Business Analyst Jobs
Salary: Clinical Band 7 £54,320 - £60,981 per annum inclusive
Contract Type: Fixed Term for 18 months
Hours of work: 37.5 per week
About the job role
We have an exciting opportunity for a Business Analyst in our Information team at St Joseph’s Hospice.
We are seeking a skilled Business Analyst to lead the analysis, design, and implementation of business solutions, specifically for the migration of clinical systems from our legacy platform to a modern cloud-based solution.
This role involves working closely with stakeholders from various clinical departments, IT teams, vendors, and external partners to ensure the successful delivery of the migration project.
About you
You will need:
- Conduct business analysis and requirements gathering to support the design of our next clinical system.
- Facilitate workshops, interviews, and surveys with stakeholders to elicit and validate business needs.
- Degree educated, preferably in an Information or IT-related subject.
- Advanced skills in Excel for reporting and business cases.
- Formal project management qualification.
- Proven experience in a Business Analyst position.
Where you’ll work?
St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.
We provide high-quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket/Welfare loans
- Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
Join St Joseph’s team and find out more!
We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
For further information and to apply, please visit our website via the apply button.
Closing date: 19 January 2025
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.
We would love to hear from you if you are an experienced and detail driven Business Analyst looking to join our project team on fixed-term basis to support our Dynamics 365 Project Manager to deliver our Migration Project.
In return we provide a great working culture and offer flexible working options, 26 days annual leave, rising to 27 after one year’s service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
The client requests no contact from agencies or media sales.
We are seeking an enthusiastic and adaptable individual with excellent data, organisational and interpersonal skills to join the Data and Migrations Team for the Development (fundraising) and Alumni Relations System (DARS). The post is permanent.
The DARS Data and Migrations Team, a part of the wider DARS Support Centre based in the University Development Office, is responsible for modelling, monitoring, assuring and improving the quality of data held in the DARS database. We also provide user support within a wide range of areas, including migrations, reporting, compliance and governance.
Reporting to the DARS Data & Migrations Team Lead, you will assist with important data-related inquiries, work on reporting and analysis of data quality issues on DARS, and provide expert guidance to existing and newly-migrated teams on the best ways to assure and maintain the quality of their data. The role will also involve supporting the building of and transition to a new CRM system and the delivery of future data migration projects. Your contribution will be essential for the effectiveness of the activities supporting Development (fundraising) and Alumni Relations across the University of Oxford.
You should have a passion for data and be committed to understanding the information needs of system users. You will also be a team player with the ability to work independently towards meeting deadlines, to communicate effectively, and to adopt an assertive approach to problem solving. Other key requirements are a high level of attention to detail, and excellent data management and analytical skills.
We offer a challenging and fulfilling working environment with a wealth of opportunities to develop your professional skills, including the opportunity to help design and build a new CRM platform, and to explore the use of AI to support the University’s fundraising goals.
This is an exciting time to join a friendly team which is going through a period of change and growth.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.
The client requests no contact from agencies or media sales.
At The National Lottery Community Fund we are committed to making a bigger difference in the years ahead. That’s why being ‘impact-focussed’ is one of our core values. We want to transform how we use data in our organisation so that we can: identify the communities that most need our funding, demonstrate the difference we make and take an equity-based approach. Our 2030 strategy ‘It starts with community’ sets stretching goals and puts data and insight at the heart of what we do.
We’re recruiting for a Head of Business Intelligence (BI) in our newly formed Evidence and Impact team. In this role you will design and deliver a new reporting and analytics service that inspires communities, colleagues and policy makers. You’ll set the future direction for the Community Fund’s data practice and establish a simple and easy to use reporting suite that achieves widescale reach and engagement.
You’ll lead work across the organisation to help us to grow our data maturity, so that reporting and insight becomes an integral part of every role. You’ll inspire your team to make it as easy as possible for everyone connected to the Community Fund’s work to get the day-to-day insight they need to make decisions and deliver projects.
The partnerships you develop externally will be equally important, as you work with other lottery distributors to better use data to connect those that play The National Lottery with the positive difference it makes across the UK.
Excellent leadership and people management skills will be required to excel in this role. Your ability to inspire and engage a technical team to achieve high performance will be second to none. You’ll also need to enjoy working across our organisation to help others to use data in pursuit of our 2030 ambitions and be a strong advocate for the role of automation and self-service. Every element of your day-to-day work will be guided by the needs of our users and your own strategic view of the data and BI architecture required to enable inspiring reporting and visualisation. You will forge strong partnerships with a wide range of colleagues in the UK-wide Evidence and Impact function and play a key role in our leadership team as we strive for ‘One Fund’ ways of working.
The Evidence and Impact team is a UK-wide function, meaning this role can be based in any of our offices. Some travel is expected to attend leadership meetings and connect with colleagues who are based in different locations of the country.
Interview Date: w/c 3rd February
Location: UK - We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown.
On application, please align your supporting statement to the criteria below
Essential criteria
- Passionate about data with demonstrable experience in delivering transformation in an organisation’s data maturity to drive business changes.
- Demonstrable experience of presenting data in easily accessible formats that can be used by non-data specialists to tell stories and inform policy.
- Experience of technical leadership and management including in:
- Data Warehousing that meets the needs of analysts.
- Data Modelling to support applications and self-service analytics.
- Dashboard, Reporting, and Visualisation development.
- Expert in more than one of the following with appropriate professional qualification or CPD: data modelling, end to end data architecture, BI and visualisation, enterprise reporting services, ETLs and data pipelines, data management and governance.
- Excellent people management experience with the ability to identify the skills the team needs now and in the future and to support our staff to continuously develop.
Desirable criteria
- Educated to undergraduate level, or equivalent level of experience in a relevant discipline.
- Experience in leading the provision of a managed services for reporting by building and strengthening user engagement with PowerBI across organisations.
- Familiarity with functional standards for analysis or competency frameworks to build digital skills and in how they apply to the work of data teams.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
Key Accountabilities:
- Ownership of the Dynamics 365 environment (approx. 60 users) including advising on storage requirements, strategic direction and licencing.
- Provide application support for users including systems training, data queries and other administrative tasks.
- Data management (including data imports/exports), synchronisation and integration with other business applications, systems testing, configuration, troubleshooting and planning enhancements.
- Report data in the predefined structures - modify tables, views, charts, dashboards, SSRS reports and forms.
- Maintain application access rights, security settings, and user privileges.
- Collaborate with developers and third-party vendors to drive successful implementation of enhancements/integrations and maintenance of appropriate service levels.
- Create and update training manuals, policies and procedures, build custom reports, workflows and dashboards as requested.
- Review the MS Dynamics platform and solutions. Identify and address any architectural deficiencies and flag opportunities for improvement.
Essential Skills/Experience/Qualifications:
- Minimum of three years working with Microsoft Power Platform including Dynamics CRM 365 (cloud version).
- Experience with Microsoft Dynamics CRM configuration/ customisation / development skills including model driven apps, permissions, views and dashboards and power automate flows
- Must have experience working with sensitive data and have a sound knowledge of GDPR practices.
- Excellent communication skills.
- Excellent external and internal stakeholder management skills
- Excellent business analyst and problem-solving skills
- Excellent data analysis, management and reporting skills
- Experience in user acceptance testing, training, producing guidance documentation and implementation support
- Experience of other Microsoft Technologies including Azure, SharePoint, Exchange, Teams, Office 365 and other Power Platform/Dynamics 365 related applications (ideally also Microsoft SQL).
- Power Platform, Dashboard, API and SSRs Report development experience.
- Management of different Dynamics user licence types and storage to minimise costs.
Closing date for this role is 20 January 2025, please note we reserve the right to close this role early dependant on number of applications.
Please note your application will not be accepted without a covering letter exampling how you meet the essential criteria of this role, no more than 2 A4 pages.
Location: London
Contract Type: Permanent
Hours: Full time
Salary: £36,060- £41,769
You may also have experience in the following: IT Manager, IT Support Manager, Networking Manager, IT Technical Support Manager, IT Service Support Manager, Microsoft, MSCE, VMware, Senior Systems Analyst, Infrastructure Manager, Network Manager, IT Support Analyst etc
REF-218 797
Compassion UK is hiring!
Senior Analyst who will lead with data and serve with purpose!
Are you a data expert who feels called to make a difference? At Compassion UK, we’re seeking a Senior Analyst to bring advanced analytics expertise to our mission of releasing children from poverty in Jesus’ name.
About the Role:
As a Senior Analyst, you’ll play a pivotal role in shaping our strategies through data-driven insights. This is not just a technical role, it’s an opportunity to directly influence our ability to steward resources wisely, champion our supporters, and inspire action for vulnerable children worldwide.
Your projects will range from digital analytics and decision-making tools to developing best practices in test-and-learn activities. You’ll take the lead on significant initiatives, guiding our data strategy and fostering a culture of excellence within the analytics team.
Key Responsibilities:
- Uphold and work within Compassion UK's Christian ethos, culture, and values.
- Use data to create actionable insights that deepen our understanding of supporters.
- Develop digital analytics capabilities and data-driven decision-making tools.
- Champion supporters as partners in a global movement, ensuring they feel known, loved, and ignited to action.
- Collaborate with the Analytics team to enhance data reporting and insights capabilities.
What We’re Looking For:
This senior role requires exceptional skills and expertise. The ideal candidate will bring:
- Expertise in Data Analysis Techniques: A solid understanding of preparing data, deriving insights, and presenting actionable recommendations to diverse audiences.
- Advanced SQL Skills: Confidence in writing complex SQL queries to extract and summarise data from databases.
- Proactive Project Leadership: A track record of successfully designing and executing projects, with the ability to collaborate effectively with stakeholders.
- Passion for Growth: Desire to learn, develop new skills, and share knowledge to support the team’s success.
Desired Skills and Experience:
- Experience with tools like KNIME, R, Python, or Power BI.
- Familiarity with data visualization best practices and Google Analytics.
- Knowledge of data science techniques for supervised/unsupervised learning.
- Experience working with CRM systems.
Qualifications:
A degree or equivalent experience in a numerate subject is essential. You must demonstrate a strong intuition for working with numbers and ensuring outputs are accurate and reliable.
Why Join Compassion UK?
At Compassion UK, we combine professional excellence with a deep sense of purpose. Every project you lead will contribute to empowering children and their communities. You’ll work within a supportive and faith-driven environment, continually growing and making an impact that matters.
If this role sounds right for you, apply today on our website!
Important Information:
As we approach the festive season, please note that our offices will be closed during this time and will reopen in the New Year. We kindly ask for your understanding, as our responses may be slower than usual while we take time to celebrate and recharge.
The application deadline for the Senior Analyst role is 16 January 2025. Following this, we will shortlist candidates and invite successful applicants to proceed to the assessment stage. Interviews are planned to take place during the week commencing 27 January 2025.
To comply with our obligations under the Immigration, Asylum, & Nationality Act 2006 we cannot consider applicants who do not presently have permission to work in the United Kingdom. We are only able to consider applications from candidates who have the right to work in the UK. Unfortunately, we are unable to offer sponsorship for work visas.
We work in 29 countries partnering with 8,600 local churches within communities experiencing poverty.
The client requests no contact from agencies or media sales.
Are you a fully qualified or part-qualified accountant with excellent analytical skills, impeccable attention to detail and a high level of numeracy and intermediate Excel skills? Looking for an exciting and highly rewarding new opportunity? If so, join Shelter as our Finance Analyst and you could soon be providing quality support to our high-performing Financial Planning and Analysis Team.
About the role
Key responsibilities and outcomes of the role are:
• Improved financial insight and analysis provided to organisational budget holders within the HSBC project, which enables effective financial decision making and management of business performance by budget holders.
• Through training, education and ad hoc support, HSBC project budget holders are empowered to engage effectively with financial planning (e.g. budgeting and forecasting).
• Supporting effective review of amendments and changes to the HSBC project. Ensuring that management receive accurate reliable and timely information to enable decision making related to restricted funded projects.
About you
You will be qualified (or part qualified) in accountancy. Alongside great analytical skills and strong skills in numeracy and Excel, we'll need you to be able to vary your communication style to suit non-finance stakeholders when reporting on your work. Previous experience of working with an accounting software (e.g. Unit 4) is desirable, but not required.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Our Finance Department works as a team of experts to safeguard resources and support decision making across Shelter. We strive to ensure Shelter is financially sustainable in order to achieve our vision of a home for everyone. This role sits within the Financial Planning and Analysis team. We support the charity through financial reporting, analysis, and expert advice, and enable collaboration to support managers and leadership in making effective business decisions.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Senior Data Analyst.
About the role
Are you passionate about using data to drive meaningful change? We are seeking an experienced Senior Data Analyst to join our Data and Insight Team at a pivotal moment of Data, Digital, and Technology Transformation. In this dynamic role, you'll lead strategic analysis projects that shape our supporter engagement and fundraising strategies, providing invaluable insights to senior leadership. Your expertise will be instrumental in enhancing our analytics capabilities and fostering a culture of data-driven decision-making across the organisation. You'll design and deliver complex analyses-ranging from supporter segmentation to predictive modelling-while mentoring junior analysts and driving innovation.
The role may be for you if:
- You're skilled in Python or R, SQL, and data visualisation tools like Power BI or Tableau
- You can effectively engage senior stakeholders, presenting complex findings in a clear, accessible way to influence decision-making
- You collaborate and positively contribute to an inclusive culture.
More details can be found by downloading the job description from our careers portal.
Our Commitment to you
Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.
New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.
Apply for this role
This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).
We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.
To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.
Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.
Location: Either in one of our global offices (Bristol or London - UK, Madagascar, Belize, Indonesia, Kenya, Senegal, Timor-Leste), or home-based within countries where Blue Ventures has administrative capacity (Mozambique, Tanzania)
Closing date for applications: 20 January 2025
Contract status: Global Post, Full-time
Start date: As soon as possible
Contract duration: 2 years fixed term (with the possibility of extension thereafter)
Remuneration: Salaries are gross per annum and will be in line with national salary grades and experience; circa £54,048 - £70,000 (UK); circa IDR 485,003,837 - IDR 597,685,600 (Indonesia); circa KES 4,852,623 - KES 6,488,837 (Kenya); circa TZS 70,126,672 - TZS 118,062,323 (Tanzania); circa MZN 3,273,650 - MZN 3,901,207 (Mozambique); circa XOF 20,296,316 - XOF 37,235,620 (Senegal); circa USD 27,768 - USD 33,590 (Timor-Leste); circa BZD 73,087 - BZD 108,860 (Belize); circa MGA 63,076,355 - MGA 90,029,184 (net per annum; only applicable in Madagascar)
We rebuild tropical fisheries with coastal communities
Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally.
Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe.
Summary job description
Our Technical Knowledge team oversees Blue Ventures’ technical pillars (Secure Rights, Community-Based Fisheries Management, Food Security and Financial Inclusion) and supports the use of data for decision-making, providing tools, training, and guidance to partners and Blue Ventures’ staff around the world. This team integrates expertise and deep practical experience with pragmatism and a desire to enable others to deliver lasting change, by distilling global best practices and knowledge into usable tools, appropriate training, and responsive guidance and support. The team is also responsible for delivering peer learning exchanges and knowledge-sharing events both online and face-to-face across the organisation, in addition to overseeing technical publications.
We are currently recruiting for an exceptional individual to be part of this global team, leading a critical pillar of the strategy on Financial Inclusion. This individual would oversee the development, refinement, and roll out of tools and training to support partners working with communities around the world, supporting with financial inclusion initiatives as they establish community-based fisheries management and locally managed marine areas. These types of tools and materials include:
- Accessible tools and appropriate technologies:
Intuitive to use and readily available, including software and mobile apps for data collection and interpretation, simple decision support tools for assessment, planning, and problem resolution, and community-level materials for common financial inclusion activities.
- Educational Resources:
Manuals, guides, videos, and online materials that provide concise information and serve as self-learning tools, allowing partners to access and acquire knowledge at their own pace.
- Knowledge Development:
Structured learning experiences to transfer theory to practice and enhance the background knowledge and competencies such as workshops or webinars, as well as development of good practice technical case studies and publications.
- Skill Development:
Specific hands-on training, mentoring, or peer learning exchange programmes to enhance technical expertise and the skills that are relevant to the context of each pillar.
As a Global Head, the position oversees regional and national colleagues to produce and iteratively improve the technical support, ensuring globally consistent guidance, while enabling context-specific differentiation among regions. The ability to work in a diverse and geographically dispersed team and to liaise and adapt techniques across different cultures will therefore be essential. As a Global Head and part of the Technical Knowledge team the position strives for Blue Ventures’ work to be at the forefront of best practice in the sector, by learning from partners and practitioners worldwide to distill learning and experience into usable practical approaches to address the common barriers to achieving coastal fisheries reform with a strong believe in placing communities at the center of decision making.
The Blue Ventures Technical Knowledge team has a unique vantage point, gained through supporting dozens of partners working with hundreds of communities across South East Asia, The Western Indian Ocean, West Africa, and the Caribbean as well as being part of international fora and members of expert panels. As such our technical team plays a key role in identifying, collating, sharing, and transferring key insights and successful approaches, updating information, training, tools, and guidance around the world, and building a community of practice around each of the pillar themes.
At the heart of Blue Ventures’ 2030 strategy is an unwavering commitment to empowering communities through participatory collection, feedback, and use of fisheries and ecological data for adaptive management, and playing a leadership role in our sector to make this the norm. The Global Head - Financial Inclusion will have a strong understanding and technical experience of community-based financial inclusion initiatives such as village savings and loans associations, with proven skills in coaching and team building skills and effective management capacity in leading a multi-disciplinary team and working cross-functionally.
Blue Ventures recognises the key roles that women play in fisheries management and conservation as fishers, gleaners, processors, sellers and negotiators and seeks to highlight the important value of their roles in the fisheries value chain, that are often invisible, so that they also benefit. An understanding of the challenges faced particularly by women in fisheries and experience of working in communities to find some practical solutions desirable for this role. The role will work in close collaboration with the Technical Knowledge team to support these goals, which includes working with fisher associations and committees to increase the participation of women in fisheries management.
The successful candidate will have a deep understanding of the complex challenges facing small-scale fishing communities. They will have extensive, practical experience of working with coastal communities in Africa, Asia or Central America, and partnering with civil society organisations, non-governmental organisations, government institutions, and other stakeholders to identify and address fishing issues, placing communities at the heart of the solution.
The successful candidate will thrive in environments that are dynamic, fast-paced, collegiate, and ambitious, will have a proven track record in distilling complexity into easily interpretable material, able to deliver high-impact written work, and in communicating effectively with diverse audiences, ranging from fishing communities, practitioners, academic institutions, governments, and other technical experts.
The role entails leading an interdisciplinary and international team, with strong cross-functional collaboration. The successful candidate will report to Blue Ventures’ Director of Technical Knowledge and will be based in one of our regional hubs, with regular overseas travel to work with partners and field teams around the world.
The core technical scope of the role’s portfolio will include:
- Financial inclusion for low-resource, data-limited communities including village savings and loans associations, savings and credit unions (Savings Groups) financial literacy, digital finance and business management
- Following and informing best practice and policy for community based financial inclusion and its links to fisheries management. Learning, documentation and Knowledge sharing (dissemination of best practices)
- Alignment between community based approaches and national and international standards, as well as between customary, national and international law.
The client requests no contact from agencies or media sales.
As the UK’s leading dementia research charity, we’re determined to stop this from becoming a reality. We’re working to revolutionise the way we treat, diagnose and prevent dementia. But we will not stop there. With your support, we will keep going until every person is free from the heartbreak of dementia. We exist for a cure.
The IT 2nd Line Support Analyst will play a key role in supporting the IT strategy and operational plans which supports the charity’s vision, mission and objectives.
This role will be responsible for ensuring that IT services are successfully delivered across the charity by providing 2nd line technical support, completing system upgrades and onboarding new employees. In addition, this role will give the opportunity to support a wide range of technologies as well as work on key projects.
Main duties and responsibilities of the role:
Point of escalation, comprehensive troubleshooting, provide guidance to 1st Line Support
· Complete comprehensive troubleshooting of escalated tickets raised with the IT Team
· Document troubleshooting steps and progress and/or call closure details within the ticketing system
· Work on tickets based on priority
· Feedback to wider team on ticket trends or common issues occurring
· Provide guidance and support to assist and develop 1st Line Support
· Providing 1st and 2nd line support - troubleshooting of IT related Hardware and Software issues
· Building and configuring Laptops and mobile devices
· Active Directory administration including creating user accounts, resetting passwords, creating groups etc.
· Microsoft 365 admin centre administration (Exchange, SharePoint, OneDrive and Teams)
· Administering and supporting telephony systems
· Liaising with 3rd Party vendors for ticket resolution
IT inductions and employee onboarding
· Perform IT Inductions for new employees
· Process new starter tickets as per the new starter process.
· Complete setup of new starter hardware, software and user account
· Complete desk setup for office-based employees
General
· Assist other members of the IT department in ticket completion and project related tasks
· Maintain IT hardware and software inventory systems
· Assist ARUK employees to adhere to IT policies and Security guidelines
· Fulfil requirements of the Leaver Process
What we are looking for:
· Relevant formal qualifications or relevant experience
· Extensive knowledge and proven experience of: Troubleshooting, Windows operating systems, Microsoft Office 365, IT support principles, Active Directory, Providing 2nd Line IT support
· Knowledge and proven experience of: Telephony systems, Mobile Device Management, Remote and onsite IT support
· Demonstrates leadership skills with both practical and short/long term vision; ability to build relationships; strong team player.
· Excellent communicator – able to build rapport and demonstrate influencing and negotiation skills; excellent listening skills - receptive to feedback and demonstrates flexibility, curiosity and an ability to learn
· Ability to explain complex IT information to all stakeholders
· Has a “can-do” attitude and is committed to delivering results and strives for continuous improvement
· A blend of logical and analytical thinking; innovative personality; able to see the bigger picture
· Strong ethical standards and a high level of personal integrity
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 5th January 2025, with interviews likely to be held week commencing the 13th January 2025. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Salary: £30,000 - £35,000
Contract: Full-time, permanent
Location: West London office – 2 day pw
Closing date: 9th January 2025
Benefits: 26 days annual leave plus bank holidays, cycle to work scheme, healthcare cash plan.
We have a great opportunity for a Data and Impact Analyst to join a dynamic charity supporting those facing food poverty. Joining the charity at an exciting time, the Data and Impact analyst role will support the build, launch and roll-out of Microsoft Dynamics across the organisation during the first half of 2025.
As part of this interesting role, you will use the database systems to provide financial analysis and produce reports to support other departments with their data needs.
To be successful as the Data & Impact Analyst you will need:
• Highly Proficient in IT software/digital technologies such as Power BI
• Excellent data reporting and analytics skills and ability to perform financial analysis tasks
• Ability to identify trends and patterns in data sets
If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have a proud history of volunteer and supporter-led fundraising, and our well-established Regional Relationships Team plays a key role in achieving income growth that will support our mission of beating blood cancer in a generation by developing new regional opportunities across our volunteer and community fundraising network. As part of our new strategy, we have launched a revised DIY fundraising journey and new fundraising volunteer roles which will help leap-forward our ability to beat blood cancer. This role will be responsible for maintaining relationships with our current network of regional fundraising volunteers whilst growing our volunteer and community group network.
Working alongside dedicated colleagues, this is the perfect role for someone looking to put their experience of working with regional supporters and in providing first-class supporter stewardship to use in helping us develop our team. You will be an integral part of our Regional Relationships Team and a member of our wider Public Fundraising team, as we seek to deliver transformational growth in our income. You will enjoy the active support and buy-in of senior colleagues, the Executive Team and other senior volunteers who are all committed to achieving our fundraising goals. We are seeking an experienced fundraiser who enjoys building relationships internally and externally, and who is driven to help us build our regional fundraising programme.
This is a homebased role, and you will be expected to travel across your region, therefore you must be able to drive and have access to a vehicle insured for business use. Travel across Home Counties North region on a regular basis to meet supporters and key stakeholders (Essex, Suffolk, Norfolk, Cambridgeshire, Hertfordshire, Bedfordshire, Buckinghamshire), as well as national travel 6-8 times a year.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.
The client requests no contact from agencies or media sales.
Unlock the Power of Data working for The King’s Trust International – Join Our Impact Team!
Are you passionate about the potential of data to drive positive change? Step into a pivotal role with us as part of the King’s Trust International Impact Team, helping transform our approach to global youth development through strategic, data-driven insights.
As our Impact Data and Reporting Lead, you’ll shape the future of our data systems, ensuring our charity becomes insight-driven and evidence-based. You’ll lead data quality assurance, oversee the development of our reporting strategy, and champion data-driven decision-making across our programs. Working closely with our international partners, your expertise will enhance our global impact by gathering and analysing robust data on outcomes that change young lives.
This unique role includes:
- Line Management of an Impact Executive
- Stakeholder Engagement with analysts, developers, and suppliers
- Data-Driven Strategy Leadership using PowerBI and survey mechanisms
- Building Confidence in data use across our teams
If you’re a communicator with a love for data, ready to help build an evidence-based culture in an international charity, join us and make a global difference!
Perks for working at The King’s Trust International:
- Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
- Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave and pro rata entitlement for shared parental leave. Receive 8 weeks full pay for paternity leave.
- Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance including compressed hours and hybrid-working (part office - part home based) or working from home options.
- Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
- A free employee assistance programme (EAP) to support your mental wellbeing.
- KTI will contribute 5% of your salary to the workplace Pension Scheme
- Generous life assurance cover (4 x annual salary)
- In-house and external training opportunities available throughout the year
King's Trust International is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks (or international equivalents) in accordance with the Codes of Practice for all roles within King’s Trust International, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
In further support of a Safeguarding First approach we are signatories to the Misconduct Disclosure Scheme. The Scheme facilitates the sharing of misconduct data between employers. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her/their understanding of these recruitment procedures.
We are committed to equitable work practices and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian, Mixed and other Ethnic candidates which are currently under-represented throughout King’s Trust International. As a disability confident employer, we will interview applicants that meet the essential criteria who have declared a disability. Please let us know if you need any adjustments at the interview stage.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we’ve invested, survival rates and quality of life have improved. We’ve been working to beat blood cancer for over 50 years, and we won’t stop until we do. Be a part of our story and help us change the world.
We need a talented and driven individual to help us deliver outstanding creative solutions that are sector leading. You’ll be passionate about all things design and will be ready to help push our brand to the next level.
You will join as part of the brand and creative team, working in a small ambitious design team that will give you an opportunity to be fully involved in projects across the organisation.
You’ll report to the Senior Brand and Creative Manager and will work closely with our Lead Designer, Multimedia Producer and Creative Services Manager.
We work in a hybrid manner, which means while we have an office, we work wherever we do our best work. With that in mind you will be expected to travel to the London office for meetings, trainings and when project demands arise. On average we expect this to be 1-2 times a month, however this can vary depending on business needs. The office is available to work from Monday – Thursday should you choose to work from there at your own accord.
Please supply a portfolio as part of your application on your cover letter, either as a pdf or a link to your own website. Any applications without this will not be considered.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.
The client requests no contact from agencies or media sales.
Battersea's Launchpad Programme team has been established at Battersea to deliver our huge exciting and transformational Data Strategy, streamlining the way we receive, manage and work with data right across Battersea. Our new approach will enable smoother animal, customer and supporter journeys and will help us to embed a truly data and insight-driven approach at Battersea.
As part of the wider Programme team this role will work closely with the Programme Director and the Head of Data Applications, managing a number of technical projects to drive us to meet milestones and ensure clear understanding of dependencies, risks and connections.
The ideal candidate for this role will have demonstrable experience of successfully project managing technical and data projects from conception to delivery; proven experience in CRM implementation & data migration experience; and strong working knowledge and experience of project management methodologies.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 5th January 2025
Interview date(s): TBC
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.