Business Development Assistant Jobs

Business Development & Partnerships Manager – Health

Location: Remote – Canada-based; Toronto or Ottawa preferred

Language requirements: English (French a strong asset)

Contract: Permanent, Full-time

Work Requirement: Applicant must have legal entitlement/eligibility to work in Canada

Salary: CAD 75,000 to 85,000 Canadian Dollars per annum depending on experience

About WaterAid

WaterAid Canada (WAC) is a member of WaterAid, a dynamic, fast-growing, and well-respected international NGO operating in approximately 30 countries worldwide. Our mission is to transform lives by improving access to clean and safe water, improved sanitation, and good hygiene for everyone, everywhere.

About the Role

The Business Development & Partnerships Manager – Health (BDPM-H) is part of the International Programs (IP) Team, responsible for developing strategic partnerships and securing funding for health-related programming. This role focuses on cultivating relationships with institutional funders, foundations, government agencies, and the private sector, with a specific emphasis on WASH programming in the health context. The BDPM-H will work closely with the Philanthropy Team in proposal development, contributing to the growth of WaterAid Canada's income and influence in Canada’s international development sector.

About the Team

As a member of the International Programs team, you will collaborate with colleagues across WaterAid’s global federation to develop high-quality funding proposals and strengthen WaterAid Canada’s business development pipeline. You will engage with Canadian civil society and government agencies to grow strategic partnerships, particularly with Global Affairs Canada (GAC), the International Development Research Center (IDRC), and other donors. The role will also involve engaging with the private sector and institutional partners to expand WaterAid Canada’s network and support funding opportunities for health-focused WASH initiatives.

Responsibilities

• Engage with Canadian civil society and government agencies, focusing on opportunities with GAC, IDRC, GCC, and other relevant donors.
• Promote WAC’s programmatic approaches, emphasizing the role of WASH in health programming, including areas such as RMNCH, SRHR, and public health.
• Develop and maintain a portfolio of strategic partnerships, managing communications and administrative duties.
• Conduct donor mapping and prospect research to align funding opportunities with WAC’s strategic priorities.
• Lead or support the development of high-quality proposals, including concept notes and budgets, in collaboration with the Philanthropy Team.
• Provide expertise in health programming, including health systems strengthening and women’s empowerment, ensuring gender equality is integrated into program designs.
• Represent WaterAid Canada at conferences, meetings, and networking activities to enhance the organization’s visibility and partnerships.

Qualifications

Required

• Bachelor’s degree in international development, global health, WASH, environmental studies, or related field.
• Minimum of five years’ experience in international development, specifically in business development, grant-writing, and health-related programming.
• Proven track record of securing multi-year funding from institutional donors like GAC.
• Experience in designing health programming focused on gender equality and SRHR.
• Strong proposal writing skills with experience in developing concept notes and funding applications.

Preferred

• Master’s degree in public health, international development, or a related field.
• Proficiency in both English and French.
• Experience living and working in low- and middle-income countries, particularly in Africa and/or Asia.
• Technical expertise in WASH programming, health systems strengthening, and women’s empowerment.
• Experience in budget development and proposal management.

Closing Date: Applications will close at 23:59 on 12th January 2025. Interviews will be conducted on a rolling bases from 6th January 2025 hence we encourage applicants who are interested to apply as soon as possible. Interviews would be held via Microsoft Teams.

How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. 

Our Commitment: WaterAid Canada's talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Equal Opportunities: WaterAid Canada is an equal opportunities employer, committed to achieving the highest standards of diversity, fairness, and equality. We strongly encourage applications from people with disabilities, visible minorities, and people of diverse backgrounds. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Safeguarding: WaterAid Canada is committed to safeguarding and protecting children and vulnerable adults. Our recruitment processes ensure that all candidates undergo appropriate background checks before employment is confirmed.

Business Development & Partnerships Manager – Climate Change, Environment & Private Sector

Contract: Permenant, Full-Time

Location: Remote (Canada-based; Toronto or Ottawa preferred)

Work Requirement: Applicant must have legal entitlement/eligibility to work in Canada

Salary: CAD 75,000 to 85,000 Canadian Dollars per annum depending on experience 

About WaterAid

WaterAid Canada is part of a global federation working in over 30 countries to transform lives by improving access to clean water, decent sanitation, and good hygiene. We are committed to reaching everyone, everywhere with sustainable WASH solutions, especially in the context of climate change and the environment.

Our mission is to make clean water, decent sanitation, and good hygiene normal for everyone, everywhere, and we strive to work collaboratively with governments, civil society organizations, private sector actors, and institutional donors to achieve this goal.

About the Role

As a Business Development & Partnerships Manager focusing on Climate Change, Environment, and the Private Sector, you will play a key role in driving income growth and establishing strategic partnerships. Reporting to the Director of International Programs, you will lead on identifying funding opportunities, writing high-quality proposals, and building relationships with key donors and partners, such as Global Affairs Canada, IDRC, and private sector organizations.

Your work will focus on climate-resilient WASH programming, integrating gender equality, and contributing to WaterAid’s 10-year strategic plan to position the organization as the leading global WASH partner in Canada.

About the Team:

The International Programs team plays a critical role in WaterAid Canada's mission by driving business development and strengthening our partnerships with institutional donors, civil society organizations, and government agencies. As a member of this team, you will participate in and represent WaterAid Canada at select conferences, meetings, and networking activities. You will also contribute to planning and executing symposia, technical workshops, and panel discussions to enhance engagement with stakeholders. Additionally, you will represent WaterAid Canada on relevant working groups within the WaterAid global federation, while supporting the Director of International Programs with various related tasks and assignments.

Responsibilities

• Build and nurture relationships with government agencies, institutional donors, and private sector partners to secure multi-year program funding.
• Lead proposal development processes, including writing and coordinating concept notes, results frameworks, and budgets.
• Identify funding opportunities and maintain donor engagement through research, relationship management, and effective communication.
• Provide technical input on climate-resilient WASH programming, integrating gender equality into all program designs.
• Represent WaterAid Canada at conferences, workshops, and events to promote WAC’s programmatic approaches and values.
• Support regular donor and partner prospecting and mapping aligned with WaterAid’s strategic goals.

Requirements

Essential:

• Bachelor’s degree in international development, environmental studies, climate change, or a related field.
• Minimum of 5 years’ experience in business development, grant writing, or fundraising, ideally within the WASH, climate change, or environment sectors.
• Strong knowledge of Global Affairs Canada’s Results-Based Management framework and experience securing multi-year funding from institutional donors.
• Demonstrated skills in proposal writing, budgeting, and partnership management.
• Excellent organizational and communication skills, with the ability to manage multiple projects and deadlines.
• Ability to travel internationally 3–4 times per year.

Preferred:

• Master’s degree in a relevant field.
• Fluency in French.
• Experience living or working in low- and middle-income countries, particularly in Africa or Asia.

Closing Date: Applications will close at 23:59 on 12th January 2025. Interviews will be conducted on a rolling bases from 6th January 2025 hence we encourage applicants who are interested to apply as soon as possible. Interviews would be held via Microsoft Teams.

How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. 

Our Commitment: WaterAid is committed to protecting people from any form of abuse, neglect, harassment, or exploitation. This commitment extends to our staff, partners, volunteers, and anyone we work with. Safeguarding is at the heart of all our activities, and we expect everyone who works with us to share our values and commitment.

Equal Opportunities: We are an equal opportunities employer and are committed to achieving the highest standards of diversity, fairness, and equality. We strongly encourage applications from people with disabilities, visible minorities, and people of diverse backgrounds. Accommodations are available throughout the recruitment process upon request.

Safeguarding: We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.  

Green Templeton College is a graduate community at the heart of the University of Oxford.  It brings together students, academics and practitioners with a particular focus on business and management, health and medicine, and social sciences.

The college is now entering an exciting period, with ambitious plans to raise significant philanthropic funds over the next decade in order to transform our built estate and enhance the student experience.

Working to the Development Director, the Head of Development will be at the very centre of Green Templeton’s ambitions, developing a strategic fundraising strategy and leading on delivery.

If you have demonstrable experience of fundraising including proven success and involvement in securing major gifts, then we want to hear from you.

In return we offer a unique working environment in the heart of the University of Oxford , a range of benefits including 6 weeks paid holiday and the opportunity for a hybrid working pattern. 

Job Role - Assistant Director

Job type - Full time 36.5 hrs per week

Location - Leyland/Hybrid

Job Hours - Mon-Fri flexible working hours

Salary - £49,000-£51,000 per annum

Description - Assistant Director, Opportunity at Key Unlocking Futures

Are you a driven professional, passionate about making a difference?

Key, a forward-thinking charity delivering services across Lancashire, is seeking an exceptional and inspirational people leader to empower and motivate our skilled and high-performing staff team.

Key Unlocking Futures exists to help people build better lives. For 30 years, we've provided prevention and critical support to people across Lancashire, catching people before they fall and helping those in crisis find their feet.

Each year we already help more than 7000 people across Lancashire achieve their potential.

Help us to continue delivering quality services whilst helping to develop new ideas and create other services.  Help us to evolve, develop, and achieve even greater impact.

In particular, we’re interested in someone who may have experience of supported housing and domestic abuse services but above all, you will have a passionate dedication to improve outcomes for people we support.

We want an empathetic leader who has a vision aligned with our direction of travel, and who wants to work to build on all that Key has achieved so far.

Key helps people to build better lives and exceptional people make it happen.

Role Highlights:

• £49,000-£51,000 pa
• Full-time (36.5 hours)
• Purpose-Driven Work

What We're Looking For:

• Someone with a proven track record of senior operational leadership
• A collaborative leader skilled in working across a broad range of stakeholders
• Someone with the ability to identify, secure and implement new opportunities

Key Responsibilities:

• Develop innovative funding strategies
• Research and secure new funding streams
• Manage social media presence
• Build relationships with institutional donors
• Identify market trends and growth opportunities

Ideal Candidate:

• Degree-qualified 
• Experience of supported housing and domestic abuse services
• Excellent communication and influencing skills
• Passionate about supporting people through challenging times
• Commitment to Key's core values
• Comfortable working flexibly, including occasional evenings/weekends

What We Offer:

• Meaningful work that creates real social impact
• Opportunity to grow and develop
• Collaborative and supportive work environment
• Hybrid working

HELP US TO HELP THEM ACHIEVE THEIR POTENTIAL

Why Join Key Unlocking Futures?

• Pride in Our Purpose: Be part of a team where your work is valued, purposeful, and contributes to our legacy of unlocking people’s potential.
• Empowering Work Environment: Thrive in a culture that inspires you to be your best.
• Teamwork and Trust: Our staff survey results speak volumes about the supportive and collaborative environment we cultivate.

We help people find their purpose.  Are you about to find yours?

Apply now and help us to build better lives.

Closing date

9am Monday 13th January 2025

Key Unlocking Futures is an equal opportunity employer. We are committed to diversity and inclusion, welcoming applicants from all backgrounds to join our team.

Please note that in cases of high application volumes, some roles may close earlier than the advertised end date to manage all applicants appropriately.

Please go to Key’s website Latest vacancies - Key Unlocking Futures  to view the Application Form and start the application process. 

About us

This is an exciting time for the WI, as we are planning the next stages of our strategy and building on our strategic vision launched in 2020 – to be bold and inspiring, growing and relevant, flexible and inclusive. We  are proud to say that we continue to be the largest and most influential UK-based women’s organisation, with over 180,000 members. Our campaigns push for change on the issues that matter to women and their communities, and we have been a powerful voice throughout our 108 year history on issues from equal pay for women to protecting the environment from pollution. Today we continue to support and empower women to campaign to tackle climate change, for more awareness of mental health and to end violence against women. The WI has a track record of achieving real change on a huge range of issues, and this record of action shows that we are as relevant today as we were in 1915 when we began.

The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels. The NFWI also works with the Denman Trust to fulfil its charitable objectives and implement a comprehensive educational programme of courses and activities, both online and in person, to WI members and non-members.

As a staff team, our strength is in trusting and engaging each other. We champion flexibility and inclusion, having implemented a bold hybrid model that supports a good work life balance and wellbeing, whilst at the same time allows the charity to flourish and do our best for our members.

About the Campaigns Assistant role

Our Public Affairs department is responsible for the WI’s high-profile, national campaigns, policy and research work. In this varied role as Campaigns Assistant, you will provide administrative, event, communications, research and project management support to the team, the Public Affairs Committee and WI members. From responding to queries from members and the public, to coordinating the NFWI’s annual resolution process, you will play a key part in helping the NFWI achieve real and impactful change in its campaigning and lobbying activities.

About you

Educated to degree level, or with equivalent experience, you will have strong administrative skills, with the ability to communicate effectively with people at various levels. Experience of working within a campaigns or public affairs department, preferably in a charity or membership organisation, would be beneficial, as would an understanding of social and environmental issues.

In return, we will offer you a hybrid working arrangement, which means a minimum of one day a week in the office and the rest from home although you can work up to three days in the office if preferred, 28 days’ annual leave rising to 30 days on completion of 5 years’ service, membership of our Healthcare scheme, Cycle to Work scheme, and more.

How to apply

For further information about this Campaigns Assistant role, please download the recruitment pack which includes the job description and person specification.

To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department. 

Closing date: 8 January 2025

First-round interview date: 20 January 2025 (virtual)

Second-round interview date: 22 January 2025 (in-person)

No other media or agencies, please.

The WI is an equal opportunities employer. Reg. Charity No. 803793.

Thank you for your interest in Think Active. 

Our vision is for everyone in Coventry, Solihull & Warwickshire to benefit from movement and to enjoy sport and physical activity in safe and thriving communities.  

Closing Date: 1st January 2025 

Main Purpose of Job:

The primary role is to provide business, finance, administrative, and project support for Think Active CSW. The post holder will assist the Think Active team with a variety of clerical and administrative tasks to ensure the organisation operates efficiently and effectively. The role is primarily office-based, with all the Think Active team required to comply with Think Active CSW policies and procedures. Kind, Considerate, Appreciative and Accepting interaction with colleagues, stakeholders, customers, and suppliers is essential to contribute to a thriving team and organisation and to delivering exceptional service. 

About the Role 

Base Location: The main headquarters of the Charity is in Leamington Spa although 

some of the work involves being located across Coventry, Solihull & Warwickshire. We 

have a blended approach of home-based working, office-based working and travelling to and attending meetings as required. The post holder is expected to work from HQ on at least 2 days per week, to support colleagues by attending meetings and events and by adopting a flexible approach to their work. 

Salary: £19,089 (plus, travel expenses and pension contribution and other benefits) 

Working Pattern:  30 hours per week | 0.8 FTE | Work pattern expected to be 6 hours per day, 5 days per week.

This role will help us try and achieve our vision by; 

• Enabling Operational Efficiency: Ensures smooth running of administrative and financial processes, supporting the team to focus on delivering strategic priorities. 

• Enhancing Collaboration: Coordinates meetings, manages virtual and physical spaces, and facilitates communication across Coventry, Solihull, and Warwickshire, aligning efforts with the wider #WeThinkActive strategy. 

• Supports Project Delivery: Provides logistical and clerical assistance in event planning and execution, aiding project outcomes that contribute to Think Active's impact. 

• Strengthens Organisational Infrastructure: Supports and contributes to HR and ICT functions, enhancing Think Active’s ability to operate efficiently and deliver on its strategic objectives. 

• Compliance and Due Diligence: Ensures adherence to governance, GDPR, and financial controls, safeguarding the integrity of Think Active's operations and supporting sustainable growth. 

• Uphold the values and culture of Think Active in your behaviour and your work.

We are looking for a high-calibre candidate to take on the role of Assistant Head of Programme Delivery and Operations (Scotland and North East England) for our nine centres in Scotland and across the North East of England. You will lead our partnerships and profile in Scotland and line manage two Regional Operations Managers to ensure that centres are  working effectively, that the high quality of programme delivery to young people is maintained across the clusters, and that targets are monitored and met. You will also lead on our Adult and Family Learning Project across Scotland. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.

Contract
This is a permanent role. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates. 

Start date
March 2025 or as agreed with candidate.

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and
providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home. 

Location
This role will be based at our IntoUniversity centre in Edinburgh. There will be frequent travel to centres across all the  clusters in Scotland and the North East, and occasional travel to London and other parts of our network. 

Salary
£43,500. Pro rata for part-time candidate.

Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service  entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Employee Assistance Programme including access to medical and legal support
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000 
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Application deadline - 9am Monday 20th January 2025

Interview Day - Wednesday 5th February 2025 (online). Please ensure that you are available on this date.

Our client is a growing and well established organisation with a reputation for delivering excellence in their sector. Circa £55 Million p/a in turnover, this organisation prides itself on its innovative approach to hybrid working and the entire organisation works from home every Friday.

This is an exciting and newly created role to support continued expansion and development of the finance team. Reporting into the Head of Finance, you will lead a team of 2 Finance Business Partners and a Payroller in delivering high quality and timely monthly management accounts. Working closely with heads of services and departments, you will help your stakeholders to manage and take ownership of their budgets and work with them in delivering accurate cashflow forecasts.
This is a growing and developing team with significant pathway for the role to expand in the future. We are seeking a CCAB Qualified Accountant with excellent Management Accounting, Finance Business Partnering and Financial reporting skills to help to drive continuous improvement in the team and deliver a high quality service to the their budget holders.

What you'll get in return
Flexible and hybrid working options are available and they will consider candidates to work in the office on a minimum of 5 days per month. They are offering a competitive salary of £65,000 p/ and Local Government Pension Scheme. There is genuine support and encouragement for all staff to enjoy a positive work / life balance. Scope for an immediate start.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.

The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.

Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!

Role Summary

An exciting opportunity has arisen to join our Internal Operations Team on an initial 18-month fixed term contract as a Business Operations Coordinator. This team is pivotal to the company’s success, providing support to a wide variety of teams across the organisation. It is a highly valued team that is both collaborative and supportive.

The post-holder will have the opportunity to work on a variety of exciting internal and external initiatives and will work closely with the Internal Operations Manager to develop, implement, and improve business processes. This role is a true development opportunity and would suit ambitious candidates who have experience in and want to further develop their administrative, organisational and problem-solving skills to support the effective running of the CEC and make a difference to young people’s futures across England.

The right candidate would also have the opportunity to work closely with the EA to the CEO and Deputy CEO, providing EA and diary cover where required.

This role would suit someone who is a strong team player, has a desire to learn from hands-on experience and would excel working within a diverse role with a variety of stakeholders.

Duties include, but not limited to:

• Assisting teams with the creation, design, and submission of accurate and timely documentation, and creating solutions to support team delivery.
• Editing and proofreading of reporting.
• Collation and distribution of papers and agendas for meetings.
• Assisting with operational processes e.g., the provision of equipment and systems access for staff.
• Systematic monitoring of key data e.g., contact details of careers stakeholders.
• Supporting general office duties and any other ad-hoc tasks as required by the team.

To apply, please visit our website via the apply button, complete the application form and cover letter and upload an anonymised version of your CV.

In your cover letter, please describe:

• What interests you about this role and why you would like to work for the Careers and Enterprise Company.
• Please provide an overview and examples of how you excel in both written and verbal communication.
• Please provide an example of where you have used a proactive approach to problem-solving and what the outcome was.

Closing date: Midnight on Monday 6th January 2025.

Interviews will commence from 15th January 2025.

It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.

Equity, Diversity and Inclusion

At the Careers and Enterprise Company (CEC) we are committed to fostering a culture of belonging. We know that engagement at work relies on feeling included and valued. Inclusion is both a choice and a practice, for us as an organisation and for individuals within our team. We aim to drive inclusion through every aspect of our work and we understand that diverse teams are essential for innovative careers education and are central to our mission and impact. CEC values the visible and invisible qualities that makes each member of our team who they are. We are a disability confident employer and if you need any help or support through the application process, please contact the HR team and details can be found on our website.

ROLE PURPOSE

This role provides vital administrative support to the fundraising team, handling a range of tasks from donation processing and data management to coordinating team schedules and managing the giving inbox. The Fundraising Assistant plays a key role in ensuring smooth daily operations through effective record-keeping, accurate processing of cash and card donations, and organising essential materials and resources. Additionally, this position serves as a first point of contact for donors and supporters, delivering a warm and welcoming experience for all who call or visit the Welcome Office.

MAIN DUTIES & RESPONSIBILITIES

Administrative Support

• Donation Processing: Process and log all donations, including cash, card payments, and online donations. Ensure accurate coding and logging of donation information, especially during seasonal appeals, and support backlog processing as needed.

• Email and Inbox Management: Respond to emails in the giving inbox, directing queries appropriately and maintaining organised records of communication.

• Cash Handling and Banking: Arrange and oversee regular cash collections, maintain records in the safe, and support regular cash counting and banking to ensure accurate and secure handling of donations.

• Scheduling and Coordination: Support team scheduling needs, including coordinating departmental meetings, agendas, and any follow-up actions. Assist with booking and organising events as needed.

• General Office Support: Manage the distribution of collection tins and buckets, assist with inventory and stock checks for fundraising materials, and ensure an organised work environment for all fundraising resources.

• Additional Administrative Duties: Perform a variety of other administrative tasks to support the wider fundraising team, including preparing reports, maintaining organised files, and supporting volunteer coordination when required.

Supporter Engagement

• Act as the first point of contact for all donor enquiries through phone, email, and in-person interactions, ensuring a positive and engaging experience for all supporters.

• Process donations made in person, over the phone, and through other direct channels, and assist with maintaining a timely and personalised thank-you process for supporters.

• Help ensure that donors and supporters receive the necessary materials and information for a successful and enjoyable engagement with the charity. SGHC – Role Profile Page 2 of 2

Team Collaboration

• Provide front desk coverage, welcoming visitors and donors at the Welcome Office and serving as a friendly and helpful representative of the organisation.

• Work collaboratively with the fundraising and wider team to support ongoing needs, assisting with tasks across departments as needed to ensure smooth operations.

• Support team members with ad hoc projects, activities, and any high-priority tasks to contribute to overall team objectives.

• Any other duties as required by the needs of the organisation

Additional Information

• Hours: This is a part-time role of 22.5 hours per week. While the role is fully office-based, there is flexibility in how these hours can be scheduled, and they may be spread across 3, 4, or 5 days depending on preference.

• Location: This role is based in the Welcome Office, at St George’s Hospital, Tooting where the Fundraising Assistant will serve as a front-facing representative for the organisation. 

About Resource Futures

Our vision is to create a sustainable world. We work collaboratively with governments, businesses and the third sector to help speed up the transition to a circular economy and manage resources and waste in a more sustainable way.

We are non-profit-distributing and have a close-knit team of 50+ trusted employees who collaborate across various areas of the business. Our multi-disciplined and connected approach sets us apart from the competition and enables us to build robust solutions that have a meaningful impact in the world.

We are passionate not only about what we do but how we do it, and we’re proud to be a part of the global B Corp movement to use business as a force for good. Employee-owned and independent, we’re all about helping each team member grow, and together striving towards our goal of creating a sustainable world. We are motivated by the impact of our work and how it feeds into wider issues of climate justice and the circular economy. Our work is far-ranging from supporting businesses to advising governments, as well as delivering the evidence to support global change and driving projects within communities on the ground. Read more about our company and how we go beyond for our people, to help them grow and thrive.

The opportunity

We have an exciting vacancy for an HR Assistant in our small and friendly Core Services team, which covers essential business functions including Human Resources, Finance, Integrated Management Systems (Quality Management System, Environmental Management System), Facilities, IT and Marketing. We are looking for a conscientious, organised, and motivated HR Assistant to work alongside our HR Manager to ensure smooth day to day running of all HR-related systems and support our busy team to be their professional best.

This role is a fantastic opportunity for an HR Assistant to add to their existing HR experience and progress further in the ever-changing world of HR. A positive “can do” attitude, excellent organisational skills, discretion, previous entry level HR experience, and a drive to learn are essential. In return, we’ll provide you with a challenging role, learning and development opportunities, exposure to policies and processes at all stages of the employment life cycle and encouragement to define your career path in HR.

What you will be doing

· Assisting with Recruitment and Selection (e.g., advertising vacancies, shortlisting candidates, organising interviews, correspondence with candidates, creating offer letters and contracts, requesting references, etc.).

· Welcoming and onboarding new starters and administering leavers processes, including exit interviews.

· Supporting with Learning and Development administration and event coordination.

· Supporting HR Manager and Line Managers with performance management processes across the business.

· Creating and maintaining digital HR records in an accurate and timely manner.

· Advising on policies and procedures within own remit and level of experience.

· Monitoring HR mailbox, prioritising and actioning associated tasks and responses.

· Complying with GDPR, UK employment law and confidentiality at all times.

· Creation and delivery of regular management reports using HR software (SafeHR), project and resource management software CMap, and MS Office (Excel and Word).

· Working collaboratively with colleagues to deliver fast, efficient, and reliable internal services.

· Undertake any other tasks as requested by the HR Manager.

The essentials

· Educated to minimum A Levels or equivalent education/experience.

· At least one year’s previous experience as an HR Administrator or HR Assistant.

· Excellent written and verbal communication skills.

· Competent IT user (e.g., Microsoft Office package, any HR software).

· Entry level exposure to or understanding of UK Employment Law and GDPR basics.

· Excellent interpersonal skills with the ability to build and maintain professional relationships with employees and colleagues at all levels.

· Experience of working in a fast-paced, multitasking administrative role dealing with conflicting priorities.

· Ability to work collaboratively as part of a team.

· Excellent organisational skills.

· High attention to detail, demonstrating accuracy and focus at all times.

· Proactive and self-motivated.

· Excellent tact and diplomacy when working with confidential information and sensitive discussions.

Great to haves

· A relevant undergraduate degree.

· Working towards or planning to start CIPD qualification.

· Previous employee relations experience.

Location(UK): Office Hybrid* - London  
Hours: Full-time 35 hours per week 
Salary: £54,885 per annum 
Benefits: Read more about the excellent benefits we offer on our profile page
Contract type: Permanent
Travel: Occasional travel across the UK (including Scotland, Northern Ireland and Wales) 
Closing date: 23:59, Monday 13 January 2025 

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

An exciting new opportunity has opened at the UK’s largest arthritis charity, Versus Arthritis for a highly experienced Senior Executive Administration Manager.  The roles report to the General Counsel and Company Secretary within the Chief Executive Office and works with them and the Governance Manager to ensure the delivery of an effective and seamless secretariat function for all Governance and Senior Leadership Team meetings. 

About the role

You will be the charity’s most senior administrator and will be responsible for delivering exceptional proactive executive support to the charity’s Chief Executive Officer and the Director of People and Culture and for managing a high performing new team of two Directors Executive Assistants and an Events Administration officer.

We are committed to raising the profile of our brilliant administrators working across the UK and you will be responsible for setting up and leading a new Administration Network for the charity to ensure that our administrators are well trained, supported and can enjoy increased profile and voice within the organisation.

You will also oversee the delivery of a secretariat function for the charity’s expert committees and advisory groups. 

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• exceptional administration management and organisational skills.
• self-motivated and a proactive approach.  
• track record of building strong relationships with colleagues and key stakeholders at all levels.
• high standards of discretion, diplomacy and confidentiality.
• a coaching style to line management supporting continuous development and improvement. 

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Application deadline and shortlisting 

• We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
• Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 

Interview

Interviews expected: Date to be confirmed at Versus Arthritis London Office.

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

The purpose of your role

We are looking for a personal assistant with some previous experience, who is keen to support Police Now’s mission of community transformation and culture change in policing, and to undertake a meaningful role supporting the executive leadership team in a busy, agile and ambitious organisation. 

Police Now’s executive leadership team currently includes the Chief Executive Officer, Chief Operating Officer, Chief Marketing Officer and Programmes Director. Together, the Executive is responsible for the organisation’s overall health and success and is accountable to the board of trustees. 

This role will work both independently and collaboratively to ensure that the executive team works efficiently and effectively. This will primarily be achieved via swift and thoughtful diary management, meeting support (for example, taking minutes of formal meetings and actions from informal ones), management of email inboxes, drafting and responding to correspondence, and similar administrative and support duties. Over time, there are opportunities to develop and add additional activities and responsibilities to the role. 

Absolute discretion and trust is critical, as is strong and confident communication with a diverse range of people. You will need to be intrinsically motivated, trustworthy and prepared to take on exciting and varied challenges within Police Now.

Key responsibilities

• Board and board committee governance: be a point of contact for trustees, partners and other external stakeholders and plan and coordinate board meetings, sub-committees, and the senior leadership team meetings. This includes ensuring papers are circulated in advance, meeting room bookings, attending meetings and producing timely, concise and accurate minutes and actions. You will work with the Company Secretary to update our records on Companies House and the Charities Commission to ensure that Police Now is always compliant as well as manage and maintain databases and systems relating to governance.
• Executive team diary management: support the executive team with day-to-day diary management to help ensure that they are effectively utilising their time in the most impactful ways. This includes arranging and coordinating meetings, booking rooms in our London office, arranging travel and accommodation when required and in some cases, sourcing an external venue while being cost effective, all while ensuring that digital infrastructure is available to support hybrid working. 
• Financial processing: you will process invoices relating to the executive through our financial system and reconcile the executive teams monthly credit card statements and personal expenses in a timely manner as well as occasionally process expenses for trustees and committee members.
• Project support: assist and support the Executive team and Strategy, Stakeholders and Governance Manager as needed with strategic projects and other ad hoc tasks as required.
• Inbox management: manage the general enquiries inbox and some individual executive inboxes to effectively direct queries and escalate risks as appropriate.

Key Requirements 

• We are looking for someone with a good grounding as a personal assistant or with significant relevant experience within an administrative role. 
• An ability to handle confidential information with absolute discretion; a track record of integrity and good judgement. 
• Strong organisational skills with the ability to work at real pace, manage a varied workload, work to short deadlines and prioritise effectively.
• Excellent interpersonal skills, strong emotional intelligence and the ability to build positive relationships and trust with stakeholders, including staff and external partners.
• Excellent attention to detail, as well as the ability to select the most important information to note or share during meetings.
• Excellent written communication skills, particularly minute writing, report writing and correspondence.
• Good initiative, able to proactively suggest ways to streamline or improve processes to enhance efficiency.
• Ability to work independently with limited supervision; can proactively anticipate, respond and adapt to situations.
• Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint), particularly report writing and slide packs; experience in Salesforce or CRM systems is an advantage but not essential. 
• A real passion for our mission and values. 
• Ability to attend the office for a minimum of three days per week (this may change depending on business needs) as well as national travel as and when required. 
   

What you'll get from us

• A bright, airy and modern office in Zone 1
• Competitive salary of £36,000 - £43,000, per annum (dependent on experience and inclusive of London weighting)
• Flexible working
• 27 days holiday each year, plus bank holidays 
• A range of hospitality discounts
• Sanctus coaching (private mental health coaching for the workplace)
• Access to the Vitality programme which includes healthcare benefits, an Employee Assistance Programme and discounts
• Training opportunities for personal development
• Participation in a pension scheme (with 6% employer contributions and 2% employee contributions)

Please note the closing date for this role is Thursday 2nd January at 9am.

Applications will be screened as they are received and invited to interview accordingly. Police Now reserves the right to close the advert prior to the advertised date, early applications are therefore encouraged.

JOB DESCRIPTION AND PERSON SPECIFICATION

As an eCommerce Assistant, you will play a vital role in our dynamic retail team, working closely with the eCommerce Manager to manage daily operations and support income growth. This will be achieved through the sale of a wide variety of donations from our high street shops on our online platforms, primarily eBay and other marketplaces.

Your core responsibilities will include processing high-quality stock, managing listings, providing excellent customer service, dispatching orders, and supporting a team of volunteers to ensure smooth and efficient operations. You will also collaborate with Shop Managers to communicate stock requirements and maintain a steady flow of donations. In addition, this role involves supporting the organisation and participation in events to drive sales and raise awareness, alongside collaborating with auction houses, where appropriate, to secure the best price for high-value items.

The ideal candidate will have demonstrable experience in online sales and, ideally, working knowledge of eBay and other online marketplaces. Strong communication skills, attention to detail, and a good level of written and spoken English are essential.

Responsible to

eCommerce Trading Manager.

Working hours and contract

Permanent, full-time (35 hours per week).

You will primarily work Monday to Friday, 9.30am to 5.00pm, with flexibility to work weekends as required by the needs of the business.

Salary

25k per annum.

Location

Based at our West Norwood Retail Office, SE27 9AA

Start date

As soon as possible.

Role Responsibilities:

· Support daily operations of online stores, focusing on efficiency, quality assurance, and achieving listing and sales targets.

· Create high-quality listings across various e-commerce channels with a focus on product condition, clear descriptions, and accurate details.

· Ensure daily listing targets set by your line manager are met consistently.

· Adhere to efficient processes for stock processing, listing optimisation, and order fulfilment, ensuring all steps meet company standards.

· Oversee the production of high-quality photographic assets for product listings and marketing activities.

· Control pricing strategies to maximise sales and profitability, supported by regular sales and performance analysis.

· Collaborate with auction houses, where appropriate, to secure the best price for high-value items, maximising the impact for our beneficiaries.

· Support the organisation and participation in events and pop-ups to drive sales and raise awareness of our mission.

· Work closely with Shop Managers and the Donations Hub team to source appropriate volumes of stock to meet listing targets. Provide training and development to win hearts and minds and ensure smooth stock supply.

· Maintain high standards of customer service across platforms by responding promptly to inquiries, feedback, and complaints, enhancing customer satisfaction and retention.

· Ensure volunteer and team expenses are accurately recorded and comply with relevant procedures.

· Follow correct procedures for processing retail Gift Aid to maximise its value for the charity.

· Support the training and management of volunteers, providing inductions, supervision, feedback, and ongoing support to create a positive and productive work environment.

· Collaborate with marketing and communications to implement effective online sales strategies and optimise the charity’s online presence.

· Research and monitor industry trends, sales data, and best practices in eCommerce, applying new learnings to improve performance

· Proactively assess personal development needs and seek out opportunities for growth within the eCommerce field.

· Ensure adherence to financial and security protocols for online sales and maintain operational functionality.

· Support the maintenance of equipment and ensure it is in good working order to support eCommerce operations.

· Help maintain a clean and organised working environment, ensuring both the physical workspace and digital records are well-managed.

· Ensure fulfilment processes are followed, including packaging items securely, checking that details match orders, meeting dispatch times, adhering to inventory procedures, and processing returns as per policy, to maintain a high standard of customer satisfaction.

· Coordinate with third-party logistics providers to ensure timely order dispatch and shipping.

· Identify areas for continuous improvement in fulfilment, customer service, and operational processes, suggesting and implementing solutions to increase efficiency and effectiveness.

· Help maintain a safe working environment for staff and volunteers, adhering to health and safety policies and assisting with necessary safety training.

Person specification:

Skills, knowledge & experience

Essential

• Experience with online marketplaces, particularly eBay and Depop, for listing and inventory management, and supporting sales and fulfilment.

• Ability to assist with sales analysis, understanding basic metrics to help improve performance.

• Basic photography skills for creating high-quality images of products for listings.

• Knowledge of popular brands and the ability to identify items that have potential value for resale.

• Research skills to gather information on items, brands, and trends to support listings and pricing decisions.

• Good communication skills, both verbal and written, with attention to detail.

• Commitment to delivering exceptional customer service, responding to inquiries and resolving issues efficiently.

• Understanding of eCommerce best practices, with a willingness to learn and apply new trends and technologies.

• Strong planning and organisational skills, with the ability to prioritise tasks effectively and meet deadlines.

• Basic problem-solving skills, with a logical and calm approach to operational challenges.

• GCSE grade C or equivalent in Mathematics and English or a similar qualification.

Personal Attributes

• Comfortable working in a small team, with a positive, “can-do” attitude.

• Highly organised, with the ability to prioritise tasks and maintain efficiency under pressure.

• Adaptable to changing circumstances, able to handle a fast-paced, evolving environment.

• Proactive and willing to take initiative, suggesting improvements to processes and operations.

• An understanding of and commitment to supporting blind and partially sighted people, aligning with the charity’s mission.

Desirable

• Experience working in charity retail or a similar sector.

• Basic knowledge of Gift Aid and its application within charity retail operations.

• Understanding of marketing principles as they relate to online sales and branding.

• Experience with planning and organising events or promotional activities for online sales.

Flexibility

· The role description is a general outline of duties and responsibilities and may be amended as the charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.