Business Administrator Jobs
The Hepatitis C Trust is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.
We are looking for a passionate and skilled Peer Coordinator who has excellent communication and organisational skills to join the Team. Creativity and innovation welcome!
Do you have experience of working with marginalised people in the community in particular, supporting people from addiction into treatment and health care? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C?
You will work closely with the University College London Hospital Find & Treat team supporting all aspects of the service, including, testing, publicity, awareness and driving the outreach van. Driving licence essential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a new Advocate to join our team in Sunderland on a 10-month fixed term contract. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for an Advocate to join our team covering Sunderland on a 10-month Fixed Term Contract. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.
About you
Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.
Benefits:
- 28 days annual leave plus bank holidays pro-rata
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; Midday on 3rd January 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Trusts and Foundations Fundraising Officer will work alongside the Head of Income, Partnerships and Communications to help deliver Rising Sun’s fundraising targets during this exciting period of growth for the charity.
The main focus of the role is finding, attracting and stewarding new funders to help deliver Rising Sun’s life changing services. You will write compelling funding proposals that demonstrate the impact of our services and how we meet funders’ requirements. You will build strong relationships with grant officers from various foundations, providing regular updates and communicating challenges, solutions and successes as appropriate to develop our reputation as an effective, reliable and trustworthy organisation. Alongside this you will be nurturing our existing portfolio of funders to help prioritise multi-year funding.
Working with you in the Fundraising Team will be the Head of Income, Partnerships and Communications, Trusts and Foundations Officer, Community Fundraising Officer and Monitoring, Evaluation and Learning Team. As part of the team you will help to develop fundraising materials such as case studies, impact reports and cases for support.
We are looking for a proactive and organised individual who loves building and nurturing relationships and has a passion for fundraising. In addition, you will have excellent writing skills and experience of generating income from trusts and foundations to grow our income from this stream. As part of our committed team of approximately 50 staff, you will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who have experienced domestic abuse.
DUTIES AND RESPONSIBILITIES
- Develop and manage part of Rising Sun’s portfolio of income and fundraising activities related to trusts and foundations.
- Keep the trusts and foundations stream of the funding pipeline healthy and up to date, carrying out research into new opportunities and meeting application deadlines.
- Write compelling funding applications that answer funders’ questions and effectively communicate the mission, services and impact of Rising Sun.
- Develop appropriate fundraising tools, such as cases for support and impact reports.
- Support the Head of Income, Partnerships and Communications to write bids for commissioned services and government funding opportunities.
- Liaise internally across the organisation to become familiar with our services and stay up to date with current trends to feed into funding applications and develop project proposals.
- Build and manage relationships with key stakeholders, including survivors and grant officers.
- Be responsible for the management of successful trusts and foundations grant agreements and reporting requirements, working with the wider team to gather information and data as required.
- Work with survivors and team members to develop case studies, presentations and fundraising materials as required to support income generating activities.
- Represent Rising Sun at fundraising events and pitches as required.
- Comply with current Institute of Fundraising Code of Fundraising Practice guidelines and Data Protection legislation and ensure that fundraising is carried out on an ethical basis.
- Effectively prioritise, plan and organise own workload, working effectively with the Head of Income and Partnerships.
- Take responsibility for personal development by making the most of your induction, line management and training, and attending team meetings.
- Carry out any other duties that support the growth of the organisation as deemed appropriate.
PERSON SPECIFICATION
The successful candidate will demonstrate the following experience, knowledge, skills and attitudes. (D = Desirable)
Skills and Attitude
- Excellent communication skills, both written and verbal, including the ability to influence and negotiate
- Report writing skills
- Ability to build and maintain relationships with key stakeholders by phone, by email and in person
- Excellent team working skills
- Presentation / pitching skills (D)
- Excellent planning and organisation skills
- Ability to motivate yourself and work independently on your own initiative
- Solution focused and creative in approaching new challenges
- Competent using Microsoft office programmes, in particular MS Word, Excel and PowerPoint
- Passionate about the vision and mission of Rising Sun
- Committed to equal opportunities, safeguarding and maintaining confidentiality
Knowledge and Experience
- Success in raising income through trusts and foundations (D)
- Experience carrying out research into potential funders
- Experience establishing and developing partnerships
- Experience of managing a diverse workload, prioritising and meeting deadlines while working under pressure
- Experience of completing reports for funders (D)
- Knowledge of the grant applications process (D)
- Basic awareness of issues and opportunities within the sector, current trends, influences and funder priorities
- Awareness and understanding of the dynamics of domestic abuse and its impact on the lives of survivors and families (D)
- A relevant fundraising qualification e.g. Institute of Fundraising (D)
Other requirements
- Able to drive and have access to a reliable car (D) (post holder will be required to attend meetings and events across our areas of work from time to time)
- Able to attend occasional evening and weekend events with notice to further the aims of the organisation and fundraising team (time off in lieu will be given)
- Eligible to live and work in the UK
How to apply
Please download the Job Information Pack on our website for the full job description, person specification and application form, and return the application by the end of Monday 13th January 2025.
Our vision is a world in which all women and children live free from actual or threatened domestic abuse and all forms of violence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Communications and Awareness Executive will play a crucial role in the rollout of our awareness and education programmes to women and girls across the UK. This will include supporting our Education Manager with the rollout of year round activations across UK universities and schools as well as managing our social media accounts with educational content.
This role is unique, from the breadth of responsibilities, to the ownership it allows for an individual to flourish and grow in their role.
We are looking for a confident, outgoing individual, comfortable in managing competing priorities and who is able to work collaboratively with a wide range of stakeholders. The successful candidate will be energetic, flexible and reliable in their day to day activities, have a keen eye for detail and excellent writing and organisational skills. In return we offer a role in a growing, enthusiastic, fast moving team and the opportunity to make a real difference.
Responsibilities and Duties
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Support the management and delivery of our student education programme across UK Universities.
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Management of our network of university student ambassadors across the UK.
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Managing the activation of our student ambassador network.
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Drafting of fundraising and charity activity impact reports.
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Administrative assistance to the wider team including calendar management,
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Website management, email marketing and database management.
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Work with our Lady Garden supporters with lived experience to help them share their stories and get involved with our social media, events and community programmes.
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Liaise with our social media agency to ensure growth across all our channels including Instagram, Facebook, Twitter and TikTok. This includes the Facebook for Business account and LinkedIn
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Support with capturing content for the Lady Garden Foundation’s social media sites - Instagram, Facebook and Tiktok (possibly Twitter) as well as website, including support with writing blogs, posts and multimedia content
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Attend events when required, including occasional weekends and evenings and provide support to the wider team when required.
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Awareness and research of key health issues and updates in the gynae arena (general)
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Awareness and research of activity from other charities within the sector (general)
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To undertake other duties across the Lady Garden Foundation that may be required.
Qualifications and Skills:
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Excellent organisational skills and attention to detail
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Strong IT skills including Microsoft Office
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Proficient skills in Canva and Squarespace
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A good understanding of the charity landscape including Fundraising Regulations
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Effective diary management including your own
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Ability to manage multiple activities at one time including direction from multiple individuals
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An understanding of women’s health issues and the gynae landscape including the five gynaecological cancers.
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Excellent communication and presentation skills
Person Specification:
This is a front-facing role and the post holder will need to identify and exhibit behaviours which promote our values and purpose. The right candidate will demonstrate a flexible approach, and an affinity and empathy with our charity:
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Animated and enthusiastic
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High energy and reliable
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The ability to work independently and as part of a larger team
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Ability to use initiative and work positively and independently
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Strong attention to detail and accuracy in all areas of work
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Demonstrable time management skills
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Passion for our cause
Desirable Skills:
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Some charity experience
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Experience of using the Microsoft Office suite software
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Confident using MS Teams, Zoom and similar platforms (preferred)
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Experience of using CRM software
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Confident in sharing ideas and knowledge
Equality, Diversity and Inclusion:
The Lady Garden Foundation recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage applications from people of all backgrounds and lived experiences.
We stand together as daughters, sisters and mothers. We challenge taboos and do away with the ‘private’ in our ‘private parts’.
The client requests no contact from agencies or media sales.
Responsible to : Chief Executive Officer (CEO)
Responsible for : Client facing teams including domestic and sexual abuse support workers, helpline, counselling, safe accommodation and children’s teams. (Direct Reports: 6)
This post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability.
About Pathway Project
We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire. We offer a range of support services and run two refuges in confidential locations. We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear. Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year. We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice. We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us. We believe in working as a cohesive team and are service user led. Our helpline is access to all and is open 24 hours a day, 365 days a year.
Why work for us?
Pathway Project is an inspiring place to be, we are a charity with big ambitions and huge energy. We are currently evolving a bold new strategy and a passion for excellence in service delivery. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans. It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups.
We offer the following benefits:
- 25 days paid leave plus statutory holidays (pro rata)
- A competitive pension scheme
- Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families
We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.
JOB SUMMARY
Taking overall responsibility for the delivery of a compliant and effective operation, she will provide direct line management for the Pathway Project domestic and sexual violence support, outreach and helpline teams. She will be responsible for the delivery of high quality support within the safe accommodation sites and excellent quality of service within Pathway Projects counselling provision. She will have a focus on excellence and understand the drive for continual improvement and increased performance. She will collaborate with colleagues to drive the development and maintenance of networking and fundraising links within the local community. She will support the CEO in her leadership and development of the organisation. She will be expected to demonstrate the Charity’s values by working positively as part of a team, delivering vital high-quality services to service users, and creating a working culture where all are valued and encouraged.
DUTIES OF POST
1. STRATEGY, PLANNING AND CONTROL
a. To contribute to the setting of long-term Objectives, along with the CEO & Board.
b. To implement and deliver the strategic plan for the operation, adhering to regulatory and financial controls.
c. To ensure the Charity is operated to best practice standards, adhering to regulatory and financial controls. Highlighting to the CEO risk which could cause harm to the ongoing operation of the Charity.
d. Ensure Pathway Project remains responsive to the needs of its service users, staff and trustees and can demonstrate the value of the services provided and the impact of its work.
e. Be an expert on matters relating to Domestic Abuse, and best practice in supporting end users.
2. FINANCIAL MANAGEMENT
a. To be accountable for the delivery of the operation, within defined financial criteria, including business plan & cash flow targets.
b. Support the CEO in providing oversight on the wider financial performance of the Charity.
c. To understand the income generation strategy and collaborate to develop it as required.
d. To support the CEO in the sourcing of funding opportunities and complete any required applications and any required data returns as per funding guidelines.
3. GOVERNANCE
a. To work with the CEO to lead and manage the Charity in accordance with the articles of association and in line with the obligations of the Charity Commission.
b. To support in the development of a best practice operating infrastructure, to allow the Trustee Board to fulfil its statutory responsibilities and exercise effective control.
c. To maintain up to date policies and procedures.
d. To provide support and guidance to the CEO in all aspects of the running of the charity.
e. To ensure accurate record keeping and data security
4. LEADERSHIP
a. To provide role model leadership to the Pathway Project, embodying the charity’s values and behaviours.
b. To ensure robust recruitment and training processes are in place.
c. To provide continuous development to, and performance management of the team, ensuring the highest standards are delivered.
d. To monitor and manage the quality of service delivery.
e. To work with the team, CEO and Board to provide a safe, and motivating work environment.
f. To provide line management to all staff who deliver client facing services including domestic and sexual abuse teams, safe accommodation team, counselling team and children’s services.
g. To recommend improvements in the management structure of the teams, including consideration of the overall delivery to budget.
h. To ensure all HR records and practices are maintained, utilising the support of external HR resource where required.
i. To ensure monthly supervisions are completed including assessment of case management on OnTrack.
j. To work with Head of enabling services to ensure volunteer contribution to the client based services is maximised.
5. COMMUNITY ENGAGEMENT
a. To support Pathway Project in the maintenance and development of community links and fundraising opportunities.
b. To link into the Head of enabling services around income generation and the development of a Community Fundraising Group supported by volunteers.
c. To support Pathway Project CEO, managers and Community Engagement Worker with driving Pathway Projects social media agenda in order to build community support.
d. To be Pathway Projects front facing liaison for community fundraising and support.
e. To attend meetings, as and when appropriate. including out of normal office hours if necessary
6. GENERAL MANAGEMENT AND ADMINISTRATION
a. To arrange outreach team/staff meetings which positively support the team.
b. To attend management meetings, and where required, Board or Sub Board meetings.
c. To take part in the equitable recruitment of new staff, to deploy existing staff effectively and to motivate and manage the activity of staff ensuring that they effectively contribute to the achievements of Pathway goals and to their own personal development .
d. To participate in the on-call management rota for accommodation support when covering for staff absence or sickness.
e. To help support the continued use and development of OnTrack case management and database system throughout Pathway Project.
f. To ensure the Pathway maintains strong links with local agencies and helps support the domestic abuse agenda through sharing of data and attendance at meetings.
g. To deputise for the CEO where required, alongside other management.
h. To lead on operational projects for the organisation as the main point of contact and oversee work that needs completing, e.g. maintenance of building, service contracts alongside the Finance Manager.
7. OTHER DUTIES
a. To participate and contribute as a senior member of staff towards the development of the Pathway Project.
b. To attend and participate in all relevant meetings, including feeding back to management and trustee meetings and the AGM.
c. To represent Pathway Project and the work it does with external agencies, including written reports and presentations.
d. Carrying out any other task that may be required from time to time in the interests of the effective administration and development of the project, including participating in training and delivering presentations.
e. Ensure that all responsibilities are undertaken in an effective, ethical, and appropriate manner, meeting the standards of Pathway Project.
f. Maintain effective networks with all principal supporters and stakeholders. To actively seek opportunities to expand and promote the role of Pathway within the local community.
g. Undertake any other duties that may reasonably be required from time to time.
Person Specification
Essential
- Demonstrable experience of working in the domestic abuse charity sector and expert knowledge of the domestic abuse sector
- Experience in managing teams at a high level with strong team building and leadership skills
- An understanding of compliance and continual service improvement to ensure quality assurance and service improvements
- Experience of or a good understanding of Funders, reporting structures and the expectations placed on charities by funders
- Excellent written skills, with experience of writing reports, guidance or briefings specifically for Trustees or Director boards.
- Excellent administrative, organisational and time management skills, with demonstrable experience working in a fast-paced environment with competing deadlines.
- Experience of working in an environment with confidential data
- The ability to lead teams to demonstrate excellent customer service delivery for all stakeholders, clients and partners.
- Understanding and experience of partnership working in a multi-agency, multi-disciplinary setting.
- Ability to use your initiative and judgment in dealing with colleagues, partner agencies or trustees without direct supervision
- An understanding that in small charities we often “roll up our sleeves” and support other areas to reach a team objective.
- An understanding of and a commitment to equal opportunities in employment and in-service delivery.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a high-calibre candidate to take on the role of Assistant Head of Programme Delivery and Operations (Scotland and North East England) for our nine centres in Scotland and across the North East of England. You will lead our partnerships and profile in Scotland and line manage two Regional Operations Managers to ensure that centres are working effectively, that the high quality of programme delivery to young people is maintained across the clusters, and that targets are monitored and met. You will also lead on our Adult and Family Learning Project across Scotland. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.
Contract
This is a permanent role. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.
Start date
March 2025 or as agreed with candidate.
Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and
providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home.
Location
This role will be based at our IntoUniversity centre in Edinburgh. There will be frequent travel to centres across all the clusters in Scotland and the North East, and occasional travel to London and other parts of our network.
Salary
£43,500. Pro rata for part-time candidate.
Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Employee Assistance Programme including access to medical and legal support
- Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
Application deadline - 9am Monday 20th January 2025
Interview Day - Wednesday 5th February 2025 (online). Please ensure that you are available on this date.
The client requests no contact from agencies or media sales.
Chief Executive Officer
We are looking for an individual with passion, energy and the ability to collaborate to springboard BAUS upwards and onwards for the next phase of its evolution.
This is an immensely rewarding role, which would perfectly suit a person of vision, positivity and proven delivery.
Salary: £80-£85K
Location: Central London/Hybrid - (at least 2 days to be spent in the office per week)
Hours: Full time
Contract: Permanent
Benefits: Fantastic pension scheme with a minimum 16% employer contribution.
Closing Date: 13 January 2025
About the Role
Our longstanding CEO, Anne Bishop, is leaving BAUS after a highly successful 18 years, which has seen BAUS grow and develop, going from strength to strength, and we are now seeking a new CEO to guide the organisation into its next chapter. With a proud history of advancing urological care and supporting our members, BAUS is poised for growth and innovation.
You will be working with a skilled and talented team, consisting of 10 dedicated staff members, many of whom have been part of BAUS success for a number of years.
About You
We are looking for:
• Experience in managing the leadership function in a similar sized organisation or in a senior leadership role in a larger organisation (experience in the not for profit sector, health sector or of managing a membership organisation is ideal)
• Experience in developing and delivering strategic plans to drive both internal and external operational engagement
• Experience in leading organisational, functional and budgetary initiatives, ideally in healthcare, charity or membership organisations
• A strong understanding of governance, with experience working alongside a Board
• Excellent communication and relationship building skills.
This is an opportunity to lead a longstanding and respected charity at an exciting time in its journey.
About Us
Join a registered charity and a professional membership association dedicated to ensuring the highest standards in the practice of urology for the benefit of patients. Supporting circa 2,500 members, ranging from medical students to consultants & associated urological specialists by developing guidance for clinical practice, providing education and fostering research.
How to apply
Eastside People are supporting the organisation in the recruitment of this role.
Apply via the Hireful app using the button below to submit your CV and a cover letter. Please use the cover letter as an opportunity to add to the information you have shared in your CV, and ensure that you cover the following (max 2 pages):
1. Why are you interested in the CEO role, and why BAUS?
2. How can you contribute to BAUS in this role? Please highlight relevant experience and demonstrate how your skills match the specific requirements of the role as set out in the job description and person specification.
Eastside People are fully committed to equality of opportunity and diversity and work with our clients to ensure that we recruit inclusively, seeking to address the underrepresentation of some groups of people in leadership teams.
We want you to have every opportunity to demonstrate your skills, ability and potential. Please contact us if you require any assistance or adjustment so that we can make the application process work for you.
Please download and read the Candidate Pack before making your application.
The closing date for applications is Mon 13th January 2025, and interviews with Eastside People will take place the week after. Interviews with BAUS will take place on Friday 7th February.
Please note, that we understand AI can be a helpful tool, but please use it with caution and ensure your application is personalised and accurate.
You may also have experience in other areas such as COO, Chief Operation Officer, Operation, Director of Operations, Operations Executive, CEO, Chief Executive Officer, Chief Exec, Executive, Charity.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
We are looking for a Financial Controller to join the National Theatre Finance Team.
The Financial Controller has responsibility for ensuring the National Theatre, and its subsidiaries’ statutory accounting processes, controls and records are managed in accordance with professional standards while being responsive to the needs of the Theatre. The post holder will seek to develop systems to ensure that the Finance Department provide an efficient and secure service to internal and external users.
The successful candidate will have the following:
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A professional chartered accountancy qualification (ACCA, ACA, CIMA or equivalent) and proven post qualification experience.
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Good working knowledge and experience of financial reporting and preparation of statutory accounts, including dealing with multi-currency ledgers.
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Good working knowledge of taxation issues (particularly Corporation Tax, Income Tax, NI, and VAT) and the ability to broaden that knowledge as required.
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A good working knowledge and recent experience of the use of information technology in financial management and the ability to apply that experience to develop and improve the finance systems at the National Theatre.
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Proven experience of leading, managing and developing staff
If that sounds like you, this may be the role for you!
Working with us will give you...
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Complimentary staff tickets for shows and backstage tours, subject to availability and policy
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25 days annual leave increasing up to 32 with length of service (plus bank holidays)
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Training and Development Programme via e-learning platform, and specialist in-person training relating to role
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Hybrid and flexible working, subject to agreement and policy
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Access to interest-free season ticket loan and cycle scheme partnership
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Generous sick pay
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Family-friendly employer – we are a member of Parents and Carers in the Performing Arts (PiPA)
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Pension schemes with Legal & General and NEST
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Sabbatical option, subject to agreement and policy
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On-site staff canteen and social facilities
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On-site Occupational Health support
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In-House Mental Health and Wellbeing Advisors providing workplace counselling and support
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Wellbeing programme of events including mental health awareness, financial wellbeing, skills sharing and opportunities to get active
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Exclusive staff talks to hear more about NT productions, past and present, from some of the world’s leading practitioners
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Discounted access to NT at Home
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Volunteer Leave – paid day a year to volunteer for your chosen charity
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Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to gyms, on and around the South Bank)
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Access to retailer discounted gift cards and a cash-back-on-spending card
Please note
The closing date for the receipt of a completed application is Sunday 5th January 2025 at 12pm
We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.
People Department 2024
The client requests no contact from agencies or media sales.
£37,938 - £40,476 + well-being cash plan + pension scheme (LGPS) + additional Lift Schools benefits
Permanent, Full Time
37 hours per week, 52 weeks per year
Starting from February 2025 or negotiable
Location: Hybrid - remote working 2 days and office based 3 days at 1 Edcity Walk, Edcity, London W12 7TF
Do you want to make a real difference in education?
We are Lift Schools, a network of schools with a clear mission: to provide an excellent education to every child - in every classroom, every day. We are looking for an enthusiastic and experienced Regional HR Advisor to join our team and help us achieve this.
You’ll be someone who can:
- Provide proactive and customer-focused HR advisory support to our academies in the London and South region
- Lead on HR casework including disciplinary, grievance, performance management and absence management.
Build strong relationships with school leaders and colleagues - Offer expert advice and guidance on employment legislation, best practice, and Lift Schools’ policies
- Analyse HR data and contribute to reports for the regional team and school leaders
- Contribute to a busy team, supporting the continuous improvement of HR processes and systems
You’ll be someone who has:
- Significant, proven HR advisory experience
- A CIPD qualification or equivalent experience
- Excellent communication and interpersonal skills
- The ability to work independently and as part of a team
- A passion for education and a commitment to our vision and values
If you are a highly motivated HR professional who is looking for a challenging and rewarding role, we encourage you to apply.
Closing date : 12th January 2025
Interviews : week commencing 20th January 2025
Who is Lift Schools?
We’re a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 57 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they’ve ever had.
We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation.
We offer you:
- Comprehensive training: Access a wide range of developmental training to boost your career.
- Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
- Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.
We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.
Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.
Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.
We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.
An excellent education for every child, in every classroom, everyday.
The client requests no contact from agencies or media sales.
If you are interested in leading a service that helps to empower women and birthing people and their supporters with advice and information about human rights through pregnancy and birth, please read on and download our recruitment pack for more information about Birthrights and the role.
About Birthrights:
Birthrights was founded in 2013 with the understanding that at the heart of the poor experiences and outcomes of maternity care for so many people in the UK, is a consistent failure to listen to the voices of women and birthing people and a disregard for their fundamental human rights. We champion the rights of women and birthing people through information and advice, training, campaigns, research and legal action. You can read our 10-year strategic framework here Strategy - Birthrights
About the role:
This is a hugely exciting opportunity to join Birthrights’ Senior Leadership team and play a key part in supporting Birthrights’ meet its ambitions and achieve its potential.
We are seeking an experienced service manager who can help us reach women and birthing people, particularly the most marginalised communities, and respond to their enquiries with expert advice in a trauma informed, culturally competent and empathetic manner. We want to equip women and birthing people and their supporters with information and advice to advocate for their rights and navigate a maternity system in crisis.
About You:
You will be resourceful and organised, with excellent co-ordination, management and administration skills. You will be able to understand what information is required and how to analyse data and intelligence to manage, review and improve a service area. You will be able and willing to work with a wide range of people to support, inspire, challenge and coach others and work collaboratively towards Birthrights’ commitment to anti-oppressive practices
You can find out more about the role in our recruitment pack. We still want to hear from you even if you don’t meet all our criteria. Please tell us about experiences that have not been included here, but that you feel might be relevant to this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Membership Specialist
Would you like to work in a dynamic forward-looking organisation as the Membership Specialist, where you can help to advance, promote, and maintain high standards of practice of psychotherapy and psychotherapeutic counselling for the benefit of all?
Position: Membership Specialist
Location: Hybrid/London (in the office at least once per month on average)
Contract: Permanent
Hours: Full and part time hours considered
Salary: £30,324 per annum (FTE) (pro rata for part time hours)
Closing Date: Monday 20th January 2025
Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.
About the Role
We are looking for a Membership Specialist who is passionate about mental health service provision in the UK, to join a vibrant and thriving team. You will provide a frontline service for customer enquiries and help us to maintain our registers in the public interest. You will be pivotal in capturing essential data and processing associated transactions.
Key responsibilities include:
• Provide general enquiry services to members, non-members, and members of the public, including being part of a pool of staff responsible for dealing with enquiries by telephone, emails, social media, and postal enquiries.
• Develop and maintain a broad understanding of the administration and regulatory procedures relevant to the updating of member records, admission to a category of membership, and processing of subscription details. Such day-to-day activities require the ability to follow defined operations to a consistently high standard.
• Ensure accurate and timely processing of applications for our membership, following defined guidelines and processes. Produce reports from CRM systems as required.
• Be responsible for the administration of the renewal process for individual members, ensuring renewals, reminders, generating certificates, and lapsing are carried out accurately within specified timescales.
• Proactively identify and suggest feedback and ideas about new membership grades, member benefits, and new products and services to managers.
• Proactively market membership services, providing consultative advice on the range of services and benefits related to membership grades.
About You
This is a role for an individual who enjoys using technology and software applications, and has experience of working with databases, emails, documents and spreadsheets. You will have an opportunity to support an important cause where there is a growing demand in society for greater choices of high-quality mental health service provision. In short, it is an opportunity to make a real difference.
You will need to have the following skills and experience:
• Minimum of 1 years’ experience in a similar remote customer service role.
• Confident using technology and software applications, with experience of working with databases, emails, documents, spreadsheets, and videocalls.
• Strong communication skills, both written and verbal, with experience in working with remote team members and stakeholders.
• Demonstrated ability to work collaboratively with colleagues, share responsibilities, and support one another in achieving common goals.
• Demonstrated ability to consistently meet and exceed targets, in areas such as email and telephone quotas for example.
• Ability to work independently with minimal supervision, making well-informed decisions, and taking ownership of tasks and projects.
About the Organisation
The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities.
You may have experience in areas such as: Membership Assistant, Member Services, Membership Development Manager, Customer Service, Membership Marketing Manager, Membership Database Manager, Membership Engagement Manager, Membership Officer, Membership & Communications Manager, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Opportunity: Chief Executive – Home-Start Stroud and Gloucester
Office based (Stonehouse GL10) but some hybrid working
Salary- £40,221 to £43,421 (pro-rata if appropriate) depending on experience
Permanent role - 30 - 37.5 hours (to be discussed at interview stage), over a minimum of 4 days per week
Are you a compassionate, experienced leader with a passion for supporting families?
Home-Start Stroud and Gloucester is looking for a Chief Executive to lead our team and guide our work supporting local families through the challenges of early parenthood. This is an exciting and rewarding opportunity to shape the future of our charity, working closely with our dedicated staff, volunteers, and Board of Trustees to bring our vision to life.
About the Role
As Chief Executive, you’ll be responsible for the day-to-day operations of the charity, ensuring we continue to provide high-quality services to families in need. While the Trustees set the strategic direction, you’ll collaborate with them to turn their plans into action. You’ll manage resources, oversee operations, lead a fantastic team, and represent Home-Start to key supporters and partners in the community. We’re looking for someone who has strong analytical abilities to evaluate service delivery and impact, along with a proven track record in securing and managing funding. You will also need to have excellent team management skills, inspiring and supporting our staff and volunteers to achieve their best.
Key Responsibilities
• Lead and oversee the charity’s day-to-day operations, ensuring our services have a meaningful impact on local families
• Work closely with our Board of Trustees to implement the charity’s strategic goals
• Analyse service delivery, identify opportunities for improvement, and track impact to ensure we’re meeting the needs of families
• Inspire, support, and manage a talented team of staff and volunteers, fostering a positive and effective working environment
• Ensure the charity’s financial sustainability by managing resources effectively and generating sustainable income
• Build and nurture relationships with key stakeholders, funders, and the local community to ensure long-term support
• Lead fundraising efforts, including securing new funding streams, and ensuring efficient use of resources to maximize impact
About You
We’re looking for an experienced leader who is passionate about making a positive difference in the community. You will have:
• Senior leadership experience, ideally in the charity, social care, or voluntary sector
• Strong analytical skills with the ability to evaluate and improve service delivery
• Extensive experience in fundraising, with a proven track record in securing and managing funding
• Excellent team management skills, with the ability to inspire and lead staff and volunteers
• The ability to work collaboratively with a Board of Trustees to deliver on strategy
• Strong operational and financial management experience
• Excellent communication skills and the ability to inspire and engage stakeholders
• A deep commitment to supporting families and communities, with a shared passion for our mission
We welcome people from all backgrounds and are committed to Equality of Opportunity and Diversity. We strive to create an inclusive environment where everyone feels valued and respected. We are also fully committed to safeguarding and promoting the welfare of children and adults and expect all staff and volunteers to share this commitment.
Closing date for applications: 13/01/25
We’d love to hear from you! Join us and be part of a team dedicated to making a real difference in the lives of local families. Together, we can help create a brighter future for those who need it most.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
POST: 2 Children & Families Autism Hub Support Coordinators
LOCATION: Barnet CYP Autism Hub – 858 Finchley Road, Barnet
SALARY: £27k-30k
HOURS:Full time (37.5 hours), flexible with occasional weekend and evening work
Reports to: Barnet CYP Autism Hub Manager
Direct Reports: N/A
About Resources for Autism (RfA)
We have been around since 1997 when we started as a small playgroup set up by parents dismayed at the lack of provision for their autistic children. Since then, Resources for Autism (RfA) has grown into a major deliverer of services and support in London and the West Midlands with a turnover of around £2.5m per year. Our mission is to support and enable autistic people to live happy and fulfilling lives. We want to change society’s attitude to autism whilst also providing essential services and enriching opportunities to autistic people. We are a values-driven organisation which employs values-driven people who want to make a difference. Our values are: Inclusion, Creativity, Compassion, Courageousness and Expert. You will play a vital part in ensuring that we can resource and sustain this amazing work.
Our Services
All of our services across children and adults and parent/carers, mirror the wider organisational mission of providing safe, fun and meaningful support that enables personal development. We provide this support by ensuring our staff are skilfully trained, meet the highest safeguarding expectations and are encouraged to develop and upskill throughout their career with Resources for Autism.
The Role
Resources for Autism has been providing services from 858 Finchley Road for many years and now working in partnership with the London Borough of Barnet are excited to be establishing the space as an Autism Hub for Children and Young People (CYP). The vision of the hub, is to create a welcoming, safe, neuro-affirmative place where autistic people and those who love and care for them can access the support and social opportunities they need at the right time, enabling them to live their best life. It will also be a place where professionals can connect, collaborate and learn ensuring services are joined-up and effective.
The service will offer a range of support to parents and carers and children and young people with autism in Barnet. The service offer could include:
- Advice support and signposting to the autism community pre and post diagnosis
- Weekly drop ins
- Social groups for autistic young people and those who love and care for them.
- Calendar of monthly workshops on specific issues addressing the needs of parent carers/ adults
- Behaviour surgeries for parents
- Autism Training to partner organisations
The Autism Support Worker roles provide access, support, outreach and reception services within an Children & Young people’s Autism Hub, and support to the Hub Manager. The role is responsible for ensuring that services delivered in the hub are effectively supported, monitored and focused to meet the needs of autistic children 0-19 Years and their families.
We are looking for a values-driven candidate with previous experience of working with and supporting children and young people and families. Knowledge and experience of working with autism is preferred but an understanding of SEN/LD will be essential.
You will have a great team of people around you and the opportunity to be a part of an innovative wellbeing project which will make enhance the offer for the Autism Community of Barnet.
Main Responsibilities:
· Provide an efficient and welcoming access point for families accessing a range of services at the CYP Autism hub, working as part of a team of staff providing support for effective service delivery.
· Provide and facilitate advice, guidance and signposting to families accessing the Autism Hub. This may be via telephone, email or in person.
· Support and manage a small caseload of 15-20 families requiring a ‘medium’ level of bespoke support and interventions, ensuring clear aims and goals are set and then empowering the children/family to achieve these.
· Host and/or co-host drop-in sessions, coffee mornings and/ or information sessions for CYP and families on different associated topics connected to autism. This will include facilitating peer support sessions and co delivered ‘workshops’ with partners on different themes.
· Provide effective administrative support to the Hub Business Manager, carrying out administrative duties as directed.
· Support the identification and registration of families with children 0-19 Years within the Hub, working alongside 0-19 Early Help Practitioners and Barnet CSC to encourage and monitor access to provision to ensure that emerging needs are met at the earliest opportunity and access data is correctly recorded and up to date.
· Ensure that activities, access and registration details are captured on RfA’s databases, supporting the Hub Manager to collate data and ensure accurate recording.
· Support the identification, monitoring and planning for eligible families and children within Barnet CSC to advise eligible families of the Hub, it’s services and support and the services available via other partners to ensure maximum take up and access of the service.
· Ensure that any families requiring additional support are flagged up with the Hub Manager and Barnet CSC staff to maintain an effective link to more targeted support and providing continuity of intervention.
· Ensure that local families are given opportunities to become involved in the planning and delivery of services, particularly those in need of support.
· Support meeting and venue booking arrangements, providing administrative support for hub staff, meetings, taking responsibility for sending out invitations, compilation of packs, papers and minute-taking.
· Take responsibility for own role in child protection, parenting, health and safety and premises issues and other related functions to contribute to a co-ordinated team approach to child safety and well-being.
· Undertake training and development necessary to develop in your role as an autism specialist.
· The role requires direct contact with a range of families accessing services. The role will involve working with different partner agencies.
· Some travel may be required across Barnet.
· Uphold and adhere to the values of RfA at all time.
· Ensure there is always compliance with RfA’s safeguarding policies and procedures.
· All staff are expected to promote equality in the workplace and in our services.
· Undertake any other duties asked of you that are commensurate with your grade.
Flexible working:
Some occasional evening and weekend work will be required.
Person Specification
Skills and experience
Essential
Experience of working successfully in a people service delivery position
Good level of practical skills in dealing with families and children in a supportive environment
An understanding/ awareness/ or lived experience of autism
An understanding of safeguarding in a CYP delivery context
Experience of working successfully in an administrative role
Experience of effective public contact
Skills in communicating effectively with members of the public
Ability to provide effective access to services at the Autism Hub and in the community
Experience of data collection, IT and monitoring processes
Clear understanding of data collection systems and operations
Ability to support data and administrative systems under direction
Ability to carry out clear processes which monitor and measure performance
An understanding of partnership and multi-agency working and an ability to work well alongside colleagues with different roles and experiences
Previous experience of working within a coproduction lens
An understanding of own role in supporting the operational requirements of a multi-disciplinary service
Experience of running groups with autistic young people/adults and/or parent/carers
A general understanding of quality frameworks around people service delivery
Values driven and with a passion to make a difference to the lives of those whose voices are often marginalised.
Knowledge of the local services in Barnet
Neuroaffirmative approach to autism with demonstrable passion to work with autistic community.
Standard skills expected of all staff
Excellent communication skills (written and verbal) adaptable to different populations including: colleagues, external professionals, service users, families, volunteers, donors
Strong organisational and prioritisation skills
Good understanding of Safeguarding
IT skills: proficient with Office 365
Self-starter and able to work independently, using own initiative
Non-judgemental, compassionate
Training in the Children’s Act and Child Protection is also required however this could be provided if a strong candidate meets all the above criteria.
Confidentiality
You will have access to confidential information concerning families and other service users and will be required to maintain confidentiality at all times.
Staff Benefits
90% of our staff say that Resources for Autism is “a great place to work”.
Not only will the work you do ensure we are making vital differences and inspiring others, but our other benefits also include:
· flexible working patterns with the option to work in a hybrid way (only available for some roles)
· 25 days of leave (pro rata for part time roles) each year plus bank holidays and an additional 3 days with 1 being your birthday and 2 further celebration days
· access to ongoing training and progress in the areas that interest you
· access to our wellbeing initiatives and an Employee Assistance Programme
· enrolment on to our pension scheme
· a supportive, warm and fun working environment made up of values driven people who are passionate about changing the world for autistic people
· Free tea and coffee on site
· Free on site parking in west midlands. Please note London has very limited options
· Statutory sick pay for all staff except zero hour contracts
Application process:
To apply, please send a one-page covering letter and your CV to our current Head of People via email.
To discuss the role informally, please email us.
We particularly welcome applications from global majority candidates, LGBTQIA+ candidates and disabled candidates, because we would like to increase the representation of these groups at Resources for Autism. We want to do this because we know greater diversity will lead to even greater results for our community.
As you would expect, we are a neuro-affirming employer, with a strengths and rights based approach to neurodiversity which affirms neurodivergent identity – we don’t want to “fix” or “cure” autism, and we don’t see it as a “disability” however we do recognise it can be “disabling”. We are working to improve the ways in which we recruit and support neurodiverse employees and those with lived experience of neurodiversity.
RfA is a Disability Confidant employer and candidates who meet the minimum essential criteria, that have a disability will be guaranteed an interview.
Deadline for applications: 8th January 2025
Interviews: week beginning 20th January and 27th January
A society where autistic people can live happy and fulfilling lives.
The client requests no contact from agencies or media sales.
LHBT has enjoyed 30 years of success in regenerating the most challenging “at-risk” buildings in London and transforming them into gems for local communities. This is an exciting opportunity to support the finance function of LHBT in its next phase of growth.The successful applicant will work closely with the Finance Trustee/Treasurer, who chairs the Finance & Risk Committee, and the Director.
Role Description
The Finance Lead’s role is to provide LHBT’s financial functions.
Contract term:Part time permanent, as either a contractor or employee as appropriate, expected to be 4 days per month and an additional 2 days per quarter for quarterly reporting purposes.
Remuneration:Based on FTE salary of £55,000
Location:Remote working, with occasional meetings in London
Responsibilities:
-To manage the monthly financial activities, including raising sales invoices and credit control, processing supplier invoices and payment runs, payroll and pensions, and HMRC submissions for PAYE/NI, VAT (LHBT is registered for VAT but unable to recover VAT on non-business activities) and Gift Aid. LHBT currently uses QuickBooks for its accounting, including the storing of supporting documentation.
-To complete year-end transactions on QuickBooks and manage the annual process with the external Accountant/Independent Examiner for the preparation and sign-off of LHBT’s accounts.
-To provide the Secretariat function for the Finance & Risk Committee (F&RC, a sub-committee of the Board of Trustees).
-To work with the Director and Finance Trustee to prepare LHBT’s detailed annual budget and longer-term forecasts.
-To provide quarterly financial management information, including latest forecasts for the full year.
-To liaise with the Projects Director to support the management of the capital projects’ budgets, grants and cashflow (the main current capital project is the former Charity School, Edmonton, budgeted at c£3.5m), support the drawdown of grants and provide capital progress reports to F&RC.
-To prepare claims for quarterly drawdown of Historic England in conjunction with the Director.
-To manage LHBT bank accounts and cashflow for the optimisation of surplus funds.
-To provide financial advice on LHBT’s activities.
-To ensure that financial policies and procedures are up-to-date and fit for purpose.
-To manage LHBT’s insurances and support general administration.
Candidate Specification
-Self-motivated, focussed and able to work independently.
-Flexible, efficient and effective.
-Acts in accordance with The Nolan Principles.
-Interested in transforming local communities and the Heritage sector.
Qualifications & Experience Essential
-Qualified or Part-Qualified accountant (candidate qualified by experience will also be considered).
-Experience of £1m+ budget management.
The client requests no contact from agencies or media sales.
Charity People is delighted to be partnering with National Literacy Trust to recruit for a brand new CRM Digital Project Manager as they invest in their digital team and IT team.
Reaching out to the communities and people who need them most, National Literacy Trust empowers children, young people and adults with the literacy skills they need to succeed. Working closely with over 5,000 schools, nurseries, prisons, YOIs and through teams leading community literacy programmes across the UK, the organisation believes that literacy is a vital element of action against poverty that everyone should have access to.
CRM Digital Project Manager
Contract: Permanent, full time role
Salary: £35,000 to £38,000 per annum
Location: Hybrid - home based with ideally two days plus (up to three) in the London office per week
Closing date for applications: midnight on Thursday 9th January
As CRM Digital Project Manager you will join a supportive, flexible team, within an organisation that places huge value on staff wellbeing.
Reporting to the Senior Digital Project Manager you'll work closely with colleagues from across CRM, IT, and digital teams as well as with the wider organisation and external suppliers.
Core responsibilities within your role will include:
- Be the first point of contact and provide frontline support for queries regarding Salesforce and FormAssembly usage across the organisation
- Lead on Salesforce training to all departments, ensuring that each team understands their responsibilities around data entry, management and reporting and has the capabilities to do so
- Work with teams to translate their processes into actions on Salesforce
- Lead on user experience and feedback, capturing requirements for development where necessary and managing the delivery of projects
- Use Agile methodologies to bring together requirements from multi-disciplinary teams and create a pipeline of work
- Contribute to the emerging CRM and data strategy that underpins the work of the wider digital team
- Take active leadership in the adoption of new tools and processes, supporting the delivery of strategies for digital change management and creating metrics for success
- Proactively consider development needs and integrated tools to support processes, and provide thought leadership on how the evolution of technology can support charitable growth
- Become an active member of the Digital Customer Experience team, focusing on digital efforts more generally across the organisation and making sure that thinking and planning is strategically aligned
- Manage data visualisation projects for teams to measure their impact through dashboards and compare against public datasets
- Support with reporting at key milestones to internal and external stakeholders, understanding organisational KPIs and how the work of every team can be best represented through data
We would love to hear from you if you have the following skills and experience:
- Previous experience of working with Salesforce, ideally with experience of using FormAssembly and Salesforce data tools (e.g. Data Loader)
- Salesforce Administrator Certification of equivalent experience using Salesforce configuration and change management
- Experience of working with a range of datasets and the ability to organise information for different needs and audiences
- Experience of system development
- Experience of supporting digital products through a design life-cycle, from capturing user requirements and building a concept to user training and delivery
- Confidence in presenting technical information to different lay audiences and experience in delivering training
We're also particularly interested to receive applications from candidates who have the below, although this is not essential:
- Experience using and configuring APIs and of and using middleware (e.g. Zapier)
- Knowledge of coding languages including SQL
- Experience using data visualisation tools such as Tableau or Power BI
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.