Business Administrator Jobs
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Sunday Times Best Places to Work 2024
This position is based at our head office in Hayle, Cornwall
We are looking for a new team player to join this high performing team who deal with all incoming requests for help, both by telephone and email, to listen to and record the needs of elderly and/or terminally ill people and their pets.
Where help is required, to raise a computerised record to log the case, task volunteers nationwide by telephone and email to offer assistance to elderly petitioners with the pet care and reassurance needed in order to honour our mission statement of “Peace of mind for owners, love care and safety for their pets”. Liaise with both petitioner and volunteer throughout to ensure the delivery of our service. This post will require a good overall understanding of the needs of elderly people and their pets.
An essential occupational requirement of this role is to participate with on-call midweek evenings and weekends (this will be one full week in five). Together with other members of the on-call team you will participate with on-call on a rota basis to help ensure and maintain our emergency telephone line during these times.
MAIN DUTIES AND RESPONSIBILITIES:
i. To assist in contacting volunteers nationwide by telephone and email and tasking by telephone as required to help petitioners with their pets.
ii. To listen to the needs of each petitioner and accurately record information for each petitioner and their pet by completion of a computerised case to record volunteers assigned and the service provided.
iii. To ensure you record all of your communications onto the database in an accurate and timely fashion by way of comments on each petitioner case at the end of each conversation.
iv. To help maintain up-to-date records and mailing lists for petitioners, petitioners’ contacts and volunteers throughout the course of your work.
v. To ensure the appropriate delivery and quality of service provided to petitioners when you are handling a request for:-
a) Dog Walking
Task a minimum of two volunteers per case to assist with dog walking. Contact all volunteers after their first dog walk to check and ensure they have started, log all responses onto the database, then complete the case.
b) Home Checks
When a potential long term fosterer is identified, you will be asked to task a volunteer to visit and carry out a home check. Once the completed home check has been received, complete the case – (all home checks will be valid for 12 months).
c) Short Term Fostering (stf)
To initially gather as much information about the pet(s) as you can and how soon a foster is required. Raise a case and log all details onto the database, begin a computerised search for a suitable volunteer to foster, arrange transport, if needed, to take the pet(s) to the volunteer and follow up 24 hours after the pet arrives to ensure all is well. Keep in touch weekly.
If the pet goes home – arrange transport to take the pet back home, again follow up 24 hours after the pet has returned home with a phone call to the petitioner to ensure all is well. If dog walking or any other assistance is needed, raise a new case and task the appropriate volunteers to either dog walk, offer Pet Care, reassure etc.
If the pet(s) goes into long term foster – refer to your line manager, once a decision is made, then follow the protocols for Long Term Fostering see below.
d) Long Term Fostering (ltf)
Raise a Long Term Foster Case, if needed, identify and chat to potential individuals, all of whom must already be home checked, run through the home check with the person to identify any changes, refer to your line manager, once the right individual is selected, arrange transport to take the pet(s) to their new ltf home. Once the pet(s) have arrived, follow up 24 hours later to ensure all is well.
e) Pet Care
When required, task a volunteer to visit a petitioner and offer pet care, whether it is to administer medicine, groom, clean out a litter tray, bird cage, reassure, or any other pet care as agreed with your line manager as this is not an exhaustive list.
f) Talks
To task a volunteer to give a talk, attend an event, or represent The Trust, but, always take advice from your line manager with regard to appropriate volunteers for these tasks.
g) On-call
To ensure delivery of our service by participating in on-call and helping to maintain our emergency telephone line. Together with other members of the on-call team, on a rota basis to help answer on-call emergencies this will be one full week in five – Monday to Monday including the weekend encompassing bank holidays, if applicable. A day in lieu will be given for working bank holidays.
Upon completion of an entire week on-call and following a debrief with your line manager, a rest period of 1 day will be given to you immediately after ie Tuesday.
On-call is for emergencies which will require an urgent response, for example if an ambulance is waiting to take someone to hospital, your urgent response is vital to provide peace of mind for the owner, love care and safety for a frightened bewildered pet.
v. To liaise with all other members of The Trust to help maintain a quality service.
vi. To contribute to the team by helping to update volunteer and petitioner cases in the course of your communications.
vii. To help maintain filing and filing systems related to your work.
viii. To liaise with all other staff of The Trust in a flexible manner.
ix. To liaise with all petitioners and members of the general public in a polite and helpful way.
x. To be familiar with and adhere to procedures and protocols, disciplinary and applicable rules and ensure compliance with legislations (Health and Safety, Data Protection, especially the privacy of members, petitioners and volunteers alike).
xi. At all times to ensure and maintain a compassionate, professional and efficient public image for The Trust.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
This position is based in our head office in Hayle, Cornwall - We are unable to offer remote working.
“Peace of mind and practical help for older people – love, care and safety for pets”


The client requests no contact from agencies or media sales.
Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good.
Purpose of the role:
We require a fundraising professional to join Unseen to secure funding from trust and grant-making organisations. The Fundraising Officer will help to deliver multi-year funding for our important work fighting modern slavery.
The successful candidate will be an important contributor to the success of fundraising. You will leverage our reputation for delivering specialist support for survivors of modern slavery and exploitation, along with our unique data and national policy work, to generate new sources of funding.
Job details:
- Salary: £27,583.40 per annum. We are an accredited member of the Living Wage Foundation.
- Contract Type: Permanent
- Hours: Full-time
- Location: Unseen’s head office in Bristol, with some flexibility for home/ remote working.
To apply:
- Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
- Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.
The deadline for applications is Sunday 6th April at midnight.
Interviews will be held in person and will likely take place on week starting Monday 14th April 2025.
As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.
Any questions, please contact jobs @ unseenuk. org.
The client requests no contact from agencies or media sales.
Are you highly organised and passionate about supporting meaningful causes? Do you want to play a crucial role in a team that helps people with sight loss live the life they choose? We are looking for a Fulfilment Supervisor to join our team and ensure the smooth processing and administration of Fundraising campaign responses, directly contributing to the success of our 5-year Fundraising strategy.
In this role, you'll have the opportunity supervise a dynamic Fulfilment Team, guiding them through daily tasks while fostering a collaborative and productive environment.
Collaboration will be at the heart of your work. You'll build strong relationships with key stakeholders, including the Donation Processing Supervisor and Manager, to guarantee the seamless reconciliation of income and resolution of any queries. You’ll also keep a close eye on KPIs and SLAs, ensuring that all targets are met and addressing any challenges as they arise.
If you're a proactive and detail-oriented professional who is eager to support a purpose-driven team and make a lasting impact on people’s lives, we want to hear from you.
No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.
For the complete list of essential and desirable criteria please view the job description attached to this advert.
For high volumes of applications, we reserve the right to close adverts earlier than advertised.
The client requests no contact from agencies or media sales.
Build Up is a charity that runs practical construction projects across London, supporting young people aged 10-23 years old to shape their local area. We’re looking for a Programme Manager to join us and lead the delivery of these projects.
The role
You’ll coordinate Build Up’s year-round programme of youth-led design and construction projects, managing two Construction Project Managers to deliver them. You’ll develop project ideas selected by our young people and support our team to set up strong working partnerships. Overseeing Build Up’s pipeline of new projects and working with our fundraisers and partners to bring them to fruition will be central to your role.
Who you are
We’re looking for someone who can work flexibly across projects, balancing immediate and longer term priorities. You’ll have people management experience and be able to delegate and provide extra support when needed. Build Up’s partners include both informal groups and local authorities, so we need someone who’s comfortable setting up effective working relationships with organisations of all sizes. We don’t expect applicants to have design and construction expertise – full supervision is provided by other team members.
We value lived experience relevant to young people facing structural inequalities, including those related to ethnicity, gender, class, disability, income, housing, sexuality or care experience.
Who we are
Young people are often excluded from decisions about their communities, especially in areas of regeneration. At Build Up, we’re working to change that by supporting young people to design and build community spaces. We bring young people, builders and designers together, equipping young people with the tools and agency to have ownership over their neighbourhoods.
Key details
Salary: £41,926-47,008 FTE (£33,541- 37,606 pro rata for 4 days)
Hours: 4 days (30 hours) per week (flexible)
Benefits: 32 days plus public holidays (pro rata), 8% employer pension contribution.
Location / work pattern: We expect the successful applicant to work in our Elephant and Castle office at least 2 days a week. The role will also involve in-person site visits and meetings throughout the week.
Start date: 1st July (flexible)
How to Apply
Click on the 'Apply via website' button below to apply online. The closing date for applications is Monday 14th April 2025.
Build Up runs practical construction projects across London, supporting young people aged 10-23 years old to shape their local area.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Community Fundraiser
Salary: Circa £30K (Depending on experience.)
Team: Supporter Engagement/Fundraising/ Community
Hours: 37.5 per week
Location: Shooting Star House – Hampton and from home as agreed with line manager, subject to review
About Shooting Star Children’s Hospices
We have an exciting opportunity for a Community Fundraiser to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
It’s a great time to join Shooting Star Children’s Hospices as we have a great Community Fundraiser role.
It’s a great time to join Shooting Star Children’s Hospices as we have exciting plans for expansion and further enhancing our services to support even more families in need. If you’re passionate about making a difference and want to be part of a team dedicated to raising vital funds and awareness in the community, we’d love to hear from you.
About the role
We are looking for an enthusiastic and motivated Community Fundraiser to join our Community Fundraising team. Community is at the heart of Shooting Star Children’s Hospices, and our community fundraising team play a vital role in building relationships and raising funds across our community and catchment. As a Community Fundraiser you will enjoy working with people and supporting the community to maximise, they’re fundraising efforts for Shooting Star.
Shooting Star Children’s Hospices is a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
As a key member of our Community Fundraising team, you will work closely with the Community Fundraising Manager on new and existing fundraising activities, helping to maintain and develop existing relationships and work proactively to identify new contacts and opportunities for development. This is an exciting role, in a growing team within a charity that makes a huge impact across our communities. We would welcome applications from candidates who have demonstrable experience in fundraising, marketing or sales, or transferable relationship management skills.
The post will be based at the hospice in Hampton, but you may need to travel extensively throughout Shooting Star Children’s Hospices catchment area and therefore it is essential you are a car owner and driver.
You may be required to attend events and meetings throughout the catchment area during weekends, early mornings or evenings and you should be prepared for this.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
· NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
· 27 days plus Bank Holidays rising with length of service
· 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
· Generous sick pay scheme
· Enhanced maternity, adoption, and paternity leave pay
· Flexible working arrangements
· Death in service benefits
· Reimbursed professional membership fees
· Eye care
· Employee referral scheme
· Blue Light discount card
Health and wellbeing
· Employee Assistance Programme
· Occupational Health
· Mindfulness sessions
· Cycle to work scheme
· Mental Health First Aiders
· Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcome to work and volunteer.
To apply please send a cover letter and a curriculum vitae outlining how your experience meets the criteria set out in the person specification.
The client requests no contact from agencies or media sales.
Bluebell Wood Children’s Hospice are seeking an exceptional Head of People to lead the development and implementation of a People plan which aligns with our ambitions, fosters a culture of inclusivity, innovation, and a sense of belonging and which seamlessly integrates our HR and Volunteering efforts.
As we prepare to launch our new organisational strategy in April 2025, we've collaboratively developed new values that reflect our vision. It’s an exciting time to join Bluebell Wood and especially in such a key role.
You will engage with colleagues at all levels to understand their needs and goals, ensuring our People plan drives positive organisational change and enhances the experience for our 120 colleagues and 280 volunteers.
Reporting to the CEO and working closely with leaders and managers, you will focus on attracting, retaining, and developing a diverse and talented workforce. You will champion a culture of learning, innovation, and collaboration, ensuring Bluebell Wood adheres to all relevant employment legislation and best practices.
Leading a small, dedicated team, you will oversee and enhance the HR and volunteer lifecycle, learning and development activities, policies, and processes. Given our team's size, this role is hands-on and dynamic.
JOB DESCRIPTION
TITLE OF POST: Head of People
ACCOUNTABLE TO: CEO
DIRECT REPORTS: Volunteer Services Manager, HR Advisor, HR Administrator, Payroll Officer
HOURS:Full time - 37.5hrs per week. Hybrid working is supported but due to the nature of this role, you will be required onsite at least three days/60% of your working week.
NOTICE PERIOD: 12 weeks
SALARY: £56,374
Job purpose:
Bluebell Wood aims to enhance and create 'An Incredible Culture' that fosters inclusivity, innovation, and a sense of belonging. The goal is to create an environment where everyone can thrive and where all efforts clearly contribute to our aims and mission.
The Head of People will provide a balance of strategic and operational responsibilities to develop and implement an integrated People (HR and Volunteering) strategy and workplans which align with our overall aspirations.
Working closely with the Strategic Leadership (SLT) and Operational Management Team (OMT) members, the Head of People will ensure the People Team provides an expert and responsive service across a range of strategic and operational workforce issues.
The Head of People will ensure Bluebell Wood operates effective people practices, manages risk, complies with appropriate legislation and standards, and treats all staff and volunteers fairly.
What does success look like in this role:
· The successful embedding of our values through all our people related activities.
· A workforce that effectively delivers the organisational strategy.
· A high-quality, responsive, and reputable integrated HR and volunteering service that empowers effective management, built on trust, confidence, transparency, and integrity.
Main duties & responsibilities:
· Develop and implement an integrated People plan to support the hospice strategy and culture, facilitate a great colleague experience and positive organisational change.
· Monitor and evaluate the impact and effectiveness of the integrated People plan.
· Report on progress, people related KPIs and workforce related risks to the Strategic Leadership Team (SLT) and Board sub-committee.
· Support the CEO and SLT with advice and proactive suggestions for organisational improvement in areas such as organisational design, change management, talent management, succession planning, and colleague engagement.
· Identify opportunities for, and take a leading role in, cultural development, organisational development and change, and L&D initiatives which reflect our values and foster a sense of belonging, engagement, and wellbeing among colleagues.
· Lead and manage the People team, providing guidance and coaching to ensure the delivery of high-quality, efficient HR and Volunteering services and systems.
· Maintain our People policies and processes, ensuring changes to employment law and emerging good practice are promptly adopted.
· Work with colleagues in the Income Generation team in creating effective internal communications methods.
· Develop effective relationships with internal and external stakeholders, including engaging special interest or working groups, to make Bluebell Wood an employer of choice and a great place to work.
· Support people managers with managing change in their teams including employee relations and consultations, and guidance on legal processes.
· Oversee recruitment, induction, performance management, and L&D, ensuring that we attract, retain, and develop a diverse and talented workforce.
· Oversee effective management, delivery and improvement of:
o Employee engagement including pulse survey, staff events, internal communications. Programmes including wellbeing, safeguarding, ED&I. Annual appraisals, personal development planning and job description reviews.
o L&D planning, administration of learning (requests, events, evaluation etc.), budget, and apprenticeships.
o HR Management including starters, changes, leavers, job evaluation, recruitment, onboarding, retention, diversity, payroll, absence, systems and data.
· Role model Bluebell Wood’s values and behaviours.
General
All Bluebell Wood employees are required to:
· Abide by the Health & Safety at Work Act
· Adhere to policy and procedures around safeguarding children and young adults
· Respect confidentiality applying to all Hospice areas
· Work within Hospice policies and procedures
· Comply with the Hospice no smoking policy
· Participate in and contribute to team meetings
· Co-operate and liaise with colleagues
· Behave in a professional manner at all times, reflecting and maintaining the values and ethos of Bluebell Wood
· Driving license with access to own vehicle
All Bluebell Wood employees are expected to:
· Demonstrate a commitment to their own development, to take advantage of education and training opportunities and develop their own competence
· Support and encourage harmonious internal and external working relationships
· Make a positive contribution to fundraising and raising the profile of the Hospice
At Bluebell Wood Managers:
· Listen
· Seek to understand
· Seek resolution
· Invite input
· Share timely and appropriate information
· Answer questions
· Agree realistic standards
· Be good role models: discreet, professional, genuine
· Be open to new ideas
· Treat everyone fairly
· Ensure 121s and appraisals are happening as they should
· Are approachable
· Are supportive
· Are present
· Encourage personal development
· Value experience and knowledge
· Practice good professional boundaries
· Promote an inclusive environment
· Acknowledge and celebrate wins
· Champion their team
· Empower and enable
· Challenge undesirable behaviours quickly and appropriately
· Address and seek to resolve conflicts impartially
· Promote a positive culture
· Encourage self-awareness and reflection within their team
· Encourage collaboration
· Support colleagues to manage personal issues which affect work
· Promote a healthy work-life balance
· Support a balanced mix of hybrid working, appropriate to each role but always seeking to build a one team culture
· Be clear about when and why it’s not appropriate to share information
This job description is not exhaustive. It will be subject to periodic review and may be amended following discussion between the post-holder and employer.
We’re here to help every family who needs us make the most amazing memories




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
All of us at The Talent Foundry believe that a young person's success should be determined by the talents and abilities they have, not where they come from.
All too often we hear from teachers in our school network that those from underserved communities are missing out on the skills and development opportunities that could completely change their futures.
In this brand-new role you will broaden our network of eligible schools so that they are aware of, and can access, the fantastic - and free - The Talent Foundry programmes and opportunities for their students.
“I’ll go as far as saying if we could offer a The Talent Foundry session every week for every single student, we would.” Aspirations Lead.
For 16 years, we have been offering programmes in schools which spark and unlock a young person's confidence in the abilities that they have - and connect them to employers and industries where they can have a successful career.
The role
You will be the first point of contact for enquiries to TTF and will proactively promote our opportunities across our network through telephone, email and in-person events.
Building relationships with teachers and career leads in schools and colleges is a crucial part of this role to ensure our marketing and communications reach the right people and meets students’ needs.
You will be a dynamic and confident communicator, who thrives onsuccessfully closing a ‘sale’. All our programmes are fully funded by our amazing partners, and your role - with support from your colleagues - will be to identify schools who meet our eligibility criteria and find innovative ways to bring them into our network.
Responsibilities
- Reaching more underserved young people
- Telling the TTF story
- Attention to detail across administration and data
- Teamwork in outreach
We recommend reading the full job description and person specification for an overview of the skills, experience and knowledge we are looking for before applying for this role.
Your experience
- Sales or customer service experience, with demonstrable evidence of hitting/exceeding sales targets
- Use of CRM systems to record and monitor outreach and targets
- Building relationships and confidently communicating with different stakeholders
- Management of high-volume data and keeping accurate records with information from different sources
- Working remotely or in a hybrid environment
- Supporting a team that manages different projects with competing priorities to achieve their communications goals
This is a hybrid role. You will be working from home with IT provided and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what is a reasonable commuting distance for you to able to attend the team days in London.
In our job information pack you can also read our advice on using AI in your application.
We also offer 28 days holiday + bank holidays (as we close for the Christmas period).
Safeguarding
We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.
Your CV should include: your full work history since leaving full time education and note(s) about any employment gaps between roles.
We receive many applications generated by genAI which often include incorrect information about our charity. Please do not solely rely on AI to write your CV or answers, as providing incorrect or misinformation may mean we discount your application.
Talent is everywhere, opportunity is not. The Talent Foundry, a UK education charity, bridges this gap and improves social mobility for young people.





The client requests no contact from agencies or media sales.
- Location: Ipswich, Suffolk or Rugby, Warwickshire. Hybrid working possible, so must be within commuting distance.
- Salary: £26,000 – £30,000 per annum (pro rata for part-time)
- Interviews: w/c Monday 14th April
- Contract: permanent, full-time or part-time
About Tools with a Mission
Tools with a Mission (TWAM) is a Christian charity that collects, refurbishes, and ships tools to Africa, enabling people to develop sustainable livelihoods. Volunteers are at the heart of our mission, from refurbishing tools in our centres to speaking at events, driving our vans, collecting tools, and supporting operations across the UK.
We are looking for a Volunteering Coordinator to help manage and grow our volunteer network of over 550 volunteers across England and Wales. This is a key role in our organisation, ensuring that volunteers have a positive and meaningful experience while helping TWAM grow and develop. You will play a vital role in supporting and developing TWAM’s incredible team of volunteers.
The Role
As Volunteering Coordinator, you will be responsible for the recruitment, onboarding, and ongoing support of TWAM’s volunteers, ensuring they have a positive and meaningful experience. The core focus of this role includes managing volunteer applications, overseeing administrative processes, and ensuring strong communication with volunteers across the UK.
This is a flexible permanent position, and we welcome candidates who are interested in either part-time or full-time work. The core responsibilities remain the same, with opportunities to take on additional responsibilities based on availability and experience.
This role is also being advertised in Rugby, Warwickshire, with only one role available to be based in either site.
Key Responsibilities (Core Focus):
Volunteer Administration & Management
- Manage volunteer applications, ensuring they are processed efficiently through Assemble (our volunteer management system).
- Ensure volunteers submit required information and complete training in a timely manner.
- Oversee and maintain current volunteer opportunities, ensuring they remain active and updated.
- Work with a team of volunteers who assist with administrative tasks related to volunteer management.
- Provide ongoing support to volunteers alongside their designated managers, acting as a friendly and dependable point of contact. Build relationships with existing volunteers, ensuring they feel valued and engaged through regular communication and support.
- Report on volunteer engagement and impact, providing monthly insights on recruitment, retention, and volunteer hours to senior management.
- Respond to volunteer queries in a timely and helpful manner.
- Optimise volunteer processes and documentation for efficiency and consistency across TWAM’s various volunteer roles and locations.
Volunteer Onboarding & Engagement
- Send onboarding emails to new volunteers, ensuring they receive necessary information and support.
- Develop a check-in process to follow up with volunteers after joining, ensuring a smooth transition into their role.
- Implement and improve onboarding procedures to create a seamless experience for new volunteers.
Volunteer Recruitment & Outreach
- Work with the marketing and communications team to promote volunteering opportunities through social media, newsletters, partnerships, and volunteer centres.
- Ensure TWAM’s volunteer roles are up-to-date on external volunteer platforms to attract new applicants
Additional Opportunities for Role Development
For candidates with experience that are available for additional hours, there is potential to take on further responsibilities, including:
Volunteer Programme Growth & Engagement
- Develop and implement a strategy to grow TWAM’s volunteer base across the UK, focusing on priority areas where additional volunteers are needed.
- Lead volunteer retention initiatives, such as recognition programmes (awards, thank-you events, newsletters highlighting volunteer contributions).
- Create structured volunteer development pathways, allowing volunteers to gain new skills, take on leadership roles, or progress into employment.
Corporate & Community Engagement
- Develop and promote Employee Supported Volunteering (ESV) opportunities, working with businesses to create impactful corporate volunteering days.
- Build relationships with corporate partners, faith groups, and community organisations to increase group volunteering and long-term collaborations.
- Represent TWAM at networking events, community fairs, and industry forums to attract volunteers and partners.
- Work with companies to develop bespoke volunteering packages that align with their Corporate Social Responsibility (CSR) goals.
- Develop relationships with universities, colleges, and training organisations to attract students for volunteering placements, internships, and projects.
Strategic Development & Process Improvement
- Identify gaps in TWAM’s volunteer network and develop targeted recruitment campaigns to address specific needs.
- Collaborate with TWAM’s leadership team to align the volunteer programme with the organisation’s long-term strategy.
About You
We are looking for an organised, proactive, and people-focused individual who enjoys working with volunteers and managing administrative tasks. You should have strong attention to detail, excellent communication and IT literacy skills, and the ability to engage volunteers across different roles and locations.
Essential Skills & Experience:
- Experience in volunteer coordination, administration, or a similar role.
- Strong organisational skills with the ability to manage multiple tasks efficiently.
- Confident using IT systems, including volunteer management software or CRMs, and Microsoft Office/Google Workspace.
- Excellent communication and interpersonal skills, with the ability to engage and support volunteers.
- Ability to work independently while being part of a collaborative team.
Desirable:
- Knowledge of volunteer recruitment strategies and retention initiatives.
- Experience in corporate partnerships, outreach, or event coordination.
- Experience managing data, reporting, or evaluation processes.
What We Offer
- A meaningful role where you can make a real impact on TWAM’s volunteer programme and mission.
- Flexible working arrangements, including the potential for hybrid working.
- A supportive and passionate team environment.
- Professional development opportunities, including training and career progression support.
- Generous annual leave depending on agreed hours.
- Pension scheme, with employer contributions.
Giving communities tools to build a future for themselves.




The client requests no contact from agencies or media sales.
CEO
We’re looking for a new Chief Executive Officer to lead our vital work, bringing their expertise in data and technology and their passion for nature to drive the NBN Trust forwards.
Position: CEO
Salary: £65,575 – £68,854 depending on experience.
Location: Fully remote, working from home, with some travel.
Contract: Permanent.
Hours: 35 hours per week. Flexibility regarding working pattern.
Closing date: 9am, Friday 11 April 2025
Interviews: 1st round, week commencing w/c 28 April. 2nd round, week commencing 5 May.
The NBN Trust is a nature charity with a difference. Our mission is making data work for nature. The UK is one of the most nature-depleted countries on Earth and, if we’re to stand any hope of fixing it, we’re going to need data. Lots of data. “What gets measured gets done”, as the saying goes. We need to understand what we’ve lost and what remains. We need to set targets for nature’s recovery. And we need to measure success as nature turns the corner and starts to make a comeback.
That’s where the NBN Trust comes in. We support the entire UK conservation movement by providing public access to the wildlife data that’s needed to make good decisions for nature. We’re a conservation charity, tech charity and people charity rolled into one – a unique combination!
You’ll be responsible for:
· Driving the delivery of our strategy and vision of making data work for nature.
· Developing and maintaining excellent relationships with our partners, funders and stakeholders.
· Overseeing the day-to-day management of the NBN Trust, ensuring financial sustainability, staff performance and wellbeing, and good governance.
We’re looking for someone with a data or digital background, with a track record of overseeing the delivery a high-quality user experience through digital products and commercialising data or digital services. Passion for nature conservation is essential, as well as a desire to engage with the many natural history specialists who contribute data to the NBN Atlas. We’re looking for an ambitious individual with an agile, entrepreneurial mind-set, who can drive income generation and growth.
The ideal candidate understands what an excellent data platform looks like and how to continually evolve this to keep up with trends and developments. Attention to detail and ability to horizon-scan is key in overseeing the Trust’s projects and key work streams and ensuring good governance. The NBN Trust is a small team, with a big responsibility, undergoing a period of change, and your role will be to steer the staff through this change and deliver the NBN Trust’s strategy.
We’re a 100% remote-working charity, so you’ll need to be comfortable and effective working from home. The whole team meets up four times a year for in-person team meetings (in London and other locations around the UK). The post holder may be required to work occasional weekends and evenings.
Applicants must reside in the UK and be eligible to work in the UK.
We’re an equal opportunities and Living Wage employer. We welcome all applicants, and we’re striving to create an inclusive and diverse team. If you’re interested in joining us, please read the Job Pack – and get in touch if there’s anything you’d like to ask.
When applying, if possible, please also complete and return the EDI Recruitment Questionnaire. This is not mandatory but will ensure we can gather information across a range of questions such as ethnicity, religion, working background, etc. to monitor the diversity of applicants.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job title: Philanthropy Manager
We are seeking our first Philanthropy Manager to cultivate, solicit and steward a portfolio of donors and prospective donors (including alumni and other individuals, companies and charities) to generate major gifts £10,000 - £1 million+ for the Trust.
The successful candidate will join a small Executive Team of two (Director and Stewardship Officer) and work closely with our newly appointed Chair (from 6 July 2025), the Board of Trustees, and members of its sub-committee for Alumni Relations, Fundraising and Communications.
The first Kennedy Scholars departed for Harvard and MIT in 1966. In 2026 we will celebrate the 60th anniversary of this significant milestone in our history. The impact of this life-changing opportunity over the past 60 years will feature strongly in our new fundraising campaign.
Reporting to: Director of the Kennedy Memorial Trust (KMT)
Hours: Full-time 37.5 hours per week. We understand that full-time hours may not suit all candidates, so there is some flexibility in the hours and work schedule.
Contract: Permanent
Compensation: Salary £45,000 FTE, 30 days holiday plus bank hols (FTE) and 8% employer pension contribution after 3 months’ service
Location: Home-based but within easy access to London. The post holder can work on a hybrid basis, combining predominately home-working with regular in-person meetings in London. Travel from home to London for work and meetings will be paid in accordance with any expenses policies in force at the time.
The role involves some travel, in addition to the London working requirement, for meetings/events with donors, scholars, trustees and other stakeholders – ie monthly within the UK and twice a year to the US. There will also be occasional evening and weekend commitments.
Equality, diversity and inclusion are a key part of our values, and we encourage applications from all backgrounds.
Please note, we are unable to offer a work visa for this role and so you must have the right to reside and work permanently in the UK.
About the Kennedy Memorial Trust
The Kennedy Memorial Trust funds exceptional UK students to pursue graduate studies at Harvard University and the Massachusetts Institute of Technology. Established as a ‘living memorial’ to President Kennedy following his assassination, the Trust has supported around 600 Kennedy Scholars since the first cohort in 1966. In addition to the scholarships, the Trust manages and maintains a memorial at Runnymede in Surrey.
The Trust prides itself on the talent and service of the candidates it selects. Following their time at Harvard or MIT, scholars have gone on to play leading roles in the UK and across the world, in public service, the law, science/technology, health, education, business, charities, the arts and media. Alumni of the programme include Lady Mary Arden (Supreme Court Justice from 2018 to 2022), Lord Mervyn King (Bank of England Governor from 2003 to 2013). David Miliband (ex Foreign Secretary, now CEO of the International Rescue Committee), Dame Kate Bingham (Chair of the UK Government's Vaccine Taskforce), Zanny Minton Beddoes (Editor-in-Chief, The Economist), and Matt Clifford CBE (Co-founder of Entrepreneur First and Chair of the UK's Advanced Research and Invention Agency).
The Trust is a registered charity (number 234715) and is responsible for the Kennedy Memorial Fund. In accordance with the Deed, Trustees are appointed by the UK Prime Minister, the Presidents of Harvard University and the Massachusetts Institute of Technology, or by the President of the United States. Originally funded by public donation, the Trust has developed a medium-scale fundraising programme over the last decade and is now planning a more ambitious campaign as the foundation for its future development.
The role
1. Fundraising activity
Contribute to the development of the new fundraising strategy.
Research, identify and pursue fundraising opportunities that meet the Trust’s strategic objectives.
Lead one-on-one and small group meetings with Trustees and key supporters to identify, develop and deliver fundraising objectives.
Assist Trustees in developing and maintaining their portfolios of prospects and donors.
Write compelling fundraising proposals and applications for funding, including bespoke proposals tailored to specific individuals.
Initiate and nurture relationships with potential high-level donors aiming to establish a strong and long-term philanthropic relationship
Lead one-on-one and small group meetings with high-level donors and potential donors and ask them for significant financial contributions.
Maintain and develop professional, trusted and productive relationships with current and past donors, and with a range of priority stakeholders.
Use appropriate and effective negotiation skills to motivate and guide donors to make gifts at a high level.
2. Processes and Procedures
Ensure the Trust is compliant with all relevant aspects of the Fundraising Regulator’s Code of Fundraising Practice and the Charity Commission.
Maintain a professional approach to handling sensitive and confidential information, complying with privacy and data protection legislation.
Maintain the Trust’s suite of policies and procedures related to fundraising and donor engagement.
Actively engage in external networks to identify new prospective donors.
Contribute to monthly and quarterly fundraising performance reports and present progress to the trustee board and its committe
Accurately record donor interactions in the CRM database and contribute to improving data management and analysis processes.
Regularly update the Executive team on fundraising activities and seek their input and support as needed.
Work closely with the Stewardship Officer to develop and implement solicitation and stewardship plans for donors and prospects.
Participate in team decision-making by suggesting creative solutions and engaging in strategic planning discussions.
Any other duties which may be required by the Director.
Other Responsibilities
As a small organisation we ask staff to remain flexible in their role responsibilities and so the JD will vary from time to time.
Experience and education required:
Experience of professional fundraising, with a track record of successfully securing major (£10k+) gifts from individuals, Foundations and businesses.
Educated to degree level
Experience of delivering a fundraising programme and pipeline to meet financial targets.
Experience identifying, negotiating and managing resource requirements in support of fundraising activity
Experience of having worked with high-level donors
Demonstrable understanding of higher education in UK and US
Demonstrable understanding of data protection/ Fundraising Regulator’s Code of Fundraising Practice and the Charity Commission.
High computer literacy in standard office packages and experience in using databases.
Competencies required:
The ability to work effectively on own initiative and within a team.
The ability to motivate and enthuse donors and prospective donors.
Excellent negotiation skills.
Excellent administrative and organisational skills and attention to detail.
Excellent interpersonal and communication skills, both spoken and written.
Adaptability and resilience.
Tact and sensitivity.
Knowledge and understanding of current affairs and higher education in the UK and US.
Personal Attributes required:
Exceptional social confidence and adeptness in building and maintaining strong relationships with senior stakeholders
Excellent time and project management skills and the ability to organise work effectively to meet deadlines.
Excellent interpersonal, verbal and written communication skills, with a record of communicating
information to a variety of audiences.
Good judgement and the ability to deal appropriately with confidential information or other sensitive issues.
Empathy and the ability to understand and articulate the personal, academic, and career aspirations of our scholars.
Ability to take initiative and be a self-starter.
Commitment to equality and diversity, treating people from all backgrounds with respect and dignity.
Willingness to invest in continued personal development.
The ability to make independent decisions daily.
How to apply and time of interviews
Please apply with a CV and covering letter outlining how you meet the Experience required criteria outlined above and what you would bring to the role by end of the day 25th April.
Please include the details of two referees, including one we may contact if you are shortlisted.
Interviews are planned to take place on 9th or 16th May in Central London.
If you are offered the post, you will be asked to provide proof of your right-to-work, your identity, and we will contact the second referee you have nominated.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Finance and Services
We are seeking a passionate and motivated leader to oversee financial and operational management, ensuring strong financial health and strategic growth.
The charity has grown significantly over the last two years and is on an exciting growth path. This role presents a fantastic opportunity for someone looking to step into a Head of Finance position, working closely with the CEO to shape the organisation’s future. We are looking for a candidate with a growth mindset who is eager to take on challenges, develop innovative financial strategies, and drive sustainable expansion.
Position: Head of Finance & Services
Salary: £40,000 per annum (negotiable depending on experience)
Location: Rushden, with opportunities for some remote working
Hours: Full-time (flexible for the right candidate)
Closing Date: 21st April 2025 (applications reviewed on a rolling basis)
About the Role
As Head of Finance and Services, you will play a critical role in the senior leadership team, working closely with the CEO to drive financial and operational efficiency. You will be responsible for financial management, budgeting, forecasting, payroll, and financial reporting. Additionally, you will provide leadership to the core operations of the charity, which depending on your experience, may include HR, ICT, Health and Safety and procurement.
Key Responsibilities:
- Oversee and coordinate financial accounts using Sage 50.
- Provide strategic financial leadership, supporting the organisation’s vision and business plan.
- Prepare and present management accounts, budgets, and forecasts.
- Ensure timely financial reporting to trustees and funders.
- Support funding bids and oversee fund monitoring.
- Manage payroll, expenses, invoices, debtors, and creditors.
- Lead risk management and ensure compliance with financial regulations.
- Supervise the Finance Coordinator and Administrative Assistant.
- Oversee statutory accounts preparation and audits.
- Support HR, procurement, Health & Safety, and ICT as required.
About You
We are looking for a strategic thinker and hands-on leader with a strong background in finance. Whether you are an experienced finance professional seeking your next leadership role or someone eager to step into a Head of Finance position for the first time, this opportunity is ideal for you. You should be highly organised, adaptable, and able to translate complex financial information into clear, actionable insights.
Essential skills & experience:
- Proven experience in financial management, analysis, and reporting.
- Experience managing budgets, payroll, and statutory accounts.
- Ability to lead and develop financial systems and controls.
- Strong interpersonal and leadership skills.
- Highly competent in IT and accounting software (Sage 50 preferred).
Desirable:
- Relevant financial qualification (AAT, ACA, CIMA) or qualified by experience.
- Knowledge of charity finance regulations and governance.
- Experience in charity accounting and reporting.
- HR, ICT, or operational leadership experience.
About the Organisation
A North Northamptonshire charity dedicated to supporting vulnerable individuals to overcome homelessness, addiction, and food poverty. The charity’s mission is to empower people to live independent and fulfilling lives. Working closely with the community to provide practical support and compassionate care, ensuring no one faces hardship alone.
Other roles you may have experience of could include: Finance Manager, Head of Finance, Charity Finance Lead, Director of Finance, Finance Business Partner, Operations Manager, Financial Controller, Finance & Operations Manager, Charity Manager, Accountant, etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
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Deaf Unity is seeking an Organisational Development Consultant with experience of successfully supporting small charities through growth and change.
We are planning the transition from a freelance to a PAYE salary structure and require support with:
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Designing an appropriate staffing structure
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Benchmarking salaries
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Business and financial planning
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HR/employment systems and policies, related training
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Governance
The overall aim of this commission is to establish an effective and well-managed staffing structure for the organisation, with strong systems and policies embedded across our teams. Ultimately this will build Deaf Unity’s stability and resilience for the long-term.
Deaf Unity: mission and purpose
Deaf Unity is a deaf-led charity (CIO), based in London, that works to empower, nurture and train deaf individuals. Our particular focus is on three main points of transition that are pivotal in enabling deaf people to realise their potential – and to thrive within and contribute fully to society. These transition points are:
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leaving school to enter further/higher education
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entering the workforce
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progressing in the workplace
We work with our community in London to identify the barriers deaf people face at every stage of this journey, empowering them to make informed choices and to succeed. We partner with stakeholders (universities, employers, voluntary sector partners) to decrease, overcome or eradicate these barriers altogether.
From our home base in London, we work alongside our community and partners to develop and deliver new initiatives in response to clearly identified needs. We directly engage 300+ deaf people each year: inspiring and supporting school-leavers to take their first steps into higher education; empowering graduates and employees to navigate the world of work with confidence; and connecting deaf people with each other to build community, tackle isolation, mobilise around key issues and break down barriers to learning and employment. Sharing and dissemination of our work (including online to reach the national community) goes on to engage far greater numbers.
Deaf Unity generates much of its income from providing interpreting and consultancy services and delivering training (British Sign Language and deaf awareness courses). This activity fully aligns with our charitable mission and generates essential unrestricted funding to support our wider activities. Income in the year ending December 2023 was £115,316, of which over 80% was generated from course delivery and interpreting services. That year we generated a surplus of £11,102.
Context for the commission
To date, deaf Unity’s programmes have been delivered entirely by a freelance team: CEO, administrator, tutors and project managers/coordinators leading on different streams of activity. We have recently recruited a Training and Operations Manager (freelance) to lead on training and interpreting services.
Activity continues to grow. Turnover in 2024 was c. £175,000 (final accounts are currently being produced), demand for courses is strong and we have had a successful year of fundraising.
Our activities engage a broad range of beneficiaries, participants and stakeholders: deaf students and employees; our local deaf community in London; and many different stakeholders – universities, employers and local councils – working with us to remove the barriers that disadvantage deaf people and prevent access to opportunity. We are proud of a track record of impactful interventions that have made a real difference in the prospects of deaf learners, jobseekers and employees.
This said, we have not reaped the full benefits of the partnerships and experience that have contributed to this success. A wholly freelance workforce means skills, knowledge, relationships and learning are regularly lost. We now wish to bring a core team into a salaried, PAYE structure to assure greater stability and continuity. We wish to invest in our people and demonstrate good employability practices, as champions of Deaf parity in the workplace. Specialist support is needed to ensure a good process, an affordable structure, and that appropriate systems, policies and structures are in place to support future work.
In late 2023, the Board of Trustees agreed a forward plan, setting out the charity’s objectives and the activities we plan to deliver over the next 3-5 years. Our work is guided by 5 high-level, strategic objectives. We aim that by 2028:
- Deaf Unity will have created in partnership with London schools a high-quality, effective careers advice pack/toolkit which can be accessed digitally by schools across the UK to inspire and support deaf learners on their FE/HE/vocational journey.
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Deaf Unity will be providing a comprehensive package of support around employability, that is recognised and in use by 5 leading nationwide employers and by the National Union of Students (NUS).
- We will be hosting in London a highly respected, impactful annual event for deaf people in work that is reaching 100 deaf people each year, directly or indirectly
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Deaf Unity will be able to evidence that the CIO is making a substantial positive difference in the lives of learners, students and employees - through quantitative and qualitative feedback including testimonials and case studies
- Our organisation will be stable, financially secure and resilient, supported by strong governance and management systems and effective partnership networks
This commission directly supports objective 5.
In parallel with this:
- Deaf Unity will work with an Evaluation specialist to develop a practical, effective evaluation framework and plan enabling us to capture and analyse our impact across the full range of our activities. This will enable us to improve the design and delivery of our services and activities, on an ongoing basis and to better evidence the charity’s impact and the difference we are making in people’s lives.
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Staff and Trustees will undertake training to address identified skills and knowledge gaps (a modest budget is allocated for this)
This programme of development activity is kindly funded by Trust for London.
In the course of the year Deaf Unity will also be working with a corporate partner offering pro-bono support to redevelop the website and advise on online course delivery.
Overview of role
The consultant will be required to lead and support Deaf Unity’s CEO and Board through a systematic approach to agreeing, implementing and embedding the new structure. We currently envisage that this will include:
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A review of the functions, skills and competencies required to deliver Deaf Unity’s forward plan
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Producing a proposed, costed staff structure, with salaries, rates of pay and conditions that are benchmarked against the sector and meet good practice e.g. in terms of Living Wage parity
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Business planning to include producing a revised budget for 2025 (currently indicative only) and an indicative budget for 2026, based on current levels of activity/growth, to ensure that the new structure is affordable. (An in-depth business development process is planned for a later stage, separate from this commission)
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A review of governance and existing policies
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Support with the transition process e.g. ensuring that the moving of any freelance staff to salaried contracts is compliant with the law and with good employment practice
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Development of a training plan (spanning the Board, staff and freelance team) to address identified skills gaps
We will however welcome alternative proposals for how this work might most effectively be structured.
Schedule
We aim to start work in mid April 2025, completing by end October 2025 (7 months). The consultant will be required to work flexibly throughout this period and this will be negotiated with you on appointment, bearing in mind your other commitments.
Time commitment: estimated 15-20 days over a 7-month period
Fees: Fixed fee is £8,250 inclusive of VAT and expenses
Specification
The consultant will -
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Inform and guide the transition to this new staffing model and way of working, to ensure the resulting structures are effective, affordable and compliant with statutory requirements and with best practice
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Provide hands-on practical support where necessary e.g. benchmarking salaries, drafting job descriptions, reviewing and updating budgets, reviewing policies
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Be aware of and alert to Deaf Unity’s ongoing, parallel streams of activity (e.g. evaluation work, development of website) and strive to maximise synergies and added value linked to these
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Have due regard throughout the process to Deaf Unity’s charitable objects, so as to ensure that all progress is made with these and the good of our beneficiaries in mind
Person specification
Essential
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Evidenced skills and experience in supporting projects of this nature for third sector organisations that have limited capacity and resources
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Comprehensive and up-to-date knowledge of employment/HR law and practice
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An understanding of the operating context of a charity such as ours, that is reliant on mixed income streams including fees, public grants and charitable grants.
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Experience of business planning for the voluntary sector
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Exceptional communication and strong facilitation skills, coupled with sensitivity and a commitment to confidentiality
Desirable
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Some knowledge of British Sign Language
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Familiarity with the XERO accounting system
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Commitment to values of social justice and equity
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Experience of working with the deaf community
It is anticipated that you will work remotely: Deaf Unity currently does not use a main office.
How to Apply
To apply for this role, please submit an application of no more than 1000 words detailing your relevant experience and qualifications; two or more examples of past, comparable roles you have successfully completed and your interest in the project. Please provide details of two referees.
Please submit this by 5pm on 7 April 2025. Please use “Organisational Development” as your title.
This will be a Freelance contract. You will be responsible for paying your own Tax and NI contributions.
Interviews will be held online in the week commencing 14th or 21st April 2025
Deaf Unity celebrates diversity and opportunity. We strive to ensure the deaf Community and its members have access to the same opportunities as those in wider society and the same chances to contribute their talent and skills to the workforce. We will guarantee an interview for all deaf applicants to this role who meet the essential criteria.
The client requests no contact from agencies or media sales.
Reporting to the Head of Philanthropy, and working closely alongside colleagues across Major Gifts, Trusts and Corporates, this is a pivotal new role. It aligns with MSF’s strategic fundraising ambitions and will be crucial to securing increased income from new sources.
In collaboration with key colleagues in the Philanthropy Team, the postholder will define an effective prospect research strategy, which they will be responsible for supporting, streamlining and implementing in order to deliver a strong and sustainable prospect pipeline.
The Prospect Research Officer will play a leading role in identifying new sources of philanthropic support from charitable Trusts/Foundations, companies, and individual major donors, to achieve increased income growth in the Philanthropy Team in support of MSF’s strategic priorities.
They will create and implement effective systems, processes and management tools and embed these new ways of working in the Philanthropy Team. They will also be responsible for providing up to date research and due diligence reports on new and existing donors, in line with MSF policies.
DEPARTMENT: Philanthropy
HOURS: Full time, 37.5 hours per week
LENGTH OF CONTRACT: Permanent
LOCATION: Hybrid working: 2 days per week in the London Office
SALARY: Salary: £39,689.92
Internal salary grade: 14.1
The client requests no contact from agencies or media sales.
Our grants programme is growing, and we are proud to have invested almost £1million into local cancer services in 2024 alone. Along with our major capital appeals we are supporting an increasing range of wellbeing projects for people living with cancer, and we are looking for an enthusiastic, organised person with great communication skills to help us develop our grant-making further.
Our Grants and Projects Coordinator will work with applicants from the start of their relationship with us, identifying potential partners, supporting grant applications, and ensuring successful applications lead to successful project launches. They will ensure high quality monitoring and evaluation is in place, with a great eye for detail and strong report writing skills. They will also support the development of our own commissioned and internal service delivery.
They will also work closely with the fundraising team, identifying opportunities to draw down specific funding for proposed projects. This is an opportunity to help us reach more people, ensure that the support we are offering is right for our community, and make sure that our supporters’ money is spent in the very best ways.
This is an exciting time to be joining the team, as we look towards a major fundraising appeal. If you are keen to use your skills to directly support people living with cancer in our region, we would love to hear from you.
To apply please submit your CV, along with a covering letter (no more than two pages) telling us:
- Why you would like to work for Lingen Davies
- How your experience and skills make you the best candidate for the role (referring to the Person Specification)
- What are the key opportunities and challenges you think you would encounter in the role
We exist to enhance cancer services and improve lives in Shropshire, Telford & Wrekin, and Mid Wales.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Individual Giving and Legacies Manager
Salary: £38,000 - £40,000
Responsible to:Head of Fundraising, Ruth Strauss Foundation
Accountable to: Board of the Ruth Strauss Foundation
Hours per week:Monday-Friday 9.00am – 5.00pm
Location:Hybrid: minimum 2 days a week in London office
Job Purpose
The Ruth Strauss Foundation is looking to grow its fundraising team and this role will play a pivotal part in developing Individual Giving for the organisation. This role will lead the Individual Giving and Legacy programme, responsible for building the database of regular givers, introducing new campaigns and products to acquire new donors and increase retention rates and lifetime donor value.
This role will be responsible for developing a supporter centric marketing strategy generating a supporter journey which drives excellent supporter experience, creating a RSF family of donors. This role will develop products for in memory fundraising and build our legacy programme from scratch, developing a legacy fundraising strategy and subsequent comms plan and journey.
Key Relationships:
- Head of Fundraising
- Head of MarComms & Digital
- Head of Mission Services
- Head of Finance
- RSF Individual Supporters
- Gift in Wills organisations
Key Responsibilities
- Deliver RSFs Individual Giving and Legacy programme, ensuring the programme meets budgeted income and spend.
- Manage a portfolio of campaigns, owning a personal income target of over £300k
- Produce a regular giving strategy to generate growth in income and acquisition/retention numbers
- Develop robust supporter centric supporter journey’s, feeding into a wider onward journey to increase the lifetime value of our donors
- Produce a legacy strategy to introduce legacy fundraising to RSF, growing a database of legacy pledgers through sensitive and impactful legacy marketing
- Introduction of new appeal campaigns and individual giving products to the individual giving portfolio
- Develop products to support in memory fundraising
- Utilise audience analysis and sector trends to generate compelling supporter communications, connecting to supporter motivations and interests.
Key activities
- Produce a 3 year programme strategy for Individual Giving and Legacy fundraising contributing to the ambitious growth strategy for RSF
- Project management of a year long Individual Giving communications plan and associated campaigns/products.
- Produce a marketing strategy for our individual givers which focusing on increasing the number of new donors acquired as well increasing retention, average value donated and gift aid conversions of our existing database.
- Introduce new in memory products and campaigns to support fundraisers wishing to raise funds in memory of a loved one.
- Introduce a legacy marketing strategy to grow legacy fundraising at RSF, introducing KPIs to monitor impact across pledgers and intenders
- Establish business rules for recording Individual giving data on Salesforce to ensure that future analysis of the programme is robust and reliable
- Introduce new fundraising campaigns to reach new audiences and re-engage with existing donors
- Project management and delivery of existing Individual giving campaigns
- Introduce new individual giving campaigns to the portfolio, identifying key opportunities in the year using audience understanding, aligning with RSF’s strategy
- Work closely with gift in wills organisations to grow RSF’s legacy fundraising, reaching new audiences, connecting with solicitors across the UK
- Work with the Head of Finance to develop a legacy administration process
- Budget management and post activity delivery metric analysis, ensuring a robust contingency planning process is in place
- Development of fundraising collateral in conjunction with campaigns/products
- Coordinate the marketing requirements for each activity, producing pre and post communications/marketing collateral – including working with external production companies where required
- Set up product/campaign processes including fulfilment and supporter stewardship
- Ensure all individual giving and legacy activities are compliant with fundraising code of conduct, GDPR and other IG processes/policies
- Conduct regular sector wide and competitor research to stay ahead of trends and maximiseopportunities for RSF
This Job Description reflect the duties of the post as they exist at this time and may be subject to change based on the needs of the Fundraising team. The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required.
Expertise required
- Exceptional experience of managing an individual giving programme, managing a range of campaigns/products of varying size and scale including acquisition activity, warm appeals and reactivation
- Excellent organisational and administrative skills including budget management, project management and prioritisation.
- Excellent data analytical skills, able to set up processes to capture data and analyse data to ensure strategic decisions are based on audience insight and analysis
- Experience of developing plans and budgets, and reporting against financial targets and key performance indicators
- Experience working with CRM systems and project planning tools
- Excellent communication skills – able to utilise data analysis to produce compelling fundraising communications, understanding supporter motivations, engaging audiences to generate fundraising growth.
- Strong team player and project leadership, ensuring clear and regular communication with the RSF team and stakeholders as appropriate
- Strong relationship management across stakeholders of multiple levels and organisations.
- Innovative thinker who has experience of building successful fundraising campaigns from scratch
- A willingness to adapt and be flexible. There are often new projects, changing priorities, and new processes that you will need to embrace.
- Ability to keep calm under pressure and maintain a clear head
- Meticulous attention to detail
- Ability to undertake travel, including overnight stays where necessary
Personal Attributes
- Creative, results-driven, and proactive in approach
- Excellent multi-tasker
- Strong interpersonal skills to build positive relationships with a range of stakeholders
How to apply:
We are committed to being an inclusive workforce that fully represents many different cultures, backgrounds and viewpoints. We welcome applications that help us in our mission to be a place where you can be yourself and thrive.
Please share your CV and covering letter.
Interviews will be planned as applications come in. The application process may close early.
We take your privacy very seriously and promise to keep your details safe. Check our Applicant Privacy Policy to find out more.
About the Ruth Strauss Foundation
In early 2018, Ruth Strauss, the wife of Sir Andrew Strauss the former England cricket captain, was diagnosed with an incurable lung cancer that affects non-smokers. Ruth died on December 29th 2018; she was 46 years old and mother to two children, then aged 10 and 13.
In her memory, Sir Andrew has launched The Ruth Strauss Foundation to:
- Provide professional emotional support for families when a child is facing the death of a parent
- Facilitate collaboration and influence research in the fight against non-smoking lung cancers
The client requests no contact from agencies or media sales.