
Staff Leadership
- Lead and line management engagement staff and ensure their effective performance management and development through regular supervision sessions, annual reviews and learning and development.
- Lead by example to create a positive, values-driven working environment in which equality and diversity are well-managed, dignity at work is upheld and staff can do their best.
- Allocate work, monitor achievement of deadlines and support staff as appropriate.
- Ensure that services are adequately staffed and resourced, encourage good teamwork and lines of communication between all members of staff.
- Work with other charity leaders on any staff issues and monitoring e.g., disciplinary, grievance, sickness management, recruitment, and selection, change of terms and conditions.
- Encourage and facilitate our development and wellbeing focussed culture and consistently provide and support opportunities for staff to exceed theirs and our expectations. Provide a role model for others with your development and wellbeing needs.
- Work with other to ensure that any skills, knowledge, and experience gaps are identified, and suitable training is delivered on time and to specification.
General
- Keep up to date with Cornwall VSF’s aims, policies, procedures, management, and monitoring systems and ensure these are followed by your team.
- Display a genuine commitment to equality of opportunity and an understanding of the issues faced by the VCSE sector.
- Ensure the work reflects equality, diversity and inclusion legislation and policy, and best practice.
- Monitor and evaluate activities appropriate to the role and contribute to the service planning process by providing regular reports and feedback on areas of responsibility.
- Oversee and monitor effective and efficient administrative, financial, contractual and communication systems within your areas of responsibilities working with other charity senior leaders.Ensure all KPI’s relevant to the role within our strategic plan are met.
- Prepare board and sub-committee reports, attending meetings as/when required. Attend meetings of the trustee board as required.
- Any other duties in line with your skills and abilities, as directed by your line manager.
Key Relationships
- Chief Executive (Line manager)
- Other senior leadership team members
- Engagement team members
- VCSE members
- Cornwall VSF Board members
- Funders and stakeholders
Person specification
Essential Criteria
- Proven leadership skills with experience of creating a positive, values-driven working environment in which equality and diversity are professionally managed, dignity at work is upheld and staff are empowered and motivated to do their best.
- Knowledge and current experience of engagement and income generation leadership at a strategic level.
- Demonstrable knowledge and experience of project management leadership, principles, and practices.
- Experience of managing people issues such as absence management, disciplinary and grievance management, annual reviews, supervisions, goal setting.
- Excellent decision-making skills
- Commitment to reflective practise and continuing professional development.
- Degree level education or equivalent relevant experience.
- Demonstrable ability as adaptable and exceptional communicator, delivering and accepting information at a variety of people levels (verbal, written, presentation).
- Ability to analyse, understand, explain, and make recommendations based on complex information.
- Fully conversant with Microsoft Office Suite to an advanced level including excel, word, outlook, PowerPoint, and Teams.
- Well-developed planning and organisational skills, with the ability to manage and prioritise own workload
- Proven ability to monitor and maintain casework systems and procedures, service delivery against agreed targets
- The ability to commit to and work within the aims, principles, and policies of VSF and work towards achieving its strategic priorities.
- Adaptable, flexible, and coaching management style.
- Excellent inter-personal, political and negotiating skills.
- Excellent time management skills
- Excellent problem-solving skills
- Experience at handling conflict, mediating through conflict and tolerance for the tension conflict can bring.
- High levels of personal resilience
- Commitment to reflective performance and continuing professional development.
- Ability to travel and work across Cornwall.
- Understanding of the voluntary and community sector and the challenges and opportunities facing the sector.
Other requirements
- The normal duties of the role may involve travel on a regular or occasional basis. It is a condition of employment that the post holder can exercise satisfactory travel mobility to fulfil the obligations of the role.
- Be familiar with all relevant health and safety, operational, personnel, customer care, GDPR, and financial procedures, ensuring that all statutory obligations are complied with, especially in relation to licensing laws and first aid.
- In-depth understanding of the business of running a charity or voluntary sector organisation including reporting requirements
- Complete a satisfactory DBS check. (This can be applied for on appointment).
The client requests no contact from agencies or media sales.
New Vacancy for Operations Director at a well-respected charity in Newport
Do you want to make a difference with your leadership skills? Have you considered a leadership role within a well-respected charity that is making a difference in Wales?
The Gap Wales works to fill the gap between key needs in our community and current public services. The majority of our work is with asylum seekers and refugees. We work with them to help improve their well-being, advocate to meet essential needs and work in partnership with other local services.
After years of helping this community integrate with our wider community, The Gap Wales was registered as a CIO in 2019. Since then it has developed an enviable reputation, including glowing praise in both the UK Parliament and Senedd Cymru. We work in partnership with Newport City Council, Pobl Homes and many other specialist charities.
Last year we completed a Strategic Review of our charity to help us grow well. Demand for our services continues to grow as does the giving from many individuals and bodies who support the positive difference that we are making.
Now we need the right leadership in place. Working with both our highly skilled passionate staff and the Board of Trustees, this new Operations Director role will help lead The Gap Wales into the next phase. Come and join us on this exciting journey.
Although on-site people management is an important part of this role, there is also the opportunity to work remotely every Friday.
There are more details in the attached job description that I've attached. If you believe you could be the right person for the job, please send a cover letter explaining why & your CV. We are excited to hear from you...
** Deadline for applications = 31st July 2024 **
The Gap Wales is committed to serving the people of Newport & South Wales. We find ways to “fill the gap" left by existing services & charities.
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The client requests no contact from agencies or media sales.
Job Purpose and Key Responsibilities
The Director of Programmes, Policy and Advocacy is a senior leadership and strategic role within CIUK.A key member of CIUK Senior Leadership Team (SLT) with overall responsibility for the programmes, policy, and advocacy.The role is responsible for providing leadership to the directorate, contributing to the development and implementation of organisational Strategy, raising income from FCDO and other institutional donors, contract delivery and compliance, and safeguarding focal point on the leadership team. The postholder will provide expert support and advice to the CEO, the Board and the Impact and Transformation Sub-committee of the Board across programme, policy, and advocacy. Together with fellow SLT members the Director has collective responsibility for the delivery of the CIUK strategy, ensures effective cross organisational work to this end, and ensures CIUK becomes a great place to work, supporting an anti-racist, feminist, diverse and inclusive organisational culture.
Within the confederation, the post-holder is an important voice in shaping and influencing organisational thinking, policy, and operations within the CARE International confederation, being a member of the Global and European Programme Directors working groups.
CIUK’s restricted income from donors is significant and is CIUK’s largest income stream. As such, the post holder must be an expert in the delivery of restricted-funded programming and in particular in the ways of working of FCDO as a donor, and have the ability to influence senior donor counterparts. They must have significant experience of working for an INGO like CARE to deliver complex programming in challenging contexts. Our largest programmes are complex multi-partner consortia in fragile contexts with budgets of up to £60m.
As a leader of a large team, the role-holder requires strong people leadership and interpersonal skills, with the ability to translate strategy into action, motivate colleagues and demonstrate to team members how their role links to organisational strategy and objectives.
Why work for us?
The Programme, Policy and Advocacy Department is at the very centre of CARE International UK (CIUK) new strategy ‘Women leading change in times of crisis’, as it is the engine room for our programme impact. It is also driving the thought leadership around how to change our role to promote greater local leadership of CARE’s work, and support women’s voice and leadership in climate and humanitarian action.
Whilst our extremely capable permanent Director of Programme, Policy and Advocacy takes a break to welcome an addition to her family, we are seeking an exceptional leader to be part of the Senior Leadership Team of CARE International UK (CIUK).After a period of challenge and transition we are in a stronger position. You will be joining the UK team at an exciting time as we make real, and accelerate delivery of our new strategy, and build solid working relationships with the new Government.
About you
Your experience of leading a significant programme function within the international development and humanitarian sector is essential.You will also have experience of working with FCDO, growing institutional income, and overseeing a significant portfolio of grants and contracts.You will have deep knowledge of feminist and locally led approaches to development, some experience of advocacy and policy making, and a passion to put women and girls at the heart of development.Your strategic leadership, inspiring people, effective financial, and change management experience, will come together to make you a strong candidate to lead this circa 50 person team with over £200m under management. Previous experience within the CARE confederation would be welcomed.
About the role
The Director of Programme, Policy and Advocacy is a senior and strategic role and a member of the Senior Leadership Team (SLT) with overall responsibility for providing leadership to the directorate and contributing to the development and implementation of organisational strategy and effective cross-organisational work.
The role provides expert support to the CEO, the Board and the Impact and Transformation Sub-committee of the Board. Within the CARE confederation, the post-holder is an important voice in shaping and influencing organisational thinking, policy and operations within the CI confederation, being a member of the Global and European Programme Directors working groups.
CIUK’s restricted income from donors is significant and is CIUK’s largest income stream. As such, you must be an expert in the delivery of restricted-funded programming and in particular in the ways of working of FCDO as a donor and have the ability to influence senior donor counterparts. You must have significant experience of working for an INGO like CARE to deliver complex programming in challenging contexts. Our largest programmes are complex multi-partner consortia in fragile contexts with budgets of up to £60m.
As a leader of a large team, the role-holder requires strong people leadership and interpersonal skills, with the ability to translate strategy into action, motivate colleagues and demonstrate to team members how their role links to organisational strategy and objectives.
About CARE
CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy and our Code of Conduct. They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme.In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
- appropriate criminal record checks (including a Bridger check).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equality and Diversity
We are committed to Equality and value Diversity.
We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please contact CARE International UK.
We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.
Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Founded in 2007, KHULA Education is an award-winning South African NGO working in partnership with rural schools and underserved communities in deep rural South Africa to ensure children and youth can access a quality education and economic opportunity.
Over the past 17 years, KHULA has transformed schools that were previously failing into schools that compete at the national level; supported hundreds of young people to access tertiary education opportunities; and helped hundreds more on the path to employment. Each year, we support over 6,500 children, youth and more than 300 teachers.
About the Role
KHULA Education is seeking an experienced and dynamic fundraising leader to lead KHULA’s fundraising and communication efforts in the UK and South Africa. The postholder will join us at an exciting time and help us to continue our growth trajectory which has seen our annual budget increase from £250,000 to £1 million in the past several years. Supported by the South Africa based CEO, and working closely with the UK Board of Trustees, the postholder will be joined by a new Fundraising Officer who you will line manage.
We’re looking for an entrepreneurial individual with strategic vision who will play an active part in developing KHULA’s future fundraising strategy. 70% of the role is focused on fundraising directly for our work, 30% on managing KHULA’s communications including donor newsletters and social media content (this may evolve with the recruitment of an Officer).
Key Responsibilities
- Steward, retain and grow the support of our existing donor portfolio: KHULA has an existing portfolio of donors including trusts, foundations, corporates, major donors, individual and regular givers, the majority of whom are based in the UK or South Africa. The post holder is responsible for managing these relationships, including bespoke reporting for trusts and major donors, leading donor meetings and involving our Board and CEO as appropriate.
- Donor prospecting and new business: researching and generating new donor leads as well as acting on opportunities provided by our Board and others, converting prospects into supporters of our programmes.
- External communications: creating our quarterly e-newsletter to a database of ~2,000 supporters, managing our social media channels and the Annual Report, in addition to other ad hoc external communications.
- Fundraising innovation: leading on innovation in our fundraising approach, including creative campaigns to increase donations/recruit lapsed donors, developing products and offerings whilst considering cost effectiveness and ROI. Of particular interest is how to harness the giving potential of guests who are exposed to KHULA Education’s work when they visit Fugitives’ Drift Lodge in Rorke’s Drift.
- Financial management and admin: maintaining our donor database, working with the CEO to prepare our annual budget and fundraising forecasts.
Person Specification
Ideally you’ll have held a role with a similar scope of responsibilities around fundraising and communications, however you don’t need to have held a director level role before. Experience in a smaller charity and team is beneficial as you’ll need to be comfortable with both the strategic development side and inputting into wider planning, as well as being a leader who is willing to role up your sleeves and ‘do’.
We are particularly interested to hear from candidates who demonstrate most/all of the following attributes:
- A proven track record of personally delivering income of at least £1 million per year, including new business
- Experience in a fundraising leadership role and confidence in working alongside and advising at board level
- Experience in successfully fundraising from trusts, foundations, major donors and corporates, with experience in other areas (events, legacies etc.) also welcome
- Excellent proposal and donor communication writing skills (written samples of previous work will be requested)
- Self-motivated and able to work autonomously with a largely virtual team
- Comfortable acting in the capacity of charity ambassador, establishing new relationships and identifying new funding opportunities
- Ability to travel to occasional donor and board meetings (x3 per year), in/around London and annual trip to South Africa for 1-2 weeks.
Application Process
We are keen to fill this role ASAP and therefore encourage candidates to submit the below documentation at your earliest opportunity. We will be interviewing on a rolling basis and reserve the right to close the application process early should we find the right candidate. Unless we close the application process early, the final date for receiving applications will be Friday 9 August at 13:00 BST.
- Your CV
- A cover letter explaining your suitability for the role
- Up to 3 writing samples (preferably examples of fundraising communications e.g. donor proposals, reports etc.)
Shortlisted candidates will be invited to the first stage Zoom interview on a rolling basis.
The client requests no contact from agencies or media sales.
The Disability Law Service (DLS) seeks an experienced, strategic charity leader who is passionate about Disabled people’s rights to join as our new part time Chief Executive Officer. You will lead a committed team of lawyers and advisers to ensure Disabled people can access those rights in full.
DLS is a pan-Disabled people’s organisation based in London, providing free legal advice, casework, and representation for Disabled people, their families, and carers. As a Deaf & Disabled People’s Organisation (DDPO), the majority of our Trustees and staff are Disabled people. We operate on the social model of disability, aiming to fight injustice and challenge the poverty and inequality faced by Disabled people, ensuring equal access to legal rights and entitlements.
We offer free specialist legal advice in areas such as community care, employment, housing, welfare benefits, discrimination, and public law. We connect Disabled individuals, their carers, and families with qualified solicitors and advisers, providing services including the MS Legal Advice Line, MS Welfare Benefits Advice, and Legal Aid Service. DLS also offers bespoke training on disability law and the Equality Act, empowering organisations to support their clients better.
Engaging in policy work, we also advocate for legal reforms, such as abolishing non-residential care charges and campaigning for equal care rights for autistic children. Annually, DLS assists around nearly 5,000 people, securing over £3 million in gains for our clients.
As our new CEO, you will lead us to grow our organisational capacity, as well as develop our policy influencing work, in order to maximise the impact we make for Disabled people nationally.
Key details:
Role: Chief Executive Officer (CEO) of Disability Law Service
Hours: Part time – 21 hours per week (negotiable)
Salary: £65,000 FTE, pro rata
Location: Vauxhall, London, some hybrid working
Contract: permanent
As well as a clear commitment to our work and values, you will demonstrate:
- Lived experience of disability or Deafness (highly desirable, as DLS is a DDPO)
- Proven experience as a senior manager, capable of managing a team and overseeing all resources at DLS, along with developing and expanding legal and advice services for Disabled people.
- Experience in producing strategic and operational plans in finance, fundraising, and business, with the ability to disseminate these plans within an organisation to maximise results.
- Demonstrable success in generating income/fundraising within a charity/not-for-profit context.
- Familiarity with hybrid working.
- Understanding the nature and impact of legal and welfare benefits advice.
- Ability to lead, support, and inspire staff, involving them in key developments and decision-making.
- Strong financial and business acumen with the ability to devise and implement results-oriented plans.
- Ability to gather and leverage organisational insights to influence policy, ideally at a national level.
- Empathy, confidence and emotional intelligence in interacting with a wide range of people.
- Excellent presentation and negotiation skills for representing DLS in various settings, developing links, and attracting support.
- Proficiency in composing articulate funding proposals, reports, and other documentation.
- Ability to work with a charitable Board of Trustees, including attending evening meetings and trustee events as required.
- Highly desirable: Legal or advice background and/or professional or voluntary experience of legal aid or of advice work.
If you would like to receive an Information Pack for this CEO role with full details, including how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills at Harris Hill, executive at harrishill co uk. For an informal and confidential conversation about this position, please contact Jenny at the above address with suitable times to talk.
If you need any reasonable adjustments to make the application process more accessible, please do not hesitate to contact us at executive at harrishill co uk
Closing date for applications: 9am Monday, 2nd September
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We have a fantastic opportunity to join The Queen’s Reading Room - an independent charity seeking to promote the joy of literature and the benefits of reading, and to support people in beginning a lifelong reading journey. Formalised as a charity in 2023, we’re a young charity; now is an exciting time to help shape our future direction.
Here at The Queen’s Reading Room we are seeking a talented and experienced Operations Director to report directly to our CEO. As Operations Director, you will have strategic oversight of The Queen’s Reading Room’s core operations, act as the charity’s second-in-command and lead our team to be efficient, productive, and effective. The ideal candidate has proven experience of managing a team in a finance, events, operations or development role, and is comfortable in translating strategy into actionable strength for our charity’s growth.
Responsibilities:
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Analyse internal operations and identify growth opportunities for the charity, such as partnerships and venues for events
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Oversee financial planning and evaluations, including budgeting and leading the charity’s annual accounts and audit for the Charity Commission
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Oversee daily operations of the charity, including Finance, Fundraising, Marketing and Content Production, leading our team to encourage maximum performance
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Helping our Events strategy to strong profitability
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Keeping an eye on all governance issues, such as policies to implement and update
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Preparing board reports
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Assist the CEO in fundraising ventures and manage relationships with donors
These cover the central duties of the role, but as we’re a small team the person in this role can also expect to work across many aspects of the charity, including: the creative vision for the charity; helping to design and manage events; helping to devise and manage neuroscience research projects; helping to devise and manage our grassroots strategy to increase the number of people reading in the UK and internationally; helping to devise the creation around national reading campaigns and helping to devise strategy around our content across our social media, website and podcast.
The goal of the Operations Director position is to secure the functionality of the charity, to drive extensive and long-lasting growth, and to manage our small, dedicated team in their operations. The person joining now will have a direct influence on the long-term direction and legacy of the charity and it’s key that they find that prospect exciting and energising.
The key qualities of our ideal candidate:
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Excellent at problem solving, with a positive, can-do attitude
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Practical, logical thinking, with an ability to analyse the benefits of different strategies and to create strategy from scratch
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Brilliant people skills and a team-oriented approach, including an ability to pay attention to the needs of the team and a willingness to muck in
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Confidence and willingness to take the lead on projects, such as our first audit and annual report
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Resilience and focus, undaunted by the challenges that charities face, including on budget and fundraising
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Confidentiality and discretion
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Energy!
We’re not expecting a candidate to have all the skills needed at the start of their role, but it is essential that they have the desire and enthusiasm to learn new skills and to learn from the CEO about the running of the charity.
The role is home-based, with regular video meetings and occasional meetings in London (infrequently around the UK).
The salary is available upon request.
If you think you could be a great fit in our small but expanding charity, please submit your CV and a cover letter of no more than 500 words by midnight on the 1st August. In your covering letter you should include:
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How your experience aligns with the responsibilities of the role
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What you see as the challenges and opportunities of this role
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Why you would be interested in driving The Queen’s Reading Room’s growth
Interviews are anticipated for mid-August. As a small team we regret that we may not be able to give feedback on every application. Good luck!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an experienced, dynamic, and compassionate leader to serve as the Chief Executive Officer (CEO) of our non-profit organisation.
The CEO will be responsible for the overall strategic, operational, and financial leadership of Appeer, at an exciting phase of our growth. The ideal candidate will have a strong commitment to our mission, a deep understanding of the challenges faced by people with hidden disabilities, and a proven track record of leadership in a similar setting. The postholder will lead Appeer into its next phase of growth and develop sustainability into the future. See detailed job description and person specification.
Location: Home Based with travel to Woking, Surrey, and surrounds for some meetings and Sessions
Contract: Permanent, 0.8-Full-time (negotiable based on candidate profile)
Salary: £41,000 per annum pro rata
Key Responsibilities of the CEO:
Leadership and Strategy:
● Develop and implement the strategic vision and direction for the organisation in collaboration with the Board of Directors
● Foster a culture of inclusivity, innovation, support and continuous improvement
● Represent the organisation publicly, serving as a passionate advocate for our community
Operational Management:
● Oversee the day-to-day operations, ensuring efficient and effective delivery of services.
● Develop and implement policies and procedures aligned with our mission and goals
● Ensure compliance with relevant laws, regulations, and best practices including but not limited to safeguarding, employment law, GDPR and finance
● Ensure compliance with internal policies and procedures and stakeholder contracts and agreements.
● Act as Appeer’s Equality Lead and oversee Appeer’s Equality, Diversity and Inclusion policy and procedures
Financial Oversight:
● Develop and manage the annual budget in conjunction with the Board of Directors, working as part of the Finance Committee
● Ensure the financial health and sustainability of the organisation through sound fiscal management and oversight
● Oversee effective pursuit and management of funding, including grants, donations, corporate sponsorship, commissions and partnerships and coordinate large fundraising bids
Stakeholder Engagement:
● Build and maintain strong relationships with stakeholders, including beneficiaries, families, staff, funders, and community partners
● Work collaboratively with the Board of Directors to support governance and strategic roles
● Provide excellent donor stewardship and nurture strong relationships with funders
● Identify new opportunities for engagement with the wider community to raise awareness and support for the organisation’s mission
Team Management:
● Lead, mentor, and develop the management team and staff, fostering a positive and inclusive work environment
● Direct line management of Programme Managers, Engagement Manager and Business Manager
● Ensure appropriate staffing levels and development opportunities for employees
● Promote a culture of collaboration, respect, and accountability
● Act as Appeer’s Equality Lead and oversee Appeer’s Equality, Diversity and Inclusion policy and procedures
About Us:
Appeer is a Community Interest Company (CIC) set up to deliver services that support autistic girls and women (and those assigned female at birth) to connect with peers, to develop their life/work skills and to support their wellbeing. We provide in person and online activity groups and programmes, alternative provision, events and resources for those in the community that we serve, their parents/carers and other professionals. We are not a therapeutic setting and as such do not offer clinical support or 1:1 supervision. We were established in 2019 and have since grown rapidly from a small startup to a robust small-medium enterprise with a turnover of £250k and serving well over 400 beneficiaries a year.
All our work is firmly rooted in a ‘positive peer approach’, providing an enjoyable, pressure-free and beneficiary-centred space for connecting with others and exploring interests and hobbies in a place they can truly be themselves. We also facilitate light touch exploration of autism and the discovery and sharing of helpful tools and approaches for navigating the neurodivergent experience.
Our aim is to safeguard and enhance our beneficiaries’ wellbeing, build on their strengths, foster peer support and social networks and promote a positive outlook, whilst never dismissing the challenges they may face. We categorically reject a deficit-based view of neurodivergence and work on the basis that all brains are different and deserve equal respect, freedom and scope for expression.
Appeer is led by lived-experience staff and volunteers, and we strive to maintain an inclusive, supportive and creative working environment where everyone feels supported to do their best.
Application Process:
Interested candidates are invited to submit a CV and cover letter outlining their interest, suitability and vision for the role by 5pm on 12th August 2024. We encourage early application as we reserve the right to close the application window sooner than 12th August 2024 if a suitable shortlist of candidates has been identified.
Appeer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are also committed to ensuring a fair and equitable recruitment process for all vacancies.
Please let us know if you require any reasonable accommodations in order to effectively access the recruitment process.
If you would like any further information about the role or application process, please contact: Claire Livingston who may arrange a conversation with the CEO or a director with you.
This job is funded in part by a grant from the National Lottery Community Fund which will be funding 24 hours per week of this role.
This job is subject to a criminal records check with the Disclosure and Barring Service.
Appeer has been set up to benefit autistic girls and women and those around them due to a lack of support, provision and understanding.
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The client requests no contact from agencies or media sales.
Head of Programme Development
Salary: £54,600
Contract: Permanent
Hours: Full time
Location: This post is London-based. We have a hybrid working model of minimum 2 days per week (for full time staff) at our King’s Cross office (2 Granary Square, London N1C 4BH).
Who are we?
Art Fund is the UK’s national fundraising charity for art. We give grants to help museums, galleries, historic houses and public arts organisations to acquire objects for their collections, to share them with as many people as possible, and to support research and training for museum professionals. We are supported by our growing membership of 135,000 through the National Art Pass, as well as the generosity of many individuals, trusts and foundations.
The role
As Head of Programme Development, you’ll take a senior role in the strategic planning and operational delivery of Art Fund’s grant-making programme, taking a lead on certain areas of the business plan to ensure they deliver against and inform the ongoing development of Art Fund’s strategic vision. You will work with the Director of Programme & Policy and Head of Programme Delivery to manage the team to ensure effective management of all grant-making and operational activities, develop and deliver new initiatives, funding opportunities, partnerships, research, and evaluation, ensuring maximum impact and maintaining and furthering Art Fund’s excellent relationships across the museums, heritage, funding and visual arts sectors.
A member of the Programmes team, you will work with colleagues across Art Fund and the wider sector to ensure our grant-making is effective and valuable and supports our strategic plan. This is a unique opportunity to join Art Fund at a key moment in our 5-year strategy. You’ll help us identify where Art Fund can make a real difference in our priority areas and build our reputation in these areas: championing diverse and inclusive museum collections, workforce and audiences; reaching a new generation of museum goers through digital and community experiences, as well as in the museum itself, and developing a sustainable sector. The Head of Programme Development will share the energy and commitment that Art Fund staff bring to their work, as well as a belief in the importance of arts and culture.
Key Employee Benefits
- Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas and an additional day in August.
- Free National Art Pass (NAP) – for yourself and another person of your choice.
- Free Entry to Exhibitions
- Life Assurance – cover for up to three times your basic salary.
- Season Ticket Loan
- Cash health plan
- Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.
Closing deadline: 9am on Monday 29th July, 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.
We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.
Non-UK nationals will require current and valid permission to work in the UK.
No agencies please.
Back Up is an organisation that has inspired and supported people affected by spinal cord injury to get the most out of life for almost 40 years. Today, the organisation is at the forefront of helping people adjust positively to spinal cord injury; the organisation is there for people in their darkest hours and, because their support is provided by people who have been there, they are equipped to understand what individuals and their families are going through.
Charity People is delighted to be supporting this incredible organisation to recruit for an interim part time Director of Communications and Marketing who will join the team at a key point; the charity's income has grown year on year since 2020 and they have a goal to increase that further by 2025 in order that they can meet increasing demand for their services.
The interim Director of Communications and Marketing will simultaneously oversee delivery of current plans and look to the future; putting in place structures, systems and processes to support a growing organisation and make the most of new opportunities as they arise.
Part time Director of Communications and Marketing
Contract: interim, 12 month role
Hours: Part time, 21 hours per week
Salary: £60,000 to £70,000 per annum FTE (pro-rata for 0.6 hour week to between £36,000 and £42,000)
Location: Hybrid - home based with at least one day per week in the charity HO in Wandsworth, South London
Closing date for applications: Midnight on Wednesday 7th August
Interviews: first stage interview held remotely on Thursday 15th August, with a second stage interview held in person on Wednesday 21st August
Key responsibilities within the role will include:
- Lead and oversee the development of communications and marketing plans which will underpin Back Up's 2030 strategy.
- Line manage a team of three to provide leadership, motivation, support and guidance to enable members of the team to perform to the best of their abilities and work effectively together.
- Upskill and develop the staff team so that they have the skills necessary to sustain communications and marketing over the longer term.
- Be a key advocate for change management in the organisation, supporting colleagues at all levels to upskill through the delivery of wider organisational change.
- Lead the strategic development and delivery of communications and marketing practice across the charity, and work with the Fundraising, Operations and Services Teams to deliver shared business objectives and Back Up's strategy
- Have overall responsibility for creative, brand and tone of voice guardianship, ensuring that the staff team and freelancers have the resources required to implement Back Up's brand effectively.
- Ensure the provision of adequate processes and skills in-house to tell the stories of people the organisation has supported and deliver high performing content across all channels.
- Develop and implement a digital marketing and website strategy
- Model a creative, ambitious and positive culture within the communications and marketing team championing core values.
This is a wonderful opportunity to for a seasoned Communications leader to join a charity providing vital support to a community of people who have experienced a life-changing event and their families. We'd love to hear from candidates with the following skills and experience:
- Director level experience of leading successful communications and marketing teams
- Proven ability to unite diverse groups of individuals behind specific projects or initiatives
- Experience of change management with a track record of leading growth and meeting and exceeding targets
- Ability to influence senior stakeholders and board level colleagues
- Gravitas and exceptional personal credibility to act as an ambassador for the organisation with the ability to effect positive change
- Collaborative approach with the ability to establish partnerships
- Outstanding communicator and storyteller with the ability to present and write with impact
- Highly effective project management and organisational skills: ability to plan and deliver projects on time and within budget
If you're interested in hearing more about this opportunity, please send your CV to Glen Manners at Charity people in the first instance
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We reserve the right to close the vacancy early if we receive a high volume of applications.
PLEASE NOTE AN APPLICATION FORM AND SHORT COVER LETTER WILL BE REQUIRED, AND THE CANDIDATE MUST HAVE A RIGHT TO WORK IN THE UK
We are delighted to be recruiting for our next Director of Services, who'll manage our adult, family and youth services, supporting ADHD and Autistic people in NW London, their families, and the professionals who work with them. As a trusted member of our senior leadership team you will be driving impact for the more than 4,000 people we work with each year by:
- developing and implementing service strategies and plans
- acting as the designated safeguarding lead
- driving equity, diversity, and inclusion internally, and in the way we deliver our work
- collaborating on service evaluation, measurement and reporting
- liaising with funders and supporting fundraising efforts
- representing CAAS externally
The role will be based in our office in Eastcote for 3 days per week, with the possibility for home working for the remainder of the time.
Salary £50k FTE. Note the salary listed is a full time equivalent salary based on 35hrs per week, so actual salary will vary depending on hours agreed.
Hours: Part time 28hours per week. Potential for full time if additional facilitation or training work is taken on.
Terms: Permanent role
Additional project work may be available on an ad-hoc basis. Flexible hours, evening and weekend work may be required, and the work pattern may vary each week.
Job Summary
CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers. Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities. Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.
As Director of Services, you will work closely with the CEO, leading on the management of the Adult Services, Youth Services and Family Services workstreams within the charity, ensuring the high quality service provision for which we are known. The role sits within the senior leadership team at CAAS, alongside the Finance Director, and manages the Youth Services Manager, the Family Services Manager and the Adult Services Manager, who in turn manage around 20 staff between them.
The Director of Services provides a crucial role in ensuring the infrastructure and operational workings of the charity are effective for the more than 30 staff we employ, and the more than 11,000 instances of support we provide each year. Therefore, we are looking for a capable, calm, self-motivated, organised and hard-working Services professional who has worked in a management role directly responsible for service delivery in another charity.
The role requires strong organisation skills, excellent communication and relationship building skills, significant experience of operational service delivery, team leadership experience, the ability to articulate and drive our impact, and a good understanding of fundraising and monitoring requirements in a medium sized charity. Ultimately you will have the drive to ensure that everyone who works for us, and everyone who seeks support from us, has the best possible experience.
There is no requirement for any experience of delivering services that support ADHD / autistic individuals, as we will provide training, but it would be helpful to have a good understanding of the conditions, and the strengths and challenges they may bring. A genuine acceptance of diversity and a keenness to make an impact are essential.
Key Responsibilities – Strategic and Organisational
· To lead in the development and implementation of CAAS strategy in our work with service users, ensuring that all our services have a thoughtful strategic underpinning, and a measurable and significant positive impact for our clients. Represent the needs of our clients in strategic and planning decisions.
· To work with the CEO to understand the organisational risks facing the charity within the service provision it provides, and to develop and implement the necessary mitigations
· To be the designated safeguarding lead in the charity and ensure our safeguarding procedures, practices and policies are fit for purpose.
· Develop, review, and communicate safeguarding and client risk management policies, procedures and controls, and ensure mitigations and improvement plans are in place for any control weaknesses identified.
· Own our organisational equity, diversity and inclusion policy and practice, and ensure it is truly embedded within our organisation so that we can extend our reach to include those under-served clients who may not always have been able to access our services. To ensure in our communications, in our practice and in our culture that we are truly inclusive, and make accommodations so that all how need us can access us.
· Prepare and present service department reports and reviews for the Board of Trustees, and build up effective relationships with the Board so that our services and the client whom we serve have a ‘voice’ in Board meetings.
Key Responsibilities – Impact
· To work collaboratively with the CEO to develop and deliver clear methods of measuring the impact of services, and an appropriate Theory of Change model for our work, and use this information to continuously improve and articulate our service development.
· To develop and monitor a framework of key performance indicator targets and standards, to ensure all service managers are able to effectively appraise and improve where appropriate the service standards within their division.
· Evaluate the operational dashboards and reporting mechanisms to ensure trends are quickly identified and necessary changes put in place.
· To work with the communications team to maximize opportunities to ensure our services reach as many people as possible, as efficiently as possible and in a way that is appropriate within our branding guidelines.
· To provide impact data such that we can demonstrate to a wide audience the quality of the work that we perform, and the lasting impact that we have on those we reach
· Lead the Services Department in ensuring all projects are clearly documented, managed, reviewed and evaluated, and ensure a rolling programme of self-assessment and improvement is in place.
Key Responsibilities – Operational Management
· Manage the provision of high-quality services, in accordance with funder requirements and service specifications by leading and managing the Service Managers and by providing the necessary support and development in their roles. To be responsible for the support, management and development of all service staff, volunteers and freelancers.
· To support the Service Managers and the Head of Client Programmes with the planning and mobilisation of projects and contracts, ensuring services are delivered in line with funder requirements and timings. Have a willingness to ‘get into the detail’ as well as to provide more strategic leadership and direction within the delivery teams.
· Ensure overall service management across the different teams is complimentary and effective, that clients are triaged appropriately throughout the different service offer, that there are appropriate routes for clients to move through the different services, and that best practice is shared, and learnings incorporated right across our work.
· To ensure services are accessible to our clients, that projects are begun, maintained or stopped in a planned and thoughtful manner, and that the services we provide offer the very best support that is possible for our clients, taking into consideration latest research and understanding about the conditions, and about the people we wish to reach.
· To have specific responsibility for the risk management within services, for both clients and for projects. To review risk assessments, and ensure appropriate mitigations are developed and actioned.
· Participate in the recruitment and induction of all new services staff, and ensure that all service staff receive appropriate professional development plans and performance targets
· Ensure services staff and volunteers are focused on achieving CAAS’ mission, values and aims, and have the appropriate skills and management in order to deliver effective, efficient services.
· Work with the SLT to develop sustainable business models for the delivery of our services, and drive process improvements and efficiencies. Work with the Head of Client Programmes to develop our commercial trading services, ensuring a growth strategy that is profitable.
· Provide the management group with service quality and evaluation information to support them in planning their resource allocations, project delivery approach and funding requirements etc to ensure continuous development of improved practice.
Key Responsibilities - Financial
- To work collaboratively with the Finance Director, to support the development and use of effective management information systems, ensuring that all our services capture and report relevant monitoring data consistently and accurately.
- To have overall accountability for the service department budgets, to ensure CAAS works within agreed financial constraints, making best use of the funds available to us, including compliance with the financial reporting requirements to funders
- To support with financial planning, to ensure the continuation of our core programmes, and revise plans when financial targets require.
- To work collaboratively with fundraising colleagues, to identify new funding opportunities, and to develop new fundraising proposals and funding bids, which support and advance the work of the charity over the longer term.
- To write funding reports and outcome analyses, and prepare for and attend funding review and monitoring meetings.
- To understand the funding requirements of all projects, and ensure projects happen on time and within budget.
Key Responsibilities - Relationship Building
- To represent CAAS on key bodies and groups externally, ensuring that CAAS position and views are clearly and professionally provided in the best interests of our service users
- To establish and maintain effective working relationships both inside and outside the charity, particularly with health and social care agencies, to enhance the presence of the charity within the local delivery offer.
- To systematically evaluate and improve all elements of service delivery and quality by consulting with services users, staff and external stakeholders and by planning and implementing the necessary changes with genuine involvement of those we serve. To lead our client voice projects across the different service lines, to share best practice, and develop a sense of shared goals and messages to ensure CAAS is able to strategically develop in a way which is truly user-led.
Other Responsibilities
To carry out other tasks appropriate to the post and as agreed with the CEO
To actively participate and undertake training and development of self and others.
To comply with the H&S, EDI, data protection and code of conduct standards expected within the organisation
Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.
Person Specification - Essential
· Services Management Experience: Experience of delivering services directly to clients and of managing service delivery projects and teams to a high standard with a broad reach.
· Excellent Organisational and Leadership Skills: Ability to manage multiple tasks simultaneously with high attention to detail, crucial for handling a demanding workload and managing a busy team
· Stakeholder Engagement: Proven ability to engage and collaborate with a wide range of stakeholders, including funders, partners, and community organizations.
· Communication Skills: Excellent written and verbal communication skills, capable of representing the organisation effectively both internally and externally, at all levels including developing a close relationship with the Safeguarding Trustee and other Board members, preparing reports for funders, communicating complex information to staff and offering insights to the management group.
· Tech Proficiency: Skilled in using computer software such as CRM systems, Finance systems, Microsoft Office Suite and Phone Management Systems as well as be able to manage IT onboarding and admin requirements around computer hardware
· Adaptability and Probity: Capable of adjusting to changing priorities and managing a variety of tasks efficiently. High level of personal integrity and commitment to ‘doing the right thing’.
· Interpersonal Skills: Warm and welcoming demeanour, capable of active listening and using neuro-affirmative language to support inclusive communication.
Person Specification - Desirable
· Senior Leader: previous experience of working within a senior leadership team, with responsibility for a department and for strategic input as well as operational management
· Experience or Knowledge of ADHD or Autism: Prior experience or knowledge of working with ADHD/autistic individuals or understanding of the challenges faced by ADHD/autistic people.
· Safeguarding Experience: Previous experience of being the DSL, or of managing safeguarding in an organistion, and of writing and implementing safeguarding policy, processes and practice.
· Co-Production Experience: Previous experience of bringing authentic voices into service delivery, and demonstrative commitment to listening to feedback in a cycle of continuous improvement.
· Impact Evaluation and Reporting: Experience in program evaluation, measuring impact, and reporting results to stakeholders.
· Flexibility: Willingness to work flexible hours if required to meet organisational needs.
· Commitment to Continuous Learning: Demonstrated interest in personal and professional development, particularly in areas relevant to the role.
Equal Opportunities
CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.
CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced DBS disclosure.
To Apply
PLEASE NOTE WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE, YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE BY 10AM MONDAY 12TH AUGUST
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you feel motivated to help victims of stalking?
Do you want to shape the future of our response to stalking and personal safety?
Do you have resilience and flexibility, to meet the demands this role brings, and enjoy working in a sharing and learning environment?
If yes, then read on.
ABOUT SUZY LAMPLUGH TRUST:
This post represents an opportunity for the right candidate to join the UK’s founding personal safety charity and leading authority on stalking.
The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name and continues to be a pioneer in reducing the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment – through education, campaigning and support.
You will be working for a growing charity that delivers high value impact to those we train, those we educate, those we support and to the general public through our campaigning and policy work. Our Stalking Helpline offers support and advice to thousands of victims of stalking every year, while our bespoke advocacy teams work closely with partners and stakeholders across the Violence Against Women and Girls’ (VAWG) sector, the criminal justice system, and both statutory and non-statutory services to ensure our clients can live a live free from abuse and fear.
We are an organisation that has:
- been responsible for training over one million lone and frontline workers across all sectors in personal safety;
- campaigned heavily and played a pivotal role in driving changes in the law to better protect people across the UK; and
- supported over 75,000 victims and survivors of stalking since the inception of our National Stalking Helpline and stalking advocacy service.
ABOUT THE ROLE:
This role is about making a difference, supporting the most vulnerable, standing up against what is wrong, driving systemic change, and holding decision makers to account. We work hard so our beneficiaries sleep better at night, so families can reunite at the end of the working day, and so that victims of harassment and stalking are given the chance to regain control of their situations.
- As Director of Finance, HR and Governance, you will lead, continually improve and be held accountable for the Trust’s financial performance.
- You will have overall responsibility for HR and core areas of organisational support including IT, GDPR, and office administration.
- You will be a pivotal member of the Executive Team, providing strategic leadership in developing and managing Finance, HR and Governance.
- You will contribute to the implementation and delivery of the Trust’s strategy to secure long-term financial health and growth, enabling us to achieve our vision and mission.
Please read the attached Job Description and Person Specification for full details.
As an Equal Opportunities employer, the Trust strives to maintain a diverse and inclusive culture representative of the communities we seek to support.
WHAT WE OFFER IN RETURN:
In return for our staff’s commitment and dedication, we offer a range of benefits, including:
- Hybrid working (minimum 40% in the office)
- Flexitime Policy
- 28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata) + public holiday
- Special leave for life events, such as 1 day off for moving house and a paid day off for your birthday
- Pension scheme with 5% employer contribution
- Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts
- Occupational Sick Pay (which increases after 3 years)
- Cycle to Work scheme (cycle racks on site)
- Interest-free travel loan for annual season ticket
- Regular all-staff off-site meetings and events
DISCLAIMER: Applications without a covering letter will not be considered.
All applicants must have the legal right to work in the UK.
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.