Business Administrator Jobs

Permanent Full Time

Circa £25,000 plus competitive benefits

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family.  Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are looking for a capable and highly motivated person to join our Finance team. The primary purpose of the role is to assist with providing an efficient transaction processing service for the Fund. We are looking for a candidate with 1-2 years of Finance experience. The right person will have good IT and numeracy skills, be able to pay attention to detail and have a strong work ethic. Being a good team player and having excellent communication skills is important. If successful you will be expected to demonstrate enthusiasm for the work of the team and the Fund.

The role is based in our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to prove they have the right to work in the UK.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Wednesday 8th January 2025, 5.00pm.  Please note interviews will most likely take place the following week.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Fundraising Volunteer Assistant (Ramadan Campaign) plays a crucial role in the lead up to and post Ramadan. The role provides critical support in fundraising collections and events. It plays a vital role in guaranteeing the secure storage and prompt utilisation of all funds and pledges. Additionally, it will collaborate and coordinate volunteers in their involvement in diverse fundraising endeavours (e.g. events, mosque activities and street collections).

The role will involve working occasional unsociable hours (weekends and evenings) and national travel, sometimes at short notice, during the Ramadan period to maximise our income generating opportunities.

About the Role:

1. Support organised activities and events as part of the Ramadan work-plan.
2. Maximum campaign engagement and fundraising on a community level across Mosques and relevant institutions.
3. Communicate with Mosques and local organisations to schedule events and collections.
4. Maintain communication and follow up with relevant stakeholders (donors, supporters, and volunteers etc) promoting the campaign.
5. Provide administrative assistance to the Community Fundraising Volunteer Department.

About You:

To be successful in this role, you will need:

1. Proven experience in developing and maintaining strong community engagement, particularly with Mosques and relevant institutions.
2. Experience in successfully raising funds on a community level.
3. Proficiency in establishing and maintaining positive relationships with Mosques.
4. Ability to align activities and events with the established fundraising goals and objectives.
5. Ability to adapt to changing circumstances and proactively address challenges that may arise in fundraising and community engagement efforts.

Why you should apply:

Join Muslim Aid as a Fundraising Volunteer Assistant (Ramadan Campaign) and support impactful events and activities during this special time. You will help manage funds, coordinate volunteers, and maximise fundraising efforts through mosque campaigns and collections. If you are organised, adaptable, and passionate about making a difference, apply now to join our mission and help amplify the spirit of giving this Ramadan!

Benefits you will enjoy working for us: 

• 25 days annual leave pro rated + 2 Privilege days for Eid
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

Job Purpose: 

Pelican Parcels has grown from supporting 500 children in our first year, to now helping over 5,700 annually. We have been able to grow at this incredible rate due to the amazing people and organisations across Brighton and Hove. Our fundraising pipeline is overflowing, and our network of supporters continues to grow each year. 

We now need to bring in an enthusiastic fundraiser to work alongside our experienced volunteers and trustees, helping us strengthen and grow these relationships.

The Fundraising Manager will implement our fundraising plan. We have been successful in securing all funds needed for 2024/25, so this role will:

• Work with the team and Trustees to drive income and secure the annual targets

• Oversee fundraising for individual giving, community and events, companies and trusts and foundations, and deliver all aspects of these fundraising strands, with support from the fundraising trustees.

• Ensure all fundraising activity is delivered in an effective and integrated way.

• Ensure existing donors, as well as new prospects are nurtured.

• Work with the two fundraising trustees who will continue to have capacity to support fundraising 

We are looking for an efficient fundraiser, someone who is willing to get stuck in and join our warm and enthusiastic team and to work closely with our two fundraising trustees. Importantly, we are looking for someone who can demonstrate they are passionate about wanting to help local children and families living in poverty.

We are a Disability Confident Committed Employer committed to actively promoting and implementing equality of opportunity in all that we do. We value diversity and treat everyone fairly and equally. We ensure our recruitment process is inclusive and accessible and welcome applications from all backgrounds. 

This job description is a guide to the nature of the work required of the prospective employee. It is neither wholly comprehensive nor restrictive and therefore does not preclude change or development that will inevitably be required in the future.

PELICAN PARCELS FUNDRAISING MANAGER

Role: Fundraising Manager

Reports to: Shelley Bennett, Co-Founder & Trustee

Contract: Permanent. PAYE.

Salary: £21,000 per annum (£35,000 FTE)

Holidays: pro rata 20 days annually plus bank holidays, plus Christmas office closure e.g., in 2025 this will be an extra 4 days

Review Period: 3 months    Notice Period: 2 months

Location: This role will work in a hybrid way. We are based in a warehouse in the centre of Hove, next to Hove Station and expect you to be able to come to the office once a week. 

Hours: part-time 3 days a week. We are flexible about working patterns within the week (agreed 1 month in advance). There will be the possibility of working outside standard hours when agreed in advance e.g. open warehouse event, donor cultivation, community fundraising events.

Benefits: 3% employer pension, flexible working policy, friendly working environment.

ABOUT US

Pelican Parcels (PP) works in Brighton & Hove to recycle pre-loved essential items for babies and primary school aged children. We take them from families who no longer need them and give them to those who do. We are the only baby bank in the city. In 5 years, we have supported over 20,000 children aged 0-12 as well as pregnant mothers, reflecting the high level of need and deprivation in our city.

In 2023 our 5,774 parcels (an increase of 136% in the last 3 years)

• Helped 1,596 children & pregnant mums by gifting clothing & toys, buggies, nappies & essentials.

• School Uniforms: distributed 387 parcels

• Christmas: 3,104 presents

• Eid: 623 presents

• Foodbanks: distributed c.20k nappies & 39 tubs of formula, supporting 605 children 

• Beds: we give out moses baskets, cots & single beds, blanket & sleeping bag sets & bedding bundles. We are giving out over 5 beds a week. 

• Books: in November we began supporting nurseries to give out books to pre-school children, supplying 248 books.

We collect items, receive referrals and distribute them to those in need 

• Collect: We have regular open sessions where people drop off items. Our 29 volunteers sort and organise donations ready for redistribution.

• Referral: Once referrals and requests for items are received from partners, our volunteers process and package them. 

• Distribution: Our parcels are distributed by our partners at scheduled visits, through children's centres, foodbanks, schools and charity networks. Partners collect the parcels from our warehouse or we take them to their places of work.

“I really want to thank you for all the items that was given to me. It was more than ever thought I would receive from baby vests to a whole buggy, moses basket etc. I don’t know what I would have done without all the donations. I’m a young mum and I’m not working so I was stressing so much, plus my baby came 2 months early so I really not prepared it. I had nothing for the baby! So again I just want to say a huge Thank you again for your generosity it has really helped me and my baby more than you would imagine. <3  I plan to donate once my  baby has grown out of his clothes.”  Mum - Leanne

Our Fundraising Plans

Funding has been achieved so far from diverse sources including Brighton and Hove City Council, individuals (from a few pounds to thousands), a range of trusts and foundations and companies.

We now wish to grow our fundraising programme in response to the demand we are seeing to help more families. 

Our income has continued to grow. In 2022/2023 income was £90k, up from £38k in just 2 years. We raised £190k in 2023/2024 and have already raised over £220k for 2024/25. 

We know we need to continue to grow to meet demand for our service. We need a bigger warehouse (we have plans to move in early 2025) and additional staff soon afterwards. We have built up reserves to support 3 months of operations costs and the warehouse move of £117k.

We plan to grow our turnover to £250k by 2026/2027. We have already secured 25% of what is needed for 25/26 and 20% for 26/27. 

ROLE BACKGROUND

Our trustees Carla Pannett and Lucy Stone take the lead on fundraising for the Charity. Carla and Lucy will continue to support this work and role.

Lucy leads on Trusts and Foundation relationships alongside Brighton and Hove City Council funding applications. We feel confident with our level of work and growth in these areas. We have a number of multiple year funders confirmed, a range of funders who fund annually following applications and a pipeline of new trusts. 

Carla leads on corporate partnerships, individual giving, community and events fundraising. We believe there is more growth possible here which is why the role will focus heavily in these areas. One-off and regular donations continue to be made.

We have just completed a crowdfunding campaign in August 2024. £42,198 + Gift Aid (so far) has been raised during the ‘Children in Brighton & Hove need your help’ crowdfunder. It has been a smashing success due to 192 supporters, raising our profile across the city and beyond. This was a mix of trusts and foundation, individual and corporate giving. We want to ensure that we make the most of relationships developed during the crowdfunder.

JOB DESCRIPTION

Principal Accountabilities

• Work closely with Pelican Parcels’ Co-founder Shelley Bennett, our Head of Operations, volunteers and Board of Trustees to maintain and create an engaging fundraising programme.

• Represent Pelican Parcels at appropriate meetings and events.

• Support Pelican Parcels to secure budget-relieving in-kind support.

• Draft, design and produce bespoke fundraising applications, resources and reports.

• Adhere to best practice in fundraising cultivation, solicitation and stewardship of individuals and corporations and to ensure the appropriate ethical policies and practices are followed.

Individual, community and company giving

• Develop and drive the overall individual, community and company giving strategy for Pelican Parcels’ prospecting, cultivation, solicitation and procurement of support, to meet the agreed targets.

• Develop external networks and work directly with supporters and prospects through face-to-face meetings, email and written correspondence.

• Manage and attend a variety of community fundraising events, including our open warehouse events.

• Be responsible for the management and budgeting of an effective and pro-active programme of donor stewardship

Trusts and Foundations

• Drive the overall trusts and foundations strategy for Pelican Parcel’s to include prospecting, cultivation, bid writing and reporting, to meet agreed targets.

• Timely reporting.

Working with the team

• Provide clear and effective reporting and financial updates on fundraising approaches for the Board of Trustees.

• Work closely with all Pelican Parcels’ team to ensure adequate knowledge of activities and to deliver benefits for supporters.

• Demonstrate understanding and awareness at all times of the importance of fully inclusive processes and practice.

• Maintain clear and up-to-date records.

PERSON SPECIFICATION AND SKILLS

Fundraising

• Successful track record of different types of fundraising, ideally with individual, community and corporate giving and trusts and foundations.

• Experience in writing and presenting successful proposals for support

• Ability to effectively gather project information to support fundraising applications

• Experience in marketing and promotional activities

• Experience in making face to face requests for donations/support

• Experience of working with senior executives and donors

Personal qualities

• Excellent interpersonal, written and oral communication skills

• Ability to work under pressure and meet deadlines

• A flexible and adaptable approach to work with the ability to work outside standard hours when required

• Ability to work on own initiative and within a team

• Excellent time and project management skills with the ability to juggle a wide range of competing demands

• Ability to work professionally and develop productive relationships both externally and internally at all levels

Administration

• Fully computer literate: word processing, databases such as Ticketsolve or Donorfy, Excel, Salesforce internet and email

We are a Disability Confident Committed Employer committed to actively promoting and implementing equality of opportunity in all that we do. We value diversity and treat everyone fairly and equally. We ensure our recruitment process is inclusive and accessible and welcome applications from all backgrounds. 

This job description is a guide to the nature of the work required of the prospective employee. It is neither wholly comprehensive nor restrictive and therefore does not preclude change or development that will inevitably be required in the future.

HOW TO APPLY

Please send your CV and a two-page cover letter to Shelley Bennett

Closing Date and Time: 5pm 13th January 2025

Interviews: 29th January 2025 10 am – 1 pm

Interviews will be held in person at our warehouse Unit 9, Industrial House, Conway Street, Hove BN3 3LW.

Please note that you will not be required to prepare anything for interview, and we will reimburse travel costs.

Contact 

You should find the necessary information you need in this pack and from our website where you will discover more about who we are and what we do. 

However, if you would like an informal discussion before applying, please contact Trustee Lucy Stone

We look forward to receiving your application.

Pelican Parcels is a registered charity in England and Wales (1179866).

We're looking for a kind, compassionate and resilient Team Leader to join our Homelessness service in Kensington and Chelsea.

£31,534.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The post holder will be fully involved in all aspects of the day-to-day management of their designated service, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

Heaney Hub implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, particularly those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Deliver effective supervision, case work management and team meetings with staff and ensure that information, reporting and communication
Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
Deliver an out of hours on-call service for region, where required
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

What you'll bring:

Essential:

Educated to degree level or equivalent

Desirable:

Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Vacancy Reference Number:

CO/CEOO/UK-R1

Position Title:

Compliance Officer

Reports to:

CEO

Department:

CEO's Office

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary Range:

£30,000 - £35,000.00 per annum (commensurate with experience)

Terms of Employment:

24-Months’ Fixed-Term Contract (with a 6-Month Probationary Period)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than 29th December 2024

Approx. Interview & Role Commencement Date(s):

· Interviews: As and when strong candidates identified

· Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams, Zoom or Skype) with Muslim Hands; therefore, please familiarise yourself with MS Teams, Zoom or Skype prior to submitting your Application.

Other Information:

Muslim Hands is an international aid agency and NGO dedicated to providing humanitarian assistance, sustainable development, and education to communities in need worldwide. With a presence in over 40 countries, we strive to alleviate poverty, empower marginalised individuals, and respond to emergency situations with compassion and expertise.

Role Overview:

This is a new role, providing an opportunity to develop and evolve it. As Compliance Officer, you will be the Charity’s lead and expert on compliance with its external regulatory requirements and internal policies. Specifically, you will be responsible for managing and assuring compliance with legislative and regulatory requirements, including UK charity law, financial regulations, GDPR, safeguarding, and anti-money laundering regulations.

You will report directly to the CEO and provide advice and assistance to the Senior Management Team, as well as personnel across the Charity. The role focuses on advising, assisting, and supporting others while maintaining the authority and independence to ensure compliance.

Main Responsibilities:

• Develop and maintain a robust compliance programme that ensures adherence to internal and external policies, legal and regulatory requirements, and sector best practices.
• Work with various departments to maintain and implement compliance assurance across the Charity, ensuring that appropriate and reasonable measures are in place in line with legislative changes and sector best practices.
• Conduct regular audits, compliance reviews, and spot checks to identify risks, evaluate controls, and manage compliance risks, including investigations and reporting findings.
• Act as the main point of contact for external regulators, auditors, and clients, including the Charity Commission and the Fundraising Regulator.
• Manage the process of periodic audits as per the compliance framework, identifying actions for remediation and developing action plans to address risks.
• Ensure that policies and processes comply with all relevant legislation and regulations. Keep up-to-date with any legal and regulatory changes affecting the Charity's activities and provide advice and interpretation to Senior Management and relevant staff.
• Maintain and update the compliance register, tracking action points and following up on identified risks.
• Provide compliance training sessions to staff members, ensuring they understand how compliance relates to their roles and responsibilities.
• Prepare and present detailed compliance reports to senior management, the Finance and Audit Committee, and the Board of Trustees (BoT), highlighting key risks, issues, and recommendations for improvement.
• Foster a culture of ethical conduct and compliance within the organisation by promoting best practices.
• Be prepared to assist with additional tasks as required and modify the role as it develops.
• Inform management about charity laws changes. 
• To undertake (/progress towards undertaking) all tasks and duties in an effective, efficient, transparent, and wholly accountable manner.
• To undertake any reasonable responsibilities as required by line manager.
• To promote and adhere to all Muslim Hands’ Policies and Codes of Practices.
• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• To support with other Fundraising activities from time-to-time, committing to partake in approximately Live-TV-Appeals during our peak periods

Work Context

· The post is based in Nottingham and will involve regular travel to overseas partner offices.

· The role requires adaptability to changing priorities, understanding the compliance needs of all parts of the Charity, and ensuring compliance assurance is met across the organisation.

Additional Responsibilities

• Attend in-house and external training courses, as agreed with the line manager.
• Practise and comply with all current policies and procedures, including GDPR.
• Undertake any reasonable tasks from time to time at the request of the line manager.

Autonomy and Decision Making

· The post holder will be responsible for their workload and outputs, working closely with the CEO. They must retain sufficient independence to report on compliance truthfully.

· The post holder must be able to work autonomously, displaying initiative, flexible thinking, and self-motivation. They must understand the Charity’s business model and ensure all related compliance areas are managed effectively.

Communications

The post holder will regularly engage with people across the organisation, including front-line operations staff, HQ staff, the Senior Management Team, and the CEO.

This Description is illustrative and non-exhaustive in scope. The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.

Qualification:

Graduate, preferably in Project Management, Finance, or Business and Management, ideally with certifications in PRINCE 2, charity governance and compliance. Ideal candidate should have at least 4 years of relevant experience in the third sector.

Essential:

• Right to work in the UK
• DBS Certificate at suitable level / undertaking to cooperate to obtain a DBS Certificate at suitable level
• Good working knowledge of working in compliance.
• Knowledge of cyber security risks and other information security standards.
• Understanding data protection law, regulation and principles, audit and compliance to internal and regulatory standards.
• Experience liaising with external regulatory authorities.
• Proven ability to communicate complex ideas in simple, effective language.

Desirable

• Knowledge of charity sector.
• Fundraising / Governance/ Regulatory Charity Law and compliance.
• Experience in similar type of roles
• Experience in cross-functional roles.
• Experience leading cross-functional teams.

Deadline for applications is 29th December 2024 however we reserve the right to end the application procedure early should the right candidate be found.

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

About Lincoln SU

Predominately, as a Charity, we aim to ensure that all our members get the most out of their student experience at the University of Lincoln, whatever their interests or aspirations. We support students in numerous ways, such as facilitating a range of opportunities for extracurricular activities including sports and societies and volunteering opportunities, as well as engaging with Campaigns Groups, academic representation and running an Advice Centre advising on financial, academic, housing and wellbeing concerns. We have been blessed with a highly engaged staff team who all work to understand that they are making a real change to our members’ lives every day they come to work.

In addition to our Charitable work, the Charity oversees four trading subsidiaries. These companies range from providing licensed trading facilities for Students and the local community in our Engine Shed, Towers, and The Swan operations, to providing an accreditation scheme as well as a very successful tech company. The profits from these commercial companies are then re-invested into student opportunities and support.

We are looking for staff who want to work in a challenging but unique sector, who have the right culture and professional standards that we need to drive the organisation forward in to the future. We have fun and aim to create an exciting, vibrant and diverse working environment, whilst maintaining high professional standards and ensuring expectations are met.

Within this role you will support the Student Advice & Support Manager to run a professional advice service and Housing Accreditation Scheme, and delivery of high quality, independent advice and support to our members. Within the Housing Accreditation the role supports with administration, marketing and diaries.

About the Role

This is an exciting opportunity for a Student Support & Advice Coordinator to join a fast growing, dynamic and award-winning organisation. The University of Lincoln Students’ Union is a not-for profit, value led organisation which exists to represent the interests of the 17,000 students and support their wider student experience through extracurricular activity.

In this role you will support the Student Advice & Support Manager to run a professional advice service and Housing Accreditation Scheme, and delivery of high quality, independent advice and support to our members. Within the Housing Accreditation the role supports with administration, marketing and diaries.

Details of this post and of all our vacancies, plus details on how to apply, can be viewed on the Lincoln SU website. 

If you have any queries or if you require any reasonable adjustments to be made throughout the recruitment process, please contact us.

Interviews for this role are being held on an ad hoc basis, therefore we encourage applicants to apply promptly to avoid disappointment.

The University of Lincoln Students' Union is committed to being an equal opportunities employer.

About the Role

We are looking to recruit a Fundraising Executive – Individual Giving to support our fundraising and communications activities and be part of our dedicated team. This role is a new post in the team, so it is a great time to join the charity as we invest in our fundraising and communications team to maximise our income and realise our ambitions.

This role is an exciting opportunity if you are looking to progress your career in the charity sector at a vibrant and growing organisation, working for a vital cause where you can have a huge impact. This role is crucial to our ambitious plans as to grow our public fundraising and ensure the best possible experience for all our supporters. You will excellent opportunity to supporting challenge fundraisers and working with a wide range of key stakeholders.

About this job:

In this varied and interesting role, you will:

· Plan, implement and evaluate digital and off-line supporter journeys from individual giving audiences, including challenge events, regular giving, digital campaigns, appeals, in-memoriam and legacies.

· Lead on the production of key supporter engagement pieces including curating the content, copywriting, data as well as liaising with suppliers.

· Responsibility for the end-to-end management of acquisition campaigns, briefing internal and external stakeholders and suppliers, to developing creative, and monitoring results and evaluating performance.

· Support a range of challenge fundraisers along their fundraising/supporter journey for the charity.

· Design, develop and fulfil marketing plans and campaigns for legacies to grow legacy enquiries and pledgers.

· Ensure the CRM database is kept up to date and generate high quality reports across all individual giving income streams.

About James’ Place

James’ Place Charity was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and

suicidal thoughts, but didn’t find it. James' Place was set up to make the experience of finding help as easy as possible. James’ Place offers men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected.

The first James’ Place opened in June 2018 in Liverpool, the first of its kind in the UK, and has to date supported more than 2,300 men experiencing suicidal crisis through our innovative and safe therapeutic intervention. We provide a calm and peaceful environment both inside the centre and in our landscaped garden, accessible to men who visit us as well as their friends and families.

In 2022 we opened a new centre in London and in early in 2023 we launched an appeal to raise over £10m to fund three more centres across the country. Our third centre opened in Newcastle at the beginning of 2024, and we are currently raising funds to open a James’ Place in Birmingham.

About the team:

We are a growing team with big ambitions. The team comprises a Head of Fundraising and Communications, two Fundraising Managers, a Senior Communications Manager and a Senior Outreach Officer, an Events and Stewardship Manager, and a Fundraising and Communications Assistant role. We are also recruiting two new roles to the team: a Philanthropy Lead and a Fundraising Executive - Individual Giving.

This role can be based from our centres in Newcastle, or London (Hybrid working)

About you:

Having previously worked in the charity sector, you will be passionate about our cause and committed to supporting us in raising the money required to meet our ambitions.

With an eye for detail, strong analytical and digital marketing skills, you will be able to write compelling and engaging content and plan, implement and evaluate digital and off-line supporter journeys from individual giving audiences.

Using your ability to build effective relationships and work collaboratively, you will support a range of challenge fundraisers along their fundraising/supporter journey for the charity.

Salary: £32,000pa

Hours: Full time - 35 hours per week (and part of an on-call rota)

Days and times: Monday - Friday, 09:00am - 17:00pm 

Contract: Permanent

Employed by: Age UK Hillingdon, Harrow & Brent

Location: Age UK Buckinghamshire office 145 Meadowcroft, Aylesbury, HP19 9HH - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction. 

Interviews: These will take place on a rolling basis on receipt of applications

ACCESS TO A CAR AND A CLEAN FULL DRIVING LICENCE IS A REQUIREMENT OF THIS POSITION

This is an exciting opportunity for a leader who is passionate about delivering services to make a difference to the lives of people especially older people.

Are you organised, able to make decisions using your own intuition, a driver of change?

This is a full-time role working with Age UK Buckinghamshire to deliver the Hospital Discharge Support Service. The post holder will manage and deliver the day-to-day operation of the service supporting the staff and volunteers from the Age UK Buckinghamshire offices in Aylesbury. In a typical year more than a thousand patients will be taken home by our teams and helped to settle in safely. This service supports people aged 18 and over who are leaving hospital after a stay. Older people are highly represented in this client group.

The post holder will work closely with the Community Team who support residents post discharge by liaising with other services and offering practical support to settle in at home.

If you would like an opportunity to make a difference, we are keen to hear from you!

About us 

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy. 

Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed.

About the role

The purpose of this role is to confidently manage a portfolio of offline and online direct marketing fundraising and communications projects, contributing to the Public Fundraising income targets and KPIs.

Main duties and responsibilities

1. Project Management
   • Independently plan and project manage a portfolio of multi-channel direct marketing fundraising campaigns including, but not limited to, cash appeals, legacy marketing, supporter newsletters, committed giving appeals and emergency appeals.
   • Deliver each project from start to finish. Source content and create briefs, liaise with suppliers and internal stakeholders, create and oversee data selections, exports and imports, and manage sign off process.
   • Lead on all elements and deliverables for each project or campaign (cold and warm) – budgeting, stewardship plan, telemarketing, mailing, email, social and digital.
   • Lead in content sourcing and sharing – written case studies and photography, organisational messaging and key stats, relevant price points. Including, but not limited to, taking photos, organising photo shoots, interviewing staff and clients to gain first-hand accounts, liaising with front line colleagues and finance colleagues.

The team

The Fundraising and Digital Directorate is responsible for all digital communications as well as securing income to support Refugee Council’s charitable objectives. This role sits within the Public Fundraising team. The Fundraising team’s work includes fundraising from a range of donors including individuals, trusts and foundations, statutory sources, corporates and major donors. This role, within the Public Fundraising Team secures donations from individuals signed up to our newsletters and individuals giving up to £5,000 per year, legators and regular givers.

Inclusion and accessibility

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from diverse backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

For more information on the role and to apply, please visit our website via the apply button. 

Closing date: 10 January 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request. 

Purpose of role: 

To provide opportunities to build employability skills and gain work experience for women who have experienced gender based violence and multiple disadvantages and help them move towards employment. This role is based within Luminary’s charity (Luminary Limited) and will play a key role in coordinating work experience within our social enterprise (Luminary Bakery Limited) and external partners for women graduating from our employability skills training programme. The role will also involve facilitating sessions as part of Luminary’s training programme, and organising complimentary employability skill sessions with external facilitators to enhance women’s opportunities to move into work. 

Due to the role responsibilities, it is a Genuine Occupational Requirement that the post holder is female, permitted under Schedule 9, part 1 of the Equality Act 2010.

Reports to: Partnerships and Evaluation Manager 

Hours: 40 hours per week

Location: Based in Luminary Bakery, 47 Chalk Farm Road, London, NW1 8AJ working at least 3 days per week on site. Must also be willing to travel to other Luminary sites and to corporate partners as needed. 

Application Deadline: Midnight Sunday 12th January 2025

Interview Date: Monday 20th January 2025

Main duties: 

Work experience

• Responsible for ensuring that all women on the programme have access to and are taking up work experience opportunities with the support of support workers.
• Coordinate with internal colleagues at Luminary Limited and Luminary Bakery Limited to schedule regular work experience days for graduates of our programme within Luminary Bakery Limited. 
• Coordinate with external stakeholders to schedule ad hoc and regular work experience placements that are suitable for graduates of our programme at partner companies
• Support the Partnerships and Evaluation Manager to identify and build relationships with new corporate partners who could host work experience placements. 
• Take the lead on sharing information with women and their Luminary progression support workers about the logistics of work experience placements, ensuring they are well prepared and ready to start - as well as offering any additional support as needed. 
• Keep accurate records and liaise with colleagues as necessary to ensure all women have access to and complete work experience.
• Following up with work experience participants and hosts following the placement to identify any relevant feedback for the participant; learning for future placements; and track any outcomes/impact of the experience for the LL's impact report.

Apprenticeships

• Promote apprenticeships to those on the programme and support the Partnerships and Evaluation Manager with any training for relevant staff
• Provide administrative support to monthly peer learning meetings hosted by LL Partnerships and Evaluation Manager for those across the business who are line managing graduates of our programmes
• Support the Partnerships and Evaluation Manager to record and analyse data on work experience placements and apprenticeships, and package this appropriately for different audiences including Luminary’s social impact report, social media, internal newsletters.
• Identify ways to promote and inspire Luminary trainees and graduates to take up work experience and apprenticeship opportunities, for example, inviting previous apprentices to speak on the training, creating short films or case studies etc. 

Employability skills

• Support the Partnerships and Evaluation Manager to ensure all women have access to and take up opportunities to enhance their employability skills 
• Work closely with the PE Manager, Training Programme Manager and Training Coordinator to agree on appropriate opportunities aligned with the broader training aims and existing programme. 
• Deliver training sessions as part of our Phase 2 employability and independence programme (approx. 6-8 per year), focussed on key work skills and professional conduct. 
• Organise regular CV/application drop in sessions for our alumni community where they can get support in their job search. This will include scheduling dates, communicating the opportunities to the alumni community, coordinating with staff and volunteers to run the drop in, preparing materials and organising the event on the day.
• Organise complimentary opportunities to help our alumni community to strengthen their employability skills, for example panel discussions with representatives from different industries, site visits to potential employers, talks from alumni about their employment journeys etc.
• Identify external referral pathways and opportunities for partnership around further employability skills training, for example computer skills training, interview practice, public speaking training etc.
• Research job opportunities that would be of interest to our graduates and alumni and circulate these to Progression Support Workers on a regular basis.

Key skills and experience

Experience

• Experience in coordinating events such as work experience, workshops, job fairs or other employability related activities preferably for those living with disadvantage 
• Experience in building relationships with corporate partners
• Experience in providing excellent administrative support
• Good understanding of the employability skills sector, especially supporting people taking their first step into work.
• Good understanding of issues facing women who have experienced gender based violence and multiple disadvantage and how this creates additional barriers to employment.
• Experience in delivering training or facilitating workshops (preferably using adult/participatory learning approaches)
• An understanding of trauma informed approaches

Key skills

• Highly organised with strong administrative skills
• Friendly and approachable, and excellent at building positive working relationships with colleagues and external partners
• Strong communication skills, including the ability to vary communication appropriately for different audiences
• Creative and entrepreneurial with the ability to problem solve to deliver on targets
• Good IT skills, including basic office packages, using spreadsheets and databases and ideally using Canva, MailChimp. 
• Strong numerical skills and the ability to accurately record and analyse data using spreadsheets 
• Excellent facilitation and training skills, ideally focussed on adult education

We recognise that applicants will have a range of experience and we encourage you to apply even if you don’t feel you meet all experience and skill criteria. 

We particularly encourage those from ethnic minority backgrounds to apply as 54% of the women who are supported by Luminary are from ethnic minority backgrounds. 

Job title: Employment and Engagement Adviser

Location: Hybrid, contracted to work at our Birmingham office at least 2 days a week.

Salary: £26,000 - £29,000

Hours: 37.5 hours per week, with occasional evening/weekend work (TOIL provided)

Contract: 12 months FTC, with intention to make permanent if pilot is successful/subject to funding

Language requirements: Fluency in English and at least one target language is desirable e.g., Arabic, Tigrinya, Ukrainian, Pashto, Farsi, Dari or Cantonese.

Overall purpose

We are excited to pilot a new type of Employment Adviser role in our Services team, focusing on building relationships with local employers to support our job-ready clients in securing employment.

You will build networks of local employers and collaborate with our Employment Advisers to help clients with intensive job searches and applications, while managing your own caseload of work-ready clients.

We are seeking candidates with experience in engaging employers and knowledge of the local job market, including finding hidden opportunities.

The primary focus of your role will be helping individuals facing employment barriers, especially those who have experienced forced migration, find paid work. You will manage a fast-paced caseload, providing one-on-one support to clients online, by phone and in person to help them reach their employment goals.

In addition to direct client work, you will assist the team in identifying job opportunities and work with the Senior Services Manager to develop key employer relationships. You will also coordinate your clients access to volunteer-led support, scheduling mock interviews and practice sessions.

We offer a collaborative team environment where your contributions are valued, and you can make a meaningful impact on people’s lives.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered. Previous applicants need not apply.

Closing date for applications is 11:30pm on Thursday 26th December. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Come and be part of the 2024 Charity Times Award’s Fundraising Team of the Year!

In this busy role, you’ll assist in the delivery of legacy marketing campaigns across a range of channels, including digital, telemarketing, legacy events and direct mail, and help to promote gifts in wills to internal audiences too. You’ll be allocated your own campaigns to project manage and you’ll monitor income, expenditure and KPI’s for all activity. An important part of the role will be to provide support for the administration of gifts in wills, including managing both legacy enquiries and legacy notifications, ensuring these are handled efficiently and to agreed timescales. This is a great role within a growing legacy program that will build your legacy and direct marketing skills and give you plenty of opportunity for development.

With combined individual giving income growing strongly at over £21 million per annum, this is the perfect time to join an experienced and effective individual giving team.

About you

You’ll have some experience of working in a similar environment such as fundraising, marketing, sales or customer services, or have experience of managing your own projects.

You enjoy the variety of working on campaigns across a range of channels and seeing the results of your work. As a well-organised person with great communication skills, you’ll be at ease liaising with external suppliers and in-house stakeholders across the charity to support the delivery of legacy marketing campaigns. Your close attention to detail will ensure accuracy with campaign reports, record keeping and invoice processing. And you’ll be able to use your excellent writing skills to craft copy that inspires both internal and external audiences about gifts in wills.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please email the Recruitment Team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: 9am on Monday 13 January 2025

We reserve the right to close this advert early due to the volume of applicants.

Interview date: Week commencing 20 January 2025 

Do you have a passion for creating meaningful supporter experiences that drive lasting relationships? If so, we would like to hear from you!

Here at Rainbows Hospice for Children and Young People, we provide specialist palliative care and end-of-life support to over 750 babies, children, and young people living with life-limiting and life-threatening conditions, as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.

This vital work would not be possible without our dedicated Fundraising Team! Rainbows receives just seven weeks of government funding annually, and it is through the relentless efforts of our fundraisers that we’re able to remain open for the remaining 45 weeks each year.

As part of the expansion of our Fundraising Team, we’re excited to announce an opportunity for a Head of Public Fundraising & Supporter Experience to join us!

Location: Hybrid, home-based or hospice-based working. (Initially, this role will require regular presence at the hospice in Loughborough.)

Hours: 37.5 hours per week between Monday and Friday with the occasional evenings/weekends for Rainbows events.

About the Role

As the Head of Public Fundraising & Supporter Experience, you will play a senior role in our Supporter Relations Management Team and act as deputy for the Director of Income Generation and Marketing. This pivotal position involves developing and leading strategies to grow our income, engage supporters, and deliver an outstanding supporter experience.

Key Responsibilities Include:

· Team Leadership: Develop and lead a high-performing, collaborative public fundraising team, delivering against ambitious growth targets

· Supporter Acquisition: Deliver on a dedicated Supporter Acquisition Strategy which delivers 5,000 new supporters over the next five years.

· Strategic Planning: Create and implement an effective public fundraising strategy, encompassing individual giving, lottery, in-memory giving, legacy marketing, and supporter journeys.

· Brand Collaboration: Ensure the integration of Rainbows’ brand and fundraising communications to maximise their impact, developing compelling content and case studies.

· Income Growth: Develop plans with the Income Generation and Lottery teams to grow support from regular givers, cash donors, lottery players, and new committed giving propositions.

· Legacy Fundraising: Maximise support from gifts in Wills through strategic planning and delivery.

· Supporter Experience: Act as the strategic lead for supporter experience across all teams, ensuring every supporter feels valued and engaged.

· Further responsibilities in the role of Head of Fundraising & Supporter Experience at Rainbows can be found by downloading the Job Description.

Requirements

· Significant recent experience in public fundraising that includes managing significant budgets

· Proven success in developing and delivering strategies and operational plans.

· A strong track record of leading, motivating, and developing high-performing teams.

· A deep understanding of individual giving, lottery, in-memory giving, legacy marketing, supporter care, and supporter experience.

· Experience using data-driven insights from CRM systems to inform strategy and audience engagement.

· A demonstrable track record of achieving income growth.

· Advanced knowledge of CRM databases and analytics.

· Further requirements can be found by downloading the Person Specification.

Our Benefits include:

· Free onsite parking at the Hospice, Lark Rise, Loughborough.

· Hybrid, and Hospice working location (Need to be in the Hospice to start with).

· Eligibility to join blue light card discount scheme and Company Shop.

· Healthcare Cashback plan.

· Life Assurance.

· 27 days holiday plus bank holidays.

· Contributory pension scheme or Salary Sacrifice Pension Scheme

· Affordable meals at the Hospice, Lark Rise, Loughborough.

· Free Tea, Coffee and Fruit whilst at the Hospice

· Free access to Health Assured employee assistance programme

· Wellbeing support and access to Mental Health First Aiders

· Unofficial benefits: Fun events like Total Wipe Out, All staff away days, Guest visitors

Associate Director of Finance & Operations

Job title: Associate Director of Finance & Operations 

Purpose: Provide leadership to ensure the efficient and effective management of operations, people, finance, security, and compliance, ensuring excellence across these areas. 

Responsible to: CEO 

Responsible for: HR Business Partner, Operations Officer, Finance Officer (Part-time), Finance Lead (Part-time) 

Working with: Senior management team, programmes team, colleagues in other departments and stakeholders as necessary. 

Grade and Salary: GBP 65,000 

Location:  London, UK (Hybrid with at least 2 days in the London office) 

Post: Full-time 

Period: Permanent 

REDR UK AND THE WORK WE DO   

RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.    

We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.   

RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. 

RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.   

Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.   

ABOUT THE ROLE 

We are seeking a dynamic and experienced Associate Director to join RedR and its Senior Leadership Team (SLT) to oversee the efficient and effective functioning of our organisation's key operational areas, including Operations, People Management, Finance, Security and Compliance. The Associate Director will play a pivotal role as part of the SLT in ensuring the smooth implementation of our humanitarian programmes while upholding the highest standards of excellence, accountability, integrity, collaboration and lifelong learning.

You will have a deep understanding of how to deliver programmes in a humanitarian context in a safe, secure and compliant manner. You will enhance delivery through standard operating procedures across the organisation and lead by doing.

MAIN DUTIES AND RESPONSIBILITIES 

Financial Management 

You will lead a finance team of 2 (both part-time), responsible for excellent financial management, controls, reporting, budgeting, and auditing (both internal and external) including: 

• Maintaining up-to-date financial records, including processing invoices, payments, and managing accounts payable and receivable. 
• Month-end and year-end closing procedures.
• Ensure compliance with accounting standards and regulations. 
• Lead the budgeting and forecasting processes, managing cashflow. 
• Oversee payroll processing and reimbursement procedures. 
• Analysis of financial data and preparation of reports for leadership review. 
• Set standards for programme staff on financial budgeting and reporting 
• Stay informed about changes in accounting regulations and best practices. 
• Lead the improvement of finance and accounting processes and systems. 
• Prepare consolidated Financial Statements in accordance with Charity SORP FRS 102. 
• Lead on external audits to ensure that all external audit requirements are met in the UK and Jordan and associated statutory reporting (e.g. to HMRC). 
• Lead on regular internal audits and apply learnings in improving systems. 
• Lead on fraud and corruption prevention and response, and cyber security. 
• Work with SLT and business teams to prepare UK and overseas regulatory annual reporting. 
• Actively engage in the Finance, Audit and Risk Committee meetings, leading on behalf of the SLT. 

Operational Delivery

You will systematically enhance, streamline and optimise operational processes and systems to enhance delivery and security of people. You will lead on efficiency, quality, and scalability while availing technological advancement. This includes systems, IT, CRM, facilities and vendor management. You will be supported by an operations officer to deliver this role: 

• Provide administrative support to the Operations, IT functions of the organisation.
• Leading process improvement and renewals (e.g. insurance) across Operations, (e.g. IT, security).
• Enhancing adherence to organisational systems, e.g. Office 365, Sharepoint, Salesforce, ensuring the organisation becomes more efficient and effective in how it works. 
• Lead any country registration, reporting, resourcing requirements, ensuring compliance and adherence to RedR policies. 
• Lead on policy review, updates and roll out.
• Maintain RedR’s risk register and ensure its regular review throughout the organisation. 
• Leading a robust approach to data security. 
• Ensure the delivery of best practice security management through risk management, situational analysis, assessment, plan implementation, monitoring and evaluation, continuity and crisis planning and leadership. Lead the delivery of security management standard operating practice, protocols and procedures to support programmes and staff in the field. 
• Actively engage in the Senior Leadership Team. 
• Lead the preparation of monthly All Hands and Quarterly Team Meetings; and preparation for Board meetings. 

People & Culture

• You will lead the People & Culture function at RedR and be supported in that coordination by a HR business partner. 
• Implement HR policies and procedures to support a diverse workforce including employees, consultants and Associate trainers and members. 
• Supporting a positive and healthy working culture across the organisation.
• Enshrine best practice people processes including in recruitment, onboarding, professional development and performance management. 
• Manage any organisational change management processes and ensure that RedR UK’s culture and values are embedded across the organisation. 
• Analyse resource requirements and utilisation across programmes, providing insights and recommendations; collaborate with programmes to develop strategies for optimising resource allocation and utilisation. Establish mechanisms for ongoing monitoring of resource allocation and utilisation across programmes. 
• Foster collaboration across teams for effectiveness and efficiency, to avoid duplication, achieve a consistent approach and to improve quality. 

RedR UK Leadership 

• Provide direction and leadership to the organisation's finance, operational and people functions, aligning them with the overall mission and objectives. 
• Collaborate with the Senior Leadership Team in delivering RedR UK’s 2025-27 strategy. 
• Lead on change management and strategic initiatives for RedR. 
• Manage a process of regular and effective communication and reporting across RedR, where lessons are learned, analysed, and applied. 
• Work with other RedR organisations to develop the RedR family as a global brand, investigating synergies and economies of scale between the organisations. 
• Foster a positive and resilient team culture that embraces and adapts to change, promoting innovation and continuous improvement. 

Key competencies 

Achieving Results: 

• Operationalises strategy decisions to make significant gains.  
• Leads major initiatives to streamline operations, enhance productivity, and ensure best practice. 
• Drives the adoption of best practices, constantly seeking ways to improve operational excellence. 
• Considers wider implications of decisions to ensure comprehensive results. 

Engaging with Stakeholders: 

• Cultivates strong relationships with internal and external stakeholders, to achieve shared goals and foster a culture of cooperation. 
• Manages stakeholder expectations effectively, resolving conflicts and building consensus around operational changes. 
• Senior representation of the organisation with stakeholders. 

Humanitarian Learning Principles and Practices: 

• Advocates for the importance of key humanitarian principles within the organisation and among stakeholders.  
• Promotes a culture of continuous learning and adaptation within the organisation. 
• Promotes a culture of well-being and duty of care. 

Managing Projects: 

• Thinks ahead to long-term goals while maintaining focus on present tasks. 
• Leads the planning, analyses, implementation, and evaluation of projects and initiatives. 
• Creates and supports flexibility through quick adaptation to change. 

Demonstrating Leadership: 

• Inspires and motivates staff to perform at their best, fostering a culture of collaboration, excellence, accountability, and integrity. 
• Leads by example, demonstrating ethical leadership and a commitment to the organisation's mission and values. 
• Provides mentorship, coaching, and professional development opportunities to staff, empowering them to grow and succeed. 

Technical Expertise: 

• Masters comprehensive technical expertise. 
• Directs integration of technical skills. 
• Applies rigorous technical standards ensuring exceptional quality. 

PERSON SPECIFICATION  

Essential  

• Demonstrated commitment to the mission and values of RedR UK and a deep understanding of key humanitarian principles. 
• Proven track record of senior management expertise in a humanitarian context specific to finance, operations, and people. 
• Proficiency in data analysis with a keen understanding of performance and operational metrics. 
• Extensive experience in and security management within the humanitarian sector across fragile and conflict affected states. 
• Experience with procurement, contracting and compliance requirements of key donors including USAID, FCDO and UN agencies. 
• Familiarity with systems including Salesforce, QuickBooks, Dext, Sharepoint, and Excel. 
• Ability to navigate and thrive within a dynamic environment, exhibiting flexibility and resilience within a small organisation.
• Exceptional people management skills in international contexts. 

What We Offer: Your well-being, our priority 

At RedR UK, we are dedicated to creating a supportive work environment that values and nurtures our team. Our benefits package is designed to foster a balanced and fulfilling career, supporting both your professional growth and personal well-being. Benefits include: 

• 23 days annual leave, increasing by one day each year up to 28 days (excluding public holidays). Plus, one day birthday leave. 

• 5% employer pension contribution involving dependants 
• 3 paid days annually to volunteer for causes you care about 
• 5 days of paid study leave 
• Employee Assistance Programme
• Enhanced Maternity/Paternity/Shared Parental Pay at 100% for 12 weeks for employees with over two years of service. 
• Life assurance coverage equalling four times your salary. 
• Up to 10 days compassionate leave for family emergencies, 5 days dependent leave. 

Our benefits are integral to RedR UK’s commitment to valuing, developing, and caring for our people as we work together to make an impact in the humanitarian sector. If you believe you can make difference, please join us. 

Could this be you?

Please send your CV and one-page cover letter. We will be hiring on rolling basis.